Original subtitles

if you are a Windows user there is

if you are a Windows user there is

if you are a Windows user there is likely going to be a time where you

likely going to be a time where you

likely going to be a time where you cannot get into your computer and

cannot get into your computer and

cannot get into your computer and unfortunately you may get stuck with the

unfortunately you may get stuck with the

unfortunately you may get stuck with the windows blue troubleshooting screens so

windows blue troubleshooting screens so

windows blue troubleshooting screens so even after running through all of the

even after running through all of the

even after running through all of the troubleshooting steps inside the windows

troubleshooting steps inside the windows

troubleshooting steps inside the windows built-in troubleshooter none of them

built-in troubleshooter none of them

built-in troubleshooter none of them seemed to fix your problem but did you

seemed to fix your problem but did you

seemed to fix your problem but did you know that there is a secret operating

know that there is a secret operating

know that there is a secret operating system underneath what you see every day

system underneath what you see every day

system underneath what you see every day when you point and click that

when you point and click that

when you point and click that underground operating system is actually

underground operating system is actually

underground operating system is actually called Doss well it was back in the day

called Doss well it was back in the day

called Doss well it was back in the day if you've ever heard anybody talk about

if you've ever heard anybody talk about

if you've ever heard anybody talk about a Doss box you know they're old and you

a Doss box you know they're old and you

a Doss box you know they're old and you should probably buy them a beer and some

should probably buy them a beer and some

should probably buy them a beer and some Don's pills for their back today it's

Don's pills for their back today it's

Don's pills for their back today it's called a command prompt so if you don't

called a command prompt so if you don't

called a command prompt so if you don't know what dos is or you really don't

know what dos is or you really don't

know what dos is or you really don't care and you just want to get to the

care and you just want to get to the

care and you just want to get to the tips skip ahead to this Tim stamp in the

tips skip ahead to this Tim stamp in the

tips skip ahead to this Tim stamp in the video it's basically an emulator that

video it's basically an emulator that

video it's basically an emulator that allows you to run DOS commands but it's

allows you to run DOS commands but it's

allows you to run DOS commands but it's not actually Doss that's all technical

not actually Doss that's all technical

not actually Doss that's all technical stuff not anything you need to worry

stuff not anything you need to worry

stuff not anything you need to worry about but what I am going to talk to you

about but what I am going to talk to you

about but what I am going to talk to you today about is in case you have issues

today about is in case you have issues

today about is in case you have issues with your PC there are 1

with your PC there are 1

with your PC there are 1 Doss commands that every Windows user

Doss commands that every Windows user

Doss commands that every Windows user should know because I guarantee you at

should know because I guarantee you at

should know because I guarantee you at some point you're going to come across a

some point you're going to come across a

some point you're going to come across a problem and these are things that

problem and these are things that

problem and these are things that absolutely could get you out of a mess

absolutely could get you out of a mess

absolutely could get you out of a mess and make sure you stick around to the

and make sure you stick around to the

and make sure you stick around to the end because the last one on the list is

end because the last one on the list is

end because the last one on the list is an absolute GameChanger and don't worry

an absolute GameChanger and don't worry

an absolute GameChanger and don't worry about your personal skill level I'm

about your personal skill level I'm

about your personal skill level I'm going to walk through each of these one

going to walk through each of these one

going to walk through each of these one by one and step by step and as long as

by one and step by step and as long as

by one and step by step and as long as you just follow exactly what I say

you just follow exactly what I say

you just follow exactly what I say you'll be fine you can't screw it up I

you'll be fine you can't screw it up I

you'll be fine you can't screw it up I promise back in the day Doss was

promise back in the day Doss was

promise back in the day Doss was actually an operating system and windows

actually an operating system and windows

actually an operating system and windows was layered on top of it now that Doss

was layered on top of it now that Doss

was layered on top of it now that Doss operating system is now called a command

operating system is now called a command

operating system is now called a command line interpreter it's techy doesn't

line interpreter it's techy doesn't

line interpreter it's techy doesn't matter for the purpose of this video

matter for the purpose of this video

matter for the purpose of this video just know that even though Doss is no

just know that even though Doss is no

just know that even though Doss is no longer an operating system you still

longer an operating system you still

longer an operating system you still have a ton of functionality with this

have a ton of functionality with this

have a ton of functionality with this command line interpreter and if your

command line interpreter and if your

command line interpreter and if your windows is having problems you can use

windows is having problems you can use

windows is having problems you can use this to solve a lot of problems that you

this to solve a lot of problems that you

this to solve a lot of problems that you might normally have to pay someone to

might normally have to pay someone to

might normally have to pay someone to fix for you so what is a command line

fix for you so what is a command line

fix for you so what is a command line interpreter in anyway the non- teie

interpreter in anyway the non- teie

interpreter in anyway the non- teie version is basically that what used to

version is basically that what used to

version is basically that what used to be Doss the dis operating system is

be Doss the dis operating system is

be Doss the dis operating system is still inside of windows it's just called

still inside of windows it's just called

still inside of windows it's just called something different the old DOS commands

