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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:01,602 --> 00:00:04,271 Narrator: AN MD-11 SPEEDS TOWARDS A RUNWAY IN JAPAN. 2 00:00:04,271 --> 00:00:07,241 Pilot: YEE-HAW! RIDE 'EM COWBOY. 3 00:00:07,241 --> 00:00:09,142 Man: CLEARLY IT WAS A WILD RIDE ON APPROACH. 4 00:00:09,142 --> 00:00:11,144 Narrator: A CHALLENGING LANDING BECOMES A DISASTER. 5 00:00:12,713 --> 00:00:14,715 Controller: THERE'S A CRASH ON 34-LEFT, AND THERE'S FIRE. 6 00:00:14,715 --> 00:00:16,650 Narrator: A CATASTROPHE CAUGHT ON TAPE. 7 00:00:16,650 --> 00:00:19,920 Man: THERE WAS SECURITY CAMERA VIDEO OF THE CRASH SEQUENCE. 8 00:00:19,920 --> 00:00:21,688 Narrator: BUT EVEN MORE SHOCKING... 9 00:00:21,688 --> 00:00:24,992 Man: HE HITS THE RUNWAY HARD ENOUGH TO BOUNCE. 10 00:00:24,992 --> 00:00:27,194 Narrator: IT'S NOT THE FIRST TIME THIS HAS HAPPENED. 11 00:00:27,194 --> 00:00:30,998 Man: THE INDUSTRY THOUGHT THAT THE PROBLEM HAD BEEN DEALT WITH. 12 00:00:30,998 --> 00:00:32,966 Man: WE'RE MISSING SOMETHING HERE. 13 00:00:32,966 --> 00:00:35,335 Man: PEOPLE WERE SURPRISED WHEN NARITA HAPPENED. 14 00:00:35,335 --> 00:00:37,037 Narrator: INVESTIGATORS NEED TO FIGURE OUT 15 00:00:37,037 --> 00:00:39,806 WHY THIS DEADLY PROBLEM HAS STRUCK AGAIN. 16 00:00:39,806 --> 00:00:43,110 Pilot: FIRE! 17 00:00:43,110 --> 00:00:45,145 Flight attendant: LADIES AND GENTLEMEN, WE ARE STARTING OUR APPROACH. 18 00:00:45,145 --> 00:00:46,380 Pilot: WE LOST BOTH ENGINES! 19 00:00:46,380 --> 00:00:47,648 Flight attendant: PUT THE MASK OVER YOUR NOSE. 20 00:00:47,648 --> 00:00:48,482 EMERGENCY DESCENT. 21 00:00:48,482 --> 00:00:49,549 Pilot: MAYDAY, MAYDAY. 22 00:00:49,549 --> 00:00:51,585 Flight attendant: BRACE FOR IMPACT! 23 00:00:51,585 --> 00:00:52,586 Controller: I THINK I LOST ONE. 24 00:00:52,586 --> 00:00:54,721 Man: INVESTIGATION STARTING... 25 00:00:55,822 --> 00:00:57,524 Man: HE'S GONNA CRASH! 26 00:01:08,368 --> 00:01:10,871 Narrator: FEDEX FLIGHT 14 IS ON FINAL APPROACH 27 00:01:10,871 --> 00:01:14,007 TO NEWARK INTERNATIONAL AIRPORT. 28 00:01:14,007 --> 00:01:15,208 Controller: BE ADVISED, 29 00:01:15,208 --> 00:01:18,645 SURFACE WINDS 2-5-0 DEGREES AT FIVE KNOTS. 30 00:01:18,645 --> 00:01:22,115 Narrator: THE BOEING MD-11 IS A STRETCH VERSION OF THE DC-10, 31 00:01:22,115 --> 00:01:24,952 IDEAL FOR HAULING CARGO. 32 00:01:24,952 --> 00:01:28,155 FLIGHT 14 IS SECONDS FROM THE NEWARK RUNWAY-- 33 00:01:28,155 --> 00:01:33,293 A LANDING THAT WILL HAVE MAJOR REPERCUSSIONS FOR YEARS TO COME. 34 00:01:33,293 --> 00:01:35,095 Altimeter: 50...40... 35 00:01:35,095 --> 00:01:37,531 Robert Benzon: THE FLIGHT DOWN TO ABOUT 50 FEET OFF THE GROUND 36 00:01:37,531 --> 00:01:40,167 WAS PERFECTLY NORMAL. 37 00:01:40,167 --> 00:01:42,235 Altimeter: 20... 38 00:01:42,235 --> 00:01:44,471 Narrator: NOW THE PLANE IS DROPPING TOO QUICKLY. 39 00:01:48,809 --> 00:01:51,678 IT HITS HARD AND BOUNCES. 40 00:01:51,678 --> 00:01:55,115 CATASTROPHE STRIKES AS THE RIGHT WING HITS THE GROUND. 41 00:01:58,585 --> 00:02:02,990 AMAZINGLY, NO ONE ON THE GROUND IS KILLED. 42 00:02:02,990 --> 00:02:06,026 Benzon: WE WERE ELATED VERY EARLY ON TO FIND OUT 43 00:02:06,026 --> 00:02:08,962 THAT THE PEOPLE ON BOARD THE AIRCRAFT ESCAPED 44 00:02:08,962 --> 00:02:13,367 WITH VERY, VERY MINOR INJURIES. 45 00:02:13,367 --> 00:02:14,835 Narrator: A VIOLENT CRASH 46 00:02:14,835 --> 00:02:16,937 AT ONE OF THE BUSIEST AIRPORTS IN THE UNITED STATES 47 00:02:16,937 --> 00:02:19,373 COULD EASILY HAVE LED TO A FATAL TRAGEDY. 48 00:02:19,373 --> 00:02:21,975 IT DEMANDS A FULL INVESTIGATION. 49 00:02:24,811 --> 00:02:28,148 THE NTSB'S BOB BENZON LEADS THE TEAM. 50 00:02:28,148 --> 00:02:32,853 A DESIGN QUIRK OF THE MD-11 IMMEDIATELY GRABS HIS ATTENTION. 51 00:02:32,853 --> 00:02:35,389 TO SAVE ON FUEL, ENGINEERS GAVE THE JET 52 00:02:35,389 --> 00:02:39,426 AN UNUSUALLY SMALL TAIL THAT REDUCES DRAG. 53 00:02:39,426 --> 00:02:41,061 Benzon: DURING THE INVESTIGATION, 54 00:02:41,061 --> 00:02:46,433 IT BECAME APPARENT TO US THAT THE MD-11 HAD DESIGN FEATURES, 55 00:02:46,433 --> 00:02:51,138 IF YOU WILL, THAT MADE IT SOMEWHAT MORE DIFFICULT TO LAND. 56 00:02:53,340 --> 00:02:55,042 Narrator: THE PLANE'S SMALL TAIL SURFACE 57 00:02:55,042 --> 00:02:58,578 MAKES THE MD-11 TEND TO PITCH UP. 58 00:02:58,578 --> 00:03:03,483 THE SOLUTION IS TO FLY FASTER TO INCREASE AIRFLOW OVER THE TAIL. 59 00:03:03,483 --> 00:03:07,854 THE MD-11 LANDS FASTER THAN ANY OTHER AIRLINER ON EARTH. 60 00:03:07,854 --> 00:03:10,257 TO LIFT THE TAIL AND PUSH THE NOSE DOWN, 61 00:03:10,257 --> 00:03:14,294 IT NEEDS TO COME IN AT MORE THAN 175 MILES AN HOUR. 62 00:03:14,294 --> 00:03:17,197 ONLY A FIGHTER JET HITS THE GROUND FASTER. 63 00:03:19,199 --> 00:03:21,835 Bill Bramble: ON SHORT FINAL AT HIGH APPROACH SPEEDS, 64 00:03:21,835 --> 00:03:23,837 EVENTS ARE SOMEWHAT COMPRESSED, 65 00:03:23,837 --> 00:03:28,442 SO GOOD REACTION TIME, GOOD REFLEXES ARE IMPORTANT. 66 00:03:28,442 --> 00:03:30,977 Narrator: BENZON EVENTUALLY CONCLUDES THAT PILOT ERROR 67 00:03:30,977 --> 00:03:34,614 IS TO BLAME FOR THE FIERY CRASH AT NEWARK. 68 00:03:34,614 --> 00:03:35,916 Benzon: THE WINGS WERE ROCKING 69 00:03:35,916 --> 00:03:37,751 A LITTLE BIT MORE THAN THEY SHOULD HAVE, 70 00:03:37,751 --> 00:03:40,220 AND HE BOUNCED THE FIRST LANDING. 71 00:03:40,220 --> 00:03:42,656 Narrator: THE PILOTS THEN PUSH THE NOSE DOWN, 72 00:03:42,656 --> 00:03:45,058 MAKING THE SECOND IMPACT EVEN WORSE. 73 00:03:45,058 --> 00:03:46,793 Benzon: THIS WAS A VERY, VERY HARD TOUCHDOWN 74 00:03:46,793 --> 00:03:48,428 THE SECOND TIME AROUND, 75 00:03:48,428 --> 00:03:51,298 DESTROYING THE LANDING GEAR ON THAT SIDE OF THE AIRCRAFT. 76 00:03:51,298 --> 00:03:55,802 SO IT WAS A VERY QUICK COMBINATION OF MINOR ERRORS 77 00:03:55,802 --> 00:04:01,441 THAT KIND OF SNOWBALLED INTO AN ACCIDENT. 78 00:04:01,441 --> 00:04:04,010 Narrator: IN HIS FINAL REPORT ON THE CRASH AT NEWARK, 79 00:04:04,010 --> 00:04:07,447 BENZON CALLS FOR BETTER PILOT TRAINING. 80 00:04:07,447 --> 00:04:08,682 THE RESULT? 81 00:04:08,682 --> 00:04:09,950 AN IMPROVED TECHNIQUE 82 00:04:09,950 --> 00:04:12,052 FOR RECOVERING FROM BOUNCED LANDINGS. 83 00:04:12,052 --> 00:04:14,721 MD-11 PILOTS LEARN HOW TO USE THEIR THROTTLES 84 00:04:14,721 --> 00:04:17,757 TO BRING THE PLANE BACK TO THE GROUND GENTLY. 85 00:04:17,757 --> 00:04:20,894 Paul Misencik: ADD A LITTLE POWER TO MAINTAIN A LANDING ATTITUDE 86 00:04:20,894 --> 00:04:22,028 AND ADD A LITTLE BIT OF POWER 87 00:04:22,028 --> 00:04:23,864 AND THEN JUST GENTLY LET THE THING COME 88 00:04:23,864 --> 00:04:27,601 BACK DOWN TO THE RUNWAY. 89 00:04:27,601 --> 00:04:31,238 Narrator: THE AIRLINE INDUSTRY MOVES ON FROM THE NEWARK CRASH, 90 00:04:31,238 --> 00:04:34,508 CONFIDENT THAT AN IMPORTANT LESSON HAS BEEN LEARNED. 91 00:04:39,246 --> 00:04:41,448 ALMOST 12 YEARS LATER... 92 00:04:41,448 --> 00:04:45,118 Controller: NIPPON CARGO 37, RUNWAY 34-LEFT, CLEARED TO LAND. 93 00:04:45,118 --> 00:04:47,320 Narrator: THE MD-11 IS STILL A POPULAR WORKHORSE 94 00:04:47,320 --> 00:04:49,956 FOR FLYING CARGO. 95 00:04:49,956 --> 00:04:53,360 FEDEX RELIES ON THE PLANE TO HAUL MILLIONS OF TON OF FREIGHT 96 00:04:53,360 --> 00:04:56,696 IN AND OUT OF CRUCIAL HUBS LIKE TOKYO'S NARITA AIRPORT, 97 00:04:56,696 --> 00:04:59,566 ONE OF THE BUSIEST AIRPORTS IN THE WORLD. 