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1
00:00:02,000 --> 00:00:06,240
This is our final
look at life in one of
Britain's busiest airports.
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00:00:06,240 --> 00:00:09,640
On today's show, Taaj has to
deal with some angry passengers.
3
00:00:09,640 --> 00:00:12,160
I've only got two sets of ears,
isn't it?
4
00:00:12,160 --> 00:00:13,840
Penny has to work in Economy.
5
00:00:13,840 --> 00:00:17,320
OK, scum, duty-free time!
Who wants booze and fags?
6
00:00:17,320 --> 00:00:21,120
And Fearghal consoles a passenger
with a birthday.
7
00:00:21,120 --> 00:00:23,240
39. Oof! That is old.
8
00:00:23,240 --> 00:00:27,200
I couldn't imagine being 39.
It's like 102 in gay years.
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00:00:59,640 --> 00:01:01,640
It's 6am.
10
00:01:01,640 --> 00:01:04,560
Thank you, Mr Levatu.
Enjoy your flight.
11
00:01:04,560 --> 00:01:07,600
And today is Keeley's first day
as FlyLo Check-in Manager.
12
00:01:07,600 --> 00:01:09,760
I need to buy a ticket
to Guernsey, please.
13
00:01:09,760 --> 00:01:11,360
- For today, sir?
- 15.05?
14
00:01:11,360 --> 00:01:12,880
Certainly, sir.
15
00:01:12,880 --> 00:01:16,720
That will be ã283.67 exactly.
16
00:01:16,720 --> 00:01:19,400
If you'd like to put your credit
card in the slot.
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00:01:19,400 --> 00:01:22,640
Just put in your PIN number
and there is your boarding pass.
18
00:01:22,640 --> 00:01:24,600
- Thank you.
- For your information,
19
00:01:24,600 --> 00:01:28,320
all FlyLo flights to Guernsey have
been suspended today
due to industrial action.
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00:01:28,320 --> 00:01:29,640
Next, please.
21
00:01:29,640 --> 00:01:34,960
Despite now being in charge,
Keeley is having to man the desks
on her own,
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00:01:34,960 --> 00:01:37,200
as all of her staff have walked out
on strike.
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00:01:37,200 --> 00:01:38,520
A strike?!
24
00:01:38,520 --> 00:01:41,080
And word soon reaches Head Office.
25
00:01:41,080 --> 00:01:43,680
Well, what is the matter
with these people?
26
00:01:43,680 --> 00:01:45,400
I already pay them ã2 an hour!
27
00:01:45,400 --> 00:01:49,960
Taaj has the unenviable task
of having to tell disgruntled
passengers
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00:01:49,960 --> 00:01:53,240
that no FlyLo planes
are taking off today.
29
00:01:53,240 --> 00:01:56,360
Everybody, quiet down! I've only
got two sets of ears, isn't it?
30
00:01:56,360 --> 00:01:58,720
What's happening
with the flight to Marbella?
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00:01:58,720 --> 00:02:00,680
- It's cancelled.
- And what about Lanzarote?
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00:02:00,680 --> 00:02:02,840
- Cancelled.
- What about the flight to Majorca?
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00:02:02,840 --> 00:02:05,360
Cancelled. Because of the strike,
all the flights is cancelled.
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00:02:05,360 --> 00:02:08,400
I'm here with my wife and kids.
This is our holiday.
35
00:02:08,400 --> 00:02:11,680
Thanks to you lot going on strike,
you've ruined our holiday.
36
00:02:11,680 --> 00:02:15,120
- No, boss, you ruined your holiday.
- How do you work that one out?
37
00:02:15,120 --> 00:02:18,320
Because you was a cheapskate and you
booked with a crap airline, isn't it?
38
00:02:18,320 --> 00:02:19,640
No!
39
00:02:19,640 --> 00:02:23,440
I'm 100% behind this strike.
They needs to pay us more money
40
00:02:23,440 --> 00:02:27,240
because I'm still living at home with
my parents, but I've got to move out
41
00:02:27,240 --> 00:02:30,240
because, like, last night,
I was watching Transformers
42
00:02:30,240 --> 00:02:34,320
and I had it paused on the bit
where Megan Fox is
leaning over the car bonnet,
43
00:02:34,320 --> 00:02:37,040
and my mum walked in and she saw it
and it was fully erect.
44
00:02:37,040 --> 00:02:40,400
Although the strike has grounded
all FlyLo planes,
45
00:02:40,400 --> 00:02:43,400
other airlines are operating
as normal.
46
00:02:43,400 --> 00:02:46,160
On this Great British Air flight
to Florida,
47
00:02:46,160 --> 00:02:49,240
Economy is packed,
but First Class is deserted.
48
00:02:49,240 --> 00:02:51,480
Well, it was going to be
a quiet day anyway.
49
00:02:51,480 --> 00:02:53,800
We only had two passengers
booked into First Class
50
00:02:53,800 --> 00:02:58,880
and the passengers in question
have just cancelled,
which is a dreadful shame.
51
00:03:01,840 --> 00:03:05,680
- Hi, Penny. Did you get the message?
- Yeah, such a pity they cancelled.
52
00:03:05,680 --> 00:03:07,560
No, the message about
helping us out in Economy?
53
00:03:08,560 --> 00:03:10,680
Piss off!
54
00:03:10,680 --> 00:03:15,000
Penny hasn't had to work
in Economy for 20 years.
55
00:03:15,000 --> 00:03:17,120
But today, she has no choice.
56
00:03:18,600 --> 00:03:19,880
Ugh!
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00:03:19,880 --> 00:03:23,000
PENNY: When you draw back
the curtain, the first thing
that really hits you
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00:03:23,000 --> 00:03:27,280
is the stench, and it's the stench
of the working man.
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00:03:27,280 --> 00:03:29,760
I mean, they're virtually like apes,
you know.
60
00:03:29,760 --> 00:03:31,800
So if you come at them
with some food...
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00:03:31,800 --> 00:03:32,840
Arrrgh, arrrgh!
62
00:03:32,840 --> 00:03:34,400
..they start attacking you.
63
00:03:34,400 --> 00:03:37,000
Hot towel? Hot towel?
64
00:03:38,720 --> 00:03:40,160
- Hot towel?
