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(GENTLE UPBEAT MUSIC)
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NARRATOR:
When it comes to true friendship,
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shape, size, or even species
is irrelevant.
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00:00:15,800 --> 00:00:18,200
Respect, trust, and understanding
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00:00:18,240 --> 00:00:21,760
can be found
in the most surprising places...
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00:00:23,120 --> 00:00:28,000
..creating incredible connections
that change our lives.
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Hello, hello, hello.
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From cuddly companions...
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Hi, Cosima.
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How are you today?
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Come. Good boy.
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..to comfort in times of need.
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(KISSES LIPS)
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(GOOSE HONKS)
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And eager playmates.
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Do you wanna go play?
(GOOSE HONKS)
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The bond of friendship is universal.
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(CRICKETS CHIRP)
(BIRDS CHIRP)
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On the outskirts of New Orleans,
USA...
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Wake up, Neuty.
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..one animal, normally seen
in the city's wetlands...
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Come on, Neuts.
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..has taken up residence
in Denny Lacoste's home.
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(RODENT CHIRPS)
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Meet Neuty the Nutria.
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(RODENT CHIRPS)
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Going to work, hm?
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Going back to work today?
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Here.
(RODENT CHIRPS)
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There you go.
He loves his milk bones.
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(RODENT CHEWS)
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Neuty is a 10-ilogram
semiaquatic rodent
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native to South America.
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(RODENT CHIRPS)
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I get up, I get dressed,
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I could leave my house in five
minutes without opening my eyes.
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With him, I've gotta get him up,
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he's got a pee pad in the bathroom,
I gotta clean that up,
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I gotta give him a little snack.
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So he is extra work for me,
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but I don't mind it. He's cool.
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(RODENT CHIRPS)
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Every morning,
Denny heads off to work...
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(RODENT CHIRPS)
Hello.
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..with Neuty at his side.
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It's getting hotter, man.
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It's sunny today, huh?
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A lot of commercial fishermen
live in this area.
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I grew up, like,
two blocks away,
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been here my whole life.
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(GENTLE PIANO MUSIC)
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I have a seafood place,
Dennis' Seafood,
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about 10 minutes from here.
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That's what we do.
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Neuty came into Denny's life
three years ago.
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I was driving to work.
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It was early,
probably 7:15 in the morning,
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I saw a mama nutria
up ahead of me,
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crossing
with about 8 or 10 little pups.
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(POIGNANT MUSIC)
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I stopped my truck.
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Well, here comes a car,
passed me,
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the car didn't see them.
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It ran over most of them.
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He was just sitting there,
crying.
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I just stopped my truck,
picked him up, and I went to work.
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He didn't try to bite me.
He was calm.
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His little paw was bleeding.
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And I held him all day that day,
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from 7:30 that morning
til I got home.
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That's good, Neuts?
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If Denny hadn't picked Neuty up
off the road,
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it's unlikely he would have
survived on his own.
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He as so cute and loving,
you know?
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He just got bigger and bigger.
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He knew, from day one,
he knew we saved him,
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I really think he did.
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He was just a little fluffy ball,
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constantly wanting to be held.
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He's still like that
to this day.
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Once Denny had hand-reared Neuty,
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he was too accustomed to people
to go back to the wild.
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Neuty does go everywhere
with me
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because we don't want to leave him
home all day, inside.
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And I don't wanna leave him
outside all day.
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(UPBEAT MUSIC)
And at work,
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Neuty is quite
the employee of the month...
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How y'all doing?
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Hey Neuty.
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Way to go, man.
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..even if he doesn't
get much work done.
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There you are, Neut.
That'll cool you down.
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That's his place to chill.
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Denny doesn't get to relax,
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but he does regularly
check in on Neuty.
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They have oil glands,
so they'll scratch all over.
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That's why he looks so shiny.
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The water repels.
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He does the same routine,
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he'll get his head, his belly,
his side.
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As a reward for his hard work,
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Neuty gets a special treat.
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Ice cream cone?
(RODENT CHIRPS)
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..and he's the centre of attention.
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Hey, how you doing?
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Neuty's come to get an ice cream.
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(CHATTER, LAUGHTER AND COOING)
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He'll bite me
if he wants to get down.
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He needs a plain ice cream cone
with some ice.
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On a hot day,
some plain ice helps Neuty cool down.
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Neuty gets lots of love
from his community.
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But in the USA,
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nutria are far from welcome.
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They are classified
as an invasive species,
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condemned for destroying
native wetland areas.
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It was bad news when the authorities
learnt about Denny's houseguest.
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They kinda just showed up, like,
"We've come to get the nutria."
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I'm like, "What do you mean?"
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They said it's illegal
to have a wild animal.
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They said they were gonna
bring him to the zoo, which...
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you might as just kill him
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because he would never make it
in a zoo.
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Luckily,
Neuty had a lot of local support.
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(POIGNANT MUSIC)
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With the help of the state senator
and Neuty's social media fans,
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he was saved.
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They asked that I get
some special permit to keep Neuty.
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I think I might be
the only person to have this permit.
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Now on the right side
of the law,
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Neuty can get back
to being a local celebrity.
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Hey, Neauty!
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Oh, perfect.
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(LAUGHS)
Thank y'all so much.
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Neuty lives
an action-packed life,
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and it's time for his next stop.
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Right, Neuts.
Going to your momma's hair salon.
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Today Myra's gotta
get her hair done,
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so I'm gonna bring Neuty
to the salon.
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Every time Myra goes there,
they're like,
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"Oh, my god,
you need to bring Neuty"
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so I'm gonna surprise them today.
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(GENTLE MUSIC)
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(BELL RINGS)
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Look who I've got.
Whoa. Oh, hi.
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Can I have a look?
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Neuty's come to see you.
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Hey, he's visiting, girls.
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Hi, my boy.
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Even though you seen them every day
right around in the canals,
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it ain't too often
you get to pat them
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and see how friendly he is.
(RODENT CHIRPS)
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Most people wanna hold him,
or pet him, or touch him.
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How old is he?
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He's gonna be three in December.
Really? Wow.Yeah.
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What does he eat?
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Vegetables, fruits.
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We have watermelon.
Yeah.
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Oh, yeah, he loves watermelon.
I'll grab some.
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I'll get some more.
You want a piece of watermelon?
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That's so delicious.
(LAUGHTER)
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They've got a description like
they're dirty as they swim in canals
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but they're really
clean animals, like a cat.
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Nutrias don't have no smell,
don't carry rabies,
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they're always grooming.
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If you see Neuty, he's constantly
grooming himself. Constantly.
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Come on then.
(RODENT CHIRPS)
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Let's go. We gotta go home.
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Tell everybody "Bye."
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Bye, Neuty. See you later.
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Bye.
(LAUGHTER)
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After a lot of socialising,
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it's Denny and Neuty's
favourite part of the day
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and favourite place...
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I know you like it out here, huh?
(RODENT CHIRPS)
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I know, I know.
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Come on, come on, come on.
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(POIGNANT MUSIC)
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..Lake Pontchartrain.
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Look how pretty it is.
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Birds, look at the seagulls.
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You'd love to go get in that water,
wouldn't you, huh?
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00:08:34,200 --> 00:08:36,360
You'd love to go get in that water,
huh?
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00:08:36,400 --> 00:08:38,039
(RODENT CHIRPS)
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Yeah, we like you.
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00:08:39,919 --> 00:08:42,039
We love you, huh?
You're happy too.
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I've got a special connection
with him.
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Yeah, like,
he talks to me a lot.
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I know he trusts me.
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He's spoiled, very loving,
and cuddly.
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He knows he's safe with me.
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If something scares him,
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the wind blows over a garbage can
or there's a loud noise,
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he runs to me.
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00:09:04,840 --> 00:09:06,400
Yeah, he knows...
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He knows I'm gonna keep him safe.
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Rough day? Long day?
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You sure met a lot of people.
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Go home and go to bed, huh?
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Go home and go to bed,
what do you say, hm?
200
00:09:20,800 --> 00:09:23,480
I love you too.
I know, I love you.
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00:09:23,520 --> 00:09:25,480
(POIGNANT MUSIC)
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As in human relationships,
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00:09:31,240 --> 00:09:32,960
some animal friends
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require a little extra patience
and understanding.
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It's early morning in Limpopo,
South Africa.
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00:09:42,480 --> 00:09:44,240
Claire Lamond is waking up.
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00:09:45,520 --> 00:09:47,880
(UPBEAT MUSIC)
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00:09:48,680 --> 00:09:52,240
Claire didn't intend to share her bed
with a wild cat...
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Good morning.
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00:09:54,440 --> 00:09:56,400
..and this cat,
a Serval,
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is known to be solitary
and antisocial.
212
00:10:00,040 --> 00:10:03,040
But animals don't always
do what's expected.
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00:10:03,080 --> 00:10:05,080
(SERVAL PURS)
214
00:10:05,120 --> 00:10:08,840
Claire and Jasper
are an inseparable pair.
215
00:10:08,880 --> 00:10:12,320
Jasper is fun, he is loyal.
216
00:10:13,360 --> 00:10:15,840
Are you ready to go outside,
Jasper?
217
00:10:15,880 --> 00:10:17,280
Enjoy.
218
00:10:18,040 --> 00:10:20,600
He is naughty.
219
00:10:21,160 --> 00:10:23,240
He knows exactly
how to get what he wants,
220
00:10:23,280 --> 00:10:25,280
and I always do
exactly what he wants,
221
00:10:25,320 --> 00:10:27,080
so it's probably my own fault.
222
00:10:28,360 --> 00:10:31,560
What Jasper wants this morning
is playtime.
