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These are the user uploaded subtitles that are being translated: 1 00:02:00,600 --> 00:02:02,700 It began as a day like any other. 2 00:02:03,960 --> 00:02:06,493 The sun rose over New York City, casting 3 00:02:06,494 --> 00:02:08,860 its first light over a city in motion. 4 00:02:09,480 --> 00:02:12,133 A city of nearly nine million lives intertwined 5 00:02:12,134 --> 00:02:14,300 in a routine as familiar as breathing. 6 00:02:18,040 --> 00:02:20,420 The world was alive with routine. 7 00:02:20,760 --> 00:02:22,653 Parents hurrying to get their kids ready for 8 00:02:22,654 --> 00:02:25,693 school, office workers making their way into towering 9 00:02:25,694 --> 00:02:31,093 buildings, travelers settling into seats, fastening seatbelts for 10 00:02:31,094 --> 00:02:33,340 flights that would carry them across the country. 11 00:02:35,400 --> 00:02:38,700 Here, people gathered their dreams and their futures, 12 00:02:39,000 --> 00:02:42,340 entwined in the tapestry of a city that never stopped moving. 13 00:02:52,920 --> 00:02:55,013 As the morning light painted buildings and streets 14 00:02:55,014 --> 00:02:58,053 in warm hues, lives intersected in the shadow 15 00:02:58,054 --> 00:03:02,220 of New York's iconic towers, reminders of the heights people could reach. 16 00:03:03,640 --> 00:03:06,940 Below them, the city's arteries pulsed with energy, 17 00:03:07,160 --> 00:03:10,173 a vibrant mosaic of languages, cultures and stories 18 00:03:10,174 --> 00:03:14,180 woven together into the fabric of a place adored around the world. 19 00:03:17,320 --> 00:03:19,300 But this was no ordinary day. 20 00:03:19,800 --> 00:03:23,940 In a single moment, that rhythm would break and everything would change. 21 00:03:24,840 --> 00:03:28,813 This is the story of New York on that day, and the lives that were forever 22 00:03:28,814 --> 00:03:30,260 altered in its wake. 23 00:03:35,960 --> 00:03:39,933 It is 8a.m. in Salisbury, North Carolina, 7 a.m. in Chicago, 5 a 24 00:03:39,934 --> 00:03:42,053 ...m. in Calaveras County, California, where the news 25 00:03:42,054 --> 00:03:45,013 is being made on this Tuesday, September 11th. 26 00:03:45,014 --> 00:03:49,213 For the second time in two weeks, the U.S. has lost an unmanned spy plane over Iraq. 27 00:03:49,214 --> 00:03:51,093 A definite new look for you. 28 00:03:51,094 --> 00:03:52,220 What are you going for? 29 00:03:52,560 --> 00:03:53,653 What am I going for? 30 00:03:53,654 --> 00:03:58,460 The of Congo, three years, two and a half million dead. 31 00:03:59,000 --> 00:04:00,620 We thought you should know. 32 00:04:07,240 --> 00:04:11,253 We want to tell you what we know as we know it, but we just got a report. 33 00:04:11,254 --> 00:04:16,540 He was absolutely the most amazing man that America has ever created, ever. 34 00:04:16,640 --> 00:04:19,220 Okay. I have got to interrupt you right now. 35 00:04:19,560 --> 00:04:20,813 Richard Hack, thank you very much. 36 00:04:20,814 --> 00:04:22,133 We appreciate it. The book is called Hughes. 37 00:04:22,134 --> 00:04:25,733 We want to go live right now and show you a picture of the World Trade 38 00:04:25,734 --> 00:04:29,180 Center, where I understand, do we have it? 39 00:04:29,440 --> 00:04:30,700 No, we do not. 40 00:04:31,760 --> 00:04:33,453 We have a breaking story, though. 41 00:04:33,454 --> 00:04:35,093 We're going to come back with that in just a moment. 42 00:04:35,094 --> 00:04:36,660 First, this is today on NBC. 43 00:04:43,680 --> 00:04:45,620 American 11, Boston. 44 00:04:49,400 --> 00:04:53,320 American 11, the American on the frequency, how do you hear me? 45 00:04:58,640 --> 00:05:00,180 This is Adam. 46 00:05:00,400 --> 00:05:01,013 This is Boston. 47 00:05:01,014 --> 00:05:03,053 I turned American 20 left and I was going to climb. 48 00:05:03,054 --> 00:05:04,700 He will not respond to me now. 49 00:05:04,960 --> 00:05:06,493 It looks like he's turning right. 50 00:05:06,494 --> 00:05:07,813 Yeah, I turned him 20 right. 51 00:05:07,814 --> 00:05:12,140 - Oh, okay. - And he's only going to, I think, 29. 52 00:05:20,320 --> 00:05:23,133 Number 3 in the back, the cockpit's not answering. 53 00:05:23,134 --> 00:05:25,180 Somebody's stabbed in business class. 54 00:05:25,600 --> 00:05:28,573 And I think there's mace that we can't breathe. 55 00:05:28,574 --> 00:05:29,293 I don't know. 56 00:05:29,294 --> 00:05:30,573 I think we're getting hijacked. 57 00:05:30,574 --> 00:05:32,100 Which flight are you on? 58 00:05:32,400 --> 00:05:33,400 Flight 12. 59 00:05:34,480 --> 00:05:36,060 And what seat are you in? 60 00:05:39,400 --> 00:05:40,660 Ma'am, are you there? 61 00:05:41,960 --> 00:05:42,960 Yes. 62 00:05:43,360 --> 00:05:45,460 What seat are you in? 63 00:05:48,040 --> 00:05:49,700 Ma'am, what seat are you in? 64 00:05:50,480 --> 00:05:51,973 We just left Boston. 65 00:05:51,974 --> 00:05:53,053 We're up in the air. 66 00:05:53,054 --> 00:05:56,853 We're supposed to go to L.A. And the cockpit's not answering their phone. 67 00:05:56,854 --> 00:05:58,413 Okay, but what seat are you sitting in? 68 00:05:58,414 --> 00:05:59,900 What's the number of your seat? 69 00:06:00,520 --> 00:06:02,413 Okay, I'm in my jump seat right now. 70 00:06:02,414 --> 00:06:03,980 - Okay. - At 3R. 71 00:06:04,920 --> 00:06:06,660 Okay, you're the flight attendant? 72 00:06:10,680 --> 00:06:13,560 I'm sorry, did you say you're the flight attendant? 73 00:06:14,800 --> 00:06:15,453 Hello? 74 00:06:15,454 --> 00:06:17,420 Yes, what is your name? 75 00:06:17,840 --> 00:06:19,093 You're going to have to speak up. 76 00:06:19,094 --> 00:06:19,893 I can't hear you. 77 00:06:19,894 --> 00:06:21,460 Sure, what is your name? 78 00:06:21,720 --> 00:06:23,380 Okay, my name is Betty Ong. 79 00:06:23,560 --> 00:06:25,900 I'm number 3 on flight 11. 80 00:06:26,200 --> 00:06:27,200 Okay. 81 00:06:28,800 --> 00:06:31,620 And the cockpit is not answering their phone. 82 00:06:32,280 --> 00:06:34,453 And there's somebody stabbed in business class. 83 00:06:34,454 --> 00:06:36,613 And we can't breathe in business class. 84 00:06:36,614 --> 00:06:38,220 Somebody's got mace or something. 85 00:06:38,320 --> 00:06:41,420 Our number 1 has been stabbed and our 5 has been stabbed. 86 00:06:43,440 --> 00:06:47,100 Can anybody get up to the cockpit? 87 00:06:49,200 --> 00:06:50,813 We can't even get into the cockpit. 88 00:06:50,814 --> 00:06:52,380 We don't know who's up there. 89 00:06:52,680 --> 00:06:54,053 Is anybody still there? 90 00:06:54,054 --> 00:06:55,573 Yes, we're still here. 91 00:06:55,574 --> 00:06:56,573 Okay. 92 00:06:56,574 --> 00:06:58,493 I'm staying on the line as well. 93 00:06:58,494 --> 00:06:59,559 Okay. 94 00:06:59,560 --> 00:07:02,340 Have you guys called anyone else? 95 00:07:02,880 --> 00:07:03,880 No. 96 00:07:04,040 --> 00:07:07,140 Somebody's calling medical and we can't get a... 97 00:07:11,720 --> 00:07:14,780 American Airlines Emergency Line, please state your emergency. 98 00:07:15,120 --> 00:07:17,013 Hey, this is Knitted American Airlines calling. 99 00:07:17,014 --> 00:07:19,373 I am monitoring a call in which flight 100 00:07:19,374 --> 00:07:22,373 11, the flight attendant is advising our reps 101 00:07:22,374 --> 00:07:24,653 that the pilot, everyone's been stabbed. 102 00:07:24,654 --> 00:07:26,500 30-mana, 6-7-4-0. 103 00:07:28,840 --> 00:07:31,020 Is that American 11 trying to call? 104 00:07:31,160 --> 00:07:35,340 Buddy, we have some planes. 