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These are the user uploaded subtitles that are being translated: 1 00:00:02,103 --> 00:00:07,239 Narrator: A german car company is making its mark in america. 2 00:00:07,241 --> 00:00:10,676 Mysteries of the italian master coffee makers are revealed. 3 00:00:10,678 --> 00:00:13,345 ♪♪ 4 00:00:13,347 --> 00:00:16,415 A multipurpose construction workhorse 5 00:00:16,417 --> 00:00:19,818 Has truly made a name for itself. 6 00:00:19,820 --> 00:00:23,322 And razor-sharp technology is being used 7 00:00:23,324 --> 00:00:27,526 To produce the world's most futuristic guitar. 8 00:00:27,528 --> 00:00:31,663 These groundbreaking innovations are all taking place 9 00:00:31,665 --> 00:00:35,334 Inside some of the most incredible factories 10 00:00:35,336 --> 00:00:37,336 On the planet. 11 00:00:37,338 --> 00:00:44,843 ♪♪ 12 00:00:50,851 --> 00:00:53,786 Narrator: Situated along the tennessee river 13 00:00:53,788 --> 00:00:56,088 Between nashville and atlanta, 14 00:00:56,090 --> 00:01:00,726 This city is home to 180,000 people, 15 00:01:00,728 --> 00:01:05,431 And now one of the most modern factories in the world... 16 00:01:05,433 --> 00:01:07,599 Volkswagen. 17 00:01:07,601 --> 00:01:11,537 The german-based car giant began production here in 2011. 18 00:01:11,539 --> 00:01:14,840 ♪♪ 19 00:01:14,842 --> 00:01:18,477 Chattanooga is volkswagen's only plant in the united states, 20 00:01:18,479 --> 00:01:22,147 And it's their newest plant in the group. 21 00:01:22,149 --> 00:01:25,250 Narrator: Built at a cost of roughly a billion dollars, 22 00:01:25,252 --> 00:01:28,987 The factory campus covers 60 million square feet. 23 00:01:28,989 --> 00:01:33,892 The buildings alone make up almost 25,000 square feet, 24 00:01:33,894 --> 00:01:37,930 Enough space for over 2 million people. 25 00:01:37,932 --> 00:01:42,034 But there are actually fewer than 4,000 people working here. 26 00:01:42,036 --> 00:01:45,237 That's because they're joined by close to a thousand machines 27 00:01:45,239 --> 00:01:49,508 Like these, at the cutting edge of robot technology. 28 00:01:49,510 --> 00:01:51,076 [ whirring ] 29 00:01:51,078 --> 00:01:53,412 ♪♪ 30 00:01:53,414 --> 00:01:56,882 They've been programmed to lift heavy components, 31 00:01:56,884 --> 00:02:01,286 To operate a welding lance with remarkable precision, 32 00:02:01,288 --> 00:02:07,292 And to spray more evenly than any human operator could. 33 00:02:07,294 --> 00:02:12,564 These intelligent robots turn out 750 automobiles every day. 34 00:02:12,566 --> 00:02:13,932 ♪♪ 35 00:02:13,934 --> 00:02:16,835 That's four cars every five minutes. 36 00:02:16,837 --> 00:02:18,770 ♪♪ 37 00:02:18,772 --> 00:02:21,406 This super factory is the latest and greatest 38 00:02:21,408 --> 00:02:24,643 In cutting-edge vehicle production. 39 00:02:24,645 --> 00:02:26,378 But that's not all. 40 00:02:26,380 --> 00:02:28,147 It's officially classified 41 00:02:28,149 --> 00:02:33,252 As the u.S.A.'s greenest automobile factory. 42 00:02:33,254 --> 00:02:36,488 Since volkswagen was founded in 1937, 43 00:02:36,490 --> 00:02:37,689 They've been responsible 44 00:02:37,691 --> 00:02:39,324 For some of the most recognizable 45 00:02:39,326 --> 00:02:41,660 Automobiles in the world. 46 00:02:41,662 --> 00:02:43,862 Today, here at chattanooga, 47 00:02:43,864 --> 00:02:45,964 They're producing one brand new model 48 00:02:45,966 --> 00:02:50,135 And an update on an old favorite, the passat sedan, 49 00:02:50,137 --> 00:02:55,374 A name familiar for four decades now in its eighth generation. 50 00:02:55,376 --> 00:03:01,313 And a newcomer, the atlas s.U.V., launched in 2017. 51 00:03:01,315 --> 00:03:05,050 The process of turning raw steel into a finished automobile 52 00:03:05,052 --> 00:03:07,152 Is similar for both models. 53 00:03:07,154 --> 00:03:09,721 It all begins in the body shop. 54 00:03:09,723 --> 00:03:14,126 Body shop is the first step in the production process. 55 00:03:14,128 --> 00:03:17,629 We receive pre-stamped parts from our suppliers, 56 00:03:17,631 --> 00:03:19,431 And then these parts are distributed throughout 57 00:03:19,433 --> 00:03:22,234 The body shop by our logistics team. 58 00:03:22,236 --> 00:03:23,702 The body of the car, 59 00:03:23,704 --> 00:03:28,407 The raw metal pieces, are pieced together like a puzzle. 60 00:03:28,409 --> 00:03:32,578 So 80 percent of the work in the body shop is automated. 61 00:03:32,580 --> 00:03:36,815 ♪♪ 62 00:03:36,817 --> 00:03:41,086 What robots do best are tasks that are absolutely repetitive 63 00:03:41,088 --> 00:03:43,956 With little or no variation, and that stands to reason 64 00:03:43,958 --> 00:03:45,958 Because they're responding to the program 65 00:03:45,960 --> 00:03:47,993 That the human operator has inputted it into the. 66 00:03:47,995 --> 00:03:50,762 ♪♪ 67 00:03:50,764 --> 00:03:53,632 Narrator: In the body shop, robots weld together 68 00:03:53,634 --> 00:03:55,500 The vehicles' steel shell. 69 00:03:55,502 --> 00:03:59,805 ♪♪ 70 00:03:59,807 --> 00:04:03,575 They use what are called diode disk lasers, 71 00:04:03,577 --> 00:04:06,078 Seven times more energy efficient 72 00:04:06,080 --> 00:04:08,981 Than conventional laser welding machines, 73 00:04:08,983 --> 00:04:13,719 Saving 220,000 kilowatt hours of electricity a year. 74 00:04:16,457 --> 00:04:19,324 But the laser robots emit so much light 75 00:04:19,326 --> 00:04:23,128 That they have to operate in a sealed environment. 76 00:04:23,130 --> 00:04:26,732 Their progress is monitored via a video feed. 77 00:04:26,734 --> 00:04:28,800 Once all of these processes are done 78 00:04:28,802 --> 00:04:31,870 And the raw metal is pieced together, 79 00:04:31,872 --> 00:04:34,439 It's lifted up into an overhead conveyor 80 00:04:34,441 --> 00:04:37,242 And shifted into the paint shop. 81 00:04:37,244 --> 00:04:41,747 Narrator: The painting stage is a five-step process. 82 00:04:41,749 --> 00:04:43,048 For the base coat, 83 00:04:43,050 --> 00:04:46,151 The car body is totally immersed in a paint bath. 84 00:04:46,153 --> 00:04:52,324 ♪♪ 85 00:04:52,326 --> 00:04:55,193 After successive layers have been built up, 86 00:04:55,195 --> 00:04:59,264 Robots carefully apply the final topcoat. 87 00:04:59,266 --> 00:05:04,169 And then the entire shell is baked in a giant oven. 88 00:05:04,171 --> 00:05:06,138 It takes a lot of power, 89 00:05:06,140 --> 00:05:09,841 But volkswagen has adopted a green solution. 90 00:05:11,645 --> 00:05:14,946 This super factory harvests its own electricity 91 00:05:14,948 --> 00:05:16,381 From the sun. 92 00:05:16,383 --> 00:05:20,552 Banks of solar panels, 33,600 in all, 93 00:05:20,554 --> 00:05:25,424 Annually generate 13.1 million kilowatt hours of energy. 94 00:05:25,426 --> 00:05:27,125 That's enough to power 95 00:05:27,127 --> 00:05:30,529 Nearly 1,200 u.S. Homes for a whole year. 96 00:05:30,531 --> 00:05:35,267 And it's 12.5 percent of this factory's yearly power usage. 