Original subtitles

[audio logo]

ALANA (VOICEOVER): For my entire life, whenever someone asks me

to describe my family, I tell them,

we're what happens when you mix Christmas, fate, and football.

On Christmas Day, 1967, my mom's parents

and my dad's parents got their families the best gift ever--

season tickets to the Kansas City Chiefs.

As fate would have it, they were sitting

right next to each other.

And that's all it took.

It became an extraordinary friendship.

They even started spending Christmases together.

They celebrated together when the Chiefs won it all--

ANNOUNCER (ON TV): The Chiefs are world champions.

ALANA (VOICEOVER): --and--

[crowd groaning]

--helped each other keep the faith when they didn't.

[uplifting music]

A few years later, they moved to a new stadium.

Of course, our families still sat in the same room.

They were inseparable.

There was always a little extra magic

at those games around Christmas time,

especially the year best friends became family.

A couple of seasons--

I mean, Christmases-- later, I came along.

Now, if there was ever a child born to be the Chiefs' number

one fan, it's me.

It's in my blood.

And I don't want to brag, but my family

is the reason that we started winning championships again.

But more on that later.

Right now, I have to get the shop ready for the holidays.

My parents took over when Grandpa Paul retired.

Now it's my turn, and I've got plans.

[orchestral holiday music]

MAN: Merry Christmas, Alana.

Merry Christmas.

[gasps] Oh, you are doing such a great job, dear.

I wish my daughter wanted to take over for me when I retire.

But she had to go and give me three grandkids--

Oh.

--instead.

They're adorable.

Aren't they?

Mwah!

Now you make sure to tell your parents to stop by tomorrow,

because I made an extra Christmas loaf--

Oh.

--just for them.

Will do.

Good.

[chuckles]

[wondrous music]

ALANA (VOICEOVER): A lot of people in the neighborhood know

about our family's history with the team

and how it connects to Christmas.

But this Christmas, it's time for everyone to know.

Once.

We told Carole we liked it once, just to be nice, 30 years ago.

I still don't know what's in it.

[chuckles] Olives?

Avocado?

Cucumber? I don't know.

I'm afraid to ask what those fluorescent green chunks are.

Actually, those are pretty good.

[mischievous music]

This isn't good.

Hang on.

Alana, did you know that I'm an expert Christmas

tree light detangler?

Oh, is that so?

People pay me a lot of money to untangle their lights.

I could make a fortune.

[laughs]

Give it here.

Oh, boy.

OK, Grandpa, let me help you.

Help.

[door bell jingles]

Yoo-hoo!

Oh, hi, Mom and Dad.

Hey.

I wonder what that delicious smell outside was.

Well, I believe it's the barbecue place on the corner.

That must be Norma & Nick's.

I hear it's the best in the city--

nay, the country.

Oh, I should totally eat there.

Here's a coupon.

Thank you.

[chuckling]

Ha-ha-ha.

Stop.

Hey, our name's on the sign. You gotta do what you gotta do.

Word of mouth is the key to business.

Write that down.

Oh, OK, Grandpa.

I got it all up here.

I'm working on it.

Hey, why don't you go sit down and relax?

Have some cocoa. You guys can come over here.

I am gonna finish setting up for the Light the Block tonight.

And then we got to get ready for Tuesday.

It's a big, big day.

Because we're marking down last year's inventory?

OK, there's someone coming into the shop

that I want you guys to meet.

A new fella!

What wonderful news.

We were getting a little worried.

No, it's just someone that we need to impress.

Is it the fella's mother?

No problem.

We can be quite charming.

No, it's not a dating thing.

It's-- all right.

It is someone from the Chiefs Fan Engagement Department.

An engagement!

I am trying to tell you guys that we are finalists

for the Fan of the Year Award.

- What? - What?

ALANA: Yes, OK.

Holy cow!

The winner gets an all-access stadium tour and sideline passes

to the Christmas Day game. - Oh--

- [squealing] - --my God.

Oh, yes!

I always wondered who those people were in the sidelines.

Do you really think we can win?

Absolutely!

I mean, who else has a better story than our family?

Nobody.

That's right.

Which is why we just need to tell it on Tuesday.

Yes.

You think you might be telling it to a nice young--

Do not say "fella" again.

Oh, fine.

Thank you.

[wondrous music]

Ma'am, I need you to sign this.

Thanks, Courtney.

Derrick.

Mm.

You know you've been doing an amazing job the past few months,

right?

Thank you.

Love working here.

Good.

Then how about we work on showing it?

Because your office looks like the one that gets

used by the temp.

OK, well, that's--

accurate.

I've just been real busy.

I'm gonna get around to it, though.

Yeah?

- I will! - You are?

In fact, I'm gonna do it right now.

Watch this.

Hold on.

[mischievous music]

Go, Chiefs.

Right?

Derrick, the calendar's from two years ago.

No, it's not.

OK, it is.

Hold on.

[laughs]

[laughs] OK.

You need something festive.

You had that ready to go, huh?

Maybe.

Merry Christmas.

[imposing music]

Drinking from the communal office mug.

Risky.

I'll add "whimsical mug" to my weekend

shopping list right after ornaments

for best eclectic desk--

Oh, hey, hey, hey, hey.

Forget shopping.

It's a bye week.

We have the entire weekend off.

Time to have a little fun.

Courtney, don't bother trying to get him to be social.

I think he literally lives under a rock when we're not working.

[laughs]

It's an upscale rock.

It's even got a doorman.

COURTNEY: You should try and get out a little, Derrick.

See more of KC than the office, the stadium, and your--

rock.

I have been meaning to try some Kansas City barbecue.

- You haven't had any-- - Whoa, wait.

Come on, man!

Listen, how do you expect to engage with Kansas City fans

when you have no idea what fuels them?

I'll need for you to go to Norma & Nick's

Barbecue in Independence.

It is the best of the best.

Norma & Nick's, Independence.

Got it.

You have no idea where Independence is, do you?

I do not.

I'll text you.

But listen, fair warning--

they love to gossip there.

So remember the golden rule.

- Never tell them where I work. - Exactly.

You'll never know if people like you for you

or if they just want free tickets.

I didn't even tell my husband, James, where

I worked until the fifth date.

I told him I was an accountant.

And then he asked for help with taxes, and I was busted.

[laughter]

All right, I'll see you guys later.

[whimsical music]

[chatter]

Hey, welcome to Norma & Nick's.

What can I get you, hon?

I'm new to town.

What do you suggest?

And don't tell anybody, but I've never tried

Kansas City barbecue before.

I'll take a Norma & Nick's Super Platter for this newbie.

MAN: You got it, Donna.

Well, he's handsome.

Is he new in town?

If he is, he's probably lonely.

[whimsical music]

Hi.

Hi.

I'm Norma Young.

That's me up on the wall.

Look at those cheekbones.

Anyway, how do you like the food?

Be honest.

Honestly, it's incredible.

Ah!

I just wish I didn't wait so long to try it.

Well, it's practically criminal.

It's like living in Paris and never having a baguette.

[chuckles] Well, I think it would have

been kicked out of the country on day

one for a slight like that.

Wait, you lived in France?

My parents were in the hotel industry,

so I kind of lived all over Europe.

Oh, how worldly.

So how does your wife or girlfriend

like Kansas City so far?

Well, I actually haven't seen that much of Kansas City yet.

And it's just me.

Oh.

Well, I can give you a list of the must-sees while

you're here for Christmas--

the Crown Center, Ice Terrace, the plaza city lights.

OK.

And of course, right here, this afternoon.

Oh.

What's happening this afternoon?

Stick around and find out.

I'll bring you a flyer.

I'll get you some more sauce.

Oh.

Alana, come here, come here.

Hmm?

[wondrous music]

This is our new friend, Derrick.

He just moved to Kansas City this fall.

Derrick, this is my daughter--

And my granddaughter.

--Alana.

Hi.

It's nice to meet you.

Nice to meet you.

[chuckling]

Welcome to Kansas City.

MOM: Alana is a really good one to know.

She's in charge of the oldest Christmas traditions in town.

And she's an accomplished piano player and

a former competitive swimmer.

Do you like swimming, Derrick?

I do.

It's fun, isn't it?

Oh, here's a fun fact.

Derrick is new to Kansas City, and this

is his very first Kansas City barbecue.

Wow.

Well, a Norma & Nick newbie.

OK, so that's, like, an official thing.

Oh, yeah. Yeah.

Very solid effort, by the way. - [chuckles]

Thank you. I'm goal oriented.

[laughter]

Why do I feel like they also have a goal?

Uh, yeah.

I am so embarrassed.

Don't be.

They are so cute.

Well, so are otters until they rip your face off.

[laughs]

Ask him if he wants to light the block.

Ah, so simple.

What's that?

What's Light the Block?

Oh, well, today we are decorating the entire block

for Christmas, starting here.

And then we go store after store.

And there's a big street lighting at my family store

at the end of the block.

