Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated:
1
00:00:01,569 --> 00:00:03,871
Narrator: SCORCHED WRECKAGE
IS ALL THAT'S LEFT
2
00:00:03,904 --> 00:00:06,340
OF A SMALL COMMUTER PLANE
IN ILLINOIS.
3
00:00:06,374 --> 00:00:08,109
Man: IT WAS REALLY
A MOLTEN MESS.
4
00:00:08,142 --> 00:00:10,444
Pilot: COME ON! CLIMB! CLIMB!
5
00:00:10,478 --> 00:00:13,647
Narrator: AN AIRBUS A300
VEERS FATALLY OFF COURSE.
6
00:00:13,681 --> 00:00:15,049
Pilot: NO, NO, NO, NO!
7
00:00:15,083 --> 00:00:17,218
Man: IT WAS THE BIGGEST
HUMAN LOSS
8
00:00:17,251 --> 00:00:20,221
IN INDONESIAN HISTORY.
9
00:00:20,254 --> 00:00:22,723
Narrator:
TWO JUMBO JETS COLLIDE.
10
00:00:22,756 --> 00:00:24,892
Man: 583 PEOPLE.
11
00:00:24,925 --> 00:00:28,196
Narrator: SOME OF AVIATION'S
WORST DISASTERS.
12
00:00:28,229 --> 00:00:30,864
Officer: INDONESIA 152,
SAY AGAIN?
13
00:00:30,898 --> 00:00:34,968
Narrator: WERE THEY ALL CAUSED
BY A FATAL MISUNDERSTANDING?
14
00:00:35,002 --> 00:00:36,370
Man: YEAH, KING AIR.
15
00:00:36,404 --> 00:00:38,206
Man: WHO THE HELL
IS ANSWERING HER?
16
00:00:38,239 --> 00:00:40,941
Narrator: INVESTIGATORS ARE
STUNNED BY WHAT THEY UNCOVER.
17
00:00:40,974 --> 00:00:42,276
Man: WHOA. WHOA, WHOA.
18
00:00:42,310 --> 00:00:46,046
THE CONTROLLER ADVISED HIM
TO STAY PUT.
19
00:00:46,080 --> 00:00:47,448
Captain: THAT IDIOT'S COMING!
20
00:00:47,481 --> 00:00:48,482
Woman: OH, CHRIST!
21
00:00:48,516 --> 00:00:49,283
Man: WHAT THE HELL?
22
00:00:49,317 --> 00:00:50,584
Man: GET OFF! GET OFF! GET OFF!
23
00:00:53,587 --> 00:00:54,822
Flight attendant:
LADIES AND GENTLEMEN,
24
00:00:54,855 --> 00:00:55,856
WE ARE STARTING OUR APPROACH.
25
00:00:55,889 --> 00:00:57,291
Pilot: WE LOST BOTH ENGINES!
26
00:00:57,325 --> 00:00:58,492
Flight attendant:
PUT THE MASK OVER YOUR NOSE.
27
00:00:58,526 --> 00:00:59,527
EMERGENCY DESCENT.
28
00:00:59,560 --> 00:01:00,594
Pilot: MAYDAY, MAYDAY!
29
00:01:00,628 --> 00:01:02,130
Flight attendant:
BRACE FOR IMPACT!
30
00:01:02,163 --> 00:01:03,597
Controller: I THINK I LOST ONE.
31
00:01:03,631 --> 00:01:05,799
Man: INVESTIGATION STARTING
INTO THIS TRAGEDY...
32
00:01:06,834 --> 00:01:09,270
Man: HE'S GONNA CRASH!
33
00:01:09,303 --> 00:01:14,775
*
34
00:01:21,415 --> 00:01:23,016
Narrator:
NEARLY 11 MILLION PEOPLE
35
00:01:23,050 --> 00:01:25,319
TAKE TO THE SKIES EVERY DAY.
36
00:01:25,353 --> 00:01:27,821
THEIR LIVES DEPEND
ON THE CLEAR COMMUNICATIONS
37
00:01:27,855 --> 00:01:32,059
BETWEEN SKILLED PILOTS
AND AIR TRAFFIC CONTROLLERS.
38
00:01:32,092 --> 00:01:34,027
John Nance: CONTROLLERS
AND PILOTS WORK TOGETHER
39
00:01:34,061 --> 00:01:35,929
TO CORRECT
EACH OTHER'S ERRORS,
40
00:01:35,963 --> 00:01:37,798
ESPECIALLY ERRORS
OF MISUNDERSTANDING.
41
00:01:37,831 --> 00:01:39,267
MOST OF THE TIME IT WORKS.
42
00:01:39,300 --> 00:01:41,769
OCCASIONALLY SOMETHING
SLIPS THROUGH THE CRACKS.
43
00:01:45,739 --> 00:01:49,243
Narrator: UNITED EXPRESS
FLIGHT 5925 IS MINUTES AWAY
44
00:01:49,277 --> 00:01:53,247
FROM ITS FINAL DESTINATION,
QUINCY AIRPORT IN ILLINOIS.
45
00:01:54,248 --> 00:01:55,683
Kate Gathje: CHECKS COMPLETE.
46
00:01:55,716 --> 00:01:58,018
Narrator: CAPTAIN KATE GATHJE
IS AT THE CONTROLS
47
00:01:58,051 --> 00:02:00,588
OF A BEECHCRAFT 1900C,
48
00:02:00,621 --> 00:02:05,293
A COMMUTER PLANE
CARRYING 10 PASSENGERS.
49
00:02:05,326 --> 00:02:07,328
First officer:
WHAT'S THE WINDS DOWN THERE?
50
00:02:07,361 --> 00:02:08,862
Narrator: IT'S BEEN A LONG DAY,
51
00:02:08,896 --> 00:02:11,532
BUT THE LANDING AT QUINCY
AIRPORT SHOULD BE ROUTINE.
52
00:02:11,565 --> 00:02:15,503
Gathje: WINDS ARE 0-6-0 AT 8,
12 MILES VISIBILITY.
53
00:02:17,638 --> 00:02:19,840
Narrator: QUINCY IS ONE
OF THOUSANDS OF AIRPORTS
54
00:02:19,873 --> 00:02:21,542
WITHOUT A CONTROL TOWER.
55
00:02:21,575 --> 00:02:25,045
THAT MEANS THERE ARE NO
CONTROLLERS TO DIRECT TRAFFIC.
56
00:02:25,078 --> 00:02:27,415
PILOTS MUST COMMUNICATE
DIRECTLY WITH EACH OTHER
57
00:02:27,448 --> 00:02:29,550
DURING TAKEOFF AND LANDING.
58
00:02:29,583 --> 00:02:31,785
Paul Walker: AT AN AIRPORT
LIKE QUINCY THAT IS NON-TOWERED,
59
00:02:31,819 --> 00:02:35,256
YOU CANNOT BE TOO VIGILANT
WHEN YOU'RE FLYING AN AIRPLANE.
60
00:02:35,289 --> 00:02:37,358
YOU HAVE TO HAVE
A SITUATIONAL AWARENESS
61
00:02:37,391 --> 00:02:40,828
TO REALIZE WHAT'S PROBABLY
GOING TO BE COMING NEXT
62
00:02:40,861 --> 00:02:43,664
AND WHERE OTHER AIRCRAFT ARE.
63
00:02:43,697 --> 00:02:47,268
Gathje: LOOK AT THAT SUNSET,
MAN. THAT'S GORGEOUS.
64
00:02:47,301 --> 00:02:48,836
Narrator:
30 MILES FROM THE AIRPORT,
65
00:02:48,869 --> 00:02:52,340
THE UNITED EXPRESS PILOTS
CHECK IN ON THEIR OPEN FREQUENCY
66
00:02:52,373 --> 00:02:55,676
USED BY ALL PILOTS
AT THE AIRPORT.
67
00:02:55,709 --> 00:02:58,446
Gathje: ABOUT 30 MILES
TO THE NORTH OF THE FIELD,
68
00:02:58,479 --> 00:03:01,949
INBOUND FOR LANDING
RUNWAY 13 AT QUINCY.
69
00:03:01,982 --> 00:03:05,118
ANY TRAFFIC IN THE AREA,
PLEASE ADVISE.
70
00:03:05,152 --> 00:03:06,287
Narrator: THERE ARE THREE
71
00:03:06,320 --> 00:03:08,889
INTERSECTING RUNWAYS AT QUINCY.
72
00:03:08,922 --> 00:03:10,424
MOST PLANES TAKE OFF AND LAND
73
00:03:10,458 --> 00:03:14,228
ON RUNWAY 13 OR RUNWAY NUMBER 4.
74
00:03:16,063 --> 00:03:18,799
AS FLIGHT 5925 CLOSES IN,
75
00:03:18,832 --> 00:03:22,536
A SMALL TURBOPROP PLANE
RADIOS IN ON THE FREQUENCY.
76
00:03:22,570 --> 00:03:26,106
Laura Brooks: KING AIR 1127,
DELTA'S TAXIING OUT.
77
00:03:26,139 --> 00:03:29,810
UH, TAKEOFF ON RUNWAY 4.
78
00:03:29,843 --> 00:03:35,483
Narrator: A KING AIR A90
IS TAXIING OUT TOWARDS RUNWAY 4.
79
00:03:35,516 --> 00:03:38,452
JUST 90 SECONDS
BEFORE FLIGHT 5925
80
00:03:38,486 --> 00:03:40,388
EXPECTS TO TOUCH DOWN,
81
00:03:40,421 --> 00:03:42,222
THE KING AIR PLANE
IS IN POSITION
82
00:03:42,256 --> 00:03:45,859
AT THE START OF THE RUNWAY
AND HOLDING.
83
00:03:45,893 --> 00:03:50,498
Brooks: KING AIR 1127 DELTA,
HOLDING SHORT OF RUNWAY 4.
84
00:03:50,531 --> 00:03:55,469
BE, UH, TO TAKING THE RUNWAY
FOR DEPARTURE.
85
00:03:55,503 --> 00:03:57,605
Walker: POSITION HOLD
IS WHEN AN AIRCRAFT
86
00:03:57,638 --> 00:03:59,773
PULLS ONTO THE END
OF THE RUNWAY, TURNS,
87
00:03:59,807 --> 00:04:02,209
POINTS DOWN THE RUNWAY
PREPARED FOR TAKEOFF,
88
00:04:02,242 --> 00:04:04,945
AND HOLDS ITS POSITION.
89
00:04:04,978 --> 00:04:07,815
Narrator: ON FINAL APPROACH,
THE UNITED EXPRESS PILOTS
90
00:04:07,848 --> 00:04:10,918
MAKE ANOTHER RADIO CALL
ON THE FREQUENCY.
91
00:04:10,951 --> 00:04:13,854
Gathje: FIVE MILE FINAL
FOR RUNWAY 13 QUINCY.
92
00:04:18,659 --> 00:04:19,727
GEAR DOWN.
93
00:04:21,929 --> 00:04:24,898
Narrator: AS THE COMMUTER
PLANE DESCENDS...
94
00:04:24,932 --> 00:04:26,266
Automation: 500.
95
00:04:26,300 --> 00:04:28,235
Narrator: ...AN AUTOMATED VOICE
IN THE COCKPIT
96
00:04:28,268 --> 00:04:30,037
GIVES THE PILOTS THEIR ALTITUDE.
97
00:04:30,070 --> 00:04:32,005
Gathje: ON SHORT FINAL
FOR RUNWAY 13.
98
00:04:32,039 --> 00:04:34,475
Automation: 400.
99
00:04:34,508 --> 00:04:37,077
Narrator: THE CAPTAIN CHECKS
TO MAKE SURE THAT THE KING AIR
100
00:04:37,110 --> 00:04:39,547
IS PLANNING TO STAY PUT
WHILE SHE LANDS.
101
00:04:39,580 --> 00:04:40,881
Gathje: THE AIRCRAFT
GONNA HOLD IN POSITION
102
00:04:40,914 --> 00:04:43,917
ON RUNWAY 4,
OR ARE YOU GUYS GONNA TAKE OFF?
103
00:04:43,951 --> 00:04:46,620
Pilot: 7646 JULIET,
HOLDING FOR DEPARTURE
104
00:04:46,654 --> 00:04:47,755
ON RUNWAY 4...
105
00:04:47,788 --> 00:04:48,922
Automation: 200.
106
00:04:48,956 --> 00:04:51,024
Pilot: ...UH, KING AIR.
107
00:04:51,058 --> 00:04:52,360
Gathje: OKAY. WE'LL GET
THROUGH YOUR INTERSECTION
108
00:04:52,393 --> 00:04:53,961
IN JUST A SECOND, SIR.
109
00:04:53,994 --> 00:04:56,063
WE APPRECIATE THAT.
110
00:04:56,096 --> 00:04:58,999
FINALS ARE COMPLETE.
111
00:04:59,032 --> 00:05:03,136
Narrator: FLIGHT 5925
TOUCHES DOWN AT QUINCY AIRPORT.
112
00:05:03,170 --> 00:05:05,105
Gathje: MAX REVERSE.
113
00:05:05,138 --> 00:05:06,440
OH, CHRIST!
114
00:05:06,474 --> 00:05:07,908
First officer: WHAT THE HELL?
115
00:05:07,941 --> 00:05:10,344
Narrator: BUT THE KING AIR PLANE
IS HEADED TOWARDS THEM.
116
00:05:10,378 --> 00:05:12,480
[TIRES SQUEALING]
117
00:05:13,881 --> 00:05:15,483
[EXPLOSION]
118
00:05:15,516 --> 00:05:18,285
Walker: WE HEARD THIS EXPLOSION
THAT, THAT RATTLED THE WALLS,
119
00:05:18,318 --> 00:05:20,287
AND THE WINDOWS SHOOK.
