Original subtitles

INSPIRED BY TRUE EVENTS

♪ In this night, a starry sky My baby told me with a sigh ♪

♪ Saying words That came across as a doubt ♪

♪ I reassured that every day My love is strong in every place ♪

Dear travelers, the intercity arriving from Brussels

on platform one has reached its final destination.

We kindly ask all passengers to disembark.

Don't forget to take your luggage with you.

Dear travelers,

the intercity arriving from Brussels has reached its final destination.

I'm coming, thank you.

♪ …keep us dear Not just a day, but every year ♪

♪ You were made to be a focus in my mind ♪

♪ But if you don't want my love ♪

♪ And if you want somethin' more ♪

♪ Said if you never wanted my love ♪

♪ Let me know, oh ♪

- Thank you. - Okay, thank you.

That was OC. We have pickpockets at Dam Square to clear out.

The locals reported it?

Yeah, annoying assholes.

Pickpockets. Seriously?

This is why I want to go into investigations after this.

Investigations? You crazy?

All the action's on the street.

♪ You're not bound by a vow Could be tomorrow or even now ♪

♪ If you want another scope To look inside ♪

♪ I'll be the person… ♪

Hi.

♪ …or your lover in-between ♪

REPUBLIC OF BULGARIA

Welcome back, Mr. Petrov. How are you?

Still tired and broke.

That makes two of us.

- Coming for work again? - Yeah.

♪ If you ever wanted my love ♪

- Here you go. - Thanks.

PRESCRIPTION MEDICINE

Hey, sweetie.

Hey, my love. You get there safe?

I did, the train ride was easy, just a little long. You know.

I can barely hear you. Am I on speaker?

Yeah. I think I lost my earbuds.

Oh, no. Well, that sucks.

You're telling me.

Why don't you just buy some new ones, babeche?

Good idea.

I mean, you'll be there for a while. You'll need some earbuds.

Mm-hm.

Hopefully I find them.

Before I forget, I picked up the application packet this morning.

What application?

For that apartment.

It's a new building.

They said that if we hurry and put down a deposit,

we can have first pick.

Deposit. Where's that money coming from?

Are you upset?

It's all right. I'm just sad that I lost my earbuds.

Yeah, I get it.

Hey…

- ♪ And I'm feeling… ♪ - Do you hear that?

- ♪ Good ♪ - Yeah.

I miss you already, babeche.

Call you later tonight, okay?

Sounds good, babeche. Can't wait, talk to you later tonight.

♪ Fish in the sea You know how I feel ♪

♪ River running free You know how I feel ♪

♪ Blossom on a tree You know how I feel ♪

♪ It's a new dawn It's a new day ♪

- Welcome. No problem. - Thanks.

♪ …life for me ♪

Hi.

Hi, welcome in.

I'm looking for AirPods.

Okay, sure.

- Yes, uh, he will help you with that. - Okay, thank you.

Mm-hm.

Lukas.

- Hey, um… We ran a diagnostic for you. - Is it done for?

That isn't it.

You need a battery replacement.

- How can I help? - Uh, I'm looking for AirPods.

AirPods? Sure. Uh… I have some in the back.

All right. I got you.

So if you want, we can install a new battery for you today.

It'll be pretty much good as new after that.

- How long to install the battery? - Ten minutes. Promise.

- Sure. Let's do it. - Yeah?

- Sounds good, just a second. - Mm-hm.

Mom, don't act like a Karen, please.

Would you like the latest edition or the edition before that?

- Uh, latest one. - Latest one, sure.

- I'll grab it for you. - Thank you.

You know what the best part of an all-you-can-eat is?

You always eat enough.

It doesn't cost a lot.

You know what the catch about it is?

If you order too much and don't eat it, they make you pay for it.

And that's how they get their money.

Yeah, well I'm sticking to eating salads.

Here you go.

Have a great day.

Welcome in. How can I help you?

I'm sorry, sir, but you can't leave your belongings there.

Everyone on the ground.

I need you all on the ground.

This is my store now.

Everyone on the ground.

No one leave the building.

Everyone, get down on the ground.

Nobody leaves here!

I said lay down on the ground!

Nobody's listening.

Go, go.

You better listen to me!

Are you deaf?

They're running. No one's listening.

Here. Come on, hurry up.

Everyone stays inside. Get down on the ground.

Lie face down, now!

Don't run! Hey, where are you going?

You should make a complaint to the council, not us.

I hate to be rude, but…

No one leaves the store. Hey!

Stay inside and no one gets hurt!

- Get down on the ground! All of you, now! - Follow me, hurry.

Hey!

I see you, stop moving.

I said stop!

- OC, emergency! - Go ahead, 14-11.

People are running out of the Apple Store.

Suspected robbery. Shots have been fired.

- Shots fired? - Move!

Officers downtown are requesting backup

from any units in the area for a suspected armed robbery

at the Apple Store in Leidseplein.

- Keep running! - Get inside!

I still don't have eyes on the situation. There's a lot of bystanders.

Everyone, move away!

Get away, run! Go inside. Go inside.

Stay inside! Clear the area!

- Stay inside! - Everyone move. Move! Move!

Listen to me, and no one gets killed!

You understand?

No sudden movements!

Stay there, get down. On the ground!

In the closet.

- Come on. - I'm in charge now.

Nobody goes outside.

Don't leave! Get back here!

- Hey, you! Move! - Out of the way, move!

Hands, bro.

Hands.