97 00:05:35,269 --> 00:05:38,637 ♪♪ 98 00:05:38,639 --> 00:05:42,708 The land this factory is built on has a remarkable history. 99 00:05:45,746 --> 00:05:49,281 This site was formerly an explosive factory 100 00:05:49,283 --> 00:05:52,551 Operating from world war ii to the vietnam war. 101 00:05:55,723 --> 00:05:58,090 Well, when volkswagen first moved to chattanooga, 102 00:05:58,092 --> 00:06:00,492 We looked for areas that were brownfields, 103 00:06:00,494 --> 00:06:03,762 Which means that they were previously industrial sites. 104 00:06:03,764 --> 00:06:06,398 Narrator: The evidence of its former role is still here 105 00:06:06,400 --> 00:06:09,634 In the surrounding woods containing abandoned bunkers 106 00:06:09,636 --> 00:06:14,473 That used to store bombs, bullets, shells, and grenades. 107 00:06:17,411 --> 00:06:20,812 Today, this site is very different. 108 00:06:20,814 --> 00:06:23,215 Volkswagen's green initiatives here 109 00:06:23,217 --> 00:06:25,217 Have earned it the top platinum award 110 00:06:25,219 --> 00:06:29,221 From an international body called leadership in energy 111 00:06:29,223 --> 00:06:33,959 And environmental design, or leed for short. 112 00:06:33,961 --> 00:06:36,595 When we decided to build energy efficient, 113 00:06:36,597 --> 00:06:38,864 We said, "let's go to the top of leed." 114 00:06:38,866 --> 00:06:42,868 We were the first automotive facility that's leed platinum. 115 00:06:42,870 --> 00:06:44,970 Narrator: Some of these new green practices 116 00:06:44,972 --> 00:06:47,539 Are put to use down on the shop floor, 117 00:06:47,541 --> 00:06:51,376 Where the workers are moving forward with making cars. 118 00:06:51,378 --> 00:06:53,612 All the elements which need to be fitted 119 00:06:53,614 --> 00:06:55,781 Inside the painted vehicle shell 120 00:06:55,783 --> 00:07:00,152 Are pieced together on five separate subassembly lines. 121 00:07:00,154 --> 00:07:05,023 Specialist teams are responsible for the engine and the chassis. 122 00:07:05,025 --> 00:07:07,526 The point at which they're united with the body 123 00:07:07,528 --> 00:07:09,561 Is known as the marriage. 124 00:07:12,099 --> 00:07:14,199 Other teams look after the installation 125 00:07:14,201 --> 00:07:17,002 Of the instrument panel... ♪♪ 126 00:07:17,004 --> 00:07:21,373 The wheels... ♪♪ 127 00:07:21,375 --> 00:07:25,811 ...And then the trim, which defines the brand. 128 00:07:25,813 --> 00:07:28,747 What's remarkable about the assembly line 129 00:07:28,749 --> 00:07:33,585 Is how few robots they have here compared to the body shop. 130 00:07:33,587 --> 00:07:36,354 My assembly shop is very human oriented. 131 00:07:36,356 --> 00:07:39,758 We have less than a handful of robots, so almost no robots 132 00:07:39,760 --> 00:07:41,626 In this assembly shop. 133 00:07:41,628 --> 00:07:43,061 Out of the whole shop, 134 00:07:43,063 --> 00:07:44,996 We have less than a handful of robots 135 00:07:44,998 --> 00:07:47,599 Really only applying some of the adhesives. 136 00:07:47,601 --> 00:07:49,401 So we really depend on our team members 137 00:07:49,403 --> 00:07:52,003 For the quality of the product. 138 00:07:52,005 --> 00:07:53,538 Stirling: In assembly lines, 139 00:07:53,540 --> 00:07:56,975 Some of the jobs are just far too nuanced and varied 140 00:07:56,977 --> 00:07:59,644 For a robot to be truly effective. 141 00:07:59,646 --> 00:08:01,613 Tasks that require decision making, 142 00:08:01,615 --> 00:08:04,049 Creativity, and on-the-job learning 143 00:08:04,051 --> 00:08:06,117 Are really still best done by humans. 144 00:08:06,119 --> 00:08:08,019 ♪♪ 145 00:08:08,021 --> 00:08:09,688 Narrator: And that's definitely the case 146 00:08:09,690 --> 00:08:11,122 On the final stage here 147 00:08:11,124 --> 00:08:14,826 In the chattanooga super auto plant, 148 00:08:14,828 --> 00:08:18,597 Where each finished vehicle's suspension is put to the test 149 00:08:18,599 --> 00:08:23,468 On what must be one of america's most uncomfortable roads. 150 00:08:23,470 --> 00:08:31,470 ♪♪ 151 00:08:33,013 --> 00:08:36,081 The test driver goes through a rigorous checklist 152 00:08:36,083 --> 00:08:40,919 To make sure everything inside the vehicle is up to scratch. 153 00:08:40,921 --> 00:08:45,290 Every one of the 750 vehicles produced here each day 154 00:08:45,292 --> 00:08:49,561 Undergoes this top-to-bottom check before being shipped out. 155 00:08:49,563 --> 00:08:52,864 ♪♪ 156 00:08:54,902 --> 00:08:57,536 Chattanooga's famous for its railroads, 157 00:08:57,538 --> 00:09:02,274 And that's how these automobiles make their first ever journey. 158 00:09:02,276 --> 00:09:03,642 [ chattering ] 159 00:09:03,644 --> 00:09:06,111 In an efficient and environmentally friendly 160 00:09:06,113 --> 00:09:10,282 Move by volkswagen, 80 percent of the factory output 161 00:09:10,284 --> 00:09:13,451 Is dispatched by train instead of truck. 162 00:09:15,088 --> 00:09:18,290 But the biggest advancement in sustainable technology 163 00:09:18,292 --> 00:09:20,926 Is just around the corner. 164 00:09:20,928 --> 00:09:22,661 Volkswagen, more so, arguably, 165 00:09:22,663 --> 00:09:24,029 Than a lot of the other big names, 166 00:09:24,031 --> 00:09:26,498 Has staked its future on electric cars. 167 00:09:26,500 --> 00:09:28,199 They say the cost of batteries, 168 00:09:28,201 --> 00:09:30,335 Previously the big limiting factor, 169 00:09:30,337 --> 00:09:33,204 Has come down 80 percent in the last 10 years. 170 00:09:33,206 --> 00:09:34,806 They say that over the next decade 171 00:09:34,808 --> 00:09:38,276 They'll be releasing 70 electric models. 172 00:09:38,278 --> 00:09:40,779 Narrator: Vw has named chattanooga as the site 173 00:09:40,781 --> 00:09:44,716 To make its first electric vehicles in the u.S. 174 00:09:44,718 --> 00:09:49,254 Models like these, including a new take on the legendary bus 175 00:09:49,256 --> 00:09:54,626 Or camper van, ready to hit the road in 2022. 176 00:09:54,628 --> 00:09:56,661 It's a massive vote of confidence 177 00:09:56,663 --> 00:09:58,563 In this super auto plant 178 00:09:58,565 --> 00:10:01,866 Now on the verge of becoming even greener, 179 00:10:01,868 --> 00:10:04,302 Bigger, and smarter, 180 00:10:04,304 --> 00:10:08,473 Making this one of the world's major centers 181 00:10:08,475 --> 00:10:11,810 For producing the vehicles of the future. 182 00:10:13,513 --> 00:10:15,213 ♪♪ 183 00:10:15,215 --> 00:10:17,482 Coming up, mysteries of the italian 184 00:10:17,484 --> 00:10:19,784 Master coffee makers are revealed. 185 00:10:27,928 --> 00:10:30,762 And later, a construction vehicle 186 00:10:30,764 --> 00:10:34,633 Built tough enough to handle whatever crosses its path. 187 00:10:34,635 --> 00:10:36,935 This machine has been called the swiss army knife 188 00:10:36,937 --> 00:10:38,536 Of the building site. 189 00:10:38,538 --> 00:10:41,673 ♪♪ 190 00:10:43,410 --> 00:10:45,844 ♪♪ 191 00:10:48,982 --> 00:10:52,684 [ beeping ] 192 00:10:52,686 --> 00:10:59,691 ♪♪ 193 00:10:59,693 --> 00:11:02,927 Narrator: Italians love coffee, 194 00:11:02,929 --> 00:11:05,897 But nowhere more so than trieste, 195 00:11:05,899 --> 00:11:09,134 Where they consume over 22 pounds a year, 196 00:11:09,136 --> 00:11:12,137 Twice the national average. 