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These are the user uploaded subtitles that are being translated: 1 00:00:50,258 --> 00:00:55,556 When I lied on the application 2 00:00:55,597 --> 00:00:58,099 I just thought 3 00:00:55,597 --> 00:00:58,099 I was doing what was 4 00:00:58,141 --> 00:01:01,311 in the best interests 5 00:00:58,141 --> 00:01:01,311 of my daughters. 6 00:01:06,984 --> 00:01:08,819 I was like 7 00:01:06,984 --> 00:01:08,819 the big man on campus. 8 00:01:08,861 --> 00:01:12,865 It kind of got a little 9 00:01:08,861 --> 00:01:12,865 easier with each one 10 00:01:08,861 --> 00:01:12,865 that I did after that, 11 00:01:12,907 --> 00:01:15,743 to the point where 12 00:01:12,907 --> 00:01:15,743 it started to feel 13 00:01:12,907 --> 00:01:15,743 a little bit comfortable 14 00:01:15,784 --> 00:01:17,244 and there was nothing 15 00:01:15,784 --> 00:01:17,244 wrong with doing it. 16 00:01:20,539 --> 00:01:22,791 I knew it was wrong. 17 00:01:20,539 --> 00:01:22,791 I didn't know 18 00:01:20,539 --> 00:01:22,791 how illegal it was. 19 00:01:22,833 --> 00:01:24,376 I figured it was illegal. 20 00:01:24,418 --> 00:01:25,961 I just didn't think 21 00:01:24,418 --> 00:01:25,961 I was gonna get caught. 22 00:01:28,589 --> 00:01:30,424 When you have that mindset 23 00:01:30,465 --> 00:01:32,927 or when you think 24 00:01:30,465 --> 00:01:32,927 that everybody else 25 00:01:30,465 --> 00:01:32,927 is doing it, 26 00:01:32,968 --> 00:01:38,473 it makes it lot easier 27 00:01:32,968 --> 00:01:38,473 to consider what 28 00:01:32,968 --> 00:01:38,473 you've done as legitimate. 29 00:01:38,515 --> 00:01:40,350 I'm pretty sure 30 00:01:38,515 --> 00:01:40,350 I convinced myself 31 00:01:40,392 --> 00:01:43,102 that I wasn't harming 32 00:01:40,392 --> 00:01:43,102 anything or anyone. 33 00:01:46,982 --> 00:01:49,610 A white lie now became 34 00:01:46,982 --> 00:01:49,610 a huge black lie. 35 00:01:46,982 --> 00:01:49,610 You know, "She's such a liar." 36 00:01:49,651 --> 00:01:52,029 I wasn't the slut, 37 00:01:49,651 --> 00:01:52,029 I wasn't the partier, 38 00:01:52,071 --> 00:01:54,531 I wasn't the bad girl, 39 00:01:52,071 --> 00:01:54,531 I wasn't the druggy. 40 00:01:54,573 --> 00:01:55,532 I was a liar. 41 00:02:00,328 --> 00:02:03,331 At a certain point, 42 00:02:00,328 --> 00:02:03,331 the monster's so big 43 00:02:03,373 --> 00:02:05,459 that it doesn't 44 00:02:03,373 --> 00:02:05,459 need you anymore 45 00:02:05,500 --> 00:02:09,129 and you can't control it 46 00:02:05,500 --> 00:02:09,129 and you just hope 47 00:02:05,500 --> 00:02:09,129 that it doesn't eat you. 48 00:02:11,799 --> 00:02:13,508 I even asked my lawyer, 49 00:02:13,550 --> 00:02:15,677 I mean, "I'm certainly 50 00:02:13,550 --> 00:02:15,677 not gonna go 51 00:02:13,550 --> 00:02:15,677 to jail for this?" 52 00:02:15,719 --> 00:02:19,640 (CHUCKLES) I mean, 53 00:02:15,719 --> 00:02:19,640 "What do they do 54 00:02:15,719 --> 00:02:19,640 with guys like me? 55 00:02:19,681 --> 00:02:21,892 "They don't send me to jail. 56 00:02:21,934 --> 00:02:25,353 "Can I pick a paper 57 00:02:21,934 --> 00:02:25,353 on the road? 58 00:02:21,934 --> 00:02:25,353 I mean, what am I gonna do?" 59 00:02:25,395 --> 00:02:27,230 And he says, 60 00:02:25,395 --> 00:02:27,230 "No. They send guys 61 00:02:25,395 --> 00:02:27,230 like you to jail." 62 00:02:33,779 --> 00:02:36,115 While I wished 63 00:02:33,779 --> 00:02:36,115 I didn't have to 64 00:02:33,779 --> 00:02:36,115 go through that 65 00:02:38,659 --> 00:02:43,204 I understand now, 66 00:02:38,659 --> 00:02:43,204 "Oh, okay, 67 00:02:38,659 --> 00:02:43,204 I'm not the only one." 68 00:02:43,246 --> 00:02:47,167 You know? 69 00:02:43,246 --> 00:02:47,167 This is a deeply 70 00:02:43,246 --> 00:02:47,167 human experience. 71 00:03:00,388 --> 00:03:01,431 (BIRDS CHIRPING) 72 00:03:04,392 --> 00:03:06,520 (INDISTINCT CHATTER) 73 00:03:23,745 --> 00:03:26,748 My name is Dan Ariely 74 00:03:23,745 --> 00:03:26,748 and I'm interested 75 00:03:23,745 --> 00:03:26,748 in human behavior. 76 00:03:26,790 --> 00:03:29,793 I'm interested in rationality 77 00:03:26,790 --> 00:03:29,793 and irrationality. 78 00:03:29,835 --> 00:03:32,713 I'm interested 79 00:03:29,835 --> 00:03:32,713 in the cases in which 80 00:03:29,835 --> 00:03:32,713 we make good decisions, 81 00:03:32,754 --> 00:03:35,090 and the cases 82 00:03:32,754 --> 00:03:35,090 in which we make 83 00:03:32,754 --> 00:03:35,090 bad decisions. 84 00:03:41,138 --> 00:03:44,307 Together with 85 00:03:41,138 --> 00:03:44,307 colleagues and students, 86 00:03:41,138 --> 00:03:44,307 we run hundreds of experiments 87 00:03:44,349 --> 00:03:46,518 to try and understand 88 00:03:44,349 --> 00:03:46,518 human behavior. 89 00:03:46,560 --> 00:03:50,731 And in the last few years, 90 00:03:46,560 --> 00:03:50,731 we've been focusing 91 00:03:46,560 --> 00:03:50,731 on dishonesty. 92 00:03:50,772 --> 00:03:54,735 I find myself, 93 00:03:50,772 --> 00:03:54,735 especially here at school, 94 00:03:50,772 --> 00:03:54,735 um, lying a lot 95 00:03:54,776 --> 00:03:57,237 about, I guess 96 00:03:54,776 --> 00:03:57,237 not really lying, 97 00:03:58,113 --> 00:04:00,032 but, um, I guess... 98 00:03:58,113 --> 00:04:00,032 I don't know. 99 00:04:00,074 --> 00:04:01,867 Oh. Sometimes I, like, 100 00:04:00,074 --> 00:04:01,867 put on fake accents. 101 00:04:01,909 --> 00:04:03,994 I've convinced several people 102 00:04:01,909 --> 00:04:03,994 that I'm from Russia. 103 00:04:04,036 --> 00:04:05,954 Well, I guess I've lied 104 00:04:04,036 --> 00:04:05,954 to my parents before. 105 00:04:05,996 --> 00:04:07,748 I had a girlfriend 106 00:04:05,996 --> 00:04:07,748 in high school. 107 00:04:07,789 --> 00:04:10,250 It's hard to find time 108 00:04:07,789 --> 00:04:10,250 with your girlfriend. 109 00:04:10,291 --> 00:04:12,502 So, I've done 110 00:04:10,291 --> 00:04:12,502 that whole thing. 111 00:04:12,544 --> 00:04:14,421 I think we all have, 112 00:04:12,544 --> 00:04:14,421 a few times. 113 00:04:16,965 --> 00:04:18,633 DAN ARIELY: 114 00:04:16,965 --> 00:04:18,633 My research falls within 115 00:04:18,675 --> 00:04:21,136 the field called 116 00:04:18,675 --> 00:04:21,136 behavioral economics. 117 00:04:21,178 --> 00:04:23,013 And behavioral 118 00:04:21,178 --> 00:04:23,013 economics challenges 119 00:04:23,055 --> 00:04:25,974 many of the assumptions 120 00:04:23,055 --> 00:04:25,974 of standard economics. 121 00:04:26,016 --> 00:04:27,517 In standard economics, 122 00:04:27,559 --> 00:04:31,105 we assume that people are 123 00:04:27,559 --> 00:04:31,105 perfect decision makers. 124 00:04:31,146 --> 00:04:33,690 That we can compare 125 00:04:31,146 --> 00:04:33,690 all the options, 126 00:04:33,732 --> 00:04:36,860 that we don't have 127 00:04:33,732 --> 00:04:36,860 any limitations 128 00:04:33,732 --> 00:04:36,860 of cognitive capacity. 129 00:04:38,570 --> 00:04:41,240 Behavioral economics 130 00:04:38,570 --> 00:04:41,240 doesn't make any assumptions. 131 00:04:41,281 --> 00:04:44,159 Instead, what we do is, 132 00:04:41,281 --> 00:04:44,159 we put people in 133 00:04:41,281 --> 00:04:44,159 different situations 134 00:04:44,201 --> 00:04:45,660 and we just see 135 00:04:44,201 --> 00:04:45,660 how they behave. 136 00:04:47,788 --> 00:04:50,331 And what we see happening 137 00:04:47,788 --> 00:04:50,331 in those experiments is that, 138 00:04:50,373 --> 00:04:53,334 often, people 139 00:04:50,373 --> 00:04:53,334 don't think long-term. 140 00:04:53,376 --> 00:04:56,755 People are 141 00:04:53,376 --> 00:04:56,755 myopic and vindictive. 142 00:04:56,797 --> 00:04:59,800 We find that people 143 00:04:56,797 --> 00:04:59,800 are not able to consider 144 00:04:56,797 --> 00:04:59,800 all the options 145 00:04:59,841 --> 00:05:02,136 and we also find that 146 00:04:59,841 --> 00:05:02,136 they don't always 147 00:05:02,177 --> 00:05:04,596 behave in a perfectly 148 00:05:02,177 --> 00:05:04,596 rational way. 149 00:05:08,225 --> 00:05:10,269 I first became interested 150 00:05:08,225 --> 00:05:10,269 in irrationality 151 00:05:10,310 --> 00:05:12,104 as a result of 152 00:05:10,310 --> 00:05:12,104 a tragic accident. 153 00:05:12,980 --> 00:05:14,231 When I was a teenager, 154 00:05:14,273 --> 00:05:16,691 I participated in the 155 00:05:14,273 --> 00:05:16,691 Youth Movement in Israel. 156 00:05:16,733 --> 00:05:18,860 And we were preparing 157 00:05:16,733 --> 00:05:18,860 for a celebration 158 00:05:18,902 --> 00:05:20,570 and we had these 159 00:05:18,902 --> 00:05:20,570 magnesium flares 160 00:05:20,612 --> 00:05:23,657 that were supposed 161 00:05:20,612 --> 00:05:23,657 to light up the arena. 162 00:05:23,698 --> 00:05:26,910 But instead, 163 00:05:23,698 --> 00:05:26,910 one of them 164 00:05:23,698 --> 00:05:26,910 exploded next to me. 165 00:05:26,952 --> 00:05:30,080 And, as a consequence, 166 00:05:26,952 --> 00:05:30,080 I was burnt on over 167 00:05:26,952 --> 00:05:30,080 70% of my body 168 00:05:30,122 --> 00:05:32,457 and I spent 169 00:05:30,122 --> 00:05:32,457 the next three years 170 00:05:30,122 --> 00:05:32,457 in hospital. 171 00:05:34,375 --> 00:05:39,256 The worst part of my day 172 00:05:34,375 --> 00:05:39,256 was the process of 173 00:05:34,375 --> 00:05:39,256 removing my bandages. 174 00:05:39,298 --> 00:05:41,800 The nurses believed 175 00:05:39,298 --> 00:05:41,800 that the right 176 00:05:39,298 --> 00:05:41,800 approach would be 177 00:05:41,842 --> 00:05:44,886 to rip the bandages off, 178 00:05:41,842 --> 00:05:44,886 one after the other 179 00:05:41,842 --> 00:05:44,886 as quickly as possible 180 00:05:44,928 --> 00:05:46,596 to get it over with. 181 00:05:46,638 --> 00:05:49,766 And I, as somebody 182 00:05:46,638 --> 00:05:49,766 who suffered this 183 00:05:46,638 --> 00:05:49,766 excruciating pain, 184 00:05:49,808 --> 00:05:51,601 wanted them to 185 00:05:49,808 --> 00:05:51,601 do things slower. 186 00:05:51,643 --> 00:05:54,813 Take more time. 187 00:05:51,643 --> 00:05:54,813 Give me a break 188 00:05:51,643 --> 00:05:54,813 from time to time. 189 00:05:54,855 --> 00:05:56,564 But, of course, 190 00:05:54,855 --> 00:05:56,564 they ended up doing 191 00:05:56,606 --> 00:05:59,901 what they thought is 192 00:05:56,606 --> 00:05:59,901 the right thing to do. 193 00:05:59,943 --> 00:06:03,864 And the longer I stayed 194 00:05:59,943 --> 00:06:03,864 in hospital, the more 195 00:05:59,943 --> 00:06:03,864 frustrated I became. 196 00:06:03,905 --> 00:06:07,326 And the more examples 197 00:06:03,905 --> 00:06:07,326 of irrationalities 198 00:06:03,905 --> 00:06:07,326 I would see all around me. 199 00:06:08,785 --> 00:06:12,455 The study of irrationality 200 00:06:08,785 --> 00:06:12,455 became my profession, my hobby 201 00:06:12,497 --> 00:06:14,373 and the focus of my life. 202 00:06:22,090 --> 00:06:24,634 When I left the hospital, 203 00:06:22,090 --> 00:06:24,634 I started studying 204 00:06:22,090 --> 00:06:24,634 at the university. 205 00:06:24,676 --> 00:06:26,427 I didn't have much 206 00:06:24,676 --> 00:06:26,427 money for research. 207 00:06:26,469 --> 00:06:27,971 So I went to 208 00:06:26,469 --> 00:06:27,971 a hardware store 209 00:06:28,013 --> 00:06:30,515 and I bought 210 00:06:28,013 --> 00:06:30,515 a carpenters' vise. 211 00:06:30,557 --> 00:06:32,391 And I set it up in the lab 212 00:06:30,557 --> 00:06:32,391 and I asked people to come 213 00:06:32,433 --> 00:06:35,896 and put two fingers 214 00:06:32,433 --> 00:06:35,896 in this vise. 215 00:06:32,433 --> 00:06:35,896 (LAUGHTER) 216 00:06:35,937 --> 00:06:38,857 And I would crunch 217 00:06:35,937 --> 00:06:38,857 people's fingers 218 00:06:35,937 --> 00:06:38,857 just a little bit 219 00:06:38,899 --> 00:06:41,985 for different durations 220 00:06:38,899 --> 00:06:41,985 and intensity 221 00:06:38,899 --> 00:06:41,985 and patterns over time 222 00:06:42,027 --> 00:06:43,820 and I would check 223 00:06:42,027 --> 00:06:43,820 their preferences. 224 00:06:43,862 --> 00:06:44,946 "How painful was this?" 225 00:06:44,988 --> 00:06:47,448 "Which pattern would 226 00:06:44,988 --> 00:06:47,448 you prefer?" and so on. 227 00:06:47,490 --> 00:06:49,368 I learned that 228 00:06:47,490 --> 00:06:49,368 the nurses were wrong 229 00:06:49,408 --> 00:06:51,494 in systematic and 230 00:06:49,408 --> 00:06:51,494 predictable ways. 231 00:06:51,536 --> 00:06:53,621 They were focusing on 232 00:06:51,536 --> 00:06:53,621 shortening the duration 233 00:06:53,663 --> 00:06:57,458 when, in fact, 234 00:06:53,663 --> 00:06:57,458 they should have tried 235 00:06:53,663 --> 00:06:57,458 to minimize the intensity. 236 00:06:57,500 --> 00:07:00,254 And from that point on, 237 00:06:57,500 --> 00:07:00,254 I started looking 238 00:06:57,500 --> 00:07:00,254 at all kinds of ways 239 00:07:00,295 --> 00:07:03,090 to think about 240 00:07:00,295 --> 00:07:03,090 irrational behavior. 241 00:07:03,131 --> 00:07:06,425 How we think about money 242 00:07:03,131 --> 00:07:06,425 and health and savings, 243 00:07:06,467 --> 00:07:09,554 and how we procrastinate, 244 00:07:06,467 --> 00:07:09,554 and all kinds of things. 245 00:07:09,596 --> 00:07:12,432 And among one of those 246 00:07:09,596 --> 00:07:12,432 was the question 247 00:07:09,596 --> 00:07:12,432 of dishonesty. 248 00:07:14,309 --> 00:07:16,061 When we started 249 00:07:14,309 --> 00:07:16,061 looking at dishonesty, 250 00:07:16,103 --> 00:07:18,397 my colleagues and I 251 00:07:16,103 --> 00:07:18,397 thought this was just 252 00:07:18,479 --> 00:07:20,857 another example of 253 00:07:18,479 --> 00:07:20,857 human irrationality. 254 00:07:20,899 --> 00:07:23,484 Another example 255 00:07:20,899 --> 00:07:23,484 of the mistakes 256 00:07:20,899 --> 00:07:23,484 that we all make 257 00:07:23,526 --> 00:07:25,528 that we don't 258 00:07:23,526 --> 00:07:25,528 understand very well. 259 00:07:27,697 --> 00:07:29,950 But the world around us 260 00:07:27,697 --> 00:07:29,950 seemed to be telling us 261 00:07:29,991 --> 00:07:32,577 that this is actually 262 00:07:29,991 --> 00:07:32,577 a more important 263 00:07:29,991 --> 00:07:32,577 topic to study. 264 00:07:32,619 --> 00:07:34,454 We watch corporate 265 00:07:32,619 --> 00:07:34,454 scandals everywhere. 266 00:07:36,206 --> 00:07:41,169 Enron, WorldCom, 267 00:07:36,206 --> 00:07:41,169 the financial crisis of 2008. 268 00:07:41,211 --> 00:07:43,755 We saw an increase in cheating 269 00:07:41,211 --> 00:07:43,755 in professional sports. 270 00:07:43,797 --> 00:07:45,132 INTERVIEWER: Have you 271 00:07:43,797 --> 00:07:45,132 ever used steroids? 272 00:07:45,173 --> 00:07:46,258 No. 273 00:07:46,300 --> 00:07:48,093 I have never used steroids. 274 00:07:48,135 --> 00:07:49,886 I have never doped. 275 00:07:49,928 --> 00:07:52,973 We witnessed 276 00:07:49,928 --> 00:07:52,973 political deception 277 00:07:49,928 --> 00:07:52,973 and its huge repercussions. 278 00:07:53,014 --> 00:07:55,642 Well, we don't torture people. 279 00:07:55,683 --> 00:07:59,020 Let me say that again to you, 280 00:07:55,683 --> 00:07:59,020 we don't torture people. 281 00:07:59,062 --> 00:08:04,276 It appears that there 282 00:07:59,062 --> 00:08:04,276 were not weapons of 283 00:07:59,062 --> 00:08:04,276 mass destruction there. 284 00:08:04,318 --> 00:08:06,153 MAN: You said you 285 00:08:04,318 --> 00:08:06,153 knew where they were. 286 00:08:06,194 --> 00:08:09,114 I did not. 287 00:08:06,194 --> 00:08:09,114 I said I knew where 288 00:08:06,194 --> 00:08:09,114 suspect sights were. 289 00:08:09,156 --> 00:08:13,660 Does the NSA collect 290 00:08:09,156 --> 00:08:13,660 any type of data at all 291 00:08:13,701 --> 00:08:16,663 on millions or hundreds 292 00:08:13,701 --> 00:08:16,663 of millions of Americans? 293 00:08:17,872 --> 00:08:19,707 No, sir. 294 00:08:19,749 --> 00:08:21,168 WYDEN: It does not? 295 00:08:22,127 --> 00:08:24,587 Not wittingly. 296 00:08:24,629 --> 00:08:26,131 ARIELY: All of a sudden, 297 00:08:24,629 --> 00:08:26,131 the world was telling us 298 00:08:26,173 --> 00:08:29,009 that it's more important 299 00:08:26,173 --> 00:08:29,009 to understand dishonesty. 300 00:08:29,050 --> 00:08:31,136 And not just to understand 301 00:08:29,050 --> 00:08:31,136 what's causing it, 302 00:08:31,178 --> 00:08:32,971 but also to understand 303 00:08:31,178 --> 00:08:32,971 what we can do 304 00:08:33,013 --> 00:08:34,597 to try and curb it 305 00:08:33,013 --> 00:08:34,597 and reduce it. 306 00:08:36,933 --> 00:08:40,228 How many people here 307 00:08:36,933 --> 00:08:40,228 have lied at least once 308 00:08:40,270 --> 00:08:42,314 since the beginning 309 00:08:40,270 --> 00:08:42,314 of 2014? 310 00:08:43,148 --> 00:08:44,524 (AUDIENCE LAUGHING) 311 00:08:46,485 --> 00:08:48,611 How many people here 312 00:08:46,485 --> 00:08:48,611 think of yourself, 313 00:08:46,485 --> 00:08:48,611 in general, 314 00:08:48,653 --> 00:08:50,238 as honest, 315 00:08:48,653 --> 00:08:50,238 wonderful people? 316 00:08:50,280 --> 00:08:51,406 (LAUGHTER) 317 00:08:51,448 --> 00:08:52,532 The same group. 318 00:08:53,158 --> 00:08:54,451 How can it be? 319 00:08:54,493 --> 00:08:55,576 How can it be that 320 00:08:54,493 --> 00:08:55,576 at the same time 321 00:08:55,618 --> 00:08:57,662 we think of 322 00:08:55,618 --> 00:08:57,662 ourselves as honest 323 00:08:57,704 --> 00:08:59,539 and then we recognize 324 00:08:57,704 --> 00:08:59,539 that we are dishonest? 325 00:09:00,707 --> 00:09:04,127 It turns out it's 326 00:09:00,707 --> 00:09:04,127 all about rationalization. 327 00:09:04,169 --> 00:09:06,421 On one hand, we want 328 00:09:04,169 --> 00:09:06,421 to look in the mirror 329 00:09:06,463 --> 00:09:10,008 and think that 330 00:09:06,463 --> 00:09:10,008 we're good, honest, 331 00:09:06,463 --> 00:09:10,008 wonderful people. 332 00:09:10,050 --> 00:09:12,093 On the other hand, 333 00:09:10,050 --> 00:09:12,093 we want to benefit selfishly 334 00:09:12,135 --> 00:09:13,928 from being dishonest. 335 00:09:13,970 --> 00:09:18,225 As long as we cheat just 336 00:09:13,970 --> 00:09:18,225 a little bit, we don't 337 00:09:13,970 --> 00:09:18,225 have to pay any price 338 00:09:18,266 --> 00:09:20,560 in terms of the image and 339 00:09:18,266 --> 00:09:20,560 the way we view ourselves. 340 00:09:20,601 --> 00:09:22,645 And we call this 341 00:09:20,601 --> 00:09:22,645 the fudge factor. 342 00:09:22,687 --> 00:09:25,606 So this is the ability 343 00:09:22,687 --> 00:09:25,606 to misbehave 344 00:09:25,648 --> 00:09:27,859 and think of ourselves 345 00:09:25,648 --> 00:09:27,859 as good people. 346 00:09:27,901 --> 00:09:29,777 And you can think about 347 00:09:27,901 --> 00:09:29,777 all kinds of ways 348 00:09:29,819 --> 00:09:32,364 in which, in your own life, 349 00:09:29,819 --> 00:09:32,364 you have a fudge factor. 350 00:09:33,031 --> 00:09:34,199 The speed limit. 351 00:09:34,241 --> 00:09:38,286 May be it says 55, 352 00:09:34,241 --> 00:09:38,286 but are you okay 353 00:09:34,241 --> 00:09:38,286 in driving 60? 