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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:02,636 --> 00:00:04,705 Narrator: A TERRIFYING VIBRATION... 2 00:00:04,705 --> 00:00:05,839 Man: WHAT'S THAT? 3 00:00:05,839 --> 00:00:08,508 Narrator: SHAKES BRITISH MIDLAND FLIGHT 92. 4 00:00:08,508 --> 00:00:10,577 Man: THERE'S SORT OF GRINDING NOISES 5 00:00:10,577 --> 00:00:13,146 AND SMELLS IN THE CABIN. 6 00:00:13,146 --> 00:00:15,082 Pilot: WHAT IS IT? THE ENGINES? 7 00:00:15,082 --> 00:00:18,919 Man: IT'S OBVIOUS THAT THE CREW WERE PRETTY RATTLED BY THIS. 8 00:00:18,919 --> 00:00:21,688 Man: I'M THINKING WE'VE GOT A SERIOUS PROBLEM HERE. 9 00:00:21,688 --> 00:00:26,727 Narrator: ONE OF THE WORST CRASHES IN BRITISH HISTORY 10 00:00:26,727 --> 00:00:28,929 HAS A STUNNING CAUSE... 11 00:00:28,929 --> 00:00:30,631 Man: IT'S VERY DIFFICULT TO ACCEPT 12 00:00:30,631 --> 00:00:33,533 THAT SUCH A BASIC MISTAKE COULD BE MADE. 13 00:00:33,533 --> 00:00:36,770 Narrator: AND CHANGES COMMERCIAL AVIATION FOREVER. 14 00:00:36,770 --> 00:00:39,273 Man: THE LEARNING POINTS FROM THIS INCIDENT 15 00:00:39,273 --> 00:00:41,708 HAVE BEEN GAME-CHANGING. 16 00:00:43,510 --> 00:00:45,846 Flight attendant: LADIES AND GENTLEMEN, WE ARE STARTING OUR APPROACH. 17 00:00:45,846 --> 00:00:47,080 Pilot: WE LOST BOTH ENGINES! 18 00:00:47,080 --> 00:00:48,315 Flight attendant: PUT THE MASK OVER YOUR NOSE. 19 00:00:48,315 --> 00:00:49,283 EMERGENCY DESCENT. 20 00:00:49,283 --> 00:00:50,350 Pilot: MAYDAY, MAYDAY. 21 00:00:50,350 --> 00:00:52,386 Flight attendant: BRACE FOR IMPACT! 22 00:00:52,386 --> 00:00:53,320 Controller: I THINK I LOST ONE. 23 00:00:53,320 --> 00:00:55,122 Man: INVESTIGATION STARTING... 24 00:00:56,156 --> 00:00:58,091 Man: HE'S GONNA CRASH! 25 00:01:07,434 --> 00:01:08,869 Narrator: IT'S A BUSY SUNDAY NIGHT 26 00:01:08,869 --> 00:01:12,806 AT LONDON'S HEATHROW AIRPORT. 27 00:01:12,806 --> 00:01:15,108 THE CREW OF BRITISH MIDLAND FLIGHT 92 28 00:01:15,108 --> 00:01:17,377 IS COMPLETING FINAL TAKEOFF PREPARATIONS 29 00:01:17,377 --> 00:01:21,782 FOR A SHORT FLIGHT TO BELFAST, NORTHERN IRELAND. 30 00:01:21,782 --> 00:01:24,384 Kevin Hunt: WHY DON'T YOU LET THEM KNOW WE'RE READY TO GO? 31 00:01:24,384 --> 00:01:26,620 David McClelland: WILL DO. 32 00:01:26,620 --> 00:01:29,022 LADIES AND GENTLEMEN, WELCOME ABOARD. 33 00:01:29,022 --> 00:01:30,891 WE'LL JUST FINISH UP OUR FINAL CHECKS, 34 00:01:30,891 --> 00:01:34,261 BUT WE'LL HAVE YOU ON YOUR WAY IN JUST A FEW MINUTES. 35 00:01:39,299 --> 00:01:41,201 Narrator: THERE ARE 118 PASSENGERS 36 00:01:41,201 --> 00:01:43,270 ON THE EVENING FLIGHT, 37 00:01:43,270 --> 00:01:45,505 INCLUDING BRITISH SOLDIER NIGEL BALDWIN 38 00:01:45,505 --> 00:01:48,508 RETURNING TO DUTY IN NORTHERN IRELAND. 39 00:01:48,508 --> 00:01:49,743 Nigel Baldwin: I WAS EXCITED, YOU KNOW, 40 00:01:49,743 --> 00:01:51,044 JUST HAD AN EXCITING WEEKEND 41 00:01:51,044 --> 00:01:53,146 MAKING THE FINAL ARRANGEMENTS FOR OUR WEDDING, 42 00:01:53,146 --> 00:01:56,616 AND I JUST SETTLED BACK LIKE EVERYBODY ELSE, YOU KNOW, 43 00:01:56,616 --> 00:02:00,654 TO WHAT I THOUGHT WAS A COMFORTABLE FLIGHT. 44 00:02:05,425 --> 00:02:08,996 Controller: MIDLAND 92, YOU'RE CLEARED FOR TAKEOFF. 45 00:02:08,996 --> 00:02:11,164 Hunt: YOU WANT TO TAKE IT THIS TIME? 46 00:02:11,164 --> 00:02:13,233 McClelland: ABSOLUTELY. 47 00:02:13,233 --> 00:02:17,671 Narrator: CAPTAIN KEVIN HUNT FLEW THE PLANE IN FROM BELFAST. 48 00:02:17,671 --> 00:02:19,339 FIRST OFFICER DAVID McCLELLAND 49 00:02:19,339 --> 00:02:22,075 TAKES THE CONTROLS FOR THE RETURN TRIP. 50 00:02:22,075 --> 00:02:25,045 McClelland: THRUST SET. 51 00:02:25,045 --> 00:02:26,580 HERE WE GO. 52 00:02:26,580 --> 00:02:29,016 Narrator: THEIR BRAND NEW 737-400 53 00:02:29,016 --> 00:02:33,186 HAS CLOCKED ONLY 521 HOURS IN THE AIR. 54 00:02:33,186 --> 00:02:34,888 IT'S THE VERY LATEST VERSION 55 00:02:34,888 --> 00:02:38,025 OF THE WORLD'S MOST POPULAR PASSENGER PLANE. 56 00:02:38,025 --> 00:02:40,794 Hunt: V-1. ROTATE. 57 00:02:47,701 --> 00:02:51,705 Narrator: THE FLIGHT IS SCHEDULED TO TAKE JUST 75 MINUTES. 58 00:02:51,705 --> 00:02:56,043 Controller: MIDLAND 92, CLEARED TO FLIGHT LEVEL 3-5-0. 59 00:02:56,043 --> 00:02:57,544 Narrator: AS FLIGHT 92 CLEARS 60 00:02:57,544 --> 00:02:59,913 THE BUSY AIRSPACE AROUND HEATHROW, 61 00:02:59,913 --> 00:03:01,481 THE CONTROLLER PERMITS THE CREW 62 00:03:01,481 --> 00:03:04,985 TO CLIMB TO THEIR CRUISING ALTITUDE, 35,000 FEET. 63 00:03:04,985 --> 00:03:08,422 Hunt: FLIGHT LEVEL 3-5-0, MIDLAND 92. 64 00:03:13,193 --> 00:03:16,296 Baldwin: CAN I HAVE A COFFEE, TOO, PLEASE? 65 00:03:16,296 --> 00:03:18,799 Narrator: 13 MINUTES INTO THE FLIGHT... 66 00:03:24,037 --> 00:03:25,806 Baldwin: WHAT'S THAT? 67 00:03:34,514 --> 00:03:38,251 I JUST KNEW THERE WAS SOMETHING NOT QUITE RIGHT. 68 00:03:38,251 --> 00:03:43,156 THERE'S SORT OF GRINDING NOISES AND SMELLS IN THE CABIN 69 00:03:43,156 --> 00:03:45,392 THAT I WASN'T USED TO. 70 00:03:47,627 --> 00:03:50,230 McClelland: WHOA. 71 00:03:50,230 --> 00:03:52,532 Hunt: YOU SMELL THAT? 72 00:03:52,532 --> 00:03:55,635 McClelland: IS THAT SMOKE? 73 00:03:55,635 --> 00:04:00,040 Narrator: THERE'S A PROBLEM WITH ONE OF THE 737'S TWO ENGINES. 74 00:04:00,040 --> 00:04:03,009 CAPTAIN HUNT TAKES CONTROL, LEAVING HIS FIRST OFFICER 75 00:04:03,009 --> 00:04:05,712 TO WORK OUT WHAT'S WRONG WITH THE PLANE. 76 00:04:05,712 --> 00:04:08,548 Guy Hirst: ALL PILOTS, THE FIRST THING IS FLY THE AIRPLANE. 77 00:04:08,548 --> 00:04:11,084 MAKE SURE THE AIRPLANE IS SAFE, SO THAT'S MAKING SURE 78 00:04:11,084 --> 00:04:13,120 YOUR FLIGHT INSTRUMENTS ARE ALL IN THE RIGHT PLACE, 79 00:04:13,120 --> 00:04:17,190 AND, IF THEY'RE NOT, GETTING IT BACK INTO THE RIGHT PLACE. 80 00:04:17,190 --> 00:04:19,559 Hunt: WHAT IS IT? THE ENGINES? 81 00:04:25,065 --> 00:04:26,533 Baldwin: IT SHOULDN'T BE HAPPENING, 82 00:04:26,533 --> 00:04:28,068 SO, ONE, WE CAN HEAR IT. 83 00:04:28,068 --> 00:04:29,903 TWO, YOU CAN PHYSICALLY FEEL IT 84 00:04:29,903 --> 00:04:34,708 THROUGH THIS IS LIKE A, SORT OF A HUMMING VIBRATION. 85 00:04:34,708 --> 00:04:36,109 McClelland: IT'S A FIRE, KEVIN. 86 00:04:36,109 --> 00:04:39,779 Hunt: WHICH ONE IS IT? 87 00:04:39,779 --> 00:04:41,915 McClelland: IT'S THE LEFT. 88 00:04:44,351 --> 00:04:45,819 IT'S THE RIGHT ONE. 89 00:04:45,819 --> 00:04:47,521 Hirst: I THINK WITH THE NOISES AND EVERYTHING 90 00:04:47,521 --> 00:04:49,089 THAT THEY REALIZED VERY RAPIDLY 91 00:04:49,089 --> 00:04:51,424 IT WAS SOMETHING TO DO WITH ONE OF THE ENGINES 92 00:04:51,424 --> 00:04:52,792 WAS THE ROOT CAUSE 93 00:04:52,792 --> 00:04:56,897 OF A) THE SMOKE AND, B) THE VIBRATION AND THE NOISE. 94 00:04:56,897 --> 00:04:59,432 Narrator: THE CREW TRIES TO STABILIZE THE PROBLEM ENGINE 95 00:04:59,432 --> 00:05:01,868 BY REDUCING POWER ON THAT SIDE. 96 00:05:01,868 --> 00:05:04,871 Hunt: OK, THROTTLE IT BACK. 97 00:05:04,871 --> 00:05:06,706 McClelland: THROTTLING BACK. 98 00:05:16,816 --> 00:05:18,685 Baldwin: IT'LL BE ALL RIGHT, MA'AM. 99 00:05:18,685 --> 00:05:19,953 AND I'M THINKING, YOU KNOW, 100 00:05:19,953 --> 00:05:21,855 THEY'VE GOT THESE CONTROLS IN THE COCKPIT. 101 00:05:21,855 --> 00:05:24,191 THEY KNOW WHAT THEY'RE DOING. 102 00:05:34,834 --> 00:05:37,971 Hunt: IT SEEMS TO BE RUNNING ALL RIGHT NOW. 103 00:05:37,971 --> 00:05:41,041 Narrator: THE CREW SEEMS TO HAVE SOLVED THE IMMEDIATE CRISIS... 104 00:05:41,041 --> 00:05:44,744 McClelland: YEAH, BUT WE'VE STILL GOT THE SMOKE. 105 00:05:44,744 --> 00:05:46,846 Narrator: BUT WANT TO GET BACK ON THE GROUND 106 00:05:46,846 --> 00:05:49,716 AS FAST AS POSSIBLE. 107 00:05:49,716 --> 00:05:51,818 McClelland: AH, THIS IS MIDLAND 92. 108 00:05:51,818 --> 00:05:53,353 WE'VE GOT AN ENGINE FIRE. 109 00:05:53,353 --> 00:05:55,655 WE NEED TO DIVERT TO EAST MIDLANDS. 110 00:05:55,655 --> 00:05:56,823 Controller: UNDERSTOOD. 