something different the old DOS commands

something different the old DOS commands the functionality is still there it's

the functionality is still there it's

the functionality is still there it's just labeled something different because

just labeled something different because

just labeled something different because Windows no longer needs Doss to operate

Windows no longer needs Doss to operate

Windows no longer needs Doss to operate whereas it used to back in the day so

whereas it used to back in the day so

whereas it used to back in the day so what you need to know is you have this

what you need to know is you have this

what you need to know is you have this huge resource of tools sitting on your

huge resource of tools sitting on your

huge resource of tools sitting on your non-working computer and if you know how

non-working computer and if you know how

non-working computer and if you know how to access these tools you can run some

to access these tools you can run some

to access these tools you can run some of these commands that I'm going to show

of these commands that I'm going to show

of these commands that I'm going to show you today to potentially get that

you today to potentially get that

you today to potentially get that non-working computer back up and running

non-working computer back up and running

non-working computer back up and running and if for some reason your machine can

and if for some reason your machine can

and if for some reason your machine can only get into safe mode the good news is

only get into safe mode the good news is

only get into safe mode the good news is is these tools will still run in safe

is these tools will still run in safe

is these tools will still run in safe mode so pretty much whatever problem you

mode so pretty much whatever problem you

mode so pretty much whatever problem you have in Windows you can run these

have in Windows you can run these

have in Windows you can run these utilities and you never know it might

utilities and you never know it might

utilities and you never know it might just fix your problem my experience with

just fix your problem my experience with

just fix your problem my experience with DOs goes back to the early 90s I think

DOs goes back to the early 90s I think

DOs goes back to the early 90s I think Doss version 6 back in the day that was

Doss version 6 back in the day that was

Doss version 6 back in the day that was the operating system there wasn't

the operating system there wasn't

the operating system there wasn't windows and until later when Windows 95

windows and until later when Windows 95

windows and until later when Windows 95 came out basically gave that Doss a

came out basically gave that Doss a

came out basically gave that Doss a graphical user interface called a gooey

graphical user interface called a gooey

graphical user interface called a gooey where you could now point and click at

where you could now point and click at

where you could now point and click at things instead of typing everything so

things instead of typing everything so

things instead of typing everything so I've been using some form of Doss for

I've been using some form of Doss for

I've been using some form of Doss for over 30 years and there's been a lot of

over 30 years and there's been a lot of

over 30 years and there's been a lot of times where I fixed a lot of computers

times where I fixed a lot of computers

times where I fixed a lot of computers using basic Doss commands that I'm going

using basic Doss commands that I'm going

using basic Doss commands that I'm going to show you today now the first item on

to show you today now the first item on

to show you today now the first item on the list if you can only get into

the list if you can only get into

the list if you can only get into command prompt is you want to be able to

command prompt is you want to be able to

command prompt is you want to be able to look at your host file now what is a

look at your host file now what is a

look at your host file now what is a host file basically it's just a text

host file basically it's just a text

host file basically it's just a text file that sits on your computer it's

file that sits on your computer it's

file that sits on your computer it's what allows your computer to translate

what allows your computer to translate

what allows your computer to translate domain names and IP addresses

domain names and IP addresses

domain names and IP addresses technically don't even need a host file

technically don't even need a host file

technically don't even need a host file but what can happen sometimes especially

but what can happen sometimes especially

but what can happen sometimes especially if you suspect that you might have an

if you suspect that you might have an

if you suspect that you might have an infection is that a bad actor can

infection is that a bad actor can

infection is that a bad actor can actually hijack that host file and force

actually hijack that host file and force

actually hijack that host file and force your web browser to redirect to

your web browser to redirect to

your web browser to redirect to somewhere else if you ever type in

somewhere else if you ever type in

somewhere else if you ever type in google.com and it redirects you to

google.com and it redirects you to

google.com and it redirects you to somewhere else most likely that's

somewhere else most likely that's

somewhere else most likely that's because the host file says when you go

because the host file says when you go

because the host file says when you go to google.com actually go here and so

to google.com actually go here and so

to google.com actually go here and so what you want to be able to do is look

what you want to be able to do is look

what you want to be able to do is look at the host file and see if there is

at the host file and see if there is

at the host file and see if there is anything in there that just looks

anything in there that just looks

anything in there that just looks abnormal so to check it what you're

abnormal so to check it what you're

abnormal so to check it what you're going to do from the command prompt is

going to do from the command prompt is

going to do from the command prompt is you're going to type the words type

you're going to type the words type

you're going to type the words type typ space c colon back slash Windows

typ space c colon back slash Windows

typ space c colon back slash Windows back SLS system 32 back SL

back SLS system 32 back SL

back SLS system 32 back SL drivers back

drivers back

drivers back SLC back SL hosts with an S and then hit

SLC back SL hosts with an S and then hit

SLC back SL hosts with an S and then hit enter and if you get more than just a

enter and if you get more than just a

enter and if you get more than just a couple lines on that screen when you

couple lines on that screen when you

couple lines on that screen when you type that command chances are your host

type that command chances are your host

type that command chances are your host file has been hijacked which means you

file has been hijacked which means you

file has been hijacked which means you potentially could be having other issues

potentially could be having other issues

potentially could be having other issues related to this hijacking which could be

related to this hijacking which could be

related to this hijacking which could be why your computer's not running now the

why your computer's not running now the

why your computer's not running now the second dos command that every Windows

second dos command that every Windows

second dos command that every Windows user should know how to use is how to

user should know how to use is how to

user should know how to use is how to test for internet connectivity issues

test for internet connectivity issues

test for internet connectivity issues it's called Ping P I N G and basically

it's called Ping P I N G and basically

it's called Ping P I N G and basically what you're doing is you are reaching

what you're doing is you are reaching

what you're doing is you are reaching out from your computer to another

out from your computer to another

out from your computer to another computer I.E Google or YouTube or

computer I.E Google or YouTube or

computer I.E Google or YouTube or whatever and you're saying how long does

whatever and you're saying how long does

whatever and you're saying how long does it take for me to reach out to you and

it take for me to reach out to you and

it take for me to reach out to you and come back to me that's called a ping

come back to me that's called a ping

come back to me that's called a ping test basically you want to see if

test basically you want to see if

test basically you want to see if there's an issue with your computer or

there's an issue with your computer or

there's an issue with your computer or router or to your internet service

router or to your internet service

router or to your internet service provider because if internet seems to be

provider because if internet seems to be

provider because if internet seems to be really slow for some reason you can do

really slow for some reason you can do

really slow for some reason you can do this ping test and it will tell you

this ping test and it will tell you

this ping test and it will tell you whether or not there's a connectivity

whether or not there's a connectivity

whether or not there's a connectivity issue there so what you're going to want

issue there so what you're going to want

issue there so what you're going to want to do is from the command prompt you're

to do is from the command prompt you're

to do is from the command prompt you're going to type in the word Ping P I N G

going to type in the word Ping P I N G

going to type in the word Ping P I N G space minus t space and then some domain

space minus t space and then some domain

space minus t space and then some domain youtube.com google.com yahoo.com doesn't