What?

Put your hands behind your back, stay down and shut the fuck up, okay?

Okay, don't move.

It's one man. He has a weapon, camouflage clothing.

Send more units.

OC, he's wearing an explosive vest.

Stay down, bro.

Jesus.

OC, we're being shot at. When is our backup arriving?

Close all of Leidseplein off. Where's the DSI?

Ten minutes out.

- Injured, dead? How many armed? - We only know of one man.

Robbery, attack, terrorism? What should I say?

Who should report?

Everyone.

This is Winston.

Yes, understood.

I need a few seconds.

Hey.

Give dad a hug. Mm. I'll be right back.

I love you guys.

- You'll be back soon? - You bet.

Okay.

I love you.

I know.

Bye.

Hey.

Be careful.

I will.

Here.

Call for all available units. Priority one incident at Leidseplein.

Operation instructions to follow.

14-11, the DSI are on their way. Stay back and keep cover.

Code silver on Leidseplein.

Attention all units, do not enter Leidseplein.

Close off all access roads.

No one is to enter Leidseplein.

I repeat, Leidseplein is being closed off.

If you're arriving on site, we're recommending you use Kevlar vests.

- CCTR, can you hear me? - Yes.

All cameras on the Apple Store.

- I'm on it. - Stand by.

Excuse me.

- Yeah? - Kees, it's Karina.

We need you at operation control ASAP. Shit's hit the fan

Possible hostage situation in the Apple Store.

I'm on my way.

Checkmate.

Sorry, man, duty calls.

Bro. Bro.

Stand up.

Stand up, bro.

Come on.

Let's take a walk.

I want a negotiator.

I'm ready to talk.

I said go get me a negotiator.

Or I'll blow this whole block up.

What's your problem? Stop hiding! Stop hiding!

Fuck.

With me. Come on.

Sit. Sit.

Stay there.

Sir?

Am I gonna die?

You just listen. Don't talk, okay?

INTAKE + TASKFORCE

112 Police. What's the location of your emergency?

I'm in the store right now.

In the Apple Store.

I have demands. I want to talk to a negotiator.

Sorry, repeat that, who are you?

I'm the hostage taker. Get a negotiator on the phone.

A mediator. Someone I can trust. Stop pretending.

I'm dead serious. Get me someone who can handle this.

- Karina? He's on the phone. - Don't play with me.

Or this whole place goes up.

Hello? Are you there? Hello!

Yeah. I'm here. I'm here.

You want to speak to a negotiator, do I have that right?

Yeah, are you fucking deaf?

I want to negotiate.

Just a minute while we find you a negotiator.

That's good. You have my number now, right?

You can call me from now on. Okay?

They're gonna call me back.

What shall we do?

- We have to get out of here. - Ma'am, wait.

We have to be really quiet, okay?

He doesn't know we're in here so if we're quiet he won't hear us.

Wait, ma'am. We're all dead if you open that door.

Mom, we can't leave.

Does anyone have their phone?

It's sitting out there.

Oh, man.

- Can I use your phone? - Yeah.

112 Police. What's the location of your emergency?

Hi, my name's Mingus.

Um, there's a group of us in a closet in the Apple Store.

There's a man here with a machine gun.

You said you're in a closet in the Apple Store?

Where in the store?

The ground floor, across from the elevator.

I work here. I snuck people into the closet.

Okay. How many people are with you?

Four.

Are you safe in there?

Um…

Mingus?

- Hello? - No.

Okay. Can anyone see you? Does anyone know you're in there?

No. The door's locked and it can only be opened with a key card.

Okay, got it.

And have you seen the assailants, Mingus?

How many are there?

- Fuck. I think it's just one guy, right? - Yeah.

Yeah, one. He fired a gun.

But I also saw people run upstairs, to the Genius area.

Thank you, Mingus,

we know about the people who escaped upstairs.

They've been in contact with us already.

The most important thing you can do now is not attract attention, okay?

Our team is outside.

Just be patient, we're gonna get this situation under control.

Just give us time.

Leidseplein is on the left.

Yes, I put it on the left so you have a nice line of sight.

Zulu has arrived and we have eyes on the square.

You're good to go in, OC.

We can see the two officers in the square.

Let's get them out of there.

Hey, they're trapped. They're pinned down over there.

Uh, 80-14 OC.

Our officers are trapped in front. They're sitting ducks right now.

If they can't come to us, we'll go to them. We're moving in.

All officers are standing by.

OC, the vehicle is heading toward the Hirsch building.

The situation's stable, but things could escalate.

Keep everyone as far away as you can.

Come, bro, come. Come!

Come. Come here. Come on.

Ready?

The officers are walking alongside the SUV.

Come here.

Don't try anything stupid, okay?

Sit.

Sit.

So they can see you.

My name is Ilian.

I'm from Bulgaria.

Hey. I don't care, man.

Get everyone off the streets, understood?

Keep 'em on the line.

- Hey. - Okay, talk to me.

We know that there's a man inside the Leidseplein Apple Store

with an automatic weapon.

He's fired several times, but no one's hurt.

Four people have hidden in a closet on the ground floor

across from the elevator.

As far as we know he has one hostage,

and there are people trapped on the floor above.

- There's 40 or 50 of them. - Okay.

Have they called in? Are we sure it's not a hostage situation?

Yeah, we have them on the line.

For now they're safe, he doesn't know that they're there.

- We'll have a problem if he goes upstairs. - Okay.

