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♪ MTV ♪
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[inquisitive music]
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This is a small town called
Shelby, North Carolina.
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It's just a small country
town, not a lot to do.
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If you know 20 different
sets of people,
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00:00:24,328 --> 00:00:26,548
you pretty much know
everybody in Shelby.
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Would you believe
me if I told you
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this little town down South
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brought the music
industry to its knees?
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Yes, sir. Love you, man.
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Back in the day, this
place was printing money...
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- That camera?
- Yep.
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All because they made a
little thing called CDs.
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The CD manufacturing plant.
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That was, like, one
of the better jobs.
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00:00:50,572 --> 00:00:52,313
But who really got paid, hmm?
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The town, the artists, or
the music industry, hmm?
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People love working
here with us.
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[chuckles]
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Rocsi, take one.
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I'm Rocsi Diaz,
entertainment journalist
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and former host of 106 & Park.
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This is the secret
history of the music biz
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that they don't
want you to know.
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This is the story of
how music got free.
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You'll get over it.
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- Okay, let's go.
- Okay.
28
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[upbeat music]
29
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[modem chirping]
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It spans the globe
like a superhighway.
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It is called internet.
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Audio computer files,
MP3 dropped a bomb
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on the multibillion-dollar
recording industry.
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There's no reason that
you have to pick up a CD
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in order to buy music.
- Pirates go for the hits.
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00:01:41,492 --> 00:01:43,668
Willfully violated
thousands of copyrights.
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The goal of the pirates
wasn't about money.
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- It is not okay.
- I talk to kids.
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They can't believe it.
- Now the court will decide...
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And does the punishment
fit the crime?
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- $222,000.
- Something's got to be done.
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Will irreparably harm
the music industry.
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Should you be compensated
for your work?
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A lot of things are possible.
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It doesn't make it right.
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That's ultimately where
the future should be going.
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A whole generation got
used to the idea that...
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all: Music should be free.
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♪ ♪
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When man first started
reproducing sound
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00:02:22,751 --> 00:02:25,232
back in the late 1800s,
this is what we heard.
52
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[crackly jazz music playing]
53
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Today's stereo
systems have improved,
54
00:02:31,629 --> 00:02:33,631
and the sound of music
people are listening to
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couldn't be better,
right? Wrong.
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♪ Shimmy, shimmy, ya,
shimmy, yam, shimmy, yay ♪
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Just when music lovers
thought they had assembled
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the best audio systems
money could buy,
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along comes a new
technological development.
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It's called the
Compact Disc, or CD.
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00:02:48,951 --> 00:02:50,648
Hip-hop was a vinyl game.
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00:02:50,735 --> 00:02:52,868
It came from the DJs.
You know, vinyl's heavy.
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Like, you ever carry
a crate of records?
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♪ Drop that down,
pass it all around ♪
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CDs, you could throw all
your CDs in a CD case,
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take them, take the cases
out, put them in a CD booklet.
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00:03:03,792 --> 00:03:05,881
We took pride in it,
how we organized it.
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00:03:05,968 --> 00:03:08,492
You had your fly
Walmart CD holder
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00:03:08,579 --> 00:03:12,366
on your visor with your top
ten CDs right there lifted.
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Record companies
have banded together
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to promote a new product.
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00:03:15,934 --> 00:03:21,549
Music sales were flat
from 1978 to 1985.
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00:03:21,636 --> 00:03:23,333
And then what the
music industry did is,
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00:03:23,420 --> 00:03:25,596
they embraced this
CD technology,
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00:03:25,683 --> 00:03:27,294
and the growth was incredible.
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00:03:27,381 --> 00:03:29,600
Because they... over ten
years, they had gotten
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everyone in the world to buy,
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rebuy their entire
music catalogs.
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They sell for around $20 each.
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The player itself can cost
from $450 to well over $1,000.
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[Beck's "The New Pollution"]
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'99 was really the biggest
year in the music business.
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When the CD business took off,
84
00:03:50,447 --> 00:03:52,797
everyone got fat really fast.
85
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[mellow rock music]
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Oh, my gosh.
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The money that the record labels
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would put behind
promotion, it was crazy.
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00:04:03,199 --> 00:04:05,245
It was like almost every
single album release
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00:04:05,332 --> 00:04:08,291
literally turned into
a Super Bowl event.
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00:04:08,378 --> 00:04:11,207
Labels, they used to
send cases of champagne
92
00:04:11,294 --> 00:04:14,602
in celebration of, you know,
so-and-so's album coming out.
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00:04:14,689 --> 00:04:17,387
They literally had
money to throw around,
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00:04:17,474 --> 00:04:19,737
and you can see it
because of the production
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00:04:19,824 --> 00:04:21,348
of their videos.
96
00:04:23,872 --> 00:04:25,066
This was during a
time period where
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00:04:25,090 --> 00:04:26,701
it was, like, Backstreet Boys...
98
00:04:26,788 --> 00:04:28,592
The Backstreet Boys will
be joining us very soon.
99
00:04:28,616 --> 00:04:30,313
Versus 'NSYNC versus Eminem.
100
00:04:30,400 --> 00:04:32,924
First-week sales are just
going through the roof.
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00:04:33,011 --> 00:04:34,752
The one and only Britney Spears.
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Everyone say hi to
Britney. All: Hi!
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Your first-week
sales are everything.
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That record's gonna get broken
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00:04:39,844 --> 00:04:41,585
by the next person
that comes out.
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00:04:41,672 --> 00:04:43,346
That "Marshall Mathers LP,"
when I looked at that plaque,
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00:04:43,370 --> 00:04:45,285
I was like, I want that.
108
00:04:45,372 --> 00:04:49,550
It was kind of like printing
money for the record industry.
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Their revenues skyrocketed.
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They could charge more,
and their costs went down.
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00:04:55,904 --> 00:04:58,254
The business was crazy...
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600 million, 700
million CDs a year
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being shipped in the U.S.
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00:05:03,520 --> 00:05:06,044
You could sell a
million CDs in a week.
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00:05:06,131 --> 00:05:10,310
That was the business
that we were in for years,
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00:05:10,397 --> 00:05:11,757
where you never
had to question it.
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You never had to think about it.
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00:05:13,791 --> 00:05:16,141
Once the CDs and
the money came out,
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it changes the
evolution of how artists
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00:05:19,580 --> 00:05:21,495
and producers got paid.
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00:05:21,582 --> 00:05:23,627
Companies didn't
even actually adjust
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00:05:23,714 --> 00:05:27,675
the artist royalty rates to
increase the amount of payouts
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00:05:27,762 --> 00:05:30,895
that they were making, even
though they were charging
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00:05:30,982 --> 00:05:35,291
$4 or $5 more for a CD
than they were for an LP.
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00:05:35,378 --> 00:05:39,382
Capitalism was leaking money,
and people were figuring out
126
00:05:39,469 --> 00:05:42,994
a way to enrich
themselves with culture.
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00:05:43,081 --> 00:05:44,801
I remember when I found
out that it's, like,
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00:05:44,866 --> 00:05:46,476
less than 2 bucks to print a CD
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00:05:46,563 --> 00:05:48,478
that you're charging me $15 for.
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00:05:48,565 --> 00:05:49,871
It's like, oh, wow.
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00:05:49,958 --> 00:05:51,438
I'm in the wrong
side of the business.
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00:05:51,525 --> 00:05:53,396
You know, we talk
about what went wrong.
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00:05:53,483 --> 00:05:55,398
What went wrong for
who, is the question,
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00:05:55,485 --> 00:05:57,444
the artists or the industry?
135
00:06:03,493 --> 00:06:05,974
In Shelby, there wasn't
a lot of jobs around.
136
00:06:06,061 --> 00:06:08,977
Textile mills, that was
where most of the people,
137
00:06:09,064 --> 00:06:10,631
for generations, had worked.
138
00:06:10,718 --> 00:06:12,589
Well, now the mill's gone.
139
00:06:12,676 --> 00:06:16,201
So when a new plant
came, everybody would try
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00:06:16,288 --> 00:06:17,681
to get a job at that plant.
141
00:06:17,768 --> 00:06:20,641
[mellow music]
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I heard about a CD
manufacturing plant
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that was hiring.
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00:06:25,472 --> 00:06:28,605
The plant was so different
than what everybody
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around here was used to.
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00:06:30,302 --> 00:06:31,478
It was a go-to job.
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00:06:31,565 --> 00:06:33,218
You know, I was
excited about it.
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00:06:33,305 --> 00:06:36,570
We had a cafeteria,
two break rooms.
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Clean environment, AC.
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Nice bathrooms.
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00:06:39,964 --> 00:06:41,488
I mean, just a good environment.
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00:06:41,575 --> 00:06:44,926
The showers, the
lockers, the canteen...
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00:06:45,013 --> 00:06:47,102
I was like, shit, this
a nice place to work.
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00:06:47,189 --> 00:06:49,017
I love technology, so,
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00:06:49,104 --> 00:06:51,193
you know, I just wanted
to learn everything.
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00:06:51,280 --> 00:06:52,760
And just seeing
the whole process
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00:06:52,847 --> 00:06:55,545
all the way through
was pretty fascinating.
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00:06:55,632 --> 00:06:57,852
[upbeat music]
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00:06:57,939 --> 00:07:00,289
A limousine would pull
up in front of the plant.
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They would bring the master
disc in in a briefcase.
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They in a clean room.
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00:07:06,208 --> 00:07:08,819
That's where they actually
take the mother...
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The mother copy.
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00:07:10,778 --> 00:07:15,870
And the whole room has to
be sealed, air controlled.
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Everybody has to be...
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Got gloves, gowns, everything.
167
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Yeah, covered.
168
00:07:20,440 --> 00:07:22,311
It looked like one of
those virus movies,
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like "Outbreak" or something.
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00:07:25,619 --> 00:07:28,143
Had all this technology,
laser-guided vehicles,
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00:07:28,230 --> 00:07:32,408
robotic arms, motor
machines, pressing machines.
