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1
00:00:02,268 --> 00:00:03,870
New York City's
La Guardia Airport,
2
00:00:03,937 --> 00:00:06,506
March 22, 1992.
3
00:00:08,007 --> 00:00:10,643
A commuter plane with
51 people on board
4
00:00:10,710 --> 00:00:12,445
tries to lift off the runway.
5
00:00:12,512 --> 00:00:13,713
Rotate.
6
00:00:13,780 --> 00:00:15,949
But the pilots can't
get it to climb.
7
00:00:16,015 --> 00:00:17,817
They knew
they were in trouble,
8
00:00:17,884 --> 00:00:20,920
but they were fighting
all the way to the end.
9
00:00:20,987 --> 00:00:24,290
U.S. Air flight 405
plunges into the icy waters
10
00:00:24,357 --> 00:00:25,425
of Flushing Bay.
11
00:00:26,993 --> 00:00:28,528
27 people die.
12
00:00:29,863 --> 00:00:33,166
For U.S. investigators,
it's an open and shut case.
13
00:00:33,233 --> 00:00:36,770
This accident was not
a huge surprise to us.
14
00:00:36,836 --> 00:00:39,339
But Canadian
investigators are stunned.
15
00:00:39,406 --> 00:00:42,175
They know the New York accident
should never have happened.
16
00:00:42,242 --> 00:00:44,411
My reaction when
I heard about it was:
17
00:00:44,477 --> 00:00:47,113
"My God, it's Dryden
all over again".
18
00:00:47,180 --> 00:00:49,582
Three years earlier
an exhaustive investigation
19
00:00:49,649 --> 00:00:52,352
into a crash at a remote
northern airport
20
00:00:52,419 --> 00:00:54,087
had identified a killer
21
00:00:54,154 --> 00:00:56,923
and spelled out ways to keep it
from striking again.
22
00:00:56,990 --> 00:00:58,291
Certainly,
if they had followed
23
00:00:58,358 --> 00:01:00,827
the recommendations
in my report,
24
00:01:00,894 --> 00:01:03,797
the F-28 crash at La Guardia
could have been averted.
25
00:01:03,863 --> 00:01:06,633
The La Guardia
accident makes one thing clear--
26
00:01:06,699 --> 00:01:09,235
the right people never
got the warning.
27
00:01:10,970 --> 00:01:12,005
Ladies and gentlemen,
28
00:01:12,071 --> 00:01:13,006
we are starting our approach.
29
00:01:13,072 --> 00:01:14,240
We lost both engines!
30
00:01:14,307 --> 00:01:15,475
Put the mask over your nose.
31
00:01:15,542 --> 00:01:16,443
Emergency descent.
32
00:01:16,509 --> 00:01:17,844
Mayday, mayday.
33
00:01:17,911 --> 00:01:19,412
Brace for impact!
34
00:01:19,479 --> 00:01:20,413
I think I lost one.
35
00:01:20,480 --> 00:01:22,315
Investigation starting...
36
00:01:23,716 --> 00:01:25,285
He's gonna crash!
37
00:01:33,960 --> 00:01:36,229
March 10, 1989.
38
00:01:37,530 --> 00:01:41,034
It's 11:39 a.m.
at Dryden Ontario's Airport.
39
00:01:42,001 --> 00:01:46,005
Light snow falls as
Air Ontario flight 1363 stops
40
00:01:46,072 --> 00:01:47,707
in the remote northern community
41
00:01:47,774 --> 00:01:50,343
on its way from Thunder Bay
to Winnipeg.
42
00:01:53,012 --> 00:01:56,382
The passengers stay on board
while the plane is refueled.
43
00:02:04,257 --> 00:02:05,758
For flight attendant
Sonia Hartwick
44
00:02:05,825 --> 00:02:08,261
and the crew aboard
the Fokker F-28,
45
00:02:08,328 --> 00:02:10,463
it's been a frustrating day
of delays.
46
00:02:11,798 --> 00:02:15,034
Big, fluffy
white snowflakes, at this time,
47
00:02:15,101 --> 00:02:18,204
were falling gently
to the ground,
48
00:02:18,271 --> 00:02:21,107
and it was very, very gray.
49
00:02:21,174 --> 00:02:22,609
And I thought: "Hmm,
50
00:02:22,675 --> 00:02:25,512
"I guess this means we're going
to be delayed again".
51
00:02:25,578 --> 00:02:28,214
I can't see us making it
to winnipeg on time.
52
00:02:30,650 --> 00:02:31,851
It's a Friday in
March
53
00:02:31,918 --> 00:02:33,586
and the beginning
of spring break.
54
00:02:34,654 --> 00:02:36,556
Already an hour behind schedule,
55
00:02:36,623 --> 00:02:39,025
another delay could jeopardize
the vacation plans
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00:02:39,092 --> 00:02:42,495
of many of the 69
passengers and crew.
57
00:02:42,562 --> 00:02:43,963
There was a lot of families
58
00:02:44,030 --> 00:02:46,432
traveling on board with plans.
59
00:02:46,499 --> 00:02:48,401
Most of them were going skiing.
60
00:02:48,468 --> 00:02:50,803
And so they were very concerned
61
00:02:50,870 --> 00:02:54,574
about meeting their connections
in Winnipeg.
62
00:02:54,641 --> 00:02:57,544
Kenora, Dryden,
it's Ontario 363.
63
00:02:57,610 --> 00:03:00,780
Ontario 363,
Kenora.
64
00:03:00,847 --> 00:03:02,181
As first officer
Keith Mills
65
00:03:02,248 --> 00:03:03,883
checks on weather conditions,
66
00:03:03,950 --> 00:03:06,419
Captain George Morwood returns
from making a phone call
67
00:03:06,486 --> 00:03:08,054
inside the airport.
68
00:03:08,121 --> 00:03:10,490
It's getting worse.
What's the latest?
69
00:03:10,557 --> 00:03:12,258
...and it won't
clear till late afternoon.
70
00:03:12,325 --> 00:03:14,360
Check that.
Quite heavy snow.
71
00:03:14,427 --> 00:03:16,329
It looks like
it's going to be a bad one.
72
00:03:16,396 --> 00:03:18,097
It's still within
our takeoff limits.
73
00:03:18,164 --> 00:03:19,532
Well, that's good,
74
00:03:19,599 --> 00:03:21,401
we've got a lot of people who
want to make their connectors.
75
00:03:21,467 --> 00:03:22,635
Let's hope it holds.
76
00:03:24,003 --> 00:03:26,172
Temperatures
hover around freezing.
77
00:03:27,340 --> 00:03:29,108
Visibility is decreasing.
78
00:03:29,175 --> 00:03:30,677
If the flight
doesn't leave soon,
79
00:03:30,743 --> 00:03:32,946
it could be grounded
indefinitely.
80
00:03:34,113 --> 00:03:36,115
Dryden is a very small city.
81
00:03:36,182 --> 00:03:39,953
It's a very remote
part of Ontario.
82
00:03:40,019 --> 00:03:43,056
With a population
of about 6,500,
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00:03:43,122 --> 00:03:44,924
the isolated community
lies halfway
84
00:03:44,991 --> 00:03:46,960
between Thunder Bay
and Winnipeg.
85
00:03:48,127 --> 00:03:50,163
Harsh Canadian winters
with bitter cold
86
00:03:50,229 --> 00:03:53,967
reaching minus 35 degrees
Fahrenheit are the norm here.
87
00:03:55,001 --> 00:03:56,336
It's not the place
to be stranded
88
00:03:56,402 --> 00:03:58,571
in the middle of a snowstorm.
89
00:04:04,877 --> 00:04:07,513
Royal Canadian mounted
police officer Don Crawshaw
90
00:04:07,580 --> 00:04:10,850
and his partner are escorting
a prisoner to Winnipeg.
91
00:04:10,917 --> 00:04:14,020
When we did
a criminal check on the prisoner
92
00:04:14,087 --> 00:04:17,957
before we left,
he came up as a violent person.
93
00:04:18,024 --> 00:04:20,627
So two of us had to go with him.
94
00:04:20,693 --> 00:04:22,729
He was wanted in Banff
on a fraud charge,
95
00:04:22,795 --> 00:04:26,299
and that's what he was being
brought back to Alberta for.
96
00:04:29,068 --> 00:04:31,904
Ok, no smoking
and seatbelts.
97
00:04:31,971 --> 00:04:33,006
On.
98
00:04:33,072 --> 00:04:34,807
Instruments.
99
00:04:34,874 --> 00:04:35,875
Synched.
100
00:04:37,210 --> 00:04:38,778
Crosscheck.
101
00:04:41,080 --> 00:04:43,750
Captain Morwood uses
the power of engine number two,
102
00:04:43,816 --> 00:04:46,786
already running,
to fire engine number one.
103
00:04:49,055 --> 00:04:52,091
Morwood and Mills are both
highly experienced pilots.
104
00:04:53,226 --> 00:04:55,528
However, they've each flown
fewer than 100 hours
105
00:04:55,595 --> 00:04:57,296
in the Fokker F-28.
106
00:04:58,264 --> 00:04:59,799
The multi-million dollar
aircraft
107
00:04:59,866 --> 00:05:01,434
is the first Air Ontario jet
108
00:05:01,501 --> 00:05:04,570
to serve the remote
northern Ontario region.
109
00:05:06,973 --> 00:05:09,008
24 minutes after
landing in Dryden,
110
00:05:09,075 --> 00:05:11,778
flight 1363 is ready to leave.
111
00:05:13,112 --> 00:05:14,781
Inform Kenora,
we're rolling.
