All language subtitles for Criminal.Minds.S04E11.480p.WEB.DL.x264-EncodeKing

Traffic's looking pretty
good this afternoon,

for your evening commute.
This is John Brown,

with your KMPA traffic report.
Stay tuned for Southland Sports,

coming up after this.

Can't be late for my
own party, Norman.

I gotta go.

You're gonna have to meet me there.

OK.

You're not gonna wear
that tie, are you?

Not one of my favorites.

Don't forget to put the seat down.

Jeez, lady!

In the middle of the final...

Excuse me, miss?

Yes?

Excuse me.

Oh, wait. Hold on one second.

All right, I'm back.

- No, go on.
- And as I was saying...

The principal's office called.

Yeah... plagiarism.

Yeah, well, I was in
the middle of closing

on the Ocean Park 5-bedroom...

and I'm telling you,
if I lose that commission,

it is coming out of
his college fund.

Aah!

What's gotten into you,
tonight? Hmm?

"Every normal man must
be tempted, at times,

"to spit on his hands,
hoist the black flag,

and begin to slit throats."

H.L. Mencken.

This is Orange County, California.

10 days ago, Judy Hannity,

a real estate worker and a mother,

was shotgunned on the 91 Freeway.

She survived this?

Barely. She's paralyzed,
from the waist down.

The second and third
victims were both DOA.

There were different
vehicles for each shooting.

A small black SUV,
a black sedan, a white sedan,

no makes, no plates.

No solid witnesses?

The first victim
described the shooter

as a normal, middle-aged
white guy, in an SUV.

She gave that description but she
couldn't remember anything else?

Isn't that consistent with trauma?

Uh, actually, no.

Trauma victims either remember
everything, or nothing.

So wait... the third
victim was shot last week,

we just got the phone call, today?

Until the third shooting,
the locals weren't convinced

it was a serial shooter.

There were different cars,
and the first shooting,

there was a different weapon.

It's the same weapon.

The shot pattern on the
second and third one

are much wider, though.

He sawed off the shotgun.

It's the same shooter.

He's evolving, and quickly.

The media has already
dubbed him the Road Warrior.

That explains why they
wanted us there so quickly.

What do you mean?

This type of unsub is
the hardest to catch.

Totally impersonal victims.

A third of the crime scene flees,
with him and his vehicle.

The victim's car's a wreck.
And the last third, the road,

it's contaminated by all the
other cars that drive over it.

So how do we get him?

We build a solid profile.
We release it to the public,

with an appeal for help.
Somebody knows this guy.

And it's my job to
make them realize.

Thea Salinas,
Sheriff's county homicide.

I'm running the taskforce.

I'm Special Agent Jordan Todd,

Special Agents Rossi, Hotchner,

Prentiss...

- Morgan...
- Hey.

And that's Dr. Spencer Reid.

Are these the vehicles
from the shootings?

Yes.

Did you set up the hotline?

Like you asked.
We have the local stations

putting the number out there.

We're getting about a
dozen calls an hour.

I'll alert the media to stand by

for our press conference.
Excuse me.

The Sheriff's department and
the CHP are on TAC alert.

We've got choppers on
round-the-clock freeway patrol.

The victims' vehicles, with maps,
CSPs, and bullet points.

Everything we got on the case,
is in this room.

Anything solid on the tip line?

Usual nutjobs,

crime buffs, bored senior citizens.

You might have got
everything squared away.

It's not me. It's the shooter.

The OC has an endless
supply of 3 things...

freeways, news coverage,

and blonde female
luxury car owners.

People are pretty scared?

I could ask for a
submarine and get it.

The first MO, in the first shooting,
differs dramatically from the other two.

Daylight, on a crowded freeway.

That's dozens of
potential witnesses.

It's high-risk. He got lucky.

Well, then, he's a fast study.

Sawed off his shotgun
and lowered his risk

by switching to nights
and changing vehicles.

What if he wasn't planning
on murder the first time?

You think the first
shooting was spontaneous?

Well, we know what he's capable of,
when he plans ahead.

If I'm not planning
to commit a crime,

why not drive my own vehicle?

So the SUV is his actual car.

But then, why did he
have a gun in the SUV,

if he wasn't planning
to commit murder?

And what happened to make
him pull that first trigger?

We need to re-interview
the first victim.

Ms. Hannity,
I'm Agent Aaron Hotchner.

This is Agent Emily Prentiss.
We're from the FBI.

She already told the police
everything she can remember.

Rick...

It's OK.

Please.

It's just the two of us.

He feels like it's his
job to protect me.