197 00:11:12,139 --> 00:11:14,739 And here in Italy's coffee capital, 198 00:11:14,741 --> 00:11:19,411 There's one brand that stands out above the rest. 199 00:11:19,413 --> 00:11:24,716 Illy has grown from one small cafe opened in 1933 200 00:11:24,718 --> 00:11:28,186 To this extensive high-tech super factory. 201 00:11:29,823 --> 00:11:32,190 From here, the company exports coffee 202 00:11:32,192 --> 00:11:34,659 To 140 countries, 203 00:11:34,661 --> 00:11:39,130 With seven million cups served every day across the world. 204 00:11:40,701 --> 00:11:42,701 ♪♪ 205 00:11:42,703 --> 00:11:44,636 Illy prides itself on tradition. 206 00:11:44,638 --> 00:11:46,571 Three generations of the family 207 00:11:46,573 --> 00:11:49,607 Have produced the same coffee blend for decades. 208 00:11:51,078 --> 00:11:52,677 But there's nothing old-fashioned 209 00:11:52,679 --> 00:11:54,312 About this business. 210 00:11:54,314 --> 00:11:57,716 Illy invented the forerunner of the modern espresso machine, 211 00:11:57,718 --> 00:12:00,318 The aletta, in the 1930s. 212 00:12:00,320 --> 00:12:03,988 Ever since, the company has been driven by innovation 213 00:12:03,990 --> 00:12:06,324 Through the whole coffee-making process. 214 00:12:06,326 --> 00:12:11,596 ♪♪ 215 00:12:11,598 --> 00:12:15,233 The story starts at the port. 216 00:12:15,235 --> 00:12:17,769 Every week, ships arrive in trieste 217 00:12:17,771 --> 00:12:20,038 From three different continents. 218 00:12:20,040 --> 00:12:27,212 ♪♪ 219 00:12:36,690 --> 00:12:38,556 Narrator: The beans are from 20 countries, 220 00:12:38,558 --> 00:12:42,794 Including brazil, ethiopia, and india. 221 00:12:42,796 --> 00:12:45,830 These well-traveled beans are first washed free 222 00:12:45,832 --> 00:12:48,199 Of dirt and dust, 223 00:12:48,201 --> 00:12:50,935 Then sucked up massive pipes 224 00:12:50,937 --> 00:12:54,706 And pneumatically whisked over to the sorting plant. 225 00:12:54,708 --> 00:12:57,942 Raw beans used to be checked by eye, 226 00:12:57,944 --> 00:13:01,379 But now they get a much more high-tech inspection, 227 00:13:01,381 --> 00:13:04,983 Thanks to another illy engineering innovation. 228 00:13:04,985 --> 00:13:07,051 The bichromatic processor 229 00:13:07,053 --> 00:13:10,789 Can check 11,000 beans a second. 230 00:13:10,791 --> 00:13:14,759 The machine analyzes the color of every single bean 231 00:13:14,761 --> 00:13:18,696 By running them past red, green, and infrared filters. 232 00:13:31,278 --> 00:13:34,379 It may seem like overkill to analyze every single bean 233 00:13:34,381 --> 00:13:36,581 In a 45-ton batch, 234 00:13:36,583 --> 00:13:39,217 But actually sorting out the bad from the good is important. 235 00:13:39,219 --> 00:13:41,753 It was a job that used to be done by eye, 236 00:13:41,755 --> 00:13:44,489 But it is crucial because it takes only one bean 237 00:13:44,491 --> 00:13:48,726 In a portion of 50 to spoil the flavor of your brew. 238 00:13:48,728 --> 00:13:50,328 ♪♪ 239 00:13:50,330 --> 00:13:56,668 But making a premium coffee is not just about sorting beans. 240 00:13:56,670 --> 00:13:59,671 Here in the illy blending and tasting lab, 241 00:13:59,673 --> 00:14:01,840 They keep it relatively simple. 242 00:14:01,842 --> 00:14:05,777 They make just one blend of coffee. 243 00:14:05,779 --> 00:14:08,780 And given seasonal variations in global production 244 00:14:08,782 --> 00:14:10,348 And availability, 245 00:14:10,350 --> 00:14:13,751 They're constantly striving to get the right mix of beans 246 00:14:13,753 --> 00:14:15,753 For their traditional blend. 247 00:14:17,824 --> 00:14:21,059 There are over 100 species of coffee, 248 00:14:21,061 --> 00:14:22,760 But really only two 249 00:14:22,762 --> 00:14:26,631 Are commercially grown... Arabica and robusta. 250 00:14:26,633 --> 00:14:28,333 There are significant differences 251 00:14:28,335 --> 00:14:31,803 Between these in terms of cost and flavor. 252 00:14:31,805 --> 00:14:35,139 Robusta has much more caffeine than arabica, 253 00:14:35,141 --> 00:14:37,008 Which you might think would be an advantage, 254 00:14:37,010 --> 00:14:40,778 But actually, caffeine has a really bitter taste. 255 00:14:40,780 --> 00:14:44,782 Well, arabica has more lipids, and these create a sweet, 256 00:14:44,784 --> 00:14:46,384 Mellow flavor. 257 00:14:46,386 --> 00:14:49,320 But robusta is much easier to farm. 258 00:14:49,322 --> 00:14:52,690 It's got higher yields, and therefore is much cheaper. 259 00:14:52,692 --> 00:14:56,027 In fact, half the cost of arabica. 260 00:14:56,029 --> 00:14:59,631 Narrator: Robusta is the main constituent in instant coffee, 261 00:14:59,633 --> 00:15:03,301 But it's rarely found in a quality blend. 262 00:15:03,303 --> 00:15:05,336 Illy's top-secret formula 263 00:15:05,338 --> 00:15:10,308 Is a combination of nine types of arabica beans. 264 00:15:10,310 --> 00:15:12,644 The batches of beans are mixed and blended 265 00:15:12,646 --> 00:15:16,180 In a highly restricted part of the plant. 266 00:15:16,182 --> 00:15:20,084 Then they arrive here, the roasting room. 267 00:15:29,062 --> 00:15:32,263 Narrator: Now the illy roasters employ their alchemy 268 00:15:32,265 --> 00:15:36,034 To turn the raw beans into coffee gold. 269 00:15:36,036 --> 00:15:39,837 To succeed, they must take 300 aromatic compounds 270 00:15:39,839 --> 00:15:41,572 Contained in the raw beans 271 00:15:41,574 --> 00:15:43,775 And more than triple that number. 272 00:15:43,777 --> 00:15:45,777 They do that by roasting. 273 00:15:59,459 --> 00:16:04,462 Narrator: The beans are roasted at 392 degrees fahrenheit. 274 00:16:04,464 --> 00:16:07,999 The raw coffee bean really has a very limited flavor profile. 275 00:16:08,001 --> 00:16:10,501 It's often described as green or musty. 276 00:16:10,503 --> 00:16:11,869 But in that raw bean, 277 00:16:11,871 --> 00:16:13,805 There's what you need to create flavor later. 278 00:16:13,807 --> 00:16:17,141 There's sugars, carbohydrates, nitrogen compounds. 279 00:16:17,143 --> 00:16:19,344 But it's not until the bean is roasted 280 00:16:19,346 --> 00:16:22,347 That the potential of the flavor of the coffee is unlocked. 281 00:16:22,349 --> 00:16:24,949 You actually create very volatile compounds 282 00:16:24,951 --> 00:16:27,552 Which give aroma and the flavor profile 283 00:16:27,554 --> 00:16:28,987 That is coffee. 284 00:16:28,989 --> 00:16:30,989 Basically, coffee only tastes like coffee 285 00:16:30,991 --> 00:16:33,658 Once the bean is roasted. 286 00:16:33,660 --> 00:16:35,126 Narrator: But roasting coffee 287 00:16:35,128 --> 00:16:37,962 Is a highly time-sensitive process. 