223
00:10:33,520 --> 00:10:36,440
(UPBEAT MUSIC CONTINUES)
224
00:10:40,320 --> 00:10:42,080
When he is playing with a hose,
225
00:10:42,120 --> 00:10:45,080
he loses his mind
over the water.
226
00:10:47,600 --> 00:10:49,280
He's just so fun to be around.
227
00:10:51,120 --> 00:10:53,920
Have you ever seen a cat
that loves water like this?
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00:10:53,960 --> 00:10:55,560
Whoo.
229
00:10:55,600 --> 00:10:57,280
Are we getting these balls?
230
00:10:59,160 --> 00:11:01,640
Jasper's days
are full of fun.
231
00:11:01,680 --> 00:11:06,360
But his unusual living situation is
the result of a rough start in life.
232
00:11:09,080 --> 00:11:11,360
He was born at a zoo,
233
00:11:11,400 --> 00:11:14,040
but all was not well.
234
00:11:14,080 --> 00:11:18,000
Jasper was 244 grams
when I first met him,
235
00:11:18,040 --> 00:11:20,320
and he was less
than 24 hours old.
236
00:11:21,400 --> 00:11:23,120
His siblings had passed away,
237
00:11:23,160 --> 00:11:25,120
and it left him the lone serval.
238
00:11:25,160 --> 00:11:27,880
They weren't sure if the mum
was going to take care of him,
239
00:11:27,920 --> 00:11:31,600
so they brought him to me
to see if I could help him.
240
00:11:31,640 --> 00:11:33,080
To make matters worse,
241
00:11:33,120 --> 00:11:36,960
Jasper had sustained a head injury,
causing his brain to swell.
242
00:11:37,800 --> 00:11:40,800
24 hours passed,
and he started to have seizures.
243
00:11:44,160 --> 00:11:47,440
For the first week of his life,
he would turn in a little circle
244
00:11:47,480 --> 00:11:50,480
and you could see
there was something not quite right.
245
00:11:51,400 --> 00:11:53,400
But after one week, it stopped.
246
00:11:54,040 --> 00:11:56,960
Claire was there for Jasper
from the very beginning.
247
00:11:57,000 --> 00:11:59,040
(POIGNANT MUSIC)
Everything's OK.
248
00:11:59,920 --> 00:12:01,640
(LAUGHS GENTLY)
249
00:12:01,680 --> 00:12:03,280
Once the swelling went down,
250
00:12:03,320 --> 00:12:06,440
it became clear that
the injury had left a mark on him.
251
00:12:07,720 --> 00:12:10,760
He definitely has
some cerebral damage
252
00:12:10,800 --> 00:12:12,440
from the brain injury,
253
00:12:12,480 --> 00:12:14,440
which we still see
evidence of today.
254
00:12:15,600 --> 00:12:18,240
He also had a broken tail,
which caused nerve damage,
255
00:12:18,280 --> 00:12:20,320
which now causes
a lot of anxiety,
256
00:12:20,360 --> 00:12:24,240
and he has communication
difficulties as well.
257
00:12:24,920 --> 00:12:26,840
Come on, then!
(JASPER SQUEAKS)
258
00:12:27,400 --> 00:12:29,640
And that's why he's such
a special little serval,
259
00:12:29,680 --> 00:12:31,200
that's what makes him stand out,
260
00:12:31,240 --> 00:12:33,160
what makes him different
from all the rest.
261
00:12:36,280 --> 00:12:40,320
The head injury left Jasper's ears
sitting closer together than normal.
262
00:12:41,240 --> 00:12:43,160
Jasper has such a unique look,
263
00:12:43,200 --> 00:12:45,480
with his ears standing
on top of his head.
264
00:12:45,520 --> 00:12:47,080
He looks like a bunny.
265
00:12:47,120 --> 00:12:49,320
He always looks shocked
or surprised.
266
00:12:49,960 --> 00:12:52,240
When they're so small,
you have to keep them safe,
267
00:12:52,280 --> 00:12:54,080
in isolation, in quarantine,
268
00:12:54,120 --> 00:12:56,000
so I was the only face he saw,
269
00:12:56,040 --> 00:12:58,080
and our bond formed,
270
00:12:58,120 --> 00:13:01,080
every single day,
it was stronger and stronger.
271
00:13:01,880 --> 00:13:04,080
Recovered
from his physical illness,
272
00:13:04,120 --> 00:13:06,440
Jasper's mental health issues
lingered.
273
00:13:07,360 --> 00:13:09,080
We used to bring him outside
274
00:13:09,120 --> 00:13:11,680
and let anybody
take him out for walks.
275
00:13:11,720 --> 00:13:14,760
One day, he suddenly
became scared of being outside,
276
00:13:14,800 --> 00:13:17,680
which is actually
why he also ended up in my house.
277
00:13:17,720 --> 00:13:21,360
He refused to go outside
if there's anybody outside.
278
00:13:22,920 --> 00:13:25,840
Jasper's world may be quite small,
279
00:13:25,880 --> 00:13:29,280
but under Claire's care,
it's where he feels safe and secure.
280
00:13:31,320 --> 00:13:32,960
He has a lot of issues,
281
00:13:33,000 --> 00:13:36,800
special needs that mean
he has to stay in my care
282
00:13:36,840 --> 00:13:38,560
for the rest of his life.
283
00:13:41,000 --> 00:13:44,400
This behaviour is
a little bit of nerve damage,
284
00:13:44,440 --> 00:13:48,200
which exacerbates the anxiety.
285
00:13:48,240 --> 00:13:49,960
That's why he's spinning.
286
00:13:50,840 --> 00:13:53,080
Do you wanna come here
and I'll help you?
287
00:13:53,120 --> 00:13:54,960
Having known him all his life,
288
00:13:55,000 --> 00:13:58,160
Claire's an expert
on how to help Jasper.
289
00:13:58,200 --> 00:14:01,160
When Jasper's
nerve damage hurts,
290
00:14:01,200 --> 00:14:04,720
you can see some twitching along
his spine and his tail,
291
00:14:04,760 --> 00:14:06,680
it's flicking.
292
00:14:06,720 --> 00:14:09,440
It usually increases the anxiety
293
00:14:09,480 --> 00:14:12,560
because he doesn't understand
why there's some pain.
294
00:14:12,600 --> 00:14:14,160
Hey,
295
00:14:14,200 --> 00:14:15,760
it's OK.
296
00:14:17,280 --> 00:14:19,440
Ah, what is it? It's OK.
297
00:14:21,080 --> 00:14:23,200
Jasper, are you hungry?
298
00:14:23,240 --> 00:14:26,200
Waiting, waiting.
This is your medicine.
299
00:14:27,400 --> 00:14:29,080
Move your head.
300
00:14:30,240 --> 00:14:32,240
Good boy, well done.
301
00:14:33,080 --> 00:14:35,040
Wah! There you go.
302
00:14:36,920 --> 00:14:41,120
Jasper is on anti-anxiety medicine
every morning and every night,
303
00:14:41,160 --> 00:14:43,240
as well as medicine
for nerve pain.
304
00:14:44,440 --> 00:14:47,200
Whilst waiting for
the medication to take effect...
305
00:14:47,240 --> 00:14:48,320
Jazzy?
306
00:14:48,360 --> 00:14:50,520
..Claire tries
to keep him distracted.
307
00:14:50,560 --> 00:14:52,040
Come here.
308
00:14:52,080 --> 00:14:54,520
I used to work with
kids with special needs.
309
00:14:55,080 --> 00:14:56,520
Jasper.
310
00:14:56,560 --> 00:14:59,720
It feels like
Jasper was meant to be my friend,
311
00:14:59,760 --> 00:15:02,600
and that I was meant to be his.
312
00:15:03,440 --> 00:15:05,000
Come on, come on, come on.
313
00:15:05,040 --> 00:15:07,800
Because I understand Jasper
like no one can.
314
00:15:08,320 --> 00:15:09,880
Here you go.
315
00:15:09,920 --> 00:15:12,520
Jasper. Good boy.
316
00:15:12,560 --> 00:15:14,720
With my background,
317
00:15:14,760 --> 00:15:16,880
I just understand him,
I get him.
318
00:15:16,920 --> 00:15:19,080
And he gets me.
319
00:15:20,400 --> 00:15:22,040
What do you see?
320
00:15:23,840 --> 00:15:25,120
Jazzy?
321
00:15:25,600 --> 00:15:27,400
Although Claire
is more than happy
322
00:15:27,440 --> 00:15:30,840
to give Jasper as much love
and support as he needs,
323
00:15:30,880 --> 00:15:34,240
she'd like him to have friends
of his own kind too.
324
00:15:35,600 --> 00:15:38,600
We try to help him be friends
with the other cats.
325
00:15:38,640 --> 00:15:40,840
We had him with a caracal,
326
00:15:40,880 --> 00:15:43,120
but,
because of Jasper's special needs,
327
00:15:43,160 --> 00:15:46,200
he didn't understand
the body language of the caracal.
328
00:15:46,240 --> 00:15:49,160
Jasper suddenly decided that
caracals were the scariest thing
329
00:15:49,200 --> 00:15:51,040
he's ever met in his life.
330
00:15:52,280 --> 00:15:55,720
I thought he would never be
friends with anything except me...
331
00:15:56,920 --> 00:15:58,800
..until he met Tammy.
332
00:15:59,480 --> 00:16:01,240
Say hi, Tammy.
333
00:16:01,280 --> 00:16:03,440
Tammy was a little stray cat.