120
00:05:20,320 --> 00:05:23,156
I RAN FOR THE DOOR,
AND AS I CAME OUTSIDE,
121
00:05:23,190 --> 00:05:25,325
WHAT I SAW LOOKED
LIKE A MUSHROOM CLOUD.
122
00:05:25,359 --> 00:05:26,994
[EXPLOSION]
123
00:05:29,062 --> 00:05:31,365
Narrator: PAUL WALKER RUSHES
TOWARDS BURNING WRECKAGE
124
00:05:31,399 --> 00:05:33,066
ON THE RUNWAY.
125
00:05:37,104 --> 00:05:40,073
Gathje: OPEN THE DOOR!
126
00:05:40,107 --> 00:05:41,341
Narrator: BUT THE FIRST OFFICER
127
00:05:41,375 --> 00:05:42,976
IS STRUGGLING
TO GET THE DOOR OPEN.
128
00:05:45,613 --> 00:05:48,682
Gathje: PLEASE! SOMEONE HELP!
129
00:05:48,716 --> 00:05:50,851
OPEN THE DOOR!
130
00:05:50,884 --> 00:05:53,020
Narrator: THERE ARE NO
FIREFIGHTERS AT THE TINY AIRPORT
131
00:05:53,053 --> 00:05:54,221
TO HELP WITH THE RESCUE.
132
00:05:54,254 --> 00:05:55,423
Walker: HEY, I HEAR
PEOPLE IN THERE.
133
00:05:55,456 --> 00:05:58,225
WE HAVE TO GET
INSIDE THAT PLANE!
134
00:05:58,258 --> 00:06:00,794
I WAS LITERALLY THEIR LAST HOPE.
135
00:06:00,828 --> 00:06:02,630
[COUGHING]
136
00:06:02,663 --> 00:06:08,035
[GRUNTING]
137
00:06:08,068 --> 00:06:11,872
I GRABBED THE HANDLE
AND ATTEMPTED TO OPEN THE DOOR.
138
00:06:11,905 --> 00:06:13,273
[SCREAMING]
139
00:06:13,306 --> 00:06:17,310
[GRUNTING]
140
00:06:17,344 --> 00:06:18,779
WHEN I WIGGLED
THE HANDLE A LITTLE BIT,
141
00:06:18,812 --> 00:06:21,649
SOMEBODY ON THE INSIDE
WIGGLED IT THE OTHER WAY.
142
00:06:24,985 --> 00:06:25,786
[GRUNTS]
143
00:06:25,819 --> 00:06:27,788
First officer:
I CAN'T GET IT OPEN!
144
00:06:27,821 --> 00:06:29,089
Gathje: HELP!
145
00:06:29,122 --> 00:06:31,391
Narrator: AS HE HEARS
DESPERATE CRIES FROM INSIDE,
146
00:06:31,425 --> 00:06:33,026
WALKER SUDDENLY REALIZES...
147
00:06:33,060 --> 00:06:36,730
Walker: OH, GOD! IT'S YOU.
HANG IN THERE, KATE.
148
00:06:36,764 --> 00:06:39,433
Narrator: HE KNOWS
THE FLIGHT'S CAPTAIN.
149
00:06:39,467 --> 00:06:41,034
Gathje: PLEASE, HELP!
150
00:06:41,068 --> 00:06:42,770
Walker: THE FACT THAT YOU
ACTUALLY KNOW SOMEBODY
151
00:06:42,803 --> 00:06:46,840
IN THAT SITUATION AT THAT TIME
JUST ADDED MORE TO IT.
152
00:06:46,874 --> 00:06:50,578
THERE WAS NO DOUBT IN MY MIND
I WAS GONNA GET THAT DOOR OPEN.
153
00:06:52,746 --> 00:06:56,684
Narrator:
BUT THE DOOR REMAINS JAMMED.
154
00:06:56,717 --> 00:06:59,386
Walker: OH, GOD!
I'M SORRY, KATE.
155
00:06:59,419 --> 00:07:01,555
I'M GONNA GET HELP.
156
00:07:01,589 --> 00:07:04,191
LEAVING THE AIRPLANE WAS ONE
OF THE MORE DIFFICULT THINGS
157
00:07:04,224 --> 00:07:06,927
I'VE EVER DONE IN MY LIFE.
158
00:07:06,960 --> 00:07:09,096
Narrator: THERE'S NO ESCAPE
FROM THE BURNING WRECKAGE
159
00:07:09,129 --> 00:07:12,232
OF FLIGHT 5925.
160
00:07:12,265 --> 00:07:13,601
Gathje: PLEASE!
161
00:07:16,203 --> 00:07:20,107
[EXPLOSION]
162
00:07:20,140 --> 00:07:23,243
[SIRENS]
163
00:07:23,276 --> 00:07:26,146
Narrator: FOUR PILOTS
AND TEN PASSENGERS ARE KILLED
164
00:07:26,179 --> 00:07:27,981
IN ONE OF WORST
RUNWAY COLLISIONS
165
00:07:28,015 --> 00:07:30,017
IN NORTH AMERICAN HISTORY.
166
00:07:30,050 --> 00:07:31,585
[SIREN]
167
00:07:33,621 --> 00:07:35,589
BY MORNING,
A TEAM OF INVESTIGATORS
168
00:07:35,623 --> 00:07:38,191
FROM THE NATIONAL
TRANSPORTATION SAFETY BOARD
169
00:07:38,225 --> 00:07:41,495
IS ON SITE AT QUINCY AIRPORT.
170
00:07:41,529 --> 00:07:43,130
Tom Haueter:
HOW DID THIS HAPPEN?
171
00:07:43,163 --> 00:07:46,767
WHERE DID THE FAULTS COME INTO
PLAY THAT CAUSED THESE AIRPLANES
172
00:07:46,800 --> 00:07:49,770
TO COLLIDE AT THE INTERSECTION
OF TWO RUNWAYS?
173
00:07:52,405 --> 00:07:53,874
Narrator: ANALYSIS
OF THE CONVERSATIONS
174
00:07:53,907 --> 00:07:55,943
BETWEEN THE PILOTS
OF THE TWO FLIGHTS
175
00:07:55,976 --> 00:07:59,246
IS A KEY FACTOR
IN THE INVESTIGATION.
176
00:07:59,279 --> 00:08:00,313
Haueter:
WHAT WAS THE CREW SAYING?
177
00:08:00,347 --> 00:08:02,015
WHAT WERE THEY THINKING?
178
00:08:02,049 --> 00:08:04,384
Narrator: THE SMALLER
TWIN TURBOPROP AIRCRAFT,
179
00:08:04,417 --> 00:08:05,819
THE KING AIR,
180
00:08:05,853 --> 00:08:08,589
DOESN'T HAVE A COCKPIT
VOICE RECORDER, OR CVR.
181
00:08:10,357 --> 00:08:14,294
BUT THE RECORDER OF COMMUTER
FLIGHT UNITED EXPRESS 5925
182
00:08:14,327 --> 00:08:18,065
IS RECOVERED
FROM THE CRASH SITE.
183
00:08:18,098 --> 00:08:20,000
Gathje: ABOUT 30 MILES
TO THE NORTH OF THE FIELD,
184
00:08:20,033 --> 00:08:23,270
INBOUND FOR LANDING
RUNWAY 13 AT QUINCY.
185
00:08:23,303 --> 00:08:24,938
Haueter: SO FAR, SO GOOD.
186
00:08:24,972 --> 00:08:27,941
Narrator: INVESTIGATORS STUDY
THE CONVERSATIONS BETWEEN PILOTS
187
00:08:27,975 --> 00:08:30,844
AT QUINCY AIRPORT
MOMENTS BEFORE THE CRASH.
188
00:08:30,878 --> 00:08:33,513
Gathje: INBOUND FOR LANDING
RUNWAY 13 AT QUINCY.
189
00:08:33,547 --> 00:08:35,816
ANY TRAFFIC IN THE AREA,
PLEASE ADVISE.
190
00:08:37,985 --> 00:08:40,954
Haueter: AS THE BEECH 1900
APPROACHED QUINCY,
191
00:08:40,988 --> 00:08:42,890
IT MADE ALL THE REQUIRED
RADIO CALLS.
192
00:08:42,923 --> 00:08:44,658
Narrator:
THE PILOTS OF UNITED EXPRESS
193
00:08:44,692 --> 00:08:46,627
GIVE OTHER PILOTS
AT QUINCY AIRPORT
194
00:08:46,660 --> 00:08:50,698
THE CHANCE TO ADVISE IF THEY'RE
GOING TO USE THE RUNWAY,
195
00:08:50,731 --> 00:08:53,801
BUT THE CVR RECORDING
FROM UNITED EXPRESS REVEALS
196
00:08:53,834 --> 00:08:56,704
THAT THE RADIO CALLS
FROM THE KING AIR A90
197
00:08:56,737 --> 00:09:00,073
ARE MORE PROBLEMATIC.
198
00:09:00,107 --> 00:09:04,978
THE PILOT IS SLOW TO REPLY
TO CAPTAIN GATHJE.
199
00:09:05,012 --> 00:09:08,616
Brooks: KING AIR 1127,
DELTA'S TAXIING OUT,
200
00:09:08,649 --> 00:09:15,022
UH, TAKEOFF ON RUNWAY 4.
201
00:09:15,055 --> 00:09:17,424
Gathje: THEY'RE USING 4.
202
00:09:17,457 --> 00:09:20,493
Narrator: BUT ALTHOUGH THE REPLY
FROM THE FLIGHT IS DELAYED,
203
00:09:20,527 --> 00:09:22,395
IT CONFIRMS FOR INVESTIGATORS
204
00:09:22,429 --> 00:09:24,197
THAT THE PILOTS
OF UNITED EXPRESS
205
00:09:24,231 --> 00:09:28,135
WERE AWARE OF THE KING AIR.
206
00:09:28,168 --> 00:09:31,772
Brooks: KING AIR 1127,
HOLDING SHORT OF RUNWAY 4.
207
00:09:31,805 --> 00:09:35,308
BE, UH, TAKING THE RUNWAY
FOR DEPARTURE.
208
00:09:35,342 --> 00:09:37,878
Narrator: LESS THAN TWO MINUTES
BEFORE THE ACCIDENT,
209
00:09:37,911 --> 00:09:39,412
THE KING AIR PILOT REPORTS
210
00:09:39,446 --> 00:09:42,482
THAT THEY'RE HOLDING
SHORT OF THE RUNWAY.
211
00:09:42,515 --> 00:09:44,517
IT'S A RADIO CALL
THAT UNITED EXPRESS
212
00:09:44,551 --> 00:09:47,154
TAKES CARE TO DOUBLE-CHECK.
213
00:09:47,187 --> 00:09:49,289
Gathje: THE AIRCRAFT GONNA
HOLD IN POSITION ON RUNWAY 4,
214
00:09:49,322 --> 00:09:52,425
OR ARE YOU GUYS
GONNA TAKE OFF?
215
00:09:52,459 --> 00:09:53,994
Narrator: BUT INVESTIGATORS
ARE STUNNED
216
00:09:54,027 --> 00:09:56,063
WHEN THEY LISTEN
TO THE RESPONSE.
217
00:09:56,096 --> 00:09:58,666
Pilot: 7646 JULIET,
HOLDING FOR DEPARTURE
218
00:09:58,699 --> 00:10:00,567
ON RUNWAY 4 BEHIND THE...
219
00:10:00,600 --> 00:10:01,902
Haueter: WHO THE HELL'S
ANSWERING HER?
220
00:10:04,471 --> 00:10:06,774
THAT'S NOT THE KING AIR.
221
00:10:06,807 --> 00:10:08,108
Gathje: ANY OTHER TRAFFIC,
PLEASE ADVISE.
222
00:10:08,141 --> 00:10:10,477
Narrator: INVESTIGATORS
MAKE A STUNNING DISCOVERY
223
00:10:10,510 --> 00:10:12,479
LISTENING TO
THE COCKPIT VOICE RECORDER
224
00:10:12,512 --> 00:10:16,616
OF UNITED EXPRESS 5925.
225
00:10:16,650 --> 00:10:18,085
THEY HEAR A RADIO CALL
226
00:10:18,118 --> 00:10:21,989
FROM A THIRD PLANE
ON THE RUNWAY, A CHEROKEE.
227
00:10:22,022 --> 00:10:24,424
Haueter: THERE WAS NO REASON
FOR THE PILOT OF THE CHEROKEE,
228
00:10:24,457 --> 00:10:27,761
WHO'S NOT ON THE ACTIVE RUNWAY,
WHO'S NOT GONNA TAKE OFF,
229
00:10:27,795 --> 00:10:30,898
TO HAVE MADE THAT CALL.
230
00:10:30,931 --> 00:10:33,233
Narrator: THE MISUNDERSTANDING
IS FURTHER COMPLICATED
231
00:10:33,266 --> 00:10:35,969
BY THE PILOT OF THE CHEROKEE.
232
00:10:36,003 --> 00:10:39,239
David Ivey: HE DID NOT USE
HIS TYPE OF AIRPLANE.
233
00:10:39,272 --> 00:10:41,041
IF HE'D SAID CHEROKEE,
234
00:10:41,074 --> 00:10:43,376
THAT WOULD HAVE SERVED
AS A CLARIFYING POINT.
235
00:10:43,410 --> 00:10:45,846
Pilot: ...JULIET HOLDING
FOR DEPARTURE ON RUNWAY 4
236
00:10:45,879 --> 00:10:49,850
BEHIND ON THE, UH, KING AIR.
