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What?!
You know what.
Girls.
Mom, it's my sweater and I haven't even worn it.
Yes, you have.
Ask next time, okay, Luce?
And would the rest of you please behave?
Where are your manners?
I don't know. At home?
You know, this is the first time
in ages that I've had the pleasure of being served
instead of serving,
and I intend to enjoy it.
So everybody just settle down and act polite and civilized.
Okay, but why can't we just drive through someplace
where we get a toy with our lunch?
Because Mr. Harrison,
the man who owns this lovely restaurant,
is treating us to lunch.
Why?
Because Daddy's been working with
a food bank that Mr. Harrison donates food to,
and he gave Daddy coupons for seven free meals.
Isn't that great?
No. I like the free food at home.
Yeah, but you can't get surf and turf at home.
You can't get in here, either. They only serve it on Friday.
There's plenty to choose from.
Choose something else, please.
But I was set on surf and turf.
What? I'm disappointed.
I'm sure you know what that feels like.
Like every night of your life
while you're sitting by the phone,
hoping Deena Nash will call.
But she never does.
Let's not talk about my love life.
Ah, now that would be boring.
And spoil our appetite.
I knew it!
I didn't do it, she did it.
Sorry.
Everybody ready to order?
It's Sunday, so I think I'll have a sundae.
You need to eat something besides ice cream, dear.
Okay, make that a piece of chocolate cream pie
and a sundae.
She'll have spaghetti and a small salad
and milk to drink.
Sorry, that's the Early Bird Special.
It's too early for the Early Bird.
I'll have the fried chicken, and instead of mashed potatoes,
I want French fries.
No substitutions... Chicken comes with mashed,
the swordfish comes with fries.
Oh, uh, okay.
I like swordfish, and I like mashed potatoes.
So I'll have the swordfish and then I'll switch
my potatoes with Mary. If you'll be so kind
as to just put them on the side please, uh...
Harriet.
I can't put them on the side, they come on the plate.
If they came on the side, they'd be sides.
I'll have the cheeseburger, no fries and a chocolate shake.
The fries come with it.
I don't want them.
Have the fries. Mary will eat them.
You said you were giving her your fries.
What's the difference if you don't want them?
You know what, why don't I give you all
another minute to decide.
But I'm hungry.
Really, it's okay, Harriet.
I think everyone's ready to order.
Aren't we, everyone?
Hot turkey sandwich on a roll. All the trimmings.
It comes on white toast.
Why she can't have the roll instead of
white toast?
Oh, I know. No substitutions.
Sorry, Mom, I don't make the rules, I just follow them.
Can I change my order to surf and turf?
They don't have surf and turf today, honey.
Simon's getting it.
No, you know I'm thinking pancakes now.
Pancakes are breakfast.
You can only get
breakfast at breakfast.
You know, this free lunch is a bust.
You have coupons for a free lunch?
Yeah, from the owner, Mr. Harrison.
Why didn't you say that in the first place?
Can I see the coupons?
Yeah.
This is only good for the Blue Plate Special.
Okay.
So what's the Blue Plate Special?
Grilled liver and onions.
Ew...
Then we'll have seven liver and onion specials, please.
And we'll be very happy to have them.
We will?
♪ 7th Heaven ♪
♪ When I see their happy faces ♪
♪ Smiling back at me ♪
♪ 7th Heaven ♪
♪ I know there's no greater feeling ♪
♪ Than the love of family ♪
♪ Where can you go ♪
♪ When the world don't treat you right? ♪
♪ The answer is home ♪
♪ That's the one place that you'll find ♪
♪ 7th Heaven ♪
♪ Mmm, 7th Heaven ♪
♪ 7th Heaven. ♪
What?
How about a "please"?
Okay. Please give me the toast.
Would you like to say "thank you"?
I guess.
You better get that stain out of my new sweater.
Don't worry, Mom'll get it out.
Oh, no, I won't; I don't like the way I was asked.
