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1
00:00:02,402 --> 00:00:04,804
Engineer: PULL DOWN
AND TURN TO YOUR RIGHT.
2
00:00:04,804 --> 00:00:06,172
Co-pilot 1: IF YOU FORCE IT,
YOU'LL BREAK IT.
3
00:00:06,172 --> 00:00:07,073
Co-pilot 2:
THIS WON'T COME OUT, BOB.
4
00:00:07,073 --> 00:00:09,676
Pilot: PUSH THE SWITCH FORWARD.
5
00:00:09,676 --> 00:00:10,877
Narrator: A SINGLE LIGHTBULB
6
00:00:10,877 --> 00:00:13,913
IS PREVENTING A MODERN JETLINER
FROM LANDING.
7
00:00:13,913 --> 00:00:16,683
Pilot:
SCREWING AROUND WITH A 20-CENT
PIECE OF LIGHT EQUIPMENT--
8
00:00:16,683 --> 00:00:18,618
ON THIS PLANE!
9
00:00:18,618 --> 00:00:20,820
Narrator: STRUGGLING TO FIX
A MINOR PROBLEM,
10
00:00:20,820 --> 00:00:23,390
A MUCH MORE
SERIOUS ONE DEVELOPS.
11
00:00:23,390 --> 00:00:24,557
Co-pilot:
WE'RE STILL AT 2,000, RIGHT?
12
00:00:24,557 --> 00:00:26,526
Pilot: HEY, HEY,
WHAT'S HAPPENING HERE?
13
00:00:32,732 --> 00:00:36,369
Narrator: THE PLANE CRASHES
IN A REMOTE SWAMP.
14
00:00:36,369 --> 00:00:39,706
THOSE WHO SURVIVE THE CRASH
FACE A NEW DANGER--
15
00:00:39,706 --> 00:00:43,109
THE SWAMP HAS FILLED
WITH JET FUEL.
16
00:00:43,109 --> 00:00:45,378
Woman: NO ONE LIGHT A MATCH!
17
00:00:45,378 --> 00:00:49,582
Man: EASTERN 401 WAS A PIVOTAL
ACCIDENT IN AVIATION HISTORY.
18
00:00:49,582 --> 00:00:51,317
Narrator: THE CRASH WOULD
POINT INVESTIGATORS
19
00:00:51,317 --> 00:00:56,089
TO AN ASTONISHING DANGER LURKING
IN ALL COMMERCIAL COCKPITS.
20
00:00:59,359 --> 00:01:01,561
Flight attendant:
LADIES AND GENTLEMEN,
WE ARE STARTING OUR APPROACH.
21
00:01:01,561 --> 00:01:02,996
Pilot: WE LOST BOTH ENGINES!
22
00:01:02,996 --> 00:01:03,997
Flight attendant:
PUT THE MASK OVER YOUR NOSE.
23
00:01:03,997 --> 00:01:04,964
EMERGENCY DESCENT.
24
00:01:04,964 --> 00:01:06,332
Pilot: MAYDAY, MAYDAY.
25
00:01:06,332 --> 00:01:08,067
Flight attendant:
BRACE FOR IMPACT!
26
00:01:08,067 --> 00:01:09,002
Controller: I THINK I LOST ONE.
27
00:01:09,002 --> 00:01:10,770
Man: INVESTIGATION STARTING...
28
00:01:12,238 --> 00:01:13,740
Man: HE'S GONNA CRASH!
29
00:01:23,183 --> 00:01:29,556
Narrator: DECEMBER 29, 1972--
THE DAWN OF THE JUMBO JET ERA.
30
00:01:29,556 --> 00:01:32,892
ON ITS WAY TO FLORIDA,
THIS L-1011 TRISTAR
31
00:01:32,892 --> 00:01:36,329
IS THE MOST ADVANCED
PASSENGER JET IN THE WORLD.
32
00:01:36,329 --> 00:01:38,565
John Nance: THE LOCKHEED TRISTAR
WAS A FASCINATING BIRD,
33
00:01:38,565 --> 00:01:40,400
IT WAS A BEAUTIFULLY
FLYING AIRPLANE
34
00:01:40,400 --> 00:01:41,935
THAT HAD A TREMENDOUS
AMOUNT OF POWER
35
00:01:41,935 --> 00:01:44,304
AND A LOT OF INNOVATION TO IT.
36
00:01:44,304 --> 00:01:45,505
Narrator:
BOB LOFT IS THE CAPTAIN
37
00:01:45,505 --> 00:01:48,408
FOR EASTERN AIRLINES FLIGHT 401.
38
00:01:48,408 --> 00:01:52,645
HE'S BEEN WITH THE AIRLINE
FOR MORE THAN 30 YEARS.
39
00:01:52,645 --> 00:01:55,281
HIS FIRST OFFICER
IS ALBERT STOCKSTILL.
40
00:01:55,281 --> 00:01:57,750
HIS SECOND OFFICER
IS DONALD REPO.
41
00:01:59,619 --> 00:02:02,755
THE JET HAS LEFT THE BITTER COLD
OF NEW YORK BEHIND
42
00:02:02,755 --> 00:02:04,991
AND IS NOW DESCENDING
TOWARDS MIAMI.
43
00:02:04,991 --> 00:02:06,192
Bob Loft: WELCOME TO MIAMI.
44
00:02:06,192 --> 00:02:08,228
THE TEMPERATURE'S
IN THE LOW 70s,
45
00:02:08,228 --> 00:02:12,499
AND IT'S A BEAUTIFUL NIGHT
OUT THERE TONIGHT.
46
00:02:12,499 --> 00:02:14,434
GO AHEAD AND THROW 'EM OUT.
47
00:02:22,709 --> 00:02:24,511
Narrator: ANGELO DONADEO
IS AN OFF-DUTY
48
00:02:24,511 --> 00:02:27,013
EASTERN AIRLINES
MAINTENANCE EXPERT.
49
00:02:27,013 --> 00:02:29,182
HE'S CATCHING A RIDE
BACK TO MIAMI.
50
00:02:31,885 --> 00:02:35,488
THERE ARE 176 PEOPLE ON BOARD
TONIGHT'S FLIGHT--
51
00:02:35,488 --> 00:02:37,991
MOST ARE HEADING SOUTH
FOR NEW YEAR'S.
52
00:02:40,393 --> 00:02:44,264
RON AND LILY INFANTINO HAVE BEEN
MARRIED FOR ONLY 20 DAYS.
53
00:02:44,264 --> 00:02:47,367
THEY'VE JUST SPENT CHRISTMAS
WITH HIS FAMILY.
54
00:02:47,367 --> 00:02:49,435
Ron Infantino: THE SEATBELT SIGN
CAME ON, AS NORMAL.
55
00:02:49,435 --> 00:02:50,737
WE'RE ON OUR FINAL APPROACH.
56
00:02:50,737 --> 00:02:51,938
I LOOK OUT THE WINDOW THERE,
57
00:02:51,938 --> 00:02:57,510
AND I CAN SEE LIGHTS
AND THE AIRPORT.
58
00:02:57,510 --> 00:02:59,979
Narrator: CLOSE TO MIDNIGHT,
THE PLANE BEGINS ITS APPROACH
59
00:02:59,979 --> 00:03:03,416
TO MIAMI INTERNATIONAL AIRPORT.
60
00:03:03,416 --> 00:03:05,251
STOCKSTILL FLIES THE PLANE
61
00:03:05,251 --> 00:03:08,054
WHILE REPO PERFORMS
A LANDING CHECKLIST.
62
00:03:08,054 --> 00:03:09,155
Donald Repo: RADAR.
63
00:03:09,155 --> 00:03:11,190
Loft: UP, OFF.
64
00:03:11,190 --> 00:03:12,992
Repo: HYDRAULIC PANELS CHECKED.
65
00:03:12,992 --> 00:03:14,427
Albert Stockstill: 35, 33.
66
00:03:14,427 --> 00:03:16,896
Repo: GEAR DOWN.
67
00:03:16,896 --> 00:03:20,433
Narrator:
THE CAPTAIN NOTICES A PROBLEM.
68
00:03:20,433 --> 00:03:22,068
Loft: BERT, IS THAT HANDLE IN?
69
00:03:25,638 --> 00:03:27,840
Repo: NO NOSE GEAR.
70
00:03:27,840 --> 00:03:30,143
Narrator: THE LIGHT SHOWING
THAT THE NOSE GEAR IS LOCKED
71
00:03:30,143 --> 00:03:31,477
HASN'T LIT UP.
72
00:03:31,477 --> 00:03:34,314
Loft: I'VE GOT TO
RAISE IT BACK UP.
73
00:03:34,314 --> 00:03:37,116
Narrator: THE GEAR MIGHT NOT
BE ALL THE WAY DOWN.
74
00:03:43,122 --> 00:03:45,792
THE SOUND OF THE LANDING GEAR
ECHOES THROUGH THE PLANE.
75
00:03:45,792 --> 00:03:47,794
Trudy Smith: IT MAKES
A PRETTY LOUD GRINDING NOISE,
76
00:03:47,794 --> 00:03:50,096
AND IF YOU'VE FLOWN VERY MUCH,
YOU'RE FAMILIAR WITH THAT SOUND,
77
00:03:50,096 --> 00:03:53,232
SO THEY DID THAT SEVERAL TIMES.
78
00:03:57,470 --> 00:03:59,872
Narrator: STILL NO LIGHT.
79
00:03:59,872 --> 00:04:03,476
LOFT ISN'T SURE IF HIS
FRONT LANDING GEAR IS LOCKED.
80
00:04:03,476 --> 00:04:06,946
IF IT ISN'T, LANDING
COULD BE DISASTROUS.
81
00:04:06,946 --> 00:04:10,583
Loft:
TOWER, THIS IS EASTERN 401.
82
00:04:10,583 --> 00:04:12,418
IT LOOKS LIKE
WE'RE GONNA HAVE TO CIRCLE.
83
00:04:12,418 --> 00:04:15,054
WE DON'T HAVE A LIGHT
ON OUR NOSE GEAR YET.
84
00:04:15,054 --> 00:04:17,557
Controller:
EASTERN 401, HEAVY, ROGER.
85
00:04:17,557 --> 00:04:20,026
PULL UP, CLIMB STRAIGHT AHEAD
TO 2,000.
86
00:04:20,026 --> 00:04:24,397
GO BACK TO APPROACH
CONTROL, 1-28-6.
87
00:04:27,367 --> 00:04:28,901
Repo: YOU WANT ME TO TEST
THE LIGHTS OR NOT?
88
00:04:28,901 --> 00:04:30,737
Loft: YEAH, CHECK IT.
89
00:04:30,737 --> 00:04:32,772
Narrator: FLIGHT ENGINEER REPO
PERFORMS A TEST
90
00:04:32,772 --> 00:04:34,907
NICKNAMED "THE CHRISTMAS TREE."
91
00:04:34,907 --> 00:04:37,210
IT LIGHTS UP EVERY WARNING LIGHT
IN THE COCKPIT
92
00:04:37,210 --> 00:04:39,812
TO SEE IF THE BULBS ARE WORKING.
93
00:04:41,381 --> 00:04:44,384
THE NOSE GEAR INDICATOR LIGHT
FAILS THE TEST.
94
00:04:44,384 --> 00:04:48,755
THE BULB IS PROBABLY BURNT OUT.
95
00:04:48,755 --> 00:04:52,759
BUT THERE'S A SLIM CHANCE
OF A DOUBLE FAILURE.
96
00:04:52,759 --> 00:04:56,129
BOTH THE LIGHTBULB AND THE
LANDING GEAR COULD BE BROKEN.
97
00:04:56,129 --> 00:05:00,099
Stockstill: UH, BOB,
COULD YOU JUST JIGGLE THE LIGHT?
98
00:05:00,099 --> 00:05:04,404
Narrator:
BUT THE TROUBLESOME BULB IS
OUT OF THE CAPTAIN'S REACH.
99
00:05:04,404 --> 00:05:07,674
ON THE GROUND, AIR TRAFFIC
CONTROL DIRECTS FLIGHT 401
100
00:05:07,674 --> 00:05:11,544
TO CLIMB TO 2,000 FEET AND
CIRCLE AWAY FROM THE AIRPORT
101
00:05:11,544 --> 00:05:13,813
UNTIL THE PROBLEM IS SOLVED.
102
00:05:16,449 --> 00:05:17,917
Stockstill:
YOU WANT ME TO FLY IT, BOB?
103
00:05:17,917 --> 00:05:20,386
Loft: WHAT FREQUENCY
DID HE WANT US ON, BERT?
104
00:05:20,386 --> 00:05:21,454
Stockstill: 1-28-6.
105
00:05:21,454 --> 00:05:22,822
Loft: I'LL TALK TO HIM.
106
00:05:22,822 --> 00:05:25,124
Repo: IT'S RIGHT ABOVE
THAT RED ONE, ISN'T IT?
107
00:05:25,124 --> 00:05:26,826
Loft: YEAH, I CAN'T
GET AT IT FROM HERE.
