Original subtitles

[ police radio chatter ]

♪♪

Spinks: Prison hospitals are not equipped

To handle all emergencies.

We had to transport this guy to -- to the local hospital.

[ heavy breathing ]

I was ready to pull my firearm out and protect myself.

Mcfalls: Paramedic.

I had a very eerie feeling about this house.

[ laughing evilly ]

[ woman screaming ]

I felt fear. I felt terror.

-[ screaming ] -[ distorted voice ] don't go.

And that completely freaked us the [bleep] out.

[ screams ]

Spinks: I just witnessed the grim reaper come

And take this guy to wherever he was going.

Chapman: One of the most scariest moments of my life

Up to that point.

[ screaming ]

[ siren wailing, engine revs ]

Woman: Oh, my god!

Man: 911 -- please state your emergency.

I think it's a ghost! [ creature snarls ]

[ screams ]

♪♪

[ gun cocks, fires ]

[ woman screams ]

♪♪

[ door buzzes ]

[ metal door clanks ]

[ telephone rings ]

Narrator: With an inmate population

Of more than 3,000, correctional officer

And ex-military dave spinks' main job

Is keeping the public safe

When an inmate is taken outside the prison walls.

Man #2: This is control. Come in.

92962.

Go ahead, control.

On that particular day,

I received a call from the prison hospital saying,

"we have an inmate with a possible heart attack."

Prison hospitals are not equipped

To handle all emergencies.

We had to transport this guy to the local hospital.

So I hightailed it down to medical.

[ grunting ]

He had the pasty, pale look to his face,

And he was sweating pretty profusely,

Which is a telltale sign of a heart attack.

[ grunting, wheezing ]

I started doing my job,

Which was to search him for weapons

Or anything of the sort in case of a possible escape attempt.

You have to check their ears, inside their mouths.

Open wide.

[ grunting ] open wide.

They've been known to cut cavities

On the side of their cheeks

And implant things inside their cheek,

Inside their skin, in their hair.

Very ingenious people when it comes to escaping.

[ wheezing ]

♪♪

As I'm doing this, I notice the energy in the room changed.

And it felt very, very heavy.

[ heavy breathing ]

I thought there was someone else in the room with me.

It felt dark. It felt negative.

And I didn't like it.

[ moaning, wheezing ]

♪♪

The emts arrived, but I still have a job to do

To escort this guy to the local hospital.

Narrator: That job also includes the safety

Of the inmate himself.

He may have committed several murders.

That's not my concern.

He's still a human, and you have to treat them with respect,

And 9 times out of 10, they'll give you respect back.

They're people, too.

[ grunting ]

Narrator: Even with no medical background,

Spinks can tell things aren't looking good for his charge.

He was not in good shape.

Narrator: Riding in the ambulance,

The officer is all too aware of the threat of violence

That also exists outside the vehicle.

There's been numerous inmates over the years

At various prisons that have feigned an illness

And had guys on the outside waiting with weapons to,

You know, take over the officers and help an inmate escape.

[ grunting ]

Narrator: The crew arrives at the hospital with no incidents,

Other than the inmate's deteriorating condition.

[ inmate coughing ]

He let out this god-awful, just, grunt sound,

And he turned bright red and purple.

And it looked like he was flexing

Every muscle in his body.

[ groaning ]

[ police radio chatter ]

♪♪

Narrator: They rush him into e.R. For emergency surgery.

[ groaning ]

[ police radio chatter ]

♪♪

They took him in and started working on him immediately,

Hooking him up to all the machines,

Shooting his I.V. Full of chemicals.

And I stepped back out of the doctors' way

And I just basically guard the door.

They weren't telling me anything.

I was just -- you know, that's not my job.

My job is to just maintain the security of this guy,

Make sure he doesn't go nowhere.

Narrator: The operation lasts for nearly an hour to no avail.

The doctor finally called it and said,

"there's nothing more we can do. He's gone."

Narrator: Officer spinks' job

Now shifts from guarding the prisoner

Against a possible escape

To watching over his dead body.

Spinks: I'm just contemplating,

"wow, I was just talking to this guy a little bit ago,

And now he's gone."

Narrator: Faced with a morbid task,

The officer leans on his professional training.

For me, I guess being in the military,

After you had numerous experiences with people,

Even some of your friends maybe dying

Or getting killed and so on and so forth,

You kind of build up a tolerance to death in certain aspects.

But looking at the guy in the bed,

The dead guy, it didn't feel normal.

