All language subtitles for E01_paranormal 911

911, what's your emergency?

It's my father.

Copy that.
We're on our way.

I was terrified.

I could hear a young woman
screaming for help.

This is a fear on a level
that I can't even explain.

I can't go to work
and talk about this.

They're going to put me
in a psychiatric ward.

Dispatch!

Help me!

My God!

911
Please state your emergency.

I think it's a ghost!

Aah!

The 911 call reaches
paramedic Stacey Hilton,

a former
nursing student...

Go double-check
that kit!

...and a 14-year veteran
of Louisiana's mean streets.

Louisiana, it is considered

one of the most violent areas
in the country...

This is ambulance
to dispatch.

...a lot of trauma,
a lot of shootings.

We need to do
a wellness check.

We got a call, a possible 10-49,
please, thank you.

The call takes them to
a desolate industrial area.

What we found out
through our call notes

is that the individual is
actually living at his business.

It was the daughter
that had called 911

trying to reach her dad.

She lived in another city,

and had been trying to reach him
for a couple of days.

It's my father.

He's not picking up,
and he's alone.

Definitely a messy divorce,
and he had moved out of his home

and was living
in the actual warehouse.

When I first walked
into the building,

I felt extreme heaviness.

When I continued down the hall,
it got heavier and heavier

to where
I was actually dizzy.

First responders are
very much in the moment

when they come into
any sort of emergency situation,

and often times, being focused
in the moment

and being focused
onto something

will actually open up your
perception a little bit more,

in terms of what may be
going on around you.

Stacey quickly realizes

she's dealing with a suicide,

but something else
catches her eye.

When I approached
the end of the bed,

I saw what looked like a huge
shadow hovering around him.

It hovered for several seconds

before it moved away
from the wall.

It was something
very oppressive, like,

oppressive-type
of energy around him.

All the sudden, I see what looks
like a silhouette of a man.

Stacey.

I don't think I really had
a thought in me other than fear.

I wasn't even thinking.

I just knew I had to get
out of there.

You all right?

My partner did not see
what I saw in the room.

My partner wasn't looking
where I was looking,

so he didn't see
anything in the room.

In fact, he was actually talking
to the police

that were coming
in the building.

I wonder
what's wrong with her.

I had no idea that I would
experience what was coming next.

You arrive home, and take me
through what happens next.

So, I arrived home,
and I'm very intuitive.

I can feel
when something's around me,

and I felt a heavy presence,

which I had never felt
in my own home.

No one was there.

No one else was at my house.

The lamp that was sitting on
the side of my bed

was in the middle
of my bed.

It had been moved.

The lamp had been moved
to the middle of the bed.

Stacey.

I was terrified.

I mean, terrified.

I felt like something was
hovering around me,

almost like it was
trying to cause fear.

Stacey.

I felt like whatever this was
had followed me.

Responding
to a suicide shooting,

veteran paramedic
Stacey Hilton...

Stacey.

...is followed home...

by a mysterious figure.

Whenever there's a severely
emotional situation

that's gone on,
especially a traumatic incident

like a suicide, you've got a lot
of unresolved emotions

that are just hanging
in that space.

In this case, it may have
actually been

a bit of a warning sign
from the entity

who was still possibly
being territorial or protective

over the space that it held.

Incidents happened
that evening

doors opening and closing.

I was wide-awake laying in bed
by this "zzzzz."

And then a few seconds later
it's right in my ear

and it whisks past me.

Sometimes what we'll see
in negative entity cases

is that they will actually
decide on some level,

for whatever reason,
to create a dynamic

where it needs to be
dominant over the person.

I heard somebody come down
in my ear

and go,
"Stacey! Stacey! Stacey!"

It felt like all Hell
broke loose at my house.

This was every night.

This wasn't one night,
and it went away the next day.

This was something
that continued for months.

I started having other
experiences on other calls.

Stacey.

Stacey!

Stacey! Stacey!

Hello?

I noticed a shadow moving
through our ambulance.

There's someone
back there.

What?

There's no one
in here.

I can't go to work and talk
about this because if I do,

they're gonna put me
in a psychiatric ward,

you know,
thinking that I'm crazy.

There's no one
in there.

It felt very personal,

and it got stronger and
stronger, and it terrified me.

I had this
very oppressive feeling.

