Original subtitles

Hi Rose.

Oh wow! More mittens for the Christmas Bazaar?

You know it.

Cheryl and Suzie are knitting up a storm.

They're going through so much yarn,

the sheep can't even keep up.

Oh, I got Emma's Christmas card yesterday.

She is so proud of that card.

Are you kidding me? A spray painted macaroni card.

It's family tradition.

Good morning!

Got it! Thank you.

Anything for me?

Ah, no. Just the usual.

Everybody's got bills.

Becca...

Look, I'm doing everything the online course says.

Why aren't we getting more sales?

Maybe it just takes time.

We don't have time.

I mean, this season is going make or break us.

With the Christmas Bazaar we'll turn business around.

We will.

Charlie!

I see you got past the tight security.

There was no security.

Only important people get security.

Okay.

Look at you, man, climbing the corporate ladder.

You've been here, what?

Five minutes and already feeling right at home.

Yeah, I got my own office.

It feels good.

Public relations suits you. Unfortunately.

Thanks for your vote of confidence.

Seriously man, you deserve it.

You worked really hard to get here.

But I give it about a month and then you're going to be missing

all of us sweaty sales guys in the bullpen

and you'll be begging to come back.

Yeeaah... No chance.

So it's like that? Twenty bucks says otherwise.

Really? You give me one month?

You'll miss us too much.

Hey, let's grab a drink soon, yeah?

Sounds like you're buying.

Only the first round.

- Really? - Uh huh.

I kind of like your new job.

Oh hey man, Martin's coming.

Be careful what you say around him.

He's got a bit of a reputation.

Logan. Welcome.

Uh, thank you. I'm really excited to be here.

So am I, and I want you to be successful with us.

So I think it's only fair to warn you that the people

upstairs has some concerns because you're from

the sales department.

Yeah, well I was top salesperson last quarter, so...

Yeah, I know. I ate the cake.

But still they don't necessarily think that sales translates

into a knack for PR.

We're not about the customers here,

we're about working people.

Right, okay. Well, so am I.

They keep the drills pumping.

They have families and struggles. And it's hard.

You need a thick skin.

Also, you have an interview with Diane

from 'Oil & Gas Weekly' at eleven.

Try to get us some positive press?

Diane. 'Oil & Gas Weekly'.

Yup, I prepped my talking points last night.

Good.

Oh, also, do you have any problem

with only taking a few days off over the holidays?

People book their vacations early.

I'll make it up to you in the new year.

Not a problem.

Well, I'll leave you to it.

Daddy! I miss you.

Hi, pumpkin! I'll be home soon.

What are you up to tonight?

Mommy and Auntie Becca are making Christmas cookies.

I'm making you a present.

Well, how lucky am I?

Will you help me sell my hot chocolate bombs

at the Christmas Bazaar?

Absolutely! What's a hot chocolate bomb?

It's hot chocolate mix, inside a ball of chocolate.

You pour hot water on it. And then you get hot chocolate!

Well that sounds delicious.

Hi Rose. You look beautiful.

Oh, geeze, I'm all sweaty from the oven!

No, it's cozy. It is so cold here.

Well, you are around the corner from the North Pole.

The North Pole! Can you see Santa's house?

As a matter of fact I can.

And actually where he lives he can tell when I'm asleep,

and when I'm awake.

Really?

Yes! Emma, I love you so much!

Bye Daddy! Mwah!

Here Mommy.

Josh.

Josh! Josh!

Emma honey, why don't you go upstairs

and I'll come up and read you a book in a bit.

Okay.

It's so strange. They always have good lines.

I'm sure everything's fine.

Why don't you put the cookies away

and I'll call the oil company.

Yeah.

LeedOil public relations, this is Logan Johnston.

Yeah, ah, hi, this is Becca Collins.

Wow, am I talking to an actual person?

Yes, I'm not a recording.

I'm calling about Josh Miller.

He works on your White Aurora oil rig in Alaska.

We can't seem to get a hold of his phone.

Okay, is this Rose Miller?

No, this is her sister, Becca.

Is it just the lines or is there something really wrong?

I'm sorry, ma'am...

Ma'am? That's funny.

It's polite.

Well, I'm not that old.

Okay. Sorry, Becca.

You have a lovely voice. I meant no disrespect.

Thank you. Sorry, it's just been one of those days.

Well, luckily the day's almost over.

Unfortunately, I'm going to need to talk to Rose.

She's the only name we have on file.

Okay.

Rose.

Just remember that you're speaking to a big corporation.

So if it seems like they're holding back, get pushy.

This is Rose Miller.

Hi Rose, I'm Logan.

Now the information we have about the White Aurora

is that there's been a wide ranging power outage.

Now the generators have kicked in

and we believe the team is safe.

But we won't know for sure until we have confirmation.

That's, that's great news.

Now, we have no indication of injury or accident.

But we won't know the full picture

until we're back in communication.

Should I sign you up for text updates?

Yes, yes of course.

Done.

Okay, Rose. I will speak to you soon.

Thank you.

They barely have any information yet.

Okay, so we wait. The power goes out here.

It can go out on an oil rig too.

I told Josh that he didn't have to go back this year.

I mean, we could have cut back on expenses.

Hey. No news is good news. And Logan sounded positive.

Okay?

Yeah.

- This is for you. - Thank you.

Any news on the blackout? The families have been calling in.

Ah, not yet. It's Alaska.

Hope you didn't have any dinner plans.

I didn't. I'm going to stay until I've contacted everyone.

That's why I took this job, so I could help people.

Thank you.

Legally we have to notify everybody within six hours.

Hey, ah, Martin?

What do you think of a community Christmas party?

Just an open house casual drop-in, toys for the kids.

Hmm. I like it. Draw up a budget.

I'll take a look at it.

Great.

Are you sure you don't want me

to move these guys out of the way?

