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1
00:00:02,636 --> 00:00:04,705
Narrator:
A TERRIFYING VIBRATION...
2
00:00:04,705 --> 00:00:05,839
Man: WHAT'S THAT?
3
00:00:05,839 --> 00:00:08,508
Narrator: SHAKES
BRITISH MIDLAND FLIGHT 92.
4
00:00:08,508 --> 00:00:10,577
Man: THERE'S SORT OF
GRINDING NOISES
5
00:00:10,577 --> 00:00:13,146
AND SMELLS IN THE CABIN.
6
00:00:13,146 --> 00:00:15,082
Pilot: WHAT IS IT?
THE ENGINES?
7
00:00:15,082 --> 00:00:18,919
Man: IT'S OBVIOUS THAT THE CREW
WERE PRETTY RATTLED BY THIS.
8
00:00:18,919 --> 00:00:21,688
Man: I'M THINKING WE'VE GOT
A SERIOUS PROBLEM HERE.
9
00:00:21,688 --> 00:00:26,727
Narrator: ONE OF THE WORST
CRASHES IN BRITISH HISTORY
10
00:00:26,727 --> 00:00:28,929
HAS A STUNNING CAUSE...
11
00:00:28,929 --> 00:00:30,631
Man: IT'S VERY DIFFICULT
TO ACCEPT
12
00:00:30,631 --> 00:00:33,533
THAT SUCH A BASIC MISTAKE
COULD BE MADE.
13
00:00:33,533 --> 00:00:36,770
Narrator: AND CHANGES
COMMERCIAL AVIATION FOREVER.
14
00:00:36,770 --> 00:00:39,273
Man: THE LEARNING POINTS
FROM THIS INCIDENT
15
00:00:39,273 --> 00:00:41,708
HAVE BEEN GAME-CHANGING.
16
00:00:43,510 --> 00:00:45,846
Flight attendant:
LADIES AND GENTLEMEN,
WE ARE STARTING OUR APPROACH.
17
00:00:45,846 --> 00:00:47,080
Pilot: WE LOST BOTH ENGINES!
18
00:00:47,080 --> 00:00:48,315
Flight attendant:
PUT THE MASK OVER YOUR NOSE.
19
00:00:48,315 --> 00:00:49,283
EMERGENCY DESCENT.
20
00:00:49,283 --> 00:00:50,350
Pilot: MAYDAY, MAYDAY.
21
00:00:50,350 --> 00:00:52,386
Flight attendant:
BRACE FOR IMPACT!
22
00:00:52,386 --> 00:00:53,320
Controller: I THINK I LOST ONE.
23
00:00:53,320 --> 00:00:55,122
Man: INVESTIGATION STARTING...
24
00:00:56,156 --> 00:00:58,091
Man: HE'S GONNA CRASH!
25
00:01:07,434 --> 00:01:08,869
Narrator:
IT'S A BUSY SUNDAY NIGHT
26
00:01:08,869 --> 00:01:12,806
AT LONDON'S HEATHROW AIRPORT.
27
00:01:12,806 --> 00:01:15,108
THE CREW OF BRITISH MIDLAND
FLIGHT 92
28
00:01:15,108 --> 00:01:17,377
IS COMPLETING
FINAL TAKEOFF PREPARATIONS
29
00:01:17,377 --> 00:01:21,782
FOR A SHORT FLIGHT
TO BELFAST, NORTHERN IRELAND.
30
00:01:21,782 --> 00:01:24,384
Kevin Hunt: WHY DON'T YOU
LET THEM KNOW WE'RE READY TO GO?
31
00:01:24,384 --> 00:01:26,620
David McClelland: WILL DO.
32
00:01:26,620 --> 00:01:29,022
LADIES AND GENTLEMEN,
WELCOME ABOARD.
33
00:01:29,022 --> 00:01:30,891
WE'LL JUST FINISH UP
OUR FINAL CHECKS,
34
00:01:30,891 --> 00:01:34,261
BUT WE'LL HAVE YOU ON YOUR WAY
IN JUST A FEW MINUTES.
35
00:01:39,299 --> 00:01:41,201
Narrator:
THERE ARE 118 PASSENGERS
36
00:01:41,201 --> 00:01:43,270
ON THE EVENING FLIGHT,
37
00:01:43,270 --> 00:01:45,505
INCLUDING BRITISH SOLDIER
NIGEL BALDWIN
38
00:01:45,505 --> 00:01:48,508
RETURNING TO DUTY
IN NORTHERN IRELAND.
39
00:01:48,508 --> 00:01:49,743
Nigel Baldwin:
I WAS EXCITED, YOU KNOW,
40
00:01:49,743 --> 00:01:51,044
JUST HAD AN EXCITING WEEKEND
41
00:01:51,044 --> 00:01:53,146
MAKING THE FINAL ARRANGEMENTS
FOR OUR WEDDING,
42
00:01:53,146 --> 00:01:56,616
AND I JUST SETTLED BACK
LIKE EVERYBODY ELSE, YOU KNOW,
43
00:01:56,616 --> 00:02:00,654
TO WHAT I THOUGHT
WAS A COMFORTABLE FLIGHT.
44
00:02:05,425 --> 00:02:08,996
Controller: MIDLAND 92,
YOU'RE CLEARED FOR TAKEOFF.
45
00:02:08,996 --> 00:02:11,164
Hunt: YOU WANT TO TAKE IT
THIS TIME?
46
00:02:11,164 --> 00:02:13,233
McClelland: ABSOLUTELY.
47
00:02:13,233 --> 00:02:17,671
Narrator: CAPTAIN KEVIN HUNT
FLEW THE PLANE IN FROM BELFAST.
48
00:02:17,671 --> 00:02:19,339
FIRST OFFICER DAVID McCLELLAND
49
00:02:19,339 --> 00:02:22,075
TAKES THE CONTROLS
FOR THE RETURN TRIP.
50
00:02:22,075 --> 00:02:25,045
McClelland: THRUST SET.
51
00:02:25,045 --> 00:02:26,580
HERE WE GO.
52
00:02:26,580 --> 00:02:29,016
Narrator:
THEIR BRAND NEW 737-400
53
00:02:29,016 --> 00:02:33,186
HAS CLOCKED ONLY 521 HOURS
IN THE AIR.
54
00:02:33,186 --> 00:02:34,888
IT'S THE VERY LATEST VERSION
55
00:02:34,888 --> 00:02:38,025
OF THE WORLD'S MOST POPULAR
PASSENGER PLANE.
56
00:02:38,025 --> 00:02:40,794
Hunt: V-1. ROTATE.
57
00:02:47,701 --> 00:02:51,705
Narrator:
THE FLIGHT IS SCHEDULED
TO TAKE JUST 75 MINUTES.
58
00:02:51,705 --> 00:02:56,043
Controller: MIDLAND 92,
CLEARED TO FLIGHT LEVEL 3-5-0.
59
00:02:56,043 --> 00:02:57,544
Narrator: AS FLIGHT 92 CLEARS
60
00:02:57,544 --> 00:02:59,913
THE BUSY AIRSPACE
AROUND HEATHROW,
61
00:02:59,913 --> 00:03:01,481
THE CONTROLLER PERMITS THE CREW
62
00:03:01,481 --> 00:03:04,985
TO CLIMB TO THEIR
CRUISING ALTITUDE, 35,000 FEET.
63
00:03:04,985 --> 00:03:08,422
Hunt: FLIGHT LEVEL 3-5-0,
MIDLAND 92.
64
00:03:13,193 --> 00:03:16,296
Baldwin: CAN I HAVE
A COFFEE, TOO, PLEASE?
65
00:03:16,296 --> 00:03:18,799
Narrator: 13 MINUTES
INTO THE FLIGHT...
66
00:03:24,037 --> 00:03:25,806
Baldwin: WHAT'S THAT?
67
00:03:34,514 --> 00:03:38,251
I JUST KNEW THERE WAS
SOMETHING NOT QUITE RIGHT.
68
00:03:38,251 --> 00:03:43,156
THERE'S SORT OF GRINDING NOISES
AND SMELLS IN THE CABIN
69
00:03:43,156 --> 00:03:45,392
THAT I WASN'T USED TO.
70
00:03:47,627 --> 00:03:50,230
McClelland: WHOA.
71
00:03:50,230 --> 00:03:52,532
Hunt: YOU SMELL THAT?
72
00:03:52,532 --> 00:03:55,635
McClelland: IS THAT SMOKE?
73
00:03:55,635 --> 00:04:00,040
Narrator: THERE'S A PROBLEM WITH
ONE OF THE 737'S TWO ENGINES.
74
00:04:00,040 --> 00:04:03,009
CAPTAIN HUNT TAKES CONTROL,
LEAVING HIS FIRST OFFICER
75
00:04:03,009 --> 00:04:05,712
TO WORK OUT WHAT'S WRONG
WITH THE PLANE.
76
00:04:05,712 --> 00:04:08,548
Guy Hirst: ALL PILOTS, THE FIRST
THING IS FLY THE AIRPLANE.
77
00:04:08,548 --> 00:04:11,084
MAKE SURE THE AIRPLANE IS SAFE,
SO THAT'S MAKING SURE
78
00:04:11,084 --> 00:04:13,120
YOUR FLIGHT INSTRUMENTS
ARE ALL IN THE RIGHT PLACE,
79
00:04:13,120 --> 00:04:17,190
AND, IF THEY'RE NOT, GETTING IT
BACK INTO THE RIGHT PLACE.
80
00:04:17,190 --> 00:04:19,559
Hunt: WHAT IS IT?
THE ENGINES?
81
00:04:25,065 --> 00:04:26,533
Baldwin: IT SHOULDN'T BE
HAPPENING,
82
00:04:26,533 --> 00:04:28,068
SO, ONE, WE CAN HEAR IT.
83
00:04:28,068 --> 00:04:29,903
TWO, YOU CAN PHYSICALLY FEEL IT
84
00:04:29,903 --> 00:04:34,708
THROUGH THIS IS LIKE A,
SORT OF A HUMMING VIBRATION.
85
00:04:34,708 --> 00:04:36,109
McClelland: IT'S A FIRE, KEVIN.
86
00:04:36,109 --> 00:04:39,779
Hunt: WHICH ONE IS IT?
87
00:04:39,779 --> 00:04:41,915
McClelland: IT'S THE LEFT.
88
00:04:44,351 --> 00:04:45,819
IT'S THE RIGHT ONE.
89
00:04:45,819 --> 00:04:47,521
Hirst: I THINK WITH THE NOISES
AND EVERYTHING
90
00:04:47,521 --> 00:04:49,089
THAT THEY REALIZED VERY RAPIDLY
91
00:04:49,089 --> 00:04:51,424
IT WAS SOMETHING TO DO
WITH ONE OF THE ENGINES
92
00:04:51,424 --> 00:04:52,792
WAS THE ROOT CAUSE
93
00:04:52,792 --> 00:04:56,897
OF A) THE SMOKE AND,
B) THE VIBRATION AND THE NOISE.
94
00:04:56,897 --> 00:04:59,432
Narrator: THE CREW TRIES
TO STABILIZE THE PROBLEM ENGINE
95
00:04:59,432 --> 00:05:01,868
BY REDUCING POWER ON THAT SIDE.
96
00:05:01,868 --> 00:05:04,871
Hunt: OK, THROTTLE IT BACK.
97
00:05:04,871 --> 00:05:06,706
McClelland: THROTTLING BACK.
98
00:05:16,816 --> 00:05:18,685
Baldwin:
IT'LL BE ALL RIGHT, MA'AM.
99
00:05:18,685 --> 00:05:19,953
AND I'M THINKING, YOU KNOW,
100
00:05:19,953 --> 00:05:21,855
THEY'VE GOT THESE CONTROLS
IN THE COCKPIT.
101
00:05:21,855 --> 00:05:24,191
THEY KNOW WHAT THEY'RE DOING.
102
00:05:34,834 --> 00:05:37,971
Hunt: IT SEEMS TO BE RUNNING
ALL RIGHT NOW.
103
00:05:37,971 --> 00:05:41,041
Narrator: THE CREW SEEMS TO HAVE
SOLVED THE IMMEDIATE CRISIS...
104
00:05:41,041 --> 00:05:44,744
McClelland: YEAH, BUT WE'VE
STILL GOT THE SMOKE.
105
00:05:44,744 --> 00:05:46,846
Narrator: BUT WANT TO GET
BACK ON THE GROUND
106
00:05:46,846 --> 00:05:49,716
AS FAST AS POSSIBLE.
107
00:05:49,716 --> 00:05:51,818
McClelland:
AH, THIS IS MIDLAND 92.
108
00:05:51,818 --> 00:05:53,353
WE'VE GOT AN ENGINE FIRE.
109
00:05:53,353 --> 00:05:55,655
WE NEED TO DIVERT
TO EAST MIDLANDS.
110
00:05:55,655 --> 00:05:56,823
Controller: UNDERSTOOD.