98 00:05:04,871 --> 00:05:07,841 Donald Wilson: FLYING CARGO WENT FROM BEING KIND OF ON THE LOWER RUNGS 99 00:05:07,841 --> 00:05:11,745 OF THE AVIATION PROFESSIONAL LADDER, IF YOU WILL, 100 00:05:11,745 --> 00:05:13,213 TO BEING AT THE TOP 101 00:05:13,213 --> 00:05:16,983 BECAUSE IT WAS DEPENDABLE, IT WAS GOOD, IT PAID THE SAME. 102 00:05:16,983 --> 00:05:18,785 PLUS, THE OTHER BENEFITS OF, 103 00:05:18,785 --> 00:05:22,989 WHILE THERE'S PRESSURE ALWAYS TO BE AS EFFICIENT AS POSSIBLE, 104 00:05:22,989 --> 00:05:25,525 THE FREIGHT SELDOM COMPLAINS ITSELF. 105 00:05:30,497 --> 00:05:31,998 Kevin Mosley: NARITA TOWER, FEDEX 80. 106 00:05:31,998 --> 00:05:34,634 13 MILES FOR 34-LEFT. 107 00:05:34,634 --> 00:05:40,006 Narrator: 54-YEAR-OLD KEVIN MOSLEY IS THE CAPTAIN ON FEDEX FLIGHT 80. 108 00:05:40,006 --> 00:05:44,044 HIS FIRST OFFICER IS 49-YEAR-OLD ANTHONY PINO. 109 00:05:44,044 --> 00:05:45,512 THE TWO VETERAN PILOTS 110 00:05:45,512 --> 00:05:48,181 ARE SECOND IN LINE TO LAND AT NARITA. 111 00:05:48,181 --> 00:05:49,616 Controller: FEDEX 80, NARITA TOWER. 112 00:05:49,616 --> 00:05:50,717 ON RUNWAY 34-LEFT. 113 00:05:50,717 --> 00:05:52,185 CONTINUE APPROACH. 114 00:05:52,185 --> 00:05:54,321 Mosley: FEDEX 80, ROGER. 115 00:05:54,321 --> 00:05:56,356 Wilson: WITHIN THAT LAST 200 MILES OR SO 116 00:05:56,356 --> 00:05:58,658 BEFORE YOU'RE GONNA LAND, 117 00:05:58,658 --> 00:06:01,561 A PILOT WOULD START THINKING ABOUT WHAT THE CONDITIONS ARE, 118 00:06:01,561 --> 00:06:04,231 RECHECK THE WEATHER, 119 00:06:04,231 --> 00:06:07,867 START PAYING ATTENTION TO WHAT WAS HAPPENING TO OTHER TRAFFIC. 120 00:06:11,171 --> 00:06:13,907 Narrator: AFTER AN OVERNIGHT FLIGHT FROM GUANGZHOU, CHINA, 121 00:06:13,907 --> 00:06:16,076 THE CREW IS LESS THAN 10 MINUTES FROM TOUCHING DOWN 122 00:06:16,076 --> 00:06:18,712 ON NARITA'S MAIN RUNWAY. 123 00:06:18,712 --> 00:06:22,082 TODAY, FIRST OFFICER PINO IS FLYING THE PLANE, 124 00:06:22,082 --> 00:06:24,784 WHILE THE CAPTAIN MONITORS THE INSTRUMENTS. 125 00:06:24,784 --> 00:06:26,019 Anthony Pino: ALL RIGHT. 126 00:06:26,019 --> 00:06:27,287 LET'S BEGIN THE BEFORE-LANDING CHECKLIST. 127 00:06:27,287 --> 00:06:28,521 Mosley: GOT IT. 128 00:06:28,521 --> 00:06:31,091 LANDING LIGHTS ON. 129 00:06:31,091 --> 00:06:36,096 Controller: FEDEX 80, SURFACE WIND IS 320 AT 28 KNOTS. 130 00:06:36,096 --> 00:06:37,631 Narrator: SEVEN MINUTES FROM LANDING, 131 00:06:37,631 --> 00:06:39,232 THE CONTROLLER GIVES THE CREW AN UPDATE 132 00:06:39,232 --> 00:06:41,901 ABOUT THE WIND CONDITIONS ON THE RUNWAY. 133 00:06:41,901 --> 00:06:44,170 Mosley: OKAY. COPY THAT. 134 00:06:44,170 --> 00:06:46,673 Narrator: THE PILOTS ARE IN THE MIDST OF THEIR APPROACH, 135 00:06:46,673 --> 00:06:49,843 A CRUCIAL TIME IN ANY FLIGHT. 136 00:06:49,843 --> 00:06:51,878 THE CREW MUST PERFORM DOZENS OF STEPS 137 00:06:51,878 --> 00:06:55,949 TO LOSE ALTITUDE AND DROP ABOUT 400 MILES AN HOUR OF AIRSPEED 138 00:06:55,949 --> 00:06:57,751 BEFORE THEY TOUCH DOWN. 139 00:06:57,751 --> 00:07:00,787 IT'S A VERY BUSY TIME IN THE COCKPIT. 140 00:07:00,787 --> 00:07:02,489 Benzon: THE PILOT'S GOT A ZILLION THINGS 141 00:07:02,489 --> 00:07:04,357 GOING THROUGH HIS HEAD. 142 00:07:04,357 --> 00:07:07,827 HIS EYEBALLS ARE ALL OVER THE PLACE, 143 00:07:07,827 --> 00:07:11,631 MAKING SURE THAT THE PROPOSED LANDING IS GOING FINE. 144 00:07:11,631 --> 00:07:13,300 Narrator: ON THIS FLIGHT, THE PILOTS HAVE 145 00:07:13,300 --> 00:07:16,903 AN ADDITIONAL CHALLENGE TO CONTEND WITH--POWERFUL WINDS. 146 00:07:16,903 --> 00:07:19,239 Pino: ANY THOUGHTS ON LANDING SPEED? 147 00:07:19,239 --> 00:07:24,311 Mosley: LET'S ADD 10 KNOTS, MAKE IT 164 KNOTS. 148 00:07:24,311 --> 00:07:26,279 Narrator: THEY NEED TO COME IN FASTER THAN USUAL 149 00:07:26,279 --> 00:07:28,415 TO COMBAT THE GUSTY CONDITIONS. 150 00:07:28,415 --> 00:07:30,917 Wilson: IF YOU HAVE GUSTS, THEN YOU HAVE TO FIGURE OUT 151 00:07:30,917 --> 00:07:33,553 THAT IT WILL AFFECT AND CHANGE 152 00:07:33,553 --> 00:07:35,488 THE LIFT CHARACTERISTICS OF THE AIRPLANE 153 00:07:35,488 --> 00:07:39,025 AS WELL AS THE SPEED OF THE AIRPLANE. 154 00:07:39,025 --> 00:07:41,594 Pino: LANDING GEAR. 155 00:07:41,594 --> 00:07:45,532 Mosley: GEAR DOWN. 156 00:07:45,532 --> 00:07:48,735 FOUR GREEN. 157 00:07:48,735 --> 00:07:51,705 Altimeter: 500... 158 00:07:51,705 --> 00:07:53,206 Mosley: OH, YEAH. 159 00:07:53,206 --> 00:07:56,943 CLEARED TO LAND 34-LEFT. 160 00:07:56,943 --> 00:07:59,779 STABLE. 161 00:07:59,779 --> 00:08:03,483 Pino: SHEEE. 162 00:08:03,483 --> 00:08:06,386 Wilson: YOU'RE REALLY WORKING IF YOU'RE THE PILOT FLYING 163 00:08:06,386 --> 00:08:09,522 ON A REALLY GUSTY, WINDY DAY. 164 00:08:12,826 --> 00:08:16,162 Narrator: THE PLANE IS DROPPING 13 FEET PER SECOND. 165 00:08:16,162 --> 00:08:19,165 Altimeter: 50...40...30... 166 00:08:19,165 --> 00:08:22,902 Narrator: IT WILL BE ON THE GROUND IN LESS THAN FIVE SECONDS. 167 00:08:22,902 --> 00:08:24,270 Altimeter: 20. 168 00:08:32,846 --> 00:08:34,013 Narrator: WITHOUT WARNING, 169 00:08:34,013 --> 00:08:38,318 THE MD-11 IS UPSIDE DOWN IN FLAMES. 170 00:08:39,886 --> 00:08:43,356 Controller: THERE'S A CRASH ON 34-LEFT, AND THERE'S FIRE. 171 00:08:43,356 --> 00:08:45,091 Narrator: FIRE CREWS RACE TO THE RUNWAY, 172 00:08:45,091 --> 00:08:47,160 WHERE A MASSIVE BLAZE HAS ENGULFED THE COCKPIT 173 00:08:47,160 --> 00:08:49,229 OF FEDEX FLIGHT 80. 174 00:08:52,665 --> 00:08:56,202 IT'S THE BIGGEST AIR DISASTER THE TOKYO AIRPORT HAS EVER SEEN. 175 00:08:59,172 --> 00:09:02,442 AIR TRAFFIC CONTROLLERS MUST NOW REDIRECT INCOMING FLIGHTS 176 00:09:02,442 --> 00:09:05,078 AWAY FROM THE BURNING DEBRIS. 177 00:09:09,015 --> 00:09:11,117 IT TAKES ALMOST HALF AN HOUR FOR FIREFIGHTERS 178 00:09:11,117 --> 00:09:14,421 TO DOUSE THE FLAMES SURROUNDING THE COCKPIT. 179 00:09:14,421 --> 00:09:19,459 BY THE TIME RESCUERS GET INSIDE, IT'S TOO LATE FOR THE PILOTS. 180 00:09:19,459 --> 00:09:20,960 TWO PEOPLE ARE DEAD, 181 00:09:20,960 --> 00:09:25,398 AND ANOTHER MD-11 LIES BURNING AT THE SIDE OF A RUNWAY. 182 00:09:28,201 --> 00:09:29,636 Masaru Chiba, translated: THE FIRST THING I NOTICED 183 00:09:29,636 --> 00:09:31,471 WHEN I ARRIVED AT THE ACCIDENT SITE 184 00:09:31,471 --> 00:09:32,939 WAS THAT THE PIECES OF THE AIRCRAFT 185 00:09:32,939 --> 00:09:35,875 WERE SCATTERED ACROSS A WIDE AREA. 186 00:09:38,678 --> 00:09:40,647 Narrator: THIS IS THE FIRST FATAL ACCIDENT 187 00:09:40,647 --> 00:09:43,817 IN NARITA AIRPORT'S 31-YEAR HISTORY. 188 00:09:45,885 --> 00:09:48,721 MASARU CHIBA OF THE JAPAN TRANSPORT SAFETY BOARD 189 00:09:48,721 --> 00:09:51,191 TAKES CHARGE OF THE INVESTIGATION. 190 00:09:55,495 --> 00:09:57,297 Chiba: WHEN WE SAW THE ACCIDENT SITE, 191 00:09:57,297 --> 00:10:00,934 MORE THAN HALF THE AIRCRAFT HAD BEEN COMPLETELY BURNED. 192 00:10:00,934 --> 00:10:02,368 SO I WAS AT A LOSS AT FIRST 193 00:10:02,368 --> 00:10:05,905 TO DECIDE WHERE WE SHOULD START THE INVESTIGATION. 194 00:10:07,474 --> 00:10:09,142 Narrator: THE AVIATION WORLD NEEDS TO KNOW 195 00:10:09,142 --> 00:10:12,812 WHY THIS MD-11 LANDING WENT SO WRONG. 196 00:10:12,812 --> 00:10:17,951 HAVE THE LESSONS FROM NEWARK BEEN FORGOTTEN? 197 00:10:17,951 --> 00:10:20,620 OR IS THIS AN ENTIRELY NEW PROBLEM? 198 00:10:26,092 --> 00:10:27,627 TWO PEOPLE ARE DEAD 199 00:10:27,627 --> 00:10:30,029 AND THE REMAINS OF AN MD-11 CARGO PLANE 200 00:10:30,029 --> 00:10:32,932 LIE SMOLDERING AT NARITA AIRPORT. 201 00:10:32,932 --> 00:10:34,767 INVESTIGATORS EXAMINE THE RUNWAY, 202 00:10:34,767 --> 00:10:36,503 SEARCHING FOR CLUES THAT MIGHT REVEAL 203 00:10:36,503 --> 00:10:39,339 HOW THIS LANDING WENT SO WRONG. 204 00:10:39,339 --> 00:10:40,640 Chiba: I WAS TRYING TO FIGURE OUT 205 00:10:40,640 --> 00:10:43,076 WHERE THE PLANE FIRST TOUCHED DOWN. 206 00:10:43,076 --> 00:10:46,079 THERE WERE VERY CLEAR TRACES FROM THE TIRES. 