Our two families started it 50 years ago.

Yeah, you should join us.

Here's some of my famous banana pudding.

Give it a try.

OK.

[chuckles] Yes, ma'am.

Marry me, Norma.

[laughter]

Well, actually, the only one who's inheriting the recipe

is Alana, so.

OK, how much do I owe you for the pudding?

Oh, nonsense.

It's on the house.

Merry Christmas.

You guys have been too kind.

I don't know how to thank you.

Mm, I'm sure we can find a way.

[laughter]

OK, for the record, you are under no obligation

to help decorate.

It's all right.

No, seriously.

My family can be, uh, a lot.

I don't mind.

I've always loved being around big families.

It's always just been my parents and me.

Are you an only child?

So am I.

This explains your family's enthusiasm for matchmaking.

My parents did the same thing.

Luckily, they're in Europe, so, much less pressure.

Pressure?

Whatever do you mean?

[whimsical music]

Relentless.

Uh, well, we should probably start putting these on the tree.

- Let's do it. - OK.

That is the second largest collection of beef-related

ornaments I've ever seen.

[chuckles]

OK.

It's the only one I've ever seen.

Well, all of the trees on the block,

they're all themed to the different businesses.

Oh, that's great marketing.

Is that what you do?

Marketing?

Yeah.

So where did you get all these?

Well, most of these were given to them

by customers over the years.

But then last year, I had this one made to look like Norma's

famous barbecue sauce.

Isn't it cute?

It's too cute.

[chuckles]

But hold on.

I thought her banana pudding was famous.

Yeah, no, it is.

Well, everything here is.

Norma, too?

Oh, no.

No, Norma is infamous.

[whimsical music]

They are so bad at this.

They're not great.

[chuckles]

I feel like I want to eat this tree.

[chuckles]

All right.

So we're on to Hank and Marty's.

Well, uh, let's just all thank Derrick for his help.

But we're gonna let you go.

OK.

You can consider your banana pudding debt officially paid.

Thank you.

I appreciate that.

Well, it was very nice meeting you.

It was nice meeting you.

It was nice meeting you all, too.

Take care.

And on we go.

Where's he going?

After all of that?

Probably as far away as possible.

Oh, we were subtle.

What?

You were not subtle.

OK, Marty said he's hoping for lights over the doors here.

On it.

OK.

[gasps] Look who's back!

[whimsical music]

Hey.

[chuckles] What, did you get lost?

No.

No, I was just, uh, thinking maybe

you could use some more help.

Oh.

Uh, yeah, sure.

I swear, they make these door frames higher and higher

each year.

Here, sir, I got you.

Do you mind if I borrow this?

Thank you, young man.

Yeah, of course.

That's for you.

Thank you, sir.

Alana, why don't you get your new friend

to help you with Carole's?

Et tu, Grandpa?

What?

Don't you start.

[mischievous music]

Hey, thank you for staying and helping with all this.

You really didn't have to do that.

Yeah, of course.

Plus, I know that you must be absolutely freezing right now.

Oh, no.

I'm actually never cold.

Oh.

And I wanted to stay.

Yeah, I wasn't lost.

No.

At all.

So both of your families own businesses on the same street.

It's crazy, right?

Wild.

My grandparents, they actually met in the '60s, and they

became best friends.

And then they opened their businesses around the same time.

OK.

And then my parents, they just kind of grew up together.

And they fell in love.

Yeah.

I mean, that's pretty incredible.

It was meant to be.

But anyway, so when my grandpa Paul retired,

my parents took over the store.

And then now, after the holidays,

it's going to be my turn. - That's exciting.

- Yeah. - Congratulations.

- Thank you. - Yeah.

I really want to give them a Christmas

that they never forget.

Today was fun.

I don't really have a lot of, uh,

Christmas traditions of my own.

Oh?

Nah.

I'm sure getting to spend Christmas

in so many different countries was pretty amazing.

No?

Yeah.

Yeah, it was.

Yeah.

You know what?

I did have one tradition.

Wanna hear it?

Yeah.

OK.

So when I was a kid, we moved around a lot.

And every year, I would send a change of address

postcard to the North Pole.

Oh.

I guess I thought that Santa wouldn't know where I was.

[soft music]

I hadn't thought about that in a long time.

Well, I'm sure that Santa will find you.

CAROLE: Yoo-hoo!

Uh, guess what?

You're about to see another one of our yearly traditions.

And this-- - Oh.

--one is called Dodge the Loaf.

Nice and slow.

Wait, don't go!

Don't look back.

Who's that?

I made this just for you!

GRANDPA PAUL: Something I've found--

CAROLE: Yoo-hoo!

[dramatic music]

Where's everybody going?

Hey.

[groans]

Glad I caught ya.

You're so sweet.

Another fruitcake?

[laughs] Well, this is our store.

Welcome to KC Corner.

DERRICK: Chiefs fans, huh?

Oh, yeah.

You have no idea.

You?

They're a big part of my life.

Yeah.

Abandoned by my own family.

Is it really that bad?

Don't worry, dear.

We like you too much to ever make you try it.

(SINGING) It's officially Christmas

And I'm officially--

All right, everybody.

Here we go.

5--

ALL: --4, 3, 2, 1.

Oh!

Yay!

[applause]

It's beautiful.

Oh.

Never cold, huh?

I'm not cold.

If anything, I'm warm from the Christmas spirit.

Come on.

[blowing] This is the one.

I can feel it.

ALL: Hey!

Here you go.

Thank you.

My mom wants to give you a winter hat to take home.

And she is not going to take no for an answer.

So, uh, you see one that you like?

Well, this vintage one is pretty cool.

[laughter]

Not in a million years.

Yeah, no, that one's not for sale.

It's priceless.

Somebody famous wear it or something?

Uh, no.

It's because we only get to the Super Bowl

if someone in our family wears the hat on Christmas.

OK, I see.

[sniffles]

Do you not believe me?

[whimsical music]

Well, I mean, I'm sure everybody

likes to think that they're the reason their team wins, right?

OK, let me tell you a little story.

It was a week before Christmas 1969.

Right around the corner from here--

[bell ringing]

--Santa was collecting for charity,

but it was freezing out and getting late.

And everyone was just rushing to get home.

HANK: Dad was the only one who stopped.

He gave Santa as much as he could.

GRANDPA PAUL: And Santa gave me something in return--

the hat.

He told me if I wear it on Christmas Day,

my Christmas wish would come true.

I thought it was all in fun, but our next game

was a playoff game.

I figured, why not see if I can cash in on my Christmas wish?

So I wore it on Christmas Day.

We won, and we kept winning.

HANK: We went all the way to the AFL championship,

then made it to the Super Bowl and won that, too.

But a new employee accidentally sold the hat.

[gasping]

Nicely done.

So that was gone for the next 50 years.

We never made it back to the Super Bowl.

Because you didn't wear the hat on Christmas.

Well, we didn't realize the hat had anything to do with it

until the Christmas of 2019.

You talk. I'm exhausted.

[chuckles]

Now, at this point, Hank and I were running the store.

A couple days before Christmas 2019, someone

brought in a vintage hat to sell for some extra Christmas money.

HANK: I gave the man as much as I could for it.

Then later, I realized--

It was your hat.

Yes, it was Paul's hat.

So of course, Paulie wore it that Christmas Day.

That's when everything turned around.

That's when they made it back to the Super Bowl.

And then Hank wore it in 2022, and they got

back to the Super Bowl again.

And then I wore it in 2023.

And that's when we knew for sure.

Well, hold on.

They don't always play on Christmas Day.

No, you don't have to wear it to the game, just on Christmas.

Well, just playing devil's advocate

here, what about in 2021?

Didn't they lose the AFC Championship that year?

Uh, yeah.

No one in the family was wearing the hat that Christmas.

And what about when they made it to the Super Bowl

but then still lost?

Well, that's when we realized there are rules.

It just gets them to the Super Bowl.

Yeah I mean, we gotta leave something up to the players,

right?

Oh, of course.

Or else, that would be insane.

You don't believe us, do you?

I don't mean to, uh, offend.

I'm just-- I'm not particularly superstitious.

NORMA: [clears throat]

Well, you know what?

It's kind of getting close to closing time, so.

Oh, OK.

Thank you again for your help.

Here.

This is for you.

Thank you.

I had a really great time tonight.

All right.

[door bell jingling]

I never liked him anyway.

All right, guys.

All three of our finalists for the Fan of the Year,

they're expecting a visit from us tomorrow.

So let's go talk with them, take lots of amazing pictures,

and then just report back to the team.

Courtney, you get the Robinsons.

COURTNEY: I can't believe I get to meet Catrick Mahomes.

Mitch, you're gonna visit the Van Riper family.

Their Christmas display is legendary.

Yes!

Derrick

Yeah.

You're going to visit a family that

has lived and breathed this team from almost the very beginning.

[anticipatory music]

ALANA: [sighs]

[sighs]

Uh, sorry.

Now is really not a good time.