111
00:05:56,823 --> 00:05:59,859
CLEARED FOR DESCENT
TO 10,000 FEET.
112
00:05:59,859 --> 00:06:01,861
Hirst:
IT'S AN UNUSUAL SITUATION.
113
00:06:01,861 --> 00:06:04,731
WE'VE ALL PRACTICED IT MANY,
MANY TIMES IN THE SIMULATOR.
114
00:06:04,731 --> 00:06:07,367
WE DO IT EVERY SIX MONTHS.
115
00:06:07,367 --> 00:06:11,471
BUT I THINK TO ACTUALLY
DO IT FOR REAL ON A DARK NIGHT
116
00:06:11,471 --> 00:06:13,340
WITH THE VIBRATION
AND ALL THAT'S GOING ON,
117
00:06:13,340 --> 00:06:15,475
IT'S VERY DEMANDING.
118
00:06:15,475 --> 00:06:16,977
Baldwin:
I FELT A SENSE OF RELIEF
119
00:06:16,977 --> 00:06:19,813
WHEN THE NOISE AND
EVERYTHING STOPPED,
120
00:06:19,813 --> 00:06:22,282
THINKING, OH, IT'S OK,
THEY'VE SORTED IT.
121
00:06:22,282 --> 00:06:24,317
Narrator: FLIGHT 92 IS
JUST 15 MINUTES
122
00:06:24,317 --> 00:06:26,453
FROM EAST MIDLANDS AIRPORT.
123
00:06:26,453 --> 00:06:30,624
IT'S CLOSER THAN RETURNING
TO HEATHROW.
124
00:06:30,624 --> 00:06:32,425
McClelland: SHUTTING DOWN NOW.
125
00:06:32,425 --> 00:06:34,828
Narrator: THE CREW SPRINGS
INTO ACTION.
126
00:06:34,828 --> 00:06:40,367
THEY SHUT DOWN THE ENGINE
SO THAT THE FIRE DOESN'T SPREAD.
127
00:06:40,367 --> 00:06:44,037
IN THE CABIN, NIGEL BALDWIN
IS STRUGGLING TO STAY CALM.
128
00:06:44,037 --> 00:06:45,472
Baldwin: THERE WAS
THAT HEIGHTENED SENSE
129
00:06:45,472 --> 00:06:47,107
OF THAT LITTLE BIT
OF FEAR THERE, YOU KNOW,
130
00:06:47,107 --> 00:06:47,941
IN THE BACK OF YOUR MIND.
131
00:06:47,941 --> 00:06:49,509
WHAT IF?
132
00:06:49,509 --> 00:06:52,345
I THINK THERE'S ALWAYS THAT
"WHAT IF" WHEN YOU'RE FLYING.
133
00:06:56,850 --> 00:06:58,118
Hunt: LADIES AND GENTLEMEN,
134
00:06:58,118 --> 00:07:00,320
WE'VE HAD A PROBLEM
WITH OUR RIGHT ENGINE.
135
00:07:00,320 --> 00:07:01,721
WE'VE SHUT IT DOWN,
136
00:07:01,721 --> 00:07:05,091
AND WE'LL BE DIVERTING
TO EAST MIDLANDS AIRPORT.
137
00:07:05,091 --> 00:07:07,994
Baldwin: THE STEWARDS
AND STEWARDESSES CAME ROUND
138
00:07:07,994 --> 00:07:11,131
TAKING THE TRAYS OFF US,
SEATBELTS, PLEASE,
139
00:07:11,131 --> 00:07:15,535
SO WE KNEW THAT, YOU KNOW,
THEY WERE TAKING PRECAUTIONS.
140
00:07:15,535 --> 00:07:18,672
AND I'M THINKING WE'VE GOT
A SERIOUS PROBLEM HERE.
141
00:07:25,245 --> 00:07:28,048
Hunt: LANDING LIGHTS.
142
00:07:28,048 --> 00:07:29,683
McClelland: ON.
143
00:07:29,683 --> 00:07:31,618
Narrator: THE PILOTS WILL
HAVE TO MAKE THE LANDING
144
00:07:31,618 --> 00:07:33,386
WITH JUST ONE ENGINE.
145
00:07:33,386 --> 00:07:34,988
Hunt: FLAPS ONE, PLEASE.
146
00:07:34,988 --> 00:07:36,723
Narrator: TO LAND SAFELY
AT LOW SPEED...
147
00:07:36,723 --> 00:07:38,124
McClelland: FLAPS ONE.
148
00:07:38,124 --> 00:07:40,393
Narrator: THE PILOTS NEED TO SET
THEIR FLAPS TO INCREASE LIFT...
149
00:07:40,393 --> 00:07:41,628
Hunt: POWER, PLEASE.
150
00:07:41,628 --> 00:07:42,896
Narrator:
AND CALL FOR MORE POWER
151
00:07:42,896 --> 00:07:44,998
FROM THEIR ONE REMAINING ENGINE.
152
00:07:54,908 --> 00:07:57,043
Baldwin: AT SOME POINT,
THE NOISES STARTED AGAIN,
153
00:07:57,043 --> 00:08:01,081
THEN AT THIS TIME IT GOT WORSE.
154
00:08:01,081 --> 00:08:04,217
Narrator: THE PILOTS FACE
A TERRIFYING NEW DANGER.
155
00:08:04,217 --> 00:08:06,286
Hunt: WE'RE LOSING
ANOTHER ENGINE!
156
00:08:06,286 --> 00:08:11,024
Narrator: INCREDIBLY,
THE LEFT ENGINE IS NOW FAILING.
157
00:08:11,024 --> 00:08:15,161
THEIR PLANE COULD SOON HAVE
NO ENGINE POWER AT ALL.
158
00:08:16,196 --> 00:08:18,565
McClelland:
FIRE BELL IN NUMBER ONE.
159
00:08:18,565 --> 00:08:20,367
Narrator:
AN ALARM WARNS THE PILOTS
160
00:08:20,367 --> 00:08:23,837
THAT FIRE IS CONSUMING
THE ENGINE.
161
00:08:23,837 --> 00:08:27,841
FLIGHT 92 IS LESS THAN
1,000 FEET FROM THE GROUND.
162
00:08:27,841 --> 00:08:30,110
THE PILOTS NEED TO THINK FAST.
163
00:08:30,110 --> 00:08:34,647
Hunt: TRY RELIGHTING
THE OTHER ONE.
164
00:08:34,647 --> 00:08:37,050
Narrator: THEY TRY TO RESTART
THE ENGINE THEY SHUT DOWN.
165
00:08:37,050 --> 00:08:39,786
McClelland: IT'S NOT...
I, I CAN'T SEEM TO...
166
00:08:39,786 --> 00:08:41,688
Narrator: IT WON'T START.
167
00:08:41,688 --> 00:08:45,525
ONE ENGINE IS DEAD.
THE OTHER IS IN FLAMES.
168
00:08:47,560 --> 00:08:48,595
Baldwin: I REMEMBER THE FLAMES
169
00:08:48,595 --> 00:08:50,330
COMING OVER THE TOP
OF THE ENGINE,
170
00:08:50,330 --> 00:08:53,299
AND THEY WERE SORT OF LICKING
AROUND THE SIDES.
171
00:08:53,299 --> 00:08:55,635
Hunt: I HAVE TO STRETCH
THE GLIDE.
172
00:08:55,635 --> 00:08:58,138
Narrator: CAPTAIN HUNT
PULLS UP THE NOSE OF THE PLANE,
173
00:08:58,138 --> 00:09:02,075
HOPING TO STAY IN THE AIR LONG
ENOUGH TO REACH THE AIRPORT.
174
00:09:05,211 --> 00:09:08,047
BUT MORE AND MORE ALARMS
ARE FILLING THE COCKPIT.
175
00:09:08,047 --> 00:09:09,816
Hunt: DAMN IT!
176
00:09:09,816 --> 00:09:13,386
Narrator: THE STALL WARNING
SHAKES THE CAPTAIN'S CONTROLS,
177
00:09:13,386 --> 00:09:17,056
A DEADLY SIGN THAT THEY'RE
ABOUT TO LOSE THEIR LIFT.
178
00:09:23,696 --> 00:09:25,031
Baldwin: THERE WERE
PEOPLE SCREAMING.
179
00:09:25,031 --> 00:09:27,267
THERE WERE PEOPLE CRYING,
YOU KNOW,
180
00:09:27,267 --> 00:09:30,870
HAVING FEAR FOR THEIR LIVES.
181
00:09:30,870 --> 00:09:34,007
Computer: SINK RATE.
PULL UP.
182
00:09:34,007 --> 00:09:36,543
Hunt: BRACE! BRACE!
183
00:09:42,916 --> 00:09:45,318
Hunt: PREPARE FOR CRASH LANDING.
184
00:09:50,657 --> 00:09:53,092
Baldwin: IT WAS LIKE
BRACE, BRACE.
185
00:09:53,092 --> 00:09:54,093
WHAT DO WE DO?
186
00:09:54,093 --> 00:09:55,595
BOOM. POW.
187
00:10:03,736 --> 00:10:05,438
Computer: PULL UP.
188
00:10:05,438 --> 00:10:07,307
Hirst: THERE WOULD HAVE BEEN
A LITTLE WIND NOISE GOING OVER,
189
00:10:07,307 --> 00:10:09,375
EVERYTHING WOULD HAVE BEEN
COMPLETELY SILENT,
190
00:10:09,375 --> 00:10:13,346
SO IT WOULD HAVE BEEN
EXTREMELY STRANGE SENSATION.
191
00:10:26,993 --> 00:10:30,330
Baldwin: I RECOLLECT MY ARMS
BEING JUST THROWN AROUND
192
00:10:30,330 --> 00:10:35,235
UNTIL THE PLANE CAME TO A REST.
193
00:10:35,235 --> 00:10:38,938
HAVING NO CONTROL, UM...
194
00:10:41,908 --> 00:10:45,278
THAT'S QUITE EERIE, ACTUALLY.
195
00:10:45,278 --> 00:10:47,380
Narrator:
BRITISH MIDLAND FLIGHT 92
196
00:10:47,380 --> 00:10:51,384
HAS SLAMMED INTO AN EMBANKMENT
BESIDE THE M1 HIGHWAY,
197
00:10:51,384 --> 00:10:53,686
JUST HALF A MILE
FROM THE AIRPORT.
198
00:10:53,686 --> 00:10:57,624
Hirst: IT WOULD HAVE BEEN JUST
15, 20 SECONDS MORE OF POWER
199
00:10:57,624 --> 00:10:59,192
BEFORE THAT ENGINE HAD FAILED.
200
00:10:59,192 --> 00:11:02,462
THEY'D HAVE GOT THERE.
SO HEARTBREAKINGLY CLOSE.
201
00:11:08,801 --> 00:11:13,907
Narrator:
EMERGENCY CREWS REACH THE SCENE
MINUTES AFTER THE CRASH,
202
00:11:13,907 --> 00:11:17,477
BUT GETTING TO THE SURVIVORS
PROVES TO BE A HUGE CHALLENGE.
203
00:11:22,615 --> 00:11:26,586
THE PLANE HAS BEEN RIPPED APART.
204
00:11:26,586 --> 00:11:28,288
Baldwin: AH!
205
00:11:31,424 --> 00:11:34,594
Narrator:
WHILE EMERGENCY WORKERS
STRUGGLE TO CLEAR DEBRIS,
206
00:11:34,594 --> 00:11:38,498
NIGEL BALDWIN DOES WHAT HE CAN
TO HELP A FELLOW PASSENGER.
207
00:11:38,498 --> 00:11:43,603
Baldwin: COME ON.
GOT TO GET YOU OUT.
208
00:11:43,603 --> 00:11:47,874
I HAD TO BRING HER ONTO MY CHEST
AND PULL MYSELF BACKWARDS
209
00:11:47,874 --> 00:11:49,976
ALONG THE CABLES AND GIRDERS
THAT WERE LEFT
210
00:11:49,976 --> 00:11:54,747
BECAUSE THE, THE PLANE WAS...
211
00:11:54,747 --> 00:11:58,051
THE ONLY WAY I'VE DESCRIBED IT
AS A CHICKEN CARCASS
212
00:11:58,051 --> 00:12:01,521
AFTER A SUNDAY ROAST,
WEAK AND FEEBLE.
213
00:12:07,060 --> 00:12:08,962
Narrator: THE SHATTERED FUSELAGE
HAS COME TO REST
214
00:12:08,962 --> 00:12:10,530
ON A STEEP EMBANKMENT,
215
00:12:10,530 --> 00:12:12,065
WHERE IT'S IN DANGER
OF SLIDING DOWN
216
00:12:12,065 --> 00:12:14,634
AND KILLING MORE PEOPLE.
217
00:12:14,634 --> 00:12:17,437
EXPERTS FROM THE AIR ACCIDENTS
INVESTIGATION BRANCH
218
00:12:17,437 --> 00:12:20,907
ADVISE RESCUERS ON THE BEST WAY
TO SECURE IT.
