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1
00:00:01,201 --> 00:00:02,669
Well, not to be too forward,
2
00:00:03,370 --> 00:00:06,169
but I would love to
be included in your will.
3
00:00:07,975 --> 00:00:08,999
I don't know.
4
00:00:09,843 --> 00:00:11,277
My name is Nathan Fielder,
5
00:00:11,345 --> 00:00:14,338
and I graduated from one of
Canada's top business schools
6
00:00:14,414 --> 00:00:15,848
with really good grades.
7
00:00:16,884 --> 00:00:18,477
Now, I'm using my knowledge
8
00:00:18,552 --> 00:00:20,521
to help struggling
small business owners
9
00:00:20,587 --> 00:00:22,283
make it in this
competitive world.
10
00:00:31,131 --> 00:00:33,532
This is Nathan For You.
11
00:00:34,968 --> 00:00:37,301
Fashion is a
multi-billion-dollar industry,
12
00:00:37,371 --> 00:00:40,000
but sadly, our obsession
with clothing often means
13
00:00:40,073 --> 00:00:42,008
that people will go
as far as stealing
14
00:00:42,075 --> 00:00:44,306
just to get their hands
on that hot new style.
15
00:00:44,811 --> 00:00:47,280
And no one knows this
better than Gabrielle Romero,
16
00:00:47,347 --> 00:00:50,374
manager of Hardwear Clothing
in Larchmont Village, California.
17
00:00:50,450 --> 00:00:52,885
Oftentimes when shoplifting,
they come in teams.
18
00:00:53,387 --> 00:00:56,186
Usually more than one person,
usually about three people.
19
00:00:56,256 --> 00:00:59,158
NATHAN: It's the real dark
side of running a clothing store,
20
00:00:59,226 --> 00:01:01,252
but often in business,
a negative like this
21
00:01:01,328 --> 00:01:03,194
can actually be
turned into a positive.
22
00:01:03,397 --> 00:01:04,729
And that's why I'm here.
23
00:01:04,998 --> 00:01:07,524
What are some of the
tricks people do to steal stuff?
24
00:01:08,302 --> 00:01:12,171
- Um, definitely, they travel in packs.
- Sorry, you were looking at my hat.
25
00:01:12,239 --> 00:01:13,901
- Oh, it's okay.
- Oh, okay. Is it...
26
00:01:13,974 --> 00:01:15,567
Is it okay... Is it weird, or...
27
00:01:15,642 --> 00:01:17,508
- No. Your hat?
- I don't normally wear...
28
00:01:17,578 --> 00:01:18,578
No, it looks good.
29
00:01:18,645 --> 00:01:19,789
- This type of hat.
- I like it.
30
00:01:19,813 --> 00:01:20,990
- Oh, it's okay. I don't have to wear it.
- Okay.
31
00:01:21,014 --> 00:01:22,073
- All right.
- Better?
32
00:01:22,149 --> 00:01:24,127
Sorry, yeah. So what were
you saying about shoplifting?
33
00:01:24,151 --> 00:01:25,881
I don't remember. It happens.
34
00:01:25,953 --> 00:01:28,616
But maybe shoplifting
isn't such a bad thing.
35
00:01:28,689 --> 00:01:31,853
You see, in fashion, good-looking
people are trendsetters.
36
00:01:31,925 --> 00:01:34,417
So rather than trying
to stop all shoplifters,
37
00:01:34,494 --> 00:01:37,862
Hardwear can benefit by
letting attractive thieves go free,
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00:01:37,931 --> 00:01:39,797
because if attractive
people wear it,
39
00:01:39,866 --> 00:01:42,665
their less attractive
friends will come and buy it.
40
00:01:42,736 --> 00:01:45,797
The plan, allow attractive
people to shoplift.
41
00:01:46,340 --> 00:01:47,467
Oh!
42
00:01:48,041 --> 00:01:49,236
Okay.
43
00:01:49,843 --> 00:01:51,072
What do you think?
44
00:01:51,244 --> 00:01:53,679
So we just wait for an
attractive person to come in?
45
00:01:53,747 --> 00:01:56,342
Do I have to think they're
attractive? Who's the judge?
46
00:01:56,416 --> 00:01:58,180
Well, that's what
we have to decide.
47
00:01:58,352 --> 00:02:00,548
Okay. Okay.
48
00:02:00,621 --> 00:02:03,090
I needed to prove to
Gabrielle that this would work,
49
00:02:03,457 --> 00:02:05,392
so first, I had
her and her staff
50
00:02:05,459 --> 00:02:08,452
each come up with a list of
traits that they find attractive.
51
00:02:08,862 --> 00:02:12,094
Then later, I compiled all
the traits into a master list.
52
00:02:12,165 --> 00:02:15,431
Now, I needed someone to
enforce it, so I hired a security guard.
53
00:02:15,502 --> 00:02:16,902
- Simon?
- Hi, good to meet you.
54
00:02:16,970 --> 00:02:18,370
- Thanks for coming out.
- Okay.
55
00:02:18,438 --> 00:02:19,872
So we're doing this thing here
56
00:02:19,940 --> 00:02:22,239
where we're allowing
people to shoplift one item,
57
00:02:22,309 --> 00:02:23,607
but only if they're attractive.
58
00:02:23,677 --> 00:02:24,906
- Okay.
- So the staff and I
59
00:02:24,978 --> 00:02:27,413
came up with a list
of, uh, some traits
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00:02:27,514 --> 00:02:29,847
- that qualify a person as attractive.
- Right.
61
00:02:29,983 --> 00:02:32,646
So, basically, if someone
meets all these traits,
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00:02:32,719 --> 00:02:36,156
you know, they're allowed to shoplift.
Otherwise, you have to stop them.
63
00:02:36,223 --> 00:02:37,316
- Okay.
- Okay.