youtube.com google.com yahoo.com doesn't

youtube.com google.com yahoo.com doesn't matter microsoft.com it's all the same

matter microsoft.com it's all the same

matter microsoft.com it's all the same all you're trying to do is just say go

all you're trying to do is just say go

all you're trying to do is just say go out here and talk to me it's like a

out here and talk to me it's like a

out here and talk to me it's like a sonar ping in a nuclear sub send it out

sonar ping in a nuclear sub send it out

sonar ping in a nuclear sub send it out see how long it takes to come back and

see how long it takes to come back and

see how long it takes to come back and what will happen is is with that minus t

what will happen is is with that minus t

what will happen is is with that minus t is it's going to continue to hit it over

is it's going to continue to hit it over

is it's going to continue to hit it over and over and over again and then you can

and over and over again and then you can

and over and over again and then you can look at the response time in those ping

look at the response time in those ping

look at the response time in those ping results and see if they're all over the

results and see if they're all over the

results and see if they're all over the place most of the time you're going to

place most of the time you're going to

place most of the time you're going to get anywhere from a 30 to 45 millisecond

get anywhere from a 30 to 45 millisecond

get anywhere from a 30 to 45 millisecond response time and if it's continuing to

response time and if it's continuing to

response time and if it's continuing to do that consistently then chances are

do that consistently then chances are

do that consistently then chances are your internet connection is good you

your internet connection is good you

your internet connection is good you probably have an issue on your computer

probably have an issue on your computer

probably have an issue on your computer so if you reach out and you're getting

so if you reach out and you're getting

so if you reach out and you're getting 30s 40s 50 millisecond response time and

30s 40s 50 millisecond response time and

30s 40s 50 millisecond response time and then suddenly 1,000 milliseconds and

then suddenly 1,000 milliseconds and

then suddenly 1,000 milliseconds and then back to 40 milliseconds that could

then back to 40 milliseconds that could

then back to 40 milliseconds that could be an indication that there's a problem

be an indication that there's a problem

be an indication that there's a problem with your internet service provider or

with your internet service provider or

with your internet service provider or even your router in which case you

even your router in which case you

even your router in which case you should restart your router see if that

should restart your router see if that

should restart your router see if that makes any difference restart your

makes any difference restart your

makes any difference restart your computer see if that makes any

computer see if that makes any

computer see if that makes any difference that could also be an

difference that could also be an

difference that could also be an indicator that there is a problem with

indicator that there is a problem with

indicator that there is a problem with your computer but generally if you start

your computer but generally if you start

your computer but generally if you start getting erratic results like that what I

getting erratic results like that what I

getting erratic results like that what I would do is pick a different website

would do is pick a different website

would do is pick a different website sometimes that website Yahoo or YouTube

sometimes that website Yahoo or YouTube

sometimes that website Yahoo or YouTube or whatever is sending back a delayed

or whatever is sending back a delayed

or whatever is sending back a delayed response if you ping Google and it's

response if you ping Google and it's

response if you ping Google and it's consistent all the way down the board

consistent all the way down the board

consistent all the way down the board you ping Microsoft and it's consistent

you ping Microsoft and it's consistent

you ping Microsoft and it's consistent all the way down the board chances are

all the way down the board chances are

all the way down the board chances are you're good to go it was just that one

you're good to go it was just that one

you're good to go it was just that one website but a ping test especially when

website but a ping test especially when

website but a ping test especially when you feel like you have super slow

you feel like you have super slow

you feel like you have super slow internet and you've restarted your

internet and you've restarted your

internet and you've restarted your router and you still have those erratic

router and you still have those erratic

router and you still have those erratic results that could be an indication of a

results that could be an indication of a

results that could be an indication of a bigger problem it could be something as

bigger problem it could be something as

bigger problem it could be something as simple as your network card needs a

simple as your network card needs a

simple as your network card needs a driver update or maybe needs to be

driver update or maybe needs to be

driver update or maybe needs to be uninstalled and reinstalled there's a

uninstalled and reinstalled there's a

uninstalled and reinstalled there's a dozen different things that could cause

dozen different things that could cause

dozen different things that could cause that but more importantly knowing you

that but more importantly knowing you

that but more importantly knowing you have consistent results helps narrow

have consistent results helps narrow

have consistent results helps narrow down the problem to whether it's

down the problem to whether it's

down the problem to whether it's Hardware issue or something on your

Hardware issue or something on your

Hardware issue or something on your Windows PC today's video is sponsored by

Windows PC today's video is sponsored by

Windows PC today's video is sponsored by Aura your odds of winning a lottery

Aura your odds of winning a lottery

Aura your odds of winning a lottery jackpot about one in 290 million but

jackpot about one in 290 million but

jackpot about one in 290 million but some people still play their favorite

some people still play their favorite

some people still play their favorite numbers every week expecting to win your

numbers every week expecting to win your

numbers every week expecting to win your odds of your house burning to the ground