288 00:16:37,964 --> 00:16:42,734 And to uphold their reputation, illy has to get it just right. 289 00:16:48,008 --> 00:16:50,375 ♪♪ 290 00:16:51,945 --> 00:16:54,312 ♪♪ 291 00:16:55,448 --> 00:17:00,651 ♪♪ 292 00:17:00,653 --> 00:17:03,321 Narrator: Trieste is the coffee capital of Italy, 293 00:17:03,323 --> 00:17:07,759 And home to the family-owned gourmet coffee company illy, 294 00:17:07,761 --> 00:17:10,995 Who has been producing the same premium coffee blend 295 00:17:10,997 --> 00:17:12,730 For decades. 296 00:17:12,732 --> 00:17:14,966 At illy's super factory, 297 00:17:14,968 --> 00:17:19,337 Raw beans are being roasted into coffee gold. 298 00:17:19,339 --> 00:17:23,408 The control room team monitors the roast second by second. 299 00:17:32,385 --> 00:17:34,652 Narrator: After 15 minutes, 300 00:17:34,654 --> 00:17:37,522 The control room shuts down the process. 301 00:17:37,524 --> 00:17:40,391 While correct roasting creates new compounds, 302 00:17:40,393 --> 00:17:42,760 Over-roasting destroys them. 303 00:17:42,762 --> 00:17:46,364 So now it's crucial to stop the cooking. 304 00:17:46,366 --> 00:17:48,366 To keep the aromas intact, 305 00:17:48,368 --> 00:17:51,736 The beans are blasted with cold air. 306 00:17:51,738 --> 00:17:55,573 Now they need to get the coffee packed quickly, 307 00:17:55,575 --> 00:17:57,875 Because once exposed to air, 308 00:17:57,877 --> 00:18:02,313 The aromatic compounds will start to dissipate. 309 00:18:02,315 --> 00:18:06,117 The roasted coffee is divided into two batches, 310 00:18:06,119 --> 00:18:09,120 Some left as whole beans. 311 00:18:09,122 --> 00:18:11,456 The rest is ground. 312 00:18:11,458 --> 00:18:13,124 Coffee lasts longer 313 00:18:13,126 --> 00:18:15,426 If it's stored in an airtight container, 314 00:18:15,428 --> 00:18:19,097 Which keeps out oxygen and moisture. 315 00:18:19,099 --> 00:18:22,834 Unlike most coffee producers who use vacuum-packed bags, 316 00:18:22,836 --> 00:18:24,969 Illy uses tins. 317 00:18:24,971 --> 00:18:27,171 Not only are the tins recyclable, 318 00:18:27,173 --> 00:18:29,874 They're a great marketing device. 319 00:18:29,876 --> 00:18:32,143 This brand-conscious company 320 00:18:32,145 --> 00:18:35,913 Even sells limited edition artist-designed tins. 321 00:18:38,585 --> 00:18:40,551 Back on the factory floor, 322 00:18:40,553 --> 00:18:43,621 The tins are on their way to the coffee. 323 00:18:55,101 --> 00:18:59,137 Narrator: The camera checks that the tin isn't damaged or dirty. 324 00:18:59,139 --> 00:19:02,206 Once in the tins, the freshly roasted coffee 325 00:19:02,208 --> 00:19:05,276 Is shaken... Automatically, of course. 326 00:19:20,226 --> 00:19:22,293 Narrator: The coffee is in the can, 327 00:19:22,295 --> 00:19:26,264 But now it's time for one of illy's most clever innovations. 328 00:19:26,266 --> 00:19:28,799 They call it natural pressurization. 329 00:19:47,520 --> 00:19:51,789 Narrator: Unlike oxygen, nitrogen is an inert gas, 330 00:19:51,791 --> 00:19:54,692 Which means it doesn't react with the coffee, 331 00:19:54,694 --> 00:19:58,963 Killing the aromas and therefore the flavor. 332 00:19:58,965 --> 00:20:02,400 Pressurization effectively traps the essential aromas 333 00:20:02,402 --> 00:20:04,101 Inside the tin, 334 00:20:04,103 --> 00:20:07,838 Protecting the coffee from oxidization and humidity. 335 00:20:09,375 --> 00:20:12,109 When I open a tin of coffee like this, 336 00:20:12,111 --> 00:20:16,147 You get that really distinctive whooshing sound. 337 00:20:16,149 --> 00:20:17,715 [ pops ] 338 00:20:17,717 --> 00:20:20,785 That was the sound of the nitrogen rushing out. 339 00:20:20,787 --> 00:20:23,921 And then... [ sniffs ] 340 00:20:23,923 --> 00:20:25,656 Oh, that amazing smell 341 00:20:25,658 --> 00:20:28,326 Of thousands of coffee aromas. 342 00:20:28,328 --> 00:20:30,494 It really is worth getting up for. 343 00:20:30,496 --> 00:20:32,163 [ sniffs ] 344 00:20:32,165 --> 00:20:36,234 Sadly, those aromas are even now starting to fade. 345 00:20:36,236 --> 00:20:40,137 Roasted coffee loses up to 40 percent of its aroma 346 00:20:40,139 --> 00:20:41,772 Over an eight-hour period. 347 00:20:41,774 --> 00:20:46,043 ♪♪ 348 00:20:46,045 --> 00:20:49,180 Narrator: Pressurized packaging was a major breakthrough. 349 00:20:49,182 --> 00:20:51,916 It enabled illy to keep the aroma of the coffee 350 00:20:51,918 --> 00:20:54,118 Constant at all times. 351 00:20:54,120 --> 00:20:57,855 This innovation made it possible to export coffee 352 00:20:57,857 --> 00:21:02,026 All around the globe from one site here in trieste. 353 00:21:03,529 --> 00:21:06,130 Pressurized packaging was a major breakthrough. 354 00:21:06,132 --> 00:21:07,732 It enabled illy 355 00:21:07,734 --> 00:21:13,137 To keep the aroma of the coffee constant at all times. 356 00:21:13,139 --> 00:21:15,673 But illy was the first major coffee company 357 00:21:15,675 --> 00:21:20,878 To manufacture espresso pods, way back in 1974. 358 00:21:20,880 --> 00:21:28,219 ♪♪ 359 00:21:28,221 --> 00:21:30,588 Whether ground or whole beans, 360 00:21:30,590 --> 00:21:33,491 In tins or espresso cups, 361 00:21:33,493 --> 00:21:34,759 It all ends up here 362 00:21:34,761 --> 00:21:37,895 In the futuristic illy packaging plant. 363 00:21:42,068 --> 00:21:44,535 Here in trieste, people have been drinking 364 00:21:44,537 --> 00:21:48,105 Illy coffee since 1933. 365 00:21:48,107 --> 00:21:50,941 And now, in their super factory, 366 00:21:50,943 --> 00:21:53,778 Illy is using science, innovation, 367 00:21:53,780 --> 00:21:55,546 And the latest technology 368 00:21:55,548 --> 00:21:59,617 To revolutionize how they manufacture their unique blend 369 00:21:59,619 --> 00:22:02,887 And ensure that their coffee is enjoyed 370 00:22:02,889 --> 00:22:06,324 By millions all around the world. 371 00:22:06,326 --> 00:22:08,726 Coming up, the secrets behind 372 00:22:08,728 --> 00:22:11,929 A construction jack of all trades. 373 00:22:11,931 --> 00:22:14,365 Woman: This machine can dig, it can lift, it can load, 374 00:22:14,367 --> 00:22:17,234 It can shovel, it can excavate. 