I didn't exactly ask you.
That's my point.
Okay. Mom, would you please
wash Mary's precious sweater and get the stain out?
No, I won't.
You should do it.
You borrowed it without asking.
I'd like you all to sit down.
I have something very important to say.
What are we doing?
We're getting a lesson in manners.
Happy, you may be excused. Your manners are impeccable.
After watching all of you at lunch yesterday,
I think it's time
to remind you that manners are important.
I think you should start
by being more polite and considerate,
and you can start by saying "please" and "thank you."
What's next, good citizenship?
How about good grooming?
Laugh if you want,
but fair warning,
I'm going on a good manners
binge.
Are we going with you?
Oh, yes.
Where are we going?
To a place we've been many times before.
Excuse me.
You talk to them.
Just do whatever she said.
Hey, he didn't say "please."
I wonder how long this manners binge is going to last?
For the rest of our lives.
So let's just humor her
and try to take it seriously.
Ooh!
I don't know when our family spun out of control.
You're referring to lunch yesterday?
I am absolutely referring to lunch yesterday.
I'm not going to allow them to behave
like that again. When was the last time
you heard "please" or "thank you"
come out of any of them?
And don't give me
the at-least-they're-not- on-drugs speech.
I'm not going to lower the bar
to "at least they're not on drugs."
They can do better than that,
and we're going to see to it that they do.
Don't you agree? Yeah, of course.
I... I've just, you know, got other priorities right now.
Oh, meaning the food bank.
Of course, that is a bigger priority.
I didn't say "bigger," I said "other."
You know,
the little priorities feed the big priorities.
If everyone were polite and considerate,
there'd be enough food to feed the world.
I heard that.
"Looking for a nice girl to share my senior year with.
"555-0159.
Ask for Matt."
Matt?
Our Matt?
It's our phone number.
He really is desperate.
This is pathetic.
So what was that look about?
Nothing. Nothing.
No, it was something.
What are you two up to?
We're not up to anything.
Huh.
Poor guy.
Poor?
Tragic.
Hello?
No, Matt's not home right now. He's at school.
Yes, I can take a message.
Okay, where can he reach you?
All right. No, I won't forget.
Okay, thank you.
Ah, bill... junk... bill... junk...
Wow.
Look, something for Happy Camden.
Wow.
Look, it's your first credit card.
Oh. Sorry, they made a mistake.
I'm afraid you're gonna have to continue
making your purchases with cash
just like the rest of the family.
Excuse me, sir.
Hey there. How you doing?
Fine, thank you.
I'm Eric Camden.
The Reverend Eric Camden.
I'm just a kid. Clarence Fields.
Pleased to meet you.
Well...
Do you happen to know where the Beanie Weenies are?
I can't find them.
They're usually in Aisle Two.
Gee, I... I... I don't know. I'll ask the manager.
Thank you. I'd appreciate it, sir.
No problem, Clarence.
Hey, Jimmy...
there's this really polite little kid over there.
He's looking for Beanie Weenies,
and I didn't have the heart to ask him
what organization he's with.
I think he's asking for himself, actually.
Clarence... he's a sweet kid.
Comes in every day after school,
picks up a can and leaves.
Just let him take what he wants. He needs the food.
Where's his mom?
Don't know, don't ask.
If all he wants is a can of Beanie Weenies,
I figure that's the least
I can do. Right.
Besides, the kid's too polite to refuse.
Found it. Thank you.
Ah, that's okay.
Will there be anything else today, Clarence?
No, this should do it.
See you tomorrow.
Nice meeting you, Reverend.
Same here.
Thank you.
Yeah, I got it right here.
Put it with the others.
You want me to finish up here
so you can follow Clarence and get his story?
What makes you think I want
to follow Clarence and get his story?
You're a very nosy guy.
A nice guy,
but a nosy guy.
You got quite a few calls this afternoon.
Oh, yeah? Thank you.