odds of your house burning to the ground

odds of your house burning to the ground one in 3,000 but you pay every year for

one in 3,000 but you pay every year for

one in 3,000 but you pay every year for homeowners insurance just in case your

homeowners insurance just in case your

homeowners insurance just in case your odds of having your identity stolen or

odds of having your identity stolen or

odds of having your identity stolen or being a victim of online crime one in

being a victim of online crime one in

being a victim of online crime one in four let me say that again so it sinks

four let me say that again so it sinks

four let me say that again so it sinks in one in four and even though you spend

in one in four and even though you spend

in one in four and even though you spend all this money every year protecting

all this money every year protecting

all this money every year protecting everything else in the world what are

everything else in the world what are

everything else in the world what are you doing to protect yourself against

you doing to protect yourself against

you doing to protect yourself against becoming a victim of online crime or

becoming a victim of online crime or

becoming a victim of online crime or identity theft unfortunately a lot of

identity theft unfortunately a lot of

identity theft unfortunately a lot of people don't think about it until it's

people don't think about it until it's

people don't think about it until it's way too late and that's where Aura comes

way too late and that's where Aura comes

way too late and that's where Aura comes in and myself being a victim of identity

in and myself being a victim of identity

in and myself being a victim of identity theft in the fast trust me that's a

theft in the fast trust me that's a

theft in the fast trust me that's a battle you do not want to fight data

battle you do not want to fight data

battle you do not want to fight data Brokers sell your information to

Brokers sell your information to

Brokers sell your information to spammers and scammers your full name

spammers and scammers your full name

spammers and scammers your full name your address your phone number health

your address your phone number health

your address your phone number health records your relatives it's all out

records your relatives it's all out

records your relatives it's all out there for the picking we hear all the

there for the picking we hear all the

there for the picking we hear all the time about companies getting hacked and

time about companies getting hacked and

time about companies getting hacked and data breaches and all of that atnt just

data breaches and all of that atnt just

data breaches and all of that atnt just recently released that 73 million

recently released that 73 million

recently released that 73 million customer records were released on the

customer records were released on the

customer records were released on the dark web and they recommend using strong

dark web and they recommend using strong

dark web and they recommend using strong passwords monitor your account activity

passwords monitor your account activity

passwords monitor your account activity and consider credit freezes or fraud

and consider credit freezes or fraud

and consider credit freezes or fraud alerts from the credit bureaus but who

alerts from the credit bureaus but who

alerts from the credit bureaus but who has time to do all that I know I don't

has time to do all that I know I don't

has time to do all that I know I don't but Aura does their system shows me

but Aura does their system shows me

but Aura does their system shows me which data Brokers are trying to sell my

which data Brokers are trying to sell my

which data Brokers are trying to sell my data and then automatically submits opt

data and then automatically submits opt

data and then automatically submits opt out requests for me they also protect me

out requests for me they also protect me

out requests for me they also protect me against hackers who are trying to get

against hackers who are trying to get

against hackers who are trying to get into my social media bank accounts and

into my social media bank accounts and

into my social media bank accounts and other personal information Ora does all

other personal information Ora does all

other personal information Ora does all of this with just one app to find out

of this with just one app to find out

of this with just one app to find out more sign up for a two-e free trial at

more sign up for a two-e free trial at

more sign up for a two-e free trial at ao.com askyou computer guy and find out

ao.com askyou computer guy and find out

ao.com askyou computer guy and find out for yourself what's really out there

for yourself what's really out there

for yourself what's really out there with your name on it now sometimes if

with your name on it now sometimes if

with your name on it now sometimes if your windows doesn't load properly it

your windows doesn't load properly it

your windows doesn't load properly it could be because system files that are

could be because system files that are

could be because system files that are needed to run Windows are damaged

needed to run Windows are damaged

needed to run Windows are damaged there's a great little utility that you

there's a great little utility that you

there's a great little utility that you need to know and it's called system file

need to know and it's called system file

need to know and it's called system file Checker the way you run this from

Checker the way you run this from

Checker the way you run this from command prompt is type

command prompt is type

command prompt is type sfc space SL scan now and the scan now

sfc space SL scan now and the scan now

sfc space SL scan now and the scan now is all one word hit enter and let it run

is all one word hit enter and let it run

is all one word hit enter and let it run what this does is it checks for damaged

what this does is it checks for damaged

what this does is it checks for damaged Windows system files either files that

Windows system files either files that

Windows system files either files that are corrupted or potentially the wrong

are corrupted or potentially the wrong

are corrupted or potentially the wrong versions and what it does is it goes

versions and what it does is it goes

versions and what it does is it goes into your hard drive and finds a cached

into your hard drive and finds a cached

into your hard drive and finds a cached copy of all the installation files all

copy of all the installation files all

copy of all the installation files all the system files and it replaces that

the system files and it replaces that

the system files and it replaces that damaged file so sometimes just having a

damaged file so sometimes just having a

damaged file so sometimes just having a damaged system file can keep your

damaged system file can keep your

damaged system file can keep your computer from running system file

computer from running system file

computer from running system file Checker is one of the best utilities out

Checker is one of the best utilities out

Checker is one of the best utilities out there I've run it a billion times and it

there I've run it a billion times and it

there I've run it a billion times and it doesn't always work but sometimes it

doesn't always work but sometimes it

doesn't always work but sometimes it does and it's certainly worth trying and

does and it's certainly worth trying and

does and it's certainly worth trying and it's certainly worth knowing now the

it's certainly worth knowing now the

it's certainly worth knowing now the second program that you can run from a

second program that you can run from a

second program that you can run from a command prompt is one I have used tens

command prompt is one I have used tens

command prompt is one I have used tens of thousands of times times over the

of thousands of times times over the

of thousands of times times over the years it's called check dis it is a

years it's called check dis it is a

years it's called check dis it is a built-in utility in Windows that you run

built-in utility in Windows that you run

built-in utility in Windows that you run from a command prompt and what check dis