- I'm all right, thanks.
65
00:03:40,160 --> 00:03:42,440
- No, you should take a hot towel.
- I don't want it.
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00:03:42,440 --> 00:03:45,280
- No, you need to take it.
- I told you, no.
67
00:03:45,280 --> 00:03:47,160
Right...here.
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00:03:48,960 --> 00:03:50,280
Urgh!
69
00:03:51,760 --> 00:03:53,160
Hot towel?
70
00:03:53,160 --> 00:03:55,720
It's 10am, and back down on the
ground,
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00:03:55,720 --> 00:03:59,560
the airport's flying school
has a very nervous visitor.
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00:03:59,560 --> 00:04:01,400
Would you like to come in now,
please?
73
00:04:01,400 --> 00:04:05,400
Happy Burger employee Tommy
is determined to follow his dream
74
00:04:05,400 --> 00:04:07,520
- of becoming a pilot.
- Take a seat.
75
00:04:07,520 --> 00:04:11,800
And today, he has a make-or-break
interview at the flying school.
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00:04:11,800 --> 00:04:14,040
Right...name?
77
00:04:14,040 --> 00:04:17,120
- Tommy.
- Tommy what?
78
00:04:17,120 --> 00:04:18,720
Tommy Reid.
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00:04:18,720 --> 00:04:19,880
Age?
80
00:04:19,880 --> 00:04:21,960
20...
81
00:04:21,960 --> 00:04:23,400
- 20.
- ..two.
82
00:04:23,400 --> 00:04:24,880
22?
83
00:04:24,880 --> 00:04:27,160
Aye.
84
00:04:27,160 --> 00:04:28,320
Current occupation?
85
00:04:28,320 --> 00:04:30,320
Burgers.
86
00:04:31,360 --> 00:04:33,560
And what is your main
responsibility?
87
00:04:33,560 --> 00:04:35,200
Oh, buns.
88
00:04:38,480 --> 00:04:41,560
Qualifications?
Do you have any GCSEs?
89
00:04:41,560 --> 00:04:44,800
Well, you see, we don't have GCSEs
in Scotland. We just have Standards.
90
00:04:44,800 --> 00:04:46,720
Oh, I'm sorry,
do you have any Standards?
91
00:04:46,720 --> 00:04:47,800
No.
92
00:04:50,240 --> 00:04:52,840
Do you have any hobbies or
interests?
93
00:04:52,840 --> 00:04:55,280
- No.
- Come on...
94
00:04:55,280 --> 00:04:57,120
you must be able to think of
something.
95
00:04:57,120 --> 00:04:58,880
Oh...
96
00:04:58,880 --> 00:04:59,920
No.
97
00:05:02,760 --> 00:05:04,960
Finally, do you have
any medical conditions
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00:05:04,960 --> 00:05:07,280
that would prevent you
from becoming a pilot?
99
00:05:07,280 --> 00:05:09,480
Fear of flying.
100
00:05:12,760 --> 00:05:13,880
I think it went really well.
101
00:05:13,880 --> 00:05:15,920
In fact, I dinnae think
it could have gone much better.
102
00:05:15,920 --> 00:05:19,360
I wouldnae be surprised
if they let me fly a plane tomorrow.
103
00:05:19,360 --> 00:05:21,680
- Oh, did I get it?
- I'm sorry?
104
00:05:21,680 --> 00:05:24,120
- Did I get it?
- We'll write to you.
105
00:05:24,120 --> 00:05:25,960
Oh, no, don't do that.
I cannae read.
106
00:05:29,480 --> 00:05:31,320
Think I got it.
107
00:05:32,480 --> 00:05:36,840
Meanwhile, Chief Immigration Officer
Ian Foot is starting his shift.
108
00:05:36,840 --> 00:05:38,360
There are increasing
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00:05:38,360 --> 00:05:42,280
numbers of people who want
to come and live in this country,
110
00:05:42,280 --> 00:05:44,680
and that's because, let's be frank,
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00:05:44,680 --> 00:05:47,360
it is the greatest country in the
world.
112
00:05:47,360 --> 00:05:51,920
So to stem the tide of immigrants,
I stop anyone with
a foreign-sounding name.
113
00:05:51,920 --> 00:05:55,120
Like Wong or Patel...
114
00:05:55,120 --> 00:05:56,720
or Murphy.
115
00:05:56,720 --> 00:05:59,840
Today, Ian is interrogating
a Polish man
116
00:05:59,840 --> 00:06:02,760
who has just arrived
on a flight from Warsaw.
117
00:06:02,760 --> 00:06:06,360
Right, now the problem you have,
Mr...
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00:06:06,360 --> 00:06:11,080
Dubrovsky, is I believe it is your
plan to work here illegally.
119
00:06:11,080 --> 00:06:15,000
- That is ridiculous.
- Well, you say that, Mr...
120
00:06:15,000 --> 00:06:16,840
Dubrovsky.
121
00:06:16,840 --> 00:06:20,560
But there are increasing numbers of
people in this country from Poland -
122
00:06:20,560 --> 00:06:23,360
Poles, Polacks, benefit cheats,
call them what you will,
123
00:06:23,360 --> 00:06:26,640
who come over here, take our jobs
and eat our cabbage.
124
00:06:26,640 --> 00:06:30,160
- That is very offensive.
- I tell you what is offensive, Mr...
125
00:06:30,160 --> 00:06:33,800
Dubrovsky, is the floodgates being
open to people like you.
126
00:06:33,800 --> 00:06:37,640
How do I know your plan is not
to work here illegally as a plumber
127
00:06:37,640 --> 00:06:40,120
or a cleaner or a builder
or a lap dancer?
128
00:06:40,120 --> 00:06:41,840
Because I already have a job here.
129
00:06:41,840 --> 00:06:45,040
During the day, maybe, Mr...
130
00:06:46,040 --> 00:06:47,320
..Dubrovsky.
131
00:06:47,320 --> 00:06:48,720
But how do I know, in the evenings,
132
00:06:48,720 --> 00:06:51,400
you're not going to be shaking
your booty at Spearmint Rhino?
133
00:06:51,400 --> 00:06:54,680
Because I am the Polish Ambassador
to the United Kingdom.
