Original subtitles

I took a phone call and I was asked,

would I represent Robert Murat

and I immediately said, "Yes."

Robert was the ultimate good Samaritan.

But a good Samaritan who was mugged.

This is the third time this property

has been searched inside and out.

It was like talking to someone who'd just come off a battlefield.

They followed this lead...

Of a potential paedophile with no criminal record,

an English paedophile residing here in Praia da Luz.

I was a mess, an absolute mess.

I was in no fit state, um, to... to deal with any of it, really.

He was bewildered,

but knew that he had to try and restore his reputation

and get the truth out.

I wanted to hide.

I needed to confront it,

but actually confronting it is quite a difficult job to do.

He was taking on 11 newspapers

and one TV news broadcaster.

He was taking on more than anyone I'd come across in modern times.

And within the space of a few weeks,

we had a list of 92 articles,

which contained at least one of the seven lies

that were being told about Robert.

Those lies fell into four categories.

One, that Robert was a paedophile.

Two, that he'd been involved in that abduction of Madeleine McCann.

Three, that he'd told lies to the police.

And four, that Robert displayed tendencies

like Ian Huntley, the Soham double murderer.

All those allegations were baseless and false.

Robert Murat emerged from the High Court with his legal team,

who'd helped him secure £600,000 in damages.

To have been catapulted into, at one time,

being the most famous murder suspect in the world

is something that none of us can really imagine.

Robert! Straight over here, mate.

You generally don't get more than about £300,000 for a libel

and he got more than double that.

It was good in terms of damages,

but more important was the extent of the apologies.

Today's statement of a full apology in open court

means I can emerge from this action vindicated.

We'd decided that we wouldn't take questions.

We had a car waiting for us,

surrounded by more photographers.

I remember actually that one very keen paparazzi

opened the door of our cab,

undid the window, slammed the door shut,

and then poked the lens into our faces

so he could get the closest shot of us.

Robert and I just looked and just said, "Well, there you go."

Robert?

I actually thought I would feel absolutely fantastic about it,

as it came to be.

But no.

The situation was the same.

That child hadn't been found.

It's about hope.

And hope is the fuel that keeps people going.

Seven friends who were on holiday in Portugal with Kate and Gerry McCann

when their daughter Madeleine vanished last year

have received substantial libel damages from Express Newspapers.

The group received a total of £375,000

after newspapers claimed that they may have helped to cover up facts

concerning the three-year-old's disappearance.

The money will be donated to the Find Madeleine fund.

Although we are very pleased with today's result,

it changes little when Madeleine's plight remains ongoing.

The McCanns are continuing their own investigations.

The fund to pay for that now has an extra £375,000.

In March, Express Newspapers apologised to Kate and Gerry McCann

for false stories published about them.

I don't believe for one single second

that they have ever had anything to do with it.

They've paid a price.

It's, um, quite, quite wrong. Quite wrong.

Although there is no earthly reason

why I should feel particularly friendly towards the McCanns

since he has spent most of his time in the last few years

trying actually to curtail the powers of the press.

But let's move on from that.

Good evening. The parents of Madeleine McCann

have presented their evidence to the Leveson Inquiry,

which is investigating the standards of British newspapers.

Lord Justice Leveson's inquiry team began its investigation

into what went wrong in the media and how to put it right.

The News of the World obtained a copy of Kate McCann's private diary,

probably from the Portuguese police.

It published it without telling her.

I felt totally violated.

I'd written these words and thoughts at the most desperate time in my life.

Most people won't have to experience that

and it was my only way of communicating with Madeleine.

And for me, you know, there was absolutely no respect shown

for me as a grieving mother or as a human being.

Photographers would either spring out from behind a hedge

to give, I guess, a startled look that they could attach,

I don't know, "fragile," "furious,"

whatever they wanted to put with their headline.

Um, but there were several occasions where they would bang on the windows,

sometimes with the camera lenses,

and, you know, Amelie said to me several times,

"Mummy, I'm scared."

A system has to be put in place to protect ordinary people

from the damage that the media can cause.

This was an unprecedented story that in my 50 years of experience,

I can't remember the like.

We published many, many stories, um,

of all kinds about the McCanns,

many stories that were deeply sympathetic to them,

some stories that were not.

Yes, but the stories that were not

were a little bit more than unsympathetic.

Some of them went so far as to accuse them of killing their child, didn't they?

