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Woman on TV:
This cream is a miracle.

My fine lines
and sagging skin are gone.

I look like
a different person.

[Loud boom]

[Groans]

Hey! Bro!

Thanks for the referral.

Painting the Smith house today.

Hey, it's me.

Heads up.

Someone's got eyes on us.

I need to come in.

[Telephones ringing]

Synalock. May I help you?

[Indistinct chatter]

He's on a conference call,
but he should be off

in a few minutes.

Mr. Werner's not available.
Can I have him return?

Thank you.

What?

You changed your hair.

No. Not really.

Hey. Just give me a second.

What do I have this morning?

Ok, move London
to 12:30

and reschedule lunch
with Caldwell.

So, what's going on?

I don't know.
You tell me.

[Gunfire]

[Screaming and shouting]

Man: Don't shoot!

It's today?

I can't.
I've got a big meeting.

Fine. Put her on.

Hi, sweetheart.

I know.

Ok. Well, mom's gonna
record the pageant.

I know. I wish
I could be there, too.

Ok. Break a leg, honey.

Hey, good morning.

Oh, look at you
spoiling me. Thank you.

Where's yours?

Oh, I quit caffeine.

Trying to relax more.

Well, don't relax
too much.

You got 10 hours
of takedown

and arrest procedure
training to recertify.

Since when?

Since the hearing.

Am I the only one?

Prentiss,
you've been away.

Oh, yeah. I guess
I can't complain.

Well, especially
not to your trainer.

Oh! You're doing it?

Don't get too excited.
I'm about to put you

through the wringer.
You can believe that.

Workplace massacre
this morning

at Synalock Incorporated.

That's in Charlottesville,

which is practically
our own backyard.

That's a high body count.

Yeah, 8 victims in total.

All employees,
including the CEO.

5 were shot,
3 were stabbed to death.

A gun and a knife.
That's highly unusual.

It could be two killers.

That would be the first time
for a workplace killing.

Their business is Internet
security for corporations.

They didn't have video
surveillance?

They just moved into
a new building.

They didn't have time
to set up their system yet.

How is it no one heard
or saw anything?

This killer was prepared.

Highly organized.
This was premeditated.

He kept his emotions contained.

Pretty hard to do for
the typical workplace killer

who's mentally ill or outraged
about some perceived injustice.

The high body count

indicates
a hell of a lot of rage.

One employee, John Owen,
was MIA.

Local P.D. haven't been
able to locate him yet.

Any unhappy clients?

Or a domestic situation
among the employees?

Don't know, but your
friendly neighborhood genius girl

will find out.

Bottom line is
a mass killing

is a classic
show of force.

It's a way
to become known.

Which is why suicide, often by cop,
is usually part of the plan.

So where's the unsub?

Rossi: He has a reason
to stay hidden.

Hotch: He's not finished yet.

♪ Criminal Minds 7x03 ♪
Dorado Falls
Original Air Date on October 5, 2011.

== sync, corrected by elderman ==

Reid: "Men are not
prisoners of fate,

but prisoners
of their own minds."

Franklin D. Roosevelt.

Agent Hotchner?
I'm Trooper Long

from the Bureau of
Crime Investigation.

Appreciate you
coming so quickly.

Absolutely. These are Agents
Rossi and Jareau and Dr. Reid.

So a Fed Ex carrier
called it in?

At 8:03, on his
early route.

No one expect to go to work
and never come home,

but today at Synalock,
a new company providing

Internet security...

After the news broke,
half the town called in sick.

Understandable.

The media's in a frenzy.

A press briefing from you guys
would calm them down.

Of course. As soon as
we make our assessment.

So what do we know about
the missing employee so far?

Apparently
he's a programmer.

We have
an unconfirmed report

of a neighbor seeing his car
near his home this morning.

You said the CEO's office
was ransacked?

Yes. Adam Werner's office.

JJ.

This is the first
victim we found,

Nathan Munz.