237
00:10:49,883 --> 00:10:51,384
Narrator:
BUT PROPER IDENTIFICATION
238
00:10:51,418 --> 00:10:53,653
ISN'T THE ONLY PROBLEM
WITH THE RADIO TRANSMISSION.
239
00:10:53,687 --> 00:10:55,756
Pilot: ...HOLDING
FOR DEPARTURE ON RUNWAY 4...
240
00:10:55,789 --> 00:10:56,957
Narrator:
WHEN INVESTIGATORS LISTEN
241
00:10:56,990 --> 00:10:58,792
MORE CLOSELY TO THE TAPES,
242
00:10:58,826 --> 00:11:01,194
THEY DISCOVER
THAT THE ALTITUDE COUNTDOWN
243
00:11:01,228 --> 00:11:04,231
OBSCURES THE RADIO TRANSMISSION
COMING FROM THE PILOT.
244
00:11:04,264 --> 00:11:06,466
Pilot: HOLDING FOR DEPARTURE
ON RUNWAY 4...
245
00:11:06,499 --> 00:11:08,168
Automation: 200.
246
00:11:08,201 --> 00:11:09,737
Pilot: ...UH, KING AIR.
247
00:11:09,770 --> 00:11:13,173
Ivey: THERE WAS A MECHANICAL
DEVICE IN THAT BEECH 1900
248
00:11:13,206 --> 00:11:17,510
THAT, AT THE APPOINTED TIME,
SAID "200."
249
00:11:17,544 --> 00:11:18,545
Pilot: DEPARTURE
ON RUNWAY 4...
250
00:11:18,578 --> 00:11:19,579
Automation: 200.
251
00:11:19,612 --> 00:11:21,749
Pilot: ...UH, KING AIR.
252
00:11:21,782 --> 00:11:27,721
Ivey: AND THAT MASKED
THE WORD "BEHIND" THE KING AIR.
253
00:11:27,755 --> 00:11:29,489
Narrator:
THE PILOTS OF UNITED EXPRESS
254
00:11:29,522 --> 00:11:30,858
THINK IT'S THE KING AIR
255
00:11:30,891 --> 00:11:34,862
TELLING THEM
THEY'RE HOLDING AT THE RUNWAY.
256
00:11:34,895 --> 00:11:35,896
Gathje: OKAY, WE'LL GET
THROUGH YOUR INTERSECTION
257
00:11:35,929 --> 00:11:37,364
IN JUST A SECOND, SIR.
258
00:11:37,397 --> 00:11:40,067
WE APPRECIATE THAT.
259
00:11:40,100 --> 00:11:42,535
Narrator:
BUT KING AIR ISN'T HOLDING.
260
00:11:42,569 --> 00:11:44,337
IT'S MOVED OUT ONTO THE RUNWAY
261
00:11:44,371 --> 00:11:49,910
AS THE UNITED EXPRESS FLIGHT
MAKES ITS FINAL APPROACH.
262
00:11:49,943 --> 00:11:52,145
Haueter: UNFORTUNATELY
FOR THE COMMUTER AIRCRAFT CREW,
263
00:11:52,179 --> 00:11:53,914
THEY BELIEVED THEY WERE
NOW SAFE TO LAND
264
00:11:53,947 --> 00:11:55,582
BECAUSE THE KING AIR
WOULD HOLD FOR THEM.
265
00:11:55,615 --> 00:11:56,616
Gathje: OH, CHRIST!
266
00:11:56,649 --> 00:11:59,519
First officer: WHAT THE HELL?
267
00:11:59,552 --> 00:12:01,421
[CRASH]
268
00:12:03,390 --> 00:12:05,959
Narrator: BUT INVESTIGATORS
WONDER WHY WEREN'T THE PILOTS
269
00:12:05,993 --> 00:12:08,862
OF KING AIR AWARE
OF THE IMPENDING DANGER
270
00:12:08,896 --> 00:12:12,199
WHEN THE UNITED EXPRESS PILOTS
HAD BEEN PERFECTLY CLEAR?
271
00:12:14,367 --> 00:12:17,871
WHEN INVESTIGATORS LOOK AT WHO
WAS IN THE KING AIR COCKPIT,
272
00:12:17,905 --> 00:12:20,607
THEIR SUSPICIONS GROW.
273
00:12:20,640 --> 00:12:22,575
IT'S A TRAINING FLIGHT.
274
00:12:22,609 --> 00:12:24,778
ONE PILOT IS A STUDENT.
275
00:12:24,812 --> 00:12:28,949
THE TEACHER, NEAL REINWALD,
IS EXPERIENCED.
276
00:12:28,982 --> 00:12:31,885
Ivey: HE HAD BEEN
AN AIR FORCE RESERVE PILOT.
277
00:12:31,919 --> 00:12:35,588
HE HAD BEEN A PILOT
FOR TRANS WORLD AIRLINES.
278
00:12:35,622 --> 00:12:39,192
HIS RESUME LOOKED TREMENDOUS.
279
00:12:39,226 --> 00:12:41,294
Narrator: BUT A CLOSER LOOK
AT REINWALD'S RECORDS
280
00:12:41,328 --> 00:12:44,932
REVEALS PROBLEMS
IN HIS FLIGHT HISTORY.
281
00:12:44,965 --> 00:12:48,936
Ivey: WE FOUND OUT
THAT HE FAILED A CHECK RIDE.
282
00:12:48,969 --> 00:12:52,973
HE WAS GIVEN ANOTHER CHECK,
AND HE FAILED THAT,
283
00:12:53,006 --> 00:12:56,376
AND THEY REMOVED HIM
FROM A PILOT POSITION
284
00:12:56,409 --> 00:13:00,347
TO FLIGHT ENGINEER,
WHICH IS A NON-FLYING PILOT.
285
00:13:00,380 --> 00:13:03,851
Investigator: THIS GUY'S SKILLS
WERE SLIPPING.
286
00:13:03,884 --> 00:13:06,019
Narrator: AND ON THE DAY
OF THE FATAL CRASH,
287
00:13:06,053 --> 00:13:09,990
WITNESSES SAY HE SEEMED
TO BE IN A HURRY TO GET HOME.
288
00:13:10,023 --> 00:13:14,127
Neal Reinwald:
OKAY, LAURA, LET'S GO HOME.
289
00:13:14,161 --> 00:13:19,166
Narrator: DID A PILOT IN A RUSH
COST THE LIVES OF 14 PEOPLE?
290
00:13:19,199 --> 00:13:23,236
Ivey: I THINK IMPATIENCE
WAS PART OF THE PROBLEM.
291
00:13:23,270 --> 00:13:27,174
GET-THERE-ITIS,
THAT'S A TERM WE USE A LOT.
292
00:13:27,207 --> 00:13:28,842
Narrator:
STUDENT PILOT LAURA BROOKS
293
00:13:28,876 --> 00:13:33,080
WAS HANDLING RADIO CALLS
FROM THE KING AIR.
294
00:13:33,113 --> 00:13:36,549
Brooks: KING AIR 1127,
DELTA'S TAXIING OUT,
295
00:13:36,583 --> 00:13:40,253
UH, TAKEOFF ON RUNWAY 4.
296
00:13:40,287 --> 00:13:42,489
Narrator: HER INSTRUCTOR
MAY HAVE BEEN PREOCCUPIED
297
00:13:42,522 --> 00:13:44,091
WITH HIS FLIGHT LESSON,
298
00:13:44,124 --> 00:13:48,161
UNAWARE OF THE COMMUTER PLANE
APPROACHING FROM HIS LEFT.
299
00:13:48,195 --> 00:13:51,031
Haueter: WHETHER THEY WERE
ENGAGED IN CONVERSATION
300
00:13:51,064 --> 00:13:53,433
ABOUT THE AIRCRAFT,
WE DON'T KNOW,
301
00:13:53,466 --> 00:13:59,339
BUT THERE WAS NO ANNOUNCEMENT
OF TAKEOFF, WHICH IS UNUSUAL.
302
00:13:59,372 --> 00:14:00,707
Narrator:
WHAT EXACTLY WAS HAPPENING
303
00:14:00,740 --> 00:14:02,575
IN THE COCKPIT OF THE KING AIR
304
00:14:02,609 --> 00:14:04,577
IN THE SECONDS
BEFORE THE ACCIDENT
305
00:14:04,611 --> 00:14:06,146
REMAINS A MYSTERY.
306
00:14:06,179 --> 00:14:07,881
Gathje: FINALS ARE COMPLETE.
307
00:14:07,915 --> 00:14:10,717
Narrator: INVESTIGATORS
CONCLUDE THAT IMPATIENCE
308
00:14:10,750 --> 00:14:12,419
OR A MOMENTARY DISTRACTION
309
00:14:12,452 --> 00:14:15,755
LED THE PILOTS
TO HEAD OUT ONTO THE RUNWAY.
310
00:14:15,788 --> 00:14:17,757
Pilot: HOLDING FOR DEPARTURE
ON RUNWAY 4...
311
00:14:17,790 --> 00:14:19,326
Automation: 200.
312
00:14:19,359 --> 00:14:21,728
Narrator: WHEN CAPTAIN GATHJE
FATALLY MISUNDERSTANDS
313
00:14:21,761 --> 00:14:24,731
THE RADIO CALL
OF A THIRD AIRPLANE,
314
00:14:24,764 --> 00:14:26,466
IT CAUSES A HORRIFIC TRAGEDY.
315
00:14:26,499 --> 00:14:27,567
Gathje: OH, CHRIST!
316
00:14:27,600 --> 00:14:28,936
First officer: WHAT THE HELL?
317
00:14:28,969 --> 00:14:30,170
Haueter: THE COLLISION
WAS CERTAINLY AVOIDABLE.
318
00:14:30,203 --> 00:14:32,605
IT WAS PREVENTABLE
SEVERAL TIMES,
319
00:14:32,639 --> 00:14:35,675
BUT AS THE AIRPLANES GOT CLOSER
AND CLOSER TOGETHER,
320
00:14:35,708 --> 00:14:37,244
TIMING RAN OUT.
321
00:14:39,146 --> 00:14:43,416
[CRASH]
322
00:14:43,450 --> 00:14:47,487
*
323
00:14:47,520 --> 00:14:52,192
Narrator: THE NTSB RULES THAT
THE CREW OF UNITED EXPRESS 5925
324
00:14:52,225 --> 00:14:56,163
ACTED APPROPRIATELY DURING
THEIR APPROACH AND LANDING.
325
00:14:56,196 --> 00:14:57,730
THEY DETERMINED THAT THE IMPACT
326
00:14:57,764 --> 00:15:03,103
MOST LIKELY CAUSED THE DOORFRAME
TO JAM, PREVENTING ESCAPE.
327
00:15:03,136 --> 00:15:06,206
IN THE WAKE OF THE ACCIDENT,
TRAINING HAS IMPROVED
328
00:15:06,239 --> 00:15:09,442
TO EMPHASIZE THE IMPORTANCE
OF CLEAR COMMUNICATION,
329
00:15:09,476 --> 00:15:12,245
ESPECIALLY AT AIRPORTS
WITH NO TOWER.
330
00:15:12,279 --> 00:15:14,281
Haueter: THERE HAVE BEEN
A LOT OF BASIC CHANGES
331
00:15:14,314 --> 00:15:17,084
SINCE THE QUINCY ACCIDENT.
I THINK THEY'VE WORKED.
332
00:15:17,117 --> 00:15:19,052
WE HAVEN'T HAD AN ACCIDENT
LIKE THIS SINCE.
333
00:15:19,086 --> 00:15:21,521
HOWEVER, WE CAN'T REST
ON OUR LAURELS.
334
00:15:26,459 --> 00:15:29,729
Narrator: SAFETY IS PARAMOUNT
IN ALL COMMUNICATIONS
335
00:15:29,762 --> 00:15:32,165
ON THE GROUND AND IN THE AIR.
336
00:15:32,199 --> 00:15:34,101
MISUNDERSTANDINGS BETWEEN PILOTS
337
00:15:34,134 --> 00:15:37,971
AND AIR TRAFFIC CONTROLLERS
ARE RARE.
338
00:15:38,005 --> 00:15:39,006
Phil Derner:
THE SECOND THAT PEOPLE
339
00:15:39,039 --> 00:15:40,307
ARE NOT UNDERSTANDING A LANGUAGE
340
00:15:40,340 --> 00:15:42,309
OR HAVING ANY KIND
OF MISCOMMUNICATION,
341
00:15:42,342 --> 00:15:45,112
EVERYTHING ELSE
KIND OF GOES OUT THE WINDOW.
342
00:15:47,114 --> 00:15:48,615
Rachmo Wiyogo: WHAT?
343
00:15:48,648 --> 00:15:51,284
Narrator: IS THAT WHAT HAPPENED
TO A COMMERCIAL PLANE
344
00:15:51,318 --> 00:15:53,586
THAT CRASHED
IN AN INDONESIAN JUNGLE?
345
00:15:53,620 --> 00:15:56,723
Wiyogo: NO, NO, NO, NO!
346
00:16:00,893 --> 00:16:02,795
Narrator: GARUDA FLIGHT 152
IS HEADING
347
00:16:02,829 --> 00:16:04,531
TOWARDS THE CITY OF MEDAN
348
00:16:04,564 --> 00:16:09,102
WITH 234 PEOPLE ON BOARD.
349
00:16:09,136 --> 00:16:11,804
Wiyogo: LET'S STAY ON AUTOPILOT
AS LONG AS WE CAN.
350
00:16:11,838 --> 00:16:13,373
First officer: YES, SIR.
351
00:16:13,406 --> 00:16:17,310
Narrator: CAPTAIN RACHMO WIYOGO
COMMANDS THE AIRBUS A300.