354 00:09:38,328 --> 00:09:40,955 What about cheating 355 00:09:38,328 --> 00:09:40,955 a little bit on taxes? 356 00:09:40,997 --> 00:09:44,084 What about exaggerating 357 00:09:40,997 --> 00:09:44,084 their online dating profile? 358 00:09:44,792 --> 00:09:46,336 (LAUGHTER) 359 00:09:46,378 --> 00:09:48,755 Across many studies, 360 00:09:46,378 --> 00:09:48,755 we find that 361 00:09:48,796 --> 00:09:50,965 everything that changes 362 00:09:48,796 --> 00:09:50,965 the fudge factor 363 00:09:51,007 --> 00:09:53,718 also changes people's ability 364 00:09:51,007 --> 00:09:53,718 to be dishonest. 365 00:09:53,760 --> 00:09:55,720 There are dozens 366 00:09:53,760 --> 00:09:55,720 of elements that can 367 00:09:55,762 --> 00:09:58,306 change the magnitude 368 00:09:55,762 --> 00:09:58,306 of the fudge factor. 369 00:09:58,348 --> 00:10:01,642 And we've been able 370 00:09:58,348 --> 00:10:01,642 to observe many 371 00:09:58,348 --> 00:10:01,642 of them in the lab. 372 00:10:01,684 --> 00:10:03,186 For example, if you 373 00:10:01,684 --> 00:10:03,186 can say to yourself, 374 00:10:03,228 --> 00:10:04,729 "Everybody's doing it," 375 00:10:04,771 --> 00:10:07,315 it's easier for you 376 00:10:04,771 --> 00:10:07,315 to rationalize to yourself 377 00:10:07,357 --> 00:10:10,818 that this is actually 378 00:10:07,357 --> 00:10:10,818 an okay thing to do 379 00:10:07,357 --> 00:10:10,818 and cheat to a higher degree. 380 00:10:18,243 --> 00:10:22,705 My name is Joe Papp 381 00:10:18,243 --> 00:10:22,705 and I was born 382 00:10:18,243 --> 00:10:22,705 in Cleveland, Ohio. 383 00:10:22,747 --> 00:10:25,333 And I was 384 00:10:22,747 --> 00:10:25,333 a professional cyclist. 385 00:10:28,711 --> 00:10:32,382 I was utterly crazy 386 00:10:28,711 --> 00:10:32,382 for cycling. I loved it. 387 00:10:32,424 --> 00:10:35,135 Hey, now get the... 388 00:10:32,424 --> 00:10:35,135 Watch the tire compress. 389 00:10:35,176 --> 00:10:38,972 I started bike racing 390 00:10:35,176 --> 00:10:38,972 my first year 391 00:10:35,176 --> 00:10:38,972 of high school. 392 00:10:39,013 --> 00:10:40,223 There we go. 393 00:10:41,475 --> 00:10:43,435 BOY: Come on, Joe. 394 00:10:41,475 --> 00:10:43,435 GIRL: Come on, Joe. 395 00:10:43,477 --> 00:10:45,479 I competed 396 00:10:43,477 --> 00:10:45,479 for the University 397 00:10:43,477 --> 00:10:45,479 of Pittsburgh's team 398 00:10:45,520 --> 00:10:46,938 when I was 399 00:10:45,520 --> 00:10:46,938 an undergraduate there. 400 00:10:46,980 --> 00:10:50,191 And then, I took two 401 00:10:46,980 --> 00:10:50,191 and a half years off 402 00:10:50,233 --> 00:10:53,403 to compete for 403 00:10:50,233 --> 00:10:53,403 the US national team 404 00:10:50,233 --> 00:10:53,403 all over the world. 405 00:10:53,445 --> 00:10:54,779 COMMENTATOR: And for 406 00:10:53,445 --> 00:10:54,779 the sprint for the bronze, 407 00:10:54,821 --> 00:10:56,448 moving into second 408 00:10:54,821 --> 00:10:56,448 and it's Joe Papp. 409 00:10:56,490 --> 00:10:58,366 (PEOPLE CHEERING) 410 00:11:00,910 --> 00:11:02,954 PAPP: I had a really 411 00:11:00,910 --> 00:11:02,954 successful season 412 00:11:02,996 --> 00:11:06,249 and I went 413 00:11:02,996 --> 00:11:06,249 to the Olympic trials, 414 00:11:02,996 --> 00:11:06,249 actually. 415 00:11:06,291 --> 00:11:08,627 But then, 416 00:11:06,291 --> 00:11:08,627 the academic year was 417 00:11:06,291 --> 00:11:08,627 starting in the fall 418 00:11:08,668 --> 00:11:10,670 and there was a deadline 419 00:11:08,668 --> 00:11:10,670 to register for classes 420 00:11:10,711 --> 00:11:13,256 and I felt the need 421 00:11:10,711 --> 00:11:13,256 to return to my studies. 422 00:11:15,342 --> 00:11:17,927 So I stayed in school, 423 00:11:15,342 --> 00:11:17,927 uh, through 2000, 424 00:11:17,969 --> 00:11:20,305 when I graduated with 425 00:11:17,969 --> 00:11:20,305 my undergraduate degree. 426 00:11:20,347 --> 00:11:23,391 But couldn't get rid 427 00:11:20,347 --> 00:11:23,391 of the bike bug 428 00:11:23,433 --> 00:11:26,685 and I went back to cycling. 429 00:11:29,397 --> 00:11:32,025 And so, I started 430 00:11:29,397 --> 00:11:32,025 cycling again full-time 431 00:11:29,397 --> 00:11:32,025 at that point, 432 00:11:32,066 --> 00:11:34,277 and I'm not Lance Armstrong, 433 00:11:34,319 --> 00:11:38,697 but I had been successful 434 00:11:34,319 --> 00:11:38,697 at the professional level 435 00:11:38,739 --> 00:11:40,367 for five or six years 436 00:11:38,739 --> 00:11:40,367 before that. 437 00:11:40,408 --> 00:11:45,622 And when I got 438 00:11:40,408 --> 00:11:45,622 back into the races, 439 00:11:40,408 --> 00:11:45,622 things were different. 440 00:11:46,998 --> 00:11:48,749 Basically, 441 00:11:46,998 --> 00:11:48,749 the races were faster. 442 00:11:51,503 --> 00:11:52,795 There was one race 443 00:11:51,503 --> 00:11:52,795 in particular 444 00:11:52,837 --> 00:11:55,215 that I remember 445 00:11:52,837 --> 00:11:55,215 in Massachusetts. 446 00:11:55,256 --> 00:11:59,135 It was an event 447 00:11:55,256 --> 00:11:59,135 that I would have 448 00:11:55,256 --> 00:11:59,135 typically thought 449 00:11:59,177 --> 00:12:00,637 that I had a chance 450 00:11:59,177 --> 00:12:00,637 of winning 451 00:12:00,679 --> 00:12:03,223 and, instead, 452 00:12:00,679 --> 00:12:03,223 it took everything I had 453 00:12:03,264 --> 00:12:06,560 just to be able to 454 00:12:03,264 --> 00:12:06,560 stay in the field. 455 00:12:06,601 --> 00:12:07,894 And that had never 456 00:12:06,601 --> 00:12:07,894 happened before. 457 00:12:09,479 --> 00:12:12,148 I remember crying. 458 00:12:12,190 --> 00:12:15,318 Feeling like I was a failure 459 00:12:12,190 --> 00:12:15,318 and how could this be and... 460 00:12:15,360 --> 00:12:19,030 It took a couple of days 461 00:12:19,072 --> 00:12:22,033 to process what had 462 00:12:19,072 --> 00:12:22,033 happened really. 463 00:12:22,075 --> 00:12:25,620 And I remember talking 464 00:12:22,075 --> 00:12:25,620 to one of my 465 00:12:22,075 --> 00:12:25,620 teammates on the phone, 466 00:12:25,662 --> 00:12:30,291 and I remember him chuckling, 467 00:12:30,333 --> 00:12:33,752 as if he was in on a joke 468 00:12:30,333 --> 00:12:33,752 that I didn't know about. 469 00:12:36,047 --> 00:12:41,386 And that was the point 470 00:12:36,047 --> 00:12:41,386 when I learned about doping. 471 00:12:43,888 --> 00:12:46,391 My teammate said, 472 00:12:43,888 --> 00:12:46,391 "You should go see 473 00:12:43,888 --> 00:12:46,391 doctor so-and-so. 474 00:12:46,433 --> 00:12:47,850 "She'll take care of you." 475 00:12:47,892 --> 00:12:51,271 And I met with this 476 00:12:47,892 --> 00:12:51,271 doctor and I said, 477 00:12:51,312 --> 00:12:54,733 "I'm a cyclist 478 00:12:51,312 --> 00:12:54,733 and I can't match 479 00:12:54,773 --> 00:12:57,026 "the performance of 480 00:12:54,773 --> 00:12:57,026 these other athletes." 481 00:12:57,068 --> 00:13:01,406 So she looked at my blood work 482 00:12:57,068 --> 00:13:01,406 and, uh, she said, 483 00:13:01,448 --> 00:13:05,076 "Yeah, we can 484 00:13:01,448 --> 00:13:05,076 prescribe you EPL," 485 00:13:05,118 --> 00:13:07,662 which is a drug 486 00:13:05,118 --> 00:13:07,662 that is given to 487 00:13:05,118 --> 00:13:07,662 cancer patients 488 00:13:07,704 --> 00:13:09,080 who're going through 489 00:13:07,704 --> 00:13:09,080 chemotherapy. 490 00:13:09,122 --> 00:13:11,458 It basically 491 00:13:09,122 --> 00:13:11,458 forces their kidneys 492 00:13:11,499 --> 00:13:13,834 to produce more 493 00:13:11,499 --> 00:13:13,834 red blood cells. 494 00:13:13,876 --> 00:13:16,296 But for an elite 495 00:13:13,876 --> 00:13:16,296 endurance athlete, 496 00:13:16,337 --> 00:13:18,923 once it manifests itself 497 00:13:16,337 --> 00:13:18,923 it's phenomenal. 498 00:13:18,965 --> 00:13:20,799 It's like night 499 00:13:18,965 --> 00:13:20,799 and day, the change. 500 00:13:23,344 --> 00:13:26,264 I can tell you exactly 501 00:13:23,344 --> 00:13:26,264 how much this drug 502 00:13:23,344 --> 00:13:26,264 improved my performance 503 00:13:26,306 --> 00:13:30,184 and it was upwards 504 00:13:26,306 --> 00:13:30,184 of 12 to 13 percent, 505 00:13:30,226 --> 00:13:33,938 which is 506 00:13:30,226 --> 00:13:33,938 a gargantuan improvement 507 00:13:33,980 --> 00:13:37,816 in a sport that is decided 508 00:13:33,980 --> 00:13:37,816 in terms of seconds. 509 00:13:38,735 --> 00:13:39,818 (PEOPLE CHEERING) 510 00:13:42,238 --> 00:13:45,742 PAPP: Not only did 511 00:13:42,238 --> 00:13:45,742 I move up a level 512 00:13:42,238 --> 00:13:45,742 in the sporting context, 513 00:13:45,784 --> 00:13:49,579 but the doping 514 00:13:45,784 --> 00:13:49,579 practices increased 515 00:13:49,621 --> 00:13:50,829 in their sophistication, 516 00:13:49,621 --> 00:13:50,829 and, uh, 517 00:13:52,666 --> 00:13:54,917 and, uh, pervasiveness, 518 00:13:52,666 --> 00:13:54,917 as well. 519 00:13:54,959 --> 00:13:59,547 2006 is when I moved 520 00:13:54,959 --> 00:13:59,547 to an Italian team 521 00:13:59,589 --> 00:14:02,216 and I remember, many times, 522 00:14:02,258 --> 00:14:06,179 the team manager's brother 523 00:14:02,258 --> 00:14:06,179 coming to the hotel 524 00:14:06,220 --> 00:14:09,808 with a small 525 00:14:06,220 --> 00:14:09,808 stainless steel Thermos 526 00:14:09,848 --> 00:14:11,976 and would start parceling out 527 00:14:12,018 --> 00:14:15,062 to each rider 528 00:14:12,018 --> 00:14:15,062 their own, uh, ampule, 529 00:14:15,104 --> 00:14:18,608 their own pre-filled syringe 530 00:14:15,104 --> 00:14:18,608 or their own pills. 531 00:14:18,650 --> 00:14:23,738 And then the riders discussing 532 00:14:18,650 --> 00:14:23,738 between themselves 533 00:14:23,780 --> 00:14:25,323 what they were gonna use, 534 00:14:23,780 --> 00:14:25,323 when, for and how. 535 00:14:28,618 --> 00:14:30,911 Everyone was complicit in it. 536 00:14:30,953 --> 00:14:33,373 You all have a shared interest 537 00:14:30,953 --> 00:14:33,373 in keeping it quiet 538 00:14:33,414 --> 00:14:35,875 and actually supporting 539 00:14:33,414 --> 00:14:35,875 one another in it. 540 00:14:37,502 --> 00:14:38,795 MALE REPORTER: 541 00:14:37,502 --> 00:14:38,795 Professional cyclist 542 00:14:38,837 --> 00:14:41,047 Joseph Papp said he felt 543 00:14:38,837 --> 00:14:41,047 he couldn't win 544 00:14:41,088 --> 00:14:43,216 without using 545 00:14:41,088 --> 00:14:43,216 performance enhancing drugs 546 00:14:43,257 --> 00:14:45,259 because so many 547 00:14:43,257 --> 00:14:45,259 others were doping. 548 00:14:54,561 --> 00:14:56,396 PAPP: I never would have 549 00:14:54,561 --> 00:14:56,396 imagined myself doping. 550 00:14:57,731 --> 00:15:01,108 But when you have that mindset 551 00:15:01,150 --> 00:15:03,027 or when you think 552 00:15:01,150 --> 00:15:03,027 that everybody else 553 00:15:01,150 --> 00:15:03,027 is doing it, 554 00:15:03,069 --> 00:15:05,279 or 70% of the other 555 00:15:03,069 --> 00:15:05,279 people are doing it, 556 00:15:05,321 --> 00:15:07,073 even if you don't 557 00:15:05,321 --> 00:15:07,073 know that to be true, 558 00:15:07,114 --> 00:15:11,327 it makes it lot easier 559 00:15:07,114 --> 00:15:11,327 to consider what you've 560 00:15:07,114 --> 00:15:11,327 done as legitimate. 561 00:15:20,545 --> 00:15:22,046 ARIELY: In order 562 00:15:20,545 --> 00:15:22,046 to study dishonesty, 563 00:15:22,088 --> 00:15:25,007 we need to be able 564 00:15:22,088 --> 00:15:25,007 to measure, 565 00:15:22,088 --> 00:15:25,007 hopefully precisely, 566 00:15:25,049 --> 00:15:28,428 the extent to which 567 00:15:25,049 --> 00:15:28,428 people are dishonest. 568 00:15:28,469 --> 00:15:30,805 So we have all kinds 569 00:15:28,469 --> 00:15:30,805 of methods. 570 00:15:28,469 --> 00:15:30,805 I'll describe one of them. 571 00:15:38,396 --> 00:15:42,817 Thank you very much. 572 00:15:38,396 --> 00:15:42,817 Uh, we're going to start. 573 00:15:38,396 --> 00:15:42,817 Let's go to the lab. 574 00:15:42,859 --> 00:15:44,569 You can just have 575 00:15:42,859 --> 00:15:44,569 a seat anywhere 576 00:15:44,611 --> 00:15:46,821 with a packet and 577 00:15:44,611 --> 00:15:46,821 a pen in front of it. 578 00:15:46,863 --> 00:15:49,908 We gave people 20 579 00:15:46,863 --> 00:15:49,908 simple math problems. 580 00:15:49,949 --> 00:15:52,911 WOMAN: Find the two numbers 581 00:15:49,949 --> 00:15:52,911 that add up to 10. 582 00:15:54,537 --> 00:15:56,289 These are problems that 583 00:15:54,537 --> 00:15:56,289 everybody could solve 584 00:15:56,330 --> 00:15:57,874 if they had enough time, 585 00:15:57,916 --> 00:15:59,751 but we don't give 586 00:15:57,916 --> 00:15:59,751 people enough time. 587 00:15:59,793 --> 00:16:04,631 We're going to give you 588 00:15:59,793 --> 00:16:04,631 five minutes to solve 589 00:15:59,793 --> 00:16:04,631 as many as possible. 590 00:16:04,672 --> 00:16:07,842 At the end of the five 591 00:16:04,672 --> 00:16:07,842 minutes, please stop, 592 00:16:07,884 --> 00:16:11,471 put your pencil down 593 00:16:07,884 --> 00:16:11,471 and count how many 594 00:16:07,884 --> 00:16:11,471 questions you got correct. 595 00:16:11,512 --> 00:16:13,932 And now that you know 596 00:16:11,512 --> 00:16:13,932 how many questions 597 00:16:11,512 --> 00:16:13,932 you got correctly, 598 00:16:13,973 --> 00:16:15,683 take the sheet of paper, 599 00:16:15,725 --> 00:16:17,143 go to the front of the room, 600 00:16:17,184 --> 00:16:19,186 and shred it. 601 00:16:19,228 --> 00:16:20,980 People do that. 602 00:16:19,228 --> 00:16:20,980 They come to the front, 603 00:16:21,021 --> 00:16:22,816 they say they 604 00:16:21,021 --> 00:16:22,816 solved six problems, 605 00:16:22,857 --> 00:16:24,984 we pay them six dollars, 606 00:16:22,857 --> 00:16:24,984 they go home. 607 00:16:25,025 --> 00:16:26,235 Here you go. Thank you 608 00:16:25,025 --> 00:16:26,235 for participating. 609 00:16:26,277 --> 00:16:28,321 What the people 610 00:16:26,277 --> 00:16:28,321 in the experiment 611 00:16:26,277 --> 00:16:28,321 don't know 612 00:16:28,362 --> 00:16:29,989 is that we played 613 00:16:28,362 --> 00:16:29,989 with the shredder. 614 00:16:28,362 --> 00:16:29,989 (AUDIENCE LAUGHING) 615 00:16:33,451 --> 00:16:36,537 The shredder shredded 616 00:16:33,451 --> 00:16:36,537 the sides of the page, 617 00:16:36,579 --> 00:16:38,372 but the body of the page 618 00:16:36,579 --> 00:16:38,372 remained intact. 619 00:16:38,414 --> 00:16:39,206 (AUDIENCE LAUGHING) 620 00:16:40,625 --> 00:16:42,376 And what do we find? 621 00:16:42,418 --> 00:16:44,587 On an average, people 622 00:16:42,418 --> 00:16:44,587 solve four problems 623 00:16:44,629 --> 00:16:46,464 and report to be 624 00:16:44,629 --> 00:16:46,464 solving six. 625 00:16:47,006 --> 00:16:48,508 I solved six. 626 00:16:48,549 --> 00:16:50,718 I don't know if 627 00:16:48,549 --> 00:16:50,718 this is embarrassing 628 00:16:48,549 --> 00:16:50,718 or not, but I got six. 629 00:16:50,760 --> 00:16:52,011 I believe I got 630 00:16:50,760 --> 00:16:52,011 seven right. 631 00:16:56,933 --> 00:16:59,811 ARIELY: 632 00:16:56,933 --> 00:16:59,811 We've run this experiment 633 00:16:56,933 --> 00:16:59,811 on 40,000 people. 634 00:16:59,853 --> 00:17:03,105 And so far, 635 00:16:59,853 --> 00:17:03,105 we found about 636 00:16:59,853 --> 00:17:03,105 20 big cheaters. 637 00:17:03,147 --> 00:17:06,818 Those are people who 638 00:17:03,147 --> 00:17:06,818 cheated all the way, 639 00:17:03,147 --> 00:17:06,818 said they solved 20 problems, 640 00:17:06,860 --> 00:17:08,653 and they stole 641 00:17:06,860 --> 00:17:08,653 $400 from us. 642 00:17:09,904 --> 00:17:12,031 And we also found 643 00:17:12,072 --> 00:17:14,701 about 20-some-thousand 644 00:17:12,072 --> 00:17:14,701 little cheaters. 645 00:17:14,742 --> 00:17:18,705 And they stole about 646 00:17:14,742 --> 00:17:18,705 $50,000 from us. 647 00:17:18,746 --> 00:17:22,124 And I think this is not 648 00:17:18,746 --> 00:17:22,124 a bad reflection of reality. 649 00:17:22,166 --> 00:17:26,629 Yes, there's some 650 00:17:22,166 --> 00:17:26,629 big cheaters out there, 651 00:17:22,166 --> 00:17:26,629 but they're very rare. 652 00:17:26,671 --> 00:17:28,965 And because of that, 653 00:17:29,007 --> 00:17:32,134 their overall 654 00:17:29,007 --> 00:17:32,134 economic impact 655 00:17:29,007 --> 00:17:32,134 is relatively low. 656 00:17:32,176 --> 00:17:35,596 On the other hand, 657 00:17:32,176 --> 00:17:35,596 we have a ton of 658 00:17:32,176 --> 00:17:35,596 little cheaters. 659 00:17:35,638 --> 00:17:37,431 And because there 660 00:17:35,638 --> 00:17:37,431 are so many of us, 661 00:17:37,473 --> 00:17:39,976 the economic impact 662 00:17:37,473 --> 00:17:39,976 of small cheating 663 00:17:40,018 --> 00:17:42,061 is actually incredibly, 664 00:17:40,018 --> 00:17:42,061 incredibly high. 665 00:18:02,790 --> 00:18:06,168 I never told my kids 666 00:18:02,790 --> 00:18:06,168 that there was a Santa Claus, 667 00:18:06,210 --> 00:18:09,505 or an Easter Bunny, 668 00:18:06,210 --> 00:18:09,505 or a tooth fairy. 669 00:18:06,210 --> 00:18:09,505 I just refused to do that. 670 00:18:09,547 --> 00:18:11,549 Because when 671 00:18:09,547 --> 00:18:11,549 I was very young, 672 00:18:11,591 --> 00:18:15,344 I went out to hide 673 00:18:11,591 --> 00:18:15,344 in this little 674 00:18:11,591 --> 00:18:15,344 chest of drawers 675 00:18:15,386 --> 00:18:18,180 at the base of the stairs 676 00:18:15,386 --> 00:18:18,180 to catch Santa Claus. 677 00:18:18,222 --> 00:18:20,307 And saw that my parents 678 00:18:18,222 --> 00:18:20,307 would put out 679 00:18:18,222 --> 00:18:20,307 Christmas presents. 680 00:18:20,349 --> 00:18:22,309 I was just shocked 681 00:18:22,351 --> 00:18:25,688 that they had been 682 00:18:22,351 --> 00:18:25,688 systematically 683 00:18:22,351 --> 00:18:25,688 deceiving me 684 00:18:25,730 --> 00:18:27,398 for years and years 685 00:18:25,730 --> 00:18:27,398 and years, 686 00:18:27,440 --> 00:18:30,068 and I don't think 687 00:18:27,440 --> 00:18:30,068 I ever trusted them again. 688 00:18:30,109 --> 00:18:33,571 GABRIELLA: My mother 689 00:18:30,109 --> 00:18:33,571 makes a very special 690 00:18:30,109 --> 00:18:33,571 cake for my father's birthday 691 00:18:33,613 --> 00:18:34,989 called a dobos torte 692 00:18:35,031 --> 00:18:39,953 which is 693 00:18:35,031 --> 00:18:39,953 a Hungarian vanilla cake 694 00:18:35,031 --> 00:18:39,953 with chocolate cream 695 00:18:39,994 --> 00:18:43,748 going up nine layers 696 00:18:39,994 --> 00:18:43,748 and then, at the very top 697 00:18:43,790 --> 00:18:46,000 is this crunchy caramel. 698 00:18:46,042 --> 00:18:49,003 And it is amazing. 699 00:18:46,042 --> 00:18:49,003 (CHUCKLES) 700 00:18:49,045 --> 00:18:53,466 Last year, 701 00:18:49,045 --> 00:18:53,466 she gave the cake for me 702 00:18:49,045 --> 00:18:53,466 to share with my children. 703 00:18:53,507 --> 00:18:57,595 And I hid the cake 704 00:18:53,507 --> 00:18:57,595 and ate it by myself. 