334
00:16:03,480 --> 00:16:07,120
It took a year and a half before she
would let us even touch her herself,
335
00:16:07,160 --> 00:16:09,040
but then she saw Jasper.
336
00:16:09,080 --> 00:16:10,920
Instead of being scared of Jasper,
337
00:16:10,960 --> 00:16:13,760
she just walked straight up to him
and said "Hi."
338
00:16:13,800 --> 00:16:15,480
"Hi, friend."
339
00:16:15,520 --> 00:16:19,160
Jasper was so surprised.
He didn't really know what to do.
340
00:16:19,800 --> 00:16:21,320
Say, "Hello"
341
00:16:21,360 --> 00:16:23,320
Every time she saw him
in the morning,
342
00:16:23,360 --> 00:16:25,080
she would rush over to greet him.
343
00:16:25,120 --> 00:16:29,640
Over time, he just accepted that
this little cat is now his friend.
344
00:16:31,280 --> 00:16:33,200
She's now officially a house cat,
345
00:16:33,240 --> 00:16:36,080
and she's officially Jasper's
second best friend.
346
00:16:37,400 --> 00:16:39,040
I go out to work during the day,
347
00:16:39,080 --> 00:16:41,120
I'm not home all the time,
348
00:16:41,160 --> 00:16:44,440
so it's so nice
for both of them to have company.
349
00:16:46,840 --> 00:16:50,680
Claire works in a sanctuary
where she, Jasper and Tammy live.
350
00:16:51,400 --> 00:16:53,840
Jasper, Tammy, I love you guys.
351
00:16:53,880 --> 00:16:55,600
I'll see you in a little while.
352
00:16:56,480 --> 00:16:58,440
My role here is to look after
353
00:16:58,480 --> 00:17:00,680
all of the different cats,
the big cats.
354
00:17:01,560 --> 00:17:03,920
I have to make sure
that they are fed,
355
00:17:03,960 --> 00:17:07,640
that their enclosures are clean,
that they are healthy and happy,
356
00:17:07,680 --> 00:17:09,520
that they're stimulated.
357
00:17:10,480 --> 00:17:13,200
I'm so lucky to literally
be able to open my gate
358
00:17:13,240 --> 00:17:14,920
and walk out to work.
359
00:17:16,200 --> 00:17:18,520
But Claire is more than a short walk
360
00:17:18,560 --> 00:17:21,119
from the place she originally
called home.
361
00:17:21,920 --> 00:17:23,599
I grew up in Scotland,
362
00:17:23,640 --> 00:17:26,040
and I always wanted to
work with animals when I grew up.
363
00:17:28,440 --> 00:17:32,560
In 2011,
I found a post on Facebook
364
00:17:32,600 --> 00:17:35,880
with volunteering opportunities
with big cats in South Africa,
365
00:17:35,920 --> 00:17:37,760
and I said,
"Wow, I want to do that."
366
00:17:38,600 --> 00:17:40,640
Claire sent in an application.
367
00:17:40,680 --> 00:17:42,920
Good morning.
(CHEETAH PURRS)
368
00:17:42,960 --> 00:17:44,920
..and landed her dream job.
369
00:17:44,960 --> 00:17:46,280
(GROWLS)
370
00:17:46,320 --> 00:17:48,080
It's not a 9-to-5 job
in an office.
371
00:17:48,120 --> 00:17:51,920
It is 24/7, it is hard, it is busy,
372
00:17:51,960 --> 00:17:53,480
but it's so rewarding.
373
00:17:53,520 --> 00:17:55,640
Good morning.
374
00:17:57,800 --> 00:18:01,040
Satisfied all the other animals
are happy and well...
375
00:18:02,520 --> 00:18:05,120
..Claire returns home
with a little shopping.
376
00:18:06,080 --> 00:18:08,160
Jazzy, I'm home.
377
00:18:09,480 --> 00:18:11,200
(WHISTLES)
Jazzy.
378
00:18:12,000 --> 00:18:13,760
Do you wanna see what I got?
379
00:18:14,280 --> 00:18:16,360
He makes me smile
every single day.
380
00:18:17,200 --> 00:18:19,600
Even a coconut, Jasper.
Can you believe it?
381
00:18:20,960 --> 00:18:23,640
Hang on, hang on.
You've gotta wait for me to unpack.
382
00:18:23,680 --> 00:18:27,120
Even when he's being naughty,
even when he steals coconuts
from the shopping...
383
00:18:28,000 --> 00:18:29,280
Jasper!
384
00:18:30,120 --> 00:18:31,680
Bring that back.
385
00:18:31,720 --> 00:18:33,360
..you can't really
be cross with him.
386
00:18:33,400 --> 00:18:35,280
He looks at you
with those funny ears,
387
00:18:35,320 --> 00:18:38,520
and those bright little eyes,
and you have to smile at him.
388
00:18:41,200 --> 00:18:44,200
You definitely cannot leave
anything laying around.
389
00:18:45,200 --> 00:18:46,880
Jasper.
390
00:18:46,920 --> 00:18:48,600
Can I have the vegetables?
391
00:18:48,640 --> 00:18:50,800
Bring them back!
392
00:18:50,840 --> 00:18:54,080
This is what happens
every time we go shopping.
393
00:18:54,120 --> 00:18:56,640
(LAUGHS) Jasper, bring those back.
394
00:18:56,680 --> 00:18:59,360
You lost a mushroom, Jasper.
395
00:19:00,040 --> 00:19:02,200
I could stop him,
but it's kind of funny.
396
00:19:04,280 --> 00:19:06,240
He's not a typical serval,
397
00:19:06,280 --> 00:19:10,480
so the rules that would apply to
having a normal serval do not apply
398
00:19:10,520 --> 00:19:12,240
because of his special needs.
399
00:19:13,000 --> 00:19:14,960
Cats don't eat coconuts, Jasper.
400
00:19:16,360 --> 00:19:19,240
Jasper's disabilities
mean he may not understand
401
00:19:19,280 --> 00:19:22,080
what it means
to be a wild serval.
402
00:19:22,120 --> 00:19:25,760
It's only enhanced
his and Claire's relationship.
403
00:19:25,800 --> 00:19:27,520
Jasper knows me.
404
00:19:27,560 --> 00:19:30,200
Jaspers knows
when he needs to make me laugh.
405
00:19:30,840 --> 00:19:33,640
You're doing such a good job
killing that coconut.
406
00:19:34,720 --> 00:19:36,360
Oh, wow.
407
00:19:36,400 --> 00:19:39,040
He just understands me.
And I understand him.
408
00:19:39,080 --> 00:19:42,960
That's what makes us
best of friends.
409
00:19:45,160 --> 00:19:46,880
I love Jasper.
410
00:19:46,920 --> 00:19:49,160
Jasper has absolutely
changed my life.
411
00:19:49,200 --> 00:19:51,240
Jasper is my grounding.
412
00:19:51,280 --> 00:19:53,200
I come home to Jasper
every single night,
413
00:19:53,240 --> 00:19:54,920
and no matter
how hard the day is,
414
00:19:54,960 --> 00:19:57,040
no matter
how sad things can be sometimes,
415
00:19:57,080 --> 00:20:00,320
when you work with animals,
I come home to Jasper.
416
00:20:00,360 --> 00:20:02,400
It's the perfect way
to end every day.
417
00:20:13,640 --> 00:20:15,600
(GENTLE MUSIC)
418
00:20:15,640 --> 00:20:18,000
In the heart of
the English countryside,
419
00:20:18,040 --> 00:20:20,600
is the Hornbeam Wood
Hedgehog Sanctuary.
420
00:20:23,160 --> 00:20:25,040
Home to an animal once common,
421
00:20:25,080 --> 00:20:27,560
now struggling to survive
in the modern world.
422
00:20:30,680 --> 00:20:34,040
Helping them has become
the life's work of Martin Maylin.
423
00:20:40,400 --> 00:20:42,160
OK, this is the hogs hospital,
424
00:20:42,200 --> 00:20:44,560
this is the first place
all hedgehogs come to
425
00:20:44,600 --> 00:20:46,320
when they're rescued.
426
00:20:46,360 --> 00:20:50,560
We rescue sick and injured hedgehogs
and baby orphaned hoglets.
427
00:20:54,240 --> 00:20:57,240
Of all the hedgehogs
Martin cares for here,
428
00:20:57,280 --> 00:20:59,840
one has a special place
in his heart.
429
00:21:02,560 --> 00:21:05,240
Terry is a blind,
disabled hedgehog,
430
00:21:05,280 --> 00:21:07,880
and this is where he has
a permanent residence.
431
00:21:08,440 --> 00:21:10,360
Terry arrived four months ago.
432
00:21:11,440 --> 00:21:13,160
Hedgehogs are nocturnal,
433
00:21:13,200 --> 00:21:16,240
but blind Terry can't tell
if it's day or night.
434
00:21:17,360 --> 00:21:19,120
He is out all the time,
435
00:21:19,160 --> 00:21:23,280
so I actually see Terry moreso than
any other hedgehog we have here.
436
00:21:23,320 --> 00:21:24,960
When he was rescued,
437
00:21:25,000 --> 00:21:27,400
he was found wandering
around a main road, basically.
438
00:21:27,440 --> 00:21:29,080
Bumping into things.
439
00:21:29,120 --> 00:21:30,760
The person who rescued Terry
440
00:21:30,800 --> 00:21:35,440
tried to find somewhere where
Terry could have a semi-wild life...
441
00:21:36,320 --> 00:21:38,040
..but in a safe place.
442
00:21:40,160 --> 00:21:41,880
I can see Terry's out already.