108
00:05:26,826 --> 00:05:29,362
Narrator: CO-PILOT STOCKSTILL
IS FLYING THE PLANE,
109
00:05:29,362 --> 00:05:32,865
BUT CAPTAIN LOFT NEEDS HIS HELP
TO SOLVE THE PROBLEM.
110
00:05:32,865 --> 00:05:34,133
Loft: PUT THE AUTOPILOT ON HERE.
111
00:05:34,133 --> 00:05:35,268
Stockstill: ALRIGHT.
112
00:05:35,268 --> 00:05:36,636
Narrator:
THE TRISTAR IS EQUIPPED
113
00:05:36,636 --> 00:05:40,940
WITH THE MOST SOPHISTICATED
AUTOPILOT IN HISTORY.
114
00:05:40,940 --> 00:05:44,777
IT ACTUALLY HAS THE ABILITY
TO LAND THE PLANE ON ITS OWN.
115
00:05:44,777 --> 00:05:48,281
STOCKSTILL PROGRAMS IT
TO FLY AT 2,000 FEET.
116
00:05:49,816 --> 00:05:51,884
Loft: NOW, SEE IF YOU CAN
GET THAT LIGHT OUT.
117
00:05:51,884 --> 00:05:53,152
Stockstill: ALRIGHT.
118
00:06:00,026 --> 00:06:01,661
[LAUGHING]
119
00:06:01,661 --> 00:06:04,030
Narrator:
THE LIGHT IS FINALLY REMOVED.
120
00:06:13,873 --> 00:06:17,043
RICHARD PRAGLUSKI IS
AN AVIATION ENGINEER.
121
00:06:17,043 --> 00:06:18,644
HE TAKES THIS FLIGHT REGULARLY,
122
00:06:18,644 --> 00:06:23,116
AND CAN TELL THAT THE PLANE IS
EXPERIENCING TECHNICAL PROBLEMS.
123
00:06:23,116 --> 00:06:24,717
Richard Pragluski:
HE WAS HEADING OUT TOWARDS
THE EVERGLADES,
124
00:06:24,717 --> 00:06:27,320
I KNEW THERE WAS SOMETHING WRONG
WITH THE PLANE,
125
00:06:27,320 --> 00:06:29,021
BECAUSE THEY--
IF YOU HAVE A DELAY,
126
00:06:29,021 --> 00:06:30,957
THEY'LL CIRCLE THE PLANE.
127
00:06:30,957 --> 00:06:33,760
Narrator: THE IRRITATING PROBLEM
ISN'T GETTING BETTER.
128
00:06:33,760 --> 00:06:36,963
NOW STOCKSTILL CAN'T
GET THE LIGHT BACK IN.
129
00:06:36,963 --> 00:06:40,099
Loft: NOW, PUSH THE SWITCH
JUST FORWARD.
130
00:06:40,099 --> 00:06:42,702
OKAY, YOU GOT IT SIDEWAYS, THEN.
131
00:06:42,702 --> 00:06:45,938
Controller: EASTERN 401,
TURN LEFT HEADING 300.
132
00:06:45,938 --> 00:06:48,641
Loft: OKAY, 300, EASTERN 401.
133
00:06:50,143 --> 00:06:53,579
HEY, HEY, GET DOWN THERE AND SEE
IF THAT DAMN NOSE WHEEL IS DOWN!
134
00:06:53,579 --> 00:06:55,114
Narrator:
THE ELECTRONICS BAY ON THE PLANE
135
00:06:55,114 --> 00:06:57,216
IS UNDERNEATH THE COCKPIT.
136
00:06:57,216 --> 00:06:59,218
THE ROOM, NICKNAMED
"THE HELL HOLE,"
137
00:06:59,218 --> 00:07:02,155
IS A UNIQUE FEATURE
ON WIDE-BODIED JETS.
138
00:07:02,155 --> 00:07:05,591
THE FRONT LANDING GEAR MECHANISM
CAN BE SEEN FROM THERE.
139
00:07:05,591 --> 00:07:06,759
Stockstill: YOU GOT
A HANDKERCHIEF OR SOMETHING
140
00:07:06,759 --> 00:07:08,161
SO I CAN GET A LITTLE
BETTER GRIP ON THIS?
141
00:07:08,161 --> 00:07:09,695
Angelo Donadeo: PULL DOWN
AND TURN TO YOUR RIGHT.
142
00:07:09,695 --> 00:07:10,930
Stockstill:
ANYTHING I CAN DO IT WITH?
143
00:07:10,930 --> 00:07:12,498
Donadeo:
NOW TURN TO YOUR LEFT ONE TIME.
144
00:07:12,498 --> 00:07:14,000
Loft: GET DOWN THERE AND
SEE IF THAT DAMN THING...
145
00:07:14,000 --> 00:07:15,201
Stockstill:
THIS WON'T COME OUT, BOB.
146
00:07:15,201 --> 00:07:16,469
IF I HAD A PAIR OF PLIERS,
147
00:07:16,469 --> 00:07:17,770
I COULD CUSHION IT
WITH THAT KLEENEX.
148
00:07:17,770 --> 00:07:19,305
Repo: I CAN GIVE YOU PLIERS,
BUT IF YOU FORCE IT,
149
00:07:19,305 --> 00:07:20,640
YOU'LL BREAK IT,
JUST BELIEVE ME.
150
00:07:20,640 --> 00:07:22,375
Loft: TO HELL WITH IT!
TO HELL WITH THIS!
151
00:07:22,375 --> 00:07:24,443
GET DOWN AND SEE IF WE'RE
LINED UP WITH THAT RED LINE,
152
00:07:24,443 --> 00:07:26,078
THAT'S ALL WE CARE.
153
00:07:26,078 --> 00:07:29,949
SCREWING AROUND WITH A 20-CENT
PIECE OF LIGHT EQUIPMENT--
154
00:07:29,949 --> 00:07:31,918
ON THIS PLANE!
155
00:07:31,918 --> 00:07:35,321
[LAUGHING]
156
00:07:35,321 --> 00:07:37,490
Narrator: AS THE CREW STRUGGLES
TO FIX THE PROBLEM,
157
00:07:37,490 --> 00:07:40,326
IN THE CABIN, RICHARD PRAGLUSKI
SEES SOMETHING PECULIAR
158
00:07:40,326 --> 00:07:41,928
OUT HIS WINDOW.
159
00:07:45,331 --> 00:07:49,936
Pragluski: I COULD SEE A TOWER
TO MY RIGHT IN THE DISTANCE.
160
00:07:49,936 --> 00:07:53,372
AND IT LOOKED LIKE WE WERE
GOING INTO A GLIDE PATH,
161
00:07:53,372 --> 00:07:55,741
WHICH I FOUND VERY STRANGE.
162
00:07:55,741 --> 00:07:58,945
Narrator: PRAGLUSKI HAS NOTICED
SOMETHING THE PILOTS HAVEN'T.
163
00:07:58,945 --> 00:08:02,882
THE PLANE IS GETTING CLOSER
AND CLOSER TO THE SWAMP BELOW.
164
00:08:06,385 --> 00:08:07,987
Pragluski:
I FELT IT KIND OF STRANGE
165
00:08:07,987 --> 00:08:11,324
THAT THEY HADN'T MADE ANY
ANNOUNCEMENTS, BUT AGAIN,
166
00:08:11,324 --> 00:08:13,826
HE WAS STILL FAIRLY HIGH
OFF THE GROUND,
167
00:08:13,826 --> 00:08:16,495
AND I FIGURED THEY WOULD
COME OUT AND TELL US THAT
168
00:08:16,495 --> 00:08:18,431
WHEN THEY WERE GOING
TO MAKE THE LANDING.
169
00:08:18,431 --> 00:08:21,801
SO I WASN'T OVERLY CONCERNED.
170
00:08:21,801 --> 00:08:23,336
Loft:
PUT IT IN THE WRONG WAY, HUH?
171
00:08:23,336 --> 00:08:24,704
Stockstill: LOOKS SQUARE TO ME.
172
00:08:24,704 --> 00:08:26,038
Repo: CAN'T YOU GET
THE HOLE LINED UP?
173
00:08:26,038 --> 00:08:27,473
Stockstill: I DON'T KNOW
WHAT THE HELL'S HOLDING
174
00:08:27,473 --> 00:08:29,275
THAT DAMN THING IN THERE.
175
00:08:29,275 --> 00:08:30,810
IT'S ALWAYS SOMETHING.
176
00:08:30,810 --> 00:08:33,312
WE COULD HAVE MADE SCHEDULE.
177
00:08:33,312 --> 00:08:35,381
Narrator: WITHOUT A GREEN LIGHT,
THEY STILL DON'T KNOW
178
00:08:35,381 --> 00:08:38,150
IF THEIR LANDING GEAR IS LOCKED.
179
00:08:46,292 --> 00:08:51,063
FLIGHT ENGINEER DON REPO IS
NOW IN THE BELLY OF THE PLANE.
180
00:08:51,063 --> 00:08:52,865
THERE'S A VIEWING WINDOW
IN THE HELL HOLE,
181
00:08:52,865 --> 00:08:54,166
WHICH SHOULD LET HIM SEE
182
00:08:54,166 --> 00:08:57,236
IF THE FRONT WHEELS
ARE LOCKED IN PLACE.
183
00:08:57,236 --> 00:08:58,337
Repo: DAMN.
184
00:09:01,007 --> 00:09:01,807
I DON'T SEE IT DOWN THERE.
185
00:09:01,807 --> 00:09:02,642
Loft: HUH?
186
00:09:02,642 --> 00:09:03,609
Repo: I DON'T SEE IT.
187
00:09:03,609 --> 00:09:04,343
Loft: IT'S NOT LINED UP?
188
00:09:04,343 --> 00:09:05,878
Repo: I CAN'T SEE IT.
189
00:09:05,878 --> 00:09:11,017
IT'S PITCH DARK, AND I THROW THE
LITTLE LIGHT AND GET NOTHING.
190
00:09:11,017 --> 00:09:12,985
Donadeo: WHEEL WELL LIGHTS ON?
Repo: PARDON?
191
00:09:12,985 --> 00:09:14,854
Donadeo: WHEEL WELL LIGHTS--ON?
192
00:09:14,854 --> 00:09:17,156
Narrator: CAPTAIN LOFT HAS
FORGOTTEN TO TURN ON LIGHTS
193
00:09:17,156 --> 00:09:21,460
OUTSIDE THE PLANE THAT
ILLUMINATE THE LANDING GEAR.
194
00:09:21,460 --> 00:09:23,062
Loft: NOW TRY IT.
195
00:09:28,501 --> 00:09:31,604
Controller: 97, 37,
TURN RIGHT INTO 01-01...
196
00:09:36,175 --> 00:09:37,810
Narrator:
AT MIAMI INTERNATIONAL,
197
00:09:37,810 --> 00:09:39,912
CONTROLLER CHARLIE JOHNSON
HAS JUST FINISHED
198
00:09:39,912 --> 00:09:42,381
DEALING WITH
ANOTHER TROUBLED JET.
199
00:09:42,381 --> 00:09:44,951
Charlie Johnson: NATIONAL 607
HAS LANDED WITHOUT INCIDENT.
200
00:09:44,951 --> 00:09:48,154
FIRE TRUCKS WERE DEPLOYED,
BUT THEY WEREN'T USED.
201
00:09:52,024 --> 00:09:54,827
Narrator: HE NOTICES THAT
EASTERN AIRLINES FLIGHT 401
202
00:09:54,827 --> 00:09:58,664
SEEMS TO HAVE DROPPED
FROM 2,000 FEET TO 900.
203
00:10:01,200 --> 00:10:03,336
BUT HE'S NOT OVERLY CONCERNED.
204
00:10:03,336 --> 00:10:05,271
IT'S NOT UNUSUAL
TO GET FALSE READINGS
205
00:10:05,271 --> 00:10:08,441
FOR SEVERAL RADAR SWEEPS
IN A ROW.
206
00:10:08,441 --> 00:10:12,611
Johnson: EASTERN 401, HOW ARE
THINGS COMING ALONG OUT THERE?
207
00:10:12,611 --> 00:10:14,013
Loft: OKAY.
208
00:10:14,013 --> 00:10:17,550
WE'D LIKE TO TURN AROUND
AND COME, COME BACK IN.
209
00:10:17,550 --> 00:10:20,019
Narrator: CAPTAIN LOFT BELIEVES
THAT HE'LL SOON GET CONFIRMATION
210
00:10:20,019 --> 00:10:21,854
THAT HIS GEAR IS LOCKED.
211
00:10:21,854 --> 00:10:24,056
HE WANTS TO RETURN
TO THE AIRPORT.
212
00:10:24,056 --> 00:10:29,228
Johnson: EASTERN 401,
TURN LEFT HEADING 180.
213
00:10:41,574 --> 00:10:44,744
Narrator: THE PLANE IS HEADING
WEST, AWAY FROM THE AIRPORT.
214
00:10:44,744 --> 00:10:48,214
IT WILL TAKE SEVERAL MINUTES
TO GET LINED UP FOR THE LANDING.