You're welcome.
How was your day, anyway?
All these girls kept coming up to me
and doing this weird thing with their eyes
and giggling and stuff. It was weird.
And I don't even know any of these people.
Hmm, why do you think they're calling?
I have no idea.
But I bet I know who does.
What's this?
Your sweater.
I'm going to wash it, don't worry.
I just hung it up so it wouldn't get any dirtier.
How could it get any dirtier hanging up?
I don't know, but it sounded good.
No. What sounds good is, "Hey, Mary, guess what,
"I'm just on my way downstairs
"to hand-wash your sweater
in cold water, just like it says on the instructions."
Hey, what do you two know about this?
It's okay. We know.
Know what?
The ad. The whole school knows.
The personal ad in the school newspaper?
The personal ad for what?
You.
You should have told us you were desperate.
We would have fixed you up.
Oh, good cover.
Pretending I did it so
I won't think you two did it.
We didn't do it.
Uh-huh. Well, I certainly didn't do it.
Only idiots put personal ads in the school paper
and I'm not an idiot.
Hello.
Evidently, you are.
It's for you.
Tell them I'm not home.
Please.
Not home. Sorry.
Yeah, I can take a number.
And I'd better not find out
you two are lying.
Come on, Happy.
Wow, check this out.
I wonder why Mom would throw this away.
You're right, she probably had her reasons.
So we'll just keep this between you and me, okay?
All right.
Come on, now, let's go.
Clarence? Are...?
It's Reverend Camden. Are... Are you in there?
Hey. How are you?
I'm fine.
I just came by
to see if you or your family need anything.
No, thanks.
Is your mom or dad home?
I can't say.
You don't know if they're home?
No, if I told you that no one was home,
that wouldn't be good.
That wouldn't be safe.
You're absolutely right.
So I'll go home and I'll come back
another time, when you're mom's here.
Wait. Don't leave.
Maybe you could just sit by the door for awhile,
until my mom gets home.
It gets kind of scary
around here by myself.
What time does your mom usually get home?
Nighttime.
Yeah, okay, Clarence.
I can do that.
I'll just hang out here for awhile.
What about doggie boots to keep your paws dry
when it rains... It's been raining
a lot this year because of El Neato.
That's El Niño, and there's nothing neat about it.
Yes, there is.
These doggie boots.
Look, we don't even know if the credit card's real.
It looks real.
Oh, hey, there's
an 800 number.
I guess we can call it and find out,
just for the fun of it, right?
Remember, be polite.
Shh. It's ringing.
Welcome to Eddie Bowzer.
Please dial your number on your credit card
to verify your account.
Thank you.
Please press the number of the item you have selected.
Quick, the item number.
B-9-8.
Thank you.
Please press three if you want
overnight delivery for an additional
ten dollar charge...
Do we want overnight mail for an additional ten dollar charge?
You bet.
Thank you.
What? Well, she said thank you
and then she hung up.
You didn't say you're welcome.
I couldn't. It was a recording.
One set of doggie boots coming up.
Yay!
Don't get too excited.
Now we got to call back and cancel.
Why would we cancel?
Because once Mom finds out who ordered the boots,
we're going to end up paying for them.
I don't have any money,
and Happy doesn't have any money.
Exactly. I have money.
So, like I said, we'll be canceling.
There's got to be a number on here somewhere,
where I can talk to a living person.
Here: customer service.
Eddie Bowzer.
Hello? Oh, I got a living
person this time. Good.
Yeah. How can I help you?
Hi, I'd like to cancel an order I just placed.
Are you 18? You don't sound 18.
No, no, I'm not 18, but...
Sorry, no can do.
What?
She won't talk to me because I'm not 18.
You got $4.99?
Yeah. Plus shipping.
Tell me that's not my sweater in the dryer.
The label says fluff dry.
You're sure?
Absolutely positive.
What are you eating in there... Beanie Weenies?
Mm-hmm. You want some?