352
00:16:17,344 --> 00:16:20,547
HE'S BEEN FLYING IN INDONESIA
FOR NEARLY 20 YEARS.
353
00:16:20,580 --> 00:16:23,416
HE'S EXTREMELY FAMILIAR
WITH THE FLIGHT PATH.
354
00:16:26,486 --> 00:16:31,224
TODAY THE APPROACH TO MEDAN
IS MORE CHALLENGING THAN USUAL.
355
00:16:31,258 --> 00:16:32,992
FOREST FIRES IN SUMATRA
356
00:16:33,026 --> 00:16:37,897
HAVE BLANKETED
SOUTHEAST ASIA WITH SMOKE.
357
00:16:37,930 --> 00:16:41,134
IT'S WREAKING HAVOC
ON AIR TRAFFIC.
358
00:16:41,168 --> 00:16:43,636
David Learmount:
SMOKE IS LIMITING VISIBILITY
359
00:16:43,670 --> 00:16:46,539
TO A DEGREE THAT WOULD MAKE
THE DESCENT AND THE APPROACH
360
00:16:46,573 --> 00:16:49,142
REALLY QUITE DIFFICULT.
361
00:16:49,176 --> 00:16:53,012
Narrator: AS FLIGHT 152
DESCENDS TO 10,000 FEET,
362
00:16:53,046 --> 00:16:55,014
IT PLOWS THROUGH
THE THICK SMOKE.
363
00:16:55,048 --> 00:16:59,552
Wiyogo: IT'S SMOKY HERE
BELOW 10,000.
364
00:16:59,586 --> 00:17:01,921
Learmount: THE PILOT
WOULD NEVER HAVE BEEN ABLE
365
00:17:01,954 --> 00:17:06,059
TO GET ANY EXTERNAL VISUAL CUES.
366
00:17:06,093 --> 00:17:10,430
HE WOULD HAVE BEEN FLYING
ENTIRELY ON INSTRUMENTS.
367
00:17:10,463 --> 00:17:13,133
Narrator: THE REDUCED VISIBILITY
ALSO PUTS ADDED PRESSURE
368
00:17:13,166 --> 00:17:14,901
ON THE CONTROLLERS.
369
00:17:14,934 --> 00:17:19,239
Learmount: IF THERE IS SMOKE
ALL THE WAY DOWN TO THE GROUND,
370
00:17:19,272 --> 00:17:25,011
THE CONTROLLER KNOWS THE PILOT
IS GOING TO ENCOUNTER PROBLEMS.
371
00:17:25,044 --> 00:17:27,547
THEY'RE GONNA NEED
ALL THE HELP THEY CAN GET,
372
00:17:27,580 --> 00:17:33,553
AND THE CONTROLLING
SHOULD BE VERY ACCURATE.
373
00:17:33,586 --> 00:17:39,226
Narrator: THE CAPTAIN ADJUSTS
THE POWER TO HIS ENGINES.
374
00:17:39,259 --> 00:17:42,962
Controller: MERPATI 152,
TURN LEFT HEADING 2-4-0
375
00:17:42,995 --> 00:17:44,364
TO INTERCEPT RUNWAY 05...
376
00:17:44,397 --> 00:17:45,832
Wiyogo: NUMBER ONE
ALWAYS LAGS BEHIND A BIT,
377
00:17:45,865 --> 00:17:47,667
SO KEEP AN EYE ON IT FOR ME.
378
00:17:47,700 --> 00:17:50,069
First officer: OKAY.
379
00:17:50,103 --> 00:17:52,472
Controller: INDONESIA 152,
DO YOU READ?
380
00:17:55,074 --> 00:17:58,545
First officer: INDONESIA 152.
SAY AGAIN?
381
00:17:58,578 --> 00:18:02,149
Controller: OKAY. UH,
TURN LEFT HEADING 2-4-0,
382
00:18:02,182 --> 00:18:06,753
2-3-5 NOW
TO INTERCEPT RUNWAY 05.
383
00:18:06,786 --> 00:18:10,623
First officer: ROGER, LEFT
HEADING 2-3-5, INDONESIA 152.
384
00:18:10,657 --> 00:18:13,025
Narrator: THE PILOTS FOLLOW
THE CONTROLLER'S INSTRUCTIONS
385
00:18:13,059 --> 00:18:16,429
TO TURN LEFT.
386
00:18:16,463 --> 00:18:19,432
THEY'RE ONE TURN FROM LINING UP
WITH THE RUNWAY.
387
00:18:19,466 --> 00:18:23,870
Controller: INDONESIA 152,
TURN RIGHT HEADING 0-4-6.
388
00:18:23,903 --> 00:18:28,541
First officer: TURN RIGHT
HEADING 0-4-6, INDONESIA 152.
389
00:18:28,575 --> 00:18:31,578
Narrator: FLIGHT 152
IS ON FINAL APPROACH.
390
00:18:31,611 --> 00:18:34,247
THE RUNWAY
SHOULD BE IN SIGHT NOW.
391
00:18:36,249 --> 00:18:38,251
BUT WHEN THE PLANE
NEARS THE GROUND,
392
00:18:38,285 --> 00:18:41,221
IT'S NOWHERE NEAR THE AIRPORT.
393
00:18:41,254 --> 00:18:42,555
Wiyogo: WHAT?
394
00:18:43,256 --> 00:18:48,628
[ENGINES SURGING]
395
00:18:48,661 --> 00:18:50,697
CLIMB! CLIMB!
396
00:18:50,730 --> 00:18:52,799
[SCREAMING]
397
00:18:58,938 --> 00:19:01,107
NO!
398
00:19:01,140 --> 00:19:04,477
NO! NO! NO! NO! NO!
399
00:19:06,479 --> 00:19:09,549
[CRASH]
400
00:19:14,053 --> 00:19:17,290
Narrator:
EVERYONE ON BOARD IS DEAD.
401
00:19:17,324 --> 00:19:21,461
IT'S THE WORST AVIATION ACCIDENT
IN INDONESIA'S HISTORY.
402
00:19:24,564 --> 00:19:26,799
AIR CRASH INVESTIGATORS
ARE UNDER PRESSURE
403
00:19:26,833 --> 00:19:28,835
TO EXPLAIN THE DISASTER.
404
00:19:31,738 --> 00:19:35,342
ROB CARTER OF THE UK'S AIR
ACCIDENT INVESTIGATIONS BRANCH
405
00:19:35,375 --> 00:19:37,477
ASSISTS AT THE SCENE.
406
00:19:37,510 --> 00:19:40,247
Rob Carter: ONE OF THE THINGS
THAT SEEMED SO STRANGE
407
00:19:40,280 --> 00:19:42,849
WAS WHERE
THE IMPACT POINT WAS.
408
00:19:42,882 --> 00:19:46,353
IT WAS NOWHERE NEAR WHERE WE
WOULD EXPECT THE AIRCRAFT TO BE
409
00:19:46,386 --> 00:19:51,424
FOR THE PROPER SORT OF APPROACH
INTO THE AIRPORT.
410
00:19:51,458 --> 00:19:53,493
Narrator: THE DEBRIS FIELD
TELLS INVESTIGATORS
411
00:19:53,526 --> 00:19:56,696
THAT THE PLANE WAS FLYING AWAY
FROM THE AIRPORT,
412
00:19:56,729 --> 00:20:00,267
THE OPPOSITE DIRECTION
THEY SHOULD HAVE BEEN FLYING.
413
00:20:02,735 --> 00:20:05,505
INDONESIAN AUTHORITIES
LOOK TO AIR TRAFFIC CONTROL
414
00:20:05,538 --> 00:20:08,241
AT MEDAN AIRPORT FOR ANSWERS.
415
00:20:08,275 --> 00:20:10,410
Controller: THEY APPROACHED
FROM THE SOUTHEAST.
416
00:20:10,443 --> 00:20:12,612
I WAS TRYING TO BRING THEM
IN THIS WAY,
417
00:20:12,645 --> 00:20:17,717
A LEFT TURN AND A RIGHT TURN
THAT GETS THEM INTO RUNWAY 05.
418
00:20:17,750 --> 00:20:19,319
Narrator: WHEN THEY
INTERVIEW THE CONTROLLER
419
00:20:19,352 --> 00:20:22,054
THAT HANDLED THE FLIGHT,
HE TELLS INVESTIGATORS
420
00:20:22,088 --> 00:20:26,426
HE SUSPECTS THE CAPTAIN SOMEHOW
MISINTERPRETED HIS INSTRUCTIONS.
421
00:20:26,459 --> 00:20:28,227
Controller: HE DIDN'T UNDERSTAND
WHICH WAY TO TURN.
422
00:20:28,261 --> 00:20:31,598
HE MADE A LEFT TURN HERE
INSTEAD.
423
00:20:31,631 --> 00:20:33,600
Narrator:
INVESTIGATORS ARE BAFFLED.
424
00:20:33,633 --> 00:20:36,503
WHY DID THE PILOTS OF THE FLIGHT
MAKE A WRONG TURN
425
00:20:36,536 --> 00:20:41,841
ON FINAL APPROACH TO AN AIRPORT
THEY KNEW EXTREMELY WELL?
426
00:20:41,874 --> 00:20:44,143
Santoso Sayogo:
THE ATC GAVE INSTRUCTION--
427
00:20:44,176 --> 00:20:47,547
INDONESIA 152,
TURN RIGHT ONTO HEADING 0-4-6,
428
00:20:47,580 --> 00:20:50,750
BUT THE AIRCRAFT
TURNED TO THE LEFT.
429
00:20:50,783 --> 00:20:54,687
AT THAT STAGE,
WE DO NOT HAVE ANY CLUE AT ALL.
430
00:20:57,857 --> 00:21:01,794
Narrator: INVESTIGATORS MUST
FIGURE OUT WHY GARUDA FLIGHT 152
431
00:21:01,828 --> 00:21:04,864
VEERED OFF COURSE
AND CRASHED INTO THE JUNGLE.
432
00:21:08,335 --> 00:21:10,670
THEY LOOK TO RECORDINGS
OF COMMUNICATIONS
433
00:21:10,703 --> 00:21:14,707
BETWEEN AIR TRAFFIC CONTROLLERS
AND THE PILOTS FOR ANSWERS.
434
00:21:14,741 --> 00:21:17,910
AT FIRST, THEY SEEM
COMPLETELY NORMAL.
435
00:21:17,944 --> 00:21:22,114
Controller: INDONESIA 152,
DESCEND TO 3,000 FEET
436
00:21:22,148 --> 00:21:24,617
FOR RUNWAY 05.
437
00:21:24,651 --> 00:21:28,355
Narrator: BUT THEN THEY HEAR
SOMETHING PROBLEMATIC.
438
00:21:28,388 --> 00:21:32,158
Controller: MERPATI 152,
TURN LEFT HEADING 2-4-0
439
00:21:32,191 --> 00:21:36,796
TO INTERCEPT RUNWAY 05
FROM THE RIGHT SIDE.
440
00:21:36,829 --> 00:21:40,800
Narrator: THE CONTROLLER
USES THE WRONG CALL SIGN.
441
00:21:40,833 --> 00:21:47,440
Sayogo: YOU HAVE MERPATI 152,
AND NOW HE'S GOT GARUDA 152.
442
00:21:47,474 --> 00:21:52,512
Learmount: INSTEAD OF
GARUDA 152, HE SAID MERPATI 152.
443
00:21:52,545 --> 00:21:56,649
Narrator: BUT THE CONTROLLER
QUICKLY CORRECTS HIS MISTAKE.
444
00:21:56,683 --> 00:22:00,353
Controller: INDONESIA 152,
DO YOU READ?
445
00:22:00,387 --> 00:22:03,990
First officer: INDONESIA 152.
SAY AGAIN?
446
00:22:04,023 --> 00:22:08,428
Narrator: IT APPEARS AS IF THE
MISUNDERSTANDING IS CLEARED UP.
447
00:22:08,461 --> 00:22:11,764
Controller: OKAY, UH,
TURN LEFT HEADING 2-4-0,
448
00:22:11,798 --> 00:22:15,201
2-3-5 NOW
TO INTERCEPT RUNWAY 05.
449
00:22:15,234 --> 00:22:18,170
Wiyogo: LEFT HEADING 2-3-5.
450
00:22:18,204 --> 00:22:23,610
First officer: ROGER, LEFT
HEADING 2-3-5, INDONESIA 152.
451
00:22:23,643 --> 00:22:25,745
Narrator: AFTER A BRIEF MOMENT
OF CONFUSION,
452
00:22:25,778 --> 00:22:28,448
THE FLIGHT IS EXACTLY
WHERE IT'S SUPPOSED TO BE.
453
00:22:28,481 --> 00:22:32,785
Sayogo: THAT PUTS THEM
ABOUT HERE, RIGHT ON COURSE.
454
00:22:35,087 --> 00:22:40,126
ONE MORE RIGHT TURN, AND
HE'S LINED UP WITH THE RUNWAY.
455
00:22:40,159 --> 00:22:44,597
Controller: INDONESIA 152,
TURN RIGHT HEADING 0-4-6.
456
00:22:44,631 --> 00:22:46,599
Sayogo: THERE IT IS,
CLEAR AS DAY.
457
00:22:46,633 --> 00:22:50,703
First officer: TURN RIGHT
HEADING 0-4-6, INDONESIA 152.
458
00:22:50,737 --> 00:22:52,539
Narrator: HOW THE FLIGHT
MADE A WRONG TURN
459
00:22:52,572 --> 00:22:56,042
IN THE FINAL FEW MOMENTS
STILL CAN'T BE EXPLAINED.
