Original subtitles

[intense music]

- [Narrator] In airplanes...

- Shut the (bleep)--

- [Attendant] Don't go in there. - [Passenger] What you gonna do?

- [Narrator] And airports, people are acting up

and acting out.

[crowd screams]

- [Narrator] More than ever.

- [Narrator] In recent years,

unruly passenger incidents have more than doubled,

and all of it is caught on camera.

So fasten your seat belts.

- [Passenger] No, this is wrong, oh my God!

- [Narrator] We're headed for the not so friendly skies.

[intense music]

- [Narrator] According to airline officials, in Atlanta,

this woman boarded a flight to Vegas

without a boarding pass,

but she seems to think it's the airline

that's in the wrong.

- How y'all gonna inconvenience me?

I get on the plane and y'all tellin' me I gotta get off, no.

Today I'm not, and I'll make sure it's recorded.

- [Narrator] She missed an earlier Vegas flight

because she alleges the airline closed the gate early.

The woman then reportedly sprinted past

the boarding agent of another flight to Vegas

and took a seat.

Now she's live streaming her refusal to deplane.

- What is up is I'm sitting on this airline.

- And she tellin' me I gotta get off the plane.

I'm trying to go to Las Vegas.

- [Narrator] An officer asks her nicely

to chat about the issue up front.

- Huh? Yeah.

- [Passenger] Who? - Come talk to me up here.

- [Passenger] Oh, you mean I gotta take my seat belt off?

- [Passenger] You could talk to me right here.

- [Passenger] Well, I'ma make sure everybody hear

what (bleep) got to say.

- [Passenger] I'm not getting off this plane.

Y'all see this? I let the arm rest down

because I'm not getting off this plane

to negotiate with no terrorists.

- [Passenger] Yeah.

- [Narrator] The air crew order everyone off the plane.

- [Passenger] I'm not getting off.

- [Narrator] The back and forth between

the woman and other passengers continues.

- [Passenger] Y'all better all get off

'cause if I can't go to Las Vegas, Nevada,

neither can y'all.

- [Narrator] And it's getting heated.

- [Passenger] You ain't going to heaven either.

- [Passenger] You going to hell. - Oh, yeah.

- [Passenger] That's hell that way, hell that way.

- [Narrator] Not even the flight crew is safe

from her tirade.

- [Passenger] What you lookin' at, Mr. Pilot?

(bleep), you get paid by the hour, what?

How you gonna look at me like that?

You get paid by the hour. Huh?

I tried the cop.

- [Narrator] After the other passengers have gotten off

and things have cooled down,

an Atlanta police officer steps in to reason with her.

- How you doing Mr. Baker, Sergeant Baker?

- I'm Sergeant Baker with the Atlanta police.

- [Passenger] Yeah.

- I'm the police supervisor. - Okay.

- From what I understand, you have been denied boarding

and you are not going on this flight.

- [Passenger] I don't care about going on the flight.

I care about making a difference.

- [Narrator] Finally, the officer seems

to get through to the woman.

- So-- - Huh?

- What I need you to do-- - Yeah, yeah.

- Get off the plane.

- Yeah, I sure will, Mr. Officer.

- Get your stuff. - Uh-huh, I got my stuff.

You got your stuff, Mr. Officer Sergeant Baker?

I'ma get off, I say, when Jesus tell me to get off,

I'ma get off.

- [Narrator] She refuses to stop streaming.

- Yeah, ma'am.

- Nah, I'm not doing that one.

- Ma'am. - (bleep).

I'm not putting in there, it's recording.

- Ma'am. - Go ahead.

- [Narrator] According to court documents,

the woman was charged with criminal trespass,

but the case was disposed.

She later apologized for the incident.

As this plane prepares to depart Miami International,

an argument between two passengers begins to escalate.

- [Narrator] Passengers record a nasty dispute

between a married couple right before takeoff.

- [Narrator] The wife is apparently accusing her husband

of having a wandering eye

and the flight crew tries to calm the situation down.

- [Narrator] The woman's belligerent behavior continues.

- [Narrator] As a flight attendant steps in.

- [Narrator] The woman and her husband continue to argue.

- [Narrator] Suddenly, this verbal altercation

turns physical.

[passengers screaming] [tense music]

- [Narrator] As this plane waits to take off,

a married couple are in a very public clash

over the husband's alleged roving eye.

And when the plane's flight attendants intervene...

- [Narrator] All hell breaks loose.

[passengers scream]

I'm assaulting you? (bleep).

- [Narrator] The woman strikes her husband

from behind with a laptop.

[passengers scream]

And moves past the attendants to collect her carry-on.

- [Narrator] She's met by a member of the flight crew

in the aisle.