I was scared.

It feels to me that she had
a malevolent entity there.

Stacey.

I thought I had some type
of demon attachment, yes.

At that point, I didn't
even know what to do.

I thought, you know,
I need to pray.

We get a situation
where somebody is praying

from a fearful state of being.

That's not achieving the end
game, which is to feel better,

which, ultimately,
is going to help you out

on so many levels
with paranormal activity.

So, if you're praying,
or you're attacking something

from any sort of state of fear,
that's never going to end well.

It was messing with me in
a way that wasn't just physical.

I went into a major depression.

It was horrible.

I was actually suicidal.

When we get people who are
in extreme emotional distress

and negativity
such as depression,

we often see this accompanied
with negative entities

that either seem to manifest
from that emotional energy

and from that depression,

or it can be attracted in
because of it.

I felt like it all led back
to this particular call.

911, what is your emergency?

It's my father!

He's not picking up,
and he's alone.

It can't be real.

He just felt so low
and so helpless and depressed,

and I'm sure he had no idea
he had an entity attachment.

Gabby.

What do you want?!

I feel like it was
this darker energy around him

that led to his suicide.

This negative entity was spawned
from the depression,

and probably existed in its
own state of intelligence apart

from the man
who had killed himself.

The reason why this demon,
or this dark entity,

attached itself to you
Why do you think that is?

I'm not sure if it's
that the entity wanted me

to commit suicide.

I don't feel that way, because
I feel like what would it do?

It just needs me in
a constant fearful state.

And I reached out
to some friends and I said,

"I don't know what to do.
I need help."

So, I ended up learning
about some energy workers

that work
in the energy field,

not just the physical body
but work in the energy field,

and I had several
energy sessions,

and then I was led
to a shaman.

He just said, "Lay down.
Close your eyes.

I'm going to be working
around your body.

I won't touch your body."

Stacey.

Stacey.

A bad spirit was
taking over you.

He said, "I removed
several things from you."

It was draining
your energy.

He was absolutely right.

Everything calmed down.

And, you know, I just spent
hours on my knees saying,

"Thank you, God,
for helping,

for sending me
to the right person."

Yes, he's not well.

What's the location
of the emergency?

He's in
the industrial park.

He's alone there
in the East Parrish.

Sent to investigate
a possible school break-in

is security officer
Chris Sensicle,

a 20-year veteran
who's responsible

for protecting more
than 700 schools

and facilities
throughout the city.

My primary job would be
for alarm response,

to schools that had a burglar
alarm or an intrusion alarm.

So, I decided to pull in
and do a proactive patrol.

This is a two-story
school facility.

I noticed an open window.

So, I have to be on alert

that there could be a person
inside the building.

The school is often
the target of street gangs

and desperate drug addicts out
to steal whatever they can get.

This school board is
third-largest in North America,

second only to Chicago
and Los Angeles.

With any urban city, you're
going to get pockets of crime.

The officer knows
that just because the alarm

didn't go off doesn't mean
there's no intruder.

Technology can fail,
so I have to be on high alert.

As per protocol,
the security officer is trained

to call in
at the first sign of danger.

We were issued with handcuffs
and expandable batons,

and we wore protective vests
in case we were attacked.

So, I'd been to this school
several times before,

and I was fairly familiar
with the layout of the school,

but I really had no idea

what was waiting for me
inside the school.

A school with a dark history.

There had been a massive
hurricane back in the '50s.

There was a massive
loss of life.

There was, you know,
a factor of creepiness

going into that school facility.

To gain access to the classroom,

the officer first needs
to get master keys

from the mechanical room.

So, I have to be on alert

and always listening
for any potential sounds

that might give away
an intruder.

My first instinct is to lower
the volume on my two-way radio

so that I could have some degree
of sneakiness and stealth.

I would also hold tightly
to the key

so they wouldn't be jingling
when I walked.

It was at that point that
I thought I heard footsteps

on the upper level
of the school directly above me.

As I'm walking through
the school,

I realize
that there could be an ambush,

and it could be a dangerous
situation for any responder.

And at that point, I checked the
classrooms on the second floor,

looking for any signs
of intrusion,

any signs of any activity
at all.

Everything was secure.

The one door that isn't secured

is the one that leads into the
classroom with the open window.