375 00:22:17,236 --> 00:22:20,338 Narrator: And later, in japan's guitar valley, 376 00:22:20,340 --> 00:22:23,708 This highly distinctive guitar is putting the cut 377 00:22:23,710 --> 00:22:25,276 In. Cutting edge. 378 00:22:25,278 --> 00:22:28,546 Man: It is a challenge for most guitar factories 379 00:22:28,548 --> 00:22:30,848 Because it requires a lot of precision 380 00:22:30,850 --> 00:22:33,951 To actually obtain the features that we want. 381 00:22:33,953 --> 00:22:35,686 ♪♪ 382 00:22:37,557 --> 00:22:40,291 ♪♪ 383 00:22:42,295 --> 00:22:45,896 [ beeping ] 384 00:22:45,898 --> 00:22:49,467 ♪♪ 385 00:22:49,469 --> 00:22:52,570 Narrator: This super factory in rochester, England, 386 00:22:52,572 --> 00:22:55,172 Is the birthplace of the go-to workhorse 387 00:22:55,174 --> 00:22:59,176 For civil engineering, construction, and agriculture 388 00:22:59,178 --> 00:23:02,947 That's literally helped build the world we live in... 389 00:23:02,949 --> 00:23:06,617 The backhoe loader, Known in the u.K. 390 00:23:06,619 --> 00:23:09,387 And listed in the oxford english dictionary 391 00:23:09,389 --> 00:23:12,156 As simply a jcb. 392 00:23:12,158 --> 00:23:14,458 This machine has been called the swiss army knife 393 00:23:14,460 --> 00:23:16,494 Of the building site... It can dig, 394 00:23:16,496 --> 00:23:18,596 It can lift, it can load, it can shovel, 395 00:23:18,598 --> 00:23:21,432 It can excavate, and it can speed between jobs 396 00:23:21,434 --> 00:23:24,368 At a steady 40 kilometers an hour. 397 00:23:24,370 --> 00:23:26,604 Narrator: This revolutionary piece of equipment 398 00:23:26,606 --> 00:23:29,173 Was invented by a maverick engineer 399 00:23:29,175 --> 00:23:31,509 Working alone in his garage. 400 00:23:31,511 --> 00:23:35,012 Gough: Jcb stands for joseph cyril bamford, 401 00:23:35,014 --> 00:23:36,781 The man behind the legend. 402 00:23:36,783 --> 00:23:41,619 His first attempt at producing a mechanical excavator in 1948 403 00:23:41,621 --> 00:23:44,321 Was rather do-it-yourself, 404 00:23:44,323 --> 00:23:47,458 He persisted, and five years later, 405 00:23:47,460 --> 00:23:51,529 He came up with the world's first backhoe loader. 406 00:23:51,531 --> 00:23:55,299 Today, jcb is a multi-billion-dollar company 407 00:23:55,301 --> 00:23:59,336 With over 12,000 employees all round the world. 408 00:23:59,338 --> 00:24:01,071 ♪♪ 409 00:24:01,073 --> 00:24:04,942 Narrator: Jcb manufactures vehicles around the globe, 410 00:24:04,944 --> 00:24:08,479 But this is what they call their world headquarters. 411 00:24:08,481 --> 00:24:11,782 Here, 90 of the iconic backhoe loaders 412 00:24:11,784 --> 00:24:15,119 Roll off the line every 24 hours. 413 00:24:15,121 --> 00:24:18,255 ♪♪ 414 00:24:18,257 --> 00:24:22,560 It takes five days to build a backhoe loader. 415 00:24:22,562 --> 00:24:25,496 And this no-nonsense heavy working vehicle 416 00:24:25,498 --> 00:24:30,301 Starts with a solid block of steel. 417 00:24:30,303 --> 00:24:32,336 Carder: The chassis is the main structure 418 00:24:32,338 --> 00:24:33,838 Which holds the machine together. 419 00:24:33,840 --> 00:24:36,574 So all the forces and the stresses when you're digging 420 00:24:36,576 --> 00:24:38,375 Actually go back through the chassis. 421 00:24:38,377 --> 00:24:41,178 So it needs to be very, very tough and strong, durable. 422 00:24:42,515 --> 00:24:44,849 Narrator: Cutting up steel used to be dirty, 423 00:24:44,851 --> 00:24:47,952 Dangerous, and time consuming. 424 00:24:47,954 --> 00:24:51,088 But here, they use lasers. 425 00:24:51,090 --> 00:24:55,993 ♪♪ 426 00:24:55,995 --> 00:24:58,429 Guided by a computer blueprint, 427 00:24:58,431 --> 00:25:01,265 The infrared beam slices through hard metal 428 00:25:01,267 --> 00:25:02,967 Like a knife through butter. 429 00:25:05,304 --> 00:25:09,240 With high-speed precision, this intense beam of light 430 00:25:09,242 --> 00:25:12,009 Cuts out the complex series of metal shapes 431 00:25:12,011 --> 00:25:13,944 Needed to assemble the chassis. 432 00:25:13,946 --> 00:25:17,248 ♪♪ 433 00:25:17,250 --> 00:25:21,352 A laser is monochromatic light, usually blue or red, 434 00:25:21,354 --> 00:25:24,221 Or it could be infrared or ultraviolet. 435 00:25:24,223 --> 00:25:27,258 This monochromatic light shoots a much narrower beam 436 00:25:27,260 --> 00:25:28,993 Over a much longer distance 437 00:25:28,995 --> 00:25:31,896 And is much more precise and powerful. 438 00:25:31,898 --> 00:25:35,099 Laser cutting used to be the stuff of james bond movies. 439 00:25:35,101 --> 00:25:37,201 No longer is that the case. Now you'll find them 440 00:25:37,203 --> 00:25:40,838 In industry, in universities, even in schools. 441 00:25:40,840 --> 00:25:43,240 Narrator: This once solid sheet of steel 442 00:25:43,242 --> 00:25:45,342 Is now sliced and diced, 443 00:25:45,344 --> 00:25:48,579 Crisscrossed with outlines of chassis components. 444 00:25:48,581 --> 00:25:51,515 And not only is the laser highly accurate, 445 00:25:51,517 --> 00:25:52,950 It hates waste. 446 00:25:52,952 --> 00:25:54,685 Carder: So after the laser cutting, 447 00:25:54,687 --> 00:25:57,154 This is what's left over, which is now a scrap. 448 00:25:57,156 --> 00:26:01,292 So we have around about 90 percent material optimization 449 00:26:01,294 --> 00:26:03,327 And say minimal wastage. 450 00:26:03,329 --> 00:26:05,095 Narrator: The scraps are recycled, 451 00:26:05,097 --> 00:26:08,933 But what's left makes up the pieces of the digger jigsaw. 452 00:26:08,935 --> 00:26:11,201 Before the pieces can be put together, 453 00:26:11,203 --> 00:26:14,038 They need to be pressed into shape. 454 00:26:14,040 --> 00:26:16,874 This machine can press up to 20 millimeters, 455 00:26:16,876 --> 00:26:19,443 With about 230 ton of force. 456 00:26:19,445 --> 00:26:21,612 So when the parts are being cut to shape, 457 00:26:21,614 --> 00:26:23,113 They then get put into the presses 458 00:26:23,115 --> 00:26:25,883 To be shaped into three-dimensional pieces. 459 00:26:25,885 --> 00:26:29,887 Narrator: The steel has been lasered, shaped, and pressed. 460 00:26:29,889 --> 00:26:33,090 Now it will be welded to form the chassis. 461 00:26:33,092 --> 00:26:35,392 Welding essentially melts two metals together, 462 00:26:35,394 --> 00:26:36,827 And where they touch, 463 00:26:36,829 --> 00:26:39,830 When that metal solidifies, it binds them together. 464 00:26:39,832 --> 00:26:41,599 And there are many ways of achieving this, 465 00:26:41,601 --> 00:26:44,201 Including the most popular ways of arc welding 466 00:26:44,203 --> 00:26:45,703 And gas flame welding. 467 00:26:45,705 --> 00:26:47,204 And today there are numerous 468 00:26:47,206 --> 00:26:51,141 Sophisticated ways of welding in very extreme environments, 469 00:26:51,143 --> 00:26:54,678 Including underwater and even in outer space. 470 00:26:54,680 --> 00:26:57,414 Narrator: Down on earth, at this plant, 471 00:26:57,416 --> 00:27:01,018 It's not just humans wielding the welding torches. 472 00:27:01,020 --> 00:27:04,388 Manual welding is carried out in tight spots. 473 00:27:04,390 --> 00:27:08,592 Everywhere else, it's done by robots. 474 00:27:08,594 --> 00:27:12,596 This robotic welder fires out a 5,000-degree fahrenheit 475 00:27:12,598 --> 00:27:15,633 Burst of oxygen and acetylene gas, 476 00:27:15,635 --> 00:27:19,670 Connecting up two sheets of metal in split seconds. 477 00:27:19,672 --> 00:27:22,506 Once the chassis is all in one piece, 478 00:27:22,508 --> 00:27:25,042 It needs to be smoothed clean. 479 00:27:25,044 --> 00:27:28,178 To do that, it's bombarded at high velocity 480 00:27:28,180 --> 00:27:31,882 With thousands of tiny steel pellets. 481 00:27:31,884 --> 00:27:34,818 This process, called shot blasting, 482 00:27:34,820 --> 00:27:38,055 Is carried out in an isolated chamber. 