- [Narrator] Once off the plane,

the couple was met by airport security

but reportedly refused to cooperate.

The husband was put on another flight.

No charges were filed against his wife.

Days later, the husband posted

on social media that he can't live without his wife,

but it was not clear if they were still together.

It used to be pets couldn't travel

in an airplane cabin.

Today, we live in a brave new world of furry flyers,

but they must be in a carrier and stowed under the seat,

which can be an issue because when it comes to pets,

passenger emotions often run high.

- [Attendant] Grab your stuff and come with me, ma'am.

I'm not gonna ask you again. - Oh.

- [Narrator] This woman is being ordered off

this Atlanta to New York flight for not complying

when asked to take her dog off her lap.

- You're kicking me off

and you're gonna put me on another plane?

- [Attendant] Ma'am.

- [Narrator] And she's not taking it well.

- Oh, no, no, no, honey, we're about to fight.

- [Passenger] Because I didn't (bleep) do anything

to you guys to make me 12 hours late

for my destination.

My dog was sitting on my lap.

I put him in the bag, he's in the bag.

- [Narrator] But the promise of a refund only seems

to make things worse.

- Because you couldn't let my dog sit

on my (bleep) lap?

- [Attendant] Ma'am, let's go.

- [Passenger] (bleep) you.

(bleep) all of you.

- [Narrator] And that's when the other passengers

start to get involved.

- I am! Shut the (bleep)-- - Hey!

[passengers exclaim]

- Turn your (bleep) phone off.

- [Narrator] The woman takes issue

with a fellow passenger recording the incident.

- Shut the (bleep)-- - Hey!

[passengers exclaim]

- [Passenger] Turn your (bleep) phone off.

- [Narrator] And lashes out by hurling a water bottle,

which reportedly hits the passenger.

- Who did she hit with the bottle?

- Why is he recording me?

- Yeah, yeah, oh, anybody--

- You just struck a passenger with a bottle.

- Yeah, okay, (bleep) you. - Okay, that's fine.

You talk to APD, wait a few minutes.

- (bleep) you. - No problem, ma'am.

Who did she just strike with the bottle?

- The guys that's recording me with his (bleep) cell phone.

That's who I threw it at.

- [Narrator] The flight attendant

exercises extreme patience.

- Ma'am, calm down.

- You asked, I'm telling you, calm down?

You guys have been nothing but (bleep) rude.

- [Attendant] Okay, that's fine, calm down.

- That's fine that you guys are rude,

but I need to calm down?

- [Attendant] There's rules.

- There's rules and I followed them.

- Nobody acting this way flies on a flight with us.

- Okay, (bleep) you.

- Okay, won't be the first time.

- Eat (bleep), bitch, get out of my way.

- That's why I wanna find out, ma'am, hold on.

- You told me to get off your plane,

then get the (bleep) out of my way.

- [Narrator] As eager as she seems

to get off the plane,

there's something she wants to address first.

- Why are they recording me?

- That's their right. - That's their right?

And it's my right to tell them to stop.

- [Attendant] Not throwing anything at anybody.

- (bleep) you. - Billy?

You called APD? - Yeah.

- [Attendant] Sorry, guys.

- [Narrator] She appears to strike a passenger's phone,

then finally gets off the plane.

She was not arrested and no charges were filed.

According to witnesses, the passenger gave everyone

the finger on her way out.

She later said in a TV interview,

"I am sorry that I got so upset,"

but maintained that the airline crew weren't right either.

Airport security officers try to handle problem travelers

without getting physical,

but sometimes altercations just can't be avoided,

like this exchange at Singapore's Changi airport.

- [Narrator] After hearing reports

that this man allegedly harassed another traveler,

two officers attempt to detain him,

but the situation with the man,

who is apparently intoxicated, intensifies.

- [Narrator] The man starts listening to his headphones

and begins dancing.

The question now is how this strange standoff

is going to end.

- [Narrator] At Singapore's Changi airport,

after hearing reports that this man allegedly harassed

another traveler, two officers are attempting to detain him.

- [Narrator] As the man breaks into a few dance moves,

the officers size him up, then swing into action.

- [Narrator] The officers struggle

to get the situation under control.

- Hold up, hold up, hold up.

- [Narrator] Then things escalate even further.

With baton in hand, one officer strikes

the combative man.

The man then charges, appears to hit the officer's face,

and sends him tumbling to the floor.

Even when bystanders try to help,

the man can't be restrained.

It finally takes a team of officers

and airport staff to subdue the man,

who is arrested and later pleaded guilty

to multiple offenses, including use of criminal force.

He was sentenced to 6-1/2 months in a Singaporean jail.

Authorities have their work cut out for them trying

to please thousands of travelers passing through an airport.

Often, a threat can be very hard to anticipate.