215
00:10:52,718 --> 00:10:54,186
DEEP IN THE EVERGLADES,
216
00:10:54,186 --> 00:10:57,390
BOB MARQUIS IS HUNTING FROGS
WITH A FRIEND.
217
00:11:00,760 --> 00:11:04,130
EASTERN AIRLINES
FLIGHT 401 ROARS PAST.
218
00:11:05,831 --> 00:11:09,268
Bob Marquis: I JUST SAW THE
LIGHTS BLINKING ACROSS THE SKY,
219
00:11:09,268 --> 00:11:13,172
AND IT WAS SO BLACK,
THERE'S NO HORIZON IN THE WEST.
220
00:11:13,172 --> 00:11:17,309
AND YOU CAN TELL HOW--YOU CAN
TELL HOW HIGH THE PLANE WAS.
221
00:11:17,309 --> 00:11:20,613
Narrator: SUDDENLY, THE PILOTS
MAKE AN ALARMING OBSERVATION.
222
00:11:20,613 --> 00:11:21,580
Stockstill: WE DID SOMETHING
TO THE ALTITUDE?
223
00:11:21,580 --> 00:11:22,848
Loft: WHAT?
224
00:11:22,848 --> 00:11:24,083
Stockstill:
WE'RE STILL AT 2,000, RIGHT?
225
00:11:24,083 --> 00:11:26,152
Loft: HEY, HEY,
WHAT'S HAPPENING HERE?
226
00:11:28,687 --> 00:11:31,524
[ALARM SIGNAL]
227
00:11:35,694 --> 00:11:39,398
[LOUD CRASH AND SCREAMING]
228
00:11:39,398 --> 00:11:40,866
Infantino:
I SEE THE LIGHTS IN THE CABIN
229
00:11:40,866 --> 00:11:43,502
JUST FLICKERING ON AND OFF,
AND I HEARD A NOISE.
230
00:11:43,502 --> 00:11:47,073
IT WAS A VIOLENT, I MEAN,
A VIOLENT WHIPPING SENSATION,
231
00:11:47,073 --> 00:11:49,942
AND THEN ALL OF A SUDDEN,
ALL HELL BROKE LOOSE.
232
00:12:02,321 --> 00:12:03,723
Narrator:
AT MIAMI INTERNATIONAL,
233
00:12:03,723 --> 00:12:05,625
CONTROLLER
CHARLIE JOHNSON NOTICES
234
00:12:05,625 --> 00:12:10,496
THAT FLIGHT 401'S ALTITUDE NOW
READS AS COASTAL, OR SEA LEVEL.
235
00:12:10,496 --> 00:12:12,832
Johnson: I'VE LOST YOU ON THE
RADAR THERE, YOUR TRANSPONDER.
236
00:12:12,832 --> 00:12:15,301
WHAT'S YOUR ALTITUDE NOW?
237
00:12:15,301 --> 00:12:18,237
Narrator: THERE'S NO RESPONSE
FROM EASTERN 401.
238
00:12:21,607 --> 00:12:24,277
ANOTHER PLANE MAKES
A DISTURBING REPORT.
239
00:12:24,277 --> 00:12:26,545
Pilot: MIAMI APPROACH,
THIS IS NATIONAL 611.
240
00:12:26,545 --> 00:12:27,847
WE JUST SAW A BIG FLASH.
241
00:12:27,847 --> 00:12:29,615
LOOKED LIKE IT CAME OUT WEST.
242
00:12:29,615 --> 00:12:32,551
DON'T KNOW WHAT IT MEANS,
BUT WANTED TO LET YOU KNOW.
243
00:12:40,326 --> 00:12:42,161
Narrator:
IN A DARK, REMOTE SWAMP,
244
00:12:42,161 --> 00:12:46,399
THOSE WHO SURVIVED THE CRASH
FIND THEMSELVES IN A NIGHTMARE.
245
00:12:53,673 --> 00:12:57,209
BOB MARQUIS RACES TOWARD
THE SITE OF THE CRASH.
246
00:12:57,209 --> 00:12:59,478
Marquis: OH, I WAS GOING
AS FAST AS I COULD.
247
00:12:59,478 --> 00:13:01,180
BUT IT TOOK ME
ABOUT 15 MINUTES, I THINK,
248
00:13:01,180 --> 00:13:03,349
TO GET TO THE CRASH SITE.
249
00:13:05,851 --> 00:13:09,322
Narrator: REMARKABLY,
RICHARD PRAGLUSKI IS ALIVE.
250
00:13:09,322 --> 00:13:11,357
Pragluski:
I KNEW I WAS BADLY INJURED,
251
00:13:11,357 --> 00:13:14,293
BECAUSE I COULD SEE MY CLOTHES
HANGING FROM MY BODY.
252
00:13:14,293 --> 00:13:16,495
I HAD ALMOST NO CLOTHES
ON THE UPPER HALF OF THE BODY.
253
00:13:16,495 --> 00:13:19,932
AND I COULD SEE SKIN
COMING DOWN MY ARMS.
254
00:13:23,936 --> 00:13:25,604
[SCREAMING]
255
00:13:25,604 --> 00:13:27,139
Narrator:
WHEN THE PLANE CRASHED,
256
00:13:27,139 --> 00:13:30,643
A HUGE FIREBALL
TORE THROUGH THE CABIN.
257
00:13:30,643 --> 00:13:34,046
Pragluski: I REMEMBER THAT
FIRE COMING INTO MY FACE.
258
00:13:34,046 --> 00:13:36,716
I REMEMBER THE FLASH.
259
00:13:36,716 --> 00:13:38,184
I REMEMBER THAT
I TRIED BREATHING,
260
00:13:38,184 --> 00:13:39,652
AND I COULD NOT GET MY BREATH.
261
00:13:39,652 --> 00:13:42,822
OF COURSE, THE FIRE TOOK
ALL THE OXYGEN OUT OF THE AIR.
262
00:13:42,822 --> 00:13:45,091
AND THAT'S THE LAST THING
I REMEMBER
263
00:13:45,091 --> 00:13:48,894
UNTIL I GOT UP
IN THE SWAMP ITSELF.
264
00:13:48,894 --> 00:13:51,897
Narrator: RON INFANTINO WAS
KNOCKED OUT BY THE CRASH.
265
00:13:51,897 --> 00:13:54,700
HE WAKES UP IN THE SWAMP.
266
00:13:54,700 --> 00:13:57,570
Infantino:
SO, I WAS THROWN QUITE A BIT.
267
00:13:57,570 --> 00:14:01,440
AND I WAS AWAY FROM EVERYBODY
ELSE, NOBODY WAS EVEN NEAR ME.
268
00:14:01,440 --> 00:14:02,808
LILY...
269
00:14:06,612 --> 00:14:09,048
LILY?
270
00:14:09,048 --> 00:14:10,516
Narrator: HE'S BADLY WOUNDED.
271
00:14:10,516 --> 00:14:13,019
HIS NEW WIFE, LILY,
WAS SITTING NEXT TO HIM.
272
00:14:13,019 --> 00:14:15,588
BUT NOW SHE'S NOWHERE
TO BE SEEN.
273
00:14:23,763 --> 00:14:26,365
SWAMP WATER DOUSED
THE INITIAL FLAMES.
274
00:14:26,365 --> 00:14:30,269
BUT 40,000 POUNDS OF JET FUEL
HAVE LEAKED INTO THE SWAMP.
275
00:14:33,606 --> 00:14:37,209
A SINGLE SPARK COULD
START A DEADLY BLAZE.
276
00:14:37,209 --> 00:14:40,413
Smith: NO ONE LIGHT A MATCH!
277
00:14:40,413 --> 00:14:43,215
WE'RE COVERED IN JET FUEL.
278
00:14:43,215 --> 00:14:47,019
WHAT A SAD THING TO COME
THROUGH THAT CRASH,
279
00:14:47,019 --> 00:14:49,355
AND THEN HAVE SOMEBODY
DO SOMETHING STUPID
280
00:14:49,355 --> 00:14:52,591
LIKE STRIKE A MATCH AND
HAVE US ALL JUST BLOW UP.
281
00:14:52,591 --> 00:14:54,493
THAT WAS THE REAL FEAR.
282
00:14:58,931 --> 00:15:00,933
Narrator:
HOPING TO HELP THE SURVIVORS,
283
00:15:00,933 --> 00:15:04,470
BOB MARQUIS JUMPS
INTO THE SWAMP.
284
00:15:04,470 --> 00:15:08,207
HE IMMEDIATELY FEELS THE STING
OF THE JET FUEL ON HIS SKIN.
285
00:15:08,207 --> 00:15:09,442
Marquis: IT BURNT MY LEGS.
286
00:15:09,442 --> 00:15:12,945
I HAD TO TREAT MY LEGS FOR BURNS
FOR ABOUT A WEEK.
287
00:15:12,945 --> 00:15:15,681
[MOANING]
288
00:15:15,681 --> 00:15:19,585
Narrator:
MARQUIS QUICKLY SPOTS A SURVIVOR
WHO IS IN GRAVE DANGER.
289
00:15:19,585 --> 00:15:22,822
THE BADLY WOUNDED MAN IS
STILL STRAPPED TO HIS SEAT.
290
00:15:22,822 --> 00:15:24,590
HE'S ON THE VERGE OF DROWNING.
291
00:15:24,590 --> 00:15:27,993
Marquis: AND HIS HEAD KEPT
DROPPING DOWN IN THE WATER.
292
00:15:27,993 --> 00:15:29,428
I CAME UP, AND HE SAID,
293
00:15:29,428 --> 00:15:32,198
"HELP ME, I CAN'T HOLD
MY HEAD UP MUCH LONGER,"
294
00:15:32,198 --> 00:15:34,834
AND THEN DROPPED BACK
DOWN IN THE WATER.
295
00:15:34,834 --> 00:15:37,436
SO, I HELPED HIM,
I PULLED HIM UP.
296
00:15:37,436 --> 00:15:40,706
DON'T WORRY, I GOTCHA, I GOTCHA.
297
00:15:42,608 --> 00:15:45,077
Narrator: BOB MARQUIS
SAVES DOZENS OF LIVES,
298
00:15:45,077 --> 00:15:47,813
PREVENTING MANY PEOPLE
FROM DROWNING.
299
00:15:53,018 --> 00:15:56,388
ISOLATED FROM THE OTHER
SURVIVORS AND UNABLE TO MOVE,
300
00:15:56,388 --> 00:16:01,060
RON INFANTINO NOW HAS A NEW
REASON TO FEAR FOR HIS LIFE.
301
00:16:01,060 --> 00:16:03,596
Infantino: AFTER A WHILE,
THE ALLIGATORS AND THE SNAKES,
302
00:16:03,596 --> 00:16:06,232
YOU COULD HEAR THEM
IN THE WEEDS COMING BY.
303
00:16:06,232 --> 00:16:08,634
AND YOU COULD HEAR THE CROAKING
OF THE ALLIGATORS,
304
00:16:08,634 --> 00:16:11,337
BECAUSE THEY STARTED TO COME
BACK TO THEIR NATURAL HABITAT.
305
00:16:13,539 --> 00:16:15,107
AND AS FAR AS I'M CONCERNED,
306
00:16:15,107 --> 00:16:16,876
IF A GATOR CAME UP TO ME,
OR A SNAKE, I WAS DEAD MEAT,
307
00:16:16,876 --> 00:16:20,479
BECAUSE I COULDN'T
DEFEND MYSELF AT ALL.
308
00:16:20,479 --> 00:16:23,015
AND THEN I HEARD
CHRISTMAS CAROLING.
309
00:16:23,015 --> 00:16:32,358
♪ SILENT NIGHT, HOLY NIGHT ♪
310
00:16:32,358 --> 00:16:38,197
♪ ALL IS CALM, ALL IS BRIGHT ♪
311
00:16:38,197 --> 00:16:39,532
Narrator:
TO RALLY THEIR SPIRITS,
312
00:16:39,532 --> 00:16:42,301
SOME OF THE SURVIVORS
SING CHRISTMAS CAROLS.
313
00:16:42,301 --> 00:16:46,005
♪ ROUND YON VIRGIN,
MOTHER AND CHILD ♪
314
00:16:46,005 --> 00:16:48,541
Smith: WE KNEW, INSTINCTIVELY,
315
00:16:48,541 --> 00:16:51,277
THAT WE WEREN'T GONNA
GET OUT OF THERE IN A HURRY,
316
00:16:51,277 --> 00:16:54,213
BECAUSE NOBODY
KNEW WHERE WE WERE.
317
00:16:54,213 --> 00:16:56,882
Infantino: IT WAS LIKE BEING
ON THE TITANIC GOING DOWN,
318
00:16:56,882 --> 00:16:58,217
TYPE OF THING, YOU KNOW.
319
00:16:58,217 --> 00:17:00,085
IT WAS UNBELIEVABLE.
320
00:17:01,654 --> 00:17:05,291
[GRUNTING]
321
00:17:05,291 --> 00:17:07,226
Narrator: WITHIN MINUTES,
COAST GUARD HELICOPTERS
322
00:17:07,226 --> 00:17:09,962
ARE SENT OUT IN SEARCH
OF THE CRASH SITE.