We're waiting to meet with someone from the Chiefs.

Oh.

Is that right?

Yeah, we're actually finalists for Fan of the Year.

So at least someone appreciates what it means to be a true fan.

Can't be a real fan if you don't believe in superstition.

The hat is not just superstition.

It's-- [sighs] you know what?

I don't want to get upset before the person comes, so never mind.

Good call.

Might be off-putting.

Can you just come back later for whatever

it is that you need?

Well, I can't.

I have an appointment at 11 o'clock.

What?

Where?

Here.

With who?

I think you know.

No.

No.

Derrick Taylor, Director of Fan Engagements,

Kansas City Chiefs.

Oh.

Can I get these gift wrapped?

[whimsical music]

to tell us for the entire day?

I didn't think it was relevant.

You didn't think it was relevant.

[scoffs] I'm sorry.

Look around.

How is that not relevant?

What is wrong with you?

Why don't you take this outside?

Hey!

Trying to run a business.

Alana, I swear, I had no idea you were up for Fan of the Year

until yesterday.

OK, so you're telling me that it was just

a coincidence that you showed up to Norma & Nick's on Saturday?

Yeah.

You had no idea who we were?

Sometimes coincidences just happen.

Are you really even a Chiefs fan?

I'm becoming one.

- Oh, come on. - Ho, ho, ho.

[bell ringing]

Merry Christmas!

Hi.

Oh.

Here you go.

Thank you dear.

Merry Christmas.

Merry Christmas.

I don't have any cash on me.

Do you, uh-- you take credit?

[scoffs]

Oh, of course.

Santa has always been on the cutting edge of technology.

It's at sign, TheRealSanta88888.

What's with all the eights?

It's the zip code of the North Pole, of course.

Ho, ho, ho.

Did I get all those eights right?

Oh, the Youth Center thanks you, young man.

Merry Christmas.

Oh, wow.

OK.

Merry Christmas.

All right.

That was very generous of you.

But I still don't trust you.

Fair.

Are you even new to town?

I am, yes.

OK, come on, let's start fresh here.

You deserve to win Fan of the Year

as much as anybody else does.

We're fans of all the years.

I know.

I can see that this is really important to you.

My family literally exists because of this team.

So, yes, I would say it's very important to me.

OK, great.

So, show me.

My boss said something about a fan cave in the store.

[whimsical music]

Let's go.

OK.

This is impressive.

Oh, let me show you our most valuable piece of memorabilia.

Oh, yes, yes, yes.

OK, this is an official game-worn Len Dawson Jersey

from Super Bowl 4 in 1969.

Oh, wow.

You know who Len Dawson is, right?

Of course I do.

OK, tell me three facts about him.

That's not necessary.

All right, I'll get you started.

Hall of Fame quarterback, Super Bowl MVP, hosted inside the NFL

for 25 years.

You know his nickname, right?

It's Lenny the Cool.

You didn't give me enough time to answer.

Well, it should be instantaneous.

It's not helping.

Roaf.

Yeah, there's a whole story behind this one.

Yeah.

Hey, you said that you lived in Europe, right?

So does that make you a soccer fan?

Oh, god.

What?

Yeah, I like soccer.

It's OK.

It's--

I also like football.

I didn't become a big football fan until I

started working for the team. - What better way?

Yeah.

ALANA: And you are somehow in charge

of picking Fan of the Year? - Ugh.

- Ugh. - Not just me.

There's a whole department. - Oh, great.

Send one of them.

OK.

Well, I think I have everything I need for the fan engagement

team to make a decision.

She has way better manners than this normally.

We raised her better than that.

- Yeah. - I don't know who this is.

We'll be in touch.

HANK: Len Dawson!

Yeah.

Bye, guys.

[sighs]

Are you on our side?

What was that?

Honey.

I'm sorry!

GRANDPA PAUL: You know what I like best about making eggnog?

HANK: What's that, Dad?

- Patti's handwriting. - Aw.

It's terrible.

Yeah?

A pinch of sklarb.

She's been gone 10 years.

I still can't figure out what "sklarb" is.

[chuckling]

Yeah.

Alana.

Come on.

You can't keep replaying this afternoon over and over again.

I can't help it.

I blew it.

I shouldn't have let my emotions get the best of me.

I just-- guh.

I don't know.

OK, I think I do.

I think you're upset that you let yourself

think, maybe even just for a minute,

that you'd met somebody special.

And now you're disappointed again.

Honey, it's scary.

This feeling is why I stopped trying.

Honestly, I'd rather just focus on the shop.

It doesn't have to be all or nothing, you know?

OK, maybe not.

But the shop is the only thing that I feel like I have even

a little bit of control over.

HANK: I wonder if maybe we're being too tough on the guy

for not telling us who he works for.

I mean, I'm sure the second somebody finds out,

they want something from him.

Yeah, OK, maybe.

But honestly, I'm just more annoyed at how we reacted

to our story about the hat.

Oh.

Not everyone believes in fate, sweetheart.

OK, well, I wanna be with someone who does.

Someday, anyway.

If I've learned anything in the last few years,

it's never put off anything until someday.

Because someday is no guarantee.

- Mm. - All right.

You're right.

All right.

Christmas group hug.

[growling]

OK.

Let me know. How is it?

- All right. - All right.

Here we go.

Do I taste sesame?

I think I'm going to officially stop

guessing what "sklarb" means.

Good call.

Now, look, I know the whole lucky hat from Santa thing

is a bit out there, but it does show their enthusiasm.

I love the Christmas connection.

Telling their family story is really

gonna help bring the fans together,

especially in the lead-up to the Christmas

Day game against the Eagles.

So you probably want me to go back and talk to them.

Oh, yes, as soon as possible.

Please.

Yeah, let's go.

Ho, ho.

Merry Christmas.

[bell ringing]

Ho, ho, ho.

DERRICK: Hey there.

[door bell jingling]

Hi.

I went looking for you at the shop.

Your mom said you were down here looking for a, uh, decoration.

Of course she did.

I'm surprised she didn't drive you down here herself.

She offered.

[chuckles]

Look, I am sorry for being a little bit

salty in the fan cave.

You really didn't deserve that.

No, I kind of did.

I should have told you where I worked.

I shouldn't have been so skeptical about the hat.

No, it's fine. It's fine.

Just because I believe in something

doesn't mean everybody else has to.

Well, that's the thing.

Everyone in the office does.

What?

You told them about it?

That's why I'm here.

The team wants to do a feature on your family

in anticipation of the Christmas game.

Is that, like, a part of the Fan of the Year process?

Not exactly.

But your story is all about family,

your dedication to the team and Christmas magic.

I'm sure everybody in the Department

is going to vote for you.

Oh um--

OK, yeah.

Yeah?

Yeah, I'm in.

OK.

[chuckling]

Oh, my gosh, I can't believe that they have this.

I've been looking for this.

What's so special about that?

In 1971, my family would gather

to watch the Christmas Day games together

when the team was playing away. - Mm-hmm.

And they started this little tradition

where they would bring a new ornament

every year to put on the tree.

And this little guy was my favorite.

He's a 1999 keepsake that my grandma gave to my Grandpa Paul.

And somehow it got misplaced, and we've been

looking for one ever since.

He's gonna be so happy I found it.

That sounds like fun.

Yeah, it is.

Just, like, all those memories come

flooding back every Christmas when we unbox the ornaments.

Hmm.

[soft music]

Oh, hey, look.

She's ready for the game, huh?

[chuckling]

Is there a game on Christmas this year, Daddy?

There is actually.

Yes!

Can we go?

Oh, it's sold out, sweetie.

No problem.

I'll just ask Santa.

Give me two seconds.

I'll be right back.

OK.

How you doing? I'm Derrick.

Hey. Will.

Will, nice to meet you.

Look, I work for the Chiefs.

This is my card.

Shoot me a text.

I'm gonna get you tickets to the game.

Oh, thank you.

Of course.

My pleasure.

Sorry.

Thank you.

Bye, Will.

Enjoy.

Sorry about that.

Did you just give them your tickets?

Yeah, I don't usually sit during the games.

Well, look at you, spreading your own Christmas magic.

[chuckles] It's fan engagement.

It's not exactly magic.

Well, to them, it's magic.

Say thank you.

Can you say thank you?

Thank you.

There it is.

Magic. - Let's pay for your ornament.

OK? Come on.

[chuckles]

ALANA: And here's the article.

Would you look at that?

We're famous!

We are definitely winning Fan of the Year.

OK, let's not get our hopes up.

[chuckling]

Great job, Derrick.

This story, it really struck a chord with the fans

and the Hunts family.

Oh, yeah?

Well, people loved the cat.

DERRICK: Oh, OK. MITCH: Aw.

That's a lot.

Oh, don't forget about the Chiefs Christmas house.

Cars are lined up around the block.

OK, we have a tough decision to make.

But aside from that, the powers that be

would love to feature the Higmans

and the Youngs even more in the lead-up

to the Christmas Day game. - OK.