112
00:05:16,282 --> 00:05:17,784
We're fired up,
taxiing for departure,
113
00:05:17,850 --> 00:05:20,420
requesting airways to Winnipeg.
114
00:05:20,486 --> 00:05:21,554
Hang on a sec,
guys.
115
00:05:21,621 --> 00:05:22,922
Is there a chance
that plane can hold?
116
00:05:22,989 --> 00:05:25,258
We're having some
bad weather up here.
117
00:05:25,324 --> 00:05:26,959
An approaching aircraft's
118
00:05:27,026 --> 00:05:28,161
urgent request to land...
119
00:05:28,227 --> 00:05:29,562
Unbelievable.
120
00:05:29,629 --> 00:05:31,764
...gives
Captain Morwood little choice.
121
00:05:31,831 --> 00:05:33,266
He delays takeoff.
122
00:05:33,332 --> 00:05:36,636
Ok, 363's holding
short of the active.
123
00:05:38,004 --> 00:05:39,305
We are going
to be a few moments
124
00:05:39,372 --> 00:05:41,708
until a small plane
lands safely.
125
00:05:41,774 --> 00:05:44,744
We're sorry, folks,
this just isn't our day.
126
00:05:46,245 --> 00:05:48,648
In the two years that
I had flown with Air Ontario,
127
00:05:48,715 --> 00:05:51,584
I had never come across
anything like this before.
128
00:05:53,686 --> 00:05:55,621
The Cessna 150 lands safely,
129
00:05:56,489 --> 00:05:59,592
clearing the runway for
flight 1363's departure.
130
00:06:01,260 --> 00:06:02,929
Tell them
we're going immediately.
131
00:06:03,963 --> 00:06:05,965
Kenora, Ontario, we're
taxiing out at this time,
132
00:06:06,032 --> 00:06:07,900
363 Dryden.
133
00:06:09,335 --> 00:06:12,238
Finally,
an hour behind schedule,
134
00:06:12,305 --> 00:06:14,607
the plane taxis to runway 29.
135
00:06:16,843 --> 00:06:19,112
As we were going
down the runway
136
00:06:19,178 --> 00:06:23,950
to position for takeoff,
a blanket of snow was falling,
137
00:06:24,016 --> 00:06:25,852
and I couldn't see
the treeline anymore,
138
00:06:25,918 --> 00:06:28,254
it was like looking
through a sheer.
139
00:06:29,489 --> 00:06:31,224
Folks, we're sorry
for the delay.
140
00:06:32,458 --> 00:06:35,461
Flight attendants,
please be seated for takeoff.
141
00:06:36,996 --> 00:06:39,832
At 12:09 p.m., flight 1363
142
00:06:39,899 --> 00:06:41,200
is ready for takeoff.
143
00:06:42,468 --> 00:06:45,371
Advise Kenora,
we're ready to proceed.
144
00:06:46,906 --> 00:06:48,407
And Kenora,
Dryden, Ontario,
145
00:06:48,474 --> 00:06:52,411
363 is about to roll 29
at Dryden.
146
00:06:52,478 --> 00:06:54,981
Ontario 363,
Kenora, Roger.
147
00:06:56,415 --> 00:06:58,818
Captain Morwood
performs a brief engine run up,
148
00:06:58,885 --> 00:07:02,789
heating the engines to rid them
of any accumulated snow and ice.
149
00:07:04,323 --> 00:07:06,459
Then he begins his roll
down the runway.
150
00:07:09,195 --> 00:07:10,163
When we're taking off,
151
00:07:10,229 --> 00:07:12,632
I'm usually very
quiet and focused,
152
00:07:12,698 --> 00:07:15,401
meticulously going through
a checklist in my own mind,
153
00:07:15,468 --> 00:07:18,237
what would I do
in the case of an emergency.
154
00:07:19,705 --> 00:07:20,907
V-one.
155
00:07:20,973 --> 00:07:23,309
The F-28 reaches
its takeoff speed.
156
00:07:23,376 --> 00:07:24,377
Rotate.
157
00:07:24,443 --> 00:07:25,578
80 knots.
158
00:07:32,718 --> 00:07:35,788
Our takeoff was
very slow and sluggish,
159
00:07:35,855 --> 00:07:39,192
like a slow, sluggish person
running up a hill.
160
00:07:40,426 --> 00:07:41,861
Clearly,
there's something wrong.
161
00:07:42,962 --> 00:07:45,131
The F-28 struggles
to get airborne.
162
00:07:46,132 --> 00:07:47,667
We cleared the trees.
163
00:07:48,734 --> 00:07:52,038
The plane started shaking.
164
00:07:54,073 --> 00:07:56,843
I thought: "Oh, my God,
we're going to crash".
165
00:07:56,909 --> 00:07:59,378
That's when
all hell broke loose.
166
00:08:01,347 --> 00:08:04,116
If you can equate
to being in a mixmaster,
167
00:08:04,183 --> 00:08:06,752
that's what the plane felt like
at the time.
168
00:08:06,819 --> 00:08:08,187
And there was
this dip to the left
169
00:08:08,254 --> 00:08:09,889
and then dip to the right.
170
00:08:09,956 --> 00:08:12,291
The pilot's trying
to get this plane up.
171
00:08:13,759 --> 00:08:15,828
Then all of a sudden,
there was a power burst.
172
00:08:15,895 --> 00:08:18,598
The plane seemed
to stabilize itself.
173
00:08:18,664 --> 00:08:20,132
You could feel the pilots
174
00:08:20,199 --> 00:08:22,235
trying to get control of it.
175
00:08:22,301 --> 00:08:24,403
But a few seconds later,
176
00:08:24,470 --> 00:08:26,472
it became a mixmaster again.
177
00:08:30,009 --> 00:08:31,978
I yelled out:
"Emergency, grab your ankles,
178
00:08:32,044 --> 00:08:33,446
get your heads down."
179
00:08:34,580 --> 00:08:36,549
Grab your ankles,
get your heads down!
180
00:08:36,616 --> 00:08:37,783
And I kept yelling that,
181
00:08:37,850 --> 00:08:40,286
and then I assumed
my brace position.
182
00:08:40,353 --> 00:08:42,121
You could hear people
screaming and yelling.
183
00:08:42,188 --> 00:08:44,924
There was loud, horrible sounds.
184
00:08:44,991 --> 00:08:46,926
We were clearly crashing.
185
00:08:48,394 --> 00:08:49,795
The pilots are helpless.
186
00:08:52,665 --> 00:08:55,201
49 seconds after lifting off...
187
00:08:57,803 --> 00:09:02,008
Air Ontario flight 1363
crash lands in the brush,
188
00:09:02,074 --> 00:09:04,277
west of runway 29.
189
00:09:15,655 --> 00:09:19,825
There is carnage of
the aircraft all over the place.
190
00:09:19,892 --> 00:09:21,861
I didn't know where I was.
191
00:09:21,928 --> 00:09:24,730
And at that point I thought:
"Oh, my gosh, I'm alive,
192
00:09:24,797 --> 00:09:28,000
I'm still alive, this is all
happening so quickly".
193
00:09:29,468 --> 00:09:33,205
When we crashed,
we came down on an angle,
194
00:09:33,272 --> 00:09:35,942
it ripped the right side
of the plane open,
195
00:09:36,742 --> 00:09:38,244
and that's how we got out,
196
00:09:38,311 --> 00:09:40,479
or else we probably
would have never gotten out.
197
00:09:41,681 --> 00:09:44,383
Now, the prisoner was
still in handcuffs,
198
00:09:44,450 --> 00:09:48,120
so I reached over and I took
the cuffs off of him there,
199
00:09:48,187 --> 00:09:49,455
but he never left me.
200
00:09:50,356 --> 00:09:52,291
And then we exited the aircraft.
201
00:09:53,059 --> 00:09:54,927
There's fire all around,
202
00:09:54,994 --> 00:09:56,162
there's explosions,
203
00:09:56,996 --> 00:09:59,298
and I'm thinking: "Oh, my God,
we're full of fuel".
204
00:09:59,365 --> 00:10:00,800
Guys, come this way.
205
00:10:00,866 --> 00:10:03,736
And I started yelling:
"Come this way, come this way,"
206
00:10:03,803 --> 00:10:05,404
for people to follow my voice.
207
00:10:05,471 --> 00:10:06,472
Come this way.
208
00:10:07,673 --> 00:10:09,108
Passengers
scramble to safety
209
00:10:09,175 --> 00:10:10,543
before the fire spreads.
210
00:10:13,813 --> 00:10:16,248
45 people survive
the accident...
211
00:10:17,750 --> 00:10:19,919
...but 24 people do not,
212
00:10:19,986 --> 00:10:23,456
including Captain Morwood
and first officer Mills.
213
00:10:42,208 --> 00:10:44,043
Emergency crews
rush to the crash site
214
00:10:44,110 --> 00:10:45,277
deep in the woods.
215
00:10:51,617 --> 00:10:54,186
The injured are taken
to the hospital in Dryden.
216
00:10:57,556 --> 00:10:58,758
I was very concerned,
217
00:10:58,824 --> 00:11:00,326
because I kept looking at
the wing all the time,
218
00:11:00,393 --> 00:11:01,694
I thought,
there was a lot of snow.
219
00:11:01,761 --> 00:11:03,629
I didn't notice anything wrong
going down the runway.
220
00:11:03,696 --> 00:11:05,498
Like I said, it was just when
we started hitting the trees,
221
00:11:05,564 --> 00:11:06,899
I knew there was
something wrong.
