Original subtitles

you are mine no you you are mine you can

not win I am stronger than you

go ahead and distract me, it will work

not oh David a Swedish colleague she

It's Camille, she's not from here and that

how long have you been with

David it's been 7 years oh yeah 7 years

wou

how you

emassz you don't even know the difference

in between

my I

good when

Mme

hello nice to meet you in

no one what is it i have

sometimes I have

the feeling that everything is already over

of a certain

way like life for example is

total anxiety as if we were

become one and the same

no one you see someone else

why are you asking that because I have

the impression

Dav we are there I don't smell great

well where I

present

that's

we

us

and there it will be 15 pounds if you

please

thank you you wouldn't have seen the

ville

David

no I'm exhausted I tell you

not

I don't even have the strength to

remove makeup

you go to

salle

no if you are going to run I would like to come

with you you arrived

think I understand

not last night you in a se

state it's true

there you feel

well yeah that

go but you're right I should

maybe not do

sport it's 3 p.m. not too late when

even to

the

It makes me so happy to see you

as

that ah no you are still so beautiful

don't worry, it suits you well to have had one

baby and the job you did

how baby oh it's so cute

maybe it will be my turn one day

know, don't take this lightly

oh David is here I wish I was

with you you know I miss you

you look so good there anyway

I miss you come see David it's okay

David hi David hi darling hello

Health

no start getting angry eh it's

almost finished it's good that's it wait

here we are ready oh it's cute oh

it's so nice you bought a cake

allez on y va ok y may she live yes may she

live yes may she live out in Hund

year

it's so cute show us the cake

he is handsome W dad you verified this

history of insurance supplement

trip thank you that’s really great

you are really so beautiful all the time

world it is

adorable

you are going to take a shower

I

join oh [__] I feel great

sale

are you waiting

can you be angry or what?

no but there is something I feel it no

there is nothing like that

OK

ok everyone let's move on to the next case

or a customer calls he is very angry

his cell phone hasn't worked for 2

days not a single call and not a single

message because of that he says he has

missed a professional call this morning and as a result

he lost an important contact for his

box he wants to be reimbursed what

are the four steps to follow to

manage this problem then who launches into

first I think I have the answer we

listen to you we start by making him

apologies in the name of plus faone yes

absolutely who can chain a

voluntary

uh I think I have the answer there

also after apologizing

well it's simple we do it to him

understand that we cannot compensate him

for the technical problems he has

encountered while using our

services yes well seen nickel what else

uh we promise customers that our

team will study the problem thoroughly and

solve it faster maybe yes

perfect and the last step is

offers a voucher well yeah a voucher

purchase worth 10 pounds I

know it's 10 pounds for the good ones

of AT following case a young man calls

to know the options available to him

offer in terms of package it is a

little tight budget but it needs

from his phone for work

daily what do we do in this case?

we explain to him the extent to which our offer

service is the best of all

country yes many other ideas we have

ask how many gigs he uses

usually in the month yeah perfect

one last idea go ahead SH you know for sure

that you have the answer yes I believe that

I have it, it wouldn't have anything to do with the

Gold package eh, the Gold package is good

we present the offers to him and we put

forward the forf

gold man that's it, well done one last case

a customer was very angry because

his bill for the month was taken two

once in his bank account we will

find a solution according to your

contract he has no fr but you don't have

didn't take out the insurance it won't be

possible you took a look at

our subscription offers on our

site a small

moment you confirm your name to me

Thomas okay delighted Thas can be

used by the whole family no according to

your contract you have taken only

the basic science of

yes I understand

well I'm sorry I won't be able to

YOU

welcome to phone David at

the device how can I help you I

listens to you

ok hello aveist from the operator

phone excuse me for a minute

ok I will do my best

solve your problem quickly

me confirz

phone if you

please

hello yes don't worry our

team

perfect, no one is going to have

solved your problem hello welcome

at plusph we help you

Madam, you tried to restart

your phone is perfect leave it

phone off plug in for 20

minutes try to

turn the charger back on works

correctly it is

possible to open it the problem comes

maybe

there install the update go to

param m

day David ten goes yeah one

emergency

uh I can help you yes hello I

come see John

Taylor is probably in rehearsal in

this moment you are a friend uh

yeah he's waiting for you no I tried

of

David hello uh I have a person to

the entrance that asks to see John Taylor

David

thank you if you will be patient

there we are looking for him it shouldn't be

long ok

merci

hello it's me

yes what are you doing there I BSE and you I

come see my results

exam ah yes

so it's so good

It is

cool to

not too late I'll call you later

ok I just wanted to say for M

exam

by

oui

All right

David I'm sorry but John is not

here today

ok thank you I'll tell you

to

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