They keep me safe when Daddy's away.

Oh, I see. So they have to stay up all night?

That's a lot of responsibility for your little friends.

They nap during the day.

A few more sleeps until Daddy's home.

He loves you so much.

Have a good sleep, sweetie.

Thank you for tucking her in.

She hardly sleeps when her dad's away.

I want one like her.

I have to find my Josh.

You will.

We're going to get good news today, Rose.

I feel it. Just try to put it out of your mind

and I will follow up with LeedOil before I open the store.

I just, I can't pick up my phone when I'm teaching so.

I got it. Just check your phone at lunch.

If there's anything urgent, I'll call the office.

But there won't be. Sound good?

Yes. Thank you.

Mwah!

Dad! Wow!

Yeah, I know.

That is 50 pounds of 25-micron Targhee!

You can spin that into gold, kiddo.

What's wrong, Bec? Spit it out.

Is business not booming?

Or are people not responding to the wool puns?

Because it does take time for them to acknowledge greatness.

No, there was a power outage at Josh's rig.

No communication is getting through.

Ah, well, that either means no communication or it's their way

of easing into telling you there's been an accident.

I know, but bad news travels fast.

We probably would've heard something.

I'm trying to get an update from LeedOil.

Poor Rosie. Especially so close to Christmas.

If farming paid danger pay, Josh wouldn't need to take that job.

This isn't your fault.

I know.

This land will belong to you and your sister one day.

And Josh too, of course.

A Collins has farmed this land, every day,

for the last 90 years and I just pray that

no one will have to go away for work then.

We love it here Dad. You know that.

Yeah, I do.

Here. You should put these lights in your window display.

They would look so nice.

Well, nice needs to turn into sales.

Ah, it's just a lull, honey.

You know, us farmers can't fail

because we're always outstanding in our fields!

Okay, that actually cheered me up a bit.

A bad Dad joke, for the win.

Keep them coming.

We have each other, Bec.

That's what matters.

And you are going to do so well at that bazaar.

I'm counting on it.

Ohhh. People are going to flock to the Wool Moon.

- Flock. - I get it.

That's very funny.

Yeah, how do you like this one?

Keep calm and carry...

Yarn!

Keep calm and carry yarn!

Hilarious.

Yep, I'm going to email that right back to you.

No, no. Thank you Derek.

All right.

Logan Johnston here.

Ah, yes, hello.

I'm calling for an update on the White Aurora?

Yes, yes.

Our team is doing its best to get back into communication.

And what does that entail exactly?

Um, well, our tech team is working on a group communication

network to give us live updates as they happen.

Shall I add your number?

That's between your office and us.

Not communication between the rig?

We are making every effort.

We're worried, Logan. You have to understand that.

Um, Becca? Hi.

I understand, yeah.

We're going to flow information right back to you

as soon as we can.

It just feels like LeedOil doesn't care.

Yeah, well. I care.

I know you do, Logan. We just feel alone out here.

Well, you're not alone.

I'm sorry.

You're going to get the updates as soon as we get them.

Just, try to have a good day. Okay?

You doing okay?

Wow, I mean, just saying, "There's no news yet"

over and over again doesn't get easy.

Well remember.

Communicating with the families is important.

They're not upset with you,

they're just concerned that their loved one's in danger.

And if you take it personally, well,

it just makes a bad situation feel even worse.

Yeah, you know, one woman said we don't care.

I care.

Every one of our workers makes make this company what it is.

They're important.

She said they're all alone out there in in...

Sheep country, Montana.

I just, I wish I could be there.

Well, that's not part of the job.

It's a hard reality for all of us.

You know, wait a second.

That's not a bad idea.

Montana?

Yeah. Go pack a bag. Go be with the family.

Show them LeedOil's human side. Who we are.

Let them know they're not alone.

Exactly. Tell them that we're on their side,

and that we care for those workers.

You know, those company policy or something.

I'll think of other assignments while you up there.

That's great. Let me get on the phone, let them know I'm coming.

On no, no, no no. Let it be a surprise.

It'll make a nice detail if we decide to do a story later.

Huh. I can see that.

Big Sky Country in December? It's gonna be cold!

Better get some long johns.

Okay.

Searching... Long johns. With or without flap?

Definitely with.

Good morning.

Oh, I forgot the whipped cream.

Pshhhht!

Don't you just love that sound?

Sounds just like Christmas, right?

Baaa Kah.

It's actually Becca. I work with wool.

Small town humor.

Not really anything a stranger would understand.

A stranger! Well, do I really stand out that much?

All right.

I'm...

I'm... Lorpan.

Oh, Lorpan...

That's not really a name at all, is it?

No, not on this planet.

Well, you enjoy your coffee, Lorpan.

And your time here.

Big Sky Country is a great place during the holidays.

We love Christmas!

Are you going to bring that guy from the bank

to Christmas dinner?

Ah, no! Capital D disaster

Well, just keep looking.

I mean, you got to get out of the store more.

You know, 95 percent of our customers are women, right.

Yeah, and 65 percent are our family.

I'm focused on getting the sales up. You know that.

Yeah.

Well, they won't be able to resist your knitting kits.

You're going to be a hit.

Well, you're my sister so you kind of have to say that.

No way! I am the most honest sister on the planet.

Okay. Your knitting kits will be a hit.

Well, I have to sell a lot of them at the bazaar.

You will.

Who is it?

It's Logan from LeedOil. Probably just checking in.

There's no news.

I mean, he seems very thorough.

He seems like a real person

instead of a corporation, you know?

Well, don't let him sweet text you.

Thank you. See you soon.

I see you went shopping.

Yes, I did. And I found you again.

It's a happy accident.

Yes, well, I'm not that hard to find.

I'm here all the time. This is my shop.

Really. Wow. It's impressive.

Thank you. I'll take it.