134
00:07:01,200 --> 00:07:03,920
What I'm going to do is I'm going
to let you in this time
135
00:07:03,920 --> 00:07:05,480
and I wish you a pleasant stay.
136
00:07:08,000 --> 00:07:10,520
The way you've spoken about
my countrymen is disgusting.
137
00:07:10,520 --> 00:07:14,200
I'm going to make a formal complaint
about you. What is your name?
138
00:07:14,200 --> 00:07:15,840
Sheila Bennett.
139
00:07:18,560 --> 00:07:21,360
I want to know the name of this
gentleman who has
just interviewed me.
140
00:07:21,360 --> 00:07:23,920
His attitude was
absolutely outrageous.
141
00:07:28,120 --> 00:07:31,800
Many people who pass through
the airport require extra attention.
142
00:07:31,800 --> 00:07:35,280
And they are the responsibility
of Corinne.
143
00:07:35,280 --> 00:07:37,880
My job is to greet people
coming off the aircraft
144
00:07:37,880 --> 00:07:41,160
who have special needs.
For example, today,
145
00:07:41,160 --> 00:07:44,560
I'm meeting an elderly gentleman
who's flying in from Saudi Arabia
146
00:07:44,560 --> 00:07:48,760
who has mobility issues,
and I'll be there to guide him
through the airport,
147
00:07:48,760 --> 00:07:53,160
passport control,
baggage reclaim and into his taxi
as smoothly as possible.
148
00:07:56,240 --> 00:07:58,720
Corinne has worked at the airport
for five years.
149
00:07:58,720 --> 00:08:02,560
When I originally applied for this
post, I was turned down.
150
00:08:02,560 --> 00:08:06,040
But it went to an industrial
tribunal and I was given the job.
151
00:08:06,040 --> 00:08:09,640
But the airline now does have to
employ someone to wheel me,
152
00:08:09,640 --> 00:08:11,280
and that person is Bob.
153
00:08:12,600 --> 00:08:14,560
I am Bob.
154
00:08:14,560 --> 00:08:18,320
Some people have suggested
that I shouldn't have this job.
155
00:08:18,320 --> 00:08:22,400
But I say that those people are
just being racist against disableds.
156
00:08:22,400 --> 00:08:25,400
I'm actually glad to be taking part
in this documentary
157
00:08:25,400 --> 00:08:29,280
because if you think about it, how
many disabled people are there on TV?
158
00:08:29,280 --> 00:08:33,000
David Blunkett, Stephen Hawking,
Piers Morgan.
159
00:08:33,000 --> 00:08:36,000
Our Lady Air cabin crew member
Fearghal
is desperate
160
00:08:36,000 --> 00:08:38,760
to win the Steward of the Year
Competition.
161
00:08:38,760 --> 00:08:42,840
But on today's flight to Barcelona,
he's being less than attentive,
162
00:08:42,840 --> 00:08:45,520
as he's waiting for the nominations
to be announced.
163
00:08:45,520 --> 00:08:48,080
Well, you're not supposed to have
your phone on during the flight.
164
00:08:48,080 --> 00:08:50,680
It can interfere with
the aircraft's navigation system
165
00:08:50,680 --> 00:08:52,360
and could cause the plane to crash,
166
00:08:52,360 --> 00:08:54,040
but this is obviously
a very important call.
167
00:08:54,920 --> 00:08:57,760
TANNOY: Ladies and gentlemen,
thank you for flying Our Lady Air.
168
00:08:57,760 --> 00:09:01,280
We're about to begin our descent
so please fasten your seatbelts
169
00:09:01,280 --> 00:09:02,800
and say three Hail Marys.
170
00:09:02,800 --> 00:09:05,480
- Excuse me?
- Yes?
171
00:09:05,480 --> 00:09:08,200
We've only been
in the air 40 minutes.
We can't be landing in Barcelona yet.
172
00:09:08,200 --> 00:09:10,480
No, we are.
We're landing at Shannon, Barcelona.
173
00:09:10,480 --> 00:09:12,920
- Shannon, Barcelona?
- That's right.
174
00:09:12,920 --> 00:09:15,040
But Shannon's in Ireland.
175
00:09:15,040 --> 00:09:18,680
Yes, madam. In order
to keep our fare prices competitive
we do sometimes land
176
00:09:18,680 --> 00:09:21,320
at airports a little further away
from the city centre.
177
00:09:21,320 --> 00:09:24,600
But we're landing in Ireland.
That's nowhere near Barcelona.
178
00:09:24,600 --> 00:09:27,920
Oh, no, don't worry. A short coach
transfer to your final destination
179
00:09:27,920 --> 00:09:29,840
is included in the price
of your ticket.
180
00:09:29,840 --> 00:09:32,920
Shannon to Rosslare, catch the ferry,
down at Dover,
181
00:09:32,920 --> 00:09:36,920
over to Calais,
through France, across the Pyrenees
and into Barcelona
182
00:09:36,920 --> 00:09:39,120
- in time for your evening meal.
- Which evening?
183
00:09:39,120 --> 00:09:41,000
- Tuesday.
- That's absolutely...
184
00:09:41,000 --> 00:09:44,080
- Excuse me, can you watch
your language, please, madam?
- I'm just...
185
00:09:44,080 --> 00:09:46,160
I don't want to have
to use the restraints.
186
00:09:46,160 --> 00:09:49,120
PHONE RINGS
Cor!
187
00:09:49,120 --> 00:09:51,400
Hello? Hello?
188
00:09:51,400 --> 00:09:53,160
Hel...?
189
00:09:55,720 --> 00:09:58,520
Can you turn the thrusters down?
I can hardly hear!
190
00:09:58,520 --> 00:09:59,800
Thank you.
191
00:09:59,800 --> 00:10:01,920
Yes?
192
00:10:01,920 --> 00:10:05,080
Really? Well, that's fantastic news,
thank you so much!
193
00:10:05,080 --> 00:10:06,880
I'll see you there!
194
00:10:06,880 --> 00:10:08,040
Yes!
195
00:10:08,040 --> 00:10:09,160
- Excuse me?
- Yes?
196
00:10:09,160 --> 00:10:12,920
You're not allowed to use mobile
phones on an aeroplane.
I could report you for that.