64
00:02:37,391 --> 00:02:40,725
You know, obviously, things
like "big penis" just apply to men.
65
00:02:40,794 --> 00:02:41,794
Right.
66
00:02:41,862 --> 00:02:43,057
With everything in place,
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00:02:43,130 --> 00:02:45,326
we were ready to open
our doors to customers.
68
00:02:48,969 --> 00:02:50,562
The normal traffic
was coming in,
69
00:02:50,637 --> 00:02:53,402
but I realized that people
were missing the sign out front.
70
00:02:53,473 --> 00:02:55,635
So just to be safe, I
went up to each person
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00:02:55,709 --> 00:02:57,200
and told them
about the promotion.
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00:02:57,277 --> 00:02:59,246
We're doing a special
promotion today
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00:02:59,312 --> 00:03:01,907
where attractive people
are allowed to steal one item.
74
00:03:02,115 --> 00:03:03,378
To shoplift one item.
75
00:03:03,650 --> 00:03:04,777
You work here?
76
00:03:04,851 --> 00:03:08,379
- I'm representing the business.
- Why would you tell me to steal something?
77
00:03:08,455 --> 00:03:10,151
- It's a special promotion.
- Okay.
78
00:03:10,223 --> 00:03:13,591
It was working great, as several
women were shoplifting items.
79
00:03:20,133 --> 00:03:21,362
But according to Simon,
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00:03:21,435 --> 00:03:23,529
the first few women
just didn't make the cut.
81
00:03:23,603 --> 00:03:25,094
She didn't pay for the item.
82
00:03:25,172 --> 00:03:27,732
It was strange because
these women were attractive.
83
00:03:27,808 --> 00:03:30,334
But then I began to suspect
that our security guard
84
00:03:30,410 --> 00:03:31,969
only cared about one thing.
85
00:03:32,312 --> 00:03:34,178
- Have a good day.
- Thank you, you too.
86
00:03:36,316 --> 00:03:37,579
What did you think of her?
87
00:03:37,751 --> 00:03:40,050
She was, uh, she
was rather pretty.
88
00:03:40,120 --> 00:03:42,817
- What did you like about her the most?
- Uh, her figure.
89
00:03:42,889 --> 00:03:44,881
She had, you know,
a pretty good build.
90
00:03:45,492 --> 00:03:47,222
- Oh. Do you like that?
- Yes.
91
00:03:48,061 --> 00:03:49,552
Wait, what do you like?
92
00:03:49,629 --> 00:03:51,427
Um, you know, the way her...
93
00:03:52,299 --> 00:03:53,733
The way her chest was.
94
00:03:53,967 --> 00:03:55,993
Is that what you were
looking at the most?
95
00:03:56,069 --> 00:03:57,697
Um, yeah. And also she was...
96
00:03:57,771 --> 00:03:59,501
Her face was sort of pretty,
97
00:03:59,573 --> 00:04:02,202
but, you know, not,
like, totally pretty.
98
00:04:02,876 --> 00:04:04,777
- The part you liked was...
- Yeah.
99
00:04:04,978 --> 00:04:06,071
- It was... Yeah.
- Yeah.
100
00:04:06,346 --> 00:04:10,181
Big boobs wasn't on the list. And
clearly, Simon had an obsession.
101
00:04:10,350 --> 00:04:13,718
And after stopping several more
attractive women with modest chests...
102
00:04:13,787 --> 00:04:16,120
You have to... You have
to pay for all your items.
103
00:04:16,189 --> 00:04:17,851
- Okay.
- I had to intervene.
104
00:04:18,024 --> 00:04:20,305
Let's say there's no list.
You just see her on the street.
105
00:04:20,360 --> 00:04:22,420
What do you think of her?
106
00:04:22,496 --> 00:04:25,125
She is somewhat pretty,
but she could be prettier.
107
00:04:26,099 --> 00:04:27,761
And what would
make her prettier?
108
00:04:27,834 --> 00:04:29,894
Uh, to let her hair
down and, you know...
109
00:04:29,970 --> 00:04:31,598
- Maybe smile...
- And what was that?
110
00:04:31,671 --> 00:04:34,038
You did that after. To let
her hair down and what?
111
00:04:34,341 --> 00:04:35,341
"And, you know..."
112
00:04:35,408 --> 00:04:37,172
I had to take Simon aside.
113
00:04:37,444 --> 00:04:40,312
So you're saying double-D
breasts are essential for you?
114
00:04:40,380 --> 00:04:42,406
It's gotta be... It's
gotta be substantial.
115
00:04:44,951 --> 00:04:45,951
All right.
116
00:04:46,052 --> 00:04:48,385
All right, well, stick to
the list then, for now.
117
00:04:48,455 --> 00:04:50,083
All right, I'll
stick to the list.
118
00:04:50,157 --> 00:04:51,318
- Thanks.
- Yeah.
119
00:04:51,391 --> 00:04:54,520
With Simon back on track, we
had a lot of women shoplifting.
120
00:04:54,594 --> 00:04:56,028
But that doesn't mean anything
121
00:04:56,096 --> 00:04:59,032
unless their friends are
actually coming in to buy the stuff.
122
00:04:59,099 --> 00:05:00,727
So, to be sure this
was happening,
123
00:05:00,801 --> 00:05:03,771
a week later, I used the phone
number on the appearance release
124
00:05:03,837 --> 00:05:06,864
to contact one of the most
attractive shoplifters of the day
125
00:05:07,007 --> 00:05:09,067
to get proof that
the concept worked.
126
00:05:10,243 --> 00:05:11,734
Hi, Natalie. Uh,
127
00:05:11,945 --> 00:05:16,041
You shoplifted an item
from Hardwear, uh, last week.
128
00:05:16,116 --> 00:05:17,414
Is that correct?
129
00:05:20,754 --> 00:05:22,814
Yes, yes, you're allowed.
You're not in trouble.