Our first priority is getting them out.

- Comms check. Valerie, can you hear me? - Yes, Kees. I hear you.

And he's requested a negotiator.

- A negotiator, is that right? - Yeah.

That's a first for me.

- Where do you want the command center? - Here.

Have routine updates go to Zaanstad. We'll run it from here.

The negotiators will go in there.

His number.

- What's this? - You have to call him.

The mayor's on vacation and the commissioner's on his way.

- Now I'm an operator? - It's what the protocol says.

My concern is the hostages, arresting this guy and getting them out.

Kees? The DSI's closing in. One minute.

POLICE

- Comms check. - Radio check.

- Radio check. - Winston?

- Hey, who's in charge? - Double Zero.

Holy shit. Double Zero?

Welcome, Winston. Sorry for calling you.

Tell that to the wife.

I'll send Maya flowers when this is all over, deal?

Flowers? You'll need to buy Keukenhof to make up for this one, chief.

Listen, there's about 40 people trapped on the floor above the store.

We need to get them out of there ASAP.

Once we have the floor plan, I want a tactical analysis. Then we're going in.

Not before.

- Hey. - Hey.

Team Alpha, prepare for entry. Bravo and Charlie will take

things over from the officers on the ground.

We're covering the whole scene.

Priority, evacuate all retailers and offices. Understood?

Okay, copy.

Guys, we've got to get these officers out of here. Let's go.

Fall back. Fall back.

- We have the building layout? - Some floors are missing.

Wait, what floors are missing?

The Apple Store itself. We can't track them down.

Call America, get us a higher up at Apple. I want those floor plans now. Understand?

Delta in position.

Echo in position.

Hey, Abe. Glad you could make it.

Kees, the negotiators are on their way in now.

Have fun with that. I'm going to Leidse.

Leidseplein Square on the left at ten o'clock.

Holding off for now.

Yes, OC, we'll descend slightly and keep an appropriate distance.

- Okay, Lynn, you're number one. - What's the situation?

He has hostages, motive unknown. We think it's just the one guy.

Okay. So is that everything?

You should know that he asked for a negotiator almost immediately.

He insisted on it.

- Where's our set up at? - There.

In this circus?

Ugh, I get it, but I want us all together.

It's the plan, for now.

We're not sure if snipers can hit him or not,

the glass at the store is really thick.

Be aware that there are explosives attached to him.

And he's holding a detonator.

So taking him out from a distance isn't an option.

This also means letting him leave with explosives can't be an option.

He needs to come out without explosives,

or we bide our time, he'll crumble if we wear him down.

I'll get him out. Promise you that.

Lynn.

Make it happen.

OC? Double Zero at the scene.

Comms check. Echo, Bravo, can we evacuate yet?

Check, almost done.

Hey. Everyone ready?

We're just waiting for the floor plans. Any word?

- Not yet. - Fuck.

- Is that him? - Yeah.

- Get to your stations. - Copy.

LEIDSEPLEIN GRIPPED BY HOSTAGE SITUATION

APPLE STORE ROCKED BY VIOLENCE

- Wilco. - Lynn.

- Rachelle. - Lynn.

Sorry, sir.

Sir?

Sir, I need my medicine.

Why? What medicine?

I need to take it three times a day.

They're in my backpack.

CALLING…

- Yeah? - This is Lynn, with the police department.

You asked for a negotiator, right?

That's right.

Huh?

He wants us to know who the boss is?

Yes, those.

Thank you.

I really appreciate it.

Sorry, sir?

My hands, they really hurt.

Turn around.

- Thank you. Thank you so much. - Shut up! Shut up!

Give me your hands. Keep your hands behind your back.

- Thank you for the medicine. - I said shut up.

Shut it!

Stay down, and shut the fuck up.

Lynn speaking.

Yeah, hello.

Hi, I'm happy you called us back.

You asked for a negotiator.

- Isn't that right? - Yeah, that's right.

- That's me. My name's Lynn. - Yeah, you said that.

- Twice already. - Can I have your name?

That doesn't matter.

Make something up. You're going to find out eventually.

Okay.

We can talk about anything.

Shouldn't I just tell you what you can do for me?

Huh?

Isn't that what this is all about? Right?

- Come on. - He's coming.

Do you think I'm stupid, is that it?

Well, I think we have a situation here

and we should try to get out of it together.

I don't have a situation.

You've got a situation. Let me tell you exactly what I want.

- My demands. - That's why I called.

Yeah? Okay.

I want 200 million in Bitcoin and free passage.

200 million?

Yeah. What? You're not hard of hearing, are you?

No. I just wanted to make sure

I heard you correctly. I mean, it's a big sum, right?

It's a big sum?!

Is that a joke? That's nothing to you. That's pocket change to you people.

Not to me, and as payment for you've done to me,

200 million is nothing.

I'm letting you off easy.

Listen, I've got enough explosives to incinerate this plaza, you understand?

I understand, we...

Hung up.

Lay down, stay on the ground.

He said he's going to blow up the plaza.

Fuck. I shouldn't even be here.

You kept me waiting here for that fucking laptop.

If you had kept your mouth shut, I wouldn't even be here now.

Were you helping him?

Hey.

- Yeah? - Enough.

This won't help us get out of here.

What are you talking about?

He wasn't helping him. It wasn't his fault, all right?

Sir?

Excuse me, sir.

What?

You spoke to the police just now?

What did they say?

How much money do you want?