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You just sit up here
pushing a couple
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00:07:34,192 --> 00:07:35,803
of buttons on a computer.
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00:07:35,890 --> 00:07:38,501
It'll come, pick up
the order for you,
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00:07:38,588 --> 00:07:41,069
and then it'll bring
you another pallet
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00:07:41,156 --> 00:07:44,159
and set the pallet
on there for you.
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00:07:44,246 --> 00:07:48,119
That probably didn't
cost 60¢, 70 to make,
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00:07:48,206 --> 00:07:50,644
and they were
selling for $17.99.
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00:07:50,731 --> 00:07:53,168
You coming in to work,
you seeing plaques.
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00:07:53,255 --> 00:07:56,954
Dr. Dre, Snoop Dogg,
platinum, double platinum.
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00:07:57,041 --> 00:07:59,479
Diamond. What the
hell's diamond?
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00:07:59,566 --> 00:08:02,220
Oh, man. Damn. Yeah.
- Over the top.
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00:08:02,307 --> 00:08:04,222
I wasn't making
but what, $8.50?
184
00:08:04,309 --> 00:08:06,181
- Yeah, $8.50.
- $8.50.
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00:08:06,268 --> 00:08:09,358
That's what I'm saying.
They wasn't paying nothing.
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00:08:09,445 --> 00:08:12,622
While the record industry
was on their CD hustle,
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00:08:12,709 --> 00:08:14,755
a group of
music-obsessed teenagers
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00:08:14,842 --> 00:08:16,974
armed with dial-up internet
189
00:08:17,061 --> 00:08:20,108
were about to change
the game forever.
190
00:08:25,766 --> 00:08:28,159
I showed up at college with
a 2 gigabyte hard drive.
191
00:08:28,246 --> 00:08:30,684
And by the end of
my senior year,
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00:08:30,771 --> 00:08:35,427
I'd completely filled six hard
drives with pirated music.
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00:08:35,515 --> 00:08:37,255
All of the music
that was available
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00:08:37,342 --> 00:08:39,344
on these file-sharing services
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00:08:39,431 --> 00:08:41,477
was being put on
there by these kids
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00:08:41,564 --> 00:08:43,261
in their moms' basements.
197
00:08:43,348 --> 00:08:46,308
But I felt that no one
had ever really understood
198
00:08:46,395 --> 00:08:47,483
quite what had happened.
199
00:08:47,570 --> 00:08:49,311
So I started investigating it.
200
00:08:49,398 --> 00:08:52,314
[dial-up touch tones beeping]
201
00:08:52,401 --> 00:08:55,839
So there was the internet
that the public used,
202
00:08:55,926 --> 00:08:57,362
and then there was
the underground.
203
00:08:57,449 --> 00:09:01,236
[inquisitive music]
204
00:09:01,323 --> 00:09:03,630
Going back to the 1980s,
there was something
205
00:09:03,717 --> 00:09:05,632
called the warez scene,
206
00:09:05,719 --> 00:09:07,590
or otherwise known as
the software scene.
207
00:09:07,677 --> 00:09:09,374
You had all these
computer games.
208
00:09:09,461 --> 00:09:12,508
They were kind of expensive,
and teenagers got really into
209
00:09:12,595 --> 00:09:15,119
stripping the copy
protection off the games.
210
00:09:15,206 --> 00:09:17,818
You know, they would jack
the newest "Doom" game
211
00:09:17,905 --> 00:09:19,907
or "Quake" or whatever it was.
212
00:09:19,994 --> 00:09:21,996
Initially, the warez scene was
213
00:09:22,083 --> 00:09:24,041
mostly just about software...
214
00:09:24,128 --> 00:09:27,697
games, programs,
things like that.
215
00:09:27,784 --> 00:09:31,483
It was really the allure
of, you know, free software,
216
00:09:31,571 --> 00:09:34,269
games, which were
expensive, you know?
217
00:09:34,356 --> 00:09:36,619
I didn't have 60 bucks to spend
218
00:09:36,706 --> 00:09:39,753
on a video game at the time.
219
00:09:39,840 --> 00:09:41,885
I was about 15 years old.
220
00:09:41,972 --> 00:09:45,106
Things were not ideal at home.
221
00:09:45,193 --> 00:09:49,458
I had emigrated from Pakistan
about four years back,
222
00:09:49,545 --> 00:09:51,503
and, you know, I
was still adjusting
223
00:09:51,591 --> 00:09:53,375
and getting used to life here.
224
00:09:53,462 --> 00:09:57,292
And I think I just found a
sense of belonging online.
225
00:09:59,511 --> 00:10:00,730
In real life?
226
00:10:00,817 --> 00:10:03,167
In real life, I'm Todd Schaffer.
227
00:10:03,254 --> 00:10:07,215
[chuckles] And at the time,
I was living in a place
228
00:10:07,302 --> 00:10:08,912
called Earleton, Florida, which,
229
00:10:08,999 --> 00:10:10,827
if you can find it on
a map, congratulations.
230
00:10:10,914 --> 00:10:12,089
It's tiny.
231
00:10:12,176 --> 00:10:13,576
And I guess in many
ways, I was just
232
00:10:13,613 --> 00:10:16,485
a regular 12-, 13-year-old kid.
233
00:10:16,572 --> 00:10:18,792
The difference being is
that one of my good friends
234
00:10:18,879 --> 00:10:23,579
when I was really young
had access to a computer.
235
00:10:23,666 --> 00:10:27,322
I grew up in a weird,
interesting part of Brooklyn.
236
00:10:27,409 --> 00:10:28,734
I guess you could say
the block I grew up on
237
00:10:28,758 --> 00:10:30,325
was, like, middle class.
238
00:10:30,412 --> 00:10:34,329
My parents were programmers,
so at a young age,
239
00:10:34,416 --> 00:10:36,505
we got a computer.
240
00:10:36,592 --> 00:10:37,985
You know, I'm from LA.
241
00:10:38,072 --> 00:10:40,683
We came from a
low-income household,
242
00:10:40,770 --> 00:10:41,989
grew up in the projects.
243
00:10:42,076 --> 00:10:44,252
Gangs were everywhere.
244
00:10:44,339 --> 00:10:48,778
Computers are kind of what
kept me off the streets.
245
00:10:48,865 --> 00:10:50,388
You know, online, you could have
246
00:10:50,475 --> 00:10:52,129
multiple identities if you want.
247
00:10:52,216 --> 00:10:54,915
You know, I didn't have to be
this poor kid down the block.
248
00:10:55,002 --> 00:10:56,830
I could be anybody.
249
00:10:56,917 --> 00:11:01,225
It was almost like this world
outside of the current world.
250
00:11:01,312 --> 00:11:06,404
Being online was a way for me
to escape from the real world.
251
00:11:06,491 --> 00:11:08,189
[inquisitive music]
252
00:11:08,276 --> 00:11:10,191
I started on IRC.
253
00:11:10,278 --> 00:11:14,717
IRC was a protocol
that is used for chat.
254
00:11:14,804 --> 00:11:16,937
I got into, you know, a
bunch of public channels
255
00:11:17,024 --> 00:11:18,765
and started meeting
different people.
256
00:11:18,852 --> 00:11:20,854
You know, I hadn't been
exposed to the world
257
00:11:20,941 --> 00:11:22,159
in any kind of way.
258
00:11:22,246 --> 00:11:25,162
Yet, in the evenings,
I'm sitting here
259
00:11:25,249 --> 00:11:27,338
talking to people from Australia
260
00:11:27,425 --> 00:11:29,645
and California, Europe.
261
00:11:29,732 --> 00:11:31,212
It was so primitive back then.
262
00:11:31,299 --> 00:11:33,127
There was no, like,
profile images.
263
00:11:33,214 --> 00:11:34,494
No one knew what
you looked like.
264
00:11:34,519 --> 00:11:36,739
So it was, you know, really pure
265
00:11:36,826 --> 00:11:39,350
interaction back then.
266
00:11:39,437 --> 00:11:42,440
They're united across
boundaries of class
267
00:11:42,527 --> 00:11:44,094
and race and identity.
268
00:11:44,181 --> 00:11:47,619
But everyone disguised
themselves behind alts.
269
00:11:47,707 --> 00:11:50,274
They didn't really know
anything about one another.
270
00:11:50,361 --> 00:11:52,233
You know, they were anonymous.
271
00:11:55,584 --> 00:11:59,544
From what I recall, I was
conversing with someone.
272
00:11:59,631 --> 00:12:02,112
We were talking about
audio compression.
273
00:12:02,199 --> 00:12:05,202
It was after the
conversation with this person
274
00:12:05,289 --> 00:12:10,033
that I went to the website
for the Fraunhofer Institute.
275
00:12:10,120 --> 00:12:12,644
The Fraunhofer
Institute in Germany,
276
00:12:12,732 --> 00:12:15,822
they were led by a man
named Karlheinz Brandenburg,
277
00:12:15,909 --> 00:12:18,955
who is a mathematics wizard
and an audio engineer
278
00:12:19,042 --> 00:12:20,827
and a computer programmer.
279
00:12:20,914 --> 00:12:24,395
Starting in the 1980s,
he spent 10, 15 years
280
00:12:24,482 --> 00:12:26,876
figuring out how he
could delete information
281
00:12:26,963 --> 00:12:29,792
from compact disc
files, shrink the music,
282
00:12:29,879 --> 00:12:31,620
and stream it over
the telephone.
283
00:12:31,707 --> 00:12:33,796
It took him about ten years
until he had something
284
00:12:33,883 --> 00:12:36,320
that was reasonably
working well.
285
00:12:36,407 --> 00:12:39,323
But they weren't able to
find commercial success
286
00:12:39,410 --> 00:12:40,977
with this technology.
287
00:12:41,064 --> 00:12:42,979
There was a lot of
politics involved.