Very dark in nature, very heavy.

♪♪

I noticed the fluorescent light

Start to flicker and start buzzing.

♪♪

As I'm kind of looking at this light,

I see movement in the corner of the room.

♪♪

[ creature growling ]

I thought, you know, "wow, is there somebody in the room?"

But I knew there was no one in the room

'cause I witnessed everybody go out of the room --

The doctors, the nurses.

I knew I was the only one in there.

But when I saw the movement, I thought for one second,

"man, there's somebody else in here with me."

[ heavy breathing ]

It's almost like a dark shadow figure standing in the corner.

Never saw any facial features.

It just had the outline of a humanoid.

This thing was darker than dark.

It was darker than the dark in the room.

[ laughs evilly ]

Shadow figures are entities

Which don't want to be identified.

These are very dark, evil energies

That shy away from any kind of light or goodness.

They don't want to reveal their true form,

Their true intention, which is often quite evil.

[ heavy breathing ]

What the hell?

Jumped up out of my chair.

Scared the living hell out of me.

"what is this thing? Is it gonna hurt me?"

I was ready to pull my firearm out

And, you know, protect myself.

[ vocalizing indistinctly ]

[ grunting ]

Narrator: After corrections officer david spinks

Escorts a sickly prison inmate to a nearby hospital,

The patient dies.

Later, while guarding over the corpse,

The officer is confronted by a dark humanoid shape.

When I saw the movement,

That's when I thought it was a person,

But when I snapped my head to that direction,

That's when I looked up

And saw that this thing was massive in height.

What the hell?

It was black -- pitch black, and there was no light

Protruding through it or behind it.

And I was frantically reaching for the light switch

So I could get a better look at this thing.

I never looked behind me.

I never took my eyes off of this thing

Because that's just my training.

You know, when I'm focused on something,

That's what I'm looking at.

I have to see what's going on in the room,

Get a good look at what this is.

Lights flickering can be an indication of spirit activity.

Spirits are comprised of energy,

So it's easy for them to manipulate electrical devices --

Lights being a very popular way to communicate.

[ creature vocalizes indistinctly ]

[ screams ]

♪♪

That's when it all felt like the time slowed down.

It went into slow motion.

[ inmate grunting ]

I don't know if you've ever had a dream

Where you feel like you're running real fast,

But you're really going really slow in the dream.

That's what it felt like.

[ heavy breathing ]

Narrator: Spinks tries to get a better look

At the strange intruder.

So, I finally found the light switch.

I turn it on.

And, poof, there's nothing there.

♪♪

I start testing the light switch,

Turning it back on and off,

To see if it was some kind of trickery of the light,

Some kind of shadow created in the room somehow, and nothing.

It was nothing there anymore.

I did this several times.

That figure was no longer there.

♪♪

[ sighs ]

I couldn't rationalize what I just saw

Because I tried to re-create it, and I failed.

There was no explanation as to what I just saw.

This unnerved me significantly for a few minutes,

And then I sat back down trying to contemplate

What I had just observed.

And that's when the most chilling thing

Happened in the room.

Inmate: No! No! No!

[ distorted voice ] no, don't! No!

I heard a distinct voice crying out saying, "no!

I don't want to go!"

No! No!

It's a weird situation when you know the guy's dead

And he's still cuffed to the bed but still moving.

I can't breathe! No!

And that's when I saw the white mist

Coming out of this guy's chest.

No!

I can't breathe! No!

And it looked almost like a fire --

Right before a fire starts --

The smokiness coming out of this guy and rising up.

[ moaning ]

[ creature breathing heavily ]

♪♪

I start to just almost go into a little bit of a panic

'cause I'm not sure -- I'm asking myself,

"am I going crazy here?"

[ heavy breathing continues ]

It was a very negative feeling.

Oh, no!

It scared the living hell out of me.

♪♪

[ inmate moaning ]

♪♪

Was no heartbeat.

♪♪

I believe, personally, and this is my own opinion,

That that was that guy's soul leaving his body,

And there was something there to collect it.

When a person dies, there are many reports

Of witnesses seeing shadows, strange mists, balls of light,

Streaks of light at that exact moment

When the soul leaves the body.

♪♪

Spinks: 'cause of what he said, you know,

"no, I don't want to go," I kept wondering,

"did I just witness the grim reaper come

And take this guy to wherever he was going?"

I can't breathe! No!