130
00:05:22,889 --> 00:05:25,415
After some convincing,
she agreed to meet with me.
131
00:05:25,492 --> 00:05:28,758
I knew that if it didn't work with
her, it wouldn't work with anyone.
132
00:05:29,095 --> 00:05:30,393
Who are those guys?
133
00:05:30,463 --> 00:05:33,058
Oh, my friends. My fiancรฉ
and the guy I'm staying with.
134
00:05:33,133 --> 00:05:35,500
Oh, okay. Thanks for coming out.
135
00:05:37,370 --> 00:05:39,430
So what was it
that you shoplifted?
136
00:05:39,940 --> 00:05:42,808
A little black dress, short
in the front, long in the back,
137
00:05:42,876 --> 00:05:44,344
with a white skull on it.
138
00:05:44,411 --> 00:05:45,538
- Okay.
- Yeah.
139
00:05:45,612 --> 00:05:47,342
Has any of your
friends seen you in it?
140
00:05:47,414 --> 00:05:48,825
Yeah, these guys
have, but none of my...
141
00:05:48,849 --> 00:05:50,010
- Any girls?
- No.
142
00:05:50,684 --> 00:05:52,152
- No girls.
- No, no girls.
143
00:05:52,252 --> 00:05:54,483
(SIGHS) All right, well,
144
00:05:55,255 --> 00:05:57,986
you have to convince a friend
to buy something from there.
145
00:05:58,058 --> 00:06:00,254
Oh, (STUTTERS)
Nobody said that to me.
146
00:06:00,694 --> 00:06:03,186
Well, you kind of
have to. You know, I...
147
00:06:04,865 --> 00:06:08,666
I'd hate to show the police
that footage of you stealing.
148
00:06:11,504 --> 00:06:12,733
Okay, well, I can try,
149
00:06:12,806 --> 00:06:14,707
and if she doesn't
want to buy anything,
150
00:06:14,774 --> 00:06:16,333
I'll give you the dress back.
151
00:06:16,610 --> 00:06:18,169
Hey, Julie, how are you?
152
00:06:21,014 --> 00:06:22,744
- I'm a nice guy.
- I've gotta show you
153
00:06:22,816 --> 00:06:24,307
this really cute little outfit.
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00:06:24,384 --> 00:06:26,717
Natalie's friend agreed
to meet her at Hardwear.
155
00:06:26,786 --> 00:06:29,278
But just to guarantee it
would work, before she arrived,
156
00:06:29,356 --> 00:06:32,258
I gave her a hidden earpiece
so I could tell her what to say.
157
00:06:32,325 --> 00:06:33,325
Hot dog.
158
00:06:33,393 --> 00:06:34,452
- Got it.
- What'd I say?
159
00:06:34,527 --> 00:06:35,859
- Hot dog.
- All right, good.
160
00:06:35,929 --> 00:06:37,192
- Hi.
- Hi, how are you?
161
00:06:38,231 --> 00:06:39,631
Mwah. Good, thanks.
162
00:06:39,733 --> 00:06:40,733
Do you like it?
163
00:06:40,800 --> 00:06:42,325
- Yeah, I love it.
- Nice.
164
00:06:42,402 --> 00:06:43,870
GABRIELLE: Hi, ladies.
165
00:06:44,204 --> 00:06:45,204
Hello.
166
00:06:45,505 --> 00:06:47,337
Ask her if she
likes wearing skulls.
167
00:06:47,774 --> 00:06:49,106
Do you like skulls?
168
00:06:49,342 --> 00:06:50,810
- Yeah, I love skulls.
- You do?
169
00:06:50,877 --> 00:06:53,039
- Yeah.
- Everyone's wearing skulls.
170
00:06:53,113 --> 00:06:54,513
Everyone's wearing skulls.
171
00:06:54,581 --> 00:06:56,880
We must find something
with skulls on it for you.
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00:06:57,350 --> 00:06:59,751
These were all designed
by Geraldo Rivera.
173
00:07:00,153 --> 00:07:02,816
These were all designed
by Geraldo Rivera.
174
00:07:02,889 --> 00:07:04,653
- Oh, yeah?
- Yeah, they're beautiful.
175
00:07:04,724 --> 00:07:06,886
Mmm, that's beautiful.
176
00:07:07,127 --> 00:07:08,322
Make her buy the shirt.
177
00:07:08,628 --> 00:07:10,153
I think you should buy it now.
178
00:07:10,230 --> 00:07:11,528
- Yeah?
- Yeah.
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00:07:14,668 --> 00:07:16,227
GABRIELLE: $79.33.
180
00:07:17,137 --> 00:07:18,765
And with those
few little words...
181
00:07:18,838 --> 00:07:19,999
Thank you so much.
182
00:07:20,073 --> 00:07:22,668
The strength of my
concept was undeniable.
183
00:07:22,742 --> 00:07:24,142
GABRIELLE: See
you later. Thank you.
184
00:07:24,277 --> 00:07:26,712
And later that day, I
paid Gabrielle a visit
185
00:07:26,780 --> 00:07:29,045
to accept my
well-deserved praise.
186
00:07:29,115 --> 00:07:30,139
How's business?
187
00:07:30,283 --> 00:07:31,615
Uh, business is good.
188
00:07:31,685 --> 00:07:32,744
- Good.
- Yeah.
189
00:07:33,186 --> 00:07:36,816
So, just wondering,
has anyone, uh, come in
190
00:07:36,957 --> 00:07:40,257
because of an item their
friend shoplifted or anything?
191
00:07:40,327 --> 00:07:42,421
Yeah, actually, one
girl did come back.
192
00:07:42,829 --> 00:07:44,661
- Really?
- Yeah, she brought a friend.
193
00:07:45,065 --> 00:07:46,465
- Oh, my God. Huh.
- Yeah, yeah.
194
00:07:46,533 --> 00:07:47,762
Her friend bought a top.