A lot.

Okay?

Enough to pay everything.

You know why?

Because they all tried to fuck me.

The police, the justice department, the government.

They all tried to fuck me. My life is over!

They, they ruined my fucking life!

They all tried to fuck me!

I understand.

But, please, I don't want to fuck with you, brother.

No.

You won't fuck with me.

But you know why you won't? If you try something,

I will kill you.

And if they try something,

I will blow up this whole building.

My brother.

Smile.

What's this?

- How'd we get this? - It appears he sent it in to AT5 just now.

- Don't let this photo go public, okay? - Yeah, on it.

Abe, I just sent you a photo.

- Is the bomb squad there? - Fuck.

We need to know the type of explosive.

- Can you get a confirmation? - Stand by.

Well?

From this photo, they look like fake explosives.

Fake?

- They won't explode then? - I wouldn't hinge it on a photo.

- It's not that simple. - Your advice isn't helpful, as usual.

I'm just telling you what I see.

Do we know what's in the other bags he has in there?

No. Why?

Let's say a detonation happens.

And he's hidden explosives inside them.

- The Apple Store is blown up? - Not just the Apple Store.

I'd get my men further back if I were you.

You'll never be me.

You hear that, Kees?

I heard it.

Stop.

That's good.

- Chief. - Hey.

Okay. I need two plans.

One, get the people upstairs out as quickly and as quietly as possible.

- Okay. - Two, we rush in through the ground floor.

He's wearing explosives.

No idea if they're real or not. We can't really tell from out here.

We know he has one hostage

and four people are holed up

in a closet on the ground floor behind him.

He doesn't know?

Not yet.

I'm sorry.

I was just trying to help you. I had no idea that...

No, it's okay.

None of this is your fault, I know that.

I'm sorry that I said it. I was angry.

My name's Mingus, by the way.

Lukas.

I'm Bente.

I'm Soof.

And this is my…

…daughter.

So, Mingus, do you have kids?

Yeah, a son.

Nigel, he's really…

He's a great little guy.

We were gonna see Ajax tonight.

How about you?

- Any kids? - No.

I've got a great girlfriend, but, um… It's just, uh…

Yeah, it's a bit complicated.

Tonight we had plans to get dinner together.

She's probably wondering where I am.

We'll have another fight now.

- Hello? - Mingus, this is Mark.

I'm with the police.

I'm going to be your contact person from now on, okay?

I'm very close by. I just parked on Leidseplein opposite the store.

Okay.

How is everyone holding up?

We're all right. Just scared.

He must have hostages right?

If he didn't, you guys would have gone in by now.

Yes, we're in contact with him. Negotiators are working with him now.

We're doing our best to get this over with as soon as we can, Mingus.

We're setting aside this line for you to call, but stay quiet.

Okay.

I hope he doesn't know we're in here.

I don't think he does, as far as what we can gather.

And there's music in the store, so that helps.

Shit.

Not for long.

Why'd you say not for long?

The music turns off at closing time, at nine o'clock.

And the alarm goes off if there are people inside.

Okay.

Do you know if there's a way to keep the lights and music on for longer?

The security's automatic and they run it from America.

Okay, I'll look into it.

Put your phone on silent, and on low-battery mode.

Don't use anything that could use up battery. Okay?

Okay.

Kees, we need to contact Apple.

The security system's on a timer.

So the lights and music inside will shut off and the alarm will trigger.

Is the money ready?

Listen, there's a chance that you're going to lose the lights and music.

Normally the store closes now,

since you're walking around, it could set the alarm off, all right?

But that's not us, okay?

It happens automatically, just know it's normal.

Come. Come. Come on. Get up.

Stay calm. This whole block will go up in flames.

Don't lie to me, Lynn.

Don't lie to me, okay?

I'm not lying to you. You can trust me.

It's automatic security. Just keep talking to me when it goes off.

- Please don't. - You have to trust me.

Don't do this, sir.

It happens every night. We don't control the alarm.

Sorry, can you tell us what happens to the lights after nine?

It's just the lights and the music.

It's an automatic system. We have no control over the alarm.

I'm married, sir.

Please don't do this.

Don't do this, sir.

Please. Please don't do this.

Please.

The alarm system will activate, don't move in, hold your positions.

Everyone stay on alert, something might happen.

OC. We're keeping a safe distance.

Stay with me, okay?

Everything is okay. Stay calm. Nothing is gonna happen.

The lights are on.

And no alarm. You lied.

I didn't, I was telling you the truth.

I don't...

Shit.

What the hell, Kees, you have me lying? I'm trying to gain his trust.

Please hold the line. Kees!

Apple took care of it. The music and lights are staying on.

They're transferring the feed from their cameras to us.

Okay, great. And the floor plans?

There's a separate department that holds all the floor plans. Protocol.

It could be minutes, couple of hours, they'll get back to us.

- They're doing their best. - We've got the feed from the store.

Can you call him back?

I don't think he trusts you. After that call.

I can gain his trust back.

- Yeah? - Hey.

You holding up all right?

Why wouldn't I be?

Well, you hung up on me.

You lied. I don't like that.

That's fair. I'd feel the same way. I'm going off the information I get here.

They said that after nine, you'd lose lights and music.

- That you'd set off the alarm. - Hm.

I thought it'd be better if I let you know.

In case you got scared.

Okay.

Is my money ready yet?

I can confirm that we are working really hard to get it done.