You seemed interested in our town.

Yes, I saw this at the coffee shop.

These are your mittens?

Yes. We do everything from raising the sheep

to selling the wool.

Wow.

Yeah, we also make finger puppets.

Oh, excuse me.

Didn't we just have coffee?

Baa Kah!

Lorpan!

And finger puppets.

Yes.

Does Rose Miller live here?

Yeah. Rose!

Here, come on in. It's freezing.

- Here. - Thank you.

Rose Miller, hi.

I'm here to update you about the oil rig situation in Alaska.

No. No no! It can't be.

Oh, no no no no no.

All the, all the workers are alive.

You might want to lead with that next time, Mr. Smooth.

Sorry. You almost gave me a heart attack.

I just thought that maybe, you know, in the Army,

when they send people in person, it's never good.

Right. I'm sorry.

I'm Logan Johnston. Public relations, LeedOil.

Wait a minute. Did you say Logan in PR?

We spoke on the phone.

I don't really trust your company but you were very nice.

Thank you. You reminded me what kind of company we are.

And how we take care of our own.

I'm sorry.

I brought you a wreath.

Do you have any cats or dogs?

Emma!

Can we let Logan eat, please, and stop interrogating him.

I'm not interrogating him. I was just asking him questions.

So Logan, are you going to be home in time

to spend Christmas with your family?

Actually, it's just me,

so I don't have anyone to rush back to.

Just you?

Yeah. My parents died a couple years ago.

They had me later in life. And I'm not married yet.

That is so sad!

Well, you know, I enjoy going to the beach for the holidays.

Yeah, spending some time in the sun, in the sand,

playing in the waves!

That's summer stuff.

Christmas is about snow and cookies

and presents and family.

Yes, Emma, but not everyone celebrates the same way.

Your mom's right.

That's what makes the world so interesting

because everyone is so different.

I don't ever want to go to the beach at Christmas, Mommy.

Okay. Noted.

Can we get ready for bed? Brush your teeth?

Sure.

- Good night. - Good night.

She's a character, that one.

Thank you so much for dinner.

A home cooked meal is a rare treat.

You're welcome.

Oh no, I got it. I got it.

- Thank you. - Thank you.

So you came all the way to Montana

to tell us that there's no news?

Um, not exactly, no.

Then what, exactly?

I um...

There's a corporate policy that says we need to visit

the families of the rig workers that might be in peril.

Not that Josh is in any peril.

Well. I'm actually very surprised to hear that.

Yeah, no offense, we just thought they worked

in exchange for good pay and decent health insurance.

A pretty simple transaction.

Well, not at all.

In fact, the owners are all about the people.

These are trying times and I'm here

to support you any way I can.

I can call for housekeeping, childcare.

I can bring you to your next appointment or shopping.

Well, that's very sweet of you, Logan.

Maybe you can come shop at our store.

Your colleagues might be interested in

some artisan wool crafts.

Hmm, well there are 500 people at head office.

I'm sure some of them are wool worthy.

We are, after all, a tight knit group.

Oh!

They really seem to appreciate me being here.

Good.

Now I'm thinking I'll have you start

a feel good story for the press.

You're not serious, right?

By the time you have it done, the workers should be clear.

Create a photo op. I'm going to send up a photographer.

It's just that,

I thought we were here to benefit the families.

Not have the families benefit us.

Well, it benefits the company.

And the employees like it.

They like seeing their town in the press.

Besides, everybody likes a feel good story during the holidays.

Yeah, yeah, yeah, that's true.

Um, I mean we could get a couple photos,

show the other families that we really care.

That's what I like to hear.

Talk soon.

This is just a little one for the store

but the real one goes in City Hall

and then we give the mittens to the folks in need.

Hmmm. Talk about good PR.

Well, I grew up on a sheep farm. My dad still runs it with Josh.

He just works the rigs for extra money.

I didn't know that.

Yeah. And when we were kids

we used to make little finger puppets

using the ends of our parents' yarn.

And we'd put so many of them on the tree

that it looked like it was made out of wool.

Huh.

Yeah, and then on Christmas Day we would give them all out

at the toy drive.

That is cool.

Your family just gives so much back to the community.

It's impressive.

We have to help each other. We're all we've got.

I'm sure you have some friends and family

that you lean on, no?

Yeah yeah, I did. Yeah.

But you must really love being your own boss,

running your own business?

In theory.

But that also means being in charge in the bad times.

We do okay with yearly walk-ins

and the Christmas Bazaar, but...

What about online sales?

Yeah, I'm trying but we're not having much success.

Do you mind if I take a look at your website?

- Go ahead. - Yeah?

I'm pretty good at this sort of stuff.

That's very generous. I'm more of a brick and mortar gal.

It's just that the charm of your physical store

would really boost online sales.

Your face just lit up.

Did it? That's embarrassing.

No, no. It's charming.

I'm going to need to, ah...

Um, wait!

Hey!

Hey!

Hi!

Um. This is something to remember us by.

Oh wow! Thank you!

I know you don't really need a wool sweater in Houston.

Oh no. Nonsense!

We have ice storms in Houston!

Thank you. I love it.

Oh!

Um... Is she with you?

Ah yeah.

We're, um, we're doing a photo op for 'Oil & Gas Weekly'.

Why would you be putting our small town in a huge magazine?

It's great just to have a good story,

especially during the holidays.

Uh huh. Right.

You're just here for a photo op!

No no no. It's not just a photo op.

We we we, we care about our workers.

I'm here to help any way I can.

It's just to show families that are in similar situations

that it benefits everyone.

Right. Including your company.

Excuse me.

Helloooo, my girls!

Hi dad.

How are the sheep today?

Oh, the usual.

They're trying to 'wool' the world.

Rose. How are you holding up?

Waiting is brutal.

I just keep looking at my phone

thinking I'm going to get a missed call from Josh.