111 00:05:56,823 --> 00:05:59,859 CLEARED FOR DESCENT TO 10,000 FEET. 112 00:05:59,859 --> 00:06:01,861 Hirst: IT'S AN UNUSUAL SITUATION. 113 00:06:01,861 --> 00:06:04,731 WE'VE ALL PRACTICED IT MANY, MANY TIMES IN THE SIMULATOR. 114 00:06:04,731 --> 00:06:07,367 WE DO IT EVERY SIX MONTHS. 115 00:06:07,367 --> 00:06:11,471 BUT I THINK TO ACTUALLY DO IT FOR REAL ON A DARK NIGHT 116 00:06:11,471 --> 00:06:13,340 WITH THE VIBRATION AND ALL THAT'S GOING ON, 117 00:06:13,340 --> 00:06:15,475 IT'S VERY DEMANDING. 118 00:06:15,475 --> 00:06:16,977 Baldwin: I FELT A SENSE OF RELIEF 119 00:06:16,977 --> 00:06:19,813 WHEN THE NOISE AND EVERYTHING STOPPED, 120 00:06:19,813 --> 00:06:22,282 THINKING, OH, IT'S OK, THEY'VE SORTED IT. 121 00:06:22,282 --> 00:06:24,317 Narrator: FLIGHT 92 IS JUST 15 MINUTES 122 00:06:24,317 --> 00:06:26,453 FROM EAST MIDLANDS AIRPORT. 123 00:06:26,453 --> 00:06:30,624 IT'S CLOSER THAN RETURNING TO HEATHROW. 124 00:06:30,624 --> 00:06:32,425 McClelland: SHUTTING DOWN NOW. 125 00:06:32,425 --> 00:06:34,828 Narrator: THE CREW SPRINGS INTO ACTION. 126 00:06:34,828 --> 00:06:40,367 THEY SHUT DOWN THE ENGINE SO THAT THE FIRE DOESN'T SPREAD. 127 00:06:40,367 --> 00:06:44,037 IN THE CABIN, NIGEL BALDWIN IS STRUGGLING TO STAY CALM. 128 00:06:44,037 --> 00:06:45,472 Baldwin: THERE WAS THAT HEIGHTENED SENSE 129 00:06:45,472 --> 00:06:47,107 OF THAT LITTLE BIT OF FEAR THERE, YOU KNOW, 130 00:06:47,107 --> 00:06:47,941 IN THE BACK OF YOUR MIND. 131 00:06:47,941 --> 00:06:49,509 WHAT IF? 132 00:06:49,509 --> 00:06:52,345 I THINK THERE'S ALWAYS THAT "WHAT IF" WHEN YOU'RE FLYING. 133 00:06:56,850 --> 00:06:58,118 Hunt: LADIES AND GENTLEMEN, 134 00:06:58,118 --> 00:07:00,320 WE'VE HAD A PROBLEM WITH OUR RIGHT ENGINE. 135 00:07:00,320 --> 00:07:01,721 WE'VE SHUT IT DOWN, 136 00:07:01,721 --> 00:07:05,091 AND WE'LL BE DIVERTING TO EAST MIDLANDS AIRPORT. 137 00:07:05,091 --> 00:07:07,994 Baldwin: THE STEWARDS AND STEWARDESSES CAME ROUND 138 00:07:07,994 --> 00:07:11,131 TAKING THE TRAYS OFF US, SEATBELTS, PLEASE, 139 00:07:11,131 --> 00:07:15,535 SO WE KNEW THAT, YOU KNOW, THEY WERE TAKING PRECAUTIONS. 140 00:07:15,535 --> 00:07:18,672 AND I'M THINKING WE'VE GOT A SERIOUS PROBLEM HERE. 141 00:07:25,245 --> 00:07:28,048 Hunt: LANDING LIGHTS. 142 00:07:28,048 --> 00:07:29,683 McClelland: ON. 143 00:07:29,683 --> 00:07:31,618 Narrator: THE PILOTS WILL HAVE TO MAKE THE LANDING 144 00:07:31,618 --> 00:07:33,386 WITH JUST ONE ENGINE. 145 00:07:33,386 --> 00:07:34,988 Hunt: FLAPS ONE, PLEASE. 146 00:07:34,988 --> 00:07:36,723 Narrator: TO LAND SAFELY AT LOW SPEED... 147 00:07:36,723 --> 00:07:38,124 McClelland: FLAPS ONE. 148 00:07:38,124 --> 00:07:40,393 Narrator: THE PILOTS NEED TO SET THEIR FLAPS TO INCREASE LIFT... 149 00:07:40,393 --> 00:07:41,628 Hunt: POWER, PLEASE. 150 00:07:41,628 --> 00:07:42,896 Narrator: AND CALL FOR MORE POWER 151 00:07:42,896 --> 00:07:44,998 FROM THEIR ONE REMAINING ENGINE. 152 00:07:54,908 --> 00:07:57,043 Baldwin: AT SOME POINT, THE NOISES STARTED AGAIN, 153 00:07:57,043 --> 00:08:01,081 THEN AT THIS TIME IT GOT WORSE. 154 00:08:01,081 --> 00:08:04,217 Narrator: THE PILOTS FACE A TERRIFYING NEW DANGER. 155 00:08:04,217 --> 00:08:06,286 Hunt: WE'RE LOSING ANOTHER ENGINE! 156 00:08:06,286 --> 00:08:11,024 Narrator: INCREDIBLY, THE LEFT ENGINE IS NOW FAILING. 157 00:08:11,024 --> 00:08:15,161 THEIR PLANE COULD SOON HAVE NO ENGINE POWER AT ALL. 158 00:08:16,196 --> 00:08:18,565 McClelland: FIRE BELL IN NUMBER ONE. 159 00:08:18,565 --> 00:08:20,367 Narrator: AN ALARM WARNS THE PILOTS 160 00:08:20,367 --> 00:08:23,837 THAT FIRE IS CONSUMING THE ENGINE. 161 00:08:23,837 --> 00:08:27,841 FLIGHT 92 IS LESS THAN 1,000 FEET FROM THE GROUND. 162 00:08:27,841 --> 00:08:30,110 THE PILOTS NEED TO THINK FAST. 163 00:08:30,110 --> 00:08:34,647 Hunt: TRY RELIGHTING THE OTHER ONE. 164 00:08:34,647 --> 00:08:37,050 Narrator: THEY TRY TO RESTART THE ENGINE THEY SHUT DOWN. 165 00:08:37,050 --> 00:08:39,786 McClelland: IT'S NOT... I, I CAN'T SEEM TO... 166 00:08:39,786 --> 00:08:41,688 Narrator: IT WON'T START. 167 00:08:41,688 --> 00:08:45,525 ONE ENGINE IS DEAD. THE OTHER IS IN FLAMES. 168 00:08:47,560 --> 00:08:48,595 Baldwin: I REMEMBER THE FLAMES 169 00:08:48,595 --> 00:08:50,330 COMING OVER THE TOP OF THE ENGINE, 170 00:08:50,330 --> 00:08:53,299 AND THEY WERE SORT OF LICKING AROUND THE SIDES. 171 00:08:53,299 --> 00:08:55,635 Hunt: I HAVE TO STRETCH THE GLIDE. 172 00:08:55,635 --> 00:08:58,138 Narrator: CAPTAIN HUNT PULLS UP THE NOSE OF THE PLANE, 173 00:08:58,138 --> 00:09:02,075 HOPING TO STAY IN THE AIR LONG ENOUGH TO REACH THE AIRPORT. 174 00:09:05,211 --> 00:09:08,047 BUT MORE AND MORE ALARMS ARE FILLING THE COCKPIT. 175 00:09:08,047 --> 00:09:09,816 Hunt: DAMN IT! 176 00:09:09,816 --> 00:09:13,386 Narrator: THE STALL WARNING SHAKES THE CAPTAIN'S CONTROLS, 177 00:09:13,386 --> 00:09:17,056 A DEADLY SIGN THAT THEY'RE ABOUT TO LOSE THEIR LIFT. 178 00:09:23,696 --> 00:09:25,031 Baldwin: THERE WERE PEOPLE SCREAMING. 179 00:09:25,031 --> 00:09:27,267 THERE WERE PEOPLE CRYING, YOU KNOW, 180 00:09:27,267 --> 00:09:30,870 HAVING FEAR FOR THEIR LIVES. 181 00:09:30,870 --> 00:09:34,007 Computer: SINK RATE. PULL UP. 182 00:09:34,007 --> 00:09:36,543 Hunt: BRACE! BRACE! 183 00:09:42,916 --> 00:09:45,318 Hunt: PREPARE FOR CRASH LANDING. 184 00:09:50,657 --> 00:09:53,092 Baldwin: IT WAS LIKE BRACE, BRACE. 185 00:09:53,092 --> 00:09:54,093 WHAT DO WE DO? 186 00:09:54,093 --> 00:09:55,595 BOOM. POW. 187 00:10:03,736 --> 00:10:05,438 Computer: PULL UP. 188 00:10:05,438 --> 00:10:07,307 Hirst: THERE WOULD HAVE BEEN A LITTLE WIND NOISE GOING OVER, 189 00:10:07,307 --> 00:10:09,375 EVERYTHING WOULD HAVE BEEN COMPLETELY SILENT, 190 00:10:09,375 --> 00:10:13,346 SO IT WOULD HAVE BEEN EXTREMELY STRANGE SENSATION. 191 00:10:26,993 --> 00:10:30,330 Baldwin: I RECOLLECT MY ARMS BEING JUST THROWN AROUND 192 00:10:30,330 --> 00:10:35,235 UNTIL THE PLANE CAME TO A REST. 193 00:10:35,235 --> 00:10:38,938 HAVING NO CONTROL, UM... 194 00:10:41,908 --> 00:10:45,278 THAT'S QUITE EERIE, ACTUALLY. 195 00:10:45,278 --> 00:10:47,380 Narrator: BRITISH MIDLAND FLIGHT 92 196 00:10:47,380 --> 00:10:51,384 HAS SLAMMED INTO AN EMBANKMENT BESIDE THE M1 HIGHWAY, 197 00:10:51,384 --> 00:10:53,686 JUST HALF A MILE FROM THE AIRPORT. 198 00:10:53,686 --> 00:10:57,624 Hirst: IT WOULD HAVE BEEN JUST 15, 20 SECONDS MORE OF POWER 199 00:10:57,624 --> 00:10:59,192 BEFORE THAT ENGINE HAD FAILED. 200 00:10:59,192 --> 00:11:02,462 THEY'D HAVE GOT THERE. SO HEARTBREAKINGLY CLOSE. 201 00:11:08,801 --> 00:11:13,907 Narrator: EMERGENCY CREWS REACH THE SCENE MINUTES AFTER THE CRASH, 202 00:11:13,907 --> 00:11:17,477 BUT GETTING TO THE SURVIVORS PROVES TO BE A HUGE CHALLENGE. 203 00:11:22,615 --> 00:11:26,586 THE PLANE HAS BEEN RIPPED APART. 204 00:11:26,586 --> 00:11:28,288 Baldwin: AH! 205 00:11:31,424 --> 00:11:34,594 Narrator: WHILE EMERGENCY WORKERS STRUGGLE TO CLEAR DEBRIS, 206 00:11:34,594 --> 00:11:38,498 NIGEL BALDWIN DOES WHAT HE CAN TO HELP A FELLOW PASSENGER. 207 00:11:38,498 --> 00:11:43,603 Baldwin: COME ON. GOT TO GET YOU OUT. 208 00:11:43,603 --> 00:11:47,874 I HAD TO BRING HER ONTO MY CHEST AND PULL MYSELF BACKWARDS 209 00:11:47,874 --> 00:11:49,976 ALONG THE CABLES AND GIRDERS THAT WERE LEFT 210 00:11:49,976 --> 00:11:54,747 BECAUSE THE, THE PLANE WAS... 211 00:11:54,747 --> 00:11:58,051 THE ONLY WAY I'VE DESCRIBED IT AS A CHICKEN CARCASS 212 00:11:58,051 --> 00:12:01,521 AFTER A SUNDAY ROAST, WEAK AND FEEBLE. 213 00:12:07,060 --> 00:12:08,962 Narrator: THE SHATTERED FUSELAGE HAS COME TO REST 214 00:12:08,962 --> 00:12:10,530 ON A STEEP EMBANKMENT, 215 00:12:10,530 --> 00:12:12,065 WHERE IT'S IN DANGER OF SLIDING DOWN 216 00:12:12,065 --> 00:12:14,634 AND KILLING MORE PEOPLE. 