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1
00:00:00,660 --> 00:00:04,460
The computer system Post Office
spent an arm and a leg on is faulty.
2
00:00:04,460 --> 00:00:07,660
We're ready to mount and fund
an independent review.
3
00:00:07,660 --> 00:00:10,020
Angela, nice to meet you.
Here to help.
4
00:00:10,020 --> 00:00:12,300
We are hearing from Bob
that your organisation
5
00:00:12,300 --> 00:00:15,140
has been obstructive
to his independent work.
6
00:00:15,140 --> 00:00:17,780
But this is about the reputation
of the Post Office.
7
00:00:17,780 --> 00:00:21,500
You are the Chief Executive,
so the buck stops with you.
8
00:00:23,540 --> 00:00:25,580
Blood on their hands now.
9
00:00:25,580 --> 00:00:27,820
I am told that people
are walking out
10
00:00:27,820 --> 00:00:29,420
of their mediation meetings.
11
00:00:29,420 --> 00:00:31,820
Our lawyers advised
that no mediation scheme
12
00:00:31,820 --> 00:00:34,420
has the power to overturn
a criminal conviction.
13
00:00:34,420 --> 00:00:36,420
You have broken your words
to Parliament.
14
00:00:36,420 --> 00:00:38,700
They say there's no remote access
to branch accounts,
15
00:00:38,700 --> 00:00:40,020
but they're lying.
16
00:00:40,020 --> 00:00:42,380
There was a whole room
full of us inside Fujitsu
17
00:00:42,380 --> 00:00:45,100
doing thousands of corrections
on Horizon
18
00:00:45,100 --> 00:00:47,180
while the postmasters slept.
19
00:00:47,180 --> 00:00:48,940
It may be possible
to raise the money
20
00:00:48,940 --> 00:00:51,860
to fight them in court,
but only if there are enough of you.
21
00:00:51,860 --> 00:00:54,260
How many would you need?
At least 500.
22
00:00:54,260 --> 00:00:55,540
I can do that.
23
00:01:46,100 --> 00:01:52,180
'Hard to believe it's eight years
since our first meeting.'
24
00:01:52,180 --> 00:01:55,900
Even harder to believe that finally,
25
00:01:55,900 --> 00:01:59,780
555 of us now,
26
00:01:59,780 --> 00:02:02,940
ready to tell our stories
to a court.
27
00:02:02,940 --> 00:02:06,060
That's all fine and dandy,
Alan, but...
28
00:02:06,060 --> 00:02:07,820
how are we gonna pay for it?
29
00:02:07,820 --> 00:02:10,580
Er, well, James is the expert.
30
00:02:10,580 --> 00:02:13,340
Er, there are
a few specialist funders
31
00:02:13,340 --> 00:02:17,300
who are prepared to take on
this kind of risk.
32
00:02:17,300 --> 00:02:21,700
If we win, we pay them back
out of your compensation.
33
00:02:21,700 --> 00:02:23,700
If we lose, please?
34
00:02:23,700 --> 00:02:27,220
Well, then they lose too.
Their entire investment.
35
00:02:27,220 --> 00:02:30,100
It is high risk.
36
00:02:30,100 --> 00:02:35,100
Win or lose, it costs a fortune.
37
00:02:35,100 --> 00:02:38,980
And there's no guarantee
we'll ever see a penny.
38
00:02:40,700 --> 00:02:42,900
And I... I want to make it clear
39
00:02:42,900 --> 00:02:46,860
that there are a few other things
this group litigation
40
00:02:46,860 --> 00:02:48,660
is not going to do for us.
41
00:02:50,180 --> 00:02:51,540
I'm sorry, Jo.
42
00:02:53,060 --> 00:02:54,980
Sorry, Noel.
43
00:02:54,980 --> 00:02:58,620
But it's not going to overturn
any criminal convictions.
44
00:02:59,780 --> 00:03:03,140
It's not going to discharge
anyone's bankruptcies.
45
00:03:03,140 --> 00:03:04,300
One day.
46
00:03:04,300 --> 00:03:07,860
It's not going to... to get back
any house repossessions,
47
00:03:07,860 --> 00:03:12,500
and it's not going to repair
anyone's shattered health.
48
00:03:12,500 --> 00:03:14,620
Or bring back those we've lost.
49
00:03:14,620 --> 00:03:17,340
Well, also, er...
50
00:03:17,340 --> 00:03:20,300
I've got to say,
there's a few of us here
51
00:03:20,300 --> 00:03:24,500
who've not much faith in the law
after everything that's happened.
52
00:03:24,500 --> 00:03:27,660
Believe in British justice,
that's what they say.
53
00:03:27,660 --> 00:03:29,300
Well...
54
00:03:29,300 --> 00:03:34,700
I-I've told you all the things
the law's not going to do for us,
55
00:03:34,700 --> 00:03:40,380
but I want you to think about...
what brought us together.
56
00:03:41,620 --> 00:03:46,700
All those things that
we've been fighting for ever since.
57
00:03:46,700 --> 00:03:48,220
Compensation.
58
00:03:49,820 --> 00:03:51,500
Bigger than that.
59
00:03:51,500 --> 00:03:52,900
Justice.
60
00:03:52,900 --> 00:03:54,740
Bigger.
61
00:03:54,740 --> 00:03:56,380
The truth?
62
00:03:56,380 --> 00:03:58,340
CHUCKLES
63
00:03:58,340 --> 00:04:00,260
Exactly.
64
00:04:00,260 --> 00:04:05,580
Yes, compensation.
Yes, justice, but...
65
00:04:05,580 --> 00:04:08,780
without the truth,
we can't do either of those.
66
00:04:08,780 --> 00:04:13,580
Going to law will force
the Post Office to open their files,
67
00:04:13,580 --> 00:04:19,340
so, finally, we'll get to know
everything the Post Office knows.
68
00:04:22,060 --> 00:04:23,260
The truth.
69
00:04:24,580 --> 00:04:26,780
The whole truth.
70
00:04:28,220 --> 00:04:29,940
All those in favour?
71
00:04:32,020 --> 00:04:33,980
Motion carried.
72
00:04:33,980 --> 00:04:37,380
CHEERING AND APPLAUSE
73
00:04:42,260 --> 00:04:46,340
CHEERING INTENSIFIES
74
00:04:48,860 --> 00:04:50,860
Yes, it's true that the Post Office
75
00:04:50,860 --> 00:04:53,220
will now have to give us everything
they've got,
76
00:04:53,220 --> 00:04:56,300
but it's also true
that in fights like this,
77
00:04:56,300 --> 00:04:59,260
the side with more money
usually wins.
78
00:04:59,260 --> 00:05:03,460
Unless...
something extraordinary happens.
79
00:05:03,460 --> 00:05:05,620
Our whole case
is something extraordinary.
80
00:05:05,620 --> 00:05:07,460
Yes. Yes, it is,
I couldn't agree more.
81
00:05:07,460 --> 00:05:11,580
And what's very striking
is how...
82
00:05:11,580 --> 00:05:14,900
many... people...
83
00:05:14,900 --> 00:05:18,060
rang that helpline and were told,
"You're the only one."
84
00:05:18,060 --> 00:05:21,660
I asked to see if that phrase
was in the helpline scripts,
85
00:05:21,660 --> 00:05:24,420
and the Post Office said,
"There are no scripts."
86
00:05:24,420 --> 00:05:26,460
Yeah, and anyone
who's run a helpline
87
00:05:26,460 --> 00:05:29,500
knows they parrot a script,
so it's clearly a lie.
88
00:05:29,500 --> 00:05:32,980
So what happened to the principle of
"give us everything you've got"?
89
00:05:32,980 --> 00:05:34,900
Well, whatever we ask them
to disclose,
90
00:05:34,900 --> 00:05:37,940
they either say the record
doesn't exist, or it's not relevant,
91
00:05:37,940 --> 00:05:39,660
and whatever documents
they do provide
92
00:05:39,660 --> 00:05:41,900
are often pretty much redacted
to death.
93
00:05:44,140 --> 00:05:45,620
Yes, I get the sense
that none of this
94
00:05:45,620 --> 00:05:47,140
is coming as news to Mr Bates.
95
00:05:47,140 --> 00:05:50,420
Welcome to my world.
ALAN CHUCKLES
96
00:05:51,580 --> 00:05:52,860
JO: The price of everything!
97
00:05:54,500 --> 00:05:57,540
I went looking for a dress,
but all I could afford is a scarf.
98
00:05:57,540 --> 00:05:59,740
Yeah, love.
Love, listen to me. Er...
99
00:06:01,060 --> 00:06:04,260
Did your mum tell you
that she had a doctor's appointment?
100
00:06:04,260 --> 00:06:05,660
No.
101
00:06:07,260 --> 00:06:09,100
She...
102
00:06:09,100 --> 00:06:12,060
You'd better go and speak to her.
She's inside.
103
00:06:18,260 --> 00:06:21,300
I got a new scarf...
for the court hearing.
104
00:06:21,300 --> 00:06:22,660
Do you wanna see?
105
00:06:24,180 --> 00:06:28,180
I'm sorry, love.
I know you don't need this.
106
00:06:29,780 --> 00:06:31,700
Don't need what?
107
00:06:32,700 --> 00:06:35,060
I've got cancer, love.