No, thanks.
You like those, huh.
Nature's perfect food.
It's got all your major food groups, beans, and weenies.
Don't get me wrong.
My mom takes care of me.
She leaves me dinner.
But I still like to top it off with something tasty.
Beanie Weenies.
What the hell are you doing?
I-I-I...
I can explain.
I can explain.
Harriet?!
Seven liver and onions?!
Mom, this is the Reverend Camden.
He's a minister,
and I still didn't let him in.
That's good, Clarence.
Reverend Camden, this is my mother,
Ms. Harriet Fields.
Let us both in now, Clarence,
before I collapse.
How's my baby?
Good, Mom. Really good.
Come on in, Reverend.
Have a seat.
There's nothing I enjoy more
than entertaining strange guests after a 14-hour workday.
Can I get you anything?
No, nothing. I'm fine.
I'm sorry if I'm intruding.
It's just that I ran into Clarence at the...
front door of the building
and, uh, there was a bunch of rough-looking people around,
so I just offered to hang out with him until you got home.
Yeah, it's a pretty rough neighborhood.
Thanks.
That was very considerate of you.
It's okay.
So it's just you and Clarence here, huh?
Yeah, just us.
Must be pretty tough,
raising a kid alone.
Mm-hmm. It's tough.
You know you are one nosy guy.
I could tell that at the restaurant.
I just, uh...
Yeah,
I... I am.
I don't know, I just, I just sensed there
might be something I could do here.
I doubt it.
I said might.
There might be something I could do.
I'm too tired to drag this out,
so let me give you the short version.
About three years ago, I fell in love with a man
who loved me and loved Clarence.
So we got married and everything was sweet...
Until shortly after April 15,
when we filed a joint tax return.
He went to mail it and never came back.
Because...
Because the lying fool owed the IRS
a boatload of money and hadn't bothered
to tell me.
Just like he hadn't bothered to tell me that he was
still married to his first wife.
I see. Oh, no.
You don't see yet.
IRS came after him, couldn't find him,
so... they came after me.
But you weren't legally married, so...
you're not responsible for his back taxes.
Yeah. Tell that to the IRS.
They got their hands on my bank account
and kept freezing it until I cried Uncle Sam.
I set up a payment schedule,
Clarence and I moved into this dump,
and I took a second job waitressing.
I teach ninth grade science,
but I needed something that paid cash.
I figured if they ever froze my account again,
we could live on tips
until I straighten it out again.
Uh... I'm sorry about the no-substitutions thing.
It's just that if we substitute,
we pay, and I just couldn't afford it...
Especially with
that brood you've got. I understand
completely.
Do you have the name and number
of whoever you talked to at the IRS?
Mr. Smith.
I don't think that's gonna help you, though.
It seems like everybody at the IRS is named Mr. Smith.
Well, let me try.
Yeah, Mom, let him try.
You can't actually see these people in person.
They're collectors.
You only get to talk to them on the telephone,
and believe me, it's no fun.
Well, just give me his number,
and I'll give it a shot.
Okay.
This could be the answer to my prayers, Reverend.
I've got to get down to the IRS.
You're really going to go through with it, huh?
Oh, you bet.
Don't lose your temper. I'm not gonna
lose my temper... Why would I lose my temper?
You get mad when you fill out the tax forms.
This is about somebody else's taxes... I'll be fine.
I will.
I promise.
Mary! Lucy!
I hate being rushed.
Mom, I need a ride to the mall
after school. Try, "Mom, would you please
take me to the mall this afternoon?"
Mom, would you please take me to the mall after school?
Please?
I'm sorry, I can't.
That's two days in a row you've set me up.
It's completely unintentional.
I'm just focusing on please and thank you.
Well, ask Matt to drive you.
He's not gonna take me anywhere.
He thinks we put the ad in the paper.
Well, maybe if you ask him more politely.
Why? It didn't work with you.
What? It didn't.