483 00:27:38,057 --> 00:27:40,024 So this is the completed chassis, 484 00:27:40,026 --> 00:27:42,292 Which has now been through the shot blasting machine 485 00:27:42,294 --> 00:27:43,794 For about ten minutes. 486 00:27:43,796 --> 00:27:46,196 That's all in preparation for painting. 487 00:27:49,235 --> 00:27:53,871 Narrator: The chassis is sprayed with primer and gloss. 488 00:27:53,873 --> 00:27:59,543 And here at jcb, there's only one color option. 489 00:27:59,545 --> 00:28:01,745 So the standard color we paint all our machines 490 00:28:01,747 --> 00:28:03,447 Is a jcb yellow, 491 00:28:03,449 --> 00:28:05,683 Which is actually our own unique color 492 00:28:05,685 --> 00:28:07,351 That you can't find anywhere else. 493 00:28:07,353 --> 00:28:08,952 ♪♪ 494 00:28:08,954 --> 00:28:13,691 Narrator: Backhoes were originally painted orange and blue, 495 00:28:13,693 --> 00:28:16,126 But were later painted bright yellow 496 00:28:16,128 --> 00:28:20,330 To make them more visible on busy construction sites. 497 00:28:20,332 --> 00:28:24,435 This, the very latest in a long line of loaders, 498 00:28:24,437 --> 00:28:27,504 Is ready to take its place on the assembly line. 499 00:28:27,506 --> 00:28:29,540 Here, it will join the procession 500 00:28:29,542 --> 00:28:31,208 Of partially built machines 501 00:28:31,210 --> 00:28:34,311 Steadily moving down the floor level conveyer. 502 00:28:34,313 --> 00:28:37,014 The jcb plant works around the clock. 503 00:28:37,016 --> 00:28:41,418 Shifts may change, but loaders keep moving down the line. 504 00:28:41,420 --> 00:28:43,654 It's time to bring in some power. 505 00:28:43,656 --> 00:28:48,025 The dieselmax 672, produced 20 miles down the road 506 00:28:48,027 --> 00:28:50,728 At jcb's engine plant. 507 00:28:50,730 --> 00:28:54,932 This six-cylinder, 7.2-liter turbocharged engine 508 00:28:54,934 --> 00:28:57,901 Has been updated to give increased fuel efficiency 509 00:28:57,903 --> 00:29:00,003 And produce lower emissions. 510 00:29:00,005 --> 00:29:03,640 With the engine and gearbox attached to the rear axle, 511 00:29:03,642 --> 00:29:08,178 The chassis is swung over and neatly dropped into place. 512 00:29:08,180 --> 00:29:11,315 But not all the power comes from the engine. 513 00:29:11,317 --> 00:29:14,518 The front shovel and rear excavating backhoe are driven 514 00:29:14,520 --> 00:29:17,321 By an extremely strong source of energy. 515 00:29:17,323 --> 00:29:20,457 It's pumped through a series of hoses and pistons 516 00:29:20,459 --> 00:29:23,627 And known as the hydraulics. 517 00:29:23,629 --> 00:29:27,631 Hydraulic power systems are simple but extremely strong. 518 00:29:27,633 --> 00:29:30,134 All sorts of things use hydraulics... 519 00:29:30,136 --> 00:29:34,638 Trains, aircraft controls, braking systems, and of course, 520 00:29:34,640 --> 00:29:37,040 The business end of diggers. 521 00:29:37,042 --> 00:29:39,510 Hydraulics work by applying a force at one point 522 00:29:39,512 --> 00:29:42,913 And moving that force to another point using liquids. 523 00:29:42,915 --> 00:29:46,650 The hydraulic fluid is pushed through hoses at high pressure, 524 00:29:46,652 --> 00:29:48,452 And it can deliver a huge amount of power 525 00:29:48,454 --> 00:29:53,257 For driving machinery... Like the attachments on a jcb. 526 00:29:53,259 --> 00:29:58,328 Narrator: This vehicle is almost all in one piece. 527 00:29:58,330 --> 00:30:00,931 Now it's time for the cab. 528 00:30:02,468 --> 00:30:05,536 With ergonomic controls, soundproofing, 529 00:30:05,538 --> 00:30:08,138 Touch screens, and air conditioning, 530 00:30:08,140 --> 00:30:10,674 This model is certainly an upgrade 531 00:30:10,676 --> 00:30:13,710 From the 1953 original. 532 00:30:13,712 --> 00:30:15,846 With the brakes and wheels fitted, 533 00:30:15,848 --> 00:30:18,215 This brand-new model is just about ready 534 00:30:18,217 --> 00:30:22,352 To get down and dirty and roll in the mud. 535 00:30:22,354 --> 00:30:25,222 But first, this fresh-off-the-line model 536 00:30:25,224 --> 00:30:27,825 Faces a series of performance tests 537 00:30:27,827 --> 00:30:29,860 And rigorous inspection. 538 00:30:29,862 --> 00:30:31,161 Carder: Every single machine goes through 539 00:30:31,163 --> 00:30:33,463 A very, very extensive hot test. 540 00:30:33,465 --> 00:30:35,899 Do about checks on every single machine. 541 00:30:35,901 --> 00:30:38,035 ♪♪ 542 00:30:38,037 --> 00:30:41,839 Narrator: From plates of steel to one of the hardest working, 543 00:30:41,841 --> 00:30:46,743 Easily recognizable, and most iconic machines in the world, 544 00:30:46,745 --> 00:30:50,347 All put together in less than five days 545 00:30:50,349 --> 00:30:52,249 Here in one of the most advanced 546 00:30:52,251 --> 00:30:54,918 Engineering plants in the world, 547 00:30:54,920 --> 00:30:58,088 The jcb super factory. 548 00:30:58,090 --> 00:31:01,225 ♪♪ 549 00:31:01,227 --> 00:31:04,828 Coming up, a factory in japan's guitar valley 550 00:31:04,830 --> 00:31:07,664 Is producing a highly distinctive sound. 551 00:31:07,666 --> 00:31:09,166 ♪♪ 552 00:31:09,168 --> 00:31:12,636 Man: It's really hard to make this kind of instrument 553 00:31:12,638 --> 00:31:16,306 Because the neck back shape 554 00:31:16,308 --> 00:31:20,277 Is particularly, you know, really unique. 555 00:31:20,279 --> 00:31:24,581 ♪♪ 556 00:31:26,452 --> 00:31:28,819 ♪♪ 557 00:31:31,757 --> 00:31:35,559 [ beeping ] 558 00:31:35,561 --> 00:31:37,594 ♪♪ 559 00:31:37,596 --> 00:31:39,830 Narrator: Three hours' drive west of tokyo 560 00:31:39,832 --> 00:31:43,066 Is matsumoto, japan. 561 00:31:43,068 --> 00:31:46,436 The city was once famous for its carpentry workshops, 562 00:31:46,438 --> 00:31:52,042 But since the 1960s, it's been known as japan's guitar valley. 563 00:31:52,044 --> 00:31:55,178 Squeezed in among the factories of guitar giants 564 00:31:55,180 --> 00:31:57,047 Such as fender and gretsch 565 00:31:57,049 --> 00:32:00,617 Is one much more bespoke operation, 566 00:32:00,619 --> 00:32:04,087 Producing a highly distinctive instrument. 567 00:32:04,089 --> 00:32:07,791 This is a strandberg. 568 00:32:07,793 --> 00:32:11,261 With its headless neck and ergonomic body, 569 00:32:11,263 --> 00:32:14,097 A strandberg simply doesn't look like other 570 00:32:14,099 --> 00:32:15,999 Electric guitars look, 571 00:32:16,001 --> 00:32:19,970 And it isn't made the way many other guitars are made. 572 00:32:19,972 --> 00:32:24,274 It's put together using the very latest digital technology. 573 00:32:24,276 --> 00:32:27,878 This instrument breaks the basic electric guitar mold, 574 00:32:27,880 --> 00:32:30,580 Set as far back as the 1930s, 575 00:32:30,582 --> 00:32:33,850 And is nothing short of a revolution in guitar 576 00:32:33,852 --> 00:32:36,687 Design and manufacturing. 577 00:32:36,689 --> 00:32:40,557 Strandberg may not be one of the world's biggest factories, 578 00:32:40,559 --> 00:32:43,160 But it's definitely one of the smartest. 