105 00:07:35,600 --> 00:07:37,493 Just stay quiet and you'll be okay. 106 00:07:37,494 --> 00:07:38,780 We're heading to the airport. 107 00:07:39,600 --> 00:07:41,980 15-7-4-0 going to Hampton. 108 00:07:42,480 --> 00:07:44,540 And who's trying to call me here? 109 00:07:50,920 --> 00:07:52,860 American 11, are you trying to call? 110 00:07:53,200 --> 00:07:54,333 Nobody moves. 111 00:07:54,334 --> 00:07:55,940 Everything will be okay. 112 00:07:56,600 --> 00:08:00,660 If he tries to make any moves, he'll injure himself and the airplane. 113 00:08:01,000 --> 00:08:02,220 Just stay quiet. 114 00:08:07,560 --> 00:08:09,213 Hi, Boston Center, TMU. 115 00:08:09,214 --> 00:08:10,653 We have a problem here. 116 00:08:10,654 --> 00:08:13,173 We have a hijacked aircraft headed towards New 117 00:08:13,174 --> 00:08:17,613 York and we need you guys to... We need someone to scramble some F-16s 118 00:08:17,614 --> 00:08:18,733 or something up there. 119 00:08:18,734 --> 00:08:19,860 Help us out. 120 00:08:26,280 --> 00:08:27,540 Oh shit! 121 00:08:32,760 --> 00:08:34,460 Oh shit! 122 00:08:37,560 --> 00:08:38,560 Shit! 123 00:08:49,320 --> 00:08:51,880 Kennedy Tower reports... Are you serious? 124 00:08:52,040 --> 00:08:54,740 Kennedy Tower reports that there was a fire 125 00:08:55,240 --> 00:08:57,460 at the World Trade Center. 126 00:08:59,280 --> 00:09:02,280 And that's the area where we lost the airplane. 127 00:09:03,160 --> 00:09:05,540 Oh, shit! 128 00:09:06,800 --> 00:09:09,340 Oh, shit! 129 00:09:15,960 --> 00:09:16,973 Oh, my God! 130 00:09:16,974 --> 00:09:18,040 Oh, shit! 131 00:09:19,720 --> 00:09:21,780 Oh, my God! 132 00:09:21,960 --> 00:09:22,773 Oh, shit! 133 00:09:22,774 --> 00:09:24,100 Oh, my God! 134 00:09:24,640 --> 00:09:26,820 - Oh, shit! - Oh my God! 135 00:09:35,440 --> 00:09:38,053 This just in, you were looking at obviously 136 00:09:38,054 --> 00:09:40,013 a very disturbing live shot there. 137 00:09:40,014 --> 00:09:41,580 That is the World Trade Center. 138 00:09:41,840 --> 00:09:46,020 Apparently, a plane has crashed into the World Trade Center in New York. 139 00:09:57,520 --> 00:10:00,813 8.46 a.m. Five hijackers deliberately crashed 140 00:10:00,814 --> 00:10:04,700 American Airlines Flight 11 into the World Trade Center's North Tower. 141 00:10:10,720 --> 00:10:12,813 Oblivious to what was about to happen, 100 142 00:10:12,814 --> 00:10:15,293 innocent people were attending a conference in the 143 00:10:15,294 --> 00:10:18,340 Windows on the World restaurant at the top of the North Tower. 144 00:10:19,680 --> 00:10:22,453 Among them was 31-year-old Christopher Hanley 145 00:10:22,454 --> 00:10:24,693 who made one of the first recorded calls 146 00:10:24,694 --> 00:10:27,500 to 911 emergency services that day. 147 00:10:28,120 --> 00:10:32,380 Yeah, hi. 148 00:10:32,600 --> 00:10:35,653 I'm on the 106th floor of the World Trade Center. 149 00:10:35,654 --> 00:10:36,933 We just had an explosion. 150 00:10:36,934 --> 00:10:38,300 The 106th floor? 151 00:10:38,400 --> 00:10:39,400 Yes. 152 00:10:39,800 --> 00:10:41,220 106th, okay. 153 00:10:41,720 --> 00:10:45,340 We have smoke and it's pretty bad. 154 00:10:45,640 --> 00:10:47,173 We can't get down the stairs. 155 00:10:47,174 --> 00:10:47,893 All right. 156 00:10:47,894 --> 00:10:49,573 We've got about a hundred people up here. 157 00:10:49,574 --> 00:10:50,853 Do not leave, okay? 158 00:10:50,854 --> 00:10:53,600 There's a fire or an explosion or something in the building. 159 00:10:53,720 --> 00:10:55,773 All right, I want you to stay where you are. 160 00:10:55,774 --> 00:10:57,253 - Yes. - All right, we're there. 161 00:10:57,254 --> 00:10:58,213 We're coming up to get you. 162 00:10:58,214 --> 00:11:01,053 There's smoke coming up from outside the windows down... 163 00:11:01,054 --> 00:11:02,533 All right, we're on the way. 164 00:11:02,534 --> 00:11:03,733 Just sit tight. 165 00:11:03,734 --> 00:11:04,893 All right, just sit tight. 166 00:11:04,894 --> 00:11:05,853 We're on the way. 167 00:11:05,854 --> 00:11:07,340 All right, please hurry. 168 00:11:10,520 --> 00:11:13,453 With no prior threat or government security intelligence 169 00:11:13,454 --> 00:11:16,613 warning, a terrorist attack was unexpected, so the 170 00:11:16,614 --> 00:11:19,053 common consensus both inside and on the ground 171 00:11:19,054 --> 00:11:22,920 was that an unexplained explosion had rocked the North Tower. 172 00:11:24,800 --> 00:11:27,653 The brutal truth was that American Airlines Flight 173 00:11:27,654 --> 00:11:31,213 11, whilst traveling upwards of 460 miles per 174 00:11:31,214 --> 00:11:33,213 hour, had hit the north face of the 175 00:11:33,214 --> 00:11:36,013 building, creating a catastrophic chasm in the World 176 00:11:36,014 --> 00:11:39,740 Trade Center Tower between floors 93 and 99. 177 00:11:42,600 --> 00:11:45,373 Flight 11's trajectory reached the very center of 178 00:11:45,374 --> 00:11:47,733 the North Tower, cutting through the three blocks 179 00:11:47,734 --> 00:11:49,620 of staircases in the process. 180 00:11:51,120 --> 00:11:54,493 Above the impact point on floor 93, every 181 00:11:54,494 --> 00:11:56,820 person's route to safety was destroyed. 182 00:11:58,240 --> 00:12:04,000 The reality, 1,344 lives were in mortal jeopardy. 183 00:12:05,160 --> 00:12:07,853 The plane's tanks erupted with 90,000 liters 184 00:12:07,854 --> 00:12:09,893 of jet fuel upon impact with the North 185 00:12:09,894 --> 00:12:14,660 Tower, igniting a ferocious blaze that consumed the building's interior. 186 00:12:16,560 --> 00:12:19,653 Office materials fed the flames, creating an overwhelming 187 00:12:19,654 --> 00:12:23,093 inferno of searing heat, choking smoke and intense 188 00:12:23,094 --> 00:12:27,300 fire, rendering the environment uninhabitable for human life. 189 00:12:28,840 --> 00:12:31,813 Adding to the horror, now-damaged elevator shafts 190 00:12:31,814 --> 00:12:34,173 provided a lethal conduit for the burning jet 191 00:12:34,174 --> 00:12:36,053 fuel to rage through the floors of the 192 00:12:36,054 --> 00:12:38,340 building as far as the entrance lobby. 193 00:12:40,280 --> 00:12:42,933 An estimated 8,000 people who could evacuate 194 00:12:42,934 --> 00:12:45,213 from the floors below the 93rd-story point 195 00:12:45,214 --> 00:12:48,940 of impact were faced with a chaotic and frightening scenario. 196 00:12:50,600 --> 00:12:52,453 The World Trade Center Towers were not designed 197 00:12:52,454 --> 00:12:54,740 to accommodate a large-scale evacuation. 198 00:12:56,800 --> 00:12:58,813 Each of the twin towers was equipped with 199 00:12:58,814 --> 00:13:02,120 only three narrow stairwells leading to the ground level. 200 00:13:03,560 --> 00:13:05,853 When the plane struck, the force of the 201 00:13:05,854 --> 00:13:08,933 impact caused the structures to shift, jamming doors 202 00:13:08,934 --> 00:13:13,140 in their frames and blocking stairwells with debris from shattered walls. 203 00:13:15,040 --> 00:13:17,493 This left dozens of people trapped in an 204 00:13:17,494 --> 00:13:21,253 increasingly desperate situation, particularly those on the floors 205 00:13:21,254 --> 00:13:22,780 near the impact zones. 206 00:13:24,160 --> 00:13:27,933 With escape routes destroyed, the intense flames, suffocating 207 00:13:27,934 --> 00:13:31,693 heat and thick black smoke created unbearable conditions 208 00:13:31,694 --> 00:13:33,140 inside the North Tower. 