219
00:12:20,907 --> 00:12:22,775
Christopher Pollard:
WE TOOK A PRAGMATIC VIEW
220
00:12:22,775 --> 00:12:26,245
AND ROPED THE TAIL TO TREES
221
00:12:26,245 --> 00:12:29,015
SO THAT IT WASN'T GOING
TO FALL OVER.
222
00:12:33,519 --> 00:12:35,455
Narrator: A DENSE TANGLE
OF BROKEN SEATS
223
00:12:35,455 --> 00:12:38,424
IS MAKING IT DIFFICULT
TO REACH THE SURVIVORS.
224
00:12:46,933 --> 00:12:48,501
RESCUERS ARE ASTONISHED
225
00:12:48,501 --> 00:12:50,670
THAT NO ONE DRIVING
ON THE BUSY M1 HIGHWAY
226
00:12:50,670 --> 00:12:52,372
HAS BEEN HURT.
227
00:12:52,372 --> 00:12:54,307
Stephen Moss: IN FACT, THERE
WERE NO VICTIMS ON THE GROUND,
228
00:12:54,307 --> 00:12:58,211
WHICH WE THOUGHT WAS
ABSOLUTELY REMARKABLE.
229
00:12:58,211 --> 00:13:02,415
Narrator: 87 OF THE 126 PEOPLE
ON BOARD ARE ALIVE,
230
00:13:02,415 --> 00:13:03,750
BUT MANY ARE INJURED,
231
00:13:03,750 --> 00:13:07,353
INCLUDING CAPTAIN HUNT,
WHO HAS A BROKEN SPINE.
232
00:13:07,353 --> 00:13:09,322
Moss: BECAUSE OF THE STEEPNESS
OF THE EMBANKMENT
233
00:13:09,322 --> 00:13:10,657
THAT THE AIRCRAFT WAS ON,
234
00:13:10,657 --> 00:13:12,592
THE EMERGENCY SERVICES
WERE FORMING
235
00:13:12,592 --> 00:13:14,027
EFFECTIVELY A HUMAN CHAIN,
236
00:13:14,027 --> 00:13:17,196
SO AS VICTIMS WERE PULLED OUT
FROM THE WRECKAGE,
237
00:13:17,196 --> 00:13:20,299
THOSE STRETCHERS WERE HANDED
FROM ONE PERSON TO THE NEXT
238
00:13:20,299 --> 00:13:23,102
UNTIL THEY COULD BE PUT
INTO AMBULANCES.
239
00:13:25,772 --> 00:13:27,407
Narrator:
WITH THE RESCUE COMPLETE,
240
00:13:27,407 --> 00:13:29,676
BRITAIN'S AIR ACCIDENTS
INVESTIGATION BRANCH
241
00:13:29,676 --> 00:13:33,680
CAN FINALLY GET TO WORK.
242
00:13:33,680 --> 00:13:37,350
ROB CARTER IS ONE OF THE FIRST
INVESTIGATORS AT THE SCENE.
243
00:13:37,350 --> 00:13:38,818
Rob Carter:
WE ARRIVED AT THE CRASH SCENE
244
00:13:38,818 --> 00:13:40,720
VERY LATE INTO THE EVENING.
245
00:13:40,720 --> 00:13:42,755
ALL THE EMERGENCY SERVICES
WERE THERE:
246
00:13:42,755 --> 00:13:45,291
AMBULANCE, FIRE, POLICE.
247
00:13:45,291 --> 00:13:47,860
SOME PRESS PEOPLE WERE
JUST BEGINNING TO ARRIVE.
248
00:13:47,860 --> 00:13:49,962
A TREMENDOUS AMOUNT OF ACTIVITY,
249
00:13:49,962 --> 00:13:54,267
AND IT TOOK A MINUTE TO REALLY
ASSESS JUST WHAT WAS GOING ON.
250
00:14:00,506 --> 00:14:02,375
IT WAS DRAMATIC.
251
00:14:02,375 --> 00:14:05,511
WALKED INTO THE NOSE SECTION AND
I'M LOOKING UP AT THE CEILING,
252
00:14:05,511 --> 00:14:07,680
UP AT THE ROOF OF THE AIRCRAFT.
253
00:14:07,680 --> 00:14:10,283
THERE WERE NO OVERHEAD BINS--
THAT'S REALLY ODD--
254
00:14:10,283 --> 00:14:13,820
AND I REALIZED
WHERE IS THE AIRCRAFT FLOOR?
255
00:14:18,758 --> 00:14:21,527
Narrator: THE CRASH HAS FORCED
THE CLOSURE OF THE M1 HIGHWAY,
256
00:14:21,527 --> 00:14:23,663
A MAJOR TRAFFIC ARTERY.
257
00:14:23,663 --> 00:14:27,266
INVESTIGATORS NEED TO WORK
AS QUICKLY AS THEY CAN.
258
00:14:27,266 --> 00:14:29,235
THEIR FIRST PRIORITY
IS GETTING THEIR HANDS
259
00:14:29,235 --> 00:14:32,605
ON THE PLANE'S BLACK BOXES,
OR FLIGHT RECORDERS.
260
00:14:32,605 --> 00:14:34,307
Moss: RECOVERING THE FLIGHT
RECORDERS, OF COURSE,
261
00:14:34,307 --> 00:14:36,442
IS A VERY MAJOR PRIORITY
262
00:14:36,442 --> 00:14:38,244
AT THE BEGINNING
OF AN INVESTIGATION
263
00:14:38,244 --> 00:14:39,746
BECAUSE THEY HAVE TO BE
SENT AWAY,
264
00:14:39,746 --> 00:14:42,982
THEY HAVE TO BE DOWNLOADED
AND INTERPRETED.
265
00:14:42,982 --> 00:14:45,284
Narrator: MEANWHILE, ROB CARTER
LEARNS WHAT HE CAN
266
00:14:45,284 --> 00:14:47,820
FROM THE LAYOUT
OF THE CRASH SITE.
267
00:14:47,820 --> 00:14:49,589
Carter: I WANTED TO UNDERSTAND
268
00:14:49,589 --> 00:14:52,725
WHERE ALL THE BITS OF THE
STRUCTURE OF THE AIRCRAFT WERE,
269
00:14:52,725 --> 00:14:55,795
AND THAT LED ME UP
ONTO THE EMBANKMENT
270
00:14:55,795 --> 00:14:59,799
WHERE THE AIRCRAFT HAD HAD
ITS FIRST IMPACT.
271
00:14:59,799 --> 00:15:02,802
Carter: LOOKS LIKE
THE LANDING GEAR HIT HERE.
272
00:15:02,802 --> 00:15:06,773
Narrator:
THE PLANE HAS LEFT DEEP GOUGES
IN THE GROUND ALONG ITS PATH.
273
00:15:06,773 --> 00:15:11,310
THEY GIVE CARTER HIS FIRST HINTS
ABOUT HOW THE CRASH UNFOLDED.
274
00:15:11,310 --> 00:15:14,580
Carter: THE MARKS SHOWED
ALMOST IN A TEXTBOOK FORM
275
00:15:14,580 --> 00:15:18,584
THE ATTITUDE THE AIRCRAFT WAS IN
WHEN IT HIT THE GROUND,
276
00:15:18,584 --> 00:15:21,354
THE DIRECTION IT WAS GOING,
THE POSITION IT WAS IN.
277
00:15:21,354 --> 00:15:26,993
IT WAS REALLY HELPFUL
FOR DEVELOPING WHAT HAPPENED.
278
00:15:26,993 --> 00:15:30,797
THEY GOT CLOSE ENOUGH
TO SEE THE RUNWAY LIGHTS.
279
00:15:30,797 --> 00:15:34,100
IT MUST HAVE BEEN
VERY DEVASTATING FOR THE CREW
280
00:15:34,100 --> 00:15:36,736
AND FOR EVERYBODY ON BOARD.
281
00:15:36,736 --> 00:15:38,271
Narrator: IT'S BECOMING CLEAR
282
00:15:38,271 --> 00:15:41,407
THE PLANE DIDN'T HAVE THE SPEED
IT NEEDED TO REACH THE RUNWAY.
283
00:15:41,407 --> 00:15:43,476
THE QUESTION IS WHY?
284
00:15:43,476 --> 00:15:45,878
Moss: I THINK ALL OF THE TEAM,
THEIR FIRST IMPRESSION
285
00:15:45,878 --> 00:15:49,081
WAS THAT THIS AIRPLANE SEEMS
TO HAVE HAD SOME PROBLEM
286
00:15:49,081 --> 00:15:50,550
WITH ENGINE POWER.
287
00:15:50,550 --> 00:15:53,219
Pollard: THE AIRCRAFT JUST,
YOU KNOW, DIDN'T HAVE THE POWER
288
00:15:53,219 --> 00:15:55,121
TO MAKE IT TO THE RUNWAY.
289
00:15:55,121 --> 00:15:56,656
Hunt: DAMN IT!
290
00:15:58,724 --> 00:16:01,761
Narrator:
THE PILOTS ARE TOO BADLY HURT
TO BE INTERVIEWED.
291
00:16:01,761 --> 00:16:03,963
FOR NOW, INVESTIGATORS
LEARN WHAT THEY CAN
292
00:16:03,963 --> 00:16:06,933
FROM THE CONTROLLER ON DUTY
THE NIGHT OF THE CRASH.
293
00:16:06,933 --> 00:16:09,468
Controller: THEY SAID THEY HAD
AN ENGINE FIRE.
294
00:16:09,468 --> 00:16:11,504
Narrator: THE CONTROLLER
EXPLAINS THAT THE CREW
295
00:16:11,504 --> 00:16:15,341
REPORTED A PROBLEM ABOUT
20 MINUTES BEFORE THE CRASH.
296
00:16:15,341 --> 00:16:17,543
McClelland:
AH, THIS IS MIDLAND 92.
297
00:16:17,543 --> 00:16:19,145
WE'VE GOT AN ENGINE FIRE.
298
00:16:19,145 --> 00:16:21,814
WE NEED TO DIVERT
TO EAST MIDLANDS.
299
00:16:21,814 --> 00:16:23,049
Controller: UNDERSTOOD.
300
00:16:23,049 --> 00:16:26,185
CLEARED FOR DESCENT
TO 10,000 FEET.
301
00:16:28,321 --> 00:16:32,491
Narrator: THE CONTROLLER'S STORY
RAISES A QUESTION.
302
00:16:32,491 --> 00:16:36,162
THE 737 AIRCRAFT
HAS TWO POWERFUL ENGINES.
303
00:16:36,162 --> 00:16:40,266
HOW COULD A FIRE IN ONE OF THEM
CAUSE A PLANE TO CRASH?
304
00:16:44,871 --> 00:16:48,374
THE FATAL CRASH OF A BRITISH
AIRLINER NEAR A BUSY HIGHWAY
305
00:16:48,374 --> 00:16:52,478
HAS FRIGHTENED AIR TRAVELERS
ACROSS THE UNITED KINGDOM.
306
00:16:52,478 --> 00:16:54,680
AAIB ENGINEER CHRIS POLLARD
307
00:16:54,680 --> 00:16:58,150
HEADS UP THE INVESTIGATION'S
ENGINE TEAM.
308
00:16:58,150 --> 00:17:01,387
Pollard: IF HE HAD HAD
ONE GOOD ENGINE
309
00:17:01,387 --> 00:17:03,823
THERE WOULD HAVE BEEN NO ISSUE
ABOUT LANDING,
310
00:17:03,823 --> 00:17:09,395
SO THAT WAS THE INITIAL MYSTERY
TO SOLVE.
311
00:17:09,395 --> 00:17:11,364
Narrator:
DAMAGE TO THE ENGINE FAN BLADES
312
00:17:11,364 --> 00:17:14,901
SOON CONFIRMS
THE INVESTIGATORS' HUNCH.
313
00:17:14,901 --> 00:17:17,270
THE PLANE DIDN'T HAVE
ONE GOOD ENGINE.
314
00:17:17,270 --> 00:17:21,107
NEITHER OF THEM WAS WORKING
AT THE MOMENT OF IMPACT.
315
00:17:21,107 --> 00:17:24,010
Pollard: BOTH ENGINES SHOWED
PRETTY LOW SPEED ROTATION
316
00:17:24,010 --> 00:17:25,878
AT THE IMPACT,
317
00:17:25,878 --> 00:17:31,284
SO IT WAS A QUESTION OF SORTING
OUT WHY THEY WERE BOTH DEAD.
318
00:17:31,284 --> 00:17:34,453
Narrator: DUAL ENGINE FAILURE
IS INCREDIBLY RARE.
319
00:17:34,453 --> 00:17:36,455
WHEN IT DOES HAPPEN,
INVESTIGATORS KNOW
320
00:17:36,455 --> 00:17:39,625
THERE'S ONE THING THEY NEED
TO CHECK IMMEDIATELY.