579 00:32:43,162 --> 00:32:49,433 ♪♪ 580 00:32:49,435 --> 00:32:51,234 Like all guitar makers, 581 00:32:51,236 --> 00:32:54,871 The strandberg team starts off with a basic block of wood. 582 00:32:54,873 --> 00:32:58,342 But unlike many manufacturers who use hardwoods 583 00:32:58,344 --> 00:33:00,377 Such as maple or mahogany, 584 00:33:00,379 --> 00:33:02,779 This team uses softwoods 585 00:33:02,781 --> 00:33:05,849 Such as american basswood and swamp ash. 586 00:33:05,851 --> 00:33:09,987 They're valued for resonance, what guitar aficionados call 587 00:33:09,989 --> 00:33:12,289 A warm, sweet sound. 588 00:33:12,291 --> 00:33:14,157 But it's when it comes to cutting the wood 589 00:33:14,159 --> 00:33:15,792 To make the guitar body 590 00:33:15,794 --> 00:33:18,261 Things start to get really different. 591 00:33:18,263 --> 00:33:19,997 Instead of skilled craftsmen 592 00:33:19,999 --> 00:33:21,832 Cutting out intricate shapes, 593 00:33:21,834 --> 00:33:25,936 Here, an operator simply taps some computer keys. 594 00:33:25,938 --> 00:33:28,238 Now the guitar's design blueprint 595 00:33:28,240 --> 00:33:31,475 Is digitally relayed to the cutting tools. 596 00:33:31,477 --> 00:33:36,179 This guitar is being made not by man, but by machine. 597 00:33:36,181 --> 00:33:39,416 It's a process called cnc. 598 00:33:39,418 --> 00:33:42,786 Cnc is the name that we give to computer numerical control, 599 00:33:42,788 --> 00:33:46,156 And it's the idea that we can use automated control 600 00:33:46,158 --> 00:33:47,424 To control machine tools, 601 00:33:47,426 --> 00:33:51,328 Be that milling or lathes or several others. 602 00:33:51,330 --> 00:33:53,497 Why it's really useful is it means 603 00:33:53,499 --> 00:33:56,733 We can mill away complex contoured shapes 604 00:33:56,735 --> 00:33:58,602 Like those on the strandberg guitar 605 00:33:58,604 --> 00:34:01,138 Without having to have human interference. 606 00:34:01,140 --> 00:34:05,108 ♪♪ 607 00:34:05,110 --> 00:34:07,344 Narrator: Strandberg uses cnc 608 00:34:07,346 --> 00:34:09,713 Because they're making a radically different 609 00:34:09,715 --> 00:34:10,914 Type of guitar. 610 00:34:10,916 --> 00:34:13,283 But the unusual shape and design 611 00:34:13,285 --> 00:34:15,185 Are not there are just for show. 612 00:34:15,187 --> 00:34:18,488 Designer ola strandberg has spent 12 years 613 00:34:18,490 --> 00:34:22,759 Developing a guitar that he thinks not only sounds great, 614 00:34:22,761 --> 00:34:24,461 But should also help musicians 615 00:34:24,463 --> 00:34:27,497 Prevent repetitive strain injury. 616 00:34:27,499 --> 00:34:30,200 Strandberg: All strandberg guitars use our patented shape, 617 00:34:30,202 --> 00:34:33,570 Which is made to reduce the stress 618 00:34:33,572 --> 00:34:35,872 On muscle joints and tendons 619 00:34:35,874 --> 00:34:38,375 And allow you to play with a more relaxed hand. 620 00:34:38,377 --> 00:34:41,344 ♪♪ 621 00:34:41,346 --> 00:34:43,713 Which allows you to practice more 622 00:34:43,715 --> 00:34:46,049 And become a better musician that way. 623 00:34:46,051 --> 00:34:48,285 Rsi, or repetitive strain injury, 624 00:34:48,287 --> 00:34:50,754 Is a massive problem in the music industry. 625 00:34:50,756 --> 00:34:53,723 To reach elite status, you need to practice for hours on end, 626 00:34:53,725 --> 00:34:56,460 And that means the same motions over and over. 627 00:34:56,462 --> 00:34:59,062 Our bodies just can't deal with that. 628 00:34:59,064 --> 00:35:01,598 A survey of american symphony orchestra players 629 00:35:01,600 --> 00:35:06,269 Discovered that two-thirds of them had suffered from rsi. 630 00:35:06,271 --> 00:35:09,840 Narrator: Strandberg uses cnc not only to make the guitar 631 00:35:09,842 --> 00:35:11,942 More ergonomic and user-friendly, 632 00:35:11,944 --> 00:35:14,277 But to drastically reduce weight. 633 00:35:14,279 --> 00:35:16,780 Most guitarists perform standing up 634 00:35:16,782 --> 00:35:19,483 So all the weight rests on the shoulder. 635 00:35:19,485 --> 00:35:21,551 Compared to many conventional guitars 636 00:35:21,553 --> 00:35:23,987 Weighing anything up to eight pounds, 637 00:35:23,989 --> 00:35:27,390 The strandberg tips the scale at just five. 638 00:35:27,392 --> 00:35:30,060 Ola strandberg believes this lighter weight 639 00:35:30,062 --> 00:35:33,263 Is good for both the musician and the music. 640 00:35:33,265 --> 00:35:35,432 So at the top of the body portion, 641 00:35:35,434 --> 00:35:37,167 We cut this tone chamber 642 00:35:37,169 --> 00:35:39,369 Partly to reduce the weight, 643 00:35:39,371 --> 00:35:42,772 But also to introduce the tonal characteristics 644 00:35:42,774 --> 00:35:45,308 Of a more lightweight and resonant body. 645 00:35:46,478 --> 00:35:48,044 Narrator: The main body is cut 646 00:35:48,046 --> 00:35:50,013 Next to a thinner piece of wood. 647 00:35:50,015 --> 00:35:51,648 It's called the top, 648 00:35:51,650 --> 00:35:54,317 And will become the decorative front of the guitar. 649 00:35:54,319 --> 00:35:56,853 The top is made from flamed maple, 650 00:35:56,855 --> 00:36:00,490 A wood valued for its attractive patterned grain. 651 00:36:00,492 --> 00:36:03,226 Once the top and body are joined, 652 00:36:03,228 --> 00:36:06,696 It's time to cut inserts for the electric controls... 653 00:36:06,698 --> 00:36:09,332 The pickups, tone, and volume knobs 654 00:36:09,334 --> 00:36:11,401 And the groove to attach the neck. 655 00:36:11,403 --> 00:36:14,337 And it has taken some modern innovations 656 00:36:14,339 --> 00:36:18,308 To precisely match ola's design. 657 00:36:18,310 --> 00:36:21,511 Strandberg: It is a challenge for most guitar factories 658 00:36:21,513 --> 00:36:24,281 Because it requires a lot of precision 659 00:36:24,283 --> 00:36:27,484 To actually obtain the features that we want. 660 00:36:27,486 --> 00:36:29,986 ♪♪ 661 00:36:32,124 --> 00:36:34,558 ♪♪ 662 00:36:36,728 --> 00:36:39,629 Narrator: Japan's guitar valley, matsumoto, 663 00:36:39,631 --> 00:36:43,233 Is home to the strandberg guitar factory. 664 00:36:43,235 --> 00:36:46,303 Here, uniquely shaped electric guitars 665 00:36:46,305 --> 00:36:50,340 Are made using the latest digital technology. 666 00:36:50,342 --> 00:36:52,976 Overseeing the strandberg operation 667 00:36:52,978 --> 00:36:55,478 Is nick "sugi" sugimoto. 668 00:36:55,480 --> 00:36:59,082 Sugi has been making guitars since the 1970s 669 00:36:59,084 --> 00:37:02,085 For guitar legends such as steve vai 670 00:37:02,087 --> 00:37:03,520 And george benson. 671 00:37:03,522 --> 00:37:06,223 He now works as a consultant for strandberg 672 00:37:06,225 --> 00:37:08,158 And is a latter-day convert 673 00:37:08,160 --> 00:37:11,261 To using computers to make great guitars. 674 00:37:11,263 --> 00:37:14,698 Sugimoto: It's really hard to make this kind of instrument 675 00:37:14,700 --> 00:37:21,004 Because the neck back shape is particularly, 676 00:37:21,006 --> 00:37:24,374 You know, really unique. 