443
00:21:43,320 --> 00:21:45,480
Usual of Terry,
out during the day.
444
00:21:47,640 --> 00:21:49,680
He's not the prettiest
of hedgehogs,
445
00:21:49,720 --> 00:21:51,520
but he is very healthy.
446
00:21:54,440 --> 00:21:56,160
When they lose their eyesight,
447
00:21:56,200 --> 00:21:58,120
it's very dangerous
for them to be out
448
00:21:58,160 --> 00:22:00,160
because they can't see
what they're doing.
449
00:22:00,200 --> 00:22:03,160
They're bumping into cars on roads,
things like that.
450
00:22:03,200 --> 00:22:05,000
And they won't survive very long.
451
00:22:06,400 --> 00:22:09,560
Martin has been caring for hedgehogs
for eight years.
452
00:22:11,120 --> 00:22:14,560
But the story of his love
for animals started at a young age.
453
00:22:15,680 --> 00:22:17,480
I grew up on a smallholding...
454
00:22:19,200 --> 00:22:22,440
..and we had an animal sanctuary
close to us where we lived.
455
00:22:23,640 --> 00:22:26,280
I was able to go
and volunteer as a child.
456
00:22:27,680 --> 00:22:31,240
So I got involved at a young age
to rescue wildlife.
457
00:22:33,120 --> 00:22:36,640
One of the first animals
that I rescued was a hedgehog,
458
00:22:36,680 --> 00:22:39,240
so I think there is
an attachment to that as a child.
459
00:22:39,280 --> 00:22:43,560
Martin left wildlife behind
for a successful career in banking.
460
00:22:44,520 --> 00:22:46,360
Then everything changed.
461
00:22:47,680 --> 00:22:49,360
I ended up becoming ill.
462
00:22:51,160 --> 00:22:53,000
And they found a tumour
463
00:22:53,040 --> 00:22:55,040
which was cancerous.
464
00:22:56,240 --> 00:22:59,560
I didn't know for years
how long I had to live.
465
00:23:00,520 --> 00:23:03,040
And then, at the end of the period,
they told me
466
00:23:04,080 --> 00:23:06,440
"The cancer's gone.
You're fine."
467
00:23:06,480 --> 00:23:08,520
So it was a pretty big moment.
468
00:23:10,520 --> 00:23:13,440
Being told that your life could
suddenly stop unexpectedly
469
00:23:13,480 --> 00:23:16,320
basically means you understand
470
00:23:16,360 --> 00:23:18,440
the limited time
you have on this planet.
471
00:23:18,480 --> 00:23:20,960
So it's good to
make the most of that time.
472
00:23:22,720 --> 00:23:26,840
By chance, the animal sanctuary
he loved as a child went on sale.
473
00:23:27,320 --> 00:23:28,720
Martin bought it
474
00:23:28,760 --> 00:23:32,320
and began his new life
here as a hedgehog rehabilitator.
475
00:23:33,800 --> 00:23:36,120
I basically dedicated my life
from that point forward
476
00:23:36,160 --> 00:23:39,160
"That's it... I'm gonna be looking
after hedgehogs."
477
00:23:40,440 --> 00:23:42,520
Every day I enjoy what I do,
478
00:23:42,560 --> 00:23:45,080
which I never used to do
when I was working in the city.
479
00:23:45,600 --> 00:23:47,960
Give you your dinner.
480
00:23:50,160 --> 00:23:52,120
We're in summertime now,
481
00:23:52,160 --> 00:23:54,840
so it's becoming a busy time
for hedgehog rescues.
482
00:23:54,880 --> 00:23:58,520
Usually, this time of the year,
we'll have baby orphaned hoglets.
483
00:23:59,520 --> 00:24:03,080
Hedgehog numbers have been in decline
for the past few decades,
484
00:24:03,120 --> 00:24:05,840
but Martin is determined
to help change that.
485
00:24:08,000 --> 00:24:12,840
The idea of rescuing hedgehogs is
to help their populations increase
486
00:24:12,880 --> 00:24:15,920
and ensure that
they don't go extinct.
487
00:24:15,960 --> 00:24:19,600
Most residents of Hornbeam Wood
will return to the wild,
488
00:24:19,640 --> 00:24:23,480
but Terry, and a few others,
would not survive if released.
489
00:24:24,120 --> 00:24:28,280
For these special hedgehogs,
Martin has made private gardens.
490
00:24:28,320 --> 00:24:30,840
We have up to eight
dedicated wild gardens
491
00:24:30,880 --> 00:24:33,440
for permanent resident hedgehogs.
492
00:24:33,480 --> 00:24:35,600
I will feed them
every three or four days,
493
00:24:35,640 --> 00:24:37,600
but they have a lot of space,
494
00:24:37,640 --> 00:24:40,480
so they fend for themselves,
feeding and foraging.
495
00:24:40,520 --> 00:24:44,080
Martin feels his garden will be
a safe and comfortable home
496
00:24:44,120 --> 00:24:45,840
for his friend.
497
00:24:46,360 --> 00:24:47,800
(BOUCY MUSIC)
498
00:24:47,840 --> 00:24:49,320
Now, it's the big day.
499
00:24:49,360 --> 00:24:52,280
The garden is ready
and Terry can move in.
500
00:24:53,040 --> 00:24:54,720
Hello, Terry.
501
00:24:55,640 --> 00:24:57,880
I can see you're out again.
502
00:24:57,920 --> 00:24:59,680
Let's just open this up.
503
00:25:00,720 --> 00:25:03,760
So, let's give you a weight check
to see what's going on.
504
00:25:05,040 --> 00:25:06,920
Get you into your new garden.
505
00:25:10,240 --> 00:25:14,320
Just weighing him. He's 860 grams,
which is a good weight.
506
00:25:15,760 --> 00:25:20,080
But Terry's very active
and very hard to keep still.
507
00:25:20,120 --> 00:25:23,120
So, what we'll do is we'll move him
over to his new garden,
508
00:25:23,160 --> 00:25:25,120
which he'll be much happier in.
509
00:25:25,160 --> 00:25:26,360
(GENTLE MUSIC)
510
00:25:26,400 --> 00:25:30,280
His new home will offer Terry
the next best thing to living wild.
511
00:25:31,600 --> 00:25:34,920
The likelihood is that
Terry will survive longer
512
00:25:34,960 --> 00:25:37,120
than most hedgehogs would.
513
00:25:37,160 --> 00:25:42,160
He'll have a very happy,
long life, being cared for.
514
00:25:42,200 --> 00:25:44,320
He'll have the freedom
515
00:25:44,360 --> 00:25:47,400
to move around
in his own private garden.
516
00:25:53,560 --> 00:25:55,160
OK, Terry.
517
00:25:55,760 --> 00:25:58,200
You ready for your big release?
518
00:25:59,000 --> 00:26:01,400
Helping hedgehogs is fulfilling.
519
00:26:01,440 --> 00:26:03,360
It makes me happy.
520
00:26:03,400 --> 00:26:06,920
I wake up looking forward to
what I'm gonna be doing.
521
00:26:07,960 --> 00:26:09,400
You have saved something
522
00:26:09,440 --> 00:26:12,240
which, more than likely,
wouldn't have survived.
523
00:26:12,280 --> 00:26:14,200
It brings a lot of happiness to me,
yeah.
524
00:26:15,440 --> 00:26:19,000
Martin can rest easy knowing that
Terry is safe and secure.
525
00:26:20,400 --> 00:26:24,000
And he can still enjoy stopping by
to spend some time with him.
526
00:26:27,000 --> 00:26:29,040
See you soon. Take it easy.
527
00:26:34,360 --> 00:26:37,960
Friends can make new surroundings
feel like home.
528
00:26:38,000 --> 00:26:39,840
(UPBEAT MUSIC)
529
00:26:39,880 --> 00:26:42,080
In Louisiana, USA...
530
00:26:43,400 --> 00:26:45,880
..when eight-year-old
Abby Lehman gets up,
531
00:26:45,920 --> 00:26:48,680
the first thing she does
is say good morning
532
00:26:48,720 --> 00:26:51,160
to her friend
out in the backyard.
533
00:26:51,200 --> 00:26:54,280
Good morning, Gumbo.
Did you sleep good?
534
00:26:54,320 --> 00:26:56,520
Gumbo is a Chinese goose...
535
00:26:56,560 --> 00:26:58,320
(GOOSE HONKS)
536
00:26:58,360 --> 00:27:01,560
Gumbo, what are you doing?
537
00:27:01,600 --> 00:27:04,320
...who lives with Abby, her dad,
and mum, Tabitha.
538
00:27:04,360 --> 00:27:05,800
(GOOSE HONKS)
539
00:27:05,840 --> 00:27:10,240
So, Gumbo The Goose
came about a year ago now.
540
00:27:10,280 --> 00:27:11,320
Um...
541
00:27:11,360 --> 00:27:13,200
She adopted us, I guess.
542
00:27:14,040 --> 00:27:16,000
Do you want some breakfast?
(GOOSE HONKS)
543
00:27:16,040 --> 00:27:17,800
Is that a yes?
544
00:27:17,840 --> 00:27:20,640
She came into our house,
literally into our garage,
545
00:27:20,680 --> 00:27:22,440
and tried to get into the house.
546
00:27:22,480 --> 00:27:25,400
My husband was trying to shoo her
out of the garage.
547
00:27:25,440 --> 00:27:27,560
She was not having it though.
She was not leaving.
548
00:27:27,600 --> 00:27:29,840
She made it clear
that she was here to stay.
549
00:27:30,640 --> 00:27:32,400
Yeah, you do?