323
00:17:09,962 --> 00:17:13,866
BUT IN THE PITCH-BLACK NIGHT,
THEY CAN'T FIND THE WRECKAGE.
324
00:17:16,602 --> 00:17:21,240
BOB MARQUIS TRIES TO SIGNAL
THE DISTANT HELICOPTERS.
325
00:17:21,240 --> 00:17:22,541
Marquis:
I COULD SEE WHERE THEY WERE,
326
00:17:22,541 --> 00:17:25,144
AND THEY WERE GOING
THE WRONG DIRECTION.
327
00:17:25,144 --> 00:17:28,547
AND I JUST WAVED THE LIGHT
AT 'EM UNTIL I SAW 'EM TURN
328
00:17:28,547 --> 00:17:31,050
AND HEAD BACK TOWARDS US.
329
00:17:41,927 --> 00:17:44,096
Narrator: LESS THAN HALF AN HOUR
AFTER THE CRASH,
330
00:17:44,096 --> 00:17:45,798
THE COAST GUARD ARRIVES.
331
00:17:45,798 --> 00:17:49,168
BUT THE NEAREST LANDING SITE
IS 100 YARDS AWAY.
332
00:17:53,439 --> 00:17:55,507
MARQUIS RUSHES TO MEET
THE HELICOPTER
333
00:17:55,507 --> 00:17:59,144
AND FERRY THE RESCUERS
BACK TO THE CRASH SITE.
334
00:17:59,144 --> 00:18:03,649
HIS FIRST PASSENGER IS
RESCUE WORKER DON SCHNECK.
335
00:18:03,649 --> 00:18:05,718
Don Schneck:
I MADE IT TO THE AIRBOAT.
336
00:18:05,718 --> 00:18:10,289
HE ASKED ME, "WHERE ARE
ALL THE RESCUERS?"
337
00:18:10,289 --> 00:18:13,058
AND I SAID,
"THIS IS IT--LET'S GO."
338
00:18:16,662 --> 00:18:21,433
HE TOOK US OUT INTO THE GLADES
TO A POINT WHERE HE SAID,
339
00:18:21,433 --> 00:18:23,869
"THIS IS AS FAR AS I WANT TO GO,
340
00:18:23,869 --> 00:18:26,272
BECAUSE I DON'T WANT
TO RUN ANYBODY OVER."
341
00:18:26,272 --> 00:18:30,242
AND HE SAID, "THERE ARE BODIES
OUT HERE, ALL OVER THE PLACE."
342
00:18:35,147 --> 00:18:38,284
Narrator: DON SCHNECK STARTS
SEARCHING FOR SURVIVORS.
343
00:18:40,452 --> 00:18:43,255
Schneck:
I APPROACHED THE LARGE OBJECT
344
00:18:43,255 --> 00:18:46,325
THAT I HAD SEEN
AT A SMALL DISTANCE,
345
00:18:46,325 --> 00:18:50,062
AND REALIZED IT WAS THE NOSE
SECTION OF THE AIRCRAFT.
346
00:18:52,531 --> 00:18:55,167
Narrator: HE'S AMAZED TO
DISCOVER THAT CAPTAIN BOB LOFT
347
00:18:55,167 --> 00:18:57,603
HAS SURVIVED THE CRASH.
348
00:19:02,841 --> 00:19:04,777
Schneck: HE WAS IN BAD SHAPE.
349
00:19:07,112 --> 00:19:11,583
HE HAD LACERATIONS,
SO I KNEW HE HAD BROKEN RIBS.
350
00:19:11,583 --> 00:19:13,619
I COULD TELL HE WAS IN SHOCK.
351
00:19:13,619 --> 00:19:15,754
SO I CALMED HIM DOWN, TOLD HIM,
352
00:19:15,754 --> 00:19:19,525
"I'M THE ONLY ONE HERE
RIGHT NOW, BUT THEY'RE COMING.
353
00:19:19,525 --> 00:19:21,794
JUST HANG IN THERE."
354
00:19:21,794 --> 00:19:24,630
Loft: I'M GOING TO DIE.
355
00:19:24,630 --> 00:19:28,567
Schneck: HE TOLD ME THAT,
AND I ARGUED WITH HIM.
356
00:19:28,567 --> 00:19:32,271
ANYTHING TO KEEP HIS--
ANYTHING GOING.
357
00:19:32,271 --> 00:19:36,008
IT JUST MADE ME FEEL
SO INADEQUATE,
358
00:19:36,008 --> 00:19:38,143
BECAUSE IT WAS JUST ME.
359
00:19:38,143 --> 00:19:41,613
I TURNED AROUND,
AND I LOOKED BACK TOWARDS MIAMI,
360
00:19:41,613 --> 00:19:47,886
AND THINKING, "WHERE IN THE HECK
IS EVERYBODY?"
361
00:19:47,886 --> 00:19:49,521
AND AT THAT TIME WHEN I LOOKED,
362
00:19:49,521 --> 00:19:55,060
I MUST HAVE SEEN 50 LIGHTS
COMING, AND I WENT, "THANK GOD."
363
00:19:57,262 --> 00:20:02,201
Narrator:
FIRST OFFICER BERT STOCKSTILL
WAS KILLED DURING THE CRASH.
364
00:20:02,201 --> 00:20:05,771
CAPTAIN BOB LOFT
SOON DIES AT THE SCENE.
365
00:20:10,376 --> 00:20:13,579
ANGELO DONADEO AND DON REPO
HAVE SURVIVED
366
00:20:13,579 --> 00:20:16,115
AND ARE TAKEN TO THE HOSPITAL.
367
00:20:19,184 --> 00:20:22,755
IN ALL, 77 PEOPLE
SURVIVE THE CRASH.
368
00:20:22,755 --> 00:20:25,257
99 PEOPLE ARE KILLED.
369
00:20:27,292 --> 00:20:29,828
BY DAWN, ALL THE WOUNDED
HAVE BEEN TRANSPORTED
370
00:20:29,828 --> 00:20:32,064
TO MIAMI HOSPITALS.
371
00:20:34,633 --> 00:20:38,570
RON INFANTINO IS ONE OF THE MANY
WHO IS STRUGGLING TO SURVIVE.
372
00:20:38,570 --> 00:20:40,806
Infantino: A PRIEST COMES OVER
AND DOES THE LAST RITES.
373
00:20:40,806 --> 00:20:43,909
SO RIGHT THEN,
I KNEW I WAS IN BAD SHAPE.
374
00:20:43,909 --> 00:20:45,911
AND IT'S A SCARY THOUGHT.
375
00:20:45,911 --> 00:20:48,380
AND OF COURSE AT THAT TIME, I'M
STILL ASKING FOR LILY, YOU KNOW,
376
00:20:48,380 --> 00:20:49,815
HAD THEY SEEN HER?
377
00:20:49,815 --> 00:20:52,451
IT WAS SUCH A MADHOUSE THERE
THAT NIGHT, YOU COULD IMAGINE.
378
00:20:52,451 --> 00:20:53,752
LILY...
379
00:20:55,554 --> 00:20:57,790
WHERE'S LILY?
380
00:21:03,862 --> 00:21:07,833
Narrator: THE CRASH IS
HEADLINE NEWS AROUND THE WORLD.
381
00:21:07,833 --> 00:21:10,569
IT'S THE FIRST EVER
JUMBO JET TO CRASH,
382
00:21:10,569 --> 00:21:12,504
AND IT PRODUCES
THE LARGEST NUMBER OF DEATHS
383
00:21:12,504 --> 00:21:15,240
IN U.S. CIVIL AVIATION HISTORY.
384
00:21:18,444 --> 00:21:20,479
THERE'S TREMENDOUS PRESSURE
ON INVESTIGATORS
385
00:21:20,479 --> 00:21:23,048
FROM THE NATIONAL
TRANSPORTATION SAFETY BOARD
386
00:21:23,048 --> 00:21:25,050
TO FIND OUT WHAT HAPPENED.
387
00:21:27,686 --> 00:21:30,656
THE TRAIL OF DEBRIS
IS ENORMOUSLY LONG.
388
00:21:30,656 --> 00:21:32,991
THAT SUGGESTS THAT
THE PLANE HIT THE SWAMP
389
00:21:32,991 --> 00:21:35,360
ALMOST IN THE SAME
NOSE-UP POSITION
390
00:21:35,360 --> 00:21:38,197
AS IT WOULD WHILE LANDING
AT AN AIRPORT.
391
00:21:38,197 --> 00:21:41,333
ITS DESCENT WAS CLEARLY
SLOW AND GRADUAL.
392
00:21:48,373 --> 00:21:51,477
NTSB INVESTIGATORS DISCOVER
THAT THE AUTOPILOT
393
00:21:51,477 --> 00:21:56,448
WAS SET TO MAINTAIN
AN ALTITUDE OF 2,000 FEET.
394
00:21:56,448 --> 00:21:58,150
SO WHY DIDN'T IT?
395
00:22:01,687 --> 00:22:04,990
MAINTENANCE EXPERT
ANGELO DONADEO IS INTERVIEWED.
396
00:22:04,990 --> 00:22:07,793
ALL HE CAN TELL INVESTIGATORS
IS THE CREW WAS TRYING TO FIX
397
00:22:07,793 --> 00:22:11,730
A LIGHTBULB BEFORE THE CRASH.
398
00:22:11,730 --> 00:22:16,235
WITHIN DAYS, THE PLANE'S
TWO BLACK BOXES ARE RECOVERED.
399
00:22:16,235 --> 00:22:19,371
INVESTIGATORS HOPE
THEY WILL PROVIDE SOME ANSWERS.
400
00:22:21,573 --> 00:22:23,375
BEFORE THEY CAN
EXTRACT THE DATA,
401
00:22:23,375 --> 00:22:26,712
FLIGHT ENGINEER DON REPO
DIES IN THE HOSPITAL.
402
00:22:29,047 --> 00:22:32,751
RON INFANTINO IS GIVEN SOME
DEVASTATING NEWS OF HIS OWN.
403
00:22:32,751 --> 00:22:35,487
THE BODY OF HIS WIFE, LILY,
HAS BEEN FOUND IN THE SWAMP,
404
00:22:35,487 --> 00:22:37,623
UNDER THE PLANE'S WING.
405
00:22:41,760 --> 00:22:43,295
Infantino: SHE'S JUST
A WONDERFUL PERSON.
406
00:22:43,295 --> 00:22:45,230
I WAS 27 YEARS OLD,
AND SHE WAS THE SAME AGE,
407
00:22:45,230 --> 00:22:48,667
AND IT WAS ACTUALLY
MY FIRST LOVE.
408
00:22:53,572 --> 00:22:54,740
Narrator:
BUT THE SWAMP PROVED TO BE
409
00:22:54,740 --> 00:22:58,143
BOTH A BLESSING AND A CURSE
FOR SURVIVORS.
410
00:23:00,078 --> 00:23:03,949
THE WATER IS SO THICK WITH MUD,
IT CLOGS SURVIVORS' WOUNDS,
411
00:23:03,949 --> 00:23:06,818
PREVENTING MANY
FROM BLEEDING TO DEATH.
412
00:23:10,822 --> 00:23:14,326
BUT THERE'S A DEADLY NEW THREAT
FACING SOME SURVIVORS.
413
00:23:16,862 --> 00:23:18,797
THEIR WOUNDS HAVE
BECOME INFECTED,
414
00:23:18,797 --> 00:23:20,732
CONTAMINATED BY
A DEADLY ORGANISM
415
00:23:20,732 --> 00:23:23,735
FOUND IN THE BLACK MUD
OF THE EVERGLADES.
416
00:23:27,873 --> 00:23:31,743
THE ORGANISM PRODUCES AN
INFECTION CALLED GAS GANGRENE.
417
00:23:31,743 --> 00:23:34,613
IT CAN KILL A PERSON
IN JUST TWO DAYS.
418
00:23:36,949 --> 00:23:39,117
GAS GANGRENE CAN
ONLY BE DESTROYED
419
00:23:39,117 --> 00:23:41,420
IN A HYPERBARIC CHAMBER.
420
00:23:41,420 --> 00:23:42,654
IT'S A PRESSURIZED CONTAINER
421
00:23:42,654 --> 00:23:44,923
FILLED WITH
HIGH LEVELS OF OXYGEN.
422
00:23:46,892 --> 00:23:51,363
THE OXYGEN IS FORCED INTO THE
WOUNDS AND KILLS THE BACTERIA.
423
00:23:54,499 --> 00:23:58,403
EIGHT OF THE SURVIVING
PASSENGERS HAVE GAS GANGRENE.
424
00:23:58,403 --> 00:24:01,940
HYPERBARIC CHAMBERS MUST
BE FOUND FOR ALL OF THEM.
425
00:24:04,443 --> 00:24:06,278
THE ONLY OTHER WAY
TO SAVE PATIENTS
426
00:24:06,278 --> 00:24:09,014
IS TO AMPUTATE
THE INFECTED LIMB.
427
00:24:11,149 --> 00:24:14,853
RON INFANTINO'S ARM
IS BADLY INFECTED.