In paranormal lore, it's usually said that an angel of death

Or a grim reaper is coming to take your soul.

And it's usually not to a very good place.

We certainly don't want them coming for us.

♪♪

[ inmate screaming ]

Suddenly, the door behind me flew open,

And I nearly jumped out of my boots

Because I was so transfixed on what was occurring

Right in front of my face.

And it was my partner.

He said, "don't look right, but I'll take over.

He's not going anywhere."

Made a beeline straight for the bathroom,

And I began throwing cold water all over my face

Because it really scared the living hell

Out of me what I had just -- the whole thing that transpired.

♪♪

I knew that I'd just witnessed a supernatural event.

♪♪

I've always felt that there's bad energy and good energy.

And there's bad people and good people.

And I feel that this was definitely

Almost a karma-type thing for this guy.

You know, it was time for him to pay the piper.

♪♪

[ breathing heavily ]

You're early.

I ain't done yet.

Yes. You are.

♪♪

♪♪

[ grunting ]

Kind of makes you reflect on your own life --

"hey, maybe I need to do things differently

'cause I don't want to go wherever he was going."

It didn't seem like it was a good place.

There are things out there that we don't understand.

And you better try to be a good person.

I mean, that's all the advice I can give you on that.

Unless you --

Unless you see something like this with your own eyes,

It would be very hard to believe.

♪♪

♪♪

Woman #2: We're gonna get towed.

Woman #3: Okay, listen, if we're playing beer pong

And you guys are gonna be on our team...

You better bring your "a" game.

He's going the speed limit, you guys.

[ laughs ] no one does that.

[ horn honks ] we're gonna be so late.

Come on! Go!

Please, just go.

[ engine revving ]

What --? [ horn honks ]

Man #3: Oh, my god!

[ all screaming ]

[ tires squealing ]

[ crash ]

Dispatcher: Unit 1356, come back.

Unit 1356 responding.

Narrator: Rookie emt ben chapman and his partner respond

To a vehicle accident located along a remote stretch of road.

[ police radio chatter ]

Copy that. Mark us as mobile.

The 911 caller, a witness at the scene,

Has reported multiple victims in one of the vehicles.

I became an emt basically due to my attraction to helping others.

So as soon as I was able, I went to school and got out there.

[ siren wailing ]

Dispatcher: 1356, first unit reports

Two fatalities at the scene, male, female, late teens.

Copy that. We're on our way.

Chapman: It was a littler early in my career,

So there was some anxiety.

I had never dealt with incidents

Before that had multiple fatalities.

Narrator: On arriving at the scene,

Ben learns the victims

Easily extracted from the wreckage

Had already been transported to hospital.

The only victims left are the deceased

That could not be moved.

It was reported that some of the victims

Were trapped in the small car.

Dispatcher: Unit 1356, coroner has been notified.

Copy.

Narrator: Ben's focus now shifts from saving lives

To recovering the dead.

♪♪

Chapman: Now there's a death investigation

That's gonna take place by the coroner's office

In conjunction with law enforcement.

Narrator: While his partner prepares a report,

Ben's job is to identify how the victims died.

I noticed a female in the front seat,

Also a male in the back seat.

♪♪

♪♪

Once I got a closer look,

I could see that she had a fractured neck.

♪♪

It appeared that she had died on impact.

Narrator: The next step is determining who the victims are.

Chapman: One of the priorities is to establish the identity

Of everyone involved as quickly as possible,

And that's a law-enforcement matter.

They do ask us to assist them

In locating items of identification,

Such as a driver's license.

♪♪

Narrator: Ben searches the vehicle for clues.

♪♪

In the car, I saw a purse and went to retrieve that.

It was a very confined space,

So there wasn't a whole lot of room for me to access it.

Narrator: As he grabs the purse...

[ all screaming ]

Narrator: ...He feels a strange jolt course through his body.

Chapman: The only way I can describe it is just a complete

Intrusive bombardment of emotion,

And it was a combination of emotions --

Absolute desperation, horror, sadness.

♪♪

Very strange emotions for me to feel.

They didn't match my situation,

And they certainly didn't feel like they were my own,

Which was extremely unsettling and very, very startling.

Narrator: He decides to take a closer look at the victim.

Chapman: Her face was covered in a fine glass powder

From the glass exploding.

Narrator: But something else catches his attention.

Chapman: Suddenly, there were some tears coming down.

Narrator: As an emt, ben knows all too well

It's impossible for the dead to shed tears.