The position of the body
suggests

he was one of
the last ones killed.

He tried to escape
and almost made it to the exit.

Jane Burney and Vinia Dev
were here.

Jane tried to run,
Vinia didn't.

How do you know?

She's half under her desk,

which means she tried to hide
and the unsub found her.

So these 3 were stabbed

and the rest
were shot to death.

Have you considered
two killers?

Yes, but the bloody
footprints

all seem to come from
the same pair of shoes.

Given the violence, if there
were a second killer,

he'd be hard-pressed to get away
without leaving tracks.

If there was only
one unsub,

he used his gun first,
emptied his magazine,

didn't have a replacement,
and resorted to using his knife.

He'd have to be physically fit or
at least intimidating enough

to subdue so many people.

If this were highly
premeditated,

he would have brought enough
ammunition to kill everyone.

Unless he had
a single target.

He killed the rest of them
because they were witnesses.

We need to figure out
who his first victim was.

These are contracts
Synalock had.

What was the unsub looking for?

Maybe he was a client
searching for his own contract

to hide any connection
to Synalock after the murders.

Ah, everything's digital these days,
though. The hard copy's just a backup.

So the unsub's looking for
an object, an old record,

something
not on a computer.

Huh. Rossi, check this out.

So, uh, Werner was worried enough
about his safety to be armed.

And he didn't have time
to go for his gun

or didn't perceive
the threat to be immediate.

Or keeping a gun around
was out of force of habit.

He was a veteran.

A naval officer
by the looks of it.

A decorated one at that.

He was awarded
the Navy Cross in 2000.

Something else
used to be here.

Another picture frame.

Blood splatter overlay patterns

indicate victim number 3
was over here.

Victim number 2 right here.

And finally victim number one
right here.

- Adam Werner was killed first?
- Looks that way.

Which means the unsub made it all the
way in here without alarming anyone.

He wasn't threatening.

That's why Werner didn't pull
the gun we found in his office.

He could have been
the missing employee.

He may have taken that photo
from his office if he was in it.

Why would an employee

be interested
in Synalock's contracts?

Maybe this is about
one client.

He could be after specific
company information.

He had another motive
besides killing.

[Line ringing]

[Ring]

Hello.

Dad, it's me.

Hey, Luke. Your mother and I
were just talking about you.

Dad, listen to me.
Has anyone called you,

asked you any questions?

About what?

About me.

No. What's this about?

There's a situation.

What sort of situation?

I'll tell you about it
when I see you.

In the meantime, don't answer
your phone or your door, ok?

Why?

I'm on my way there now.

[Dialing]

[Line ringing]

You've reached Jenna.
Leave a message.

Hey, it's Luke.

Uh, look, I know
you don't want to hear from me.

But something's come up
and I need to know

that you and ally are safe, ok?

Call me. Bye.

It was clean and fast.

He sliced through the left carotid
and abdominal aorta,

major arteries
that would bleed out quickly.

Killed with an economy
of motion.

Yes. And all 3 stab victims
had similar wounds.

What about
the shooting victims?

They all took two .45s
to the chest,

except for Adam Werner.

He took 4 body shots
and one to the head,

execution style.

Definite overkill.

Somebody was angry
with the boss.

Somebody with
hunting skills.

Or a law enforcement
background?

Thank you.

Mom? Dad?

Hey, Luke.

There you are.
Mother's upstairs.

She was worried
that something happened.

It's good to see you,
buddy.

Dad?

What have you done
to my father?

What are you talking about?
I'm right here.

I'm right here.

What's wrong?

Is this about the mission?

What mission?

What's wrong with you?

Aah!

What have you done
to my father?

[Gasping]

Talk to me, little genie.

Well, since you know
how to rub my lamp,

your wish is my command.

I checked the Synalock
client list,

and the Defense Intelligence
Agency is new to them,

so there really isn't
anything to report,

and everyone else is crazy
happy with their service.