288
00:12:43,066 --> 00:12:44,633
So in the end, Brandenburg,
289
00:12:44,720 --> 00:12:46,678
kind of in desperation
in the mid-'90s,
290
00:12:46,766 --> 00:12:49,116
just posted this MP3 encoder...
291
00:12:49,203 --> 00:12:52,249
basically this shrinking
ray for music...
292
00:12:52,336 --> 00:12:55,296
online for public
download for free.
293
00:12:55,383 --> 00:12:57,211
The warez scene picked it up,
294
00:12:57,298 --> 00:13:00,214
and then it got me thinking.
295
00:13:00,301 --> 00:13:05,872
What if I could extract the
CD audio into a WAV file
296
00:13:05,959 --> 00:13:07,917
and then compress that?
297
00:13:08,004 --> 00:13:11,225
The first song that I ripped was
298
00:13:11,312 --> 00:13:13,444
Metallica's "Until It Sleeps."
299
00:13:13,531 --> 00:13:18,145
♪ It hates you, so hold me ♪
300
00:13:18,232 --> 00:13:19,276
[modem chirping]
301
00:13:19,363 --> 00:13:21,104
I guess the rest is history.
302
00:13:25,456 --> 00:13:27,067
[inquisitive music]
303
00:13:27,154 --> 00:13:29,199
The Recording
Industry Association
304
00:13:29,286 --> 00:13:33,987
is really the trade group for
America's record companies.
305
00:13:34,074 --> 00:13:38,339
We counted sales to certify
gold and platinum records.
306
00:13:40,254 --> 00:13:45,128
And we had a, you know,
huge anti-piracy force.
307
00:13:45,215 --> 00:13:47,348
The American music
and recording industry
308
00:13:47,435 --> 00:13:49,872
has long been the hapless victim
309
00:13:49,959 --> 00:13:53,745
of the worldwide
illicit reproduction
310
00:13:53,833 --> 00:13:56,444
and sale of our copyrighted
sound recordings.
311
00:13:56,531 --> 00:14:00,970
And this practice, of course,
is popularly known as piracy.
312
00:14:01,057 --> 00:14:03,103
Physical piracy, it's historic.
313
00:14:03,190 --> 00:14:04,669
Like, in the old days, like,
314
00:14:04,756 --> 00:14:06,846
the guys would open
the trunk of their car,
315
00:14:06,933 --> 00:14:09,085
and they... you know, they
would have a bunch of cassettes
316
00:14:09,109 --> 00:14:10,893
and hand them out on the street.
317
00:14:10,980 --> 00:14:12,199
If I see my tape out there,
318
00:14:12,286 --> 00:14:13,437
I'm throwing your
whole table up,
319
00:14:13,461 --> 00:14:14,505
and you might get robbed.
320
00:14:17,291 --> 00:14:20,120
We sent an MTV staffer
to Uptown Manhattan
321
00:14:20,207 --> 00:14:22,383
to snoop out the price
and the availability
322
00:14:22,470 --> 00:14:24,080
of pirated Jay-Z discs.
323
00:14:37,833 --> 00:14:42,142
Physical pirates, they
were selling fake CDs
324
00:14:42,229 --> 00:14:44,796
or fake cassettes, and
they were distributing them
325
00:14:44,884 --> 00:14:47,712
to flea markets or, you
know, around the world.
326
00:14:47,799 --> 00:14:50,411
And it was actually a
really big business.
327
00:14:50,498 --> 00:14:51,934
The piracy and counterfeiting
328
00:14:52,021 --> 00:14:53,588
of which I speak
329
00:14:53,675 --> 00:14:59,376
is estimated to total about
$1.2 billion in value,
330
00:14:59,463 --> 00:15:02,989
and it represents one out
of every four recordings
331
00:15:03,076 --> 00:15:05,078
sold in world markets.
332
00:15:05,165 --> 00:15:08,559
And the perception was
that this physical piracy
333
00:15:08,646 --> 00:15:11,867
really hurt sales.
334
00:15:11,954 --> 00:15:15,653
Piracy harms America...
its creativity,
335
00:15:15,740 --> 00:15:18,004
our balance of payments,
and our rights owners.
336
00:15:21,790 --> 00:15:22,922
Come on. Let's be honest.
337
00:15:23,009 --> 00:15:24,662
Who really gets hurt by piracy?
338
00:15:24,749 --> 00:15:27,970
Was it really harming the
country as a whole, hmm?
339
00:15:28,057 --> 00:15:30,755
Or was this a warning
signal for an industry
340
00:15:30,842 --> 00:15:32,932
that refused to change?
341
00:15:33,019 --> 00:15:35,673
Around 1994, maybe,
I was working
342
00:15:35,760 --> 00:15:37,762
at the CD manufacturing plant.
343
00:15:37,849 --> 00:15:39,242
You had to start out as a temp,
344
00:15:39,329 --> 00:15:43,420
and then chances
are, you would become
345
00:15:43,507 --> 00:15:45,509
a full-time employee,
which paid a whole lot
346
00:15:45,596 --> 00:15:46,946
more money than being a temp.
347
00:15:47,033 --> 00:15:49,252
[upbeat music]
348
00:15:49,339 --> 00:15:52,342
I was at work every day on time.
349
00:15:52,429 --> 00:15:54,344
I worked all the overtime
they asked me to work,
350
00:15:54,431 --> 00:15:56,042
and I gave it 100%.
351
00:15:56,129 --> 00:15:57,869
So they moved me up.
352
00:15:57,957 --> 00:16:00,524
It felt good, you know,
starting from the bottom
353
00:16:00,611 --> 00:16:04,920
and then gradually
making my way to the top.
354
00:16:05,007 --> 00:16:07,923
Working at the plant, I
got invited to a party.
355
00:16:08,010 --> 00:16:09,664
And when I went to
this Christmas party,
356
00:16:09,751 --> 00:16:13,581
I noticed CDs laying
around that was not out.
357
00:16:13,668 --> 00:16:16,540
So then I kind of
put it all together,
358
00:16:16,627 --> 00:16:19,587
and I figured out, you know,
somebody inside the plant
359
00:16:19,674 --> 00:16:21,893
was kind of smuggling CDs out.
360
00:16:21,981 --> 00:16:23,417
Dell, he ain't slow.
361
00:16:23,504 --> 00:16:25,158
He started noticing.
362
00:16:25,245 --> 00:16:26,942
He was like, how you
getting over here
363
00:16:27,029 --> 00:16:28,596
to do such, such, such, such?
364
00:16:28,683 --> 00:16:30,859
I was like, well, Dell, look.
365
00:16:30,946 --> 00:16:32,469
You sending me over
here to clean up?
366
00:16:32,556 --> 00:16:34,819
"Oh, hell, yeah, boss. I
got you. I'll clean up."
367
00:16:34,906 --> 00:16:36,821
I'ma clean up everything.
368
00:16:36,908 --> 00:16:39,476
"I'ma go all over there,
clean up real good."
369
00:16:39,563 --> 00:16:42,523
There'd be CDs just
sitting on the floor,
370
00:16:42,610 --> 00:16:44,873
and you'd have to go
clean that stuff up.
371
00:16:44,960 --> 00:16:46,831
I mean, they printing money,
372
00:16:46,918 --> 00:16:48,920
and they leaving
it on the floor.
373
00:16:49,008 --> 00:16:50,531
Shit, I'm picking me up some.
374
00:16:50,618 --> 00:16:53,186
At first I was like,
I'ma take just one.
375
00:16:53,273 --> 00:16:56,232
Then I said, [...] this
shit. This Mary J. Blige.
376
00:16:56,319 --> 00:16:58,278
I might scratch it. I'm
taking all this shit.
377
00:16:58,365 --> 00:17:01,237
So, gradually, as
I seen more CDs,
378
00:17:01,324 --> 00:17:03,109
I started taking more CDs.
379
00:17:03,196 --> 00:17:05,546
And I started giving them
out for Christmas presents,
380
00:17:05,633 --> 00:17:07,069
birthday presents.
381
00:17:07,156 --> 00:17:09,071
I had so many CDs.
382
00:17:09,158 --> 00:17:11,421
I ain't feel bad, not
even a little bit.
383
00:17:11,508 --> 00:17:13,269
I did in the beginning, but
then I thought about it.
384
00:17:13,293 --> 00:17:15,121
I didn't. I didn't.
385
00:17:15,208 --> 00:17:17,079
I didn't. I ain't feel bad.
386
00:17:17,166 --> 00:17:18,994
I felt bad at first.
387
00:17:19,081 --> 00:17:21,059
If they wanted me to be good,
they would've paid me more.
388
00:17:21,083 --> 00:17:23,259
[modem chirping]
389
00:17:23,346 --> 00:17:24,869
[inquisitive music]
390
00:17:24,956 --> 00:17:26,958
The music industry
had always been
391
00:17:27,046 --> 00:17:29,787
really concerned about piracy.
392
00:17:29,874 --> 00:17:32,573
When the home cassette tape
recorder was introduced,
393
00:17:32,660 --> 00:17:35,054
their sales plummeted
through the floor,
394
00:17:35,141 --> 00:17:37,491
as people started to
create cassette dubs
395
00:17:37,578 --> 00:17:39,232
rather than buying albums.
396
00:17:39,319 --> 00:17:40,929
And in the mid-'90s,
they were really,
397
00:17:41,016 --> 00:17:42,409
really worried about CD burners.
398
00:17:42,496 --> 00:17:44,324
They thought that
was the big risk,
399
00:17:44,411 --> 00:17:45,997
and that's where they had
all of their attention.
400
00:17:46,021 --> 00:17:48,197
Once file-sharing
technology came along,
401
00:17:48,284 --> 00:17:50,330
they understood,
though, that everything
402
00:17:50,417 --> 00:17:51,983
that had come
before was nothing.
403
00:17:52,071 --> 00:17:54,899
Okay, we're speeding, John.
404
00:17:54,986 --> 00:17:56,379
Have you heard of
this thing, MP3?