222
00:11:12,538 --> 00:11:15,041
Within 24 hours,
a team of investigators
223
00:11:15,107 --> 00:11:17,143
from the Canadian
Aviation Safety Board
224
00:11:17,209 --> 00:11:18,544
arrives at the scene.
225
00:11:24,984 --> 00:11:26,919
You're going there
hopefully with the idea
226
00:11:26,986 --> 00:11:29,121
that you can find out
what happened, why it happened,
227
00:11:29,188 --> 00:11:31,524
and how do you prevent it
from happening in the future.
228
00:11:32,691 --> 00:11:34,493
We walked the entire path
of the airplane
229
00:11:34,560 --> 00:11:35,861
to the threshold of the runway,
230
00:11:35,928 --> 00:11:38,330
and then we walked
the flight path of the airplane
231
00:11:38,397 --> 00:11:40,032
right to the crash site.
232
00:11:40,099 --> 00:11:42,001
That was the first thing
that I did.
233
00:11:43,269 --> 00:11:46,705
I wanted to document what
I was seeing by photographing.
234
00:11:47,740 --> 00:11:49,341
When you walk in
on an accident site like that,
235
00:11:49,408 --> 00:11:51,544
there are two things
that overwhelm you--
236
00:11:51,610 --> 00:11:54,713
the smell of aviation jet fuel
237
00:11:54,780 --> 00:11:57,450
and the smell of death.
238
00:12:09,728 --> 00:12:12,098
The trees just past
the end of runway 29
239
00:12:12,164 --> 00:12:14,433
give investigator David Rohrer
and his team
240
00:12:14,500 --> 00:12:17,236
vital clues about
the F-28's failed flight.
241
00:12:18,938 --> 00:12:20,573
What happened was
the airplane went off
242
00:12:20,639 --> 00:12:23,742
the end of the runway in what
we would call ground effect,
243
00:12:23,809 --> 00:12:25,377
and just stayed at that height,
244
00:12:25,444 --> 00:12:27,580
simply clipping
the tops of the trees.
245
00:12:28,681 --> 00:12:30,716
Look at how these treetops
have been clipped off.
246
00:12:33,252 --> 00:12:35,354
It didn't ever fly.
247
00:12:37,423 --> 00:12:41,026
You've got 24 people that died,
you've got two pilots that died,
248
00:12:41,093 --> 00:12:42,595
and a flight attendant
that died.
249
00:12:42,661 --> 00:12:46,065
And they died, for the most
part, trying to do their job.
250
00:12:46,132 --> 00:12:49,068
So you really want
to do them justice,
251
00:12:49,135 --> 00:12:51,070
but you also have to be fair.
252
00:12:52,538 --> 00:12:55,641
If there were mistakes made,
the mistakes have to be fixed.
253
00:12:57,676 --> 00:12:59,345
From the rear
of the fuselage,
254
00:12:59,411 --> 00:13:02,648
investigators recover
the F-28's two black boxes--
255
00:13:04,083 --> 00:13:06,652
the flight data recorder and
the cockpit voice recorder.
256
00:13:14,560 --> 00:13:16,562
The devices are designed
to withstand temperatures
257
00:13:16,629 --> 00:13:19,732
of 2,000 degrees Fahrenheit
for up to 30 minutes.
258
00:13:20,933 --> 00:13:22,735
Investigators are
frustrated to learn
259
00:13:22,801 --> 00:13:24,837
that the mylar tape
from the recorders
260
00:13:24,904 --> 00:13:26,539
has suffered
extreme heat damage.
261
00:13:29,175 --> 00:13:31,177
It's estimated the black boxes
were scorched
262
00:13:31,243 --> 00:13:34,947
by a 2,000-degree inferno
for at least 90 minutes,
263
00:13:35,014 --> 00:13:36,649
far beyond their limit.
264
00:13:36,715 --> 00:13:38,117
The data is unrecoverable.
265
00:13:39,385 --> 00:13:40,686
That was
a big blow to us,
266
00:13:40,753 --> 00:13:45,591
because now you have to try
and gather information
267
00:13:45,658 --> 00:13:48,761
and try and establish
that it's factual
268
00:13:48,827 --> 00:13:51,163
by independent routes.
269
00:13:52,198 --> 00:13:54,066
Investigators
must now rely heavily
270
00:13:54,133 --> 00:13:56,535
on eyewitness reports
to reconstruct events
271
00:13:56,602 --> 00:13:58,504
leading up to
the doomed takeoff.
272
00:13:59,939 --> 00:14:03,375
They learn that the F-28
began its day in Winnipeg
273
00:14:03,442 --> 00:14:05,344
and was scheduled to
fly a return route
274
00:14:05,411 --> 00:14:09,014
to Thunder Bay and back,
with a stopover in Dryden.
275
00:14:12,284 --> 00:14:14,353
But in Thunder Bay,
plans changed.
276
00:14:15,521 --> 00:14:17,189
The cancellation
of another flight
277
00:14:17,256 --> 00:14:19,959
forced the crew to pick up
10 additional passengers.
278
00:14:21,193 --> 00:14:23,796
And when they did
their calculations,
279
00:14:23,862 --> 00:14:26,599
they realized that
we were overloaded
280
00:14:26,665 --> 00:14:28,067
and something had to come off.
281
00:14:28,133 --> 00:14:32,037
Alright, let's offload some
fuel, then.
282
00:14:32,104 --> 00:14:33,572
They ended up
removing fuel
283
00:14:33,639 --> 00:14:36,375
in order to be within
the proper weight.
284
00:14:36,442 --> 00:14:38,344
Dispatch, Ontario 363.
285
00:14:38,410 --> 00:14:40,613
So the flight
was delayed an hour.
286
00:14:41,547 --> 00:14:43,215
The extra weight
of the new passengers
287
00:14:43,282 --> 00:14:45,050
left the crew no choice.
288
00:14:45,117 --> 00:14:47,486
They had to unload fuel
to lighten their load.
289
00:14:49,922 --> 00:14:51,690
That meant when
they arrived in Dryden,
290
00:14:51,757 --> 00:14:54,293
they needed to pump in more than
the usual amount of fuel
291
00:14:54,360 --> 00:14:56,195
for the final leg
back to Winnipeg.
292
00:14:59,331 --> 00:15:01,433
Rohrer wonders if
the change in plans
293
00:15:01,500 --> 00:15:04,870
somehow led to a miscalculation
of the weight and balance.
294
00:15:06,772 --> 00:15:09,441
Was the F-28 too heavy
for takeoff?
295
00:15:12,544 --> 00:15:14,680
He then uncovers
a puzzling detail--
296
00:15:14,747 --> 00:15:18,083
the plane's weight and balance
form for the takeoff from Dryden
297
00:15:18,150 --> 00:15:20,085
was never collected,
as required.
298
00:15:20,152 --> 00:15:21,320
It burned in the fire.
299
00:15:25,357 --> 00:15:28,661
Rohrer is forced to use
Air Ontario's standard averages
300
00:15:28,727 --> 00:15:31,196
to calculate passenger
and baggage weights.
301
00:15:33,532 --> 00:15:36,201
The data, combined with
the airport's fuel records,
302
00:15:36,268 --> 00:15:38,904
allows him to estimate the
plane's gross takeoff weight.
303
00:15:41,273 --> 00:15:42,908
We knew how many people
we had on board.
304
00:15:43,642 --> 00:15:46,578
We knew how many bags
we had on the airplane,
305
00:15:46,645 --> 00:15:49,048
and we knew what
our fuel load was.
306
00:15:50,549 --> 00:15:52,184
He estimates
the F-28 weighed
307
00:15:52,251 --> 00:15:55,688
between 62,000
and 64,000 pounds.
308
00:15:57,890 --> 00:15:59,525
And the airplane's max takeoff
309
00:15:59,591 --> 00:16:01,226
weight was 65,000 pounds,
310
00:16:01,293 --> 00:16:02,628
and so we came to the conclusion
311
00:16:02,695 --> 00:16:04,330
that the airplane
was not overweight.
312
00:16:06,465 --> 00:16:08,867
The cause of the
crash remains a mystery.
313
00:16:12,438 --> 00:16:14,840
18 days into the investigation,
314
00:16:14,907 --> 00:16:17,876
the Canadian government appoints
Justice Virgil Moshansky
315
00:16:17,943 --> 00:16:19,611
to lead a more
wide-ranging inquiry
316
00:16:19,678 --> 00:16:22,281
into all aspects of
the aviation system
317
00:16:22,348 --> 00:16:24,616
that might have contributed
to the Air Ontario tragedy.
318
00:16:26,785 --> 00:16:28,654
The government was looking for
319
00:16:28,721 --> 00:16:30,689
an experienced trial judge,
320
00:16:30,756 --> 00:16:33,926
and preferably one with
an aviation background.
321
00:16:33,992 --> 00:16:35,994
Moshansky is
an experienced pilot
322
00:16:36,061 --> 00:16:37,663
with 13 years on the bench.
323
00:16:38,597 --> 00:16:41,500
He will work closely with
crash investigator David Rohrer
324
00:16:41,567 --> 00:16:43,569
and aviation consultant
Frank Black.
325
00:16:44,536 --> 00:16:45,904
The new team's first step,
326
00:16:45,971 --> 00:16:48,006
assessing the plane's
technical systems.