197
00:10:12,920 --> 00:10:17,440
Oh, really? Well, I've just been
nominated for Steward Of The Year,
198
00:10:17,440 --> 00:10:19,960
so shove that up your fat arse.
199
00:10:21,720 --> 00:10:23,520
Shepherd's pie or mushroom risotto?
200
00:10:23,520 --> 00:10:25,960
It's two hours into the flight
to Florida,
201
00:10:25,960 --> 00:10:30,440
and Penny is struggling to come
to terms with her new environment.
202
00:10:30,440 --> 00:10:32,960
Urgh, don't touch me!
203
00:10:32,960 --> 00:10:34,960
The noise, the people.
204
00:10:34,960 --> 00:10:37,720
There's only one word
to describe them. Savages.
205
00:10:37,720 --> 00:10:39,840
And I just poked my head
in the lavatorium.
206
00:10:39,840 --> 00:10:42,880
It's positively medieval in there.
207
00:10:42,880 --> 00:10:47,800
Ladies and...
People of cattle class,
may I have your attention, please?
208
00:10:47,800 --> 00:10:50,440
I have just returned from
an inspection
209
00:10:50,440 --> 00:10:55,320
of the on-board convenience,
and one of you has left it
in a revolting state.
210
00:10:55,320 --> 00:10:59,400
Who didn't flush?
Come on. Who didn't flush?
211
00:10:59,400 --> 00:11:02,400
It was someone who had
the mushroom risotto.
212
00:11:02,400 --> 00:11:04,440
Hands up if you had
the mushroom risotto.
213
00:11:04,440 --> 00:11:06,880
PENNY: This whole frightful situation
214
00:11:06,880 --> 00:11:10,880
would never occur in First Class.
People in First Class
don't forget to flush.
215
00:11:10,880 --> 00:11:12,480
They're very diligent flushers.
216
00:11:12,480 --> 00:11:14,320
And if they do, it doesn't matter
217
00:11:14,320 --> 00:11:18,120
because their stools
are perfectly formed and odour-free.
218
00:11:18,120 --> 00:11:21,600
NARRATOR: It's midday, and back
in the terminal the FlyLo strike
219
00:11:21,600 --> 00:11:25,440
is causing knock-on problems
for coffee-kiosk employee Precious,
220
00:11:25,440 --> 00:11:27,160
who's having to close early.
221
00:11:27,160 --> 00:11:28,800
PRECIOUS: We got the coffee,
222
00:11:28,800 --> 00:11:32,160
we got the milk, we got the water,
we got the fire, we got the sugar
223
00:11:32,160 --> 00:11:34,240
and we got the sweetener
for our fat friend
224
00:11:34,240 --> 00:11:36,160
who is afflicted with the diabesity.
225
00:11:36,160 --> 00:11:39,600
Praise be to Jesus,
he died for our sins!
226
00:11:39,600 --> 00:11:42,600
But today, we got no customer.
227
00:11:42,600 --> 00:11:45,320
All them FlyLo staff is on strike.
228
00:11:45,320 --> 00:11:48,520
Them folk just lazy, lazy, lazy.
229
00:11:48,520 --> 00:11:50,800
They doesn't know what hard work is.
230
00:11:50,800 --> 00:11:55,120
I've been working at this kiosk,
day in, day out, for 20 year now,
231
00:11:55,120 --> 00:11:59,080
and in that time,
I sold over 100 cup of coffee.
232
00:11:59,080 --> 00:12:02,200
But today, this airport just empty
233
00:12:02,200 --> 00:12:06,720
so me got no option but to
close early, which as you know,
me hates to do.
234
00:12:06,720 --> 00:12:08,920
Well, you know what they say.
235
00:12:08,920 --> 00:12:12,120
Them low-cost airlines
is the work of the Devil.
236
00:12:12,120 --> 00:12:15,280
Corinthians, chapter 2,
verses 10 to 11.
237
00:12:17,160 --> 00:12:18,200
Closed!
238
00:12:19,720 --> 00:12:23,600
NARRATOR: Over in Departures,
Moses is collecting for charity.
239
00:12:23,600 --> 00:12:25,880
MOSES: As you may know, I do
240
00:12:25,880 --> 00:12:28,920
a lot of work behind the scenes
for my charity, WishWings,
241
00:12:28,920 --> 00:12:30,720
if you'll pardon the pun.
242
00:12:30,720 --> 00:12:34,960
Basically, it's free flights
for very ill children.
243
00:12:34,960 --> 00:12:38,000
We take sick kids and we give them
a break from being ill.
244
00:12:38,000 --> 00:12:40,920
Well, I mean, they're still ill
but they're on a plane.
245
00:12:40,920 --> 00:12:43,920
And I'm very excited
because I'm actually releasing
246
00:12:43,920 --> 00:12:47,880
a charity single, which I'm hoping
will be Christmas number one.
247
00:12:47,880 --> 00:12:52,000
It's a cover of the West Life
classic, Flying Without Wings.
248
00:12:52,000 --> 00:12:54,680
And I've posted the video
on YouTube.
249
00:12:54,680 --> 00:12:57,200
So I'll just show you that.
250
00:12:57,200 --> 00:13:01,800
(TUNELESSLY)
# Everybody's looking for that
something
251
00:13:03,360 --> 00:13:08,160
♪ One thing that makes it all
complete
252
00:13:10,080 --> 00:13:14,440
♪ You'll find it
in the strangest places
253
00:13:17,160 --> 00:13:21,080
♪ Places you never knew
it could be... ♪
254
00:13:21,080 --> 00:13:25,000
I played all the instruments myself.
255
00:13:25,000 --> 00:13:29,360
I don't like to blow my own trumpet
but I did actually
blow my own trumpet!
256
00:13:29,360 --> 00:13:33,880
♪ ..And it's like flying
without wings
257
00:13:33,880 --> 00:13:36,720
♪ Cos you're my special thing
258
00:13:36,720 --> 00:13:41,560
♪ I'm flying without wings... ♪
259
00:13:41,560 --> 00:13:43,640
I love you, Moses.
260
00:13:43,640 --> 00:13:45,800
I love you, child.
261
00:13:45,800 --> 00:13:50,640
♪ I'm flying without wings. ♪
262
00:13:55,000 --> 00:13:57,840
As you can see,
it's already had seven hits
263
00:13:57,840 --> 00:14:00,880
so it's something
of an internet phenomenon.