I understand you've
spoken to the police.

I just need to go back through
the shooting with you.

It only comes back in pieces.

We can take it slowly.

Just try to piece together
your day, if you can.

Have you seen accidents
like this before?

A few.

Do people recover?

The doctor said she
has a good chance.

It's my fault.

No.

This is no one's fault but
the man who shot your mother.

I got in trouble at school.
She was on her way there.

She shouldn't have
even been in her car.

So you were angry?

I don't know.

I suppose.

I know this is difficult,

but every detail helps us
understand who this man is.

Come on.

Come on, move!

I was impatient.

And you cut him off?

Was there anything else?
Did he swear? Did he honk?

Did he threaten you in any way?

Excuse me.

Oh, wait. Hold on one second.

He tried to speak to me.

What did he say?

He couldn't say anything.

I wouldn't give him a chance.

What? Now you want to talk about your
feelings, like you're some chick?

You drive like an old lady.

All right, I'm back.

- No, go on.
- And as I was saying...

if he hadn't seemed so normal...

I wouldn't have said anything.

I...

I usually don't even use my horn,

because, on the road...

you never know.

I'll ask your son to come back in.

Is she OK?

She says you've been taking
very good care of her.

I guess so.

She's lucky to have you.

So... what happened?

She made it personal.

When the victimology's
this specific,

we know the victims represent
a specific person to him.

Who?

Given the fact that he's
the same age and race

as the victims,

likely, a current, or former,
wife or girlfriend.

So why not just kill
the actual person?

She's just a scapegoat for
his own personal failings.

He knows if he kills her,
he loses that scapegoat.

So he just goes around
blowing away any women?

No, just women that
remind him of his wife.

When this type of
killer is triggered,

they need to release
the resentment quickly.

Subsequently, they tend to strike
close to the focus of that resentment.

So if the focus is his wife,

then that focus is his home.

Yeah. He almost certainly
lives in this area.

This is his kill zone.

Uh, what are these various
markers everywhere?

Uh, roadwork.

Judith Hannity said
that he shot her

after she challenged him,
personally.

Before that,
he was almost apologetic.

What's going on?

Out of the 30 roadwork
sites in the kill zone,

only 2 were alternate merges,

both less than 3 miles
from the crime scenes.

Alternate merges?

Multiple lanes,
funneled down to one.

One car per lane, alternating
at the drivers' discretion.

These sites allow him to
set up the confrontation.

A guy who follows the
rules may lash out once,

but to do it again,
he'd need similar provocation.

So he seeks out
alternate merge sites,

then he goes through them,
over and over again,

until he finds a woman that fits his
victim type, and who cuts him off.

So, we have to shut down every alternate
merge in the county, immediately.

And we need to talk to the
crews that work these sites.

So what does all this tell you?

Impersonal killers are
like drug addicts.

The first time gives
them the ultimate high,

and after that, no high is as good.

Unfortunately,
the addict doesn't know that.

He will chase that high to the
gates of insanity and death.

By now, killing is all
our unsub thinks about.

He's set up the exact same situation,
again and again,

hoping to get the same result.

He begins to think
he's doing it wrong.

He becomes obsessed with improving
his skills, honing his MO,

and tailoring his weapon,
to his deadly purpose.

He figures if he gets
them all just right,

if he can get his technique
and his tools perfected,

he'll feel that first high again.

He's becoming a more lethal addict.

And he'll never accept that the
high is gone and it won't come back.

He'll never stop.

Never.

You know how many cars I see
drive through my work site here?

Your boss said you were the
safety officer, that night?

So?

So, that means you would
have been holding the sign

to slow cars down. We're looking
for a man in a white sedan,

and he would have come through,
over and over again.

The driver would have
been going extra slow,

like he was daring
anyone to cut him off.

Son of a bitch.

You remember someone?

Yeah. I thought the
guy was lost. I mean,

I even talked to Tony
about this guy dressing

like a hard-ass,
but he drove like a chick.

No offense.

None taken.

What do you mean,
dressed like a hard-ass?

This jackass was wearing a leather jacket,
he's got sunglasses on,

they're mirrored, you know,
like the cops use.

But it was dark out.

He's starting to role-play.
He's breaking from reality.

Do you remember anything
else about this man?

A car cut him off,

and he stuck his arm out,
across the front seat.

But after that, I didn't
see him come through again.

Show me what he did with his arm.

Like this.

Like he was keeping a passenger
from hitting the dashboard?

Yeah, but the dude was alone.

Thanks for your time.

Sure.

What's wrong?