207 00:10:46,079 --> 00:10:48,681 THEREFORE, THE INITIAL CONTACT WITH THE GROUND 208 00:10:48,681 --> 00:10:52,318 WAS THE PLACE WHERE THERE WERE CLEAR TIRE MARKS. 209 00:10:52,318 --> 00:10:53,786 LOOK AT ALL THIS RUBBER. 210 00:10:53,786 --> 00:10:57,724 THIS IS WHERE THEY FIRST TOUCHED DOWN. 211 00:10:57,724 --> 00:10:59,125 Narrator: THE MARKS REVEAL 212 00:10:59,125 --> 00:11:02,829 WHERE THE PLANE FIRST SLAMMED ONTO THE RUNWAY. 213 00:11:02,829 --> 00:11:06,399 Chiba: THE SECOND CONTACT WAS WITH THE NOSE GEAR, 214 00:11:06,399 --> 00:11:08,234 AND WE FOUND PIECES OF THE FRONT WHEEL 215 00:11:08,234 --> 00:11:11,604 NEAR THE AREA WHERE IT HIT. 216 00:11:11,604 --> 00:11:13,473 Narrator: THEY ALSO SHOW THE PLANE HIT THE RUNWAY 217 00:11:13,473 --> 00:11:14,874 MORE THAN ONCE. 218 00:11:14,874 --> 00:11:18,878 Chiba: AND THIS IS WHERE THEY FINALLY CAME DOWN. 219 00:11:18,878 --> 00:11:21,514 EXTREMELY HARD, BY THE LOOKS OF IT. 220 00:11:26,819 --> 00:11:29,422 THE THIRD AREA THAT THE PLANE TOUCHED DOWN 221 00:11:29,422 --> 00:11:31,090 HAD A LOT OF SPILLED FUEL 222 00:11:31,090 --> 00:11:35,361 AND A BIG PORTION OF THE AIRCRAFT'S REMAINS. 223 00:11:35,361 --> 00:11:38,197 SO WE CONCLUDED THAT THERE WERE THREE CONTACT ZONES 224 00:11:38,197 --> 00:11:41,701 WHERE THE AIRCRAFT HIT THE GROUND. 225 00:11:41,701 --> 00:11:44,604 Narrator: INVESTIGATORS CATCH AN EARLY BREAK. 226 00:11:44,604 --> 00:11:46,639 THOUGH IT'S EXTREMELY RARE FOR A PLANE CRASH 227 00:11:46,639 --> 00:11:48,508 TO BE CAUGHT ON VIDEO, 228 00:11:48,508 --> 00:11:50,410 IT'S HAPPENED HERE. 229 00:11:54,447 --> 00:11:57,417 AN AIRPORT SURVEILLANCE CAMERA CONFIRMS CHIBA'S THEORY 230 00:11:57,417 --> 00:11:59,586 ABOUT THE VIOLENT LANDING. 231 00:12:02,121 --> 00:12:07,360 FLIGHT 80 BOUNCED TWICE BEFORE FINALLY SLAMMING INTO THE RUNWAY 232 00:12:07,360 --> 00:12:09,662 AND FLIPPING OVER IN FLAMES. 233 00:12:17,604 --> 00:12:20,506 Chiba: I ALSO SAW THE PICTURES FROM THE SURVEILLANCE CAMERAS. 234 00:12:20,506 --> 00:12:25,411 I WAS CONVINCED THAT THE AIRCRAFT HIT THREE TIMES. 235 00:12:25,411 --> 00:12:29,616 I'VE NEVER SEEN SUCH A TERRIBLE ACCIDENT BEFORE. 236 00:12:31,184 --> 00:12:33,152 Narrator: THE SIMILARITIES BETWEEN THIS ACCIDENT 237 00:12:33,152 --> 00:12:37,023 AND THE CRASH OF FLIGHT 14 IN NEWARK ARE VERY DISTURBING. 238 00:12:37,023 --> 00:12:39,559 INVESTIGATORS FACE IMMEDIATE PRESSURE TO FIGURE OUT 239 00:12:39,559 --> 00:12:43,029 EXACTLY WHO OR WHAT IS TO BLAME THIS TIME. 240 00:12:43,029 --> 00:12:44,464 Bramble: IT HAD BEEN 10 YEARS 241 00:12:44,464 --> 00:12:47,400 SINCE THE LAST ACCIDENT INVOLVING AN MD-11, 242 00:12:47,400 --> 00:12:49,936 AND WHEN NARITA OCCURRED IT WAS CLEAR 243 00:12:49,936 --> 00:12:54,307 THAT THE PROBLEM OF THESE TYPES OF MD-11 ACCIDENTS 244 00:12:54,307 --> 00:12:57,076 HAD NOT BEEN SOLVED. 245 00:12:59,112 --> 00:13:01,381 Narrator: INVESTIGATORS INTERVIEW THE TOWER CONTROLLERS 246 00:13:01,381 --> 00:13:05,585 TO LEARN MORE ABOUT THE MOMENTS LEADING UP TO THE CRASH. 247 00:13:05,585 --> 00:13:08,054 THEY HEAR THAT PILOTS LANDING AHEAD OF FLIGHT 80 248 00:13:08,054 --> 00:13:09,856 REPORTED VERY TURBULENT CONDITIONS 249 00:13:09,856 --> 00:13:12,291 ON APPROACH TO THE RUNWAY. 250 00:13:13,826 --> 00:13:16,062 Pilot: NARITA TOWER, BE ADVISED, 251 00:13:16,062 --> 00:13:19,298 WE HIT SOME WIND SHEAR ON FINAL JUST BELOW 2,000. 252 00:13:22,568 --> 00:13:25,471 Chiba: THE ACCIDENT HAPPENED RIGHT AFTER A COLD FRONT HAD PASSED, 253 00:13:25,471 --> 00:13:28,508 SO IT WAS VERY WINDY. 254 00:13:28,508 --> 00:13:31,044 THE PILOT OF THE PREVIOUS FLIGHT ACTUALLY REPORTED 255 00:13:31,044 --> 00:13:35,782 THEY EXPERIENCED WIND SHEAR DURING THEIR FLIGHT. 256 00:13:35,782 --> 00:13:37,750 Narrator: WIND SHEAR IS THE TERM PILOTS USE 257 00:13:37,750 --> 00:13:40,753 TO DESCRIBE DANGEROUSLY SHIFTING WINDS. 258 00:13:40,753 --> 00:13:42,388 Wilson: THAT'S A REALLY RAPID CHANGE 259 00:13:42,388 --> 00:13:44,390 IN THE DIRECTION OR VELOCITY OF WIND, 260 00:13:44,390 --> 00:13:46,192 AND IT CAN REALLY AFFECT THE FLYING CHARACTERISTICS 261 00:13:46,192 --> 00:13:48,528 OF THE AIRPLANE. 262 00:13:48,528 --> 00:13:51,964 Narrator: STRONG WIND SHEAR CAN PUSH A PLANE VIOLENTLY UP OR DOWN, 263 00:13:51,964 --> 00:13:54,434 CAUSING IT TO LOSE LIFT. 264 00:13:54,434 --> 00:13:58,571 NEAR A RUNWAY, IT CAN BE FATAL. 265 00:13:58,571 --> 00:14:02,008 IN 1985, DELTA AIRLINES FLIGHT 191 266 00:14:02,008 --> 00:14:05,578 HIT WIND SHEAR WHILE LANDING AT DALLAS-FORT WORTH AIRPORT. 267 00:14:05,578 --> 00:14:08,915 137 PEOPLE WERE KILLED IN THE CRASH. 268 00:14:12,485 --> 00:14:15,922 AFTER THAT ACCIDENT, AIRPORTS INSTALLED DOPPLER RADAR, 269 00:14:15,922 --> 00:14:17,957 WHICH CAN DETECT WIND SHEAR ON RUNWAYS 270 00:14:17,957 --> 00:14:21,694 AND WARN PILOTS WHEN LANDING MIGHT BE DANGEROUS. 271 00:14:23,129 --> 00:14:25,965 CONTROLLERS AT NARITA WERE RELYING ON THAT TECHNOLOGY 272 00:14:25,965 --> 00:14:29,168 AS FEDEX FLIGHT 80 CAME IN FOR ITS LANDING. 273 00:14:29,168 --> 00:14:31,938 Controller: RUNWAY 34-LEFT, WIND SHEAR ON FINAL. 274 00:14:31,938 --> 00:14:33,639 Mosley: IT'S GONNA BE A BUMPY ONE. 275 00:14:33,639 --> 00:14:37,110 Pino: ALL OVER IT. 276 00:14:37,110 --> 00:14:38,778 Narrator: THE CONTROLLER TELLS INVESTIGATORS 277 00:14:38,778 --> 00:14:42,615 HE WARNED THE FEDEX CREW TO BE ON GUARD FOR WIND SHEAR. 278 00:14:42,615 --> 00:14:46,052 WHAT INVESTIGATORS NEED NOW IS MORE DETAILED WIND ANALYSIS 279 00:14:46,052 --> 00:14:48,421 FROM SENSORS AROUND THE AIRPORT, 280 00:14:48,421 --> 00:14:51,424 BUT COLLECTING THE DATA WILL TAKE SOME TIME. 281 00:14:51,424 --> 00:14:52,925 THEY'LL HAVE TO WAIT TO FIND OUT 282 00:14:52,925 --> 00:14:55,495 JUST HOW DANGEROUS THE WIND CONDITIONS WERE 283 00:14:55,495 --> 00:14:58,464 DURING FLIGHT 80'S FATAL LANDING. 284 00:15:04,237 --> 00:15:08,508 MEANWHILE, A RECOVERY TEAM HAS MADE A MAJOR BREAKTHROUGH. 285 00:15:08,508 --> 00:15:12,378 THEY'VE PULLED THE BLACK BOXES FROM THE SCORCHED WRECKAGE. 286 00:15:12,378 --> 00:15:15,114 THE DATA ON THE RECORDERS COULD EXPLAIN WHAT HAPPENED 287 00:15:15,114 --> 00:15:18,951 IN THE LAST FEW MOMENTS OF THE MD-11 LANDING-- 288 00:15:18,951 --> 00:15:22,488 UNLESS THAT DATA HAS BEEN DESTROYED BY FIRE. 289 00:15:22,488 --> 00:15:26,259 Chiba: THESE ARE A LOT MORE DAMAGED THAN I THOUGHT THEY'D BE. 290 00:15:26,259 --> 00:15:30,029 I HOPE THEY CAN GET SOMETHING OUT OF THESE. 291 00:15:30,029 --> 00:15:31,664 IT WAS HEAVILY DAMAGED. 292 00:15:31,664 --> 00:15:34,801 IT WAS EXPOSED TO EXTREMELY HIGH HEAT. 293 00:15:37,170 --> 00:15:39,172 LET'S GET THEM PACKING. 294 00:15:43,442 --> 00:15:47,013 WE WANTED TO BE ABSOLUTELY SURE WE WOULD GET THE DATA, 295 00:15:47,013 --> 00:15:48,748 SO WE ASSIGNED AN INVESTIGATOR 296 00:15:48,748 --> 00:15:52,752 TO TAKE THE RECORDERS TO THE UNITED STATES. 297 00:15:52,752 --> 00:15:54,487 Narrator: THE BLACK BOXES ARE ON THE NEXT FLIGHT 298 00:15:54,487 --> 00:15:56,222 TO WASHINGTON, D.C., 299 00:15:56,222 --> 00:16:00,459 WHERE NTSB EXPERTS WILL TRY TO RECOVER THE CRITICAL DATA. 300 00:16:03,196 --> 00:16:05,965 WHILE INVESTIGATORS WAIT FOR NEWS FROM WASHINGTON, 301 00:16:05,965 --> 00:16:08,201 THEY CONSIDER ANOTHER POSSIBILITY-- 302 00:16:08,201 --> 00:16:10,136 THAT FLIGHT 80 WAS THROWN OFF BALANCE 303 00:16:10,136 --> 00:16:12,505 BY THE LOAD IT WAS CARRYING. 304 00:16:15,908 --> 00:16:22,014 Chiba: WHAT IF THE CARGO SHIFTED AT THE LAST MINUTE? 305 00:16:22,014 --> 00:16:24,884 Benzon: THERE ARE SEVERAL THINGS THAT CAN AFFECT THE CARGO AIRCRAFT 306 00:16:24,884 --> 00:16:26,919 DURING TAKEOFFS OR LANDINGS. 307 00:16:26,919 --> 00:16:32,325 ONE OF THE THINGS THAT PILOTS ALWAYS FEAR IS SHIFTING CARGO. 