from a command prompt and what check dis

from a command prompt and what check dis does is it actually looks at the

does is it actually looks at the

does is it actually looks at the Integrity of not only how files are

Integrity of not only how files are

Integrity of not only how files are written to the hard drive but there's

written to the hard drive but there's

written to the hard drive but there's also an advanced feature of check dis

also an advanced feature of check dis

also an advanced feature of check dis which actually physically tests the

which actually physically tests the

which actually physically tests the drive itself the reason this is

drive itself the reason this is

drive itself the reason this is important is because if for some reason

important is because if for some reason

important is because if for some reason your computer doesn't boot up it could

your computer doesn't boot up it could

your computer doesn't boot up it could be because your drive is physically

be because your drive is physically

be because your drive is physically damaged or it could be because the files

damaged or it could be because the files

damaged or it could be because the files are written to places that they

are written to places that they

are written to places that they shouldn't be so when Windows tries to

shouldn't be so when Windows tries to

shouldn't be so when Windows tries to load it doesn't know where to look for

load it doesn't know where to look for

load it doesn't know where to look for the files it's like saying chapter 3

the files it's like saying chapter 3

the files it's like saying chapter 3 starts on page 87 except you go to page

starts on page 87 except you go to page

starts on page 87 except you go to page 87 and it's chapter 9 the way Windows

87 and it's chapter 9 the way Windows

87 and it's chapter 9 the way Windows loads it has to know where everything is

loads it has to know where everything is

loads it has to know where everything is located and sometimes it just gets

located and sometimes it just gets

located and sometimes it just gets messed up check disk fixes that so from

messed up check disk fixes that so from

messed up check disk fixes that so from the command prompt if you want to just

the command prompt if you want to just

the command prompt if you want to just check for file system errors you're

check for file system errors you're

check for file system errors you're going to type c D HK

going to type c D HK

going to type c D HK dsk space slf as in fix and just let it

dsk space slf as in fix and just let it

dsk space slf as in fix and just let it run and if it finds any errors it's

run and if it finds any errors it's

run and if it finds any errors it's going to fix them now if you suspect

going to fix them now if you suspect

going to fix them now if you suspect that you have a hard drive problem a

that you have a hard drive problem a

that you have a hard drive problem a physical Drive problem you want to run

physical Drive problem you want to run

physical Drive problem you want to run that same command but with the SLR

that same command but with the SLR

that same command but with the SLR switch so it would be

switch so it would be

switch so it would be chk

chk

chk dsk space

dsk space

dsk space SLR now that R stands for repair now

SLR now that R stands for repair now

SLR now that R stands for repair now what I will tell you be prepared because

what I will tell you be prepared because

what I will tell you be prepared because the slash R is a much longer test it

the slash R is a much longer test it

the slash R is a much longer test it could take hours it could take days I've

could take hours it could take days I've

could take hours it could take days I've seen it take weeks but if you have a

seen it take weeks but if you have a

seen it take weeks but if you have a problem with your drive this is the scan

problem with your drive this is the scan

problem with your drive this is the scan to run to determine whether or not you

to run to determine whether or not you

to run to determine whether or not you have a problem and honestly a check dis

have a problem and honestly a check dis

have a problem and honestly a check dis SLR shouldn't take more than 3 4 hours

SLR shouldn't take more than 3 4 hours

SLR shouldn't take more than 3 4 hours on average if it takes half a day or

on average if it takes half a day or

on average if it takes half a day or longer you've probably got a problem

longer you've probably got a problem

longer you've probably got a problem with your hard drive now the next man

with your hard drive now the next man

with your hard drive now the next man prompt program that you should know how

prompt program that you should know how

prompt program that you should know how to use to troubleshoot any potential

to use to troubleshoot any potential

to use to troubleshoot any potential issues is called dim that stands for

issues is called dim that stands for

issues is called dim that stands for deployment Imaging service and

deployment Imaging service and

deployment Imaging service and management and basically what this does

management and basically what this does

management and basically what this does is it's a Windows utility that checks

is it's a Windows utility that checks

is it's a Windows utility that checks the overall health of your windows image

the overall health of your windows image

the overall health of your windows image if you've potentially corrupted a file

if you've potentially corrupted a file

if you've potentially corrupted a file or gotten an infection of some kind this

or gotten an infection of some kind this

or gotten an infection of some kind this can go out there and basically kind of

can go out there and basically kind of

can go out there and basically kind of do what system file Checker does but on

do what system file Checker does but on

do what system file Checker does but on a much bigger scale now I have had

a much bigger scale now I have had

a much bigger scale now I have had limited success with this command over

limited success with this command over

limited success with this command over the years but I have got it to fix

the years but I have got it to fix

the years but I have got it to fix unbootable machines before so it's

unbootable machines before so it's

unbootable machines before so it's absolutely worth trying so what you're

absolutely worth trying so what you're

absolutely worth trying so what you're going to do from the command prompt is

going to do from the command prompt is

going to do from the command prompt is type

type

type DM space for

DM space for

DM space for slashonline

slashonline

slashonline space SL

space SL

space SL cleanup-image

cleanup-image

cleanup-image space SL restore health and the restore

space SL restore health and the restore

space SL restore health and the restore health is all one word then hit enter

health is all one word then hit enter

health is all one word then hit enter then let the deployment image servicing

then let the deployment image servicing

then let the deployment image servicing and management tool go out check your

and management tool go out check your

and management tool go out check your version of Windows against a known good

version of Windows against a known good

version of Windows against a known good version and it will potentially download

version and it will potentially download

version and it will potentially download and replace any files that potentially

and replace any files that potentially

and replace any files that potentially have corrupted your computer this is

have corrupted your computer this is

have corrupted your computer this is more of a power tool that a lot of

more of a power tool that a lot of

more of a power tool that a lot of technicians have used over the years and

technicians have used over the years and

technicians have used over the years and like I said I haven't had a whole lot of