Basically, the families are going to be the Christmas

connection to the team.

You know what?

I remember seeing something on a flyer about a gingerbread

house night at Norma & Nick's.

What if we sponsor a best Chiefs-themed

gingerbread house prize?

I love it.

Can you see if you can make that happen?

Yeah, I'll reach out right now.

[light music]

We've had a record day, and it's not even lunch yet.

It's incredible!

You'll have to thank Derrick for us

next time you talk to him.

Uh, yeah.

I just haven't heard from him.

Oh.

Mom, I know that you want it to be more,

but it's not like Derrick's just hanging out with us for fun.

He's doing his job, just like I am.

OK, who's the next group for the fan cave?

Where's Norma?

She's supposed to lead one of the tour groups

so Nick and I can regale the people

with our humorous anecdotes.

Uh, I don't know.

I think she said that she had an important appointment

or something.

What's more important than this?

Follow me.

[gasps] You see who that is?

Wow.

What?

Grandma Norma!

Look at you, Mom.

Am I the luckiest guy in town or what?

What's the occasion?

You'll see.

Can I get a pic?

WOMAN: There she is.

There she is.

You are adorable.

I'm a local celebrity.

Yeah, only one coupon per customer.

Who is that?

Just the Fan Engagement Department.

A.k.a.

Derrick?

Maybe.

They wanna know if it's OK if they

sponsor a contest at the gingerbread event tonight.

Hmm.

The best team-themed house.

Is that OK?

Well, that depends.

Is that what you're wearing?

[scoffs] You're kidding me right now.

Come on.

At least do your nails.

Or I can just mind my business and let whatever happens happen.

'Cause it's kind of how fate works, you know.

Sometimes fate needs a little nudge.

OK, well, you are nudging it right off of a cliff.

OK, maybe a little mani-pedi. - Yeah.

Yeah.

[whimsical music]

OK.

Hey, how are we looking?

Well, after all the attention we got last week,

we have twice the signups we had last year.

Oh, OK.

Well, uh, can we do two sessions?

DONNA: Well, if we're going to do that, we're

gonna need more gingerbread.

Oof.

I think the three of us can get it done.

What?

Why can't they do it? - Ask your mother.

- We've tried! - We've been banned!

NORMA: The last time these guys tried

to make Christmas cookies, we had to call the fire department.

We were distracted by football.

Do you see what I have to deal with?

[holiday music]

Hey, you made it.

How's it going?

Any early contenders? - Not yet.

OK. Anything I can do to help?

- No, we're all set out here. - OK.

I think they might need a hand in the kitchen.

Oh, yeah?

OK, thanks, Paul.

I'm just doing what your mother would have done.

Oh.

Hey, I thought we weren't allowed back there.

I-- oh.

[chuckling]

Good evening, ladies.

NORMA: Derrick!

Don't you look stunning?

I always looked like this when I bake.

[chuckles]

Oh.

Oh, hi.

Hi.

All right.

You know how to do this?

- Does this help? - Wow.

My bad.

You are clearly a natural. - Thanks.

Yeah. [laughs]

What are these?

Uh, these just go right on top.

OK, here's what we gotta do.

Put some flour on Alana's cheek, and then Derrick

will have to remove it gently.

It's in all the Christmas movies.

It never fails.

I love it!

It's genius.

OK, I'll do the flour.

Don't force it, ladies.

Just let it happen.

Trust me on this one.

[chuckles]

[soft music]

Rumor has it you need a calendar.

No, I don't.

Wait, why?

Just a reminder, the Fan of the Year vote is in eight days.

You made this for the whole department?

I like to win.

So do I.

Then I guess you two haven't been by the Van Ripers yet.

It's a cakewalk-- metaphorically.

There's no cake.

Ooh, what is this about cake?

No cake.

Oh, bummer.

Hey, Beth, don't you think Derrick should go see

the Van Ripers before the vote?

You haven't gone yet?

Not yet.

A few people are going by there tonight, so you should go.

I don't think any of us should vote on the final candidates

without seeing them firsthand.

Has anybody but Courtney seen this cat?

[cat meowing]

MAN: Do you see this? Look at it.

Come here. Look at this.

[meowing]

He sounds cute.

WOMAN: He's so cute. Can I take a picture with him?

MAN: Catrick Mahomes, dude.

Well played.

[whimsical music]

Hey!

It's like-- hi!

I hear it's finally going to snow tonight.

Isn't that exciting?

Hot cocoa by the fire with warm Christmas loaf.

Mm!

It's supposed to be warmed up?

Of course.

How else is the peppermint supposed to melt?

[chuckles]

I just--

It's best not to picture it.

ALANA: Oh, no.

MOM: Ugh.

Oh hey, what'd you get at the bookstore?

Oh, oh, oh.

I got these for my parents and Paul.

They have so many great stories, you know?

I don't want them to get lost for future generations.

In case I don't carry on that legacy?

No.

I didn't mean it like that.

Mom, I'm taking over KC Corner.

I'm gonna try to make it even more successful

than it already is.

And I'm getting our family the recognition that they deserve.

Isn't all of that enough?

OK, sweetie, we all know how hard you are working.

Do you know what our most important legacy is?

You, your happiness.

Look, everyone is just acting like I'm one of those people

that says no, I'm just--

I'm too busy with my career to find love.

I have tried to find love.

I have.

It just never works out, ever.

So maybe that's my fate.

Or maybe it didn't work out because you weren't

ready for the right person.

Come on, we can all see there's something

between you and Derrick.

Why do you keep fighting it?

I don't know.

Maybe I'm just tired of getting my hopes up.

You can't let fear rob you of hope.

Just look for the signs.

They're always there.

Well, so far, all the signs are pointing to no.

(SINGING) Oh, oh, I wish it could be Christmas

Every day

When the kids start singing

And the band begins to play

OK, wow.

Pretty incredible, right?

I mean--

I know you've become close with Alana and her family,

but I need for you to know it's going to be a close vote.

I care about them because I'm the liaison to the team,

if that's what you mean.

That's not what I mean.

[laughs] Are you coming back with us?

Um-- you know what?

I'm gonna go for a walk.

See ya.

[pensive music]

What do you think?

It's a little more potent.

HANK: The more I have, the more I like it.

No, it's the strongest one.

Excuse me.

Huh?

Do you mind if I warm up by your fire?

HANK: Is that-- - Derrick?

HANK: That's Derrick.

Oh, welcome back!

Wait, is this your house?

It's ours.

Yeah, and it's all paid off as of last month.

Hey, here's to no mortgage.

- No mortgage! - Oh!

No mortgage!

No mortgage.

Derrick?

Hi.

What are you doing here?

What?

Did someone invite you?

Well, it's not me, I swear.

I was at a work thing a couple of streets over,

and I just felt like taking a walk.

I had no idea any of this was here or that you were here.

It's quite a coincidence.

Isn't it?

How's that for a sign?

Are you gonna stick around, son?

We brought out the special eggnog.

Very special.

[laughter]

That's because it's sklarb-free.

No sklarb in it.

Inside joke.

Ah.

They've already been, uh--

This is our third batch.

[laughter]

Well, do you have to go back?

To?

Oh, your work thing.

Oh, no.

No, that's done.

Would you wanna--

do you wanna join us?

MOM: Yes, come on.

HANK: Here, come on!

Come on.

NORMA: Pull up a chair. HANK: Oh.

Yeah, I'd love that. HANK: More eggnog.

- More eggnog. - More eggnog.

Yes.

The call went out for more eggnog.

- I heard the call! - No, no, no.

You take it.

You take it.

Well, that's kind of crazy that you just showed up here.

- Right? - Yeah.

- That's kind of incredible. - Well, see?

Now if things like this can happen,

then maybe the whole hat thing isn't

that far-fetched after all.

Yeah, I guess so.

You guess so?

- OK. - Seriously?

Is that as far as you'll go?

How about this?

I don't not believe.

What is it gonna take for you to fully believe?

Well, I guess I just need to see some of that Christmas magic

for myself.

OK.

Fair enough.

[enchanting music]

OK, that's pretty good.

[chuckles] I do what I can.

You didn't have the hat, though.

Oh, no, but we were talking about it.

Yeah.

Can't argue with that logic.

Finally!

Oh, stop.

[laughs]

Nice.

And that was the moment Derrick realized

he should have brought a scarf.

[chuckles] Luckily, you came to the right place.

Uh, give me a second. - Oh, you don't have to.

No, no, no. It's fine.

All too ready.

Oh, that's very nice of you.

Are you sure? - Yeah.

I mean, please, it's the least we could do.

You've done so much for us already.

It feels like the other way around.

No.

Oh, that's cute.

Oh, stop.

It's my color.

Got the fourth round right here.

ALL: Yay. MOM: OK.

HANK: Here it is. - Is one of those for me?

Of course.

Merry Christmas.

Merry Christmas.

To the first snow.

To the first snow.

