Original subtitles

Man: Suspect is armed.

Woman: Just take it easy. Just take it easy, okay.

You have no idea!

You don't have to do this.

This was a very serious call.

-Put the gun down. -Shoot me.

Go for car 32. [ woman speaks indistinctly on radio ]

...Possible home invasion.

That's my son right there.

I looked up in the window and I saw a young man standing there.

Two weeks ago he was killed in motorcycle accident.

In that moment, I was truly scared.

-No, no, no, no, no. [ gunshot ]

Time of death, 10:04.

No!

Man: I saw its shadow go across the wall.

I knew for sure that I was looking at something

Not of this world.

A person who just absolutely disappeared.

♪♪

My vehicle was filled with this intense dark energy.

♪♪

[ screams ]

[ siren wailing ]

-Hello? Oh, my god. -911.

Man: Please state your emergency.

-I think it's a -- [ growls ]

♪♪

[ gun cocks, gunshot ]

[ screams ]

♪♪

Man: [ deep voice ] what are you waiting for?

♪♪

[ laughs ]

♪♪

No, she's no good for you.

♪♪

♪♪

Do it.

♪♪

♪♪

[ gunshots ]

[ tires screech, line ringing ]

1669, this is car 33. On my way.

[ siren wailing ]

Narrator: Responding to the 911 call is deputy lori martinez,

A five-year veteran of the sheriff's department.

Ever since I was 5 years old,

I've always wanted to be in law enforcement.

It was always something within me since I can remember.

The majority of the crimes

That we would get were burglaries to homes, to cars.

Narrator: But this call is of a much different nature.

Martinez: This was a very serious call.

A husband had just found out that his wife

Was cheating on him.

And he saw his wife and the boyfriend,

And he shot a few times.

And then continued driving.

Narrator: With a dangerous armed man on the loose,

All units are immediately dispatched to comb the area.

It's crucial they find and disarm the shooter

Before he strikes again.

Martinez: They knew who it was.

And they gave us the direction of travel.

Narrator: As she follows his trail,

The officer receives a call.

Woman: All units, all units, suspect contained in alley,

Bridgeville and fraiser.

Near location. On my way.

Narrator: The man has been cornered

In a densely populated neighborhood.

The city police actually spotted him.

And they conducted a traffic stop on him.

[ siren wailing ]

When I arrived on scene...

Put the gun down.

Martinez: ...And I could see it's pretty much a standoff.

Narrator: But before joining the others,

The deputy sheriff receives

A vital piece of information on the shooter.

[ police radio chatter ]

[ gunshots ]

He had actually missed his target.

Everybody was okay.

With the emotions he was feeling,

All he knows is he saw everybody hit the ground.

He thought he killed somebody.

And he had nothing to live for.

Just want to take it easy. We're just gonna have a talk.

Get back!

Narrator: She tries to communicate with the shooter.

I tried to let him know that he did not harm anyone.

That the crime wasn't as bad as he thought it was.

You don't have to do this.

Put the gun down.

-Hey! -You have to do it.

-You don't understand. -Come on.

You don't understand.

Let's just have a conversation, okay?

[ deep voice ] do it!

Narrator: But for the half-crazed man

Riddled with guilt,

The time for talking is over.

What are you waiting for?

Just the look on his face was, "okay, this is over."

What are you waiting for?

No.

Do it!

Do it!

[ gunshot ]

Narrator: It's a tragedy officer martinez

Knows could've been avoided.

Martinez: You just think to yourself,

"man, he didn't have to do that."

He just ended his life for no reason.

And you feel really sad for him.

♪♪

As I'm typing my report,

I just felt very uneasy.

I tried to shake it off, like, "okay, it's just me."

♪♪

And then suddenly,

My interior light started dimming.

So did my dashboard lights, started dimming.

♪♪

The hair stood up on the back of my neck.

♪♪

I suddenly notice that my computer screen

Was going in and out.

My radio started playing some kind of static.

It was changing channels by itself.

♪♪

♪♪

1669, this is car 33.

1669 county, this is car 33.

1669 county, come in.