Yeah, well, you know what they say:

'A watched pot will never boil.'

I suggest that you focus more on the kids' concert.

And Becca.

What is the last big push for holiday retail?

Well, um, extended hours.

Oh good because people love to shop for wool

in the middle of the night.

You can't sleep you count sheep. You buy wool.

They're sending eight workers off the rig.

Dwayne Peterson, William Johnson, Henry Chu...

Josh Miller!

That is so good to hear!

Thank you.

Cameron Mettler. Josh Miller.

Ian McNally. Lawson Smyth. Alex Tolis.

No!

Not the heart emoji! I sent the smile emoji!

That's weird.

A heart emoji?

From Logan.

Oh!

That must be a mistake.

Yeah. A mistake on purpose! I like him.

You didn't even meet him!

Well, he braved the Montana cold.

And I hear he's a real looker. Don't knock it.

Heart emojis are very very serious.

Even I know that.

Not that I get a lot of heart emojis,

not even from my own daughters.

Do you even know where your phone is?

Of course I do. It's still in the box.

It's Josh!

Hi babe.

I hope you weren't too worried!

Our phones are working now. We just don't know for how long.

Well, apparently no news is good news.

Well, they're flying us out of here right now.

I'll get to see my girls soon!

Emma is going to be thrilled!

Best Christmas ever!

I love you!

I love you too, Rosie.

Did you see the story?

Yes! Eight rescued!

The 'Oil & Gas Weekly'. You did a good job.

Wow. A two-page spread!

They even did an inset of that hideous sweater

that you brought back.

You know, the boss wants you to go back up there

and do a follow-up story now that the dad's been rescued.

- Josh. - Yeah.

Wait, you want me to go back to Montana right before Christmas?

Uh huh.

I just feel like the Millers should probably just

be together for the holidays.

And they will be.

I like that sweater.

Daddy!

Come here.

Oh, I missed you so much.

I missed you too!

Oh, it is so good to be home!

I have so much to show you, Daddy!

Wait! I will be back. Okay!

Maybe she'll sleep in her room again.

If you think we have a lot of snow here,

Alaska is white for as far as the eye can see!

Like, how much snow?

So much snow that sometimes

they have to come and shovel me out of my bunk.

That's a lot of snow!

So the mission is still underway?

Yeah. Hopefully they get the rest of the guys out too soon.

It's complicated.

The winds kicked up pretty hard when we were on our way out.

And then there's this one area that they can't even get to.

And you can't put too much heavy machinery on the platform

because then that compromises the stability.

Wow. That sounds scary.

Ah, it's fine.

Mike was there. He took care of us.

Oh Mikey. Mr. By-The-Book.

Yeah. You know, he actually gave me his seat

on the first helicopter out.

Wow.

Well, thank you, Mike.

To Mike.

For bringing my guy home safe.

To Mike!

Actually, I think those are my bags.

They were sent here separate.

Oh, you sit down! I'll get it.

Are you sure? Thank you.

Logan!

You never answered my texts.

So you flew all the way to Montana?

Look, I know I should've told you about the article

and the photo op, so I'm here to be up front with you.

I'm here for the follow-up success story.

And I thought maybe...

No, I got to say, you guys sent some really top level crews

and state of the art equipment to get the systems up.

Yeah, well I wish I could take credit for that.

Well, you could. No one would know.

Well, thank you for looking after my family too.

It means a lot.

And if the company got some good PR out of it, well, so be it.

So, does that mean I can get you to sit for a photo shoot?

So soon?

Yeah. It's my boss's idea.

Actually, it's my boss's boss's idea.

I tell you what.

As soon as the rest of my crew buddies get rescued,

I'll sit for as many photos as you want.

That's fair.

In the meantime, what are you going to do while you're here?

Actually, I have some ideas for you, City Boy.

Wow, now this, this is a real Christmas postcard!

So, what are we looking for exactly?

A tree that's a little sparse,

but not too bushy because the mittens take up a lot of space.

Copy that.

So how come you're not going to the beach for Christmas?

Um, my boss wanted me to work through the holidays.

Oh. That's a lot of pressure.

Yeah, well I wanted the promotion,

so I can't really complain.

Oh, do you like this one?

Yeah!

So we're not expected to cut our own tree down ourselves, are we?

You look so scared right now.

Okay, the only hatchet I've ever handled

was at one of those axe throwing bars.

So, you've never chopped wood before?

For what? To power my air conditioning?

I'd really love to see this place in the summertime.

You would love it. It is so beautiful!

Well, it's beautiful now.

Ewwww!

Shall we.

Oh no.

It's the rig. I have to go back.

Why do you have to go back?

It's Mike.

Hey, nothing is going to happen, okay.

They just need a few more people to get Mike out.

The gale force winds whipped up

and there's been too much damage.

Yeah, but they can send someone else.

He's my friend.

I would have been a polar bear's popsicle last year

if he hadn't pulled me to safety.

He would understand.

I will be back the day after tomorrow.

I promise.

Hey, I love you.

I love you too.

Be careful.

I will.

So let's make something good out of this day.

We're all together.

It smells amazing, Dad!

So, the Mitten Tree mission sounds cozy.

Yeah, we found the perfect one.

It's always good for two people to choose the tree.

You know, in case one of them has baaaaaad taste.

Unless both of them have baaaaaad taste.

Ah well, those people, they tend to stick together anyway.

So, I've never been on a sheep farm.

How many sheep do you have?

Just under a hundred head. We used to have more.

Yeah. Rose went off and got her teaching certificate.

The smarty pants.

But everyone works at shearing time.

And let me tell you, it is shear madness.

So, you guys process the wool too?

Well, we had a lot of machines to help with that.

Wow.

A family business that handles every step of the process.

That's impressive.

He makes it sound glamorous, Logan.

Tell me this.