[laughter]

ALL: (SINGING) Up on the housetop, reindeer paws,

Out jumps good old Santa Claus

Down through the chimney with lots of toys

All for the little ones, Christmas joy

Ho, ho, ho, who wouldn't know?

Ho, ho, ho

[gasps]

Hey.

OK, are you sure that you and Dad don't need

my help today at the store?

Gosh, I don't know how we've managed to run it by ourselves.

Who will ever show us how to use the credit card reader?

OK, OK.

No, you just go have fun on your date.

No, it is not a date.

Uh, $5 says it is.

No, Mom, it's just the staff Christmas party.

OK?

All three Fan of the Year finalists will be there.

It is strictly business.

Hmm.

[door bell jingles]

- Wow. - Hey.

You look incredible.

Thank you.

So do you.

Oh, thanks.

Mr. Taylor.

Oh, Mr. Taylor?

Why the formality?

You were calling me the D Man the other night.

I've been told in no uncertain terms

that this is business, wink.

Nudge.

OK, we're saying the words out loud.

Yes.

Yes, I guess they are. Wow.

You wanna head over to Arrowhead?

Yeah, but it's at the stadium?

That's right.

We've got the whole place to ourselves.

OK, cool.

Take plenty of pictures, kiddo.

This is a once in a lifetime experience.

Oh.

One second.

Yeah.

Grandpa, you should go instead of me.

What?

Why?

Because what if we don't win?

I can't be the only person in our family

who gets to experience all of this.

You're not.

We're with you.

Aren't those Grandma Patty's earrings?

Yeah.

I wanted to take a little piece of her with me.

OK, then you get out of here.

OK.

I love you.

I love you.

Oh, oh, wait, wait.

One quick picture.

Yeah.

Mom, this is not prom.

Indulge us.

OK, now say "Chiefs."

Get it?

Instead of cheese?

Yeah, it's still very cheesy, Grandpa.

[chuckles]

How about those--

ALL: Chiefs?

[camera shutter clicks]

[bright music]

Thanks, Beth.

All right. You ready?

Yeah.

OK, let's go.

Over here.

[chuckles] Here we go.

Oh.

What do you think?

[scoffs] Wow.

[gasps]

MAN: Hey, you're famous around here.

- Hey. - Hi, guys.

We love your story.

Oh, here we go.

Your family's amazing.

Uh, is this a good sign?

For the vote, I mean.

I mean, I hope so.

Because we are up against some serious, cute feline energy.

Oh, my gosh.

I am dying to meet Catrick.

- You too? - Mhm.

[cat meowing] I'm just gonna--

- Yeah. - Oh, OK.

Have fun.

Oh!

[laughs]

[camera shutter clicks]

Hi.

Hi.

Little man's adorable, right?

Oh, wow.

No wonder got his own calendar.

Can we take a picture?

Yeah.

OK, thank you.

Merry Christmas. [camera shutter clicks]

See?

Even your finalist wants to meet the cat.

It's Mecole Hardman and a cat that looks

way too much like Mahomes.

Doesn't matter.

No one in the office can stop talking

about the Van Riper house.

Which is amazing, don't get me wrong,

but this Christmas hat's basically

a local legend at this point.

OK, OK.

You guys understand that nobody actually gets

anything if your finalist wins?

We get bragging rights.

There's one thing I don't get about the whole hat thing.

Why wasn't anyone wearing it the Christmas

we lost the AFC Championship?

Yeah.

I mean, if the hat's real, it kind of puts the loss on them,

right?

I didn't ask because it's none of our business.

OK.

OK, just curious.

Hey, look what I got.

Lint rollers?

Yeah.

You're unstoppable.

Bragging rights.

Let's go check out the party at the penthouse.

Yeah? - OK.

OK.

All right, guys.

[lively chatter]

It's the best view in the house.

Oh, wow.

OK, this is amazing.

TREY: What's up, DT?

What's up, Trey?

Congrats on the Service Award, man.

Well deserved.

Oh, uh, Trey Smith, this is Alana Higman.

Her family was the one who--

Oh, yeah.

I know who you are.

You-- you do?

Yeah, the lucky Christmas hat.

I was telling Coach about it.

Hope you have it on standby.

We're gonna need it.

Yeah, no, you bet we will. [chuckles]

Don't lose that hat.

I still have a few more fingers I want to fill up.

You keep letting that Christmas hat do

magical Christmas hat things.

I will, I will.

I promise.

Hey, Trey, come sign the Christmas card.

All right, bro.

Alana, pleasure to meet you.

DT, my guy. - Yeah, man.

- Take it easy, bro. - Thank you so much, Trey.

Yup.

See you later.

[giddy laughter]

I cannot believe that I just met Trey Smith

Mm.

Please tell me that you know why I am so excited to meet him.

Trey?

Mhm.

Oh, I don't know.

Is it because he was the first team SEC player in 2019, 2020?

Pro Football Writers All-Rookie Team 2021.

Or maybe it's because of that pancake block

he made to set up Jerick McKinnon's front flipping TD.

I mean, if it's not any of those reasons, then,

honestly, I don't know.

I don't know much about the man.

Wow.

Wow, that's very impressive.

Thank you.

Did you do all of that research

because of what happened when you first saw the Fan Cave?

Oh, I will never admit that.

[chuckles]

You made me realize how much a team's history informs who

they are today, just like how your family has

made you who you are.

Speaking of which--

Mm.

--follow me.

Trey Smith!

DERRICK: [laughs]

Just a little further.

You better not be peeking.

OK-- now.

[spectacular music]

Where are your seats?

Uh, right down there.

Let's go.

Wow.

You know, some of the happiest moments of my life

happened right here.

Even the years they were losing?

Oh, yeah.

I mean, that's the thing.

It's really easy to show up when everything's going great.

But the real fans are the ones who stick

around even when it's not.

Oh!

These are our seats.

[sighs]

Wow, it is crazy how quiet it is!

DERRICK: Right?

ALANA: [laughs] Oh.

You know, I don't think I'll ever

get to see it like this again.

This is so cool!

[chuckles] Oh, I don't know how to thank you.

Oh, your reaction's thanks enough.

I wish I felt this strongly about anywhere.

The world's a big place.

You'll find it eventually.

Although I'm starting to realize that,

um, it's nice when the world feels a little smaller.

Funny, I feel like I worry that sometimes

I make my world too small.

There's so many things that I haven't done that I keep saying,

oh, I'm going to do it someday.

But--

I mean, come on.

You're still young.

You have plenty of time.

So do I.

Yeah, I used to think that, too, but--

OK, so the reason that no one was

wearing the hat that Christmas is because we

were at the hospital.

Grandpa Paul had had a heart attack

and we didn't know if he was gonna make it.

I'm sure football was the last thing on your mind.

Oh, it was actually the first thing on his mind,

even throughout his whole recovery.

I think it's 'cause it's not just football to us.

It's literally what made us a family.

I just wanted people to know about my grandparents

and my parents and our hat.

Because you never really know how much time you got.

That maybe someday is actually right now.

[wondrous music]

ALANA: I don't think I'm ready for this night to end.

It doesn't have to.

What'd you have in mind?

Maybe, uh, we go on an official date.

Do you have $5?

Sure.

Why?

[chuckling] I gotta pay my mom.

I'll explain later.

All right.

Yeah, let's go. - Yeah?

Yeah.

OK.

There's a problem.

Mm.

I have no idea where to take you.

[laughs] Come on.

Follow me.

[bright music]

DERRICK: This is fantastic.

What should we do first?

My family and I always ice skate here every Christmas.

But we've just been so busy at the shop

that we haven't had a chance to do that yet.

Perfect. Let's do it.

Ho, ho, ho.

Oh.

Merry Christmas, Santa.

Oh.

Thank you, thank you.

I'm good.

We'll see about that!

Oh.

I'm not on that list.

Oh!

I meant I'm good for the candy canes.

Oh, ho, ho, ho, ho.

Yeah.

Funny.

Merry Christmas.

Wow.

Wow.

Wow, did you just tell Santa Claus that you

were, in fact, not good?

Oh, what have I done?

Oh no.

But don't worry.

You still have a week and a half until Christmas.

And I think that's plenty of time to secure

your position on the nice list.

[chuckling]

Oh, hold on.

Santa?

Where'd he go?

Look, I want you and Santa to know that if I had a cape,

I'd lay it down over this slush so you could walk over it.

Oh.

And if you had a cape, we would not be on this date right now.

Yeah.

Come on.

I should have asked you if you know how to ice skate.

You know what? Wait, never mind.

You probably lived in, like, Norway or something.

Don't be ridiculous.

It was Denmark, three years.

[scoffs] Denmark, huh?

[jazzy music]

Your hands are so warm.

Yeah, and yours are like taking a little detour

to the Arctic Circle.

You know what they say.

Cold hands, warm heart.

I think that the person that said that

was just consistently underprepared

for the conditions.

[chuckles] Oh, don't worry.