209 00:13:36,280 --> 00:13:38,860 In a heartbreaking attempt to escape the inferno, 210 00:13:39,040 --> 00:13:41,453 it is estimated that between 100 and 200 211 00:13:41,454 --> 00:13:44,213 people chose to jump to their deaths rather 212 00:13:44,214 --> 00:13:46,580 than succumb to the flames consuming the building. 213 00:13:47,360 --> 00:13:51,573 Have you seen any evidence, Elliot, of people 214 00:13:51,574 --> 00:13:53,700 being taken out of the building? 215 00:13:53,840 --> 00:13:57,780 You say that emergency vehicles are a concern as human loss. 216 00:14:01,320 --> 00:14:04,700 Oh my God, another plane has just hit. 217 00:14:08,840 --> 00:14:10,340 Holy shit, Mark. 218 00:14:11,320 --> 00:14:12,373 That's the other building. 219 00:14:12,374 --> 00:14:13,439 That's terrorist. 220 00:14:13,440 --> 00:14:15,140 That's terrorist, bro. 221 00:14:16,040 --> 00:14:17,620 That's fucking terrorist. 222 00:14:31,080 --> 00:14:33,860 It was now clear that this was no accident. 223 00:14:34,520 --> 00:14:36,860 Initially, after the attack on the North Tower, 224 00:14:37,120 --> 00:14:39,533 workers, staff and visitors in the South Tower 225 00:14:39,534 --> 00:14:41,660 were told to stay where they were. 226 00:14:42,200 --> 00:14:45,213 After the second crash, a mass evacuation began 227 00:14:45,214 --> 00:14:50,180 in the South Tower, below the impact zone of stories 77 to 85. 228 00:14:51,920 --> 00:14:53,180 Confusion reigned. 229 00:14:53,400 --> 00:14:54,973 Even though one of the stairwells in the 230 00:14:54,974 --> 00:14:57,053 South Tower was undamaged as the plane had 231 00:14:57,054 --> 00:14:58,733 hit the building at an offset from the 232 00:14:58,734 --> 00:15:01,173 vertical center line and could therefore be a 233 00:15:01,174 --> 00:15:03,653 route to safety, it was filled with choking 234 00:15:03,654 --> 00:15:06,693 black smoke, leading many to mistakenly make their 235 00:15:06,694 --> 00:15:10,820 way upwards towards the roof for a rescue that never materializes. 236 00:15:14,360 --> 00:15:17,773 Tragically, too, individuals heeded the instructions given by 237 00:15:17,774 --> 00:15:20,773 9-1-1 telephone operators and earlier building 238 00:15:20,774 --> 00:15:22,980 wide announcements to stay put. 239 00:15:30,560 --> 00:15:31,773 Sean, it's me. 240 00:15:31,774 --> 00:15:34,893 I just wanted to let you know I love you and I'm stuck in this building 241 00:15:34,894 --> 00:15:36,140 in New York. 242 00:15:37,080 --> 00:15:39,213 A plane hit the building where a bomb went off. 243 00:15:39,214 --> 00:15:42,373 I don't know, but there's lots of smoke and we just wanted you to know that 244 00:15:42,374 --> 00:15:43,540 I love you always. 245 00:15:44,240 --> 00:15:46,973 For those fortunate enough to be below the 246 00:15:46,974 --> 00:15:50,900 impact zones of the Twin Towers, escaping was a harrowing ordeal. 247 00:15:53,880 --> 00:15:57,733 They navigated through collapsed ceilings, shattered partitions and 248 00:15:57,734 --> 00:15:59,980 cascading water from broken pipes. 249 00:16:00,480 --> 00:16:03,413 Fires and dense, suffocating smoke further obstructed their 250 00:16:03,414 --> 00:16:06,660 path, reducing visibility and increasing the peril. 251 00:16:08,160 --> 00:16:11,253 For those trapped above the impact zones, conditions 252 00:16:11,254 --> 00:16:13,820 were dire and rapidly deteriorating. 253 00:16:14,280 --> 00:16:16,420 The sealed windows of the World Trade Center, 254 00:16:16,600 --> 00:16:20,340 not designed to open, left many without access to fresh air. 255 00:16:20,960 --> 00:16:22,693 Some windows were shattered by the force of 256 00:16:22,694 --> 00:16:25,333 the plane impacts, while others were broken by 257 00:16:25,334 --> 00:16:28,653 occupants desperately seeking relief from the encroaching smoke 258 00:16:28,654 --> 00:16:29,860 and intense heat. 259 00:16:38,840 --> 00:16:41,373 One of the most haunting images from Sept. 260 00:16:41,374 --> 00:16:45,053 11 is the falling man, taken by photographer Richard Drew. 261 00:16:45,054 --> 00:16:48,253 The photo shows an unnamed man believed to 262 00:16:48,254 --> 00:16:50,453 have fallen from the North Tower in a 263 00:16:50,454 --> 00:16:55,200 striking pose resembling an arrow, almost serene in descent. 264 00:16:55,440 --> 00:16:57,933 While he didn't choose his fate, the image 265 00:16:57,934 --> 00:17:01,573 suggests a quiet acceptance, inviting reflection on human 266 00:17:01,574 --> 00:17:05,320 dignity and resilience in the face of unimaginable choices. 267 00:17:05,840 --> 00:17:09,493 Though efforts to identify him remain inconclusive, the 268 00:17:09,494 --> 00:17:12,133 photograph has become a symbol of individual tragedy 269 00:17:12,134 --> 00:17:16,620 amid collective loss, capturing a moment of grace within chaos. 270 00:17:17,280 --> 00:17:20,533 Initially controversial, it endures as a powerful reminder 271 00:17:20,534 --> 00:17:22,500 of the human cost of that day. 272 00:17:38,760 --> 00:17:42,373 Upon their completion in 1973, the Twin Towers 273 00:17:42,374 --> 00:17:44,373 briefly held the title of the tallest buildings 274 00:17:44,374 --> 00:17:46,253 in the world, and by the time of 275 00:17:46,254 --> 00:17:50,700 the 2001 terrorist attacks, they remained among the top five tallest. 276 00:17:51,320 --> 00:17:54,533 Their collapse stunned the engineering community, as fire 277 00:17:54,534 --> 00:17:57,253 had never before caused a skyscraper to fail, 278 00:17:57,254 --> 00:18:01,100 and the towers had been designed to withstand the impact of an aircraft. 279 00:18:06,200 --> 00:18:08,733 John Skilling, the lead structural engineer for the 280 00:18:08,734 --> 00:18:11,333 World Trade Center, had speculated on such a 281 00:18:11,334 --> 00:18:13,860 scenario after the 1993 bombing. 282 00:18:14,360 --> 00:18:16,573 Reflecting on the potential consequences of a plane 283 00:18:16,574 --> 00:18:20,253 crash, he remarked, our analysis indicated the biggest 284 00:18:20,254 --> 00:18:22,053 problem would be the fact that all the 285 00:18:22,054 --> 00:18:25,013 fuel from the airplane would dump into the building. 286 00:18:25,014 --> 00:18:27,213 There would be a horrendous fire, a lot 287 00:18:27,214 --> 00:18:31,140 of people would be killed, but the building structure would still be there. 288 00:18:32,920 --> 00:18:36,700 Tragically, his assumptions would be proven wrong just eight years later. 289 00:18:37,200 --> 00:18:39,413 His calculations had not accounted for the devastating 290 00:18:39,414 --> 00:18:42,053 effects of a jetliner flying at high speed 291 00:18:42,054 --> 00:18:44,933 or the intense large-scale fires fueled by 292 00:18:44,934 --> 00:18:47,460 thousands of gallons of aviation fuel. 293 00:18:47,920 --> 00:18:51,420 No design had been prepared for such extraordinary circumstances. 294 00:18:58,400 --> 00:19:00,733 I don't think anybody expected this building to 295 00:19:00,734 --> 00:19:03,853 collapse even after the structural damage on the top. 296 00:19:03,854 --> 00:19:06,973 These buildings were wrapped in steel the way 297 00:19:06,974 --> 00:19:08,813 your foot is wrapped by a sock. 298 00:19:08,814 --> 00:19:11,813 The steel side structures were not holding up these floors. 299 00:19:11,814 --> 00:19:15,780 These floors were held up by pinions, one between each floor. 