Original subtitles

911, what's your emergency?

It's my father.

Copy that. We're on our way.

I was terrified.

I could hear a young woman screaming for help.

This is a fear on a level that I can't even explain.

I can't go to work and talk about this.

They're going to put me in a psychiatric ward.

Dispatch!

Help me!

My God!

911 Please state your emergency.

I think it's a ghost!

Aah!

The 911 call reaches paramedic Stacey Hilton,

a former nursing student...

Go double-check that kit!

...and a 14-year veteran of Louisiana's mean streets.

Louisiana, it is considered

one of the most violent areas in the country...

This is ambulance to dispatch.

...a lot of trauma, a lot of shootings.

We need to do a wellness check.

We got a call, a possible 10-49, please, thank you.

The call takes them to a desolate industrial area.

What we found out through our call notes

is that the individual is actually living at his business.

It was the daughter that had called 911

trying to reach her dad.

She lived in another city,

and had been trying to reach him for a couple of days.

It's my father.

He's not picking up, and he's alone.

Definitely a messy divorce, and he had moved out of his home

and was living in the actual warehouse.

When I first walked into the building,

I felt extreme heaviness.

When I continued down the hall, it got heavier and heavier

to where I was actually dizzy.

First responders are very much in the moment

when they come into any sort of emergency situation,

and often times, being focused in the moment

and being focused onto something

will actually open up your perception a little bit more,

in terms of what may be going on around you.

Stacey quickly realizes

she's dealing with a suicide,

but something else catches her eye.

When I approached the end of the bed,

I saw what looked like a huge shadow hovering around him.

It hovered for several seconds

before it moved away from the wall.

It was something very oppressive, like,

oppressive-type of energy around him.

All the sudden, I see what looks like a silhouette of a man.

Stacey.

I don't think I really had a thought in me other than fear.

I wasn't even thinking.

I just knew I had to get out of there.

You all right?

My partner did not see what I saw in the room.

My partner wasn't looking where I was looking,

so he didn't see anything in the room.

In fact, he was actually talking to the police

that were coming in the building.

I wonder what's wrong with her.

I had no idea that I would experience what was coming next.

You arrive home, and take me through what happens next.

So, I arrived home, and I'm very intuitive.

I can feel when something's around me,

and I felt a heavy presence,

which I had never felt in my own home.

No one was there.

No one else was at my house.

The lamp that was sitting on the side of my bed

was in the middle of my bed.

It had been moved.

The lamp had been moved to the middle of the bed.

Stacey.

I was terrified.

I mean, terrified.

I felt like something was hovering around me,

almost like it was trying to cause fear.

Stacey.

I felt like whatever this was had followed me.

Responding to a suicide shooting,

veteran paramedic Stacey Hilton...

Stacey.

...is followed home...

by a mysterious figure.

Whenever there's a severely emotional situation

that's gone on, especially a traumatic incident

like a suicide, you've got a lot of unresolved emotions

that are just hanging in that space.

In this case, it may have actually been

a bit of a warning sign from the entity

who was still possibly being territorial or protective

over the space that it held.

Incidents happened that evening

doors opening and closing.

I was wide-awake laying in bed by this "zzzzz."

And then a few seconds later it's right in my ear

and it whisks past me.

Sometimes what we'll see in negative entity cases

is that they will actually decide on some level,

for whatever reason, to create a dynamic

where it needs to be dominant over the person.

I heard somebody come down in my ear

and go, "Stacey! Stacey! Stacey!"

It felt like all Hell broke loose at my house.

This was every night.

This wasn't one night, and it went away the next day.

This was something that continued for months.

I started having other experiences on other calls.

Stacey.

Stacey!

Stacey! Stacey!

Hello?

I noticed a shadow moving through our ambulance.

There's someone back there.

What?

There's no one in here.

I can't go to work and talk about this because if I do,

they're gonna put me in a psychiatric ward,

you know, thinking that I'm crazy.

There's no one in there.

It felt very personal,

and it got stronger and stronger, and it terrified me.

I had this very oppressive feeling.