A small SUV is a family vehicle.

Between that, and the hand gesture,

I'm afraid that our unsub's married,
with children.

Why does that matter?

Well, if he's breaking from reality

and he's lashing out at
surrogates for his life,

then it's only a matter of time

before he tries to wipe
out the real thing.

Are you saying this guy's
gonna kill his wife and kids?

Call your people. We need to get a
profile out, as soon as possible.

The hyper-masculine disguise,
victim preference,

and the emasculating
trigger of the first attack

all tell us this is
an unsub suffering

a masculine identity crisis.

A masculine identity crisis?

That's why he's driving
around blowing women away?

No. Judy Hannity was
just the trigger.

We need to identify the
precipitating trauma.

Something happened
in the unsub's life,

something so traumatic, it turned a
normal man, into a serial killer.

So he's suffering from some
kind of psychotic break.

Which means the world
he sees around him

has changed,
and so has his role in it.

And that of his family.

His perception of his home life

is the key to his pathology.

At home, this unsub
feels less than a man,

a failure as a father
and as a husband.

He feels his children
don't need or respect him.

And that he's unwanted and
obsolete in their lives.

As a husband, he feels emasculated
and humiliated by his wife.

Ha, ha, ha! Yeah,
right, that'd be good.

Now, these beliefs and perceptions,
real or imagined,

have destroyed this individual's
masculine self-image.

This unsub is delusional.

He's now dressing in this
Road Warrior persona.

It gives him feelings of power
and purpose that he craves.

It is now the single most
important thing in his life.

And he will die,
before giving it up.

His new fantasy
persona can't co-exist

with the everyday reality
of his home life.

Which means, sooner or later,
he's going to kill his entire family.

So what do we do?

Our strategy's three-fold.

First, we find every
small-model blue SUV owner

in the estimated kill zone.

2... We set up a single alternate
merge scenario, in that zone,

and we man it with our people.

And 3... We release our
profile to the public.

Somebody out there knows this man.
They just don't realize it.

Hey, Norman.

Can you put this on my account?

I'll need Mr. Manning's approval.

Whenever you get around to it.

I'm still waiting for last
month's expense summary, Norman.

I'm sorry.

The guys on the sixth floor
are asking for my quarterly.

I need that summary.

I got... I know I got...
I got it here, somewhere.

You're an old, bald, loser,
and everyone laughs at you.

What did you say?

I didn't say anything.

Look, Norman,

The sixth floor doesn't care
what's going on in your life,

or how long you've
been with the firm.

They're all about the numbers,
and the numbers tell them

that younger workers cost less,
and produce more.

I like you, Norman. I know how
hard things have been for you

these past few months.

Don't give those bastards
on the sixth floor

an excuse, you know what I mean?

Yeah.

Yeah.

Here it is.

Thanks.

We ask the public to
listen very carefully

to the following description.

Anyone who believes they
recognize this individual

should call our tip line,
immediately.

We are looking for a white,
middle-aged, married father.

We believe his wife is blond,
approximately 40 years old,

resembles the victims,
and drives a luxury sedan.

This individual drives
a blue small-model SUV

and most likely lives in this area.

It is also very possible this
individual recently suffered

a personal trauma in his life.

Be on the lookout for
a worthless loser,

named Norman, who resents
anyone with a life

and kills, just to prove he's
not an emasculated loser.

It's very possible this individual

recently suffered a
personal trauma in his life.

Again, a white, middle-aged,
married father.

We believe his wife is blonde,
approximately 40 years old,

resembles the victims,
and drives a luxury sedan. This...

They do it to me, they do it to me,
they do it to me,

They do it to me!

Why do they always do that to me?!

Makes you...

damn...

Uhh! Uhh! Uhh!

Uhh! Uhh! Uhh! Uhh!

Hey, buddy.

Are you all right?

Joe Karem and Timothy Calvert. DOA.

No wants, no warrants.

They work in the area,

and detectives are
notifying their families.

Sawed-off 12-gauge, close range,

shot out of the
driver's side window,

driving a small blue SUV.

That's our guy,
but he went way off script.

Multiple male victims,
surface street,

daytime attack,
and he drove his own vehicle.

Something triggered him
and pissed him off.

What time did this happen?

Approximately 2:20.

Single witness says the
shooter was driving

a small blue SUV.
Didn't get a plate.

Middle-aged white guy,
wearing a tie.

Suit jacket hanging in the back.

Press conference?

2:20. Jordan went
on the air at 2:00.

He was watching the news.

You said the unsub was going
to be watching the coverage.