550
00:27:32,440 --> 00:27:34,080
(GOOSE HONKS)
OK.
551
00:27:34,760 --> 00:27:36,760
We thought maybe she was
somebody's pet,
552
00:27:36,800 --> 00:27:40,000
so we looked on our neighbourhood
Facebook group first
553
00:27:40,040 --> 00:27:42,200
to see if anybody lost
their pet goose
554
00:27:42,240 --> 00:27:44,000
and nobody did.
555
00:27:45,320 --> 00:27:48,800
First, we're gonna put
some of these, like...
556
00:27:48,840 --> 00:27:50,080
Um...
557
00:27:50,120 --> 00:27:52,520
A few cups of this, like, seed.
558
00:27:57,560 --> 00:27:59,960
There's probably
some sunflower seeds,
559
00:28:00,000 --> 00:28:02,480
some... probably corn,
560
00:28:02,520 --> 00:28:04,120
not cooked corn,
561
00:28:04,160 --> 00:28:09,080
and there's a little bit
of other types of stuff.
562
00:28:12,160 --> 00:28:14,520
Abby insisted on
trying to hug her.
563
00:28:15,280 --> 00:28:18,000
We didn't think that
you could hug a goose,
564
00:28:18,040 --> 00:28:20,280
but Gumbo has been
her best friend since.
565
00:28:21,960 --> 00:28:23,680
The hug sealed the deal.
566
00:28:23,720 --> 00:28:26,120
Gumbo was here to stay.
567
00:28:26,720 --> 00:28:28,400
Now, we need grass.
568
00:28:30,680 --> 00:28:33,040
The next day,
when Gumbo didn't want to leave,
569
00:28:33,080 --> 00:28:35,200
and nobody had claimed her,
570
00:28:35,240 --> 00:28:38,320
I think reality started to hit
that we now have a goose.
571
00:28:39,800 --> 00:28:41,880
We did not know
how to look after a goose.
572
00:28:41,920 --> 00:28:45,760
We did all the googling to
try to figure out what she needed.
573
00:28:45,800 --> 00:28:48,920
We didn't find out until she started
laying eggs that she was a girl.
574
00:28:49,960 --> 00:28:52,480
Abby and Gumbo
quickly got to know each other.
575
00:28:53,960 --> 00:28:57,000
Abilene is
a very sweet and funny girl.
576
00:28:57,040 --> 00:28:59,640
She believes
she can talk to animals,
577
00:28:59,680 --> 00:29:02,120
so she really gets along good
with animals.
578
00:29:03,120 --> 00:29:05,160
She talks by honks
and we can, like,
579
00:29:05,200 --> 00:29:07,960
tell, kinda,
what she's trying to say
580
00:29:08,000 --> 00:29:10,400
'cause she makes sounds
that sound like
581
00:29:10,440 --> 00:29:13,520
a "Yes" or a "No"
or a... (SQUAWKS)
582
00:29:13,560 --> 00:29:15,800
Like a "Uh-uh."
Like a "Thank you."
583
00:29:16,360 --> 00:29:18,040
(IMITATES HONK)
584
00:29:18,080 --> 00:29:19,560
(GOOSE HONKS)
585
00:29:19,600 --> 00:29:21,520
Looking after
the new family member
586
00:29:21,560 --> 00:29:23,240
was a learning curve for all.
587
00:29:24,160 --> 00:29:26,840
When we got her,
we tried to give her, like,
588
00:29:26,880 --> 00:29:28,640
normal bird feed
589
00:29:28,680 --> 00:29:30,400
but not for geese.
590
00:29:30,880 --> 00:29:33,760
But she didn't even eat it.
591
00:29:33,800 --> 00:29:36,120
We tried giving her crackers,
she didn't eat it.
592
00:29:36,160 --> 00:29:38,480
Tried giving her bread,
she didn't eat it.
593
00:29:40,040 --> 00:29:42,920
She only likes this green stuff.
594
00:29:44,560 --> 00:29:46,880
Abby really enjoyed
taking care of Gumbo.
595
00:29:46,920 --> 00:29:48,560
We gave her some water,
596
00:29:48,600 --> 00:29:50,920
and Abby thought it'd be good idea
to put some grass in
597
00:29:50,960 --> 00:29:52,640
'cause she eats grass and weeds,
598
00:29:52,680 --> 00:29:54,320
and she really seemed
to enjoy that.
599
00:29:54,360 --> 00:29:56,840
So, I think that was their first
real bonding moment,
600
00:29:56,880 --> 00:29:58,560
Abby learning
what she would really like,
601
00:29:58,600 --> 00:30:01,400
and, you know,
how to take care of her properly.
602
00:30:02,880 --> 00:30:05,600
With breakfast prepared,
it's time to tuck in.
603
00:30:05,640 --> 00:30:09,200
Gumbo, do you want your breakfast?
604
00:30:10,600 --> 00:30:13,000
It's the most delicious
grass water...
605
00:30:14,240 --> 00:30:16,600
I think she just likes
to be with us.
606
00:30:16,640 --> 00:30:20,200
..with a side of delicious food!
607
00:30:20,240 --> 00:30:22,280
She is very protective
of her family.
608
00:30:22,320 --> 00:30:24,560
(LAUGHS) Yeah!
609
00:30:25,400 --> 00:30:27,120
She has a honk that is...
610
00:30:27,160 --> 00:30:29,880
Sounds like an alarm
for when other people come around.
611
00:30:29,920 --> 00:30:33,680
So, she lets us know
when there's people in the yard or..
612
00:30:33,720 --> 00:30:35,440
you know, somebody new comes up.
613
00:30:36,480 --> 00:30:38,280
(LAUGHS)
614
00:30:38,320 --> 00:30:41,040
Gumbo has the run
of the family's backyard.
615
00:30:42,120 --> 00:30:45,000
We left the gate open,
let her go on her own,
616
00:30:45,040 --> 00:30:46,600
and she never left.
617
00:30:46,640 --> 00:30:48,240
We can leave her
in the front yard,
618
00:30:48,280 --> 00:30:50,120
and she'll come right back
to the back.
619
00:30:50,160 --> 00:30:51,640
This is her place now.
620
00:30:51,680 --> 00:30:53,280
(GOOSE HONKS)
621
00:30:55,080 --> 00:30:57,200
Oh, now you're grumpy.
622
00:30:57,240 --> 00:31:00,520
There is a very unique connection
between Gumbo and Abby.
623
00:31:00,560 --> 00:31:03,600
Sometimes, he'll come outside and
sit on the ground and cuddle her,
624
00:31:03,640 --> 00:31:05,560
that's all she wants to do.
625
00:31:08,160 --> 00:31:11,000
She's cuddling me
by putting her neck down.
626
00:31:12,200 --> 00:31:14,680
Not one to miss out on anything...
627
00:31:14,720 --> 00:31:16,240
(UPBEAT MUSIC)
628
00:31:16,280 --> 00:31:17,920
..Gumbo likes to join in
629
00:31:17,960 --> 00:31:20,160
with whatever Abby and her parents
are doing.
630
00:31:20,760 --> 00:31:23,320
Let's go park, Gumbs.
(GOOSE HONKS)
631
00:31:23,360 --> 00:31:25,240
Come on.
Come on, Gumbo.
632
00:31:25,280 --> 00:31:26,320
(GOOSE HONKS)
633
00:31:26,360 --> 00:31:28,800
She really likes to
take her around the neighbourhood
634
00:31:28,840 --> 00:31:30,720
and show her off
to the neighbours.
635
00:31:30,760 --> 00:31:32,480
Abby really likes
to make people smile,
636
00:31:32,520 --> 00:31:35,160
and you can always get a smile
when they find out we have a goose.
637
00:31:35,200 --> 00:31:37,920
(GOOSE HONKS)
(LAUGHS) Yeah!
638
00:31:37,960 --> 00:31:40,200
That should feel good!
639
00:31:40,240 --> 00:31:42,960
I think whenever people hear
we have a goose, they always say:
640
00:31:43,000 --> 00:31:44,640
"I thought geese attacked
people."
641
00:31:44,680 --> 00:31:48,880
And she likes to spread the message
that all geese aren't mean
642
00:31:48,920 --> 00:31:50,760
like we had originally thought.
643
00:31:51,800 --> 00:31:53,200
Gumbo!
644
00:31:54,080 --> 00:31:57,320
Abby's dad
works in the US Coastguard,
645
00:31:57,360 --> 00:31:59,960
meaning the family
move around a lot.
646
00:32:01,120 --> 00:32:04,560
They've only just recently located to
this new neighbourhood.
647
00:32:05,240 --> 00:32:07,600
Gumbo came at a really hard time
for Abby.
648
00:32:07,640 --> 00:32:10,200
She was very supportive
in that way.
649
00:32:10,240 --> 00:32:11,800
(GOOSE HONKS)
(LAUGHS)
650
00:32:12,680 --> 00:32:14,240
I think it was a big help
651
00:32:14,280 --> 00:32:17,600
because she missed her old school
and her old friends.
652
00:32:17,640 --> 00:32:19,200
I love my goose.
653
00:32:19,240 --> 00:32:22,640
Our new neighbourhood, it's very
different than our last one.
654
00:32:22,680 --> 00:32:24,400
She got to meet a lot more people
655
00:32:24,440 --> 00:32:26,480
than she probably would have
a lot faster.
656
00:32:26,520 --> 00:32:29,600
So, she definitely made her
like our new location
657
00:32:29,640 --> 00:32:31,440
a lot better, a lot faster.
658
00:32:32,640 --> 00:32:34,880
Do you wanna go play?