705 00:18:57,637 --> 00:18:59,847 (INHALES DEEPLY) 706 00:18:59,889 --> 00:19:03,267 In second grade, 707 00:18:59,889 --> 00:19:03,267 I had a little friend 708 00:18:59,889 --> 00:19:03,267 named Irving. 709 00:19:04,852 --> 00:19:08,731 And Irving was a big liar. 710 00:19:08,773 --> 00:19:11,734 One day at lunch, 711 00:19:08,773 --> 00:19:11,734 he's telling all 712 00:19:08,773 --> 00:19:11,734 the kids at the table 713 00:19:11,776 --> 00:19:13,694 that his father 714 00:19:11,776 --> 00:19:13,694 owns a bazooka. 715 00:19:13,736 --> 00:19:15,488 (CHUCKLES) 716 00:19:15,529 --> 00:19:16,739 I was a little kid, 717 00:19:15,529 --> 00:19:16,739 you know. 718 00:19:16,781 --> 00:19:19,325 A bazooka was the biggest gun 719 00:19:16,781 --> 00:19:19,325 that you could imagine. 720 00:19:19,366 --> 00:19:23,287 And people at the table 721 00:19:19,366 --> 00:19:23,287 said, "No, he doesn't". 722 00:19:23,329 --> 00:19:25,414 And he turns to me 723 00:19:23,329 --> 00:19:25,414 and says, "Yeah, he does. 724 00:19:25,456 --> 00:19:26,582 "David, you've been 725 00:19:25,456 --> 00:19:26,582 to my house. 726 00:19:26,624 --> 00:19:28,334 "You saw the bazooka." 727 00:19:28,375 --> 00:19:30,252 And I said, "Yeah, totally. 728 00:19:28,375 --> 00:19:30,252 I've been to your house. 729 00:19:30,294 --> 00:19:32,212 "Your dad totally 730 00:19:30,294 --> 00:19:32,212 owns a bazooka." 731 00:19:32,254 --> 00:19:34,256 And then I realized that 732 00:19:32,254 --> 00:19:34,256 I had just told a lie 733 00:19:34,298 --> 00:19:37,093 and I felt so bad, 734 00:19:34,298 --> 00:19:37,093 but then I also thought, 735 00:19:37,135 --> 00:19:39,261 "Wow, you really can't 736 00:19:37,135 --> 00:19:39,261 trust people." (LAUGHS) 737 00:19:43,724 --> 00:19:46,769 FRANCESCA: 738 00:19:43,724 --> 00:19:46,769 Dan and I were sitting 739 00:19:43,724 --> 00:19:46,769 in his office one day, 740 00:19:46,811 --> 00:19:48,104 and in that 741 00:19:46,811 --> 00:19:48,104 particular meeting 742 00:19:48,146 --> 00:19:52,859 we were reflecting 743 00:19:48,146 --> 00:19:52,859 on this idea 744 00:19:48,146 --> 00:19:52,859 of the evil genius, 745 00:19:52,900 --> 00:19:56,029 and the fact that 746 00:19:52,900 --> 00:19:56,029 oftentimes it seems 747 00:19:56,070 --> 00:20:01,659 that, uh, creativity 748 00:19:56,070 --> 00:20:01,659 and dishonesty 749 00:19:56,070 --> 00:20:01,659 come together. 750 00:20:01,701 --> 00:20:03,161 (CAMERA SHUTTERS CLICKING) 751 00:20:03,202 --> 00:20:05,997 At that time, 752 00:20:03,202 --> 00:20:05,997 we were reading 753 00:20:03,202 --> 00:20:05,997 news about the fact 754 00:20:06,039 --> 00:20:10,543 that Bernie Madoff 755 00:20:06,039 --> 00:20:10,543 was very creative 756 00:20:06,039 --> 00:20:10,543 with his Ponzi scheme. 757 00:20:10,584 --> 00:20:14,213 And so we started wondering 758 00:20:10,584 --> 00:20:14,213 what creativity 759 00:20:10,584 --> 00:20:14,213 does to people. 760 00:20:15,631 --> 00:20:18,217 We ended up going into the lab 761 00:20:15,631 --> 00:20:18,217 and studying that further. 762 00:20:20,636 --> 00:20:24,765 We created situations 763 00:20:20,636 --> 00:20:24,765 where people would be asked 764 00:20:24,807 --> 00:20:28,268 to be creative, 765 00:20:24,807 --> 00:20:28,268 or where creativity 766 00:20:24,807 --> 00:20:28,268 was primed. 767 00:20:28,310 --> 00:20:32,815 And then we asked the people 768 00:20:28,310 --> 00:20:32,815 to use the matrix task. 769 00:20:32,857 --> 00:20:37,737 And what we found was that 770 00:20:32,857 --> 00:20:37,737 when people are in 771 00:20:32,857 --> 00:20:37,737 a creative mindset, 772 00:20:37,778 --> 00:20:41,908 they're more likely 773 00:20:37,778 --> 00:20:41,908 to come up with lots 774 00:20:37,778 --> 00:20:41,908 of justifications for why 775 00:20:41,949 --> 00:20:46,245 what they're about 776 00:20:41,949 --> 00:20:46,245 to do is morally okay 777 00:20:41,949 --> 00:20:46,245 and is justifiable. 778 00:20:49,040 --> 00:20:52,210 PR and marketing, 779 00:20:49,040 --> 00:20:52,210 almost by their very nature, 780 00:20:53,836 --> 00:20:57,256 involve the step on 781 00:20:53,836 --> 00:20:57,256 to the slippery slope. 782 00:21:01,677 --> 00:21:05,305 What do you do? 783 00:21:01,677 --> 00:21:05,305 You have to create 784 00:21:01,677 --> 00:21:05,305 something from nothing. 785 00:21:05,347 --> 00:21:09,476 And because of that, 786 00:21:05,347 --> 00:21:09,476 I kind of just made 787 00:21:05,347 --> 00:21:09,476 it up as I went along. 788 00:21:09,518 --> 00:21:11,812 I'd been reading this blog, 789 00:21:09,518 --> 00:21:11,812 I thought it was really funny. 790 00:21:11,854 --> 00:21:14,190 The blogger's name 791 00:21:11,854 --> 00:21:14,190 was Tucker Max. 792 00:21:14,232 --> 00:21:17,151 And the blog was stories 793 00:21:14,232 --> 00:21:17,151 about drinking and hooking up. 794 00:21:17,193 --> 00:21:19,904 It's this gonzo style 795 00:21:17,193 --> 00:21:19,904 of storytelling 796 00:21:19,946 --> 00:21:22,240 where this guy's going around 797 00:21:19,946 --> 00:21:22,240 doing crazy things, 798 00:21:22,281 --> 00:21:23,323 getting in all sorts 799 00:21:22,281 --> 00:21:23,323 of trouble. 800 00:21:25,243 --> 00:21:27,286 They're really 801 00:21:25,243 --> 00:21:27,286 funny and hilarious, 802 00:21:27,327 --> 00:21:29,705 but controversial 803 00:21:27,327 --> 00:21:29,705 and messed up 804 00:21:29,747 --> 00:21:31,916 and evil and awful, 805 00:21:29,747 --> 00:21:31,916 all at the same time. 806 00:21:31,958 --> 00:21:34,961 And, uh, I was attracted 807 00:21:31,958 --> 00:21:34,961 to something in this writing 808 00:21:35,002 --> 00:21:37,088 and I think 809 00:21:35,002 --> 00:21:37,088 it was the honesty 810 00:21:37,130 --> 00:21:38,505 and the authenticity 811 00:21:37,130 --> 00:21:38,505 of the way 812 00:21:38,547 --> 00:21:40,299 the author was 813 00:21:38,547 --> 00:21:40,299 presenting himself 814 00:21:41,884 --> 00:21:44,887 I was just sort of 815 00:21:41,884 --> 00:21:44,887 fascinated by him. 816 00:21:44,929 --> 00:21:46,555 I ended up 817 00:21:44,929 --> 00:21:46,555 e-mailing the blogger, 818 00:21:44,929 --> 00:21:46,555 and I say, like, 819 00:21:46,597 --> 00:21:48,766 "I wanna work for you. 820 00:21:46,597 --> 00:21:48,766 I'll do whatever you need." 821 00:21:52,061 --> 00:21:53,395 There was talk that 822 00:21:52,061 --> 00:21:53,395 he would do a book 823 00:21:53,437 --> 00:21:56,232 and he didn't have 824 00:21:53,437 --> 00:21:56,232 a publicist or anything. 825 00:21:56,274 --> 00:21:58,234 I ended up working 826 00:21:56,274 --> 00:21:58,234 on that campaign. 827 00:21:58,276 --> 00:22:00,069 It was like, "Okay, 828 00:21:58,276 --> 00:22:00,069 we have this book, 829 00:22:00,111 --> 00:22:01,403 "I think people would like it. 830 00:22:01,445 --> 00:22:03,405 "How would we get people 831 00:22:01,445 --> 00:22:03,405 to know about it?" 832 00:22:03,447 --> 00:22:07,243 And because we had nothing, 833 00:22:03,447 --> 00:22:07,243 we could try anything. 834 00:22:08,661 --> 00:22:10,329 I knew this one blog 835 00:22:08,661 --> 00:22:10,329 linked to him a lot 836 00:22:10,370 --> 00:22:12,165 and I was like, 837 00:22:10,370 --> 00:22:12,165 "How've you got that?" 838 00:22:12,206 --> 00:22:15,251 And he was like, 839 00:22:12,206 --> 00:22:15,251 "Oh, I just send them 840 00:22:12,206 --> 00:22:15,251 fake e-mails 841 00:22:15,293 --> 00:22:17,878 "pretending to be 842 00:22:15,293 --> 00:22:17,878 either a fan of my stuff 843 00:22:17,920 --> 00:22:21,715 "or hating my stuff, 844 00:22:17,920 --> 00:22:21,715 and I trick them 845 00:22:17,920 --> 00:22:21,715 into linking about me." 846 00:22:21,757 --> 00:22:24,302 So, it's like, "Okay, if that 847 00:22:21,757 --> 00:22:24,302 worked with this site, 848 00:22:24,343 --> 00:22:26,179 "would it work with 849 00:22:24,343 --> 00:22:26,179 these bigger sites, 850 00:22:26,220 --> 00:22:27,387 "would it work 851 00:22:26,220 --> 00:22:27,387 with newspapers, 852 00:22:27,429 --> 00:22:28,931 "would it work 853 00:22:27,429 --> 00:22:28,931 with television?" 854 00:22:28,973 --> 00:22:32,059 The book is called 855 00:22:28,973 --> 00:22:32,059 I Hope They 856 00:22:28,973 --> 00:22:32,059 Serve Beer in Hell. 857 00:22:32,101 --> 00:22:33,602 And frankly, 858 00:22:32,101 --> 00:22:33,602 there is not much in it 859 00:22:33,644 --> 00:22:36,522 that can be repeated 860 00:22:33,644 --> 00:22:36,522 on a nice family 861 00:22:33,644 --> 00:22:36,522 show like yours. 862 00:22:36,563 --> 00:22:39,900 Tucker Max, author of 863 00:22:36,563 --> 00:22:39,900 I Hope They 864 00:22:36,563 --> 00:22:39,900 Serve Beer in Hell. 865 00:22:39,942 --> 00:22:40,985 Classy. 866 00:22:42,611 --> 00:22:44,655 And so, we tried 867 00:22:42,611 --> 00:22:44,655 all this new stuff 868 00:22:42,611 --> 00:22:44,655 and it ended up working. 869 00:22:44,697 --> 00:22:48,117 The book sold close 870 00:22:44,697 --> 00:22:48,117 to two million copies. 871 00:22:48,159 --> 00:22:50,577 After his book became 872 00:22:48,159 --> 00:22:50,577 this big bestseller, 873 00:22:50,619 --> 00:22:53,331 he ended up producing a movie 874 00:22:50,619 --> 00:22:53,331 based on the book. 875 00:22:53,371 --> 00:22:55,291 We'd seen how 876 00:22:53,371 --> 00:22:55,291 effective controversy 877 00:22:55,333 --> 00:22:57,375 had been with driving 878 00:22:55,333 --> 00:22:57,375 sales of the book. 879 00:22:57,417 --> 00:23:01,172 So it was like, 880 00:22:57,417 --> 00:23:01,172 why don't we make this 881 00:22:57,417 --> 00:23:01,172 one of those movies 882 00:23:01,214 --> 00:23:03,757 that people boycott 883 00:23:01,214 --> 00:23:03,757 and say, "Don't go see," 884 00:23:03,799 --> 00:23:05,551 because we knew 885 00:23:03,799 --> 00:23:05,551 that our audience 886 00:23:05,592 --> 00:23:07,511 would go see it 887 00:23:05,592 --> 00:23:07,511 precisely because of that. 888 00:23:07,553 --> 00:23:12,266 We ended up trying 889 00:23:07,553 --> 00:23:12,266 these tactics of, 890 00:23:07,553 --> 00:23:12,266 "Let's get people to protest. 891 00:23:12,308 --> 00:23:14,392 "Let's make people horrified 892 00:23:12,308 --> 00:23:14,392 so they talk about it more." 893 00:23:15,686 --> 00:23:17,688 We would send 894 00:23:15,686 --> 00:23:17,688 anonymous e-mails 895 00:23:17,730 --> 00:23:19,982 to LGBT groups on campus, 896 00:23:20,024 --> 00:23:21,234 women's groups on campus. 897 00:23:23,069 --> 00:23:25,445 We designed these 898 00:23:23,069 --> 00:23:25,445 really offensive ads. 899 00:23:25,487 --> 00:23:28,991 There was jokes about midgets, 900 00:23:25,487 --> 00:23:28,991 strippers, blind people. 901 00:23:29,033 --> 00:23:31,035 I went out and I 902 00:23:29,033 --> 00:23:31,035 vandalized these ads. 903 00:23:31,077 --> 00:23:34,412 Um, I put these 904 00:23:31,077 --> 00:23:34,412 offensive stickers 905 00:23:31,077 --> 00:23:34,412 all over them. 906 00:23:34,454 --> 00:23:37,541 Then I took photos and then 907 00:23:34,454 --> 00:23:37,541 I leaked those photos 908 00:23:37,583 --> 00:23:39,668 to these two small 909 00:23:37,583 --> 00:23:39,668 blogs in Los Angeles. 910 00:23:39,710 --> 00:23:41,545 They run this big story. 911 00:23:41,587 --> 00:23:43,630 And then that 912 00:23:41,587 --> 00:23:43,630 starts to get more 913 00:23:41,587 --> 00:23:43,630 and more media coverage. 914 00:23:43,672 --> 00:23:46,424 And then, people 915 00:23:43,672 --> 00:23:46,424 started vandalizing 916 00:23:46,466 --> 00:23:48,426 the billboards for real 917 00:23:46,466 --> 00:23:48,426 in all these other cities. 918 00:23:51,680 --> 00:23:53,515 (TYPING) 919 00:24:10,074 --> 00:24:13,786 HOLIDAY: 920 00:24:10,074 --> 00:24:13,786 My staff began calling 921 00:24:10,074 --> 00:24:13,786 the Chicago Transit Authority 922 00:24:13,827 --> 00:24:15,788 to protest about 923 00:24:13,827 --> 00:24:15,788 these offensive ads. 924 00:24:13,827 --> 00:24:15,788 (PHONE RINGING) 925 00:24:15,829 --> 00:24:17,039 WOMAN: 926 00:24:15,829 --> 00:24:17,039 Chicago Transit Authority. 927 00:24:17,081 --> 00:24:18,665 HOLIDAY: They put out 928 00:24:17,081 --> 00:24:18,665 an announcement that 929 00:24:18,707 --> 00:24:21,001 they were banning 930 00:24:18,707 --> 00:24:21,001 the ads from the city 931 00:24:21,043 --> 00:24:22,711 and they were 932 00:24:21,043 --> 00:24:22,711 pulling them off 933 00:24:21,043 --> 00:24:22,711 from the buses. 934 00:24:22,753 --> 00:24:24,171 Which is exactly 935 00:24:22,753 --> 00:24:24,171 what we wanted 936 00:24:24,213 --> 00:24:27,091 because now this 937 00:24:24,213 --> 00:24:27,091 is a news story. 938 00:24:27,133 --> 00:24:30,219 The Chicago Tribune 939 00:24:27,133 --> 00:24:30,219 actually ran an editorial 940 00:24:30,261 --> 00:24:33,889 lauding the CTA's decision 941 00:24:30,261 --> 00:24:33,889 to pull the ads. 942 00:24:33,931 --> 00:24:39,061 And now, it was this 943 00:24:33,931 --> 00:24:39,061 sort of full-fledged 944 00:24:33,931 --> 00:24:39,061 massive controversy. 945 00:24:39,103 --> 00:24:41,772 (PROTESTERS CHANTING) 946 00:24:43,857 --> 00:24:46,860 HOLIDAY: In New York City, 947 00:24:43,857 --> 00:24:46,860 this group organized 948 00:24:46,902 --> 00:24:51,365 a city-wide 949 00:24:46,902 --> 00:24:51,365 protest/vandalization 950 00:24:46,902 --> 00:24:51,365 of the billboards 951 00:24:51,407 --> 00:24:52,532 and they invited 952 00:24:51,407 --> 00:24:52,532 the media along, 953 00:24:52,574 --> 00:24:54,118 so we got more press there. 954 00:24:54,160 --> 00:24:58,164 It became difficult 955 00:24:54,160 --> 00:24:58,164 for me to know 956 00:24:54,160 --> 00:24:58,164 where the line was. 957 00:24:58,205 --> 00:25:00,249 She wants me to 958 00:24:58,205 --> 00:25:00,249 sign her underwear. 959 00:25:00,291 --> 00:25:06,380 HOLIDAY: What we were 960 00:25:00,291 --> 00:25:06,380 doing was generating 961 00:25:00,291 --> 00:25:06,380 chatter about the movie. 962 00:25:06,422 --> 00:25:07,798 But if you step back 963 00:25:06,422 --> 00:25:07,798 and you look at it, 964 00:25:07,840 --> 00:25:10,176 it's like you're deceiving 965 00:25:07,840 --> 00:25:10,176 more and more people, 966 00:25:10,217 --> 00:25:12,594 and then once it started, 967 00:25:10,217 --> 00:25:12,594 it couldn't stop, 968 00:25:12,636 --> 00:25:14,512 and it just carried on 969 00:25:12,636 --> 00:25:14,512 under its own power. 970 00:25:34,616 --> 00:25:36,534 ARIELY: 971 00:25:34,616 --> 00:25:36,534 There's another version 972 00:25:34,616 --> 00:25:36,534 of the fudge factor 973 00:25:36,576 --> 00:25:38,204 in which we 974 00:25:36,576 --> 00:25:38,204 convince ourselves 975 00:25:38,245 --> 00:25:41,499 on all kinds of things that 976 00:25:38,245 --> 00:25:41,499 are not perfectly true. 977 00:25:41,539 --> 00:25:43,750 For example, 978 00:25:41,539 --> 00:25:43,750 the vast majority 979 00:25:41,539 --> 00:25:43,750 of people believe 980 00:25:43,792 --> 00:25:46,420 that they're better drivers 981 00:25:43,792 --> 00:25:46,420 than the average. 982 00:25:46,462 --> 00:25:49,173 The vast majority 983 00:25:46,462 --> 00:25:49,173 of people believe that 984 00:25:46,462 --> 00:25:49,173 they have less chance 985 00:25:49,215 --> 00:25:52,092 of dying from a heart attack 986 00:25:49,215 --> 00:25:52,092 and cancer and 987 00:25:49,215 --> 00:25:52,092 all kinds of things. 988 00:25:52,134 --> 00:25:55,846 We have these 989 00:25:52,134 --> 00:25:55,846 over-optimistic beliefs 990 00:25:52,134 --> 00:25:55,846 about ourselves. 991 00:25:55,888 --> 00:25:59,141 And we convince ourselves 992 00:25:55,888 --> 00:25:59,141 that this is 993 00:25:55,888 --> 00:25:59,141 actually the truth. 994 00:26:01,394 --> 00:26:05,439 Self-deception starts off as, 995 00:26:01,394 --> 00:26:05,439 we know we're 996 00:26:01,394 --> 00:26:05,439 lying to ourselves. 997 00:26:05,481 --> 00:26:08,192 Or we are aware 998 00:26:05,481 --> 00:26:08,192 that we're engaging 999 00:26:08,234 --> 00:26:11,070 in rationalization, 1000 00:26:08,234 --> 00:26:11,070 for example. 1001 00:26:11,111 --> 00:26:12,654 And after a while 1002 00:26:11,111 --> 00:26:12,654 we just believe 1003 00:26:12,696 --> 00:26:14,656 what it is that 1004 00:26:12,696 --> 00:26:14,656 we're telling ourselves. 1005 00:26:14,698 --> 00:26:17,034 So that is basically 1006 00:26:14,698 --> 00:26:17,034 the optimism bias 1007 00:26:17,076 --> 00:26:19,078 and we see it 1008 00:26:17,076 --> 00:26:19,078 in 80 percent 1009 00:26:17,076 --> 00:26:19,078 of the population. 1010 00:26:20,829 --> 00:26:22,915 Self-deception 1011 00:26:20,829 --> 00:26:22,915 has both positive 1012 00:26:22,956 --> 00:26:25,583 and negative consequences. 1013 00:26:25,625 --> 00:26:28,045 I think, on average, 1014 00:26:28,087 --> 00:26:32,299 the positive must have 1015 00:26:28,087 --> 00:26:32,299 outweighed the negative 1016 00:26:28,087 --> 00:26:32,299 for us to evolve 1017 00:26:32,341 --> 00:26:34,968 to be able to self-deceive 1018 00:26:32,341 --> 00:26:34,968 and do it quite a lot. 1019 00:26:38,972 --> 00:26:41,141 MICHAEL NORTON: 1020 00:26:38,972 --> 00:26:41,141 So we have 1021 00:26:38,972 --> 00:26:41,141 people take this test, 1022 00:26:41,183 --> 00:26:44,562 and, um, some people 1023 00:26:41,183 --> 00:26:44,562 don't have the answers and 1024 00:26:41,183 --> 00:26:44,562 we see how well they do. 1025 00:26:44,602 --> 00:26:47,565 And these are hard questions, 1026 00:26:44,602 --> 00:26:47,565 so they don't do very well. 1027 00:26:47,647 --> 00:26:49,649 Other people, 1028 00:26:47,647 --> 00:26:49,649 we give them the test, 1029 00:26:49,691 --> 00:26:51,151 and we give them 1030 00:26:49,691 --> 00:26:51,151 the answers at the bottom. 1031 00:26:51,193 --> 00:26:53,904 We say, "Check them 1032 00:26:51,193 --> 00:26:53,904 if you want. Up to you." 1033 00:26:53,946 --> 00:26:55,781 They do terrific 1034 00:26:53,946 --> 00:26:55,781 on the test. 1035 00:26:55,822 --> 00:26:59,410 But we give them 1036 00:26:55,822 --> 00:26:59,410 another test. So we say, 1037 00:26:55,822 --> 00:26:59,410 "Here's some new questions 1038 00:26:59,452 --> 00:27:02,121 "and, by the way, 1039 00:26:59,452 --> 00:27:02,121 there's no answers 1040 00:26:59,452 --> 00:27:02,121 at the bottom this time. 1041 00:27:02,162 --> 00:27:04,081 "How well do you think 1042 00:27:02,162 --> 00:27:04,081 you're gonna do?" 1043 00:27:04,123 --> 00:27:06,417 And they don't 1044 00:27:04,123 --> 00:27:06,417 correct at all. 1045 00:27:06,459 --> 00:27:09,169 They just think that 1046 00:27:06,459 --> 00:27:09,169 they're amazing 1047 00:27:06,459 --> 00:27:09,169 test-takers now, 1048 00:27:09,211 --> 00:27:10,588 and we can even pay them. 1049 00:27:10,628 --> 00:27:12,923 We can say, "Look, 1050 00:27:10,628 --> 00:27:12,923 if you guess how many 1051 00:27:10,628 --> 00:27:12,923 you're gonna get right, 1052 00:27:12,965 --> 00:27:14,674 "we'll give you 1053 00:27:12,965 --> 00:27:14,674 a lot of money." 1054 00:27:14,716 --> 00:27:16,634 No change at all. 1055 00:27:14,716 --> 00:27:16,634 They just believe. 