I was scared.

It feels to me that she had a malevolent entity there.

Stacey.

I thought I had some type of demon attachment, yes.

At that point, I didn't even know what to do.

I thought, you know, I need to pray.

We get a situation where somebody is praying

from a fearful state of being.

That's not achieving the end game, which is to feel better,

which, ultimately, is going to help you out

on so many levels with paranormal activity.

So, if you're praying, or you're attacking something

from any sort of state of fear, that's never going to end well.

It was messing with me in a way that wasn't just physical.

I went into a major depression.

It was horrible.

I was actually suicidal.

When we get people who are in extreme emotional distress

and negativity such as depression,

we often see this accompanied with negative entities

that either seem to manifest from that emotional energy

and from that depression,

or it can be attracted in because of it.

I felt like it all led back to this particular call.

911, what is your emergency?

It's my father!

He's not picking up, and he's alone.

It can't be real.

He just felt so low and so helpless and depressed,

and I'm sure he had no idea he had an entity attachment.

Gabby.

What do you want?!

I feel like it was this darker energy around him

that led to his suicide.

This negative entity was spawned from the depression,

and probably existed in its own state of intelligence apart

from the man who had killed himself.

The reason why this demon, or this dark entity,

attached itself to you Why do you think that is?

I'm not sure if it's that the entity wanted me

to commit suicide.

I don't feel that way, because I feel like what would it do?

It just needs me in a constant fearful state.

And I reached out to some friends and I said,

"I don't know what to do. I need help."

So, I ended up learning about some energy workers

that work in the energy field,

not just the physical body but work in the energy field,

and I had several energy sessions,

and then I was led to a shaman.

He just said, "Lay down. Close your eyes.

I'm going to be working around your body.

I won't touch your body."

Stacey.

Stacey.

A bad spirit was taking over you.

He said, "I removed several things from you."

It was draining your energy.

He was absolutely right.

Everything calmed down.

And, you know, I just spent hours on my knees saying,

"Thank you, God, for helping,

for sending me to the right person."

Yes, he's not well.

What's the location of the emergency?

He's in the industrial park.

He's alone there in the East Parrish.

Sent to investigate a possible school break-in

is security officer Chris Sensicle,

a 20-year veteran who's responsible

for protecting more than 700 schools

and facilities throughout the city.

My primary job would be for alarm response,

to schools that had a burglar alarm or an intrusion alarm.

So, I decided to pull in and do a proactive patrol.

This is a two-story school facility.

I noticed an open window.

So, I have to be on alert

that there could be a person inside the building.

The school is often the target of street gangs

and desperate drug addicts out to steal whatever they can get.

This school board is third-largest in North America,

second only to Chicago and Los Angeles.

With any urban city, you're going to get pockets of crime.

The officer knows that just because the alarm

didn't go off doesn't mean there's no intruder.

Technology can fail, so I have to be on high alert.

As per protocol, the security officer is trained

to call in at the first sign of danger.

We were issued with handcuffs and expandable batons,

and we wore protective vests in case we were attacked.

So, I'd been to this school several times before,

and I was fairly familiar with the layout of the school,

but I really had no idea

what was waiting for me inside the school.

A school with a dark history.

There had been a massive hurricane back in the '50s.

There was a massive loss of life.

There was, you know, a factor of creepiness

going into that school facility.

To gain access to the classroom,

the officer first needs to get master keys

from the mechanical room.

So, I have to be on alert

and always listening for any potential sounds

that might give away an intruder.

My first instinct is to lower the volume on my two-way radio

so that I could have some degree of sneakiness and stealth.

I would also hold tightly to the key

so they wouldn't be jingling when I walked.

It was at that point that I thought I heard footsteps

on the upper level of the school directly above me.

As I'm walking through the school,

I realize that there could be an ambush,

and it could be a dangerous situation for any responder.

And at that point, I checked the classrooms on the second floor,

looking for any signs of intrusion,

any signs of any activity at all.

Everything was secure.

The one door that isn't secured

is the one that leads into the classroom with the open window.