308 00:16:32,325 --> 00:16:35,862 Narrator: FEDEX FLIGHT 80 WAS CARRYING MORE THAN 50 TONS OF CARGO, 309 00:16:35,862 --> 00:16:38,598 DELIVERIES LARGE AND SMALL. 310 00:16:41,767 --> 00:16:44,437 LOADING CARGO IS AN EXACT SCIENCE, 311 00:16:44,437 --> 00:16:45,838 DISTRIBUTING WEIGHT IN A WAY 312 00:16:45,838 --> 00:16:48,241 THAT DOES NOT UNBALANCE THE AIRCRAFT. 313 00:16:48,241 --> 00:16:51,978 THAT'S ESPECIALLY TRUE IN THE ALREADY TEMPERAMENTAL MD-11. 314 00:16:54,280 --> 00:16:56,749 THE FASTENERS THAT HOLD THE CARGO IN PLACE 315 00:16:56,749 --> 00:16:59,185 HAVE SURVIVED THE FIRE. 316 00:16:59,185 --> 00:17:01,387 THERE IS NO EVIDENCE THEY FAILED. 317 00:17:01,387 --> 00:17:02,855 Chiba: THEY LOOK FINE. 318 00:17:02,855 --> 00:17:05,558 LET'S CHECK OUT THE OTHERS. 319 00:17:08,594 --> 00:17:14,500 AS FAR AS I COULD TELL FROM THE REMAINS OF THE CARGO, 320 00:17:14,500 --> 00:17:16,936 THERE WAS NO EVIDENCE OF THE CARGO SHIFTING 321 00:17:16,936 --> 00:17:20,673 EITHER TO THE FRONT OF THE PLANE OR TO THE BACK OF THE PLANE. 322 00:17:24,310 --> 00:17:26,379 Narrator: BUT IF THE CARGO DIDN'T SHIFT, 323 00:17:26,379 --> 00:17:31,284 WHAT CAUSED FLIGHT 80 TO CRASH ON LANDING, KILLING TWO PILOTS? 324 00:17:32,785 --> 00:17:35,321 MASARU CHIBA STUDIES DOPPLER RADAR RECORDS 325 00:17:35,321 --> 00:17:40,126 OF THE WIND SPEEDS ON RUNWAY 34. 326 00:17:40,126 --> 00:17:42,995 ANY SIGN OF WIND SHEAR IN THE MOMENTS BEFORE THE CRASH 327 00:17:42,995 --> 00:17:45,765 COULD BE THE LEAD HE'S BEEN WAITING FOR. 328 00:17:45,765 --> 00:17:48,234 BUT IT'S ANOTHER DEAD END. 329 00:17:48,234 --> 00:17:52,738 Chiba: NO WIND SHEAR ON RUNWAY 34-LEFT WHEN THEY WERE TOUCHING DOWN. 330 00:17:52,738 --> 00:17:55,374 AFTER EXAMINING DATA ABOUT THE AIR CURRENTS 331 00:17:55,374 --> 00:17:57,576 BEFORE AND AFTER THE ACCIDENT, 332 00:17:57,576 --> 00:17:59,779 IT SEEMED VERY UNLIKELY THAT WIND SHEAR 333 00:17:59,779 --> 00:18:02,248 COULD HAVE CAUSED THIS ACCIDENT. 334 00:18:05,584 --> 00:18:10,856 Narrator: WHILE INVESTIGATORS IN JAPAN STRUGGLE FOR A SOLID LEAD, 335 00:18:10,856 --> 00:18:13,326 THERE'S BETTER NEWS FROM WASHINGTON. 336 00:18:13,326 --> 00:18:15,895 NTSB TECHNICIANS HAVE RECOVERED THE SOUNDS 337 00:18:15,895 --> 00:18:20,299 CAPTURED BY FLIGHT 80'S DAMAGED COCKPIT VOICE RECORDER. 338 00:18:20,299 --> 00:18:23,769 THEY EXPECT TO RECOVER THE FLIGHT DATA SOON AS WELL. 339 00:18:23,769 --> 00:18:26,706 Misencik: FLIGHT RECORDERS ARE VERY ROBUST INSTRUMENTS. 340 00:18:26,706 --> 00:18:30,710 THEY'RE DESIGNED TO WITHSTAND AN INCREDIBLE AMOUNT OF G-FORCE 341 00:18:30,710 --> 00:18:34,747 AND, UH, OR HEAT. 342 00:18:34,747 --> 00:18:38,651 Chiba: AH, MR. MISENCIK. WELCOME ABOARD. 343 00:18:38,651 --> 00:18:40,820 NICE TO MEET YOU. 344 00:18:40,820 --> 00:18:43,289 MY NAME IS MASARU CHIBA. 345 00:18:43,289 --> 00:18:45,825 Narrator: BECAUSE THE PLANE IS AMERICAN MADE, 346 00:18:45,825 --> 00:18:48,694 PAUL MISENCIK OF THE NATIONAL TRANSPORTATION SAFETY BOARD 347 00:18:48,694 --> 00:18:50,863 JOINS THE TEAM IN JAPAN. 348 00:18:50,863 --> 00:18:52,264 Paul Misencik: WE HAD THE EXPERTISE 349 00:18:52,264 --> 00:18:54,233 THAT COULD CONTRIBUTE TO THE JAPANESE INVESTIGATION 350 00:18:54,233 --> 00:18:56,502 AS FAR AS PROCEDURES, 351 00:18:56,502 --> 00:18:59,772 WHAT TYPE OF REGULATIONS THE CREW WAS FLYING UNDER, 352 00:18:59,772 --> 00:19:01,073 AND WE COULD DO AN AWFUL LOT 353 00:19:01,073 --> 00:19:03,776 OF THE FOLLOW-UP INVESTIGATIVE ACTIVITIES 354 00:19:03,776 --> 00:19:06,312 HERE IN THE UNITED STATES, WHICH IS WHAT WE DID. 355 00:19:06,312 --> 00:19:07,980 Chiba: OKAY, THIS WAY, PLEASE. 356 00:19:07,980 --> 00:19:09,548 Narrator: FLIGHT 80'S COCKPIT RECORDING 357 00:19:09,548 --> 00:19:12,318 IS NOW IN THE HANDS OF INVESTIGATORS, 358 00:19:12,318 --> 00:19:14,186 BUT WILL IT TELL THEM WHY THE PILOTS 359 00:19:14,186 --> 00:19:18,290 COULDN'T GET THEIR PLANE SAFELY ON THE GROUND? 360 00:19:18,290 --> 00:19:21,961 Chiba: LET'S HEAR THE ENTIRE APPROACH FROM... 361 00:19:25,031 --> 00:19:28,267 FROM FIRST CONTACT WITH NARITA AT 6:41. 362 00:19:30,870 --> 00:19:32,071 Mosley: NARITA TOWER, FEDEX 80. 363 00:19:32,071 --> 00:19:35,041 13 MILES FOR 34-LEFT. 364 00:19:35,041 --> 00:19:37,443 Controller: FEDEX 80, NARITA TOWER ON RUNWAY 34-LEFT. 365 00:19:37,443 --> 00:19:39,011 CONTINUE APPROACH. 366 00:19:39,011 --> 00:19:40,679 Mosley: FEDEX 80, ROGER. 367 00:19:40,679 --> 00:19:43,416 Pino: ALL RIGHT. LET'S BEGIN THE BEFORE-LANDING CHECKLIST. 368 00:19:43,416 --> 00:19:45,918 Mosley: GOT IT. 369 00:19:45,918 --> 00:19:49,555 Chiba: SO FAR SO GOOD. 370 00:19:49,555 --> 00:19:52,491 Narrator: THE APPROACH TO NARITA IS TEXTBOOK. 371 00:19:52,491 --> 00:19:54,326 Pino: LANDING GEAR. 372 00:19:54,326 --> 00:19:56,562 Mosley: GEAR DOWN. 373 00:19:56,562 --> 00:19:57,596 WINDS ARE 320. 374 00:19:57,596 --> 00:19:58,931 MAXIMUM AT 34 KNOTS. 375 00:19:58,931 --> 00:20:00,699 Chiba: OKAY. STOP FOR A SECOND. 376 00:20:02,968 --> 00:20:06,839 WINDS... 377 00:20:06,839 --> 00:20:09,442 320. 378 00:20:09,442 --> 00:20:11,844 MAXIMUM 34. 379 00:20:11,844 --> 00:20:14,580 IT'S RIGHT IN THEIR FACE. 380 00:20:14,580 --> 00:20:16,749 Narrator: THE RECORDING REVEALS THE CREW WAS FLYING 381 00:20:16,749 --> 00:20:18,851 INTO A STRONG HEADWIND, 382 00:20:18,851 --> 00:20:22,188 BUT IT WASN'T DANGEROUS ENOUGH TO EXPLAIN THE CRASH. 383 00:20:22,188 --> 00:20:25,157 Chiba: OKAY. LET'S GO ON. 384 00:20:25,157 --> 00:20:27,560 Altimeter: 1,000... 385 00:20:27,560 --> 00:20:30,229 Mosley: YEE-HAW! RIDE 'EM COWBOY! 386 00:20:31,997 --> 00:20:35,734 Wilson: DON'T LET THE AIRPLANE FLY YOU, YOU FLY THE AIRPLANE, 387 00:20:35,734 --> 00:20:39,438 AND ON A GUSTY, BLUSTERY DAY, 388 00:20:39,438 --> 00:20:42,241 THAT'S IN FACT WHAT YOU HAVE TO DO. 389 00:20:42,241 --> 00:20:44,477 Altimeter: 500... 390 00:20:44,477 --> 00:20:46,011 Narrator: DESPITE THE BUMPY RIDE, 391 00:20:46,011 --> 00:20:49,882 THE PILOTS DON'T SEEM VERY CONCERNED. 392 00:20:49,882 --> 00:20:52,118 Mosley: CLEARED TO LAND, 34-LEFT. 393 00:20:52,118 --> 00:20:55,754 STABLE. 394 00:20:55,754 --> 00:20:57,490 Pino: SHEEE. 395 00:20:57,490 --> 00:20:59,692 Wilson: STABLE APPROACH IS ONE OF THE CALL-OUTS 396 00:20:59,692 --> 00:21:01,127 THAT MORE AND MORE CARRIERS 397 00:21:01,127 --> 00:21:03,629 HAVE PUT INTO THEIR OPERATION SPECIFICATIONS 398 00:21:03,629 --> 00:21:05,331 THAT YOU CALL OUT, 399 00:21:05,331 --> 00:21:07,900 BECAUSE GENERALLY THAT'S A PRETTY WELL UNDERSTOOD THING. 400 00:21:07,900 --> 00:21:12,304 IF YOU'RE STABLE, YOU CAN LAND. 401 00:21:12,304 --> 00:21:16,075 Pino: SHEEE. 402 00:21:16,075 --> 00:21:18,811 Chiba: ONE MINUTE FROM THE RUNWAY, AND THEY'RE JOKING. 403 00:21:18,811 --> 00:21:23,282 SEEMS LIKE THERE'S NOTHING WRONG. 404 00:21:23,282 --> 00:21:25,151 FROM THE RECORDING, WE CAN TELL 405 00:21:25,151 --> 00:21:29,054 THAT THEY WERE REALLY RELAXED AND TEASING EACH OTHER. 406 00:21:29,054 --> 00:21:32,191 I THINK WHAT HAPPENED WAS THAT THE AIR CURRENTS WERE SO ROUGH 407 00:21:32,191 --> 00:21:34,593 THAT IT FELT LIKE THEY WERE IN A RODEO, 408 00:21:34,593 --> 00:21:38,531 RIDING AN UNTAMED HORSE, LIKE COWBOYS. 409 00:21:38,531 --> 00:21:41,767 Narrator: THEN, AN AUTOMATED VOICE FROM THE ALTIMETER 410 00:21:41,767 --> 00:21:44,436 GIVES INVESTIGATORS AN IMPORTANT CLUE. 411 00:21:44,436 --> 00:21:47,273 Altimeter: 40...30... 20...10... 412 00:21:55,581 --> 00:21:57,983 Misencik: THAT LAST PART AGAIN, PLEASE. 413 00:22:00,219 --> 00:22:03,989 Altimeter: 50...40...30... 20...10... 414 00:22:08,127 --> 00:22:10,062 Misencik: IT SHOULD SLOW DOWN. 415 00:22:10,062 --> 00:22:13,866 50, 40, 30... 