108
00:06:35,060 --> 00:06:38,540
In a place I didn't even know
was a place.
109
00:06:38,540 --> 00:06:40,020
Pancreas.
110
00:06:43,540 --> 00:06:45,380
Does it hurt?
111
00:06:46,740 --> 00:06:48,060
Well...
112
00:06:48,060 --> 00:06:50,460
JO SOBS
Oh, God.
113
00:06:50,460 --> 00:06:53,700
The look on that doctor's face...
114
00:06:53,700 --> 00:06:56,380
It was me offering him the Kleenex.
115
00:06:58,660 --> 00:07:00,820
He wouldn't tell me
how long I'd got, but, well...
116
00:07:04,140 --> 00:07:06,380
INHALES DEEPLY
117
00:07:06,380 --> 00:07:08,700
Not long. Come on.
118
00:07:12,300 --> 00:07:16,900
Don't you worry about me.
You've got your case to think about.
119
00:07:16,900 --> 00:07:19,500
Oh, I don't care about any of that!
120
00:07:21,180 --> 00:07:25,620
Promise me, on my life,
you'll see it through.
121
00:07:27,860 --> 00:07:31,940
Promise me, Jo, you won't rest
122
00:07:31,940 --> 00:07:37,860
till the world sees
the innocent babe I held in my arms!
123
00:07:39,260 --> 00:07:41,780
I promise.
124
00:07:41,780 --> 00:07:43,620
I promise, Mum.
125
00:07:43,620 --> 00:07:45,620
THEY CRY
126
00:07:52,060 --> 00:07:53,940
ALAN: Sorry for your loss, Jo.
127
00:07:55,420 --> 00:07:57,260
Five days, we had together.
128
00:07:58,780 --> 00:08:04,020
Five more days on this Earth...
and my lovely mum was gone.
129
00:08:04,020 --> 00:08:06,260
You really didn't need
to come today.
130
00:08:06,260 --> 00:08:09,140
No, I made her a promise.
131
00:08:09,140 --> 00:08:11,260
But she's not even buried yet,
132
00:08:11,260 --> 00:08:14,420
so don't ask me
what just happened in there.
133
00:08:14,420 --> 00:08:19,100
Well, there could be
five separate trials, but...
134
00:08:19,100 --> 00:08:20,980
they're going to make us
wait another year
135
00:08:20,980 --> 00:08:22,700
before they even start
the first one.
136
00:08:24,100 --> 00:08:27,980
And you won't get called
as a witness, Jo.
137
00:08:27,980 --> 00:08:30,740
They won't call anyone
who's got a criminal conviction.
138
00:08:33,460 --> 00:08:36,620
Well, I'll still come every day
to support you.
139
00:08:38,060 --> 00:08:40,980
Bates and Others
versus the Post Office.
140
00:08:42,220 --> 00:08:44,620
I'll be "Others".
141
00:08:44,620 --> 00:08:46,500
I told our lawyers, I said,
142
00:08:46,500 --> 00:08:49,340
"All right, you can put my name
on the tin if you want to,
143
00:08:49,340 --> 00:08:52,020
"but that doesn't mean you have
to put me in the witness box.
144
00:08:52,020 --> 00:08:53,940
"Choose the best people."
145
00:08:53,940 --> 00:08:56,140
Alan...
146
00:08:56,140 --> 00:08:58,260
you ARE the best people.
147
00:09:00,300 --> 00:09:01,780
PATRICK: 'So, listen to this.
148
00:09:01,780 --> 00:09:04,340
'Three years ago,
Paula Vennells wrote...'
149
00:09:04,340 --> 00:09:08,580
Is it possible to access
the system remotely or not?
150
00:09:08,580 --> 00:09:11,140
"We are told it is,"
151
00:09:11,140 --> 00:09:14,700
and Paula then asks her managers,
"What is the true answer?"
152
00:09:16,220 --> 00:09:18,620
"I need to say,
'No, it is not possible
153
00:09:18,620 --> 00:09:21,660
" 'and that we are sure of this
because of X, X, X.'
154
00:09:21,660 --> 00:09:23,940
"I need the facts."
155
00:09:23,940 --> 00:09:25,260
Wow, OK.
156
00:09:25,260 --> 00:09:28,180
That is an email of Paula's
that arrived this morning
157
00:09:28,180 --> 00:09:31,140
in a disclosure bundle,
and it wasn't even redacted.
158
00:09:31,140 --> 00:09:32,900
Well, this is...
this is fundamental.
159
00:09:32,900 --> 00:09:35,220
If we can prove they have
remote access to your computers,
160
00:09:35,220 --> 00:09:37,900
then, I mean, that means all
the criminal convictions are unsafe.
161
00:09:37,900 --> 00:09:41,260
Look forward to hearing you ask her
about that in court, Patrick.
162
00:09:41,260 --> 00:09:44,260
Unfortunately, the Post Office
also sent across
163
00:09:44,260 --> 00:09:47,340
their final list of witnesses
this morning, and...
164
00:09:47,340 --> 00:09:49,700
Paula Vennells is not on it.
165
00:09:49,700 --> 00:09:52,740
Ha! Brilliant (!)
166
00:09:52,740 --> 00:09:57,700
What? What's she worried about?
That is a very strange decision.
167
00:09:57,700 --> 00:09:59,500
Who are they putting up instead?
168
00:09:59,500 --> 00:10:02,020
Er, the Peoples Services Director...
169
00:10:02,020 --> 00:10:03,580
Angela van den Bogerd, yes.
170
00:10:03,580 --> 00:10:05,500
She's had more job titles
than hot dinners.
171
00:10:05,500 --> 00:10:07,500
She's like a stick of Blackpool rock
172
00:10:07,500 --> 00:10:09,740
with "Post Office"
written all the way through.
173
00:10:09,740 --> 00:10:11,860
And she's a hard-faced cow.
174
00:10:11,860 --> 00:10:14,420
Excellent. Tell us
how you really feel about her (!)
175
00:10:14,420 --> 00:10:17,820
Ha! Well, who am I?
No, no, Alan. Wait, wait, wait.
176
00:10:17,820 --> 00:10:19,580
There is a possibility that Patrick
177
00:10:19,580 --> 00:10:22,820
can still question Angela
on remote access.
178
00:10:22,820 --> 00:10:27,340
Er, where is it? This is
from Angela's witness statement.
179
00:10:27,340 --> 00:10:31,100
"Sub-postmasters
are solely responsible
180
00:10:31,100 --> 00:10:32,460
"for their branch accounts.
181
00:10:32,460 --> 00:10:36,100
"There is no transaction
that enters their accounts
182
00:10:36,100 --> 00:10:37,820
"without their consent."
183
00:10:38,900 --> 00:10:40,460
Well, that's just not true.
184
00:10:41,660 --> 00:10:43,660
And we know a man who can prove it.
185
00:10:44,700 --> 00:10:46,620
What, you've got a whistleblower?
186
00:10:47,900 --> 00:10:51,700
You'd be right inside,
looking at some postmaster's screen.
187
00:10:51,700 --> 00:10:54,380
You could tell if he was busy, you
could see him selling his stamps.
188
00:10:54,380 --> 00:10:56,780
Remote access?
Sometimes.
189
00:10:56,780 --> 00:10:58,060
Not often.
190
00:10:59,340 --> 00:11:01,860
We'd go in using
the postmaster's ID,
191
00:11:01,860 --> 00:11:04,740
find the cause of his problems,
fix it, come back out.
192
00:11:06,020 --> 00:11:07,460
He'd never even know.
193
00:11:07,460 --> 00:11:12,420
What, so, it would look like...
like he'd made the changes himself?
194
00:11:12,420 --> 00:11:14,340
Yeah.
195
00:11:14,340 --> 00:11:16,420
Richard, what if
you couldn't fix it?
196
00:11:16,420 --> 00:11:19,180
What if you...
couldn't find a cause?
197
00:11:24,100 --> 00:11:26,980
I don't know.
The postmaster took the blame?
198
00:11:28,980 --> 00:11:30,780
I can't remember much detail.
199
00:11:32,060 --> 00:11:34,420
And like I said to Alan,
I'm not prepared to go to court
200
00:11:34,420 --> 00:11:36,420
or stick my neck out
in any way whatsoever.
201
00:11:36,420 --> 00:11:39,380
Sure, sure.
202
00:11:39,380 --> 00:11:44,300
No, no, it's not just that Richard
is too shy to give evidence.
203
00:11:44,300 --> 00:11:48,540
He's got no evidence to give,
no documents, no email.
204
00:11:48,540 --> 00:11:51,500
Alternatives?
No, we really need him.
205
00:11:51,500 --> 00:11:55,060
He's still the only Fujitsu insider
to ever come forward.
206
00:11:55,060 --> 00:11:57,820
I meant ties.
Oh. Er...
207
00:11:58,780 --> 00:12:01,020
Oh, maroon or maroon. Hm?
208
00:12:01,020 --> 00:12:02,780
SUZANNE CHUCKLES
209
00:12:06,100 --> 00:12:08,140
Oh, I'm not even gonna ask.
210
00:12:08,140 --> 00:12:10,660
One thing I took
from the Select Committee
211
00:12:10,660 --> 00:12:12,700
is it really helps to use your face.