I want it in Bitcoin, okay? You do know what a Bitcoin is, right?

Yeah, of course I know.

Hey, I, uh, I'm just realizing you… you never told me what your name is.

I mean, it just feels so impersonal.

Double A. From now on call me Double A.

Okay, thank you. Double E, cool name.

No, wait. Not… No, no, no, no, no, no. Not E. A.

Double A, are you deaf?

A as in angels. Double A.

Did you forget English?

No, I can still speak English.

Despite being born right here in Amsterdam.

How about you, are you from here?

Yeah, the way you speak. Sounds like you're from here.

Listen, it's not about me.

This is about you and what you can do for me, understood?

We'll talk about resolving this.

I really hope we can work together and come to an agreement, Double A.

Oh yeah?

Who says I want to resolve this?

Well, I assume that you want to. You want something, right?

What I want is simple.

200 million in Bitcoin and a way out of here.

Then this can be over.

And what are you thinking, Double A, for a way out of there?

What's the plan?

A fast luxury car, and free passage to the A10.

To the A10?

Then what?

You make a promise that after we leave nobody will follow us.

- We'll make a clean getaway. - We?

Me and my friend here.

Your friend?

- You want him to go with you? - Want?

He's coming.

Once I'm safe and you're not following me, I'll let him go.

Listen.

You've been in there a while now.

You must be getting hungry or thirsty, or maybe he is?

I gave him a drink. It was for his medicine.

Oh, that's very nice to hear.

Thanks for looking after him. What kind of medicine was it?

Your medicine.

- What is the name of your medicine? - Lisonopril. For my heart.

Okay.

Aren't you concerned for him?

Since he's so sick?

You should be concerned for him instead.

Deliver on what I want, and we'll all get out of here.

My friend here, he doesn't look that sick.

The pain is in his heart. You can't see it on the outside.

Yeah, all the more reason to get my money.

Otherwise, it'll take even longer and if something happens to him then,

that's your fault then, friend.

My fault? That's a stretch there, friend.

I'm not the one who stormed in with weapons and took a hostage.

That was you.

Yeah, okay. Good point, I'll give you that.

Kees?

EMPLOYEES AND CUSTOMERS ARE TRAPPED UPSTAIRS

Oh, God.

IN THE CANTEEN. STAY TUNED FOR UPDATES!

What's their location?

I assume it's from someone upstairs in the Apple Store.

It's already posted on websites and socials.

Shit.

Abe, report.

I'm listening.

There's an idiot who just posted on social media

that people are trapped upstairs.

Shit.

Getting people out is our top priority.

If he finds out those people are upstairs…

Then we'll have 40 more hostages' lives put at risk.

Get them out of there.

It's risky, but let's go in now.

Get those posts taken down as soon as possible.

Understood.

Get me the network providers.

What the hell's taking so long?

- Mingus? - Yeah.

Listen. We're doing our best to get the store's floor plans,

but we don't have them yet.

We have to go in now to get the people upstairs to safety.

Is there a quick way to get upstairs?

The rear exit, because it's also connected to next door.

You can get to the other building.

You can cross over to the back.

I can create a map of where it is.

Incredible. Please do.

- Send it ASAP if you can. - Right.

What are you doing?

I got it.

Hey, guys, gather around.

We're about to enter via the south side of the Hirsch building.

We know there's an armed tango downstairs. We don't know if he's acting alone.

There are 40 sierras upstairs.

We gotta get them out. Quietly. This is the situation, got it?

Stay focused in there, okay?

Let's go.

Lynn, keep him on the line, okay?

Everyone, DSI's going in.

Ma'am, this is serious, I need you to...

Kees.

Intake four.

The girl who posted that message refuses to remove it, I've tried.

Who is she?

Some influencer who insists I call her the "opinion maker" now.

Call her back.

Yeah, Kees van Zanten. General Commander of the Amsterdam Police.

Did you mention people in the Apple Store in a post?

You have no idea how many innocent lives are at risk because of you,

you stupid little shit.

My patience has run thin.

If that post isn't down in the next ten seconds,

I will personally send an arrest team to drag you out of your apartment

with a sack over your goddamn stupid head!

Is that clear to you?

Is it clear or not?!

Okay, do it then!

I'm curious.

What happened today that upset you? And caused you to do this?

Okay, tactical formation.

Don't you get it? It's not about what happened today.

It's been happening for a while.

The injustice you have constantly subjected me to, that's what it's about.

Okay.

You know all about it.

It's all of you and your infamous Bermuda triangle.

NVGs.

The public prosecutor, the police, the law.

- Get ready. - You've abused me.

You handcuffed me, you threw me on the floor in a cell.

You have wronged me.

One day it has to stop.

Finally, that day has arrived.

That's why I've demanded the money from you.

I want you to pay me off.

And I'll go away. Since I don't matter to anyone anyway.

No one here cares.

But I do matter, just watch me.

- Okay, friend? - I'm listening.

I'm working hard to get the money. I swear.

You have no choice, though.

Or are you trying to say you care about me?

You'll be going home after this, to your boyfriend, your child, whatever.

I want you to stay alive and you do matter.

There are people who care about you.

I'm sure of that, and they want to see you come out of this unharmed.

I care about you.

About getting you out of there safely.

Double A.

It's Ammar.

Okay.

Ammar.

Thank you.

Like I said, I'm here for you. Okay?

But also for the man in there.

That man who's with you.

He doesn't have anything to do with this, he went to the store

looking for something to buy.