I think one of these shops sells some gloves.

I like this better.

(SINGING) Jingle all the way

Come on.

(SINGING) Oh, what fun it is to ride

In a '57 Chevrolet

Jingle bells, jingle, jingle

Jingle all the way

Good evening, folks.

Here is our holiday specials.

Off menu, we have my personal creation, the Shooter Chapeau,

made with our housemade peppermint vodka, served

in a 36-ounce souvenir mug.

Espres-snow Martini.

Mm.

Mistletoe Mule.

Santa Claus Napolitan.

[kisses]

Hmm.

OK, but I can't decide between the Pa

Rum Pum Punch or the Santa's Sippin' Stocking.

That is a tough choice.

What if I surprise you guys? - Oh.

I love this.

That's a great idea.

- One second. - You know what else I love?

Huh?

That someone's job out there to think

of seasonal cocktail names.

Oh.

Yeah, I think your job is a little bit better.

- Yeah, better by the day. - [chuckles]

You know what?

I got a mug for the office kitchen.

What? DERRICK: Yeah.

- Big moves. - Too big.

[chuckles] OK, wait.

Let me guess--

"World's Greatest Fan Engagement Director?"

No, I couldn't do that.

You can't get it for yourself.

That'd be like you getting the Number One

Chiefs Fan mug for yourself. - Oh, yeah.

No need.

I'm already going to win a banner and a trophy

that says all of that.

Oh, I like that confidence.

[chuckles]

Here, we have one Rum Pum Pum Punch and one for you,

sir, Santa's Sippin' Stocking.

That's a lot of S's, I know.

What is in this stocking drink?

That's a trade secret, sir.

But I can tell you it's better than Mahomes for six.

You said I could surprise you. - Oh.

I mean, that's--

You did say that.

Enjoy your drinks.

Thank you, sir.

There's no cool way to drink this.

Oh, yeah, no, I know.

[chuckles] So do you want, like, a little bendy straw?

Oh, stop.

I'm just gonna do it.

[chuckles] Oh, wow.

My grandma Norma and my mom would be losing their minds

right now with that.

[laughs]

Are you gonna do it?

I guess I kind of have to, huh?

OK.

Almost.

Oh, my goodness, they were right.

This really does work.

[chuckling]

[jazzy music]

Oh.

Hey, Mayor Lucas

Oh, hey. Hi, folks.

How you doing?

How you doing?

That was the mayor?

Yeah.

So this is here every year.

Mhm.

You like it?

I like everywhere I've been with you.

Was that smooth?

Very.

OK, good.

Honestly, though, this is a great town.

You sound a little surprised.

Did you not think you'd like it here?

No, it's not that.

I just-- I never really cared where I was.

I just go wherever the work was.

I was just there.

Now I'm here, and it feels different.

It feels different for me, too.

And I've lived here my whole life.

You two wanna fling a few for a good cause?

You and a good cause?

I can't say no to that.

Wanna give it a go?

Yeah, I mean, I can't say no to Trent Green, so.

Are you sure you want to challenge me, though?

Come on now.

Thank you.

Yes, sir.

I drank Santa's Sippin' Stocking, OK?

I fear nothing.

Are you ready for this?

ALANA: [laughs]

I forgot, I was left-handed.

Mm, mhm.

OK, hotshot. You wanna give it a go?

All right. Hold this.

Give her the rock. Let's see this.

You got this.

[sighs] OK.

Let's see.

Yes!

DERRICK: Oh.

That's terribly embarrassing for me.

Beginner's luck.

Where we come from, that's called skill.

ALANA: Yes!

You guys are friends now?

I'm sorry, but my dad never told me

that girls can't play football.

[scoffs]

See you, sir.

All right, see you later.

And nobody here to see it?

[jazzy music]

DERRICK: You really have made this your own little village,

you know. - Yeah.

Yeah, I have.

I mean, I like being close to the shop

and to my friends and my family.

Yeah.

Yeah.

But yeah, kind of always been home.

Did you always know you were gonna

take over the family business?

Uh, yeah.

Yeah, pretty much.

Although I also thought that by now I would have what

my grandparents and my parents have.

Somehow they found a way to have it all-- success, love, family.

What's their secret?

I think it's that they knew that they were meant to be.

You know, there was no second-guessing and--

Hmm.

--no doubts.

You know, they're why I believe in fate.

I see it in them every single day.

You see it anywhere else?

I see it here, too.

[soft music]

Hey.

We're going down to watch Thursday Night Football

at the pub if you want to come.

I actually got plans tonight.

Oh.

He has plans!

Please don't.

[cheering]

Thank you, Beth. - Have fun.

You, too.

Oh, hold on.

Here we go.

HANK: Yeah, yeah, yeah, yeah, yeah!

- Oh, yeah! - Hey!

There we go.

There we go.

Look at that sack.

Hey, you guys taste that?

ALL: Sweet nectar of the end zone!

[laughter]

Oh!

Yes!

Yeah!

Hey.

Hey.

[groaning]

- Hank. - Yeah.

- Flip the pillow. - Yep.

What does that do?

It's a rally thing we do when we're behind.

I had a hot wing in my hand last time we scored.

Should I just do that? ALL: Yeah.

OK.

I was joking, but let's do it.

Now he's getting it.

We got this.

ANNOUNCER (ON TV): --end zone several Chiefs are there,

but it's incomplete.

[groaning]

Flags on the play.

How did we just lose?

We were the 14 point favorites.

I can't believe this.

I guess my hot wing wasn't as lucky as the hat.

No, it's not the same thing.

Don't blame yourself. - It's OK.

We're still in the playoffs.

Not necessarily.

It's only Thursday.

If the Dolphins, Browns, and Texans all win this Sunday,

it would make the Eagles game on Christmas

basically a playoff game.

Win and were the wild card to lose,

and the season's basically over.

No, no, no, it's not gonna come to that.

Yeah, all three of those Sunday games

would have to end in huge upsets.

And OK, if that does happen, then the team would

only have four days to rest.

So all we would have to do is make

sure that we wear our not-so-secret weapon

on Christmas Day game.

You guys, that would be the boost they need,

I'm telling you.

Speaking of winning, isn't the Fan of the Year vote coming up?

Oh, soon.

HANK: Yeah.

Don't you worry.

As soon as I know, you guys are gonna hear about it.

HANK: All right.

[light music]

[sighs] Ugh.

I feel like we should have heard by now.

[phone dings]

[sighs] Grandma Norma, comma, every time

you text me and ask me if Derrick texted me,

I think it's finally him texting me, period.

I promise you will be the first person to know if he--

[phone dings] Oh, wait, wait, wait, wait.

- What, dear? - The vote is in.

And?

I don't know.

Oh, why hasn't he texted me back?

I figured I'd tell you in person.

Did we win?

You won.

[gasping]

[squealing, laughter]

I'm just relieved we didn't lose to the cat.

I made sure that the VIP tour, the sideline passes,

and everything else is going to the entire family.

Everybody watching is going to know exactly how much you guys

have all done for this team.

Aw, and how much the team has done for us, right?

Thank you for making this happen--

[door bell jingles]

--both of you.

Yes, sir.

Oh.

[gasps]

DERRICK: Oh, wow.

What would you have done if we'd lost?

DERRICK: Oh.

[laughter]

I love it.

Uh, should we go hang the banner?

- Oh, yeah, yeah. - OK.

DERRICK: Chiefs.

ALL: Chiefs.

Derrick, get in here.

Oh, it's OK.

It's a family photo. - Come on.

- What? - Come on.

- Are you sure? - Yes!

OK.

Get over here.

OK, here we go.

ALL: Chiefs.

[camera shutter clicks]

[lighthearted music]

Thanks so much for helping us wrap the gifts you

guys collected.

It's going to be a great Christmas for a lot of kids.

We'd help, too, but my gift wrapping

is worse than my baking.

That's OK, Mr. Young.

I got you.

Whoa.

What?

How?

I'm a natural.

No, my mom taught me.

I can also fold a fitted sheet.

[laughs]

If he says he can make a restaurant-grade ranch dressing,

lock him in.

You know you're making the rest of us guys look bad, right?

OK, I think you pretend to wrap poorly on purpose

just so no one asks you to do it.

Maybe.

That's Nick with neck massages.

What?

This is the first time I've heard about this.

[snorts]

[laughter]

Alana, did you invite Derrick over to the house tonight

for Christmas Eve-Eve-Eve?

I was just about to.

That's a thing, thing, thing, thing?

[laughs] So Grandpa Paul and Grandma Patty

invented it when I was little.

And since everyone in our family is working

through Christmas Eve, we just do the whole thing

four days early.

I'd love to come.

Thank you.

No gifts.

But you have to bring a dessert.

That's no problem.

I got a delicious Christmas loaf in my freezer.

ALL: Oh. - No.

I take it back. You're uninvited.

[chuckling]

(SINGING) Let there be joy to your world

Every boy and girl

Peace on Earth

Good will to men

DERRICK: Thank you so much, gentlemen.