How many sheep does it take to knit a sweater?

I don't know.

Oh son, come on! Sheep can't knit!

At least mine can't.

Corn?

Thank you.

Hey, Martin. What's up?

Did you hear they had to halt the rescue?

Yeah, yeah.

Josh won't do any photos until everyone's rescued.

Well, that's too bad.

It's Christmas. Everybody wants to hear a happy story.

Yeah, well it's just too fast.

You know, not everyone has been rescued.

Mike Harper is still in a bad way up there.

And Josh is on his way to go help.

What? He can't do that!

Well he left early this morning.

Well he's not authorized.

That was his choice. Not ours.

What are you talking about?

Josh was not called back up there

on a company-related work hazard,

so that means that he has no health coverage.

So he won't be covered?

He's working on a LeedOil team saving lives.

Well his contract is done.

How is this ethical?

We cannot be covering employees who no longer work for us.

What if he gets hurt?

There could be medical bills.

Well, again, that was his choice.

Which is all to say, and I'm sorry to say, that as a LeedOil

employee you're not allowed to discuss that with them.

You know, this isn't what we talked about, Martin.

We aren't this kind of company.

I'm going to be forwarding you some paperwork.

Read it and then we'll talk about it.

Hi.

Hey.

How's Rose?

She's losing her mind.

Yeah, I bet.

Do you think Josh is in any danger?

We have our pros up there

but there's always a chance of danger. Yeah.

I think this is all old information

that's being posted on here.

I get alerts from HQ,

so I'll let you know so you don't have to torture yourself.

Okay. I told Rose I'd stay on it

because she check her phone at school.

Is that the software you're using for your website?

Yeah, it came with the website.

That software is clunky.

They're using the same technology

they used 10 years ago.

It wasn't great back then.

Do you want me to maybe update it for you?

Boost your sales.

Well, how would new software

make people want to buy more wool?

Oh, is that a serious question?

Judging by your face, I want to say no.

No, it's okay that it's a serious question.

- May I? - Yeah.

So, you know when you're shopping online and the website

is a little complicated, you just click right off.

What we want to figure out is how many clicks it takes

for the buyer to put the product in the basket.

And it looks like, what, five, nope,

six before we even get to shipping.

Ugh! Don't say the word shipping.

It gives me a headache.

But you guys package and ship all your stuff, right?

Why would anyone want to pay seven bucks for Wool Moon

to ship them two skeins of yarn when they can get that,

a box of tissues and a new toilet plunger, for free?

Hmmm.

Because they're getting a unique, high quality

American-made product made by a cool family of farmer artisans.

I just don't know if that means anything in today's market.

Oh, it means everything.

You just have to sell it with the right angle.

You're making this sound easy.

Hey.

I want to help.

Dude, she sounds like a keeper.

She is. But the distance!

But I've never heard you talk about a woman like this before.

Not once. Ever.

I know. I've never felt like this about anyone before.

So she packs up and moves to Houston. Same country.

I mean, you can't move, you just got your dream job.

Yeah, no. She's not going to pack up and leave her family.

Plus my dream job, it's a lot more complicated than I thought.

Yeah, sometimes the dream becomes a nightmare.

Happens to me every night. When I'm asleep.

Is that fear I smell?

From seventeen hundred miles away?

I don't know, man.

Maybe I'm just, maybe I don't have the stomach for this.

Stomach for what, throwing parties and posing for pictures?

Poor Logan.

You know, there's a lot more to it than that.

Representing bad news for the company

isn't all it's cracked up to be.

Annnd, I just got twenty bucks richer.

Seriously man, come back to sales.

Here I thought you were my friend.

Yeah, I still don't know

what gave you that impression.

Bye.

Hey Martin, good news?

Not yet.

Did you get the liability waivers?

I did. From the front desk.

Though, I can't say I understand everything.

Well, I'm making lemonade here.

You know these families, right? You have a rapport.

Maybe they even trust you.

So you can get them to sign

the new liability waivers.

Why would I do that?

I mean, these families are really stressed.

Well, we can't have a class action suit.

We're legally obligated to provide communications.

And the network may have been down

because corporate skipped the maintenance check.

What? We missed last month?

Well, that's not information that you need to know.

Why did we do that?

I mean, we're on top of schedule for everything.

I'm not saying that we did.

I'm not saying that we didn't.

It's just that maintenance is expensive, and,

well, especially when there's nothing wrong.

So just get them to sign the liabilities. Okay?

We can't cut corners.

What if there's an emergency?

Communication is life or death.

What if,

what if they hadn't been able to call air medical services?

Look, you're new on this job.

We don't drive up costs.

If we lower the costs,

then that makes for a healthier bottom line for LeedOil.

And a healthier bottom line means that

everybody gets to keep their jobs, right?

That sounds like a separate issue.

It's good for everybody. So just stick to the script.

And it has to happen before this situation is resolved

or we'll be on the hook.

I don't think I can do that, Martin.

It's too fast, and it's, um, it's not right.

Get it done, Logan.

You're still on probation.

And that's why the waiver is so important.

It protects you and your family from unexpected job loss

in the future.

Yes, that's true. You wouldn't get any compensation

for the communications outage.

But what we offer is job security.

Security?

My husband was stuck on your job site in terrible conditions

and couldn't even call home.

I was worried out of my mind.

Yeah, I know that these are kitchen table issues, ma'am.

That's why at LeedOil we work to make sure

that all our workers can afford to put food on the table.

Are you struggling financially?

Because in exchange for signing this waiver your husband's pay

will potentially increase by five percent on his next job.

That's in the waiver?

It is absolutely in the follow-up paperwork,

once the waiver is signed.

Yeah, okay. Send it over.

Thank you.

And, Merry Christmas.

Definitely not what I signed up for.

Waiting. And more waiting.

I just, I don't understand why my husband would

voluntarily waltzed himself right back into danger?