327
00:16:48,841 --> 00:16:50,976
The electrical
system, the hydraulic system,
328
00:16:51,043 --> 00:16:54,613
the fuel system, all of these
systems are looked at,
329
00:16:54,680 --> 00:16:57,149
both in terms of
what is their history
330
00:16:57,216 --> 00:16:58,884
leading up to the accident,
331
00:16:58,951 --> 00:17:01,487
and what remnants are remaining
at the crash site
332
00:17:01,553 --> 00:17:02,855
that can be examined.
333
00:17:07,726 --> 00:17:10,162
Clues to a possible
system failure arise
334
00:17:10,229 --> 00:17:12,598
when Sonia Hartwick recalls
a troubling event
335
00:17:12,664 --> 00:17:15,968
aboard the same plane just days
before the final crash.
336
00:17:16,935 --> 00:17:18,771
I think it was
Monday or Tuesday.
337
00:17:19,972 --> 00:17:23,142
When we took off, there was this
smoke that filled the aircraft,
338
00:17:23,208 --> 00:17:25,043
and there was
this horrible smell.
339
00:17:26,111 --> 00:17:28,647
I thought: "Oh, my God,
we have a fire in the lav".
340
00:17:31,917 --> 00:17:33,752
But there was no fire
in the lavatory
341
00:17:33,819 --> 00:17:35,988
or anywhere else in the cabin.
342
00:17:37,089 --> 00:17:38,724
They told us
that apparently
343
00:17:38,791 --> 00:17:43,128
it had something to do with oil
sitting in the A.P.U. system.
344
00:17:43,195 --> 00:17:46,265
So every takeoff that day,
this would happen.
345
00:17:49,067 --> 00:17:51,303
The auxiliary
power unit is a generator
346
00:17:51,370 --> 00:17:54,173
that provides the power needed
to start the engines.
347
00:17:55,674 --> 00:17:59,445
Did burning oil in the A.P.U.
somehow cause a fire
348
00:17:59,511 --> 00:18:02,147
and ultimately doom flight 1363?
349
00:18:03,682 --> 00:18:05,451
Rohrer searches
the week's journey log
350
00:18:05,517 --> 00:18:07,853
for any mention of
the auxiliary power unit.
351
00:18:09,521 --> 00:18:11,523
He makes
a surprising discovery--
352
00:18:11,590 --> 00:18:14,526
the A.P.U. wasn't working
on the day of the crash.
353
00:18:15,427 --> 00:18:17,429
It couldn't possibly
have caused the fire.
354
00:18:18,664 --> 00:18:21,166
But the inoperative power unit
may still have played a role
355
00:18:21,233 --> 00:18:22,267
in the tragedy.
356
00:18:24,069 --> 00:18:26,071
Investigators learn
that it forced the crew
357
00:18:26,138 --> 00:18:28,006
to make a risky decision
in Dryden.
358
00:18:28,073 --> 00:18:29,007
...these people on
to their connectors.
359
00:18:29,074 --> 00:18:30,742
Let's hope it holds.
360
00:18:30,809 --> 00:18:33,045
Normally, the Captain
would rely on the A.P.U.
361
00:18:33,111 --> 00:18:34,313
to restart his engines
362
00:18:34,379 --> 00:18:36,482
after shutting them both down
for refueling.
363
00:18:38,250 --> 00:18:39,651
But if he couldn't
use his A.P.U.,
364
00:18:39,718 --> 00:18:41,186
he couldn't shut
his engines down.
365
00:18:42,154 --> 00:18:44,823
That meant flight
1363 had to be refueled
366
00:18:44,890 --> 00:18:46,592
with one engine still running.
367
00:18:48,193 --> 00:18:49,795
Captain Morwood
was in a situation
368
00:18:49,862 --> 00:18:51,396
where he's got to hot refuel
369
00:18:51,463 --> 00:18:53,532
with passengers on board
the aircraft.
370
00:18:53,599 --> 00:18:56,335
He's got to keep an engine
running to refuel the airplane.
371
00:18:58,504 --> 00:19:01,039
Hot refueling isn't
against regulations.
372
00:19:01,106 --> 00:19:04,009
But the risk of a fuel spill
makes it potentially dangerous.
373
00:19:07,346 --> 00:19:09,882
Could the hot refueling have
caused some kind of damage
374
00:19:09,948 --> 00:19:11,016
to the engines?
375
00:19:15,988 --> 00:19:18,957
The Dryden Airport manager,
a former military pilot,
376
00:19:19,024 --> 00:19:21,527
suspects there was trouble
with the plane's engines.
377
00:19:22,861 --> 00:19:25,731
He tells Rohrer he saw
the takeoff from his office
378
00:19:25,797 --> 00:19:27,432
and heard a sharp,
explosive noise
379
00:19:27,499 --> 00:19:29,768
just as it disappeared
from view.
380
00:19:29,835 --> 00:19:32,971
To him, it signified a flameout,
or engine failure.
381
00:19:40,178 --> 00:19:43,248
I thought: "This is
going to be a high profile
382
00:19:43,315 --> 00:19:45,984
"and potentially controversial
investigation.
383
00:19:46,051 --> 00:19:49,688
"And the only way to ensure
that the truth stands up
384
00:19:49,755 --> 00:19:53,025
is to have hard evidence
from the aircraft accident".
385
00:19:54,126 --> 00:19:56,562
And so we took
the airplane completely
386
00:19:56,628 --> 00:19:58,730
and we put it in
our lab in Ottawa.
387
00:20:00,265 --> 00:20:01,500
Anything?
388
00:20:01,567 --> 00:20:03,268
With signs pointing
to engine failure
389
00:20:03,335 --> 00:20:04,803
as the cause of the crash...
390
00:20:05,938 --> 00:20:07,172
Strip it down.
391
00:20:07,239 --> 00:20:10,208
Rohrer orders
extensive engine testing.
392
00:20:10,275 --> 00:20:13,078
Those engines were
examined in detail for damage.
393
00:20:15,047 --> 00:20:17,983
Rohrer finds the
F-28's two Rolls-Royce engines
394
00:20:18,050 --> 00:20:19,952
suffered only minor
structural damage.
395
00:20:20,953 --> 00:20:23,322
There's no evidence
of an engine fire,
396
00:20:23,388 --> 00:20:25,791
nothing at all to suggest
the engines had failed.
397
00:20:32,864 --> 00:20:36,134
With little physical evidence
to explain the failed takeoff,
398
00:20:36,201 --> 00:20:38,036
investigators are back
to square one.
399
00:20:41,239 --> 00:20:42,574
To solve the mystery,
400
00:20:42,641 --> 00:20:45,410
they comb through survivor
and eyewitness statements.
401
00:20:46,411 --> 00:20:48,180
A common thread emerges.
402
00:20:48,246 --> 00:20:49,815
They said in
their witness statements,
403
00:20:49,881 --> 00:20:52,084
there was snow and ice
on the wings
404
00:20:52,150 --> 00:20:53,952
when the airplane attempted
to take off.
405
00:20:59,891 --> 00:21:02,427
Rohrer studies
weather charts for clues.
406
00:21:02,494 --> 00:21:04,863
We had very good
meteorological information.
407
00:21:06,064 --> 00:21:07,766
The chart shows
that during the half hour
408
00:21:07,833 --> 00:21:10,869
the F-28 was on the ground
at Dryden Airport,
409
00:21:10,936 --> 00:21:13,472
visibility shrank from
two and a half miles
410
00:21:13,538 --> 00:21:15,707
to just half a mile
because of the snowstorm.
411
00:21:16,675 --> 00:21:20,078
And though we may find
other reasons, for sure,
412
00:21:20,145 --> 00:21:23,348
snow and ice on the wings was
a factor in this accident.
413
00:21:24,549 --> 00:21:26,151
Sonia Hartwick
tells investigators
414
00:21:26,218 --> 00:21:28,587
about an unusual sight
during takeoff.
415
00:21:30,022 --> 00:21:32,791
As we took off,
I noticed that the wings
416
00:21:32,858 --> 00:21:37,095
just became a solid sheen
of gray, shiny ice.
417
00:21:40,766 --> 00:21:43,335
Investigators consult
the F-28's manuals
418
00:21:43,402 --> 00:21:46,438
to study its deicing systems.
419
00:21:46,505 --> 00:21:49,374
They find that only the wing's
leading edges are protected.
420
00:21:50,342 --> 00:21:54,179
The aircraft had heated
leading edges on the wings.
421
00:21:54,246 --> 00:21:57,215
I wonder if the anti-icing
system was working.
422
00:21:57,282 --> 00:21:59,117
And the heat was provided
by bleed air
423
00:21:59,184 --> 00:22:01,586
from the compressors
on the engine.
424
00:22:01,653 --> 00:22:06,258
They found the valves that
allow the compressed air
425
00:22:06,324 --> 00:22:08,026
access to the leading edges.
426
00:22:12,330 --> 00:22:15,300
And they tested the valve to see
if it functioned, and it did.
427
00:22:17,235 --> 00:22:19,137
The anti-icing system
was working.
428
00:22:20,706 --> 00:22:22,974
But since it only heats
the leading edge,
429
00:22:23,041 --> 00:22:24,476
it likely didn't clear ice
430
00:22:24,543 --> 00:22:27,913
that formed on the surface
of flight 1363's wings.
431
00:22:32,150 --> 00:22:35,187
Investigators suspect that
snow and ice buildup,
432
00:22:35,253 --> 00:22:37,456
what experts call
wing contamination,
433
00:22:37,522 --> 00:22:39,524
may have played a major role
in the crash.
434
00:22:43,962 --> 00:22:45,530
To verify that suspicion,
435
00:22:45,597 --> 00:22:48,533
Rohrer and his team meet
with engineers from Fokker.
436
00:22:50,235 --> 00:22:51,236
Thanks for coming.