1056 00:27:16,676 --> 00:27:18,678 They've deceived 1057 00:27:16,676 --> 00:27:18,678 themselves into thinking, 1058 00:27:18,720 --> 00:27:21,307 (LAUGHS) "I'm 1059 00:27:18,720 --> 00:27:21,307 the greatest test-taker 1060 00:27:18,720 --> 00:27:21,307 in the world," 1061 00:27:21,348 --> 00:27:22,975 and we can't get them 1062 00:27:21,348 --> 00:27:22,975 to stop doing it. 1063 00:27:24,977 --> 00:27:27,980 This process of 1064 00:27:24,977 --> 00:27:27,980 deceiving ourselves 1065 00:27:24,977 --> 00:27:27,980 is so strong, 1066 00:27:28,021 --> 00:27:32,067 and it happens to us 1067 00:27:28,021 --> 00:27:32,067 so quickly, where 1068 00:27:28,021 --> 00:27:32,067 we have a twinge of, 1069 00:27:32,109 --> 00:27:35,571 "Maybe I cheated," and then, 1070 00:27:32,109 --> 00:27:35,571 "No, I didn't. I'm a genius." 1071 00:27:35,613 --> 00:27:37,781 And then, "I'm a genius 1072 00:27:35,613 --> 00:27:37,781 for the rest of my life." 1073 00:27:37,823 --> 00:27:40,200 It's so powerful 1074 00:27:37,823 --> 00:27:40,200 and so strong in us, 1075 00:27:37,823 --> 00:27:40,200 this impulse. 1076 00:27:43,036 --> 00:27:46,123 I can tell immediately 1077 00:27:43,036 --> 00:27:46,123 when someone's not 1078 00:27:43,036 --> 00:27:46,123 being honest with me. 1079 00:27:46,165 --> 00:27:48,125 It made me an excellent 1080 00:27:46,165 --> 00:27:48,125 admissions officer. 1081 00:27:57,759 --> 00:27:59,261 I expelled one person 1082 00:27:59,303 --> 00:28:02,680 because he had somebody else 1083 00:27:59,303 --> 00:28:02,680 take all his SATs for him. 1084 00:28:04,141 --> 00:28:06,435 And it was pretty 1085 00:28:04,141 --> 00:28:06,435 clear that was true 1086 00:28:06,477 --> 00:28:07,769 because he couldn't 1087 00:28:06,477 --> 00:28:07,769 pass anything. 1088 00:28:09,104 --> 00:28:10,772 What I see happening 1089 00:28:09,104 --> 00:28:10,772 in the world 1090 00:28:10,814 --> 00:28:12,774 is that children 1091 00:28:10,814 --> 00:28:12,774 are more and more 1092 00:28:12,816 --> 00:28:16,320 being encouraged to be 1093 00:28:12,816 --> 00:28:16,320 something other than 1094 00:28:12,816 --> 00:28:16,320 who they truly are. 1095 00:28:16,362 --> 00:28:18,738 The college admission process 1096 00:28:16,362 --> 00:28:18,738 is definitely 1097 00:28:16,362 --> 00:28:18,738 a big offender here. 1098 00:28:25,454 --> 00:28:26,704 So, 1099 00:28:28,165 --> 00:28:29,166 um, 1100 00:28:31,418 --> 00:28:34,796 when I'd first applied 1101 00:28:31,418 --> 00:28:34,796 for the job at MIT 1102 00:28:34,838 --> 00:28:36,131 I wrote then that 1103 00:28:34,838 --> 00:28:36,131 I had gone to this 1104 00:28:36,173 --> 00:28:38,300 other school where I was 1105 00:28:36,173 --> 00:28:38,300 actually taking classes 1106 00:28:38,342 --> 00:28:39,759 instead of my college. 1107 00:28:39,801 --> 00:28:43,972 I was taking classes 1108 00:28:39,801 --> 00:28:43,972 at RPI in Troy. 1109 00:28:44,014 --> 00:28:46,933 And I said, 1110 00:28:44,014 --> 00:28:46,933 I just sort of 1111 00:28:44,014 --> 00:28:46,933 morphed that into, 1112 00:28:46,975 --> 00:28:48,435 "Oh, I went there for 1113 00:28:46,975 --> 00:28:48,435 undergraduate school," 1114 00:28:48,477 --> 00:28:49,978 I just sort of morphed it. 1115 00:28:52,856 --> 00:28:55,984 I felt that, 1116 00:28:52,856 --> 00:28:55,984 at a place like MIT, 1117 00:28:52,856 --> 00:28:55,984 they wouldn't accept me 1118 00:28:56,026 --> 00:28:58,278 if I'd come from, you know, 1119 00:28:56,026 --> 00:28:58,278 a Catholic girls' school. 1120 00:29:00,531 --> 00:29:03,825 I kept getting promoted. 1121 00:29:03,867 --> 00:29:07,246 And I got a call from someone 1122 00:29:03,867 --> 00:29:07,246 from the American 1123 00:29:03,867 --> 00:29:07,246 Academy of Pediatrics. 1124 00:29:08,539 --> 00:29:11,208 Would I join him 1125 00:29:08,539 --> 00:29:11,208 in writing a book? 1126 00:29:11,250 --> 00:29:12,042 Yeah, absolutely. 1127 00:29:13,586 --> 00:29:15,087 I was on television, 1128 00:29:13,586 --> 00:29:15,087 I was on the radio, 1129 00:29:15,128 --> 00:29:17,297 I was in newspapers, 1130 00:29:15,128 --> 00:29:17,297 I was in a lot of places. 1131 00:29:17,339 --> 00:29:18,798 I want us to start 1132 00:29:17,339 --> 00:29:18,798 another revolution tonight 1133 00:29:18,840 --> 00:29:20,133 because I want us 1134 00:29:18,840 --> 00:29:20,133 to be able to give 1135 00:29:20,175 --> 00:29:21,719 our childhood back 1136 00:29:20,175 --> 00:29:21,719 to our children. 1137 00:29:21,760 --> 00:29:23,596 Often, you know, you... 1138 00:29:24,638 --> 00:29:27,891 People would get a bio 1139 00:29:27,933 --> 00:29:31,687 or they'll introduce you 1140 00:29:27,933 --> 00:29:31,687 a certain way, 1141 00:29:27,933 --> 00:29:31,687 you know, and things just... 1142 00:29:31,729 --> 00:29:32,938 Some people think 1143 00:29:31,729 --> 00:29:32,938 you have a Masters, 1144 00:29:32,979 --> 00:29:34,440 some people think 1145 00:29:32,979 --> 00:29:34,440 you have PhDs, 1146 00:29:34,481 --> 00:29:37,150 some people this, 1147 00:29:34,481 --> 00:29:37,150 some people that, 1148 00:29:34,481 --> 00:29:37,150 and, you know, whatever. 1149 00:29:39,027 --> 00:29:40,779 For me it was just, 1150 00:29:39,027 --> 00:29:40,779 "Okay, well, 1151 00:29:40,820 --> 00:29:43,699 "they're saying 1152 00:29:40,820 --> 00:29:43,699 what they're saying, 1153 00:29:40,820 --> 00:29:43,699 I don't care. Here I am." 1154 00:29:43,741 --> 00:29:46,118 They frequently 1155 00:29:43,741 --> 00:29:46,118 called me "Doctor," 'cause 1156 00:29:43,741 --> 00:29:46,118 that's just how it was. 1157 00:29:53,459 --> 00:29:55,335 It seems that 1158 00:29:53,459 --> 00:29:55,335 someone had said, 1159 00:29:55,377 --> 00:29:58,213 "Oh, she was passing 1160 00:29:55,377 --> 00:29:58,213 herself as a PhD." 1161 00:29:59,965 --> 00:30:03,176 Well, then things began 1162 00:29:59,965 --> 00:30:03,176 to unravel pretty hard. 1163 00:30:03,218 --> 00:30:06,888 Marilee Jones resigned today 1164 00:30:03,218 --> 00:30:06,888 as Dean of Admissions at MIT 1165 00:30:06,930 --> 00:30:10,559 after 28 years at that 1166 00:30:06,930 --> 00:30:10,559 prestigious school. 1167 00:30:10,601 --> 00:30:12,311 In a statement today she said, 1168 00:30:12,352 --> 00:30:15,731 "I am deeply sorry for 1169 00:30:12,352 --> 00:30:15,731 disappointing so many 1170 00:30:15,773 --> 00:30:18,233 "in the MIT community 1171 00:30:15,773 --> 00:30:18,233 and beyond." 1172 00:30:19,859 --> 00:30:22,404 MARILEE: 1173 00:30:19,859 --> 00:30:22,404 I wasn't allowed to see 1174 00:30:19,859 --> 00:30:22,404 any of my staff members. 1175 00:30:22,446 --> 00:30:24,323 I was like a persona 1176 00:30:22,446 --> 00:30:24,323 non grata on campus, 1177 00:30:24,364 --> 00:30:25,616 and I kept thinking, 1178 00:30:24,364 --> 00:30:25,616 "This is me." 1179 00:30:25,658 --> 00:30:29,495 I kept saying, "People, 1180 00:30:25,658 --> 00:30:29,495 it's me. It's me. 1181 00:30:29,536 --> 00:30:33,165 "You've known me for years. 1182 00:30:29,536 --> 00:30:33,165 I'm the same person." 1183 00:30:33,206 --> 00:30:36,335 And suddenly, 1184 00:30:33,206 --> 00:30:36,335 I was on the other 1185 00:30:33,206 --> 00:30:36,335 side of the wall. 1186 00:30:40,506 --> 00:30:41,840 What just happened to me? 1187 00:30:42,591 --> 00:30:43,842 Who am I? 1188 00:30:45,135 --> 00:30:47,095 It sent me right down. 1189 00:30:48,888 --> 00:30:51,517 Right down deep, where 1190 00:30:48,888 --> 00:30:51,517 I'd never really been. 1191 00:30:56,563 --> 00:30:57,606 (CHATTERING) 1192 00:31:00,484 --> 00:31:04,237 I think a really 1193 00:31:00,484 --> 00:31:04,237 important skill is 1194 00:31:00,484 --> 00:31:04,237 to be good at lying. 1195 00:31:04,279 --> 00:31:06,782 (LAUGHTER) 1196 00:31:06,824 --> 00:31:11,370 If you do it in a really 1197 00:31:06,824 --> 00:31:11,370 good way, then you 1198 00:31:06,824 --> 00:31:11,370 don't have to worry 1199 00:31:11,411 --> 00:31:13,246 about them catching you. 1200 00:31:13,288 --> 00:31:16,458 So that's why I 1201 00:31:13,288 --> 00:31:16,458 think it's good 1202 00:31:13,288 --> 00:31:16,458 to be good at lying. 1203 00:31:16,500 --> 00:31:18,377 Sometimes you also 1204 00:31:16,500 --> 00:31:18,377 have to lie, in a way, 1205 00:31:18,418 --> 00:31:20,212 because you are 1206 00:31:18,418 --> 00:31:20,212 making somebody happy. 1207 00:31:20,253 --> 00:31:23,382 Like, if you're throwing 1208 00:31:20,253 --> 00:31:23,382 a surprise birthday party, 1209 00:31:23,423 --> 00:31:25,884 then that means 1210 00:31:23,423 --> 00:31:25,884 you're obviously trying 1211 00:31:25,925 --> 00:31:28,512 to help and get ready 1212 00:31:25,925 --> 00:31:28,512 or do something. 1213 00:31:28,554 --> 00:31:29,805 And so, you're lying 1214 00:31:28,554 --> 00:31:29,805 to your friend 1215 00:31:29,847 --> 00:31:31,890 to help them have 1216 00:31:29,847 --> 00:31:31,890 a good birthday. 1217 00:31:31,931 --> 00:31:36,102 All creatures, 1218 00:31:31,931 --> 00:31:36,102 uh, big or small, 1219 00:31:36,144 --> 00:31:40,940 uh, have deception as part 1220 00:31:36,144 --> 00:31:40,940 of their armamentary. 1221 00:31:40,982 --> 00:31:42,818 Oftentimes it's just survival. 1222 00:31:42,860 --> 00:31:45,696 A plant or a bird 1223 00:31:42,860 --> 00:31:45,696 might change color 1224 00:31:42,860 --> 00:31:45,696 and camouflage itself, 1225 00:31:45,738 --> 00:31:47,489 which is a form of deception. 1226 00:31:47,531 --> 00:31:49,867 The bigger the brain, 1227 00:31:49,908 --> 00:31:52,745 the larger 1228 00:31:49,908 --> 00:31:52,745 the capacity to lie. 1229 00:31:52,786 --> 00:31:54,913 Chimpanzees, for example, 1230 00:31:52,786 --> 00:31:54,913 have been known 1231 00:31:54,954 --> 00:31:56,790 to lie where they 1232 00:31:54,954 --> 00:31:56,790 may lead their group 1233 00:31:56,832 --> 00:31:58,166 away from where the food is, 1234 00:31:58,208 --> 00:31:59,918 so that that one 1235 00:31:58,208 --> 00:31:59,918 particular chimpanzee 1236 00:31:59,959 --> 00:32:01,503 can come back 1237 00:31:59,959 --> 00:32:01,503 to the food later on 1238 00:32:01,545 --> 00:32:03,881 and find that food. 1239 00:32:03,922 --> 00:32:07,967 It's very common for 1240 00:32:03,922 --> 00:32:07,967 younger children to fib. 1241 00:32:08,009 --> 00:32:09,678 And for them, 1242 00:32:08,009 --> 00:32:09,678 it gives them pleasure, 1243 00:32:09,720 --> 00:32:12,890 it helps them imagine things 1244 00:32:09,720 --> 00:32:12,890 and it helps them 1245 00:32:09,720 --> 00:32:12,890 build their brain 1246 00:32:12,931 --> 00:32:16,518 and helps them build what 1247 00:32:12,931 --> 00:32:16,518 is called the theory of mind. 1248 00:32:16,560 --> 00:32:20,230 A psychological theory 1249 00:32:16,560 --> 00:32:20,230 by which, 1250 00:32:16,560 --> 00:32:20,230 as our brains mature, 1251 00:32:20,272 --> 00:32:21,857 we're able to 1252 00:32:20,272 --> 00:32:21,857 predict and imagine 1253 00:32:21,899 --> 00:32:23,776 what the other person's 1254 00:32:21,899 --> 00:32:23,776 thinking about. 1255 00:32:23,817 --> 00:32:27,821 And unless children lie 1256 00:32:23,817 --> 00:32:27,821 and unless children 1257 00:32:23,817 --> 00:32:27,821 imagine and dream big, 1258 00:32:27,863 --> 00:32:29,740 they may not have 1259 00:32:27,863 --> 00:32:29,740 the full capacity 1260 00:32:29,782 --> 00:32:31,074 to develop the theory of mind. 1261 00:32:37,623 --> 00:32:39,458 A lie is like a knife. 1262 00:32:39,499 --> 00:32:42,669 So if you use the knife 1263 00:32:39,499 --> 00:32:42,669 to stab somebody, it's wrong. 1264 00:32:42,711 --> 00:32:45,547 If you use a knife 1265 00:32:42,711 --> 00:32:45,547 to put some butter 1266 00:32:42,711 --> 00:32:45,547 on your bread, 1267 00:32:45,589 --> 00:32:47,132 there's nothing 1268 00:32:45,589 --> 00:32:47,132 wrong with it. 1269 00:32:48,801 --> 00:32:52,596 Once I flew from 1270 00:32:48,801 --> 00:32:52,596 Berlin to Milano. 1271 00:32:52,638 --> 00:32:55,557 We got into many 1272 00:32:52,638 --> 00:32:55,557 kind of, like... 1273 00:32:52,638 --> 00:32:55,557 Air pockets... I don't know. 1274 00:32:55,599 --> 00:32:58,435 It was very, 1275 00:32:55,599 --> 00:32:58,435 very bad kind of flight. 1276 00:32:58,477 --> 00:33:02,105 At some stage, 1277 00:32:58,477 --> 00:33:02,105 I hear this woman 1278 00:32:58,477 --> 00:33:02,105 start crying 1279 00:33:02,147 --> 00:33:03,523 and shouting in Italian. 1280 00:33:05,484 --> 00:33:10,029 She was about 50 years old. 1281 00:33:05,484 --> 00:33:10,029 She had a big cross 1282 00:33:05,484 --> 00:33:10,029 on her neck. 1283 00:33:10,071 --> 00:33:12,866 And I look back to 1284 00:33:10,071 --> 00:33:12,866 the flight attendant 1285 00:33:12,908 --> 00:33:14,868 because I expected 1286 00:33:12,908 --> 00:33:14,868 somebody to go to her. 1287 00:33:14,910 --> 00:33:17,036 When I looked back I saw 1288 00:33:14,910 --> 00:33:17,036 the two flight attendants 1289 00:33:17,078 --> 00:33:20,290 sitting in the back 1290 00:33:17,078 --> 00:33:20,290 and crying. 1291 00:33:20,332 --> 00:33:23,794 And this woman kept shouting 1292 00:33:20,332 --> 00:33:23,794 in Italian and crying. 1293 00:33:23,836 --> 00:33:28,423 And I said to myself, 1294 00:33:23,836 --> 00:33:28,423 "Something must be 1295 00:33:23,836 --> 00:33:28,423 done about this woman." 1296 00:33:28,465 --> 00:33:30,509 And there's 1297 00:33:28,465 --> 00:33:30,509 an empty seat 1298 00:33:28,465 --> 00:33:30,509 next to her. 1299 00:33:32,135 --> 00:33:33,553 So I unfastened 1300 00:33:32,135 --> 00:33:33,553 my seat belt, 1301 00:33:33,595 --> 00:33:35,764 I get next to her 1302 00:33:33,595 --> 00:33:35,764 and I fastened my seat belt. 1303 00:33:35,806 --> 00:33:38,183 I hold her hand 1304 00:33:35,806 --> 00:33:38,183 and I said to her, 1305 00:33:38,224 --> 00:33:40,853 "Look at me, 1306 00:33:38,224 --> 00:33:40,853 do I look scared?" 1307 00:33:40,894 --> 00:33:42,980 And she said, "No, 1308 00:33:40,894 --> 00:33:42,980 why aren't you scared?" 1309 00:33:43,021 --> 00:33:45,983 And I said, "Because 1310 00:33:43,021 --> 00:33:45,983 from all the people 1311 00:33:43,021 --> 00:33:45,983 in this plane, 1312 00:33:46,024 --> 00:33:49,695 "I'm the only one 1313 00:33:46,024 --> 00:33:49,695 who is 1314 00:33:46,024 --> 00:33:49,695 an aeronautics engineer. 1315 00:33:49,736 --> 00:33:51,070 "I'm only one that knows 1316 00:33:51,112 --> 00:33:55,325 "that we are on the safest 1317 00:33:51,112 --> 00:33:55,325 passenger airplane on Earth, 1318 00:33:55,367 --> 00:33:59,621 "and it doesn't feel right 1319 00:33:55,367 --> 00:33:59,621 but nothing bad is 1320 00:33:55,367 --> 00:33:59,621 gonna happen to us." 1321 00:33:59,663 --> 00:34:01,164 And she looks at me 1322 00:33:59,663 --> 00:34:01,164 and takes some breath, 1323 00:34:01,206 --> 00:34:03,041 but she's still kind 1324 00:34:01,206 --> 00:34:03,041 of crying, actually. 1325 00:34:03,082 --> 00:34:06,211 (PANTS) And she 1326 00:34:03,082 --> 00:34:06,211 starts breathing 1327 00:34:03,082 --> 00:34:06,211 and she still holds my hand 1328 00:34:06,252 --> 00:34:10,382 and she said, 1329 00:34:06,252 --> 00:34:10,382 "Jesus sent you to me." 1330 00:34:12,425 --> 00:34:14,469 She said to me, 1331 00:34:12,425 --> 00:34:14,469 "What's the probability 1332 00:34:14,511 --> 00:34:16,429 "that from all 1333 00:34:14,511 --> 00:34:16,429 the people on Earth 1334 00:34:16,471 --> 00:34:20,058 "an aeronautic engineer 1335 00:34:16,471 --> 00:34:20,058 would sit next to me." So... 1336 00:34:23,144 --> 00:34:25,104 So this is 1337 00:34:23,144 --> 00:34:25,104 the kind of lies that 1338 00:34:25,146 --> 00:34:28,441 I have no moral 1339 00:34:25,146 --> 00:34:28,441 problem lying about. 1340 00:34:28,483 --> 00:34:31,570 Because I think that 1341 00:34:28,483 --> 00:34:31,570 even if we would have died, 1342 00:34:32,988 --> 00:34:36,282 I think dying 1343 00:34:32,988 --> 00:34:36,282 while you're hysterical 1344 00:34:32,988 --> 00:34:36,282 is less fun 1345 00:34:36,324 --> 00:34:39,745 than dying while 1346 00:34:36,324 --> 00:34:39,745 somebody next to you 1347 00:34:36,324 --> 00:34:39,745 tells you a nice lie. 1348 00:34:48,628 --> 00:34:52,173 We grow up in this 1349 00:34:48,628 --> 00:34:52,173 social world in which 1350 00:34:48,628 --> 00:34:52,173 our parents teach us 1351 00:34:52,215 --> 00:34:54,968 about how to have manners, 1352 00:34:52,215 --> 00:34:54,968 and how to care 1353 00:34:52,215 --> 00:34:54,968 about other people, 1354 00:34:55,010 --> 00:34:56,595 and how not to 1355 00:34:55,010 --> 00:34:56,595 point at people, 1356 00:34:56,636 --> 00:34:58,346 how not to say 1357 00:34:56,636 --> 00:34:58,346 all kinds of things. 1358 00:34:58,388 --> 00:35:01,892 And we learn that 1359 00:34:58,388 --> 00:35:01,892 a little bit 1360 00:34:58,388 --> 00:35:01,892 of lying is okay. 1361 00:35:01,934 --> 00:35:04,519 In an experiment 1362 00:35:01,934 --> 00:35:04,519 we're conducting right now, 1363 00:35:04,561 --> 00:35:07,898 we get people to lie 1364 00:35:04,561 --> 00:35:07,898 and we connect them 1365 00:35:04,561 --> 00:35:07,898 to a lie detector. 1366 00:35:07,940 --> 00:35:11,109 Lie detectors basically 1367 00:35:07,940 --> 00:35:11,109 detect emotional arousal 1368 00:35:11,150 --> 00:35:13,278 when we feel uncomfortable. 1369 00:35:13,319 --> 00:35:15,405 And when people 1370 00:35:13,319 --> 00:35:15,405 cheat for themselves, 1371 00:35:15,447 --> 00:35:17,991 the lie detector tells us 1372 00:35:15,447 --> 00:35:17,991 that they're lying. 1373 00:35:18,033 --> 00:35:20,077 There's no problem 1374 00:35:18,033 --> 00:35:20,077 detecting it. 1375 00:35:20,118 --> 00:35:23,121 But sometimes we ask people 1376 00:35:20,118 --> 00:35:23,121 to cheat for a charity. 1377 00:35:23,162 --> 00:35:25,457 And then the lie detector 1378 00:35:23,162 --> 00:35:25,457 is silent. 1379 00:35:25,498 --> 00:35:28,167 The lie detector 1380 00:35:25,498 --> 00:35:28,167 doesn't catch anything. 1381 00:35:25,498 --> 00:35:28,167 Why? 1382 00:35:28,209 --> 00:35:30,087 Because if we 1383 00:35:28,209 --> 00:35:30,087 could justify that 1384 00:35:30,128 --> 00:35:31,797 we're doing something 1385 00:35:30,128 --> 00:35:31,797 for a good cause, 1386 00:35:31,838 --> 00:35:33,172 there's really no arousal, 1387 00:35:33,214 --> 00:35:35,174 there's no conflict, 1388 00:35:33,214 --> 00:35:35,174 there's no 1389 00:35:33,214 --> 00:35:35,174 emotional problem. 1390 00:35:41,222 --> 00:35:46,394 My name is 1391 00:35:41,222 --> 00:35:46,394 Kelley Williams-Bolar, 1392 00:35:41,222 --> 00:35:46,394 and I'm from Akron, Ohio. 1393 00:35:48,271 --> 00:35:50,983 When my oldest daughter 1394 00:35:48,271 --> 00:35:50,983 was in junior high 1395 00:35:51,024 --> 00:35:54,111 and my youngest daughter 1396 00:35:51,024 --> 00:35:54,111 was in second grade, 1397 00:35:54,152 --> 00:35:58,490 I had concerns with 1398 00:35:54,152 --> 00:35:58,490 the quality of education. 