There is no signs of forced entry in the classroom.

There is no signs of vandalism, nothing knocked over,

nothing immediately out of place,

nothing that would suggest that anything illicit

had happened in that building.

And that's when I heard something

that chilled me to the bone.

It sounded like a young woman, maybe in her teens or 20s.

I started hearing the footsteps again.

The sound of creaking wood.

Way too heavy to be a raccoon or a squirrel

or anything small animal.

Definitely human-sized.

There is no one there.

I didn't know what to make of it.

There was no one physically there.

You're hesitating using the word "ghost,"

but that's what you're talking about.

I guess that's what was I was talking about.

I was absolutely terrified.

While investigating a possible school break-in...

...security officer Chris Sensicle

is forced to believe he may be dealing with the paranormal.

I don't know what this is, but there was no one else

in that building with me in the physical sense.

When you're experiencing things moving

during a paranormal event, such as something being thrown,

people do feel targeted by that,

and it's often hard to understand

what the intent behind it is.

For a ghost to move something of physical mass

and put the amount of energy to focus on that particular item

means that they have a certain intent

behind what they're doing.

The question is what is that intent.

I heard what sounded like footsteps

Definitely only one set, and it was moving fairly slow.

Phantom footsteps are one of the most occurring phenomena

that people hear during a haunting.

These are audible sounds

that people will pick up during a manifestation of a spirit,

or sometimes people can pick these up on a psychic level.

The footsteps lead him back to the classroom

with the open window.

The window was open again.

It could have been any number of things in the rational mind.

Maybe it was a school child playing a prank.

Far-fetched as that sounds,

your rational brain takes over, and you try to make up excuses

as to why things are the way they are.

The room is hit by hurricane-like winds.

He considers calling for backup, but what would he say?

At that point, I made my way back into the boiler room

to replace the keys in the lockbox.

I wanted to get there as soon as possible.

When I got inside the boiler room, the lights were off,

and I remember distinctly leaving them on.

At that point, my mind was racing.

I thought there could be someone else in that room.

I made my way back to where the lockbox is.

It was how I had left it,

and the padlock was kind of resting on the hasp.

Suddenly, the padlock just flew across the floor.

It was almost like someone had hit the padlock

and it skidded across the pavement.

I got the sense that it was an overt act.

Typically when we find that things are thrown people,

it's generally some type of warning.

This is beyond the scope of my training,

and beyond what I should be dealing with.

What scared me worse was I started

hearing the footsteps again

on the second floor of the building.

I exited the building...

...and got back to my vehicle.

I never mentioned this to any of my colleagues or supervisors.

Why?

It gets back to the whole ridicule thing,

and who would believe me?

But it starts all over again six months later.

Approximately, yeah.

Officer Sensicle gets an emergency call

to the same school.

Alarm activation 462 Elm Street, East Entrance.

All the alarm company had told me is

that they had an unknown sound or unknown noise

occurring inside the school facility,

and I was dispatched to investigate.

With his last visit still fresh in his mind,

Officer Sensicle is less than enthusiastic

about going back inside the school,

which has since installed a high-tech alarm system.

So, this particular alarm system

works differently than, say, a burglar alarm system.

This one had microphones placed all the way around the school,

and the Central Station Security Monitoring Company

would listen in actively to the school,

and if any sounds of broken glass or voices

or anything that was out of the ordinary came in,

they would be able to say which part of the school

was picking up the noise.

They were able to determine that the microphone

that was picking up the noise

was from the auditorium part of the school.

I didn't hear a sound other than the sounds I made from myself.

At this point, I've got no other reason to think

that maybe the technology has failed.

Maybe they're picking up sounds from another property.

Could even have been someone walking on the outside

being noisy that tripped the sensor,

but there's nothing happening inside the school.

Hello?!

This is dispatch.

Are you okay, Chris?

All of a sudden, my two-way radio starts going crazy,

and my dispatcher is calling me.

I'm, - I'm fine.

The tone of his voice is panicked, almost.

Hang tight, Chris.

Police have been dispatched to your location.

Why? What's the problem?