405
00:17:56,466 --> 00:17:57,989
It's this...
- I just got it.
406
00:17:58,077 --> 00:17:59,730
- Yeah?
- I just picked it up.
407
00:17:59,817 --> 00:18:01,515
Really?
408
00:18:01,602 --> 00:18:03,014
- You can download...
- You can download songs
409
00:18:03,038 --> 00:18:04,648
from the internet.
- Right.
410
00:18:04,735 --> 00:18:06,998
You can download songs
and then, you know,
411
00:18:07,086 --> 00:18:08,478
basically pass them around.
412
00:18:08,565 --> 00:18:10,205
And you can play them
back, and you can...
413
00:18:10,263 --> 00:18:11,699
and copyrighted songs.
414
00:18:11,786 --> 00:18:13,701
[upbeat music]
415
00:18:13,788 --> 00:18:16,878
At this time, you've
got broadband internet.
416
00:18:16,965 --> 00:18:20,664
You have a computer with
a compact disc tray in it.
417
00:18:20,751 --> 00:18:23,450
Your hard drive is
getting just big enough.
418
00:18:23,537 --> 00:18:25,756
And then, of course,
the warez scene
419
00:18:25,843 --> 00:18:29,978
gets ahold of Fraunhofer's
MP3 shrink ray,
420
00:18:30,065 --> 00:18:33,982
which you can apply for
free to your compact disc
421
00:18:34,069 --> 00:18:37,681
to shrink it by 90% or more.
422
00:18:37,768 --> 00:18:40,162
Before that, if you wanted
to download an audio file,
423
00:18:40,249 --> 00:18:41,903
it was huge.
424
00:18:41,990 --> 00:18:45,298
The equivalent of a song might
take you hours to download.
425
00:18:45,385 --> 00:18:47,735
It was one thing
to take, you know,
426
00:18:47,822 --> 00:18:49,476
a software application
like a game,
427
00:18:49,563 --> 00:18:52,696
you know, some editing, you
know, tools or whatever.
428
00:18:52,783 --> 00:18:55,917
It was another to,
like, take a file format
429
00:18:56,004 --> 00:18:58,572
that was too big to
download or upload
430
00:18:58,659 --> 00:19:01,749
and compress it by a
factor of, like, 10 to 30.
431
00:19:01,836 --> 00:19:03,838
I mean, it was of the
coolest technologies
432
00:19:03,925 --> 00:19:05,970
that any of us had
ever seen, right?
433
00:19:06,057 --> 00:19:07,755
Like, it all of a
sudden made possible
434
00:19:07,842 --> 00:19:09,191
the transmission of music.
435
00:19:09,278 --> 00:19:10,801
People just started, you know,
436
00:19:10,888 --> 00:19:13,413
ripping music and sharing it.
437
00:19:13,500 --> 00:19:16,155
The fact that just a bunch
of ragtag group of hackers
438
00:19:16,242 --> 00:19:17,871
all got their hands
on it and just thought
439
00:19:17,895 --> 00:19:19,201
it was the coolest thing ever,
440
00:19:19,288 --> 00:19:21,116
we ended up using the technology
441
00:19:21,203 --> 00:19:24,250
just to innocuously share,
you know, whatever records
442
00:19:24,337 --> 00:19:26,358
we had in our own house,
you know, with one another.
443
00:19:26,382 --> 00:19:30,169
So that spawned this
whole second wave
444
00:19:30,256 --> 00:19:31,431
in the warez scene.
445
00:19:33,737 --> 00:19:37,088
Music's probably been the
one constant in my life
446
00:19:37,176 --> 00:19:39,178
since I was very young.
447
00:19:39,265 --> 00:19:40,831
Especially towards,
like, high school,
448
00:19:40,918 --> 00:19:42,355
people started to throw parties.
449
00:19:42,442 --> 00:19:43,617
Friends were into DJing.
450
00:19:43,704 --> 00:19:45,532
Hip-hop was a thing.
451
00:19:45,619 --> 00:19:48,752
I was into hip-hop.
Like, I was a DJ.
452
00:19:48,839 --> 00:19:51,102
It all kind of based
around this common theme
453
00:19:51,190 --> 00:19:53,061
of loving music.
454
00:19:53,148 --> 00:19:56,456
Very quickly, they
started to organize
455
00:19:56,543 --> 00:20:00,024
MP3 ripping scene groups.
456
00:20:00,111 --> 00:20:02,592
Four or five groups
sprang up in competition
457
00:20:02,679 --> 00:20:04,246
within a couple weeks.
458
00:20:04,333 --> 00:20:06,248
The very first was
a group called CDA,
459
00:20:06,335 --> 00:20:08,076
which was Compress Da Audio.
460
00:20:08,163 --> 00:20:10,296
Our group name was
Old School Classics.
461
00:20:10,383 --> 00:20:12,863
I was "the leader" of OSC.
462
00:20:12,950 --> 00:20:14,909
The Apocalypse Production Crew
463
00:20:14,996 --> 00:20:17,781
were a dominant force
to be reckoned with.
464
00:20:17,868 --> 00:20:20,480
I mean, APC was the top
dog for a long time.
465
00:20:20,567 --> 00:20:26,312
Being in APC, RNS was a group
that we raced to releases.
466
00:20:26,399 --> 00:20:31,708
RNS was the number-one
MP3 group in the scene.
467
00:20:31,795 --> 00:20:35,321
RNS was the three-letter
acronym for Rabid Neurosis.
468
00:20:35,408 --> 00:20:39,629
The leader of the group was a
14-year-old named Al Capone.
469
00:20:39,716 --> 00:20:42,241
I kind of settled on
the Al Capone moniker
470
00:20:42,328 --> 00:20:43,416
because of bootlegging.
471
00:20:43,503 --> 00:20:45,548
In my 12-year-old,
13-year-old mind,
472
00:20:45,635 --> 00:20:50,553
I fancied myself as far larger
and more important than I was.
473
00:20:50,640 --> 00:20:54,601
When I joined the RNS channel,
it was less than 15 people.
474
00:20:54,688 --> 00:20:56,298
I would be given
the operator status,
475
00:20:56,385 --> 00:20:59,388
which was kind of
a kingmaking thing,
476
00:20:59,475 --> 00:21:02,130
I guess, for my knowledge
of how to move files around.
477
00:21:02,217 --> 00:21:06,743
I was not a wealthy
kid. $15 was a big deal.
478
00:21:06,830 --> 00:21:08,615
Like, if I wanted
to go buy an album,
479
00:21:08,702 --> 00:21:11,444
mowing a lawn back then,
like, that was a $20 job.
480
00:21:11,531 --> 00:21:13,968
We would all rifle through
the CD collections at home
481
00:21:14,055 --> 00:21:16,579
and rip the single
track and upload it.
482
00:21:16,666 --> 00:21:18,451
As kind of the
technology progressed
483
00:21:18,538 --> 00:21:23,456
and we went from 28.8K modems
to DSL and cable modems,
484
00:21:23,543 --> 00:21:25,719
you know, the ability from
going from single tracks
485
00:21:25,806 --> 00:21:27,851
up to entire albums started.
486
00:21:27,938 --> 00:21:29,288
I joined as a ripper.
487
00:21:29,375 --> 00:21:32,378
I would have the
responsibility of ripping a CD,
488
00:21:32,465 --> 00:21:36,207
taking those tracks, uploading
those files onto a server,
489
00:21:36,295 --> 00:21:39,863
and then that gets distributed
across the RNS sites.
490
00:21:39,950 --> 00:21:43,214
Like, we were the sources
for services like Napster
491
00:21:43,302 --> 00:21:44,868
and Kazaa and LimeWire.
492
00:21:44,955 --> 00:21:47,697
Kazaa and LimeWire,
Napster were just feeding
493
00:21:47,784 --> 00:21:49,482
off of what they were doing.
494
00:21:49,569 --> 00:21:52,702
This was the dawn
of the golden age
495
00:21:52,789 --> 00:21:54,835
of internet piracy.
496
00:21:56,358 --> 00:21:57,968
While the pirates were building
497
00:21:58,055 --> 00:21:59,883
a brand-new digital world,
498
00:21:59,970 --> 00:22:02,712
the record industry was
still living in the past.
499
00:22:06,760 --> 00:22:09,589
So, in the early fall of '99,
500
00:22:09,676 --> 00:22:11,634
my head of anti-piracy
came to me and said,
501
00:22:11,721 --> 00:22:13,767
you got to look at this.
502
00:22:13,854 --> 00:22:16,465
And he literally
came into my office,
503
00:22:16,552 --> 00:22:18,032
you know, took over my computer,
504
00:22:18,119 --> 00:22:20,556
and turned on Napster.
505
00:22:20,643 --> 00:22:23,124
So now that we have
Napster, how do we use it?
506
00:22:23,211 --> 00:22:25,082
He said, pick a song.
507
00:22:25,169 --> 00:22:26,799
Do you want to type in
any name of an artist?
508
00:22:26,823 --> 00:22:28,912
So I said, you know,
Madonna, "Holiday."
509
00:22:28,999 --> 00:22:31,280
Let's do Butthole Surfers,
'cause butthole is a cool name.
510
00:22:31,306 --> 00:22:33,395
Surfers.
511
00:22:33,482 --> 00:22:34,831
And then...
- Just hit Enter.
512
00:22:34,918 --> 00:22:36,790
Hit Enter.
513
00:22:36,877 --> 00:22:40,359
And sure enough, 60 versions
of Madonna, "Holiday," came up.
514
00:22:40,446 --> 00:22:42,578
So we got a lot of
Butthole Surfers.
515
00:22:42,665 --> 00:22:43,927
It was like, whoa.
516
00:22:44,014 --> 00:22:47,583
And at the bottom of
the Napster application,
517
00:22:47,670 --> 00:22:51,413
you could see how many people
were online at the time
518
00:22:51,500 --> 00:22:53,633
and how many songs were
online at the time.