What the hell is going on?

Whenever there's a traumatic incident like a suicide,

You've got a lot of unresolved emotions

That are just hanging in that space

And that can trigger a lot of different activity.

It can actually affect vehicles.

It can affect electronics...

Hello? Hello?

Hello, hello?

Knudsen: ...And phones and all sorts of different things.

Narrator: The officer feels the air in the car

Compressing around her.

My ears started to pop as if the pressure inside my car

Suddenly changed.

♪♪

Man: [ deep voice ] she's no good for you.

For you. No, she's no good for you.

♪♪

At the moment, I was pretty terrified.

No, no, no. No, no, no.

Narrator: After witnessing a man take his own life...

[ gunshot ]

...Deputy sheriff lori martinez returns

To a vehicles gone haywire and feels that someone

Or something has crawled inside with her.

What the hell is going on?

My vehicle was filled with this intense dark energy.

♪♪

Come on.

I just instantly felt like I was no longer alone.

♪♪

Narrator: In the aftermath of the tragedy,

She feels her eyes and mind are being tricked by her emotions.

There was nothing there. But I could feel it.

♪♪

It was almost like the air was thick with emotion, anger.

♪♪

Nothing seemed to make sense scientifically.

And it hit me.

It's got to be this guy.

[ deep voice ] do it!

It's got to be this guy who just shot himself.

I was the last person he saw, the last person he looked at...

[ gunshot ]

...Before he ended his life.

♪♪

And I was also the last person on the scene.

I was it. It was just me.

♪♪

♪♪

Narrator: She struggles to accept that she might actually

Be dealing with a ghost of the shooter.

[ exhales ]

The person in this case

Had a very dark mental state at the time.

Sometimes that disfunction can actually manifest

As an entity that's outside of themselves.

It can be really frightening.

And it can be very malicious.

♪♪

At the moment, I started to feel threatened.

I just started talking to him.

I asked him several times to get out of my car.

♪♪

Then I actually said, "what do you want from me?"

Narrator: But her questions only served

To further aggravate the entity.

♪♪

I started thinking, "okay, if this doesn't end soon,

"this is going to affect my job.

"how can I continue to do my job

While he's continuing to effect my equipment and my car."

So I had to get him out somehow.

How can I get this guy out of my car?

[ deep voice ] come on. Do it.

Martinez: And then it hit me.

He wants to go home.

Man: Suspect is armed.

Martinez: We stopped him from where he was going,

Where he wanted to be.

[ police radio chatter ]

So I decided to put my car in drive.

[ engine starts ]

And I drove straight to his house.

♪♪

Oftentimes entities will gravitate to places

That they really loved and that they felt comfortable.

So home is a frequent area where they will return to

Or check in on after they've passed away.

Martinez: I was desperate.

I'm thinking, you know, "I'm gonna try this.

"I'll drive to his house.

Maybe hopefully that'll work."

♪♪

Narrator: Deputy sheriff martinez races

Through the city streets

At the mercy of her potentially deadly cargo.

Whenever we get paranormal activity like this

In a vehicle, it's always of concern

Because you're driving a 5,000 pound vehicle.

I know who you are.

If you've got a distraction that's going on in your space,

Not only can you injure yourself

But you can injure the people around you.

♪♪

I kept feeling this energy on me.

It was almost like pressing on me.

And it was getting worse.

[ growling ]

And I parked in front of his house.

And I said, "you're home."

We're here.

Please just get out of my car.

[ breathing heavily ]

[ breathing stops ]

[ inhales deeply, exhales slowly ]

As soon as I said, "get out of my car,"

Suddenly my computer popped back up again.

Everything went back to normal again.

♪♪

[ doorbell rings ]

♪♪

And that heavy feeling that I had inside the car

That was pressing on me, it was suddenly gone.

♪♪

He was out of my car, finally.

And that's when I realized, that's what he wanted.

He wanted to go home.

[ engine starts ]

After he got out,

I put my car in drive, and I got out of there.

♪♪

I did not hang around.

I went as far away as I could.