He must be terrified too, don't you think?

What's your play?

I'm not playing games.

I just want to know how he's doing.

Ammar Ajar? A-J-A-R. First name Ammar.

Bus driver. You said you remembered him from the bus?

Date of birth? April 21st '95.

Ma'am, I'm connecting you to an officer, don't hang up.

Take over. Channel five. Harry, big screen, now.

Ammar Ajar. Born in Amsterdam, roots in Syria.

A few misdemeanors. He went back to Syria as a child.

He suffers from psychiatric problems.

That's him.

You're watching, right?

Yeah.

I am. We have access to the cameras, Ammar.

I can see you.

Then you'll see what happens if my bitcoin isn't delivered.

What I've seen so far is that you're looking after him.

That's really nice.

It's kind of you, Ammar.

You even gave him a cigarette.

It seemed to… to help him calm down.

Yeah, yeah.

He's only…

He's only human.

I agree with you.

Yeah, right.

Exactly, he's only human, like you and me.

You can open it.

Go. Police. Police, get back.

Hands on your head.

Hands on your head. Back up.

Bravo for Double Zero. Space is clear.

No tangos, only sierras. Standby for evac.

Move. Keep it moving. Okay, clear.

I'm done talking for now, Lynn.

She talks too much. She's giving me a headache.

- Mingus? - Yeah?

Those people are safe. We were able to get everyone out of the upper floor.

You made that happen, Mingus, so thank you.

- We're working hard to get you out, okay? - Okay.

Mark, how long is this gonna take?

We're doing our very best, Mingus. Trust me.

They're still working on it.

Great work, team. Thank you.

Get the boys together. There's coffee and we've ordered a hundred pizzas.

- How are the negotiations going? - He's totally unpredictable.

It's gonna take a while.

Don't worry, I'll buy the Keukenhof.

Now, take a break. Pizza's coming.

Is that yours?

That's my wife.

Wanna talk to her?

You're not Bruce Lee.

It's so hot.

You know, my wife wants me to buy an apartment.

Which we can never afford, so…

I'm here to work.

A couple of months.

I earn some money.

It's not enough, but…

but I love her.

And if she wants that apartment…

I will do my best, you know, for…

for her, for us.

She's so worried right now.

Don't you have someone who's worried about you?

I'm not worth worrying about.

It's my own fault.

I could also get a gun.

Go in a store and take someone hostage.

But it will always be the wrong hostage. Always.

Someone who doesn't deserve to be so scared, or killed.

I didn't deserve to be treated the way I was.

I understand that. I know the feeling.

They treat you like shit.

The government.

You pay everything they want you to pay.

But still they come after you with all these extra taxes.

And you end up having nothing.

I know that.

Here…

Here, I'm nothing.

But somewhere, with that money, I am…

I will be like a king.

I will help people who are in the same situation as me.

I will be like, like a Robin Hood king.

You know Robin Hood, right?

I'll see if that money makes me happy.

I'm honestly afraid that you'll never make it.

They might shoot you.

This is probably the worst place you could have picked.

I'm not afraid.

I have you.

You have me, yeah.

But let's say they won't give you the money.

You'll kill me, and then what?

Then they win.

And they will lose.

Do you want coffee?

Sure.

Mingus?

He's slowly coming towards you. Make sure everyone remains silent.

Shh! Mom, stay still.

He's coming. Hit him with this if he comes in. Okay?

Where does it hurt?

My heart.

Mommy. Mom.

- Mark. - Yeah.

Soof isn't doing well.

What's wrong?

She's fading fast.

Her hand's over her breast.

My girl…

Kees, Abe, a woman in the closet may be having a heart attack.

This could be a serious problem.

Lynn?

- Call him and keep him talking. - Yeah.

Officer. We need to get a doctor over here. Right now.

- Yes. Understood. - Okay.

They need you there.

Hi, Lynn. We're on a coffee break.

Ah, that's good to hear.

How you holding up?

- Mark? - I'm listening.

I've spoken with Kees.

If it's a serious heart attack,

we're going in immediately.

But only if it's life-threatening, because my men would be at serious risk.

Understood, got it.

- Hi. - Hey.

- Help give us a diagnosis here. - Okay.

Mingus, I have a doctor here with me.

Is she unconscious or awake?

She's still awake.

Is it radiating pain?

- Is it radiating pain? - Nah-ah.

Shh.

No, it isn't.

He's becoming a problem, you know?

He really wants to get back to his wife. He's scared.

He's worrying more and more.

Yeah, I can imagine.

Yeah, well you should be worried too.

Sooner or later you'll have to call his wife

to tell her her husband's not coming home.

Let's not go there just yet.

We're still talking this through.

Is she sweating? Are her lips blue?

She's sweating, yeah, but her lips aren't blue.

Can you feel her heartbeat?

The Apple Watch is equipped with a heart monitor. I can measure it.

Go ahead.

What exactly are we talking through, Lynn?

Oh, well. All the bitcoin you want?

It's not just any amount.

What were you hoping to do?

- Do you want a cut or something? - No.

Thanks. I'm just curious.

There's no way out of my problems.

I won't turn back.

- I can't keep suffering. - We have support.

Have you thought of talking to a professional about it?

There are specialists that can really help.

The time for talking is over. Yeah.

I've had enough shit social workers pretend to care about me, all right?

Just nodding along and smiling.

They just push you further and further into a corner.

I leave more depressed than when I got there.