There was reason to believe that they might possibly be true.

So that was a sufficient basis?

"Reason to believe that they might possibly be true

so we'll whack it in the paper." That's true isn't it?

I don't use expressions like "whack it in the paper."

I find that to be a very judgmental expression.

Yes, well, okay, I...

Well, I don't actually apologize for it. I'm going to carry on.

Now, Mr MacKenzie, you were editor of The Sun

between 1981 and 1994.

Correct. Mm-hmm.

Well, you said in your seminar,

"Basically, my view

is that if it sounded right, it was probably right,

and therefore we should lob it in."

Do you stand by... by that, Mr MacKenzie?

Yes, I do. I suppose what it comes down to

- is the verb "to lob." - Yes.

Which I would say, if you analyse it,

I looked it up on...

I looked it up on the online dictionary

and it says, "To throw in a slow arc,"

which I think is probably preferable

to another verb, which would be "to chuck it in."

I just wonder whether it merely looking right

is a sufficient test of accuracy.

Okay, so journalists try to get things right.

People tell you lies.

Sometimes they think it's the truth

and then you get a phone call the following day and somebody says,

"That's completely wrong. They weren't there."

Getting facts right, of course, is a difficult exercise,

but that's not an excuse for not having a go.

No, I agree, I agree,

and I may have misphrased that slightly,

but not a lot, to be honest, not a lot.

The problem with journalism,

it takes out the natural emotion out of you.

Regardless of what you think, this is a commercial animal.

Your job is to serve the reader.

The reader is fascinated by this story,

therefore it becomes a major front-page story and stays so.

This isn't something that has ever gone away.

Which is something the politicians know

which is why they continue to write the check

to try and get to the bottom of it.

The McCanns asked to see me.

So I said I would see them.

The Home Secretary position is one of the great offices of state.

You are responsible for policing, counter-terrorism, and immigration.

In America, they would have called it

the Department for Inland Security.

The McCanns' argument was very clear and very powerful.

This is a British child.

She may have disappeared in Portugal, but she is a British responsibility.

And basically they wanted responsibility for dealing with this

to be passed to Scotland Yard, to the Metropolitan Police.

There was a feeling that we were being dragged into something that...

would just increase expectation without being able to deliver anything,

that it would damage our relationship with Portugal.

Once I'd thought it over,

I thought, "There's one man who can help me with this and that's Jim Gamble."

The idea behind this 60-second...

Jim Gamble was an amazingly impressive person.

To an individual person.

We called it "the scoping review."

The officials were fundamentally opposed to it

and as... as forthright in that as they could be.

Alan Johnson just cut straight through that

in a way I've never seen any government official do before.

Incidentally, the Opposition supporting it as well,

then we went to...

Here were the parents who'd been through so much fire and brimstone

and so much unfair criticism...

and they were asking for a bit of help. Uh, pfft.

It's a no-brainer, really.

They have asked for help to find their daughter before,

but tonight, in an open letter to the Prime Minister,

Kate and Gerry McCann's raw frustration is clear.

No law enforcement agency or police force

has been looking for Madeleine for three years.

We've been doing it on our own

and we're taking this opportunity today

along with the open letter to the Prime Minister

to ask the public to once again help us, like they did...

Unfortunately, the scoping report came

just as the general election took place,

so I was no longer Home Secretary

and nothing much seemed to happen,

and then The Sun picked up the campaign.

And then there was that powerful open letter.

Suddenly, we got the right result.

May 2011,

the then-Prime Minister David Cameron

decided that there should be a review of the case by Scotland Yard,

and this review was to be called Operation Grange.

This was a crime that touched the heart of everyone in the country

and everyone would like to see it resolved.

I distinctly remember asking this question.

Uh, "Do we believe there are extant, um, lines of inquiry

that we can bring our special expertise to?"

And once they said to me "yes,"

there are likely to be viable lines of inquiry

that we can bring special value to,

that would satisfy my criteria, and it certainly did.

The man leading the new review of the Madeleine McCann case

was Detective Chief Inspector Andy Redwood.

Primarily, what we sought to do from the beginning

is try and draw everything back to zero, if you like. Try and sort of...

And in a real sense, he was the right man for a job.

He'd specialised in cold cases.

What he embarked on was having his team of 30

pore over the enormous documentation that had been collected

by the Portuguese over the years.

So real investigation, at last, began again.