264
00:14:00,880 --> 00:14:05,040
Do I hope it brings my music
to a wider audience? Yes.
265
00:14:05,040 --> 00:14:09,120
Do I also hope it raises some money
for sick children? Yeah.
266
00:14:09,120 --> 00:14:11,560
That would be a bonus.
267
00:14:11,560 --> 00:14:13,600
NARRATOR: Meanwhile,
in Baggage Handling...
268
00:14:15,240 --> 00:14:17,760
..the strike is having
an unexpected effect.
269
00:14:17,760 --> 00:14:19,200
JOHN: I'm all for going
270
00:14:19,200 --> 00:14:22,480
- on strike, me.
- We don't work for FlyLo, Dad.
271
00:14:22,480 --> 00:14:26,640
Yeah, but it's solidarity, though,
innit, boy? With my FlyLo brothers.
272
00:14:26,640 --> 00:14:28,840
What about all those cases
from Lufthansa?
273
00:14:28,840 --> 00:14:31,200
Nah! Point of principle.
Won't touch 'em.
274
00:14:31,200 --> 00:14:33,280
Right, I'm off.
275
00:14:33,280 --> 00:14:36,560
- Where are you going?
- I'm going home, boy!
276
00:14:36,560 --> 00:14:38,880
Well, when you get home,
can you do your washing-up?
277
00:14:38,880 --> 00:14:41,560
Nah, mate. I'm on strike, aren't I?
278
00:14:45,560 --> 00:14:49,560
It's lunchtime and the busy period
for the airport pub,
279
00:14:49,560 --> 00:14:52,880
- run by Ray and Anne Wilkins.
- Me and the wife
280
00:14:52,880 --> 00:14:57,720
used to run a lovely little
country pub in Wiltshire,
called The Yeoman's Rest.
281
00:14:57,720 --> 00:14:59,760
- A lovely pub, wasn't it, Ray?
- Yeah.
282
00:14:59,760 --> 00:15:01,880
We used to live above it.
283
00:15:01,880 --> 00:15:04,720
I'd do ploughman's during the week
and then roast of a Sunday.
284
00:15:04,720 --> 00:15:05,840
Beef, lamb or pork.
285
00:15:05,840 --> 00:15:07,760
It's very different now.
286
00:15:07,760 --> 00:15:11,720
Now, to get to work, we have to
park the car three mile away
and get on a monorail.
287
00:15:11,720 --> 00:15:13,760
- Lamb was the most popular.
- Yeah.
288
00:15:13,760 --> 00:15:17,640
My dream is to turn this place
into more of a local.
289
00:15:17,640 --> 00:15:20,880
Hello, there! Usual, is it?
290
00:15:20,880 --> 00:15:22,520
I've never been here before.
291
00:15:22,520 --> 00:15:25,480
I'm hoping people
will love the atmosphere so much,
292
00:15:25,480 --> 00:15:28,520
they'll think, "Bugger the flight,
I'm staying here."
293
00:15:28,520 --> 00:15:30,880
You've tried everything, though,
ain't you, Ray?
294
00:15:30,880 --> 00:15:34,920
Karaoke, stand-up comedy,
Friday-night disco,
295
00:15:34,920 --> 00:15:36,480
badger-baiting.
296
00:15:36,480 --> 00:15:40,720
RAY: The trouble is,
the longest anyone has ever
stayed here is 12 minutes.
297
00:15:45,520 --> 00:15:48,240
- NARRATOR: Over at Happy Burger...
- TOMMY: I've got it!
298
00:15:48,240 --> 00:15:51,280
..Tommy's received a letter
from the flying school.
299
00:15:51,280 --> 00:15:52,920
"Dear Tommy,
300
00:15:52,920 --> 00:15:54,920
"thank you for your application.
301
00:15:54,920 --> 00:15:59,600
"Unfortunately, you do not have
the required...qualif...
302
00:15:59,600 --> 00:16:02,040
"qauli...quali..."
303
00:16:02,040 --> 00:16:04,880
- Qualifications.
- "..qualitifications.
304
00:16:04,880 --> 00:16:07,560
"We wish you luck in the future."
305
00:16:10,320 --> 00:16:12,960
Sorry about that, Tommy.
306
00:16:12,960 --> 00:16:15,360
Bad luck, Tommy.
307
00:16:15,360 --> 00:16:18,680
TOMMY: That's it.
Never going to be a pilot.
308
00:16:18,680 --> 00:16:20,320
So I'm going to hand in my notice
309
00:16:20,320 --> 00:16:23,760
cos the only reason I was working
here was to help me become a pilot.
310
00:16:23,760 --> 00:16:25,520
I actually live 400 miles away.
311
00:16:25,520 --> 00:16:28,080
I have to get seven buses in
every morning.
312
00:16:28,080 --> 00:16:31,920
Some days the traffic's so bad that
I just have to stay here overnight
313
00:16:31,920 --> 00:16:33,920
and sleep on a bed of nuggets
314
00:16:33,920 --> 00:16:36,800
and use, like, a bun as a pillow.
315
00:16:36,800 --> 00:16:40,440
Back at the WishWings stall,
there's an emergency.
316
00:16:40,440 --> 00:16:44,040
Moses has collapsed and the airport's
paramedics waste no time
317
00:16:44,040 --> 00:16:47,320
in calling an ambulance.
318
00:16:47,320 --> 00:16:50,160
The children! The children!
How are the children?!
319
00:16:50,160 --> 00:16:52,280
- Stay nice and relaxed.
- I must help the children!
320
00:16:52,280 --> 00:16:56,920
As his colleagues fear the worst,
Moses is rushed to hospital.
321
00:16:56,920 --> 00:16:59,760
(BLEEPING)
322
00:17:01,080 --> 00:17:03,440
I don't think I'm going to make it.
323
00:17:03,440 --> 00:17:08,360
All I care about is that my charity,
WishWings, lives on.
324
00:17:08,360 --> 00:17:10,880
If you'll pardon the pun.
325
00:17:10,880 --> 00:17:14,440
And can you ask Elton John
to sing at my funeral?