It's approximately 5:30 a.m.

at Atlanta's Hartsfield-Jackson International,

and this family of five is on their way to Disney World.

This woman in the pink hat doesn't know

the family, but she approaches them.

According to police reports,

the woman then appears to try to grab the stroller.

In a desperate panic, Mom struggles

to protect her children

as their father comes over the help.

A scuffle ensues, and the woman runs off.

Atlanta police officers step in to apprehend the woman.

According to police, the woman

was speaking incoherently when they approached

and seemed to be in mental distress.

She was arrested, but court documents state

her case was later dismissed.

When threats emerge in an airport or on a plane,

sometimes they're too dangerous for staff

or passengers to handle.

- [Narrator] That's where Special Ops comes in.

- [Narrator] According to news sources in Melbourne,

passengers watched in disbelief

as an Australian Special Ops team removed a passenger

for rushing the cockpit after he claimed to have a bomb.

Turns out the bomb was a power pack

and portable speakers,

but the officers still needed to sweep the plane

and make sure there were no real explosives on board.

According to reports, the man was sentenced

to 12 years in prison for attempting to take

or exercise control of an aircraft.

Upon appeal, it was reduced to eight years.

This was attributed to mental health issues,

the bomb being fake, and a guilty plea.

[plane engine roaring]

This woman at a Bangkok airport has climbed

onto some structural cables

and is dangling 60 feet in the air.

As travelers look on,

rescuers in safety harnesses inch closer

to try and coax her to safety.

[spectators chattering]

She nearly falls, making a miraculous recovery.

[spectators chattering]

Then finally, does drop, thankfully,

into a giant airbag that was set out

to catch her fall.

Airport crew scramble to her rescue.

Reportedly, the woman was picked up hours earlier

wandering the streets of Bangkok and was brought

to TORS police at the airport.

She refused to talk to authorities and was taken

to a hospital for observation.

Love is in the air as a small private plane hits

the runway in Canada.

Amateur pilot, Anthony Bordignon is taking

his girlfriend, Katherine, for a joy ride in the sky.

- [Narrator] While the couple prepares for takeoff,

the pilot notices something seems off with the plane.

Their flight continues to be smooth

until the plane makes a sudden movement.

- Babe, babe, babe.

[Katherine screams]

- [Narrator] Amateur pilot, Anthony Bordignon has taken

his girlfriend, Katherine, out for a short flight.

- [Narrator] But it seems something's wrong

with the plane.

- [Narrator] And that's when Katherine realizes

that there is nothing actually wrong with the plane.

[Katherine screams]

[gentle music]

- [Narrator] Faking a potential plane crash might not be

the best way to propose.

- [Narrator] But Mr. and Mrs. Bordignon tied the knot

a few months after their infamous flight.

They continue to fly,

though now their trips are a lot less scary.

[plane engine roaring]

It's standard operating procedure

to remove certain articles of clothing

before going through airport security.

What happens here, though, is anything but standard.

These two British traveling companions are going

through Manchester airport's routine screening process.

As they wait in line, a security officer purportedly tells

them to take off their coats and belts

and place them in the bins.

But the ladies take things much further.

As officers react to the surprise striptease,

a third woman rushes to cover them up.

[upbeat music]

The women later claimed the security officer directed them

to take off all their clothing,

a claim that security officials denied.

The women ended up in court,

where they were found guilty of public indecency and fined.

From the moment you enter an airport

to the time you board your flight,

navigating the whole process can be confusing,

especially for a first-time flyer.

In 2019, surveillance from Dagestan Airport in Russia

shows a reported rookie flyer approaching

a security checkpoint.

Apparently, he's unsure how the screening process works,

and he climbs inside the baggage scanner

with his luggage.

The security agent sets the man straight

and sends him on his way,

luckily with no harm done to the confused traveler

or the machine.

[plane engine roaring]

Once check in is done and bags are stowed,

many passengers turning their attention

to finding a good movie,

but passengers aboard a flight from Fort Lauderdale

to Dallas witnessed a real life drama.

- [Woman] A baby has been delivered on our flight

from Fort Lauderdale.

- [Narrator] A passenger traveling

with her two pre-teen daughters suddenly went

into labor with her third child about a month early.

- [Narrator] The 35-year-old mom

said she began having contractions

about 10 to 15 minutes after takeoff.

In a very lucky coincidence,

a pediatrician and a nurse were also on the flight.

They assisted with the delivery right there

at her seat as the plane was diverted to New Orleans.

- [Narrator] One passenger grabs her phone

and shoots this video,

narrating the 7-pound baby's first moments.

- [Narrator] Yes, it's a boy, and Cristophe is probably going

to be spending a lot of time in airplanes,

because the airline gifted him with free flights

for the next 21 years.