That's why you married him, Rose.

He's loyal and hardworking. And he takes care of people.

Why can't that just apply to our family?

Well, that's the problem with good people.

You can't keep them all to yourself.

I know that.

I just don't want to know that right now.

I just want my Josh home safe.

I know.

Talking about good people, what's Logan up to tonight?

Uh, he is working on my website.

He says it's outdated and he's convinced

he can get our online sales up.

Hi! Logan!

We were just talking about you!

- Hi Becca. - Hi.

I had an idea.

Okay, so this is a VHF radio and it is connected to

an Iridium satellite in the Arctic.

And hopefully, it will allow us to talk to Josh.

Is it working?

What if something happened to him?

Oh! We have a signal!

Okay. Um...

White Aurora, White Aurora.

Logan Johnston here looking for signal. Over.

Hey, hey! The signal works! I'm impressed.

Yeah, uh, we have Rose here looking for Josh Miller.

I'm here!

Daddy! Daddy! I hear you!

Hi Emma! How are you, sweetie?

Ms. Baker says you're brave.

I'm just doing what anyone would do.

Rose, are you there?

Yeah, yeah. I'm here, babe!

We're going in tomorrow, so please send good thoughts, okay?

Good thoughts only.

All right. I gotta go. I love you guys.

And Logan, thank you. We'll talk tomorrow.

I love you, Daddy! Say hi to Santa!

Yeah.

Thank you for doing this, Logan.

Yeah, I don't know why I didn't think about it before.

I was working on your website

and it activated my IT superpowers.

You have superpowers?

Yes, he does.

I'm making a poem for Daddy.

Oh, is that his Christmas present?

No, I already made him a Christmas present.

Special.

This is just because.

Well, your mom says it's time for bed.

I like Logan. He's nice.

Yes. You're right. He is nice.

You should marry him.

Marry him!

That's a little fast, don't you think?

But then I could have a cousin.

Oh, well, I'll keep that in mind.

Do you want a story tonight?

No, it's okay.

I already have one in my head right now.

You're something else, kid.

I know. Mommy always says that.

Come on.

Hey, Martin.

How many of those waivers have you gotten signed?

Um, all but one.

Well, whoever it is, it's time to put the pressure on.

It's Rose Miller. Here in Montana.

To be honest, I'm having a hard time crossing that bridge.

What does that mean?

Frankly Martin, I'm embarrassed to even ask them again.

You're not too embarrassed to cash those paychecks.

Martin...

You and I both know this isn't right.

You are taking advantage of people at their most vulnerable,

trying to get them to sign away their rights.

I'm not negotiating with you. Get it down.

Or don't come back here.

This is our fault.

You know what would make it right?

A sincere apology and some compensation.

You know, Logan, I thinks it's time for you to come home.

I mean, you haven't sent in the proofs

for the holiday newsletter.

And what about that community Christmas party?

I've already given the green light on that.

It's all organized.

I just haven't gotten around to sending you the details.

What's going on up there?

Aren't you bored of all that snow and sky?

Actually, I think it's a story worth sticking around for.

Be on the first flight out.

Thanks for... Coming.

Mike! Mike.

This way! This way!

Josh! Am I glad to see you.

Get out of here before we lose power again.

Get Rose Miller to sign.

Oh! You don't need to read that!

It's not what it seems.

So you're not trying to mess with Josh's rights?

LeedOil was responsible for making sure

they could communicate with the outside world.

I wasn't going to give this to him.

Well then why are you carrying it around in your pocket?

Look, I was going to try to get him to sign it,

but I couldn't go through with it.

Not since I got close to you and your family.

It didn't seem right.

Well, it's not right!

Unfortunately, that's not the worst part.

What do you mean?

The ugly truth is that he no longer has medical insurance.

Not since his contract ended.

What?

He's out there right now trying to save one of your men!

Yeah.

You said LeedOil cares.

That you go the extra mile for your families

and for the people that work for you,

because without them the company wouldn't exit.

Yeah, well, I told you that because my boss...

No, it wasn't supposed to be this way.

I believed you.

I'm going to make this right with your sister.

I will tell Rose about this. She's so stressed already.

I'm just hoping this doesn't matter.

Hey. Hi.

Why does he have to be a hero? Look what happened!

Yeah, you heard right, Logan.

Mike's here.

I made it out.

But Josh's arm is pinned under some debris.

He's okay but the security doors came down

when the power went out again and we can't get to him.

His arm? Where is he?

He's stuck in the machine room.

We're trying to get power back to the door but

we don't know how long that's going to take.

But he's okay in there?

Yeah, yeah. He's all dialed in.

We just got a long night ahead of us.

We got to keep him awake so a bunch of us are taking shifts.

If you can patch us in,

he'll be able to hear his family's voices.

Copy that. We'll get working on a patch, okay?

Over and out.

Rose, I am so sorry.

Are you?

Yes.

What are we going to do?

It's still in the news, but our experts are still working on it.

Deep breaths.

I just need him to be safe.

Do you read me, Logan?

Uh, yes, White Aurora. We read you loud and clear.

Patching you through now.

Logan?

Logan, is that you? Over.

Yes, Josh!

It's so good to hear you, man.

You talk to him. I'll check on Emma.

Josh! Josh. Are you okay?

I'm not gonna lie. My arm is killing me.

It could be broken.

How did this happen?

Oh, babe. I'm sorry.

I'll tell you all about it when I get home.

But for now, they don't want me going to sleep.

That's pretty awful, isn't it?

Why? Do you have a concussion?

No no no. It's the cold.

The machine room's got some heat.

But the systems have been failing intermittently.

And so they don't want me nodding off

in case the temperature in here changes and I don't notice.

And, well, with my arm

they're afraid I'm going into shock.

You're not making me feel any better about this.

I'm sorry.