300 00:19:16,160 --> 00:19:18,213 And so when the first two floors gave 301 00:19:18,214 --> 00:19:21,373 way, the weight of that was sufficient to 302 00:19:21,374 --> 00:19:25,213 collapse every pinion and every floor, you know, 303 00:19:25,214 --> 00:19:27,453 straight down to the bottom. 304 00:19:27,454 --> 00:19:31,373 Jack Tagliarcio, a news cameraman, captured the moment 305 00:19:31,374 --> 00:19:32,820 the first tower fell. 306 00:20:29,560 --> 00:20:32,253 A massive global audience watched in shock as 307 00:20:32,254 --> 00:20:35,133 the twin towers were destroyed, their collapse broadcast 308 00:20:35,134 --> 00:20:37,260 live on television and radio. 309 00:20:40,280 --> 00:20:42,573 When the deafening roar of the falling towers 310 00:20:42,574 --> 00:20:46,493 subsided, dense clouds of gray-white pulverized concrete 311 00:20:46,494 --> 00:20:49,140 and gypsum surged through the streets of Manhattan. 312 00:20:49,480 --> 00:20:52,173 Initially, many believed a new explosion or impact 313 00:20:52,174 --> 00:20:55,980 had caused the billowing smoke and debris that obscured the South Tower. 314 00:20:56,160 --> 00:21:00,340 But as the winds cleared the haze, the grim reality emerged. 315 00:21:00,600 --> 00:21:02,980 The towering structure was gone. 316 00:21:07,160 --> 00:21:09,573 This video was captured by the Naudet brothers 317 00:21:09,574 --> 00:21:12,880 from inside the North Tower as the South fell. 318 00:21:35,240 --> 00:21:37,893 The North Tower's gypsum-lined stairwells had been 319 00:21:37,894 --> 00:21:43,260 obliterated on impact, leaving no one above floors 93 to 99 able to escape. 320 00:21:44,480 --> 00:21:46,573 Though the smoke and flames told part of 321 00:21:46,574 --> 00:21:49,133 the story from the outside, the harrowing calls 322 00:21:49,134 --> 00:21:52,773 from within revealed the unseen reality, an essential 323 00:21:52,774 --> 00:21:56,100 window into the anguish and courage of those trapped inside. 324 00:21:56,200 --> 00:21:57,293 Mom, it's Stephen. 325 00:21:57,294 --> 00:22:00,293 Um, my plane, my building got hit by a 326 00:22:00,294 --> 00:22:05,660 plane, and right now, I think I'm okay, I'm safe now, but it's smoky. 327 00:22:05,880 --> 00:22:09,300 I just want to say how much I love you, and, uh... 328 00:22:09,760 --> 00:22:12,053 I will, uh, call you when I'm safe. 329 00:22:12,054 --> 00:22:12,893 Okay, Mom? 330 00:22:12,894 --> 00:22:13,960 Bye. 331 00:22:20,240 --> 00:22:23,220 Shimmy, just hang in there. 332 00:22:25,440 --> 00:22:27,373 Just breathe slowly through a towel. 333 00:22:27,374 --> 00:22:28,880 Are you breathing through the towel? 334 00:22:29,560 --> 00:22:30,560 Everything's fine. 335 00:22:31,080 --> 00:22:33,533 Everybody's fine. Everybody's very calm. Everything's going to be fine. 336 00:22:33,534 --> 00:22:34,773 You just have to stay calm. 337 00:22:34,774 --> 00:22:35,813 Everybody here is calm. 338 00:22:35,814 --> 00:22:36,880 I promise you. 339 00:22:38,120 --> 00:22:40,560 Your girls don't even know because they're in school. 340 00:22:40,720 --> 00:22:42,500 The parents are here, theyโ€™re very calm. 341 00:22:43,600 --> 00:22:45,220 Just keep your head straight. 342 00:22:46,360 --> 00:22:47,693 Okay, do you see smoke by the window? 343 00:22:47,694 --> 00:22:49,053 The fire departmentโ€™s... You can't see? 344 00:22:49,054 --> 00:22:50,493 Do we see smoke by the window? 345 00:22:50,494 --> 00:22:51,920 The fire department wants to know. 346 00:22:52,760 --> 00:22:55,013 No smoke by the window. 347 00:22:55,014 --> 00:22:57,773 Listen carefully. As a last resort, break the window as 348 00:22:57,774 --> 00:23:00,280 small as possible just to get a little air in. 349 00:23:00,640 --> 00:23:02,253 Okay, do you follow? 350 00:23:02,254 --> 00:23:02,933 Yes. 351 00:23:02,934 --> 00:23:03,600 Okay, how so? 352 00:23:03,601 --> 00:23:05,013 They said as a last resort, we should 353 00:23:05,014 --> 00:23:07,453 open the window just a little bit just to get some air in. 354 00:23:07,454 --> 00:23:10,080 Can you open the window or do you have to break it? 355 00:23:10,560 --> 00:23:11,453 Huh? 356 00:23:11,454 --> 00:23:12,493 We have to break it. 357 00:23:12,494 --> 00:23:14,120 - Yeah? - Break the window. 358 00:23:14,560 --> 00:23:17,493 Okay, Shimmy, Shimmy, take the window. 359 00:23:17,494 --> 00:23:21,413 As little as possible, just get a little, uh... 360 00:23:21,414 --> 00:23:25,280 If you're running out of air, we should do that. 361 00:23:25,480 --> 00:23:26,480 Okay? 362 00:23:37,400 --> 00:23:40,013 Smoke, new building, 105, 2-5. 363 00:23:40,014 --> 00:23:40,933 All right, stick tight. 364 00:23:40,934 --> 00:23:42,413 We'll get to you as soon as we can. 365 00:23:42,414 --> 00:23:45,253 You can stay in that smoke-free building there. 366 00:23:45,254 --> 00:23:46,700 That's all we can do. 367 00:23:47,840 --> 00:23:49,213 That's where you guys got to. 368 00:23:49,214 --> 00:23:49,893 We're getting there. 369 00:23:49,894 --> 00:23:51,973 It doesn't feel like it, man. 370 00:23:51,974 --> 00:23:52,893 I got young kids. 371 00:23:52,894 --> 00:23:54,013 I understand that, sir. 372 00:23:54,014 --> 00:23:55,733 There's lots of people up here. 373 00:23:55,734 --> 00:23:56,800 I understand. 374 00:23:57,080 --> 00:24:00,253 And then you go out in the building, and there's a really big hip-up on the top. 375 00:24:00,254 --> 00:24:01,013 Smoke rises. 376 00:24:01,014 --> 00:24:02,013 You can really see it. 377 00:24:02,014 --> 00:24:02,813 We're on the floor. 378 00:24:02,814 --> 00:24:03,880 We're in a window. 379 00:24:05,760 --> 00:24:07,813 And then you have to be in green here. 380 00:24:07,814 --> 00:24:08,880 You can't see. 381 00:24:09,960 --> 00:24:10,960 Okay. 382 00:24:11,400 --> 00:24:12,693 Just try to hang in there. 383 00:24:12,694 --> 00:24:13,493 I want to save it. 384 00:24:13,494 --> 00:24:15,213 It's too easy for you to say. 385 00:24:15,214 --> 00:24:16,980 You're in an air-conditioned building. 386 00:24:24,720 --> 00:24:26,053 It's really bad. 387 00:24:26,054 --> 00:24:27,760 It's black. It's arid. 388 00:24:29,160 --> 00:24:30,053 We're young men. 389 00:24:30,054 --> 00:24:31,133 We're not ready to die. 390 00:24:31,134 --> 00:24:32,200 I understand. 391 00:24:36,200 --> 00:24:37,013 Hello? 392 00:24:37,014 --> 00:24:38,080 Hello! 393 00:24:38,560 --> 00:24:41,700 We're overlooking the financial center. 394 00:24:42,160 --> 00:24:44,340 Three of us, two broken windows. 395 00:25:11,440 --> 00:25:14,413 At 11 a.m., Mayor Rudolph Giuliani ordered 396 00:25:14,414 --> 00:25:17,053 the evacuation of Lower Manhattan, south of Canal 397 00:25:17,054 --> 00:25:21,360 Street, affecting over one million residents, workers, and tourists. 398 00:25:21,960 --> 00:25:24,213 Meanwhile, rescue efforts at the World Trade Center 399 00:25:24,214 --> 00:25:26,653 site continued throughout the afternoon in a desperate 400 00:25:26,654 --> 00:25:27,980 search for survivors. 401 00:25:28,080 --> 00:25:32,173 I feel terrible for the people that we lost, some of whom I talked to just 402 00:25:32,174 --> 00:25:33,980 15 minutes before we lost them. 403 00:25:35,920 --> 00:25:37,613 And the city is going to survive. 