416 00:22:13,866 --> 00:22:15,067 20... 417 00:22:15,067 --> 00:22:16,702 10. 418 00:22:16,702 --> 00:22:19,972 THE PILOT, IN MAKING AN APPROACH, 419 00:22:19,972 --> 00:22:23,776 HE CAN JUDGE HIS RATE OF DESCENT 420 00:22:23,776 --> 00:22:25,678 BY THE CADENCE OF THOSE CALL-OUTS. 421 00:22:25,678 --> 00:22:30,883 LIKE NORMALLY YOU'LL HAVE 100 FEET, 50, 30, 422 00:22:30,883 --> 00:22:32,484 AND AS YOU GET DOWN TO 10 FEET 423 00:22:32,484 --> 00:22:34,687 THEY'LL EVEN SLOW DOWN A LITTLE BIT MORE. 424 00:22:34,687 --> 00:22:36,789 Altimeter: 20...10... 425 00:22:36,789 --> 00:22:38,123 Wilson: IF IT'S CALLING THEM VERY QUICKLY, 426 00:22:38,123 --> 00:22:41,126 YOU'RE GOING, YOU'RE SINKING TOO RAPIDLY. 427 00:22:41,126 --> 00:22:42,995 Narrator: THE RECORDING TELLS INVESTIGATORS 428 00:22:42,995 --> 00:22:46,398 THE PLANE'S DESCENT DIDN'T SLOW DOWN WHEN IT SHOULD HAVE, 429 00:22:46,398 --> 00:22:49,935 BUT INSTEAD CONTINUED DROPPING AT A RAPID RATE. 430 00:22:49,935 --> 00:22:55,441 IT EXPLAINS THE HARD LANDING, BUT NOT THE CRASH. 431 00:22:55,441 --> 00:22:57,710 ANOTHER CRITICAL QUESTION REMAINS. 432 00:22:57,710 --> 00:23:01,146 WHY DIDN'T THE PILOTS SLOW THEIR DESCENT? 433 00:23:01,146 --> 00:23:03,215 UNTIL THEY CAN ANSWER THAT QUESTION, 434 00:23:03,215 --> 00:23:05,618 INVESTIGATORS WON'T KNOW THE FULL STORY 435 00:23:05,618 --> 00:23:08,454 BEHIND THE CRASH OF FEDEX FLIGHT 80. 436 00:23:13,726 --> 00:23:17,229 WHILE THEY PREPARE THE FEDEX 80 FLIGHT DATA FOR ANALYSIS, 437 00:23:17,229 --> 00:23:20,132 INVESTIGATORS IN TOKYO FOLLOW A NEW LEAD. 438 00:23:20,132 --> 00:23:24,536 Chiba: LET'S SEE WHAT THESE CAN TELL US. 439 00:23:24,536 --> 00:23:26,071 Narrator: A SECOND SECURITY CAMERA 440 00:23:26,071 --> 00:23:29,675 CAPTURED A SERIES OF PHOTOGRAPHS DURING THE DEADLY TOUCHDOWN. 441 00:23:29,675 --> 00:23:34,446 THE CAMERA WAS SET TO RECORD FOUR IMAGES PER SECOND. 442 00:23:34,446 --> 00:23:36,315 WITH LUCK, ONE OF THEM MIGHT REVEAL 443 00:23:36,315 --> 00:23:39,318 WHY THE LANDING WENT SO WRONG. 444 00:23:40,953 --> 00:23:42,488 Chiba: WHEN WE LOOKED AT THE PHOTOGRAPHS, 445 00:23:42,488 --> 00:23:44,023 WE COULD TELL VERY CLEARLY 446 00:23:44,023 --> 00:23:47,860 HOW THE AIRCRAFT CAME INTO THE RUNWAY. 447 00:23:47,860 --> 00:23:50,696 THE SURVEILLANCE PHOTOS WERE MORE HELPFUL AND ACCURATE 448 00:23:50,696 --> 00:23:53,265 THAN INTERVIEWING HUNDREDS OF WITNESSES. 449 00:23:55,200 --> 00:24:00,906 30 FEET OFF THE GROUND, LOOKS LIKE HE'S STRAIGHT AND LEVEL. 450 00:24:00,906 --> 00:24:02,441 STABLE. 451 00:24:03,542 --> 00:24:05,511 STABLE. 452 00:24:05,511 --> 00:24:08,681 20 FEET AND STILL STABLE. 453 00:24:12,017 --> 00:24:13,719 Wilson: YOU WANT THE AIRPLANE POINTED DOWN THE RUNWAY 454 00:24:13,719 --> 00:24:15,087 WHEN YOU TOUCH DOWN, 455 00:24:15,087 --> 00:24:17,856 AND YOU WANT THE WINGS AS LEVEL AS YOU CAN HAVE THEM. 456 00:24:17,856 --> 00:24:21,727 THAT'S WHAT YOU'RE LOOKING TO ACCOMPLISH. 457 00:24:21,727 --> 00:24:25,798 Chiba: EVERYTHING LOOKS FINE, BUT IN A SPLIT SECOND 458 00:24:25,798 --> 00:24:28,100 HE HITS THE RUNWAY HARD ENOUGH TO BOUNCE. 459 00:24:31,203 --> 00:24:35,274 Narrator: THE PHOTOS CAPTURE IN DETAIL WHAT HAPPENED ON RUNWAY 34-LEFT 460 00:24:35,274 --> 00:24:38,544 BUT SHED LITTLE LIGHT ON WHY IT HAPPENED. 461 00:24:40,112 --> 00:24:43,782 Chiba: WE'RE MISSING SOMETHING HERE. 462 00:24:43,782 --> 00:24:46,485 Narrator: THEY TURN TO THE INFORMATION FROM THE FLIGHT DATA RECORDER. 463 00:24:46,485 --> 00:24:50,989 Chiba: ALL RIGHT. WHAT DOES THE DATA TELL US? 464 00:24:50,989 --> 00:24:53,292 Narrator: THEY HOPE IT WILL REVEAL WHAT THE PILOTS DID 465 00:24:53,292 --> 00:24:57,129 DURING THE FINAL MOMENTS OF THE LANDING. 466 00:24:57,129 --> 00:25:01,400 Chiba: 40 FEET, 30 FEET. 467 00:25:01,400 --> 00:25:02,835 STRANGE. 468 00:25:02,835 --> 00:25:05,003 IT'S PRACTICALLY LEVEL. 469 00:25:05,003 --> 00:25:07,973 HE SHOULD BE NOSE UP HERE. 470 00:25:07,973 --> 00:25:09,441 Narrator: 30 FEET FROM THE GROUND, 471 00:25:09,441 --> 00:25:11,710 THE PILOTS SHOULD PULL THE NOSE UP A FEW DEGREES 472 00:25:11,710 --> 00:25:15,214 TO SLOW THE DESCENT AND HELP THE PLANE FLOAT TO THE GROUND. 473 00:25:15,214 --> 00:25:17,583 IT'S CALLED FLARING THE PLANE. 474 00:25:17,583 --> 00:25:21,653 Wilson: STARTING TO PULL BACK ON THE CONTROL COLUMN 475 00:25:21,653 --> 00:25:25,724 TO START TO FLARE THE AIRPLANE, TO START TO ARREST ITS DESCENT 476 00:25:25,724 --> 00:25:29,528 SO THAT YOU HAVE ONE CONTINUAL MOTION OF POWER 477 00:25:29,528 --> 00:25:31,964 COMING OFF OF THE AIRPLANE. 478 00:25:37,002 --> 00:25:38,771 Narrator: 25 FEET FROM THE GROUND, 479 00:25:38,771 --> 00:25:41,273 THE PILOT STILL HADN'T DONE THAT. 480 00:25:41,273 --> 00:25:44,410 Chiba: HE STARTS THE FLARE HERE, 481 00:25:44,410 --> 00:25:46,145 BUT IT'S ONLY TWO SECONDS FROM TOUCHDOWN. 482 00:25:46,145 --> 00:25:47,546 HE'S TOO LATE. 483 00:25:47,546 --> 00:25:50,315 Narrator: THE PILOTS FINALLY START TO FLARE AT 20 FEET-- 484 00:25:50,315 --> 00:25:55,020 SO LATE THEY'RE STILL PULLING UP WHEN THEY SLAM INTO THE GROUND. 485 00:25:55,020 --> 00:25:58,323 Chiba: THAT EXPLAINS WHY THEY WERE DROPPING SO FAST. 486 00:26:00,826 --> 00:26:04,730 Narrator: A PROPERLY TIMED FLARE HELPS ENSURE A SMOOTH LANDING. 487 00:26:04,730 --> 00:26:07,232 BY DELAYING THE FLARE, THE PILOTS WERE DESCENDING 488 00:26:07,232 --> 00:26:10,068 MUCH MORE QUICKLY THAN THEY SHOULD HAVE BEEN. 489 00:26:14,139 --> 00:26:16,809 Chiba: THEY BEGAN THE FLARE AT 20 FEET. 490 00:26:16,809 --> 00:26:19,978 THAT'S WHEN THINGS STARTED GOING WRONG. 491 00:26:22,047 --> 00:26:25,684 TWO SECONDS FROM TOUCHDOWN HE'S ALREADY BEHIND THE GAME. 492 00:26:25,684 --> 00:26:27,753 LET'S SEE HOW HE GOT THERE. 493 00:26:27,753 --> 00:26:29,755 Misencik: SO IT WAS A, IT WAS A HIGH SINK RATE, 494 00:26:29,755 --> 00:26:33,158 AND WE WERE WONDERING WHY A PILOT WOULD, UH, 495 00:26:33,158 --> 00:26:34,560 WOULD ALLOW THAT TO HAPPEN. 496 00:26:34,560 --> 00:26:35,694 Altimeter: 1,000... 497 00:26:35,694 --> 00:26:37,062 Narrator: IN SEARCH OF AN ANSWER, 498 00:26:37,062 --> 00:26:40,532 INVESTIGATORS SCRUTINIZE AN EARLIER PART OF THE FLIGHT, 499 00:26:40,532 --> 00:26:42,568 THE LAST 1,000 FEET OF THE LANDING. 500 00:26:42,568 --> 00:26:44,903 Pino: SHEEE. 501 00:26:44,903 --> 00:26:47,806 Chiba: THIS IS WHERE THINGS START TO GET HAIRY. 502 00:26:47,806 --> 00:26:51,643 RIGHT UP, LEFT DOWN, 503 00:26:51,643 --> 00:26:55,547 RIGHT UP, LEFT UP. 504 00:26:55,547 --> 00:26:58,383 Mosley: YEE-HAW! RIDE 'EM COWBOY. 505 00:26:59,818 --> 00:27:01,353 Bramble: THEY WERE WORKING HARD 506 00:27:01,353 --> 00:27:04,189 TO ADJUST FOR THE CHANGING HEADWINDS 507 00:27:04,189 --> 00:27:06,725 AND RISING AND SINKING OF THE AIRPLANE 508 00:27:06,725 --> 00:27:09,294 WITH THE TURBULENCE THAT WAS ASSOCIATED WITH THAT. 509 00:27:09,294 --> 00:27:10,762 Mosley: STABLE. 510 00:27:14,700 --> 00:27:16,268 Pino: SHEEE. 511 00:27:16,268 --> 00:27:18,370 Wilson: IF YOU HAVE A REALLY STRONG HEADWIND 512 00:27:18,370 --> 00:27:20,272 ON THE AIRPLANE BLOWING RIGHT ON, 513 00:27:20,272 --> 00:27:22,441 RIGHT DOWN THE RUNWAY TOWARD THE AIRPLANE 514 00:27:22,441 --> 00:27:25,611 AND THAT WIND SUDDENLY DIMINISHES GREATLY, 515 00:27:25,611 --> 00:27:27,045 THE AIRPLANE HAS A TENDENCY TO FEEL 516 00:27:27,045 --> 00:27:29,314 LIKE IT'S FALLING OUT FROM UNDER YOU. 517 00:27:29,314 --> 00:27:33,986 IT'S LOST SOME OF THAT AIRFLOW THAT'S GOING OVER THE WING. 518 00:27:33,986 --> 00:27:36,021 Narrator: THE MD-11 IS HEADING FOR THE RUNWAY 519 00:27:36,021 --> 00:27:41,093 AT ALMOST 200 MILES AN HOUR AND DROPPING AT 13 FEET PER SECOND. 