There is no signs of
forced entry in the classroom.

There is no signs of vandalism,
nothing knocked over,

nothing immediately
out of place,

nothing that would suggest
that anything illicit

had happened in that building.

And that's when
I heard something

that chilled me to the bone.

It sounded like a young woman,
maybe in her teens or 20s.

I started hearing
the footsteps again.

The sound of creaking wood.

Way too heavy to be a raccoon
or a squirrel

or anything small animal.

Definitely human-sized.

There is no one there.

I didn't know
what to make of it.

There was no one
physically there.

You're hesitating
using the word "ghost,"

but that's what
you're talking about.

I guess that's
what was I was talking about.

I was absolutely terrified.

While investigating
a possible school break-in...

...security officer
Chris Sensicle

is forced to believe he may
be dealing with the paranormal.

I don't know what this is,
but there was no one else

in that building with me
in the physical sense.

When you're experiencing
things moving

during a paranormal event,
such as something being thrown,

people do feel targeted by that,

and it's often hard
to understand

what the intent behind it is.

For a ghost to move
something of physical mass

and put the amount of energy
to focus on that particular item

means that they have
a certain intent

behind what they're doing.

The question is
what is that intent.

I heard what sounded
like footsteps

Definitely only one set,
and it was moving fairly slow.

Phantom footsteps are one
of the most occurring phenomena

that people hear
during a haunting.

These are audible sounds

that people will pick up during
a manifestation of a spirit,

or sometimes people can pick
these up on a psychic level.

The footsteps
lead him back to the classroom

with the open window.

The window was open again.

It could have been any number
of things in the rational mind.

Maybe it was a school child
playing a prank.

Far-fetched as that sounds,

your rational brain takes over,
and you try to make up excuses

as to why things
are the way they are.

The room is hit
by hurricane-like winds.

He considers calling for backup,
but what would he say?

At that point, I made
my way back into the boiler room

to replace the keys
in the lockbox.

I wanted to get there
as soon as possible.

When I got inside the boiler
room, the lights were off,

and I remember distinctly
leaving them on.

At that point,
my mind was racing.

I thought there could be
someone else in that room.

I made my way back to where
the lockbox is.

It was how I had left it,

and the padlock was kind of
resting on the hasp.

Suddenly, the padlock
just flew across the floor.

It was almost like someone
had hit the padlock

and it skidded
across the pavement.

I got the sense that it was
an overt act.

Typically when we find
that things are thrown people,

it's generally
some type of warning.

This is beyond the scope
of my training,

and beyond what
I should be dealing with.

What scared me worse
was I started

hearing the footsteps again

on the second floor
of the building.

I exited the building...

...and got back to my vehicle.

I never mentioned this to any
of my colleagues or supervisors.

Why?

It gets back to the whole
ridicule thing,

and who would believe me?

But it starts all over again
six months later.

Approximately, yeah.

Officer Sensicle gets
an emergency call

to the same school.

Alarm activation
462 Elm Street, East Entrance.

All the alarm company
had told me is

that they had an unknown sound
or unknown noise

occurring inside
the school facility,

and I was dispatched
to investigate.

With his last visit
still fresh in his mind,

Officer Sensicle is less
than enthusiastic

about going back
inside the school,

which has since installed
a high-tech alarm system.

So, this particular alarm system

works differently than, say,
a burglar alarm system.

This one had microphones placed
all the way around the school,

and the Central Station
Security Monitoring Company

would listen in actively
to the school,

and if any sounds
of broken glass or voices

or anything that was out
of the ordinary came in,

they would be able to say
which part of the school

was picking up the noise.

They were able to determine
that the microphone

that was picking up the noise

was from the auditorium
part of the school.

I didn't hear a sound other than
the sounds I made from myself.

At this point, I've got
no other reason to think

that maybe
the technology has failed.

Maybe they're picking up
sounds from another property.

Could even have been someone
walking on the outside

being noisy
that tripped the sensor,

but there's nothing happening
inside the school.

Hello?!

This is dispatch.

Are you okay, Chris?

All of a sudden, my two-way
radio starts going crazy,

and my dispatcher
is calling me.

I'm, - I'm fine.

The tone of his voice
is panicked, almost.

Hang tight, Chris.

Police have been dispatched
to your location.

Why?
What's the problem?