677 00:37:24,376 --> 00:37:27,611 If there's no cnc, 678 00:37:27,613 --> 00:37:31,114 Impossible to make this kind of instrument. 679 00:37:32,684 --> 00:37:35,552 Narrator: Guitar production may be based in japan, 680 00:37:35,554 --> 00:37:37,988 But the design is the brainchild 681 00:37:37,990 --> 00:37:41,958 Of swedish national ola strandberg. 682 00:37:41,960 --> 00:37:44,828 So what brought this visionary scandinavian 683 00:37:44,830 --> 00:37:46,630 Halfway around the world 684 00:37:46,632 --> 00:37:50,800 To build his dream instrument here in japan's guitar valley? 685 00:37:50,802 --> 00:37:53,937 Strandberg: It is a challenge for most guitar factories 686 00:37:53,939 --> 00:37:56,706 Because it requires a lot of precision 687 00:37:56,708 --> 00:38:01,478 To actually obtain the features that we want. 688 00:38:01,480 --> 00:38:04,514 Narrator: Japanese artisans have a long tradition of both 689 00:38:04,516 --> 00:38:07,784 Making stringed instruments and working with wood. 690 00:38:07,786 --> 00:38:10,820 The two skills came together here in matsumoto 691 00:38:10,822 --> 00:38:12,389 In the 1960s. 692 00:38:12,391 --> 00:38:14,024 With the rock and roll boom in the '60s, 693 00:38:14,026 --> 00:38:16,359 Everybody wanted cheap guitars. 694 00:38:16,361 --> 00:38:20,463 Many japanese firms piled in, making knock-off fenders, 695 00:38:20,465 --> 00:38:22,132 Gibsons, and so on. 696 00:38:22,134 --> 00:38:25,368 But some of these guitars were so well done 697 00:38:25,370 --> 00:38:27,637 That manufacturers in the states said, 698 00:38:27,639 --> 00:38:31,041 "we'll offer you a contract to build the real thing." 699 00:38:31,043 --> 00:38:33,510 Narrator: And for the guitar valley, 700 00:38:33,512 --> 00:38:35,612 The rest was history. 701 00:38:35,614 --> 00:38:38,114 This guitar is ready for a lick of paint. 702 00:38:38,116 --> 00:38:41,217 That's a step too far for cnc. 703 00:38:41,219 --> 00:38:45,355 This instrument now needs some good old human tlc. 704 00:38:45,357 --> 00:38:47,557 The top is sealed and the rest of the body 705 00:38:47,559 --> 00:38:49,459 Is sprayed with lacquer. 706 00:38:49,461 --> 00:38:53,396 Next, several coats of stain are applied to the top. 707 00:38:53,398 --> 00:38:56,800 The top is gently sanded after each layer dries. 708 00:38:56,802 --> 00:39:00,737 This provides the optimum visual effect from the wood grain. 709 00:39:00,739 --> 00:39:02,439 [ whirring ] 710 00:39:02,441 --> 00:39:06,343 The body is then given one final clear coat, and polished. 711 00:39:06,345 --> 00:39:10,246 ♪♪ 712 00:39:12,751 --> 00:39:16,019 One of the most striking features on the strandberg 713 00:39:16,021 --> 00:39:18,054 Is the revolutionary neck. 714 00:39:18,056 --> 00:39:19,756 On a conventional guitar, 715 00:39:19,758 --> 00:39:23,793 The strings are tuned at the top of the neck, the headstock. 716 00:39:23,795 --> 00:39:26,730 Strandbergs don't have a headstock. 717 00:39:26,732 --> 00:39:29,265 They're tuned lower down at the bridge. 718 00:39:29,267 --> 00:39:33,603 Here, tuning can be comfortably achieved by the picking hand. 719 00:39:33,605 --> 00:39:35,939 There's no need to stretch out to tune 720 00:39:35,941 --> 00:39:37,440 At the end of the neck. 721 00:39:37,442 --> 00:39:39,909 The strandberg neck doesn't just look different 722 00:39:39,911 --> 00:39:41,478 From the standard guitar. 723 00:39:41,480 --> 00:39:44,080 It's made in a totally different way. 724 00:39:44,082 --> 00:39:47,617 Usually the neck is shaped roughly and quickly by machine, 725 00:39:47,619 --> 00:39:50,286 Then finally shaped by guitar craftsmen. 726 00:39:50,288 --> 00:39:52,055 On a strandberg, 727 00:39:52,057 --> 00:39:53,990 Three glued maple wood squares 728 00:39:53,992 --> 00:39:56,693 Are stuck together to add strength 729 00:39:56,695 --> 00:39:59,496 And then routed to make way for the truss rod. 730 00:39:59,498 --> 00:40:01,931 Like all wood, guitar necks 731 00:40:01,933 --> 00:40:04,434 Are prone to bending due to humidity 732 00:40:04,436 --> 00:40:08,171 And the tension caused by the stretched wire strings. 733 00:40:08,173 --> 00:40:10,640 The truss rod runs the length of the neck 734 00:40:10,642 --> 00:40:13,243 To counter these strains. 735 00:40:13,245 --> 00:40:16,846 Pau ferro wood is now added to make the fretboard 736 00:40:16,848 --> 00:40:19,382 Over which the strings are placed. 737 00:40:19,384 --> 00:40:23,086 The back of the neck is even more complex. 738 00:40:23,088 --> 00:40:25,455 A trapezoid shape is milled, 739 00:40:25,457 --> 00:40:29,125 Which strandberg maintains results in far less stress 740 00:40:29,127 --> 00:40:32,695 On hand muscles, joints, and tendons. 741 00:40:32,697 --> 00:40:36,166 This unconventional neck needs an absolute precision 742 00:40:36,168 --> 00:40:37,934 That can only be achieved 743 00:40:37,936 --> 00:40:41,704 By cutting machines linked to cnc programs. 744 00:40:41,706 --> 00:40:43,673 Strandberg: But because of this complex profile, 745 00:40:43,675 --> 00:40:48,344 It requires much more accurate processing on the machine. 746 00:40:48,346 --> 00:40:51,347 And then just the final, very final finishing 747 00:40:51,349 --> 00:40:54,050 To be done by traditional methods. 748 00:40:54,052 --> 00:40:57,287 It's one of the steps that's taking a lot of effort 749 00:40:57,289 --> 00:41:02,826 To work with manufacturers to really perfect this process. 750 00:41:02,828 --> 00:41:05,495 Narrator: Once the neck is attached to the body, 751 00:41:05,497 --> 00:41:06,996 It's time to go electric 752 00:41:06,998 --> 00:41:10,366 And add the pickups, strings, and controls. 753 00:41:10,368 --> 00:41:12,969 The high-tech approach continues. 754 00:41:12,971 --> 00:41:15,872 Instead of standard metal and plastics, 755 00:41:15,874 --> 00:41:19,576 Aircraft grade aluminum is used on the pickups, 756 00:41:19,578 --> 00:41:22,178 And carbon fiber for the pot, volume, 757 00:41:22,180 --> 00:41:26,082 And tone knobs and switch. 758 00:41:26,084 --> 00:41:30,820 In 2018, strandberg made 3,500 guitars, 759 00:41:30,822 --> 00:41:34,057 But orders are rapidly outstripping production. 760 00:41:34,059 --> 00:41:37,126 Whether this popularity is due to radical looks, 761 00:41:37,128 --> 00:41:40,163 The sound, or lightweight ergonomic design... 762 00:41:40,165 --> 00:41:43,233 Or a combination of all three... Is unclear. 763 00:41:43,235 --> 00:41:46,869 But strandberg is rapidly ramping up production 764 00:41:46,871 --> 00:41:48,738 To meet demand. 765 00:41:48,740 --> 00:41:51,407 This company is just 10 years old, 766 00:41:51,409 --> 00:41:53,810 But with its unique take on the revamping 767 00:41:53,812 --> 00:41:57,747 Of a modern design icon, the electric guitar, 768 00:41:57,749 --> 00:42:01,090 Strandberg definitely qualifies as a super factory. 56722

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