No complaints logged online?

Zero. I'm talking every
high-tech blog,

every chat room,
glowing accolades.

No one had anything contrary
to say about Synalock.

Any employees have a history of
domestic disturbances

or stalkers?

Not that I'd violate privacy
laws to check, she says,

but the answer is no.

So Synalock is clean.

Mm-hmm. As a whistle.

Which reminds me...

You know how to whistle,
don't you?

You just put your lips
together

and blow.

I love it when you talk
old movies. Later, baby girl.

With all the overkill
on Werner,

there's got to be
a personal connection.

We've located John Owen,
the missing employee.

He's been at a Doctor Who
convention in San Diego

since Saturday.

It was a scheduled
vacation.

Lucky guy.

I'll say. That's supposed
to be an awesome convention.

So if it wasn't someone
connected to the workplace,

who is it?

You know, given the precision
of the kills,

it could be someone
with a military background.

Or a professional hired
by a business competitor.

A hit man
would just kill Werner.

Killing the entire office
seems unprofessional.

Hotch:
Werner was a Navy veteran.

He had D.I.A. contracts.
He had close ties to the military.

It could be someone from his
past harboring an old grudge.

Trooper, issue a Be on The Lookout
to law enforcement

for a physically fit male in his
30s to 40s, possibly a veteran.

He appears nonthreatening
and blends in easily.

He's armed and extremely
dangerous.

He most likely will kill again,

either himself or others,
very soon.

[Loud heavy metal music playing]

[Turns off music]

Uhh!

What do you know
about Dorado Falls?

Nothing. Is this
because of Jenna?

What did you
do to Jenna?

Luke, please, stop this,
I'm begging you,

your mother,
her heart is weak.

Whatever's wrong,
we'll help you.

This is your last chance.

You tell me where Mark
and Mary Dolan are.

I'm Mark Dolan.
I'm your father.

For the love of God!
Please, Luke,

we're your parents.

[Crying] Luke...

Luke, please!
For the love of God, please.

Please, Luke! I'm Mark Dolan!
I'm your father!

For God's sake!

[Loud heavy metal plays]

Are we sure the unsub
is their son?

Luke Dolan called Synalock
early this morning.

Garcia confirmed it.

Know many 60-year-olds
with a boom box?

[Heavy metal plays]

[Rossi turns off music]

Trying to mask the sound
of the gunshots?

Could be. Or he was
torturing them with sound.

Why were they bound
and gagged in the closet?

Why not just kill them
right away?

Maybe he was trying
to get information from them.

About what?

[Cell phone rings]

Go ahead, Garcia,
you're on speaker.

Ok, Luke Dolan was
in the same Navy unit

as our CEO Adam Werner.
That would be the 212th.

They were both communication
clerks at Camp Patriot in Kuwait.

I'm sending all this information
to your emails now.

Any other family?

He has a wife, Jenna.
They've been separated for years.

She lives in Bethesda
with her 8-year-old daughter.

We need to bring her in
for protective custody

and to interview her.

Send local P.D. and have
our nearest unit meet them.

Garcia: Done and done.

Ok, it looks like
he served 13 years,

honorable discharge
in 2005.

And now a VP
of a biotech company.

He was never
a Synalock employee.

So, what happened
to this guy?

He was separated from
his wife about a year ago,

but that's a bit far back
to be a trigger.

Well, he's unstable.

He's on a rampage
of some kind.

What if mentally he was reliving
a combat situation?

It could be
post-traumatic stress.

Everybody could
look like an enemy.

Prentiss, this was
a close-knit family.

Look at them.

They couldn't have been
more proud of their son.

How bad would
his disorder have to be

to make him kill
his own parents?

Reid: Post-traumatic
stress disorder rarely

turns people into killers,
but soldiers with PTSD

have been known to strangle
their wives in bed

while having flashbacks or nightmares,
believing they're on the battlefield.