♪♪

It respected her decision to ask it to leave.

♪♪

I have not gone back over in that area since then.

And I won't. I won't go back by that house.

♪♪

Man: You think he might still be in that house?

He could very well still be in that house.

[ man screams ]

An experience like this

Really makes you question

What happens after you die.

♪♪

♪♪

♪♪

♪♪

Man: Aah!

[ line ringing ]

Narrator: In rural connecticut, rookie police officer

Kurt knapp rushes to respond to an emergency call.

Man: Dispatch to car 32, come in.

Go for car 32.

We've got a 459...

Narrator: Surprisingly, the call has come from

The area's most affluent neighborhood.

Copy that. I'm on my way.

I had been a military policeman in the marine corps

For four years and a civilian policeman for two years.

Police work can be completely quiet for five hours

And then suddenly it's high-energy,

High-adrenaline, panic, armed robbery,

Or something that you have to respond to.

Narrator: All the officer really knows

Is that the call recorded

An unwanted person on the premises.

Knapp: An unwanted person can mean a lot of things.

These are some of the most risky things

That a police officer can walk into

'cause you really don't know what is happening in there,

If there's been a fight, if there's firearms in the house.

You try not to prejudge the situation.

You really have to be careful.

Narrator: Strangely, the house is dead quiet.

There's no sign of the man who placed the call

Or any signs of an obvious emergency.

There's no one yelling, no one cursing, no one fighting,

No one threatening to beat somebody else up.

Narrator: But when he gets to the back of the house,

He finally sees a sign of life.

♪♪

He was very confused, very frustrated,

Almost like he wished he hadn't called.

Kurt: Sir, is someone inside the house?

Knapp: I said, "you really have to help me here.

You have to tell me what's going on."

Narrator: But the man seems reluctant to share

Whatever it is that's troubling him.

I didn't know how really to respond to this

Because it was not a typical scene by any means.

[ glass shatters ]

Narrator: The silence is finally broken by activity

Inside the house.

I looked up in the window and I saw a young man standing there.

He was about 18 or 20.

He had kind of a beatles haircut, wearing a t-shirt.

♪♪

And I said, "well, can I go in the house?"

All right, I'm gonna go in and talk to him.

He said, "well, you won't be able to do that because

When you go up there he disappears."

Now, I'm thinking either this guy is drunk

Or he's having some kind of delusion.

[ glass thuds ]

♪♪

Narrator: Unable to get anything further from the man,

The officer decides to go and find his own answers.

Hello? Police.

Knapp: I went upstairs.

Kurt: I just want to ask you some questions.

I began to think about what time of call it might be.

You know, drugs had permeated the area.

Hello?

There was usual kids stealing things or vandalizing property.

♪♪

And there was no one there,

Which kind of startled me

Because obviously, I had seen someone up there.

♪♪

♪♪

There was no indication

That anyone had been in the room for quite a while.

♪♪

I looked in the closets.

I looked under the bed.

I searched the rest of the upstairs --

The other bedrooms.

No one there.

And I'd just clearly seen someone

In the window when I was down below.

It kind of freaked me out

Because I had no idea where he went.

♪♪

Went back downstairs.

Narrator: The officer has no idea where

The teen could have gone off to.

Just like the man outside had warned him,

He has simply disappeared.

At that point, I really was at a loss at what to do

Because obviously there's nobody up here.

There's nobody in the house. There's nobody upstairs.

There's nobody anywhere in the house.

[ object thuds ]

Narrator: A sudden noise leads him back upstairs.

♪♪

When I got in that room, I found there was nothing.

There was no one in there.

Narrator: But the room suddenly fills with a bitter cold.

♪♪

Knapp: Honestly, it sent a chill down my spine.

It's almost like you expect rod serling

To come stepping around the corner and saying,

"this makes sense in the twilight zone."

♪♪

Narrator: The cold gives way to something much more disturbing.

♪♪

Man: Aah!

And I saw a young man standing there.

It seemed like he wanted to tell me something.

Narrator: Nothing of the officer's training

Can explain what he's just seen.

It was terrifying.