519
00:22:53,720 --> 00:22:56,200
I said, this is unbelievable.
520
00:22:56,287 --> 00:22:59,203
Let's reach out to them,
because maybe they don't know
521
00:22:59,290 --> 00:23:01,075
that this is completely illegal,
522
00:23:01,162 --> 00:23:03,425
like completely [...] illegal.
523
00:23:03,512 --> 00:23:06,254
Within a few weeks,
we got a call back
524
00:23:06,341 --> 00:23:08,038
from somebody who had said that
525
00:23:08,125 --> 00:23:09,405
they had just
started at Napster.
526
00:23:09,475 --> 00:23:10,606
[line trills]
527
00:23:15,394 --> 00:23:17,004
And we said, well...
528
00:23:24,359 --> 00:23:25,969
Welcome back to "1515."
529
00:23:26,056 --> 00:23:27,730
The Recording Industry
Association of America
530
00:23:27,754 --> 00:23:30,234
has filed a gigantic
lawsuit against Napster,
531
00:23:30,321 --> 00:23:31,888
although the
company, which stores
532
00:23:31,975 --> 00:23:34,543
no illicit music itself,
doesn't seem too concerned.
533
00:23:34,630 --> 00:23:38,504
So we sued them in
December of 1999,
534
00:23:38,591 --> 00:23:40,593
but, of course, that
didn't shut it down.
535
00:23:40,680 --> 00:23:43,247
It only made it more popular.
536
00:23:43,334 --> 00:23:45,554
Napster was growing and growing.
537
00:23:45,641 --> 00:23:47,227
How many MP3s do you
have on your computer?
538
00:23:47,251 --> 00:23:48,644
About 600.
539
00:23:48,731 --> 00:23:50,211
Maybe, like, a
hundred or something.
540
00:23:50,298 --> 00:23:52,779
Uh, 6,000 or 7,000.
541
00:23:52,866 --> 00:23:54,955
- Come again?
- 6,000 or 7,000.
542
00:23:55,042 --> 00:23:58,001
When Napster first came about,
543
00:23:58,088 --> 00:23:59,960
I didn't understand
the internet yet.
544
00:24:00,047 --> 00:24:01,483
I thought Yahoo was a person.
545
00:24:01,570 --> 00:24:03,267
Right now it's trying to log in,
546
00:24:03,354 --> 00:24:04,854
but a lot of people
are trying to get on.
547
00:24:04,878 --> 00:24:06,836
So it's popular.
548
00:24:06,923 --> 00:24:08,683
I hadn't heard of MP3s
when I came to school.
549
00:24:08,708 --> 00:24:10,274
One day, one of
my friends sent me
550
00:24:10,361 --> 00:24:12,668
the player that plays
them and a song and said,
551
00:24:12,755 --> 00:24:14,409
look what this does.
552
00:24:14,496 --> 00:24:16,126
And, you know, we
experimented around with it
553
00:24:16,150 --> 00:24:17,780
and found out that we
could go onto the network
554
00:24:17,804 --> 00:24:19,370
and find other songs.
555
00:24:19,458 --> 00:24:22,286
So here you have this
one platform that is...
556
00:24:22,373 --> 00:24:24,245
"I can get everything I want."
557
00:24:24,332 --> 00:24:26,247
[upbeat music]
558
00:24:26,334 --> 00:24:28,118
"MP3," I've heard rumors
559
00:24:28,205 --> 00:24:29,531
that it's the
second-most searched word
560
00:24:29,555 --> 00:24:31,644
on the Internet after "sex."
561
00:24:31,731 --> 00:24:33,931
When people started going to
these peer-to-peer sites...
562
00:24:33,994 --> 00:24:35,343
[record scratches]
563
00:24:35,430 --> 00:24:36,649
Yeah, crazy.
564
00:24:36,736 --> 00:24:37,867
[laughter] It's crazy.
565
00:24:37,954 --> 00:24:39,303
Do you see how we are?
566
00:24:39,390 --> 00:24:40,870
And this shit is that long ago.
567
00:24:40,957 --> 00:24:42,481
It was maddening.
568
00:24:42,568 --> 00:24:44,091
It was like, here
we go. Here we go.
569
00:24:44,178 --> 00:24:45,440
Battleship, battleship.
570
00:24:45,527 --> 00:24:47,355
Get to your stations.
571
00:24:47,442 --> 00:24:50,227
You'll get sites with just
thousands of different songs.
572
00:24:50,314 --> 00:24:51,944
- So it's easy, you would say?
- It's very easy.
573
00:24:51,968 --> 00:24:53,317
I don't even know.
574
00:24:53,404 --> 00:24:54,904
Is there a statute of
limitation on this shit
575
00:24:54,928 --> 00:24:56,648
before I start saying
that I was downloading
576
00:24:56,712 --> 00:24:58,279
and I was a part of Napster?
577
00:24:58,366 --> 00:25:00,237
It was so bad.
578
00:25:00,324 --> 00:25:02,501
Oh, my gosh.
579
00:25:02,588 --> 00:25:04,415
The pirates are out to get you.
580
00:25:04,503 --> 00:25:06,766
Don't let them brand
you with their mark.
581
00:25:06,853 --> 00:25:08,134
You need to make
an income somehow.
582
00:25:08,158 --> 00:25:09,769
You got to pay the bills.
583
00:25:09,856 --> 00:25:11,696
The way that it's set up
right now, it's theft.
584
00:25:11,727 --> 00:25:14,338
If you worked at McDonald's
and we went into your store
585
00:25:14,425 --> 00:25:17,603
and took all your meat and
you had to pay for that,
586
00:25:17,690 --> 00:25:18,884
you're gonna be kind of upset.
587
00:25:18,908 --> 00:25:22,912
[dramatic music]
588
00:25:22,999 --> 00:25:26,350
Musicians should be able
to earn from their work.
589
00:25:26,437 --> 00:25:27,961
This is about
Metallica and Napster.
590
00:25:28,048 --> 00:25:29,658
Let there be no
question about that.
591
00:25:29,745 --> 00:25:32,661
That's billions of dollars.
Something's got to be done.
592
00:25:32,748 --> 00:25:35,577
Since the time that our case
has been before the courts,
593
00:25:35,664 --> 00:25:38,319
Napster has grown from
a few thousand users
594
00:25:38,406 --> 00:25:41,409
to over 50 million users.
595
00:25:41,496 --> 00:25:42,647
You're not opposed, I gather,
596
00:25:42,671 --> 00:25:43,822
to file sharing on the internet?
597
00:25:43,846 --> 00:25:48,198
I do support people
sharing music.
598
00:25:48,285 --> 00:25:51,680
Unfortunately, right
now I'm being accused
599
00:25:51,767 --> 00:25:54,161
of sharing music that I'm
not supposed to share.
600
00:25:54,248 --> 00:25:56,598
[inquisitive music]
601
00:25:56,685 --> 00:25:58,165
This was the thing
about Napster.
602
00:25:58,252 --> 00:26:01,516
It had a huge amount
of music on it
603
00:26:01,603 --> 00:26:03,736
that you couldn't
get anywhere else,
604
00:26:03,823 --> 00:26:06,695
music that wasn't sold
by the record companies
605
00:26:06,782 --> 00:26:10,220
or by the artists, that was
very tightly controlled,
606
00:26:10,307 --> 00:26:13,049
and, in fact, artists never
would have released it.
607
00:26:13,136 --> 00:26:16,009
There's this song that
everybody wants to hear,
608
00:26:16,096 --> 00:26:17,793
the last Nirvana song
we ever recorded,
609
00:26:17,880 --> 00:26:19,403
which is a cool thing.
610
00:26:19,490 --> 00:26:21,207
The track is called
"You Know You're Right."
611
00:26:21,231 --> 00:26:22,624
Everybody knew we had it.
612
00:26:22,711 --> 00:26:24,254
We were like, we're
never gonna release it.
613
00:26:24,278 --> 00:26:25,758
But then this past May,
614
00:26:25,845 --> 00:26:27,673
the song was leaked
onto the internet.
615
00:26:27,760 --> 00:26:29,326
The fun thing about Napster was,
616
00:26:29,413 --> 00:26:32,112
it had such a
diversity of music.
617
00:26:32,199 --> 00:26:35,463
We weren't into it for,
you know, making millions
618
00:26:35,550 --> 00:26:37,247
off of the backs of
artists or anything.
619
00:26:37,334 --> 00:26:39,510
Like, straight up, we just
wanted music really bad.
620
00:26:39,598 --> 00:26:43,514
This person was in Spain,
and he put clips of it up.
621
00:26:43,602 --> 00:26:45,734
I guess we're more of
the Robin Hood, right?
622
00:26:45,821 --> 00:26:47,780
You know, we're just
spreading the music
623
00:26:47,867 --> 00:26:51,218
and getting it out there, and
we're just listening to it.
624
00:26:51,305 --> 00:26:55,265
It was so fan-centric.
I really got that.
625
00:26:55,352 --> 00:26:58,486
And that's why the whole
thing was just really hard.
626
00:27:06,842 --> 00:27:08,907
Music, believe it or not, used
to come out every Tuesday.
627
00:27:08,931 --> 00:27:10,541
[chuckles]
628
00:27:10,629 --> 00:27:12,543
Why Tuesdays? I don't know.
629
00:27:12,631 --> 00:27:15,024
Systems... it's accounting.
630
00:27:15,111 --> 00:27:17,505
The industry was built on
that foundational truth.
631
00:27:17,592 --> 00:27:20,464
You wanted the independent
distributors and the retailers
632
00:27:20,551 --> 00:27:24,251
to all have the music as close
to the same moment as you can.
633
00:27:24,338 --> 00:27:26,645
It goes back decades.
634
00:27:26,732 --> 00:27:29,430
As soon as the scene group
started pirating music,
635
00:27:29,517 --> 00:27:31,693
they turned it into a race.
636
00:27:31,780 --> 00:27:34,000
And it was a race
to be the first
637
00:27:34,087 --> 00:27:35,958
with a new song on the internet.