In 2005, an Iraqi war vet
assaulted two people in Las Vegas,

believing them to be
enemy combatants.

So Dolan's having
a sustained flashback.

Pathological disassociation is one
of the markers of complex PTSD,

although Dolan has been
stateside for 6 years.

An escalation of the symptoms
is possible,

but it would be rare for them
to appear out of nowhere.

Well, he seems to have
made a successful transition

to civilian life.

Well, at least on paper it does.
We should find out

if he's had any symptoms
since he left the Navy.

It could have been
the catalyst for the separation.

I'll have Garcia
check his records.

Hotch, Dolan's been
going through this.

Look, old mementos
and journals from

his days in the service.

He didn't come here
just to kill his parents.

He came to get something.

He's on some sort
of mission.

The car's washed,
spotless inside,

there's no paint
separation or rust.

This accident was recent.

I agree.

The Navy's in his blood.

He would never let that go
without getting it fixed immediately.

It might have triggered
his condition.

I'll have Garcia run the plates,
check for any recent accidents.

So, Dolan left his sedan and
didn't take the parents' car.

He was smart enough to know
it'd be tracked.

He's either on foot
or he's stolen another vehicle.

If he's capable of doing this,
he's rational and clear-thinking enough

to evade
his perceived enemies.

So despite any
mental incapacity,

he's still performing
at a high level.

Just got word the local P.D.'s
at the wife and daughter's house.

Dolan's unpredictable
when he's on a rampage.

We need to go wide.

We need to get
the profile to the press.

Luke Dolan
is a Navy veteran

we believe is suffering
from PTSD.

A recent trauma
may have triggered this.

He is experiencing
pathological disassociation

and may believe he's in
a combat situation.

What this means is,
to him,

everyone is a potential enemy.

Do not underestimate him.

Despite his mental state,
he has extreme survival skills.

Right now, we believe
he's within a 250-mile

radius of Roanoke.

He is armed
and extremely dangerous.

It is important that you do not
approach this man.

He believes
that he is on a mission,

and if threatened,
he will kill.

So if you see him,
stay away

and notify the authorities.

Sir. Sir!

Dispatcher: All units,
suspect is a Navy veteran...

Sir, excuse me. Sir, I need you
to stop right there.

Dispatcher:
14, what's your status?

This is 14, shutting
down Linley Road now.

Sir, this road's closed.
You'll have to turn around.

What's going on, officer?

Official police matter, sir.

Rossi: One thing that's
been bothering me

is the first victim,
Adam Werner,

was given the Navy Cross
in 2000.

We weren't at war.

Exactly.

You have to show
extreme sacrifice,

risk life and limb to win the
second-highest medal of valor.

So what did he do during
peacetime to deserve it?

So, Garcia discovered
part of Dolan's military

records were encrypted.

I just go the complete file
from the Pentagon.

He wasn't a clerk.
He was a Navy Seal.

Let me guess.
Adam Werner was, too.

Yeah. Werner was the seal team
leader, Dolan was his number 2.

Their unit was part of JSOC.

They were involved in over 20
highly classified missions.

Which missions
were in 2000?

Uh, only one.

Operation Dorado Falls.

See what you can
find out about it.

Will do.

- That changes the profile.
- Definitely.

How so?

Navy Seals are screened
carefully for vulnerability to PTSD.

They're resistant to it.

So why would a trained
Navy Seal kill his commanding officer

and his own parents?

I don't know, but it's gonna be
a lot harder to find him.

Very few people on this planet
are capable of stopping him.

Luke Dolan just evaded
a roadblock near his wife's house.

They searched the surrounding
area. There's no sign of him.

Did you notice any recent
changes in Luke's behavior?

I saw him Friday afternoon
when he dropped Ally off.

He was fine.

Did he ever mention
Dorado Falls?

No. What is that?

A mission he was on.

He didn't share that part
of his life with me.

Luke was always very good
at compartmentalizing.