321
00:17:39,625 --> 00:17:43,729
Moss: OK, LET'S SEE IF WE CAN
RULE OUT THE OBVIOUS.
322
00:17:43,729 --> 00:17:45,865
WAS THERE WATER IN THE FUEL?
323
00:17:45,865 --> 00:17:47,934
BECAUSE OF COURSE THE FUEL
IS THE ONE THING
324
00:17:47,934 --> 00:17:52,305
THAT IS COMMON TO BOTH ENGINES.
325
00:17:52,305 --> 00:17:55,041
Narrator: IF THERE WAS WATER
CONTAMINATING THE FUEL,
326
00:17:55,041 --> 00:17:57,510
IT SHOULD BE EASY TO DETECT.
327
00:17:57,510 --> 00:17:59,578
WATER IS HEAVIER THAN JET FUEL
328
00:17:59,578 --> 00:18:03,749
AND WILL SINK TO FORM
A VISIBLE LAYER.
329
00:18:03,749 --> 00:18:06,819
Moss: SO NO WATER AT ALL.
330
00:18:06,819 --> 00:18:09,322
OK, SO WE CAN
STRIKE OUT THE FUEL.
331
00:18:09,322 --> 00:18:13,292
Narrator: ON FLIGHT 92, HOWEVER,
FUEL WAS NOT THE PROBLEM.
332
00:18:13,292 --> 00:18:15,428
THERE'S NO SIGN
OF FUEL CONTAMINATION,
333
00:18:15,428 --> 00:18:17,830
AND THE TANKS WEREN'T EMPTY.
334
00:18:17,830 --> 00:18:21,233
Hunt: FLIGHT LEVEL 3-5-0,
MIDLAND 92.
335
00:18:21,233 --> 00:18:23,636
Narrator:
THERE'S ANOTHER POSSIBILITY.
336
00:18:23,636 --> 00:18:26,839
BIRDS ARE A HUGE HAZARD
FOR AVIATION.
337
00:18:26,839 --> 00:18:28,874
WHEN THEY ARE INGESTED
BY JET ENGINES,
338
00:18:28,874 --> 00:18:31,677
THEY CAN DO ENORMOUS DAMAGE.
339
00:18:35,581 --> 00:18:38,851
IF BIRDS DISABLED THE ENGINES
OF FLIGHT 92,
340
00:18:38,851 --> 00:18:40,619
TRACES OF THEIR BLOOD AND TISSUE
341
00:18:40,619 --> 00:18:44,256
WILL GLOW
UNDER ULTRAVIOLET LIGHT.
342
00:18:44,256 --> 00:18:47,426
Pollard: AT THIS POINT,
WE HAD NO PROOF AT ALL.
343
00:18:47,426 --> 00:18:48,728
LIGHTS OUT.
344
00:18:48,728 --> 00:18:52,431
THERE WAS NOTHING
THAT REALLY WOULD DEMONSTRATE
345
00:18:52,431 --> 00:18:54,567
THAT A BIRD STRIKE WAS THE CAUSE
346
00:18:54,567 --> 00:18:59,071
OF THIS PARTICULAR GROUP
OF DISTORTED BLADES.
347
00:19:02,074 --> 00:19:04,276
Narrator: FLIGHT 92 CRASHED
LESS THAN A MILE
348
00:19:04,276 --> 00:19:07,046
FROM THE TOWN OF KEGWORTH.
349
00:19:07,046 --> 00:19:09,181
MANY WITNESSES
SAW THE PLANE COMING DOWN
350
00:19:09,181 --> 00:19:12,785
WITH AN ENGINE ON FIRE.
351
00:19:12,785 --> 00:19:16,288
BUT SOME ADD A SECOND INTRIGUING
DETAIL ABOUT THE CRASH.
352
00:19:16,288 --> 00:19:18,190
Man: WELL, IT WENT PAST
LIKE A CEMENT MIXER.
353
00:19:18,190 --> 00:19:19,658
IT WAS AWFUL.
354
00:19:19,658 --> 00:19:21,794
IT WAS A NOISE THAT ONE DOESN'T
ASSOCIATE WITH AN AIRPLANE
355
00:19:21,794 --> 00:19:24,463
UNLESS IT'S IN REAL TROUBLE.
356
00:19:24,463 --> 00:19:27,033
Moss: THE WITNESSES HEARD
A LOT OF ODD NOISES
357
00:19:27,033 --> 00:19:28,434
COMING FROM THIS AIRCRAFT.
358
00:19:28,434 --> 00:19:30,002
SOME OF THEM DESCRIBED IT
359
00:19:30,002 --> 00:19:33,039
AS BEING LIKE A GRINDING,
METALLIC NOISE.
360
00:19:33,039 --> 00:19:35,374
Narrator: SOME WITNESSES
SAW AIRCRAFT DEBRIS
361
00:19:35,374 --> 00:19:40,679
FALL ONTO FARMLAND MORE THAN
TWO MILES FROM THE CRASH SITE.
362
00:19:40,679 --> 00:19:43,015
Pollard:
POLICE PROVIDED A SEARCH TEAM
363
00:19:43,015 --> 00:19:47,319
TO DO A FINGERTIP SEARCH
ACROSS FIELDS AROUND THERE,
364
00:19:47,319 --> 00:19:52,291
AND THEY CAME BACK
WITH A LOT OF FRAGMENTS.
365
00:19:52,291 --> 00:19:53,993
Narrator: THESE ARE LIKELY
THE FIRST PIECES
366
00:19:53,993 --> 00:19:56,128
TO HAVE FALLEN FROM THE PLANE,
367
00:19:56,128 --> 00:20:01,801
MAKING THEM CRITICAL CLUES
TO THE ORIGINS OF THE DISASTER.
368
00:20:01,801 --> 00:20:05,271
POLLARD NEEDS TO FIGURE OUT
WHY THESE PIECES BROKE OFF.
369
00:20:05,271 --> 00:20:06,539
Pollard: BETTER GET TO IT.
370
00:20:06,539 --> 00:20:08,174
Narrator:
THE ANSWER WILL TELL HIM
371
00:20:08,174 --> 00:20:09,542
WHAT CAUSED THE ENGINE TROUBLE
372
00:20:09,542 --> 00:20:12,311
THAT TRIGGERED THE DIVERSION
TO EAST MIDLANDS.
373
00:20:12,311 --> 00:20:15,948
WHILE POLLARD WORKS
ON THE ENGINES,
374
00:20:15,948 --> 00:20:18,984
THE REST OF THE TEAM TURNS
TO THE BEST LEAD THEY HAVE,
375
00:20:18,984 --> 00:20:22,221
THE PLANE'S VOICE
AND FLIGHT DATA RECORDERS.
376
00:20:22,221 --> 00:20:24,290
Moss: BRILLIANT. THANK YOU.
377
00:20:24,290 --> 00:20:26,759
LET'S HOPE THIS GIVES US
WHAT WE NEED.
378
00:20:26,759 --> 00:20:29,495
I THINK IT TOOK SEVERAL DAYS
TO ACTUALLY DOWNLOAD
379
00:20:29,495 --> 00:20:32,832
AND MAKE SURE THAT WHAT WE GOT
WAS THE CORRECT DATA
380
00:20:32,832 --> 00:20:36,669
AND WE WERE INTERPRETING IT
CORRECTLY.
381
00:20:36,669 --> 00:20:37,970
Narrator:
THE FLIGHT DATA RECORDER
382
00:20:37,970 --> 00:20:40,239
CAPTURES MORE THAN 60
PARAMETERS,
383
00:20:40,239 --> 00:20:42,208
INCLUDING ENGINE PERFORMANCE.
384
00:20:42,208 --> 00:20:46,112
Moss: SO THE RIGHT ENGINE
STOPS HERE,
385
00:20:46,112 --> 00:20:50,883
AND THE LEFT GIVES OUT
MORE THAN 15 MINUTES LATER HERE.
386
00:20:50,883 --> 00:20:52,151
WHATEVER THE TWO PROBLEMS WERE,
387
00:20:52,151 --> 00:20:54,520
THEY DIDN'T HAPPEN
AT THE SAME TIME.
388
00:20:54,520 --> 00:20:56,355
LET'S HEAR IT.
389
00:21:04,930 --> 00:21:07,266
THAT'S AN ENGINE VIBRATION.
390
00:21:07,266 --> 00:21:08,934
CAN'T BE ANYTHING ELSE.
391
00:21:08,934 --> 00:21:11,370
Narrator: INVESTIGATORS HOPE
THE COCKPIT VOICE RECORDER
392
00:21:11,370 --> 00:21:14,440
WILL PROVIDE MORE INSIGHT
INTO WHAT WENT WRONG.
393
00:21:14,440 --> 00:21:17,710
Moss: LET'S SEE WHAT YOU DO
ABOUT THAT.
394
00:21:17,710 --> 00:21:19,178
THE COCKPIT VOICE RECORDER
395
00:21:19,178 --> 00:21:21,347
IS LISTENING TO WHAT'S GOING ON
IN THE COCKPIT
396
00:21:21,347 --> 00:21:23,616
AND WHAT THE CREW ARE SAYING
TO EACH OTHER
397
00:21:23,616 --> 00:21:26,085
AND THE SOUNDS ASSOCIATED
WITH THE FLIGHT,
398
00:21:26,085 --> 00:21:28,087
AND OF COURSE, IN THIS CASE,
WHAT THE TWO CREW
399
00:21:28,087 --> 00:21:32,024
SAID TO EACH OTHER
WAS ABSOLUTELY CRUCIAL.
400
00:21:32,024 --> 00:21:33,626
McClelland: WHOA.
401
00:21:33,626 --> 00:21:38,464
Moss: THAT'S A BIT
OF A SURPRISE.
402
00:21:38,464 --> 00:21:40,332
Hunt: WHAT IS IT?
THE ENGINES?
403
00:21:40,332 --> 00:21:42,935
Moss: WE COULD HEAR THE BANGING
OF THIS AND THE SHAKING,
404
00:21:42,935 --> 00:21:45,504
AND IT'S OBVIOUS
THAT THE CREW WERE,
405
00:21:45,504 --> 00:21:47,806
WERE PRETTY RATTLED
BY THIS AS WELL.
406
00:21:47,806 --> 00:21:51,443
Hunt: WHICH ONE IS IT?
407
00:21:51,443 --> 00:21:54,613
McClelland: IT'S THE LEFT.
408
00:21:54,613 --> 00:21:56,749
IT'S THE RIGHT ONE.
409
00:21:56,749 --> 00:21:58,751
Moss: DID HE SAY THE RIGHT ONE?
410
00:21:58,751 --> 00:22:01,220
Pollard: IT WAS A LITTLE BIT
OF A MYSTERY
411
00:22:01,220 --> 00:22:04,023
THAT THE VOICE RECORDER
SHOWED THEM
412
00:22:04,023 --> 00:22:06,659
APPARENTLY OPTING
FOR THE RIGHT ENGINE
413
00:22:06,659 --> 00:22:09,028
AS BEING WHERE THE PROBLEM WAS.
414
00:22:09,028 --> 00:22:10,596
Moss: I CAN'T SEE ANYTHING WRONG
415
00:22:10,596 --> 00:22:14,667
WITH THE RIGHT ENGINE
AT THIS POINT.
416
00:22:14,667 --> 00:22:16,402
WE WERE SUSPECTING
THAT THE RIGHT ENGINE
417
00:22:16,402 --> 00:22:18,037
HAD BEEN SHUT DOWN,
418
00:22:18,037 --> 00:22:20,973
BUT IT WAS THE LEFT ENGINE
THAT HAD THE PROBLEM.
419
00:22:20,973 --> 00:22:24,243
IT WAS VITAL THAT WE GOT
THE CREW'S VERSION OF EVENTS.
420
00:22:24,243 --> 00:22:27,580
McClelland: WELL, I'LL TELL YOU
WHATEVER I CAN.
421
00:22:27,580 --> 00:22:29,582
IT'S JUST AS IMPORTANT TO ME
TO UNDERSTAND WHAT HAPPENED
422
00:22:29,582 --> 00:22:31,383
AS IT IS FOR YOU.
423
00:22:31,383 --> 00:22:34,119
Narrator: THE CAPTAIN IS STILL
RECOVERING FROM HIS INJURIES,
424
00:22:34,119 --> 00:22:36,455
SO INVESTIGATORS RELY
ON THE FIRST OFFICER
425
00:22:36,455 --> 00:22:40,059
TO TELL THEM EVERYTHING
HE REMEMBERS ABOUT THE CRISIS.
426
00:22:40,059 --> 00:22:41,961
Moss: THIS IS
A NEARLY NEW AIRCRAFT.
427
00:22:41,961 --> 00:22:42,828
WHAT'S GONE WRONG?
428
00:22:42,828 --> 00:22:44,263
WE DON'T UNDERSTAND IT.
429
00:22:44,263 --> 00:22:45,798
TELL US WHAT HAPPENED.
430
00:22:45,798 --> 00:22:49,268
McClelland: IT STARTED WITH THE
VIBRATIONS IN THE RIGHT ENGINE.