Narrator: When officer kurt knapp

Arrives at the location of a possible home invasion,

He encounters an uncooperative homeowner...

♪♪

...Rooms that suddenly turn icy cold and turbulent

And a mysterious teenage that seems to appear

And disappear out of thin air.

Typically when we find that things are thrown at people,

It's some type of warning either a person may be in danger

And a spirit is trying to remove them from an area,

Or that spirit just does not want them

In their physical space.

Narrator: Unable to make sense of anything that's happening,

The officer decides to leave.

In that moment, I was truly scared.

Narrator: It's time for the homeowner

To give him some straight answers.

Knapp: I walked over and asked the man,

"what's going on?"

He started to stammer and stutter

And he looked confused,

Hesitant to even say anything.

And finally he blurted out...

That's my son up there in the window.

Straight a student, captain of the football team.

♪♪

What about him?

Finally he said, "he's dead."

And I kind of stepped back said,

"come on. Now, what's really happening here?"

He said, "no, no, no. Believe me.

He died two weeks ago in a motorcycle accident."

♪♪

Narrator: Dismissing the old man as drunk,

Officer knapp decides to have a talk with the young man.

♪♪

♪♪

But when he gets to where he saw him last,

The teen has once again vanished.

♪♪

There was obviously things in there that belonged

To an 18 or 20-year-old,

A guitar, record albums, things like that.

This is just too weird.

I searched everywhere.

I looked every possible place that someone could hide.

I even thought about searching the walls for a hidden door,

A trap door, anything.

There was just no way he could've left the upstairs

Without me seeing him.

The young man was not there,

And I had no answers as to why he wasn't.

Narrator: Unable to find a rational explanation,

The officer is forced to come to a terrifying conclusion.

He truly is in the presence of a ghost.

Knapp: I had just clearly seen someone.

It was really startling

That this person had just absolutely disappeared.

Seeing a spirit, ghost,

Whatever you want to call it to any rational person,

This is a terrifying experience.

♪♪

Went back downstairs, talked to the father again.

And I said, "look, I don't know what to tell you.

"I mean I understand that you're seeing this.

"I saw it.

"but as a police officer,

This is kind of out of our area of expertise."

♪♪

"I honestly don't know what to do.

"I think if you're a religious person,

"you need to talk to you minister, your priest,

"whatever because really

This is not a police issue."

And he accepted that.

And he said, "I was so hesitant when you got here

"to even tell you what was going on.

But thank you for coming."

♪♪

Narrator: Satisfied the man is in no physical danger,

Officer knapp heads back to the police station

Still questioning everything that he's witnessed.

There was a a part of me that said,

"still, this is a hoax. This guy's crazy.

"there's something wrong here, all right?

This couldn't possible be real."

Narrator: Once at the station,

He goes searching for a rational explanation.

♪♪

Knapp: You want this to be resolved.

And it wasn't being resolved.

♪♪

We checked the records.

Narrator: His search leads him to a report

Of a recent motorcycle accident in the area.

♪♪

♪♪

The victim, the same young man he saw in the house.

♪♪

Two weeks before,

His son had been killed in a motorcycle accident.

♪♪

See a photo of him and I realized

That this was the same face

That I saw staring out of the window

Really sent chills down my spine.

♪♪

Many cases when a person dies, they decide to linger behind.

And that could be for a variety of different reasons.

Sometimes, the person doesn't even realize they're dead.

Other times, there's something connecting them here.

They're not ready to move on.

They quite often go to that place that they feel is safe.

♪♪

Narrator: The officer realizes that

By choosing to return home,

The dead son's homecoming was both frightening

And heartbreaking for his father.

Strangely enough, having an experience and encountering

Someone that you love doesn't mean it won't be

One of the most terrifying experiences

Of your life.

♪♪

♪♪

Man: How much did you share of this tale

With your colleagues at work?

I told everybody.

I thought it was an important story to tell,

That there are things in police work and life

In general that don't fit into the box.

There are things that happen that we just don't understand.

And we probably may never have an answer for.