437
00:22:51,303 --> 00:22:52,404
I'm curious to see
what you have.
438
00:22:53,805 --> 00:22:56,374
Jack Van Hanks,
who was the chief engineer,
439
00:22:56,441 --> 00:22:59,644
had extensive aerodynamic
studies and data
440
00:22:59,711 --> 00:23:02,781
on the effects of contamination
on an F-28 airplane.
441
00:23:04,015 --> 00:23:06,785
Fokker engineers have
run simulations of the crash.
442
00:23:08,120 --> 00:23:10,922
They were able to get
some very good data
443
00:23:10,989 --> 00:23:14,059
in terms of the performance
of the airplane
444
00:23:14,126 --> 00:23:17,763
simulating the type of loads,
temperatures, et cetera,
445
00:23:17,829 --> 00:23:20,832
that the Dryden aircraft
would have been exposed to.
446
00:23:23,301 --> 00:23:25,170
Investigators
make a crucial discovery
447
00:23:25,237 --> 00:23:27,205
about the design of the F-28.
448
00:23:28,507 --> 00:23:30,342
Because of the angle
of the wings,
449
00:23:30,408 --> 00:23:31,777
a very small amount of ice
450
00:23:31,843 --> 00:23:34,179
makes the plane susceptible
to stalling.
451
00:23:35,914 --> 00:23:37,649
They concluded that
452
00:23:37,716 --> 00:23:42,154
even the most minute bit of
contamination on the wing
453
00:23:42,220 --> 00:23:44,689
would disrupt the airflow
454
00:23:44,756 --> 00:23:48,293
and cause a loss of lift.
455
00:23:48,360 --> 00:23:49,861
Well, that answers
a lot of questions.
456
00:23:50,562 --> 00:23:53,465
The simulations
support what witnesses saw.
457
00:23:53,532 --> 00:23:57,569
It just barely got
airborne, dropping wings,
458
00:23:57,636 --> 00:24:00,338
losing lift,
and then hitting trees,
459
00:24:00,405 --> 00:24:03,175
decelerating to the point
where it broke up.
460
00:24:07,546 --> 00:24:08,947
Investigators
are now certain
461
00:24:09,014 --> 00:24:11,349
that contaminated wings
caused the crash.
462
00:24:13,251 --> 00:24:14,419
But what's still unclear
463
00:24:14,486 --> 00:24:17,489
is why the plane was not
deiced before takeoff.
464
00:24:19,991 --> 00:24:23,094
Almost all airports in
cold climates, including Dryden,
465
00:24:23,161 --> 00:24:25,931
are equipped with technology
to remove ice from a plane.
466
00:24:31,736 --> 00:24:34,840
But Captain Morwood
never requested deicing.
467
00:24:36,208 --> 00:24:37,809
It's getting worse.
What's the latest?
468
00:24:37,876 --> 00:24:39,911
...and it won't
clear till late afternoon.
469
00:24:39,978 --> 00:24:42,347
Investigators
need to figure out why.
470
00:24:42,414 --> 00:24:45,951
They want to understand what
made him risk his own life...
471
00:24:46,017 --> 00:24:47,185
Let's hope it holds.
472
00:24:48,353 --> 00:24:50,021
...and the lives
of the 68 other people
473
00:24:50,088 --> 00:24:52,123
on board flight 1363.
474
00:24:59,831 --> 00:25:01,132
Investigators dig through
475
00:25:01,199 --> 00:25:03,935
Captain George Morwood's
flight records and work history.
476
00:25:04,836 --> 00:25:06,171
They interview crew members,
477
00:25:06,238 --> 00:25:08,773
searching for clues
to his behavior.
478
00:25:08,840 --> 00:25:12,611
Captain Morwood was
a very, very professional,
479
00:25:12,677 --> 00:25:14,446
very old school pilot.
480
00:25:14,512 --> 00:25:17,315
He had his view on how things
should be done properly
481
00:25:17,382 --> 00:25:19,718
and what his definition of
proper and professional
482
00:25:19,784 --> 00:25:20,785
would be.
483
00:25:21,686 --> 00:25:24,356
He also was very
concerned about his passengers.
484
00:25:24,422 --> 00:25:28,293
He enjoyed making sure that they
got on their flights on time
485
00:25:28,360 --> 00:25:30,395
and got to their destinations
on time.
486
00:25:30,462 --> 00:25:31,696
Morwood's history shows
487
00:25:31,763 --> 00:25:34,032
he's delayed and canceled
flights in the past
488
00:25:34,099 --> 00:25:35,700
because of icing concerns.
489
00:25:36,534 --> 00:25:37,936
Rohrer is stumped.
490
00:25:38,003 --> 00:25:40,839
Why didn't he request
deicing in Dryden?
491
00:25:43,642 --> 00:25:45,977
Another pilot who was at
Dryden Airport that day
492
00:25:46,044 --> 00:25:47,512
provides part of the answer.
493
00:25:49,047 --> 00:25:51,316
He heard Morwood on the phone
to Air Ontario.
494
00:25:54,019 --> 00:25:57,455
That is what
I have been trying to tell you!
495
00:25:57,522 --> 00:25:59,324
He was very frustrated,
496
00:25:59,391 --> 00:26:02,294
and he was really concerned
about his passengers.
497
00:26:02,360 --> 00:26:04,429
Morwood complained
to the off-duty pilot
498
00:26:04,496 --> 00:26:06,097
about the company.
499
00:26:06,164 --> 00:26:07,165
These guys!
500
00:26:08,133 --> 00:26:09,801
You want to guess my weight
before I left Thunder Bay?
501
00:26:09,868 --> 00:26:11,569
66 and change.
502
00:26:11,636 --> 00:26:13,505
I had to offload fuel.
503
00:26:13,571 --> 00:26:14,572
Now that--
504
00:26:16,608 --> 00:26:19,611
Right. So now what
am I supposed to do?
505
00:26:19,678 --> 00:26:22,814
No, you figure it out.
506
00:26:24,616 --> 00:26:26,384
When he left the terminal,
507
00:26:26,451 --> 00:26:28,320
he was observed by witnesses
508
00:26:28,386 --> 00:26:32,223
to appear to be very upset
and very angry.
509
00:26:34,693 --> 00:26:37,429
Investigators wonder
what set Morwood off.
510
00:26:37,495 --> 00:26:40,498
They try to piece together the
pilot's day on March the 10th.
511
00:26:41,933 --> 00:26:43,902
This was the fifth day
of a very long week
512
00:26:43,969 --> 00:26:45,837
for Captain Morwood,
513
00:26:45,904 --> 00:26:47,238
and he was the next day leaving
514
00:26:47,305 --> 00:26:49,140
with his family
on a ski vacation.
515
00:26:51,509 --> 00:26:53,378
Before his first
flight of the day,
516
00:26:53,445 --> 00:26:56,448
he'd learned the plane's A.P.U.
still wasn't working.
517
00:27:00,652 --> 00:27:04,422
And then, once in Thunder Bay,
more bad news.
518
00:27:04,489 --> 00:27:05,991
After refueling,
519
00:27:06,057 --> 00:27:09,661
the dispatcher forces Morwood
to take on 10 extra passengers.
520
00:27:11,529 --> 00:27:14,466
Now he must offload fuel
and lose more time.
521
00:27:15,433 --> 00:27:16,901
There goes the schedule.
522
00:27:16,968 --> 00:27:20,071
Let's offload some fuel, then.
523
00:27:20,138 --> 00:27:21,873
This meant Morwood
would leave Thunder Bay
524
00:27:21,940 --> 00:27:23,141
behind schedule.
525
00:27:23,208 --> 00:27:25,377
Dispatch, Ontario 363.
526
00:27:25,443 --> 00:27:27,012
And Captain Morwood
is the type of Captain
527
00:27:27,078 --> 00:27:28,646
who didn't want to be late.
528
00:27:31,349 --> 00:27:32,751
Now en route
to Dryden
529
00:27:32,817 --> 00:27:34,552
and an hour behind schedule,
530
00:27:34,619 --> 00:27:38,056
the weather forecast the crew
was given of light rain and fog
531
00:27:38,123 --> 00:27:39,891
is no longer accurate.
532
00:27:39,958 --> 00:27:43,862
And Captain Morwood
didn't get the forecast
533
00:27:43,928 --> 00:27:46,164
of freezing rain
coming into Dryden,
534
00:27:46,231 --> 00:27:47,232
which he should have had.
535
00:27:48,199 --> 00:27:50,969
As flight 1363
lands in Dryden,
536
00:27:51,036 --> 00:27:53,304
the weather was getting
worse by the minute.
537
00:27:54,873 --> 00:27:56,408
The plane sat there
for half an hour
538
00:27:56,474 --> 00:27:58,910
while snow built up
on the wings.
539
00:28:01,946 --> 00:28:04,215
I got to talk
to somebody about this.
540
00:28:04,282 --> 00:28:05,483
Investigators
may never know
541
00:28:05,550 --> 00:28:07,986
how concerned Morwood was
about the weather.
542
00:28:12,590 --> 00:28:15,293
But there is evidence
that it was on his mind.
543
00:28:16,594 --> 00:28:18,830
When Rohrer questions
the fueling agent,
544
00:28:18,897 --> 00:28:21,533
he learns that Morwood
did ask about deicing
545
00:28:21,599 --> 00:28:23,101
moments before takeoff.
546
00:28:24,803 --> 00:28:26,805
Is there deicing available?