428
00:24:14,853 --> 00:24:16,321
Infantino:
THE DOCTOR CAME IN AND SAYS,
429
00:24:16,321 --> 00:24:19,591
"WELL, WE'VE DIAGNOSED IT
AS GAS GANGRENE."
430
00:24:19,591 --> 00:24:21,727
AND HE SAYS, "WE GOT TO TAKE
YOUR ARM OFF IMMEDIATELY,
431
00:24:21,727 --> 00:24:24,429
OR HAVE TO GET YOU TO
A HYPERBARIC CHAMBER."
432
00:24:24,429 --> 00:24:26,565
UNFORTUNATELY, HE SAYS
"THE ONLY HYPERBARIC CHAMBER
433
00:24:26,565 --> 00:24:29,868
IS AT MERCY HOSPITAL, AND THAT'S
ALL BEEN TAKEN ADVANTAGE OF."
434
00:24:29,868 --> 00:24:32,537
Narrator: UNLESS DOCTORS
CAN FIND A CHAMBER SOON,
435
00:24:32,537 --> 00:24:35,140
INFANTINO WILL LOSE HIS ARM.
436
00:24:38,972 --> 00:24:41,308
Narrator: WHILE DOCTORS SEARCH
FOR A HYPERBARIC CHAMBER
437
00:24:41,308 --> 00:24:43,610
FOR RON INFANTINO,
438
00:24:43,610 --> 00:24:46,780
INVESTIGATORS EXAMINE
WHAT'S LEFT OF THE PLANE.
439
00:24:46,780 --> 00:24:49,716
THEY TEST ITS FLIGHT CONTROLS,
ENGINES, INSTRUMENTS,
440
00:24:49,716 --> 00:24:52,853
AND ITS ELECTRICAL
AND HYDRAULIC SYSTEMS.
441
00:24:56,457 --> 00:24:58,559
Sara Elder:
THE PLANE WAS VIRTUALLY NEW.
442
00:24:58,559 --> 00:25:00,627
IT WAS IN PERFECT CONDITION.
443
00:25:00,627 --> 00:25:03,330
THERE WAS NO
MECHANICAL REASON FOUND
444
00:25:03,330 --> 00:25:05,432
THAT WOULD HAVE
CAUSED THE CRASH.
445
00:25:05,432 --> 00:25:07,901
Narrator:
IN FACT, SOME PARTS OF THE PLANE
ARE IN SUCH GOOD CONDITION
446
00:25:07,901 --> 00:25:11,238
THAT THE NTSB GIVES THEM
BACK TO EASTERN AIRLINES
447
00:25:11,238 --> 00:25:14,908
SO THEY CAN BE INSTALLED
ON OTHER AIRPLANES IN ITS FLEET.
448
00:25:20,447 --> 00:25:24,451
AN UNUSED HYPERBARIC CHAMBER IS
FINALLY FOUND FOR RON INFANTINO
449
00:25:24,451 --> 00:25:27,154
AT A NAVY BASE IN PANAMA CITY.
450
00:25:32,092 --> 00:25:34,695
HE SPENDS 40 HOURS
IN THE CHAMBER.
451
00:25:34,695 --> 00:25:40,667
THE PRESSURIZED OXYGEN KILLS
THE BACTERIA AND SAVES HIS LIFE.
452
00:25:40,667 --> 00:25:44,671
Investigator:
GENTLEMEN, WE HAVE THREE CAUSES
OF THE CRASH TO EXPLORE.
453
00:25:44,671 --> 00:25:47,741
Narrator: A STATE OF THE ART
JETLINER PLUNGED 2,000 FEET
454
00:25:47,741 --> 00:25:50,444
WITHOUT THE CREW NOTICING.
455
00:25:50,444 --> 00:25:53,947
INVESTIGATORS KNOW THE PLANE
WAS MECHANICALLY SOUND.
456
00:25:53,947 --> 00:25:56,016
THEY NOW FOCUS ON
OTHER POSSIBLE REASONS
457
00:25:56,016 --> 00:25:59,453
FOR THE UNOBSERVED DESCENT.
458
00:25:59,453 --> 00:26:03,690
AT THE TOP OF THE LIST IS SUBTLE
INCAPACITATION OF THE PILOT.
459
00:26:05,926 --> 00:26:07,995
THE AUTOPSY OF CAPTAIN BOB LOFT
460
00:26:07,995 --> 00:26:10,797
HAS YIELDED
A GRUESOME DISCOVERY.
461
00:26:13,200 --> 00:26:15,702
CAPTAIN LOFT HAD
A LARGE, UNDETECTED TUMOR
462
00:26:15,702 --> 00:26:17,738
GROWING IN HIS BRAIN.
463
00:26:17,738 --> 00:26:21,108
IT PRESSED INTO THE PART OF
HIS BRAIN RESPONSIBLE FOR SIGHT.
464
00:26:23,210 --> 00:26:27,214
MEDICAL RECORDS REVEAL THAT
BETWEEN THE AGES OF 50 AND 52,
465
00:26:27,214 --> 00:26:31,418
VISION IN THE PILOT'S LEFT EYE
HAD RAPIDLY DETERIORATED.
466
00:26:31,418 --> 00:26:32,753
DOCTORS BELIEVE THAT THE CAPTAIN
467
00:26:32,753 --> 00:26:35,622
MAY HAVE HAD REDUCED
PERIPHERAL VISION.
468
00:26:35,622 --> 00:26:39,493
THE TUMOR COULD HAVE
CREATED BLIND SPOTS.
469
00:26:39,493 --> 00:26:43,196
AS HIS ATTENTION BECAME FOCUSED
ON THE MALFUNCTIONING LIGHT,
470
00:26:43,196 --> 00:26:46,433
HE MAY NOT HAVE NOTICED
DIRE WARNINGS ON HIS ALTIMETER.
471
00:26:48,602 --> 00:26:51,638
INVESTIGATORS CONSIDER
A STUNNING POSSIBILITY--
472
00:26:51,638 --> 00:26:54,575
AN UNDETECTED MEDICAL AILMENT
MAY HAVE CONTRIBUTED
473
00:26:54,575 --> 00:26:57,444
TO THE WORLD'S FIRST
JUMBO JET DISASTER.
474
00:26:57,444 --> 00:26:59,546
Stockstill:
WE'RE STILL AT 2,000, RIGHT?
475
00:26:59,546 --> 00:27:01,882
Loft: HEY, HEY,
WHAT'S HAPPENING HERE?
476
00:27:04,351 --> 00:27:05,919
Narrator: INVESTIGATORS
LEARN WHAT THEY CAN
477
00:27:05,919 --> 00:27:07,988
ABOUT CAPTAIN BOB LOFT.
478
00:27:07,988 --> 00:27:09,690
THEY INTERVIEW
PEOPLE WHO KNEW HIM,
479
00:27:09,690 --> 00:27:13,560
AND PORE OVER
HIS MEDICAL RECORDS.
480
00:27:13,560 --> 00:27:16,296
Elder: THE INVESTIGATORS HEARD
THAT CAPTAIN LOFT,
481
00:27:16,296 --> 00:27:18,465
SO AS FAR HIS FAMILY
AND FRIENDS KNEW,
482
00:27:18,465 --> 00:27:19,600
HAD PERFECT VISION.
483
00:27:19,600 --> 00:27:21,535
HE WAS AN EXPERT MARKSMAN.
484
00:27:21,535 --> 00:27:25,439
HE SHOT DOVES, PARTICULARLY,
WHICH ARE A VERY SMALL TARGET.
485
00:27:27,374 --> 00:27:28,542
Narrator: LOFT'S RECORDS SHOW
486
00:27:28,542 --> 00:27:30,777
THAT HE HAD RECENTLY
PASSED A MEDICAL EXAM,
487
00:27:30,777 --> 00:27:34,081
IN WHICH HE WAS ISSUED
CORRECTIVE GLASSES FOR FLYING.
488
00:27:34,081 --> 00:27:35,882
BUT THE EVIDENCE DOESN'T
SUPPORT THE NOTION
489
00:27:35,882 --> 00:27:39,052
THAT HIS VISION WAS
DANGEROUSLY IMPAIRED.
490
00:27:39,052 --> 00:27:41,455
Elder: HE WAS 55 YEARS OLD,
AND WHO GETS TO BE 55
491
00:27:41,455 --> 00:27:43,657
WITHOUT WEARING
READING GLASSES?
492
00:27:43,657 --> 00:27:46,126
NOT MANY.
493
00:27:46,126 --> 00:27:47,561
Narrator:
INVESTIGATORS STILL DON'T KNOW
494
00:27:47,561 --> 00:27:51,431
WHY FLIGHT 401 STARTED
DESCENDING IN THE FIRST PLACE.
495
00:27:51,431 --> 00:27:52,766
Loft: PUT THE AUTOPILOT ON HERE.
496
00:27:52,766 --> 00:27:53,967
Stockstill: ALRIGHT.
497
00:27:56,169 --> 00:27:58,005
Narrator: COULD THE AUTOPILOT,
WHICH WAS SUPPOSED TO
498
00:27:58,005 --> 00:28:02,309
KEEP THE PLANE AT 2,000 FEET,
HAVE MALFUNCTIONED?
499
00:28:02,309 --> 00:28:04,811
THE PLANE'S COMPUTERS
SURVIVED THE CRASH.
500
00:28:04,811 --> 00:28:06,913
THEY'RE REMOVED AND EXAMINED.
501
00:28:09,483 --> 00:28:11,084
11 DAYS AFTER THE CRASH,
502
00:28:11,084 --> 00:28:15,255
THE AUTOPILOT COMPUTERS ARE
INSTALLED ON ANOTHER TRISTAR.
503
00:28:18,091 --> 00:28:21,328
IT FLIES THE SAME ROUTE
AS FLIGHT 401.
504
00:28:23,630 --> 00:28:27,300
THE AUTOPILOT HOLDS THAT PLANE
AT 2,000 FEET.
505
00:28:27,300 --> 00:28:31,505
SO WHY HADN'T IT
ON THE NIGHT OF THE ACCIDENT?
506
00:28:31,505 --> 00:28:36,610
THERE'S ANOTHER QUESTION
THAT DOGS THIS INVESTIGATION--
507
00:28:36,610 --> 00:28:39,012
WHY DIDN'T THE MIAMI TOWER
ALERT THE CREW
508
00:28:39,012 --> 00:28:41,314
THAT THEIR PLANE WAS DROPPING?
509
00:28:43,950 --> 00:28:45,786
THE WORLD'S FIRST
3-DIMENSIONAL RADAR
510
00:28:45,786 --> 00:28:48,155
HAD RECENTLY BEEN
INSTALLED THERE.
511
00:28:48,155 --> 00:28:50,057
IT MEANT THAT
CONTROLLER CHARLIE JOHNSON
512
00:28:50,057 --> 00:28:54,628
KNEW THE LOCATION, ALTITUDE,
AND SPEED OF FLIGHT 401.
513
00:29:01,435 --> 00:29:04,204
Johnson: NATIONAL 607
IS DECLARING AN EMERGENCY.
514
00:29:04,204 --> 00:29:07,874
Narrator:
INVESTIGATORS STUDY RECORDINGS
OF JOHNSON'S CONVERSATIONS
515
00:29:07,874 --> 00:29:10,077
AND DISCOVER THAT
ON THE NIGHT OF THE CRASH,
516
00:29:10,077 --> 00:29:14,448
IT WAS ANOTHER PLANE THAT
DEMANDED MOST OF HIS ATTENTION.
517
00:29:14,448 --> 00:29:17,651
NATIONAL AIRLINES FLIGHT 607
WAS COMING IN TO LAND
518
00:29:17,651 --> 00:29:21,455
JUST AHEAD OF FLIGHT 401.
519
00:29:21,455 --> 00:29:25,125
THAT FLIGHT WAS HAVING
ITS OWN LANDING GEAR PROBLEMS.
520
00:29:25,125 --> 00:29:27,427
Johnson: RUNWAY 9 WILL NEED
FIRE AND AMBULANCE
521
00:29:27,427 --> 00:29:30,030
SENT OUT RIGHT AWAY.
522
00:29:30,030 --> 00:29:32,032
Narrator: AS HE FOCUSED
ON THE EMERGENCY,
523
00:29:32,032 --> 00:29:37,003
JOHNSON HANDED FLIGHT 401
OVER TO ANOTHER CONTROLLER.
524
00:29:37,003 --> 00:29:40,707
BUT JUST AS NATIONAL 607 CAME IN
FOR ITS EMERGENCY LANDING,
525
00:29:40,707 --> 00:29:42,809
THE OTHER CONTROLLER
PHONED JOHNSON,
526
00:29:42,809 --> 00:29:45,579
AND HANDED FLIGHT 401
BACK TO HIM.
527
00:29:45,579 --> 00:29:48,315
Controller: ...COMING BACK
TO YOU--UNSAFE NOSE GEAR.
528
00:29:48,315 --> 00:29:50,584
Johnson: UH, NO!