♪♪

♪♪

♪♪

It's okay, dad. Everything's gonna be fine.

♪♪

♪♪

-Mum? -Oh.

Where are you, mum?

Help! Help!

I've been calling you all day.

[ crying, whimpering ]

Mum?

♪♪

[ line ringing ]

We have a 10-54 164 county road 6 west.

Winder: Copy that. We're on our way.

Narrator: Emergency medical technician

And ex-police officer stuart winder

Responds to the call for a possible sudden death.

Sudden death would mean that somebody has collapsed

And is presumed dead at that point in time.

Dispatch, this is ambulance 314 arriving on the scene.

However, sometimes that is not the case

When we arrive at scene.

Narrator: At this point, they can't discount

That they might be dealing with foul play.

Winder: As we're pulling up to the property,

We're looking for if anybody else is present.

♪♪

If there are any signs of anything abnormal for example,

Smashed windows.

Narrator: But as it turns out,

They are greeted and allowed in by the victim's son,

The man who placed the call.

Yeah, he looked a little bit shocked.

Hiya. Where is she?

-Upstairs. -Upstairs? Okay.

He told us that he had been trying to contact his mother

Throughout the day and had been unsuccessful.

He'd entered the house, looked around downstairs.

There was no sign of his mother.

He'd made his way upstairs and entered the bedroom.

Narrator: The emt and his partner are directed upstairs

To the possibly deceased patient.

♪♪

Woman: Help. Help!

When I reached the landing at the top of the stairs,

We heard what I can only describe

As muffled conversation.

Hello?

Narrator: The veteran emt quickly

Sizes up the situation.

Sudden death means that it's presumed that somebody has died.

Sometimes, they're not dead.

Narrator: But what is less clear is why there are two voices.

So, this was very perplexing.

The son never mentioned that there was

Anybody else in the property.

So as I approached the door... Hello?

I expected to find the woman alive talking to somebody else.

[ indistinct conversations ]

Narrator: Which is not at all what he finds.

It was silence and the lady was laid on the floor,

What looked like clearly deceased.

Narrator: They check to make sure.

She was cold to the touch. We got our equipment out.

We put a meter on her finger.

And that tells us if there's any oxygen levels in the blood.

We'd also check for pulse.

♪♪

Our conclusion at this point,

The female had been deceased for more than two hours.

Narrator: Which beckons the question,

Whose voices did they hear?

And where did they go?

The fact that both my partner

And I had heard the voices as we walked up the stairs,

We were both totally convinced

That there was somebody else in the property.

Woman: [ laughing ]

Narrator: Then again, they hear the two voices.

-Help me. -Get off.

Winder: I did look around.

I looked behind the door

Because there was a vacant area behind the door

Just to make sure there was nobody there.

Totally convinced it was coming from the room.

♪♪

Winder: There was only one door and one window.

There was no way that anybody could have passed us

By to get out.

Woman: You have to come with us. Don't worry.

There was nobody there at that time.

♪♪

We both looked at one another and just said,

"what the hell's going on?"

♪♪

Sir, can you come up here for a minute, please?

Narrator: What he needs more than anything now

Are straight answers from the woman's son.

You've got to gather the evidence to get the proof.

And sometimes, you're not always told the truth.

♪♪

Is there anyone else here in the house?

Narrator: But the man confirms

That there's no one else in the house.

Still baffled, all stuart can do is get the body to the morgue.

-Doa, ready for transport. -Copy that...

Woman: Help. Help! Help!

But suddenly...

Woman: Help, I can't. I can't do it.

Narrator: ...The voices start up again.

-Join us. -Help!

Narrator: This time much louder.

-Hello? -It's time.

-It's time to come with us. -Please. Help!

I looked around again in disbelief

Just making sure there was no one else there.

I can't do it!

You can leave him here, he's a big boy. Hello?

♪♪

It's empty.

It was just complete silence.

There was nobody.

Man: Transport eta, 15 minutes.

Narrator: Before the body can be transported,

They need to complete a report.

I still had to finish my job with the patient.

Even though we know the female is deceased,

We still have to go through the protocol.