I was just about to clear the building.

I was confused. Why were the police coming?

I told the dispatcher to cancel the police.

I didn't want the police.

There was no reason for the police to be involved.

What's all the screaming about?

Screaming?

The dispatcher told me the Monitoring Center

was actively listening into my progress

walking through the school and heard a woman

screaming for help. You can't hear that?

Can you patch it through to your mic?

Dispatch plays back the recording

of what they've been hearing through the officer's radio.

I could hear what I would describe

as a young woman screaming for help.

Please help me! Please help me! Please!

What I heard was "Help me" and unintelligible screaming

Frantic, panicked screaming.

Please help me! Please!

Dispatch. Dispatch, come back. Please.

This woman was screaming for help,

imploring someone to please come and help her.

Hello?!

Dispatch!

Please help me. Please. Please help me.

That's got to be

one of the most terrifying things I've ever heard.

On his second emergency call

to the same school, security officer

Chris Sensicle is shocked when he hears the troubled voice

of a woman who is nowhere to be found.

To hear this woman screaming and even the echoing,

the acoustics of the screaming

in the hallways was downright chilling.

Please! Please help me!

Hello? Dispatch. Dispatch, come back, please!

This particular case sounds like a residual haunting.

It's an echo of the past.

It's a sound that's embedded in the environment

that recording equipment can pick up

if present there and recording there at the time.

I'm sure that there was no one

physically inside that school with me.

I was alone.

Hello?!

Dispatch!

It's almost as if these people died with such trauma

and such an emotional impact that they're stuck.

There's something traumatic holding them there.

And either they don't realize they're dead

or they're not ready to move on,

or they're stuck with the ongoing event in their mind,

and their unable to break themselves

from the location that they're in.

Please! Please help me!

Please! Please!

I was very

overwhelmed is not the right word.

That feeling that you get when the hairs

on the back of your neck rise.

I wanted nothing more than to get out of that building

and lock it up and be done with it.

It is a sadness that, you know,

someone, 70 or 80 years later, they're still suffering,

or they're still imprinted in that building.

A lot of times, if a spirit needs help,

they will try to communicate the tragedy.

They want people to understand why they died

and hopefully get that person to help them,

you know, move on as a spirit.

Base to 5. Base to 5.

Can you get back inside, 5? Can you return, 5?

I was asked whether or not

I wanted to go back inside, and I declined.

I didn't think I wanted to go back inside.

Why?

The logical part of my brain said

that I had already patrolled the inside,

and everything was secure inside there.

There was no reason to re-check it.

But deep down, I guess I thought

that if there was a ghost in there,

I didn't want anything to do with it.

This wasn't just a place for survivors of the hurricane.

It was a place for the dead.

When I'd looked into it after the fact,

I found out that the auditorium was used as a temporary morgue

during the massive hurricane in Toronto.

With that revelation that I was now walking through

a potential graveyard of lost souls,

I guess it makes a lot of sense that I could've been haunted

or imprinted on by someone

who had lost their life during that event.

A lot of times if a spirit needs help,

they will try to communicate the tragedy.

They want people to understand why they died

and hopefully get that person to help them,

you know, move on as a spirit.

I've always been a very logical person

that would want to get the facts before I make a decision up,

but based on what happened to me on those nights,

I believe these is more to the world than what we see.

I'm a believer now.

911, please state your emergency.

Responding to a 911 call of a possible assault

is ex-soldier and certified EMT Patrick Newcomb and his partner.

I was working in central Texas in a very large city.

We just dropped of a patient at the hospital,

and they dispatched us on another 911 call for an assault.

Someone could actually be dying.

The scene of the crime is the parking lot

of a recently abandoned hospital.

The hospital has been shut down for a couple months already.

They basically used the hospital just for training.

With San Antonio being one of the worst cities

in the U.S. for serious crimes, the building is heavily secured.

The police do keep the hospital locked up, you know,

and they check on it nightly.

But as far as a victim goes,

there's no sign of one anywhere, suggesting a prank.

False calls usually happen 5 out of 10 calls.