Is that why
you two separated?

He's a good man
and a wonderful father,

but I always felt
he was more married

to the Navy than me.

You weren't
a priority to him?

Somebody once told me
all Navy Seals had a bolt hole,

a secret location
outside the country

where they had another identity
and bank account set up.

And I asked Luke about it once
and he didn't deny it.

The fact of the matter is,
he was ready to leave

in an instant.

He had an exit strategy.

Yeah. That didn't include us.

Is daddy gonna be ok?

Oh, honey, come here.

Ok, so it turns out
6:20 Friday night

Dolan got in a car accident
in Bethesda.

That must have been after
he dropped off his daughter.

He suffered minor injuries,
he refused medical treatment.

Well, his wife said he was fine
when he left her.

What was his mental state
after the accident?

Normal. Field sobriety test
came up negative.

Morgan: That wouldn't
rule out drug use.

I'd consider schizophrenia,

except he's the wrong age
for the first psychotic break.

It could be an aneurysm
or a brain tumor.

Well, one thing's for sure.
He's having a mental breakdown,

but what are the
specific features of it?

He's not living in a past time
and place, he's living in the present,

with the capacity and intelligence
to evade law enforcement.

[TV playing]

Honey, grab me a soda, will you?

Honey, the movie's starting.
You're missing Robert Mitchum.

You want her to live?
Tell me where my family is.

He took my husband.

Boyd was bleeding
and he dragged him out.

- Mrs. Milgram--
- Is someone from the army helping?

Ma'am, listen to me.
The FBI is in charge

of looking for your husband,
but I need you

to try to remember
what Luke Dolan said.

I can't. It was gibberish.

Yes, you can.
Just close your eyes.

Ma'am, I believe
that you can.

Just listen to the sound of
my voice and you'll be fine.

Just try.
Close your eyes.

There you go.

Just relax and breathe.

Very good.

Now, what were you doing

before he broke into
your house?

I was in the kitchen.

I was pouring a drink
for my husband.

He takes me to the living
room and ties me up.

Morgan:
What does he say?

Where are my real parents?

He asks where
his real parents are.

How the hell should I know?
I don't even know you.

Don't play dumb.
You replaced them.

Does he think your husband
did something to them?

He says,
"you replaced them."

Luke and Mrs. Milgram:
The replacements are dead.

Does he mention
Dorado Falls?

Yes.

This is about Dorado Falls,
isn't it?

And gaslighting.

Dorado Falls?

You're gaslighting me
'cause of the mission.

The mission? Who's your
commanding officer?

You won't get away
with this.

Where are you keeping
Jenna and Ally?

Where's my family?

He was calm until
he asked about his family.

Then he hits Boyd
with the gun.

All of the Milgrams'
cars are still here,

so he must have taken the General
in whatever vehicle he came in.

He talked about gaslighting.

He thinks someone's trying to
purposely distort his reality.

He said his parents
had been replaced.

He just sounds
delusional.

You know, he might have
Capgras syndrome.

It's a delusional disorder
in which one believes that

their friends and loved ones

have been replaced
by imposters.

Sort of like "Invasion
of the Body Snatchers."

It typically involves
only one sense, such as sight.

Basically, the neural connection
between the visual cortex

and the emotional center
of the brain becomes severed,

so that looking at a loved one
doesn't elicit

the same emotional response
one would expect.

Hotch: So you think
they're an imposter.

And the interesting thing is

that the auditory connection
remains intact,

so that if they were to hear
a loved one speak and not see them,

they'd think
that they were real.

What causes this syndrome?

It's unknown
in 60% of the cases,

but the rest have
an organic cause,

such as tumor or head trauma.

He was in a car accident
Friday.

People with
delusional disorders

don't all become
killers, though.

True, but Dolan's background
as a Navy Seal,

his knowledge of secret
missions, plus Capgras syndrome,

could result in extreme paranoia.
It's the perfect storm.