431
00:22:52,271 --> 00:22:54,940
THE VIBRATIONS
WERE REALLY FIERCE.
432
00:22:54,940 --> 00:22:59,011
CAPTAIN HUNT SUGGESTED
THAT WE THROTTLE BACK.
433
00:22:59,011 --> 00:23:02,615
THROTTLING BACK.
434
00:23:02,615 --> 00:23:05,551
DO YOU MIND IF I JUST
GET A GLASS OF WATER?
435
00:23:09,521 --> 00:23:13,859
OBVIOUSLY I, I DID
AS CAPTAIN HUNT SUGGESTED.
436
00:23:15,527 --> 00:23:17,129
WE THROTTLED BACK
THE RIGHT ENGINE,
437
00:23:17,129 --> 00:23:19,298
AND THE VIBRATION STOPPED.
438
00:23:21,734 --> 00:23:24,036
Hunt: SEEMS TO BE RUNNING
ALL RIGHT NOW.
439
00:23:24,036 --> 00:23:28,140
Hirst: THE VIBRATION
AND THE NOISE WENT AWAY,
440
00:23:28,140 --> 00:23:33,746
SO IT WOULD HAVE INDICATED TO
THEM WE'VE DONE THE RIGHT THING.
441
00:23:33,746 --> 00:23:38,284
Narrator:
INVESTIGATORS ARE FORCED
TO CONSIDER AN UNUSUAL THEORY.
442
00:23:38,284 --> 00:23:41,620
Moss: THIS COULD BE
TWO UNRELATED ENGINE FAILURES.
443
00:23:41,620 --> 00:23:43,622
FIRE ON THE LEFT SIDE
444
00:23:43,622 --> 00:23:46,558
AND AN ENTIRELY DIFFERENT ONE
ON THE RIGHT SIDE.
445
00:23:50,095 --> 00:23:52,498
Narrator: CHRIS POLLARD
SCRUTINIZES ENGINE DEBRIS
446
00:23:52,498 --> 00:23:55,601
RECOVERED FROM FARMLAND
NEAR KEGWORTH.
447
00:23:55,601 --> 00:23:57,703
EVERY FRAGMENT
IS A POTENTIAL CLUE
448
00:23:57,703 --> 00:24:01,774
ABOUT WHAT HAPPENED
TO BRITISH MIDLAND FLIGHT 92.
449
00:24:01,774 --> 00:24:03,842
Pollard: SOME BITS
WERE EXTREMELY SMALL.
450
00:24:03,842 --> 00:24:08,347
IT IS ACTUALLY A TRIBUTE
TO THE QUALITY OF THE SEARCH
451
00:24:08,347 --> 00:24:13,852
THAT WE GOT AS MUCH AS WE DID.
452
00:24:13,852 --> 00:24:15,354
Narrator:
ONE FRAGMENT STANDS OUT.
453
00:24:15,354 --> 00:24:17,056
Pollard: GOTCHA.
454
00:24:17,056 --> 00:24:20,492
Narrator: IT SHOWS CLEAR SIGNS
OF METAL FATIGUE.
455
00:24:20,492 --> 00:24:22,961
BECAUSE OF WHERE IT WAS FOUND,
POLLARD BELIEVES
456
00:24:22,961 --> 00:24:27,266
IT WAS ALMOST CERTAINLY THE
FIRST THING TO BREAK ON THE 737.
457
00:24:27,266 --> 00:24:29,034
Pollard: IF YOU ASSUME
THAT THE FATIGUE FAILURE
458
00:24:29,034 --> 00:24:30,936
WAS THE FIRST FAILURE,
459
00:24:30,936 --> 00:24:33,372
THAT WOULD HAVE LOST
ABOUT FOUR INCHES
460
00:24:33,372 --> 00:24:35,841
OFF THE END
OF ONE OF THE BLADES.
461
00:24:35,841 --> 00:24:40,346
Narrator:
THE FINDING COULD EXPLAIN
HOW THE ENGINE FAILURE BEGAN.
462
00:24:40,346 --> 00:24:42,114
EVEN ONE BROKEN FAN BLADE
463
00:24:42,114 --> 00:24:44,483
CAN DISTURB THE FLOW OF AIR
THROUGH AN ENGINE,
464
00:24:44,483 --> 00:24:46,485
CAUSING IT TO SURGE--
465
00:24:46,485 --> 00:24:50,723
A PROCESS SIMILAR
TO A CAR BACKFIRING.
466
00:24:50,723 --> 00:24:52,391
Hunt: WHAT IS IT?
THE ENGINES?
467
00:24:52,391 --> 00:24:54,760
Pollard: THE ENGINE TRIES
TO FIND A NEW BALANCE,
468
00:24:54,760 --> 00:24:59,198
AND TO DO THAT
IT RATTLES AROUND.
469
00:24:59,198 --> 00:25:00,733
Baldwin:
IT'LL BE ALL RIGHT, MA'AM.
470
00:25:00,733 --> 00:25:02,735
Hirst: THERE WOULD HAVE BEEN
A LOT OF PHYSICAL VIBRATION.
471
00:25:02,735 --> 00:25:07,106
THE PASSENGERS REPORTED THAT IT
WAS LIKE THE SOUND OF, UM,
472
00:25:07,106 --> 00:25:09,775
IN A TUMBLE DRYER OF ROCKS
AND STUFF BEING THROWN AROUND.
473
00:25:09,775 --> 00:25:12,711
IT WOULD HAVE REALLY BEEN
QUITE VIOLENT.
474
00:25:12,711 --> 00:25:16,882
Narrator: NO TWO FAN BLADES
ARE EVER EXACTLY THE SAME.
475
00:25:16,882 --> 00:25:19,318
POLLARD HOPES
A METALLURGICAL EXAMINATION
476
00:25:19,318 --> 00:25:23,422
WILL TELL HIM WHICH ENGINE
THE WEAKENED BLADE CAME FROM.
477
00:25:23,422 --> 00:25:25,824
Pollard: ALTHOUGH THE BLADES
WERE ALL NOMINALLY
478
00:25:25,824 --> 00:25:28,627
OF EXACTLY THE SAME ALLOY,
479
00:25:28,627 --> 00:25:30,596
THERE WERE,
IF YOU STARTED TO LOOK
480
00:25:30,596 --> 00:25:34,466
IN THE SORT OF PARTS PER MILLION
ANALYSIS OF THESE THINGS,
481
00:25:34,466 --> 00:25:37,970
THERE WERE SLIGHT DIFFERENCES
BETWEEN EACH BLADE.
482
00:25:37,970 --> 00:25:40,539
Narrator: POLLARD
SOON HAS AN ANSWER.
483
00:25:40,539 --> 00:25:43,842
Pollard: BLADE 17, LEFT ENGINE.
484
00:25:45,711 --> 00:25:48,447
Narrator: THE BLADE THAT BROKE
FIRST AND CAUSED THE VIBRATION
485
00:25:48,447 --> 00:25:50,649
CAME FROM THE LEFT ENGINE.
486
00:25:50,649 --> 00:25:53,485
INVESTIGATORS NOW FACE
A TROUBLING QUESTION.
487
00:25:53,485 --> 00:25:56,021
WHY DID THE PILOTS SHUT DOWN
THE RIGHT ENGINE
488
00:25:56,021 --> 00:25:59,425
IF THE VIBRATIONS
WERE IN THE LEFT?
489
00:25:59,425 --> 00:26:02,127
Moss: A CREW THIS EXPERIENCED?
490
00:26:02,127 --> 00:26:05,898
IT'S HARD TO BELIEVE THEY WOULD
SHUT DOWN THE WRONG ENGINE.
491
00:26:05,898 --> 00:26:08,400
Narrator: PILOTS HAVE AN ARRAY
OF INSTRUMENTS THAT TELL THEM
492
00:26:08,400 --> 00:26:10,335
ABOUT THE OPERATION
OF THEIR ENGINES,
493
00:26:10,335 --> 00:26:14,006
INCLUDING ONE THAT MEASURES
VIBRATION.
494
00:26:14,006 --> 00:26:15,808
Moss: I THINK THERE WAS
A LOT OF SKEPTICISM
495
00:26:15,808 --> 00:26:18,544
FROM THE OPERATIONS INSPECTORS,
THE PILOTS ON THE TEAM,
496
00:26:18,544 --> 00:26:21,780
BECAUSE HERE WE HAVE
A VERY EXPERIENCED,
497
00:26:21,780 --> 00:26:25,517
WELL-QUALIFIED CREW,
THE CAPTAIN IN PARTICULAR.
498
00:26:25,517 --> 00:26:28,086
Hunt: WHICH ONE IS IT?
499
00:26:28,086 --> 00:26:31,990
McClelland: IT'S THE LEFT.
500
00:26:31,990 --> 00:26:33,592
IT'S THE RIGHT ONE.
501
00:26:33,592 --> 00:26:36,562
Moss: AND IT'S VERY,
VERY DIFFICULT TO ACCEPT
502
00:26:36,562 --> 00:26:39,731
THAT SUCH A BASIC MISTAKE
COULD BE MADE.
503
00:26:42,100 --> 00:26:44,503
Moss: OK, SO LET'S SEE
IF THE LEFT AND RIGHT
504
00:26:44,503 --> 00:26:47,105
GOT SWAPPED SOMEHOW.
505
00:26:48,407 --> 00:26:51,543
Narrator: INVESTIGATORS WONDER
IF A FAULTY ENGINE GAUGE
506
00:26:51,543 --> 00:26:53,512
GAVE THE PILOTS
THE WRONG INFORMATION
507
00:26:53,512 --> 00:26:58,083
ABOUT WHICH ENGINE
WAS BREAKING DOWN.
508
00:26:58,083 --> 00:27:01,420
Moss: IT HAD HAPPENED
IN THE PAST ONCE
509
00:27:01,420 --> 00:27:04,356
THAT THE ENGINE INSTRUMENTS
HAD BEEN CROSS-CONNECTED,
510
00:27:04,356 --> 00:27:07,059
SO THE LEFT INSTRUMENT
WAS TELLING YOU
511
00:27:07,059 --> 00:27:11,797
WHAT THE RIGHT ENGINE WAS DOING,
AND VICE VERSA.
512
00:27:11,797 --> 00:27:12,831
OK.
513
00:27:12,831 --> 00:27:14,833
SO IT LOOKS IDIOT-PROOF TO ME.
514
00:27:14,833 --> 00:27:17,035
THERE'S NO WAY THE LEFT
AND RIGHT GOT SWITCHED.
515
00:27:17,035 --> 00:27:20,873
THE CONNECTORS THAT CONNECT
ONTO THE BACK OF THE INSTRUMENTS
516
00:27:20,873 --> 00:27:23,208
WERE EFFECTIVELY WHAT'S KNOWN
AS CLOCKED,
517
00:27:23,208 --> 00:27:27,479
WHICH MEANS THAT YOU CAN'T FIT
LEFT TO RIGHT, RIGHT TO LEFT.
518
00:27:27,479 --> 00:27:29,348
Narrator:
THE TESTS ARE CONCLUSIVE.
519
00:27:29,348 --> 00:27:31,517
THE ENGINE GAUGES
WORK PERFECTLY,
520
00:27:31,517 --> 00:27:35,187
AND IT'S NOT POSSIBLE TO CONNECT
THEM TO THE WRONG ENGINE.
521
00:27:38,156 --> 00:27:39,691
THERE'S ANOTHER POSSIBILITY.
522
00:27:39,691 --> 00:27:42,094
THE VIBRATION MAY HAVE BEEN
SO SEVERE
523
00:27:42,094 --> 00:27:47,566
THAT IT BECAME IMPOSSIBLE
TO READ THE SHUDDERING GAUGES.
524
00:27:47,566 --> 00:27:51,770
Pollard:
THIS COULD BE SOMETHING.
525
00:27:51,770 --> 00:27:56,909
AN AMERICAN 737 CAPTAIN
HAD HAD ONE OF THESE ONSET
526
00:27:56,909 --> 00:28:00,078
OF SERIOUS VIBRATION,
527
00:28:00,078 --> 00:28:04,917
AND HE SAID THE WHOLE INSTRUMENT
PANEL JUST VANISHED INTO A BLUR.
528
00:28:04,917 --> 00:28:07,052
HE COULDN'T SEE A THING.
529
00:28:07,052 --> 00:28:08,554
Hirst: IT WAS A HUGE CONCERN
530
00:28:08,554 --> 00:28:11,290
BECAUSE ENGINES ARE SHUT DOWN
AROUND THE WORLD
531
00:28:11,290 --> 00:28:13,225
I'M SURE MANY TIMES A DAY.
532
00:28:13,225 --> 00:28:16,161
VERY, VERY SELDOM IS IT
THE INCORRECT ENGINE,
533
00:28:16,161 --> 00:28:19,464
SO IT WAS A STANDOUT MOMENT,
REALLY.