What have we got in here?

It's a football.

Thank you guys.

Merry Christmas.

Thanks for bringing the hat.

Everybody was dying to see it.

- Yeah, of course. - Yeah.

Hey.

Congratulations on winning Fan of the Year.

You really deserved it.

Thank you.

I know that was hard for you, Mitch.

We appreciate you.

Hey, is that the famous Christmas hat?

Mhm.

Can I take a picture with it on?

Oh, um, you know what?

I am so sorry.

We just don't let anyone outside of our family wear the hat.

It's just our tradition.

No, I get it.

Don't want to mess with the Christmas magic, right?

Exactly.

See you guys in a bit.

Ho, ho, ho.

Oh.

May I try it on?

[suspenseful music]

That's the big man.

Just kidding.

Ho, ho, ho.

That's your Christmas magic, not mine.

[phone notification tones]

I can't believe all those teams won.

What?

What's going on?

The Christmas Day game is officially a must-win.

Good thing we have that magic hat of yours, huh?

You know what? Yes, yes.

You're right.

Hasn't failed us yet, so I am not worried about a thing.

[dramatic music]

[gasps]

Hey, you OK?

Um--

OK.

All right.

Obviously, something's wrong.

What's going on?

The hat is missing.

What?

It's gone.

The last person you were talking to was Santa.

Yes, yes, and I still had it when he left.

But then when everyone's phones were going crazy,

I put it down for maybe one second, and then I looked and--

I don't know-- it's like it disappeared into thin air.

It's OK.

Don't panic.

I'm gonna help you find it. It's gonna turn up.

It's somewhere here.

OK, but what are we gonna do if we can't find it?

What are we gonna tell people if the Chiefs lose on Christmas?

They're not gonna lose.

Well, they will if we can't find it.

OK.

Alana, you can't put this kind of pressure on yourself.

[sighs] Well, it's too late.

Wait, wait, wait, wait.

Oh, sorry.

Ugh!

Sorry.

What if someone stole it so that we lose?

Or-- I don't know-- what if you actually work for another team?

Ha-ha. - What?

I don't know. I'm sorry.

I'm just freaking out right now. - Hey, come here.

Take a deep breath.

[sighs]

[soft music]

There you go.

It's going to turn up.

OK?

I know it.

How do you know?

Because if your family has taught me anything,

it's that things have a habit of working out.

[sighs]

Hey.

We have to go to your parents'.

No, no, we can't leave yet.

I--

Well, we just have to accept the fact that we're

not gonna find it tonight.

Hopefully, somebody realizes that they have it

and they turn it in.

But we've looked over every inch of this place,

and nothing else we can do.

Ugh.

OK, then maybe I should just tell my family.

I mean, what if it doesn't show up before Christmas?

Let's not worry, though.

It came back to you once, right?

It'll do it again.

All we can do now is have a little faith.

I can do that.

And I am glad that you can do that, too.

It's your fault. Come on.

[sighs]

Come on.

I knew you people ate something other than barbecue.

Tell no one.

And this eggnog.

I can't get enough of this stuff.

- It's fantastic, right? - Yeah.

Even without Patty's mystery ingredient.

Oh, what's that?

That inside joke I was telling you about.

Mm.

I just cannot figure out what this says.

Oh, interesting.

I didn't think they used saffron in eggnog outside of Greece.

It's an interesting flavor, but honestly, I

don't think it needs it.

I think it's perfect just the way it--

it is?

What?

You're saying that word right there is "saffron"?

Yes, sir.

I love you.

Oh.

I love you too, Paul.

OK, you realize that you just solved our biggest

family mystery right now?

That's the big mystery?

You guys have a magic hat be--

I'm happy to help.

What are we waiting for?

Let's get some saffron on that thing.

It's $5,000 a pound.

We can live without it.

[guitar strumming] - All right.

OK, one second. [guitar strumming]

Nope.

All right, one more.

All right. Don't worry.

I got him guitar lessons for Christmas.

That's how long we're gonna have to wait for Hank

to start the song.

[laughter]

Thanks, Dad.

[guitar strumming] Wow.

Hey, where did Derrick go?

DERRICK: Derrick is right here, struggling.

Hey, we said no Christmas gifts tonight.

It's not a Christmas gift.

It's a Christmas Eve-Eve-Eve--

Eve gift.

I will allow it.

Thank you, sir.

He'll allow it.

I just wanna show you how grateful I am for welcoming me

into your home, and also allowing me to be a part of so

many of your family traditions.

I feel like the luckiest guy in the world right now.

OK, let's see if I blew it.

You wanna help me, Hank? - Oh, yeah.

Sure. - Here we go.

Are you ready?

Here we go.

Pop this off.

[gasping]

[soft music]

You know what this looks like?

It looks like a couple of the old seats

from Municipal Stadium.

You're right.

Look at the numbers!

Those are from our row.

Derrick, this is incredible.

I mean, our entire family's history together

started with these seats.

Now we get to keep them forever.

I don't know how to thank you.

Oh, it's OK.

Whose seats are these, Dad?

Well, this was mine.

And this here, this was your mom's.

A lot of great memories in these seats.

Thank you.

Thank you, Derrick.

This means everything to me--

to all of us.

Merry Christmas, sir.

Say, Chiefs.

ALL: Chiefs.

[camera shutter clicks]

They're too much.

OK, so I may have also broken the no gift rule.

You can't break the rules.

Only the guests can break the rules.

It's more of a necessity than a gift.

I'll allow it.

[laughs]

Oh, my god.

[laughs] It's to warm up those icicles that you call hands.

We don't have that problem anymore.

No, we don't.

But it's for when I'm not around.

Oh, and so--

You can't do another one.

- It's just one more. - No.

One more.

All right.

What do we got?

Oh, come on.

[laughs] See?

Now you have everything you need.

Yeah.

I think I do.

Since we are on the subject of Derrick always being cold--

I'm not always cold.

Come on.

Seriously, am I the only one following the no presents rule?

[laughter]

[soft music]

[laughs]

No way.

What?

How-- how did you find this?

What?

Did someone return it to you?

How did you do this?

What?

[laughs] No, it's homemade.

I knitted it for Derrick because he

liked the other hat so much.

So when you said, "How did you find this?"

is the original hat lost?

[suspenseful music]

OK, so I brought it to the toy drive,

and I set it down for just a second.

And then we all found out that the Christmas Day game

was basically a playoff game, and then

everyone was freaking out.

And I turned around, and it had just-- it--

it disappeared.

And I am so, so sorry.

I will never forgive myself if I don't find it.

It is entirely my fault. I asked her

to bring it to the toy drive.

I shouldn't have.

No, it was not your fault, OK?

It was mine.

This was supposed to be the best Christmas ever.

And now it's the worst.

No, honey.

It's OK.

Really.

Don't let it ruin your night.

You guys, how can you be so calm?

I mean, you know what this means, right?

If the Chiefs lose, everyone is gonna blame us.

The business won't survive.

We're probably gonna get Fan of the Year taken away.

That is not something that we would do.

We're not concerned in the least.

If the hat is meant to turn up, it'll turn up.

Just like it did before.

See?

It's gonna be OK.

Oh, my darling.

Why am I the first to finish every time?

Every single time.

Every time.

It's a surprise every time.

I just feel--

[laughs]

[indistinct conversation]

Hey.

Is it OK if I sit in Grandma Patty's seat?

Of course.

I was just sitting here, thinking

of all the wonderful memories we've had over the years.

And it all started right here.

Your grandma would be so proud of you.

I miss her so much.

I miss her, too, Grandpa.

She'd love all this.

Yeah.

She would have loved him, too.

Oh, yeah?

You think so?

DERRICK: I saved you some yule log, sir.

I'm sorry.

I didn't mean to interrupt.

You're not.

You're here right on time.

Thanks for all those wonderful memories you brought back to me.

Now, you two, make a couple of your own.

[bright music]

[light music]

Big game this weekend.

Can I see the hat?

It's all my kids talk about.

Um, actually, we are keeping it safe until game day.

You can never be too careful.

Glad to hear it.

After all, the mental health of an entire city is in your hands.

[chuckling]

Oh, so no luck at the thrift store?

I am on hold with the vintage shop near the stadium.

Yes, hi.

I'm still here.

Thanks anyway.

We're not worried at all, sweetie.

[light music]

OK, so we're gonna bring the whole family down to the 50

yard line right before kickoff.

Oh.

The fans are going to love seeing that hat.

[laughs] What?

Does it seem like we're saying that the team

only wins if Alana and her family

wear the hat at Christmas?

No, we're saying the hat represents the magic that all

the fans bring to the games.

I mean, that's what makes all this so special.

Is something wrong?

There's a slight problem with the hat.

Don't worry.

I think I just figured out what to do.

Hi.

Hi.

Wait, did we make plans together and I forgot?

I thought we'd go for a little walk.

I know you're still upset.