547
00:28:29,374 --> 00:28:31,109
The fueling agent
says he pointed out
548
00:28:31,176 --> 00:28:33,511
the deicing ground crew
to Morwood.
549
00:28:37,315 --> 00:28:39,250
The agent then offers
a compelling reason
550
00:28:39,317 --> 00:28:42,587
that could explain why
the Captain didn't deice.
551
00:28:45,390 --> 00:28:48,660
Air Ontario had a policy
prohibiting him from deicing
552
00:28:48,726 --> 00:28:50,061
with an engine running.
553
00:28:53,865 --> 00:28:56,301
But if Morwood had
shut down both engines,
554
00:28:56,367 --> 00:28:59,237
he wouldn't have been able
to restart his plane.
555
00:28:59,304 --> 00:29:00,905
Now, the only other way
to start the airplane
556
00:29:00,972 --> 00:29:05,210
on the ground is with
a ground-based air cart
557
00:29:05,276 --> 00:29:07,612
that can provide
the compressed air.
558
00:29:07,679 --> 00:29:11,349
And Dryden did not
have the capability
559
00:29:11,416 --> 00:29:13,218
to start the airplane.
560
00:29:13,284 --> 00:29:14,385
The equipment would have had
561
00:29:14,452 --> 00:29:15,753
to be flown in from Winnipeg.
562
00:29:16,554 --> 00:29:18,690
It would have been
a costly decision.
563
00:29:18,756 --> 00:29:19,991
If he shut it down,
564
00:29:20,058 --> 00:29:23,995
he would ground the aircraft
there effectively,
565
00:29:24,062 --> 00:29:28,066
requiring the billeting
of passengers in hotels
566
00:29:28,133 --> 00:29:30,368
and added expense to the airline
567
00:29:30,435 --> 00:29:32,003
for which he would
be answerable.
568
00:29:33,004 --> 00:29:34,806
So he was under
a great deal of pressure.
569
00:29:34,873 --> 00:29:37,775
No, you figure it out.
570
00:29:38,710 --> 00:29:41,546
And I believe that
the conversation on the phone
571
00:29:41,613 --> 00:29:43,381
would have been
about that scenario
572
00:29:43,448 --> 00:29:45,650
and his displeasure with it.
573
00:29:45,717 --> 00:29:47,318
But he didn't have
any other chance.
574
00:29:48,253 --> 00:29:49,754
It's getting worse.
What's the latest?
575
00:29:49,821 --> 00:29:50,922
Quite heavy snow.
576
00:29:50,989 --> 00:29:52,790
Looks like
it's going to be a bad one.
577
00:29:52,857 --> 00:29:53,992
It's still within
our takeoff limits.
578
00:29:54,058 --> 00:29:55,426
Well, that's good.
579
00:29:55,493 --> 00:29:57,462
We've got a lot of people who
want to make their connectors.
580
00:29:57,529 --> 00:29:58,963
Let's hope it holds.
581
00:29:59,030 --> 00:30:00,598
Though the amount
of snow on the wings
582
00:30:00,665 --> 00:30:02,300
was still within limits,
583
00:30:02,367 --> 00:30:05,036
it's what lay under the snow
that doomed the flight.
584
00:30:06,337 --> 00:30:07,805
The fuel in a plane's wing
585
00:30:07,872 --> 00:30:11,476
can get as cold as
minus 100 degrees Fahrenheit.
586
00:30:11,543 --> 00:30:14,212
The frigid fuel cools the metal
surface of the wing.
587
00:30:15,480 --> 00:30:17,815
When snow hits
this super cooled surface,
588
00:30:17,882 --> 00:30:21,719
it freezes instantly into
a barely visible layer of ice.
589
00:30:21,786 --> 00:30:24,422
It's a process called
cold soaking.
590
00:30:24,489 --> 00:30:26,491
And this, of course,
is what's disrupting the airflow
591
00:30:26,558 --> 00:30:29,394
on the wing and destroying
the lifting capabilities.
592
00:30:29,460 --> 00:30:32,063
Advise Kenora
we're ready to proceed.
593
00:30:32,130 --> 00:30:33,464
And Kenora,
Dryden, Ontario...
594
00:30:33,531 --> 00:30:35,567
Perhaps not wanting
to face the consequences
595
00:30:35,633 --> 00:30:37,402
of shutting down his engines,
596
00:30:37,468 --> 00:30:39,437
Morwood opted to take off
for Winnipeg
597
00:30:39,504 --> 00:30:41,105
without deicing his plane.
598
00:30:43,641 --> 00:30:44,776
He must have concluded
599
00:30:44,842 --> 00:30:47,645
that the ice would blow off
on takeoff.
600
00:30:49,047 --> 00:30:53,051
That is where he made a mistake,
a tragic mistake.
601
00:30:54,219 --> 00:30:55,887
But Moshansky concludes
602
00:30:55,954 --> 00:30:57,355
that despite his mistake,
603
00:30:57,422 --> 00:31:00,258
Captain Morwood is not solely
responsible for the crash.
604
00:31:01,159 --> 00:31:03,027
It wasn't
simply pilot error.
605
00:31:03,094 --> 00:31:04,429
There were a myriad of factors
606
00:31:04,495 --> 00:31:07,832
which were the cause
of the accident.
607
00:31:12,737 --> 00:31:14,439
One of the most
important factors--
608
00:31:14,505 --> 00:31:16,874
Air Ontario's decision
to let the plane fly
609
00:31:16,941 --> 00:31:18,910
with a broken A.P.U.
610
00:31:20,311 --> 00:31:21,546
They were deferring
611
00:31:21,613 --> 00:31:24,115
a lot of the maintenance
that should have been done
612
00:31:24,182 --> 00:31:26,451
because of a shortage of parts.
613
00:31:26,517 --> 00:31:30,388
And then they had to scrounge
around all across Canada
614
00:31:30,455 --> 00:31:35,260
with various F-28 operators
to borrow parts from them.
615
00:31:35,326 --> 00:31:39,030
And this was a very bad move
616
00:31:39,097 --> 00:31:41,733
on the part of
Air Ontario management.
617
00:31:41,799 --> 00:31:43,201
The investigation
determines
618
00:31:43,268 --> 00:31:44,602
that by cutting corners
619
00:31:44,669 --> 00:31:46,738
and focusing too much
on the bottom line,
620
00:31:47,672 --> 00:31:50,341
the airline was putting all
their passengers and employees
621
00:31:50,408 --> 00:31:52,010
at risk.
622
00:31:52,076 --> 00:31:54,245
Because the F-28S
were new to Air Ontario,
623
00:31:54,312 --> 00:31:56,547
there was this urgency
to get one crew off
624
00:31:56,614 --> 00:31:58,683
and get the next crew on flying.
625
00:31:58,750 --> 00:32:02,320
This urgency to have them
in the air producing money.
626
00:32:03,588 --> 00:32:05,857
I came to the conclusion
627
00:32:05,923 --> 00:32:07,959
after a lot of thought
about this accident
628
00:32:08,026 --> 00:32:11,796
that there were a lot of other
hands on those throttles,
629
00:32:11,863 --> 00:32:13,631
pushing those throttles forward.
630
00:32:17,635 --> 00:32:20,972
There were a lot of people
that were involved
631
00:32:21,039 --> 00:32:25,176
in the sequence of events that
led to this tragic outcome.
632
00:32:28,112 --> 00:32:30,248
This was
a preventable accident.
633
00:32:30,315 --> 00:32:33,418
But everything conspired
against the pilots.
634
00:32:33,484 --> 00:32:35,620
I got to talk
to somebody about this.
635
00:32:35,687 --> 00:32:38,222
Because
Air Ontario management
636
00:32:38,289 --> 00:32:40,792
did not have a safety culture.
637
00:32:41,959 --> 00:32:43,528
And you have to have
a safety culture
638
00:32:43,594 --> 00:32:45,596
from the top management down.
639
00:32:53,638 --> 00:32:55,740
Knowing there are
dozens of Fokker F-28S
640
00:32:55,807 --> 00:32:57,375
flying around the world,
641
00:32:57,442 --> 00:32:59,944
justice Moshansky
takes an unusual step.
642
00:33:01,479 --> 00:33:04,649
He releases a report well before
his inquiry concludes.
643
00:33:05,583 --> 00:33:07,151
Good afternoon.
644
00:33:07,218 --> 00:33:08,486
It warns of the plane's
645
00:33:08,553 --> 00:33:10,321
vulnerability to ice buildup
646
00:33:10,388 --> 00:33:12,223
and stresses the need
for frequent deicing
647
00:33:12,290 --> 00:33:13,624
in winter conditions.
648
00:33:15,026 --> 00:33:17,829
Even a small amount
of icing would be disastrous
649
00:33:17,895 --> 00:33:19,564
on an F-28.
650
00:33:24,736 --> 00:33:27,004
But 15 months later,
it becomes clear
651
00:33:27,071 --> 00:33:29,407
that Moshansky's warnings
have not been heard.
652
00:33:33,811 --> 00:33:36,047
U.S. Air flight 405
is preparing to fly
653
00:33:36,114 --> 00:33:39,650
from New York to Cleveland
on March 22, 1992.
654
00:33:42,754 --> 00:33:44,789
The plane is a Fokker F-28.
655
00:33:46,090 --> 00:33:47,091
And it's snowing.
656
00:33:50,228 --> 00:33:52,430
It's one degree below freezing.
657
00:33:52,497 --> 00:33:55,700
At 9:00 p.m., the jet is being
deiced for a second time
658
00:33:55,767 --> 00:33:58,002
since its arrival from Florida.