534
00:28:24,336 --> 00:28:26,338
Narrator: CAPTAIN HUNT
IS FINALLY WELL ENOUGH
535
00:28:26,338 --> 00:28:28,006
TO TALK TO INVESTIGATORS.
536
00:28:28,006 --> 00:28:30,042
Hunt: THERE IS NO DOUBT
IN MY MIND.
537
00:28:30,042 --> 00:28:32,844
THE PROBLEM WAS
WITH THE RIGHT ENGINE.
538
00:28:32,844 --> 00:28:36,582
Narrator: HE INSISTS THERE WAS
A PROBLEM IN THE RIGHT ENGINE,
539
00:28:36,582 --> 00:28:38,383
AND HE HAS PROOF.
540
00:28:38,383 --> 00:28:40,519
THE AIR CONDITIONING SYSTEM
ON JETLINERS
541
00:28:40,519 --> 00:28:44,656
IS FED BY AIR FROM THE ENGINES,
542
00:28:44,656 --> 00:28:48,460
AND AFTER MORE THAN 13,000 HOURS
FLYING JETLINERS,
543
00:28:48,460 --> 00:28:50,929
CAPTAIN HUNT HAS LEARNED
THE COMPLEX RELATIONSHIP
544
00:28:50,929 --> 00:28:54,066
BETWEEN HIS ENGINES
AND THE SYSTEMS THEY FEED.
545
00:28:54,066 --> 00:28:55,834
Hunt: SHUT IT DOWN.
546
00:28:58,337 --> 00:29:00,405
Narrator:
ON THE PREVIOUS PLANE HE FLEW,
547
00:29:00,405 --> 00:29:03,842
THE RIGHT ENGINE PROVIDED NEARLY
ALL THE AIR IN THE COCKPIT.
548
00:29:03,842 --> 00:29:05,110
Hunt: WHEN I SMELLED THE SMOKE,
549
00:29:05,110 --> 00:29:07,846
I KNEW THE PROBLEM
WAS WITH THE RIGHT ENGINE.
550
00:29:07,846 --> 00:29:10,048
Moss: AS THEY WERE SMELLING IT
IN THE COCKPIT,
551
00:29:10,048 --> 00:29:13,118
THEY THOUGHT THAT THIS MUST BE
AN INDICATION
552
00:29:13,118 --> 00:29:14,820
THAT IT WAS THE RIGHT ENGINE
553
00:29:14,820 --> 00:29:18,490
THAT WAS HAVING A FAIRLY MAJOR
MECHANICAL PROBLEM.
554
00:29:18,490 --> 00:29:23,996
ON THE 400, THE AIR CON
DRAWS FROM BOTH ENGINES.
555
00:29:23,996 --> 00:29:26,164
Narrator:
IT'S A TRAGIC ASSUMPTION.
556
00:29:26,164 --> 00:29:30,569
INVESTIGATORS LEARN THAT ON
THIS NEWER VERSION OF THE 737,
557
00:29:30,569 --> 00:29:33,472
BOTH ENGINES SUPPLY AIR
TO THE COCKPIT.
558
00:29:33,472 --> 00:29:35,774
Hirst:
WE'RE NOT CONSCIOUSLY AWARE
OF HOW WE MADE THE DECISIONS,
559
00:29:35,774 --> 00:29:38,276
SO IF WE GET SLIGHTLY
WRONG MENTAL PICTURE
560
00:29:38,276 --> 00:29:40,379
OR SITUATIONAL AWARENESS,
AS WE CALL IT,
561
00:29:40,379 --> 00:29:41,613
WE WILL MAKE A DECISION
562
00:29:41,613 --> 00:29:44,149
BASED ON THAT
SLIGHTLY INCORRECT AWARENESS,
563
00:29:44,149 --> 00:29:48,854
WHICH MIGHT GIVE US
THE WRONG OUTCOME.
564
00:29:48,854 --> 00:29:50,255
Narrator: THE CAPTAIN
HAS ANOTHER REASON
565
00:29:50,255 --> 00:29:52,591
TO BELIEVE THAT IT WAS
THE RIGHT ENGINE.
566
00:29:52,591 --> 00:29:54,893
THE FIRST OFFICER TELLS HIM SO.
567
00:29:54,893 --> 00:29:57,763
McClelland: IT'S THE LEFT.
568
00:29:57,763 --> 00:29:59,264
IT'S THE RIGHT ONE.
569
00:29:59,264 --> 00:30:01,366
Hunt: THROTTLE IT BACK.
570
00:30:04,970 --> 00:30:08,473
McClelland: I JUST STUMBLED
OVER MY WORDS, THAT'S ALL.
571
00:30:08,473 --> 00:30:09,841
Hirst: I DON'T THINK
WE'LL EVER KNOW
572
00:30:09,841 --> 00:30:13,445
WHY HE CHANGED HIS MIND
MID-DIAGNOSIS.
573
00:30:13,445 --> 00:30:15,280
Pollard: WE'RE TALKING TO PEOPLE
574
00:30:15,280 --> 00:30:18,183
WHO'VE JUST BEEN THROUGH
THE MOST TRAUMATIC THING,
575
00:30:18,183 --> 00:30:22,654
YOU KNOW, AND ASKING THEM TO
EXPLAIN THEIR THOUGHT PROCESSES.
576
00:30:24,322 --> 00:30:25,624
Moss: RIGHT.
HERE ARE OUR GAUGES.
577
00:30:25,624 --> 00:30:27,426
Narrator: THE LAYOUT
OF THE COCKPIT INSTRUMENTS
578
00:30:27,426 --> 00:30:29,528
MAY PROVIDE
A PARTIAL EXPLANATION.
579
00:30:29,528 --> 00:30:31,697
Moss: RIGHT ENGINE.
580
00:30:31,697 --> 00:30:36,134
RIGHT.
581
00:30:36,134 --> 00:30:39,705
SEE, I CAN SEE
HOW YOU'D MESS THIS UP.
582
00:30:39,705 --> 00:30:41,606
Narrator: THE GAUGES
THAT MEASURE VIBRATION
583
00:30:41,606 --> 00:30:46,411
SIT ON THE RIGHT SIDE
OF THE PANEL.
584
00:30:46,411 --> 00:30:48,180
UNDER STRESS, THE FIRST OFFICER
585
00:30:48,180 --> 00:30:51,216
MAY HAVE THOUGHT THEY CORRESPOND
TO THE RIGHT ENGINE.
586
00:30:51,216 --> 00:30:54,453
McClelland: THE PROBLEM WAS
DEFINITELY IN THE RIGHT ENGINE.
587
00:30:58,090 --> 00:30:59,925
Narrator: BUT THE THEORY
DOESN'T HOLD UP.
588
00:30:59,925 --> 00:31:02,561
IF THE CREW SHUT DOWN
THE GOOD RIGHT ENGINE,
589
00:31:02,561 --> 00:31:07,399
WHY DID THE VIBRATION SUDDENLY
STOP IN THE FAULTY LEFT ENGINE?
590
00:31:07,399 --> 00:31:10,902
Moss: THEY REDUCED THE POWER
ON THE RIGHT ENGINE,
591
00:31:10,902 --> 00:31:14,673
BUT SOMEHOW THE LEFT ENGINE
SETTLES DOWN.
592
00:31:14,673 --> 00:31:18,076
Narrator: AN IMPORTANT PIECE
IS MISSING FROM THIS PUZZLE.
593
00:31:20,679 --> 00:31:26,351
INVESTIGATORS ANALYZE EVERYTHING
THE PILOTS DID DURING FLIGHT 92.
594
00:31:27,519 --> 00:31:28,987
WHEN THE CRISIS HITS,
595
00:31:28,987 --> 00:31:32,023
THEY REDUCE POWER
TO THE RIGHT ENGINE.
596
00:31:32,023 --> 00:31:34,793
Hunt: SEEMS TO BE RUNNING
ALL RIGHT NOW.
597
00:31:34,793 --> 00:31:37,295
Narrator: THE ENGINE PROBLEMS
SEEM TO STOP.
598
00:31:37,295 --> 00:31:38,497
Moss: I AM IN NO DOUBT THAT THAT
599
00:31:38,497 --> 00:31:41,299
WAS BY FAR THE MOST DOMINANT
CUE FOR THEM
600
00:31:41,299 --> 00:31:42,834
THAT THEY HAD DONE
THE RIGHT THING
601
00:31:42,834 --> 00:31:47,005
AND THE PROBLEM LAY
IN THE RIGHT ENGINE.
602
00:31:47,005 --> 00:31:48,907
Narrator: THE DATA SHOWS
THE FIRST OFFICER
603
00:31:48,907 --> 00:31:50,342
MADE A CRUCIAL ADJUSTMENT
604
00:31:50,342 --> 00:31:52,944
JUST SECONDS BEFORE
THE VIBRATION STOPPED.
605
00:31:52,944 --> 00:31:54,846
Moss: THAT'S IT.
OF COURSE.
606
00:31:57,749 --> 00:32:00,786
HE HAD TO DISCONNECT
THE AUTO THROTTLE.
607
00:32:03,789 --> 00:32:05,257
Hunt: THROTTLE IT BACK.
608
00:32:05,257 --> 00:32:07,626
Narrator: TO REDUCE POWER
ON THE RIGHT-HAND SIDE,
609
00:32:07,626 --> 00:32:10,595
THE PILOT MUST FIRST
SWITCH OFF THE AUTO THROTTLE...
610
00:32:10,595 --> 00:32:12,264
McClelland: AUTO THROTTLE OFF.
611
00:32:12,264 --> 00:32:15,801
Narrator:
THE PART OF THE AUTOPILOT
THAT REGULATES ENGINE POWER.
612
00:32:15,801 --> 00:32:19,504
SWITCHING TO MANUAL HAS
AN UNFORESEEN SIDE EFFECT.
613
00:32:19,504 --> 00:32:21,940
IT REDUCES POWER
TO THE LEFT ENGINE,
614
00:32:21,940 --> 00:32:24,442
LEADING TO A TEMPORARY
BUT DRAMATIC IMPROVEMENT
615
00:32:24,442 --> 00:32:27,512
IN PERFORMANCE.
616
00:32:27,512 --> 00:32:30,115
Moss: IT WAS DAMAGED, BUT IT WAS
REASONABLY HAPPY OPERATING
617
00:32:30,115 --> 00:32:31,716
AT A LOW POWER SETTING,
618
00:32:31,716 --> 00:32:33,151
WHICH IS ALL IT NEEDED
619
00:32:33,151 --> 00:32:36,988
BECAUSE THEY WERE CONSTANTLY
DESCENDING TOWARDS THE AIRFIELD.
620
00:32:36,988 --> 00:32:38,857
Hirst: IT WAS PROBABLY
THE KILLER BLOW,
621
00:32:38,857 --> 00:32:40,091
BECAUSE WHAT THAT MEANT
622
00:32:40,091 --> 00:32:42,194
WAS THAT THEY FELT
THAT WHAT THEY HAD DONE,
623
00:32:42,194 --> 00:32:45,363
WHICH WAS TO CLOSE
THE RIGHT-HAND ENGINE DOWN,
624
00:32:45,363 --> 00:32:48,133
WAS THE CORRECT THING
TO HAVE DONE.
625
00:32:50,535 --> 00:32:51,970
Moss: ALL RIGHT.
626
00:32:51,970 --> 00:32:55,240
EVERYTHING FROM AFTER THE SMOKE
AND VIBRATIONS START, PLEASE.
627
00:32:55,240 --> 00:32:57,876
Narrator: THE SOUNDS
ON FLIGHT 92'S VOICE RECORDER
628
00:32:57,876 --> 00:33:00,745
REVEAL THE PILOTS
HAD ANOTHER CHALLENGE.
629
00:33:00,745 --> 00:33:03,648
Hunt: LET'S SEE
WHAT WE'VE GOT HERE.
630
00:33:03,648 --> 00:33:06,084
VIBRATIONS, SMOKE...
631
00:33:06,084 --> 00:33:08,820
Narrator: AS THEY START TO
ASSESS THE ESCALATING CRISIS,
632
00:33:08,820 --> 00:33:10,822
THEY'RE INTERRUPTED
BY A RADIO CALL.
633
00:33:10,822 --> 00:33:12,958
Controller: MIDLAND 92,
YOU'RE CLEARED FOR DESCENT
634
00:33:12,958 --> 00:33:16,428
TO FLIGHT LEVEL 4-0.
635
00:33:16,428 --> 00:33:18,997
McClelland: DESCENDING
TO FLIGHT LEVEL 4-0, MIDLAND 92.
636
00:33:18,997 --> 00:33:20,498
Moss: YOU'RE ALMOST WILLING THEM
TO SAY NO,
637
00:33:20,498 --> 00:33:23,568
FORGET TALKING
TO AIR TRAFFIC CONTROL.
638
00:33:23,568 --> 00:33:26,171
KEEP ANALYZING THE PROBLEM.
YOU'LL GET THERE.