529
00:29:50,584 --> 00:29:54,121
Narrator: AT THE TIME FLIGHT 401
WAS ALREADY OVER THE SWAMP,
530
00:29:54,121 --> 00:29:57,057
JOHNSON HAD FIVE OTHER PLANES
TO MONITOR.
531
00:29:57,057 --> 00:29:58,859
HE WAS ALSO DEALING
WITH THE AFTERMATH
532
00:29:58,859 --> 00:30:01,528
OF HIS EMERGENCY LANDING.
533
00:30:01,528 --> 00:30:03,163
Johnson: NATIONAL 607 HAS
LANDED WITHOUT INCIDENT.
534
00:30:03,163 --> 00:30:04,765
TRUCKS WERE DEPLOYED...
535
00:30:04,765 --> 00:30:07,334
Narrator: THAT'S WHEN HE NOTICED
THAT FLIGHT 401'S ALTITUDE
536
00:30:07,334 --> 00:30:10,036
HAD DROPPED TO 900 FEET.
537
00:30:10,036 --> 00:30:11,438
Nance:
THE WAY THE RADARS WORKED,
538
00:30:11,438 --> 00:30:13,140
STILL TO A CERTAIN EXTENT
THIS HAPPENS,
539
00:30:13,140 --> 00:30:14,808
BUT BACK THEN,
IT WAS EVEN WORSE.
540
00:30:14,808 --> 00:30:17,410
COAST MODE WAS A VERY
WELL-KNOWN PHENOMENA.
541
00:30:17,410 --> 00:30:19,646
I MEAN, YOU MIGHT LOSE THE
TARGET FOR TWO OR THREE MINUTES,
542
00:30:19,646 --> 00:30:22,082
IN TERMS OF THE ALTITUDE
REPORTING PART OF IT.
543
00:30:22,082 --> 00:30:24,284
AND IT GOES AND GIVES YOU
SOME WEIRD ALTITUDE,
544
00:30:24,284 --> 00:30:26,620
AND THEN, BOOM, IT'S RIGHT
BACK WHERE IT SHOULD BE.
545
00:30:26,620 --> 00:30:28,255
BUT THE CONTROLLER
DIDN'T STOP THERE,
546
00:30:28,255 --> 00:30:30,457
AND THIS WAS REALLY
TO HIS CREDIT.
547
00:30:30,457 --> 00:30:33,493
Narrator: JOHNSON DECIDED TO
MAKE CONTACT WITH FLIGHT 401.
548
00:30:33,493 --> 00:30:37,931
Johnson: EASTERN 401, HOW ARE
THINGS COMING ALONG OUT THERE?
549
00:30:37,931 --> 00:30:39,332
Loft: OKAY.
550
00:30:39,332 --> 00:30:44,304
WE'D LIKE TO TURN AROUND
AND COME, COME BACK IN.
551
00:30:44,304 --> 00:30:49,342
Johnson: EASTERN 401,
TURN LEFT HEADING 180.
552
00:30:50,944 --> 00:30:52,646
Narrator:
AFTER THAT BRIEF EXCHANGE,
553
00:30:52,646 --> 00:30:55,282
JOHNSON ASSUMED
THERE WAS NO PROBLEM.
554
00:30:55,282 --> 00:31:00,153
Johnson: EASTERN 401, HOW ARE
THINGS COMING ALONG?
555
00:31:00,153 --> 00:31:02,756
Narrator: INVESTIGATORS CONCLUDE
THAT AT THAT MOMENT,
556
00:31:02,756 --> 00:31:04,658
CONTROLLER JOHNSON
WAS THE ONLY ONE
557
00:31:04,658 --> 00:31:08,461
WHO COULD SEE THAT THE PLANE
WAS LOSING ALTITUDE.
558
00:31:08,461 --> 00:31:12,098
WHY HADN'T HE PASSED THAT
INFORMATION ALONG TO THE CREW?
559
00:31:14,868 --> 00:31:17,804
U.S. GOVERNMENT REGULATIONS
FOR AIR TRAFFIC CONTROLLERS
560
00:31:17,804 --> 00:31:19,472
PROVIDE THE ANSWER.
561
00:31:21,474 --> 00:31:24,744
IT SIMPLY WASN'T PART
OF A CONTROLLER'S JOB.
562
00:31:24,744 --> 00:31:26,079
Elder: AT THE TIME OF THE CRASH,
563
00:31:26,079 --> 00:31:28,915
THE FAA REQUIRED
APPROACH CONTROLLERS
564
00:31:28,915 --> 00:31:31,952
TO MAINTAIN A SEPARATION
OF THE AIRPLANES.
565
00:31:31,952 --> 00:31:36,656
IT DID NOT GIVE THEM A DUTY
TO MAINTAIN THE ALTITUDE
566
00:31:36,656 --> 00:31:41,294
OF THE AIRLINER
WITH REGARD TO THE GROUND.
567
00:31:41,294 --> 00:31:42,929
Narrator: NOW INVESTIGATORS
TRY TO DETERMINE
568
00:31:42,929 --> 00:31:45,265
HOW THE PLANE'S
OWN WARNING SYSTEM
569
00:31:45,265 --> 00:31:48,368
FAILED TO ALERT PILOTS
TO THEIR GROWING DANGER.
570
00:31:50,103 --> 00:31:52,906
THE L-1011 IS EQUIPPED
WITH AN ALARM THAT SOUNDS
571
00:31:52,906 --> 00:31:55,842
IF THE PLANE GOES
250 FEET ABOVE OR BELOW
572
00:31:55,842 --> 00:31:58,645
THE ALTITUDE SELECTED
BY THE PILOTS.
573
00:32:00,413 --> 00:32:03,783
AS INVESTIGATORS REPLAY
THE TAPE FROM THE BLACK BOX,
574
00:32:03,783 --> 00:32:06,686
THEY CLEARLY HEAR THAT ALARM
SOUNDING IN THE COCKPIT
575
00:32:06,686 --> 00:32:10,257
AS THE PLANE PASSED
THROUGH 1,750 FEET.
576
00:32:12,158 --> 00:32:13,493
Investigator: DID YOU HEAR THAT?
577
00:32:13,493 --> 00:32:16,730
HOW'D THEY MISS IT?
578
00:32:16,730 --> 00:32:19,566
Narrator: INVESTIGATORS CLOSELY
EXAMINE THE COCKPIT TRANSCRIPT
579
00:32:19,566 --> 00:32:23,370
TO TRY TO UNDERSTAND
HOW THE ALARM WAS MISSED.
580
00:32:23,370 --> 00:32:24,871
Loft: PUT IT IN
THE WRONG WAY, HUH?
581
00:32:24,871 --> 00:32:25,772
Stockstill: LOOKS SQUARE TO ME.
582
00:32:25,772 --> 00:32:27,107
Narrator: INVESTIGATORS NOTICED
583
00:32:27,107 --> 00:32:29,743
THAT JUST BEFORE THE ALARM
SOUNDED IN THE COCKPIT,
584
00:32:29,743 --> 00:32:32,245
WARNING THE CREW THAT
THE PLANE WAS TOO LOW,
585
00:32:32,245 --> 00:32:34,381
BOTH PILOTS WERE
COMPLETELY ABSORBED
586
00:32:34,381 --> 00:32:37,384
WITH THE LANDING GEAR LIGHT.
587
00:32:37,384 --> 00:32:39,552
THE CONVERSATION ALSO
TELLS INVESTIGATORS
588
00:32:39,552 --> 00:32:43,223
THAT THE FLIGHT ENGINEER
WAS BELOW IN THE HELL HOLE.
589
00:32:43,223 --> 00:32:47,360
THE WARNING CHIME CAME OUT OF
A SPEAKER AT HIS WORKSTATION.
590
00:32:47,360 --> 00:32:50,463
INVESTIGATORS BEGIN TO REALIZE
THAT THE TWO PILOTS
591
00:32:50,463 --> 00:32:53,700
WERE UNABLE TO HEAR
A PERFECTLY AUDIBLE ALARM,
592
00:32:53,700 --> 00:32:55,402
BECAUSE THEY WERE
FOCUSED SO ENTIRELY
593
00:32:55,402 --> 00:32:58,772
ON SOLVING ANOTHER PROBLEM.
594
00:32:58,772 --> 00:33:01,374
Nance: THAT CHIME,
WHICH IS CLEARLY HEARD
595
00:33:01,374 --> 00:33:04,811
ON THE COCKPIT VOICE RECORDER,
WAS NOT REGISTERING
596
00:33:04,811 --> 00:33:07,013
IN THE MINDS OF ALL THE MEN
ON THAT FLIGHT DECK.
597
00:33:07,013 --> 00:33:09,082
NOT BECAUSE THEY WEREN'T
TRYING TO PAY ATTENTION,
598
00:33:09,082 --> 00:33:11,952
BUT BECAUSE THEY WERE
TUNNELED IN ON THIS ONE PROBLEM.
599
00:33:11,952 --> 00:33:14,621
THAT'S WHAT WE DO AS HUMANS.
600
00:33:14,621 --> 00:33:17,857
Narrator: INVESTIGATORS
NOW FOCUS ON CREW DISTRACTION
601
00:33:17,857 --> 00:33:20,560
AS A LIKELY CAUSE
OF THIS ACCIDENT.
602
00:33:22,195 --> 00:33:24,164
THEY INTERVIEW
A NUMBER OF PILOTS
603
00:33:24,164 --> 00:33:26,733
AND MAKE A STARTLING DISCOVERY.
604
00:33:29,869 --> 00:33:32,138
PILOTS ADMITTED THAT
THEY PLACED A LOT OF TRUST
605
00:33:32,138 --> 00:33:35,608
IN THE MODERN NEW AUTOPILOTS
FLYING THEIR PLANES.
606
00:33:35,608 --> 00:33:38,778
THEY MAY HAVE BECOME OVERLY
DEPENDENT ON THE TECHNOLOGY.
607
00:33:38,778 --> 00:33:40,847
Loft: PUT THE AUTOPILOT ON HERE.
Stockstill: ALRIGHT.
608
00:33:40,847 --> 00:33:43,249
Narrator: INVESTIGATORS SUSPECT
THAT THE EASTERN CREW
609
00:33:43,249 --> 00:33:45,785
WAS SO CONFIDENT
IN THEIR AUTOPILOT,
610
00:33:45,785 --> 00:33:47,487
THAT THEY DIDN'T MONITOR
THEIR INSTRUMENTS
611
00:33:47,487 --> 00:33:49,823
AS CLOSELY AS THEY SHOULD HAVE.
612
00:33:49,823 --> 00:33:52,759
Loft: NOW, SEE IF YOU CAN
GET THAT LIGHT OUT.
613
00:33:55,929 --> 00:33:58,498
Narrator: ONCE THE AUTOPILOT
WAS ON, NONE OF THE PILOTS
614
00:33:58,498 --> 00:34:02,135
PAID ATTENTION TO ACTUALLY
FLYING THE PLANE.
615
00:34:04,538 --> 00:34:07,941
Investigator:
WE STILL GOT TO FIND OUT
WHY THAT PLANE WENT DOWN.
616
00:34:07,941 --> 00:34:10,043
Narrator: INVESTIGATORS STILL
HAVEN'T DETERMINED
617
00:34:10,043 --> 00:34:12,646
THE MOST CRUCIAL
PIECE OF INFORMATION.
618
00:34:15,949 --> 00:34:18,085
IF THE AUTOPILOT WAS WORKING,
619
00:34:18,085 --> 00:34:22,322
WHY DID THE PLANE
DIVE INTO THE SWAMP?
620
00:34:22,322 --> 00:34:23,690
Stockstill: WE DID SOMETHING
TO THE ALTITUDE?
621
00:34:23,690 --> 00:34:24,925
Loft: WHAT?
622
00:34:24,925 --> 00:34:26,526
Narrator: THE PILOTS'
CONVERSATION CLEARLY SHOWS
623
00:34:26,526 --> 00:34:29,229
THAT THEY HADN'T DELIBERATELY
STARTED DESCENDING.
624
00:34:29,229 --> 00:34:30,731
Stockstill:
WE'RE STILL AT 2,000, RIGHT?
625
00:34:30,731 --> 00:34:33,433
Loft: HEY, HEY,
WHAT'S HAPPENING HERE?
626
00:34:33,433 --> 00:34:35,669
Narrator: SO WHY DID IT HAPPEN?
627
00:34:38,438 --> 00:34:41,008
THE ANSWER COMES
IN A DRAMATIC FORM
628
00:34:41,008 --> 00:34:44,177
WHEN THE NTSB CONDUCTS
A PUBLIC HEARING IN MIAMI,
629
00:34:44,177 --> 00:34:46,513
TWO MONTHS AFTER THE CRASH.
630
00:34:49,082 --> 00:34:50,584
BEFORE THE HEARING,
631
00:34:50,584 --> 00:34:53,253
AN EASTERN AIRLINES PILOT
NAMED DANIEL GELLERT
632
00:34:53,253 --> 00:34:55,088
WROTE THE CHAIRMAN OF THE NTSB
633
00:34:55,088 --> 00:34:57,958
OFFERING TO TESTIFY
ON HIS OWN BEHALF.