like I said I haven't had a whole lot of

like I said I haven't had a whole lot of luck with it but it has worked it's

luck with it but it has worked it's

luck with it but it has worked it's definitely something you should keep in

definitely something you should keep in

definitely something you should keep in your toolkit now the next program to run

your toolkit now the next program to run

your toolkit now the next program to run from a command line really depends on

from a command line really depends on

from a command line really depends on your specific situation it is to be able

your specific situation it is to be able

your specific situation it is to be able to run a malware or antivirus scan from

to run a malware or antivirus scan from

to run a malware or antivirus scan from a command line not every an virus or

a command line not every an virus or

a command line not every an virus or malware program has that feature so you

malware program has that feature so you

malware program has that feature so you need to do a quick Google search on

need to do a quick Google search on

need to do a quick Google search on whatever program you have on whether or

whatever program you have on whether or

whatever program you have on whether or not it has any command line features

not it has any command line features

not it has any command line features there are two different types of command

there are two different types of command

there are two different types of command prompt one is just booting to a command

prompt one is just booting to a command

prompt one is just booting to a command prompt and that's it and there's nothing

prompt and that's it and there's nothing

prompt and that's it and there's nothing else you can do it's actually a command

else you can do it's actually a command

else you can do it's actually a command prompt interface there's no windows

prompt interface there's no windows

prompt interface there's no windows shell that's just not running it's

shell that's just not running it's

shell that's just not running it's command prompt the other is if you can

command prompt the other is if you can

command prompt the other is if you can get command prompt to run inside windows

get command prompt to run inside windows

get command prompt to run inside windows shell maybe the desktop isn't working

shell maybe the desktop isn't working

shell maybe the desktop isn't working but you can get command prompt to run in

but you can get command prompt to run in

but you can get command prompt to run in this case I can do that with malware

this case I can do that with malware

this case I can do that with malware bytes there is a command line that will

bytes there is a command line that will

bytes there is a command line that will kick that program off and actually run

kick that program off and actually run

kick that program off and actually run it in Windows from the command prompt

it in Windows from the command prompt

it in Windows from the command prompt even though the rest of Windows is

even though the rest of Windows is

even though the rest of Windows is acting stupid now the good news is is in

acting stupid now the good news is is in

acting stupid now the good news is is in a situation like that you could actually

a situation like that you could actually

a situation like that you could actually update it and run a scan and potentially