217 00:12:14,634 --> 00:12:17,437 EXPERTS FROM THE AIR ACCIDENTS INVESTIGATION BRANCH 218 00:12:17,437 --> 00:12:20,907 ADVISE RESCUERS ON THE BEST WAY TO SECURE IT. 219 00:12:20,907 --> 00:12:22,775 Christopher Pollard: WE TOOK A PRAGMATIC VIEW 220 00:12:22,775 --> 00:12:26,245 AND ROPED THE TAIL TO TREES 221 00:12:26,245 --> 00:12:29,015 SO THAT IT WASN'T GOING TO FALL OVER. 222 00:12:33,519 --> 00:12:35,455 Narrator: A DENSE TANGLE OF BROKEN SEATS 223 00:12:35,455 --> 00:12:38,424 IS MAKING IT DIFFICULT TO REACH THE SURVIVORS. 224 00:12:46,933 --> 00:12:48,501 RESCUERS ARE ASTONISHED 225 00:12:48,501 --> 00:12:50,670 THAT NO ONE DRIVING ON THE BUSY M1 HIGHWAY 226 00:12:50,670 --> 00:12:52,372 HAS BEEN HURT. 227 00:12:52,372 --> 00:12:54,307 Stephen Moss: IN FACT, THERE WERE NO VICTIMS ON THE GROUND, 228 00:12:54,307 --> 00:12:58,211 WHICH WE THOUGHT WAS ABSOLUTELY REMARKABLE. 229 00:12:58,211 --> 00:13:02,415 Narrator: 87 OF THE 126 PEOPLE ON BOARD ARE ALIVE, 230 00:13:02,415 --> 00:13:03,750 BUT MANY ARE INJURED, 231 00:13:03,750 --> 00:13:07,353 INCLUDING CAPTAIN HUNT, WHO HAS A BROKEN SPINE. 232 00:13:07,353 --> 00:13:09,322 Moss: BECAUSE OF THE STEEPNESS OF THE EMBANKMENT 233 00:13:09,322 --> 00:13:10,657 THAT THE AIRCRAFT WAS ON, 234 00:13:10,657 --> 00:13:12,592 THE EMERGENCY SERVICES WERE FORMING 235 00:13:12,592 --> 00:13:14,027 EFFECTIVELY A HUMAN CHAIN, 236 00:13:14,027 --> 00:13:17,196 SO AS VICTIMS WERE PULLED OUT FROM THE WRECKAGE, 237 00:13:17,196 --> 00:13:20,299 THOSE STRETCHERS WERE HANDED FROM ONE PERSON TO THE NEXT 238 00:13:20,299 --> 00:13:23,102 UNTIL THEY COULD BE PUT INTO AMBULANCES. 239 00:13:25,772 --> 00:13:27,407 Narrator: WITH THE RESCUE COMPLETE, 240 00:13:27,407 --> 00:13:29,676 BRITAIN'S AIR ACCIDENTS INVESTIGATION BRANCH 241 00:13:29,676 --> 00:13:33,680 CAN FINALLY GET TO WORK. 242 00:13:33,680 --> 00:13:37,350 ROB CARTER IS ONE OF THE FIRST INVESTIGATORS AT THE SCENE. 243 00:13:37,350 --> 00:13:38,818 Rob Carter: WE ARRIVED AT THE CRASH SCENE 244 00:13:38,818 --> 00:13:40,720 VERY LATE INTO THE EVENING. 245 00:13:40,720 --> 00:13:42,755 ALL THE EMERGENCY SERVICES WERE THERE: 246 00:13:42,755 --> 00:13:45,291 AMBULANCE, FIRE, POLICE. 247 00:13:45,291 --> 00:13:47,860 SOME PRESS PEOPLE WERE JUST BEGINNING TO ARRIVE. 248 00:13:47,860 --> 00:13:49,962 A TREMENDOUS AMOUNT OF ACTIVITY, 249 00:13:49,962 --> 00:13:54,267 AND IT TOOK A MINUTE TO REALLY ASSESS JUST WHAT WAS GOING ON. 250 00:14:00,506 --> 00:14:02,375 IT WAS DRAMATIC. 251 00:14:02,375 --> 00:14:05,511 WALKED INTO THE NOSE SECTION AND I'M LOOKING UP AT THE CEILING, 252 00:14:05,511 --> 00:14:07,680 UP AT THE ROOF OF THE AIRCRAFT. 253 00:14:07,680 --> 00:14:10,283 THERE WERE NO OVERHEAD BINS-- THAT'S REALLY ODD-- 254 00:14:10,283 --> 00:14:13,820 AND I REALIZED WHERE IS THE AIRCRAFT FLOOR? 255 00:14:18,758 --> 00:14:21,527 Narrator: THE CRASH HAS FORCED THE CLOSURE OF THE M1 HIGHWAY, 256 00:14:21,527 --> 00:14:23,663 A MAJOR TRAFFIC ARTERY. 257 00:14:23,663 --> 00:14:27,266 INVESTIGATORS NEED TO WORK AS QUICKLY AS THEY CAN. 258 00:14:27,266 --> 00:14:29,235 THEIR FIRST PRIORITY IS GETTING THEIR HANDS 259 00:14:29,235 --> 00:14:32,605 ON THE PLANE'S BLACK BOXES, OR FLIGHT RECORDERS. 260 00:14:32,605 --> 00:14:34,307 Moss: RECOVERING THE FLIGHT RECORDERS, OF COURSE, 261 00:14:34,307 --> 00:14:36,442 IS A VERY MAJOR PRIORITY 262 00:14:36,442 --> 00:14:38,244 AT THE BEGINNING OF AN INVESTIGATION 263 00:14:38,244 --> 00:14:39,746 BECAUSE THEY HAVE TO BE SENT AWAY, 264 00:14:39,746 --> 00:14:42,982 THEY HAVE TO BE DOWNLOADED AND INTERPRETED. 265 00:14:42,982 --> 00:14:45,284 Narrator: MEANWHILE, ROB CARTER LEARNS WHAT HE CAN 266 00:14:45,284 --> 00:14:47,820 FROM THE LAYOUT OF THE CRASH SITE. 267 00:14:47,820 --> 00:14:49,589 Carter: I WANTED TO UNDERSTAND 268 00:14:49,589 --> 00:14:52,725 WHERE ALL THE BITS OF THE STRUCTURE OF THE AIRCRAFT WERE, 269 00:14:52,725 --> 00:14:55,795 AND THAT LED ME UP ONTO THE EMBANKMENT 270 00:14:55,795 --> 00:14:59,799 WHERE THE AIRCRAFT HAD HAD ITS FIRST IMPACT. 271 00:14:59,799 --> 00:15:02,802 Carter: LOOKS LIKE THE LANDING GEAR HIT HERE. 272 00:15:02,802 --> 00:15:06,773 Narrator: THE PLANE HAS LEFT DEEP GOUGES IN THE GROUND ALONG ITS PATH. 273 00:15:06,773 --> 00:15:11,310 THEY GIVE CARTER HIS FIRST HINTS ABOUT HOW THE CRASH UNFOLDED. 274 00:15:11,310 --> 00:15:14,580 Carter: THE MARKS SHOWED ALMOST IN A TEXTBOOK FORM 275 00:15:14,580 --> 00:15:18,584 THE ATTITUDE THE AIRCRAFT WAS IN WHEN IT HIT THE GROUND, 276 00:15:18,584 --> 00:15:21,354 THE DIRECTION IT WAS GOING, THE POSITION IT WAS IN. 277 00:15:21,354 --> 00:15:26,993 IT WAS REALLY HELPFUL FOR DEVELOPING WHAT HAPPENED. 278 00:15:26,993 --> 00:15:30,797 THEY GOT CLOSE ENOUGH TO SEE THE RUNWAY LIGHTS. 279 00:15:30,797 --> 00:15:34,100 IT MUST HAVE BEEN VERY DEVASTATING FOR THE CREW 280 00:15:34,100 --> 00:15:36,736 AND FOR EVERYBODY ON BOARD. 281 00:15:36,736 --> 00:15:38,271 Narrator: IT'S BECOMING CLEAR 282 00:15:38,271 --> 00:15:41,407 THE PLANE DIDN'T HAVE THE SPEED IT NEEDED TO REACH THE RUNWAY. 283 00:15:41,407 --> 00:15:43,476 THE QUESTION IS WHY? 284 00:15:43,476 --> 00:15:45,878 Moss: I THINK ALL OF THE TEAM, THEIR FIRST IMPRESSION 285 00:15:45,878 --> 00:15:49,081 WAS THAT THIS AIRPLANE SEEMS TO HAVE HAD SOME PROBLEM 286 00:15:49,081 --> 00:15:50,550 WITH ENGINE POWER. 287 00:15:50,550 --> 00:15:53,219 Pollard: THE AIRCRAFT JUST, YOU KNOW, DIDN'T HAVE THE POWER 288 00:15:53,219 --> 00:15:55,121 TO MAKE IT TO THE RUNWAY. 289 00:15:55,121 --> 00:15:56,656 Hunt: DAMN IT! 290 00:15:58,724 --> 00:16:01,761 Narrator: THE PILOTS ARE TOO BADLY HURT TO BE INTERVIEWED. 291 00:16:01,761 --> 00:16:03,963 FOR NOW, INVESTIGATORS LEARN WHAT THEY CAN 292 00:16:03,963 --> 00:16:06,933 FROM THE CONTROLLER ON DUTY THE NIGHT OF THE CRASH. 293 00:16:06,933 --> 00:16:09,468 Controller: THEY SAID THEY HAD AN ENGINE FIRE. 294 00:16:09,468 --> 00:16:11,504 Narrator: THE CONTROLLER EXPLAINS THAT THE CREW 295 00:16:11,504 --> 00:16:15,341 REPORTED A PROBLEM ABOUT 20 MINUTES BEFORE THE CRASH. 296 00:16:15,341 --> 00:16:17,543 McClelland: AH, THIS IS MIDLAND 92. 297 00:16:17,543 --> 00:16:19,145 WE'VE GOT AN ENGINE FIRE. 298 00:16:19,145 --> 00:16:21,814 WE NEED TO DIVERT TO EAST MIDLANDS. 299 00:16:21,814 --> 00:16:23,049 Controller: UNDERSTOOD. 300 00:16:23,049 --> 00:16:26,185 CLEARED FOR DESCENT TO 10,000 FEET. 301 00:16:28,321 --> 00:16:32,491 Narrator: THE CONTROLLER'S STORY RAISES A QUESTION. 302 00:16:32,491 --> 00:16:36,162 THE 737 AIRCRAFT HAS TWO POWERFUL ENGINES. 303 00:16:36,162 --> 00:16:40,266 HOW COULD A FIRE IN ONE OF THEM CAUSE A PLANE TO CRASH? 304 00:16:44,871 --> 00:16:48,374 THE FATAL CRASH OF A BRITISH AIRLINER NEAR A BUSY HIGHWAY 305 00:16:48,374 --> 00:16:52,478 HAS FRIGHTENED AIR TRAVELERS ACROSS THE UNITED KINGDOM. 306 00:16:52,478 --> 00:16:54,680 AAIB ENGINEER CHRIS POLLARD 307 00:16:54,680 --> 00:16:58,150 HEADS UP THE INVESTIGATION'S ENGINE TEAM. 308 00:16:58,150 --> 00:17:01,387 Pollard: IF HE HAD HAD ONE GOOD ENGINE 309 00:17:01,387 --> 00:17:03,823 THERE WOULD HAVE BEEN NO ISSUE ABOUT LANDING, 310 00:17:03,823 --> 00:17:09,395 SO THAT WAS THE INITIAL MYSTERY TO SOLVE. 311 00:17:09,395 --> 00:17:11,364 Narrator: DAMAGE TO THE ENGINE FAN BLADES 312 00:17:11,364 --> 00:17:14,901 SOON CONFIRMS THE INVESTIGATORS' HUNCH. 313 00:17:14,901 --> 00:17:17,270 THE PLANE DIDN'T HAVE ONE GOOD ENGINE. 314 00:17:17,270 --> 00:17:21,107 NEITHER OF THEM WAS WORKING AT THE MOMENT OF IMPACT. 315 00:17:21,107 --> 00:17:24,010 Pollard: BOTH ENGINES SHOWED PRETTY LOW SPEED ROTATION 316 00:17:24,010 --> 00:17:25,878 AT THE IMPACT, 317 00:17:25,878 --> 00:17:31,284 SO IT WAS A QUESTION OF SORTING OUT WHY THEY WERE BOTH DEAD. 318 00:17:31,284 --> 00:17:34,453 Narrator: DUAL ENGINE FAILURE IS INCREDIBLY RARE. 319 00:17:34,453 --> 00:17:36,455 WHEN IT DOES HAPPEN, INVESTIGATORS KNOW 320 00:17:36,455 --> 00:17:39,625 THERE'S ONE THING THEY NEED TO CHECK IMMEDIATELY. 