195
00:07:48,435 --> 00:07:51,735
- So it worked.
- I mean, it's just one.
196
00:07:51,805 --> 00:07:53,398
- Huh.
- But it's not guaranteed
197
00:07:53,506 --> 00:07:55,065
- to continually work.
- Huh.
198
00:07:55,642 --> 00:07:56,803
But it did work.
199
00:07:56,876 --> 00:07:58,868
Yeah, it worked with
the one, like I said.
200
00:07:58,945 --> 00:08:00,345
- Huh.
- But it just seems like
201
00:08:00,413 --> 00:08:01,608
kind of a risk, more than...
202
00:08:01,681 --> 00:08:03,115
- Hmm.
- Mmm-hmm.
203
00:08:03,183 --> 00:08:04,183
Huh.
204
00:08:05,151 --> 00:08:07,143
- All right, um...
- It was nice meeting you.
205
00:08:07,220 --> 00:08:08,449
- Good luck...
- Thank you.
206
00:08:08,521 --> 00:08:10,547
- With your business, Gabrielle.
- Thank you.
207
00:08:10,623 --> 00:08:12,268
- I wish you the best of luck.
- Thank you.
208
00:08:12,292 --> 00:08:13,658
- Okay.
- See you later.
209
00:08:21,735 --> 00:08:22,794
Whoop.
210
00:08:22,869 --> 00:08:25,930
From doing this show, one of the
most common questions I get is,
211
00:08:26,006 --> 00:08:27,907
"How do you come
up with your ideas?"
212
00:08:27,974 --> 00:08:30,341
The answer is
simple... Research.
213
00:08:30,844 --> 00:08:33,075
When I want to get a
sneak peek at a business,
214
00:08:33,146 --> 00:08:35,138
I'll often go ahead
of time in disguise.
215
00:08:35,215 --> 00:08:38,014
This allows me to take a quick
look at how the place is run
216
00:08:38,084 --> 00:08:39,848
and helps me come up with ideas.
217
00:08:39,919 --> 00:08:41,649
But if I want to
observe a business
218
00:08:41,721 --> 00:08:44,520
for a longer period of time
without arousing suspicion,
219
00:08:44,591 --> 00:08:46,492
I'll use The Librarian's Quest.
220
00:08:46,726 --> 00:08:49,195
Designed to look like a
boring '80s arcade game,
221
00:08:49,262 --> 00:08:51,390
the body has been
completely gutted out
222
00:08:51,464 --> 00:08:53,729
and rebuilt to fit a
man of my proportions.
223
00:08:53,933 --> 00:08:55,265
To get inside the business,
224
00:08:55,335 --> 00:08:58,669
I have my crew say they're a moving
company whose truck broke down.
225
00:08:58,738 --> 00:09:00,750
Hey, do you mind if we just
keep this here for a few minutes?
226
00:09:00,774 --> 00:09:02,003
Our truck broke down.
227
00:09:02,075 --> 00:09:05,705
More often than not, store employees
will agree to let them leave the game,
228
00:09:05,779 --> 00:09:08,544
allowing me to secretly
observe how the business is run
229
00:09:08,615 --> 00:09:10,345
when they think
no one is watching.
230
00:09:10,683 --> 00:09:13,016
Because I'm often in
there for long stretches,
231
00:09:13,086 --> 00:09:15,612
the game's power cord
is conveniently a straw,
232
00:09:16,089 --> 00:09:18,820
which enables my crew
to discreetly drop off drinks
233
00:09:18,892 --> 00:09:20,155
to keep me hydrated.
234
00:09:20,226 --> 00:09:23,060
And with an exorbitant
price and boring moves,
235
00:09:23,229 --> 00:09:26,290
I can also feel safe that
no one will try to play it.
236
00:09:26,633 --> 00:09:29,933
Then, when I've seen enough, my
crew comes back and retrieves me.
237
00:09:30,003 --> 00:09:31,514
- Thanks again.
- WOMAN: Oh, no problem.
238
00:09:31,538 --> 00:09:32,665
- Bye.
- Thanks.
239
00:09:32,739 --> 00:09:35,265
It may seem like a long
way to go just for research,
240
00:09:35,341 --> 00:09:37,469
but it was this exact
method that helped me
241
00:09:37,544 --> 00:09:40,036
come up with my
idea for Billy's Deli.
242
00:09:40,680 --> 00:09:43,047
Smack-dab in the middle
of Glendale, California,
243
00:09:43,249 --> 00:09:47,243
restaurateur Gloria Pike is sick
and tired of her diner being empty.
244
00:09:47,320 --> 00:09:49,653
The economy or something
affecting a little bit...
245
00:09:50,056 --> 00:09:52,821
But little bit, kind of slow.
246
00:09:52,892 --> 00:09:56,556
Prior to my visit, I used the
arcade game to observe Billy's Deli.
247
00:09:56,763 --> 00:10:00,894
Surprisingly, I saw nothing
wrong with the business or the food.
248
00:10:01,701 --> 00:10:03,067
(SLURPING)
249
00:10:04,237 --> 00:10:07,435
But after being in there for
so long, I really had to go pee,
250
00:10:07,574 --> 00:10:09,873
and it was only once I
tried to use the bathroom
251
00:10:09,943 --> 00:10:11,536
at some of the
neighboring businesses...
252
00:10:11,611 --> 00:10:13,705
Hey, do you guys have
a bathroom I could use?
253
00:10:14,948 --> 00:10:17,941
That I realized there was a
huge opportunity for Billy's.
254
00:10:18,384 --> 00:10:22,151
So while I was hiding in the arcade
game, I noticed that you guys have a strict
255
00:10:22,522 --> 00:10:24,718
"Bathrooms for
customers only" policy.
256
00:10:24,791 --> 00:10:26,054
- Mmm-hmm.