update it and run a scan and potentially

update it and run a scan and potentially figure out what's causing your computer

figure out what's causing your computer

figure out what's causing your computer not to boot again this is very specific

not to boot again this is very specific

not to boot again this is very specific to your malware program and your

to your malware program and your

to your malware program and your antivirus program but you should at

antivirus program but you should at

antivirus program but you should at least know that if there is a command

least know that if there is a command

least know that if there is a command line option know how to do that even if

line option know how to do that even if

line option know how to do that even if you just go to the website and print off

you just go to the website and print off

you just go to the website and print off the instructions because you'll know

the instructions because you'll know

the instructions because you'll know exactly what directory to go to exactly

exactly what directory to go to exactly

exactly what directory to go to exactly what commands to type in from that

what commands to type in from that

what commands to type in from that command prompt and if you can get that

command prompt and if you can get that

command prompt and if you can get that antivirus or malware program to run you

antivirus or malware program to run you

antivirus or malware program to run you may potentially take care of your own

may potentially take care of your own

may potentially take care of your own problem again results May Vary depending

problem again results May Vary depending

problem again results May Vary depending on your software now sometimes when you

on your software now sometimes when you

on your software now sometimes when you try to log into windows and use your

try to log into windows and use your

try to log into windows and use your normal user profile it looks weird or it

normal user profile it looks weird or it

normal user profile it looks weird or it doesn't load at all and that's usually

doesn't load at all and that's usually

doesn't load at all and that's usually because your user profile is actually

because your user profile is actually

because your user profile is actually damaged and windows is just creating a

damaged and windows is just creating a

damaged and windows is just creating a temporary dummy account and logging you

temporary dummy account and logging you

temporary dummy account and logging you in sometimes what you need to do is

in sometimes what you need to do is

in sometimes what you need to do is create an entirely new local account on

create an entirely new local account on

create an entirely new local account on that computer and you can do that

that computer and you can do that

that computer and you can do that through command prompt this way when you

through command prompt this way when you

through command prompt this way when you log into that profile everything will

log into that profile everything will

log into that profile everything will work the way it should and then you can

work the way it should and then you can

work the way it should and then you can figure out how to get your files out of

figure out how to get your files out of

figure out how to get your files out of the other profile once you're able to

the other profile once you're able to

the other profile once you're able to successfully log into windows so from

successfully log into windows so from

successfully log into windows so from the command prompt you're going to type

the command prompt you're going to type

the command prompt you're going to type net space user space whatever username

net space user space whatever username

net space user space whatever username you want space type a password and then

you want space type a password and then

you want space type a password and then type space slad and hit enter and then

type space slad and hit enter and then

type space slad and hit enter and then to verify that it was created you can

to verify that it was created you can

to verify that it was created you can just type net user and hit enter and

just type net user and hit enter and

just type net user and hit enter and then you'll see it listed in the list of

then you'll see it listed in the list of

then you'll see it listed in the list of users on that computer once you've

users on that computer once you've

users on that computer once you've created that username just simply

created that username just simply

created that username just simply restart or log off that particular user

restart or log off that particular user

restart or log off that particular user log into the new user account with that

log into the new user account with that

log into the new user account with that password that you created and you're

password that you created and you're

password that you created and you're back in Windows this next command line

back in Windows this next command line

back in Windows this next command line tool isn't for doing any kind of repair

tool isn't for doing any kind of repair

tool isn't for doing any kind of repair or anything like that it's more of a

or anything like that it's more of a

or anything like that it's more of a convenience thing but there may be a

convenience thing but there may be a

convenience thing but there may be a time where you're working on something

time where you're working on something

time where you're working on something and you will have to leave and not be

and you will have to leave and not be

and you will have to leave and not be able to shut down your computer because

able to shut down your computer because

able to shut down your computer because you're gone say for example you are

you're gone say for example you are

you're gone say for example you are working on something or compiling a

working on something or compiling a

working on something or compiling a project and about to leave out of town

project and about to leave out of town

project and about to leave out of town and you don't want to leave for 3 or 4

and you don't want to leave for 3 or 4

and you don't want to leave for 3 or 4 days and leave your computer up and

days and leave your computer up and

days and leave your computer up and running using the shutdown command from

running using the shutdown command from

running using the shutdown command from the command prompt allows you to specify

the command prompt allows you to specify

the command prompt allows you to specify how long your computer should run before

how long your computer should run before

how long your computer should run before it just automatically shuts down from

it just automatically shuts down from

it just automatically shuts down from the command prompt you just type shut

the command prompt you just type shut

the command prompt you just type shut down space SLS space SLT space the

down space SLS space SLT space the

down space SLS space SLT space the number of seconds that you want the

number of seconds that you want the

number of seconds that you want the computer to wait in this case 3600 would

computer to wait in this case 3600 would

computer to wait in this case 3600 would be 1 hour you can also specify if you

be 1 hour you can also specify if you

be 1 hour you can also specify if you want your computer to restart after a

want your computer to restart after a

want your computer to restart after a certain amount of time instead of the

certain amount of time instead of the

certain amount of time instead of the slash S you would use shutdown space SLR

slash S you would use shutdown space SLR

slash S you would use shutdown space SLR space SLT space 3600 and then in exactly

space SLT space 3600 and then in exactly

space SLT space 3600 and then in exactly 1 hour after you hit enter your computer

1 hour after you hit enter your computer

1 hour after you hit enter your computer would either shut down or restart based

would either shut down or restart based

would either shut down or restart based on that instruction if you initiate that

on that instruction if you initiate that

on that instruction if you initiate that shutdown and decide later to change your