659
00:33:59,604 --> 00:34:02,440
In the past hour,
an inch of snow has fallen
660
00:34:02,507 --> 00:34:04,108
and shows no signs of stopping.
661
00:34:05,109 --> 00:34:08,012
U.S. Air 405,
clear to taxi runway 13.
662
00:34:09,347 --> 00:34:11,449
The crew prepares for takeoff.
663
00:34:13,084 --> 00:34:16,888
Flight 405 is an hour and
45 minutes behind schedule
664
00:34:16,954 --> 00:34:20,358
when Captain Wallace Majure
starts taxiing to runway 13.
665
00:34:22,960 --> 00:34:25,430
Then, unexpectedly...
666
00:34:25,496 --> 00:34:28,499
U.S. Air 405, turn
left and hold short of echo.
667
00:34:32,003 --> 00:34:34,238
Left on the inner,
hold short of echo.
668
00:34:34,305 --> 00:34:35,640
At 9:07 PM,
669
00:34:35,706 --> 00:34:38,509
flight 405
is forced to wait on the taxiway
670
00:34:38,576 --> 00:34:39,844
near runway 13.
671
00:34:41,946 --> 00:34:44,148
Another 23 minutes pass.
672
00:34:45,550 --> 00:34:47,718
First Officer John Rachuba
turns on a light
673
00:34:47,785 --> 00:34:49,520
that illuminates his wings.
674
00:34:49,587 --> 00:34:51,622
He checks the right wing
for ice.
675
00:34:51,689 --> 00:34:53,157
He sees none.
676
00:34:53,224 --> 00:34:55,893
Looks pretty good
to me, as far as I can see.
677
00:34:57,462 --> 00:35:00,598
U.S. Air 405,
runway 13, clear for takeoff.
678
00:35:01,866 --> 00:35:03,868
Even though
it's now been 35 minutes
679
00:35:03,935 --> 00:35:08,105
since their last deicing, the
crew does not request another.
680
00:35:08,172 --> 00:35:11,876
Takeoff thrust's set,
temp's okay.
681
00:35:13,144 --> 00:35:14,812
Everything proceeds
as it should,
682
00:35:16,214 --> 00:35:17,148
until...
683
00:35:17,215 --> 00:35:18,783
V-one.
684
00:35:20,585 --> 00:35:21,919
Rotate.
685
00:35:21,986 --> 00:35:25,056
...just after the
F-28 begins its rotation.
686
00:35:27,024 --> 00:35:29,861
The aircraft had
enough flying speed to,
687
00:35:29,927 --> 00:35:32,029
to lift off,
688
00:35:32,096 --> 00:35:33,464
barely lift off.
689
00:35:34,565 --> 00:35:37,235
The wings just could not
support the airplane.
690
00:35:37,301 --> 00:35:38,503
They knew they were in trouble.
691
00:35:39,403 --> 00:35:41,405
13 seconds
after lifting off,
692
00:35:41,472 --> 00:35:44,909
flight 405 crashes on the shore
of Flushing Bay.
693
00:35:48,746 --> 00:35:52,817
I don't think any pilot
really thinks he's gonna crash.
694
00:35:52,884 --> 00:35:55,219
They were trying to save
the airplane right to the end.
695
00:35:59,490 --> 00:36:02,627
27 of the 51 people
on board are killed.
696
00:36:05,096 --> 00:36:10,368
Another Fokker F-28 has crashed
with tragic consequences.
697
00:36:10,434 --> 00:36:12,537
My reaction
when I heard about it was:
698
00:36:12,603 --> 00:36:14,505
"My God, it's Dryden
all over again".
699
00:36:16,274 --> 00:36:18,042
Within days, investigator
700
00:36:18,109 --> 00:36:19,477
in charge Robert Benzon
701
00:36:19,544 --> 00:36:22,413
suspects that ice on the wings
was the major cause.
702
00:36:22,480 --> 00:36:23,915
It would be
very, very difficult
703
00:36:23,981 --> 00:36:27,718
for either of the pilots to
really detect ice on the wings
704
00:36:27,785 --> 00:36:29,120
looking backwards
over their shoulders
705
00:36:29,186 --> 00:36:31,389
through the side windows
of the airplane.
706
00:36:31,455 --> 00:36:33,124
Looks pretty good
to me, as far as I can see.
707
00:36:33,190 --> 00:36:36,127
So the Captain was
faced with quite a problem.
708
00:36:37,028 --> 00:36:38,596
If he wanted to be
deiced a third time,
709
00:36:38,663 --> 00:36:40,164
he would have had to
get out of the lines,
710
00:36:40,231 --> 00:36:42,967
taxi all the way back
into the parking area
711
00:36:43,034 --> 00:36:45,369
and meet up with
a deicing truck again.
712
00:36:45,436 --> 00:36:46,637
Take off thrusts.
713
00:36:46,704 --> 00:36:48,940
That would have put him
very, very late,
714
00:36:49,006 --> 00:36:52,443
and it may have even caused
the cancellation of the flight.
715
00:36:53,945 --> 00:36:58,015
After all of this work,
after all of the efforts,
716
00:36:58,082 --> 00:37:02,720
to see it happen again was
extremely frustrating.
717
00:37:08,092 --> 00:37:09,594
There were
no regulations in place
718
00:37:09,660 --> 00:37:11,796
requiring the crew
to seek another deicing
719
00:37:11,862 --> 00:37:13,364
after their extended delay.
720
00:37:15,366 --> 00:37:17,501
But Justice Moshansky
had called attention
721
00:37:17,568 --> 00:37:19,236
to the dangers of
long wait times
722
00:37:19,303 --> 00:37:21,105
when he issued
his interim report.
723
00:37:21,973 --> 00:37:24,008
If they had followed
the recommendations
724
00:37:24,075 --> 00:37:26,911
in my second interim report,
725
00:37:26,978 --> 00:37:28,980
this accident certainly
could have been averted.
726
00:37:35,653 --> 00:37:36,921
He also had
drawn attention
727
00:37:36,988 --> 00:37:38,889
to the limitations
of the deicing fluid
728
00:37:38,956 --> 00:37:40,291
being used at the time.
729
00:37:41,792 --> 00:37:43,327
Called type one fluid,
730
00:37:43,394 --> 00:37:45,529
it's a mixture of
antifreeze and water.
731
00:37:46,330 --> 00:37:47,665
Those chemicals
are designed
732
00:37:47,732 --> 00:37:49,767
that as you accelerate
down the runway,
733
00:37:49,834 --> 00:37:52,236
that they'll actually
shed off your wing,
734
00:37:52,303 --> 00:37:55,039
so that when you actually
want the wing to lift
735
00:37:55,106 --> 00:37:57,875
and produce lift,
that it's not contaminated.
736
00:37:59,043 --> 00:38:00,711
Type one fluid
is applied hot
737
00:38:00,778 --> 00:38:02,947
to deice the plane's surfaces.
738
00:38:04,181 --> 00:38:05,349
But it doesn't last long.
739
00:38:06,050 --> 00:38:09,320
Type one fluid
had a holdover time,
740
00:38:09,387 --> 00:38:13,724
in their best conditions,
of about 15 minutes.
741
00:38:13,791 --> 00:38:16,227
Under poor conditions
such as freezing rain,
742
00:38:16,293 --> 00:38:18,095
it could be as low
as six minutes.
743
00:38:19,330 --> 00:38:21,499
During the Air
Ontario investigation,
744
00:38:21,565 --> 00:38:23,734
Moshansky's team reached
a stark conclusion
745
00:38:23,801 --> 00:38:26,103
about the effectiveness
of type one fluid.
746
00:38:27,238 --> 00:38:28,372
Even if Captain Morwood
747
00:38:28,439 --> 00:38:30,775
could have deiced
his plane in Dryden...
748
00:38:30,841 --> 00:38:32,343
We're fired up,
taxiing for departure,
749
00:38:32,410 --> 00:38:34,311
requesting airways to Winnipeg.
750
00:38:35,012 --> 00:38:37,348
...it might have made
no difference.
751
00:38:39,483 --> 00:38:40,551
Hang on a sec,
guys.
752
00:38:40,618 --> 00:38:42,153
Is there a chance
that plane can hold?
753
00:38:42,219 --> 00:38:43,654
We're having some bad weather
up here.
754
00:38:43,721 --> 00:38:44,755
Unbelievable.
755
00:38:44,822 --> 00:38:46,590
Flight 1363
had to wait
756
00:38:46,657 --> 00:38:48,826
for the troubled
Cessna 150 to land.
757
00:38:49,527 --> 00:38:50,661
By the time he waited
758
00:38:50,728 --> 00:38:53,330
for this 150 aircraft
and pilot to land,
759
00:38:53,397 --> 00:38:55,833
and then they backtracked
and got into position,
760
00:38:55,900 --> 00:38:58,803
now they're in
a serious snowstorm,
761
00:38:58,869 --> 00:39:00,371
and they are getting
contaminated.
762
00:39:01,872 --> 00:39:03,507
Even if Morwood had deiced
763
00:39:03,574 --> 00:39:05,876
during his 30 minutes
on the ground...
764
00:39:05,943 --> 00:39:07,111
Rotate.
765
00:39:07,178 --> 00:39:08,279
...the delay
may have been enough
766
00:39:08,345 --> 00:39:10,548
for the fluid to stop working.
767
00:39:10,614 --> 00:39:13,284
The plane's wings may once again
have been coated in ice.