639
00:33:26,171 --> 00:33:28,139
Hirst: THE HAIRS ON THE BACK
OF MY NECK STILL STAND THEN
640
00:33:28,139 --> 00:33:31,042
BECAUSE I JUST WISH
THE NEXT TIME I LISTEN TO IT
641
00:33:31,042 --> 00:33:32,544
IT'LL BE DIFFERENT.
642
00:33:32,544 --> 00:33:36,181
Narrator: FLIGHT 92 CAME
TRAGICALLY CLOSE TO LANDING.
643
00:33:36,181 --> 00:33:38,250
WITH ITS RIGHT ENGINE SHUT DOWN,
644
00:33:38,250 --> 00:33:40,552
THE PLANE FLEW
FOR NEARLY 17 MINUTES
645
00:33:40,552 --> 00:33:42,888
ON JUST THE DAMAGED LEFT ENGINE.
646
00:33:42,888 --> 00:33:45,156
Hunt: POWER, PLEASE.
647
00:33:45,156 --> 00:33:47,425
Narrator: WHAT TRIGGERED
THE FINAL DEADLY FAILURE
648
00:33:47,425 --> 00:33:50,762
AND MADE THE ENGINE
EXPLODE INTO FLAMES?
649
00:33:54,833 --> 00:33:58,169
INSIDE THE LEFT ENGINE, POLLARD
HAS FOUND DEEP SCRATCHES
650
00:33:58,169 --> 00:34:00,105
CUT INTO THE SOFT
ACOUSTIC LINING
651
00:34:00,105 --> 00:34:02,874
THAT MUFFLES ENGINE NOISE.
652
00:34:02,874 --> 00:34:07,479
THE MARKS SUGGEST A THEORY
ABOUT THE FAILURE.
653
00:34:07,479 --> 00:34:10,849
Pollard: QUITE CLEARLY, THERE
WAS RELATIVELY LITTLE DAMAGE
654
00:34:10,849 --> 00:34:14,386
DONE AT THE FIRST FAILURE.
655
00:34:14,386 --> 00:34:17,222
WE THOUGHT ONE OF THE BLADES,
IF IT FLEW FORWARD,
656
00:34:17,222 --> 00:34:20,492
IT COULD IMBED ITSELF
IN THE SOFT MATERIAL,
657
00:34:20,492 --> 00:34:24,162
WHICH IS THE ACOUSTIC LINING
OF THE INTAKE.
658
00:34:24,162 --> 00:34:27,632
Narrator: POLLARD SUSPECTS THAT
WHEN THE FIRST BLADE SNAPPED,
659
00:34:27,632 --> 00:34:32,270
THE BROKEN TIP BECAME EMBEDDED
IN THE ACOUSTIC LINING.
660
00:34:32,270 --> 00:34:34,339
Hunt: POWER, PLEASE.
661
00:34:34,339 --> 00:34:36,041
Narrator:
WHEN THE CREW INCREASED POWER,
662
00:34:36,041 --> 00:34:38,610
THE EXTRA VIBRATION SHOOK
THE FRAGMENT LOOSE
663
00:34:38,610 --> 00:34:39,878
INTO THE ENGINE,
664
00:34:39,878 --> 00:34:42,047
SETTING OFF A CASCADE
OF DESTRUCTION.
665
00:34:42,047 --> 00:34:44,549
McClelland:
WE'RE LOSING ANOTHER ENGINE!
666
00:34:44,549 --> 00:34:46,885
Pollard: THEY HAD KNOCKED
A BIT OFF ANOTHER BLADE,
667
00:34:46,885 --> 00:34:50,088
AND NOW WE HAD TWO BITS
GOING ROUND THE ENGINE,
668
00:34:50,088 --> 00:34:54,292
AND IT BUILT UP TO A SORT
OF CALAMITOUS FAILURE
669
00:34:54,292 --> 00:34:56,962
OF LOTS AND LOTS OF BLADES.
670
00:34:58,730 --> 00:35:00,498
Narrator: THERE WAS ANOTHER
OPPORTUNITY FOR THE CREW
671
00:35:00,498 --> 00:35:02,634
TO IDENTIFY THEIR MISTAKE--
672
00:35:02,634 --> 00:35:04,836
PASSENGERS WHO SENSED THE ERROR.
673
00:35:04,836 --> 00:35:06,004
Baldwin:
I KNEW SOMETHING WAS WRONG
674
00:35:06,004 --> 00:35:07,572
WHEN I HEARD THAT ANNOUNCEMENT.
675
00:35:07,572 --> 00:35:08,907
Hunt: LADIES AND GENTLEMEN,
676
00:35:08,907 --> 00:35:10,976
WE'VE HAD A PROBLEM
WITH OUR RIGHT ENGINE.
677
00:35:10,976 --> 00:35:12,510
WE'VE SHUT IT DOWN,
678
00:35:12,510 --> 00:35:15,547
AND WE'LL BE DIVERTING
TO EAST MIDLANDS AIRPORT.
679
00:35:15,547 --> 00:35:17,816
Baldwin: I PARTLY WANTED TO SAY,
EXCUSE ME,
680
00:35:17,816 --> 00:35:20,185
THERE'S A PROBLEM
WITH THE LEFT-HAND SIDE.
681
00:35:20,185 --> 00:35:21,519
CAN YOU NOT SEE THAT?
682
00:35:21,519 --> 00:35:23,722
AND YOU'RE SAYING
IT'S THE RIGHT-HAND SIDE.
683
00:35:23,722 --> 00:35:25,156
BUT A LITTLE BIT OF ME
WAS GOING,
684
00:35:25,156 --> 00:35:28,593
"DON'T INTERFERE.
THEY KNOW WHAT THEY'RE DOING."
685
00:35:30,362 --> 00:35:32,430
Narrator: THE CREW TRIES
TO RESTART THE ENGINE
686
00:35:32,430 --> 00:35:34,499
THEY MISTAKENLY SHUT DOWN,
687
00:35:34,499 --> 00:35:37,535
BUT THEY'RE TOO CLOSE
TO THE GROUND.
688
00:35:37,535 --> 00:35:40,538
Pollard: AT THE TIME THAT
THE ENGINE FAILED FOR GOOD,
689
00:35:40,538 --> 00:35:44,476
THERE WAS INSUFFICIENT TIME
TO GET THE OTHER ENGINE STARTED
690
00:35:44,476 --> 00:35:50,215
BECAUSE STARTUP OF A FAN ENGINE
TAKES AN APPRECIABLE TIME.
691
00:35:51,916 --> 00:35:55,754
Narrator: WITH NO ENGINE POWER,
THE CRASH IS INEVITABLE.
692
00:36:03,895 --> 00:36:05,630
IN THEIR FINAL REPORT,
693
00:36:05,630 --> 00:36:08,600
INVESTIGATORS CALL
FOR IMPROVED VIBRATION GAUGES
694
00:36:08,600 --> 00:36:12,570
THAT ARE EASIER
FOR PILOTS TO READ.
695
00:36:12,570 --> 00:36:15,473
THEY ALSO HIGHLIGHT THE
IMPORTANCE OF GOOD COMMUNICATION
696
00:36:15,473 --> 00:36:20,045
BETWEEN THE COCKPIT
AND THE CABIN.
697
00:36:20,045 --> 00:36:21,613
Hirst: I THINK
FOR THE TRAVELING PUBLIC,
698
00:36:21,613 --> 00:36:25,850
IF YOU SEE SOMETHING ODD
ON THE WINGS OR WHATEVER
699
00:36:25,850 --> 00:36:27,285
WHEN YOU'RE SITTING
AS A PASSENGER,
700
00:36:27,285 --> 00:36:28,853
MENTION IT TO SOMEBODY,
701
00:36:28,853 --> 00:36:32,557
AND THAT MESSAGE WILL NOW
GET THROUGH TO THE PILOTS.
702
00:36:36,795 --> 00:36:39,564
Narrator: THE CAUSE OF ONE OF
BRITAIN'S WORST AIR DISASTERS
703
00:36:39,564 --> 00:36:42,267
IS NOW CLEAR.
704
00:36:42,267 --> 00:36:43,935
BUT INVESTIGATORS
THINK THIS CRASH
705
00:36:43,935 --> 00:36:47,439
STILL HAS MORE TO TEACH THEM
ABOUT SAVING LIVES.
706
00:36:47,439 --> 00:36:49,107
Carter:
THIS WAS RIGHT ON THE EDGE
707
00:36:49,107 --> 00:36:51,342
OF WHAT WAS
A SURVIVABLE ACCIDENT,
708
00:36:51,342 --> 00:36:53,912
AND THAT WAS WHAT MADE IT
SO IMPORTANT
709
00:36:53,912 --> 00:36:57,148
THAT WE DIG INTO THE ISSUES
IN THIS
710
00:36:57,148 --> 00:37:00,051
TO SEE HOW THAT FIGURE
COULD BE IMPROVED.
711
00:37:03,188 --> 00:37:07,892
Narrator:
79 PEOPLE SURVIVED THE CRASH
OF BRITISH MIDLAND FLIGHT 92,
712
00:37:07,892 --> 00:37:12,130
BUT MANY OF THE SURVIVORS
WERE BADLY HURT.
713
00:37:12,130 --> 00:37:15,033
ROB CARTER INTENDS
TO FIND OUT WHY.
714
00:37:15,033 --> 00:37:17,268
Carter: IN THE OLD DAYS
OF AVIATION,
715
00:37:17,268 --> 00:37:18,970
THERE WAS AN EXPECTATION
716
00:37:18,970 --> 00:37:20,905
THAT IF SOMEBODY SURVIVED
AN ACCIDENT,
717
00:37:20,905 --> 00:37:23,174
IT WAS JUST PLAIN LUCK.
718
00:37:23,174 --> 00:37:28,580
STARTING IN THE '60s AND '70s,
THE IDEA GROWS IN THAT ACTUALLY
719
00:37:28,580 --> 00:37:31,049
A LOT OF THESE PEOPLE'S LIVES
CAN BE SAVED,
720
00:37:31,049 --> 00:37:34,319
AND THAT'S AFFECTED A LOT
OF DESIGN WITHIN AN AIRCRAFT.
721
00:37:34,319 --> 00:37:37,155
Narrator: WHEN PILOTS
LOSE CONTROL AT HIGH ALTITUDE,
722
00:37:37,155 --> 00:37:38,990
IT'S NEARLY ALWAYS FATAL.
723
00:37:38,990 --> 00:37:41,793
BUT FLIGHT 92 WAS
IN A CONTROLLED DESCENT
724
00:37:41,793 --> 00:37:44,362
UNTIL THE FINAL SECONDS.
725
00:37:44,362 --> 00:37:46,531
IT SHOULD NOT HAVE BEEN
SO DEADLY.
726
00:37:46,531 --> 00:37:48,933
Carter: THE THOUGHT WAS, IF
THERE'S ANY PART OF THE AIRCRAFT
727
00:37:48,933 --> 00:37:50,902
THAT SURVIVES, ACTUALLY,
728
00:37:50,902 --> 00:37:54,939
MOST OF THE OCCUPANTS SHOULD
HAVE A DECENT CHANCE AS WELL.
729
00:37:58,710 --> 00:38:00,345
Narrator: MEDICAL RECORDS
PROVIDE DETAILS
730
00:38:00,345 --> 00:38:03,515
ON THE INJURIES
OF EVERY PASSENGER.
731
00:38:03,515 --> 00:38:05,850
Carter: IT WAS
A VERY EMOTIONAL TIME.
732
00:38:05,850 --> 00:38:07,986
THIS IS A VERY HUMAN BUSINESS.
733
00:38:07,986 --> 00:38:11,556
WE WOULDN'T BE IN IT OTHERWISE.
734
00:38:11,556 --> 00:38:14,159
Narrator: CARTER MATCHES
THE FATE OF EVERY PASSENGER
735
00:38:14,159 --> 00:38:17,328
TO THE LOCATION OF HIS
OR HER SEAT ON THE PLANE.
736
00:38:17,328 --> 00:38:18,730
Carter: IN THE FRONT SECTION
OF THE AIRCRAFT
737
00:38:18,730 --> 00:38:20,231
IT WAS THE WORST,
738
00:38:20,231 --> 00:38:24,068
AND THEN FOLLOWED BY THE AREA
JUST BEHIND THE WING.
739
00:38:24,068 --> 00:38:28,406
THE BETTER AREAS WERE
IN THE TAIL SECTION.
740
00:38:28,406 --> 00:38:30,341
Narrator: CARTER WONDERS
WHY SOME LOCATIONS
741
00:38:30,341 --> 00:38:32,944
WERE SO MUCH MORE DANGEROUS
THAN OTHERS.
742
00:38:32,944 --> 00:38:37,849
THE BROKEN SEATS FROM THE CABIN
PROVIDE AN INTRIGUING LEAD.