(GOOSE HONKS)
659
00:32:34,920 --> 00:32:38,200
Abby and Gumbo enjoy hanging out
in the local playpark.
660
00:32:39,120 --> 00:32:41,120
OK, let's play.
661
00:32:41,160 --> 00:32:42,440
(UPBEAT MUSIC)
662
00:32:42,480 --> 00:32:45,240
Like all great friends,
they have lots in common...
663
00:32:45,280 --> 00:32:47,240
like a love for the slide.
664
00:32:47,840 --> 00:32:49,360
One day, Abby picked her up
665
00:32:49,400 --> 00:32:52,200
and carried her onto
the playground equipment, and...
666
00:32:52,240 --> 00:32:54,520
all of a sudden,
Gumbo goes down the slide.
667
00:32:56,280 --> 00:32:57,720
(LAUGHS) Yeah!
668
00:32:58,720 --> 00:33:00,720
She goes down it quite a bit.
669
00:33:08,800 --> 00:33:10,920
Soon, the pair are all played out.
670
00:33:11,520 --> 00:33:13,360
You hot?
(GOOSE HONKS)
671
00:33:17,680 --> 00:33:19,320
In need of a cool down,
672
00:33:19,360 --> 00:33:21,440
there's only one thing for it.
673
00:33:23,280 --> 00:33:25,600
She wants to be in the pool
every single day,
674
00:33:25,640 --> 00:33:27,360
so, of course,
when Gumbo came around,
675
00:33:27,400 --> 00:33:29,200
it's in her yard now.
676
00:33:29,240 --> 00:33:31,480
Gumbo will follow us around
in the pool.
677
00:33:31,520 --> 00:33:33,480
Come on in!
678
00:33:33,520 --> 00:33:36,800
Oh! She wanted to go
before she was even in.
679
00:33:36,840 --> 00:33:38,160
(CHUCKLES) Yeah!
680
00:33:38,200 --> 00:33:41,240
(UPBEAT MUSIC CONTINUES)
681
00:33:48,040 --> 00:33:49,600
At the end of the day,
682
00:33:49,640 --> 00:33:52,280
before Tabitha packs Abby
off to bed...
683
00:33:53,240 --> 00:33:56,520
..Abby makes sure
Gumbo is tucked into hers.
684
00:33:57,240 --> 00:34:00,040
Ready for bed?
(SOFT HONKING)
685
00:34:00,080 --> 00:34:02,440
Abby loves to read Gumbo
a bedtime story.
686
00:34:02,480 --> 00:34:05,840
"Dress him up in his PJs...
(GOOSE HONKS)
687
00:34:05,880 --> 00:34:09,159
"..and when he starts to giggle..."
688
00:34:09,199 --> 00:34:11,120
If Gumbo could sleep
in her bed with her,
689
00:34:11,159 --> 00:34:12,920
she would definitely let her.
690
00:34:12,960 --> 00:34:15,159
She wants her to
be with her all the time.
691
00:34:15,960 --> 00:34:17,679
You just wanna look at the book?
692
00:34:18,280 --> 00:34:20,520
OK, you wanna try
to read it yourself?
693
00:34:22,080 --> 00:34:24,239
They're pretty inseparable.
694
00:34:24,280 --> 00:34:26,840
If she could take her to school,
she absolutely would.
695
00:34:26,880 --> 00:34:30,320
"Give me a kiss goodnight
each for the ear and paw.
696
00:34:30,360 --> 00:34:32,280
"Sweet dreams, Little Lion."
697
00:34:33,040 --> 00:34:35,480
Gumbo has changed Abby's life.
698
00:34:35,520 --> 00:34:37,199
She does not want to leave.
699
00:34:37,239 --> 00:34:39,239
Abby also does not
want her to leave.
700
00:34:39,719 --> 00:34:41,239
(GOOSE HONKS)
701
00:34:41,280 --> 00:34:45,560
I do love how happy it makes her
to be a goose mum, basically.
702
00:34:45,600 --> 00:34:48,199
Have a goose as a best friend.
703
00:34:48,239 --> 00:34:49,800
(CRICKETS CHIRP)
704
00:34:49,840 --> 00:34:52,199
Goodnight, Gumbo.
705
00:34:52,239 --> 00:34:54,159
I hope you sleep well.
706
00:34:54,760 --> 00:34:56,800
See you in the morning!
(GOOSE HONKS)
707
00:35:07,760 --> 00:35:09,840
In challenging times...
708
00:35:09,880 --> 00:35:11,520
(UPBEAT MUSIC)
709
00:35:11,560 --> 00:35:14,840
..new friendships
can help shape who we are.
710
00:35:18,000 --> 00:35:20,200
Morning, Cosima.
711
00:35:20,240 --> 00:35:24,800
In South Africa, Belinda Harvenher
is checking on an injured friend.
712
00:35:24,840 --> 00:35:27,240
Hello, hello, hello!
713
00:35:27,280 --> 00:35:28,920
Hi!
714
00:35:28,960 --> 00:35:30,880
Hi, Cosima.
715
00:35:30,920 --> 00:35:32,840
How are you today?
716
00:35:32,880 --> 00:35:34,720
Huh? Did you sleep well?
717
00:35:35,480 --> 00:35:38,280
Cosima is
a four-year-old vervet monkey.
718
00:35:38,760 --> 00:35:41,680
She's currently in the recovery ward
with a broken wrist.
719
00:35:41,720 --> 00:35:45,320
It's so nice to see you
this morning!
720
00:35:45,360 --> 00:35:46,600
Hm?
721
00:35:47,880 --> 00:35:51,840
Belinda has been caring for Cosima
since she was a tiny baby.
722
00:35:51,880 --> 00:35:53,800
(SOFT MUSIC)
723
00:35:54,680 --> 00:35:57,000
She arrived
as a little two-week-old orphan.
724
00:35:57,040 --> 00:35:58,880
Her mum was hit by a car,
725
00:35:58,920 --> 00:36:01,840
and she had to be pulled off
her dead mummy's body.
726
00:36:03,320 --> 00:36:06,040
Motor vehicle accidents
happen quite often...
727
00:36:06,080 --> 00:36:07,440
where the mum gets hit
728
00:36:07,480 --> 00:36:10,480
and protects her baby so well
that the baby survives,
729
00:36:10,520 --> 00:36:12,280
but her life is gone.
730
00:36:14,360 --> 00:36:16,200
Cosima was rescued
731
00:36:16,240 --> 00:36:19,480
and brought here to
the Bambelela rehabilitation centre.
732
00:36:20,480 --> 00:36:22,040
When Cosima came in here,
733
00:36:22,080 --> 00:36:24,880
she was screaming for
two-three days, non-stop.
734
00:36:25,600 --> 00:36:27,200
She has a blind eye.
735
00:36:27,240 --> 00:36:30,760
We think that has to do with when
she was hit, as well, by the car.
736
00:36:31,720 --> 00:36:34,440
Belinda looked
after the orphaned Cosima
737
00:36:34,480 --> 00:36:37,560
and the two developed
a close emotional bond.
738
00:36:38,360 --> 00:36:41,440
It's totally incredible the
connection we have with one another
739
00:36:41,480 --> 00:36:44,320
that she can trust me so much
to tickle her belly.
740
00:36:45,600 --> 00:36:48,120
Yeah, Cosima. Yeah, yeah, yeah.
741
00:36:48,160 --> 00:36:51,640
Or to look at her teeth,
or to look at her arm.
742
00:36:54,320 --> 00:36:57,760
The Bambelela centre
takes in orphaned or injured monkeys
743
00:36:57,800 --> 00:37:01,080
and helps them get back
to a natural life in the wild.
744
00:37:02,160 --> 00:37:04,520
A lot of monkeys
come in being abused,
745
00:37:04,560 --> 00:37:07,000
being treated really badly
by people.
746
00:37:08,240 --> 00:37:11,200
I had a rough childhood
growing up, um...
747
00:37:11,240 --> 00:37:13,040
bullied a lot in school.
748
00:37:13,080 --> 00:37:15,720
I feel like I have
a same history,
749
00:37:15,760 --> 00:37:17,480
like some of these monkeys.
750
00:37:17,520 --> 00:37:19,440
I try everything in my power
751
00:37:19,480 --> 00:37:21,480
to make it better for these monkeys,
752
00:37:21,520 --> 00:37:23,440
and to give them
a second chance.
753
00:37:23,480 --> 00:37:25,560
It's all about love,
it's all about caring,
754
00:37:25,600 --> 00:37:26,880
it's all about affection,
755
00:37:26,920 --> 00:37:29,800
and they can read all that
in your body language as well,
756
00:37:29,840 --> 00:37:33,800
that you care, that you love them
and that you will protect them.
757
00:37:40,320 --> 00:37:42,160
Hey, Pixie.
758
00:37:42,200 --> 00:37:45,600
When Cosima arrived,
she started off in the kindergarten
759
00:37:45,640 --> 00:37:48,000
with the other orphaned
vervet monkeys.
760
00:37:48,360 --> 00:37:50,440
You seem hungry.
761
00:37:50,480 --> 00:37:52,800
Babies spend
the first weeks of their life
762
00:37:52,840 --> 00:37:54,680
clinging to their mother.
763
00:37:54,720 --> 00:37:58,880
The moment we were walking
to the cage with the formula milk,
764
00:37:58,920 --> 00:38:00,640
they're all on top of you,
765
00:38:00,680 --> 00:38:03,200
they wanna have the milk,
they just go crazy,
766
00:38:03,240 --> 00:38:06,160
'cause they know you're coming
to give them some food.