404 00:25:37,614 --> 00:25:38,733 We're going to get through it. 405 00:25:38,734 --> 00:25:41,000 It's going to be a very, very difficult time. 406 00:25:41,200 --> 00:25:44,733 I don't think we yet know the pain that we're going to feel when we find 407 00:25:44,734 --> 00:25:46,340 out who we lost. 408 00:25:46,560 --> 00:25:49,853 But the thing we have to focus on now is getting the city through this and 409 00:25:49,854 --> 00:25:52,500 surviving and being stronger for it. 410 00:25:56,200 --> 00:25:58,373 It's difficult to find the words to describe 411 00:25:58,374 --> 00:26:00,620 the feeling in New York City today. 412 00:26:00,800 --> 00:26:02,213 New York City is in shock. 413 00:26:02,214 --> 00:26:06,253 One of its most famous landmarks destroyed, thousands 414 00:26:06,254 --> 00:26:09,420 dead, and America is under siege. 415 00:26:22,800 --> 00:26:25,653 I felt horrified, cos it's like you don't know what's coming. 416 00:26:25,654 --> 00:26:28,853 They kept saying, there's another plane coming, and 417 00:26:28,854 --> 00:26:30,693 all you hear was this rumbling, people was 418 00:26:30,694 --> 00:26:33,140 crying, people was jumping out the window. 419 00:26:33,240 --> 00:26:35,933 They was waving, like, trying to, like, say, help me. 420 00:26:35,934 --> 00:26:37,093 Like, you see their arms. 421 00:26:37,094 --> 00:26:41,413 And then you saw the man jump down, and he just... Everybody was jumping. 422 00:26:41,414 --> 00:26:42,293 It was crazy. 423 00:26:42,294 --> 00:26:46,213 I was standing down on 6th Avenue earlier, 424 00:26:46,214 --> 00:26:48,293 and I watched the flames coming out of 425 00:26:48,294 --> 00:26:50,333 the Trade Center, and I saw it collapse, 426 00:26:50,334 --> 00:26:53,893 and it was just the most horrible thing I've ever seen in my life. 427 00:26:53,894 --> 00:26:56,400 Unbelievable. I didn't think something like this could happen, 428 00:26:56,560 --> 00:26:57,780 especially in New York. 429 00:26:58,160 --> 00:27:00,493 Makes you wonder what our intelligence community is 430 00:27:00,494 --> 00:27:02,933 doing, you know, to have something like this happen. 431 00:27:02,934 --> 00:27:04,013 How can this happen? 432 00:27:04,014 --> 00:27:05,493 This is world-reaching. 433 00:27:05,494 --> 00:27:06,493 It's not just the city. 434 00:27:06,494 --> 00:27:07,573 It's around the world. 435 00:27:07,574 --> 00:27:10,720 It's going to... I don't think anything will ever be the same again. 436 00:27:12,440 --> 00:27:16,053 Prior to September 11, 2001, the United States 437 00:27:16,054 --> 00:27:18,740 was not officially engaged in any wars. 438 00:27:20,360 --> 00:27:23,413 Islamic extremism, al-Qaeda, and Osama bin Laden 439 00:27:23,414 --> 00:27:28,180 were largely unfamiliar to the general public, and ISIS had yet to emerge. 440 00:27:30,080 --> 00:27:32,053 The events of that day marked a pivotal 441 00:27:32,054 --> 00:27:34,693 moment in history, a clear divide between the 442 00:27:34,694 --> 00:27:37,173 world as it existed before the attacks and 443 00:27:37,174 --> 00:27:39,780 the profoundly changed reality that followed. 444 00:27:49,200 --> 00:27:52,973 The shock and devastation of September 11, 2001 445 00:27:52,974 --> 00:27:57,013 extended far beyond the immediate aftermath, leaving a 446 00:27:57,014 --> 00:28:01,380 profound and lasting impact on American life and global consciousness. 447 00:28:03,960 --> 00:28:07,613 What once seemed inconceivable, a large-scale attack 448 00:28:07,614 --> 00:28:11,240 on U.S. soil, became a grim new reality. 449 00:28:11,520 --> 00:28:15,493 The unthinkable possibility of future attacks, potentially involving 450 00:28:15,494 --> 00:28:20,260 biological or nuclear weapons, turned into a shared and persistent fear. 451 00:28:27,640 --> 00:28:30,653 This sense of vulnerability and uncertainty did not 452 00:28:30,654 --> 00:28:33,293 just ripple through New York City, but reverberated 453 00:28:33,294 --> 00:28:35,060 across the nation and the world. 454 00:29:28,080 --> 00:29:31,180 When we sit down at our dinner table, we have an empty chair. 455 00:29:31,360 --> 00:29:33,960 When we get together for holidays, we have an empty chair. 456 00:29:34,240 --> 00:29:35,380 We can't move on. 457 00:29:35,560 --> 00:29:36,453 There's no closure. 458 00:29:36,454 --> 00:29:37,580 There is no closure. 459 00:29:38,880 --> 00:29:43,653 What I'm thinking is, I have to look down and see that this is no longer 460 00:29:43,654 --> 00:29:46,813 here, and he's no longer here, and everyone 461 00:29:46,814 --> 00:29:50,493 else thinks that this is just okay and it's fine and we can move on, and 462 00:29:50,494 --> 00:29:51,560 we can't. 463 00:29:52,520 --> 00:29:54,653 Firefighters from the New York City Fire Department 464 00:29:54,654 --> 00:29:56,733 rushed to the World Trade Center minutes after 465 00:29:56,734 --> 00:29:58,940 the first plane struck the North Tower. 466 00:29:59,600 --> 00:30:01,773 Chief Joseph Pfeiffer and his crew with Battalion 467 00:30:01,774 --> 00:30:03,653 One were among the first on the scene. 468 00:30:03,654 --> 00:30:08,973 I just got to work in the office, and for some reason it was early and 469 00:30:08,974 --> 00:30:10,933 somebody had a TV on watching the news, 470 00:30:10,934 --> 00:30:13,940 and this whole thing started on live TV. 471 00:30:14,840 --> 00:30:17,533 So we started, we had a meeting, and 472 00:30:17,534 --> 00:30:22,340 about 8.30 I got activated through FEMA for the response. 473 00:30:22,720 --> 00:30:24,933 Initially, the team focused on the rescue and 474 00:30:24,934 --> 00:30:28,293 evacuation of the building's occupants, which involved sending 475 00:30:28,294 --> 00:30:30,613 firefighters up to assist people who were trapped 476 00:30:30,614 --> 00:30:33,333 in elevators and elsewhere, as well as ensuring 477 00:30:33,334 --> 00:30:35,820 all floors were completely evacuated. 478 00:30:37,480 --> 00:30:40,213 Many of the evacuees commented afterwards that the 479 00:30:40,214 --> 00:30:42,620 bravery of these firefighters was immeasurable. 480 00:30:43,240 --> 00:30:45,940 The look on their faces was one of steadfast determination. 481 00:30:46,800 --> 00:30:48,213 They were aware of the dangers they would 482 00:30:48,214 --> 00:30:52,493 face, yet continued on, hour upon hour, regardless 483 00:30:52,494 --> 00:30:54,460 of their own safety and well-being. 484 00:30:58,000 --> 00:31:01,333 Problems with radio communication also caused further problems 485 00:31:01,334 --> 00:31:05,580 as commanders lost contact with many of the firefighters in the buildings. 486 00:31:08,160 --> 00:31:10,093 Coupled with this, as the news of the 487 00:31:10,094 --> 00:31:13,573 attacks spread, many off-duty firefighters arrived at 488 00:31:13,574 --> 00:31:16,960 the scene eager to help, but without their radios. 489 00:31:18,160 --> 00:31:21,893 As a result, firefighters encountered difficulties reporting on 490 00:31:21,894 --> 00:31:24,253 their progress and location and were unable to 491 00:31:24,254 --> 00:31:28,140 hear evacuation orders, sometimes with tragic consequences. 492 00:31:31,880 --> 00:31:34,933 Oreo Palmer was one such brave firefighter who 493 00:31:34,934 --> 00:31:38,000 lost his life in his quest to save others. 494 00:31:38,360 --> 00:31:40,693 Without thought for his own safety, he rushed 495 00:31:40,694 --> 00:31:46,373 from the North Tower to the South at 9.03 a.m. On the stairwells, he 496 00:31:46,374 --> 00:31:49,133 realized that some firefighters could not communicate with 497 00:31:49,134 --> 00:31:51,733 each other, so worked quickly to rectify the 498 00:31:51,734 --> 00:31:53,540 problem with the radio receivers. 