Okay.

Thanks.

READING…

Hey, Ammar. I had an idea.

Let's say that you walk outside, nice and slow, and calm.

Imagine that happened.

The worst was over, you're relieved.

No fear of what could happen.

You want me to give up and surrender?

You want me to come outside?

- That's never going to happen. - Tell me why.

Because I always finish what I've started.

I'm past the point of no return.

Is the heart rate regular?

READING… HEART RATE 117 BPM

Yeah, a normal heart rate.

Okay, Mingus. Thank you.

She's suffering from anxiety, a panic attack.

Nothing to worry about.

It's not your heart, okay?

- Sorry. - Don't be.

Don't worry, it's okay.

Abe, the doctor just talked to them over the phone,

and it's not a heart attack.

It's not a heart attack.

Okay, stand down, men.

Fuck you, you lying bitch!

What was that?

Fuck.

My bad, Double Zero.

I need all lasers off.

Did you want me to get shot?

- Stand up. Now I know what you're up to. - Ammar?

Do you think I'm stupid or something? I saw a green dot on my body.

Hey. What's going on, what's wrong?

Lynn, I swear.

I'll empty this whole clip into him.

Listen carefully now, Ammar.

You're in the store, and you're the one who set all of this up.

Weapons, explosives, a hostage.

You had to know the response.

Did you think there'd be a neighborhood cop standing on the corner

stopping traffic?

Come on, man!

There are all kinds of things outside. Yes, they have lasers.

But nothing is going to happen as long as we're still talking.

I promise. Okay?

Fuck you, Lynn. Fuck you.

Go get me a man to negotiate with. This is business.

The next call I get better be from a man.

Back together again.

HONEY WE'RE THINKING OF YOU.

- Does she know what you're doing? - Of course she does.

It's all over the news. She's not stupid.

If only our friend in there could have waited two nights…

- I wouldn't have to be here. - Nah, something else would've come up.

It's not letting up any time soon.

It seems like the world's getting crazier.

They don't tell you that at the interview.

The fighting never ends.

It's not just the bad guys, but your family too.

Yeah, unfortunately for me, I lost that battle a long time ago.

So dramatic.

How'd that pan out?

The first month was great.

Going out every night. Parties, girls.

Yeah?

It doesn't take long

to realize what you're missing out on.

Someone who's always there.

Someone to share your days with.

Ah. Enough of that.

Look where we are.

It doesn't get any better than this.

My advice though…

don't take it for granted.

Nice. Pizza. Just what we needed.

Thanks, man.

- Here. - Thanks.

- Well, I think we have to. - Yeah, I agree.

- Sounds good. - All right.

- Lynn… - I've got him, Wilco.

I've got him.

And he, he knows it too.

And that's precisely why he won't talk to you anymore.

Give me an hour.

- And he will walk out of that store. - Sorry, it's way too risky.

He's not going to shoot if I'm on the phone.

- He calls me "friend." - Lynn, he wants a man.

What do you think?

I think you definitely have a chance with him.

You did well with the hostage.

You really dug deep.

But he's crazy and not crazy.

This guy's completely unpredictable.

- And therefore, he's dangerous. - Yeah.

That's very clear. He has a history of illness.

He belongs in the mental health system, and right now he's our problem.

He needs help, now. And that's part of our job as negotiators.

Give me an hour.

Then half an hour.

Lynn, we can't risk that he'll spiral.

You know the deal.

You can read between the lines.

What's he really planning?

That he won't survive.

Yeah?

Ammar, my name's Wilco. I'm from the police.

I work with Lynn, who you were speaking to.

You requested a male negotiator.

I'm speaking to a man? Are you sure?

Yes. I'm a man.

A man delivers, right?

- So? When can I get what I asked for? - We're doing our best.

But you know that kind of money isn't so readily available.

We need to see where we can get 200 million.

Our financial experts are handling it.

That's not a real answer, so you're not a real man.

Yeah.

If you can't do it, all you have to do is tell me.

Then you'll face the consequences.

As a man.

You see this, right?

Are you taking me seriously?

Find out what his motivation is. Show you think he's serious.

I'm taking you serious, as a man. What do you want from all this, Ammar?

Listen, if today's the day I die, then I'll die fighting.

Is that what he's after?

Is that what you want? To die today?

Because, um…

I'll stop trying to get this money together then.

It would save a lot of time.

You're right, it'll save a lot of time,

because instead of getting it done, you're stalling. Let them shoot me then.

I won't feel any pain anyway.

You see this?

If I set it off, then all your little snipers outside will blow up.

You don't care about me, Lynn doesn't care about me,

nobody cares about me.

Fuck it.

Start the countdown.

Ten, nine, eight…

Take him to the here and now. Okay, get him back.

Ask what kind of car he wants.

…five…

Ammar, we're working hard for you, like I said.

As far as your getaway car. What type of car do you want?

…one.

I want a limousine.

L-limousine? You want a… limousine as a getaway car?

You heard me. I want a black Hummer Limo.

You guys started this game.

I'm playing along now, get what I ask for, asshole.

Why not fuchsia?

No.

That's a color I considered.

But black is better.

Okay, Ammar. Okay. Okay. Okay.

A limousine? He's being serious.

Stay on the line.

A limousine?

If we go, we go in style.

Ask for some water, please.

Ask for some water.

I have Red Bull.

No, that's not good for my heart, man.

They have to do what you want.

You're in charge.

Ask for some water.