767
00:38:07,960 --> 00:38:11,880
Surrogate mum, Belinda,
steps up to meet their every need.
768
00:38:12,800 --> 00:38:14,400
They are just like humans.
769
00:38:14,440 --> 00:38:16,280
They each have
their own personality.
770
00:38:16,320 --> 00:38:18,520
They cry with you,
they laugh with you,
771
00:38:18,560 --> 00:38:20,480
they're angry with you.
772
00:38:20,520 --> 00:38:24,200
This is why I fell so deeply
in love with this species.
773
00:38:24,240 --> 00:38:27,640
This is, for me,
the best place to be, ever.
774
00:38:27,680 --> 00:38:31,920
I would not change this job
for anything else.
775
00:38:31,960 --> 00:38:35,640
This makes me happy,
this makes my day,
776
00:38:35,680 --> 00:38:38,320
just spending it
with the monkeys.
777
00:38:39,720 --> 00:38:44,360
From here, they make their way
to a much larger, wilder enclosure,
778
00:38:44,400 --> 00:38:47,000
where they learn to
be independent from humans
779
00:38:47,040 --> 00:38:48,880
and bond further with each other.
780
00:38:50,040 --> 00:38:51,920
Cosima will join them shortly.
781
00:38:51,960 --> 00:38:54,720
(UPBEAT MUSIC)
782
00:38:54,760 --> 00:38:57,840
So, in here is where
they can become a family.
783
00:38:58,840 --> 00:39:01,480
They have to learn
to cope without us.
784
00:39:02,400 --> 00:39:04,000
It's hoped that, in here,
785
00:39:04,040 --> 00:39:06,480
Cosima will from a troop
with the others,
786
00:39:06,520 --> 00:39:08,440
and start a family of her own,
787
00:39:08,480 --> 00:39:11,520
before they're ready
to head into the jungle together.
788
00:39:12,200 --> 00:39:13,680
Hopefully, this baby season,
789
00:39:13,720 --> 00:39:15,440
she'll have a little one
of her own,
790
00:39:15,480 --> 00:39:18,920
which she can then proudly raise
and do a good job with.
791
00:39:19,600 --> 00:39:22,280
But before Cosima
can become one of the troop,
792
00:39:22,320 --> 00:39:24,400
she needs to be back
to full strength.
793
00:39:28,240 --> 00:39:29,880
To ensure she's on track,
794
00:39:29,920 --> 00:39:32,720
Belinda takes her for regular
medical check-ups.
795
00:39:33,680 --> 00:39:36,200
Say, "Hello, Chantelle."
Hello, Cosima!
796
00:39:37,160 --> 00:39:39,800
(CHUCKLES)
We're here for a check-up.
797
00:39:39,840 --> 00:39:42,200
Let me see your arm quickly, please.
798
00:39:42,240 --> 00:39:45,240
It's all healed so nicely.
799
00:39:45,280 --> 00:39:47,960
She is ready to go back
to a troop now.
800
00:39:48,840 --> 00:39:52,040
Amazing.
Are you ready to go back, Cosima?
801
00:39:52,080 --> 00:39:54,480
She's on course to join the troop...
802
00:39:54,520 --> 00:39:56,840
and live with her own kind.
803
00:39:57,720 --> 00:39:59,720
Belinda will have to
take a step back.
804
00:40:00,640 --> 00:40:02,440
Are you ready to go back?
805
00:40:03,400 --> 00:40:06,480
Building a bond with a vervet
is something special.
806
00:40:06,520 --> 00:40:08,120
(POIGNANT MUSIC)
807
00:40:09,480 --> 00:40:11,600
But breaking that bond
is even harder.
808
00:40:13,760 --> 00:40:17,360
Belinda's hard work to re-wild
Cosima and the other vervets
809
00:40:17,400 --> 00:40:19,360
looks set to be a success.
810
00:40:21,160 --> 00:40:24,120
As a friend, the best thing
I can possibly do for her
811
00:40:24,160 --> 00:40:25,880
is let her join her family.
812
00:40:27,400 --> 00:40:30,560
I'm super happy,
but I'm also extremely sad
813
00:40:30,600 --> 00:40:33,720
'cause there's a possibility
of never seeing her again.
814
00:40:35,040 --> 00:40:37,680
But before Cosima
returns to the troop,
815
00:40:37,720 --> 00:40:40,360
the pair get to spend
a bit more time together.
816
00:40:41,520 --> 00:40:44,880
So, she's showing that
she cares and she loves me.
817
00:40:45,360 --> 00:40:48,920
That's part of
a monkey's communication.
818
00:40:48,960 --> 00:40:51,400
When they interact
with a person,
819
00:40:51,440 --> 00:40:53,160
it's through grooming,
820
00:40:53,200 --> 00:40:55,400
and apparently she's finding some...
821
00:40:55,440 --> 00:40:57,640
things in my hair
which I didn't know about.
822
00:40:58,560 --> 00:41:00,360
When I just arrived here,
823
00:41:00,400 --> 00:41:02,320
I was a very broken down teenager.
824
00:41:03,160 --> 00:41:06,560
I never knew what I was really
put on earth for.
825
00:41:06,600 --> 00:41:10,360
And the moment I'm with monkeys,
I know exactly why I'm here.
826
00:41:10,400 --> 00:41:12,520
I wouldn't be surprised
if I was a vervet
827
00:41:12,560 --> 00:41:14,320
in my previous life, who knows?
828
00:41:15,320 --> 00:41:18,280
Cosima made me who I am today
and...
829
00:41:18,320 --> 00:41:22,120
I will forever stand up for vervets
till the day I cannot anymore.
830
00:41:22,160 --> 00:41:25,200
I will fight for them
as far and as wide as I can.
831
00:41:29,040 --> 00:41:30,760
(WAVES WASH GENTLY)
832
00:41:30,800 --> 00:41:34,840
Quiet encounters with wildlife
can offer a sense of peace.
833
00:41:38,520 --> 00:41:40,720
Even in the darkest of times.
834
00:41:42,960 --> 00:41:44,600
Moments with wildlife,
835
00:41:44,640 --> 00:41:46,760
they're so valuable
for your mental health...
836
00:41:48,840 --> 00:41:51,200
because when you get
those moments where time stops,
837
00:41:51,240 --> 00:41:54,680
then it just drains away
any stress in your life.
838
00:41:55,840 --> 00:41:58,040
(CALMING MUSIC)
839
00:41:59,160 --> 00:42:01,080
It's incredibly good
for your soul
840
00:42:01,120 --> 00:42:03,200
and really helps you deal with
841
00:42:03,240 --> 00:42:05,280
the stress and strain
of normal life.
842
00:42:06,560 --> 00:42:08,480
I'm an adult man
843
00:42:08,520 --> 00:42:10,480
who has found something
844
00:42:10,520 --> 00:42:13,240
that makes you feel like
a child on Christmas Eve.
845
00:42:20,200 --> 00:42:22,040
Dive enthusiast, Ben Burville,
846
00:42:22,080 --> 00:42:25,720
is headed to the Farne Islands
off the North East coast of England.
847
00:42:27,240 --> 00:42:30,680
They are the Galapagos of the North,
really, in terms of wildlife.
848
00:42:30,720 --> 00:42:33,080
You've got thousands
and thousands of birds there,
849
00:42:33,120 --> 00:42:35,120
guillemots, puffins, razorbills.
850
00:42:35,160 --> 00:42:37,240
(BIRDS SQUAWK)
851
00:42:39,160 --> 00:42:41,200
But also,
most importantly for me,
852
00:42:41,240 --> 00:42:43,800
it's home to a resident
population of seals.
853
00:42:43,840 --> 00:42:47,000
(SEALS BARK)
854
00:42:49,080 --> 00:42:52,200
Every day that I'm going diving,
it's full of anticipation...
855
00:42:52,240 --> 00:42:53,760
and that's a joy.
856
00:42:53,800 --> 00:42:57,240
The beauty of it is you never really
know what you're gonna see.
857
00:42:57,840 --> 00:42:59,640
It's always exciting.
858
00:42:59,680 --> 00:43:01,960
Well, my normal day job
is incredibly stressful.
859
00:43:02,000 --> 00:43:05,560
I'm a GP, I work eight sessions,
which is full time,
860
00:43:05,600 --> 00:43:07,760
in Amble,
a coastal town in Northumberland.
861
00:43:08,520 --> 00:43:11,440
So, there's patients every
10-12 minutes.
862
00:43:12,240 --> 00:43:14,080
It's pretty non-stop, really.
863
00:43:15,240 --> 00:43:17,000
Ben first came across the seals
864
00:43:17,040 --> 00:43:19,720
on a dive trip to the Farne Islands
20 years go.
865
00:43:19,760 --> 00:43:22,800
(POIGNANT MUSIC CONTINUES)
866
00:43:22,840 --> 00:43:26,040
He now swims with them
at every opportunity.
867
00:43:26,080 --> 00:43:28,360
It's easy to take these things
for granted, isn't it?
868
00:43:28,400 --> 00:43:30,320
When you're looking up at that.
869
00:43:31,040 --> 00:43:34,520
I really love the challenge
of diving in the North Sea.
870
00:43:35,560 --> 00:43:37,040
In the current, in the cold,
871
00:43:37,080 --> 00:43:40,000
It's quite a challenging
environment at times.
872
00:43:43,760 --> 00:43:46,600
It's October,
and the weather isn't looking great.
873
00:43:47,160 --> 00:43:50,320
But, after a long week at work,
it doesn't put Ben off.
874
00:43:51,480 --> 00:43:53,560
The real thing is
what the weather does
875
00:43:53,600 --> 00:43:55,480
to where the seals are gonna be.