20 minutes from wherever he was
watching the press conference

to this intersection.

He drives the speed limit,
taking into account

red lights and mid-day traffic...

no more than 10 miles.

So, he lives within
10 miles of here?

- I don't think so.
- I don't understand.

We were wrong.
He was wearing a tie,

suit jacket hanging in the back.

And considering the time of day...

he works in the area.

I'm gonna call Garcia.

Give it to me.

Hey, baby. Can you pull up a map
of the crime scene area for me?

Sugar, I could shut down the power grid
to the whole city, if you told me to.

Yeah, I'm sure you can.
Right now, I just need you

to highlight a 10-mile
radius around this point.

Track any calls coming in from
this area to the tip line.

Coordinate with Prentiss
and Reid, would you?

I'm all over it. Mwah.

Thanks, baby girl.

You think he's gonna kill
again soon, don't you?

And he's done killing surrogates.

Did you know?

Excuse me.

This is not the time, or the place.

You gonna do this in
front of the press?

He killed those people
because of something I said.

No. When we talk to the public,

it's always a possibility.

That is part of the job.

Tell me now,
if you can do it, or not.

Damn right. I can do this job.

Good. You're about to give
another press conference.

We're on the air in 3, 2, 1...

We are prepared to release,
to the public,

additional information
about the individual

responsible for the
freeway shooting.

The individual is a white,

45- to 55-year-old male

of average build.

He works in this area.

He wears a suit and tie to work

and left work, very abruptly,
shortly after 2:00,

immediately after watching our
earlier statement about him.

If anyone has any
additional information,

please call our anonymous
tip line, immediately.

Thank you.

One last thing.

This individual has
committed horrible crimes

and must be held to account,

but, he is a husband and a father.

He's violent and he's troubled,

but he must be capable of some
degree of mercy and compassion.

And so...

We appeal to him...

do not hurt any more people.

Please turn yourself in.

Norman? Is something wrong?

I'm the Road Warrior.

What?

I'm the Road Warrior,
the freeway shooter.

I thought I should tell you.

Of course you are, dear.

And I'm the Zodiac Killer.

We should compare notes at dinner.

Aah!

What's so funny?

Dad confessed.
He's the Road Warrior.

You're such a dork.

Yeah.

What is the exact address?

What do we got?

You have no idea

how many middle-aged white
men there are out there

who have someone close to them
that think they're a serial killer.

And you said that he saw the
press conference, right?

OK, thank you.

Guys, I think we
might have something.

That's funny,
when I heard the description

in the first press conference,
I thought of Norman.

Then I just thought,
it couldn't be, you know?

He's so quiet.

What is it that Mr.
Hill does for you?

He's in charge of the
company's travel expenses.

This is his desk.

Does he have access
to the company cars?

Yeah, the whole fleet.

What about the first press
conference made you think of Norman?

The woman mentioned something about

him suffering a tragedy.

Daddy, what's taking so long?

Daddy will be done in a minute.
Just stay in the car, baby.

I want to help.

Jenny, get back in the car!
Get back in the car! No!

How long ago did his daughter die?

6 months.

I really should have
done more to help him.

Thank you. Uh...

Norman's personnel file.

This address current?

It should be.

Why does he have 2 files?

Uh, we cross-reference
married couples.

I don't understand.

Norman's wife Vanessa
works here, too.

We need to speak to her.

Uh, she's not here.
She just got a promotion,

so she took a couple of weeks off.

Get in the car.

I just got home from school.

Don't talk back to me!

Norman, what's going on?

You'll see.

Everybody, now.

I'm driving.

Norman, what are you doing?

Norman, slow down!

- No!
- What do you mean, no?

We have to get out of here.

Dad, let us out of the car!

Damn it.

Please.

OK, Norman,
the police are behind us.

- Shut up!
- Shut up?

The police should stay out of this.

Stay out of it? You ran a stop sign

and you're going like,
100 miles an hour.

This is family business!

Family? You have to stop this.

No. What we have to do is,
we have to get out of here.

Please, dad, this is crazy!

Norman, stop this car, right now!

Shut up! All of you, shut up!

Salinas.

Where?

We have a chase.
Small model SUV, blue.

Driving recklessly.
117th and Pacific.

Morgan, we have a high-speed chase,

117 and Pacific.
It sounds like our guy.

All right, listen, we're closer to 117,
so we're on our way now.

We'll head over to the Hill house.

If he's having a break, he could
be on his way there, to finish it.

- We're on our way.
- Be careful.

OK.

Norman, please stop.

We should have done
this a long time ago.