And that was the most frightening thing

Because it was very confusing.

I was absolutely certain that she was deceased.

I was scared, but I hadn't completed the job

That I was doing.

Narrator: Bound by professional duty,

Ben ignores the unexplainable and gets back to the business

Of identifying the dead woman.

♪♪

This time, as he comes into contact with the purse,

He feels no jolt.

Instead...

[ woman screaming ]

Narrator: ...Sees something he would never forget.

It was the female from the accident.

♪♪

Then suddenly, you know, nothing.

There was nothing there.

Narrator: The emt elects not to tell anyone

What he thought he saw.

It was one of the most scariest moments

Of my life up to that point.

After I got the identification out,

I provided it to the state trooper.

My first instinct was to get out,

Was to remove myself from the area.

Narrator: Ben moves as far away as possible from the victim

As another ambulance takes her away.

Chapman: What I noticed was

That as soon as I got away from the vehicle,

All those feelings were completely gone,

And there was zero anxiety, zero fear.

Nothing at all remaining of what I'd just experienced.

[ woman crying ]

♪♪

Chapman: Suddenly, I felt her presence again.

♪♪

Unit 1356 responding.

Narrator: After racing to the site of a deadly accident,

Emt ben chapman attempts to identify a dead female victim,

Only to witness her sudden and terrifying reappearance...

[ woman screaming ]

[ chapman breathing heavily ]

Narrator: ...Even after she's taken away.

[ woman crying ]

It was so unsettling and startling

That I just had to get away.

♪♪

I had a little bit of some breathing trouble

From being frightened,

From being, you know, almost ambushed.

Narrator: As a rookie, the emt wonders

If he let his imagination get the best of him.

I was not understanding what was happening or what had happened.

♪♪

Dispatcher: Unit 1356.

Unit 1356 responding.

Accident on highway 24 and vine.

Proceed at once. Fire is on the scene.

All units, proceed.

We're on our way.

Narrator: Soon after, ben and his partner are dispatched

Not far away to another motor-vehicle accident.

Chapman: This particular location

Wasn't very well known for accidents.

It was a two-lane highway that had some curves in it.

Generally, people obeyed the speed limit there.

When we arrived on scene,

I noticed one vehicle that had severe damage,

Which indicated a very high-velocity impact.

♪♪

At that point, the fire department personnel

Had stepped away to start cleaning up the scene.

I was alone around the vehicle.

Narrator: Again, the emt enters the wreck

To identify the victims.

♪♪

Chapman: Suddenly, I felt her presence again --

The female from the accident.

[ screaming ]

Narrator: A familiar, dark feeling

Spreads through his body and mind.

The emt no longer feels like himself.

Chapman: It felt very much like someone

Had placed themselves inside my mind,

My body in a very unsettling way.

Brewer: Just after the moment of death,

You're just kind of in between worlds.

All you know is you're not in your physical body anymore,

And that's very confusing.

That's very jarring. That's very scary.

So a spirit might follow you if it recognizes you

As a safe, grounding, protective force.

Narrator: But the experience lasts only seconds.

Chapman: Everything stopped at that moment,

And there was nothing there.

Narrator: Despite his deep fear,

The first responder's thoughts are with the victim.

Chapman: I was upset that...

You know, that she was even still there experiencing that.

Narrator: As time passes,

Ben tries to put the haunting experience behind him.

About six months after this occurred,

After the second incident,

I was in the home of someone that I was seeing at the time.

Hey. Yes.

Do you have any sugar?

Yeah, on the fridge there.

Thanks.

♪♪

And I noticed there was a picture of this female

From the accident.

♪♪

How do you know her?

And she said, "yeah, that's --

A friend of mine passed away in a car accident last year."

Of course, I said that I was familiar with her.

♪♪

When I saw the photo of her alive,

It took me back to that day in a very specific way.

[ woman screaming ]

Chapman: I could feel her --

The fear that she had, the desperation.

The feeling was that she was trying to get

My attention again.

Narrator: Ben begins to wonder what role he might be playing

In the woman's life, or afterlife.

When a spirit is making itself known,

Part of us is pulled into that realm --

Part of our consciousness, our perception.

We're able to see things when that body,

When that spirit is in a state of transition.

I still miss her sometimes.

Come here.

-[ sniffles ] -come here.

[ crying ] it's okay.

♪♪

I'm gonna be okay.

I'll let you go now.