I was just about
to clear the building.

I was confused.
Why were the police coming?

I told the dispatcher
to cancel the police.

I didn't want the police.

There was no reason
for the police to be involved.

What's all
the screaming about?

Screaming?

The dispatcher told me
the Monitoring Center

was actively listening
into my progress

walking through the school
and heard a woman

screaming for help.
You can't hear that?

Can you patch it
through to your mic?

Dispatch
plays back the recording

of what they've been hearing
through the officer's radio.

I could hear
what I would describe

as a young woman
screaming for help.

Please help me!
Please help me! Please!

What I heard was "Help me"
and unintelligible screaming

Frantic, panicked screaming.

Please help me!
Please!

Dispatch. Dispatch,
come back. Please.

This woman was screaming
for help,

imploring someone to please
come and help her.

Hello?!

Dispatch!

Please help me.
Please. Please help me.

That's got to be

one of the most terrifying
things I've ever heard.

On his second emergency call

to the same school,
security officer

Chris Sensicle is shocked
when he hears the troubled voice

of a woman
who is nowhere to be found.

To hear this woman screaming
and even the echoing,

the acoustics
of the screaming

in the hallways
was downright chilling.

Please!
Please help me!

Hello? Dispatch.
Dispatch, come back, please!

This particular case
sounds like a residual haunting.

It's an echo of the past.

It's a sound that's embedded
in the environment

that recording equipment
can pick up

if present there
and recording there at the time.

I'm sure that there was no one

physically inside
that school with me.

I was alone.

Hello?!

Dispatch!

It's almost as if these
people died with such trauma

and such an emotional impact
that they're stuck.

There's something traumatic
holding them there.

And either they don't realize
they're dead

or they're not ready
to move on,

or they're stuck with
the ongoing event in their mind,

and their unable
to break themselves

from the location
that they're in.

Please!
Please help me!

Please! Please!

I was very

overwhelmed is not
the right word.

That feeling that you get
when the hairs

on the back
of your neck rise.

I wanted nothing more than
to get out of that building

and lock it up
and be done with it.

It is a sadness that, you know,

someone, 70 or 80 years later,
they're still suffering,

or they're still imprinted
in that building.

A lot of times,
if a spirit needs help,

they will try
to communicate the tragedy.

They want people to understand
why they died

and hopefully get that person
to help them,

you know,
move on as a spirit.

Base to 5. Base to 5.

Can you get back inside, 5?
Can you return, 5?

I was asked whether or not

I wanted to go back inside,
and I declined.

I didn't think I wanted
to go back inside.

Why?

The logical part
of my brain said

that I had already
patrolled the inside,

and everything was secure
inside there.

There was no reason
to re-check it.

But deep down,
I guess I thought

that if there was
a ghost in there,

I didn't want anything
to do with it.

This wasn't just a place
for survivors of the hurricane.

It was a place for the dead.

When I'd looked
into it after the fact,

I found out that the auditorium
was used as a temporary morgue

during the massive hurricane
in Toronto.

With that revelation
that I was now walking through

a potential graveyard
of lost souls,

I guess it makes a lot of sense
that I could've been haunted

or imprinted on by someone

who had lost their life
during that event.

A lot of times
if a spirit needs help,

they will try
to communicate the tragedy.

They want people to understand
why they died

and hopefully get that person
to help them,

you know, move on as a spirit.

I've always been
a very logical person

that would want to get the facts
before I make a decision up,

but based on what happened
to me on those nights,

I believe these is more
to the world than what we see.

I'm a believer now.

911, please state
your emergency.

Responding to
a 911 call of a possible assault

is ex-soldier and certified EMT
Patrick Newcomb and his partner.

I was working in central Texas
in a very large city.

We just dropped of a patient
at the hospital,

and they dispatched us on
another 911 call for an assault.

Someone could actually be dying.

The scene of the crime
is the parking lot

of a recently abandoned
hospital.

The hospital has been shut down
for a couple months already.

They basically used
the hospital just for training.

With San Antonio being
one of the worst cities

in the U.S. for serious crimes,
the building is heavily secured.

The police do keep the hospital
locked up, you know,

and they check on it nightly.

But as far as a victim goes,

there's no sign of one anywhere,
suggesting a prank.

False calls usually happen
5 out of 10 calls.