You know what? Give me some good news!

Yes, I actually do have some good news.

Oh yeah?

I'm all ears...

Josh? Josh!

What happened?

Here. Let me see.

I, I don't know. We lost him.

I'm going to try to restore the line.

Logan. Logan do you copy?

Logan?

Logan here standing by.

Logan, we're in trouble here.

We won't be able to get to Josh until early in the morning.

The line is not clear. I repeat, the line is not clear.

So we're going to try to keep him warm

in the machine room.

We're still working on patching him through. Stand by.

Hello? Hello? Can you hear me?

Yes, can you hear me?

Yeah, hey Logan. Sorry, the lights went out here.

Okay. Do you have supplies? Do you have water?

Food? Heat packs?

Not much, man. I could really go for

one of Emma's hot chocolate bombs, though!

Yeah, I'll bet.

Here, I'm going to wake her up so you can talk to her.

No no. No. Let her sleep.

I'm sure she's tired.

All right.

We're just going to need to keep talking.

Josh? Are you still with me?

Josh?

Josh.

Josh!

Just keep talking to him, Logan.

We're gonna try to get to him,

but we gotta keep him awake until we get there.

We know you can hear us, buddy.

Just keep listening to Logan's voice and stay awake, all right?

Um, I, ah, what can I say? Um...

It's been really great getting to know your family.

I, ah... Oh!

I heard a really good rescue story the other day.

This girl was jogging by a fence line on a sheep farm.

She was just running back home from school and she didn't

know that her dad had let the rams loose to go graze.

So anyway, she finds herself in between the rams and the ewes

and the little lambs.

Apparently that's not a place you want to be.

So this one ram gets really angry,

really angry and starts to just stomp the ground.

Stomping and stomping, really giving her the mean eyes.

I don't know if the mean eyes were part of the story.

But anyway, he just starts to charge at her

and pins her against the fence and

she's terrified.

She's thinking, one head butt from that ram

and it's lights out.

So this guy...

And I hope you're listening, Josh, because this,

this is the best part of the story.

This guy just barrels out of the barn,

just all Braveheart-like,

just, Aaaauuuuggghhh!

Aaaauuuuggghhh!

Distracts the ram and sets her free.

And she scrambles over the fence just like that.

They don't make them like that anymore, Josh.

That's how I met Rose.

I fell in love with her that day.

You're still there!

Man, you had me scared.

Yeah, yeah, sorry. I pressed the wrong button.

Hey Logan.

Thanks for the story.

Why don't you tell me a story from your life.

Oh my life. Well...

There's not much there.

Come on. Give me something!

How'd you meet your lady?

I don't have a lady.

I wish I did but I'm married to my work, so to speak.

Okay! Just make something up then.

Keep me distracted.

Okay, all right, all right.

Well...

There is this one girl that I like.

That's something. Go on.

She's beautiful.

Man, is she ever beautiful.

And she's smart. And she's funny.

And she's kind.

And she's really family-oriented,

which is different for me because I'm a bit of a loner.

Hey, you know what? I think she might like me.

I hope she still does.

But she lives kind of far.

And you know, I might not even have a chance.

It sounds to me like you're in love, dude.

Maybe so.

Oh, Josh, ah, Rose is up.

I'm going to let you talk to her, okay?

Hi babe. Sorry. I fell asleep.

Ah, your voice, it sounds like heaven.

In case you cut out again. I wanted to tell you. Um...

I'm pregnant.

What?

You know that is the best news I've ever heard!

I know!

Emma's finally getting the little brother or sister

that she's always wanted.

I'm so happy, I can't believe it!

I mean, I can believe it, I'm just...

This is amazing.

I need you to come home safe, Josh.

Yeah, I will.

Don't worry.

Josh! Josh! Hello? Hello?

Peter? Peter?

Copy.

We still got a connection,

there's just nothing coming through.

Hello? Hello? Josh?

It's Mike, I'm with Josh.

Mike! Mike. Is he okay? Is everything okay?

What's going on?

A little worse for wear, but he'll be fine.

It'll take some time but we'll get him out of here.

Thank you, Mike! Thank you.

I love you, Josh!

Be home for Christmas, okay?

I'll try. I love you, Rose.

Are you sure you didn't make more knitting kits?

I don't think we have enough.

Ha ha. Very funny.

Business is going to be brisk so I'm just prepared, that's all.

Okay. Here you go.

What's this?

You need to take one for the team.

I don't think this constitutes official LeedOil business.

Well, it's family business. So put it on, Kringle.

Look, I just have to make the holidays as normal as possible.

My sister is losing her mind and I'm sure that

the pregnancy hormones are making her stressed harder.

I mean, she's not going to feel okay until Josh is home.

Yeah, I understand.

Oh... Is the..?

Okay then.

I'll let you know, we take that red suit very seriously here.

So I suggest you practice before the bazaar.

Yup! I'll practice my

On Dasher, Dancer...

Yeah, you definitely need to practice.

I don't know how much more my heart can take.

Yeah. I'm sorry about what this company is doing to you.

I get that, Logan.

But you being here means so much to us.

To me.

To me too.

I wish I could stay and not leave you.

Do you have to go?

Yeah. Yeah, my boss just called me

asking me to come back immediately.

You know, it's funny, I've been climbing the ladder for so long

I've seemed to forget what really matters.

Well, hey. If I was getting a big corporate paycheck,

I don't know if I could give that up either.

I'm sorry about the bazaar.

But hey... On Dasher!

Well, look who decided to grace us with his presence.

Did you know that a big medical bill could destroy this family?

What family?

Josh Miller's.

While he's up in the Arctic winter

trying to save his friend's life.

You know, I think you've been spending

too much time in that town.

And besides, I believe that they already have insurance.

Yeah, well, they don't.

Like I said, you need thick skin to do this job.