The Portuguese began to receive letters of request

from their British colleagues to cooperate

on aspects of the investigation.

They decided that they too should reopen their investigation

of Madeleine's disappearance,

and so a team was put together,

none of which were involved in the original investigation.

This morning, officers taped off an area of scrubland

outside Praia da Luz

and set to work.

Just one small patch, perhaps 100 square meters,

in the middle of all of this.

Something within their investigation had drawn a possible link

between this precise spot and the disappearance of Madeleine McCann.

For eight long days, DCI Andy Redwood led his team on the Algarve.

They searched hard, but found nothing.

One of the most pivotal events on the timeline

was Jane Tanner's sighting of a man carrying a child.

One of the things that we picked up very quickly

was the fact that there was a night creche.

It was operating from the main Ocean Club reception

and eight families had left 11 children in there

and one particular family we spoke to,

they themselves believed that they could be the Tanner sighting.

Well, of course I naturally hoped

that my drawing would lead the lovely McCanns to their daughter.

But that was not to be.

This is the actual photograph

taken by Metropolitan Police officers

of the man dressed in the kind of clothes he wore on holiday.

This image was compared to the artist's impression.

It is uncannily similar.

- But it's interesting... - It is like him, is it?

- Yeah, it's a perfect rendition. - Really?

Well, you see, I've never been told that.

He was carrying his own child.

And presumably 'cause they're British tourists,

he quite likely has got the pyjamas from Marks & Sparks or something,

just like the McCanns may have done.

We know the pyjamas that their child was wearing,

that it is, again, uncannily striking, the similarities.

We believe that it's really significant

that from 9:15,

we're able to allow the clock to continue to move forward,

and in doing so, things that have not been quite as significant

or received quite the same degree of attention

are now the centre of our focus.

What we're bringing today to the public is a revision

of the timeline in terms of emphasis.

Discounting Jane Tanner's sighting,

as Scotland Yard has suggested,

may mean that the check on apartment A

by the McCanns' friend Matt Oldfield AT ABOUT 9:30 has great significance.

ABOUT 9:05,

Gerry got up from the table to make the first check on his own children.

At 9:25, Matt Oldfield went to check

on the children on behalf of the parents,

and he entered the apartment.

He peered into the McCanns' children's room,

but didn't go in.

He said he saw there was some light,

indicating that perhaps a window shutter which had been closed

was now likely somewhat open,

and though the door had been left almost closed

by Madeleine's father on his earlier visit,

Oldfield now noticed that the door was half-open

and he heard a noise in there,

um, which he thought was just the noise of somebody turning over in bed, perhaps,

and then he went away.

But is it possible that the sound Oldfield heard

and the likelihood that the shutter was open

indicated that an abductor was at that very moment in the children's room?

Or did Oldfield's check perhaps occur

just after a kidnapper had left,

likely through the window onto the car park,

taking Madeleine with him?

In 2013, Operation Grange were well into their work.

They were sending letters of request for information

to 31 countries about the use of mobile phones

in and around the time that Madeleine had disappeared.

Kate and Gerry remain very grateful to the Metropolitan Police

for the fantastic work that Operation Grange continues to do.

They would talk about having already done 2,000 actions

and that they had more than twice that number still to be done.

At the moment, we have identified 195 investigative opportunities.

Andy, another aspect that seems to me very important

are all these different sightings of...

It might be the same fair-haired man, might be a different fair-haired man.

Well, there is a number of incidents

on both the day that Madeleine went missing

and in days leading up to her disappearance

where one man or two were seen lurking around the apartments.

Now, there may be a completely innocent explanation for that,

but we really need the public to help us to identify who these men are.

There appear to be individuals

who had been seen by witnesses

lurking around the McCanns' apartment that week.

A young girl of only 12 had spotted a man

leaning against the wall very near apartment 5A.

He was thin, light-haired,

had a badly pockmarked face, she thought.

Another woman staying at the Ocean Club that week

spotted a man who she described in a very similar way,

a man with a badly... ugly, pockmarked skin

lurking around the road outside the McCanns' apartment.

Police in the UK are now appealing to any other families

who may have had similar incidents on their holidays

to get in touch, whether they'd previously reported them or not.

If you were looking from the tapas bar,

our apartment was on the far left-hand side

and the McCanns' was the last apartment on the right-hand side.

On that Thursday, my sister and I were walking down here.