876
00:43:56,040 --> 00:43:59,160
They wanna be out the wind
and they wanna be out the swell.
877
00:43:59,920 --> 00:44:02,080
It might bother us...
878
00:44:02,120 --> 00:44:04,240
but it won't bother the seals.
879
00:44:06,160 --> 00:44:08,680
Ben relies on friend and skipper,
Micky,
880
00:44:08,720 --> 00:44:11,560
to take him out,
whatever the weather.
881
00:44:11,600 --> 00:44:13,640
Good morning, Ben.
Good to see you.
882
00:44:13,680 --> 00:44:16,720
How you doing?
Excellent. Always good to get out.
883
00:44:16,760 --> 00:44:19,200
Let's get inside.
Got a brew here.
884
00:44:19,240 --> 00:44:21,000
I was in the water
from a young age,
885
00:44:21,040 --> 00:44:24,120
and the boatman will know that
as soon as I can get in the water,
886
00:44:24,160 --> 00:44:25,760
I'll be in the water.
887
00:44:25,800 --> 00:44:27,560
18 years,
your life's been in my hands.
888
00:44:27,600 --> 00:44:29,680
It has. I trust you 100%.
889
00:44:29,720 --> 00:44:31,400
(LAUGHS)
890
00:44:31,440 --> 00:44:33,680
(UPBEAT FOLK MUSIC)
891
00:44:38,840 --> 00:44:41,200
Grey seals are
the most abundant seals
892
00:44:41,240 --> 00:44:43,000
around the UK coast.
893
00:44:43,040 --> 00:44:46,920
We're very lucky here to have
40% of the world's population.
894
00:44:50,760 --> 00:44:53,160
The feelings that I have
before I go in the water,
895
00:44:53,200 --> 00:44:57,040
it's one of completely
overwhelming peace and calm.
896
00:44:57,080 --> 00:44:59,760
(CALMING MUSIC)
(WAVES WASH GENTLY)
897
00:45:04,360 --> 00:45:06,240
As soon as you jump off the boat,
898
00:45:06,280 --> 00:45:08,080
you're entering another world.
899
00:45:09,200 --> 00:45:11,680
It's full of anticipation,
and that's a joy,
900
00:45:11,720 --> 00:45:14,720
you never really know
what you're going to encounter.
901
00:45:19,680 --> 00:45:22,080
Often they will glide in
from quite a distance away,
902
00:45:22,120 --> 00:45:24,640
and you can see them coming
through the gloom.
903
00:45:28,000 --> 00:45:31,200
I never, ever,
use food or bait of any kind.
904
00:45:33,280 --> 00:45:35,160
I can look into
the eyes of a seal
905
00:45:35,200 --> 00:45:37,640
and have an idea about
how it's gonna behave.
906
00:45:39,960 --> 00:45:41,800
I'm being slow in my movements.
907
00:45:41,840 --> 00:45:44,400
They're not seeing you as a threat,
being very gentle,
908
00:45:44,440 --> 00:45:46,040
so they're in control.
909
00:45:50,000 --> 00:45:52,200
When a seal holds your hand
910
00:45:52,240 --> 00:45:54,440
and it gives your hand
a little squeeze,
911
00:45:54,480 --> 00:45:55,920
and you squeeze its hand back,
912
00:45:55,960 --> 00:45:57,440
there's a connection
913
00:45:57,480 --> 00:45:59,080
and time stops completely,
914
00:45:59,120 --> 00:46:00,480
and that's magical.
915
00:46:00,520 --> 00:46:02,520
(CALMING MUSIC CONTINUES)
916
00:46:02,560 --> 00:46:04,480
(SEAGULLS SQUAWK)
917
00:46:05,520 --> 00:46:07,720
Over the last 20 years,
918
00:46:07,760 --> 00:46:11,480
I will have spent hundreds and
hundreds of hours underwater.
919
00:46:12,520 --> 00:46:16,240
It's about building trust
with these animals...
920
00:46:17,000 --> 00:46:19,320
..to a point where
they feel at ease with you.
921
00:46:28,520 --> 00:46:31,320
The whiskers of the seals are
so sensitive that they pick up on
922
00:46:31,360 --> 00:46:34,920
the trail left behind
the water movements from the fins,
923
00:46:34,960 --> 00:46:36,720
just like a wake on a boat.
924
00:46:36,760 --> 00:46:39,080
Often, you won't even
know they're there.
925
00:46:42,520 --> 00:46:45,160
Incredible streamlined predators,
really,
926
00:46:45,200 --> 00:46:49,280
that, you know, have the ability
to move at high speed,
927
00:46:49,320 --> 00:46:50,880
dive to over 300 metres,
928
00:46:50,920 --> 00:46:53,040
hold their breath
for over 20 minutes.
929
00:46:57,080 --> 00:47:00,000
We've just come through,
you know, a COVID pandemic...
930
00:47:01,040 --> 00:47:02,880
..which takes its toll
on everyone.
931
00:47:04,280 --> 00:47:07,080
I was the COVID lead
for Northumberland, and so...
932
00:47:08,240 --> 00:47:10,200
Just give me two seconds.
PRODUCER: Yeah.
933
00:47:12,120 --> 00:47:13,560
I, uh... Hoo!
934
00:47:13,600 --> 00:47:16,120
Don't know why I get emotional
on that one, but that's...
935
00:47:16,160 --> 00:47:17,760
(SIGHS)
936
00:47:17,800 --> 00:47:19,320
Sorry, guys.
937
00:47:20,080 --> 00:47:23,000
COVIDs just...
too many dead people, man.
938
00:47:25,040 --> 00:47:27,440
(POIGNANT MUSIC)
939
00:47:28,480 --> 00:47:30,160
I think for lots of other people,
940
00:47:30,200 --> 00:47:34,920
wildlife during the pandemic
was really, really important.
941
00:47:34,960 --> 00:47:38,080
I think it's probably
what kept me relatively sane.
942
00:47:39,960 --> 00:47:42,760
Happiness isn't somewhere
you get to in your life
943
00:47:42,800 --> 00:47:44,680
as a destination,
it's really, sort of,
944
00:47:44,720 --> 00:47:48,040
moments that you have
along the path of your life...
945
00:47:48,080 --> 00:47:50,240
and there are certain times
that stick in my head
946
00:47:50,280 --> 00:47:51,880
as being those moments.
947
00:47:54,280 --> 00:47:56,400
I remember a young female seal.
948
00:47:57,280 --> 00:48:00,240
I could feel her snuggling
into my neck,
949
00:48:00,280 --> 00:48:02,600
her whiskers tickling my face.
950
00:48:03,440 --> 00:48:07,000
When I sorta glanced, I could see
that her eyes were closed.
951
00:48:07,040 --> 00:48:09,960
And, um... I think my eyes closed
at the same time.
952
00:48:12,080 --> 00:48:14,320
Sometimes
they can be surprising.
953
00:48:15,480 --> 00:48:17,440
I think that
they probably understand
954
00:48:17,480 --> 00:48:19,320
the concept of games to a degree.
955
00:48:21,200 --> 00:48:24,240
They'll use their claws, which are
a little bit like bears' claws,
956
00:48:24,280 --> 00:48:25,800
or their teeth,
957
00:48:25,840 --> 00:48:29,200
and they'll very delicately
grab my hood
958
00:48:29,240 --> 00:48:32,360
and start to pull my hood back
off my face.
959
00:48:35,000 --> 00:48:37,920
What really makes me laugh
is when they're removing my mask.
960
00:48:39,000 --> 00:48:41,120
And they can do this
with incredible dexterity.
961
00:48:41,160 --> 00:48:43,720
They'll take away the little tiny
mask strap at the side
962
00:48:43,760 --> 00:48:45,360
and start to flood it.
963
00:48:47,360 --> 00:48:49,480
(ORCHESTRAL MUSIC)
964
00:48:50,760 --> 00:48:53,080
The seals can be really gentle
to each other,
965
00:48:53,120 --> 00:48:55,480
and I think just trying
to take that into your life...
966
00:48:55,520 --> 00:48:57,720
kindness,
it is important in life,
967
00:48:57,760 --> 00:48:59,680
and I see that
in my day-to-day job.
968
00:49:01,120 --> 00:49:04,040
I will talk to people
about mindfulness.
969
00:49:04,080 --> 00:49:07,280
Sometimes just stabilising
your thoughts in the moment
970
00:49:07,320 --> 00:49:09,000
can sort of ground you.
971
00:49:09,040 --> 00:49:11,240
(POIGNANT MUSIC CONTINUES)
972
00:49:12,680 --> 00:49:16,720
For me, I've found a place where
I can find lots of those moments
973
00:49:16,760 --> 00:49:19,960
because when you're underwater
and there's a 250 kg seal
974
00:49:20,000 --> 00:49:22,240
in front of you,
looking in your eyes,
975
00:49:22,280 --> 00:49:23,920
then time simply stops.
976
00:49:26,640 --> 00:49:30,160
Then, also, you have companionship
with an animal...
977
00:49:31,240 --> 00:49:34,280
..and I'm incredibly fortunate
to have.
978
00:49:35,840 --> 00:49:37,920
If I could bottle up
the feeling you have
979
00:49:37,960 --> 00:49:40,600
when you're with an animal
and it's interacting with you,
980
00:49:40,640 --> 00:49:42,400
then I would be a millionaire.
981
00:49:42,440 --> 00:49:44,640
(CALMING MUSIC)
982
00:49:47,000 --> 00:49:51,800
AccessibleCustomerService@sky.uk
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