Yeah, well, I love my thin skin.

I'm sorry Martin.

I know you're just trying to do your job.

It's LeedOil sticking to its bottom line.

It's not the company.

I care about the bottom line. I'm proactive.

I don't wait for people to tell me what to do.

So you're doing this?

Wow.

Well, I don't think I can work for someone who doesn't respect

the people who make this company so successful.

What? You're quitting over a broken arm?

Yeah, I am. I am!

And you know what?

You're going to pay for Josh Miller's medical bills.

As well as a bonus

for heroic activity on behalf of the company.

And compensation for communication outages.

I don't think so.

Ah...

You know,

I'm meeting Diane from 'Oil & Gas Weekly' tomorrow.

Her readers just ate up our Montana stories.

You know, maybe her follow up story

is how LeedOil treats its best employees so poorly.

You wouldn't dare! Think of the fallout.

Yeah. You wouldn't work in public relations ever again.

That's extortion!

It's the right thing to do.

First of all, Josh is going to get home safe.

When? We haven't gotten any updates.

As soon as they can get him here.

And second of all, we're going through this as a family.

You and Josh are not alone.

Okay.

You know what's ironic is that

we were going to get health insurance this year.

Well, the most important thing is that Josh is healthy, right?

Yeah. Yeah, you're right.

It's just, Josh can't work with a broken arm.

And you!

You and Logan have something so special, and now he's gone.

I just feel like everything's falling apart at once.

Well, we're all going to be okay.

And we know that.

But how do you know that, Becca?

Our store is going under.

Our wholesale customer base is shrinking.

I just, I don't see how we're going to get out of this.

Hi, you've reached Logan of LeedOil.

Please leave a message.

Hi Logan.

I'm sure you're catching up at work.

I just wanted to let you know that

we heard from the White Aurora again.

No change.

I know you'll let us know if you hear any different.

Um...

That's actually not at all why I called.

Um... I was calling to tell you that...

I am falling for you.

Pretty big time.

As big as the sky is out here.

I don't know what that means for us living so far apart,

but you make me really happy.

So, call me.

Woo hoo hoo hoo hoo!

She loves me, not you.

Me! Not you. Me.

She loves me!

He will call you back.

Not everyone checks their voicemails right away.

Technology is weird.

Yeah, maybe you're right.

Aren't we a pair?

Me worrying about Josh. And you worrying about Logan.

And both of us worrying about the store.

Well, we did sell quite a few knitting kits today.

Yeah, the sales today were fantastic.

But I just don't know if it's enough.

I don't know if we can keep the store going.

Hey, you know what?

Why don't we stop worrying before lunch.

We need crustless sandwiches and pots of tea.

Okay.

Okay. Let's go hear the mayor's speech.

Welcome to our annual Christmas Bazaar.

I'm glad to see old and new faces here today.

And now, it is my absolute pleasure to introduce the man

from the North Pole, the big guy with the sleigh,

the jolly ole' soul with the sackful of toys.

Santa Claus!

Ho ho ho! Merry Christmas everyone!

Who wants to visit Santa?

Hello!

I think Mrs. Claus and I, we can handle that.

But don't forget to tell you parents, so they can...

Email Santa. Which is me.

I'm Santa. Email me. Ho ho ho ho!

Email Santa? What am I doing?

I don't even check my emails.

Hello young man! Ho ho ho!

There are a million reasons why I love living here.

The big skies, and the wide open spaces.

The most stunning natural beauty in the world.

But what I love the most are the big hearts of our people.

Every year the Collins' clan's charity drive

is symbolized by their Tree of Many Mittens.

And with more mittens than ever before,

let this tree speak for the whole town to say that

we take care of our neighbors with love in our hearts!

I really miss my dad.

You are there when I wake up.

You give me lots of presents.

But presents aren't why I love you.

I love you because you give me piggybacks when I get tired,

and you teach me to skate in the winter and fish in the summer.

And I know you're safe because I asked Santa to take care of you

for my present this year.

So please, let the magic of Christmas come out of

Santa's sack and please please please bring my Daddy back.

Seventy-eight sales today? What?

That has to be a glitch.

Hey.

See? I told you.

Hello?

Hi. Is this the owner of the Wool Moon?

Why yes it is!

You'll have to come up from Texas and visit my shop!

Hmm. Well, I was thinking exactly that.

Turn around.

You're here.

Well, look who shows up.

High time, Houston.

I quit LeedOil.

I guess I should tell you that, I, ah, may have implied that

they would get bad press if they didn't take care of their own.

Which means?

Which means that Josh is going to get all

his medical bills paid for.

On top of a bonus for going back and saving people's lives.

Wow! That is a Christmas present.

Thank you.

No, thank you.

You've changed my life.

You know, I've fallen for you.

I want to be with you, here, in Montana.

I love you, Becca.

I love you, too, Logan.

Hey, wait a second.

My knitting kits are sold out.

Hmmm.

Did you bring in all those online sales?

You saw them?

So it's for real?

I thought there was a software malfunction or something!

No, not a chance. Your store is something special.

You're something special.

Can I open one present tonight? Please.

Sweetie!

Why don't we all open one tonight, pumpkin.

Daddy!

Oh! That's tight!

Welcome home, son.

You know, ever since Rose and Becca's mother passed

a few years ago, I thought a lot about the future of this farm.

And about when would be the right time to pass it along.

And worrying that you wouldn't come home from Alaska.

It made me realize that the right time is now.

What? You want to give us the family land?

Yes, I do.

I think you and Rose and Becca

will be the best guardians of it.

And one day, Emma, you will be too.

I'll still be around to help you out, but,

well, I'm not getting any younger.

We'll take good care of it, dad.

I know you will, honey.

I got you something really special.

Oh. What is it?

A little bit of Texas for my Montana girl.

Thank you.

It's beautiful.

Yeah.