326
00:17:15,960 --> 00:17:19,680
Or, if he's not available,
Leona Lewis.
327
00:17:23,040 --> 00:17:28,080
Over at Special Services, Corinne's
helper Bob has hurt his back.
328
00:17:29,680 --> 00:17:36,040
With the FlyLo strike in full flow,
no-one is manning the sales desk.
329
00:17:36,040 --> 00:17:37,680
Typical.
330
00:17:37,680 --> 00:17:41,200
My first complaint is that there's
no-one to complain to,
331
00:17:41,200 --> 00:17:44,440
which, in itself,
is a pretty serious complaint.
332
00:17:44,440 --> 00:17:48,320
Secondly, we have had - and I'm
not going to beat about the bush -
333
00:17:48,320 --> 00:17:50,240
the holiday from hell.
334
00:17:50,240 --> 00:17:54,160
After last week's catastrophe,
FlyLo recommended
335
00:17:54,160 --> 00:17:57,720
that we go to the little-known
African island of Tubutu.
336
00:17:57,720 --> 00:18:01,280
It wasn't long before the dark art
of voodoo raised its ugly head.
337
00:18:01,280 --> 00:18:02,800
Yes, thank you, Peter.
338
00:18:02,800 --> 00:18:05,000
We landed at the airport
and, within seconds,
339
00:18:05,000 --> 00:18:07,520
we were kidnapped by a voodoo tribe.
340
00:18:07,520 --> 00:18:10,120
I thought, "We didn't sign up
for this excursion
341
00:18:10,120 --> 00:18:12,240
"but, hey-ho,
let's keep an open mind."
342
00:18:12,240 --> 00:18:13,800
We were taken to the jungle...
343
00:18:13,800 --> 00:18:15,640
All in good time, Peter.
344
00:18:15,640 --> 00:18:17,960
We were taken to the jungle
and tied to a tree.
345
00:18:17,960 --> 00:18:20,360
In the process,
they ripped my cagoule.
346
00:18:20,360 --> 00:18:23,880
Night fell and the high priestess
put a curse on Peter.
347
00:18:23,880 --> 00:18:27,800
She then produced a voodoo doll
and manipulated Peter
348
00:18:27,800 --> 00:18:31,160
into impregnating
all the young females of the tribe.
349
00:18:31,160 --> 00:18:33,520
There were 17 in total, virgins.
350
00:18:33,520 --> 00:18:37,160
There were 17 in total,
all of them apparently virgins.
351
00:18:37,160 --> 00:18:39,240
It was abhorrent for me to watch
352
00:18:39,240 --> 00:18:42,680
and, if I know Peter, he would've
found it deeply degrading.
353
00:18:42,680 --> 00:18:44,200
I was banging away till dawn.
354
00:18:44,200 --> 00:18:46,320
- Peter, don't be so crude!
- Sorry, Judith.
355
00:18:46,320 --> 00:18:48,600
He was rutting away till dawn.
356
00:18:48,600 --> 00:18:51,960
Fortunately, after eight
or nine hours, Peter was spent
357
00:18:51,960 --> 00:18:55,600
and the high priestess very kindly
gave us a lift back to the airport.
358
00:18:55,600 --> 00:19:00,560
I must say, for as long as I live,
I would never go back there.
359
00:19:00,560 --> 00:19:02,760
I would.
360
00:19:03,040 --> 00:19:07,840
It's 5pm and Ian Foot
is clearing out his office.
361
00:19:07,840 --> 00:19:10,920
After a formal complaint
by the Polish Ambassador,
362
00:19:10,920 --> 00:19:13,880
he has been suspended on full pay.
363
00:19:13,880 --> 00:19:17,880
I've come to expect this sort of
thing. I was suspended
a couple of years back.
364
00:19:17,880 --> 00:19:20,640
A gentleman in a wheelchair
came through border control.
365
00:19:20,640 --> 00:19:23,560
He had a British passport
but an American accent.
366
00:19:23,560 --> 00:19:27,000
So I asked him to step aside...
Well, wheel aside.
367
00:19:27,000 --> 00:19:29,360
Turned out it was
Professor Stephen Hawking.
368
00:19:29,360 --> 00:19:34,240
But you can't make an omelette
without breaking some eggs.
369
00:19:35,320 --> 00:19:37,120
Or indeed adding
butter and seasoning.
370
00:19:37,120 --> 00:19:40,320
I bounced back from that
and I'll bounce back from this.
371
00:19:40,320 --> 00:19:46,480
What I'll probably do now
is go home, open a tin of soup,
see what's on TV,
372
00:19:46,480 --> 00:19:50,920
and if I'm still feeling down this
afternoon, I'll call a prostitute.
373
00:19:50,920 --> 00:19:54,840
Not a Polish one.
A British one, obviously.
374
00:19:55,840 --> 00:19:57,480
Also heading home is Tommy,
375
00:19:57,480 --> 00:20:00,800
who has just finished his final shift
at Happy Burger
376
00:20:00,800 --> 00:20:03,760
and is bidding
a fond farewell to the airport.
377
00:20:03,760 --> 00:20:05,760
Why haven't you got
any clothes on, Tommy?
378
00:20:05,760 --> 00:20:08,240
Eh? I had to give the uniform back.
379
00:20:08,240 --> 00:20:13,360
Thing is, my foster mother
always told me that if I didnae
make it as a pilot,
380
00:20:13,360 --> 00:20:16,000
it was important to have
something to fall back on.
381
00:20:16,000 --> 00:20:18,760
So I'm going to apply
to become a spaceman.
382
00:20:29,040 --> 00:20:31,040
Thank you very much, sir.
383
00:20:31,040 --> 00:20:34,360
It's been three hours since Moses
was rushed to hospital.
384
00:20:34,360 --> 00:20:38,520
But to everyone's surprise,
he's back at his stall.
385
00:20:38,520 --> 00:20:42,520
What happened was I blew
too hard on a balloon, and I fainted.
386
00:20:42,520 --> 00:20:46,200
I think it's ironic that this
happened while I was helping others.
387
00:20:46,200 --> 00:20:48,640
Maybe sometimes I give too much.
388
00:20:48,640 --> 00:20:51,800
Anyway, at the hospital,
I had a lot of test and scans,
389
00:20:51,800 --> 00:20:55,800
and the doctor said that from now on,
I'm going to have to
use one of these.