Prentiss: Is there
a cure for this?

Unfortunately, no. Although
medications have helped in a few cases.

So this guy's stuck with it.
He's not killing for the thrill of it,

he does it because he believes
he has no other choice.

He murdered his best friend
and his parents

because he believed
they were imposters.

So if he were to see
his wife and daughter,

the results
would be deadly.

Dolan kidnapped the General
and didn't kill his wife

because he had never
met them before.

There might be
another reason.

He wants contact.

I don't know what you think
you're gonna gain by your actions,

but I do know this--

you swore an oath
to defend this country

and behave
with moral rectitude.

Were you thinking of morals
when you gave the go-ahead

on Dorado Falls?

I told you,
that wasn't me.

You're a liar.

This country's at war,
and Dorado Falls

is nothing but
a speck on the radar.

No one even remembers.

I remember.

What are you
gonna do with me?

I'll trade you
for my wife and child.

And if that doesn't work?

I'll kill you.

You're not a Navy Seal,
you're a disgrace--

how close are you
to getting Dolan?

Our primary goal right now is the
safe recovery of the General.

This is highly classified
information, Agent Jareau.

Can't the BAU
do this on their own?

We could. But your help
would speed things up.

You're smart enough
to see the upside, I'm sure.

You help and it goes well,
you get your ticket punched.

You don't and it goes south,
well, the weather's not

too bad outside the beltway.

It's all in there.

You know why Dolan's
so worried about this mission?

I have no idea.

Were there complications?

Every mission
has complications.

But there's no blowback on this
one, I can assure you of that.

Ok.

It just--I can't understand
why Luke would do

all these awful things.

What's happening to him?

We think his car accident

triggered
a delusional disorder.

Oh, my God.

We need to know
who Luke was closest to.

His father.

[Classical music playing]

[Cell phone rings]

[Ring]

[Ring]

Hello.

Is this
Lieutenant Luke Dolan?

Who is this?

Sergeant Major David Rossi,

United States Marine Corps,
retired.

Who told you
to call me?

I volunteered to call you.

I knew your dad, Mark.

We were in boot camp
together at Parris Island.

He's a good man.

Still triangulating
a location. Hold on.

Hold on.
Now, we can talk,

but first I need to know
that General Milgram is safe.

He's alive,
if that's what you mean.

What's up
with the music?

I have no idea.

Why did you kidnap
the General?

For leverage
to get my family back.

Do you think
we're holding them?

I saw you take
my wife and child.

What have you got,
Garcia?

Getting closer.

We're in the warehouse
district. Stand by.

Please, stand by.

Got it! 3352 Spring Street.

Let's go.

Release the General and then
we can talk about your family.

He's innocent.

So you think.

Luke, do you think your
father would approve

of what you're doing?

I just want my family back.

Besides, I didn't start this.

Start what?

Dorado Falls.

Why don't you tell us
your side of the story?

You first.

All right.

Dorado Falls was the name of a boat
off the coast of Cape Town.

It was owned by
a South African diplomat

who was selling
nuclear secrets to Iran.

So what's
the big secret?

There isn't one.
Don't get me wrong,

lives were lost, but there's been
far worse missions.

His mind chose Dorado Falls
to build a conspiracy around.

This can't be it.

Garcia, it's an empty lot
with a cell phone repeater.

Give me a rundown
on the buildings in the area

and the years
that they were built.

All over it like
cat hair on a sofa.

Btw, I can usually locate
a cell phone within 3 meters,

but sometimes there are
circumstances beyond my control,

like physical barriers
blocking a signal,

not being in the satellite's
direct line of sight,

which bounces the signal
to a repeater.

Garcia, tell me
you've got something.

Oh, sorry.
Yes, I have something.

There is a hotel built in '74
that is scheduled for demo,

and there is a warehouse
scheduled for loft conversion

that was built in 1928.

All right, walls were
thicker in the twenties.