768
00:39:22,793 --> 00:39:26,330
It came out
in the examination
769
00:39:26,397 --> 00:39:29,767
of Air Ontario pilots that there
was a dire
770
00:39:29,834 --> 00:39:31,335
need for training,
771
00:39:31,402 --> 00:39:36,040
in terms of how the deicing,
anti-icing systems worked
772
00:39:36,107 --> 00:39:39,343
and how long your aircraft
was protected.
773
00:39:40,344 --> 00:39:44,381
As soon as our accident
occurred up in New York,
774
00:39:44,448 --> 00:39:46,817
we, of course, understood that
it was a similar aircraft,
775
00:39:46,884 --> 00:39:48,519
in fact, a nearly
identical aircraft
776
00:39:48,586 --> 00:39:50,321
to the Dryden accident airplane.
777
00:39:51,021 --> 00:39:54,759
The circumstances were similar
in both accidents,
778
00:39:54,825 --> 00:39:58,462
and the Dryden report
was a tour de force,
779
00:39:58,529 --> 00:40:01,198
which helped us focus
our investigation quite a bit.
780
00:40:03,234 --> 00:40:05,870
Justice Moshansky had
released his interim report
781
00:40:05,936 --> 00:40:08,839
more than a year before
the crash of flight 405.
782
00:40:09,473 --> 00:40:11,909
His recommendations
could have prevented it.
783
00:40:15,279 --> 00:40:16,814
Moshansky would soon discover
784
00:40:16,881 --> 00:40:18,883
that a breakdown
in communication
785
00:40:18,949 --> 00:40:21,952
had cost the lives of
27 people in New York.
786
00:40:31,295 --> 00:40:33,831
During his inquiry,
Justice Moshansky learned
787
00:40:33,898 --> 00:40:35,833
that there was another type
of deicing fluid
788
00:40:35,900 --> 00:40:37,568
available to
the airline industry.
789
00:40:41,105 --> 00:40:43,307
It's called type two fluid.
790
00:40:44,742 --> 00:40:46,744
It's thicker than type one,
which prevents it
791
00:40:46,811 --> 00:40:49,280
from immediately flowing off
an aircraft.
792
00:40:50,247 --> 00:40:52,082
A type two fluid
793
00:40:52,149 --> 00:40:55,452
is a much more gooey substance.
794
00:40:55,519 --> 00:40:57,955
I've heard it referred to
as almost mucus-like.
795
00:40:58,989 --> 00:41:01,592
With holdover times
of up to 45 minutes,
796
00:41:01,659 --> 00:41:03,561
it keeps ice from accumulating,
797
00:41:03,627 --> 00:41:06,897
then blows off the plane's
surfaces at takeoff.
798
00:41:08,399 --> 00:41:11,035
15 months before
the U.S. air crash,
799
00:41:11,101 --> 00:41:12,903
Moshansky recommended
greater use
800
00:41:12,970 --> 00:41:14,705
of the thicker type two fluid.
801
00:41:17,908 --> 00:41:21,045
Moshansky's investigators also
studied deicing practices
802
00:41:21,111 --> 00:41:22,913
at Toronto's Pearson Airport.
803
00:41:23,681 --> 00:41:26,050
We got hold
of a film crew,
804
00:41:26,116 --> 00:41:28,953
and we waited and watched
the weather very carefully
805
00:41:29,019 --> 00:41:33,257
until we found a forecast
of freezing rain.
806
00:41:33,324 --> 00:41:35,759
And we tracked one aircraft
807
00:41:35,826 --> 00:41:37,995
which was heading
for the Caribbean.
808
00:41:39,029 --> 00:41:41,332
The investigators
discovered an alarming gap
809
00:41:41,398 --> 00:41:44,301
in the time between
deicing and takeoff.
810
00:41:44,368 --> 00:41:48,305
And from the time the
aircraft was deiced on the gate
811
00:41:48,372 --> 00:41:50,507
until the time
the aircraft took off
812
00:41:50,574 --> 00:41:52,843
was somewhere in the order
of 41 minutes.
813
00:41:52,910 --> 00:41:56,680
So there was no doubt that
aircraft were departing
814
00:41:56,747 --> 00:41:58,382
Pearson Airport
815
00:41:58,449 --> 00:42:00,217
with a partially,
816
00:42:00,284 --> 00:42:03,654
or largely
contaminated wing surface.
817
00:42:05,489 --> 00:42:09,260
We then went to Chicago O'Hare.
818
00:42:09,326 --> 00:42:13,597
This was the first airport
to actually put in place
819
00:42:13,664 --> 00:42:15,799
runway end deicing pads.
820
00:42:15,866 --> 00:42:17,968
And it was very useful
821
00:42:18,035 --> 00:42:21,171
in terms of explaining to us
how these had evolved,
822
00:42:21,238 --> 00:42:24,408
what type of deicing equipment
they were using on them,
823
00:42:24,475 --> 00:42:26,110
how they worked.
824
00:42:26,176 --> 00:42:28,212
At the time of
the U.S. air crash,
825
00:42:28,279 --> 00:42:32,216
La Guardia did not offer deicing
at the runway, only at the gate.
826
00:42:35,619 --> 00:42:38,122
Again, 15 months
before the crash,
827
00:42:38,188 --> 00:42:40,257
Justice Moshansky
recommended the placement
828
00:42:40,324 --> 00:42:43,661
of deicing facilities at runways
instead of terminal gates.
829
00:42:46,196 --> 00:42:48,165
Moshansky also recommended
that pilots
830
00:42:48,232 --> 00:42:50,901
not only inspect their wings
from the cockpit...
831
00:42:50,968 --> 00:42:53,737
Looks pretty good
to me, as far as I can see.
832
00:42:53,804 --> 00:42:55,239
...but also
from the cabin.
833
00:42:55,306 --> 00:42:59,076
U.S. Air 405,
runway 13, clear for takeoff.
834
00:42:59,143 --> 00:43:01,478
Moshansky claims that
his report could have prevented
835
00:43:01,545 --> 00:43:03,514
the crash at La Guardia.
836
00:43:06,684 --> 00:43:08,986
But the Federal Aviation
Administration claims
837
00:43:09,053 --> 00:43:11,622
it never received
his report in 1990,
838
00:43:11,689 --> 00:43:13,724
and therefore couldn't
pass the information along
839
00:43:13,791 --> 00:43:15,893
to airlines and pilots.
840
00:43:15,960 --> 00:43:18,462
But justice Moshansky
doesn't accept that.
841
00:43:19,430 --> 00:43:20,597
My second interim
report went out
842
00:43:20,664 --> 00:43:24,735
in December of 1990.
843
00:43:26,637 --> 00:43:27,805
It was about a year and a half
844
00:43:27,871 --> 00:43:31,008
before the La Guardia crash
occurred.
845
00:43:32,910 --> 00:43:37,414
So I think it probably
sat on somebody's desk.
846
00:43:39,750 --> 00:43:42,119
The crash of
flight 1363 resulted
847
00:43:42,186 --> 00:43:45,456
in dozens of recommendations
that could save lives.
848
00:43:47,524 --> 00:43:50,594
The crash of flight 405 ensured
those recommendations
849
00:43:50,661 --> 00:43:52,363
were widely implemented.
850
00:43:53,864 --> 00:43:55,432
Well, there was a lot
that came out of Dryden.
851
00:43:55,499 --> 00:43:59,370
I mean, the commission came up
with 192 recommendations.
852
00:43:59,436 --> 00:44:02,306
It changed the whole nature
853
00:44:02,373 --> 00:44:04,641
of how we approach
contamination.
854
00:44:08,245 --> 00:44:11,915
We now have
runway end deicing pads,
855
00:44:11,982 --> 00:44:15,986
so they can get a final deicing
before they take off.
856
00:44:17,287 --> 00:44:19,656
This was something
directly the result
857
00:44:19,723 --> 00:44:21,992
of the Dryden Commission
Inquiry.
858
00:44:23,494 --> 00:44:27,164
Today, most airlines
use a new type of deicing fluid.
859
00:44:27,231 --> 00:44:30,367
Type four deicing fluid
lasts longer.
860
00:44:31,568 --> 00:44:34,304
It will stick to a wing
for up to two hours.
861
00:44:36,006 --> 00:44:37,941
And air traffic controllers
must now
862
00:44:38,008 --> 00:44:40,511
be able to tell flight crews
how long they will be delayed
863
00:44:40,577 --> 00:44:42,913
at the runway
after being deiced.
864
00:44:45,049 --> 00:44:49,219
Dryden is really
the first accident that explored
865
00:44:49,286 --> 00:44:52,322
not only what happens in
the pointed end of an airplane,
866
00:44:52,389 --> 00:44:56,393
but what happens within
a corporate culture.
867
00:44:56,460 --> 00:44:58,395
It put CEOs on notice
868
00:44:58,462 --> 00:45:01,498
that they can't hide
in the woodwork
869
00:45:01,565 --> 00:45:03,600
when an accident occurs.
870
00:45:06,670 --> 00:45:10,307
Dutch manufacturer
Fokker went bankrupt in 1996.
871
00:45:11,141 --> 00:45:13,077
Despite this, in 2009,
872
00:45:13,143 --> 00:45:17,548
there were still 55 Fokker F-28
jets in operation worldwide,
873
00:45:18,916 --> 00:45:21,151
mostly in warmer climates.
874
00:45:21,218 --> 00:45:22,719
Nobody should ever
lose their life
875
00:45:22,786 --> 00:45:26,156
due to a contamination accident
again in commercial aviation
876
00:45:26,223 --> 00:45:29,626
anywhere in a snow and ice
environment.
877
00:45:29,693 --> 00:45:31,261
We've learned all the lessons.
68044
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