- And for that,
257
00:10:26,559 --> 00:10:27,822
I congratulate you.
258
00:10:28,027 --> 00:10:29,928
- Thank you.
- Congratulations...
259
00:10:30,964 --> 00:10:32,330
on losing money.
260
00:10:32,632 --> 00:10:33,793
Losing money?
261
00:10:34,033 --> 00:10:37,128
The plan, an "anyone can
use our bathroom" policy.
262
00:10:37,570 --> 00:10:40,972
In an area where bathrooms are
scarce, Billy's has an opportunity
263
00:10:41,040 --> 00:10:45,205
to attract a slew of bathroom-goers
that can then be converted to customers.
264
00:10:45,745 --> 00:10:48,715
Once they use the bathroom,
then we sell them on eating here.
265
00:10:48,948 --> 00:10:49,948
Mmm-hmm.
266
00:10:50,016 --> 00:10:52,315
You guys could become
the neighborhood toilet.
267
00:10:54,787 --> 00:10:56,415
Yeah, I guess it's good idea.
268
00:10:56,489 --> 00:10:58,117
And where better
to market to them
269
00:10:58,191 --> 00:11:01,218
than where we have their
complete, undivided attention?
270
00:11:01,294 --> 00:11:04,025
We put together a short
commercial featuring Gloria,
271
00:11:04,164 --> 00:11:07,100
and once it was done, I
installed motion-activated monitors
272
00:11:07,167 --> 00:11:09,830
in every bathroom
stall and urinal at Billy's.
273
00:11:09,903 --> 00:11:12,896
With the ad in place, it was
time to start spreading the word
274
00:11:12,972 --> 00:11:15,100
that Billy's bathrooms
were for everyone.
275
00:11:15,308 --> 00:11:17,777
The window signs would
work great for passers-by,
276
00:11:17,844 --> 00:11:21,144
but I also wanted to spread awareness
to other businesses in the area.
277
00:11:21,214 --> 00:11:23,809
So if you have any customers
that need to use the bathroom,
278
00:11:23,883 --> 00:11:26,079
you can send them to
Billy's down the block.
279
00:11:26,152 --> 00:11:27,152
Oh, okay.
280
00:11:27,220 --> 00:11:28,586
Now I was ready
to convince people
281
00:11:28,655 --> 00:11:31,454
who came for the
bathroom to stay for the food.
282
00:11:31,524 --> 00:11:33,618
Hi, there. Are you here
to use the bathroom?
283
00:11:34,460 --> 00:11:35,985
- Oh, to eat? Okay.
- Yeah.
284
00:11:36,062 --> 00:11:37,382
Are you here to
use the bathroom?
285
00:11:38,565 --> 00:11:39,565
Here to eat.
286
00:11:40,733 --> 00:11:41,733
- Three?
- Yes.
287
00:11:41,801 --> 00:11:43,081
For the bathroom or for a table?
288
00:11:43,303 --> 00:11:45,636
Okay, um, yeah,
she can help you.
289
00:11:45,705 --> 00:11:48,300
At first, it was looking like
my signs weren't working,
290
00:11:48,374 --> 00:11:51,105
but then the bathroom
crowd started to arrive.
291
00:11:51,177 --> 00:11:52,201
Hi.
292
00:11:52,679 --> 00:11:54,307
- For the restroom?
- Yeah.
293
00:11:54,380 --> 00:11:56,025
Yes, it's right at the
back. Thank you so much.
294
00:11:56,049 --> 00:11:57,660
- Okay.
- They were about to see our commercial,
295
00:11:57,684 --> 00:11:59,778
and I wanted to show
Gloria their reactions.
296
00:12:00,153 --> 00:12:01,553
So it's not entirely legal,
297
00:12:01,621 --> 00:12:04,557
but we set up a couple hidden
cameras inside the bathroom.
298
00:12:04,624 --> 00:12:06,424
I'll just need to get
people to sign a release
299
00:12:06,492 --> 00:12:09,087
consenting to the use of
the footage once they get out,
300
00:12:09,162 --> 00:12:10,926
which I don't foresee
being an issue.
301
00:12:10,997 --> 00:12:12,522
GLORIA: Hello, how are you?
302
00:12:12,599 --> 00:12:15,797
Welcome to Billy's.
Please enjoy this message.
303
00:12:15,868 --> 00:12:18,702
- (UPBEAT MUSIC PLAYING)
- You may not be a customer,
304
00:12:18,838 --> 00:12:21,865
but at Billy's, you're still
welcome to use the bathroom.
305
00:12:22,842 --> 00:12:24,674
And while you're
doing your thing,
306
00:12:24,744 --> 00:12:27,304
I'd like to talk to you
a bit about our thing...
307
00:12:28,014 --> 00:12:29,710
Making delicious food.
308
00:12:30,416 --> 00:12:34,285
Just look at these fine dishes. You
can almost smell the quality food,
309
00:12:34,354 --> 00:12:36,983
made from the finest
ingredients available,
310
00:12:37,056 --> 00:12:40,356
like our famous pastrami
sandwich, fresh Cobb salad,
311
00:12:40,660 --> 00:12:42,492
or our rich homemade chili.
312
00:12:43,863 --> 00:12:46,458
Mmm-mmm, look at that chili.
313
00:12:47,367 --> 00:12:50,064
People come from all over
the world to eat at Billy's.
314
00:12:50,470 --> 00:12:52,371
So why not stick
around for a minute?
315
00:12:52,672 --> 00:12:54,368
You'll be glad you did.
316
00:12:55,174 --> 00:12:57,666
Billy's Deli, your
neighborhood toilet.
317
00:12:58,344 --> 00:13:01,075
Now I needed to see if
the commercial did its job.
318
00:13:01,247 --> 00:13:02,374
Are you hungry?
319
00:13:02,815 --> 00:13:04,716
Uh, a little bit.