499 00:31:54,440 --> 00:31:58,620 Then, although most elevators had been rendered non-operational, 500 00:31:58,720 --> 00:32:01,093 Palmer single-handedly fixed one and took 501 00:32:01,094 --> 00:32:03,093 it to the 41st floor, which was halfway 502 00:32:03,094 --> 00:32:07,260 to the impact zone, which spanned the 77th to the 85th floors. 503 00:32:08,520 --> 00:32:11,773 This is Battalion 7 on floor 40 of tower two. 504 00:32:11,774 --> 00:32:14,613 We've got one elevator working up to the 40th floor. 505 00:32:14,614 --> 00:32:16,820 Staffed by a member of ladder 15. 506 00:32:17,280 --> 00:32:20,773 Climbing on foot, he was a very fit man, so he was able to make it 507 00:32:20,774 --> 00:32:22,660 where others might not have been able to. 508 00:32:23,760 --> 00:32:26,693 He ascended 12 floors in 10 minutes, wearing 509 00:32:26,694 --> 00:32:30,900 all the bunker gear, weighing in at a crippling 50 to 60 pounds. 510 00:32:33,800 --> 00:32:36,253 Those fortunate enough to have survived the initial 511 00:32:36,254 --> 00:32:38,453 impact of the crash on the 78th floor 512 00:32:38,454 --> 00:32:41,053 hoped to take an elevator to comparative safety 513 00:32:41,054 --> 00:32:44,060 on the 41st, but it failed to work. 514 00:32:45,680 --> 00:32:49,860 Palmer did the unthinkable and reached the 78th floor to save them. 515 00:32:50,360 --> 00:32:53,980 We're on the 43rd floor, stairway B. 516 00:32:54,520 --> 00:32:56,533 What floor should we try to get up to, Orio? 517 00:32:56,534 --> 00:32:59,453 I'm up to 55, we're gonna have to hoof it. 518 00:32:59,454 --> 00:33:03,300 I'm on 69 now, but we need a higher bank. 519 00:33:04,880 --> 00:33:09,453 B stairway walls have been compromised on 73 and 74. 520 00:33:09,454 --> 00:33:11,500 The walls are breached so be careful. 521 00:33:12,480 --> 00:33:16,740 It is clear he is in a race for time, saving his oxygen and energy. 522 00:33:19,160 --> 00:33:23,340 He discovered the south stairwell was safe to the impact zone and beyond. 523 00:33:24,200 --> 00:33:27,653 For the hundreds trapped there, this stairwell was an escape route. 524 00:33:27,654 --> 00:33:29,980 What stairway are you in right now? 525 00:33:30,480 --> 00:33:32,540 South stairwell, south tower. 526 00:33:35,240 --> 00:33:38,060 We've got two outside the pockets of fire, 527 00:33:38,240 --> 00:33:40,773 we should be able to knock it down with two lines Where are you? 528 00:33:40,774 --> 00:33:42,820 Radio that. 78th floor. 529 00:33:42,920 --> 00:33:44,820 Numerous 10-45 code 1โ€™s. 530 00:33:45,720 --> 00:33:47,140 Floor 78? 531 00:33:48,000 --> 00:33:49,000 10-4. 532 00:33:49,240 --> 00:33:51,700 Numerous civilians, weโ€™re gonna need two engines up here. 533 00:33:52,160 --> 00:33:53,660 Alright 10-4, we're on our way. 534 00:33:55,920 --> 00:33:59,333 After such Herculean efforts on his part, tragically, 535 00:33:59,334 --> 00:34:01,253 the impact of the crash was so strong 536 00:34:01,254 --> 00:34:05,640 that the south tower collapsed, killing him and many others. 537 00:34:11,280 --> 00:34:13,693 All I can tell you is just put 538 00:34:13,694 --> 00:34:16,060 yourself in that position as your family member. 539 00:34:16,320 --> 00:34:18,613 Every one of these firefighters in here are our brothers. 540 00:34:18,614 --> 00:34:20,853 Every one of these police officers in here are our brothers. 541 00:34:20,854 --> 00:34:21,973 And the civilians that are in here are 542 00:34:21,974 --> 00:34:23,653 the people that we're sworn to protect. 543 00:34:23,654 --> 00:34:25,660 That's our job, that's what we do. 544 00:34:25,760 --> 00:34:27,613 And as far as I'm concerned, I treat 545 00:34:27,614 --> 00:34:29,853 every person in there as my personal family, 546 00:34:29,854 --> 00:34:31,740 and every firefighter does the same thing. 547 00:34:31,880 --> 00:34:34,020 Our job is to go in and do what we have to do. 548 00:34:34,240 --> 00:34:35,580 We tell them to rest. 549 00:34:35,680 --> 00:34:36,933 They do get their rest. 550 00:34:36,934 --> 00:34:38,420 We tell them to sit down. 551 00:34:38,520 --> 00:34:40,653 We have guys lined up over there, thousands 552 00:34:40,654 --> 00:34:42,933 of firefighters and fire officers lined up over 553 00:34:42,934 --> 00:34:45,693 there with police officers waiting for the opportunity to go in. 554 00:34:45,694 --> 00:34:47,493 We have to hold them back because we 555 00:34:47,494 --> 00:34:49,613 don't want to create a situation where because 556 00:34:49,614 --> 00:34:52,293 of the structural defects, etc., where they're going 557 00:34:52,294 --> 00:34:54,493 to be put further in danger, and maybe 558 00:34:54,494 --> 00:34:57,613 during the recovery process we wind up endangering someone else. 559 00:34:57,614 --> 00:34:59,420 That's our worst fear right now. 560 00:35:00,800 --> 00:35:03,293 Volunteers quickly descended on Ground Zero to help 561 00:35:03,294 --> 00:35:05,260 in the rescue and recovery efforts. 562 00:35:06,960 --> 00:35:10,493 At Jacob Javits Convention Center, thousands showed up 563 00:35:10,494 --> 00:35:12,220 and registered with the authorities. 564 00:35:13,080 --> 00:35:15,093 Construction projects around the city came to a 565 00:35:15,094 --> 00:35:18,800 halt as workers walked off jobs to help at Ground Zero. 566 00:35:20,120 --> 00:35:25,733 The amount of rubble, actually, what we were 567 00:35:25,734 --> 00:35:30,060 trying to do was dig out a fire truck that was on the street, buried. 568 00:35:30,320 --> 00:35:32,773 I really thought I was going to just die yesterday. 569 00:35:32,774 --> 00:35:34,373 Like, I just thought I was going to stop breathing. 570 00:35:34,374 --> 00:35:35,500 I was thinking of leaving. 571 00:35:35,960 --> 00:35:38,333 And then I saw these guys, you know, 572 00:35:38,334 --> 00:35:39,813 coming back that are supposed to take an 573 00:35:39,814 --> 00:35:42,213 hour and a half shifts, and they're not 574 00:35:42,214 --> 00:35:44,180 coming back because they refused to give up. 575 00:35:45,720 --> 00:35:48,413 And then I thought, like, these guys are 576 00:35:48,414 --> 00:35:50,373 staying, and they need medical attention. 577 00:35:50,374 --> 00:35:52,093 I mean, these firemen and these police officers 578 00:35:52,094 --> 00:35:56,853 and if they could stay, I could stay. 579 00:35:56,854 --> 00:35:59,813 You know, just droves and droves of firefighters 580 00:35:59,814 --> 00:36:03,013 and EMS people and city workers, you know, 581 00:36:03,014 --> 00:36:06,453 MTA workers and Verizon people and, you know, 582 00:36:06,454 --> 00:36:07,653 just a lot of people that look dog 583 00:36:07,654 --> 00:36:12,133 tired and, you know, working hard hours trying 584 00:36:12,134 --> 00:36:14,493 to do whatever they can to clear people 585 00:36:14,494 --> 00:36:18,133 out and find whoever might still be alive. 586 00:36:18,134 --> 00:36:19,733 There was, I think, one gentleman they were 587 00:36:19,734 --> 00:36:23,653 still in touch with on a cell phone who was buried in a car that they 588 00:36:23,654 --> 00:36:24,573 were trying to get to. 589 00:36:24,574 --> 00:36:26,693 So we kept digging, and as we were 590 00:36:26,694 --> 00:36:29,893 digging, there was a big explosion, a bang, you know. 591 00:36:29,894 --> 00:36:33,133 And within 10 minutes, we kept digging, and 592 00:36:33,134 --> 00:36:34,693 they started pulling everybody out. 593 00:36:34,694 --> 00:36:37,013 Believe me, after going in there, we're still standing. 