638
00:27:36,045 --> 00:27:37,743
[Outkast's "B.O.B."]
639
00:27:37,830 --> 00:27:40,136
When you're, like,
a Tuesday ripper,
640
00:27:40,223 --> 00:27:42,530
which is somebody that
gets stuff on release day,
641
00:27:42,617 --> 00:27:45,315
Monday night, you're
doing a release check.
642
00:27:45,402 --> 00:27:48,449
And you build a route to
where you were gonna go
643
00:27:48,536 --> 00:27:50,756
to pick up releases
on Tuesday morning.
644
00:27:50,843 --> 00:27:53,062
CDs usually came out
on Tuesdays in stores.
645
00:27:53,149 --> 00:27:54,803
It was imperative that,
once we had access
646
00:27:54,890 --> 00:27:56,283
to the physical CD itself,
647
00:27:56,370 --> 00:27:58,198
that we would rip it
as fast as possible,
648
00:27:58,285 --> 00:27:59,547
upload it onto the internet.
649
00:27:59,634 --> 00:28:01,636
To us, I guess, it was a game.
650
00:28:01,723 --> 00:28:05,031
You'd drive to Best Buy, and
you'd wait for it to open.
651
00:28:05,118 --> 00:28:06,685
'Cause the minute
the doors open,
652
00:28:06,772 --> 00:28:08,643
you're going straight
to the singles rack.
653
00:28:08,730 --> 00:28:12,125
You'd end up getting pissed
off at Best Buy employees
654
00:28:12,212 --> 00:28:14,127
'cause you know they have
it, and they're like,
655
00:28:14,214 --> 00:28:15,365
oh, well, we just
haven't put them out yet.
656
00:28:15,389 --> 00:28:16,912
"I need you to go get it."
657
00:28:16,999 --> 00:28:19,219
They started bribing people
who worked at Walmart
658
00:28:19,306 --> 00:28:22,048
to leak them stuff, because
the discs would show up
659
00:28:22,135 --> 00:28:23,655
a week or two in
advance and be sitting
660
00:28:23,702 --> 00:28:25,225
in the back of the store.
661
00:28:25,312 --> 00:28:27,618
I only need one.
662
00:28:27,706 --> 00:28:30,752
You have to get home, rip
it, scan all the cover files,
663
00:28:30,839 --> 00:28:33,189
and everything
has to be perfect,
664
00:28:33,276 --> 00:28:37,237
and hopefully none of the
other 400 people globally
665
00:28:37,324 --> 00:28:40,327
are gonna upload it 5
seconds faster than you.
666
00:28:40,414 --> 00:28:42,721
Then they realized it was
possible to sometimes get
667
00:28:42,808 --> 00:28:44,897
the compact disc before
the release date.
668
00:28:44,984 --> 00:28:47,160
Maybe the music company
sent out a promo disc
669
00:28:47,247 --> 00:28:48,944
to a radio station.
670
00:28:49,031 --> 00:28:51,033
I worked at a college
radio station,
671
00:28:51,120 --> 00:28:52,576
and once I became
the station manager,
672
00:28:52,600 --> 00:28:54,297
that would give me
access to the mailbox.
673
00:28:54,384 --> 00:28:56,212
So all the CDs
that would come in,
674
00:28:56,299 --> 00:28:58,234
I would be the person to
be able to open the boxes
675
00:28:58,258 --> 00:29:00,042
and then rush them
back to my dorm room,
676
00:29:00,129 --> 00:29:02,697
rip them, upload it,
677
00:29:02,784 --> 00:29:04,327
and then bring those
CDs back to the office
678
00:29:04,351 --> 00:29:06,271
before, you know, anybody
knew anything about it.
679
00:29:06,353 --> 00:29:09,051
Two of my biggest
releases for RNS
680
00:29:09,138 --> 00:29:11,924
was Ludacris's first album,
"Back For the First Time,"
681
00:29:12,011 --> 00:29:13,664
and also Outkast, "Stankonia."
682
00:29:13,752 --> 00:29:15,884
Seeing that package from
Def Jam, ripping it open
683
00:29:15,971 --> 00:29:18,147
and seeing what it was,
and being like, oh, shit,
684
00:29:18,234 --> 00:29:20,106
this needs to go up right now.
685
00:29:20,193 --> 00:29:22,673
You go out and you look
at the largest names ever
686
00:29:22,761 --> 00:29:25,546
to grace the front
page of "XXL,"
687
00:29:25,633 --> 00:29:27,635
and you name it,
we got their album.
688
00:29:27,722 --> 00:29:31,421
We ripped every
single Def Jam album.
689
00:29:31,508 --> 00:29:35,382
You had, like, DMX, Method
Man, Ja Rule, Ashanti,
690
00:29:35,469 --> 00:29:37,732
all the Jay-Z albums,
Freeway, all of Murder Inc.,
691
00:29:37,819 --> 00:29:39,778
State Property, Yayo,
and Lloyd Banks,
692
00:29:39,865 --> 00:29:42,171
the Eminem album.
693
00:29:42,258 --> 00:29:43,845
As soon as the artists
turned in the record,
694
00:29:43,869 --> 00:29:46,001
you could, like, set a stopwatch
695
00:29:46,088 --> 00:29:47,829
for how soon it
was going to leak.
696
00:29:47,916 --> 00:29:51,050
One of the unintended
effects was that
697
00:29:51,137 --> 00:29:53,922
it broke the whole
Tuesday thing, right?
698
00:29:54,009 --> 00:29:56,882
'Cause now what
was Tuesday, right?
699
00:29:56,969 --> 00:29:58,622
People wanted to
listen to new music
700
00:29:58,709 --> 00:30:00,146
on any time they felt like it.
701
00:30:00,233 --> 00:30:02,322
You could just see that
we were affecting the way
702
00:30:02,409 --> 00:30:05,020
that they were releasing music.
703
00:30:05,107 --> 00:30:07,675
Berman changed the street date.
704
00:30:07,762 --> 00:30:09,590
I think you moved it to Friday.
- Yeah.
705
00:30:09,677 --> 00:30:13,637
We moved the street date up,
and it became a cycle with us
706
00:30:13,724 --> 00:30:16,597
that we always had our street
date that we marketed to,
707
00:30:16,684 --> 00:30:19,687
and then we had our plan
B, and then we had our,
708
00:30:19,774 --> 00:30:21,558
"Okay, we're just
gonna have to pivot."
709
00:30:21,645 --> 00:30:23,996
And if you had to spend
710
00:30:24,083 --> 00:30:26,825
an extra few hundred
thousand dollars on shipping,
711
00:30:26,912 --> 00:30:29,610
that's what the price
of the game was.
712
00:30:29,697 --> 00:30:32,918
The economic damage
they caused was real.
713
00:30:33,005 --> 00:30:35,659
It's not an exaggeration
to say that they were
714
00:30:35,746 --> 00:30:39,098
the ones running the entire
music distribution platform.
715
00:30:39,185 --> 00:30:40,839
While the industry was trying
716
00:30:40,926 --> 00:30:42,623
to rewrite the playbook...
717
00:30:42,710 --> 00:30:44,581
Eventually, the
scene said, well,
718
00:30:44,668 --> 00:30:47,280
maybe it's possible to get
the music even earlier.
719
00:30:47,367 --> 00:30:49,047
The pirates were already
changing the game.
720
00:30:49,108 --> 00:30:51,023
And so they kept burrowing
721
00:30:51,110 --> 00:30:53,460
into the music
industry supply chain.
722
00:30:53,547 --> 00:30:55,742
And they kept getting further
and further up the ladder,
723
00:30:55,766 --> 00:30:58,073
first through the promo guys,
724
00:30:58,160 --> 00:31:00,380
then through the
distribution guys.
725
00:31:00,467 --> 00:31:04,036
And then, finally,
they found a link
726
00:31:04,123 --> 00:31:07,039
into the music
pressing plant itself.
727
00:31:07,126 --> 00:31:09,998
[inquisitive music]
728
00:31:10,085 --> 00:31:12,392
♪ ♪
729
00:31:12,479 --> 00:31:15,177
[birds chirping]
730
00:31:18,093 --> 00:31:20,922
So, growing up, I didn't
get out of Shelby a lot.
731
00:31:21,009 --> 00:31:22,944
You know, wasn't really
anything to do around here,
732
00:31:22,968 --> 00:31:25,492
so I spent a lot of
time on the computer.
733
00:31:25,579 --> 00:31:27,189
[inquisitive music]
734
00:31:27,276 --> 00:31:30,018
I like to learn, so I was
pretty much fascinated
735
00:31:30,105 --> 00:31:32,064
by how computers work.
736
00:31:32,151 --> 00:31:34,501
He's always been that innovator.
737
00:31:34,588 --> 00:31:36,329
He always wanted
to start something,
738
00:31:36,416 --> 00:31:39,027
and he was always
interested in stuff
739
00:31:39,114 --> 00:31:41,203
that we didn't have
anything... any idea about,
740
00:31:41,290 --> 00:31:43,771
like the computers
and technology.
741
00:31:43,858 --> 00:31:47,079
You took him down to Sears.
- Yeah.
742
00:31:47,166 --> 00:31:49,472
Was he old... he wasn't
even old enough to drive.
743
00:31:49,559 --> 00:31:52,388
And he went and
purchased a computer.
744
00:31:52,475 --> 00:31:54,477
So, when I got my first
computer, I took it apart,
745
00:31:54,564 --> 00:31:56,827
and I put it back
together just to see
746
00:31:56,915 --> 00:31:58,786
how everything tied in together.
747
00:31:58,873 --> 00:32:00,875
He done tore that computer up.
748
00:32:00,962 --> 00:32:02,311
[laughter]
749
00:32:02,398 --> 00:32:04,574
And he put it back together.
- Yeah, he did.
750
00:32:04,661 --> 00:32:07,708
- And I was impressed.
- Yeah.