320
00:13:05,084 --> 00:13:06,552
- So we have a full menu.
- Yeah.
321
00:13:06,619 --> 00:13:07,814
You can look at that.
322
00:13:07,887 --> 00:13:10,686
Also, uh, we need
you to sign, uh,
323
00:13:10,757 --> 00:13:12,851
if you would, an
appearance release.
324
00:13:12,925 --> 00:13:15,793
We were filming you in the
bathroom with a hidden camera...
325
00:13:15,862 --> 00:13:18,024
- Oh, really?
- To show the customer experience.
326
00:13:18,097 --> 00:13:19,725
Which part of me
was being filmed?
327
00:13:19,799 --> 00:13:21,358
Just you watching the video.
328
00:13:21,434 --> 00:13:26,202
Oh, okay, because I'm using the restroom.
So I'm wondering what part of it...
329
00:13:26,272 --> 00:13:28,537
- Yeah, your private parts won't be shown.
- Oh, okay.
330
00:13:28,608 --> 00:13:31,442
You should have told me that you
guys are going to film. You didn't.
331
00:13:31,511 --> 00:13:33,446
Now you're gonna
have to delete this thing.
332
00:13:33,546 --> 00:13:36,345
And I don't care whatever you
want to use. Do you understand that?
333
00:13:36,416 --> 00:13:37,960
The important thing
is, I just want to know...
334
00:13:37,984 --> 00:13:39,295
That's the important
thing for me.
335
00:13:39,319 --> 00:13:41,030
What are you gonna eat
today at Billy's, because...
336
00:13:41,054 --> 00:13:43,534
And it's a... You're playing really
a dangerous game right now.
337
00:13:43,589 --> 00:13:44,648
Okay, I'm sorry.
338
00:13:44,724 --> 00:13:46,844
We were filming you while
you were using the bathroom.
339
00:13:46,893 --> 00:13:47,917
Oh, okay.
340
00:13:47,994 --> 00:13:49,485
So we need to,
uh, get you to sign
341
00:13:49,562 --> 00:13:52,259
this release, so we can use
the footage on national television.
342
00:13:52,332 --> 00:13:53,442
- Oh.
- If that's okay with you.
343
00:13:53,466 --> 00:13:54,525
- Sure.
- Is that okay?
344
00:13:54,600 --> 00:13:56,535
- Okay, yeah, sure.
- Okay, thanks so much.
345
00:13:56,602 --> 00:13:58,514
I mean, it basically says
we can do anything we want
346
00:13:58,538 --> 00:14:00,507
with the footage and
use it for anything.
347
00:14:00,573 --> 00:14:01,666
- Oh, okay, right.
- Okay.
348
00:14:01,741 --> 00:14:04,643
For the most part, The
in-bathroom filming wasn't a problem,
349
00:14:04,777 --> 00:14:06,973
and people were happy
to sign the release.
350
00:14:07,246 --> 00:14:09,772
And I was so excited to
show Gloria my results.
351
00:14:09,849 --> 00:14:11,181
This man,
352
00:14:11,250 --> 00:14:13,185
you can see him in the bathroom.
353
00:14:13,853 --> 00:14:16,084
- Mmm-hmm.
- Now look over there.
354
00:14:16,289 --> 00:14:17,723
- Uh-huh.
- He's eating.
355
00:14:17,790 --> 00:14:18,985
GLORIA: Oh, yeah.
356
00:14:19,258 --> 00:14:20,703
- See this man here?
- This man, mmm-hmm.
357
00:14:20,727 --> 00:14:22,389
- He's at the urinal.
- Mmm-hmm.
358
00:14:22,462 --> 00:14:23,521
He's right there.
359
00:14:23,596 --> 00:14:24,707
- Uh-huh.
- He's eating a meal.
360
00:14:24,731 --> 00:14:26,529
- Yes, mmm-hmm.
- Pretty amazing.
361
00:14:26,599 --> 00:14:29,467
- Uh-huh, that's good.
- My idea was a success.
362
00:14:29,802 --> 00:14:32,499
Everything good?
Up to your standards?
363
00:14:33,406 --> 00:14:34,806
Good.
364
00:14:34,874 --> 00:14:38,208
And seeing that smile on Gloria's
face made it all worth it for me.
365
00:14:38,544 --> 00:14:40,877
Well, how do you
feel about everything?
366
00:14:44,550 --> 00:14:47,042
I mean, we've worked together
so much this week, right?
367
00:14:47,120 --> 00:14:48,418
- Uh-huh, yes.
- And in a way,
368
00:14:48,488 --> 00:14:50,013
you probably see me as a son.
369
00:14:51,391 --> 00:14:53,019
I mean, we're
kind of like family.
370
00:14:54,060 --> 00:14:55,084
I'm like your son.
371
00:14:57,530 --> 00:14:58,974
- Yes, it's like that.
- Yeah, that's right.
372
00:14:58,998 --> 00:15:00,022
- Yes.
- Yes.
373
00:15:00,099 --> 00:15:01,465
Well, not to be too forward,
374
00:15:01,534 --> 00:15:04,129
but I would love to
be included in your will.
375
00:15:07,039 --> 00:15:08,166
I don't know.
376
00:15:08,241 --> 00:15:10,506
- You think it's a possibility that you...
- Um...
377
00:15:12,912 --> 00:15:14,790
Your daughter? Of course,
she has to come first.
378
00:15:14,814 --> 00:15:15,974
She is starting. She's young.
379
00:15:20,219 --> 00:15:21,630
- Maybe? You'll think about it?
- Yeah, yes.
380
00:15:21,654 --> 00:15:23,520
Okay, I'll give you
some time to think.
381
00:15:23,589 --> 00:15:25,319
- I don't want to pressure you.
- Okay.
382
00:15:25,391 --> 00:15:27,019
- I'm very excited.
- Okay.