♪♪

Chapman: I believe that the physical contact between myself

And her very well could have amplified

The opportunity for her

To make contact with her friend at the time,

Which ended up being who I was dating.

Did you see her? Yeah.

Part of the story I don't often tell,

Because it seems so cliché -- it seems so unlikely and unreal,

But literally, that's exactly what happened.

Brewer: A spirit might attach themself

To another individual, perhaps,

If they see this person maybe living a life

That they still want to live.

You know, the pull of the physical world is so strong

To someone that's just crossed over.

So attachments happen very frequently, actually.

When people are killed in tragic events that are sudden,

As if from a motor-vehicle accident

Or any other accident...

Man #3: We're gonna be late. Come on.

Just go pass him.

Just pass him. Go!

[ engine revving ]

Oh, my god!

[ tires squealing ]

[ crash ]

Chapman: ...There may be a gray area,

Or a transition period that may be occurring

Or does occur.

♪♪

It's a fine line between respecting

Not only the people that have passed

And also respecting that we don't understand it all

And we don't have all the answers.

♪♪

♪♪

♪♪

♪♪

Ow! Aah!

Aah! Ohh! Geez!

[ telephone ringing ]

[ beeping ]

Life alert.

Let's go.

Narrator: Responding to the residential medic alert call

Is paramedic jen mcfalls,

For whom saving lives runs in the family.

[ siren wailing ]

My father has been in emergency services

For well over 30 years.

When I was in high school,

I realized this is what I want to do.

And I can't picture myself doing anything else.

Narrator: With no contact between the patient

And the medic-alert operator,

Jen and her partner race to the scene fearing the worst.

When we respond to these types of calls,

We treat it as a very serious matter

Because we don't know what we're gonna find when we get there.

Narrator: All they know is that the button

On the man's medic bracelet was activated,

Indicating he could be in grave danger,

Especially since he's no longer responding.

They could be bleeding out on the floor,

Possibly having a heart attack.

Any number of severe medical complications.

♪♪

Narrator: As with all medical-alarm clients,

The location of a hidden emergency key

Is relayed to the paramedics.

♪♪

Mcfalls: Paramedics.

As we entered the house, it was pitch-black,

So we turned our flashlights on.

We were looking for the patient.

So we start announcing, "paramedics.

Ems. Is anyone home?"

Narrator: Adding to the mystery of the call,

There seems to be no power in the house.

Mcfalls: Anybody home?

I was preparing myself for the worst --

Finding someone deceased.

Paramedic.

Narrator: Jen takes an immediate dislike

To her dark surroundings.

I had a very eerie feeling about this house.

We noticed a lot of knickknacks,

Porcelain dolls.

♪♪

It led me to believe that there was a female in this house.

Narrator: But why has she not come to greet them,

And where is their patient?

[ mcfall gasps ]

[ woman screams ]

Oh!

[ breathing quickly ]

Suddenly, something in that room tripped me.

[ panting ]

♪♪

Narrator: But aside from the scattered antiques,

There's still no sign of anyone.

♪♪

Mcfalls: Anybody home?

Jen and her partner take their search upstairs.

Mcfalls: Paramedic.

[ man groaning ]

We heard the voice of a man coming from upstairs.

-[ groaning ] -in here.

♪♪

[ groaning ]

We found an elderly man on the floor in his bedroom.

We asked him how he fell.

He told us that he had lost his balance and fell to the floor.

Narrator: The patient tells the paramedics

He's still feeling dizzy

And hasn't been able to move since the fall.

Jen, again, notices several dolls,

As well as an array of female articles.

Mcfalls: There was women's clothing all over the place,

Makeup, dolls.

Narrator: But when she asks the patient

Who else lives in the house,

He states that he lives alone.

Mcfalls: He said his wife had just recently passed away

And he had been too heartbroken to clean up the house.

And he began apologizing for the condition

That his house was in.

Narrator: The man explains the accident happened

As he was trying to store his wife's personal effects.

I must have lost my balance.

♪♪

How'd you know I fell down?

We told him that we received the medical alarm activation.

Narrator: That piece of information

Startles the patient.

But my pendant is -- is downstairs.

At that point, I was like, "what the [bleep]"

It would have to be within his reach for him

To be able to press the button.

This just got weird.

Narrator: Jen wonders if someone else might be in the house.

Is there anyone else here?

No.

Narrator: But if he's truly alone,

Then he would have had to press the button to trigger the alarm.

I started thinking, "maybe he's possibly confused.

He forgot he had his pendant upstairs."