212
00:12:12,700 --> 00:12:16,780
You know, confused,
sceptical, amused.
213
00:12:16,780 --> 00:12:18,260
THEY CHUCKLE
214
00:12:18,260 --> 00:12:20,580
And that's your masterplan
for the group litigation,
215
00:12:20,580 --> 00:12:21,980
make faces at the Post Office?
216
00:12:24,460 --> 00:12:29,700
555 sub-postmasters in our group,
217
00:12:29,700 --> 00:12:31,980
and I have to go on first.
218
00:12:34,780 --> 00:12:39,540
I do solemnly and sincerely
and truly declare and affirm
219
00:12:39,540 --> 00:12:43,220
that the evidence I shall give
shall be the truth,
220
00:12:43,220 --> 00:12:46,220
the whole truth,
and nothing but the truth.
221
00:12:49,500 --> 00:12:52,220
Good morning, Mr Bates.
222
00:13:01,700 --> 00:13:05,540
Mr Bates, would it be right to say
that in terms of due diligence,
223
00:13:05,540 --> 00:13:07,900
you are quite a careful man?
224
00:13:07,900 --> 00:13:11,100
Is that fair? You're a details man.
225
00:13:12,380 --> 00:13:13,700
Yes.
226
00:13:13,700 --> 00:13:15,540
At paragraph 15
of your witness statement,
227
00:13:15,540 --> 00:13:18,060
you refer to being sent
an information sheet.
228
00:13:18,060 --> 00:13:23,060
"The subpostmaster
is personally responsible
229
00:13:23,060 --> 00:13:29,180
"for all losses or gains incurred
to Post Office cash or stock."
230
00:13:30,580 --> 00:13:32,980
You were aware you would be
responsible for that loss,
231
00:13:32,980 --> 00:13:34,820
however large it was.
232
00:13:34,820 --> 00:13:38,740
At the time
we took over the post office,
233
00:13:38,740 --> 00:13:41,740
losses weren't a major concern.
234
00:13:41,740 --> 00:13:47,900
The original deficit of £1,182...
235
00:13:47,900 --> 00:13:49,460
that is a staff error, isn't it?
236
00:13:49,460 --> 00:13:50,740
No.
237
00:13:51,980 --> 00:13:54,060
No, that was, er...
238
00:13:54,060 --> 00:13:58,020
that was definitely Horizon,
from my point of view.
239
00:13:58,020 --> 00:13:59,300
Without a shadow of a doubt.
240
00:13:59,300 --> 00:14:01,740
You've got it in your mind
it was Horizon,
241
00:14:01,740 --> 00:14:03,580
and forevermore,
it has been Horizon.
242
00:14:03,580 --> 00:14:05,860
No.
Well, it jumped out.
243
00:14:05,860 --> 00:14:08,300
The errors jumped out.
244
00:14:08,300 --> 00:14:10,540
They couldn't have been
anything else.
245
00:14:10,540 --> 00:14:14,220
I put to you generally
that the overwhelming likelihood
246
00:14:14,220 --> 00:14:17,820
is that these deficits
were most likely caused by error
247
00:14:17,820 --> 00:14:23,740
or wrongdoing in your branch
by you or your staff.
248
00:14:24,860 --> 00:14:26,980
That is the Post Office case.
249
00:14:30,140 --> 00:14:33,180
Mr Bates, that is being put to you
250
00:14:33,180 --> 00:14:37,060
so that you can tell me
what the answer is.
251
00:14:37,060 --> 00:14:38,540
No, My Lord.
252
00:14:40,340 --> 00:14:41,900
No.
253
00:14:45,620 --> 00:14:47,620
No further questions. Thank you.
254
00:14:48,820 --> 00:14:51,900
Thank you, Mr Bates.
You are excused.
255
00:14:51,900 --> 00:14:55,340
"A details man".
Might use that at home.
256
00:14:55,340 --> 00:14:59,460
Alan did OK, I think.
Just so glad he went first.
257
00:15:00,460 --> 00:15:02,100
DISTANT: You're gonna be brilliant.
258
00:15:02,100 --> 00:15:05,860
I took over Barking Post Office
when my husband died
259
00:15:05,860 --> 00:15:08,100
on August 3rd, 1999.
260
00:15:08,100 --> 00:15:11,700
So some 19-odd years ago.
Mm.
261
00:15:11,700 --> 00:15:14,620
It's fair to say
your memory of the details
262
00:15:14,620 --> 00:15:16,780
is probably pretty vague.
263
00:15:16,780 --> 00:15:19,780
Is that fair?
No, I don't think so.
264
00:15:19,780 --> 00:15:21,780
Not particularly stunning events,
are they,
265
00:15:21,780 --> 00:15:24,140
like a car crash or something -
is that fair?
266
00:15:27,380 --> 00:15:31,820
If you are talking
about August 1999,
267
00:15:31,820 --> 00:15:36,300
then, yes, they are very similar
to a car crash.
268
00:15:36,300 --> 00:15:40,300
You are talking
about your husband's death?
269
00:15:40,300 --> 00:15:41,780
Yes.
270
00:15:43,180 --> 00:15:45,300
Yes, I... I accept that.
271
00:15:48,140 --> 00:15:51,020
Moving, then, forward
to your suspension
272
00:15:51,020 --> 00:15:55,260
following the £18,000-odd deficit
found on the audit.
273
00:15:55,260 --> 00:15:58,260
Well, I was staggered
that I was suspended.
274
00:15:58,260 --> 00:16:00,460
Absolutely staggered.
275
00:16:00,460 --> 00:16:04,900
I was probably as angry and upset
as I have ever been in my life.
276
00:16:06,060 --> 00:16:10,100
Because, for the last six months,
I had been asking Post Office
277
00:16:10,100 --> 00:16:13,180
to help me find the source
for these alleged shortfalls
278
00:16:13,180 --> 00:16:15,340
in order that I could...
279
00:16:15,340 --> 00:16:17,300
How can I put it?
280
00:16:17,300 --> 00:16:19,620
..that it would stop me
from bombarding them
281
00:16:19,620 --> 00:16:21,100
with phone calls, letters.
282
00:16:21,100 --> 00:16:22,620
A lot of people might think,
283
00:16:22,620 --> 00:16:25,140
"Well, I've received this letter.
Let's look at my contract."
284
00:16:25,140 --> 00:16:30,060
Let's look at section 19,
paragraph four,
285
00:16:30,060 --> 00:16:32,020
and see whether
they are entitled to.
286
00:16:32,020 --> 00:16:33,900
Well, I couldn't do that.
287
00:16:33,900 --> 00:16:35,740
I had no entry to my post office
288
00:16:35,740 --> 00:16:38,020
from the day
they did the closing audit.
289
00:16:38,020 --> 00:16:40,180
They took the keys away
and locked them up.
290
00:16:40,180 --> 00:16:42,340
But my point is,
you immediately blame it on Horizon
291
00:16:42,340 --> 00:16:44,820
without really casting your mind
as to other possibilities.
292
00:16:44,820 --> 00:16:46,300
I dispute that completely.
293
00:16:54,020 --> 00:16:56,820
I never used to be an angry person.
294
00:16:56,820 --> 00:17:00,620
And it really works, doesn't it?
I wouldn't know, I don't get angry.
295
00:17:00,620 --> 00:17:02,660
Oh, well,
I should give it a go, Alan.
296
00:17:02,660 --> 00:17:05,020
Otherwise, the stress of all this
might end up killing you.
297
00:17:05,020 --> 00:17:06,220
ALAN CHUCKLES
298
00:17:06,220 --> 00:17:08,700
Well, the Post Office
chose three witnesses,
299
00:17:08,700 --> 00:17:10,340
and we chose three witnesses.
300
00:17:12,060 --> 00:17:16,220
The Post Office has read
555 postmaster statements.
301
00:17:16,220 --> 00:17:17,540
Why they chose me?
302
00:17:17,540 --> 00:17:19,340
So, they chose Mohammad Sabir
303
00:17:19,340 --> 00:17:21,820
because he has
an accountancy qualification.
304
00:17:21,820 --> 00:17:25,420
So just watch them try to make him
look stupid as well as dishonest.
305
00:17:26,460 --> 00:17:28,300
Do you accept from me
306
00:17:28,300 --> 00:17:31,500
that being involved
over a period of years
307
00:17:31,500 --> 00:17:33,700
as an assistant accountant
308
00:17:33,700 --> 00:17:37,820
means that I can consider you
as not commercially naive?
309
00:17:40,900 --> 00:17:44,020
I did not understand your question,
please.
310
00:17:44,020 --> 00:17:45,660
Rephrase it, Mr Wentworth.
311
00:17:46,780 --> 00:17:49,420
As at the time
you applied to Post Office, yes,
312
00:17:49,420 --> 00:17:52,380
you were not commercially naive?
313
00:17:54,860 --> 00:17:57,300
My Lord,
English is not my first language.
314
00:17:57,300 --> 00:18:00,460
You had experience
of commercial things.
315
00:18:00,460 --> 00:18:01,700
You weren't...
316
00:18:03,540 --> 00:18:05,740
It's put me on the spot,
trying to rephrase this.
317
00:18:05,740 --> 00:18:07,620
At that time,
318
00:18:07,620 --> 00:18:11,620
I was just thinking
to buy the business, run it,
319
00:18:11,620 --> 00:18:14,380
make my life better
and serve the community.