460
00:22:56,075 --> 00:22:57,777
Sayogo: IT'S IN THE EXACT
OPPOSITE DIRECTION
461
00:22:57,810 --> 00:22:59,512
THEY WERE TOLD.
462
00:23:02,682 --> 00:23:03,683
WHY?
463
00:23:05,685 --> 00:23:07,887
Narrator: INVESTIGATORS WONDER
IF THE PILOT THOUGHT
464
00:23:07,920 --> 00:23:10,156
HE WAS HEADING
TOWARDS THE AIRPORT.
465
00:23:12,792 --> 00:23:15,462
THEY TURN THEIR ATTENTION
TO THE AIRPORT'S APPROACH CHARTS
466
00:23:15,495 --> 00:23:17,697
TO LEARN MORE.
467
00:23:17,730 --> 00:23:21,801
Learmount: THE CHARTS LAY OUT
WHAT THE NORMAL APPROACH IS,
468
00:23:21,834 --> 00:23:25,838
AND THE PILOTS NORMALLY
EXPECT TO FLY THAT.
469
00:23:25,872 --> 00:23:29,008
Narrator: INVESTIGATORS
DISCOVER THAT GARUDA 152
470
00:23:29,041 --> 00:23:31,978
WASN'T ON THE STANDARD APPROACH.
471
00:23:32,011 --> 00:23:35,381
THE STANDARD APPROACH TO MEDAN
IS FROM THE LEFT SIDE,
472
00:23:35,414 --> 00:23:37,584
WHICH INVOLVES MAKING
A FINAL LEFT TURN
473
00:23:37,617 --> 00:23:40,219
TO LINE UP WITH THE RUNWAY.
474
00:23:40,252 --> 00:23:43,222
BUT THE GARUDA CAPTAIN HAD BEEN
INSTRUCTED TO APPROACH
475
00:23:43,255 --> 00:23:45,257
FROM THE RIGHT SIDE
OF THE RUNWAY.
476
00:23:45,291 --> 00:23:47,560
IT REQUIRED SOMETHING
HE WASN'T USED TO,
477
00:23:47,594 --> 00:23:51,731
A RIGHT TURN BEFORE LANDING.
478
00:23:51,764 --> 00:23:54,667
Learmount: THE CONTROLLER
TOOK THEM IN A DIRECTION
479
00:23:54,701 --> 00:23:56,803
WHICH WAS NOT
WHAT THEY WOULD HAVE EXPECTED,
480
00:23:56,836 --> 00:23:58,805
ACCORDING
TO THE APPROACH CHARTS.
481
00:23:58,838 --> 00:24:03,109
BUT THERE SHOULDN'T REALLY
HAVE BEEN A PROBLEM WITH THAT.
482
00:24:03,142 --> 00:24:05,077
Narrator: CONTROLLERS
ARE SUPPOSED TO CONFIRM
483
00:24:05,111 --> 00:24:09,682
THE APPROACH PATH WITH PILOTS
AS THEY HEAD TOWARD THE AIRPORT.
484
00:24:09,716 --> 00:24:10,750
Sayogo: HOW COULD
HE NOT HAVE KNOWN
485
00:24:10,783 --> 00:24:14,286
WHICH APPROACH HE WAS FLYING?
486
00:24:14,320 --> 00:24:18,324
Narrator: THEN, INVESTIGATORS
GET THEIR FIRST BIG BREAK.
487
00:24:18,357 --> 00:24:20,827
AFTER SEARCHING
FOR MORE THAN THREE WEEKS,
488
00:24:20,860 --> 00:24:23,395
THE PLANE'S VOICE
AND DATA RECORDERS ARE RECOVERED
489
00:24:23,429 --> 00:24:26,032
FROM THE DENSE
INDONESIAN FOREST.
490
00:24:26,065 --> 00:24:30,069
Sayogo: LET'S START
WITH TURN NUMBER ONE.
491
00:24:30,102 --> 00:24:31,070
HERE.
492
00:24:33,105 --> 00:24:35,608
Narrator: THEY LISTEN TO THE
RECORDINGS TO SEE IF THE PILOTS
493
00:24:35,642 --> 00:24:39,812
HAD ALL THE INFORMATION THEY
NEEDED FOR THE CORRECT APPROACH.
494
00:24:39,846 --> 00:24:43,550
Controller: MERPATI 152,
TURN LEFT HEADING 2-4-0
495
00:24:43,583 --> 00:24:46,519
TO INTERCEPT RUNWAY 05
FROM THE RIGHT SIDE.
496
00:24:46,553 --> 00:24:48,154
Wiyogo: NUMBER ONE
ALWAYS LAGS BEHIND A BIT,
497
00:24:48,187 --> 00:24:49,622
SO KEEP AN EYE ON IT FOR ME.
498
00:24:49,656 --> 00:24:52,258
First officer: OKAY.
499
00:24:52,291 --> 00:24:53,459
Narrator:
WHEN INVESTIGATORS LISTEN
500
00:24:53,492 --> 00:24:55,194
TO THE COCKPIT VOICE RECORDER,
501
00:24:55,227 --> 00:24:59,431
THEY REALIZE WHAT THEY THOUGHT
WAS A HARMLESS CALL SIGN MIX-UP
502
00:24:59,465 --> 00:25:02,669
ACTUALLY HAD
MASSIVE CONSEQUENCES
503
00:25:02,702 --> 00:25:05,572
BECAUSE THE CONTROLLER
USED THE WRONG CALL SIGN.
504
00:25:05,605 --> 00:25:09,008
Controller: MERPATI 152,
TURN LEFT HEADING 2-4-0
505
00:25:09,041 --> 00:25:10,777
TO INTERCEPT RUNWAY 05
ON THE RIGHT SIDE.
506
00:25:10,810 --> 00:25:12,111
Wiyogo: NUMBER ONE
ALWAYS LAGS BEHIND A BIT,
507
00:25:12,144 --> 00:25:13,445
SO KEEP AN EYE ON IT FOR ME.
508
00:25:13,479 --> 00:25:15,582
Narrator: THE PILOTS
IGNORED THE TRANSMISSION
509
00:25:15,615 --> 00:25:16,949
AND MISSED THE DIRECTION
510
00:25:16,983 --> 00:25:19,919
TO APPROACH THE RUNWAY
FROM THE RIGHT SIDE.
511
00:25:19,952 --> 00:25:23,790
Controller: INDONESIA 152,
DO YOU READ?
512
00:25:23,823 --> 00:25:26,893
First officer: INDONESIA 152,
SAY AGAIN?
513
00:25:26,926 --> 00:25:28,360
Narrator: WHEN THE CONTROLLER
514
00:25:28,394 --> 00:25:30,697
REPEATS
THE APPROACH INSTRUCTIONS,
515
00:25:30,730 --> 00:25:33,833
HE LEAVES OUT A CRITICAL DETAIL.
516
00:25:33,866 --> 00:25:36,769
Controller: TURN LEFT
HEADING 2-4-0,
517
00:25:36,803 --> 00:25:40,740
2-3-5 NOW
TO INTERCEPT RUNWAY 05.
518
00:25:40,773 --> 00:25:45,077
Sayogo: HE DIDN'T REPEAT WHICH
SIDE THEY WERE APPROACHING FROM.
519
00:25:45,111 --> 00:25:48,414
Narrator: THE MIX-UP MEANS
THE CREW OF FLIGHT 152
520
00:25:48,447 --> 00:25:50,516
NEVER HEARS
A CRITICAL INSTRUCTION
521
00:25:50,549 --> 00:25:52,752
TO APPROACH THE RUNWAY
FROM THE RIGHT SIDE
522
00:25:52,785 --> 00:25:55,722
INSTEAD OF FROM THE USUAL LEFT.
523
00:25:55,755 --> 00:25:59,191
Learmount: CONTROLLERS
DIDN'T MAKE IT CLEAR ENOUGH
524
00:25:59,225 --> 00:26:00,760
TO THE PILOTS
525
00:26:00,793 --> 00:26:03,395
THAT THIS WAS NOT GOING TO BE
THE STANDARD PATTERN.
526
00:26:03,429 --> 00:26:04,731
HE SHOULD HAVE MADE IT CLEAR.
527
00:26:04,764 --> 00:26:06,465
YOU'RE NOT GOING TO COME IN
528
00:26:06,498 --> 00:26:09,568
FROM THE LEFT-HAND SIDE
OF THE RUNWAY.
529
00:26:09,602 --> 00:26:13,072
YOU'RE GOING TO COME IN
FROM THE RIGHT-HAND SIDE.
530
00:26:13,105 --> 00:26:15,474
Narrator: THE CAPTAIN,
UNABLE TO SEE THE GROUND
531
00:26:15,507 --> 00:26:17,677
THROUGH THE SMOKE
FROM THE FOREST FIRES,
532
00:26:17,710 --> 00:26:21,280
DIALS IN A LEFT TURN
OUT OF HABIT,
533
00:26:21,313 --> 00:26:24,951
TURNING AWAY FROM THE AIRPORT,
TOWARDS MOUNTAINS.
534
00:26:28,520 --> 00:26:32,659
IN THE CONFUSION OVER THE TURN,
NO ONE NOTICES THAT THE AIRBUS
535
00:26:32,692 --> 00:26:36,095
IS DROPPING DANGEROUSLY
CLOSE TO THE GROUND.
536
00:26:36,128 --> 00:26:37,997
Wiyogo: WHAT?
537
00:26:38,030 --> 00:26:40,099
[ENGINES SURGING]
538
00:26:40,132 --> 00:26:41,533
COME ON, CLIMB!
539
00:26:41,567 --> 00:26:42,534
CLIMB!
540
00:26:42,568 --> 00:26:44,170
First officer: PULL UP! PULL UP!
541
00:26:47,807 --> 00:26:52,144
Wiyogo: NO! NO! NO! NO! NO! NO!
542
00:26:52,178 --> 00:26:55,682
[CRASH]
543
00:26:58,685 --> 00:27:01,253
Narrator: INVESTIGATORS CONCLUDE
THAT A MISUNDERSTANDING
544
00:27:01,287 --> 00:27:05,324
BETWEEN THE PILOTS OF GARUDA 152
AND CONTROLLERS
545
00:27:05,357 --> 00:27:06,959
LED TO THE TRAGEDY.
546
00:27:06,993 --> 00:27:11,263
David Miller: WE MUST UNDERSTAND
THAT AVIATION INVOLVES PEOPLE.
547
00:27:11,297 --> 00:27:12,965
PEOPLE ARE FALLIBLE.
548
00:27:18,971 --> 00:27:21,573
Narrator: PILOTS AND AIR TRAFFIC
CONTROLLERS ARE TRAINED
549
00:27:21,607 --> 00:27:23,509
TO USE VERY SPECIFIC LANGUAGE
550
00:27:23,542 --> 00:27:25,544
WHEN COMMUNICATING
WITH EACH OTHER,
551
00:27:25,577 --> 00:27:28,681
WHETHER IT'S A REGULAR DAY
OR A BUSY ONE.
552
00:27:31,117 --> 00:27:32,852
Derner: EVERYONE HAS
AN INTEREST IN SAFETY,
553
00:27:32,885 --> 00:27:35,822
SO EVERYONE THAT IS INVOLVED
WANTS TO MAKE SURE
554
00:27:35,855 --> 00:27:37,623
THAT THEY ARE ON THE SAME PAGE
WITH THEIR PILOTS.
555
00:27:37,656 --> 00:27:39,258
NO AIR TRAFFIC CONTROLLER
WANTS TO BE THE PERSON
556
00:27:39,291 --> 00:27:41,093
THAT SAID SOMETHING WRONG
OR DID SOMETHING WRONG
557
00:27:41,127 --> 00:27:44,931
OR CONTRIBUTED
TO AN UNSAFE SITUATION.
558
00:27:44,964 --> 00:27:46,899
Pilot: LOOK AT HIM.
THAT IDIOT'S COMING!
559
00:27:46,933 --> 00:27:49,802
Narrator: IS THAT WHAT HAPPENED
WHEN TWO AIRPLANES COLLIDE
560
00:27:49,836 --> 00:27:52,404
ON THE HOLIDAY ISLAND
OF TENERIFE?
561
00:27:55,407 --> 00:27:57,744
THE SPANISH ISLAND OF TENERIFE,
562
00:27:57,777 --> 00:28:01,748
IT'S A TRANQUIL GETAWAY
OFF THE AFRICAN COAST.
563
00:28:01,781 --> 00:28:04,416
Controller: SUN JET 282,
PROCEED DIRECTLY TO RUNWAY,
564
00:28:04,450 --> 00:28:07,186
BACKTRACK AND HOLD.
565
00:28:07,219 --> 00:28:10,256
Narrator: BUT TODAY,
LOS RODEOS AIRPORT IS BUSIER
566
00:28:10,289 --> 00:28:11,824
THAN IT'S EVER BEEN.
567
00:28:11,858 --> 00:28:14,060
Controller: BA-7-8-3,
HOLD SHORT OF THE RUNWAY
568
00:28:14,093 --> 00:28:18,097
AND STAND BY
FOR TAXI CLEARANCE.
569
00:28:18,130 --> 00:28:20,366
Narrator: DOZENS OF FLIGHTS
HAVE BEEN DIVERTED HERE
570
00:28:20,399 --> 00:28:24,703
AFTER A TERRORIST BOMBING
IN NEARBY LAS PALMAS.
571
00:28:24,737 --> 00:28:26,072
Jim Krieger:
IT'S A SINGLE RUNWAY AIRPORT
572
00:28:26,105 --> 00:28:28,274
WITH A SINGLE PARALLEL TAXIWAY,
573
00:28:28,307 --> 00:28:31,577
AND, UH, BECAUSE OF THE
TERRORIST EVENT IN THE REGION,
574
00:28:31,610 --> 00:28:33,245
UM, THEY HAD MUCH MORE TRAFFIC
575
00:28:33,279 --> 00:28:36,482
THAN I'M CERTAIN
THAT THEY WOULD NORMALLY SEE.