shutdown and decide later to change your

shutdown and decide later to change your mind you can just type shutdown space

mind you can just type shutdown space

mind you can just type shutdown space SLA and that will cancel any shutdown

SLA and that will cancel any shutdown

SLA and that will cancel any shutdown instruction again it's more of a

instruction again it's more of a

instruction again it's more of a convenience but it is something that you

convenience but it is something that you

convenience but it is something that you should know now this next command line

should know now this next command line

should know now this next command line tool could very well be a lifesaver for

tool could very well be a lifesaver for

tool could very well be a lifesaver for you if you're having problems in Windows

you if you're having problems in Windows

you if you're having problems in Windows system restore is one of the best ways

system restore is one of the best ways

system restore is one of the best ways to reverse whatever happened and put

to reverse whatever happened and put

to reverse whatever happened and put your computer back to a working restore

your computer back to a working restore

your computer back to a working restore point and you can do this from a command

point and you can do this from a command

point and you can do this from a command line all you have to do is at the

line all you have to do is at the

line all you have to do is at the command prompt Type rst R UI and hit

command prompt Type rst R UI and hit

command prompt Type rst R UI and hit enter that will bring up the system

enter that will bring up the system

enter that will bring up the system restore window at which point you can

restore window at which point you can

restore window at which point you can select a restore point click on it and

select a restore point click on it and

select a restore point click on it and restore your computer back to a

restore your computer back to a

restore your computer back to a previously working condition once you

previously working condition once you

previously working condition once you restart you might very well be back up

restart you might very well be back up

restart you might very well be back up and running if you ever find yourself in

and running if you ever find yourself in

and running if you ever find yourself in a situation where Windows doesn't load

a situation where Windows doesn't load

a situation where Windows doesn't load and you haven't backed up your files

and you haven't backed up your files

and you haven't backed up your files this next command could be a lifesaver

this next command could be a lifesaver

this next command could be a lifesaver it's called x copy and basically what it

it's called x copy and basically what it

it's called x copy and basically what it allows you to do is from a command

allows you to do is from a command

allows you to do is from a command prompt copy entire folders documents

prompt copy entire folders documents

prompt copy entire folders documents pictures whatever to a flash drive and

pictures whatever to a flash drive and

pictures whatever to a flash drive and including all the subdirectories now

including all the subdirectories now

including all the subdirectories now this is just a very basic intro to this

this is just a very basic intro to this

this is just a very basic intro to this program it's basically the same as click

program it's basically the same as click

program it's basically the same as click and drag over to a flash drive but this

and drag over to a flash drive but this

and drag over to a flash drive but this is done from a command prompt I'll

is done from a command prompt I'll

is done from a command prompt I'll probably make a more detail video on

probably make a more detail video on

probably make a more detail video on exactly how to do this later just know

exactly how to do this later just know

exactly how to do this later just know that the x copy command will allow you

that the x copy command will allow you

that the x copy command will allow you to copy files to a flash drive Drive in

to copy files to a flash drive Drive in

to copy files to a flash drive Drive in the event that you can't get into

the event that you can't get into

the event that you can't get into Windows now this next dos command isn't

Windows now this next dos command isn't

Windows now this next dos command isn't a lifesaver or anything like that but I

a lifesaver or anything like that but I

a lifesaver or anything like that but I have found that running under a command

have found that running under a command

have found that running under a command prompt is way faster than doing it in

prompt is way faster than doing it in

prompt is way faster than doing it in Windows so for example if you have a

Windows so for example if you have a

Windows so for example if you have a drive that you pulled out of another

drive that you pulled out of another

drive that you pulled out of another machine and put it into a portable drive

machine and put it into a portable drive

machine and put it into a portable drive or inside your computer if that drive

or inside your computer if that drive

or inside your computer if that drive had a password protected account you

had a password protected account you

had a password protected account you can't just click on the files and drag

can't just click on the files and drag

can't just click on the files and drag them over you have to take ownership of

them over you have to take ownership of

them over you have to take ownership of that folder therefore you'll be able to

that folder therefore you'll be able to

that folder therefore you'll be able to access those files you can make these

access those files you can make these

access those files you can make these same ownership changes in Windows but

same ownership changes in Windows but

same ownership changes in Windows but sometimes it takes half an hour or

sometimes it takes half an hour or

sometimes it takes half an hour or longer from the command prompt you're

longer from the command prompt you're

longer from the command prompt you're just going to type take own space for

just going to type take own space for

just going to type take own space for slf then the path to the folder you want

slf then the path to the folder you want

slf then the path to the folder you want to take ownership of followed by forward

to take ownership of followed by forward

to take ownership of followed by forward SLR and again this process goes super

SLR and again this process goes super

SLR and again this process goes super fast but super slow in Windows sometimes

fast but super slow in Windows sometimes

fast but super slow in Windows sometimes it's possible that a virus or malware

it's possible that a virus or malware

it's possible that a virus or malware infection can end up in your temporary

infection can end up in your temporary

infection can end up in your temporary files did you know that you could delete

files did you know that you could delete

files did you know that you could delete all your temporary files from all

all your temporary files from all

all your temporary files from all locations from the command prompt all

locations from the command prompt all

locations from the command prompt all you got to do is type what you see on

you got to do is type what you see on

you got to do is type what you see on the screen and hit enter the last item

the screen and hit enter the last item

the screen and hit enter the last item in this list is one that I hear about in

in this list is one that I hear about in

in this list is one that I hear about in the comments all the time where someone

the comments all the time where someone

the comments all the time where someone is trying to run a Check dis or system

is trying to run a Check dis or system

is trying to run a Check dis or system file Checker and they get a message

file Checker and they get a message

file Checker and they get a message saying that they don't have permissions

saying that they don't have permissions

saying that they don't have permissions to run it and part of that is because

to run it and part of that is because

to run it and part of that is because the default command prompt does not run

the default command prompt does not run

the default command prompt does not run as an administrator and there are

as an administrator and there are

as an administrator and there are certain commands some of which I showed

certain commands some of which I showed

certain commands some of which I showed you today that have to have

you today that have to have

you today that have to have administrative privileges to run I

administrative privileges to run I

administrative privileges to run I imagine that Microsoft made this feature

imagine that Microsoft made this feature

imagine that Microsoft made this feature not run as many administrator probably

not run as many administrator probably

not run as many administrator probably for security reasons because you don't

for security reasons because you don't

for security reasons because you don't want viruses executing Doss commands and

want viruses executing Doss commands and

want viruses executing Doss commands and things like that if you use the command

things like that if you use the command

things like that if you use the command prompt a lot this is going to save you a

prompt a lot this is going to save you a

prompt a lot this is going to save you a lot of time yes you can always type CMD

lot of time yes you can always type CMD

lot of time yes you can always type CMD in the search bar and then click on run

in the search bar and then click on run

in the search bar and then click on run as administrator for those times that

as administrator for those times that

as administrator for those times that you wish to do that but you can also

you wish to do that but you can also

you wish to do that but you can also change it to where the command prompt

change it to where the command prompt

change it to where the command prompt always runs an administrator anytime you

always runs an administrator anytime you

always runs an administrator anytime you type CMD now the way that you're going

type CMD now the way that you're going

type CMD now the way that you're going to do this is just type CMD in the

to do this is just type CMD in the

to do this is just type CMD in the search bar and instead of clicking on

search bar and instead of clicking on

search bar and instead of clicking on run as administrator click on open file

run as administrator click on open file

run as administrator click on open file location

location

location right click on the command prompt

right click on the command prompt

right click on the command prompt shortcut and then go to properties then

shortcut and then go to properties then

shortcut and then go to properties then you're going to click on the advanced

you're going to click on the advanced

you're going to click on the advanced Tab and check run as administrator once

Tab and check run as administrator once

Tab and check run as administrator once you do that just click okay then apply

you do that just click okay then apply

you do that just click okay then apply okay again and you can close that file

okay again and you can close that file

okay again and you can close that file explorer window now every time you type

explorer window now every time you type

explorer window now every time you type CMD or run command prompt it's going to

CMD or run command prompt it's going to

CMD or run command prompt it's going to run as an administrator now we got the

run as an administrator now we got the

run as an administrator now we got the command prompts that you need to know

command prompts that you need to know

command prompts that you need to know out of the way does you know there's 14

out of the way does you know there's 14

out of the way does you know there's 14 computer miss that you probably still

computer miss that you probably still

computer miss that you probably still believe click this video right here to

believe click this video right here to

believe click this video right here to find out more