320
00:18:14,380 --> 00:18:16,020
This was my main ambition.
321
00:18:16,020 --> 00:18:19,100
So if I am clear, honest,
322
00:18:19,100 --> 00:18:21,700
so I don't be afraid of signing
any contract with anybody,
323
00:18:21,700 --> 00:18:24,300
assuming that they are doing
everything for goodness of me.
324
00:18:24,300 --> 00:18:27,300
And I had already positive thinking
about this.
325
00:18:27,300 --> 00:18:29,180
OK, I think you would agree
326
00:18:29,180 --> 00:18:34,500
that a deficit of £4,878
is a serious matter.
327
00:18:34,500 --> 00:18:37,220
Do you agree with that?
No, I didn't agree.
328
00:18:37,220 --> 00:18:40,300
I told them everything,
what was the problem.
329
00:18:40,300 --> 00:18:44,020
Have you read all the documents
which I submitted?
330
00:18:44,020 --> 00:18:47,060
I rang the Post Office helpline.
331
00:18:47,060 --> 00:18:48,780
"Please, can somebody ring me
332
00:18:48,780 --> 00:18:51,020
"or come to my office
and resolve this problem?"
333
00:18:51,020 --> 00:18:52,780
But they said,
"We don't believe you.
334
00:18:52,780 --> 00:18:54,460
"We have to suspend you."
335
00:18:54,460 --> 00:18:56,460
I never thought
that I will lose everything
336
00:18:56,460 --> 00:18:58,700
when I will be working
in the post office.
337
00:19:03,380 --> 00:19:06,180
We are supposed to be
the most civilised country.
338
00:19:06,180 --> 00:19:08,900
We don't expect anyone to behave
like the Post Office does.
339
00:19:08,900 --> 00:19:10,100
Why they do this?
340
00:19:10,100 --> 00:19:13,180
Well, that's
the million-dollar question.
341
00:19:13,180 --> 00:19:16,820
The QC was very clever.
Pick, pick, picking away at stuff.
342
00:19:16,820 --> 00:19:18,940
You did everything right, Mohammad.
343
00:19:18,940 --> 00:19:21,220
You told the truth,
and that's all that matters.
344
00:19:21,220 --> 00:19:22,980
Truth is truth.
345
00:19:22,980 --> 00:19:25,820
Truth is truth.
Can't hide it.
346
00:19:30,540 --> 00:19:34,540
Well, that was brilliant.
They chose him, and he smashed them.
347
00:19:34,540 --> 00:19:38,460
Just a... pile of ash
where the Post Office used to be.
348
00:19:38,460 --> 00:19:40,740
Well, we've got
Angela van den Bogerd
349
00:19:40,740 --> 00:19:42,460
in the witness box tomorrow.
Yep.
350
00:19:42,460 --> 00:19:45,060
You get to ask the questions.
I do.
351
00:19:45,060 --> 00:19:47,500
And I've got plenty.
352
00:19:47,500 --> 00:19:50,300
We get to see if we picked
the right man for the job.
353
00:19:52,180 --> 00:19:53,620
THEY CHUCKLE
354
00:19:54,980 --> 00:19:56,500
Miss Van den Bogerd,
355
00:19:56,500 --> 00:20:00,180
if we could please look
at document G43/1.
356
00:20:00,180 --> 00:20:02,380
So, this is co-authored by you.
357
00:20:02,380 --> 00:20:06,540
"Horizon Help has, since
its introduction over a decade ago,
358
00:20:06,540 --> 00:20:09,820
"fallen short of delivering
the functionality that was promised
359
00:20:09,820 --> 00:20:11,820
"as part of Horizon roll-out
360
00:20:11,820 --> 00:20:15,460
"and that postmasters and
their assistants desperately need."
361
00:20:17,100 --> 00:20:18,620
Yes.
362
00:20:18,620 --> 00:20:21,060
That is an honest and candid
internal recognition
363
00:20:21,060 --> 00:20:22,420
of the situation, isn't it?
364
00:20:22,420 --> 00:20:25,780
There were shortcomings
in the user experience.
365
00:20:26,860 --> 00:20:29,580
It's...
SHE SIGHS
366
00:20:29,580 --> 00:20:32,100
It's clunky,
would be the word I would use.
367
00:20:33,180 --> 00:20:35,700
Clunky?
Mm-hm.
368
00:20:35,700 --> 00:20:38,740
Right. So why don't you mention this
in your witness statement?
369
00:20:45,660 --> 00:20:47,700
I don't...
370
00:20:49,900 --> 00:20:55,020
I suppose the length
of my witness statement, erm...
371
00:20:55,020 --> 00:20:57,940
it's so long anyway that...
372
00:20:57,940 --> 00:21:00,900
Was it your understanding
that there was a restriction
373
00:21:00,900 --> 00:21:03,180
on the length
of your witness statement?
374
00:21:03,180 --> 00:21:06,700
The witness statement in itself
is quite lengthy anyway,
375
00:21:06,700 --> 00:21:10,700
and so...
I suppose it was just myself.
376
00:21:12,020 --> 00:21:13,620
Mr Green.
377
00:21:13,620 --> 00:21:18,500
If we could go, please,
to document G38/2.
378
00:21:19,620 --> 00:21:23,380
It says, "January 30, 2015.
379
00:21:23,380 --> 00:21:25,500
"Mrs Vennells asks,
380
00:21:25,500 --> 00:21:28,620
" 'Is it possible
to access the system remotely?'
381
00:21:28,620 --> 00:21:30,820
"I need to say no,
it is not possible,
382
00:21:30,820 --> 00:21:32,580
"and that we are sure of this."
383
00:21:33,820 --> 00:21:35,860
So in 2015, it would be wrong
to say, wouldn't it,
384
00:21:35,860 --> 00:21:39,420
that Post Office couldn't
remotely access Horizon data?
385
00:21:42,860 --> 00:21:45,500
Post Office can't.
386
00:21:45,500 --> 00:21:47,780
Could you do it through Fujitsu?
387
00:21:53,300 --> 00:21:55,140
Through Fujitsu...
388
00:22:01,460 --> 00:22:03,020
..yes, I can.
389
00:22:04,500 --> 00:22:06,340
CROWD MUTTERS
390
00:22:06,340 --> 00:22:07,740
SOFTLY: Yes.
391
00:22:07,740 --> 00:22:10,060
You're going to have to keep
your voice up, I'm afraid.
392
00:22:10,060 --> 00:22:12,620
I'm sorry. Sorry.
393
00:22:12,620 --> 00:22:14,700
I suggest
you are hesitant to accept
394
00:22:14,700 --> 00:22:16,940
anything that is damaging
to Post Office.
395
00:22:16,940 --> 00:22:18,460
That is not the case.
396
00:22:18,460 --> 00:22:21,860
Do you feel pressure to protect
the Post Office brand now?
397
00:22:23,020 --> 00:22:24,500
At this particular moment?
398
00:22:24,500 --> 00:22:26,620
Yes.
No.
399
00:22:26,620 --> 00:22:28,540
Can I just ask one simple question?
400
00:22:28,540 --> 00:22:32,700
What exactly does
"protecting a brand" mean?
401
00:22:32,700 --> 00:22:36,660
It-It... It just means that, erm...
402
00:22:38,100 --> 00:22:42,500
One, it is making sure
that how we do things,
403
00:22:42,500 --> 00:22:45,900
how we behave,
how we interact with people.
404
00:22:47,060 --> 00:22:48,500
And it's...
405
00:22:49,780 --> 00:22:52,460
It's just making sure that,
at all times,
406
00:22:52,460 --> 00:22:54,860
we are maintaining that.
407
00:22:54,860 --> 00:22:57,260
CROWD MUTTERS
408
00:23:06,100 --> 00:23:08,540
BIG BEN TOLLS,
FIREWORKS BANG
409
00:23:09,780 --> 00:23:12,140
Made it past midnight.
That's pretty good for me.
410
00:23:12,140 --> 00:23:14,260
HE CHUCKLES
411
00:23:14,260 --> 00:23:18,260
All the meetings with MPs,
letters to the minister.
412
00:23:18,260 --> 00:23:21,780
More ministers
than you can shake a stick at.
413
00:23:21,780 --> 00:23:24,380
Years and years.
414
00:23:24,380 --> 00:23:26,980
Still, nobody in power
hears a word we say.
415
00:23:29,380 --> 00:23:30,860
What's brought this on?
416
00:23:32,140 --> 00:23:34,900
New Year's Honours list.
God's sake.
417
00:23:34,900 --> 00:23:37,500
Come on, turn it off, details man.
Come to bed.
418
00:23:37,500 --> 00:23:40,660
Paula Vennells has got the CBE.
Joking...
419
00:23:42,340 --> 00:23:44,820
Services to the Post Office.
420
00:23:44,820 --> 00:23:46,220
SHE GASPS
421
00:23:48,580 --> 00:23:52,060
Always another trick
up their sleeves.
422
00:23:52,060 --> 00:23:53,660
HE CHUCKLES
423
00:23:54,700 --> 00:23:56,580
I'll see you up there.