321 00:17:39,625 --> 00:17:43,729 Moss: OK, LET'S SEE IF WE CAN RULE OUT THE OBVIOUS. 322 00:17:43,729 --> 00:17:45,865 WAS THERE WATER IN THE FUEL? 323 00:17:45,865 --> 00:17:47,934 BECAUSE OF COURSE THE FUEL IS THE ONE THING 324 00:17:47,934 --> 00:17:52,305 THAT IS COMMON TO BOTH ENGINES. 325 00:17:52,305 --> 00:17:55,041 Narrator: IF THERE WAS WATER CONTAMINATING THE FUEL, 326 00:17:55,041 --> 00:17:57,510 IT SHOULD BE EASY TO DETECT. 327 00:17:57,510 --> 00:17:59,578 WATER IS HEAVIER THAN JET FUEL 328 00:17:59,578 --> 00:18:03,749 AND WILL SINK TO FORM A VISIBLE LAYER. 329 00:18:03,749 --> 00:18:06,819 Moss: SO NO WATER AT ALL. 330 00:18:06,819 --> 00:18:09,322 OK, SO WE CAN STRIKE OUT THE FUEL. 331 00:18:09,322 --> 00:18:13,292 Narrator: ON FLIGHT 92, HOWEVER, FUEL WAS NOT THE PROBLEM. 332 00:18:13,292 --> 00:18:15,428 THERE'S NO SIGN OF FUEL CONTAMINATION, 333 00:18:15,428 --> 00:18:17,830 AND THE TANKS WEREN'T EMPTY. 334 00:18:17,830 --> 00:18:21,233 Hunt: FLIGHT LEVEL 3-5-0, MIDLAND 92. 335 00:18:21,233 --> 00:18:23,636 Narrator: THERE'S ANOTHER POSSIBILITY. 336 00:18:23,636 --> 00:18:26,839 BIRDS ARE A HUGE HAZARD FOR AVIATION. 337 00:18:26,839 --> 00:18:28,874 WHEN THEY ARE INGESTED BY JET ENGINES, 338 00:18:28,874 --> 00:18:31,677 THEY CAN DO ENORMOUS DAMAGE. 339 00:18:35,581 --> 00:18:38,851 IF BIRDS DISABLED THE ENGINES OF FLIGHT 92, 340 00:18:38,851 --> 00:18:40,619 TRACES OF THEIR BLOOD AND TISSUE 341 00:18:40,619 --> 00:18:44,256 WILL GLOW UNDER ULTRAVIOLET LIGHT. 342 00:18:44,256 --> 00:18:47,426 Pollard: AT THIS POINT, WE HAD NO PROOF AT ALL. 343 00:18:47,426 --> 00:18:48,728 LIGHTS OUT. 344 00:18:48,728 --> 00:18:52,431 THERE WAS NOTHING THAT REALLY WOULD DEMONSTRATE 345 00:18:52,431 --> 00:18:54,567 THAT A BIRD STRIKE WAS THE CAUSE 346 00:18:54,567 --> 00:18:59,071 OF THIS PARTICULAR GROUP OF DISTORTED BLADES. 347 00:19:02,074 --> 00:19:04,276 Narrator: FLIGHT 92 CRASHED LESS THAN A MILE 348 00:19:04,276 --> 00:19:07,046 FROM THE TOWN OF KEGWORTH. 349 00:19:07,046 --> 00:19:09,181 MANY WITNESSES SAW THE PLANE COMING DOWN 350 00:19:09,181 --> 00:19:12,785 WITH AN ENGINE ON FIRE. 351 00:19:12,785 --> 00:19:16,288 BUT SOME ADD A SECOND INTRIGUING DETAIL ABOUT THE CRASH. 352 00:19:16,288 --> 00:19:18,190 Man: WELL, IT WENT PAST LIKE A CEMENT MIXER. 353 00:19:18,190 --> 00:19:19,658 IT WAS AWFUL. 354 00:19:19,658 --> 00:19:21,794 IT WAS A NOISE THAT ONE DOESN'T ASSOCIATE WITH AN AIRPLANE 355 00:19:21,794 --> 00:19:24,463 UNLESS IT'S IN REAL TROUBLE. 356 00:19:24,463 --> 00:19:27,033 Moss: THE WITNESSES HEARD A LOT OF ODD NOISES 357 00:19:27,033 --> 00:19:28,434 COMING FROM THIS AIRCRAFT. 358 00:19:28,434 --> 00:19:30,002 SOME OF THEM DESCRIBED IT 359 00:19:30,002 --> 00:19:33,039 AS BEING LIKE A GRINDING, METALLIC NOISE. 360 00:19:33,039 --> 00:19:35,374 Narrator: SOME WITNESSES SAW AIRCRAFT DEBRIS 361 00:19:35,374 --> 00:19:40,679 FALL ONTO FARMLAND MORE THAN TWO MILES FROM THE CRASH SITE. 362 00:19:40,679 --> 00:19:43,015 Pollard: POLICE PROVIDED A SEARCH TEAM 363 00:19:43,015 --> 00:19:47,319 TO DO A FINGERTIP SEARCH ACROSS FIELDS AROUND THERE, 364 00:19:47,319 --> 00:19:52,291 AND THEY CAME BACK WITH A LOT OF FRAGMENTS. 365 00:19:52,291 --> 00:19:53,993 Narrator: THESE ARE LIKELY THE FIRST PIECES 366 00:19:53,993 --> 00:19:56,128 TO HAVE FALLEN FROM THE PLANE, 367 00:19:56,128 --> 00:20:01,801 MAKING THEM CRITICAL CLUES TO THE ORIGINS OF THE DISASTER. 368 00:20:01,801 --> 00:20:05,271 POLLARD NEEDS TO FIGURE OUT WHY THESE PIECES BROKE OFF. 369 00:20:05,271 --> 00:20:06,539 Pollard: BETTER GET TO IT. 370 00:20:06,539 --> 00:20:08,174 Narrator: THE ANSWER WILL TELL HIM 371 00:20:08,174 --> 00:20:09,542 WHAT CAUSED THE ENGINE TROUBLE 372 00:20:09,542 --> 00:20:12,311 THAT TRIGGERED THE DIVERSION TO EAST MIDLANDS. 373 00:20:12,311 --> 00:20:15,948 WHILE POLLARD WORKS ON THE ENGINES, 374 00:20:15,948 --> 00:20:18,984 THE REST OF THE TEAM TURNS TO THE BEST LEAD THEY HAVE, 375 00:20:18,984 --> 00:20:22,221 THE PLANE'S VOICE AND FLIGHT DATA RECORDERS. 376 00:20:22,221 --> 00:20:24,290 Moss: BRILLIANT. THANK YOU. 377 00:20:24,290 --> 00:20:26,759 LET'S HOPE THIS GIVES US WHAT WE NEED. 378 00:20:26,759 --> 00:20:29,495 I THINK IT TOOK SEVERAL DAYS TO ACTUALLY DOWNLOAD 379 00:20:29,495 --> 00:20:32,832 AND MAKE SURE THAT WHAT WE GOT WAS THE CORRECT DATA 380 00:20:32,832 --> 00:20:36,669 AND WE WERE INTERPRETING IT CORRECTLY. 381 00:20:36,669 --> 00:20:37,970 Narrator: THE FLIGHT DATA RECORDER 382 00:20:37,970 --> 00:20:40,239 CAPTURES MORE THAN 60 PARAMETERS, 383 00:20:40,239 --> 00:20:42,208 INCLUDING ENGINE PERFORMANCE. 384 00:20:42,208 --> 00:20:46,112 Moss: SO THE RIGHT ENGINE STOPS HERE, 385 00:20:46,112 --> 00:20:50,883 AND THE LEFT GIVES OUT MORE THAN 15 MINUTES LATER HERE. 386 00:20:50,883 --> 00:20:52,151 WHATEVER THE TWO PROBLEMS WERE, 387 00:20:52,151 --> 00:20:54,520 THEY DIDN'T HAPPEN AT THE SAME TIME. 388 00:20:54,520 --> 00:20:56,355 LET'S HEAR IT. 389 00:21:04,930 --> 00:21:07,266 THAT'S AN ENGINE VIBRATION. 390 00:21:07,266 --> 00:21:08,934 CAN'T BE ANYTHING ELSE. 391 00:21:08,934 --> 00:21:11,370 Narrator: INVESTIGATORS HOPE THE COCKPIT VOICE RECORDER 392 00:21:11,370 --> 00:21:14,440 WILL PROVIDE MORE INSIGHT INTO WHAT WENT WRONG. 393 00:21:14,440 --> 00:21:17,710 Moss: LET'S SEE WHAT YOU DO ABOUT THAT. 394 00:21:17,710 --> 00:21:19,178 THE COCKPIT VOICE RECORDER 395 00:21:19,178 --> 00:21:21,347 IS LISTENING TO WHAT'S GOING ON IN THE COCKPIT 396 00:21:21,347 --> 00:21:23,616 AND WHAT THE CREW ARE SAYING TO EACH OTHER 397 00:21:23,616 --> 00:21:26,085 AND THE SOUNDS ASSOCIATED WITH THE FLIGHT, 398 00:21:26,085 --> 00:21:28,087 AND OF COURSE, IN THIS CASE, WHAT THE TWO CREW 399 00:21:28,087 --> 00:21:32,024 SAID TO EACH OTHER WAS ABSOLUTELY CRUCIAL. 400 00:21:32,024 --> 00:21:33,626 McClelland: WHOA. 401 00:21:33,626 --> 00:21:38,464 Moss: THAT'S A BIT OF A SURPRISE. 402 00:21:38,464 --> 00:21:40,332 Hunt: WHAT IS IT? THE ENGINES? 403 00:21:40,332 --> 00:21:42,935 Moss: WE COULD HEAR THE BANGING OF THIS AND THE SHAKING, 404 00:21:42,935 --> 00:21:45,504 AND IT'S OBVIOUS THAT THE CREW WERE, 405 00:21:45,504 --> 00:21:47,806 WERE PRETTY RATTLED BY THIS AS WELL. 406 00:21:47,806 --> 00:21:51,443 Hunt: WHICH ONE IS IT? 407 00:21:51,443 --> 00:21:54,613 McClelland: IT'S THE LEFT. 408 00:21:54,613 --> 00:21:56,749 IT'S THE RIGHT ONE. 409 00:21:56,749 --> 00:21:58,751 Moss: DID HE SAY THE RIGHT ONE? 410 00:21:58,751 --> 00:22:01,220 Pollard: IT WAS A LITTLE BIT OF A MYSTERY 411 00:22:01,220 --> 00:22:04,023 THAT THE VOICE RECORDER SHOWED THEM 412 00:22:04,023 --> 00:22:06,659 APPARENTLY OPTING FOR THE RIGHT ENGINE 413 00:22:06,659 --> 00:22:09,028 AS BEING WHERE THE PROBLEM WAS. 414 00:22:09,028 --> 00:22:10,596 Moss: I CAN'T SEE ANYTHING WRONG 415 00:22:10,596 --> 00:22:14,667 WITH THE RIGHT ENGINE AT THIS POINT. 416 00:22:14,667 --> 00:22:16,402 WE WERE SUSPECTING THAT THE RIGHT ENGINE 417 00:22:16,402 --> 00:22:18,037 HAD BEEN SHUT DOWN, 418 00:22:18,037 --> 00:22:20,973 BUT IT WAS THE LEFT ENGINE THAT HAD THE PROBLEM. 419 00:22:20,973 --> 00:22:24,243 IT WAS VITAL THAT WE GOT THE CREW'S VERSION OF EVENTS. 420 00:22:24,243 --> 00:22:27,580 McClelland: WELL, I'LL TELL YOU WHATEVER I CAN. 421 00:22:27,580 --> 00:22:29,582 IT'S JUST AS IMPORTANT TO ME TO UNDERSTAND WHAT HAPPENED 422 00:22:29,582 --> 00:22:31,383 AS IT IS FOR YOU. 423 00:22:31,383 --> 00:22:34,119 Narrator: THE CAPTAIN IS STILL RECOVERING FROM HIS INJURIES, 424 00:22:34,119 --> 00:22:36,455 SO INVESTIGATORS RELY ON THE FIRST OFFICER 425 00:22:36,455 --> 00:22:40,059 TO TELL THEM EVERYTHING HE REMEMBERS ABOUT THE CRISIS. 426 00:22:40,059 --> 00:22:41,961 Moss: THIS IS A NEARLY NEW AIRCRAFT. 427 00:22:41,961 --> 00:22:42,828 WHAT'S GONE WRONG? 428 00:22:42,828 --> 00:22:44,263 WE DON'T UNDERSTAND IT. 429 00:22:44,263 --> 00:22:45,798 TELL US WHAT HAPPENED. 