751
00:32:07,795 --> 00:32:10,058
Dell, the boy is a genius.
752
00:32:10,145 --> 00:32:12,843
He was supposed to be on
Wall Street somewhere.
753
00:32:12,931 --> 00:32:15,107
Shelby too little for him.
754
00:32:15,194 --> 00:32:16,586
I was completely self-taught,
755
00:32:16,673 --> 00:32:18,327
never had a class.
756
00:32:18,414 --> 00:32:21,287
Call it a gift from God,
I just kind of knew.
757
00:32:27,206 --> 00:32:29,121
I had this building
built in the backyard.
758
00:32:29,208 --> 00:32:31,732
I had ran me a network
cable down there, you know,
759
00:32:31,819 --> 00:32:34,039
so I would have internet,
and that pretty much
760
00:32:34,126 --> 00:32:36,432
became, like, my
little workshop.
761
00:32:41,829 --> 00:32:43,657
Tony Docker was a friend of mine
762
00:32:43,744 --> 00:32:45,528
who worked at the CD plant.
763
00:32:45,615 --> 00:32:49,141
I found out he had a computer,
and he found out I had one.
764
00:32:49,228 --> 00:32:52,448
So we started hanging out
and started doing things,
765
00:32:52,535 --> 00:32:54,276
you know, pretty much
on the computer side.
766
00:32:54,363 --> 00:32:56,800
He came out and sat me down
at his computer and said
767
00:32:56,887 --> 00:32:59,803
some guys wanted to talk to me.
768
00:32:59,890 --> 00:33:04,634
Kali, he asked me to be a
member of the group RNS.
769
00:33:04,721 --> 00:33:05,829
I didn't know a lot about him.
770
00:33:05,853 --> 00:33:07,376
I knew he was from California.
771
00:33:07,463 --> 00:33:10,553
He was always paranoid
about, you know, the Feds,
772
00:33:10,640 --> 00:33:13,426
so he took a lot of precautions.
773
00:33:13,513 --> 00:33:15,036
You know, he only talked to you
774
00:33:15,123 --> 00:33:17,473
through encrypted software.
775
00:33:17,560 --> 00:33:20,433
The screen name Kali is K-A-L-I,
776
00:33:20,520 --> 00:33:24,089
which is a reference to
the Hindu God of death.
777
00:33:24,176 --> 00:33:26,656
Who is Kali? He
liked to smoke weed.
778
00:33:26,743 --> 00:33:29,050
He likes to listen to
hip-hop. He was in California.
779
00:33:29,137 --> 00:33:30,399
We had a lot of conversations,
780
00:33:30,486 --> 00:33:32,184
and we knew each
other for many years.
781
00:33:32,271 --> 00:33:34,012
But I never knew his name.
782
00:33:34,099 --> 00:33:36,840
It was a big deal for Kali to be
783
00:33:36,927 --> 00:33:39,017
number one as far
as on releases.
784
00:33:39,104 --> 00:33:42,498
He did not want to
get beat on any leaks.
785
00:33:42,585 --> 00:33:45,153
He wanted us to be the
first group to leak it.
786
00:33:45,240 --> 00:33:49,070
He was the one that was
able to sort of bring RNS
787
00:33:49,157 --> 00:33:53,422
from top two to undisputed
number one in the MP3 scene.
788
00:33:53,509 --> 00:33:57,165
♪ ♪
789
00:33:57,252 --> 00:33:59,863
He was able to consistently
get major releases
790
00:33:59,950 --> 00:34:01,952
two and three weeks
ahead of time,
791
00:34:02,040 --> 00:34:03,563
which was kind of unheard of.
792
00:34:03,650 --> 00:34:09,351
♪ ♪
793
00:34:11,962 --> 00:34:13,834
Kali knew I worked
for Universal Music
794
00:34:13,921 --> 00:34:15,314
and I could get the stuff
795
00:34:15,401 --> 00:34:17,142
before anybody
else could get it.
796
00:34:17,229 --> 00:34:20,101
[suspenseful music]
797
00:34:20,188 --> 00:34:24,714
♪ ♪
798
00:34:24,801 --> 00:34:27,761
I did remember seeing Adeg,
A-D-E-G, in the channel.
799
00:34:27,848 --> 00:34:29,415
I didn't know who he was.
800
00:34:29,502 --> 00:34:30,764
Adeg was the star.
801
00:34:30,851 --> 00:34:33,941
He was Kali's number-one ripper.
802
00:34:34,028 --> 00:34:38,163
He kept him hidden and
didn't want anybody
803
00:34:38,250 --> 00:34:40,991
to know who he was.
804
00:34:41,079 --> 00:34:43,777
Kali, he only really cared
about, like, the cachet
805
00:34:43,864 --> 00:34:45,779
of winning within the scene.
806
00:34:45,866 --> 00:34:48,129
There was just always something
that bugged me about him.
807
00:34:48,216 --> 00:34:54,216
♪ ♪
808
00:34:58,966 --> 00:35:02,796
Kali was the mastermind of RNS,
809
00:35:02,883 --> 00:35:05,233
and he took over from Al Capone.
810
00:35:05,320 --> 00:35:07,453
And some say he
actually sort of, like,
811
00:35:07,540 --> 00:35:10,151
he had a coup and
ended up in charge
812
00:35:10,238 --> 00:35:12,719
of this music distribution
and leaking group
813
00:35:12,806 --> 00:35:15,896
that was Rabid Neurosis.
814
00:35:15,983 --> 00:35:17,811
Under Kali's leadership,
815
00:35:17,898 --> 00:35:20,857
the group took it
to the next level.
816
00:35:27,037 --> 00:35:29,649
We started to see
an increasing amount
817
00:35:29,736 --> 00:35:33,392
of pre-release music,
which means before it was
818
00:35:33,479 --> 00:35:35,089
available to the public.
819
00:35:35,176 --> 00:35:37,831
That became, like, yet
an additional problem.
820
00:35:37,918 --> 00:35:40,703
'Cause Paul Rosenberg
is blowing up, yo.
821
00:35:40,790 --> 00:35:42,705
That's what it is.
822
00:35:42,792 --> 00:35:44,640
Yo, let's get the camera on
Paul Rosenberg for a minute.
823
00:35:44,664 --> 00:35:47,101
By the time we were
doing "The Eminem Show,"
824
00:35:47,188 --> 00:35:52,672
there was a lot of anxiety
around albums leaking.
825
00:35:52,759 --> 00:35:54,761
I think the first major leak,
826
00:35:54,848 --> 00:35:56,328
I believe it was
"The Eminem Show."
827
00:35:56,415 --> 00:35:58,808
MTV.com is reporting
828
00:35:58,895 --> 00:36:01,115
all 20 songs were
leaked to the internet.
829
00:36:01,202 --> 00:36:04,988
No other radio station has the
balls to play this, Anthony!
830
00:36:05,075 --> 00:36:09,036
The world debut
of the new Eminem.
831
00:36:09,123 --> 00:36:11,081
♪ This looks like
a job for me ♪
832
00:36:11,169 --> 00:36:12,779
♪ So everybody
just follow me ♪
833
00:36:12,866 --> 00:36:14,650
All that work, like,
834
00:36:14,737 --> 00:36:16,957
days, months, hours that I spent
835
00:36:17,044 --> 00:36:18,915
writing it, recording
it, tweaking it,
836
00:36:19,002 --> 00:36:21,527
like, all that shit,
now these songs leak.
837
00:36:21,614 --> 00:36:23,833
And I'm, like, [...].
838
00:36:23,920 --> 00:36:25,835
It was like music
should be free,
839
00:36:25,922 --> 00:36:27,422
and then it's like,
okay, well, here's what
840
00:36:27,446 --> 00:36:29,119
you don't understand if
music should be free.
841
00:36:29,143 --> 00:36:31,058
I have an engineer to pay.
842
00:36:31,145 --> 00:36:33,800
There's an entire army of
people that work at Interscope
843
00:36:33,887 --> 00:36:35,193
that need their paycheck.
844
00:36:35,280 --> 00:36:37,586
[laughs] You don't understand.
845
00:36:37,673 --> 00:36:39,545
This Eminem thing is bizarre.
846
00:36:39,632 --> 00:36:41,547
It was annoying.
847
00:36:41,634 --> 00:36:43,244
It was messing with
his creative process
848
00:36:43,331 --> 00:36:45,290
and how he wanted
people to hear it.
849
00:36:45,377 --> 00:36:46,682
What do I do?
850
00:36:46,769 --> 00:36:48,858
Do I try to make songs
like those that leaked?
851
00:36:48,945 --> 00:36:50,295
But then people go,
852
00:36:50,382 --> 00:36:52,688
well, we already
heard that from you.
853
00:36:52,775 --> 00:36:55,082
Well, we just found out
today that we have no choice
854
00:36:55,169 --> 00:36:57,824
but because of demand and
the piracy and everything
855
00:36:57,911 --> 00:37:00,174
that's going on out there
that we have to push
856
00:37:00,261 --> 00:37:02,785
the Eminem album
up, the new album,
857
00:37:02,872 --> 00:37:05,832
"The Eminem Show," up to May
28th rather than June 4th.
858
00:37:05,919 --> 00:37:08,008
The whole marketing plan
went out the window.
859
00:37:08,095 --> 00:37:10,619
I mean, every hour
that record was out,
860
00:37:10,706 --> 00:37:12,447
you were losing sales.
861
00:37:12,534 --> 00:37:13,970
I'm, you know,
falling over my desk,
862
00:37:14,057 --> 00:37:15,407
and Eminem's screaming at me.
863
00:37:15,494 --> 00:37:17,757
[tense music]
864
00:37:17,844 --> 00:37:20,194
What do I want people at home
to know about this record?
865
00:37:20,281 --> 00:37:21,500
It's out today.
866
00:37:21,587 --> 00:37:23,241
Like, us ripping a record,
867
00:37:23,328 --> 00:37:25,068
it was actually
good for the artist.