424
00:24:00,900 --> 00:24:03,900
The Post Office now admits
they do have remote access,
425
00:24:03,900 --> 00:24:06,660
but they insist it could
never happen without the knowledge
426
00:24:06,660 --> 00:24:08,580
and permission
of the sub-postmaster.
427
00:24:08,580 --> 00:24:11,900
Well, they're wrong.
Of course they are.
428
00:24:11,900 --> 00:24:14,340
But it's 15 years ago. More.
429
00:24:14,340 --> 00:24:18,580
I... can't remember the details.
430
00:24:19,780 --> 00:24:22,420
I can't help you, Alan.
There must be someone else.
431
00:24:24,540 --> 00:24:28,580
It's not that bad, honestly.
432
00:24:28,580 --> 00:24:31,820
There'll be loads
of other witnesses.
433
00:24:31,820 --> 00:24:37,060
I wasn't senior, Alan. Not at all.
434
00:24:37,060 --> 00:24:40,260
And my girlfriend really doesn't
want me drawing attention to myself.
435
00:24:40,260 --> 00:24:44,660
You just have to talk to the judge.
Ignore everyone else.
436
00:24:50,100 --> 00:24:52,780
You can really help us out here,
Richard,
437
00:24:52,780 --> 00:24:55,300
and still be home for your tea.
438
00:24:56,700 --> 00:24:58,300
I'll only disappoint you.
439
00:25:00,460 --> 00:25:02,220
You'll be fine.
440
00:25:06,060 --> 00:25:08,020
BOB: 'Jo?'
441
00:25:08,020 --> 00:25:09,420
Bob, what are you doing here?
442
00:25:09,420 --> 00:25:11,700
Oh, I wouldn't miss this
for the world.
443
00:25:11,700 --> 00:25:16,180
Fujitsu technical support
giving evidence under oath.
444
00:25:16,180 --> 00:25:20,420
The guy's quite shy.
Alan's worried about him.
445
00:25:20,420 --> 00:25:22,140
A real-life whistleblower.
446
00:25:22,140 --> 00:25:24,540
It's gonna be dynamite, kid.
Mm.
447
00:25:24,540 --> 00:25:26,460
Mr Roll...
448
00:25:26,460 --> 00:25:30,220
Would you accept
that your recollection of your time
449
00:25:30,220 --> 00:25:32,860
at Fujitsu is hazy?
450
00:25:34,020 --> 00:25:35,580
It is quite hazy.
451
00:25:36,740 --> 00:25:40,460
It could just be my perception
of events from, er...
452
00:25:41,580 --> 00:25:44,500
..15, 17 years ago.
453
00:25:44,500 --> 00:25:46,220
So you're not saying that you were
454
00:25:46,220 --> 00:25:48,820
routinely encountering
coding issues, are you?
455
00:25:48,820 --> 00:25:50,860
Bugs? No, no.
456
00:25:50,860 --> 00:25:53,980
You don't recall ever
having encountered a bug
457
00:25:53,980 --> 00:25:56,740
that definitely caused
a financial impact?
458
00:25:56,740 --> 00:26:01,260
I don't... recall discovering one,
no.
459
00:26:01,260 --> 00:26:05,620
I'm going to move on
to remote access now, Mr Roll.
460
00:26:05,620 --> 00:26:08,100
My suggestion to you
will be that you never
461
00:26:08,100 --> 00:26:12,420
and would never manually change
a transaction line of data
462
00:26:12,420 --> 00:26:14,740
that a postmaster had keyed in.
463
00:26:14,740 --> 00:26:19,420
No, that is something we did,
as far as I remember it.
464
00:26:19,420 --> 00:26:22,380
But ultimately, the sub-postmaster
would be able to see
465
00:26:22,380 --> 00:26:25,220
what Fujitsu had done, is that true?
466
00:26:25,220 --> 00:26:30,500
Again, my understanding
is that in certain circumstances,
467
00:26:30,500 --> 00:26:33,540
the data would be indis... erm...
468
00:26:33,540 --> 00:26:35,420
Indistinguishable?
469
00:26:35,420 --> 00:26:37,700
Yes.
Is that what you're trying to say?
470
00:26:37,700 --> 00:26:39,540
Yes, my Lord.
471
00:26:39,540 --> 00:26:41,420
You couldn't tell the difference.
472
00:26:41,420 --> 00:26:43,460
No, you... you couldn't tell
the difference.
473
00:26:50,940 --> 00:26:56,300
Remote access to the Horizon system
at branch level was extensive.
474
00:26:56,300 --> 00:27:01,020
We had the ability to change data
and change transaction information,
475
00:27:01,020 --> 00:27:03,940
even while the postmaster
was working.
476
00:27:03,940 --> 00:27:06,020
Without the postmaster being aware?
477
00:27:06,020 --> 00:27:09,420
Yes, that is my understanding.
478
00:27:09,420 --> 00:27:11,220
Your understanding?
479
00:27:11,220 --> 00:27:12,620
No.
480
00:27:14,180 --> 00:27:15,420
My recollection.
481
00:27:19,540 --> 00:27:22,140
'Thought he was great in the end.'
482
00:27:22,140 --> 00:27:23,900
I wonder if it's enough.
483
00:27:27,100 --> 00:27:31,660
I asked you a question, Bob,
years ago, when we first met.
484
00:27:31,660 --> 00:27:34,500
"Bob, where did all the money go?"
485
00:27:35,980 --> 00:27:39,900
£36,000, they took off me.
486
00:27:39,900 --> 00:27:41,980
Now, I think -
487
00:27:41,980 --> 00:27:46,300
I can't prove it, Jo, not yet,
but I will -
488
00:27:46,300 --> 00:27:50,980
that the money you gave them
that they claimed you owed them...
489
00:27:50,980 --> 00:27:54,660
hung around in some sort
of suspense account for a while
490
00:27:54,660 --> 00:27:57,260
while they failed to investigate.
491
00:27:57,260 --> 00:28:01,660
And after a couple of years,
your money, everyone's money...
492
00:28:03,340 --> 00:28:05,580
..it just showed up
in their profits.
493
00:28:07,020 --> 00:28:10,900
My £36,000 that I didn't steal,
494
00:28:10,900 --> 00:28:13,820
that they actually stole off me
to pay off a debt
495
00:28:13,820 --> 00:28:15,300
that never existed...
496
00:28:16,740 --> 00:28:19,580
..is in the Post Office profits.
497
00:28:22,180 --> 00:28:24,340
I just....
498
00:28:24,340 --> 00:28:29,380
I mean, are they just incompetent,
Alan, or just evil?
499
00:28:29,380 --> 00:28:35,500
Er, well, you know,
comes to the same thing in the end.
500
00:28:35,500 --> 00:28:37,260
Another one?
Please.
501
00:28:37,260 --> 00:28:38,780
Definitely.
502
00:28:42,860 --> 00:28:46,540
The Post Office describes itself
on its own website
503
00:28:46,540 --> 00:28:50,540
as "the nation's
most trusted brand".
504
00:28:50,540 --> 00:28:53,980
Well, as far as these claimants
are concerned,
505
00:28:53,980 --> 00:28:57,980
this might be thought to be
wholly wishful thinking.
506
00:28:57,980 --> 00:29:01,580
The Post Office witnesses
give me the impression
507
00:29:01,580 --> 00:29:03,620
that they simply
cannot allow themselves
508
00:29:03,620 --> 00:29:06,860
to consider the possibility
that the Post Office may be wrong,
509
00:29:06,860 --> 00:29:12,540
as the consequences of doing so
are too significant to contemplate.
510
00:29:12,540 --> 00:29:17,540
Angela van den Bogerd did not
always give me frank evidence.
511
00:29:17,540 --> 00:29:19,500
She sought to mislead me.
512
00:29:19,500 --> 00:29:23,140
Her judgment also seemed
to be uniquely exercised
513
00:29:23,140 --> 00:29:26,700
to paint the Post Office in
the most favourable light possible,
514
00:29:26,700 --> 00:29:29,340
regardless of the facts.
515
00:29:29,340 --> 00:29:34,300
Mr Bates seemed to me to offer
his evidence honestly and...
516
00:29:34,300 --> 00:29:39,340
"..has proved himself
to be unreasonable, stubborn
517
00:29:39,340 --> 00:29:42,940
"and a considerable irritant
to the Post Office."
518
00:29:42,940 --> 00:29:44,420
He's got you to a T.
519
00:29:44,420 --> 00:29:45,780
CHUCKLES
Yeah, yeah.
520
00:29:45,780 --> 00:29:47,500
And the Post Office, too.
521
00:29:47,500 --> 00:29:50,700
Er, "Oppressive, unfair,
excessive secrecy"
522
00:29:50,700 --> 00:29:54,420
and, well, 180,000 other words
just the same.
523
00:29:54,420 --> 00:29:55,580
GIGGLES
524
00:29:55,580 --> 00:29:58,380
Sorry, we've got to get back
into court now.
525
00:29:58,380 --> 00:30:00,940
Why?
Something's come up.
526
00:30:00,940 --> 00:30:03,260
Hold on, love.
527
00:30:03,260 --> 00:30:05,180
'I just saw this five minutes ago.'
528
00:30:05,180 --> 00:30:07,580
It's an application for me
to recuse myself
529
00:30:07,580 --> 00:30:11,220
as being the managing judge
in these proceedings.