Annie was... She was just walking slightly in front of me

and then she stopped and looked back at me

and motioned with her head.

And it was here that we saw the two men.

I caught up with my sister and I said, "What was that about?"

And she said, "Well, two single blonde men on their own!"

Um...

Which just made me chuckle, but they were wrongly placed.

And that was that, until later that day

when we had heard that Madeleine was taken.

It was only then, piecing back, "Who were these guys?"

It was quite clear that nobody was living in the apartment at the time

or it wasn't rented out.

There were leaves on the terrace

and, you know, the general closed up for the winter kind of look.

But when the chaps were there,

the gate was slightly ajar

and the leaves were exactly where they were,

the curtains were drawn exactly how they were.

So they hadn't come through the front door,

which was obviously on the other side where the car park is.

So they had to have come up through the gate and onto the terrace.

Because I knew subsequently, obviously,

is from that terrace, you can look straight over the wall

into the Ocean Club swimming pool area and the tapas bar.

When I was back in the UK,

by then, the Find Madeleine helpline was up,

so I phoned, and that actually then led to them contacting

and coming and doing their interviews here.

Which was long. I think it was about an eight-hour interview with the police.

We can't be the only people who saw them, surely.

My theory, then it fits for me, that they must have been there for one reason,

which was to take Madeleine because of the timing.

Our appeal that we've brought to the public today

has got a number of really interesting dynamics

in terms of the blonde, fair-haired males apparently lurking around the apartments.

So we really need the public to stop and pause,

look at the information to see if they can help us.

A dramatic new line of inquiry

for police investigating the disappearance of Madeleine McCann.

They're now looking for a man suspected of sexually assaulting five young girls

in Portuguese holiday resorts.

The man, described as a lone intruder,

attacked the girls in their beds,

two of them in Praia da Luz, the very resort...

Three families coming forward with stories of the lone intruder,

incidents that had been reported to Portuguese police,

but had not been passed on to the Yard.

One startling element

is the sheer number of cases

in which there was evidence that a sexual predator had been active

in the area of Praia da Luz,

within 40 miles of where Madeleine McCann disappeared.

British police investigating,

they found that there had been no less than 28 cases,

and typically the sexual predator had been making his way

into houses that were owned by or rented by British tourists.

One case that we came across,

the parents of the children had been asleep in their bedroom

with the door closed,

and their two daughters, an 11-year-old and a seven-year-old,

had been asleep in the next door room.

He'd come in and had laid down on the bed of the younger child.

From what the little girls told their parents afterwards,

the man had come into the room wearing a sort of medical mask.

The child had said, "Is that you, Daddy?"

He was speaking English, saying, "Yes,"

but sounding like a foreigner.

The offender himself is described as having dark... um, dark skin,

dark as in tanned skin,

short, black unkempt hair.

We know that he spoke to the children largely,

when he did speak, in English.

And he had a funny smell about him

that just said it wasn't Daddy.

In four of the most serious cases,

he has sexually assaulted young white female children

whilst they're in their bedrooms.

These children are between the ages of seven to ten years of age

and obviously this is a serious matter that we need to understand more about.

Once we've identified this offender, we need to be able to prove or disprove

whether these offences and that offender

is connected to the disappearance of Madeleine McCann.

She's been missing now for nearly seven years,

but detectives are working on yet another possible lead.

When we made inquiries about the sexual assaults

to the Mark Warner company who ran the Ocean Club at that time,

we were told that they didn't comment on whether or not they had been aware

or knew of these sexual assaults at the time.

Likewise, when we've sent a letter to the Foreign and Commonwealth Office,

they declined to comment,

saying they were not then commenting on any such cases.

In 2007 in the Algarve,

the Consul, when asked about the matter,

said it had not been their job

to give any such warnings.

And I think we asked the question,

"If we have consular alerts at all,

then why wasn't something as serious

as the possibility of a child sexual predator being around,

why wasn't that posted in any kind of a warning by the British Foreign Office?"

Would they have left their children alone

had they known there was a sexual predator about?

It seems highly unlikely that they or any other parent would.

There were two sightings that it seems to me

haven't had sufficient attention, perhaps.

At 10:45 p.m. on the night that Madeleine disappeared,

a car was seen by a British witness

with a woman in the front,

looking into the back of the car,

and he recognised her, knew the couple,

and he knew that the woman very much wanted to have a child

and apparently had been unable to have a child,

and that they were going in the rough direction of the nearby marina.