743
00:38:37,849 --> 00:38:39,317
Carter: THERE WERE A NUMBER
OF ENGINEERING FEATURES
744
00:38:39,317 --> 00:38:40,652
IN THESE SEATS,
745
00:38:40,652 --> 00:38:42,053
WHICH WE HADN'T
REALLY SEEN BEFORE
746
00:38:42,053 --> 00:38:44,355
AND WHICH WERE PRETTY IMPORTANT.
747
00:38:44,355 --> 00:38:45,924
Narrator:
SOME OF THE WORST INJURIES
748
00:38:45,924 --> 00:38:50,862
CAME FROM PASSENGERS
BEING STRUCK BY LOOSE SEATS.
749
00:38:50,862 --> 00:38:53,531
THE FINDING RAISES A QUESTION.
750
00:38:53,531 --> 00:38:54,999
AIRCRAFT SEATS ARE DESIGNED
751
00:38:54,999 --> 00:38:57,802
TO ABSORB THE POWERFUL G-FORCES
OF A PLANE CRASH
752
00:38:57,802 --> 00:39:00,338
TO HELP PROTECT PASSENGERS.
753
00:39:00,338 --> 00:39:02,473
SO WHY DIDN'T THEY?
754
00:39:05,376 --> 00:39:08,580
TEST DATA FROM THE U.S.
FEDERAL AVIATION ADMINISTRATION
755
00:39:08,580 --> 00:39:12,350
CONFIRMS THAT THE SEATS CAN
HANDLE UP TO 16 Gs,
756
00:39:12,350 --> 00:39:15,587
MORE THAN ENOUGH TO STAND UP
TO THE CRASH NEAR KEGWORTH.
757
00:39:15,587 --> 00:39:18,856
Carter: IF ANYTHING, THE SEATS
ARE BETTER THAN THEY SHOULD BE.
758
00:39:18,856 --> 00:39:21,926
Narrator:
SOMETHING CLEARLY WENT WRONG.
759
00:39:24,562 --> 00:39:28,733
ROB CARTER SCRUTINIZES THE
CRUMPLED SEATS FROM FLIGHT 92,
760
00:39:28,733 --> 00:39:32,804
SEARCHING FOR CLUES
ABOUT WHY THEY BROKE FREE.
761
00:39:32,804 --> 00:39:35,273
IT'S A CRUCIAL STEP
FOR KEEPING PASSENGERS SAFER
762
00:39:35,273 --> 00:39:37,809
IN FUTURE CRASHES.
763
00:39:37,809 --> 00:39:40,211
A COMPUTER SIMULATION
HELPS HIM UNDERSTAND
764
00:39:40,211 --> 00:39:44,215
EXACTLY HOW IMPACT FORCES
AFFECTED THE CABIN.
765
00:39:44,215 --> 00:39:46,484
Carter: NO WONDER THE SEATS
CAME LOOSE.
766
00:39:49,187 --> 00:39:51,456
Narrator: THE SIMULATION
SHOWS WHY SOME AREAS
767
00:39:51,456 --> 00:39:54,659
WERE SO BADLY TORN APART.
768
00:39:54,659 --> 00:40:00,365
IT WASN'T THE SEATS THAT FAILED,
IT WAS THE FLOOR.
769
00:40:00,365 --> 00:40:02,233
Carter: THE FACT THAT THE FLOOR
HAD COLLAPSED
770
00:40:02,233 --> 00:40:04,102
MADE FOR A VERY BIG PROBLEM.
771
00:40:04,102 --> 00:40:05,903
IT MEANT THAT THE SEATS
772
00:40:05,903 --> 00:40:09,073
WERE ALMOST SANDWICHED
UP AGAINST EACH OTHER,
773
00:40:09,073 --> 00:40:12,810
AND THAT MADE IT VERY DIFFICULT
FOR THE RESCUERS.
774
00:40:16,381 --> 00:40:18,516
Narrator: DURING A CRASH,
THE SEATS ARE DESIGNED
775
00:40:18,516 --> 00:40:20,785
TO STAY SECURELY BOLTED
THROUGH THE FLOOR
776
00:40:20,785 --> 00:40:23,521
TO THE STRONG METAL FRAME
OF THE AIRPLANE.
777
00:40:23,521 --> 00:40:25,890
Carter: THERE IS NO PARTICULAR
POINT IN HAVING SEATS
778
00:40:25,890 --> 00:40:30,161
WHICH ARE MUCH STRONGER THAN
THE FLOORS THEY'RE SITTING ON.
779
00:40:32,230 --> 00:40:35,166
Narrator: EVEN IN AREAS
WHERE THE FLOOR STAYED INTACT,
780
00:40:35,166 --> 00:40:37,168
MANY PASSENGERS WERE BADLY HURT
781
00:40:37,168 --> 00:40:41,572
WHEN THEY STRUCK THEIR HEAD
ON THE SEAT IN FRONT OF THEM.
782
00:40:41,572 --> 00:40:43,474
Hunt: BRACE! BRACE!
783
00:40:43,474 --> 00:40:45,209
Narrator:
THE PASSENGERS ON FLIGHT 92
784
00:40:45,209 --> 00:40:47,512
WERE WARNED BY THE CAPTAIN
TO BRACE.
785
00:40:47,512 --> 00:40:49,113
IT SHOULD HAVE PROVIDED
SOME PROTECTION
786
00:40:49,113 --> 00:40:51,616
FROM INJURIES LIKE THESE.
787
00:40:51,616 --> 00:40:53,618
Carter: BEFORE THIS ACCIDENT,
IT SEEMED TO ME
788
00:40:53,618 --> 00:40:55,486
THAT A LOT OF AIRLINES
WOULD HAVE
789
00:40:55,486 --> 00:40:57,322
A LOT OF DIFFERENT
RECOMMENDATIONS
790
00:40:57,322 --> 00:40:58,856
FOR BRACE POSITIONS,
791
00:40:58,856 --> 00:41:00,425
AND I DON'T THINK THEY WERE
792
00:41:00,425 --> 00:41:03,828
PARTICULARLY
SCIENTIFICALLY FOUNDED.
793
00:41:03,828 --> 00:41:05,763
Narrator: CARTER ANALYZES
THE BRACE POSITION
794
00:41:05,763 --> 00:41:09,767
RECOMMENDED BY AIRLINES
IN THE UK.
795
00:41:09,767 --> 00:41:11,235
Carter: WE WERE ABLE TO WORK OUT
796
00:41:11,235 --> 00:41:17,442
JUST WHAT HAPPENED TO PEOPLE'S
BODIES IN THE IMPACT,
797
00:41:17,442 --> 00:41:19,744
AND WE WERE ABLE TO TIE THAT UP
798
00:41:19,744 --> 00:41:22,947
WITH WHAT THE MEDICAL PEOPLE
WERE ABLE TO TELL US
799
00:41:22,947 --> 00:41:25,016
ABOUT THE INJURIES
THEY'D SUFFERED,
800
00:41:25,016 --> 00:41:29,454
BOTH THE PEOPLE WHO'D SURVIVED
AND THE PEOPLE WHO'D DIED.
801
00:41:31,289 --> 00:41:32,924
Narrator:
THE RESULTS WERE DRAMATIC,
802
00:41:32,924 --> 00:41:37,161
REVEALING SERIOUS PROBLEMS WITH
THE RECOMMENDED BRACE POSITION.
803
00:41:37,161 --> 00:41:41,599
Carter:
VERY OFTEN WITH HEAD INJURIES
AND NECK INJURIES PARTICULARLY,
804
00:41:41,599 --> 00:41:45,770
IT WOULD BE EITHER FROM
PEOPLE'S HEADS LOLLING AROUND,
805
00:41:45,770 --> 00:41:47,772
BEING UNCONTROLLED IN AN IMPACT
806
00:41:47,772 --> 00:41:51,743
BECAUSE OUR NECK MUSCLES ARE NOT
STRONG ENOUGH TO STOP THAT,
807
00:41:51,743 --> 00:41:56,247
AND ALSO FROM CANNONING
INTO THE SEATBACK IN FRONT.
808
00:41:56,247 --> 00:42:00,051
Narrator:
THE FINDINGS CONTRIBUTE
TO IMPORTANT IMPROVEMENTS.
809
00:42:00,051 --> 00:42:03,020
EXPERTS NOW RECOMMEND
THAT PASSENGERS BEND FORWARD
810
00:42:03,020 --> 00:42:05,590
AS FAR AS POSSIBLE
WITH THEIR HEAD DOWN
811
00:42:05,590 --> 00:42:07,992
AND THEIR ARMS EITHER WRAPPED
AROUND THEIR LEGS
812
00:42:07,992 --> 00:42:11,095
OR BRACED ON THE SEAT
IN FRONT OF THEM.
813
00:42:11,095 --> 00:42:12,363
Carter:
IT ALL HAPPENS SO QUICKLY.
814
00:42:12,363 --> 00:42:14,866
NONE OF US CAN CONTROL IT
CONSCIOUSLY.
815
00:42:14,866 --> 00:42:18,202
IT'S A MATTER OF TRYING
TO PUT OURSELVES IN A POSITION
816
00:42:18,202 --> 00:42:19,437
WHERE THE EFFECTS OF THE IMPACT
817
00:42:19,437 --> 00:42:23,808
ARE GOING TO BE
AS SMALL AS POSSIBLE.
818
00:42:23,808 --> 00:42:26,110
Narrator:
SINCE THE CRASH OF FLIGHT 92,
819
00:42:26,110 --> 00:42:28,913
AIRCRAFT DESIGN
HAS ALSO EVOLVED.
820
00:42:28,913 --> 00:42:31,616
FLOORS ARE NOW MUCH STRONGER.
821
00:42:31,616 --> 00:42:33,451
OVERHEAD BINS HAVE
STURDIER MOUNTS
822
00:42:33,451 --> 00:42:36,187
AND ARE MUCH LESS LIKELY
TO COLLAPSE.
823
00:42:36,187 --> 00:42:38,322
Carter: WHAT WAS VERY HEARTENING
824
00:42:38,322 --> 00:42:41,125
WAS THAT THE ATTITUDE
FROM THE REGULATORS
825
00:42:41,125 --> 00:42:43,828
AND PARTICULARLY
FROM THE AIRCRAFT MANUFACTURERS
826
00:42:43,828 --> 00:42:47,799
WAS THAT IT REALLY MATTERED THAT
THE OVERHEAD BINS HAD COME DOWN,
827
00:42:47,799 --> 00:42:50,635
THAT THAT WAS SOMETHING
THAT WAS SIMPLY NOT TOLERABLE,
828
00:42:50,635 --> 00:42:56,441
AND THE MANUFACTURER TOOK
HUGE EFFORTS TO MAKE SURE
829
00:42:56,441 --> 00:42:59,777
THAT THAT SORT OF THING
WOULD NOT HAPPEN AGAIN.
830
00:42:59,777 --> 00:43:01,746
Narrator:
AFTER THE INVESTIGATION,
831
00:43:01,746 --> 00:43:04,449
THE AIRLINE DISMISSES
BOTH PILOTS.
832
00:43:04,449 --> 00:43:07,852
Baldwin: I HOLD NO MALICE
TOWARDS THEM WHATSOEVER.
833
00:43:07,852 --> 00:43:12,023
THERE'S ALWAYS GONNA BE VICTIMS
OF OTHER PEOPLE'S MISTAKES,
834
00:43:12,023 --> 00:43:13,424
AND I THINK THE BEST THING
WE CAN DO
835
00:43:13,424 --> 00:43:16,894
IS LEARN FROM THOSE MISTAKES.
836
00:43:16,894 --> 00:43:19,397
Carter: IT'S VERY SATISFYING
THAT THIS ACCIDENT
837
00:43:19,397 --> 00:43:22,066
HAS LED TO REAL CHANGES
AND REAL IMPROVEMENTS
838
00:43:22,066 --> 00:43:23,801
IN CRASH WORTHINESS.
839
00:43:23,801 --> 00:43:26,704
IT IS DESPERATELY SAD
THAT IT CAME AT THE COST
840
00:43:26,704 --> 00:43:30,575
OF MANY PEOPLE DYING,
OF MANY PEOPLE BEING INJURED,
841
00:43:30,575 --> 00:43:34,345
OF MANY PEOPLE'S LIVES
BEING FOREVER ALTERED.
842
00:43:34,345 --> 00:43:36,080
THAT'S TRAGIC.
843
00:43:36,080 --> 00:43:40,218
I'M JUST GLAD THAT SOMETHING
DID COME OUT OF IT.
844
00:43:40,218 --> 00:43:42,753
Hirst: THE LEARNING POINTS
FROM THIS INCIDENT
845
00:43:42,753 --> 00:43:46,891
HAVE BEEN GAME-CHANGING
FOR THE AVIATION INDUSTRY,
846
00:43:46,891 --> 00:43:50,728
AND NOW FLYING, FORTUNATELY,
IS EXTREMELY SAFE.
847
00:43:50,728 --> 00:43:53,764
THE DANGEROUS PART
IS GETTING TO THE AIRPORT.
67931
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