1399 00:35:58,531 --> 00:36:02,786 The schools were not 1400 00:35:58,531 --> 00:36:02,786 at the academic level 1401 00:35:58,531 --> 00:36:02,786 that they needed to be. 1402 00:36:02,828 --> 00:36:07,332 My father and I lived 1403 00:36:02,828 --> 00:36:07,332 in two different 1404 00:36:02,828 --> 00:36:07,332 school district areas 1405 00:36:07,373 --> 00:36:09,835 no more than three miles 1406 00:36:07,373 --> 00:36:09,835 away from each other. 1407 00:36:12,004 --> 00:36:14,506 I made a decision, 1408 00:36:12,004 --> 00:36:14,506 me and my father, 1409 00:36:14,547 --> 00:36:18,718 that I would enroll my kids 1410 00:36:14,547 --> 00:36:18,718 in his school district. 1411 00:36:20,971 --> 00:36:25,183 And as I was 1412 00:36:20,971 --> 00:36:25,183 filling out the paperwork, 1413 00:36:20,971 --> 00:36:25,183 I do remember just thinking 1414 00:36:26,018 --> 00:36:28,687 "What's the possibility 1415 00:36:28,728 --> 00:36:33,191 "that I will get into 1416 00:36:28,728 --> 00:36:33,191 serious trouble?" 1417 00:36:38,279 --> 00:36:42,951 My daughters 1418 00:36:38,279 --> 00:36:42,951 loved that school. 1419 00:36:42,993 --> 00:36:46,913 They taught the children 1420 00:36:42,993 --> 00:36:46,913 how to be 1421 00:36:42,993 --> 00:36:46,913 focused academically. 1422 00:36:48,040 --> 00:36:50,959 They were there 1423 00:36:48,040 --> 00:36:50,959 for a full year. 1424 00:36:51,001 --> 00:36:55,964 And then the treasurer 1425 00:36:51,001 --> 00:36:55,964 of the school called 1426 00:36:51,001 --> 00:36:55,964 my dad's house, 1427 00:36:56,006 --> 00:36:57,674 and I answered the phone. 1428 00:36:57,716 --> 00:36:59,551 He asked me, 1429 00:36:57,716 --> 00:36:59,551 "If I was to come there 1430 00:36:59,592 --> 00:37:01,302 "right now, would you 1431 00:36:59,592 --> 00:37:01,302 be sitting there? 1432 00:37:01,344 --> 00:37:03,429 "Would you be there?" 1433 00:37:03,471 --> 00:37:06,016 And it just so happened 1434 00:37:03,471 --> 00:37:06,016 I was there. 1435 00:37:03,471 --> 00:37:06,016 So I was like, "Yeah, come. 1436 00:37:06,058 --> 00:37:08,852 "If you need to come 1437 00:37:06,058 --> 00:37:08,852 to see if I'm here, 1438 00:37:06,058 --> 00:37:08,852 then I'm here." 1439 00:37:11,980 --> 00:37:17,235 I received a letter 1440 00:37:11,980 --> 00:37:17,235 from the treasurer 1441 00:37:11,980 --> 00:37:17,235 and the superintendent, 1442 00:37:17,276 --> 00:37:19,988 "We have clear and 1443 00:37:17,276 --> 00:37:19,988 convincing evidence 1444 00:37:20,030 --> 00:37:22,157 "that you do not 1445 00:37:20,030 --> 00:37:22,157 live or reside 1446 00:37:22,199 --> 00:37:25,243 "at 1373 Black Pond, 1447 00:37:22,199 --> 00:37:25,243 Copley, Ohio 1448 00:37:25,284 --> 00:37:28,997 "and we have a meeting for you 1449 00:37:29,039 --> 00:37:31,457 "and we would like for you 1450 00:37:29,039 --> 00:37:31,457 to come to the meeting." 1451 00:37:31,499 --> 00:37:33,793 And I remember 1452 00:37:31,499 --> 00:37:33,793 going to the meeting. 1453 00:37:33,835 --> 00:37:35,336 I don't know how 1454 00:37:33,835 --> 00:37:35,336 many men it was. 1455 00:37:35,378 --> 00:37:37,839 Four men. 1456 00:37:35,378 --> 00:37:37,839 Superintendent, treasurer... 1457 00:37:37,881 --> 00:37:39,382 To solve this problem. 1458 00:37:39,424 --> 00:37:41,801 KELLEY: 1459 00:37:39,424 --> 00:37:41,801 And they had attorneys there. 1460 00:37:41,843 --> 00:37:44,930 I did some things wrong, 1461 00:37:41,843 --> 00:37:44,930 but I love my kids. 1462 00:37:44,971 --> 00:37:48,391 And I remember 1463 00:37:44,971 --> 00:37:48,391 still trying to say, 1464 00:37:48,433 --> 00:37:51,269 "No, they live there, 1465 00:37:48,433 --> 00:37:51,269 they live there." 1466 00:37:53,188 --> 00:37:57,275 And that became difficult. 1467 00:37:57,316 --> 00:38:01,113 Because it's like 1468 00:37:57,316 --> 00:38:01,113 you bury yourself more. 1469 00:38:09,579 --> 00:38:14,417 Deep inside I was 1470 00:38:09,579 --> 00:38:14,417 thinking, "Golly, this is... 1471 00:38:16,086 --> 00:38:17,295 "This is just too much." 1472 00:38:19,965 --> 00:38:21,633 They were pretty upset. 1473 00:38:21,674 --> 00:38:26,054 Basically, 1474 00:38:21,674 --> 00:38:26,054 "You can take your children 1475 00:38:21,674 --> 00:38:26,054 and go to another school." 1476 00:38:26,096 --> 00:38:28,347 I said, "Okay, that's fine." 1477 00:38:26,096 --> 00:38:28,347 They don't want them there. 1478 00:38:28,389 --> 00:38:29,641 I just took the kids out. 1479 00:38:32,310 --> 00:38:36,606 Roughly two years later 1480 00:38:32,310 --> 00:38:36,606 I get an indictment 1481 00:38:36,648 --> 00:38:40,235 to go to court. 1482 00:38:40,277 --> 00:38:42,028 BAILIFF: 1483 00:38:40,277 --> 00:38:42,028 The court of common pleas 1484 00:38:40,277 --> 00:38:42,028 is now in session. 1485 00:38:42,070 --> 00:38:44,072 KELLEY: They wanted 1486 00:38:42,070 --> 00:38:44,072 criminal charges. 1487 00:38:44,114 --> 00:38:45,657 I need to be 1488 00:38:44,114 --> 00:38:45,657 there for my kids. 1489 00:38:45,698 --> 00:38:47,242 I need to be 1490 00:38:45,698 --> 00:38:47,242 a supporter for them. 1491 00:38:47,284 --> 00:38:51,788 Unfortunately, 1492 00:38:47,284 --> 00:38:51,788 the means don't 1493 00:38:47,284 --> 00:38:51,788 justify the end. 1494 00:38:52,956 --> 00:38:55,458 The verdict was guilty. 1495 00:38:55,500 --> 00:38:56,334 BAILIFF: All rise. 1496 00:38:57,210 --> 00:38:58,211 (KELLEY SOBBING) 1497 00:39:03,967 --> 00:39:07,846 KELLEY: My daughters knew, 1498 00:39:03,967 --> 00:39:07,846 I explained to them 1499 00:39:03,967 --> 00:39:07,846 what happened. 1500 00:39:07,887 --> 00:39:12,350 Because I wanted them 1501 00:39:07,887 --> 00:39:12,350 to see the effect of lying. 1502 00:39:12,391 --> 00:39:17,272 You have a small 1503 00:39:12,391 --> 00:39:17,272 twist in a story 1504 00:39:17,314 --> 00:39:19,316 and it can become... 1505 00:39:21,193 --> 00:39:25,363 It can become, uh, 1506 00:39:21,193 --> 00:39:25,363 a huge impact in your life. 1507 00:39:31,286 --> 00:39:32,578 ARIELY: I own 1508 00:39:31,286 --> 00:39:32,578 a vending machine. 1509 00:39:33,913 --> 00:39:36,666 I set it up to 1510 00:39:33,913 --> 00:39:36,666 a price of zero. 1511 00:39:36,708 --> 00:39:38,293 So what would happen? 1512 00:39:36,708 --> 00:39:38,293 You would put your money, 1513 00:39:38,335 --> 00:39:39,627 you would press on 1514 00:39:38,335 --> 00:39:39,627 the candy you want, 1515 00:39:39,669 --> 00:39:41,379 you would get the candy 1516 00:39:39,669 --> 00:39:41,379 and the money. 1517 00:39:42,881 --> 00:39:44,924 First of all, I put 1518 00:39:42,881 --> 00:39:44,924 a big sign that says, 1519 00:39:44,966 --> 00:39:47,426 "Here's the number to call 1520 00:39:44,966 --> 00:39:47,426 in case the machine 1521 00:39:44,966 --> 00:39:47,426 is not working." 1522 00:39:47,468 --> 00:39:48,386 (AUDIENCE LAUGHING) 1523 00:39:51,764 --> 00:39:53,558 How many people called? 1524 00:39:55,310 --> 00:39:57,354 Zero. That's right. 1525 00:39:57,395 --> 00:39:59,438 How many candies 1526 00:39:57,395 --> 00:39:59,438 did people take? 1527 00:40:01,566 --> 00:40:03,442 Nobody took 1528 00:40:01,566 --> 00:40:03,442 more than four. 1529 00:40:03,484 --> 00:40:05,153 (AUDIENCE LAUGHS) 1530 00:40:05,195 --> 00:40:08,156 The majority took 1531 00:40:05,195 --> 00:40:08,156 three or four, like 1532 00:40:05,195 --> 00:40:08,156 five would be cheating. 1533 00:40:08,198 --> 00:40:10,033 Three or four 1534 00:40:08,198 --> 00:40:10,033 is kind of okay. 1535 00:40:10,075 --> 00:40:12,035 (AUDIENCE LAUGHING) 1536 00:40:12,077 --> 00:40:14,662 I think that what people 1537 00:40:12,077 --> 00:40:14,662 were basically doing is 1538 00:40:14,704 --> 00:40:18,124 rationalizing 1539 00:40:14,704 --> 00:40:18,124 their vending karma. 1540 00:40:18,166 --> 00:40:21,920 What people were saying 1541 00:40:18,166 --> 00:40:21,920 is, "I remember some 1542 00:40:18,166 --> 00:40:21,920 vending machine 1543 00:40:21,961 --> 00:40:23,922 "that took my money before, 1544 00:40:23,963 --> 00:40:25,506 (AUDIENCE LAUGHING) 1545 00:40:25,548 --> 00:40:30,720 "and that vending machine 1546 00:40:25,548 --> 00:40:30,720 has to be a close 1547 00:40:25,548 --> 00:40:30,720 relative of this one." 1548 00:40:30,762 --> 00:40:33,348 So the other thing 1549 00:40:30,762 --> 00:40:33,348 that people did was 1550 00:40:30,762 --> 00:40:33,348 to call their friends. 1551 00:40:33,390 --> 00:40:34,432 (AUDIENCE LAUGHING) 1552 00:40:36,517 --> 00:40:38,811 And I think you can see 1553 00:40:36,517 --> 00:40:38,811 the intuition, right? 1554 00:40:38,853 --> 00:40:42,315 So, if one of my 1555 00:40:38,853 --> 00:40:42,315 friends is coming 1556 00:40:38,853 --> 00:40:42,315 and doing it as well 1557 00:40:42,357 --> 00:40:45,526 it's more 1558 00:40:42,357 --> 00:40:45,526 socially acceptable 1559 00:40:42,357 --> 00:40:45,526 all of a sudden. 1560 00:40:50,282 --> 00:40:54,160 In one set of experiments, 1561 00:40:50,282 --> 00:40:54,160 we got people to 1562 00:40:50,282 --> 00:40:54,160 work as a team. 1563 00:40:58,623 --> 00:41:01,126 So, imagine you and I 1564 00:40:58,623 --> 00:41:01,126 are working as a team. 1565 00:41:01,167 --> 00:41:03,295 And when I cheat, 1566 00:41:01,167 --> 00:41:03,295 you get some of it. 1567 00:41:03,336 --> 00:41:04,587 Then when you cheat, 1568 00:41:03,336 --> 00:41:04,587 I get some of it. 1569 00:41:10,218 --> 00:41:11,928 What happened now? 1570 00:41:11,970 --> 00:41:13,430 Cheating goes up. 1571 00:41:13,930 --> 00:41:14,847 (HORNS HONKING) 1572 00:41:23,564 --> 00:41:26,692 My name is Garrett Bauer, 1573 00:41:23,564 --> 00:41:26,692 44 years old. 1574 00:41:26,734 --> 00:41:28,820 And I used to be 1575 00:41:26,734 --> 00:41:28,820 a professional 1576 00:41:26,734 --> 00:41:28,820 stock trader. 1577 00:41:29,988 --> 00:41:31,364 I loved trading. 1578 00:41:31,406 --> 00:41:33,825 It was more fun 1579 00:41:31,406 --> 00:41:33,825 than almost anything. 1580 00:41:33,866 --> 00:41:36,577 Doing a really smart trade 1581 00:41:33,866 --> 00:41:36,577 was more important to me 1582 00:41:36,619 --> 00:41:37,536 than even making money. 1583 00:41:39,705 --> 00:41:42,583 When I first 1584 00:41:39,705 --> 00:41:42,583 moved to New York, 1585 00:41:42,625 --> 00:41:44,710 uh, I met my first friend 1586 00:41:42,625 --> 00:41:44,710 and his name was Ken. 1587 00:41:47,213 --> 00:41:49,590 I knew he knew a lawyer. 1588 00:41:49,632 --> 00:41:51,592 I'm Matthew Kluger. 1589 00:41:51,634 --> 00:41:55,263 I worked at a very 1590 00:41:51,634 --> 00:41:55,263 prestigious firm 1591 00:41:55,305 --> 00:41:58,266 that represented some 1592 00:41:55,305 --> 00:41:58,266 of the biggest names 1593 00:41:55,305 --> 00:41:58,266 in corporate America. 1594 00:42:01,060 --> 00:42:03,688 I had known Ken Robinson 1595 00:42:01,060 --> 00:42:03,688 for a couple of years. 1596 00:42:03,729 --> 00:42:05,564 We talked to each other 1597 00:42:03,729 --> 00:42:05,564 on the phone. 1598 00:42:05,606 --> 00:42:08,276 He said, "So you're working 1599 00:42:05,606 --> 00:42:08,276 on these high-profile deals?" 1600 00:42:08,318 --> 00:42:09,777 And I said, "Yes." 1601 00:42:09,819 --> 00:42:11,821 He said, "So let me 1602 00:42:09,819 --> 00:42:11,821 get this straight. 1603 00:42:11,863 --> 00:42:16,451 "You kind of get to read 1604 00:42:11,863 --> 00:42:16,451 tomorrow's paper today." 1605 00:42:16,493 --> 00:42:20,079 And he said, "You know, 1606 00:42:16,493 --> 00:42:20,079 that information could be 1607 00:42:16,493 --> 00:42:20,079 valuable to someone." 1608 00:42:20,121 --> 00:42:24,459 And I said. "Yeah, 1609 00:42:20,121 --> 00:42:24,459 but it's very risky. 1610 00:42:20,121 --> 00:42:24,459 It's highly illegal." 1611 00:42:26,002 --> 00:42:30,298 Ken said, "I have a friend 1612 00:42:26,002 --> 00:42:30,298 who's a big day trader. 1613 00:42:30,340 --> 00:42:32,217 "Who could take 1614 00:42:30,340 --> 00:42:32,217 that information 1615 00:42:32,258 --> 00:42:35,094 "and use it to 1616 00:42:32,258 --> 00:42:35,094 a great advantage, 1617 00:42:35,136 --> 00:42:36,971 "but could probably 1618 00:42:35,136 --> 00:42:36,971 avoid detection 1619 00:42:37,013 --> 00:42:38,556 "because he does 1620 00:42:37,013 --> 00:42:38,556 a lot of day trading." 1621 00:42:41,393 --> 00:42:45,938 We set up a meeting 1622 00:42:41,393 --> 00:42:45,938 on the street corner 1623 00:42:41,393 --> 00:42:45,938 and talked for maybe an hour. 1624 00:42:47,482 --> 00:42:49,192 By just entering 1625 00:42:47,482 --> 00:42:49,192 into a discussion 1626 00:42:49,234 --> 00:42:51,528 of the possibility 1627 00:42:49,234 --> 00:42:51,528 of doing this, 1628 00:42:51,569 --> 00:42:54,697 I was crossing the line, 1629 00:42:51,569 --> 00:42:54,697 but it didn't feel like 1630 00:42:51,569 --> 00:42:54,697 that at that point. 1631 00:42:56,366 --> 00:42:58,410 Bauer put me at ease 1632 00:42:58,451 --> 00:43:01,162 that what we were doing, 1633 00:42:58,451 --> 00:43:01,162 the wrong, 1634 00:43:01,204 --> 00:43:05,417 was "A," common, 1635 00:43:01,204 --> 00:43:05,417 and "B," not really 1636 00:43:01,204 --> 00:43:05,417 hurting anybody. 1637 00:43:05,458 --> 00:43:07,960 Insider trading information 1638 00:43:05,458 --> 00:43:07,960 is passed around, 1639 00:43:08,002 --> 00:43:09,837 if it's not daily, 1640 00:43:08,002 --> 00:43:09,837 it's weekly. 1641 00:43:09,879 --> 00:43:11,964 KLUGER: There are a lot 1642 00:43:09,879 --> 00:43:11,964 of people out there 1643 00:43:12,006 --> 00:43:15,134 who are becoming privy 1644 00:43:12,006 --> 00:43:15,134 to inside information 1645 00:43:12,006 --> 00:43:15,134 and using it to trade. 1646 00:43:15,176 --> 00:43:16,969 BAUER: Everyone's 1647 00:43:15,176 --> 00:43:16,969 trading on this stuff. 1648 00:43:17,011 --> 00:43:19,138 There wasn't one 1649 00:43:17,011 --> 00:43:19,138 person in my office 1650 00:43:17,011 --> 00:43:19,138 that wasn't. 1651 00:43:19,180 --> 00:43:21,849 I passed information 1652 00:43:19,180 --> 00:43:21,849 and the scheme gelled. 1653 00:43:23,893 --> 00:43:27,439 BAUER: Matt would 1654 00:43:23,893 --> 00:43:27,439 call Ken with 1655 00:43:23,893 --> 00:43:27,439 information somewhat like, 1656 00:43:27,480 --> 00:43:30,358 "We think IBM is buying 1657 00:43:27,480 --> 00:43:30,358 Sun Microsystems." 1658 00:43:30,400 --> 00:43:33,778 Then they would tell me 1659 00:43:30,400 --> 00:43:33,778 how many shares. 1660 00:43:30,400 --> 00:43:33,778 We'd subtract the tax rate, 1661 00:43:33,819 --> 00:43:36,906 I'd pay the taxes, 1662 00:43:33,819 --> 00:43:36,906 and then we 1663 00:43:33,819 --> 00:43:36,906 would get the cash. 1664 00:43:36,948 --> 00:43:40,159 I did not expect it to 1665 00:43:36,948 --> 00:43:40,159 take on a life of its own, 1666 00:43:40,201 --> 00:43:41,994 and then it took on 1667 00:43:40,201 --> 00:43:41,994 a life of its own. 1668 00:43:47,459 --> 00:43:48,585 (SIREN WAILING) 1669 00:43:51,421 --> 00:43:55,467 One night, 1670 00:43:51,421 --> 00:43:55,467 Ken called me and said 1671 00:43:51,421 --> 00:43:55,467 his house had been raided. 1672 00:43:56,759 --> 00:43:58,677 I don't remember everything 1673 00:43:56,759 --> 00:43:58,677 he said on that call, 1674 00:43:58,719 --> 00:44:00,346 but I remember thinking 1675 00:44:00,388 --> 00:44:02,223 that some of what he said 1676 00:44:00,388 --> 00:44:02,223 was a little suspicious 1677 00:44:02,265 --> 00:44:05,101 and was wondering, 1678 00:44:02,265 --> 00:44:05,101 "Is it possible 1679 00:44:02,265 --> 00:44:05,101 someone is listening," 1680 00:44:05,143 --> 00:44:08,187 but I dismissed that 1681 00:44:05,143 --> 00:44:08,187 as being paranoia. 1682 00:44:40,052 --> 00:44:41,720 And I was arrested 1683 00:44:40,052 --> 00:44:41,720 the next morning. 1684 00:44:43,848 --> 00:44:47,101 I sit up out of bed and 1685 00:44:43,848 --> 00:44:47,101 I hear someone say, uh, 1686 00:44:47,143 --> 00:44:49,770 Garrett Bauer, where are you? 1687 00:44:49,812 --> 00:44:51,147 Clearly, I'm thinking 1688 00:44:49,812 --> 00:44:51,147 it's pretty serious 1689 00:44:51,189 --> 00:44:53,065 when you have that many 1690 00:44:51,189 --> 00:44:53,065 FBI agents in your apartment. 1691 00:44:54,400 --> 00:44:55,776 WOMAN: Federal 1692 00:44:54,400 --> 00:44:55,776 prosecutors have charged 1693 00:44:55,818 --> 00:44:57,278 two men with an 1694 00:44:55,818 --> 00:44:57,278 insider trading scheme 1695 00:44:57,320 --> 00:44:59,489 that went on for 17 years. 1696 00:44:59,531 --> 00:45:02,116 Our investigation 1697 00:44:59,531 --> 00:45:02,116 has documented 1698 00:45:02,158 --> 00:45:05,620 more than $109 million 1699 00:45:02,158 --> 00:45:05,620 in illegal trades. 1700 00:45:05,662 --> 00:45:06,745 FEMALE REPORTER: 1701 00:45:05,662 --> 00:45:06,745 Bauer and Kluger 1702 00:45:06,787 --> 00:45:08,414 pleaded guilty to 1703 00:45:06,787 --> 00:45:08,414 securities fraud, 1704 00:45:08,456 --> 00:45:11,834 conspiracy to 1705 00:45:08,456 --> 00:45:11,834 commit money laundering 1706 00:45:08,456 --> 00:45:11,834 and obstructing justice. 1707 00:45:34,524 --> 00:45:36,108 I was curious. 1708 00:45:34,524 --> 00:45:36,108 Are there more men, 1709 00:45:36,150 --> 00:45:38,486 over-represented 1710 00:45:36,150 --> 00:45:38,486 in large cheaters 1711 00:45:36,150 --> 00:45:38,486 than women? 1712 00:45:38,528 --> 00:45:40,321 Yeah, so first of all, 1713 00:45:38,528 --> 00:45:40,321 this is a great question. 1714 00:45:40,363 --> 00:45:42,615 So the question is, 1715 00:45:40,363 --> 00:45:42,615 are there 1716 00:45:40,363 --> 00:45:42,615 gender differences 1717 00:45:42,657 --> 00:45:43,740 between cheating 1718 00:45:42,657 --> 00:45:43,740 in men and women, 1719 00:45:43,782 --> 00:45:45,243 and there are 1720 00:45:43,782 --> 00:45:45,243 huge differences. 1721 00:45:45,284 --> 00:45:46,743 Huge differences. 1722 00:45:46,785 --> 00:45:49,372 And the difference 1723 00:45:46,785 --> 00:45:49,372 is that only women 1724 00:45:46,785 --> 00:45:49,372 ask this question. 1725 00:45:49,414 --> 00:45:50,707 (LAUGHTER AND CLAPPING) 1726 00:45:55,794 --> 00:45:58,464 But in terms of cheating, 1727 00:45:55,794 --> 00:45:58,464 there's no difference. Now... 1728 00:45:58,506 --> 00:45:59,507 (AUDIENCE LAUGHING) 1729 00:46:03,511 --> 00:46:06,763 MIRIAM NOVALLE: I was 1730 00:46:03,511 --> 00:46:06,763 sitting in the lounge, 1731 00:46:03,511 --> 00:46:06,763 charging my phone, 1732 00:46:06,805 --> 00:46:08,558 and all of a sudden 1733 00:46:06,805 --> 00:46:08,558 you hear the announcement, 1734 00:46:08,600 --> 00:46:10,767 "Your flight's 1735 00:46:08,600 --> 00:46:10,767 about to take off." 1736 00:46:10,809 --> 00:46:12,270 So I run out, 1737 00:46:12,311 --> 00:46:14,355 and I get to my flight, 1738 00:46:12,311 --> 00:46:14,355 and I sit in my seat, 1739 00:46:14,397 --> 00:46:16,982 and I realize as 1740 00:46:14,397 --> 00:46:16,982 the door is closing 1741 00:46:17,024 --> 00:46:21,362 my phone is in 1742 00:46:17,024 --> 00:46:21,362 the charger in the lounge. 