What's the address
of the building?

More GPS signal interference.
Exact address is...

291 Hope Street.

291 Hope.

Intel failed to identify...
Two children aboard the boat.

There was a chance to abort,

but we were given orders
to go ahead.

Someone in the D.I.A.
made that final call.

I never knew
it was Milgram until now.

Rossi: Sometimes collateral
damage can't be avoided.

You know, people that sit
in offices always think that.

This is Red Echo.
We have unwanted targets.

Permission to abort.

Negative, Red Echo.
The operation is a go.

I repeat, the operation
is a go.

[Gunshots]

Rossi: You had to shoot
those kids, didn't you?

They saw us. They would
have blown the mission.

They were witnesses.

Just like everyone
at Synalock.

Someone wants revenge.

We've always known
that our own government

might disavow us.

They tried to buy Adam with the
Navy Cross, but it didn't work,

so they've replaced him
with an imposter.

And now they're taking
my family one by one.

Listen, Jenna
and Ally are safe.

You expect me to believe that?

I know they're
coming after me.

I'll make you an offer.

You let Milgram go
and I'll take his place.

I don't want you,
I want my family.

The people who have them
will not negotiate

unless Milgram is freed.

But you need insurance.
I get that.

Let me take his place.

Why would you
do that?

Because I'm not just a guy
behind a desk.

I was a marine with boots on
the ground, just like you.

I know what you've been through.

I want you to get
your family back.

All right.

Where's Hotch and Morgan?

The Spring Street
address didn't pan out.

They're searching
the warehouse right now.

Luke, I need
your exact address.

[Classical music playing]

All clear.
Clear.

We got the General.

He's still alive.

Guys, get him out of here.

Now, where the hell is Dolan?

Yeah, he used the radio the mask
the sound of his movements.

We're on the move.

This was all
part of his plan

to find out who was holding
his wife and daughter.

But you never said
you were FBI.

He saw the number
I called from.

He'd recognize an FBI prefix.

So, what, he's on his way
here to Quantico?

I know the head space
he's in.

He feels all alone
right now.

There is no risk
he won't take.

As a Navy seal,
he did training here.

He knows this place.

Hotch: All right, alert the guard
gates and secure the building.

Entry and exit
through one door only.

An FBI police officer
was just found shot to death

in the academy
parking structure.

He's already here.

Dolan's photo's already been
sent on all internal servers.

Hotch: He's probably changed
his appearance already.

And he's got
13 floors to hide on.

We should make a General
P.A. announcement.

No. He believes he's on a rescue
mission that he can pull off.

As long as he thinks that,
he'll stay calm.

I've got hundreds
of employees in here

and you want me to do nothing?
Nothing overt.

Have your teams quietly
search and seal off each floor.

Garcia, I need you on the
building's operations computer.

Ready and able, sir.

Dolan's got a police radio.

I want all alerts sent through
a secure tactical channel.

I can talk to him.
He won't hurt me.

We can't take that risk.

You'll be safe in here.

I don't see him.

He knows how to be invisible.

[Beeping]

I got him. He used
the dead officer's I.D.

to enter the 7th floor.

Seal it off.
Nobody in or out.

Navy Seals never start a mission
without an exfiltration plan.

Check the exterior and
elevator shafts for riggings.

Turning exterior cameras now.

A member of the seal team said
Dolan's an expert in explosives,

disabling and building them.

Also be on the lookout
for explosives.

[Telephone rings]

[Ring]

[Ring]

[Ring]

Hello?

Is this Sergeant Major Rossi?

Yes. I was hoping
you'd call, Luke.

Where are you?

Right behind you.

Ok, ok. Easy, easy.

Oh, my God.
Oh, my God.

All right. Luke,

you don't want to be
aiming that around.

Snipers have
the building covered.

You're in the crosshairs
right now, I can guarantee that.

Windows are bulletproof.

High-density Lexan, right?

I'm the one you want.