Yeah, I just really thought that I'd

find the real hat by now.

I know.

I know.

Wait, wait.

You're not-- you're not gonna try to pass this one off

at the game, are you?

No.

But--

No, no.

There's no buts. There's no buts, Derrick.

It is not the same. You can't do that.

OK, you know what?

If we haven't found the real one by now,

I think we should just call the whole thing off.

Call what off?

Being introduced at the game.

I don't want the entire Chiefs Kingdom blaming us if we

don't get to the playoffs.

Alana, I have not been here long, but I know for a fact

that the people of Kansas City would never

turn on your family like that.

I don't know.

At this point, I just wish I never

even told you about the hat.

Then none of this would be happening right now.

If you didn't tell me about the hat,

Beth would have still sent me back to talk to you.

That's just it, Derrick.

If the thing that brought us together is gone,

then maybe it's a sign that--

I don't know-- that none of this was meant to be.

Alana, do you hear yourself?

What we have is real.

This isn't some imaginary, silly hat.

Sorry.

- A silly? - No, I didn't mean to say that.

Just a silly hat.

I didn't mean it.

You never really believed in the story, did you?

I believe in our story.

Hey, Derrick, don't you understand?

Look, if everything with that hat was a coincidence,

then that means that everything else in life

is just a coincidence, and that nothing is meant to be.

Including us.

You have more faith in a hat than you do in me.

I thought I was finally where I was meant to be.

I guess I was wrong.

It's OK.

Good night.

[soft music]

[sighs]

[light music]

[bell jingling]

Ho, ho, ho, ho.

Merry Christmas.

Thank you.

Merry Christmas.

Ho, ho, ho, ho.

I got it.

Kiddo.

[soft music]

I think you're more upset about this hat than any of us.

For the record, I have faith in our team, hat or no hat.

Don't you think they can win without our help?

Yeah, of course I do.

Then let them.

What if they lose?

Then they lose.

Life goes on.

Grandpa, how can you say that?

You are the biggest Chiefs fan in the world.

I am.

But also I learned something the night I had that heart attack.

Yeah, I know.

That was the night that the Chiefs lost

and we knew for sure that the hat was the real deal.

Not quite.

That's the night I learned that even if the Chiefs lose,

I still win, because I have everything--

family, friends, love.

And that's all we ever wanted for you, too, babe.

Hat or no hat.

I believed that the hat was real.

It is-- to us.

That's all that matters.

Yeah, but everybody just keeps saying

how Derrick and I got together because of the hat,

and that it was fate.

I don't know.

Don't you think that losing it is like a sign

that we're not meant to be together?

No, sweetie, no.

The magic is not in the hat.

It's in what the hat represents--

the belief that we're part of something bigger than ourselves,

knowing that we have each other's back, no matter what.

[soft music]

I told Derrick that I don't believe in fate anymore.

That's OK.

We still do.

Uh, hey.

You guys all have your sideline passes.

You should get in there while they're still warming up.

What do you mean, you should get in there?

I just-- I can't do it. I'm sorry.

It's too hard.

Oh, honey, what's too hard?

Facing the fans without the hat or facing Derrick?

Look, I'm just too embarrassed about what I said.

And you guys can get introduced without me.

It's going to be better that way, I promise.

No way.

You're the reason we're here.

No.

No, I'm not.

It's because of you.

OK?

So just go.

Have fun.

Sit in the sidelines.

Have the time of your lives, OK?

I'm gonna meet you in there once the game starts.

We're not going to do it without you, kiddo.

This family's stuck together since 1969.

We're not stopping now.

Especially at Christmas.

I can't.

All right, guys.

Let's go.

Listen, the announcement's gonna be at an hour and a half.

I sure hope you can be with us.

I'll think about it.

OK?

Don't think too long.

At some point, it'll be too late.

OK.

You think she'll change her mind?

I hope so.

But as Hank reminded me, we have to have faith.

[lighthearted music, chatter]

Hey, Alana.

Got your lucky hat?

I lost it.

Ah.

Well, no worries.

I've got my lucky socks.

Haven't taken them off since last time we won at home.

Please tell me that you at least washed

them in between games, though.

Of course I didn't.

[laughs] Plus, honestly, I'd have no idea how.

Let's go, Chiefs!

[cheering]

Patty, come on.

It's time.

Patty?

[soft music]

[phone buzzing]

[gasps]

[exciting music]

Hey!

Uh, hi.

Um-- hi, hi.

Sorry.

Um, I'm Alana Higman.

I'm Fan of the Year.

I-- yes, yes.

That's me.

Um, can you give me a ride?

Thank you.

Thank you.

[cheering]

I would have thought she'd change her mind.

I'm sorry.

I thought so, too.

I never should have let it go this long.

I'm gonna go get her.

- Go. - OK.

You guys text me if you need anything.

All right? - Yep, yep.

[faint cheering]

OK.

Thank you so much.

Merry Christmas.

I hope I'm not too late.

Thank you.

Hi.

Hi.

Wait, aren't you supposed to be on the field right now?

So are you.

Come on. - Oh.

Excuse me, guys.

Sorry!

I just think that we should talk about this.

No, we can't. We really gotta hurry.

Oh, wait a second.

- Now? - Yes.

OK.

All right, how about those?

Chiefs.

DERRICK: There we go.

Hey, guys. It's all right.

It's the Fan of the Year. Thank you so much.

Look, I just think that we should talk about what happened.

Not a good time.

No, hey, hey.

No.

What is it?

Just back to business then?

Just trust me, OK?

Come on.

[thrilling music]

[cheers]

Come on.

Almost there.

Hey, guys. Sorry.

Oh, what are they doing here?

[gasps] Oh, honey.

It would not have been the same without you.

It's only right that all three generations are here together.

What changed your mind?

Uh, I got a couple of signs.

Wait, you guys, I am so sorry.

I should not have stayed behind.

This is not about me.

This is about all of us.

I'm sorry.

Ladies and gentlemen, please turn your attention to

midfield as we announce the Kansas

City Chiefs Fans of the Year, the Higman and Young families.

[applause, cheers]

Thank you.

And there it is, the lucky Christmas hat.

[applause, cheers]

Could I-- thank you.

[exhales] Hi.

[applause, cheers]

Wow.

Uh, well first, we just wanna thank the Chiefs for honoring

us with this amazing award.

And I know that most of you know about the hat

and what happens when we wear it on Christmas Day.

We win.

Woo!

Woo!

[applause, cheers]

But the thing is, I don't actually have the hat anymore.

[murmuring]

It's OK.

Um, but we don't need it.

It's OK.

Look, the hat, just like Christmas,

it is all about faith and love and coming together as a family.

And lucky for us, there are 75,000 people here today

and millions of people all over the world

who believe in this team.

[applause, cheers]

We really are all family.

So yeah, the Christmas magic doesn't

exist just in this one hat.

It's--

[soft music]

--it's in all of us.

[sighs] OK, you take it.

That was perfect.

I couldn't agree more.

Chiefs Kingdom, please look under your seats

for a surprise Christmas gift.

[wondrous music]

[applause, cheers]

What?

I wanted to show you that the story of the Christmas hat

isn't over.

It's got a different ending.

We just don't know what that ending is yet.

I know it's a happy one, no matter what happens in the game.

But we do need to win.

The Chiefs are my home team now.

[laughs]

[applause, cheers]

Guys!

We kind of need the field now.

Let's roll!

Let's get out of here before I get fired.

[chuckles]

DERRICK: You guys OK?

[laughter]

How about those--

ALL: Chiefs.

OK. Got it.

Thanks, guys.

Have a good game today.

Yeah.

Did you know about all of this?

He may have run the idea by us.

OK, but how did you know that I'd change my mind

and be here when all of this happened?

The same way you knew to come here.

It was meant to be.

So the Hunt family would like to know

if you all would like to watch the game

from the founders' suite.

[laughs]

Whoa.

Wow.

That's a very kind offer.

But tell him, we will sit where we always sit.

Is that because of the superstition?

No.

No, it's because it's, uh--

it's where we belong.

And, hey, there's an extra seat in our row

if you want to sit with us?

I'd love nothing more. HANK: Yes!

Let's go. Let's do it.

Your row has an empty seat.

Yeah.

Yeah, it was my Grandma Patty's.

I don't know why no one ever bought it.

Because we never sold it.

What?

I just couldn't.

I knew that one day, the right person

would come along to fill it.

I believe you dropped this.

Oh, no.

I already have mine.

Thank you.

Are you sure?

Merry Christmas.

I think I'm going to go get some of that hot cocoa.

You see?

Santa found you after all, Derrick.

What?

[soft music]

Go, Chiefs!

CROWD: Chiefs!

Go, Chiefs!

[laughs] I can't believe it made its way back to us.

Again.

Aren't you gonna put it on for good luck?

No.

I think we got all the Christmas magic we need.

[wondrous music]

[applause, cheers]

[orchestral music]

[audio logo]