594 00:36:37,014 --> 00:36:38,260 It doesn't look like it. 595 00:36:38,520 --> 00:36:40,813 It looks like everything's down, everything's gone. 596 00:36:40,814 --> 00:36:42,173 But we are still standing. 597 00:36:42,174 --> 00:36:43,253 You got to see these people. 598 00:36:43,254 --> 00:36:45,480 Like, there's no such thing as having one hero anymore. 599 00:36:48,440 --> 00:36:50,453 Search and rescue efforts in making the site 600 00:36:50,454 --> 00:36:52,213 of the Twin Towers safe in the immediate 601 00:36:52,214 --> 00:36:55,933 aftermath of 9-11 involved iron workers, structural 602 00:36:55,934 --> 00:37:01,293 engineers, asbestos workers, boiler makers, carpenters, cement masons, 603 00:37:01,294 --> 00:37:06,573 construction managers, electricians, insulators, machinists, plumbers, and pipe 604 00:37:06,574 --> 00:37:08,740 fitters, amongst other professions. 605 00:37:09,320 --> 00:37:13,260 400 working dogs were also deployed in the quest to find survivors. 606 00:37:13,640 --> 00:37:16,213 Their presence brought comfort, hope, and healing during 607 00:37:16,214 --> 00:37:19,133 a time of immense grief and trauma, showcasing 608 00:37:19,134 --> 00:37:21,900 the deep bond between humans and animals. 609 00:37:22,080 --> 00:37:24,533 These brave dogs and their handlers remain a 610 00:37:24,534 --> 00:37:26,580 symbol of resilience and compassion. 611 00:37:28,440 --> 00:37:32,180 You spoke to him then while he was watching the first. 612 00:37:32,760 --> 00:37:34,253 And what was that like? 613 00:37:34,254 --> 00:37:35,933 He said it was really chaotic. 614 00:37:35,934 --> 00:37:39,253 He said a plane just went through the building. 615 00:37:39,254 --> 00:37:41,893 He said, Rachel, I just watched somebody jump 616 00:37:41,894 --> 00:37:46,493 or get pushed or fall right out of the building out of One World Trade. 617 00:37:46,494 --> 00:37:48,053 He's like, it's chaotic here. 618 00:37:48,054 --> 00:37:51,613 I work for Bloomberg News, so I said, can I get anyone on the phone to 619 00:37:51,614 --> 00:37:52,933 talk about what you're seeing? 620 00:37:52,934 --> 00:37:54,333 And he's like, you don't understand. 621 00:37:54,334 --> 00:37:55,933 It's chaotic. 622 00:37:55,934 --> 00:37:59,733 And none of them ever knew that it was a terrorist attack. 623 00:37:59,734 --> 00:38:01,300 They all thought it was an accident. 624 00:38:02,160 --> 00:38:03,700 No one ever knew. 625 00:38:04,200 --> 00:38:09,180 And they were all still on the phone right before the second plane crashed. 626 00:38:09,440 --> 00:38:11,893 If I think about it, they had no time to get out. 627 00:38:11,894 --> 00:38:12,933 They had no time to run. 628 00:38:12,934 --> 00:38:16,460 But I still was keeping hope. 629 00:38:17,360 --> 00:38:20,613 Was he on the phone to you when the second plane? 630 00:38:20,614 --> 00:38:21,413 He was on the phone to me about 631 00:38:21,414 --> 00:38:23,780 two minutes before the second plane went in. 632 00:38:24,160 --> 00:38:25,733 And you never got to him again after that? 633 00:38:25,734 --> 00:38:27,693 I called back, and his phones were dead. 634 00:38:27,694 --> 00:38:29,173 I don't know what else to do. 635 00:38:29,174 --> 00:38:31,020 I'm just going from place to place. 636 00:38:31,400 --> 00:38:32,613 This was my fiance. 637 00:38:32,614 --> 00:38:36,213 I have planned my whole future out with this person. 638 00:38:36,214 --> 00:38:39,980 If I don't find him, I have to start all over again. 639 00:38:40,720 --> 00:38:45,973 It's taken me my entire life to find him, and I don't know what I will 640 00:38:45,974 --> 00:38:47,260 do without him. 641 00:38:50,240 --> 00:38:52,780 Please, please help me find him. 642 00:39:03,520 --> 00:39:06,013 The day after the attack, then-Mayor Rudy 643 00:39:06,014 --> 00:39:08,493 Giuliani told reporters that they were receiving mobile 644 00:39:08,494 --> 00:39:10,980 phone calls from people trapped in the debris. 645 00:39:11,160 --> 00:39:12,813 But there was little hope for most. 646 00:39:12,814 --> 00:39:16,933 Congress quickly established an extensive compensation program in 647 00:39:16,934 --> 00:39:19,773 the aftermath to compensate the victims and families 648 00:39:19,774 --> 00:39:22,133 of victims of the 9-11 attack, with 649 00:39:22,134 --> 00:39:24,900 tremendous amounts also raised by the public. 650 00:39:27,680 --> 00:39:29,860 Americans have many questions tonight. 651 00:39:31,240 --> 00:39:34,860 Americans are asking, who attacked our country? 652 00:39:36,240 --> 00:39:39,173 The evidence we have gathered all points to 653 00:39:39,174 --> 00:39:43,573 a collection of loosely affiliated terrorist organizations known 654 00:39:43,574 --> 00:39:44,640 as al-Qaeda. 655 00:39:46,840 --> 00:39:48,773 Our message to them is clear. 656 00:39:48,774 --> 00:39:51,093 No matter how long it takes, America will 657 00:39:51,094 --> 00:39:54,120 find you, and we will bring you to justice. 658 00:40:05,680 --> 00:40:09,220 Rallying around the populist phrase, United we stand, 659 00:40:09,640 --> 00:40:11,853 Americans were determined to be resilient in the 660 00:40:11,854 --> 00:40:15,920 face of this unprecedented and devastating attack on their homeland. 661 00:40:20,680 --> 00:40:23,253 President Bush and the federal government found widespread 662 00:40:23,254 --> 00:40:25,973 support for their response to the attacks and 663 00:40:25,974 --> 00:40:28,100 seemingly a need for retribution. 664 00:40:32,040 --> 00:40:34,853 Nearly 3,000 people in New York, Virginia, 665 00:40:34,854 --> 00:40:37,133 and Pennsylvania lost their lives on 9-11 666 00:40:37,134 --> 00:40:41,213 after terrorists orchestrated by Osama bin Laden hijacked 667 00:40:41,214 --> 00:40:42,740 airplanes as weapons. 668 00:40:50,400 --> 00:40:54,013 As the years pass, suffering continues alongside the 669 00:40:54,014 --> 00:40:57,253 memorializing among those who lost loved ones and 670 00:40:57,254 --> 00:41:00,013 by survivors who sustained injuries or who were 671 00:41:00,014 --> 00:41:03,213 forever changed by the horrific events, even as 672 00:41:03,214 --> 00:41:05,660 the country and the world changes. 673 00:41:10,320 --> 00:41:11,860 My name is Stan Honda. 674 00:41:12,040 --> 00:41:14,573 I'm a former AFP photographer, and I was 675 00:41:14,574 --> 00:41:18,840 here on 9-11 photographing the Trade Center attack. 676 00:41:19,000 --> 00:41:20,653 Well, that morning, I got a phone call 677 00:41:20,654 --> 00:41:24,300 from one of the other AFP photo stringers, 678 00:41:24,480 --> 00:41:26,493 and he watches the early morning news, and 679 00:41:26,494 --> 00:41:29,060 he said there's a plane that crashed in the World Trade Center. 680 00:41:29,240 --> 00:41:32,933 I live near the number 6 subway train, and I think I was on the last 681 00:41:32,934 --> 00:41:37,533 train that was running that ended up at the City Hall Brooklyn Bridge stop. 682 00:41:37,534 --> 00:41:40,253 We're on Fulton right near Broadway, and I 683 00:41:40,254 --> 00:41:43,413 think I was around this area photographing the 684 00:41:43,414 --> 00:41:46,373 people running from the Trade Center site and 685 00:41:46,374 --> 00:41:50,380 also the first tower as it was collapsing. 686 00:41:50,600 --> 00:41:52,813 You could see this cloud of dust and 687 00:41:52,814 --> 00:41:57,573 debris and smoke coming between the buildings through 688 00:41:57,574 --> 00:42:00,133 the streets and toward where I was standing, 689 00:42:00,134 --> 00:42:01,373 so that was pretty frightening. 