You can let my team go.

I'll trade you. Give me
my wife and daughter.

You have 3 minutes
to decide.

Is he for real? He'll blow us
all up, himself included?

Start an evacuation.

Can we evacuate everyone
in 3 minutes?

Prentiss, I need
his wife in here.

No one is seeking
revenge here.

You've created this conspiracy
in your own mind.

You took my family.

To protect them from you after
you murdered your own parents.

They were imposters.
You have my real parents.

Your real parents are dead.

JJ: Spence--

you want to know
what's really going on?

You were in a car accident
3 nights ago

and you suffered a head trauma.

If I don't see Jenna
and Ally now...

We're all gonna die.

Jenna on P.A.: Luke?

Can you hear me?

I need you to stop
what you're doing.

We're fine.

Me and Ally
are safe.

Luke, you have to let
those people go.

The terms haven't changed.

Morgan: You don't
believe that's her?

I've been through this
before.

You have one minute.

Daddy? Why are you doing this?

Mommy says you don't feel good.

Maybe you need to lie down.

[Crying]
I'm scared, daddy.

I just want to go home.

Jenna, can you talk to him
about something personal,

something that only the two
of you would know about?

Do you remember our honeymoon,

when you woke me up at night

and you took me up that mountain

that you'd hiked years before?

We watched the sun rise.

It was magical.

And you said

that as much as you loved
this spot,

you loved me even more.

Do you believe
it's her now?

Your eyes and your mind
are playing a trick on you.

When you see your family,
you think that they're imposters,

but it's all caused
by an illness.

You're sick, Luke.
It's not your fault.

I love you, daddy.

We both do.

Come on, now, Luke,

you don't need that gun.

None of us want to hurt you.
You are a hero to this country.

Please let us help you.

I want to see Jenna.

Then you have to do
as I ask.

Put your weapon down

and close your eyes.

Luke, you have to
close your eyes.

Why?

Because you need to know
that your wife is real

and your eyes will trick you.

Please, Luke.

Close your eyes or we will
never be together again.

Close your eyes.

Jenna: Ok. They're afraid
you might hurt me,

so they're gonna handcuff you.

And then I'm going to come out,

but you have to keep
your eyes closed.

I'm right here, baby.

Promise me you'll keep
your eyes closed.

Is that you?

Is that really you?

Everything's
gonna be ok.

But we have to go
to the hospital now, ok?

First Jenna's gonna
cover up your eyes.

Daddy! Daddy,
where are you going?

No! No! JJ, let me have him.

Daddy!

Get him out of here!
No! No!

Get him out of here!
No!

No!

[Sobbing]

Rossi: "We're born alone,
we live alone,

"we die alone.

"Only through our love
and friendship

"can we create the illusion
for a moment

that we're not alone."

Orson Welles.

No, I didn't mandate it.

Uh, is everything
all right? You ok?

Oh, yeah. I'm good.

It's all in a day's work,
right?

I'll see you in the morning.

Good night.

Hey.

Uh, Hotch didn't order
my takedown recertification.

Do you want to tell me
what's really going on?

I just thought we both
could use a refresher.

You mean you thought
I could use it.

You're nervous
about me being back.

Emily...

What...you think I'm gonna
mess up the team's rhythm.

I get it. But just
come out and say it.

Morgan.

Ok, fine.

Yes, I am nervous.

But not about you.

About me.

Emily, I thought
I lost you,

and I blamed myself.

Now, you're back, but I
don't want to be worried

about losing you again
and get distracted.

So you wanted
some reassurance.

Yeah, something like that.

Morgan, I cannot imagine
what you went through.

It was 7 months of hell.

How can I make it up
to you?

I will do whatever it takes.

Just give me 10 hours
of training.

Ok, you got it.

Shooting range on Sundays.

I'm there.

And my morning coffee

and a neck rub every day.

Oh, buddy,
you are really pushing it.

== sync, corrected by elderman ==