430 00:22:45,798 --> 00:22:49,268 McClelland: IT STARTED WITH THE VIBRATIONS IN THE RIGHT ENGINE. 431 00:22:52,271 --> 00:22:54,940 THE VIBRATIONS WERE REALLY FIERCE. 432 00:22:54,940 --> 00:22:59,011 CAPTAIN HUNT SUGGESTED THAT WE THROTTLE BACK. 433 00:22:59,011 --> 00:23:02,615 THROTTLING BACK. 434 00:23:02,615 --> 00:23:05,551 DO YOU MIND IF I JUST GET A GLASS OF WATER? 435 00:23:09,521 --> 00:23:13,859 OBVIOUSLY I, I DID AS CAPTAIN HUNT SUGGESTED. 436 00:23:15,527 --> 00:23:17,129 WE THROTTLED BACK THE RIGHT ENGINE, 437 00:23:17,129 --> 00:23:19,298 AND THE VIBRATION STOPPED. 438 00:23:21,734 --> 00:23:24,036 Hunt: SEEMS TO BE RUNNING ALL RIGHT NOW. 439 00:23:24,036 --> 00:23:28,140 Hirst: THE VIBRATION AND THE NOISE WENT AWAY, 440 00:23:28,140 --> 00:23:33,746 SO IT WOULD HAVE INDICATED TO THEM WE'VE DONE THE RIGHT THING. 441 00:23:33,746 --> 00:23:38,284 Narrator: INVESTIGATORS ARE FORCED TO CONSIDER AN UNUSUAL THEORY. 442 00:23:38,284 --> 00:23:41,620 Moss: THIS COULD BE TWO UNRELATED ENGINE FAILURES. 443 00:23:41,620 --> 00:23:43,622 FIRE ON THE LEFT SIDE 444 00:23:43,622 --> 00:23:46,558 AND AN ENTIRELY DIFFERENT ONE ON THE RIGHT SIDE. 445 00:23:50,095 --> 00:23:52,498 Narrator: CHRIS POLLARD SCRUTINIZES ENGINE DEBRIS 446 00:23:52,498 --> 00:23:55,601 RECOVERED FROM FARMLAND NEAR KEGWORTH. 447 00:23:55,601 --> 00:23:57,703 EVERY FRAGMENT IS A POTENTIAL CLUE 448 00:23:57,703 --> 00:24:01,774 ABOUT WHAT HAPPENED TO BRITISH MIDLAND FLIGHT 92. 449 00:24:01,774 --> 00:24:03,842 Pollard: SOME BITS WERE EXTREMELY SMALL. 450 00:24:03,842 --> 00:24:08,347 IT IS ACTUALLY A TRIBUTE TO THE QUALITY OF THE SEARCH 451 00:24:08,347 --> 00:24:13,852 THAT WE GOT AS MUCH AS WE DID. 452 00:24:13,852 --> 00:24:15,354 Narrator: ONE FRAGMENT STANDS OUT. 453 00:24:15,354 --> 00:24:17,056 Pollard: GOTCHA. 454 00:24:17,056 --> 00:24:20,492 Narrator: IT SHOWS CLEAR SIGNS OF METAL FATIGUE. 455 00:24:20,492 --> 00:24:22,961 BECAUSE OF WHERE IT WAS FOUND, POLLARD BELIEVES 456 00:24:22,961 --> 00:24:27,266 IT WAS ALMOST CERTAINLY THE FIRST THING TO BREAK ON THE 737. 457 00:24:27,266 --> 00:24:29,034 Pollard: IF YOU ASSUME THAT THE FATIGUE FAILURE 458 00:24:29,034 --> 00:24:30,936 WAS THE FIRST FAILURE, 459 00:24:30,936 --> 00:24:33,372 THAT WOULD HAVE LOST ABOUT FOUR INCHES 460 00:24:33,372 --> 00:24:35,841 OFF THE END OF ONE OF THE BLADES. 461 00:24:35,841 --> 00:24:40,346 Narrator: THE FINDING COULD EXPLAIN HOW THE ENGINE FAILURE BEGAN. 462 00:24:40,346 --> 00:24:42,114 EVEN ONE BROKEN FAN BLADE 463 00:24:42,114 --> 00:24:44,483 CAN DISTURB THE FLOW OF AIR THROUGH AN ENGINE, 464 00:24:44,483 --> 00:24:46,485 CAUSING IT TO SURGE-- 465 00:24:46,485 --> 00:24:50,723 A PROCESS SIMILAR TO A CAR BACKFIRING. 466 00:24:50,723 --> 00:24:52,391 Hunt: WHAT IS IT? THE ENGINES? 467 00:24:52,391 --> 00:24:54,760 Pollard: THE ENGINE TRIES TO FIND A NEW BALANCE, 468 00:24:54,760 --> 00:24:59,198 AND TO DO THAT IT RATTLES AROUND. 469 00:24:59,198 --> 00:25:00,733 Baldwin: IT'LL BE ALL RIGHT, MA'AM. 470 00:25:00,733 --> 00:25:02,735 Hirst: THERE WOULD HAVE BEEN A LOT OF PHYSICAL VIBRATION. 471 00:25:02,735 --> 00:25:07,106 THE PASSENGERS REPORTED THAT IT WAS LIKE THE SOUND OF, UM, 472 00:25:07,106 --> 00:25:09,775 IN A TUMBLE DRYER OF ROCKS AND STUFF BEING THROWN AROUND. 473 00:25:09,775 --> 00:25:12,711 IT WOULD HAVE REALLY BEEN QUITE VIOLENT. 474 00:25:12,711 --> 00:25:16,882 Narrator: NO TWO FAN BLADES ARE EVER EXACTLY THE SAME. 475 00:25:16,882 --> 00:25:19,318 POLLARD HOPES A METALLURGICAL EXAMINATION 476 00:25:19,318 --> 00:25:23,422 WILL TELL HIM WHICH ENGINE THE WEAKENED BLADE CAME FROM. 477 00:25:23,422 --> 00:25:25,824 Pollard: ALTHOUGH THE BLADES WERE ALL NOMINALLY 478 00:25:25,824 --> 00:25:28,627 OF EXACTLY THE SAME ALLOY, 479 00:25:28,627 --> 00:25:30,596 THERE WERE, IF YOU STARTED TO LOOK 480 00:25:30,596 --> 00:25:34,466 IN THE SORT OF PARTS PER MILLION ANALYSIS OF THESE THINGS, 481 00:25:34,466 --> 00:25:37,970 THERE WERE SLIGHT DIFFERENCES BETWEEN EACH BLADE. 482 00:25:37,970 --> 00:25:40,539 Narrator: POLLARD SOON HAS AN ANSWER. 483 00:25:40,539 --> 00:25:43,842 Pollard: BLADE 17, LEFT ENGINE. 484 00:25:45,711 --> 00:25:48,447 Narrator: THE BLADE THAT BROKE FIRST AND CAUSED THE VIBRATION 485 00:25:48,447 --> 00:25:50,649 CAME FROM THE LEFT ENGINE. 486 00:25:50,649 --> 00:25:53,485 INVESTIGATORS NOW FACE A TROUBLING QUESTION. 487 00:25:53,485 --> 00:25:56,021 WHY DID THE PILOTS SHUT DOWN THE RIGHT ENGINE 488 00:25:56,021 --> 00:25:59,425 IF THE VIBRATIONS WERE IN THE LEFT? 489 00:25:59,425 --> 00:26:02,127 Moss: A CREW THIS EXPERIENCED? 490 00:26:02,127 --> 00:26:05,898 IT'S HARD TO BELIEVE THEY WOULD SHUT DOWN THE WRONG ENGINE. 491 00:26:05,898 --> 00:26:08,400 Narrator: PILOTS HAVE AN ARRAY OF INSTRUMENTS THAT TELL THEM 492 00:26:08,400 --> 00:26:10,335 ABOUT THE OPERATION OF THEIR ENGINES, 493 00:26:10,335 --> 00:26:14,006 INCLUDING ONE THAT MEASURES VIBRATION. 494 00:26:14,006 --> 00:26:15,808 Moss: I THINK THERE WAS A LOT OF SKEPTICISM 495 00:26:15,808 --> 00:26:18,544 FROM THE OPERATIONS INSPECTORS, THE PILOTS ON THE TEAM, 496 00:26:18,544 --> 00:26:21,780 BECAUSE HERE WE HAVE A VERY EXPERIENCED, 497 00:26:21,780 --> 00:26:25,517 WELL-QUALIFIED CREW, THE CAPTAIN IN PARTICULAR. 498 00:26:25,517 --> 00:26:28,086 Hunt: WHICH ONE IS IT? 499 00:26:28,086 --> 00:26:31,990 McClelland: IT'S THE LEFT. 500 00:26:31,990 --> 00:26:33,592 IT'S THE RIGHT ONE. 501 00:26:33,592 --> 00:26:36,562 Moss: AND IT'S VERY, VERY DIFFICULT TO ACCEPT 502 00:26:36,562 --> 00:26:39,731 THAT SUCH A BASIC MISTAKE COULD BE MADE. 503 00:26:42,100 --> 00:26:44,503 Moss: OK, SO LET'S SEE IF THE LEFT AND RIGHT 504 00:26:44,503 --> 00:26:47,105 GOT SWAPPED SOMEHOW. 505 00:26:48,407 --> 00:26:51,543 Narrator: INVESTIGATORS WONDER IF A FAULTY ENGINE GAUGE 506 00:26:51,543 --> 00:26:53,512 GAVE THE PILOTS THE WRONG INFORMATION 507 00:26:53,512 --> 00:26:58,083 ABOUT WHICH ENGINE WAS BREAKING DOWN. 508 00:26:58,083 --> 00:27:01,420 Moss: IT HAD HAPPENED IN THE PAST ONCE 509 00:27:01,420 --> 00:27:04,356 THAT THE ENGINE INSTRUMENTS HAD BEEN CROSS-CONNECTED, 510 00:27:04,356 --> 00:27:07,059 SO THE LEFT INSTRUMENT WAS TELLING YOU 511 00:27:07,059 --> 00:27:11,797 WHAT THE RIGHT ENGINE WAS DOING, AND VICE VERSA. 512 00:27:11,797 --> 00:27:12,831 OK. 513 00:27:12,831 --> 00:27:14,833 SO IT LOOKS IDIOT-PROOF TO ME. 514 00:27:14,833 --> 00:27:17,035 THERE'S NO WAY THE LEFT AND RIGHT GOT SWITCHED. 515 00:27:17,035 --> 00:27:20,873 THE CONNECTORS THAT CONNECT ONTO THE BACK OF THE INSTRUMENTS 516 00:27:20,873 --> 00:27:23,208 WERE EFFECTIVELY WHAT'S KNOWN AS CLOCKED, 517 00:27:23,208 --> 00:27:27,479 WHICH MEANS THAT YOU CAN'T FIT LEFT TO RIGHT, RIGHT TO LEFT. 518 00:27:27,479 --> 00:27:29,348 Narrator: THE TESTS ARE CONCLUSIVE. 519 00:27:29,348 --> 00:27:31,517 THE ENGINE GAUGES WORK PERFECTLY, 520 00:27:31,517 --> 00:27:35,187 AND IT'S NOT POSSIBLE TO CONNECT THEM TO THE WRONG ENGINE. 521 00:27:38,156 --> 00:27:39,691 THERE'S ANOTHER POSSIBILITY. 522 00:27:39,691 --> 00:27:42,094 THE VIBRATION MAY HAVE BEEN SO SEVERE 523 00:27:42,094 --> 00:27:47,566 THAT IT BECAME IMPOSSIBLE TO READ THE SHUDDERING GAUGES. 524 00:27:47,566 --> 00:27:51,770 Pollard: THIS COULD BE SOMETHING. 525 00:27:51,770 --> 00:27:56,909 AN AMERICAN 737 CAPTAIN HAD HAD ONE OF THESE ONSET 526 00:27:56,909 --> 00:28:00,078 OF SERIOUS VIBRATION, 527 00:28:00,078 --> 00:28:04,917 AND HE SAID THE WHOLE INSTRUMENT PANEL JUST VANISHED INTO A BLUR. 528 00:28:04,917 --> 00:28:07,052 HE COULDN'T SEE A THING. 529 00:28:07,052 --> 00:28:08,554 Hirst: IT WAS A HUGE CONCERN 530 00:28:08,554 --> 00:28:11,290 BECAUSE ENGINES ARE SHUT DOWN AROUND THE WORLD 531 00:28:11,290 --> 00:28:13,225 I'M SURE MANY TIMES A DAY. 532 00:28:13,225 --> 00:28:16,161 VERY, VERY SELDOM IS IT THE INCORRECT ENGINE, 533 00:28:16,161 --> 00:28:19,464 SO IT WAS A STANDOUT MOMENT, REALLY. 