530
00:30:11,220 --> 00:30:14,180
Mr Wentworth,
would you care to elaborate?
531
00:30:14,180 --> 00:30:16,460
Post Office asked the judge
to sack himself
532
00:30:16,460 --> 00:30:19,460
on the grounds that he's clearly
biased against the Post Office.
533
00:30:19,460 --> 00:30:24,100
Amazing. This is the best day ever.
It's like a gift from heaven.
534
00:30:24,100 --> 00:30:26,380
Proof they're desperate.
Absolutely.
535
00:30:26,380 --> 00:30:27,580
I mean, in my world, Alan,
536
00:30:27,580 --> 00:30:30,220
the most, er,
catastrophic mistake you can make
537
00:30:30,220 --> 00:30:33,140
is to make unfounded allegations
of bias against the judge.
538
00:30:33,140 --> 00:30:36,380
I mean, you just... you...
I've never even...
539
00:30:36,380 --> 00:30:37,580
They're idiots.
540
00:30:37,580 --> 00:30:41,020
I bet you it wasn't the lawyers
who decided to do this.
541
00:30:41,020 --> 00:30:43,180
I bet it came
from the Post Office boardroom.
542
00:30:43,180 --> 00:30:45,580
Oh, well,
to be a fly on the wall, eh?
543
00:30:45,580 --> 00:30:47,020
Well, we're winning.
544
00:30:47,020 --> 00:30:49,340
Well, yes, but...
545
00:30:49,340 --> 00:30:52,940
Oh, I should have known there
was a "but" coming over the hill.
546
00:30:54,220 --> 00:30:57,100
Well, the trial stops now.
547
00:30:57,100 --> 00:31:01,420
It'll be weeks,
well, months of arguments to follow
548
00:31:01,420 --> 00:31:03,140
on whether we need a new judge.
549
00:31:03,140 --> 00:31:07,860
And it's a delay the Post Office
can afford, but we can't.
550
00:31:07,860 --> 00:31:10,620
That's why they're doing this,
to make us run out of money.
551
00:31:12,100 --> 00:31:15,060
Alan... we have run out of money.
552
00:31:20,700 --> 00:31:22,980
No.
553
00:31:22,980 --> 00:31:26,300
No, no, we can't stop now.
554
00:31:26,300 --> 00:31:29,580
No-one's talking about stopping.
Not at all.
555
00:31:31,020 --> 00:31:36,940
But... it is time to start...
556
00:31:38,420 --> 00:31:41,340
..negotiating a settlement.
557
00:31:41,340 --> 00:31:43,580
HE CHUCKLES
558
00:31:43,580 --> 00:31:45,300
I think you're forgetting
559
00:31:45,300 --> 00:31:48,620
I've negotiated
with this mob before,
560
00:31:48,620 --> 00:31:50,700
and people have died.
561
00:31:50,700 --> 00:31:53,020
Well, people are still dying.
562
00:31:53,020 --> 00:31:56,100
You know this, all right,
but nobody else does.
563
00:31:56,100 --> 00:31:59,940
There's millions of people
out there who've never heard of us,
564
00:31:59,940 --> 00:32:04,900
who don't know about the suicides
and the... the ruined lives.
565
00:32:06,260 --> 00:32:09,020
God knows how many victims
who are...
566
00:32:09,020 --> 00:32:11,460
who are still too scared
to come forward.
567
00:32:12,540 --> 00:32:17,580
Ha! I haven't spent 20 years
battling these bastards
568
00:32:17,580 --> 00:32:20,260
to pack up now
and give the Post Office license
569
00:32:20,260 --> 00:32:23,060
to start running amok
and destroying lives.
570
00:32:23,060 --> 00:32:25,100
Again.
571
00:32:25,100 --> 00:32:26,700
Well...
572
00:32:28,580 --> 00:32:30,580
Well, I-I've said enough.
573
00:32:32,900 --> 00:32:34,980
We have to win.
574
00:32:34,980 --> 00:32:38,020
Alan, we just did.
575
00:32:40,660 --> 00:32:44,380
This is what winning looks like.
576
00:32:44,380 --> 00:32:46,140
You're talking
as though this is a defeat,
577
00:32:46,140 --> 00:32:47,980
and it's... it's really not.
578
00:32:47,980 --> 00:32:50,500
This is just what happens
towards the end of any litigation -
579
00:32:50,500 --> 00:32:52,100
we get around the table.
580
00:32:52,100 --> 00:32:54,340
And if we don't
and we lose in that arena,
581
00:32:54,340 --> 00:32:56,580
we lose everything
we've achieved so far
582
00:32:56,580 --> 00:32:58,300
and the clock sets back to zero.
583
00:32:58,300 --> 00:33:04,300
So... it's about knowing when
to stop and when to negotiate.
584
00:33:06,060 --> 00:33:08,860
So that's it, give up now.
585
00:33:08,860 --> 00:33:12,340
No, no. We... settle.
586
00:33:16,260 --> 00:33:17,700
Same thing.
587
00:33:35,500 --> 00:33:37,700
MAN: Mrs Vennells? Paula Vennells?
588
00:33:37,700 --> 00:33:39,740
Yes?
Ned Foster, Daily Mail.
589
00:33:39,740 --> 00:33:41,860
Would you like to say anything
to the postmasters
590
00:33:41,860 --> 00:33:43,700
who've been through
such a long legal battle?
591
00:33:43,700 --> 00:33:45,780
No. I really find this unacceptable.
592
00:33:45,780 --> 00:33:49,740
Would you like to apologise to them?
Will you just... go away?
593
00:33:49,740 --> 00:33:52,660
So, you won't apologise to them?
No, pl... Go away.
594
00:33:52,660 --> 00:33:54,620
Well, can I confirm, then,
Mrs Vennells,
595
00:33:54,620 --> 00:33:57,220
you're saying you will not apologise
to the postmasters
596
00:33:57,220 --> 00:33:59,180
after everything
that they've been through?
597
00:33:59,180 --> 00:34:00,820
NEWSREADER:
'After an epic legal battle
598
00:34:00,820 --> 00:34:02,940
'during which the Post Office
tried and failed
599
00:34:02,940 --> 00:34:05,940
'to remove the judge,
the sub-postmasters have won
600
00:34:05,940 --> 00:34:07,580
'on almost every count.
601
00:34:07,580 --> 00:34:10,020
'Their victory
comes with a compensation package
602
00:34:10,020 --> 00:34:12,220
'worth £58 million.'
603
00:34:12,220 --> 00:34:16,500
Well... You took them on,
and you won.
604
00:34:16,500 --> 00:34:21,700
And I cannot overstate enough
quite the scale of this achievement.
605
00:34:21,700 --> 00:34:24,260
It is more than we could ever have
dreamed of from the beginning.
606
00:34:24,260 --> 00:34:27,380
It is an absolutely
astonishing victory.
607
00:34:27,380 --> 00:34:29,100
In my professional career,
608
00:34:29,100 --> 00:34:32,100
I have never seen anything
quite like this, so...
609
00:34:32,100 --> 00:34:34,940
APPLAUSE
610
00:34:38,820 --> 00:34:40,460
Having... Having said that,
611
00:34:40,460 --> 00:34:45,180
I-I do need to make you aware that,
erm, inevitably,
612
00:34:45,180 --> 00:34:48,020
er, there are legal fees
and court costs
613
00:34:48,020 --> 00:34:52,220
and our obligations to our funders
that will eat into that total.
614
00:34:52,220 --> 00:34:53,580
So...
615
00:34:53,580 --> 00:34:58,980
The amount that will be left
after that to, erm...
616
00:35:00,300 --> 00:35:03,340
..divide amongst yourselves
as compensation
617
00:35:03,340 --> 00:35:06,860
will be in the region of,
erm, £12 million.
618
00:35:06,860 --> 00:35:09,340
MUMBLING
619
00:35:09,340 --> 00:35:12,020
Wait, 12 million between 555?
620
00:35:12,020 --> 00:35:16,340
That... That's, what, 20...
20 grand each?
621
00:35:16,340 --> 00:35:19,140
On average, yes.
£20,000?
622
00:35:19,140 --> 00:35:21,180
That... That...
623
00:35:21,180 --> 00:35:23,540
That won't touch the sides
of what we've lost.
624
00:35:23,540 --> 00:35:25,540
Listen, I understand,
but what you must remember
625
00:35:25,540 --> 00:35:29,780
is that today's settlement
opens a lot of doors
626
00:35:29,780 --> 00:35:33,700
so that people with convictions
can now use these judgments
627
00:35:33,700 --> 00:35:37,420
to help with their appeals
going forward forever, so...
628
00:35:37,420 --> 00:35:39,380
MAN: But what about us?
ALL TALK OVER EACH OTHER
629
00:35:39,380 --> 00:35:44,100
What this also means
is that those sub-postmasters
630
00:35:44,100 --> 00:35:47,660
who've been too scared
to come forward up to now
631
00:35:47,660 --> 00:35:49,860
will be able to do so without fear.
632
00:35:54,620 --> 00:36:00,820
Friends... we did talk this
over and over again,
633
00:36:00,820 --> 00:36:04,540
and we knew we might not see
a penny, but...
634
00:36:05,700 --> 00:36:09,500
..we decided, we voted to go ahead.