576
00:28:36,515 --> 00:28:37,784
Controller: STERLING.
577
00:28:37,817 --> 00:28:40,753
Narrator: AIRLINERS ARE
LOG-JAMMED AT THE AIRPORT.
578
00:28:40,787 --> 00:28:42,188
CONTROLLERS ARE UNDER PRESSURE.
579
00:28:42,221 --> 00:28:44,556
Controller: YOU ARE CLEARED
FOR TAKEOFF.
580
00:28:44,590 --> 00:28:46,092
Krieger: THEY WERE DEALING
WITH AIRCRAFT
581
00:28:46,125 --> 00:28:48,260
THAT HAD BEEN DELAYED
FOR A GOOD PART OF THE DAY,
582
00:28:48,294 --> 00:28:50,229
AND NOW THERE WAS
A SENSE OF URGENCY
583
00:28:50,262 --> 00:28:53,165
TO GET THEM OUT
AND SAFELY ON THEIR WAY.
584
00:28:53,199 --> 00:28:55,134
Controller: NEXT IN LINE,
SIERRA ALPHA.
585
00:28:55,167 --> 00:28:58,971
Narrator: TENERIFE IS KNOWN FOR
ITS CONSTANTLY CHANGING WEATHER.
586
00:28:59,005 --> 00:29:01,673
Controller: I CAN'T SEE
ANYTHING OUT THERE.
587
00:29:01,707 --> 00:29:04,376
Narrator: AND NOW A THICK FOG
IS ROLLING IN.
588
00:29:04,410 --> 00:29:07,880
Krieger: VISIBILITY WENT DOWN
TO ALMOST ZERO.
589
00:29:07,914 --> 00:29:12,151
Controller: CLIPPER 1736,
YOU ARE CLEARED TO START.
590
00:29:12,184 --> 00:29:15,654
Narrator: CONTROLLERS DIRECT
PAN AM FLIGHT 1736
591
00:29:15,687 --> 00:29:17,890
WITH 378 PASSENGERS
592
00:29:17,924 --> 00:29:22,862
TO TAXI ONTO THE RUNWAY
BEHIND KLM 4805.
593
00:29:22,895 --> 00:29:25,865
Controller: CLIPPER 1736,
CLEARED TAXI INTO THE RUNWAY
594
00:29:25,898 --> 00:29:29,401
FOLLOWING THE 747 FROM KLM.
595
00:29:29,435 --> 00:29:31,237
Robert Bragg: CLIPPER 1736.
596
00:29:34,540 --> 00:29:36,608
Krieger: TO EXPEDITE
THE DEPARTURES
597
00:29:36,642 --> 00:29:38,710
OF BOTH KLM AND PAN AM,
598
00:29:38,744 --> 00:29:41,047
THEY TAXIED BOTH ON THE RUNWAY
AT THE SAME TIME
599
00:29:41,080 --> 00:29:42,748
TO PUT THEM IN A POSITION
600
00:29:42,781 --> 00:29:45,084
WHERE THEY WOULD BE READY
FOR, UH, A DEPARTURE.
601
00:29:45,117 --> 00:29:49,588
Narrator: THE PAN AM JET
IS INSTRUCTED TO FOLLOW KLM 4805
602
00:29:49,621 --> 00:29:51,157
ALONG THE SINGLE RUNWAY,
603
00:29:51,190 --> 00:29:53,759
THEN MAKE AN EXIT
OFF THE TAXIWAY
604
00:29:53,792 --> 00:29:58,464
SO IT CAN GET IN
BEHIND THE KLM PLANE.
605
00:29:58,497 --> 00:30:02,969
ROBERT BRAGG IS THE FIRST
OFFICER OF THE PAN AM JUMBO JET.
606
00:30:03,002 --> 00:30:07,239
Bragg: FOLLOW KLM
DOWN THE RUNWAY, BACKTRACK,
607
00:30:07,273 --> 00:30:11,177
MAKE AN EXIT
TO GET AROUND BACK OF KLM.
608
00:30:11,210 --> 00:30:13,379
SO, THAT'S WHAT WE WERE DOING.
609
00:30:13,412 --> 00:30:15,047
Controller:
AT THE END OF THE RUNWAY,
610
00:30:15,081 --> 00:30:18,384
MAKE 180 AND REPORT,
UH, READY FOR...
611
00:30:18,417 --> 00:30:21,153
Narrator: THE PAN AM PILOTS
LISTEN TO THE TOWER CONTROLLER
612
00:30:21,187 --> 00:30:26,225
TELL THE KLM CREW AHEAD OF THEM
WHAT TO DO AFTER DEPARTURE.
613
00:30:26,258 --> 00:30:28,160
Controller: YOU ARE CLEARED
TO THE PAPA BEACON.
614
00:30:28,194 --> 00:30:31,397
CLIMB TO AND MAINTAIN
FLIGHT LEVEL NINER-ZERO.
615
00:30:31,430 --> 00:30:34,133
RIGHT TURN AFTER TAKEOFF.
616
00:30:34,166 --> 00:30:35,834
First officer: ROGER.
CLEARED TO THE PAPA BEACON.
617
00:30:35,868 --> 00:30:37,603
FLIGHT LEVEL 9-0.
RIGHT TURN AT...
618
00:30:37,636 --> 00:30:39,771
WE ARE NOW AT TAKEOFF.
619
00:30:39,805 --> 00:30:42,574
Controller: OKAY.
UH, STAND BY FOR TAKEOFF.
620
00:30:42,608 --> 00:30:44,276
I WILL CALL YOU.
621
00:30:44,310 --> 00:30:46,245
Bragg: AND WE'RE STILL
TAXIING DOWN THE RUNWAY,
622
00:30:46,278 --> 00:30:48,314
CLIPPER 1736.
623
00:30:48,347 --> 00:30:53,752
Controller: PAPA ALPHA 1736,
REPORT RUNWAY CLEAR.
624
00:30:53,785 --> 00:30:56,455
Bragg: OKAY. WE'LL REPORT
WHEN WE'RE CLEAR.
625
00:30:56,488 --> 00:31:00,859
Controller: THANK YOU.
626
00:31:00,893 --> 00:31:03,862
Narrator: THEN, JUST A FEW YARDS
FROM THEIR TURNOFF,
627
00:31:03,896 --> 00:31:08,067
FIRST OFFICER BRAGG
SEES SOMETHING DISTURBING.
628
00:31:08,100 --> 00:31:10,602
Bragg: I THINK HE'S MOVING.
629
00:31:10,636 --> 00:31:11,904
AND I LOOKED UP,
AND THERE HE WAS,
630
00:31:11,938 --> 00:31:13,405
COMING DOWN THE RUNWAY.
631
00:31:13,439 --> 00:31:14,706
Pilot: LOOK AT HIM.
632
00:31:14,740 --> 00:31:17,910
THAT IDIOT'S COMING!
633
00:31:17,944 --> 00:31:19,979
Bragg: GET OFF. GET OFF!
634
00:31:25,284 --> 00:31:27,286
HE HAD LIFTED OFF THE RUNWAY.
635
00:31:27,319 --> 00:31:30,789
I COULD SEE
HIS ROTATING BEACON UNDERNEATH.
636
00:31:30,822 --> 00:31:32,724
GET OFF. GET OFF. GET OFF.
637
00:31:32,758 --> 00:31:34,193
GET OFF. GET OFF. GET OFF!
638
00:31:34,226 --> 00:31:37,997
AND THEN I DUCKED
AND SAID A REAL QUICK PRAYER.
639
00:31:40,532 --> 00:31:42,368
GOD, I HOPE HE MISSES US.
640
00:31:44,903 --> 00:31:48,007
[SCREAMING]
641
00:32:02,955 --> 00:32:04,490
I OPENED MY EYES,
642
00:32:04,523 --> 00:32:09,028
AND IT LOOKED LIKE SOMEBODY
HAD TAKEN A BIG KNIFE
643
00:32:09,061 --> 00:32:12,298
AND JUST CUT THE WHOLE TOP
OF THE AIRPLANE OFF.
644
00:32:12,331 --> 00:32:15,367
[SIREN]
645
00:32:15,401 --> 00:32:18,237
Narrator: FIRST OFFICER
ROBERT BRAGG IS ONE OF 61 PEOPLE
646
00:32:18,270 --> 00:32:20,973
WHO SURVIVE THE COLLISION.
647
00:32:21,007 --> 00:32:22,908
THE RUNWAY AT TENERIFE
IS THE SITE
648
00:32:22,941 --> 00:32:26,345
OF THE DEADLIEST AVIATION
ACCIDENT OF ALL TIME.
649
00:32:28,847 --> 00:32:33,185
Nance: 583 PEOPLE, WITH ONLY
A FEW GETTING OUT ON PAN AM.
650
00:32:33,219 --> 00:32:36,222
THIS WAS SOMETHING THAT WE
REALLY HAD NOT CONTEMPLATED
651
00:32:36,255 --> 00:32:39,025
WHEN WE STARTED BUILDING
BIGGER AIRPLANES.
652
00:32:39,058 --> 00:32:40,626
NOBODY EVER THOUGHT,
WHAT IF WE LOST TWO OF THEM
653
00:32:40,659 --> 00:32:42,961
IN A COLLISION
ON THE GROUND?
654
00:32:42,995 --> 00:32:46,698
THIS WAS A NIGHTMARE
BEYOND ALL EXPECTATION.
655
00:32:49,301 --> 00:32:51,603
Narrator: THE NEXT MORNING,
AIR CRASH INVESTIGATORS
656
00:32:51,637 --> 00:32:54,673
FROM SPAIN, THE NETHERLANDS,
AND THE UNITED STATES
657
00:32:54,706 --> 00:32:56,442
ARE ON THE SCENE.
658
00:32:56,475 --> 00:32:59,611
THEY FACE A HUGE TASK UNTANGLING
THE CHAIN OF EVENTS
659
00:32:59,645 --> 00:33:03,715
THAT LED TO THIS CATASTROPHIC
RUNWAY COLLISION.
660
00:33:03,749 --> 00:33:08,154
Dennis Grossi: VOICE RECORDERS
IN THIS CASE WERE VITAL.
661
00:33:08,187 --> 00:33:12,291
YOU HAD TWO AIRWORTHY AIRCRAFT
COMING TOGETHER ON THE RUNWAY,
662
00:33:12,324 --> 00:33:17,129
SO THE EVENTS LEADING UP TO
THAT, YOU KNOW, WERE, WERE KEY.
663
00:33:18,864 --> 00:33:20,132
Narrator: WITH
THE FLIGHT'S BLACK BOXES
664
00:33:20,166 --> 00:33:22,601
ON THE WAY TO THE LAB
FOR ANALYSIS,
665
00:33:22,634 --> 00:33:24,836
INVESTIGATORS TURN
THEIR IMMEDIATE ATTENTION
666
00:33:24,870 --> 00:33:26,772
TO AIR TRAFFIC CONTROL.
667
00:33:26,805 --> 00:33:29,708
THEY ANALYZE RECORDINGS
OF THE CONTROLLER'S DIRECTIONS
668
00:33:29,741 --> 00:33:31,977
TO THE PILOTS.
669
00:33:32,010 --> 00:33:34,413
Grossi: WHERE WERE THE AIRCRAFT
ON THE RUNWAYS,
670
00:33:34,446 --> 00:33:38,750
AND WHAT WAS BEING SAID ALONG
THEIR PATH DOWN THE RUNWAY?
671
00:33:38,784 --> 00:33:41,120
Bragg: GET OFF. GET OFF.
GET OFF!
672
00:33:43,989 --> 00:33:45,991
[CRASH]
673
00:33:46,024 --> 00:33:47,193
Investigator: 502.
674
00:33:47,226 --> 00:33:50,329
Narrator: WHEN INVESTIGATORS
PLAY THE TAPES...
675
00:33:50,362 --> 00:33:54,766
Controller: CLIPPER 1736,
LEAVE THE RUNWAY, UH,
676
00:33:54,800 --> 00:33:57,236
3-1, UH, TO YOUR LEFT.
677
00:33:57,269 --> 00:33:59,004
Narrator: ...THEY NOTICE
THE CONTROLLER IS STRUGGLING
678
00:33:59,037 --> 00:34:02,308
TO MAKE HIMSELF CLEAR
TO THE PAN AM PILOTS.
679
00:34:02,341 --> 00:34:04,176
Bragg: I'M SORRY.
SAY AGAIN, PLEASE.
680
00:34:04,210 --> 00:34:08,347
Controller: LEAVE THE RUNWAY,
THE THIRD ONE TO YOUR LEFT.
681
00:34:08,380 --> 00:34:10,516
Bragg: OKAY.
UH, TAXI DOWN THE RUNWAY
682
00:34:10,549 --> 00:34:13,051
AND LEAVE THE RUNWAY AT THE
FIRST INTERSECTION ON THE LEFT.
683
00:34:13,085 --> 00:34:14,720
IS THAT CORRECT?
684
00:34:14,753 --> 00:34:16,488
Controller: NEGATIVE.
685
00:34:16,522 --> 00:34:18,457
THE THIRD ONE, SIR.
686
00:34:18,490 --> 00:34:19,725
ONE, TWO, THREE.
687
00:34:19,758 --> 00:34:23,295
THE THIRD ONE, THIRD!