390
00:20:58,800 --> 00:21:00,960
And even that's quite strenuous.
391
00:21:03,560 --> 00:21:07,880
It's seven o'clock,
and with the strike now
crippling all FlyLo services,
392
00:21:07,880 --> 00:21:12,160
Omar Baba decides to tackle
the ringleaders face to face.
393
00:21:12,160 --> 00:21:13,760
Boy! Come!
394
00:21:15,920 --> 00:21:19,400
Because FlyLo doesn't pay us enough,
isn't it? Yeah, yeah?
395
00:21:19,400 --> 00:21:23,440
Because we is working too many hours,
isn't it? Yeah, yeah?
396
00:21:23,440 --> 00:21:25,440
We need to confront this Omar Baba
397
00:21:25,440 --> 00:21:29,240
and we need to tell him that we
is not going to take it any more.
You get me?
398
00:21:29,240 --> 00:21:31,880
- Yeah? You get me?
- (SHOUTS OF AGREEMENT)
399
00:21:31,880 --> 00:21:35,840
Yeah? You get me? Yeah? You get me?
Oh...um...oh...
400
00:21:35,840 --> 00:21:40,400
- Hello, Mr Baba.
- Please...carry on.
401
00:21:40,400 --> 00:21:42,120
Hmm?
402
00:21:42,120 --> 00:21:46,360
Oh, no, I wasn't doing anything.
I was just listening to,
um, some other people.
403
00:21:46,360 --> 00:21:50,640
In fact...in fact, it was her.
She's actually quite a shit-stirrer.
404
00:21:50,640 --> 00:21:53,160
Please...be seated.
405
00:21:57,880 --> 00:22:00,160
I am a humble man.
406
00:22:01,600 --> 00:22:05,080
When I started this airline,
all I had was a dream...
407
00:22:05,080 --> 00:22:09,200
and ã3.2 billion my father gave me.
408
00:22:09,200 --> 00:22:13,240
And now FlyLo
is the UK's seventh favourite...
409
00:22:13,240 --> 00:22:15,040
Eighth!
410
00:22:15,040 --> 00:22:18,800
..eighth favourite low-cost airline.
411
00:22:18,800 --> 00:22:23,120
To me, FlyLo is a family,
412
00:22:23,120 --> 00:22:25,920
and you are my children.
413
00:22:25,920 --> 00:22:27,920
I know you all by name...
414
00:22:29,200 --> 00:22:30,720
Pet-e.
415
00:22:30,720 --> 00:22:32,960
Jane-et.
416
00:22:32,960 --> 00:22:37,520
And, ah, my oldest friend, Trainee.
(CHUCKLES)
417
00:22:37,520 --> 00:22:41,840
How many times have we laughed
together about the low-cost airline
business, huh?
418
00:22:41,840 --> 00:22:43,320
(CHUCKLES)
419
00:22:43,320 --> 00:22:44,480
Ew.
420
00:22:44,480 --> 00:22:46,040
We are family.
421
00:22:46,040 --> 00:22:47,800
We must pull together.
422
00:22:47,800 --> 00:22:51,680
What is 18-hour shift between
family, huh?
423
00:22:51,680 --> 00:22:52,800
(MURMURING)
424
00:22:52,800 --> 00:22:56,080
What is inadequate toilet facilities
between family?
425
00:22:56,080 --> 00:22:57,360
ALL: Yeah!
426
00:22:57,360 --> 00:23:00,800
What is highly flammable uniforms
between family?
427
00:23:00,800 --> 00:23:04,560
- ALL: Yeah!
- Come on, be a family...
428
00:23:04,560 --> 00:23:06,520
and go back to work.
429
00:23:11,280 --> 00:23:12,800
OK!
430
00:23:12,800 --> 00:23:15,520
First thing tomorrow,
have them all fired.
431
00:23:15,520 --> 00:23:16,680
Yes, sir.
432
00:23:16,680 --> 00:23:19,120
The big night has arrived,
433
00:23:19,120 --> 00:23:22,840
and Fearghal is about to
find out if he's been named
Steward of the Year.
434
00:23:22,840 --> 00:23:26,400
- Good luck, Fearghal.
- Thank you.
435
00:23:26,400 --> 00:23:28,200
So, I get a call from my agent,
who said,
436
00:23:28,200 --> 00:23:30,480
"Dale, would you present
the Steward of the Year awards?"
437
00:23:30,480 --> 00:23:34,080
And I thought,
"A room full of trolley dollies?
438
00:23:34,080 --> 00:23:36,760
"Too camp for me. No, thank you!"
439
00:23:36,760 --> 00:23:40,000
- (LAUGHTER AND APPLAUSE)
- That's good, a good gay joke.
440
00:23:40,000 --> 00:23:42,640
Now, I know you have all
been going wild in the aisles
441
00:23:42,640 --> 00:23:44,160
just to get your hands on this...
442
00:23:44,160 --> 00:23:46,840
- AUDIENCE: Ooh!
- ..the fabulous golden trolley.
443
00:23:46,840 --> 00:23:48,960
So, here are your nominations.
444
00:23:48,960 --> 00:23:51,680
- Mary O'Mara...
- (CHEERING AND APPLAUSE)
445
00:23:51,680 --> 00:23:55,480
..Seamus O'Shaughnessy,
Larry O'Leary,
446
00:23:55,480 --> 00:23:58,640
- Denise O'Donaghey...
- (CHEERING)
447
00:23:58,640 --> 00:24:00,960
- ..and Fearghal O'Farrell.
- Whoo!
448
00:24:00,960 --> 00:24:02,600
(SCATTERED APPLAUSE)
449
00:24:02,600 --> 00:24:06,040
I haven't been this excited since
Boots did a two-for-one on Fake Bake.
450
00:24:06,040 --> 00:24:08,360
(LAUGHTER)
451
00:24:08,360 --> 00:24:10,080
The winner is...
452
00:24:10,080 --> 00:24:12,000
- ..Fearghal O'Farrell...
- Yes!
453
00:24:12,000 --> 00:24:14,040
Oh, thank you, God!
454
00:24:14,040 --> 00:24:15,200
..and Mary O'Mara!