520 00:27:41,093 --> 00:27:42,561 PINO HAS HIS HANDS FULL 521 00:27:42,561 --> 00:27:45,864 TRYING TO KEEP HIS PLANE PROPERLY POSITIONED FOR LANDING. 522 00:27:45,864 --> 00:27:47,199 Altimeter: 100... 523 00:27:51,970 --> 00:27:56,375 Chiba: JUST WHEN THEY NEED POWER, THE ENGINES GO TO IDLE. 524 00:27:57,676 --> 00:28:00,178 Altimeter: 50... 525 00:28:00,178 --> 00:28:04,449 Narrator: AT 50 FEET, THE SITUATION GETS MUCH WORSE. 526 00:28:04,449 --> 00:28:06,118 THE MD-11'S AUTO THROTTLES 527 00:28:06,118 --> 00:28:09,321 ARE DESIGNED TO GO TO IDLE AUTOMATICALLY AT 50 FEET. 528 00:28:09,321 --> 00:28:11,557 THE SYSTEM WORKS WELL ON CALM DAYS, 529 00:28:11,557 --> 00:28:13,825 BUT THIS TIME THE DECREASE IN POWER 530 00:28:13,825 --> 00:28:16,194 MAKES THE PLANE DROP EVEN FASTER. 531 00:28:16,194 --> 00:28:17,896 Misencik: WHEN THEY HAD A HIGH SINK RATE, 532 00:28:17,896 --> 00:28:20,165 THEY NEEDED POWER RIGHT AT 50 FEET, 533 00:28:20,165 --> 00:28:22,901 AND THEY DIDN'T APPLY IT. 534 00:28:22,901 --> 00:28:24,703 Narrator: BECAUSE OF THE POWERFUL WINDS, 535 00:28:24,703 --> 00:28:26,505 PINO SHOULD HAVE ADDED MORE THRUST 536 00:28:26,505 --> 00:28:28,774 TO KEEP THE LANDING ON TRACK. 537 00:28:28,774 --> 00:28:30,075 Altimeter: 30... 538 00:28:30,075 --> 00:28:33,946 Narrator: PINO REACTS LESS THAN A SECOND TOO LATE. 539 00:28:33,946 --> 00:28:36,882 HE PULLS THE NOSE UP TO BEGIN HIS FLARE, 540 00:28:36,882 --> 00:28:41,520 BUT THE PLANE IS FALLING TOO FAST. 541 00:28:41,520 --> 00:28:43,622 Misencik: IN WINDY, GUSTY CONDITIONS, 542 00:28:43,622 --> 00:28:46,692 IT'S INCUMBENT ON THE PILOT TO GUARD HIS THROTTLES 543 00:28:46,692 --> 00:28:49,695 AND TO OVERRIDE THE AUTO THROTTLES 544 00:28:49,695 --> 00:28:53,765 TO MAKE SURE THAT HE HAS THE ADEQUATE POWER COMPONENT 545 00:28:53,765 --> 00:28:57,202 TO CONTROL HIS RATE OF DESCENT TO THE RUNWAY. 546 00:28:58,971 --> 00:29:01,073 Narrator: JUST LIKE IN THE NEWARK ACCIDENT, 547 00:29:01,073 --> 00:29:02,507 FLIGHT 80 HITS THE RUNWAY 548 00:29:02,507 --> 00:29:05,177 WHILE DROPPING TWICE AS FAST AS RECOMMENDED. 549 00:29:08,947 --> 00:29:12,317 Chiba: THEY BOTH BOTCHED THE FLARE. 550 00:29:12,317 --> 00:29:14,353 THEY BOTH HIT HARD. 551 00:29:14,353 --> 00:29:15,954 TSUGI. 552 00:29:15,954 --> 00:29:18,056 Misencik: IF A PILOT IS LATE WITH HIS FLARE, 553 00:29:18,056 --> 00:29:21,660 JUST LIKE ISAAC NEWTON SAYS, EVERY ACTION HAS A REACTION. 554 00:29:21,660 --> 00:29:22,928 YOU'RE GONNA HIT THE RUNWAY, 555 00:29:22,928 --> 00:29:24,830 AND YOU'RE GONNA BOUNCE BACK OFF THE RUNWAY. 556 00:29:24,830 --> 00:29:28,333 THIS IS WHAT'S HAPPENED IN SEVERAL OF THESE MD-11s 557 00:29:28,333 --> 00:29:30,402 WHERE ONE WING WOULD SHEAR OFF 558 00:29:30,402 --> 00:29:32,437 AND THE OTHER WING WOULD FLY UP OVER THE TOP 559 00:29:32,437 --> 00:29:35,340 AND TURN THE AIRPLANE INVERTED. 560 00:29:38,410 --> 00:29:41,613 Narrator: INVESTIGATORS IN JAPAN LEARN THAT BOTH MOSLEY AND PINO 561 00:29:41,613 --> 00:29:43,615 RECEIVED THE BOUNCE RECOVERY TRAINING 562 00:29:43,615 --> 00:29:47,052 THAT BENZON RECOMMENDED AFTER THE NEWARK ACCIDENT. 563 00:29:49,921 --> 00:29:52,524 Misencik: LOOKS LIKE THEY HAD THE PROPER TRAINING. 564 00:29:52,524 --> 00:29:56,962 Chiba: SO HOW DID THEY GET THE LANDING SO WRONG? 565 00:29:56,962 --> 00:29:59,665 Narrator: THE FATAL DESCENT ONTO RUNWAY 34-LEFT 566 00:29:59,665 --> 00:30:01,667 REMAINS A MYSTERY. 567 00:30:07,506 --> 00:30:09,574 INVESTIGATORS DIG INTO THE BACKGROUND 568 00:30:09,574 --> 00:30:12,477 OF THE TWO PILOTS WHO DIED ON FEDEX FLIGHT 80. 569 00:30:12,477 --> 00:30:14,146 Wilson: FEDEX DOESN'T HAVE A LOT OF PEOPLE 570 00:30:14,146 --> 00:30:19,084 THAT ARE NEW TO THE FLYING BUSINESS. 571 00:30:19,084 --> 00:30:23,622 THEY JUST DON'T MAKE THE CUT. 572 00:30:23,622 --> 00:30:25,257 Narrator: BEFORE WORKING FOR FEDEX, 573 00:30:25,257 --> 00:30:28,660 CAPTAIN MOSLEY FLEW F-4s FOR THE U.S. MARINES. 574 00:30:28,660 --> 00:30:32,364 ONLY THE BEST PILOTS ARE EVEN CONSIDERED FOR THE JOB. 575 00:30:32,364 --> 00:30:38,270 AS A CIVILIAN PILOT, HE HAD FLOWN MORE THAN 8,000 HOURS. 576 00:30:38,270 --> 00:30:41,673 BUT CAPTAIN MOSLEY HAD ONLY RECENTLY RETURNED TO FLYING... 577 00:30:41,673 --> 00:30:44,009 Chiba: SICK LEAVE. 578 00:30:44,009 --> 00:30:49,047 Narrator: ...AFTER AN EXTENDED SICK LEAVE FOR A BAD BACK. 579 00:30:49,047 --> 00:30:54,553 Chiba: FIRST OFFICER PINO WAS HARDLY A ROOKIE. 580 00:30:54,553 --> 00:30:58,790 Narrator: ANTHONY PINO WAS A VETERAN OF THE FIRST GULF WAR. 581 00:30:58,790 --> 00:31:01,593 HE SERVED WITH THE U.S. AIR FORCE FOR 23 YEARS, 582 00:31:01,593 --> 00:31:06,331 FLYING C-5 TRANSPORTS, ONE OF THE LARGEST PLANES EVER BUILT. 583 00:31:06,331 --> 00:31:08,200 Misencik: NOBODY HAD ANYTHING BAD TO SAY 584 00:31:08,200 --> 00:31:09,701 ABOUT EITHER OF THESE PILOTS. 585 00:31:09,701 --> 00:31:11,269 THEY TRAINED WELL. 586 00:31:11,269 --> 00:31:14,306 THEY NEVER FAILED A PROFICIENCY CHECK. 587 00:31:16,475 --> 00:31:19,478 Narrator: BUT INVESTIGATORS DO FIND ONE SIGNIFICANT DETAIL 588 00:31:19,478 --> 00:31:22,247 IN FIRST OFFICER PINO'S RECORD. 589 00:31:24,616 --> 00:31:28,120 HE HAD TO BE RECERTIFIED TO LAND MD-11s ON A SIMULATOR 590 00:31:28,120 --> 00:31:31,022 JUST SIX WEEKS BEFORE. 591 00:31:31,022 --> 00:31:34,693 Chiba: LOTS OF HOURS. 592 00:31:34,693 --> 00:31:36,461 NOT SO MANY LANDINGS. 593 00:31:36,461 --> 00:31:40,365 Misencik: WE FOUND OUT THAT HE HAD WITHIN THE PREVIOUS SIX MONTHS 594 00:31:40,365 --> 00:31:43,769 VERY FEW, VERY FEW ACTUAL LANDINGS. 595 00:31:43,769 --> 00:31:45,604 Narrator: LACK OF EXPERIENCE IN LANDING 596 00:31:45,604 --> 00:31:48,840 HAS LED TO TRAGEDY IN THE PAST. 597 00:31:48,840 --> 00:31:52,077 JUST A MONTH EARLIER, A TURKISH AIRLINES 737 598 00:31:52,077 --> 00:31:56,648 WAS ON APPROACH TO AMSTERDAM'S SCHIPHOL AIRPORT. 599 00:31:56,648 --> 00:32:00,986 THE PILOT FLYING WAS AN INEXPERIENCED TRAINEE. 600 00:32:00,986 --> 00:32:02,521 HE FAILED TO RECOGNIZE 601 00:32:02,521 --> 00:32:04,256 A CRITICAL CHANGE IN THROTTLE SETTINGS 602 00:32:04,256 --> 00:32:06,792 BROUGHT ON BY A MALFUNCTIONING ALTIMETER. 603 00:32:10,128 --> 00:32:12,931 THE PLANE LOST POWER AND SLAMMED INTO THE GROUND, 604 00:32:12,931 --> 00:32:16,368 KILLING NINE OF THE 135 PEOPLE ON BOARD. 605 00:32:21,773 --> 00:32:25,610 AT FEDEX, PINO USUALLY FLEW AS THE RELIEF PILOT, 606 00:32:25,610 --> 00:32:29,514 TAKING THE CONTROLS ONLY IN THE MIDDLE OF LONG HAUL FLIGHTS. 607 00:32:29,514 --> 00:32:34,186 IT'S A ROLE THAT CALLS FOR VERY FEW LANDINGS. 608 00:32:34,186 --> 00:32:37,022 Bramble: THE PILOT WHO WAS FLYING THIS AIRPLANE 609 00:32:37,022 --> 00:32:40,425 ONLY HAD ABOUT 73 LANDINGS IN THE LAST TWO AND A HALF YEARS, 610 00:32:40,425 --> 00:32:45,130 WHICH AVERAGES OUT TO ABOUT TWO AND A HALF LANDINGS A MONTH. 611 00:32:45,130 --> 00:32:46,998 TWO AND A HALF LANDINGS A MONTH. 612 00:32:46,998 --> 00:32:50,435 THAT'S NOT A LOT OF LANDING PRACTICE. 613 00:32:50,435 --> 00:32:53,338 Chiba: THE FIRST BOUNCE THROWS THE PLANE BACK IN THE AIR. 614 00:32:53,338 --> 00:32:57,108 HE GETS 10 FEET OFF THE GROUND AND BRINGS HIS NOSE DOWN. 615 00:33:00,278 --> 00:33:05,684 HE HITS THE GROUND FOR THE SECOND TIME HERE. 616 00:33:05,684 --> 00:33:08,320 HE CONTINUES TO PUSH HIS CONTROLS FORWARD, 617 00:33:08,320 --> 00:33:10,922 PUSHING DOWN THE NOSE. 618 00:33:10,922 --> 00:33:13,358 HE'S MAKING THINGS WORSE HERE. 619 00:33:13,358 --> 00:33:17,229 SECOND BOUNCE SENDS THEM 16 FEET BACK IN THE AIR, 620 00:33:17,229 --> 00:33:20,699 AND THE THIRD TOUCHDOWN IS LETHAL. 