You know, it's taking people

that actually need an ambulance out of the service.

But what is much, much harder to explain

is why the door is suddenly unlocked.

Patrick.

The doors were wide open.

That freaked me out, and I didn't know what to think.

Despite the sudden mystery,

Patrick decides to go in,

still on the lookout for his assault victim.

If I would've known what I was about to see there,

I would've never gone.

911, is rescue needed?

If you can hear me, press a button on your phone.

Responding to a 911 call of an assault

outside an abandoned hospital,

Texas EMTs Patrick Newcomb and his partner

find no trace of a crime, only a bizarre mystery.

Still searching for a possible victim,

they head into the dark building,

built over what was once a Civil War hospital.

You can imagine the wounded soldiers

and the death that, you know,

was part of that hospital back then.

For those who most recently worked here,

the place was believed to be haunted.

I've asked a lot of the nurses that used to work

at that hospital about the history,

and they said on a daily basis

they would see Civil War soldiers,

Vietnam Soldiers walking down the hallway,

and they would say, "Hey, sir. Sir, you can't go in there,"

and this person would just disappear.

Entities seem to be able, on the whole,

to be able to manipulate their environment,

including moving extremely heavy pieces of furniture,

heavy objects, and things like that.

But as an Army veteran,

Patrick is not the type to frighten easily.

I've served in Iraq, and I've seen a lot of things

people blown up, shot, you name it.

Just bad stuff.

With no clear plan, they head down to the basement,

toward the oldest section of the building...

...where visibility is nearly zero.

It was just, like, a black brick wall.

I couldn't see anything.

They reach a cold chamber in what used to be

the old Civil War hospital's morgue...

...which, according to what they know about the building,

should be completely empty.

That kind of freaked me out right there.

He has no idea where the bodies have come from.

Suddenly, there was somebody standing there

beside the door a huge figure, about 8-foot tall.

There was no face. It was just a blank, white

I don't know what you want to call it.

And that scared the out of me,

and I was basically frozen.

The only thing that ran through my mind was

it's the Grim Reaper.

Patrick.

I wanted the out of there.

Patrick.

In paranormal lore, the Grim Reaper is an entity

that comes to get you because you're about to die.

Patrick's reaction is normal for somebody

who is facing something that may be there to hurt him.

Patrick.

A dark entity, unhindered by time or space.

This is a fear on a level that I can't even explain.

I've seen people dying in my arms.

To me, this situation was

the most terrifying situation I've been in.

Patrick's got a military background,

and he's trained to protect those around him.

So, he did what any person would do in this situation,

which is to get out of there as fast as possible.

This thing comes after people.

I didn't want to die, so I got the hell out of there.

Just, boom. I'm gone.

It's possible that it was coming for me, or maybe my partner.

I wanted to put as much distance between the hospital

and my ambulance as possible.

Just floored it.

Automatically, we called dispatch to radio the police.

"Hey, somebody broke into the old hospital.

Get them out there to see

exactly what they're going to find."

I didn't tell them what I saw

just because I didn't want them to think I was crazy.

As the EMTs speed away, they make a secret vow of silence.

We didn't talk about it at all.

It was just, like, we left it alone

and we both wanted to basically forget about it.

You know, "Hey, this did not happen."

When police later arrive

at the abandoned hospital, the doors are chained

and padlocked as per usual.

When they came back and said, "There's nobody there.

Everything's locked up and chained,"

I didn't know what to think.

I'm very convinced of what I saw.

I mean, my partner's seen the same exact thing as I saw.

It's not possible we both, you know, imagined...this thing.

Now, before this took place, I was a total skeptic.

I didn't believe in any paranormal.

I was like, "It's all a joke.

It's all made up."

After that, I was

I mean, there's no way to tell me anything different.

You know, I know what I've seen.

For weeks after that, I was very careful

because I'm thinking to myself, "I've just seen the Grim Reaper,

and it's going to get me," you know?

"Something's going to happen to me."

So, I was basically watching every step that I took

and being, like, over-cautious

in everything that I did because I didn't want to die.