534 00:28:24,336 --> 00:28:26,338 Narrator: CAPTAIN HUNT IS FINALLY WELL ENOUGH 535 00:28:26,338 --> 00:28:28,006 TO TALK TO INVESTIGATORS. 536 00:28:28,006 --> 00:28:30,042 Hunt: THERE IS NO DOUBT IN MY MIND. 537 00:28:30,042 --> 00:28:32,844 THE PROBLEM WAS WITH THE RIGHT ENGINE. 538 00:28:32,844 --> 00:28:36,582 Narrator: HE INSISTS THERE WAS A PROBLEM IN THE RIGHT ENGINE, 539 00:28:36,582 --> 00:28:38,383 AND HE HAS PROOF. 540 00:28:38,383 --> 00:28:40,519 THE AIR CONDITIONING SYSTEM ON JETLINERS 541 00:28:40,519 --> 00:28:44,656 IS FED BY AIR FROM THE ENGINES, 542 00:28:44,656 --> 00:28:48,460 AND AFTER MORE THAN 13,000 HOURS FLYING JETLINERS, 543 00:28:48,460 --> 00:28:50,929 CAPTAIN HUNT HAS LEARNED THE COMPLEX RELATIONSHIP 544 00:28:50,929 --> 00:28:54,066 BETWEEN HIS ENGINES AND THE SYSTEMS THEY FEED. 545 00:28:54,066 --> 00:28:55,834 Hunt: SHUT IT DOWN. 546 00:28:58,337 --> 00:29:00,405 Narrator: ON THE PREVIOUS PLANE HE FLEW, 547 00:29:00,405 --> 00:29:03,842 THE RIGHT ENGINE PROVIDED NEARLY ALL THE AIR IN THE COCKPIT. 548 00:29:03,842 --> 00:29:05,110 Hunt: WHEN I SMELLED THE SMOKE, 549 00:29:05,110 --> 00:29:07,846 I KNEW THE PROBLEM WAS WITH THE RIGHT ENGINE. 550 00:29:07,846 --> 00:29:10,048 Moss: AS THEY WERE SMELLING IT IN THE COCKPIT, 551 00:29:10,048 --> 00:29:13,118 THEY THOUGHT THAT THIS MUST BE AN INDICATION 552 00:29:13,118 --> 00:29:14,820 THAT IT WAS THE RIGHT ENGINE 553 00:29:14,820 --> 00:29:18,490 THAT WAS HAVING A FAIRLY MAJOR MECHANICAL PROBLEM. 554 00:29:18,490 --> 00:29:23,996 ON THE 400, THE AIR CON DRAWS FROM BOTH ENGINES. 555 00:29:23,996 --> 00:29:26,164 Narrator: IT'S A TRAGIC ASSUMPTION. 556 00:29:26,164 --> 00:29:30,569 INVESTIGATORS LEARN THAT ON THIS NEWER VERSION OF THE 737, 557 00:29:30,569 --> 00:29:33,472 BOTH ENGINES SUPPLY AIR TO THE COCKPIT. 558 00:29:33,472 --> 00:29:35,774 Hirst: WE'RE NOT CONSCIOUSLY AWARE OF HOW WE MADE THE DECISIONS, 559 00:29:35,774 --> 00:29:38,276 SO IF WE GET SLIGHTLY WRONG MENTAL PICTURE 560 00:29:38,276 --> 00:29:40,379 OR SITUATIONAL AWARENESS, AS WE CALL IT, 561 00:29:40,379 --> 00:29:41,613 WE WILL MAKE A DECISION 562 00:29:41,613 --> 00:29:44,149 BASED ON THAT SLIGHTLY INCORRECT AWARENESS, 563 00:29:44,149 --> 00:29:48,854 WHICH MIGHT GIVE US THE WRONG OUTCOME. 564 00:29:48,854 --> 00:29:50,255 Narrator: THE CAPTAIN HAS ANOTHER REASON 565 00:29:50,255 --> 00:29:52,591 TO BELIEVE THAT IT WAS THE RIGHT ENGINE. 566 00:29:52,591 --> 00:29:54,893 THE FIRST OFFICER TELLS HIM SO. 567 00:29:54,893 --> 00:29:57,763 McClelland: IT'S THE LEFT. 568 00:29:57,763 --> 00:29:59,264 IT'S THE RIGHT ONE. 569 00:29:59,264 --> 00:30:01,366 Hunt: THROTTLE IT BACK. 570 00:30:04,970 --> 00:30:08,473 McClelland: I JUST STUMBLED OVER MY WORDS, THAT'S ALL. 571 00:30:08,473 --> 00:30:09,841 Hirst: I DON'T THINK WE'LL EVER KNOW 572 00:30:09,841 --> 00:30:13,445 WHY HE CHANGED HIS MIND MID-DIAGNOSIS. 573 00:30:13,445 --> 00:30:15,280 Pollard: WE'RE TALKING TO PEOPLE 574 00:30:15,280 --> 00:30:18,183 WHO'VE JUST BEEN THROUGH THE MOST TRAUMATIC THING, 575 00:30:18,183 --> 00:30:22,654 YOU KNOW, AND ASKING THEM TO EXPLAIN THEIR THOUGHT PROCESSES. 576 00:30:24,322 --> 00:30:25,624 Moss: RIGHT. HERE ARE OUR GAUGES. 577 00:30:25,624 --> 00:30:27,426 Narrator: THE LAYOUT OF THE COCKPIT INSTRUMENTS 578 00:30:27,426 --> 00:30:29,528 MAY PROVIDE A PARTIAL EXPLANATION. 579 00:30:29,528 --> 00:30:31,697 Moss: RIGHT ENGINE. 580 00:30:31,697 --> 00:30:36,134 RIGHT. 581 00:30:36,134 --> 00:30:39,705 SEE, I CAN SEE HOW YOU'D MESS THIS UP. 582 00:30:39,705 --> 00:30:41,606 Narrator: THE GAUGES THAT MEASURE VIBRATION 583 00:30:41,606 --> 00:30:46,411 SIT ON THE RIGHT SIDE OF THE PANEL. 584 00:30:46,411 --> 00:30:48,180 UNDER STRESS, THE FIRST OFFICER 585 00:30:48,180 --> 00:30:51,216 MAY HAVE THOUGHT THEY CORRESPOND TO THE RIGHT ENGINE. 586 00:30:51,216 --> 00:30:54,453 McClelland: THE PROBLEM WAS DEFINITELY IN THE RIGHT ENGINE. 587 00:30:58,090 --> 00:30:59,925 Narrator: BUT THE THEORY DOESN'T HOLD UP. 588 00:30:59,925 --> 00:31:02,561 IF THE CREW SHUT DOWN THE GOOD RIGHT ENGINE, 589 00:31:02,561 --> 00:31:07,399 WHY DID THE VIBRATION SUDDENLY STOP IN THE FAULTY LEFT ENGINE? 590 00:31:07,399 --> 00:31:10,902 Moss: THEY REDUCED THE POWER ON THE RIGHT ENGINE, 591 00:31:10,902 --> 00:31:14,673 BUT SOMEHOW THE LEFT ENGINE SETTLES DOWN. 592 00:31:14,673 --> 00:31:18,076 Narrator: AN IMPORTANT PIECE IS MISSING FROM THIS PUZZLE. 593 00:31:20,679 --> 00:31:26,351 INVESTIGATORS ANALYZE EVERYTHING THE PILOTS DID DURING FLIGHT 92. 594 00:31:27,519 --> 00:31:28,987 WHEN THE CRISIS HITS, 595 00:31:28,987 --> 00:31:32,023 THEY REDUCE POWER TO THE RIGHT ENGINE. 596 00:31:32,023 --> 00:31:34,793 Hunt: SEEMS TO BE RUNNING ALL RIGHT NOW. 597 00:31:34,793 --> 00:31:37,295 Narrator: THE ENGINE PROBLEMS SEEM TO STOP. 598 00:31:37,295 --> 00:31:38,497 Moss: I AM IN NO DOUBT THAT THAT 599 00:31:38,497 --> 00:31:41,299 WAS BY FAR THE MOST DOMINANT CUE FOR THEM 600 00:31:41,299 --> 00:31:42,834 THAT THEY HAD DONE THE RIGHT THING 601 00:31:42,834 --> 00:31:47,005 AND THE PROBLEM LAY IN THE RIGHT ENGINE. 602 00:31:47,005 --> 00:31:48,907 Narrator: THE DATA SHOWS THE FIRST OFFICER 603 00:31:48,907 --> 00:31:50,342 MADE A CRUCIAL ADJUSTMENT 604 00:31:50,342 --> 00:31:52,944 JUST SECONDS BEFORE THE VIBRATION STOPPED. 605 00:31:52,944 --> 00:31:54,846 Moss: THAT'S IT. OF COURSE. 606 00:31:57,749 --> 00:32:00,786 HE HAD TO DISCONNECT THE AUTO THROTTLE. 607 00:32:03,789 --> 00:32:05,257 Hunt: THROTTLE IT BACK. 608 00:32:05,257 --> 00:32:07,626 Narrator: TO REDUCE POWER ON THE RIGHT-HAND SIDE, 609 00:32:07,626 --> 00:32:10,595 THE PILOT MUST FIRST SWITCH OFF THE AUTO THROTTLE... 610 00:32:10,595 --> 00:32:12,264 McClelland: AUTO THROTTLE OFF. 611 00:32:12,264 --> 00:32:15,801 Narrator: THE PART OF THE AUTOPILOT THAT REGULATES ENGINE POWER. 612 00:32:15,801 --> 00:32:19,504 SWITCHING TO MANUAL HAS AN UNFORESEEN SIDE EFFECT. 613 00:32:19,504 --> 00:32:21,940 IT REDUCES POWER TO THE LEFT ENGINE, 614 00:32:21,940 --> 00:32:24,442 LEADING TO A TEMPORARY BUT DRAMATIC IMPROVEMENT 615 00:32:24,442 --> 00:32:27,512 IN PERFORMANCE. 616 00:32:27,512 --> 00:32:30,115 Moss: IT WAS DAMAGED, BUT IT WAS REASONABLY HAPPY OPERATING 617 00:32:30,115 --> 00:32:31,716 AT A LOW POWER SETTING, 618 00:32:31,716 --> 00:32:33,151 WHICH IS ALL IT NEEDED 619 00:32:33,151 --> 00:32:36,988 BECAUSE THEY WERE CONSTANTLY DESCENDING TOWARDS THE AIRFIELD. 620 00:32:36,988 --> 00:32:38,857 Hirst: IT WAS PROBABLY THE KILLER BLOW, 621 00:32:38,857 --> 00:32:40,091 BECAUSE WHAT THAT MEANT 622 00:32:40,091 --> 00:32:42,194 WAS THAT THEY FELT THAT WHAT THEY HAD DONE, 623 00:32:42,194 --> 00:32:45,363 WHICH WAS TO CLOSE THE RIGHT-HAND ENGINE DOWN, 624 00:32:45,363 --> 00:32:48,133 WAS THE CORRECT THING TO HAVE DONE. 625 00:32:50,535 --> 00:32:51,970 Moss: ALL RIGHT. 626 00:32:51,970 --> 00:32:55,240 EVERYTHING FROM AFTER THE SMOKE AND VIBRATIONS START, PLEASE. 627 00:32:55,240 --> 00:32:57,876 Narrator: THE SOUNDS ON FLIGHT 92'S VOICE RECORDER 628 00:32:57,876 --> 00:33:00,745 REVEAL THE PILOTS HAD ANOTHER CHALLENGE. 629 00:33:00,745 --> 00:33:03,648 Hunt: LET'S SEE WHAT WE'VE GOT HERE. 630 00:33:03,648 --> 00:33:06,084 VIBRATIONS, SMOKE... 631 00:33:06,084 --> 00:33:08,820 Narrator: AS THEY START TO ASSESS THE ESCALATING CRISIS, 632 00:33:08,820 --> 00:33:10,822 THEY'RE INTERRUPTED BY A RADIO CALL. 633 00:33:10,822 --> 00:33:12,958 Controller: MIDLAND 92, YOU'RE CLEARED FOR DESCENT 634 00:33:12,958 --> 00:33:16,428 TO FLIGHT LEVEL 4-0. 635 00:33:16,428 --> 00:33:18,997 McClelland: DESCENDING TO FLIGHT LEVEL 4-0, MIDLAND 92. 636 00:33:18,997 --> 00:33:20,498 Moss: YOU'RE ALMOST WILLING THEM TO SAY NO, 637 00:33:20,498 --> 00:33:23,568 FORGET TALKING TO AIR TRAFFIC CONTROL. 638 00:33:23,568 --> 00:33:26,171 KEEP ANALYZING THE PROBLEM. YOU'LL GET THERE. 