621 00:33:20,699 --> 00:33:21,766 Mosley: FIRE! 622 00:33:30,308 --> 00:33:32,577 Chiba: OKAY, A RUSTY FIRST OFFICER 623 00:33:32,577 --> 00:33:35,080 AND A CAPTAIN WITH A BAD BACK. 624 00:33:36,948 --> 00:33:40,185 THERE MUST BE MORE TO IT THAN THAT. 625 00:33:40,185 --> 00:33:42,621 GO AHEAD. 626 00:33:42,621 --> 00:33:45,891 Narrator: INVESTIGATORS RETURN TO THE COCKPIT VOICE RECORDING 627 00:33:45,891 --> 00:33:48,760 AND LISTEN FOR OTHER FACTORS THAT MIGHT HAVE COME INTO PLAY. 628 00:33:48,760 --> 00:33:51,563 Pino: OH, IT'LL BE GOOD TO GET SOME REAL SLEEP. 629 00:33:51,563 --> 00:33:53,765 Narrator: THEY HEAR A CRITICAL CLUE-- 630 00:33:53,765 --> 00:33:58,036 A REMARK MADE 45 MINUTES BEFORE THE CATASTROPHIC LANDING. 631 00:33:58,036 --> 00:34:01,339 Pino: I AM EXHAUSTED. 632 00:34:01,339 --> 00:34:04,309 Mosley: OH, YEAH. GONNA SLEEP LIKE A BABY. 633 00:34:04,309 --> 00:34:05,777 Pino: JUST KEEP AN EYE ON ME, WOULD YA? 634 00:34:05,777 --> 00:34:08,847 IF I SUDDENLY GET REALLY QUIET, SAY SOMETHING, 635 00:34:08,847 --> 00:34:12,217 ESPECIALLY IF WE'RE CLOSE TO FLARE. 636 00:34:12,217 --> 00:34:14,152 Bramble: IT WAS CLEAR FROM LISTENING TO THE CREW 637 00:34:14,152 --> 00:34:16,655 THAT THEY WERE TIRED DURING THE APPROACH. 638 00:34:16,655 --> 00:34:19,858 Chiba: SO THEY WERE TIRED AFTER FLYING ALL NIGHT LONG. 639 00:34:19,858 --> 00:34:22,894 LET'S FIND OUT JUST HOW TIRED THEY WERE. 640 00:34:22,894 --> 00:34:25,997 Bramble: RESEARCH HAS SHOWN THAT FATIGUE CAN DECREASE PERFORMANCE 641 00:34:25,997 --> 00:34:31,036 IN WAYS SIMILAR TO ALCOHOL INTOXICATION. 642 00:34:31,036 --> 00:34:34,172 Narrator: INVESTIGATORS LEARN THAT OVER THE PAST 10 DAYS 643 00:34:34,172 --> 00:34:36,675 THE TWO MEN FLEW 38 1/2 HOURS, 644 00:34:36,675 --> 00:34:41,646 TRAVELED ALMOST 11,000 MILES AND CROSSED EIGHT TIME ZONES. 645 00:34:41,646 --> 00:34:44,382 THEIR WEEK STARTS IN ANCHORAGE... 646 00:34:44,382 --> 00:34:46,318 A FLIGHT TO NARITA ... 647 00:34:46,318 --> 00:34:49,254 THEN FROM TOKYO TO GUANGZHOU, CHINA... 648 00:34:49,254 --> 00:34:52,490 TO MALAYSIA... THEN TO THE PHILIPPINES... 649 00:34:52,490 --> 00:34:54,192 BACK TO GUANGZHOU. 650 00:34:54,192 --> 00:34:55,360 AND THE FINAL LEG-- 651 00:34:55,360 --> 00:34:58,096 AN OVERNIGHT FLIGHT BACK TO NARITA. 652 00:34:58,096 --> 00:35:00,932 Wilson: BECAUSE YOU'VE LONG HAUL FLOWN 653 00:35:00,932 --> 00:35:04,169 AND NOW YOU'RE ARRIVING SOMEWHERE 654 00:35:04,169 --> 00:35:05,704 AT EIGHT O'CLOCK IN THE MORNING 655 00:35:05,704 --> 00:35:09,741 AND IT FEELS LIKE EIGHT O'CLOCK AT NIGHT TO YOUR BODY. 656 00:35:09,741 --> 00:35:14,679 Misencik: SO HOW MUCH SLEEPING DID THEY DO BETWEEN FLIGHTS? 657 00:35:14,679 --> 00:35:16,381 Bramble: WE CAN USUALLY BUILD A TIMELINE 658 00:35:16,381 --> 00:35:17,816 THAT GIVES US A BETTER IDEA 659 00:35:17,816 --> 00:35:21,353 OF HOW MUCH SLEEP THE PILOT MIGHT HAVE BEEN ABLE TO OBTAIN 660 00:35:21,353 --> 00:35:24,022 AND WHAT THEIR SCHEDULE WAS LIKE. 661 00:35:27,592 --> 00:35:29,327 Narrator: INVESTIGATORS LEARN WHAT THEY CAN 662 00:35:29,327 --> 00:35:30,996 ABOUT THE TWO PILOTS' ACTIVITIES 663 00:35:30,996 --> 00:35:33,298 IN THE DAYS LEADING TO THE CRASH. 664 00:35:33,298 --> 00:35:36,167 THEY STUDY THEIR COMPUTER RECORDS, 665 00:35:36,167 --> 00:35:40,438 CONTACT FRIENDS AND FAMILY, 666 00:35:40,438 --> 00:35:44,242 AND INTERVIEW HOTEL EMPLOYEES ABOUT THEIR COMINGS AND GOINGS. 667 00:35:44,242 --> 00:35:46,378 Bramble: THE MOST IMPORTANT THINGS THAT WE WANT TO KNOW 668 00:35:46,378 --> 00:35:48,747 ARE WHEN WERE THE PILOTS AWAKE, WHEN WERE THEY WORKING, 669 00:35:48,747 --> 00:35:50,215 WHEN WERE THEY SLEEPING, 670 00:35:50,215 --> 00:35:51,883 AND KIND OF WHAT OTHER GENERAL KINDS OF ACTIVITIES 671 00:35:51,883 --> 00:35:53,818 WERE THEY ENGAGED IN. 672 00:35:53,818 --> 00:35:56,688 Narrator: THEY EVEN GO THROUGH RECEIPTS AND KEY CARD INFORMATION 673 00:35:56,688 --> 00:35:58,456 TO HELP PAINT A DETAILED PICTURE 674 00:35:58,456 --> 00:36:02,894 OF WHEN THE PILOTS WERE MOST LIKELY SLEEPING. 675 00:36:02,894 --> 00:36:05,697 BRAMBLE DISCOVERS THAT IN THE PAST 24 HOURS, 676 00:36:05,697 --> 00:36:07,032 CAPTAIN MOSLEY HAD NO MORE 677 00:36:07,032 --> 00:36:11,536 THAN FOUR HOURS AND 38 MINUTES OF STRAIGHT SLEEP. 678 00:36:11,536 --> 00:36:14,139 FIRST OFFICER PINO LIKELY EVEN HAD LESS-- 679 00:36:14,139 --> 00:36:17,876 JUST THREE HOURS AND 17 MINUTES. 680 00:36:17,876 --> 00:36:19,444 Bramble: WELL, YOU'D LIKE TO SEE PILOTS RECEIVING 681 00:36:19,444 --> 00:36:20,779 ABOUT EIGHT HOURS OF SLEEP 682 00:36:20,779 --> 00:36:23,181 IN A CONSOLIDATED FASHION PER NIGHT. 683 00:36:23,181 --> 00:36:24,916 THAT WOULD ALLOW THEM TO BE FULLY RESTED 684 00:36:24,916 --> 00:36:27,619 AND PERFORM OPTIMALLY. 685 00:36:27,619 --> 00:36:31,756 Misencik: NEITHER ONE GOT CLOSE TO EIGHT HOURS STRAIGHT. 686 00:36:31,756 --> 00:36:33,291 Narrator: ACCORDING TO REGULATIONS, 687 00:36:33,291 --> 00:36:36,327 THERE WAS ENOUGH REST TIME BUILT INTO THEIR SCHEDULE. 688 00:36:36,327 --> 00:36:39,731 BUT AIRLINES CAN'T DICTATE HOW PILOTS USE THAT TIME 689 00:36:39,731 --> 00:36:42,600 OR FORCE THEIR PILOTS TO SLEEP. 690 00:36:42,600 --> 00:36:44,269 Pino: OH, IT'LL BE GOOD TO GET SOME REAL SLEEP. 691 00:36:44,269 --> 00:36:46,404 I AM EXHAUSTED. 692 00:36:46,404 --> 00:36:47,338 Mosley: OH, YEAH. 693 00:36:47,338 --> 00:36:48,873 GONNA SLEEP LIKE A BABY. 694 00:36:48,873 --> 00:36:53,311 Misencik: THESE PEOPLE WERE NOT HITTING ON ALL CYLINDERS. 695 00:36:53,311 --> 00:36:56,014 Mosley: YEE-HAW! RIDE 'EM COWBOY. 696 00:36:56,014 --> 00:36:59,317 Misencik: THEIR REACTION TIMES WERE A LITTLE SLOWER. 697 00:36:59,317 --> 00:37:01,052 Mosley: OH, YEAH. 698 00:37:01,052 --> 00:37:03,288 Bramble: YOU'D EXPECT TO SEE LAPSES IN PERFORMANCE 699 00:37:03,288 --> 00:37:05,723 AND DELAYS IN RESPONSE. 700 00:37:07,459 --> 00:37:10,161 Pino: SHEEE. 701 00:37:10,161 --> 00:37:13,098 Wilson: IT'S A MENTAL FATIGUE THAT SETS IN THAT-- 702 00:37:13,098 --> 00:37:14,466 AND THAT'S THE INSIDIOUS PART. 703 00:37:14,466 --> 00:37:17,702 YOU KNOW MUCH FASTER WHEN YOUR BODY'S TIRED 704 00:37:17,702 --> 00:37:20,705 THAN YOU DO WHEN YOUR MIND IS TIRED. 705 00:37:20,705 --> 00:37:23,174 Altimeter: 50...40... 30...20... 706 00:37:23,174 --> 00:37:24,642 Narrator: THE DIFFERENCE BETWEEN THE TIME 707 00:37:24,642 --> 00:37:27,112 WHEN PINO SHOULD HAVE FLARED AND WHEN HE ACTUALLY DID 708 00:37:27,112 --> 00:37:28,713 IS MINISCULE. 709 00:37:28,713 --> 00:37:31,549 HE WAS .7 SECONDS LATE. 710 00:37:31,549 --> 00:37:35,887 THAT FRACTION OF A SECOND COST TWO MEN THEIR LIVES. 711 00:37:35,887 --> 00:37:38,523 Bramble: INCREASED REACTION TIME IS A KIND OF PERFORMANCE DEFICIT 712 00:37:38,523 --> 00:37:40,825 THAT IS ASSOCIATED WITH FATIGUE. 713 00:37:40,825 --> 00:37:45,797 SO THAT COULD EXPLAIN THE PILOT'S DELAYED FLARE. 714 00:37:45,797 --> 00:37:48,933 Narrator: BUT BOUNCED LANDINGS ARE COMMON IN COMMERCIAL AVIATION 715 00:37:48,933 --> 00:37:51,336 AND RARELY CAUSE A CRASH. 716 00:37:51,336 --> 00:37:53,104 IN FACT, THE FEDEX PLANE BOUNCED 717 00:37:53,104 --> 00:37:56,141 DURING TWO OF ITS PREVIOUS 60 LANDINGS. 718 00:37:59,677 --> 00:38:02,680 Chiba: BOUNCING AN AIRCRAFT IS SOMETHING THAT OFTEN HAPPENS. 719 00:38:02,680 --> 00:38:04,415 BOUNCING IS NOT RARE. 720 00:38:04,415 --> 00:38:09,120 BUT EVEN SO IT DOESN'T USUALLY CAUSE A FIERY CRASH. 721 00:38:09,120 --> 00:38:12,524 Narrator: SO WHAT MADE THIS BOUNCED LANDING SO DEADLY? 722 00:38:12,524 --> 00:38:15,460 THOUGH IT LOOKS LIKE FATIGUE COULD WELL HAVE BEEN A FACTOR, 723 00:38:15,460 --> 00:38:18,997 INVESTIGATORS SUSPECT THERE'S MORE TO THE STORY. 