690 00:42:01,374 --> 00:42:05,693 I think this is the area where I had come out of the building after the 691 00:42:05,694 --> 00:42:08,733 first tower had collapsed, and the whole area 692 00:42:08,734 --> 00:42:11,053 was covered with this white and gray dust, 693 00:42:11,054 --> 00:42:13,253 so it really looked like it had snowed. 694 00:42:13,254 --> 00:42:17,133 The sidewalks, people were covered, the vehicles, cars, 695 00:42:17,134 --> 00:42:19,580 and everything were just covered with this dust. 696 00:42:19,840 --> 00:42:21,980 The picture of the woman, of Marcy Borders, 697 00:42:22,400 --> 00:42:25,093 I took into the, she actually came into 698 00:42:25,094 --> 00:42:27,613 the lobby of the building that I went 699 00:42:27,614 --> 00:42:29,813 into after the first tower had collapsed. 700 00:42:29,814 --> 00:42:31,980 Hi, my name is Marcy Borders. 701 00:42:32,080 --> 00:42:33,700 I'm from Bayonne, New Jersey. 702 00:42:34,240 --> 00:42:38,740 I became famous from working in the North Tower on the 81st floor. 703 00:42:39,040 --> 00:42:42,013 My image is known all over the world as the Dust Queen. 704 00:42:42,014 --> 00:42:44,693 The morning of 9-11, my supervisor had 705 00:42:44,694 --> 00:42:46,893 thought maybe a small jet plane might have 706 00:42:46,894 --> 00:42:51,220 nipped us, but at that time we had no idea what was going on. 707 00:42:51,760 --> 00:42:57,213 So then I began to panic, you know, so they sat me down, told me to 708 00:42:57,214 --> 00:43:01,053 relax, take deep breaths, but the way the 709 00:43:01,054 --> 00:43:04,893 building was shaking, it was just, I couldn't sit there. 710 00:43:04,894 --> 00:43:06,453 You know, you just heard people screaming stay 711 00:43:06,454 --> 00:43:09,253 away from the glass, stay away from the glass. 712 00:43:09,254 --> 00:43:15,293 You saw injured, I saw people with objects in them, burnt skulls. 713 00:43:15,294 --> 00:43:18,213 It was crazy compared to what I just left. 714 00:43:18,214 --> 00:43:19,660 My stairwell was normal. 715 00:43:19,880 --> 00:43:23,980 That's when you just hear firemen screaming run and don't look back. 716 00:43:24,200 --> 00:43:26,333 Then I took chase, you know, from this 717 00:43:26,334 --> 00:43:30,253 cloud of dust, this smoke that's just following 718 00:43:30,254 --> 00:43:35,573 me, and once it caught me, it threw me on my hands and my knees. 719 00:43:35,574 --> 00:43:38,853 Every time I inhaled, my mouth just filled up with it. 720 00:43:38,854 --> 00:43:39,920 I was choking. 721 00:43:40,160 --> 00:43:42,580 I couldn't see my hand in front of my face. 722 00:43:42,920 --> 00:43:47,133 I was just saying to myself and saying out loud that I didn't want to die, 723 00:43:47,134 --> 00:43:48,500 I didn't want to die. 724 00:43:48,960 --> 00:43:53,580 And a stranger, I remember him clearly saying he didn't have his shirt on. 725 00:43:55,640 --> 00:44:01,013 And he grabbed me, and, you know, with so much going on, I was kind of 726 00:44:01,014 --> 00:44:02,260 afraid of him. 727 00:44:02,520 --> 00:44:05,413 So I was asking him, what are you going to do? 728 00:44:05,414 --> 00:44:06,333 Where are you taking me? 729 00:44:06,334 --> 00:44:07,420 What are you going to do? 730 00:44:07,560 --> 00:44:09,540 And he was like, to safety. 731 00:44:09,800 --> 00:44:12,260 I guess that's where this picture was taken, 732 00:44:13,160 --> 00:44:16,693 and I'm known all over as the Dust Lady. 733 00:44:16,694 --> 00:44:20,373 We're used to big building fires and disasters 734 00:44:20,374 --> 00:44:24,293 like airplane crashes, but this seemed like something 735 00:44:24,294 --> 00:44:27,293 that was way beyond what any of us had ever seen. 736 00:44:27,294 --> 00:44:31,333 It's really an honor, I think, to have the photographs in the museum there. 737 00:44:31,334 --> 00:44:33,173 The 2 pictures, the one of Morrissey and 738 00:44:33,174 --> 00:44:36,773 Ed, got a pretty huge amount of media attention. 739 00:44:36,774 --> 00:44:38,933 I was pretty surprised, and I think after 740 00:44:38,934 --> 00:44:41,973 a while I realized that they're pictures of 741 00:44:41,974 --> 00:44:44,253 people, and I think that a lot of 742 00:44:44,254 --> 00:44:47,813 people could identify with these 2 individuals, the 743 00:44:47,814 --> 00:44:50,760 struggle that they were going through to make it through the day. 744 00:44:50,920 --> 00:44:52,893 I think that's probably maybe one of the 745 00:44:52,894 --> 00:44:57,333 reasons that the pictures themselves became fairly well 746 00:44:57,334 --> 00:44:59,780 known and well-used. 747 00:45:06,840 --> 00:45:08,853 The site of the New York City attacks 748 00:45:08,854 --> 00:45:11,093 is now home to One World Trade Center, 749 00:45:11,094 --> 00:45:13,300 the tallest building in the Western Hemisphere. 750 00:45:17,120 --> 00:45:19,133 Plans for rebuilding the World Trade Center began 751 00:45:19,134 --> 00:45:21,973 in July 2002 under the guidance of the 752 00:45:21,974 --> 00:45:24,180 Lower Manhattan Development Corporation. 753 00:45:25,000 --> 00:45:27,653 The process was marked by debates among the 754 00:45:27,654 --> 00:45:30,613 public, architects, and political leaders about what the 755 00:45:30,614 --> 00:45:32,820 New World Trade Center should represent. 756 00:45:34,360 --> 00:45:39,260 With so much significance tied to the project, it had to be just right. 757 00:45:44,480 --> 00:45:48,533 Completed in 2014, the inspiring structure stands as 758 00:45:48,534 --> 00:45:53,140 a powerful symbol of resilience in the face of unimaginable tragedy. 759 00:46:05,120 --> 00:46:08,413 Surrounding 2 vast memorial pools, situated where the 760 00:46:08,414 --> 00:46:11,693 Twin Towers once stood, are bronze panels etched 761 00:46:11,694 --> 00:46:15,420 with the names of every person who lost their life in the attacks. 762 00:46:25,440 --> 00:46:28,653 Nearby, the Survivor Tree, a calorie-pair tree 763 00:46:28,654 --> 00:46:31,740 that miraculously withstood the devastation at Ground Zero, 764 00:46:32,080 --> 00:46:35,240 thrives as a living testament to strength and recovery. 765 00:46:38,320 --> 00:46:40,933 Every year, seedlings from this tree are gifted 766 00:46:40,934 --> 00:46:43,653 by the 9-11 Memorial to communities affected 767 00:46:43,654 --> 00:46:47,580 by their own tragedies, spreading hope and resilience far and wide. 768 00:47:01,040 --> 00:47:03,413 For those who lived through it, the memory 769 00:47:03,414 --> 00:47:05,700 of that Tuesday morning remains vivid. 770 00:47:10,480 --> 00:47:12,853 People remember exactly where they were when news 771 00:47:12,854 --> 00:47:16,180 broke that an airplane had struck one of the Twin Towers. 772 00:47:16,680 --> 00:47:18,893 It was a defining moment that brought Americans 773 00:47:18,894 --> 00:47:22,773 closer, as neighbors became like family, stepping up 774 00:47:22,774 --> 00:47:27,540 to donate time, money, and resources to aid those affected by the disaster. 775 00:47:39,560 --> 00:47:41,653 Even after all these years, the events of 776 00:47:41,654 --> 00:47:44,413 9-11 remain etched in our hearts, a 777 00:47:44,414 --> 00:47:46,813 reminder of both the fragility of life and 778 00:47:46,814 --> 00:47:48,900 the enduring strength of the human spirit. 63938

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