And at 6:00 a.m.,

a man called George Brooks, who ran a little pizza business,

was on his way to work in his car, and it was still dark,

and down by the marina in Lagos,

his lights suddenly picked up a couple,

one of whom were carrying a baby,

and they seemed to be very disturbed

by the fact that he'd picked them up in his lights.

He says, "You could tell from their posture

that they were trying to carry the child without anyone seeing it

and they were extremely disturbed when I caught them in my headlights."

He reported that very early on to the local police,

but it wasn't followed up until the next year.

Possibly that was a real chance that was missed.

These are all possible lines of investigation

for the detectives of Operation Grange.

Also, Kate McCann later revealed

she learned something that literally became the stuff of her nightmares.

The McCann party felt very lucky

because the morning after their arrival in Praia da Luz,

one of the group, Rachael Oldfield,

had managed to go down to the tapas restaurant

and organise a block booking for the group for the week

at 8:30 p.m. every night.

They felt it was the easiest place to have dinner

while leaving the children sleeping in their own apartments.

The rule was that in order to book a table at the tapas restaurant,

you need to book in the morning.

Um, but we could never get on

because there's only a small amount of covers. I remember thinking,

"Hang on, how's this fair that these people are pre-booked?"

But I think due to the size of the McCann party,

they allowed them to pre-book and the week.

A year later, while going through

the newly-released Portuguese police files,

Kate McCann came across a copy of the reservation book for the restaurant,

and the note next to the booking indicated

that the reason the parents wanted to dine at that time every night

was that they would be leaving their children alone in the apartments.

And the book where the entry had been made

was visible in plain sight in the restaurant.

Kate McCann wrote that she was hugely dismayed by this fact.

She felt that would have served as a green light

to a potential abductor.

I have always argued to law enforcement,

you don't close any file on a missing child case

until the child is either found

or until we know with certainty what happened to them.

AT 2:30 a.m., police say a man slipped into a window

at this Federal Heights home and kidnapped 14-year-old Elizabeth Smart at gunpoint.

Her nine-year-old sister was the only witness.

And any time that we're not right on scene immediately, uh,

a two-hour window gives the opportunity for anyone

to... to be away from this area.

As search teams comb the woods,

roads, and creeks of Washington County,

this mother waits for word of a clue about what happened to her little boy.

Shawn Hornbeck vanished...

I know kids just don't vanish without a trace.

There's something out there, there's somebody out there

that knows something or has something and all they need to do is come forward.

'Cause in most of these cases,

the abductor is not taking the child to kill.

He's taking the child for another purpose.

Jaycee Lee Dugard, here seen enjoying a fishing trip

near her home in eastern California,

was just 11 when she was forced into a stranger's car.

Neighbours helped keep media attention focused on the case.

There was a high-profile investigation,

but despite a few false sightings, the trail went cold.

The goal was to use technology to keep these cases alive,

to provide new hope for parents

and new leads for law enforcement and we said at the time,

"Wouldn't it be great if we could actually find one of these kids?"

And we found 900 of them.

The rationale for ageing the photographs of long-term missing children

is it doesn't do much good to circulate the photograph of a three-year-old

if she'd now be 13 or 14 years old.

Young children's faces change very quickly.

- Yeah. - As you can see,

she has her mother's jawline.

She has her mother's mouth.

It's striking. She has her mother's dimples.

- That's me as well, isn't it? - This is you as well.

- Six! - Exactly.

For a lot of searching parents,

it's their child.

So they get their child back after two years,

five years, ten years, twenty years

if only in an image.

It's a very emotional thing, really,

to see my daughter in a different way to how I remember her.

Um...

So if I'm honest, initially it was quite upsetting.

And then I started to look at the features

and I thought, "Well, that's definitely Madeleine

and that bit's Madeleine," and, you know...

We want the public to adjust their thinking

so they're not looking for a literal three-year-old.

Every day, Kate and Gerry McCann get out of bed

and they look after their two children, Sean and Amelie.

And they're fueled, I believe, by hope.

There's huge hope to be had with the advances in technology.

Year on year,

DNA is getting better.

Year on year,

other technologies, including facial recognition, are getting better.

And as we use that technology to revisit and review

that which we captured in the past,

there's every likelihood that something we already know

will slip into position.

News special report.

Good afternoon. I'm Charles Gibson at ABC News.