You know, it's taking people

that actually need an ambulance
out of the service.

But what is much,
much harder to explain

is why the door
is suddenly unlocked.

Patrick.

The doors were wide open.

That freaked me out,
and I didn't know what to think.

Despite the sudden mystery,

Patrick decides to go in,

still on the lookout
for his assault victim.

If I would've known what I was
about to see there,

I would've never gone.

911, is rescue needed?

If you can hear me,
press a button on your phone.

Responding
to a 911 call of an assault

outside an abandoned hospital,

Texas EMTs Patrick Newcomb
and his partner

find no trace of a crime,
only a bizarre mystery.

Still searching
for a possible victim,

they head into
the dark building,

built over what was once
a Civil War hospital.

You can imagine
the wounded soldiers

and the death that, you know,

was part of that hospital
back then.

For those who
most recently worked here,

the place was believed
to be haunted.

I've asked a lot of the nurses
that used to work

at that hospital
about the history,

and they said on a daily basis

they would see
Civil War soldiers,

Vietnam Soldiers
walking down the hallway,

and they would say, "Hey, sir.
Sir, you can't go in there,"

and this person
would just disappear.

Entities seem to be able,
on the whole,

to be able to
manipulate their environment,

including moving extremely
heavy pieces of furniture,

heavy objects,
and things like that.

But as an Army veteran,

Patrick is not the type
to frighten easily.

I've served in Iraq,
and I've seen a lot of things

people blown up,
shot, you name it.

Just bad stuff.

With no clear plan,
they head down to the basement,

toward the oldest section
of the building...

...where visibility
is nearly zero.

It was just, like,
a black brick wall.

I couldn't see anything.

They reach a cold
chamber in what used to be

the old Civil War hospital's
morgue...

...which, according to what
they know about the building,

should be completely empty.

That kind of freaked me out
right there.

He has no idea
where the bodies have come from.

Suddenly, there was
somebody standing there

beside the door a huge
figure, about 8-foot tall.

There was no face.
It was just a blank, white

I don't know
what you want to call it.

And that scared the
out of me,

and I was basically frozen.

The only thing
that ran through my mind was

it's the Grim Reaper.

Patrick.

I wanted the
out of there.

Patrick.

In paranormal lore,
the Grim Reaper is an entity

that comes to get you
because you're about to die.

Patrick's reaction is normal
for somebody

who is facing something
that may be there to hurt him.

Patrick.

A dark entity,
unhindered by time or space.

This is a fear on a level
that I can't even explain.

I've seen people dying
in my arms.

To me, this situation was

the most terrifying situation
I've been in.

Patrick's got
a military background,

and he's trained to
protect those around him.

So, he did what any person
would do in this situation,

which is to get out of there
as fast as possible.

This thing comes after people.

I didn't want to die,
so I got the hell out of there.

Just, boom. I'm gone.

It's possible that it was coming
for me, or maybe my partner.

I wanted to put as much distance
between the hospital

and my ambulance as possible.

Just floored it.

Automatically, we called
dispatch to radio the police.

"Hey, somebody broke
into the old hospital.

Get them out there to see

exactly what
they're going to find."

I didn't tell them
what I saw

just because I didn't want them
to think I was crazy.

As the EMTs speed away, they
make a secret vow of silence.

We didn't talk about it at all.

It was just, like,
we left it alone

and we both wanted
to basically forget about it.

You know, "Hey, this
did not happen."

When police later arrive

at the abandoned hospital,
the doors are chained

and padlocked as per usual.

When they came back and said,
"There's nobody there.

Everything's locked up
and chained,"

I didn't know what to think.

I'm very convinced
of what I saw.

I mean, my partner's seen
the same exact thing as I saw.

It's not possible we both,
you know, imagined...this thing.

Now, before this took place,
I was a total skeptic.

I didn't believe
in any paranormal.

I was like,
"It's all a joke.

It's all made up."

After that, I was

I mean, there's no way
to tell me anything different.

You know, I know what I've seen.

For weeks after that,
I was very careful

because I'm thinking to myself,
"I've just seen the Grim Reaper,

and it's going to get me,"
you know?

"Something's going to
happen to me."

So, I was basically watching
every step that I took

and being, like, over-cautious

in everything that I did
because I didn't want to die.