383
00:15:27,093 --> 00:15:29,858
- I mean, I might be the new owner.
- I know.
384
00:15:30,029 --> 00:15:32,624
I was so excited, and I
couldn't wait to find out
385
00:15:32,698 --> 00:15:34,963
if I'd be included
in Gloria's will.
386
00:15:39,472 --> 00:15:42,601
Earlier tonight, I showed you
how I research businesses,
387
00:15:42,675 --> 00:15:45,201
a process that involves a
lot of waiting and watching.
388
00:15:45,278 --> 00:15:48,476
It can be kind of tedious, so I'd
been thinking of getting someone
389
00:15:48,548 --> 00:15:51,040
to help me out, and I
recently met someone
390
00:15:51,117 --> 00:15:53,450
who basically watches
businesses for a living.
391
00:15:53,653 --> 00:15:55,485
So I called Simon into my office
392
00:15:55,555 --> 00:15:58,047
to see if he'd be willing
to take on a second job.
393
00:15:58,191 --> 00:16:01,821
I'm looking for someone to help out
with some of the researching tasks...
394
00:16:01,894 --> 00:16:03,294
- Oh, okay.
- Of my show.
395
00:16:03,362 --> 00:16:05,797
- Do you think that's your skill set?
- Uh, yes.
396
00:16:05,865 --> 00:16:08,300
Now, I do know you have a vice.
397
00:16:08,367 --> 00:16:09,460
- Mmm-hmm.
- Right?
398
00:16:09,535 --> 00:16:10,535
Yeah.
399
00:16:10,603 --> 00:16:11,901
Women with...
400
00:16:12,138 --> 00:16:14,835
With, uh, (STUTTERS)
Large chests, yeah.
401
00:16:14,907 --> 00:16:16,808
- I mean, you love that.
- Right.
402
00:16:16,876 --> 00:16:17,969
I mean, how much?
403
00:16:18,277 --> 00:16:20,746
Um, just... I would
say that I dream about it
404
00:16:21,113 --> 00:16:24,242
or think about it, you know,
like, almost every day of the week.
405
00:16:24,317 --> 00:16:25,512
What do you think about?
406
00:16:25,585 --> 00:16:28,555
I just think about, like,
fondling or touching. Yeah.
407
00:16:29,655 --> 00:16:32,181
So if I'm gonna
give you this job,
408
00:16:32,258 --> 00:16:34,557
I need to know that
that's not going to be...
409
00:16:35,228 --> 00:16:37,720
You're not gonna let
yourself get distracted by that.
410
00:16:37,797 --> 00:16:38,958
No, I won't.
411
00:16:39,131 --> 00:16:40,326
- Okay, great.
- Okay. Cool.
412
00:16:40,399 --> 00:16:41,543
- Let's do it.
- Thanks, Nathan.
413
00:16:41,567 --> 00:16:42,567
Thanks, Simon.
414
00:16:42,635 --> 00:16:45,764
I told Simon that I wanted him
to covertly research a business
415
00:16:45,838 --> 00:16:47,807
I was planning on
helping for my show.
416
00:16:47,940 --> 00:16:49,966
All right, let's lock it up.
417
00:16:51,410 --> 00:16:54,107
What Simon didn't know
is that this was a test.
418
00:16:55,681 --> 00:16:56,842
- (BLEEP)
- Oh, you okay?
419
00:16:56,916 --> 00:16:57,975
- Sorry.
- I'm all right.
420
00:16:58,050 --> 00:17:00,451
I had a local convenience
store owner in on it,
421
00:17:00,520 --> 00:17:03,183
so I could observe Simon
and see what he would do.
422
00:17:03,689 --> 00:17:04,850
Observe the business.
423
00:17:04,924 --> 00:17:06,602
Look for any problems
or anything that you see.
424
00:17:06,626 --> 00:17:07,787
- Right.
- You got it?
425
00:17:07,860 --> 00:17:09,556
- I got it.
- Okay, thank you.
426
00:17:09,729 --> 00:17:12,289
Simon thought I was just
dropping him off and leaving,
427
00:17:12,365 --> 00:17:15,563
but really, I had a plan to
covertly re-enter the store
428
00:17:15,635 --> 00:17:17,069
and watch my test unfold.
429
00:17:18,704 --> 00:17:21,606
I never really use it because
the arcade is more comfortable,
430
00:17:21,674 --> 00:17:25,372
but this custom-made cigar store
Indian has a hollowed-out interior
431
00:17:25,444 --> 00:17:27,276
just big enough to fit my body.
432
00:17:28,047 --> 00:17:30,141
(DRAMATIC SPAGHETTI
WESTERN MUSIC PLAYING)
433
00:17:47,833 --> 00:17:51,065
After 30 minutes in the arcade,
he seemed to be doing great.
434
00:17:51,304 --> 00:17:54,763
But I wanted to test Simon's
focus with a true distraction,
435
00:17:55,007 --> 00:17:57,408
a pair of his
coveted double D's.
436
00:18:05,284 --> 00:18:07,549
I couldn't blame
Simon for taking a peek.
437
00:18:07,620 --> 00:18:10,055
But I was pleased he
quickly got back to his duties
438
00:18:10,122 --> 00:18:12,284
without blowing his
cover or masturbating.
439
00:18:13,292 --> 00:18:15,158
But I had one
more test in store.
440
00:18:15,227 --> 00:18:17,719
I needed to know that
Simon wouldn't blow his cover
441
00:18:17,797 --> 00:18:20,028
even in the face of death.
442
00:18:22,535 --> 00:18:25,198
I had one more test
of Simon's loyalty,
443
00:18:25,638 --> 00:18:29,006
a life-or-death scenario planned
out with a professional actor.
444
00:18:29,075 --> 00:18:32,068
The Librarian's Quest? I been
looking for one of those things.
445
00:18:32,144 --> 00:18:33,824
- Oh, you have?