There is a story that has broken this afternoon

that I suspect comes under the heading of a miracle.

14-year-old Elizabeth Smart was abducted from her home

and everyone had pretty much given up hope that she would ever be found alive.

Witnesses apparently spotted her in the car of a man

who has been the subject of a police search for some time,

saying they thought they had seen Elizabeth Smart in his car.

Police descended on the scene, stopped the car...

There are many, many cases we can point to

in which children have been found, have come home alive

after months, after years.

Jaycee Dugard in California,

abducted waiting for a school bus,

recovered 18 years later, alive.

Jaycee Dugard, who was kidnapped at age 11

and held for 18 years...

Police are searching a house near San Francisco.

The man is a registered sex offender.

He and his wife were detained

after walking into a police station with a younger woman,

who later told officers...

My hope was at that point after these years

is to recover her and prosecute these people,

and now to get her back alive, it's like winning the lotto, you know?

You know, so we get her back alive and she sounds like she's okay...

Shawn Hornbeck hadn't seen his family

since he vanished more than four years ago

when he was an 11-year-old boy outside riding his bike.

I still feel like I'm in a dream,

only this time, it's a good dream.

It's not my nightmare that I've lived for four and a half years.

After Shawn vanished, his family created a foundation

to help find missing children.

They never stopped searching

until police called with the news they'd been waiting for.

That he's alive. And those were the sweetest words.

The key to finding Shawn was a white truck.

On Thursday, a resident of this apartment complex

spotted a white truck there and alerted police...

The three Cleveland girls, missing ten years.

Baby abducted from the hospital in New York,

who identified herself 23 years later

after having been raised by the abductor.

The mother of that child never gave up hope.

There have been cases in the United States in which witnesses,

people who have information, haven't come forward for decades.

And then one day provide information

that helps lead to the resolution of the case.

Elizabeth Smart is now an accomplished 20-year-old.

She listened as her father described how he hoped their story

had comforted, even inspired, the McCanns.

As I spoke with Kate, you know,

she... she said to me that, you know, she'd had some dreams recently

and that, you know, she felt that Madeleine was there

and she was gonna come back and I told her that's what I had thought about Elizabeth.

Keep the faith.

Keep hope alive.

Previously, the individual with sexual interest in a prepubescent child

typically felt abhorrent, isolated, alone.

Suddenly with the advent of the internet,

he discovers he's part of a global community.

You couldn't walk into your local bar or restaurant or club

and say, "Look, you know, I'm a paedophile and I'm going out tonight

to kind of, you know, meet up with a few kids.

Anyone want to come with me?"

You'd end up, you know, in your local accident and emergency

for a long weekend if you were lucky.

However, on the internet, you can do that.

You can go into those dark places

and say, "This is who I am and this is what I do,"

and you're made to feel better about who you are

because there's so many others.

Indecent images online,

they are symptoms of a problem,

not about technology, but about people who will exploit and abuse children.

There is no doubt that human trafficking is a massive, massive problem.

They are a commodity.

In 2016,

you have, between zero and 12 years old,

you have 124 cases,

and between 13 years old and 17 years old,

1,543 missing children cases.

Compared with the rest of Europe,

I think we are very, very good.

However,

these cases, uh, are worrying.

They are few, it's a fact,

but they were not solved

and that is also a fact.

So when you tuck your own child into bed at night,

you know, reflect on the fact how lucky they are to have a parent

who loves and cares for them,

and as you step out of the bedroom, think about the children who don't have that.

Think about those children who would love to have a parent who cared for them,

a carer who loved and looked after them.

Think about those children trapped in these images

and do what you can to lobby and press

to make sure that more money is invested

in making sure we can protect the most vulnerable in our society.

It's something that our society hides.

It's shown me a part of the human being

that, uh, I didn't... I didn't know.

It's shown me the monster.

Nobody wants to look into those dark spaces and places

where this type of abuse takes place.

God knows those people that work in this environment

don't want to do that.

And once you have, you realise that no ordinary person

who hasn't had to have seen it will ever want to go there.

I've done thousands of cases.

With the Madeleine case,

I've seen the worst things a human being can see.

Um, the worst.

I was hoping to find out some clue, some... something about Madeleine.

But, um, also it was a dead end. Nobody knew anything about the girl.

Nobody.

Yeah, at that point, you lose humanity

and you lose the...