688
00:34:23,329 --> 00:34:24,930
Krieger: THERE SEEMED TO BE
SOME CONFUSION
689
00:34:24,963 --> 00:34:28,334
AS TO WHICH EXIT
THEY WERE SUPPOSED TO TAKE.
690
00:34:28,367 --> 00:34:30,136
Nance: WE HAVE KIND OF
A LINGUISTIC PROBLEM HERE
691
00:34:30,169 --> 00:34:31,437
BECAUSE THESE WERE SPANIARDS
692
00:34:31,470 --> 00:34:33,205
WHO SPEAK SPANISH
AS THEIR NATIVE LANGUAGE
693
00:34:33,239 --> 00:34:35,374
ATTEMPTING TO SPEAK
IN AVIATION ENGLISH
694
00:34:35,407 --> 00:34:38,477
TO AN AMERICAN CREW
AND TO A KLM DUTCH CREW.
695
00:34:38,510 --> 00:34:41,780
Narrator: INVESTIGATORS DISCOVER
THAT ALTHOUGH THE CONTROLLER
696
00:34:41,813 --> 00:34:43,815
WAS GIVING CLEAR INSTRUCTIONS,
697
00:34:43,849 --> 00:34:47,085
LINGUISTIC DIFFERENCES
WERE COMPLICATING COMMUNICATIONS
698
00:34:47,119 --> 00:34:50,522
WITH THE PAN AM PILOTS.
699
00:34:50,556 --> 00:34:53,592
BUT IT'S NOT ENOUGH
TO EXPLAIN THE CRASH.
700
00:34:56,195 --> 00:34:57,863
THEY NOW TURN TO COMMUNICATIONS
701
00:34:57,896 --> 00:35:00,799
BETWEEN THE KLM FLIGHT
AND CONTROLLERS.
702
00:35:02,868 --> 00:35:04,770
Controller: YOU ARE CLEARED
TO THE PAPA BEACON.
703
00:35:04,803 --> 00:35:08,274
CLIMB TO AND MAINTAIN
FLIGHT LEVEL NINER-ZERO.
704
00:35:08,307 --> 00:35:10,809
RIGHT TURN AFTER TAKEOFF.
705
00:35:10,842 --> 00:35:12,511
Investigator: IT SOUNDS FINE.
706
00:35:12,544 --> 00:35:14,313
First officer: ROGER.
CLEARED TO PAPA BEACON.
707
00:35:14,346 --> 00:35:16,182
FLIGHT LEVEL 9-0.
RIGHT TURN OUT.
708
00:35:16,215 --> 00:35:19,050
WE ARE NOW AT TAKEOFF.
709
00:35:19,084 --> 00:35:21,019
Controller: OKAY.
710
00:35:21,052 --> 00:35:24,022
STAND BY FOR TAKEOFF.
I WILL CALL YOU.
711
00:35:24,055 --> 00:35:26,558
Narrator:
THEY DON'T FIND ANYTHING.
712
00:35:26,592 --> 00:35:29,628
Investigator: HE'S TELLING THE
TOWER HE'S IN TAKEOFF POSITION,
713
00:35:29,661 --> 00:35:34,433
BUT HE'S BEEN TOLD TO WAIT
FOR TAKEOFF CLEARANCE,
714
00:35:34,466 --> 00:35:37,703
SO WHY DOES HE START
HIS TAKEOFF ROLL?
715
00:35:37,736 --> 00:35:41,173
Narrator: THE PILOTS TOOK OFF
BEFORE THEY WERE CLEARED.
716
00:35:41,207 --> 00:35:44,543
INVESTIGATORS ARE MYSTIFIED.
717
00:35:44,576 --> 00:35:46,878
First officer: FLIGHT LEVEL 9-0
RIGHT TURN OUT.
718
00:35:46,912 --> 00:35:48,079
WE ARE NOW AT TAKEOFF.
719
00:35:48,113 --> 00:35:49,548
Narrator: THEY HOPE CLUES LEFT
720
00:35:49,581 --> 00:35:52,351
ON THE COCKPIT VOICE RECORDERS
OF THE KLM FLIGHT
721
00:35:52,384 --> 00:35:54,586
ARE ENOUGH TO FINALLY
SOLVE THE MYSTERY
722
00:35:54,620 --> 00:35:57,789
OF THE WORST AIR DISASTER
THE WORLD HAS EVER SEEN.
723
00:35:57,823 --> 00:36:01,193
Grossi: THE BIG QUESTION THEN
WAS HOW COULD THIS HAPPEN?
724
00:36:03,695 --> 00:36:06,332
Narrator: AN AVIATION DISASTER
WITHOUT PRECEDENT
725
00:36:06,365 --> 00:36:08,667
HAS INVESTIGATORS STUMPED.
726
00:36:08,700 --> 00:36:11,102
WHAT LED THE CAPTAIN
OF A JUMBO JET
727
00:36:11,136 --> 00:36:14,240
TO BELIEVE THAT HE HAD
PERMISSION TO TAKE OFF?
728
00:36:18,076 --> 00:36:19,911
Grossi: IT JUST SEEMS SO ALIEN
729
00:36:19,945 --> 00:36:22,781
FOR THE CREW
TO MAKE THAT MISTAKE.
730
00:36:22,814 --> 00:36:26,385
THESE ARE THE,
THE BEST IN THE BUSINESS.
731
00:36:26,418 --> 00:36:29,788
Narrator: INVESTIGATORS TURN TO
THE KLM COCKPIT VOICE RECORDING
732
00:36:29,821 --> 00:36:31,490
FOR ANSWERS.
733
00:36:31,523 --> 00:36:34,393
PERHAPS SOMETHING SAID
BETWEEN CAPTAIN VAN ZANTEN
734
00:36:34,426 --> 00:36:35,827
AND THE OTHER PILOTS
735
00:36:35,861 --> 00:36:39,265
CAN EXPLAIN HIS DECISION
TO START DOWN THE RUNWAY.
736
00:36:42,100 --> 00:36:43,969
Officer:
WE LANDED HERE AT 1:38.
737
00:36:44,002 --> 00:36:46,472
Van Zanten: YES, I KNOW THAT,
BUT WE HAVE TO START FROM 7:00.
738
00:36:46,505 --> 00:36:49,675
THAT'S WHEN WE CHECKED IN.
739
00:36:49,708 --> 00:36:51,377
THE TIME LIMIT
IS TEN HOURS OF FLYING
740
00:36:51,410 --> 00:36:52,778
WITH AN AMPLITUDE OF 13 HOURS.
741
00:36:52,811 --> 00:36:54,946
THAT'S WITH ONE STOPOVER.
742
00:36:54,980 --> 00:36:58,016
Narrator: THE RECORDING REVEALS
THAT THE CAPTAIN SEEMS STRESSED
743
00:36:58,049 --> 00:36:59,718
ABOUT WORK HOURS.
744
00:36:59,751 --> 00:37:02,321
IF THE CREW EXCEEDS
THEIR DUTY TIME,
745
00:37:02,354 --> 00:37:05,924
THEY'LL BE FORCED
TO CANCEL THE FLIGHT.
746
00:37:05,957 --> 00:37:08,193
Nance: NOW, THAT MEANS
PROBABLY $30,000, $40,000
747
00:37:08,226 --> 00:37:10,028
OF HOTEL ROOMS
FOR THE OUTBOUND PASSENGERS
748
00:37:10,061 --> 00:37:13,031
WHO THEY'RE NOT GONNA BE ABLE
TO CARRY BACK THAT NIGHT.
749
00:37:13,064 --> 00:37:16,201
Narrator: FLIGHT DELAYS
LEFT THE PILOTS ONLY TWO HOURS
750
00:37:16,234 --> 00:37:18,570
TO GET THEIR PASSENGERS
TO LAS PALMAS,
751
00:37:18,604 --> 00:37:20,238
PICK UP ANOTHER LOAD
OF PASSENGERS,
752
00:37:20,272 --> 00:37:24,876
AND GET BACK IN THE AIR
HEADING TOWARDS AMSTERDAM.
753
00:37:24,910 --> 00:37:25,977
Van Zanten: IF I MESS THIS UP,
754
00:37:26,011 --> 00:37:27,679
I COULD ACTUALLY
LOSE MY LICENSE.
755
00:37:27,713 --> 00:37:31,483
Officer: WE CERTAINLY
WOULDN'T WANT THAT.
756
00:37:31,517 --> 00:37:34,720
Narrator: A DISTURBING QUESTION
CONFRONTS INVESTIGATORS.
757
00:37:34,753 --> 00:37:39,525
DID THE KLM PILOTS
RUSH TO GET OFF THE GROUND?
758
00:37:39,558 --> 00:37:42,260
Grossi: HALF HOUR TO TAXI.
HALF HOUR TO GET THERE.
759
00:37:42,294 --> 00:37:46,898
AN HOUR TO SWAP PASSENGERS
AND GET BACK IN THE AIR?
760
00:37:46,932 --> 00:37:47,866
IT'S TIGHT.
761
00:37:49,535 --> 00:37:53,271
WELL, IT WAS OBVIOUS THAT TIME
WAS AN IMPORTANT FACTOR
762
00:37:53,305 --> 00:37:57,108
IN THE KLM CAPTAIN'S
DECISION-MAKING.
763
00:37:57,142 --> 00:37:59,144
HE WASN'T GONNA WASTE ANY TIME
764
00:37:59,177 --> 00:38:02,113
ONCE HE GOT TO THE END
OF THE RUNWAY.
765
00:38:02,147 --> 00:38:03,515
First officer:
KLM IS READY FOR TAKEOFF,
766
00:38:03,549 --> 00:38:05,551
WAITING FOR ATC CLEARANCE.
767
00:38:05,584 --> 00:38:07,152
Grossi: SO, HE REQUESTS
ATC CLEARANCE.
768
00:38:07,185 --> 00:38:09,921
WE'RE ABOUT A MINUTE
FROM THE COLLISION.
769
00:38:09,955 --> 00:38:12,358
Nance: WHEN THE FIRST OFFICER
ASKED FOR THE CLEARANCE,
770
00:38:12,391 --> 00:38:14,626
HE WAS ASKING FOR THE
AIR TRAFFIC CONTROL CLEARANCE,
771
00:38:14,660 --> 00:38:16,662
COMPLETELY SEPARATE FROM
THE CLEARANCE TO ACTUALLY ROLL
772
00:38:16,695 --> 00:38:20,932
THIS 500-, 600,000-POUND
MONSTER DOWN THE RUNWAY.
773
00:38:20,966 --> 00:38:22,868
Controller: YOU ARE CLEARED
TO THE PAPA BEACON,
774
00:38:22,901 --> 00:38:26,304
CLIMB TO AND MAINTAIN
FLIGHT LEVEL NINER-ZERO.
775
00:38:26,338 --> 00:38:27,739
RIGHT TURN AFTER TAKEOFF.
776
00:38:27,773 --> 00:38:29,608
Narrator:
WHAT INVESTIGATORS HEAR NEXT
777
00:38:29,641 --> 00:38:33,845
ANSWERS MANY OF THE QUESTIONS
PLAGUING THIS INVESTIGATION.
778
00:38:33,879 --> 00:38:34,980
Van Zanten: YES!
779
00:38:35,013 --> 00:38:36,515
First officer: ROGER.
CLEAR TO THE PAPA BEACON.
780
00:38:36,548 --> 00:38:37,716
Van Zanten:
LET'S GO! CHECK THRUST.
781
00:38:37,749 --> 00:38:39,885
First officer: FLIGHT LEVEL 9-0,
RIGHT TURN OUT.
782
00:38:39,918 --> 00:38:41,186
WE ARE NOW AT TAKEOFF.
783
00:38:41,219 --> 00:38:42,721
Controller: OKAY.
784
00:38:42,754 --> 00:38:46,057
Grossi: WHOA. WHOA, WHOA.
WHAT JUST HAPPENED THERE?
785
00:38:46,091 --> 00:38:47,859
PLAY THAT AGAIN, PLEASE.
786
00:38:47,893 --> 00:38:50,562
Narrator: INVESTIGATORS
DISCOVER A MISUNDERSTANDING
787
00:38:50,596 --> 00:38:52,564
THAT MAY EXPLAIN WHY THE PILOTS
788
00:38:52,598 --> 00:38:55,901
THOUGHT THEY WERE CLEAR
TO TAKE OFF.
789
00:38:55,934 --> 00:38:58,904
THE CONTROLLER PROVIDES
THE PILOTS WITH THE INSTRUCTIONS
790
00:38:58,937 --> 00:39:01,373
ON WHAT TO DO AFTER TAKEOFF.
791
00:39:01,407 --> 00:39:03,375
Controller: YOU ARE CLEARED
TO THE PAPA BEACON.
792
00:39:03,409 --> 00:39:06,578
CLIMB TO AND MAINTAIN
FLIGHT LEVEL NINER-ZERO.
793
00:39:06,612 --> 00:39:08,447
RIGHT TURN AFTER TAKEOFF.
794
00:39:08,480 --> 00:39:09,915
Narrator: BUT THE CAPTAIN REACTS
795
00:39:09,948 --> 00:39:12,984
AS IF HE'S ACTUALLY
BEEN CLEARED FOR DEPARTURE.
796
00:39:13,018 --> 00:39:15,053
Van Zanten: YES!
797
00:39:15,086 --> 00:39:16,988
Krieger: THEY GET A CLEARANCE
FROM AIR TRAFFIC CONTROL
798
00:39:17,022 --> 00:39:20,426
THAT CONTAINS THE WORD TAKEOFF,
AND, AND THAT CONFIRMS FOR THEM
799
00:39:20,459 --> 00:39:22,761
THAT EVERYTHING
IS THE WAY IT SHOULD BE,
800
00:39:22,794 --> 00:39:25,163
WHEN, IN FACT,
EVERYTHING WAS NOT.