- How much you want for it?
446
00:18:37,016 --> 00:18:38,109
Well, could I have it?
447
00:18:40,720 --> 00:18:42,746
Yeah? (CHUCKLES)
448
00:18:42,822 --> 00:18:44,848
You know, it's a
little big for my car,
449
00:18:44,924 --> 00:18:46,916
so I might have
to cut it in half.
450
00:18:46,993 --> 00:18:48,461
Do you happen to have a saw?
451
00:18:50,329 --> 00:18:51,388
There you go.
452
00:18:51,464 --> 00:18:52,557
(LAUGHING) Yeah.
453
00:18:52,632 --> 00:18:54,042
- That'll work. Thanks.
- You're welcome.
454
00:18:54,066 --> 00:18:55,066
Geez.
455
00:18:58,070 --> 00:18:59,561
Time to cut this baby in half.
456
00:18:59,639 --> 00:19:00,639
Uh-huh.
457
00:19:00,706 --> 00:19:01,765
(BLADE WHIRRING)
458
00:19:02,842 --> 00:19:04,174
(SAW GRINDING)
459
00:19:08,581 --> 00:19:10,140
(WHISTLE BLOWS)
460
00:19:12,618 --> 00:19:14,280
(WHISTLING CONTINUES)
461
00:19:14,754 --> 00:19:15,915
Thank you.
462
00:19:16,422 --> 00:19:17,549
Thank you.
463
00:19:17,923 --> 00:19:20,392
- Thank you, Don.
- (CHUCKLES) Yeah, my pleasure, man.
464
00:19:20,459 --> 00:19:22,655
All right, thanks.
All right, Simon?
465
00:19:22,728 --> 00:19:24,162
- Yeah.
- How you doing in there?
466
00:19:24,230 --> 00:19:25,664
- I'm okay.
- All right.
467
00:19:25,731 --> 00:19:28,860
- That was a test, and you passed.
- Okay.
468
00:19:29,068 --> 00:19:30,263
Simon did amazing.
469
00:19:30,503 --> 00:19:33,473
Any other man under that
circumstance would've blown his cover.
470
00:19:33,539 --> 00:19:34,716
You're probably
nervous right now.
471
00:19:34,740 --> 00:19:35,784
- Oh.
- You probably need a hug.
472
00:19:35,808 --> 00:19:36,808
- Yeah.
- You okay?
473
00:19:36,876 --> 00:19:38,116
(STUTTERING) It was a little...
474
00:19:38,177 --> 00:19:40,155
It was a little nerve-wracking,
but yeah, I'm okay.
475
00:19:40,179 --> 00:19:41,647
- Well, you did great, man.
- Okay.
476
00:19:41,714 --> 00:19:42,909
- Congrats.
- Cool. Yeah.
477
00:19:42,982 --> 00:19:43,982
All right.
478
00:19:44,884 --> 00:19:46,750
I was truly impressed by Simon,
479
00:19:46,819 --> 00:19:49,755
and it felt good knowing I
had someone I could count on.
480
00:19:49,989 --> 00:19:52,618
Unfortunately, I couldn't
say the same for Gloria,
481
00:19:52,692 --> 00:19:54,957
as she chose not to
include me in her will.
482
00:20:03,502 --> 00:20:06,062
But unlike Gloria, I never
forget to reward those
483
00:20:06,138 --> 00:20:07,299
that help me out.
484
00:20:07,540 --> 00:20:08,838
Because you were so great,
485
00:20:09,208 --> 00:20:10,506
I have a surprise for you.
486
00:20:10,576 --> 00:20:11,737
- Oh.
- Yeah.
487
00:20:11,811 --> 00:20:12,835
Okay.
488
00:20:12,912 --> 00:20:15,143
- I want to introduce you to someone.
- Okay.
489
00:20:15,214 --> 00:20:17,843
But you have to promise
me to be a gentleman.
490
00:20:18,451 --> 00:20:19,475
- Okay.
- Okay?
491
00:20:19,552 --> 00:20:20,576
Yes.
492
00:20:21,187 --> 00:20:22,246
Trisha.
493
00:20:26,225 --> 00:20:27,249
- Hi.
- Hi.
494
00:20:27,326 --> 00:20:28,385
(GIGGLES)
495
00:20:28,461 --> 00:20:29,861
- How are you?
- Good. Good.
496
00:20:30,029 --> 00:20:32,396
- Hi, nice to meet you.
- Nice to meet you, too.
497
00:20:32,465 --> 00:20:34,491
- (GIGGLES)
- Very nice to meet you.
498
00:20:34,567 --> 00:20:35,728
- Yeah.
- Yeah.
499
00:20:36,702 --> 00:20:37,761
Wow.
500
00:20:38,237 --> 00:20:39,398
Hey.
501
00:20:39,972 --> 00:20:40,972
Okay.
502
00:20:46,412 --> 00:20:48,108
I was so happy for Simon.
503
00:20:48,180 --> 00:20:50,479
But while I was watching
him connect with Trisha,
504
00:20:50,549 --> 00:20:52,108
I couldn't help but feel jealous
505
00:20:52,184 --> 00:20:54,744
because I wanted that same
connection in my own life.
506
00:20:55,755 --> 00:20:58,020
Oh, well. More
businesses next week.
507
00:21:05,664 --> 00:21:08,964
Most of the girls I've been
with haven't been that large.
508
00:21:09,034 --> 00:21:12,368
Have you ever talked about asking
them to get implants or anything?
509
00:21:12,438 --> 00:21:14,449
If we were watching TV and
there was a TV commercial,
510
00:21:14,473 --> 00:21:17,443
like, for implants, I would say,
"Hey, look at that," you know.
511
00:21:17,510 --> 00:21:18,842
"That looks pretty good."
512
00:21:18,911 --> 00:21:20,607
- And did they ever do it?
- No.
41230
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