635
00:36:10,900 --> 00:36:13,460
They got paid, right?
MUMBLING
636
00:36:13,460 --> 00:36:16,300
ALL TALK OVER EACH OTHER
637
00:36:22,620 --> 00:36:25,340
Excuse me? Excuse me?
TALKING CONTINUES
638
00:36:25,340 --> 00:36:27,460
Excuse me!
TALKING STOPS
639
00:36:29,540 --> 00:36:32,020
I've been in court every single day,
640
00:36:32,020 --> 00:36:37,100
and I saw us with my own eyes
winning the most massive victory.
641
00:36:37,100 --> 00:36:42,580
And that's all down
to Alan and James and Patrick
642
00:36:42,580 --> 00:36:44,260
and their hard work.
643
00:36:44,260 --> 00:36:48,540
So could you just all... stop it?
644
00:36:51,900 --> 00:36:54,780
GROUP MURMURS
645
00:37:00,780 --> 00:37:02,340
It's never gonna end, is it?
646
00:37:14,220 --> 00:37:18,340
I wouldn't mind, but our legal team
worked for free a lot of the time,
647
00:37:18,340 --> 00:37:20,780
and none of them,
not even the funders,
648
00:37:20,780 --> 00:37:22,860
took anything like the fees
they were due.
649
00:37:22,860 --> 00:37:24,660
Well, anyway, it's not about money,
is it?
650
00:37:24,660 --> 00:37:27,420
Well, it is, partly.
651
00:37:27,420 --> 00:37:28,780
HE CHUCKLES
But mostly...
652
00:37:28,780 --> 00:37:30,900
You know what I mean.
653
00:37:30,900 --> 00:37:32,740
You won, Alan.
654
00:37:34,220 --> 00:37:37,980
You set out to prove Horizon
is faulty, and you did it.
655
00:37:37,980 --> 00:37:39,140
You won.
656
00:37:39,140 --> 00:37:42,660
But everyone is still skint.
657
00:37:42,660 --> 00:37:43,700
Alan...
658
00:37:46,980 --> 00:37:50,900
Lee, I want to...
We're not attacking you, Alan.
659
00:37:52,460 --> 00:37:55,740
Everyone can see you did your best.
Thank you.
660
00:37:58,020 --> 00:37:59,620
I mean that.
661
00:38:01,380 --> 00:38:05,420
Don't listen to the angry people.
They're upset. Tired.
662
00:38:05,420 --> 00:38:08,420
I know. It's all right.
663
00:38:08,420 --> 00:38:11,980
Just remember, we'd be nowhere
without you, Mr Bates.
664
00:38:11,980 --> 00:38:14,260
HE CHUCKLES
You're a... a legend.
665
00:38:27,460 --> 00:38:28,940
Huh...
666
00:38:28,940 --> 00:38:32,740
There from the beginning...
and you never wavered.
667
00:38:33,740 --> 00:38:37,620
Never. Not for all those long years.
668
00:38:38,700 --> 00:38:41,860
Just been a tower of strength
and new ideas.
669
00:38:43,500 --> 00:38:46,060
Ooh, am I embarrassing you?
SHE CHUCKLES
670
00:38:47,380 --> 00:38:49,580
Listen, Jo...
671
00:38:51,580 --> 00:38:54,780
All this evidence
the litigation has dug up,
672
00:38:54,780 --> 00:38:57,900
all the secrets
coming out of the woodwork...
673
00:38:57,900 --> 00:39:00,780
well, we got to the truth.
674
00:39:00,780 --> 00:39:05,780
It belongs to us now. Use it.
Prove your innocence.
675
00:39:05,780 --> 00:39:09,260
Go to the Court of Appeal
and show the world
676
00:39:09,260 --> 00:39:12,020
what a miscarriage of justice
really looks like.
677
00:39:14,020 --> 00:39:15,580
All right, Alan.
678
00:39:23,620 --> 00:39:26,700
But... what are you gonna do?
679
00:39:26,700 --> 00:39:31,780
Oh, er... There's a pint of beer
in Wales with my name on it.
680
00:39:31,780 --> 00:39:33,260
HE CHUCKLES
681
00:39:39,940 --> 00:39:41,500
HE SIGHS
682
00:39:44,820 --> 00:39:46,340
I think people are bitter.
683
00:39:47,620 --> 00:39:51,380
They're angry. And I get it, I do.
684
00:39:51,380 --> 00:39:53,820
I'm bitter. I'm angry.
685
00:39:53,820 --> 00:39:57,460
And I care about the money,
of course I do.
686
00:39:57,460 --> 00:39:59,940
I care about the home
we should have had,
687
00:39:59,940 --> 00:40:01,740
the life we could have had, and...
688
00:40:03,460 --> 00:40:06,060
But I care about justice, too.
689
00:40:06,060 --> 00:40:08,140
And you, I care about you,
690
00:40:08,140 --> 00:40:10,420
so don't you dare
go blaming yourself.
691
00:40:10,420 --> 00:40:12,020
I don't.
HE CHUCKLES
692
00:40:12,020 --> 00:40:16,300
You have absolutely nothing
to blame yourself for.
693
00:40:16,300 --> 00:40:18,740
And that's why I don't blame myself.
694
00:40:18,740 --> 00:40:20,820
Come on, let's get home.
695
00:40:23,620 --> 00:40:28,700
I suppose I've... I've never seen
the point of getting angry, Suzanne.
696
00:40:28,700 --> 00:40:31,180
I-I treat it like a job, you know?
697
00:40:32,380 --> 00:40:35,900
Something I lift off the shelf
and then put back after.
698
00:40:35,900 --> 00:40:38,300
Funnily enough,
I don't really remember that part,
699
00:40:38,300 --> 00:40:40,340
the "putting it back on the shelf"
part.
700
00:40:40,340 --> 00:40:43,220
More the "seven days a week,
365 days a year" part.
701
00:40:43,220 --> 00:40:44,380
HE LAUGHS
702
00:40:44,380 --> 00:40:48,660
And also, Alan, jobs are things
that people are paid to do.
703
00:40:50,180 --> 00:40:52,180
Yeah, something went a bit wrong
there.
704
00:40:52,180 --> 00:40:53,660
HE CHUCKLES
705
00:40:55,700 --> 00:40:57,780
Not actually giving up at all,
are you?
706
00:40:59,220 --> 00:41:00,540
Well...
707
00:41:01,660 --> 00:41:05,700
..there's the small matter
of every one of the 555
708
00:41:05,700 --> 00:41:07,340
getting their money back.
709
00:41:08,660 --> 00:41:10,980
And then there's the small matter
of the right people
710
00:41:10,980 --> 00:41:13,620
holding up their hands
to take the blame.
711
00:41:13,620 --> 00:41:14,780
For the Vennells?
712
00:41:15,900 --> 00:41:18,260
The British government.
713
00:41:18,260 --> 00:41:23,100
Why? Well, because the government
is the one and only owner
714
00:41:23,100 --> 00:41:25,100
of the good ship Post Office,
715
00:41:25,100 --> 00:41:27,380
which doesn't have a penny
in its coffers
716
00:41:27,380 --> 00:41:30,020
owing to the fact
it's spent it all fighting us.
717
00:41:30,020 --> 00:41:32,660
All of which means that in the end,
718
00:41:32,660 --> 00:41:35,700
Her Majesty's Government is going
to have to hold up its hands,
719
00:41:35,700 --> 00:41:38,500
accept responsibility
for this fiasco
720
00:41:38,500 --> 00:41:40,660
and pay us the compensation
we deserve.
721
00:41:40,660 --> 00:41:43,780
When people say "the government",
they really mean "the taxpayer",
722
00:41:43,780 --> 00:41:45,900
but nobody would begrudge you.
723
00:41:45,900 --> 00:41:48,660
We established the truth
in a court of law, James,
724
00:41:48,660 --> 00:41:51,820
and now I'm focusing on the 555
725
00:41:51,820 --> 00:41:54,380
who need their lives
putting back together.
726
00:41:54,380 --> 00:41:56,660
You don't give up, do you,
you awkward sod?
727
00:41:56,660 --> 00:41:58,020
Well...
ALAN CHUCKLES
728
00:41:58,020 --> 00:41:59,380
Someone's got to be.
729
00:42:00,580 --> 00:42:02,820
Alan, cast your mind back,
if you will,
730
00:42:02,820 --> 00:42:06,460
to the summer of 2013.
731
00:42:06,460 --> 00:42:08,940
Er, Bob was doing his review.
732
00:42:08,940 --> 00:42:11,140
And you were fighting me
every inch of the way.
733
00:42:11,140 --> 00:42:12,620
I was right, though.
734
00:42:12,620 --> 00:42:14,980
And at the same time,
the Post Office,
735
00:42:14,980 --> 00:42:18,180
in secret and at the highest level,
736
00:42:18,180 --> 00:42:21,940
were commissioning
independent legal advice.
737
00:42:21,940 --> 00:42:26,060
This lawyer's report
establishes beyond doubt
738
00:42:26,060 --> 00:42:30,980
that the Post Office lied to
and were in contempt of Parliament.
739
00:42:30,980 --> 00:42:32,460
You were right.