1743 00:46:21,404 --> 00:46:23,822 I run up to the girls 1744 00:46:21,404 --> 00:46:23,822 in the front, 1745 00:46:21,404 --> 00:46:23,822 the stewardess, but she said, 1746 00:46:23,864 --> 00:46:25,908 "You must sit down, Miss. 1747 00:46:23,864 --> 00:46:25,908 We're just taking off..." 1748 00:46:25,950 --> 00:46:28,827 "No, you can't. 1749 00:46:25,950 --> 00:46:28,827 My phone is in the lounge. 1750 00:46:28,869 --> 00:46:31,247 "I'm sorry. Listen, 1751 00:46:28,869 --> 00:46:31,247 I work for CNN News. 1752 00:46:33,291 --> 00:46:36,252 "I'm on the air tomorrow, 1753 00:46:33,291 --> 00:46:36,252 and I need to have my phone 1754 00:46:36,294 --> 00:46:39,796 "because everything that 1755 00:46:36,294 --> 00:46:39,796 I've just worked on 1756 00:46:36,294 --> 00:46:39,796 is sitting in this phone." 1757 00:46:39,838 --> 00:46:41,591 Guess what? 1758 00:46:41,633 --> 00:46:44,969 The plane went back, 1759 00:46:41,633 --> 00:46:44,969 they got my phone, 1760 00:46:45,010 --> 00:46:46,638 a woman hands me my phone, 1761 00:46:46,679 --> 00:46:49,806 and everyone in the place 1762 00:46:46,679 --> 00:46:49,806 looks at me and goes, 1763 00:46:46,679 --> 00:46:49,806 "Who the fuck is that?" 1764 00:46:53,978 --> 00:46:57,565 FRANCESCA: In one project, 1765 00:46:53,978 --> 00:46:57,565 Dan and Shahar Ayal and I 1766 00:46:57,607 --> 00:47:01,778 decided to look at 1767 00:46:57,607 --> 00:47:01,778 what's the influence of 1768 00:46:57,607 --> 00:47:01,778 others' unethical behavior 1769 00:47:01,818 --> 00:47:04,405 on our own 1770 00:47:01,818 --> 00:47:04,405 decisions to cheat. 1771 00:47:04,447 --> 00:47:08,618 So we designed an experiment 1772 00:47:04,447 --> 00:47:08,618 with different 1773 00:47:04,447 --> 00:47:08,618 types of conditions. 1774 00:47:13,247 --> 00:47:16,833 So imagine the same experiment 1775 00:47:13,247 --> 00:47:16,833 I described to you before, 1776 00:47:16,875 --> 00:47:20,421 but with one 1777 00:47:16,875 --> 00:47:20,421 main difference. 1778 00:47:20,463 --> 00:47:22,381 We hired an acting student. 1779 00:47:22,423 --> 00:47:26,761 And 30 seconds 1780 00:47:22,423 --> 00:47:26,761 into the experiment, 1781 00:47:22,423 --> 00:47:26,761 he raises his hand. 1782 00:47:26,803 --> 00:47:30,556 Yeah, I got all of them. 1783 00:47:26,803 --> 00:47:30,556 What do I do? 1784 00:47:30,598 --> 00:47:33,518 And they say, 1785 00:47:30,598 --> 00:47:33,518 "I solved everything. 1786 00:47:30,598 --> 00:47:33,518 What do I do next?" 1787 00:47:33,559 --> 00:47:36,187 WOMAN: You should 1788 00:47:33,559 --> 00:47:36,187 come up here and... 1789 00:47:36,228 --> 00:47:38,481 ARIELY: 1790 00:47:36,228 --> 00:47:38,481 Now, this is 30 seconds 1791 00:47:36,228 --> 00:47:38,481 into the experiment, 1792 00:47:38,523 --> 00:47:40,399 you're still on 1793 00:47:38,523 --> 00:47:40,399 question number one. 1794 00:47:40,441 --> 00:47:41,984 (AUDIENCE LAUGHS) 1795 00:47:42,026 --> 00:47:44,111 There's no question 1796 00:47:42,026 --> 00:47:44,111 in your mind that 1797 00:47:44,153 --> 00:47:46,322 that person is cheating 1798 00:47:44,153 --> 00:47:46,322 and the experimenter said, 1799 00:47:46,364 --> 00:47:48,783 "You finished everything. 1800 00:47:46,364 --> 00:47:48,783 You're free to go." 1801 00:47:48,825 --> 00:47:51,410 And you see 1802 00:47:48,825 --> 00:47:51,410 that person taking 1803 00:47:48,825 --> 00:47:51,410 all the amount of money 1804 00:47:51,452 --> 00:47:52,869 and going home. 1805 00:47:55,164 --> 00:47:57,249 What would happen 1806 00:47:55,164 --> 00:47:57,249 to your own morality? 1807 00:47:58,292 --> 00:48:00,670 Well, lots more 1808 00:47:58,292 --> 00:48:00,670 people cheat. 1809 00:48:00,712 --> 00:48:03,339 But it could be two 1810 00:48:00,712 --> 00:48:03,339 explanations here. 1811 00:48:03,381 --> 00:48:05,550 One explanation is 1812 00:48:03,381 --> 00:48:05,550 we just proved to people 1813 00:48:05,591 --> 00:48:07,884 that in this experiment, 1814 00:48:05,591 --> 00:48:07,884 there's no downside 1815 00:48:05,591 --> 00:48:07,884 for cheating. 1816 00:48:09,512 --> 00:48:11,096 The second 1817 00:48:09,512 --> 00:48:11,096 possibility is that 1818 00:48:11,138 --> 00:48:13,725 it's not about the fact 1819 00:48:11,138 --> 00:48:13,725 that they wouldn't catch you, 1820 00:48:13,766 --> 00:48:17,186 it's about the fact 1821 00:48:13,766 --> 00:48:17,186 that it's actually 1822 00:48:13,766 --> 00:48:17,186 socially okay. 1823 00:48:17,228 --> 00:48:18,229 WOMAN: Thank you 1824 00:48:17,228 --> 00:48:18,229 for participating. 1825 00:48:18,270 --> 00:48:21,065 And so we decided 1826 00:48:18,270 --> 00:48:21,065 to study this 1827 00:48:21,106 --> 00:48:25,361 by looking at whether 1828 00:48:21,106 --> 00:48:25,361 the person cheating 1829 00:48:21,106 --> 00:48:25,361 is somebody like us, 1830 00:48:25,403 --> 00:48:27,196 or somebody we 1831 00:48:25,403 --> 00:48:27,196 feel similar to, 1832 00:48:27,238 --> 00:48:29,407 or somebody who's 1833 00:48:27,238 --> 00:48:29,407 very different from us. 1834 00:48:29,448 --> 00:48:31,409 ARIELY: 1835 00:48:29,448 --> 00:48:31,409 We ran this experiment 1836 00:48:29,448 --> 00:48:31,409 at Carnegie Mellon. 1837 00:48:31,450 --> 00:48:33,494 Everybody was 1838 00:48:31,450 --> 00:48:33,494 a Carnegie Mellon student, 1839 00:48:33,536 --> 00:48:35,747 the acting student 1840 00:48:33,536 --> 00:48:35,747 was a Carnegie Mellon student. 1841 00:48:35,788 --> 00:48:40,000 We dressed the acting student 1842 00:48:35,788 --> 00:48:40,000 in a University 1843 00:48:35,788 --> 00:48:40,000 of Pittsburgh sweatshirt. 1844 00:48:41,252 --> 00:48:43,003 (AUDIENCE LAUGHING) 1845 00:48:43,045 --> 00:48:46,632 Now what happens if 1846 00:48:43,045 --> 00:48:46,632 you're a University 1847 00:48:43,045 --> 00:48:46,632 of Carnegie Mellon student 1848 00:48:46,674 --> 00:48:48,760 and the Pittsburgh 1849 00:48:46,674 --> 00:48:48,760 student cheats? 1850 00:48:48,801 --> 00:48:50,678 (AUDIENCE LAUGHING) 1851 00:48:50,720 --> 00:48:52,847 You still know that 1852 00:48:50,720 --> 00:48:52,847 you can get away with it. 1853 00:48:52,889 --> 00:48:55,182 Here's the proof that 1854 00:48:52,889 --> 00:48:55,182 somebody goes home 1855 00:48:52,889 --> 00:48:55,182 with all the money, 1856 00:48:55,224 --> 00:48:58,352 but you don't think 1857 00:48:55,224 --> 00:48:58,352 that people like 1858 00:48:55,224 --> 00:48:58,352 you are doing it. 1859 00:48:58,394 --> 00:49:02,273 And what happens now? 1860 00:48:58,394 --> 00:49:02,273 Cheating goes down. 1861 00:49:02,314 --> 00:49:05,735 So, it's not about 1862 00:49:02,314 --> 00:49:05,735 the probability 1863 00:49:02,314 --> 00:49:05,735 of being caught. 1864 00:49:05,777 --> 00:49:09,280 It's about the question 1865 00:49:05,777 --> 00:49:09,280 of what is 1866 00:49:05,777 --> 00:49:09,280 socially acceptable 1867 00:49:09,321 --> 00:49:10,740 in our circle. 1868 00:49:17,079 --> 00:49:19,707 My name is Erika Nelson. 1869 00:49:17,079 --> 00:49:19,707 I am from Florida. 1870 00:49:19,749 --> 00:49:21,626 I'm married to 1871 00:49:19,749 --> 00:49:21,626 my husband Kenny. 1872 00:49:21,667 --> 00:49:23,795 And we have a total 1873 00:49:21,667 --> 00:49:23,795 of six children, 1874 00:49:23,836 --> 00:49:26,631 and him and I have 1875 00:49:23,836 --> 00:49:26,631 two children together. 1876 00:49:26,672 --> 00:49:30,718 He has a really good heart, 1877 00:49:26,672 --> 00:49:30,718 and we had a really 1878 00:49:26,672 --> 00:49:30,718 good relationship. 1879 00:49:31,510 --> 00:49:34,847 But to go from nothing 1880 00:49:34,889 --> 00:49:37,850 to having six children, 1881 00:49:34,889 --> 00:49:37,850 you know, was a lot. 1882 00:49:40,895 --> 00:49:43,188 So, he kind of, like, 1883 00:49:40,895 --> 00:49:43,188 dove into his work, 1884 00:49:43,230 --> 00:49:46,066 and we weren't having sex, 1885 00:49:43,230 --> 00:49:46,066 we weren't, um... 1886 00:49:47,109 --> 00:49:48,569 We weren't even talking. 1887 00:49:48,611 --> 00:49:51,196 It was all about the kids 1888 00:49:48,611 --> 00:49:51,196 and then his work, 1889 00:49:51,238 --> 00:49:54,533 and that was really it. 1890 00:49:51,238 --> 00:49:54,533 And I was just 1891 00:49:51,238 --> 00:49:54,533 kind of, you know, 1892 00:49:54,575 --> 00:49:57,161 wiping butts from 1893 00:49:54,575 --> 00:49:57,161 the moment I got up 1894 00:49:54,575 --> 00:49:57,161 to the moment I went to bed, 1895 00:49:57,202 --> 00:49:58,830 and that was kind of my life. 1896 00:49:58,871 --> 00:50:00,915 You're just gonna 1897 00:49:58,871 --> 00:50:00,915 change, too. 1898 00:50:01,415 --> 00:50:02,291 (FROLICKING) 1899 00:50:06,044 --> 00:50:08,881 (LAUGHS) A good day, 1900 00:50:06,044 --> 00:50:08,881 I had a bra on. 1901 00:50:06,044 --> 00:50:08,881 It was my dress-up day. 1902 00:50:08,923 --> 00:50:10,006 I kind of just 1903 00:50:08,923 --> 00:50:10,006 got lost in that. 1904 00:50:14,010 --> 00:50:16,806 But I really loved my husband, 1905 00:50:14,010 --> 00:50:16,806 and I wanted to make it work. 1906 00:50:16,848 --> 00:50:19,266 So, I would try 1907 00:50:16,848 --> 00:50:19,266 to talk to him, 1908 00:50:19,308 --> 00:50:22,478 and no matter what I say, 1909 00:50:19,308 --> 00:50:22,478 it doesn't seem to 1910 00:50:19,308 --> 00:50:22,478 get through to him. 1911 00:50:22,520 --> 00:50:24,355 Nothing changes. 1912 00:50:24,396 --> 00:50:27,191 I even went to him 1913 00:50:24,396 --> 00:50:27,191 crying the last time, 1914 00:50:27,232 --> 00:50:30,026 and I said, "Look, 1915 00:50:27,232 --> 00:50:30,026 I need more than this, 1916 00:50:27,232 --> 00:50:30,026 you know, in my life. 1917 00:50:30,068 --> 00:50:31,403 "And I love you enough 1918 00:50:30,068 --> 00:50:31,403 to tell you this 1919 00:50:31,445 --> 00:50:32,613 "because I don't 1920 00:50:31,445 --> 00:50:32,613 wanna ruin this." 1921 00:50:33,906 --> 00:50:35,366 And, um, he's like... 1922 00:50:33,906 --> 00:50:35,366 (SHRUGS) 1923 00:50:35,407 --> 00:50:36,868 (LAUGHING) 1924 00:50:36,909 --> 00:50:39,453 Not that he was indifferent. 1925 00:50:39,495 --> 00:50:42,289 I just think that he thought, 1926 00:50:39,495 --> 00:50:42,289 "We'll get through it." 1927 00:50:44,625 --> 00:50:46,544 I didn't take it like that. 1928 00:50:44,625 --> 00:50:46,544 I took it as 1929 00:50:44,625 --> 00:50:46,544 a slap in the face. 1930 00:50:50,673 --> 00:50:55,678 Ashley Madison is a website 1931 00:50:50,673 --> 00:50:55,678 for married people 1932 00:50:55,720 --> 00:50:58,389 or people that are 1933 00:50:55,720 --> 00:50:58,389 in a committed relationship 1934 00:50:58,430 --> 00:51:03,227 that want to have 1935 00:50:58,430 --> 00:51:03,227 random sex, 1936 00:50:58,430 --> 00:51:03,227 or hook-ups, or whatever. 1937 00:51:05,145 --> 00:51:07,481 I think that that's an appeal 1938 00:51:05,145 --> 00:51:07,481 to Ashley Madison. 1939 00:51:07,523 --> 00:51:09,149 You know that everybody 1940 00:51:07,523 --> 00:51:09,149 knows that you're married. 1941 00:51:09,191 --> 00:51:11,736 So there's not 1942 00:51:09,191 --> 00:51:11,736 that awkwardness. 1943 00:51:11,777 --> 00:51:14,112 You check your area, 1944 00:51:11,777 --> 00:51:14,112 and we live in a small, 1945 00:51:11,777 --> 00:51:14,112 little community 1946 00:51:14,154 --> 00:51:16,407 and there's like, hundreds 1947 00:51:14,154 --> 00:51:16,407 of people on there. 1948 00:51:18,910 --> 00:51:21,412 And it's easy to kind of mask 1949 00:51:21,453 --> 00:51:23,039 um, the reality of 1950 00:51:21,453 --> 00:51:23,039 what you're doing, too, 1951 00:51:23,079 --> 00:51:24,540 'cause you're behind 1952 00:51:23,079 --> 00:51:24,540 a computer screen. 1953 00:51:25,708 --> 00:51:27,585 I talked to one guy. 1954 00:51:27,626 --> 00:51:31,505 We had, actually, a really, 1955 00:51:27,626 --> 00:51:31,505 pretty good friendship 1956 00:51:31,547 --> 00:51:32,381 um, for a few months. 1957 00:51:33,799 --> 00:51:36,552 And then it got 1958 00:51:33,799 --> 00:51:36,552 more into, like, 1959 00:51:36,594 --> 00:51:40,096 intimate conversations, 1960 00:51:36,594 --> 00:51:40,096 and talks, and then, 1961 00:51:36,594 --> 00:51:40,096 "Let's meet up." 1962 00:51:42,725 --> 00:51:45,227 He would take me 1963 00:51:42,725 --> 00:51:45,227 to fancy restaurants, 1964 00:51:42,725 --> 00:51:45,227 I would get dressed up, 1965 00:51:45,269 --> 00:51:46,812 and I'm thinking, "Wow, 1966 00:51:45,269 --> 00:51:46,812 this should be awesome. 1967 00:51:46,854 --> 00:51:50,775 "I can have, like, 1968 00:51:46,854 --> 00:51:50,775 this whole home life 1969 00:51:46,854 --> 00:51:50,775 and I can be the good parent, 1970 00:51:50,816 --> 00:51:54,361 "be the good mom, 1971 00:51:50,816 --> 00:51:54,361 and then I can have 1972 00:51:50,816 --> 00:51:54,361 this whole other life 1973 00:51:54,403 --> 00:51:57,615 "of jet setting 1974 00:51:54,403 --> 00:51:57,615 and wearing bras 1975 00:51:54,403 --> 00:51:57,615 and dressing up, 1976 00:51:57,656 --> 00:51:59,658 "and wearing makeup 1977 00:51:57,656 --> 00:51:59,658 and doing your hair." 1978 00:51:59,700 --> 00:52:02,244 Polar opposite of what 1979 00:51:59,700 --> 00:52:02,244 I had going on at home. 1980 00:52:02,286 --> 00:52:06,164 And I think I almost 1981 00:52:02,286 --> 00:52:06,164 was more attracted to that 1982 00:52:02,286 --> 00:52:06,164 than anything else. 1983 00:52:06,206 --> 00:52:07,750 And I would lie and 1984 00:52:06,206 --> 00:52:07,750 say that I was just 1985 00:52:07,792 --> 00:52:09,627 gonna go to hang out 1986 00:52:07,792 --> 00:52:09,627 with my friend, 1987 00:52:09,668 --> 00:52:13,380 or I was gonna 1988 00:52:09,668 --> 00:52:13,380 visit my parents 1989 00:52:09,668 --> 00:52:13,380 or whatever, to see him. 1990 00:52:16,132 --> 00:52:18,594 So, I think... 1991 00:52:18,636 --> 00:52:22,138 I think that 1992 00:52:18,636 --> 00:52:22,138 even when you know 1993 00:52:18,636 --> 00:52:22,138 it's wrong, the immediate 1994 00:52:24,308 --> 00:52:27,686 gratification suffocates 1995 00:52:24,308 --> 00:52:27,686 what you know is right. 1996 00:52:30,606 --> 00:52:34,443 So, I came home one night 1997 00:52:30,606 --> 00:52:34,443 and I asked my husband, 1998 00:52:34,485 --> 00:52:36,236 "Are you going out of town 1999 00:52:34,485 --> 00:52:36,236 this week at all?" 2000 00:52:36,278 --> 00:52:38,196 And he said, "Why? 2001 00:52:36,278 --> 00:52:38,196 So you can talk 2002 00:52:38,238 --> 00:52:40,449 "to him on the phone 2003 00:52:38,238 --> 00:52:40,449 while I'm not here?" 2004 00:52:40,491 --> 00:52:45,121 And I just said, 2005 00:52:40,491 --> 00:52:45,121 "How did you find out?" 2006 00:52:45,161 --> 00:52:49,416 And he kind of walked away, 2007 00:52:45,161 --> 00:52:49,416 and I followed him upstairs. 2008 00:52:49,458 --> 00:52:52,044 I didn't know how long 2009 00:52:49,458 --> 00:52:52,044 he had known, 2010 00:52:49,458 --> 00:52:52,044 I didn't know what he knew, 2011 00:52:52,086 --> 00:52:53,045 so all these questions 2012 00:52:52,086 --> 00:52:53,045 were in my head. 2013 00:52:53,087 --> 00:52:56,256 And he said, 2014 00:52:53,087 --> 00:52:56,256 "You left up an e-mail." 2015 00:52:56,298 --> 00:52:57,883 And he said, 2016 00:52:56,298 --> 00:52:57,883 "I came in the office, 2017 00:52:57,925 --> 00:53:00,176 "and the e-mail was up 2018 00:52:57,925 --> 00:53:00,176 from the night before 2019 00:52:57,925 --> 00:53:00,176 and I read all of them." 2020 00:53:01,553 --> 00:53:03,681 And I said, 2021 00:53:01,553 --> 00:53:03,681 "Look, I was gonna 2022 00:53:03,722 --> 00:53:05,808 "get attention or whatever 2023 00:53:03,722 --> 00:53:05,808 from somebody else, 2024 00:53:05,850 --> 00:53:08,519 "as messed up as that is, 2025 00:53:05,850 --> 00:53:08,519 that's how I am, 2026 00:53:08,560 --> 00:53:11,187 "and I don't know 2027 00:53:08,560 --> 00:53:11,187 how to get over that. 2028 00:53:11,229 --> 00:53:13,565 "So I need your help 2029 00:53:11,229 --> 00:53:13,565 or I need somebody's help," 2030 00:53:13,607 --> 00:53:15,693 I said, "But I don't wanna 2031 00:53:13,607 --> 00:53:15,693 mess this up between us." 2032 00:53:17,862 --> 00:53:20,031 I saw how hurt he was. 2033 00:53:20,072 --> 00:53:22,449 And my husband 2034 00:53:20,072 --> 00:53:22,449 didn't deserve it. 2035 00:53:22,491 --> 00:53:23,492 Um... 2036 00:53:24,994 --> 00:53:26,328 I deleted my account that day. 2037 00:53:42,553 --> 00:53:45,639 ARIELY: So as I told you, 2038 00:53:42,553 --> 00:53:45,639 I was badly burnt, 2039 00:53:45,681 --> 00:53:48,308 and when I came 2040 00:53:45,681 --> 00:53:48,308 back to the hospital 2041 00:53:48,350 --> 00:53:51,145 maybe four or five years 2042 00:53:48,350 --> 00:53:51,145 after I was released, 2043 00:53:51,187 --> 00:53:53,605 the head of the burn 2044 00:53:51,187 --> 00:53:53,605 department finds me 2045 00:53:51,187 --> 00:53:53,605 and he said, 2046 00:53:53,647 --> 00:53:56,025 "Dan, I have a new, 2047 00:53:53,647 --> 00:53:56,025 fantastic treatment 2048 00:53:53,647 --> 00:53:56,025 for you. 2049 00:53:56,067 --> 00:53:58,110 "Come with me." 2050 00:53:58,152 --> 00:54:00,529 I go with him and 2051 00:53:58,152 --> 00:54:00,529 he explains to me 2052 00:53:58,152 --> 00:54:00,529 that when I shave, 2053 00:54:00,571 --> 00:54:04,075 I have little black dots 2054 00:54:00,571 --> 00:54:04,075 on the left side 2055 00:54:00,571 --> 00:54:04,075 of my face, stubble, 2056 00:54:04,116 --> 00:54:05,701 the right side of 2057 00:54:04,116 --> 00:54:05,701 my face is burnt, 2058 00:54:05,743 --> 00:54:07,912 there's no hair, 2059 00:54:05,743 --> 00:54:07,912 there's no stubble. 2060 00:54:07,953 --> 00:54:11,123 And he can fix 2061 00:54:07,953 --> 00:54:11,123 this asymmetry. 2062 00:54:11,165 --> 00:54:14,418 How? He's going to tattoo 2063 00:54:11,165 --> 00:54:14,418 the right side of my face, 2064 00:54:14,459 --> 00:54:15,878 (AUDIENCE LAUGHS) 2065 00:54:15,920 --> 00:54:18,964 until it would fit 2066 00:54:15,920 --> 00:54:18,964 the left side of my face. 2067 00:54:19,006 --> 00:54:22,218 And he says, 2068 00:54:19,006 --> 00:54:22,218 "Go home, shave, 2069 00:54:19,006 --> 00:54:22,218 come back tomorrow, 2070 00:54:22,258 --> 00:54:24,929 "by noon you'll 2071 00:54:22,258 --> 00:54:24,929 be symmetrical." 2072 00:54:24,970 --> 00:54:27,347 So I drive home and 2073 00:54:24,970 --> 00:54:27,347 I think to myself, 2074 00:54:27,389 --> 00:54:29,600 what kind of shave 2075 00:54:27,389 --> 00:54:29,600 should I aim for? 2076 00:54:30,976 --> 00:54:33,104 What would give me 2077 00:54:30,976 --> 00:54:33,104 the most hours of symmetry? 2078 00:54:33,145 --> 00:54:36,232 The early morning shave, 2079 00:54:33,145 --> 00:54:36,232 the afternoon shadow 2080 00:54:36,941 --> 00:54:38,984 what's the right shave? 