I'd like to come in and discuss Harriet Fields' case.
Are you familiar with it?
Yes, I'm familiar with the case,
but I'm not at liberty to discuss it.
She can set up a meeting with a representative.
Oh, she's already talked with a representative,
and she's still having a problem.
See, she's paying off a debt that she doesn't owe.
Everybody's got a story
to try and get out of meeting their obligations.
Take it up with a representative.
Well, there's just so much red tape.
I'd like to speak to somebody who could actually help her.
That's what red tape is for...
makes you stick to the rules.
Oh, oh, that's what red tape is for.
I've always wondered. Well, thank you.
You're welcome.
Mr. Smith?
Yes?
Hi.
So you actually are Mr. Smith.
Do I know you?
We were just on the phone.
Oh, brother.
I'm Reverend Eric Camden,
and I'd like to talk to you about Harriet Fields.
Leonard, I want a retraction.
I want you to print a correction
in the school paper saying I didn't place that ad.
And I want to know who did place it.
Can't do it.
What? Run the apology or tell me who placed the ad?
Both. We can't run an apology,
because then it would look like a mistake...
And it wasn't a mistake; and I can't tell you
who placed the ad.
I have to protect my sources.
It's my journalistic prerogative.
Look, I'm going to the principal.
You can't threaten me.
I'm protected by the First Amendment
of the Constitution of the United States.
I cannot
and will not reveal my sources.
And if you come near me again on school property,
I'm going to the principal.
Well...
somebody's been busy.
Wha... What...?
Oh, here. Okay.
Eddie Bowzer. How can I help you?
Uh, well, I-I received a credit card in the mail
and I'm afraid there's been a mistake,
because it was issued to our dog, Happy.
Yeah, so?
Well, so I'd like to cancel the card.
Ooh. That could be a problem.
Why's that?
It's just a lot of paperwork
for everyone, when obviously
the dog can't use the card.
I-I beg your pardon?
Well, can the dog use the phone?
Can the dog enter the code for the merchandise?
Listen, no offense,
but may I speak with a supervisor, please?
I am a supervisor.
Look, lady, can't you just tear up the card?
I could, but what if something's
already been ordered with the card?
Then I'll assume you've got a very smart dog.
A very smart dog with red rain boots.
Cool.
Cool?! She doesn't have the money to pay for them.
Then Eddie Bowzer Catalogues just lost a couple of bucks.
Have a nice day.
Oh, well, pray for rain.
Do you have a receipt?
I'd have to have a receipt.
No, my sister
didn't keep the receipt.
So it's not even your sweater?
No, I borrowed the sweater from my sister,
and I got a stain on it, so I washed it
according to the instructions,
and it shrank down to this.
So could I please get my money back?
I'd really appreciate it.
See the sign? Oh, could I possibly get
a store credit?
Another sweater? Anything?
Please? Sorry.
Why would she agree to pay a debt that wasn't hers?
Because she couldn't get you guys off her back.
Look...
this isn't your problem.
And quite frankly, it's not mine anymore.
I'm retiring.
In 14 business days, I'm out of here.
Then you have 14 days
to take another look at this file.
The man swindled her.
This is a woman with a young child who had to move out
of her own home and into a rundown apartment building
to pay off some guy's debt she doesn't even owe.
Not only is that unfair, it can't possibly
be legal.
I'm not leaving here till we resolve this.
It is resolved.
It has been resolved.
There is no more resolving!
Oh, God.
What is it?
My chest.
I think it's my heart.
Somebody call 911!
Right. That would be me.
Stay with me, Mr. Smith.
You hang in there! Come on, you're gonna be fine.
What? Yes, I'll hold.
But hurry!
Where's the insurance information?
I left my wallet in my desk.
He obviously he has insurance.
He's a federal employee.
Sorry, there's no proof of employment
or insurance.
You have to go to the County Hospital.
The man's having a heart attack. This is an emergency.