Done what?

We can't move on,
living in that house.

I can't do it.

Move on?

I don't know how you could.

How you could... you keep
looking at those same walls,

the same...

the same pictures.

Norman, what are you talking about?

It's my job

to make everything right again.

- Turn right here.
- Where, here?

Right... right... turn right here!
Turn right here!

I'm gonna need a little
more notice than that, kid.

Sorry. Sorry.

Norman, please,
just tell me what's happening.

Why are you doing this?

Because I know that you blame me.

Blame you?

I see the way you all
look at me. I see it.

All right, left.

- Where?
- Uh, next light.

Whoo. Ooh.

Norman, please, just stop.

Oh, my God.

Where did you get that?

I tried to tell you,

but you wouldn't listen.
You just wouldn't listen!

Repeat, shots fired!

On the chase now.

He's losin' it.
Reid, does it look like

the chase could be
headed to his house?

Uh, yeah, I think so. It almost
looks like he's starting to go

in a wide circle,
toward that direction.

OK, Emily, we're
right outside it now.

All units, pursuit now
headed over Memorial Bridge.

We're almost there.
Turn right at the next light.

Norman, where did you get that gun?

How could you forget her so fast?

What?! You think I forgot?

You moved on!

I cry every day!

Don't lie to me! Don't lie to me!

Memorial Bridge is
around the next corner.

Hold on! Hold on!

- You good?
- We're good, go, go!

Vanessa Hill!

FBI!

Are you inside?

Maybe they went somewhere safe.

Let's check around back.

We can never be a family
again in that house.

We can never be a family anywhere!

No. No, don't say that.

You let her die, daddy!

No, no, no, it wasn't my fault.

Of course it was your fault!

Please don't say it!
Just stop saying that!

I wasn't there.

Sasha wasn't there.

You had her and you let her die!

Just shut up! Just shut up!

A '63 Astin Martin DB-5.

James Bond.

Goldfinger.

Guys.

Reid, get on the radio and
tell them we're in the chase.

This is the FBI
Behavioral Analysis Unit.

We caught up to the chase
and are now monitoring.

We ask if you're able
to stop the vehicle,

you allow us to take the lead
in contacting the driver.

We believe him to be a
severely deranged suspect.

Copy.

Let's split up.

It was your fault.

I'm sorry.

You let my baby girl die.

And you think I forgot?!

Aah!

It was your fault.

No. No, no, no,

No, no!

Norman!

What are you doing?!
What are you doing?!

Don't move!

My family's inside!

Stop and listen to me!

- No, my family's...
- Listen to me!

Nobody is in that car.

Nobody...

Your family's gone, Norman.

No, they're in there.

They're gone, Norman!

Look inside.

Look in the car.

Look in the car.
They were never there.

It's over.

They were never with you.

No, but they were. They were...

Your family's gone, Norman.

Oh, God, what did I do?!

Oh, what did I do to my family?!

My family!

I'm sorry.

I'm sorry!

My family...

It's over, Norman.

We're gonna get you some help.

It's over.

Let's go. Get up.

Jordan?

Did I do that?

Is this my fault?

No, kiddo.

No way.

They were gone before
we even got the case.

We knew he would hurt his family.

We just didn't know
that he already had.

I don't...

I'm not sure I can do this job.

That's OK.

There's nothing wrong with that.

"There's no tragedy in life

"like the death of a child.

Things never get back
to the way they were."

President Dwight Eisenhower.

You all right?

I will be.

Hey, you guys ever
notice how the trip home

always seems to go so much faster?

That's because the
tailwinds are in our favor.

- No, I meant 'cause...
- Anybody want to get something to eat?

Not really.

- You?
- No, not really.

There's someone in
the BAU room, guys.

What are you doing here?

Ohh! JJ!

Garcia said you guys were
on your way back tonight.

I thought you could use a surprise.

Hi.

Ohh...

I thought I gave you strict orders

to get this place out of
your head for a while.

My bad. I couldn't
help myself. Here.

I heated it up. Room temp. Right?

I just realized,
with all that we do and see

in this room,

it never smiles.

I wanted at least one
good memory to hold on to.

Excuse me, kid.

Um, JJ, uh...

can I?

Of course.

OK, you gotta hold his head up.

Careful, careful.

I got it, I got it.

- No, you don't got it. You're smothering him.
- I got it.

Look, what's he doing?
What's he doing?

He is smiling at Derek Morgan.

- Gas.
- Gas.

Give me that.

Hey, little man.

Mm.

You're smiling.

Gas.

We miss you.