2081 00:54:39,026 --> 00:54:41,612 Anyway, I shave, 2082 00:54:39,026 --> 00:54:41,612 I get to his office, 2083 00:54:41,653 --> 00:54:43,614 and I say, "You know, 2084 00:54:41,653 --> 00:54:43,614 I'm not so sure I want this. 2085 00:54:43,655 --> 00:54:45,866 "I'm not so sure 2086 00:54:43,655 --> 00:54:45,866 it's for me." 2087 00:54:45,908 --> 00:54:49,369 And then he looks 2088 00:54:45,908 --> 00:54:49,369 at me and says, "Dan, 2089 00:54:45,908 --> 00:54:49,369 what's wrong with you? 2090 00:54:49,411 --> 00:54:52,539 "Do you enjoy 2091 00:54:49,411 --> 00:54:52,539 looking non-symmetrical? 2092 00:54:52,581 --> 00:54:56,168 "Do you get some 2093 00:54:52,581 --> 00:54:56,168 depraved pleasure 2094 00:54:52,581 --> 00:54:56,168 from looking different?" 2095 00:54:56,210 --> 00:54:58,712 Anyway, I left 2096 00:54:56,210 --> 00:54:58,712 and I went to his 2097 00:54:56,210 --> 00:54:58,712 deputy and I said, 2098 00:54:58,754 --> 00:55:01,632 "What's going on? 2099 00:54:58,754 --> 00:55:01,632 Where's this guilt 2100 00:54:58,754 --> 00:55:01,632 trip coming from?" 2101 00:55:01,673 --> 00:55:04,384 He says, "Well, 2102 00:55:01,673 --> 00:55:04,384 we've done it on two 2103 00:55:01,673 --> 00:55:04,384 patients already, 2104 00:55:04,426 --> 00:55:07,012 "and we need a third 2105 00:55:04,426 --> 00:55:07,012 for an academic paper." 2106 00:55:07,054 --> 00:55:08,513 (AUDIENCE LAUGHS) 2107 00:55:08,555 --> 00:55:11,016 And I'm kind of 2108 00:55:08,555 --> 00:55:11,016 an ideal client, right? 2109 00:55:11,058 --> 00:55:14,436 Half the face burnt, half not 2110 00:55:11,058 --> 00:55:14,436 would come out 2111 00:55:11,058 --> 00:55:14,436 really good in his paper. 2112 00:55:14,478 --> 00:55:16,855 Now, here's the thing. 2113 00:55:16,897 --> 00:55:21,317 It's really easy to think 2114 00:55:16,897 --> 00:55:21,317 about this physician 2115 00:55:16,897 --> 00:55:21,317 as being evil. 2116 00:55:21,359 --> 00:55:23,403 But this guy was 2117 00:55:21,359 --> 00:55:23,403 an amazing physician. 2118 00:55:23,445 --> 00:55:26,322 I really loved him, 2119 00:55:23,445 --> 00:55:26,322 I owe him a lot. 2120 00:55:26,364 --> 00:55:29,827 But, nevertheless, 2121 00:55:26,364 --> 00:55:29,827 at that moment he had 2122 00:55:26,364 --> 00:55:29,827 a conflict of interest. 2123 00:55:33,455 --> 00:55:36,374 On the computer screen, 2124 00:55:33,455 --> 00:55:36,374 you'll see a square. 2125 00:55:36,416 --> 00:55:41,630 It'll be divided into two. 2126 00:55:36,416 --> 00:55:41,630 There'll be a right half 2127 00:55:36,416 --> 00:55:41,630 and a left half. 2128 00:55:41,672 --> 00:55:47,552 We're going to flash 2129 00:55:41,672 --> 00:55:47,552 some dots in the square 2130 00:55:41,672 --> 00:55:47,552 just for half a second. 2131 00:55:47,594 --> 00:55:49,680 Your task, 2132 00:55:47,594 --> 00:55:49,680 if you're a participant 2133 00:55:47,594 --> 00:55:49,680 in the experiment, 2134 00:55:49,721 --> 00:55:53,225 is just to tell me 2135 00:55:49,721 --> 00:55:53,225 which side of 2136 00:55:49,721 --> 00:55:53,225 the line has more dots. 2137 00:55:53,267 --> 00:55:54,893 And it's usually 2138 00:55:53,267 --> 00:55:54,893 pretty obvious which side, 2139 00:55:54,935 --> 00:55:56,436 there's like a lot here 2140 00:55:54,935 --> 00:55:56,436 and not very many here. 2141 00:55:57,855 --> 00:55:59,315 ARIELY: Now, 2142 00:55:57,855 --> 00:55:59,315 there's one more thing, 2143 00:55:59,355 --> 00:56:00,858 we're not going to 2144 00:55:59,355 --> 00:56:00,858 pay you the same amount 2145 00:56:00,899 --> 00:56:02,358 for the right 2146 00:56:00,899 --> 00:56:02,358 and for the left. 2147 00:56:04,778 --> 00:56:06,197 But regardless 2148 00:56:04,778 --> 00:56:06,197 of the amount, 2149 00:56:06,238 --> 00:56:09,867 your task is to, basically, 2150 00:56:06,238 --> 00:56:09,867 be as accurate 2151 00:56:06,238 --> 00:56:09,867 and truthful as possible. 2152 00:56:09,908 --> 00:56:11,994 Ready? Go. 2153 00:56:14,163 --> 00:56:19,001 The dot task is 2154 00:56:14,163 --> 00:56:19,001 a basic experiment 2155 00:56:14,163 --> 00:56:19,001 in conflicts of interest. 2156 00:56:19,043 --> 00:56:22,213 Very, very few people start 2157 00:56:19,043 --> 00:56:22,213 by lying egregiously. 2158 00:56:24,256 --> 00:56:26,217 But if the dots 2159 00:56:24,256 --> 00:56:26,217 are kind of similar, 2160 00:56:26,258 --> 00:56:28,093 just slightly more 2161 00:56:26,258 --> 00:56:28,093 to the left, 2162 00:56:28,135 --> 00:56:29,636 they would say "Right." 2163 00:56:32,806 --> 00:56:35,976 Almost any moral conflict 2164 00:56:32,806 --> 00:56:35,976 you can think of as, 2165 00:56:36,018 --> 00:56:38,436 there's a line and 2166 00:56:36,018 --> 00:56:38,436 you have to decide 2167 00:56:38,478 --> 00:56:40,356 whether you're gonna 2168 00:56:38,478 --> 00:56:40,356 cross it or not. 2169 00:56:40,396 --> 00:56:41,565 You kind of want to 2170 00:56:40,396 --> 00:56:41,565 go to the other side 2171 00:56:41,606 --> 00:56:43,608 and you kind of know 2172 00:56:41,606 --> 00:56:43,608 what the right side is. 2173 00:56:43,650 --> 00:56:45,401 Maybe I'll go 2174 00:56:43,650 --> 00:56:45,401 to the other side 2175 00:56:43,650 --> 00:56:45,401 sometimes. 2176 00:56:53,202 --> 00:56:56,705 My name is Tim Donaghy, 2177 00:56:53,202 --> 00:56:56,705 I grew up in Havertown, 2178 00:56:53,202 --> 00:56:56,705 Pennsylvania. 2179 00:56:56,747 --> 00:56:59,250 My father 2180 00:56:56,747 --> 00:56:59,250 was a college 2181 00:56:56,747 --> 00:56:59,250 basketball official, 2182 00:56:59,291 --> 00:57:02,169 and because of that 2183 00:56:59,291 --> 00:57:02,169 and because of 2184 00:56:59,291 --> 00:57:02,169 my love of sports, 2185 00:57:02,211 --> 00:57:03,837 I followed in his footsteps 2186 00:57:03,879 --> 00:57:06,464 and pursued a career as 2187 00:57:03,879 --> 00:57:06,464 an NBA basketball referee. 2188 00:57:09,551 --> 00:57:12,054 The NBA's a much 2189 00:57:09,551 --> 00:57:12,054 different game, 2190 00:57:09,551 --> 00:57:12,054 if you will, 2191 00:57:12,096 --> 00:57:13,722 from high school and college, 2192 00:57:13,764 --> 00:57:16,516 even though a lot of the rules 2193 00:57:13,764 --> 00:57:16,516 are written the same, 2194 00:57:16,558 --> 00:57:17,434 they're not enforced the same. 2195 00:57:19,477 --> 00:57:22,439 I started to referee 2196 00:57:19,477 --> 00:57:22,439 based on the rules 2197 00:57:22,480 --> 00:57:24,191 and how they're written 2198 00:57:22,480 --> 00:57:24,191 in the rule book. 2199 00:57:24,233 --> 00:57:25,776 MALE COMMENTATOR: 2200 00:57:24,233 --> 00:57:25,776 Tim Donaghy, 2201 00:57:25,817 --> 00:57:28,153 the rookie official, 2202 00:57:25,817 --> 00:57:28,153 is calling it very tight 2203 00:57:28,195 --> 00:57:31,282 here in the early going, 2204 00:57:28,195 --> 00:57:31,282 a lot of offensive 2205 00:57:28,195 --> 00:57:31,282 fouls and picks, 2206 00:57:31,323 --> 00:57:33,617 so, they're calling it 2207 00:57:31,323 --> 00:57:33,617 by the rule book. 2208 00:57:33,658 --> 00:57:35,535 TIM: Unfortunately, 2209 00:57:33,658 --> 00:57:35,535 I saw some people 2210 00:57:35,577 --> 00:57:37,955 that were moving up 2211 00:57:35,577 --> 00:57:37,955 a little bit quicker than me. 2212 00:57:37,996 --> 00:57:40,416 I'd learned from the veterans, 2213 00:57:37,996 --> 00:57:40,416 if there's a certain craft 2214 00:57:40,457 --> 00:57:41,875 and a certain way that 2215 00:57:40,457 --> 00:57:41,875 you have to do things 2216 00:57:41,917 --> 00:57:44,669 in order to advance, 2217 00:57:41,917 --> 00:57:44,669 and they'll tell you. 2218 00:57:44,711 --> 00:57:46,504 Certain players 2219 00:57:44,711 --> 00:57:46,504 are given the benefit 2220 00:57:46,546 --> 00:57:48,465 of maybe traveling 2221 00:57:46,546 --> 00:57:48,465 with the basketball 2222 00:57:48,506 --> 00:57:50,342 rather than other players. 2223 00:57:50,384 --> 00:57:51,969 Certain players are 2224 00:57:50,384 --> 00:57:51,969 getting the benefit 2225 00:57:52,010 --> 00:57:54,763 of not having 2226 00:57:52,010 --> 00:57:54,763 that critical foul 2227 00:57:52,010 --> 00:57:54,763 called on them 2228 00:57:54,805 --> 00:57:56,514 that would send 2229 00:57:54,805 --> 00:57:56,514 them to the bench. 2230 00:57:56,556 --> 00:57:58,934 MALE COMMENTATOR 1: 2231 00:57:56,556 --> 00:57:58,934 Rubio, gets a look, 2232 00:57:56,556 --> 00:57:58,934 good if it goes... 2233 00:57:58,976 --> 00:58:00,269 MALE COMMENTATOR 2: 2234 00:57:58,976 --> 00:58:00,269 Oh, my gosh, 2235 00:58:00,311 --> 00:58:02,562 that's just a horrible 2236 00:58:00,311 --> 00:58:02,562 call by Jason Phillips 2237 00:58:02,604 --> 00:58:05,523 who did not have 2238 00:58:02,604 --> 00:58:05,523 the courage to call that 2239 00:58:02,604 --> 00:58:05,523 against Kobe Bryant. 2240 00:58:05,565 --> 00:58:08,277 Wow. Awful no-call. 2241 00:58:08,319 --> 00:58:11,280 It's probably about 2242 00:58:08,319 --> 00:58:11,280 50-50 when you look at 2243 00:58:11,322 --> 00:58:13,657 calls that are enforced 2244 00:58:11,322 --> 00:58:13,657 by the rule book 2245 00:58:13,698 --> 00:58:18,203 and then calls that 2246 00:58:13,698 --> 00:58:18,203 are made or not made 2247 00:58:13,698 --> 00:58:18,203 based on star treatment, 2248 00:58:18,245 --> 00:58:20,747 pressure from coaches 2249 00:58:18,245 --> 00:58:20,747 at certain times. 2250 00:58:20,789 --> 00:58:23,250 What changed those 2251 00:58:20,789 --> 00:58:23,250 last few minutes 2252 00:58:20,789 --> 00:58:23,250 for your guys? 2253 00:58:23,292 --> 00:58:24,501 The guys with the whistles. 2254 00:58:26,044 --> 00:58:28,255 TIM: 2255 00:58:26,044 --> 00:58:28,255 I've never had conversations 2256 00:58:26,044 --> 00:58:28,255 with the commissioner 2257 00:58:28,297 --> 00:58:31,049 about what to call 2258 00:58:28,297 --> 00:58:31,049 in a game and what 2259 00:58:28,297 --> 00:58:31,049 not to call in a game. 2260 00:58:31,091 --> 00:58:35,012 But from 2261 00:58:31,091 --> 00:58:35,012 the operations department, 2262 00:58:31,091 --> 00:58:35,012 they clearly dictate. 2263 00:58:35,053 --> 00:58:38,265 Through video, 2264 00:58:35,053 --> 00:58:38,265 through e-mails, 2265 00:58:35,053 --> 00:58:38,265 through meetings, 2266 00:58:38,307 --> 00:58:40,309 what they want called 2267 00:58:38,307 --> 00:58:40,309 and what they 2268 00:58:38,307 --> 00:58:40,309 don't want called. 2269 00:58:40,351 --> 00:58:43,561 And it always seems to revolve 2270 00:58:40,351 --> 00:58:43,561 around the star players 2271 00:58:43,603 --> 00:58:45,022 or the big market teams. 2272 00:58:46,731 --> 00:58:48,359 Kobe Bryant's 2273 00:58:46,731 --> 00:58:48,359 a star in this league. 2274 00:58:48,400 --> 00:58:51,278 He puts a lot of people 2275 00:58:48,400 --> 00:58:51,278 in the stands, 2276 00:58:48,400 --> 00:58:51,278 he sells a lot of sneakers 2277 00:58:51,320 --> 00:58:52,946 and he sells a lot of jerseys. 2278 00:58:52,988 --> 00:58:55,366 And the fans pay 2279 00:58:52,988 --> 00:58:55,366 an enormous amount of money 2280 00:58:55,407 --> 00:58:57,742 to sit in those, 2281 00:58:55,407 --> 00:58:57,742 uh, courtside seats 2282 00:58:57,784 --> 00:58:59,495 and they want those type 2283 00:58:57,784 --> 00:58:59,495 of players on the floor, 2284 00:58:59,536 --> 00:59:01,997 that's who they came to see. 2285 00:59:02,039 --> 00:59:05,125 The bottom line is 2286 00:59:02,039 --> 00:59:05,125 it's more of 2287 00:59:02,039 --> 00:59:05,125 a form of entertainment 2288 00:59:05,167 --> 00:59:07,294 than an actual 2289 00:59:05,167 --> 00:59:07,294 athletic competition. 2290 00:59:10,839 --> 00:59:12,424 I don't think 2291 00:59:10,839 --> 00:59:12,424 the officials feel 2292 00:59:12,466 --> 00:59:14,926 that they're not 2293 00:59:12,466 --> 00:59:14,926 doing something 2294 00:59:12,466 --> 00:59:14,926 that's not right. 2295 00:59:14,968 --> 00:59:17,388 Because in their minds, 2296 00:59:14,968 --> 00:59:17,388 they're being told what to do 2297 00:59:17,429 --> 00:59:19,097 from the league office. 2298 00:59:19,139 --> 00:59:20,682 And if they're gonna 2299 00:59:19,139 --> 00:59:20,682 continue to advance 2300 00:59:20,724 --> 00:59:22,559 and get those big 2301 00:59:20,724 --> 00:59:22,559 playoff bonus checks, 2302 00:59:22,600 --> 00:59:25,354 you're gonna do what 2303 00:59:22,600 --> 00:59:25,354 the league wants. 2304 00:59:25,396 --> 00:59:27,189 MALE COMMENTATOR: 2305 00:59:25,396 --> 00:59:27,189 And Reggie Miller 2306 00:59:25,396 --> 00:59:27,189 who is a 90%... 2307 00:59:27,231 --> 00:59:30,025 TIM: Being an NBA referee 2308 00:59:27,231 --> 00:59:30,025 and being involved 2309 00:59:27,231 --> 00:59:30,025 in the planning 2310 00:59:30,067 --> 00:59:32,152 of how the game 2311 00:59:30,067 --> 00:59:32,152 was gonna be called 2312 00:59:30,067 --> 00:59:32,152 that night, 2313 00:59:32,194 --> 00:59:34,154 I knew certain teams were 2314 00:59:32,194 --> 00:59:34,154 gonna be at an advantage 2315 00:59:34,196 --> 00:59:35,447 or a disadvantage. 2316 00:59:35,489 --> 00:59:38,450 And it was just a situation 2317 00:59:35,489 --> 00:59:38,450 where I crossed a line 2318 00:59:38,492 --> 00:59:39,868 that I shouldn't 2319 00:59:38,492 --> 00:59:39,868 have been near. 2320 00:59:42,329 --> 00:59:44,873 I'll never forget 2321 00:59:42,329 --> 00:59:44,873 when the first 2322 00:59:42,329 --> 00:59:44,873 situation arose. 2323 00:59:44,915 --> 00:59:48,710 A friend of mine was 2324 00:59:44,915 --> 00:59:48,710 looking at the lines 2325 00:59:44,915 --> 00:59:48,710 in the NBA games 2326 00:59:48,752 --> 00:59:51,046 and he just asked me 2327 00:59:48,752 --> 00:59:51,046 to help him pick 2328 00:59:48,752 --> 00:59:51,046 some winners 2329 00:59:51,088 --> 00:59:52,548 and I remember 2330 00:59:51,088 --> 00:59:52,548 I was looking at 2331 00:59:52,589 --> 00:59:54,425 the master schedule 2332 00:59:52,589 --> 00:59:54,425 of referees that night 2333 00:59:54,466 --> 00:59:57,094 and I knew who was 2334 00:59:54,466 --> 00:59:57,094 refereeing certain games, 2335 00:59:57,135 --> 01:00:01,098 and I picked 2336 00:59:57,135 --> 01:00:01,098 some games for him 2337 00:59:57,135 --> 01:00:01,098 and the games did very well. 2338 01:00:01,139 --> 01:00:05,436 And he called me the next day 2339 01:00:01,139 --> 01:00:05,436 and we just had 2340 01:00:01,139 --> 01:00:05,436 a frank conversation. 2341 01:00:05,477 --> 01:00:09,856 I knew a certain line 2342 01:00:05,477 --> 01:00:09,856 was way off or I knew 2343 01:00:05,477 --> 01:00:09,856 a certain referee 2344 01:00:09,898 --> 01:00:12,984 was, uh, gonna give 2345 01:00:09,898 --> 01:00:12,984 special treatment 2346 01:00:13,026 --> 01:00:17,406 to a certain owner, 2347 01:00:13,026 --> 01:00:17,406 team or individual player. 2348 01:00:17,448 --> 01:00:21,159 So, I passed that information 2349 01:00:17,448 --> 01:00:21,159 along to my buddy 2350 01:00:17,448 --> 01:00:21,159 and he was shocked 2351 01:00:21,201 --> 01:00:23,828 that I could predict 2352 01:00:21,201 --> 01:00:23,828 the outcome of a game. 2353 01:00:23,870 --> 01:00:25,205 (AUDIENCE CHEERING) 2354 01:00:25,247 --> 01:00:26,623 (COMMENTATOR ANNOUNCING) 2355 01:00:28,666 --> 01:00:31,420 We would discuss 2356 01:00:28,666 --> 01:00:31,420 certain games 2357 01:00:28,666 --> 01:00:31,420 that we both liked 2358 01:00:31,462 --> 01:00:33,922 and, because of my 2359 01:00:31,462 --> 01:00:33,922 contract with the NBA, 2360 01:00:33,964 --> 01:00:35,840 I wasn't allowed to place 2361 01:00:33,964 --> 01:00:35,840 a bet of any kind. 2362 01:00:35,882 --> 01:00:37,675 So, he would 2363 01:00:35,882 --> 01:00:37,675 contact the bookies 2364 01:00:37,717 --> 01:00:39,344 and put everything 2365 01:00:37,717 --> 01:00:39,344 under his name 2366 01:00:39,386 --> 01:00:40,637 for both of us. 2367 01:00:43,265 --> 01:00:44,975 It got to the point 2368 01:00:43,265 --> 01:00:44,975 where we were gambling 2369 01:00:45,016 --> 01:00:48,145 probably three or four games 2370 01:00:45,016 --> 01:00:48,145 a week in the NBA. 2371 01:00:48,186 --> 01:00:52,566 As time went on, 2372 01:00:48,186 --> 01:00:52,566 I started to feel 2373 01:00:48,186 --> 01:00:52,566 guilty about doing it 2374 01:00:52,608 --> 01:00:55,026 and, basically, 2375 01:00:52,608 --> 01:00:55,026 I wanted to stop. 2376 01:00:57,821 --> 01:00:59,739 What I didn't realize 2377 01:00:57,821 --> 01:00:59,739 is my good friend 2378 01:00:59,781 --> 01:01:01,950 was passing this 2379 01:00:59,781 --> 01:01:01,950 information along 2380 01:01:01,992 --> 01:01:05,078 to people that were associated 2381 01:01:01,992 --> 01:01:05,078 with organized crime. 2382 01:01:05,120 --> 01:01:08,332 And they were, 2383 01:01:05,120 --> 01:01:08,332 basically, betting 2384 01:01:05,120 --> 01:01:08,332 an enormous amount of money 2385 01:01:08,373 --> 01:01:10,250 based on the information 2386 01:01:08,373 --> 01:01:10,250 that I was giving him. 2387 01:01:13,253 --> 01:01:16,840 They picked me up 2388 01:01:13,253 --> 01:01:16,840 outside a hotel 2389 01:01:13,253 --> 01:01:16,840 in Philadelphia 2390 01:01:16,881 --> 01:01:19,551 and, basically, 2391 01:01:16,881 --> 01:01:19,551 took me for a ride 2392 01:01:16,881 --> 01:01:19,551 in a car 2393 01:01:19,593 --> 01:01:22,887 and made it known 2394 01:01:19,593 --> 01:01:22,887 that they had been 2395 01:01:19,593 --> 01:01:22,887 getting that information 2396 01:01:22,929 --> 01:01:24,722 and it was going 2397 01:01:22,929 --> 01:01:24,722 to continue to come 2398 01:01:24,764 --> 01:01:26,308 and if not, 2399 01:01:24,764 --> 01:01:26,308 somebody would visit 2400 01:01:26,350 --> 01:01:27,851 my wife and kids, 2401 01:01:26,350 --> 01:01:27,851 down in Florida. 2402 01:01:31,229 --> 01:01:35,567 So, my quick thoughts 2403 01:01:31,229 --> 01:01:35,567 were to play ball 2404 01:01:31,229 --> 01:01:35,567 with them a little bit 2405 01:01:35,609 --> 01:01:38,236 and, hopefully, at the end 2406 01:01:35,609 --> 01:01:38,236 of this coming season 2407 01:01:38,278 --> 01:01:41,739 they would release me 2408 01:01:38,278 --> 01:01:41,739 from their grips and make 2409 01:01:38,278 --> 01:01:41,739 enough money to where 2410 01:01:41,781 --> 01:01:43,783 we could all just 2411 01:01:41,781 --> 01:01:43,783 wash our hands of this 2412 01:01:43,825 --> 01:01:45,619 and be done with it 2413 01:01:43,825 --> 01:01:45,619 and never do it again. 2414 01:01:45,661 --> 01:01:47,621 And I could continue 2415 01:01:45,661 --> 01:01:47,621 to keep my job 2416 01:01:47,663 --> 01:01:50,457 and just move in 2417 01:01:47,663 --> 01:01:50,457 a different direction. 2418 01:01:50,499 --> 01:01:54,211 MALE COMMENTATOR: 2419 01:01:50,499 --> 01:01:54,211 The San Antonio Spurs 2420 01:01:50,499 --> 01:01:54,211 are NBA World Champions! 2421 01:01:54,252 --> 01:01:56,046 TIM: What happens is, 2422 01:01:54,252 --> 01:01:56,046 as the season ends, 2423 01:01:56,087 --> 01:01:57,964 I'm back home 2424 01:01:56,087 --> 01:01:57,964 in Sarasota, Florida 2425 01:01:58,006 --> 01:01:59,174 getting ready to play golf. 2426 01:02:00,342 --> 01:02:02,386 And I get a call 2427 01:02:00,342 --> 01:02:02,386 from a friend of mine 2428 01:02:02,427 --> 01:02:05,597 who tells me that 2429 01:02:02,427 --> 01:02:05,597 the FBI's been knocking 2430 01:02:02,427 --> 01:02:05,597 on a lot of people's doors 2431 01:02:05,639 --> 01:02:11,769 and that the whole 2432 01:02:05,639 --> 01:02:11,769 scheme was discovered 2433 01:02:05,639 --> 01:02:11,769 over a Gambino wiretap. 