868
00:37:25,155 --> 00:37:26,461
It was free exposure.
869
00:37:26,548 --> 00:37:30,030
Your copy off the internet
is, like, not shit.
870
00:37:30,117 --> 00:37:31,640
It sounds like shit.
871
00:37:31,727 --> 00:37:33,425
We just shrugged it
off and figured, like,
872
00:37:33,512 --> 00:37:35,209
they sort of don't get it.
873
00:37:35,296 --> 00:37:36,950
This is the first
time that Eminem
874
00:37:37,037 --> 00:37:39,300
has put lyrics in the album
so people can read the album.
875
00:37:39,387 --> 00:37:41,128
And there's lyrics in it.
876
00:37:41,215 --> 00:37:43,261
It has a free DVD on the
first two million copies.
877
00:37:43,348 --> 00:37:45,175
And there's a DVD
that it comes with,
878
00:37:45,263 --> 00:37:46,829
and there's, like,
a lot of cool stuff,
879
00:37:46,916 --> 00:37:48,590
like, extra bonus stuff that
you can get if you go out
880
00:37:48,614 --> 00:37:50,311
and you buy the CD.
881
00:37:50,398 --> 00:37:51,984
And we have no choice but
to stop everything else
882
00:37:52,008 --> 00:37:54,141
we're doing and get
this record out.
883
00:37:54,228 --> 00:37:56,274
As the album got
released, probably a month
884
00:37:56,361 --> 00:37:58,058
before the release date,
885
00:37:58,145 --> 00:37:59,886
he had to reschedule his tours.
886
00:37:59,973 --> 00:38:04,456
And he was pretty
upset, from what I read.
887
00:38:04,543 --> 00:38:06,545
Whoever put my [bleep]
on the internet,
888
00:38:06,632 --> 00:38:08,174
I want to meet that
mother[bleep] and beat
889
00:38:08,198 --> 00:38:09,461
the [bleep] out of him.
890
00:38:09,548 --> 00:38:11,289
[mockingly] Oh, I
got Eminem's new CD.
891
00:38:11,376 --> 00:38:12,855
I got Eminem's new CD.
892
00:38:12,942 --> 00:38:14,833
[normally] That was my
first album that suffered,
893
00:38:14,857 --> 00:38:17,686
so it was devastating to
me in the sense of, like,
894
00:38:17,773 --> 00:38:21,255
oh, I just did all
that for nothing.
895
00:38:21,342 --> 00:38:22,885
As an artist, you
want to make something
896
00:38:22,909 --> 00:38:24,737
for the world to have,
897
00:38:24,824 --> 00:38:26,984
and now you're complaining
that it's being distributed?
898
00:38:30,264 --> 00:38:31,787
Come on.
899
00:38:31,874 --> 00:38:35,008
When Eminem hits, that
became the waterfall
900
00:38:35,095 --> 00:38:36,705
for all those ones
that followed.
901
00:38:36,792 --> 00:38:39,360
Korn's "Untouchables" was
leaked a full two months
902
00:38:39,447 --> 00:38:40,927
before its release date.
903
00:38:41,014 --> 00:38:43,059
The Recording Industry
Association of America
904
00:38:43,146 --> 00:38:45,279
stopped internet postings
of Madonna's new single.
905
00:38:45,366 --> 00:38:46,976
The track, it got leaked.
906
00:38:47,063 --> 00:38:48,848
♪ Da-da-da-da-da ♪
907
00:38:48,935 --> 00:38:50,110
It started moving faster.
908
00:38:50,197 --> 00:38:51,546
You were sitting here waiting.
909
00:38:51,633 --> 00:38:52,939
What's the date gonna be?
910
00:38:53,026 --> 00:38:54,810
Is that 12 days in front?
911
00:38:54,897 --> 00:38:56,421
Is that 9 days in front?
912
00:38:56,508 --> 00:38:58,945
Is that 14 days in front?
913
00:38:59,032 --> 00:39:00,990
You could do whatever
you wanted to do
914
00:39:01,077 --> 00:39:04,342
to make the process
of recording an album
915
00:39:04,429 --> 00:39:06,126
a security stronghold.
916
00:39:06,213 --> 00:39:08,520
You could record the
album in the Pentagon,
917
00:39:08,607 --> 00:39:10,783
Navy SEALs inside the studio.
918
00:39:10,870 --> 00:39:13,960
The second you handed
that album over
919
00:39:14,047 --> 00:39:17,529
for it to be
manufactured, that was it.
920
00:39:17,616 --> 00:39:18,921
This is 50 Cent.
921
00:39:19,008 --> 00:39:21,010
My album's coming
out February 11th.
922
00:39:21,097 --> 00:39:22,577
I turned the album in.
923
00:39:22,664 --> 00:39:24,840
It was in the possession of
the actual record company,
924
00:39:24,927 --> 00:39:26,364
the CD release.
925
00:39:26,451 --> 00:39:27,756
It would come out, like,
926
00:39:27,843 --> 00:39:30,280
three, four weeks ahead of time.
927
00:39:30,368 --> 00:39:31,717
And all the work that you put in
928
00:39:31,804 --> 00:39:33,545
and the brainpower and the hours
929
00:39:33,632 --> 00:39:35,416
and everything that you
put into your project
930
00:39:35,503 --> 00:39:38,376
is kind of out the window now.
931
00:39:38,463 --> 00:39:40,856
Anytime a leak happened,
suddenly you have
932
00:39:40,943 --> 00:39:42,249
millions of dollars at stake.
933
00:39:42,336 --> 00:39:44,469
How are we gonna deal with this?
934
00:39:44,556 --> 00:39:47,210
I think Berman usually
was always the one
935
00:39:47,297 --> 00:39:49,343
to break the news, and
Berman would just go...
936
00:39:49,430 --> 00:39:51,127
I mean, just the
look on his face,
937
00:39:51,214 --> 00:39:53,173
knowing the call he had to make.
938
00:39:53,260 --> 00:39:55,218
Berman was a wolf
when it come to that.
939
00:39:55,305 --> 00:39:58,352
He be like, Timbaland,
nothing is gonna get leaked.
940
00:39:58,439 --> 00:40:00,093
I promise you.
941
00:40:00,180 --> 00:40:01,549
They were looking at
the company saying,
942
00:40:01,573 --> 00:40:03,270
well, somebody broke
it down on your side.
943
00:40:03,357 --> 00:40:05,707
The music industry was
chasing itself in circles
944
00:40:05,794 --> 00:40:08,406
trying to pinpoint the
source of these leaks.
945
00:40:08,493 --> 00:40:10,213
Steve Berman couldn't
even explain it to me.
946
00:40:10,277 --> 00:40:11,559
I'm saying, explain
to me this shit.
947
00:40:11,583 --> 00:40:13,367
Artists were pointing
at the labels.
948
00:40:13,454 --> 00:40:14,779
- They were [...] pissed.
- They were pissed.
949
00:40:14,803 --> 00:40:16,544
They were [...] pissed.
950
00:40:16,631 --> 00:40:18,372
Get the [...] off
my phone, Steve.
951
00:40:18,459 --> 00:40:20,461
Labels were pointing at Napster.
952
00:40:20,548 --> 00:40:23,072
We've looked at how our
mastering is happening.
953
00:40:23,159 --> 00:40:26,467
The manufacturing plants
now have extra security.
954
00:40:26,554 --> 00:40:28,817
It's not us. It can't be us.
955
00:40:28,904 --> 00:40:29,968
He probably throw his hands up.
956
00:40:29,992 --> 00:40:31,385
[...] hell.
957
00:40:31,472 --> 00:40:32,995
Naturally, if anybody tells you
958
00:40:33,082 --> 00:40:35,868
they didn't feel abject
fear, they're full of shit,
959
00:40:35,955 --> 00:40:37,235
'cause we were terrified for us.
960
00:40:37,260 --> 00:40:38,523
We were terrified for the art.
961
00:40:38,610 --> 00:40:39,891
We were terrified
about everything,
962
00:40:39,915 --> 00:40:42,091
and we didn't understand it.
963
00:40:42,178 --> 00:40:44,659
None of them ever
suspected a factory worker
964
00:40:44,746 --> 00:40:47,140
down in a little
town called Shelby.
965
00:40:47,227 --> 00:40:49,882
You have to think,
966
00:40:49,969 --> 00:40:53,625
what if there's a giant hole in
the boat, and it's not fixable?
967
00:40:53,712 --> 00:40:55,496
What do we do?
968
00:40:55,583 --> 00:40:57,759
I remember Jimmy
walking in and saying,
969
00:40:57,846 --> 00:41:00,283
we got to flip this. We
got to attack the problem.
970
00:41:00,370 --> 00:41:02,285
I didn't give a shit
what anybody was doing.
971
00:41:02,372 --> 00:41:05,071
I was a CEO, and I was like,
I can't live like this.
972
00:41:05,158 --> 00:41:07,465
I don't want to be the
guy to sell the last CD.
973
00:41:07,552 --> 00:41:10,206
That's where we put on...
I don't say hard hats.
974
00:41:10,293 --> 00:41:12,992
I say helmets. Like,
we were at war.
975
00:41:13,079 --> 00:41:15,603
It's one of the biggest
exports America has,
976
00:41:15,690 --> 00:41:18,171
and it's going out of business.
977
00:41:18,258 --> 00:41:20,129
They all thought
they'd seen the worst.
978
00:41:20,216 --> 00:41:22,654
I never could picture
it being one person.
979
00:41:22,741 --> 00:41:24,220
But Dell's plan...
980
00:41:24,307 --> 00:41:26,309
Adeg, he was a star.
981
00:41:26,396 --> 00:41:28,703
Without him, none of
this would have happened.
982
00:41:28,790 --> 00:41:34,274
[chuckles] Well, Dell's
plan was just taking shape.
983
00:41:36,537 --> 00:41:40,537
[chuckles] Well, Dell's
plan was just taking shape.
74231
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