740
00:42:32,460 --> 00:42:34,180
It also proves that all the time
741
00:42:34,180 --> 00:42:37,220
we were wading through treacle
trying to investigate,
742
00:42:37,220 --> 00:42:40,060
senior Post Office executives
were shredding documents
743
00:42:40,060 --> 00:42:42,580
and failing to disclose
that they knew
744
00:42:42,580 --> 00:42:44,140
there were unsafe convictions.
745
00:42:44,140 --> 00:42:46,140
Did... Did Paula know?
746
00:42:46,140 --> 00:42:49,860
It's not possible to say
with any certainty.
747
00:42:51,220 --> 00:42:53,980
PAULA: 'I want to say
that I'm deeply sorry
748
00:42:53,980 --> 00:42:56,260
'for those sub-postmasters
who have suffered.
749
00:42:57,620 --> 00:43:01,620
'I have read many of their stories,
and they are harrowing.
750
00:43:02,700 --> 00:43:04,500
'They are with me every day.
751
00:43:05,860 --> 00:43:11,420
'I was and remain deeply disturbed
by what has come to light.
752
00:43:11,420 --> 00:43:14,060
'It is contrary to what I believe
through my time
753
00:43:14,060 --> 00:43:19,900
'as CEO of Post Office
between 2012 and 2019.
754
00:43:22,300 --> 00:43:26,380
'I wish to state for the record
that I do not accept
755
00:43:26,380 --> 00:43:30,420
'any personal criminal misconduct.'
756
00:43:43,300 --> 00:43:46,940
WOMAN: Morning, Jo. Good luck.
Oh, thank you.
757
00:43:50,940 --> 00:43:55,380
This judgment concerns
42 men and women...
758
00:43:56,580 --> 00:43:58,820
..who were all prosecuted
by their employer
759
00:43:58,820 --> 00:44:01,740
and convicted
of crimes of dishonesty.
760
00:44:04,100 --> 00:44:08,820
Josephine Hamilton pleaded guilty
to 14 counts of false accounting.
761
00:44:10,100 --> 00:44:15,420
There was no examination of the data
for bugs, errors or defects.
762
00:44:17,060 --> 00:44:20,340
There was no proof of an actual loss
763
00:44:20,340 --> 00:44:23,660
as opposed to
an Horizon-generated shortage.
764
00:44:25,860 --> 00:44:26,980
Even more alarming,
765
00:44:26,980 --> 00:44:30,420
Post Office Limited's
own investigator had reported
766
00:44:30,420 --> 00:44:32,700
there was no evidence of theft.
767
00:44:34,740 --> 00:44:38,740
We conclude Mrs Hamilton's
prosecution was unfair
768
00:44:38,740 --> 00:44:40,500
and an affront to justice.
769
00:44:42,140 --> 00:44:43,580
We allow her appeal.
770
00:44:44,700 --> 00:44:46,740
We quash her convictions.
771
00:44:48,580 --> 00:44:53,420
Notwithstanding his guilty plea,
Noel Thomas's conviction is unsafe.
772
00:44:54,900 --> 00:44:56,580
We allow his appeal.
773
00:44:56,580 --> 00:45:00,460
His prosecution was unfair
and an affront to justice.
774
00:45:02,020 --> 00:45:05,020
In the case of Susan Rudkin,
we allow her appeal.
775
00:45:05,020 --> 00:45:07,900
Her conviction is unsafe.
776
00:45:07,900 --> 00:45:09,820
Very sadly,
three of the applicants -
777
00:45:09,820 --> 00:45:12,900
Julian Wilson, Peter Holmes
and Dawn O'Connell -
778
00:45:12,900 --> 00:45:16,700
have not lived to see the outcome
of their appeals.
779
00:45:16,700 --> 00:45:19,740
CHEERING AND APPLAUSE
780
00:45:21,300 --> 00:45:24,420
REPORTER: 'Did the Post Office
bosses go to prison too?'
781
00:45:24,420 --> 00:45:25,660
'No. No, no.
782
00:45:25,660 --> 00:45:28,660
'I've been to jail.
I know what it's like.
783
00:45:28,660 --> 00:45:30,300
'It doesn't do any good.
784
00:45:31,420 --> 00:45:34,580
'Hit them in their pockets.
Take their money off them.
785
00:45:34,580 --> 00:45:36,860
'It's the only language
they'll understand!'
786
00:45:36,860 --> 00:45:40,540
APPLAUSE
Good lad. On you go.
787
00:45:40,540 --> 00:45:43,300
You should have gone down
for these appeals.
788
00:45:43,300 --> 00:45:44,780
It's not about me.
789
00:45:48,100 --> 00:45:49,660
Where's Jo?
790
00:45:49,660 --> 00:45:51,220
There she is.
791
00:45:51,220 --> 00:45:53,700
REPORTER: 'Jo? What do you think
The Post Office should say?'
792
00:45:53,700 --> 00:45:55,300
'Oh, I dunno. Erm...
793
00:45:55,300 --> 00:45:59,620
'We've waited so long for this day,
and some of us didn't make it.
794
00:45:59,620 --> 00:46:01,220
'People have died, you know,
795
00:46:01,220 --> 00:46:03,740
'and all we ever wanted
was for the truth to come out
796
00:46:03,740 --> 00:46:05,780
'and for someone to listen.'
797
00:46:05,780 --> 00:46:07,660
It didn't have to be like this.
798
00:46:07,660 --> 00:46:10,100
All these good people,
their lives in ruins.
799
00:46:10,100 --> 00:46:12,700
I mean, look at us.
Do we look like criminals?
800
00:46:12,700 --> 00:46:15,340
CHEERING AND APPLAUSE
801
00:46:15,340 --> 00:46:16,420
Bob!
802
00:46:16,420 --> 00:46:18,580
BOB LAUGHS
Bob!
803
00:46:18,580 --> 00:46:20,860
Congratulations, Jo.
804
00:46:20,860 --> 00:46:23,300
Not just unfair, but look at this!
805
00:46:23,300 --> 00:46:26,500
"An affront to justice."
That's, like, twice as bad.
806
00:46:26,500 --> 00:46:28,620
No, that's 100 times as bad.
807
00:46:28,620 --> 00:46:30,540
Oh, you were like lambs
to the slaughter,
808
00:46:30,540 --> 00:46:32,340
and they were villains and idiots.
809
00:46:37,300 --> 00:46:38,740
Hey, you.
810
00:46:42,900 --> 00:46:44,980
You make me cry, you're a bad man.
811
00:46:46,380 --> 00:46:50,700
'Josephine Hamilton and others
versus the Post Office!
812
00:46:50,700 --> 00:46:53,220
'Look, Alan!'
CHEERING AND APPLAUSE
813
00:46:53,220 --> 00:46:55,740
'Look what we did!
Look what you did!'
814
00:46:55,740 --> 00:46:58,500
CHEERING AND APPLAUSE
815
00:47:01,580 --> 00:47:05,420
Come on! Yes! Yes!
816
00:47:18,220 --> 00:47:20,900
It's jaw-droppingly significant.
817
00:47:20,900 --> 00:47:23,100
The judges have not only ruled
that Jo and the others
818
00:47:23,100 --> 00:47:25,220
were wrongfully convicted,
but even worse -
819
00:47:25,220 --> 00:47:28,260
that the Post Office decision
to prosecute them was so wrong
820
00:47:28,260 --> 00:47:31,540
that it amounts to an affront
to the conscience of the court.
821
00:47:31,540 --> 00:47:35,340
This has to be
the widest miscarriage of justice
822
00:47:35,340 --> 00:47:37,540
in British legal history.
823
00:47:37,540 --> 00:47:40,140
CHEERING AND APPLAUSE
824
00:48:13,740 --> 00:48:15,180
I know what you're thinking.
825
00:48:17,700 --> 00:48:20,700
Well, it's not over, is it?
826
00:48:20,700 --> 00:48:24,100
Well, how about we...
just allow ourselves to enjoy it?
827
00:48:26,180 --> 00:48:28,780
OK.
HE CHUCKLES
828
00:48:41,660 --> 00:48:44,020
TYPING IN OTHER ROOM
829
00:48:46,740 --> 00:48:49,980
Alan?
Er, just one email.
830
00:48:49,980 --> 00:48:52,060
Minister of postal affairs.
831
00:48:53,540 --> 00:49:00,260
Re legal costs
for our 555 claimants.
832
00:49:00,260 --> 00:49:07,300
Total now due: £46,843,853.
833
00:49:08,340 --> 00:49:13,220
Plus another month's interest at 8%.
834
00:49:13,220 --> 00:49:14,860
Mounts up.
835
00:49:14,860 --> 00:49:19,020
On what planet is the government
going to pay our legal costs?
836
00:49:20,580 --> 00:49:23,860
They'll have to.
They own the Post Office.
837
00:49:23,860 --> 00:49:25,380
Sole shareholder.
838
00:49:26,620 --> 00:49:28,620
The only one.
839
00:49:28,620 --> 00:49:31,940
The only one awkward enough
to sit at his computer,
840
00:49:31,940 --> 00:49:34,140
making trouble for 20 years.
841
00:49:34,140 --> 00:49:36,220
20 years so far.
842
00:49:42,420 --> 00:49:46,020
Just think of it as a hobby
that got out of hand.
843
00:49:47,020 --> 00:49:50,340
THEY LAUGH
65125
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