639 00:33:26,171 --> 00:33:28,139 Hirst: THE HAIRS ON THE BACK OF MY NECK STILL STAND THEN 640 00:33:28,139 --> 00:33:31,042 BECAUSE I JUST WISH THE NEXT TIME I LISTEN TO IT 641 00:33:31,042 --> 00:33:32,544 IT'LL BE DIFFERENT. 642 00:33:32,544 --> 00:33:36,181 Narrator: FLIGHT 92 CAME TRAGICALLY CLOSE TO LANDING. 643 00:33:36,181 --> 00:33:38,250 WITH ITS RIGHT ENGINE SHUT DOWN, 644 00:33:38,250 --> 00:33:40,552 THE PLANE FLEW FOR NEARLY 17 MINUTES 645 00:33:40,552 --> 00:33:42,888 ON JUST THE DAMAGED LEFT ENGINE. 646 00:33:42,888 --> 00:33:45,156 Hunt: POWER, PLEASE. 647 00:33:45,156 --> 00:33:47,425 Narrator: WHAT TRIGGERED THE FINAL DEADLY FAILURE 648 00:33:47,425 --> 00:33:50,762 AND MADE THE ENGINE EXPLODE INTO FLAMES? 649 00:33:54,833 --> 00:33:58,169 INSIDE THE LEFT ENGINE, POLLARD HAS FOUND DEEP SCRATCHES 650 00:33:58,169 --> 00:34:00,105 CUT INTO THE SOFT ACOUSTIC LINING 651 00:34:00,105 --> 00:34:02,874 THAT MUFFLES ENGINE NOISE. 652 00:34:02,874 --> 00:34:07,479 THE MARKS SUGGEST A THEORY ABOUT THE FAILURE. 653 00:34:07,479 --> 00:34:10,849 Pollard: QUITE CLEARLY, THERE WAS RELATIVELY LITTLE DAMAGE 654 00:34:10,849 --> 00:34:14,386 DONE AT THE FIRST FAILURE. 655 00:34:14,386 --> 00:34:17,222 WE THOUGHT ONE OF THE BLADES, IF IT FLEW FORWARD, 656 00:34:17,222 --> 00:34:20,492 IT COULD IMBED ITSELF IN THE SOFT MATERIAL, 657 00:34:20,492 --> 00:34:24,162 WHICH IS THE ACOUSTIC LINING OF THE INTAKE. 658 00:34:24,162 --> 00:34:27,632 Narrator: POLLARD SUSPECTS THAT WHEN THE FIRST BLADE SNAPPED, 659 00:34:27,632 --> 00:34:32,270 THE BROKEN TIP BECAME EMBEDDED IN THE ACOUSTIC LINING. 660 00:34:32,270 --> 00:34:34,339 Hunt: POWER, PLEASE. 661 00:34:34,339 --> 00:34:36,041 Narrator: WHEN THE CREW INCREASED POWER, 662 00:34:36,041 --> 00:34:38,610 THE EXTRA VIBRATION SHOOK THE FRAGMENT LOOSE 663 00:34:38,610 --> 00:34:39,878 INTO THE ENGINE, 664 00:34:39,878 --> 00:34:42,047 SETTING OFF A CASCADE OF DESTRUCTION. 665 00:34:42,047 --> 00:34:44,549 McClelland: WE'RE LOSING ANOTHER ENGINE! 666 00:34:44,549 --> 00:34:46,885 Pollard: THEY HAD KNOCKED A BIT OFF ANOTHER BLADE, 667 00:34:46,885 --> 00:34:50,088 AND NOW WE HAD TWO BITS GOING ROUND THE ENGINE, 668 00:34:50,088 --> 00:34:54,292 AND IT BUILT UP TO A SORT OF CALAMITOUS FAILURE 669 00:34:54,292 --> 00:34:56,962 OF LOTS AND LOTS OF BLADES. 670 00:34:58,730 --> 00:35:00,498 Narrator: THERE WAS ANOTHER OPPORTUNITY FOR THE CREW 671 00:35:00,498 --> 00:35:02,634 TO IDENTIFY THEIR MISTAKE-- 672 00:35:02,634 --> 00:35:04,836 PASSENGERS WHO SENSED THE ERROR. 673 00:35:04,836 --> 00:35:06,004 Baldwin: I KNEW SOMETHING WAS WRONG 674 00:35:06,004 --> 00:35:07,572 WHEN I HEARD THAT ANNOUNCEMENT. 675 00:35:07,572 --> 00:35:08,907 Hunt: LADIES AND GENTLEMEN, 676 00:35:08,907 --> 00:35:10,976 WE'VE HAD A PROBLEM WITH OUR RIGHT ENGINE. 677 00:35:10,976 --> 00:35:12,510 WE'VE SHUT IT DOWN, 678 00:35:12,510 --> 00:35:15,547 AND WE'LL BE DIVERTING TO EAST MIDLANDS AIRPORT. 679 00:35:15,547 --> 00:35:17,816 Baldwin: I PARTLY WANTED TO SAY, EXCUSE ME, 680 00:35:17,816 --> 00:35:20,185 THERE'S A PROBLEM WITH THE LEFT-HAND SIDE. 681 00:35:20,185 --> 00:35:21,519 CAN YOU NOT SEE THAT? 682 00:35:21,519 --> 00:35:23,722 AND YOU'RE SAYING IT'S THE RIGHT-HAND SIDE. 683 00:35:23,722 --> 00:35:25,156 BUT A LITTLE BIT OF ME WAS GOING, 684 00:35:25,156 --> 00:35:28,593 "DON'T INTERFERE. THEY KNOW WHAT THEY'RE DOING." 685 00:35:30,362 --> 00:35:32,430 Narrator: THE CREW TRIES TO RESTART THE ENGINE 686 00:35:32,430 --> 00:35:34,499 THEY MISTAKENLY SHUT DOWN, 687 00:35:34,499 --> 00:35:37,535 BUT THEY'RE TOO CLOSE TO THE GROUND. 688 00:35:37,535 --> 00:35:40,538 Pollard: AT THE TIME THAT THE ENGINE FAILED FOR GOOD, 689 00:35:40,538 --> 00:35:44,476 THERE WAS INSUFFICIENT TIME TO GET THE OTHER ENGINE STARTED 690 00:35:44,476 --> 00:35:50,215 BECAUSE STARTUP OF A FAN ENGINE TAKES AN APPRECIABLE TIME. 691 00:35:51,916 --> 00:35:55,754 Narrator: WITH NO ENGINE POWER, THE CRASH IS INEVITABLE. 692 00:36:03,895 --> 00:36:05,630 IN THEIR FINAL REPORT, 693 00:36:05,630 --> 00:36:08,600 INVESTIGATORS CALL FOR IMPROVED VIBRATION GAUGES 694 00:36:08,600 --> 00:36:12,570 THAT ARE EASIER FOR PILOTS TO READ. 695 00:36:12,570 --> 00:36:15,473 THEY ALSO HIGHLIGHT THE IMPORTANCE OF GOOD COMMUNICATION 696 00:36:15,473 --> 00:36:20,045 BETWEEN THE COCKPIT AND THE CABIN. 697 00:36:20,045 --> 00:36:21,613 Hirst: I THINK FOR THE TRAVELING PUBLIC, 698 00:36:21,613 --> 00:36:25,850 IF YOU SEE SOMETHING ODD ON THE WINGS OR WHATEVER 699 00:36:25,850 --> 00:36:27,285 WHEN YOU'RE SITTING AS A PASSENGER, 700 00:36:27,285 --> 00:36:28,853 MENTION IT TO SOMEBODY, 701 00:36:28,853 --> 00:36:32,557 AND THAT MESSAGE WILL NOW GET THROUGH TO THE PILOTS. 702 00:36:36,795 --> 00:36:39,564 Narrator: THE CAUSE OF ONE OF BRITAIN'S WORST AIR DISASTERS 703 00:36:39,564 --> 00:36:42,267 IS NOW CLEAR. 704 00:36:42,267 --> 00:36:43,935 BUT INVESTIGATORS THINK THIS CRASH 705 00:36:43,935 --> 00:36:47,439 STILL HAS MORE TO TEACH THEM ABOUT SAVING LIVES. 706 00:36:47,439 --> 00:36:49,107 Carter: THIS WAS RIGHT ON THE EDGE 707 00:36:49,107 --> 00:36:51,342 OF WHAT WAS A SURVIVABLE ACCIDENT, 708 00:36:51,342 --> 00:36:53,912 AND THAT WAS WHAT MADE IT SO IMPORTANT 709 00:36:53,912 --> 00:36:57,148 THAT WE DIG INTO THE ISSUES IN THIS 710 00:36:57,148 --> 00:37:00,051 TO SEE HOW THAT FIGURE COULD BE IMPROVED. 711 00:37:03,188 --> 00:37:07,892 Narrator: 79 PEOPLE SURVIVED THE CRASH OF BRITISH MIDLAND FLIGHT 92, 712 00:37:07,892 --> 00:37:12,130 BUT MANY OF THE SURVIVORS WERE BADLY HURT. 713 00:37:12,130 --> 00:37:15,033 ROB CARTER INTENDS TO FIND OUT WHY. 714 00:37:15,033 --> 00:37:17,268 Carter: IN THE OLD DAYS OF AVIATION, 715 00:37:17,268 --> 00:37:18,970 THERE WAS AN EXPECTATION 716 00:37:18,970 --> 00:37:20,905 THAT IF SOMEBODY SURVIVED AN ACCIDENT, 717 00:37:20,905 --> 00:37:23,174 IT WAS JUST PLAIN LUCK. 718 00:37:23,174 --> 00:37:28,580 STARTING IN THE '60s AND '70s, THE IDEA GROWS IN THAT ACTUALLY 719 00:37:28,580 --> 00:37:31,049 A LOT OF THESE PEOPLE'S LIVES CAN BE SAVED, 720 00:37:31,049 --> 00:37:34,319 AND THAT'S AFFECTED A LOT OF DESIGN WITHIN AN AIRCRAFT. 721 00:37:34,319 --> 00:37:37,155 Narrator: WHEN PILOTS LOSE CONTROL AT HIGH ALTITUDE, 722 00:37:37,155 --> 00:37:38,990 IT'S NEARLY ALWAYS FATAL. 723 00:37:38,990 --> 00:37:41,793 BUT FLIGHT 92 WAS IN A CONTROLLED DESCENT 724 00:37:41,793 --> 00:37:44,362 UNTIL THE FINAL SECONDS. 725 00:37:44,362 --> 00:37:46,531 IT SHOULD NOT HAVE BEEN SO DEADLY. 726 00:37:46,531 --> 00:37:48,933 Carter: THE THOUGHT WAS, IF THERE'S ANY PART OF THE AIRCRAFT 727 00:37:48,933 --> 00:37:50,902 THAT SURVIVES, ACTUALLY, 728 00:37:50,902 --> 00:37:54,939 MOST OF THE OCCUPANTS SHOULD HAVE A DECENT CHANCE AS WELL. 729 00:37:58,710 --> 00:38:00,345 Narrator: MEDICAL RECORDS PROVIDE DETAILS 730 00:38:00,345 --> 00:38:03,515 ON THE INJURIES OF EVERY PASSENGER. 731 00:38:03,515 --> 00:38:05,850 Carter: IT WAS A VERY EMOTIONAL TIME. 732 00:38:05,850 --> 00:38:07,986 THIS IS A VERY HUMAN BUSINESS. 733 00:38:07,986 --> 00:38:11,556 WE WOULDN'T BE IN IT OTHERWISE. 734 00:38:11,556 --> 00:38:14,159 Narrator: CARTER MATCHES THE FATE OF EVERY PASSENGER 735 00:38:14,159 --> 00:38:17,328 TO THE LOCATION OF HIS OR HER SEAT ON THE PLANE. 736 00:38:17,328 --> 00:38:18,730 Carter: IN THE FRONT SECTION OF THE AIRCRAFT 737 00:38:18,730 --> 00:38:20,231 IT WAS THE WORST, 738 00:38:20,231 --> 00:38:24,068 AND THEN FOLLOWED BY THE AREA JUST BEHIND THE WING. 739 00:38:24,068 --> 00:38:28,406 THE BETTER AREAS WERE IN THE TAIL SECTION. 740 00:38:28,406 --> 00:38:30,341 Narrator: CARTER WONDERS WHY SOME LOCATIONS 741 00:38:30,341 --> 00:38:32,944 WERE SO MUCH MORE DANGEROUS THAN OTHERS. 742 00:38:32,944 --> 00:38:37,849 THE BROKEN SEATS FROM THE CABIN PROVIDE AN INTRIGUING LEAD. 743 00:38:37,849 --> 00:38:39,317 Carter: THERE WERE A NUMBER OF ENGINEERING FEATURES 744 00:38:39,317 --> 00:38:40,652 IN THESE SEATS, 745 00:38:40,652 --> 00:38:42,053 WHICH WE HADN'T REALLY SEEN BEFORE 746 00:38:42,053 --> 00:38:44,355 AND WHICH WERE PRETTY IMPORTANT. 