634
00:34:59,993 --> 00:35:04,798
HE HAD FLOWN THE TRISTAR L-1011
AND NOTICED SOME ABNORMALITIES.
635
00:35:06,466 --> 00:35:10,237
Nance: THE WORLD OF AIRLINE
PILOTING IN 1972 WAS HOSTILE
636
00:35:10,237 --> 00:35:13,306
TO A PILOT GOING AROUND
HIS CHIEF PILOT AND HIS AIRLINE
637
00:35:13,306 --> 00:35:14,941
AND RAISING HIS HAND TO THE NTSB
638
00:35:14,941 --> 00:35:17,244
AND SAYING, "HEY, WAIT A MINUTE,
I'VE HAD AN EXPERIENCE, TOO,"
639
00:35:17,244 --> 00:35:22,716
BECAUSE AIRLINES WERE FAR MORE
INSULAR THAN THEY ARE TODAY.
640
00:35:22,716 --> 00:35:24,217
Narrator:
GELLERT TELLS THE HEARING
641
00:35:24,217 --> 00:35:26,853
THAT DURING A RECENT FLIGHT
ON A TRISTAR,
642
00:35:26,853 --> 00:35:30,557
HE HAD ACCIDENTALLY DROPPED
A MAP ON THE COCKPIT FLOOR.
643
00:35:30,557 --> 00:35:34,828
AS HE BENT DOWN TO PICK IT UP,
HE NUDGED HIS CONTROL COLUMN.
644
00:35:36,696 --> 00:35:39,132
HE NOTICED IMMEDIATELY
THAT THE PLANE'S AUTOPILOT
645
00:35:39,132 --> 00:35:40,734
HAD BEEN AFFECTED.
646
00:35:40,734 --> 00:35:45,072
THE PART OF THE AUTOPILOT
CONTROLLING ALTITUDE TURNED OFF.
647
00:35:47,441 --> 00:35:50,410
THE NTSB DISCOVERS THAT
GELLERT'S EXPERIENCE
648
00:35:50,410 --> 00:35:52,345
IS SHARED BY OTHERS.
649
00:35:56,083 --> 00:35:58,952
IN FACT, 17 DAYS
AFTER THE ACCIDENT,
650
00:35:58,952 --> 00:36:02,656
EASTERN AIRLINES TACKED A NOTICE
ONTO A COMPANY BULLETIN BOARD,
651
00:36:02,656 --> 00:36:06,226
AND ALSO MAILED IT
TO ALL OF ITS TRISTAR PILOTS.
652
00:36:09,129 --> 00:36:10,397
THE BULLETIN WARNED AGAINST
653
00:36:10,397 --> 00:36:13,333
ACCIDENTALLY BUMPING
THE CONTROL WHEEL.
654
00:36:13,333 --> 00:36:14,634
Nance: ONE OF THE THINGS
THAT WE BUILT IN
655
00:36:14,634 --> 00:36:16,703
TO ALL THE MODERN
JETLINERS AND AIRLINERS
656
00:36:16,703 --> 00:36:18,672
IS SIMPLY A PRESSURE SWITCH.
657
00:36:18,672 --> 00:36:21,741
SO IF YOU NEED
TO TAKE OVER RIGHT NOW,
658
00:36:21,741 --> 00:36:23,543
YOU DON'T WANT TO BE WASTING
TIME DOWN HERE ON THE PANEL
659
00:36:23,543 --> 00:36:24,911
TURNING THE AUTOPILOT OFF,
660
00:36:24,911 --> 00:36:27,881
YOU JUST GRAB IT,
AND THE AUTOPILOT GOES AWAY.
661
00:36:27,881 --> 00:36:30,117
Narrator: THE FLIGHT DATA
RECORDER TELLS INVESTIGATORS
662
00:36:30,117 --> 00:36:32,252
THE PRECISE MOMENT
THAT THE PLANE'S ALTITUDE
663
00:36:32,252 --> 00:36:34,054
STARTED TO DROP.
664
00:36:34,054 --> 00:36:37,057
IT WAS 11:37 AND 8 SECONDS.
665
00:36:42,028 --> 00:36:44,397
BY STUDYING
THE VOICE RECORDER TRANSCRIPT,
666
00:36:44,397 --> 00:36:47,601
INVESTIGATORS CAN TELL WHAT
WAS HAPPENING IN THE COCKPIT
667
00:36:47,601 --> 00:36:50,537
AT THAT EXACT TIME.
668
00:36:50,537 --> 00:36:51,805
Loft: HEY, HEY, GET DOWN THERE
669
00:36:51,805 --> 00:36:54,708
AND SEE IF THAT
DAMN NOSE WHEEL IS DOWN!
670
00:36:54,708 --> 00:36:57,277
Narrator: BY TURNING TO SPEAK
TO THE FLIGHT ENGINEER,
671
00:36:57,277 --> 00:36:59,546
INVESTIGATORS BELIEVE
THAT CAPTAIN LOFT
672
00:36:59,546 --> 00:37:02,215
BUMPED HIS CONTROL WHEEL.
673
00:37:02,215 --> 00:37:03,650
HE DID IT WITH
JUST ENOUGH PRESSURE
674
00:37:03,650 --> 00:37:06,486
TO DISENGAGE THAT PART
OF THE AUTOPILOT
675
00:37:06,486 --> 00:37:10,190
THAT HAD BEEN CONTROLLING
THE PLANE'S ALTITUDE.
676
00:37:10,190 --> 00:37:11,992
WITHOUT ANYONE REALIZING IT,
677
00:37:11,992 --> 00:37:14,227
A SIMPLE NUDGE
OF THE CONTROL WHEEL
678
00:37:14,227 --> 00:37:16,897
STARTED A GRADUAL DESCENT.
679
00:37:16,897 --> 00:37:18,565
ON A DARK MOONLESS NIGHT,
680
00:37:18,565 --> 00:37:23,203
THE PILOTS HAD NO VISUAL CLUES
TO TELL THEM THEY WERE FALLING.
681
00:37:23,203 --> 00:37:26,406
Elder: IT WAS DETERMINED
THAT, OCCASIONALLY,
682
00:37:26,406 --> 00:37:30,544
WITH JUST A SOFT BUMP, AN
AUTOPILOT HAD BEEN DISENGAGED.
683
00:37:30,544 --> 00:37:31,845
Investigator:
SO BEFORE THE CRASH,
684
00:37:31,845 --> 00:37:34,181
IT WASN'T PART
OF THE TRAINING.
685
00:37:34,181 --> 00:37:36,283
Narrator: A TRAINING DIRECTOR
FOR EASTERN AIRLINES
686
00:37:36,283 --> 00:37:39,953
EVENTUALLY REVEALS THAT BEFORE
THE EVERGLADES CRASH,
687
00:37:39,953 --> 00:37:41,555
PILOTS WERE NEVER TAUGHT
688
00:37:41,555 --> 00:37:45,025
THAT A BUMP COULD DISENGAGE
THE AUTOPILOT.
689
00:37:45,025 --> 00:37:48,228
THE NTSB COMES TO
A SOBERING CONCLUSION--
690
00:37:48,228 --> 00:37:51,097
THE PLANE CRASH WAS
DUE TO PILOT ERROR.
691
00:37:51,097 --> 00:37:52,766
THE CREW WAS DISTRACTED.
692
00:37:52,766 --> 00:37:55,602
THEY MISHANDLED THE PLANE'S
SOPHISTICATED AUTOMATION.
693
00:37:55,602 --> 00:37:58,171
AND THEY HADN'T BEEN
PROPERLY TRAINED.
694
00:38:01,107 --> 00:38:03,577
Nance: EASTERN 401
WAS A PIVOTAL ACCIDENT
695
00:38:03,577 --> 00:38:05,178
IN AVIATION SAFETY HISTORY.
696
00:38:05,178 --> 00:38:07,981
AND WE REALLY DIDN'T KNOW THIS
FOR ABOUT 10 OR 15 YEARS,
697
00:38:07,981 --> 00:38:10,617
IN TERMS OF THE TRUE IMPORT
OF WHAT IT DID TO US,
698
00:38:10,617 --> 00:38:12,285
IN FOCUSING OUR ATTENTION
699
00:38:12,285 --> 00:38:14,921
ON THE FACT THAT THE WAY
WE HANDLE THINGS IN A COCKPIT
700
00:38:14,921 --> 00:38:19,292
WAS NOT ONLY NOT CORRECT,
BUT IT WAS DANGEROUS.
701
00:38:19,292 --> 00:38:22,796
Narrator: INVESTIGATORS ALSO
MAKE A DISHEARTENING FIND.
702
00:38:22,796 --> 00:38:25,899
WHEN THE NOSE GEAR INDICATOR
LIGHT ASSEMBLY IS EXAMINED,
703
00:38:25,899 --> 00:38:29,402
THEY DISCOVER THAT A LIGHTBULB
INSIDE IS BURNT OUT.
704
00:38:31,771 --> 00:38:33,773
Loft: GO AHEAD
AND THROW 'EM OUT.
705
00:38:33,773 --> 00:38:36,476
Narrator: FLIGHT 401'S
LANDING GEAR WAS LOCKED.
706
00:38:36,476 --> 00:38:38,478
THE PLANE COULD HAVE LANDED.
707
00:38:38,478 --> 00:38:42,916
THE ONLY PIECE OF THE PLANE THAT
FAILED WAS A $12 LIGHTBULB.
708
00:38:47,020 --> 00:38:51,157
THE FULL LEGACY OF FLIGHT 401
WOULD TAKE YEARS TO UNFOLD.
709
00:38:51,157 --> 00:38:53,994
IT WOULD ULTIMATELY ALTER
HOW PILOTS ARE TRAINED
710
00:38:53,994 --> 00:38:57,897
AND HOW ACCIDENTS
ARE INVESTIGATED.
711
00:38:57,897 --> 00:39:01,401
BUT FIRST, THE TALE OF
EASTERN AIRLINES FLIGHT 401
712
00:39:01,401 --> 00:39:03,670
WOULD TAKE A VERY BIZARRE TWIST.
713
00:39:09,409 --> 00:39:11,778
Narrator: AS FAR AS THE NTSB
IS CONCERNED,
714
00:39:11,778 --> 00:39:16,483
THE INVESTIGATION INTO EASTERN
AIRLINES FLIGHT 401 IS OVER.
715
00:39:16,483 --> 00:39:18,285
SEVERAL RECOMMENDATIONS
WERE LAID OUT
716
00:39:18,285 --> 00:39:20,253
TO PREVENT SIMILAR ACCIDENTS.
717
00:39:20,253 --> 00:39:21,888
THOSE INCLUDE NEW REGULATIONS
718
00:39:21,888 --> 00:39:24,524
INSTRUCTING AIR TRAFFIC
CONTROLLERS TO WARN PILOTS
719
00:39:24,524 --> 00:39:27,394
WHEN THEY'RE GETTING
TOO CLOSE TO THE GROUND.
720
00:39:30,297 --> 00:39:33,733
BUT FOUR YEARS LATER, IT BECAME
CLEAR THERE WAS A BIGGER LESSON
721
00:39:33,733 --> 00:39:37,237
TO BE LEARNED FROM
EASTERN AIRLINES FLIGHT 401.
722
00:39:39,072 --> 00:39:43,477
IN 1977, TWO 747s
COLLIDED ON A RUNWAY
723
00:39:43,477 --> 00:39:46,346
IN TENERIFE
ON THE CANARY ISLANDS.
724
00:39:46,346 --> 00:39:50,016
IT WAS THE DEADLIEST
PLANE CRASH OF ALL TIME.
725
00:39:50,016 --> 00:39:53,019
Co-pilot:
AND WE'RE NOW AT TAKEOFF...
726
00:39:56,523 --> 00:39:59,392
Pilot: 1736,
REPORT WHEN RUNWAY CLEAR.
727
00:39:59,392 --> 00:40:00,694
Narrator:
THAT ACCIDENT WAS CAUSED
728
00:40:00,694 --> 00:40:03,196
BY A STRING OF MISCOMMUNICATIONS
IN THE COCKPIT.
729
00:40:10,203 --> 00:40:13,740
INVESTIGATORS ESTABLISH
THAT 70% OF CRASHES
730
00:40:13,740 --> 00:40:16,009
WERE DUE TO PILOT ERROR.
731
00:40:21,214 --> 00:40:24,551
Nance: BOTH OF THESE ACCIDENTS,
TENERIFE AND 401,
732
00:40:24,551 --> 00:40:28,622
WHAT YOU SEE IS CREWS DEDICATED
TO DOING A GOOD JOB,
733
00:40:28,622 --> 00:40:30,690
BUT NOT REALIZING
THAT THEY'RE HUMAN.
734
00:40:30,690 --> 00:40:33,159
NOT REALIZING HOW MANY THINGS
CAN GO WRONG
735
00:40:33,159 --> 00:40:36,863
IF YOU DON'T APPRECIATE
HOW HUMAN BEINGS FAIL.