724 00:38:18,997 --> 00:38:21,065 Mosley: FIRE! OH, GOD! 725 00:38:23,768 --> 00:38:26,638 Chiba: CAN YOU RUN THEM ALL TOGETHER NOW? 726 00:38:26,638 --> 00:38:27,939 Narrator: THE INVESTIGATIVE TEAM 727 00:38:27,939 --> 00:38:31,476 COMBINES THE SEQUENCE OF STILLS CAPTURED ON THE RUNWAY 728 00:38:31,476 --> 00:38:36,214 TO CREATE A REVEALING PORTRAIT OF FLIGHT 80'S DEADLY LANDING. 729 00:38:36,214 --> 00:38:38,650 IT LEADS MASARU CHIBA TO A STARK REALIZATION 730 00:38:38,650 --> 00:38:42,253 ABOUT THE FEDEX PILOTS. 731 00:38:42,253 --> 00:38:44,455 Chiba: LOOKS LIKE THEY IGNORED WHAT THEY WERE TAUGHT 732 00:38:44,455 --> 00:38:46,591 ABOUT BOUNCE RECOVERY. 733 00:38:52,030 --> 00:38:54,866 Narrator: IN AN MD-11 FLIGHT SIMULATOR, 734 00:38:54,866 --> 00:38:56,968 A SENIOR FEDEX PILOT DEMONSTRATES 735 00:38:56,968 --> 00:39:01,439 THE STANDARD PROCEDURE FOR RECOVERING FROM A BOUNCE. 736 00:39:01,439 --> 00:39:04,142 ESTABLISH A 7.5-DEGREE NOSE-UP ATTITUDE 737 00:39:04,142 --> 00:39:07,745 AND INCREASE THRUST. 738 00:39:07,745 --> 00:39:10,481 Chiba: ARE WE READY? 739 00:39:10,481 --> 00:39:14,018 Wilson: I THINK MOST PILOTS AT THAT LEVEL ARE SKILLED ENOUGH 740 00:39:14,018 --> 00:39:16,521 TO EFFECTIVELY HANDLE THE BOUNCE. 741 00:39:27,665 --> 00:39:32,036 Chiba: SO IF IT'S THAT EASY, WHY DID THEY DO THE OPPOSITE? 742 00:39:34,205 --> 00:39:36,708 Narrator: FLIGHT DATA SHOWS PINO DID THE OPPOSITE 743 00:39:36,708 --> 00:39:38,443 OF WHAT HE WAS TRAINED TO DO. 744 00:39:38,443 --> 00:39:41,212 INSTEAD OF LIFTING THE NOSE UP AFTER THE FIRST BOUNCE 745 00:39:41,212 --> 00:39:43,014 HE PUSHED HIS COLUMN FORWARD, 746 00:39:43,014 --> 00:39:46,618 DRIVING THE NOSE OF HIS PLANE INTO THE GROUND. 747 00:39:46,618 --> 00:39:51,189 THAT MISTAKE BOUNCED THE PLANE AGAIN, 16 FEET INTO THE AIR. 748 00:39:51,189 --> 00:39:52,490 Misencik: AND THAT WAS ONE OF THE THINGS 749 00:39:52,490 --> 00:39:55,260 THAT WE REALLY TRIED TO WRAP OUR MINDS AROUND 750 00:39:55,260 --> 00:39:58,730 WAS WHAT WOULD CAUSE A PILOT WHO HAD BOUNCED 751 00:39:58,730 --> 00:40:02,734 TO PUSH THE NOSE OVER BACK DOWN TOWARD THE RUNWAY. 752 00:40:04,769 --> 00:40:06,170 Narrator: 12 SECONDS LATER, 753 00:40:06,170 --> 00:40:09,474 THE PLANE IS UPSIDE DOWN AND IN FLAMES. 754 00:40:11,342 --> 00:40:13,578 Mosley: FIRE! OH, GOD! 755 00:40:17,482 --> 00:40:20,885 Narrator: THE MD-11 IS A STRETCH VERSION OF THE DC-10. 756 00:40:20,885 --> 00:40:23,221 INVESTIGATORS WONDER IF THE EXTRA LENGTH 757 00:40:23,221 --> 00:40:25,390 COULD HAVE BEEN A FACTOR IN THE CRASH. 758 00:40:25,390 --> 00:40:28,593 Chiba: I WONDER WHAT THE PILOTS COULD SEE FROM THAT COCKPIT. 759 00:40:31,062 --> 00:40:33,865 Narrator: INVESTIGATORS ASK BOEING TO CREATE A SIMULATION 760 00:40:33,865 --> 00:40:36,901 OF WHAT THE PILOTS WOULD HAVE SEEN FROM THE COCKPIT. 761 00:40:36,901 --> 00:40:38,636 Chiba: HERE'S WHERE THEY FLARE. 762 00:40:38,636 --> 00:40:41,239 THEY GO BACK IN THE AIR RIGHT HERE. 763 00:40:41,239 --> 00:40:44,375 Narrator: AS THE MAIN LANDING GEAR BOUNCES UPWARD, 764 00:40:44,375 --> 00:40:48,346 THE PLANE PIVOTS, SO THE NOSE DOESN'T ACTUALLY GO UP AT ALL. 765 00:40:48,346 --> 00:40:52,517 FOR THE PILOTS IN THE COCKPIT, IT'S A VISUAL DECEPTION. 766 00:40:52,517 --> 00:40:56,487 Chiba: THEY HAD NO IDEA THEY HAD BOUNCED. 767 00:40:56,487 --> 00:41:00,992 HERE'S WHERE THEY SEE THE RUNWAY AGAIN, BUT IT'S TOO LATE. 768 00:41:04,962 --> 00:41:07,565 Wilson: YOU'VE GOT A LONGER AMOUNT OF AIRPLANE 769 00:41:07,565 --> 00:41:09,100 IN FRONT OF THE WHEELS, 770 00:41:09,100 --> 00:41:11,769 SO YOU CAN GET A FALSE SENSE OF WHERE YOU ARE 771 00:41:11,769 --> 00:41:13,604 IN RELATIONSHIP TO THE GROUND 772 00:41:13,604 --> 00:41:19,744 BECAUSE THESE JET AIRCRAFT LAND WITH THE NOSE UP. 773 00:41:19,744 --> 00:41:24,415 Narrator: THE DISCOVERY HELPS EXPLAIN WHY PINO PUSHED HIS COLUMN FORWARD. 774 00:41:24,415 --> 00:41:26,317 HE LIKELY BELIEVED HIS MAIN LANDING GEAR 775 00:41:26,317 --> 00:41:28,853 WAS ON THE GROUND. 776 00:41:28,853 --> 00:41:31,055 Wilson: YOU WANT TO GET THAT NOSE DOWN AS QUICKLY AS YOU CAN 777 00:41:31,055 --> 00:41:35,393 BECAUSE YOU WANT THAT AIRPLANE FIRMLY PLANTED ON THE GROUND. 778 00:41:35,393 --> 00:41:37,528 Bramble: THIS APPROACH WENT VERY QUICKLY 779 00:41:37,528 --> 00:41:43,701 FROM WHAT WAS A CHALLENGING BUT RELATIVELY NORMAL APPROACH 780 00:41:43,701 --> 00:41:48,239 TO A DISASTROUS SITUATION IN A VERY SHORT SPAN OF TIME. 781 00:41:48,239 --> 00:41:50,575 Misencik: THERE'S REALLY NOT ONE GOLDEN NUGGET 782 00:41:50,575 --> 00:41:52,510 THAT, UH, THAT SAID AH-HA, 783 00:41:52,510 --> 00:41:54,278 THIS IS WHAT CAUSED THE ACCIDENT. 784 00:41:54,278 --> 00:41:58,883 IN MOST CASES IT'S A CUMULATIVE EFFECT OF A NUMBER OF FACTORS. 785 00:42:00,385 --> 00:42:02,553 Narrator: INVESTIGATORS NOW BELIEVE THAT A PILOT 786 00:42:02,553 --> 00:42:06,958 SUFFERING FROM FATIGUE AND BATTLING STRONG WINDS 787 00:42:06,958 --> 00:42:10,094 FLARED HIS PLANE A SPLIT SECOND TOO LATE, 788 00:42:10,094 --> 00:42:14,165 BRINGING IT TO THE RUNWAY TOO FAST. 789 00:42:14,165 --> 00:42:17,034 THE STRETCH DESIGN OF THE MD-11 PREVENTED THE PILOT 790 00:42:17,034 --> 00:42:19,804 FROM REALIZING HE'D BOUNCED THE LANDING, 791 00:42:19,804 --> 00:42:23,508 LEADING HIM TO THE FATAL MISTAKE OF PUSHING DOWN THE NOSE. 792 00:42:27,612 --> 00:42:31,048 Chiba: THIS ACCIDENT BEGAN WITH A VERY SMALL ERROR. 793 00:42:31,048 --> 00:42:33,518 THE RESPONSE TO THAT LED TO ANOTHER ERROR, 794 00:42:33,518 --> 00:42:39,190 AND THE RESPONSE TO THAT WORSENED THE SITUATION. 795 00:42:39,190 --> 00:42:40,992 IT WAS A SNOWBALL EFFECT. 796 00:42:40,992 --> 00:42:43,961 THE SITUATION GOT WORSE AND WORSE. 797 00:42:47,131 --> 00:42:49,200 Narrator: IN THE WAKE OF THE ACCIDENT, 798 00:42:49,200 --> 00:42:51,602 INVESTIGATORS MAKE SEVERAL KEY RECOMMENDATIONS 799 00:42:51,602 --> 00:42:54,372 TO PREVENT A SIMILAR CATASTROPHE. 800 00:42:54,372 --> 00:42:56,808 THEY SUGGEST THAT MANUFACTURERS INSTALL A LIGHT 801 00:42:56,808 --> 00:42:59,110 IN THE MD-11 COCKPIT 802 00:42:59,110 --> 00:43:02,713 TO TELL THE PILOTS IF THEIR WHEELS ARE ON THE GROUND. 803 00:43:02,713 --> 00:43:04,549 Chiba: WE LEARNED THAT IN LONG AIRCRAFT 804 00:43:04,549 --> 00:43:08,319 IT'S VERY HARD TO KNOW WHETHER THE PLANE IS BOUNCING OR NOT. 805 00:43:08,319 --> 00:43:11,456 SO THEY INSTALLED A SYSTEM TO LET THE PILOTS KNOW 806 00:43:11,456 --> 00:43:14,025 IF THE PLANE HAS BOUNCED. 807 00:43:14,025 --> 00:43:15,927 Narrator: THEY ALSO RECOMMEND THAT PILOTS BE READY 808 00:43:15,927 --> 00:43:17,628 TO OVERRIDE THEIR AUTO THROTTLES 809 00:43:17,628 --> 00:43:20,498 TO MAINTAIN SPEED THROUGHOUT THE APPROACH. 810 00:43:20,498 --> 00:43:21,766 Misencik: AND IF THE THROTTLES AREN'T DOING 811 00:43:21,766 --> 00:43:23,000 WHAT YOU WANT THEM TO DO 812 00:43:23,000 --> 00:43:24,502 OR YOU WANT THEM TO DO SOMETHING ELSE, 813 00:43:24,502 --> 00:43:29,040 YOUR HAND IS RIGHT THERE TO APPLY WHATEVER POWER YOU NEED. 814 00:43:29,040 --> 00:43:31,275 Narrator: MOST IMPORTANTLY, THEY RECOMMEND THAT PILOTS 815 00:43:31,275 --> 00:43:32,910 BE TRAINED TO GO AROUND 816 00:43:32,910 --> 00:43:35,813 EVERY TIME THEY BOUNCE A LANDING. 817 00:43:35,813 --> 00:43:39,183 Wilson: WE'VE MOVED MORE AND MORE TOWARD A MINDSET 818 00:43:39,183 --> 00:43:42,787 OF LOOK, LET'S GO AROUND AND COME BACK 819 00:43:42,787 --> 00:43:44,889 AND DO IT ANOTHER TIME. 820 00:43:44,889 --> 00:43:47,925 LET'S DON'T TAKE THE CHANCE. 821 00:43:47,925 --> 00:43:52,163 IT IS NONETHELESS TRAGIC THAT IT TOOK THE LOSS OF AN AIRCRAFT 822 00:43:52,163 --> 00:43:54,632 AND MORE IMPORTANTLY THE LOSS OF A CREW 823 00:43:54,632 --> 00:43:57,632 TO ARRIVE AT THAT KIND OF CONCLUSION. 65986

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