455
00:24:15,200 --> 00:24:17,840
- (CHEERING AND WHISTLING)
- What?
456
00:24:17,840 --> 00:24:22,160
The judges have decided
that this year it will be shared,
which is wonderful,
457
00:24:22,160 --> 00:24:24,640
so Fearghal and Mary,
come and join me!
458
00:24:25,800 --> 00:24:27,840
Well done. Congratulations.
459
00:24:27,840 --> 00:24:30,800
Oh, my God!
Thank you so much for this award.
460
00:24:30,800 --> 00:24:33,960
You know what, I think it's great
that it's being shared,
461
00:24:33,960 --> 00:24:36,720
because being cabin crew
is all about teamwork.
462
00:24:36,720 --> 00:24:39,840
I just want to say thank you, guys,
and I share this with you.
463
00:24:39,840 --> 00:24:42,360
(CHEERING AND APPLAUSE)
464
00:24:46,200 --> 00:24:47,920
Bullshit.
465
00:24:47,920 --> 00:24:49,320
(MURMURING)
466
00:24:49,320 --> 00:24:52,200
There's no way
I'm sharing this award with her.
467
00:24:52,200 --> 00:24:55,680
I scored 100% in those
customer satisfaction forms.
468
00:24:55,680 --> 00:24:58,160
I know,
because I filled in every one myself.
469
00:24:58,160 --> 00:25:02,200
I force-fed nuts to a man with a nut
allergy and then saved his life,
470
00:25:02,200 --> 00:25:05,080
and I slept with the chairman
of Our Lady Air.
471
00:25:05,080 --> 00:25:07,040
I'm having this.
Thank you and good night.
472
00:25:07,040 --> 00:25:09,400
What's got into her(?)
473
00:25:09,400 --> 00:25:12,080
- Gay orange turd.
- (SILENCE)
474
00:25:12,080 --> 00:25:13,840
Yeah, I really enjoyed the evening.
475
00:25:13,840 --> 00:25:16,520
The meal was very nice.
It was good seeing Dale again.
476
00:25:16,520 --> 00:25:17,840
Had a wee bit of banter!
477
00:25:17,840 --> 00:25:22,360
I used to really respect you till you
did those adverts for Cash My Gold.
478
00:25:22,360 --> 00:25:24,960
Dale Winton,
you've destroyed your legacy!
479
00:25:24,960 --> 00:25:27,920
And, of course,
it was amazing to win the award.
480
00:25:27,920 --> 00:25:30,440
It's just a shame
I ended up getting fired,
481
00:25:30,440 --> 00:25:34,200
and my career in the aviation
industry is now in tatters.
482
00:25:34,200 --> 00:25:35,760
Question 41...
483
00:25:35,760 --> 00:25:38,480
At the pub,
Ray has decided to host a quiz
484
00:25:38,480 --> 00:25:42,440
in a last-ditch effort to keep his
customers for more than six minutes.
485
00:25:42,440 --> 00:25:45,080
..played his sidekick,
George Carter?
486
00:25:45,080 --> 00:25:48,480
Don't shout it out,
just write it down.
487
00:25:48,480 --> 00:25:52,080
- Question 42...
- TANNOY: Final call for
passengers...
488
00:25:52,080 --> 00:25:55,840
How many darts championships
has Eric Bristow won?
489
00:25:55,840 --> 00:25:58,000
TANNOY: ..passengers for Amsterdam...
490
00:25:58,000 --> 00:25:59,320
Question 43.
491
00:25:59,320 --> 00:26:03,720
Cockney duo Chas and Dave
had four top-10 hits.
492
00:26:03,720 --> 00:26:05,360
Can you name them?
493
00:26:05,360 --> 00:26:07,400
- TANNOY: ..flight to Barcelona...
- Come back here.
494
00:26:07,400 --> 00:26:08,720
- Ray!
- Where are you going?
495
00:26:08,720 --> 00:26:09,880
Ray, leave it!
496
00:26:09,880 --> 00:26:13,880
What nickname was given to
the former England cricket captain
Ian Botham?
497
00:26:13,880 --> 00:26:16,440
- Get off me, woman.
- Ray, they've got a plane to catch.
498
00:26:16,440 --> 00:26:19,040
Which popular Irish broadcaster
was the first presenter
499
00:26:19,040 --> 00:26:21,240
of the BBC One quiz show
Blankety Blank?
500
00:26:21,240 --> 00:26:24,200
Who played Aunt Sally
in Worzel Gummidge?
501
00:26:24,200 --> 00:26:26,680
How many years
has EastEnders been running?
502
00:26:26,680 --> 00:26:27,760
Ray!
503
00:26:27,760 --> 00:26:30,120
Who wrote the Daily Mail cartoon
strip, Fred Basset?
504
00:26:30,120 --> 00:26:31,480
Ray!
505
00:26:31,480 --> 00:26:34,400
Which Carry On regular
starred in Bless This House?
506
00:26:34,400 --> 00:26:35,840
Ray!
507
00:26:35,840 --> 00:26:40,120
Who played Vera Duckworth
in Coronation Street?
508
00:26:41,120 --> 00:26:45,280
Which celebrity hairdresser married
'60s songstress, Lulu?
509
00:26:45,280 --> 00:26:50,600
(GASPING) Which female tennis star
famously dated Sir Cliff Richard?
510
00:26:56,520 --> 00:26:58,280
I think that went very well.
511
00:27:01,960 --> 00:27:04,800
Night falls,
and our series draws to a close...
512
00:27:06,000 --> 00:27:08,680
...but life goes on at the airport.
513
00:27:08,680 --> 00:27:12,680
Over at Special Services,
things went from bad to worse...
514
00:27:14,480 --> 00:27:18,000
..Peter returned to
Tubutu...alone...
515
00:27:18,000 --> 00:27:21,800
and Omar replaced his entire
workforce with Vietnamese children.
516
00:27:21,800 --> 00:27:23,120
Hello, sir.
517
00:27:23,120 --> 00:27:25,240
Enjoy your flight. Next, please.
518
00:27:41,720 --> 00:27:43,840
Subtitles by Red Bee Media Ltd
519
00:27:43,840 --> 00:27:46,440
Email subtitling@bbc.co.uk
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