Instead of water, he wants a shitty black limousine.

You idiotic fuck!

You idiot, that's enough!

Ask for some fucking water.

Or just shoot me.

I need water for him now. A few bottles of water.

Okay, Ammar. Okay.

Thank you.

I just know they have to listen to you.

Watch your mouth, or you'll get a fucking bullet through your head, okay?

Has it been delivered?

- Yeah? - Ammar?

The water's ready for you.

As requested.

Several bottles.

The robot is backing up now.

We will stay away.

Ammar, are you still there?

We're coming to get the water.

Don't try anything, or the place goes up.

I know nothing's gonna happen.

Remember, if you keep talking to me, you'll be fine. Promise.

Turn around.

Get up.

Turn around.

Stand up.

Go. Go.

Stop.

OC, we've got eyes on the front door.

We're going to back off a little more. The snipers have him in their sight.

Yes, we see two men at the door. Stand by.

Mingus?

The moment I say "get down," immediately drop

and get your face down on the floor, okay?

What… What's going on?

Mingus, just know you'll be fine, okay. Trust me and do what I say.

If I shout "get down," you all need to lie down immediately.

Once it's safe, we will come and get you.

Officers from the DSI will give you a code word.

Once you hear that, and only then, you can open the door. Do you understand?

What's the code word?

IHostage.

Nothing crazy, okay, Wilco?

We won't do anything.

Take the water, Ammar.

No one's going to hurt you.

We'll stay back. You can just grab it.

Go get it.

Pick it up.

I can't, man.

I can't.

Fucking hell.

Get down. Get down now!

Disarm the bomb, now!

What the fuck was that?

Stay back! Keep the line of fire, stay back!

Get out of there.

Stay back!

Hold the line of fire!

Stay back, men, stay back!

It's not great. I wonder if he's still alive.

- That wasn't good. - OC, he's lying in the square.

Ammar, can you hear me? Say something.

I'm still here. Can you hear me?

Alpha, it's Double Zero. Situation at the Apple Store safe for now.

Guys, no one goes near that tango

until the explosives have been investigated.

Bomb squad, approach the body.

Hey, you guys, get the fuck away from him.

Guys…

Attention all units in the area.

The hostage just ran out of the building, followed by the hostage taker.

He's been hit by a DSI vehicle.

Everyone, please remain in position until further notice. Over.

This is going to make a shitload of noise after what happened.

But great work, brother.

Are you okay?

Yeah.

Yeah, I think so.

Great reflexes.

I'm glad he didn't explode.

I think there are a lot of people who want to speak to you.

Can I just go home?

To Maya and the kids?

I'm afraid not until tomorrow morning.

Sir?

Are you hurt?

It's okay, it's over.

Sorry.

Sir, it's okay. You're safe now.

- Am I? - Yeah. I promise.

I'm gonna take you to the police station, okay?

Let's go.

Medic.

Police. Police.

Show yourselves.

Back here, guys.

Here. Your phone.

Thank you.

iHostage.

Open the door.

Open up, this is the police.

Stand down.

Come on out.

Exit slowly please.

- Go ahead. It's safe. - This way.

Go ahead. Come on. That way. It's okay.

Is everyone okay?

Is anyone hurt?

This way. Come with me.

Don't worry, it's over.

This way.

Heading outside now.

Mingus.

You pulled everyone through, man. Great job.

You helped get those people out. We really appreciate it.

Tomorrow morning at nine, debriefing. Main office.

Go get some sleep first, hm?

Easier said than done.

Hey, don't forget.

While you kept him talking,

it bought everyone time

to get those people out of that building safely.

Thanks.

I'll see you tomorrow morning.

Yeah.

Watch your step. I'll get you home soon, okay?

What the fuck?

♪ And I'm feeling good ♪

♪ I'm feeling good ♪

♪ Fish in the sea… ♪

THE HOSTAGE TAKER WAS TRANSFERRED TO HOSPITAL SEVERELY WOUNDED

AND DIED THE NEXT DAY.

ON MARCH 31ST 2022, THE HOSTAGE AND THE FOUR PEOPLE IN THE CLOSET

RECEIVED THE HERO'S PIN FOR BRAVERY FROM THE CITY OF AMSTERDAM.

AFTER FOUR MONTHS OF INVESTIGATION, THE PUBLIC PROSECUTOR CONCLUDED

THAT THE DSI OPERATOR HAD ACTED LAWFULLY WHEN CAUSING THE COLLISION,

AND WOULD NOT BE PROSECUTED.

THE HOSTAGE TAKER'S MOTIVE HAS NEVER BECOME CLEAR.

♪ Dragonfly out in the sun You know what I mean, don't you know ♪

♪ Butterflies all havin' fun You know what I mean ♪

♪ Sleep in peace when day is done That's what I mean ♪

♪ And this old world is a new world And a bold world ♪

♪ For me ♪

♪ For me ♪

♪ Stars when you shine You know how I feel ♪

♪ Scent of the pine You know how I feel ♪

♪ Oh, freedom is mine And I know how I feel ♪

♪ It's a new dawn It's a new day ♪

♪ It's a new life ♪

♪ It's a new dawn It's a new day ♪

♪ It's a new life ♪

♪ It's a new dawn It's a new day ♪

♪ It's a new life It's a new life for me ♪

♪ And I'm feeling good ♪

♪ I'm feeling good ♪

♪ I feel so good ♪

♪ I feel so good ♪