Sorry, I can't admit him without proof of insurance.
Those are the rules.
All right, all right. Don't worry, don't worry.
I'll call up, have somebody bring your wallet over.
Who should I call? I don't know.
I've never called the office before,
except to call in sick, and that was voice mail.
Never mind. I'll go over there myself.
Please hurry.
I'll be right back, okay?
Don't worry, if anything happens...
at least you're in a hospital.
Hi, Mom.
Hi.
May we have a snack, please?
And thank you
in advance.
Of course you can... especially since you asked so nicely.
And you know what? Maybe Happy might
like a snack, too. Happy?
Mom, you know I only feed Happy once a day.
Oh, a little biscuit couldn't hurt.
Happy?
Oh...
would you like a snack?
You know, there's something different about that dog.
Probably the boots. Yeah, I wonder
- where she got them. - In the mail today.
Overnight express.
I wonder how that happened.
My guess is that Happy ordered them with her credit card.
Really? ANNIE: Yeah.
The catalogue was opened right to the picture.
I guess we should cancel the card, huh, Mom?
Well, I tried to cancel,
but the operator was so rude to me on the phone,
I think Happy'll just keep those boots.
I wonder if Happy will order anything else.
Not if she knows what's good for her.
Oh, believe me, she does.
Thanks, Mom.
You're welcome.
I mean, for not yelling at us and punishing us or anything.
I know what you mean. You know,
I think I'm gonna go up to my room now
and do my homework.
I'll-I'll probably be up there
for a really long time... Really concentrating hard on it.
Good for you.
Hello?
Ah. No, Matt's not here.
He went to the mall. Can I take a message?
Oh.
Oh, as a matter of fact,
he just walked in.
Hold on,
please.
Hey, how's it going?
Did you take back the sweater?
The store manager wouldn't take it.
And I was as polite
as I could possibly be. Looks like Lucy's
just gonna have to pay for it, right, Mom?
If you watch the kids, I can go back to the store
and give it a shot. Thanks, Mom.
Thanks a lot. Oh, you know,
I can't promise you anything, but you never know.
I can only try my best.
Oh, and by the way, the girl on the phone?
Deena Nash.
Okay, here.
Here's his insurance information.
You want to admit him now?
Have a seat while I complete the paperwork.
Have a seat?! The man's having a heart attack!
He's been sitting there for half an hour!
You want me to have a seat?!
I... Oh...
Excuse me, I think this man
is having a heart attack.
Could you please help him out
while this nurse
is doing the paperwork?
Okay, you wait here. I'll take care of him.
All right. Come on.
Hello. May I help you?
Well, I hope so. Thank you.
My daughter bought this sweater here,
and she washed it according to
the instructions on the label,
and this is what happened.
I'd be happy to take it back, if you have a receipt.
Well, I don't have a receipt,
but I thought you could exchange it,
maybe for store credit or another sweater.
Not unless you have a receipt.
May I please see the manager?
I am the manager.
Okay, what about the owner? How would I reach the owner?
You're talking to her.
So, as the owner of the store,
do you think you could possibly change the store policy
to meet the needs of the customer?
If I change the store policy for you,
I'd have to change it for everyone.
Oh, well.
Careful when you wash that,
or it'll look like this... Uh-huh.
Mm-hmm.
Would you like to leave now, ma'am,
or should I call security?
I'm just trying to return a sweater.
You're just trying to cause a disturbance.
Cause a disturbance?!
You want a disturbance? Here's a disturbance!
Whatever happened to common decency?!
Whatever happened
to service and a simple
"Thank you for shopping here"?!
Whatever happened to a store
standing behind the merchandise that it sells?
Whatever happened to truth, justice
and the American store taking returns?
I'll tell you what happened.
People started shoplifting
and then returning things for cash,
or buying things and wearing them
and then returning them for no reason.
Profits started coming down
and insurance rates started
going up, so shop owners had to look
for merchandise with a higher markup.