747 00:38:44,355 --> 00:38:45,924 Narrator: SOME OF THE WORST INJURIES 748 00:38:45,924 --> 00:38:50,862 CAME FROM PASSENGERS BEING STRUCK BY LOOSE SEATS. 749 00:38:50,862 --> 00:38:53,531 THE FINDING RAISES A QUESTION. 750 00:38:53,531 --> 00:38:54,999 AIRCRAFT SEATS ARE DESIGNED 751 00:38:54,999 --> 00:38:57,802 TO ABSORB THE POWERFUL G-FORCES OF A PLANE CRASH 752 00:38:57,802 --> 00:39:00,338 TO HELP PROTECT PASSENGERS. 753 00:39:00,338 --> 00:39:02,473 SO WHY DIDN'T THEY? 754 00:39:05,376 --> 00:39:08,580 TEST DATA FROM THE U.S. FEDERAL AVIATION ADMINISTRATION 755 00:39:08,580 --> 00:39:12,350 CONFIRMS THAT THE SEATS CAN HANDLE UP TO 16 Gs, 756 00:39:12,350 --> 00:39:15,587 MORE THAN ENOUGH TO STAND UP TO THE CRASH NEAR KEGWORTH. 757 00:39:15,587 --> 00:39:18,856 Carter: IF ANYTHING, THE SEATS ARE BETTER THAN THEY SHOULD BE. 758 00:39:18,856 --> 00:39:21,926 Narrator: SOMETHING CLEARLY WENT WRONG. 759 00:39:24,562 --> 00:39:28,733 ROB CARTER SCRUTINIZES THE CRUMPLED SEATS FROM FLIGHT 92, 760 00:39:28,733 --> 00:39:32,804 SEARCHING FOR CLUES ABOUT WHY THEY BROKE FREE. 761 00:39:32,804 --> 00:39:35,273 IT'S A CRUCIAL STEP FOR KEEPING PASSENGERS SAFER 762 00:39:35,273 --> 00:39:37,809 IN FUTURE CRASHES. 763 00:39:37,809 --> 00:39:40,211 A COMPUTER SIMULATION HELPS HIM UNDERSTAND 764 00:39:40,211 --> 00:39:44,215 EXACTLY HOW IMPACT FORCES AFFECTED THE CABIN. 765 00:39:44,215 --> 00:39:46,484 Carter: NO WONDER THE SEATS CAME LOOSE. 766 00:39:49,187 --> 00:39:51,456 Narrator: THE SIMULATION SHOWS WHY SOME AREAS 767 00:39:51,456 --> 00:39:54,659 WERE SO BADLY TORN APART. 768 00:39:54,659 --> 00:40:00,365 IT WASN'T THE SEATS THAT FAILED, IT WAS THE FLOOR. 769 00:40:00,365 --> 00:40:02,233 Carter: THE FACT THAT THE FLOOR HAD COLLAPSED 770 00:40:02,233 --> 00:40:04,102 MADE FOR A VERY BIG PROBLEM. 771 00:40:04,102 --> 00:40:05,903 IT MEANT THAT THE SEATS 772 00:40:05,903 --> 00:40:09,073 WERE ALMOST SANDWICHED UP AGAINST EACH OTHER, 773 00:40:09,073 --> 00:40:12,810 AND THAT MADE IT VERY DIFFICULT FOR THE RESCUERS. 774 00:40:16,381 --> 00:40:18,516 Narrator: DURING A CRASH, THE SEATS ARE DESIGNED 775 00:40:18,516 --> 00:40:20,785 TO STAY SECURELY BOLTED THROUGH THE FLOOR 776 00:40:20,785 --> 00:40:23,521 TO THE STRONG METAL FRAME OF THE AIRPLANE. 777 00:40:23,521 --> 00:40:25,890 Carter: THERE IS NO PARTICULAR POINT IN HAVING SEATS 778 00:40:25,890 --> 00:40:30,161 WHICH ARE MUCH STRONGER THAN THE FLOORS THEY'RE SITTING ON. 779 00:40:32,230 --> 00:40:35,166 Narrator: EVEN IN AREAS WHERE THE FLOOR STAYED INTACT, 780 00:40:35,166 --> 00:40:37,168 MANY PASSENGERS WERE BADLY HURT 781 00:40:37,168 --> 00:40:41,572 WHEN THEY STRUCK THEIR HEAD ON THE SEAT IN FRONT OF THEM. 782 00:40:41,572 --> 00:40:43,474 Hunt: BRACE! BRACE! 783 00:40:43,474 --> 00:40:45,209 Narrator: THE PASSENGERS ON FLIGHT 92 784 00:40:45,209 --> 00:40:47,512 WERE WARNED BY THE CAPTAIN TO BRACE. 785 00:40:47,512 --> 00:40:49,113 IT SHOULD HAVE PROVIDED SOME PROTECTION 786 00:40:49,113 --> 00:40:51,616 FROM INJURIES LIKE THESE. 787 00:40:51,616 --> 00:40:53,618 Carter: BEFORE THIS ACCIDENT, IT SEEMED TO ME 788 00:40:53,618 --> 00:40:55,486 THAT A LOT OF AIRLINES WOULD HAVE 789 00:40:55,486 --> 00:40:57,322 A LOT OF DIFFERENT RECOMMENDATIONS 790 00:40:57,322 --> 00:40:58,856 FOR BRACE POSITIONS, 791 00:40:58,856 --> 00:41:00,425 AND I DON'T THINK THEY WERE 792 00:41:00,425 --> 00:41:03,828 PARTICULARLY SCIENTIFICALLY FOUNDED. 793 00:41:03,828 --> 00:41:05,763 Narrator: CARTER ANALYZES THE BRACE POSITION 794 00:41:05,763 --> 00:41:09,767 RECOMMENDED BY AIRLINES IN THE UK. 795 00:41:09,767 --> 00:41:11,235 Carter: WE WERE ABLE TO WORK OUT 796 00:41:11,235 --> 00:41:17,442 JUST WHAT HAPPENED TO PEOPLE'S BODIES IN THE IMPACT, 797 00:41:17,442 --> 00:41:19,744 AND WE WERE ABLE TO TIE THAT UP 798 00:41:19,744 --> 00:41:22,947 WITH WHAT THE MEDICAL PEOPLE WERE ABLE TO TELL US 799 00:41:22,947 --> 00:41:25,016 ABOUT THE INJURIES THEY'D SUFFERED, 800 00:41:25,016 --> 00:41:29,454 BOTH THE PEOPLE WHO'D SURVIVED AND THE PEOPLE WHO'D DIED. 801 00:41:31,289 --> 00:41:32,924 Narrator: THE RESULTS WERE DRAMATIC, 802 00:41:32,924 --> 00:41:37,161 REVEALING SERIOUS PROBLEMS WITH THE RECOMMENDED BRACE POSITION. 803 00:41:37,161 --> 00:41:41,599 Carter: VERY OFTEN WITH HEAD INJURIES AND NECK INJURIES PARTICULARLY, 804 00:41:41,599 --> 00:41:45,770 IT WOULD BE EITHER FROM PEOPLE'S HEADS LOLLING AROUND, 805 00:41:45,770 --> 00:41:47,772 BEING UNCONTROLLED IN AN IMPACT 806 00:41:47,772 --> 00:41:51,743 BECAUSE OUR NECK MUSCLES ARE NOT STRONG ENOUGH TO STOP THAT, 807 00:41:51,743 --> 00:41:56,247 AND ALSO FROM CANNONING INTO THE SEATBACK IN FRONT. 808 00:41:56,247 --> 00:42:00,051 Narrator: THE FINDINGS CONTRIBUTE TO IMPORTANT IMPROVEMENTS. 809 00:42:00,051 --> 00:42:03,020 EXPERTS NOW RECOMMEND THAT PASSENGERS BEND FORWARD 810 00:42:03,020 --> 00:42:05,590 AS FAR AS POSSIBLE WITH THEIR HEAD DOWN 811 00:42:05,590 --> 00:42:07,992 AND THEIR ARMS EITHER WRAPPED AROUND THEIR LEGS 812 00:42:07,992 --> 00:42:11,095 OR BRACED ON THE SEAT IN FRONT OF THEM. 813 00:42:11,095 --> 00:42:12,363 Carter: IT ALL HAPPENS SO QUICKLY. 814 00:42:12,363 --> 00:42:14,866 NONE OF US CAN CONTROL IT CONSCIOUSLY. 815 00:42:14,866 --> 00:42:18,202 IT'S A MATTER OF TRYING TO PUT OURSELVES IN A POSITION 816 00:42:18,202 --> 00:42:19,437 WHERE THE EFFECTS OF THE IMPACT 817 00:42:19,437 --> 00:42:23,808 ARE GOING TO BE AS SMALL AS POSSIBLE. 818 00:42:23,808 --> 00:42:26,110 Narrator: SINCE THE CRASH OF FLIGHT 92, 819 00:42:26,110 --> 00:42:28,913 AIRCRAFT DESIGN HAS ALSO EVOLVED. 820 00:42:28,913 --> 00:42:31,616 FLOORS ARE NOW MUCH STRONGER. 821 00:42:31,616 --> 00:42:33,451 OVERHEAD BINS HAVE STURDIER MOUNTS 822 00:42:33,451 --> 00:42:36,187 AND ARE MUCH LESS LIKELY TO COLLAPSE. 823 00:42:36,187 --> 00:42:38,322 Carter: WHAT WAS VERY HEARTENING 824 00:42:38,322 --> 00:42:41,125 WAS THAT THE ATTITUDE FROM THE REGULATORS 825 00:42:41,125 --> 00:42:43,828 AND PARTICULARLY FROM THE AIRCRAFT MANUFACTURERS 826 00:42:43,828 --> 00:42:47,799 WAS THAT IT REALLY MATTERED THAT THE OVERHEAD BINS HAD COME DOWN, 827 00:42:47,799 --> 00:42:50,635 THAT THAT WAS SOMETHING THAT WAS SIMPLY NOT TOLERABLE, 828 00:42:50,635 --> 00:42:56,441 AND THE MANUFACTURER TOOK HUGE EFFORTS TO MAKE SURE 829 00:42:56,441 --> 00:42:59,777 THAT THAT SORT OF THING WOULD NOT HAPPEN AGAIN. 830 00:42:59,777 --> 00:43:01,746 Narrator: AFTER THE INVESTIGATION, 831 00:43:01,746 --> 00:43:04,449 THE AIRLINE DISMISSES BOTH PILOTS. 832 00:43:04,449 --> 00:43:07,852 Baldwin: I HOLD NO MALICE TOWARDS THEM WHATSOEVER. 833 00:43:07,852 --> 00:43:12,023 THERE'S ALWAYS GONNA BE VICTIMS OF OTHER PEOPLE'S MISTAKES, 834 00:43:12,023 --> 00:43:13,424 AND I THINK THE BEST THING WE CAN DO 835 00:43:13,424 --> 00:43:16,894 IS LEARN FROM THOSE MISTAKES. 836 00:43:16,894 --> 00:43:19,397 Carter: IT'S VERY SATISFYING THAT THIS ACCIDENT 837 00:43:19,397 --> 00:43:22,066 HAS LED TO REAL CHANGES AND REAL IMPROVEMENTS 838 00:43:22,066 --> 00:43:23,801 IN CRASH WORTHINESS. 839 00:43:23,801 --> 00:43:26,704 IT IS DESPERATELY SAD THAT IT CAME AT THE COST 840 00:43:26,704 --> 00:43:30,575 OF MANY PEOPLE DYING, OF MANY PEOPLE BEING INJURED, 841 00:43:30,575 --> 00:43:34,345 OF MANY PEOPLE'S LIVES BEING FOREVER ALTERED. 842 00:43:34,345 --> 00:43:36,080 THAT'S TRAGIC. 843 00:43:36,080 --> 00:43:40,218 I'M JUST GLAD THAT SOMETHING DID COME OUT OF IT. 844 00:43:40,218 --> 00:43:42,753 Hirst: THE LEARNING POINTS FROM THIS INCIDENT 845 00:43:42,753 --> 00:43:46,891 HAVE BEEN GAME-CHANGING FOR THE AVIATION INDUSTRY, 846 00:43:46,891 --> 00:43:50,728 AND NOW FLYING, FORTUNATELY, IS EXTREMELY SAFE. 847 00:43:50,728 --> 00:43:53,764 THE DANGEROUS PART IS GETTING TO THE AIRPORT. 67931

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