801
00:39:25,196 --> 00:39:26,432
Van Zanten:
LET'S GO. CHECK THRUST.
802
00:39:26,465 --> 00:39:28,066
Narrator:
THE KLM PILOTS THROTTLE UP
803
00:39:28,099 --> 00:39:30,035
AND START DOWN THE RUNWAY.
804
00:39:30,068 --> 00:39:31,570
IT'S A DEADLY DECISION CAUSED
805
00:39:31,603 --> 00:39:35,774
BY A SIMPLE MISUNDERSTANDING
IN COMMUNICATIONS.
806
00:39:35,807 --> 00:39:38,109
First officer: FLIGHT LEVEL 9-0.
RIGHT TURN OUT.
807
00:39:38,143 --> 00:39:40,045
WE ARE NOW AT TAKEOFF.
808
00:39:40,078 --> 00:39:41,580
Narrator: INVESTIGATORS NOW KNOW
809
00:39:41,613 --> 00:39:45,651
WHAT THE DUTCH FIRST OFFICER
MEANT BY "AT TAKEOFF."
810
00:39:45,684 --> 00:39:48,186
Grossi: HE'S REPORTING
THAT HE'S ACTUALLY TAKING OFF,
811
00:39:48,219 --> 00:39:50,922
NOT THAT HE'S READY TO TAKE OFF.
812
00:39:50,956 --> 00:39:52,724
Krieger: UNFORTUNATELY,
IN THIS CASE,
813
00:39:52,758 --> 00:39:57,896
IT MEANT THEY WERE TAKING OFF
FROM THE KLM PERSPECTIVE,
814
00:39:57,929 --> 00:40:01,433
AND FOR THE AIR TRAFFIC
CONTROL PERSPECTIVE,
815
00:40:01,467 --> 00:40:04,335
THEY WERE HEARING,
WE ARE AT TAKEOFF POSITION.
816
00:40:04,369 --> 00:40:05,771
Narrator: BUT FOR INVESTIGATORS,
817
00:40:05,804 --> 00:40:08,006
THERE'S SOMETHING
ABOUT THE RADIO EXCHANGE
818
00:40:08,039 --> 00:40:09,975
THAT STILL DOESN'T MAKE SENSE.
819
00:40:10,008 --> 00:40:11,910
Grossi: ACCORDING
TO THE TOWER TRANSCRIPTS,
820
00:40:11,943 --> 00:40:16,615
THE CONTROLLER ADVISED HIM
TO STAY PUT.
821
00:40:16,648 --> 00:40:19,785
Controller: OKAY.
UH, STAND BY FOR TAKEOFF.
822
00:40:19,818 --> 00:40:21,787
I WILL CALL YOU.
823
00:40:21,820 --> 00:40:24,790
Grossi:
WHY WOULD HE IGNORE THEM?
824
00:40:24,823 --> 00:40:26,525
Narrator:
WHY DIDN'T THE KLM CREW
825
00:40:26,558 --> 00:40:29,895
FOLLOW THAT CLEAR INSTRUCTION
TO STAND BY?
826
00:40:29,928 --> 00:40:33,965
THEN THEY HEAR ANOTHER
CRITICAL MOMENT ON THE KLM TAPE.
827
00:40:33,999 --> 00:40:35,867
First officer:
WE ARE NOW AT TAKEOFF.
828
00:40:35,901 --> 00:40:36,902
Controller: OKAY.
829
00:40:36,935 --> 00:40:40,606
[STATIC]
830
00:40:40,639 --> 00:40:43,809
Grossi: THAT'S WHAT HE HEARD?
831
00:40:43,842 --> 00:40:47,779
Narrator:
IT'S A STUNNING DISCOVERY.
832
00:40:47,813 --> 00:40:49,314
First officer: FLIGHT LEVEL 9-0.
RIGHT TURN OUT.
833
00:40:49,347 --> 00:40:50,916
WE ARE NOW AT TAKEOFF.
834
00:40:50,949 --> 00:40:51,917
Controller: OKAY.
835
00:40:51,950 --> 00:40:54,953
[STATIC]
836
00:40:54,986 --> 00:40:57,723
Narrator: TWO SEPARATE
WARNINGS TO STAY PUT
837
00:40:57,756 --> 00:41:00,626
WERE NEVER HEARD
IN THE KLM COCKPIT.
838
00:41:00,659 --> 00:41:04,496
THE TOWER AND THE PAN AM FLIGHT
BOTH MADE THEIR CRITICAL CALLS
839
00:41:04,530 --> 00:41:07,132
AT THE EXACT SAME MOMENT.
840
00:41:07,165 --> 00:41:08,500
Controller: OKAY.
841
00:41:08,534 --> 00:41:09,835
Bragg: AND WE'RE STILL
TAXIING DOWN THE RUNWAY.
842
00:41:09,868 --> 00:41:11,102
Controller: STAND BY
FOR TAKEOFF. I WILL CALL YOU.
843
00:41:11,136 --> 00:41:13,038
Bragg: CLIPPER 1736.
844
00:41:13,071 --> 00:41:14,973
Narrator:
THE SIMULTANEOUS TRANSMISSIONS
845
00:41:15,006 --> 00:41:18,476
PRODUCED A FOUR-SECOND SQUEAL
IN THE KLM COCKPIT.
846
00:41:18,510 --> 00:41:20,245
First officer:
WE ARE NOW AT TAKEOFF.
847
00:41:20,278 --> 00:41:21,246
Controller: OKAY.
848
00:41:21,279 --> 00:41:24,750
[STATIC]
849
00:41:24,783 --> 00:41:28,086
Narrator: THE CREW
ONLY HEARD ONE WORD--OKAY.
850
00:41:28,119 --> 00:41:31,222
Krieger: UNFORTUNATELY,
THIS HAPPENED DURING THAT PAUSE
851
00:41:31,256 --> 00:41:32,958
AFTER THE CONTROLLER SAYS OKAY.
852
00:41:32,991 --> 00:41:36,061
FOR KLM, THEY HAD NO OPPORTUNITY
TO HEAR THE CONTROLLER
853
00:41:36,094 --> 00:41:37,729
SAYING STAND BY FOR TAKEOFF,
854
00:41:37,763 --> 00:41:39,898
NOR WERE THEY ABLE
TO HEAR THE PAN AM CREW
855
00:41:39,931 --> 00:41:43,935
REPORTING THAT THEY WERE
STILL ON THE RUNWAY.
856
00:41:43,969 --> 00:41:46,572
Narrator: AFTER A SERIES
OF MISCOMMUNICATIONS,
857
00:41:46,605 --> 00:41:48,807
THE WORLD'S DEADLIEST
AIRLINE ACCIDENT
858
00:41:48,840 --> 00:41:52,410
IS NOW ALL BUT INEVITABLE.
859
00:41:52,443 --> 00:41:53,845
Bragg: I THINK HE'S MOVING.
860
00:41:56,514 --> 00:41:58,149
Pilot: LOOK AT HIM.
861
00:41:58,183 --> 00:41:59,718
THAT IDIOT'S COMING!
862
00:42:04,122 --> 00:42:05,190
Van Zanten: OH, DAMN IT!
863
00:42:12,964 --> 00:42:15,133
Bragg: GET OFF.
GET OFF. GET OFF!
864
00:42:15,166 --> 00:42:16,635
GET OFF. GET OFF. GET OFF!
865
00:42:25,543 --> 00:42:27,145
Grossi: VAN ZANTEN
SHOULD NOT HAVE MOVED
866
00:42:27,178 --> 00:42:29,280
WITHOUT EXPLICIT CLEARANCE.
867
00:42:29,314 --> 00:42:31,016
Bragg: YOU LEARN THAT
IN PROBABLY
868
00:42:31,049 --> 00:42:34,185
THE FIRST OR SECOND LESSON
IN AVIATION.
869
00:42:34,219 --> 00:42:39,224
DO NOT TAKE OFF
UNLESS YOU GET A CLEARANCE.
870
00:42:39,257 --> 00:42:42,127
Narrator: THE ACCIDENT
IN TENERIFE LEADS TO CHANGES
871
00:42:42,160 --> 00:42:45,196
IN THE WAY CONTROLLERS
USE LANGUAGE AROUND THE WORLD.
872
00:42:45,230 --> 00:42:47,165
Krieger: CONTROLLERS DON'T USE
THE WORD TAKEOFF
873
00:42:47,198 --> 00:42:50,902
UNLESS THEY ACTUALLY MEAN
AND INTEND FOR THE AIRCRAFT
874
00:42:50,936 --> 00:42:53,972
TO BE DOING JUST THAT,
TAKING OFF.
875
00:42:54,005 --> 00:42:56,908
INSTEAD, THEY WILL SUBSTITUTE
THE WORD AFTER "DEPARTURE"
876
00:42:56,942 --> 00:42:59,945
TURN RIGHT HEADING 0-4-0
OR SOMETHING TO THAT EFFECT.
877
00:42:59,978 --> 00:43:01,579
Controller:
CLIMB TO AND MAINTAIN
878
00:43:01,613 --> 00:43:04,783
FLIGHT LEVEL NINER-ZERO,
RIGHT TURN AFTER TAKEOFF.
879
00:43:04,816 --> 00:43:07,152
Nance: WE HUMANS THINK
THAT WE CAN COMMUNICATE
880
00:43:07,185 --> 00:43:10,756
WITH GREAT PRECISION,
AND WE ARE ABSOLUTELY WRONG.
881
00:43:10,789 --> 00:43:13,659
IF YOU DEVIATE
FROM STANDARD PHRASEOLOGY,
882
00:43:13,692 --> 00:43:16,594
YOU END UP WITH A SITUATION
LIKE TENERIFE.
883
00:43:16,628 --> 00:43:17,863
Narrator:
AIR SAFETY INVESTIGATORS
884
00:43:17,896 --> 00:43:19,197
ARE EXPANDING THEIR EFFORTS
885
00:43:19,230 --> 00:43:21,967
TO PREVENT TINY HUMAN
MISUNDERSTANDINGS
886
00:43:22,000 --> 00:43:24,736
FROM TRIGGERING AIR DISASTERS.
887
00:43:24,770 --> 00:43:26,772
First officer: INDONESIA 152,
SAY AGAIN?
888
00:43:26,805 --> 00:43:27,773
Controller: UH, TURN LEFT...
889
00:43:27,806 --> 00:43:29,107
Nance: OUR NEXT JUMP
890
00:43:29,140 --> 00:43:32,243
IS IN PROPERLY UTILIZING
THE ELECTRONICS,
891
00:43:32,277 --> 00:43:34,846
WHERE WE'RE PASSING
INSTRUCTIONS AND CLEARANCES
892
00:43:34,880 --> 00:43:37,315
WITH A MUCH, MUCH
HIGHER DEGREE OF FIDELITY
893
00:43:37,348 --> 00:43:39,484
THAN WE CAN POSSIBLY DO
BY VOICE.
894
00:43:39,517 --> 00:43:41,552
Pilot: HOLDING FOR
DEPARTURE AT RUNWAY 4...
895
00:43:41,586 --> 00:43:42,553
Automation: 200.
896
00:43:42,587 --> 00:43:43,889
Pilot: ...UH, KING AIR.
897
00:43:43,922 --> 00:43:45,957
Nance: WHEN YOU LOOK BACK
40 OR 50 YEARS,
898
00:43:45,991 --> 00:43:49,928
WE DIDN'T EVEN UNDERSTAND WHY
WE WERE HAVING THESE ACCIDENTS.
899
00:43:49,961 --> 00:43:51,963
WE DIDN'T REALIZE
ABOUT COMMUNICATIONS,
900
00:43:51,997 --> 00:43:53,699
AND ALL OF THESE THINGS
HAS TAKEN US NOW
901
00:43:53,732 --> 00:43:55,901
TO THE POINT
WHERE WE'RE ALMOST AT ZERO.
902
00:43:55,934 --> 00:43:58,136
WE'RE SO CLOSE, WE CAN TASTE IT.
70912
Can't find what you're looking for?
Get subtitles in any language from opensubtitles.com, and translate them here.
Afrikaans
Akan
Albanian
Amharic
Arabic
Armenian
Azerbaijani
Basque
Belarusian
Bemba
Bengali
Bihari
Bosnian
Breton
Bulgarian
Cambodian
Catalan
Cebuano
Cherokee
Chichewa
Chinese (Simplified)
Chinese (Traditional)
Corsican
Croatian
Czech
Danish
Dutch
English
Esperanto
Estonian
Faroese
Finnish
Galician
Georgian
German
Guarani
Haitian Creole
Hausa
Hawaiian
Hebrew
Hmong
Hungarian
Icelandic
Indonesian
Irish
Italian
Japanese
Kazakh
Kinyarwanda
Kirundi
Kongo
Korean
Krio (Sierra Leone)
Kurdish
Kyrgyz
Laothian
Latin
Latvian
Lithuanian
Luganda
Luo
Luxembourgish
Macedonian
Malagasy
Malay
Maltese
Maori
Mauritian Creole
Moldavian
Mongolian
Myanmar (Burmese)
Montenegrin
Nepali
Norwegian
Pashto
Persian
Polish
Portuguese (Brazil)
Portuguese (Portugal)
Quechua
Romanian
Romansh
Russian
Samoan
Scots Gaelic
Serbian
Sesotho
Setswana
Seychellois Creole
Shona
Sindhi
Sinhalese
Slovak
Slovenian
Somali
Spanish
Swedish
Tajik
Thai
Tigrinya
Tonga
Turkish
Turkmen
Ukrainian
Uzbek
Vietnamese
Welsh
Wolof