Time of death, 10:04.

Aah!

♪♪

And then I saw something that I will not forget

As long as I live.

I saw a shadow go across the wall.

Woman: Help. No, I can't.

I knew for sure I was looking at something not of this world.

No, can't do it.

Respond to a 911 call,

They follow voices coming from a bedroom

Where they discover a woman dead on the floor.

And no signs of anyone else in the house

Until it becomes clear...

Time of death, 10:04.

...The voices did not come

From anything human.

♪♪

It terrified me.

When I looked over at my partner,

He looked as scared as hell.

We were just frozen on the spot really, my colleague and I.

♪♪

And I was looking at something that clearly couldn't be.

We were both totally convinced

That there was something paranormal.

Stuart follows the path of the shadow

As it paces around the room.

When I saw the shadow, I did look around

To see what may be casting it,

To see if there were shadows created that way.

But there was nothing there.

Winder: I'd describe the height of the shadow

About five and half feet.

And it was human shaped.

I couldn't tell any gender at that point.

-No, can't do it. -Yes, you're ready.

Narrator: He struggles to understand

What he's truly looking at.

When a person dies, there are many reports

Of witnesses seeing shadows.

A shadow figure has no physical features.

It's a theory that they're still forming.

They're in the process of becoming something else.

-You're ready? -No.

Narrator: Stuart concludes that the shadow

Is the woman's disoriented spirit.

The female had been deceased for more than two hours.

I had heard the voices as we walked up the stairs.

So I believe the female wasn't aware that she was dead.

Brewer: Some spirits aren't looking to move on.

They cling to the seductive pull of the physical realm.

They want to stay behind.

-Are you ready? -No.

-Yes, you are. -I can't do it.

Yes, you're ready. Come on.

Narrator: But he is less clear about the other voice

Conversing with the woman's spirit.

This voice that stuart heard might have been a guide,

A guardian angel, an ancestor, someone that might have come

To guide this woman back to the light.

No, I can't. I can't do it.

Narrator: To help the woman find her way to the light...

-Are you ready? -No.

Narrator: ...The man who has devoted his life

To saving others...

Hurry up.

Narrator: ...Takes the matter into his own hands.

It's time.

[ crying ]

My sister's a nurse and she has always maintained

And always whenever anybody dies open a window

Because she believes that's the way to let the soul escape.

And subconsciously,

It's something that I've always had in my mind.

As I approach the window to open it,

I think my partner was thinking, "what's he up to?

What's he doing?"

-Join us. -Help.

-Are you ready? -No. I can't do it.

-Yes, you're ready. Come. -I can't.

Help. Help.

No, I can't do it.

The shadow just seemed to slip out the window

And into the night.

Brewer: There are certain things we do after someone has died.

Some cultures believe in covering mirrors.

Some believe in opening a window to release a spirit.

But there needs to be some act, some ceremony, some ritual,

Some for of closure to release the spirit's physical contract

To our physical realm.

♪♪

Eventually, an undertaker came and removed the body.

[ police radio chatter ]

When we got back in the ambulance,

We had 20 or 30 seconds of just complete silence

Before we both looked at one another and just said,

"what the hell just happened in there?"

-No. -Mum?

-Where are you, mum? -Help.

I believe the son heard the voices,

Saw everything the same as I did before we arrived on scene

Because he did look shocked and scared.

-You're ready. -No, I'm not.

Mum?

♪♪

♪♪

Yes, you can.

You're ready.

This woman had just passed,

So she is looking for some form of guidance or instruction

As to what to do next.

Yes, you can.

You're ready.

You might think of having a paranormal experience

As a very passive act.

It's just something that we're witnessing.

Time of death, 10:04.

No!

When in fact, we might have a very significant role

In helping a spirit to cross over.

I believe this is exactly what happened with stuart.

♪♪

You can do it.

♪♪

After that incident, whenever we went to a call

Where there was a deceased person,

I would always make a point of opening a window

To let that soul escape.

I was always a skeptical believer.

And now I'm a believer.

I do believe in the paranormal.

♪♪