So we started to check to see

If the pendant was somewhere in the room.

♪♪

Narrator: But what they find is not at all what they expect.

[ woman screams ]

♪♪

And that completely freaked us the [bleep] out.

Narrator: A 911 medic-alert call plunges

Paramedic jen mcfalls into a dark, twisted mystery...

[ woman screams ]

Narrator: ...Where no one seems

To have triggered an alarm bracelet

And where a house full of creepy dolls

Appear to come to life.

[ woman screams ]

Mcfalls: I turned to my partner.

We both said at the same time, "holy [bleep]"

This creepy doll was watching us.

We were both very freaked out.

Narrator: The patient seems almost hypnotized by the doll.

Those are my wife's dolls.

She loved them very much.

But jen has a job to do --

To find the patient's medic bracelet.

Something had to push the button on the pendant to activate it.

It would have to be within his reach for him

To be able to press the button.

Narrator: Coming up empty,

Jen decides to search the patient herself.

Do you mind if I search you?

Sure. Go ahead.

You won't find anything.

Okay, uh, just give me a...

We did not find the pendant.

[ glass breaks ]

Narrator: The paramedics hear a noise somewhere in the house.

I thought you said you were alone here.

I am.

[ woman laughs ]

Narrator: Jen decides to check it out.

♪♪

[ woman screaming ]

♪♪

Narrator: To her horror, jen discovers the same strange doll

That was just in the bedroom watching her.

What we'll end up seeing is the patient who has lost somebody --

The entity will actually create what we call a bluff identity

Where they will actually use objects to intimidate.

So they will move them and position them

Into different places to frighten the perceiver

Into feeling like they're out of control.

[ laughs evilly ]

[ animal chatters ]

♪♪

Narrator: Then she sees the patient was right.

His pendant was downstairs after all.

The pendant was with the receiver.

Narrator: But how could the injured man have triggered

The pendant from upstairs?

It felt like I was in "the twilight zone."

Operator: Can anyone hear me?

The receiver is a two-way-speaker system

In which the operator can stay in communication

With the patient until help arrives.

Hello? Is there someone there?

The operator must have heard me coming down

Because she started calling out.

[ beep ]

This is emt officer mcfalls.

I told the operator he has received help

And we are taking care of him.

Do you need anything else?

So I asked her how did she receive this call.

Narrator: What jen hears next changes her life forever.

It was a woman's voice.

She said, "my husband needs help.

Send someone soon," and then her voice cut out.

Once I heard that, a shiver went up my spine

Because he told us that his wife had passed away

About a month prior to this situation.

♪♪

It's hard to say exactly what this actually was.

It could be something like the fleeting type

Of paranormal activity that we sometimes see,

Where one thing can happen,

Last for an extremely short amount of time,

And then disappear just as quickly.

Mcfalls: I immediately went back upstairs as fast as I could.

♪♪

Narrator: Jen decides to take the patient

To the hospital for further tests.

Mcfalls: I told my partner,

"if we're gonna transport him, we need to go,

And if we're not gonna transport him, we need to go."

[ laughs evilly ]

Narrator: She notices the same doll now back in the bedroom.

♪♪

I'm fine. I'm okay. I'm okay.

The patient told us that he's fine.

He doesn't feel any pain anywhere,

And that he did not want to be transported to the hospital.

So we called our medical command physician,

And he gave the approval for the patient to not be transported.

♪♪

[ sighs ]

Knudsen: In this case,

We're definitely talking about an intelligent entity

That has managed somehow to actually communicate

With the dispatcher and get a message across,

Which is quite something.

♪♪

Ow! Aah!

Aah!

[ groaning ]

[ voice echoing ] woman #4: My husband.

My husband. He needs help.

Send someone soon.

He needs help.

He needs help.

I think oftentimes, we forget that these intelligences

Are emotional beings

And that they can think and feel and process

And that they still very, very much care

For the people that they observe all the time.

And I think it's easy to forget that

Just because we can't see them

Doesn't mean they're not still there.

I find it incredible that even in the afterlife,

His wife is still taking care of him.

Woman #4: You're okay now.

Knudsen: Love is one of the most powerful human emotions.

It can actually begin to change the physiology of our body.

So the idea that it expands beyond the physical form is,

To me, absolutely credible.

Man #4: 911. What's your emergency?

Woman #5: This is medic-alert operator number 6028.

This will be a story that I will never forget,

A call that will always be in my mind.

♪♪