What do you want from a $12 sweater?
Whatever happened to "You get
what you pay for"?
If the manufacturer doesn't stand up
for the merchandise, why should I get stuck?
I've got kids to feed too, you know.
That's what happened to this American store taking returns.
I'm sorry.
I'm sorry, too.
Still, it would be very nice
if you could take this back.
Fine. I'll give you your money back.
Thank you.
You're welcome.
Could I buy you a cup of coffee?
I would love
a cup of coffee,
but I don't have anyone to watch the store.
I can bring you a cup.
How do you like it?
Excuse me, Doctor.
Yeah.
How's he doing?
Oh, it's not a heart attack.
It's heartburn... Plain, simple heartburn.
Is he in any danger of having a heart attack?
No, I don't think so.
But we're keeping him overnight just to make sure today
doesn't give him one.
Were you going to tell him that?
Yeah.
Could you do me a favor?
Could you give me maybe 15 minutes with him first?
Sure.
Thank you very much.
Here, you'll like this. Yeah.
We have to talk.
Fine. Come in.
No.
I'd rather talk close to the door.
You see...
I placed the ad.
What?! I figured that
if a guy like you used our personals,
then it would become cool
and maybe other students
would want to do it. I'm sorry.
I had no idea it would cause so many problems.
The thing is, if I run a retraction,
it will undo everything I worked for,
so I'd really appreciate it
if you could just forget about the whole thing.
Why not?
Really?
Just like that?
Yeah, you apologized, you asked nicely.
What else can I do?
Well, you could tell him the truth.
Deena called him.
Deena Nash.
Whoa!
Congratulations!
You're there. Right.
So Matt, do you have anything
to say to us?
Something in the nature of an apology, maybe?
I'm very sorry I accused you of doing something you didn't do.
Aw, now that wasn't so bad, was it?
We forgive you.
Huh.
I can't believe you got Deena to call him.
How did you do it?
I said "please." I said "thank you."
I did her math homework.
It's just that if I have to have a heart operation
I don't know what I'm going to do.
Is there anyone I can call for you?
No.
I don't have any family.
My wife left me years ago.
We never had any kids.
I gave my life to my job, collecting money for the IRS.
Not an un-noble cause.
Providing, of course, that people
actually owe money
to the United States and the IRS.
By "people," you mean Harriet Fields.
Oh, God.
I can't go into open heart surgery
with that on my conscience.
Yeah, that's a tough one.
It's funny,
once you think you're going to lose your life,
you want to change it all.
I get a lot of that in my line of work.
The problem is not many people get a chance to change it all.
Of course,
for you, Mr. Smith, uh...
it may not be too late.
What's this? I figured
as long as I was in your office, I'd pick up Harriet's file.
Dear Lord,
don't let this be bad news.
Dear Lord...
Why, look, what a coincidence.
Harriet Fields, I'd like you to meet
Mr. Smith of the IRS.
This is Harriet?
And her son Clarence.
Nice to meet you.
What'd you do to him?
I think Mr. Smith
might have something to tell you, Harriet.
Harriet, I am sorry
that I didn't take care of your problem before,
but I am going to take care of it right now.
I promise.
If the big auditor upstairs lets me live,
I am going to get this all straightened out.
Straightened out like no more payments
or straightened out like I have a refund coming?
You'll get a refund... a big one.
Every penny.
Oh, this is going to be
a lot of red tape, but I will cut through it, Ms. Fields.
So help me God,
this time next week, the check is in the mail.
Thank you, Mr. Smith.
Tell me the bad news, Doctor.
The bad news is you're going to have to spend
your retirement taking it easy...
Losing a little weight,
watching your diet.
Now the good news?
You don't need to have heart surgery.
I don't?
No, you should be fine.
But I would like you to stay overnight for observation.
I'll check back with you a little bit later.
It's a miracle.
Yes, it is a miracle.
No hard feelings?
Please?
Thank You.
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