736
00:40:36,863 --> 00:40:39,833
Narrator: BY THE LATE 1970s,
NASA BEGAN TO EXPLORE
737
00:40:39,833 --> 00:40:44,571
A NEW BEHAVIORAL SCIENCE
DESIGNED TO REDUCE PILOT ERROR.
738
00:40:44,571 --> 00:40:46,206
Co-pilot: AND PILOTS
BE ON THE LOOKOUT
739
00:40:46,206 --> 00:40:49,643
FOR ANY DIFFERENCE
IN BEHAVIOR BETWEEN...
740
00:40:49,643 --> 00:40:53,747
Narrator: IT'S CALLED CREW
RESOURCE MANAGEMENT, OR CRM.
741
00:40:53,747 --> 00:40:55,282
Nance: CREW RESOURCE MANAGEMENT
SIMPLY MEANS
742
00:40:55,282 --> 00:40:57,517
THAT WE'RE NOT GONNA
HAVE ONE PILOT LEADING
743
00:40:57,517 --> 00:40:58,919
AND EVERYBODY ELSE FOLLOWING.
744
00:40:58,919 --> 00:41:00,820
IT MEANS THAT THE CAPTAIN
HAS TO BE A LEADER
745
00:41:00,820 --> 00:41:04,891
AND LISTEN TO AND INTERACT WITH
HIS SUBORDINATE CREWMEMBERS,
746
00:41:04,891 --> 00:41:07,661
AND THE SUBORDINATE CREWMEMBERS
HAVE TO SPEAK UP.
747
00:41:07,661 --> 00:41:10,330
Narrator: DECADES LATER,
FLIGHT 401 IS TAUGHT
748
00:41:10,330 --> 00:41:12,666
IN AVIATION COURSES
AROUND THE WORLD
749
00:41:12,666 --> 00:41:16,336
AS A TEXTBOOK EXAMPLE
OF POOR CRM.
750
00:41:19,506 --> 00:41:22,175
Nance: THE PROBLEM WAS THAT
WE DID NOT TEACH BOB LOFT
751
00:41:22,175 --> 00:41:24,878
OR STOCKSTILL OR ANY
OF THESE FOLKS AT THE TIME
752
00:41:24,878 --> 00:41:26,880
THAT WHEN SOMETHING GOES WRONG,
753
00:41:26,880 --> 00:41:28,982
THE COMMANDER'S
FIRST RESPONSIBILITY
754
00:41:28,982 --> 00:41:30,817
IS TO MAINTAIN AIRCRAFT CONTROL.
755
00:41:30,817 --> 00:41:33,086
AND YOU EITHER DO IT HIMSELF
OR ASSIGN SOMEBODY.
756
00:41:33,086 --> 00:41:34,854
Stockstill: WE'RE UP TO 2,000.
757
00:41:34,854 --> 00:41:36,990
YOU WANT ME TO FLY IT, BOB?
758
00:41:36,990 --> 00:41:39,292
Loft: WHAT FREQUENCY
DID HE WANT US ON, BERT?
759
00:41:39,292 --> 00:41:40,393
Stockstill: 1-28-6.
760
00:41:40,393 --> 00:41:41,895
Loft: I'LL TALK TO HIM.
761
00:41:41,895 --> 00:41:44,998
Narrator: ON FLIGHT 401,
CAPTAIN LOFT DID NOT CLARIFY
762
00:41:44,998 --> 00:41:47,067
WHO SHOULD BE DOING WHAT.
763
00:41:47,067 --> 00:41:50,971
INSTEAD, ALL THREE CREWMEMBERS
WORKED ON THE SAME PROBLEM.
764
00:41:52,606 --> 00:41:56,142
Stockstill: BOB, COULD YOU
JUST JIGGLE THE LIGHT?
765
00:41:56,142 --> 00:42:00,647
Repo:
IT'S GOT TO, GOT TO COME OUT
A LITTLE BIT AND THEN SNAP IN.
766
00:42:00,647 --> 00:42:01,915
Nance: WITH THE CO-PILOT FLYING,
767
00:42:01,915 --> 00:42:03,783
THE CAPTAIN COMMANDING
FROM THE LEFT SEAT,
768
00:42:03,783 --> 00:42:06,152
YOU ALREADY HAD
CROSS PURPOSES HERE.
769
00:42:06,152 --> 00:42:07,821
Repo: IT'S RIGHT ABOVE
THAT RED ONE, ISN'T IT?
770
00:42:07,821 --> 00:42:09,556
Loft: YEAH, I CAN'T GET AT IT
FROM HERE.
771
00:42:09,556 --> 00:42:11,057
Nance: AND YOU HAD
A LIGHT QUADRANT
772
00:42:11,057 --> 00:42:13,827
THE CAPTAIN COULDN'T QUITE
REACH, AND THE CO-PILOT COULD,
773
00:42:13,827 --> 00:42:15,629
BUT THE CO-PILOT WAS
FLYING THE AIRPLANE.
774
00:42:15,629 --> 00:42:18,298
YOU'VE JUST SET THEM UP
FOR A MAJOR PROBLEM.
775
00:42:18,298 --> 00:42:19,566
AND GUESS WHAT?
776
00:42:19,566 --> 00:42:22,869
SYSTEMICALLY, WE NEVER
TAUGHT 'EM WHAT TO DO.
777
00:42:22,869 --> 00:42:25,872
Narrator: TODAY, CRM ALSO
TRAINS FLIGHT CREWS
778
00:42:25,872 --> 00:42:30,443
NOT TO BE INTIMIDATED
BY ONE CREWMEMBER'S MOOD.
779
00:42:30,443 --> 00:42:31,611
Stockstill: YOU GOT
A HANDKERCHIEF OR SOMETHING,
780
00:42:31,611 --> 00:42:33,880
SO I CAN GET A LITTLE
BETTER GRIP ON THIS?
781
00:42:33,880 --> 00:42:35,215
ANYTHING I CAN DO IT WITH?
782
00:42:35,215 --> 00:42:37,083
Loft: GET DOWN THERE
AND SEE IF THAT DAMN THING...
783
00:42:37,083 --> 00:42:38,618
Stockstill:
THIS WON'T COME OUT, BOB.
784
00:42:38,618 --> 00:42:40,620
Nance: SO IF THE LEADER IS
HAVING A PROBLEM, IN THIS CASE,
785
00:42:40,620 --> 00:42:41,755
WITH THE LIGHTBULB...
786
00:42:41,755 --> 00:42:44,691
Loft: OK, YOU GOT IT
SIDEWAYS, THEN.
787
00:42:44,691 --> 00:42:46,493
Nance: ...AND HE'S REALLY
IRRITATED AT IT,
788
00:42:46,493 --> 00:42:48,862
AND THE CO-PILOT HAS NOW
MADE THE PROBLEM WORSE,
789
00:42:48,862 --> 00:42:51,398
THE CO-PILOT'S NOT GOING TO BE
HAPPY WITH HIMSELF OVER THAT.
790
00:42:51,398 --> 00:42:52,265
Stockstill: I DON'T KNOW
WHAT THE HELL'S HOLDING
791
00:42:52,265 --> 00:42:54,000
THAT DAMN THING IN THERE...
792
00:42:54,000 --> 00:42:56,236
Nance: DON REPO IS NOT GOING TO
BE HAPPY THAT HE GOT DOWNSTAIRS
793
00:42:56,236 --> 00:42:58,638
TO TRY TO SOLVE THE PROBLEM,
AND HE COULDN'T SEE ANYTHING,
794
00:42:58,638 --> 00:43:00,240
AND HE'S GOT TO COME UP
AND REPORT THAT.
795
00:43:00,240 --> 00:43:01,207
Repo: I DON'T SEE IT.
796
00:43:01,207 --> 00:43:02,242
Nance: THEY'RE ALL TENSE.
797
00:43:02,242 --> 00:43:03,043
Loft: IT'S NOT LINED UP?
798
00:43:03,043 --> 00:43:04,277
Repo: I CAN'T SEE IT.
799
00:43:04,277 --> 00:43:06,312
Nance: AND WHEN YOU GET
A CREW LIKE THAT TENSE,
800
00:43:06,312 --> 00:43:08,214
IT'S NOT TIME TO TURN AROUND
TO THE CAPTAIN AND SAY,
801
00:43:08,214 --> 00:43:09,649
"YOU SHOULDN'T HAVE DONE THAT."
802
00:43:09,649 --> 00:43:11,217
BUT THIS IS PART
OF THE EVOLUTION
803
00:43:11,217 --> 00:43:13,386
OF WHAT AIR SAFETY
HAS NOW LEARNED
804
00:43:13,386 --> 00:43:16,423
AND BEEN ABLE TO TEACH
SO MANY OTHER INDUSTRIES.
805
00:43:18,258 --> 00:43:20,694
Narrator: THE ENDURING LEGACY
OF FLIGHT 401
806
00:43:20,694 --> 00:43:24,230
IS THE DELEGATION OF
SPECIFIC TASKS IN THE COCKPIT.
807
00:43:24,230 --> 00:43:27,200
THE RESULT IS FEWER CRASHES.
808
00:43:27,200 --> 00:43:31,137
BUT THERE WAS ALSO MUCH MORE
BIZARRE FALLOUT FROM THIS CRASH.
809
00:43:33,740 --> 00:43:36,376
FOR A WHILE, IT SEEMED THAT
THE CREW OF FLIGHT 401
810
00:43:36,376 --> 00:43:39,279
WAS HAUNTING OTHER
EASTERN AIRLINES FLIGHTS.
811
00:43:40,847 --> 00:43:44,484
FOR SOME TIME AFTER THE CRASH,
FLIGHT CREWS AND PASSENGERS
812
00:43:44,484 --> 00:43:46,419
REPORT SEEING
LIFELIKE APPARITIONS
813
00:43:46,419 --> 00:43:49,222
OF FLIGHT 401'S CREW.
814
00:43:54,427 --> 00:43:56,629
MANY OF THE GHOST SIGHTINGS
WERE ON AIRCRAFT
815
00:43:56,629 --> 00:44:00,100
FITTED WITH RECOVERED PARTS
FROM FLIGHT 401.
816
00:44:01,868 --> 00:44:05,638
THE GHOST STORIES
SPREAD QUICKLY.
817
00:44:05,638 --> 00:44:08,441
ONE BOOK DEVOTED ENTIRELY
TO THOSE STORIES SUGGESTS
818
00:44:08,441 --> 00:44:11,945
THAT THE GHOSTS WERE THERE
TO PROTECT PASSENGERS AND CREW
819
00:44:11,945 --> 00:44:13,580
FROM FURTHER MISHAP.
820
00:44:13,580 --> 00:44:16,349
Nance: THE OFFICIAL REACTION
AT EASTERN AIRLINES
821
00:44:16,349 --> 00:44:20,587
TO THESE GHOST STORIES WAS ONE
OF ABSOLUTE EYE-ROLLING DENIAL
822
00:44:20,587 --> 00:44:25,892
IN PUBLIC, AND IN PRIVATE,
A CERTAIN BIT OF PANIC.
823
00:44:25,892 --> 00:44:28,862
Narrator: THERE ARE SO MANY
GHOST SIGHTINGS THAT EVENTUALLY,
824
00:44:28,862 --> 00:44:33,133
EASTERN AIRLINES REMOVES FLIGHT
401'S CANNIBALIZED PLANE PARTS
825
00:44:33,133 --> 00:44:35,301
FROM ALL OTHER AIRCRAFT.
826
00:44:37,103 --> 00:44:39,873
NONE OF THOSE WHO SURVIVED
THE CRASH WILL EVER FORGET
827
00:44:39,873 --> 00:44:43,610
THE HORROR THEY WITNESSED
IN THE EVERGLADES THAT NIGHT.
828
00:44:45,545 --> 00:44:48,181
AND 35 YEARS AFTER THEIR ORDEAL,
829
00:44:48,181 --> 00:44:50,116
MANY OF THEM RETURNED
TO THAT SWAMP,
830
00:44:50,116 --> 00:44:53,253
TO FINALLY RECOGNIZE THE HEROIC
EFFORTS OF BOB MARQUIS.
831
00:44:53,253 --> 00:44:55,588
Woman: AND THEN TO HEAR THAT
SOUND OF THAT BOAT COMING...
832
00:44:55,588 --> 00:44:57,090
IT'S LIKE,
"OH, THEY HAVE FOUND US!"
833
00:44:57,090 --> 00:45:02,295
Man: WE'RE HERE TODAY TO
RECOGNIZE AND TO SAY THANK YOU.
834
00:45:02,295 --> 00:45:03,696
Elder:
MANY OF THE ONES WHO LIVED
835
00:45:03,696 --> 00:45:08,668
LIVED BECAUSE ROBERT MARQUIS
WAS THERE WITH HIS AIRBOAT.
836
00:45:08,668 --> 00:45:11,771
HE SAW THEM DROWNING AND DECIDED
THAT THE THING THAT HE COULD DO
837
00:45:11,771 --> 00:45:14,841
WOULD BE TO SAVE
THE ONES HE COULD SAVE.
838
00:45:14,841 --> 00:45:18,278
HE WAS ONE OF THE TRUE HEROES
OF THE CRASH.
68359
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