You lose everything at that point.

So finally at the end,

I got all the emails, all the files,

put a report and took it to the National Police.

Método 3 is a private detective agency.

They had found paedophilic material.

We started to investigate which people were distributing this video

with paedophilic content on that network.

The first operation was called Lolita P-mix.

We investigated the facts.

I gave him the evidence and the line of the investigation

and they only had to pull the string.

In the end, 23 people were questioned and 13 arrested.

That's the best thing that came from this case,

the thing that I'm most proud of.

Some of these investigations may lead to these minors being found

and rescued from their captors.

In two days, my daughter is gonna be four years old,

which is the age that Madeleine McCann disappeared.

The need to know the truth keeps me going forward.

There's always, always something left to do...

till you find her.

I've always wanted to be a human rights lawyer.

The vanishing of Madeleine McCann

woke me up to other cases,

and I started to... to look for them

and I found them.

In Portugal, we have, in 2016,

more than 1,000 cases of sexual abuse,

more than 500, uh, in child pornography.

Uh, so every day, the Judiciary Police is fighting

against this new, uh, wave of criminality.

When you say "child pornography,"

the general public will think of the Lolita,

the "barely legal" site.

It's where their brain allows them to go

because their brain doesn't want to take them

to the two, three, and four-year-old being brutally abused,

being violated. Nobody wants to go there

because once you do, you cannot come back.

And I remember on occasions when we had stories

that we really wanted to get out to the media,

some newspapers coming back and saying,

"We've already done our paedophile story this month.

There's only so much our readers can take."

I remember doing, you know, interviews with radio programs

that are really heavyweight and serious,

but they didn't want you to mention particular things

because we don't want people to go there.

The problem is the children who are captured

and trapped in these images are already there.

I don't see where we're investing in things that make a difference.

If this was counter-terrorism, we'd be declaring war on these people.

We would be throwing billions of pounds, not millions of pounds at it.

We'd be engaging from the classroom through to every business in the world

and we'd be collaborating in ways

that we only do around CT, counter-terrorism.

Do they? So what does that mean?

So there needs to be a wake-up call.

For me, the case that really brought this type of work into focus

involved an international investigation.

We had a colleague who had captured an image

from a group that they had infiltrated

and they got the image of this child,

and sent it to us because they believed the child was in the UK.

One of my own children was at that age at that time

and so you are totally engaged with the search.

You know, you're desperate for news.

And as time went on and more images were discovered

and you began to see the levels of brutality involved...

And I was coming down the escalator...

in Gatwick Airport in London

when I received the phone call...

When I... When I received the phone call to say that that child had been found.

And... coming down the escalator,

had you spoken to me, I couldn't have replied.

I was literally so overcome with the emotion.

After it, I probably became...

more relentless and less compromising.

I absolutely believe that in my lifetime,

we will find out what happened to Madeleine McCann.

Somebody knows what's happened to Madeleine McCann.

Detectives hunting Madeleine McCann

have been given more money to keep on searching...

£150,000 is going towards Operation Grange...

taking the total so far to more than £11 million.

The Lord be with you.

And also with you.

Then let us pray.

Every year that we held a vigil in Praia da Luz,

Kate would send a message to be read.

This was ten years in this past May.

We knew that we had to be there for the tenth anniversary.

She sent a note to the community that was gathered,

mostly to thank them for their presence

and to thank them for continuing to hope.

"To our dear friends,

ten years without Madeleine..."

"Ten years without Madeleine.

If I had let that thought even enter my head back in May 2007,

I wouldn't have lasted another day.

And now, a decade on,

it is still inconceivable.

How can it be?

Our little girl who brought us the gift of parenthood,

ten years on.

Despite the evil

and the hurt that has come our way,

we have been very fortunate,

having witnessed and experienced goodness and kindness

in great abundance during this long and difficult period of stolen time."

"We are especially grateful to our friends and supporters in Luz

for being strong enough and brave enough

to keep Madeleine and our family in your prayers and in your hearts.

Your love and compassion has given us fortitude over the years

and sustained our hope in immeasurable amounts."

"And so thank you for everything."

♪ If you're happy and you know it... ♪

"But above all, for not giving up on Madeleine."

♪ If you're happy And you know it ♪

♪ Clap your hands ♪

"With our love and our very best wishes,

Kate, Gerry, Madeleine, Sean and Amelie, and all of our family."