2434 01:02:11,811 --> 01:02:13,564 And that they were asking 2435 01:02:11,811 --> 01:02:13,564 a lot of questions. 2436 01:02:15,482 --> 01:02:17,942 FEMALE REPORTER: Today, 2437 01:02:15,482 --> 01:02:17,942 former NBA referee, 2438 01:02:15,482 --> 01:02:17,942 Tim Donaghy 2439 01:02:17,984 --> 01:02:20,237 is expected to plead guilty 2440 01:02:17,984 --> 01:02:20,237 in federal court 2441 01:02:20,278 --> 01:02:22,280 in connection 2442 01:02:20,278 --> 01:02:22,280 with allegations that 2443 01:02:22,322 --> 01:02:25,701 he bet on games 2444 01:02:22,322 --> 01:02:25,701 in which he officiated. 2445 01:02:25,742 --> 01:02:26,993 (CAMERA SHUTTERS CLICKING) 2446 01:02:37,921 --> 01:02:40,090 We kind of 2447 01:02:37,921 --> 01:02:40,090 anecdotally know 2448 01:02:40,131 --> 01:02:43,009 that once you lie, 2449 01:02:40,131 --> 01:02:43,009 you're more likely 2450 01:02:40,131 --> 01:02:43,009 to lie again. 2451 01:02:43,051 --> 01:02:45,512 And probably the second lie 2452 01:02:43,051 --> 01:02:45,512 will be bigger than the first. 2453 01:02:47,347 --> 01:02:49,391 What we find in 2454 01:02:47,347 --> 01:02:49,391 the brain is that, 2455 01:02:49,433 --> 01:02:52,603 at the beginning, 2456 01:02:49,433 --> 01:02:52,603 if you lie a little bit, 2457 01:02:52,644 --> 01:02:56,898 there's a huge response 2458 01:02:52,644 --> 01:02:56,898 in regions 2459 01:02:52,644 --> 01:02:56,898 involved in emotion 2460 01:02:56,940 --> 01:02:59,776 such as the amygdala 2461 01:02:56,940 --> 01:02:59,776 and the insula. 2462 01:03:01,152 --> 01:03:05,282 The tenth time you lie, 2463 01:03:01,152 --> 01:03:05,282 even if you lie 2464 01:03:01,152 --> 01:03:05,282 the same amount, 2465 01:03:05,323 --> 01:03:07,409 the response 2466 01:03:05,323 --> 01:03:07,409 is not that high. 2467 01:03:07,451 --> 01:03:11,747 So while the lying 2468 01:03:07,451 --> 01:03:11,747 goes up over time, 2469 01:03:11,788 --> 01:03:13,707 the response in 2470 01:03:11,788 --> 01:03:13,707 your brain goes down. 2471 01:03:14,874 --> 01:03:17,210 We think that 2472 01:03:14,874 --> 01:03:17,210 the reason that 2473 01:03:14,874 --> 01:03:17,210 this happens 2474 01:03:17,252 --> 01:03:21,047 is because of 2475 01:03:17,252 --> 01:03:21,047 a very basic principle 2476 01:03:17,252 --> 01:03:21,047 of the brain. 2477 01:03:21,089 --> 01:03:23,841 Which is, 2478 01:03:21,089 --> 01:03:23,841 the brain adapts. 2479 01:03:23,883 --> 01:03:25,469 For example, if you're 2480 01:03:23,883 --> 01:03:25,469 listening to music 2481 01:03:25,510 --> 01:03:27,011 and it's quite low volume 2482 01:03:27,053 --> 01:03:29,222 and I turn it up, 2483 01:03:27,053 --> 01:03:29,222 like, two notches, 2484 01:03:29,264 --> 01:03:32,350 it will feel like 2485 01:03:29,264 --> 01:03:32,350 a really big difference, 2486 01:03:29,264 --> 01:03:32,350 right. 2487 01:03:32,392 --> 01:03:35,353 But if you're listening 2488 01:03:32,392 --> 01:03:35,353 to the radio and it's 2489 01:03:32,392 --> 01:03:35,353 really high volume, 2490 01:03:35,395 --> 01:03:39,357 and then I put 2491 01:03:35,395 --> 01:03:39,357 it up two notches, 2492 01:03:35,395 --> 01:03:39,357 you won't even feel it. 2493 01:03:39,399 --> 01:03:43,027 The brain is coding 2494 01:03:39,399 --> 01:03:43,027 everything relative to what 2495 01:03:39,399 --> 01:03:43,027 the base line is. 2496 01:03:44,404 --> 01:03:46,948 The same goes 2497 01:03:44,404 --> 01:03:46,948 with dishonesty. 2498 01:03:46,990 --> 01:03:50,494 If we're pretty much 2499 01:03:46,990 --> 01:03:50,494 honest people 2500 01:03:46,990 --> 01:03:50,494 and we haven't lied 2501 01:03:50,535 --> 01:03:52,496 and now we're 2502 01:03:50,535 --> 01:03:52,496 telling a lie, 2503 01:03:52,537 --> 01:03:57,000 the brain is coding this 2504 01:03:52,537 --> 01:03:57,000 as a really big difference 2505 01:03:57,041 --> 01:03:58,876 relative to our baseline. 2506 01:03:58,918 --> 01:04:01,379 But if we're dishonest 2507 01:03:58,918 --> 01:04:01,379 and we lie quite a lot, 2508 01:04:01,421 --> 01:04:03,548 the brain doesn't 2509 01:04:01,421 --> 01:04:03,548 respond so much. 2510 01:04:04,758 --> 01:04:07,719 After a while, 2511 01:04:04,758 --> 01:04:07,719 the negative value 2512 01:04:07,761 --> 01:04:10,514 of lying, 2513 01:04:07,761 --> 01:04:10,514 the negative feeling, 2514 01:04:10,555 --> 01:04:12,516 is just not there so much. 2515 01:04:12,557 --> 01:04:15,852 Which kind of 2516 01:04:12,557 --> 01:04:15,852 makes you just lie 2517 01:04:12,557 --> 01:04:15,852 more and more and more. 2518 01:04:17,479 --> 01:04:19,731 My parents, uh, they 2519 01:04:17,479 --> 01:04:19,731 grew up in the Bronx 2520 01:04:19,773 --> 01:04:22,400 and they placed 2521 01:04:19,773 --> 01:04:22,400 a lot of emphasis 2522 01:04:22,442 --> 01:04:24,194 on getting me 2523 01:04:22,442 --> 01:04:24,194 and my two brothers 2524 01:04:24,235 --> 01:04:26,863 around the kitchen table, 2525 01:04:24,235 --> 01:04:26,863 every night, for dinner. 2526 01:04:28,239 --> 01:04:33,870 The role that I grew into 2527 01:04:28,239 --> 01:04:33,870 was an insane fabulist. 2528 01:04:34,663 --> 01:04:38,416 I just lied constantly. 2529 01:04:38,458 --> 01:04:39,959 I was down at 2530 01:04:38,458 --> 01:04:39,959 the basketball court 2531 01:04:40,001 --> 01:04:41,919 and, uh, Karim Abdul-Jabbar 2532 01:04:40,001 --> 01:04:41,919 showed up 2533 01:04:41,961 --> 01:04:43,839 and I smacked his 2534 01:04:41,961 --> 01:04:43,839 shot away and I said, 2535 01:04:43,880 --> 01:04:47,175 "Get that sky-hook trash 2536 01:04:43,880 --> 01:04:47,175 out of my face, Karim." 2537 01:04:47,217 --> 01:04:50,178 My family would 2538 01:04:47,217 --> 01:04:50,178 roll their eyes. 2539 01:04:50,220 --> 01:04:54,349 Until one night, 2540 01:04:50,220 --> 01:04:54,349 I talked about how 2541 01:04:50,220 --> 01:04:54,349 there was a pickup game 2542 01:04:54,391 --> 01:04:59,103 and we're tied, 2543 01:04:54,391 --> 01:04:59,103 next basket's 2544 01:04:54,391 --> 01:04:59,103 gonna win the game. 2545 01:04:59,145 --> 01:05:02,899 Someone from my team 2546 01:04:59,145 --> 01:05:02,899 puts up a shot, 2547 01:04:59,145 --> 01:05:02,899 I went up to rebound it, 2548 01:05:02,940 --> 01:05:05,109 the ball bounced 2549 01:05:02,940 --> 01:05:05,109 off my head, 2550 01:05:05,151 --> 01:05:08,488 arced in the air, 2551 01:05:05,151 --> 01:05:08,488 swish, into the basket. 2552 01:05:08,530 --> 01:05:10,490 I win the game. 2553 01:05:10,532 --> 01:05:14,285 And everyone in my family, 2554 01:05:10,532 --> 01:05:14,285 all at once, 2555 01:05:10,532 --> 01:05:14,285 they had finally had it. 2556 01:05:14,327 --> 01:05:18,956 "Stop lying to us, 2557 01:05:14,327 --> 01:05:18,956 that is ridiculous, 2558 01:05:14,327 --> 01:05:18,956 that did not happen." 2559 01:05:19,999 --> 01:05:22,627 But here's the thing about it, 2560 01:05:22,669 --> 01:05:27,465 I, to this day, I can see 2561 01:05:22,669 --> 01:05:27,465 the texture of the basketball. 2562 01:05:27,507 --> 01:05:30,802 And I can feel 2563 01:05:27,507 --> 01:05:30,802 myself doing this 2564 01:05:27,507 --> 01:05:30,802 and the ball going in 2565 01:05:30,844 --> 01:05:34,765 and the exultation, like, 2566 01:05:30,844 --> 01:05:34,765 lives in me still. 2567 01:05:36,808 --> 01:05:41,396 In my head I know it's a lie, 2568 01:05:36,808 --> 01:05:41,396 in my heart, I can't let go. 2569 01:05:46,276 --> 01:05:49,195 ARIELY: We did a study 2570 01:05:46,276 --> 01:05:49,195 with 12,000 golf players. 2571 01:05:49,237 --> 01:05:50,947 We said, "Imagine 2572 01:05:49,237 --> 01:05:50,947 the ball fell 2573 01:05:50,988 --> 01:05:53,199 "on the rough, 2574 01:05:50,988 --> 01:05:53,199 not a good place, 2575 01:05:53,241 --> 01:05:57,120 "and you really, 2576 01:05:53,241 --> 01:05:57,120 really wanted it to be 2577 01:05:53,241 --> 01:05:57,120 four inches to the left. 2578 01:05:57,161 --> 01:06:00,582 "Would you pick it up 2579 01:05:57,161 --> 01:06:00,582 and move it four inches?" 2580 01:06:00,624 --> 01:06:02,459 And people said, 2581 01:06:00,624 --> 01:06:02,459 "Heaven forbid." 2582 01:06:02,500 --> 01:06:05,336 It was in the nature 2583 01:06:02,500 --> 01:06:05,336 of the game, how 2584 01:06:02,500 --> 01:06:05,336 people feel about it, 2585 01:06:05,378 --> 01:06:07,714 nobody would do that. 2586 01:06:05,378 --> 01:06:07,714 Fine, nobody does that. 2587 01:06:08,799 --> 01:06:10,049 What about 2588 01:06:08,799 --> 01:06:10,049 kicking the ball? 2589 01:06:10,801 --> 01:06:12,343 No problem, whatsoever. 2590 01:06:12,385 --> 01:06:13,303 (LAUGHTER) 2591 01:06:15,931 --> 01:06:17,933 What about 2592 01:06:15,931 --> 01:06:17,933 hitting it with a club, 2593 01:06:15,931 --> 01:06:17,933 it's even easier. 2594 01:06:17,974 --> 01:06:19,810 And you know 2595 01:06:17,974 --> 01:06:19,810 what's the easiest? 2596 01:06:19,851 --> 01:06:21,144 If you're not looking, 2597 01:06:19,851 --> 01:06:21,144 like you look up 2598 01:06:21,185 --> 01:06:22,562 and then you 2599 01:06:21,185 --> 01:06:22,562 kick a little bit... 2600 01:06:22,604 --> 01:06:23,647 (LAUGHTER) 2601 01:06:24,856 --> 01:06:26,399 But I think you can 2602 01:06:24,856 --> 01:06:26,399 feel the intuition 2603 01:06:26,441 --> 01:06:27,818 that if you 2604 01:06:26,441 --> 01:06:27,818 picked something up 2605 01:06:27,859 --> 01:06:31,905 and you moved it, 2606 01:06:27,859 --> 01:06:31,905 the act would feel 2607 01:06:27,859 --> 01:06:31,905 incredibly deliberate. 2608 01:06:31,947 --> 01:06:33,782 But if there was 2609 01:06:31,947 --> 01:06:33,782 some distance, 2610 01:06:33,824 --> 01:06:35,533 you kicked it, 2611 01:06:33,824 --> 01:06:35,533 something happened, 2612 01:06:35,575 --> 01:06:38,745 all of a sudden, 2613 01:06:35,575 --> 01:06:38,745 this distance would 2614 01:06:35,575 --> 01:06:38,745 allow people to have 2615 01:06:38,787 --> 01:06:40,831 a bit more ambiguity 2616 01:06:38,787 --> 01:06:40,831 in the connection 2617 01:06:40,872 --> 01:06:42,916 between them 2618 01:06:40,872 --> 01:06:42,916 and the final act. 2619 01:06:46,002 --> 01:06:49,255 So, imagine 2620 01:06:46,002 --> 01:06:49,255 the same experiment 2621 01:06:46,002 --> 01:06:49,255 I described earlier. 2622 01:06:49,297 --> 01:06:52,258 You fill in your sheets, 2623 01:06:49,297 --> 01:06:52,258 you solve these 2624 01:06:49,297 --> 01:06:52,258 little problems, 2625 01:06:52,300 --> 01:06:55,178 you shred the piece of paper 2626 01:06:52,300 --> 01:06:55,178 and you come to 2627 01:06:52,300 --> 01:06:55,178 the experimenter. 2628 01:06:55,219 --> 01:06:57,889 You tell them how much 2629 01:06:55,219 --> 01:06:57,889 money you deserve. 2630 01:06:57,931 --> 01:07:03,102 You tell it in tokens, 2631 01:06:57,931 --> 01:07:03,102 "I solved X problems, 2632 01:06:57,931 --> 01:07:03,102 I deserve X tokens." 2633 01:07:04,479 --> 01:07:07,190 So, now you pay them 2634 01:07:04,479 --> 01:07:07,190 in pieces of plastic. 2635 01:07:07,231 --> 01:07:10,986 They take this 2636 01:07:07,231 --> 01:07:10,986 piece of plastic, 2637 01:07:07,231 --> 01:07:10,986 walk 12 feet to the side 2638 01:07:11,027 --> 01:07:12,904 and change it for dollars. 2639 01:07:12,946 --> 01:07:14,447 So, when somebody 2640 01:07:12,946 --> 01:07:14,447 looked you in the eyes 2641 01:07:14,489 --> 01:07:16,366 and they lie, 2642 01:07:14,489 --> 01:07:16,366 they don't lie for money, 2643 01:07:16,407 --> 01:07:20,411 they lie for something else 2644 01:07:16,407 --> 01:07:20,411 but that thing 2645 01:07:16,407 --> 01:07:20,411 becomes money very quickly. 2646 01:07:20,453 --> 01:07:21,788 What happened? 2647 01:07:21,830 --> 01:07:25,041 In our experiment, people 2648 01:07:21,830 --> 01:07:25,041 doubled their cheating. 2649 01:07:25,082 --> 01:07:26,835 WOMAN: There you go. 2650 01:07:25,082 --> 01:07:26,835 MAN: Thank you. 2651 01:07:26,877 --> 01:07:30,547 This, by the way, 2652 01:07:26,877 --> 01:07:30,547 is the most troubling 2653 01:07:26,877 --> 01:07:30,547 result I think we got. 2654 01:07:30,588 --> 01:07:33,925 Think about it, as a society 2655 01:07:30,588 --> 01:07:33,925 we're moving away from money. 2656 01:07:33,967 --> 01:07:37,220 Credit cards, stock, 2657 01:07:33,967 --> 01:07:37,220 stock options, derivatives, 2658 01:07:37,261 --> 01:07:39,973 dealing with people 2659 01:07:37,261 --> 01:07:39,973 over great distances. 2660 01:07:40,015 --> 01:07:42,141 Could it be that 2661 01:07:40,015 --> 01:07:42,141 as these distances 2662 01:07:42,183 --> 01:07:45,186 in all of their versions 2663 01:07:42,183 --> 01:07:45,186 are increasing, 2664 01:07:45,228 --> 01:07:49,024 people find it easier 2665 01:07:45,228 --> 01:07:49,024 to misbehave and still 2666 01:07:45,228 --> 01:07:49,024 think of themselves, 2667 01:07:49,065 --> 01:07:51,275 or of ourselves, 2668 01:07:49,065 --> 01:07:51,275 as good people. 2669 01:07:51,317 --> 01:07:54,320 And I think the answer 2670 01:07:51,317 --> 01:07:54,320 is absolutely, 2671 01:07:51,317 --> 01:07:54,320 absolutely yes. 2672 01:07:58,700 --> 01:08:01,703 My name is Walt Pavlo, 2673 01:07:58,700 --> 01:08:01,703 I grew up in Savannah, 2674 01:07:58,700 --> 01:08:01,703 Georgia. 2675 01:08:03,204 --> 01:08:04,748 I was the first one 2676 01:08:03,204 --> 01:08:04,748 on either side of my family 2677 01:08:04,789 --> 01:08:07,208 to ever go to college. 2678 01:08:07,250 --> 01:08:11,087 I worked for MCI, 2679 01:08:07,250 --> 01:08:11,087 a very large 2680 01:08:07,250 --> 01:08:11,087 telecommunications company. 2681 01:08:12,129 --> 01:08:13,924 I was a bill collector. 2682 01:08:13,965 --> 01:08:17,052 And they weren't 2683 01:08:13,965 --> 01:08:17,052 telephone bills you and I 2684 01:08:13,965 --> 01:08:17,052 open up each month. 2685 01:08:17,093 --> 01:08:19,721 They were for large companies. 2686 01:08:19,763 --> 01:08:22,933 While I was managing 2687 01:08:19,763 --> 01:08:22,933 customers that were paying 2688 01:08:19,763 --> 01:08:22,933 their bill on time, 2689 01:08:22,974 --> 01:08:25,142 I was getting a small 2690 01:08:22,974 --> 01:08:25,142 number of customers 2691 01:08:25,184 --> 01:08:29,064 that were involved in things 2692 01:08:25,184 --> 01:08:29,064 like 900 business. 2693 01:08:29,105 --> 01:08:34,485 Those types of companies 2694 01:08:29,105 --> 01:08:34,485 aren't exactly 2695 01:08:29,105 --> 01:08:34,485 good business people. 2696 01:08:34,527 --> 01:08:38,907 One company owed MCI 2697 01:08:34,527 --> 01:08:38,907 in excess of $50 million. 2698 01:08:38,949 --> 01:08:42,827 And I took this 2699 01:08:38,949 --> 01:08:42,827 to my management 2700 01:08:42,869 --> 01:08:44,746 and said, "What do I 2701 01:08:42,869 --> 01:08:44,746 do with this guy?" 2702 01:08:44,788 --> 01:08:46,623 He owes us $50 million, 2703 01:08:44,788 --> 01:08:46,623 we have to, 2704 01:08:46,664 --> 01:08:48,625 in accounting terms, 2705 01:08:46,664 --> 01:08:48,625 do a write-off. 2706 01:08:48,666 --> 01:08:51,669 Just really tell 2707 01:08:48,666 --> 01:08:51,669 our shareholders 2708 01:08:48,666 --> 01:08:51,669 that $50 million 2709 01:08:51,711 --> 01:08:55,172 that we were expecting 2710 01:08:51,711 --> 01:08:55,172 from this customer, 2711 01:08:51,711 --> 01:08:55,172 it's not gonna come in. 2712 01:08:57,008 --> 01:09:01,429 And instead, I was told, 2713 01:08:57,008 --> 01:09:01,429 "We're not gonna 2714 01:08:57,008 --> 01:09:01,429 tell anybody about it." 2715 01:09:01,471 --> 01:09:04,181 We're gonna leave it 2716 01:09:01,471 --> 01:09:04,181 on MCI's accounting records 2717 01:09:04,223 --> 01:09:06,559 and we're going 2718 01:09:04,223 --> 01:09:06,559 to do some, uh, 2719 01:09:06,601 --> 01:09:08,937 cooking of the books, 2720 01:09:06,601 --> 01:09:08,937 if you will, 2721 01:09:08,979 --> 01:09:12,565 to allow this debt 2722 01:09:08,979 --> 01:09:12,565 to be put off 2723 01:09:08,979 --> 01:09:12,565 into the future. 2724 01:09:12,607 --> 01:09:14,525 So it looks like 2725 01:09:12,607 --> 01:09:14,525 it's gonna be collected 2726 01:09:12,607 --> 01:09:14,525 at some other time. 2727 01:09:16,319 --> 01:09:18,780 The ability for me 2728 01:09:16,319 --> 01:09:18,780 to move numbers around 2729 01:09:18,822 --> 01:09:21,282 was something that 2730 01:09:18,822 --> 01:09:21,282 I knew that was wrong 2731 01:09:21,324 --> 01:09:23,534 but, at the same time, 2732 01:09:21,324 --> 01:09:23,534 it took a lot of 2733 01:09:21,324 --> 01:09:23,534 pressure off of me. 2734 01:09:25,078 --> 01:09:26,203 And before I knew it 2735 01:09:26,245 --> 01:09:29,082 I had moved around 2736 01:09:26,245 --> 01:09:29,082 or not told shareholders 2737 01:09:29,124 --> 01:09:34,004 about probably $100 million 2738 01:09:29,124 --> 01:09:34,004 worth of debt that 2739 01:09:29,124 --> 01:09:34,004 wasn't on MCI's books. 2740 01:09:35,379 --> 01:09:37,381 It really is that simple. 2741 01:09:37,423 --> 01:09:40,635 I mean, it's just 2742 01:09:37,423 --> 01:09:40,635 an accounting entry, 2743 01:09:37,423 --> 01:09:40,635 it's just a number. 2744 01:09:43,054 --> 01:09:46,057 I felt a sense that 2745 01:09:43,054 --> 01:09:46,057 it wasn't gonna be 2746 01:09:43,054 --> 01:09:46,057 very much longer 2747 01:09:46,099 --> 01:09:48,351 that there are ways 2748 01:09:46,099 --> 01:09:48,351 to undo this and 2749 01:09:48,392 --> 01:09:51,395 turn the clock backwards 2750 01:09:48,392 --> 01:09:51,395 in a few months, 2751 01:09:51,437 --> 01:09:54,357 and then I realized that 2752 01:09:51,437 --> 01:09:54,357 this isn't gonna happen. 2753 01:09:54,398 --> 01:09:56,985 Customers still 2754 01:09:54,398 --> 01:09:56,985 aren't paying us. 2755 01:09:57,027 --> 01:10:00,446 The amount of money 2756 01:09:57,027 --> 01:10:00,446 that I've manipulated 2757 01:09:57,027 --> 01:10:00,446 is getting larger. 2758 01:10:00,488 --> 01:10:02,323 I'm working for a company 2759 01:10:00,488 --> 01:10:02,323 that doesn't care 2760 01:10:02,365 --> 01:10:05,618 the pressure that 2761 01:10:02,365 --> 01:10:05,618 they've put me under. 2762 01:10:05,660 --> 01:10:08,329 So, I confided in somebody 2763 01:10:05,660 --> 01:10:08,329 outside of MCI and said, 2764 01:10:08,371 --> 01:10:10,331 "Hey, I'm looking 2765 01:10:08,371 --> 01:10:10,331 for some advice. 2766 01:10:10,373 --> 01:10:11,749 "What do I do in 2767 01:10:10,373 --> 01:10:11,749 this situation?" 2768 01:10:13,960 --> 01:10:16,671 He says, 2769 01:10:13,960 --> 01:10:16,671 "Walt, I have an idea. 2770 01:10:13,960 --> 01:10:16,671 I think that there's a way 2771 01:10:16,713 --> 01:10:20,091 "that we can get 2772 01:10:16,713 --> 01:10:20,091 some of these customers 2773 01:10:16,713 --> 01:10:20,091 to pay MCI's debts. 2774 01:10:20,133 --> 01:10:22,385 "That solves 2775 01:10:20,133 --> 01:10:22,385 your other problem 2776 01:10:22,426 --> 01:10:24,554 "in that you're 2777 01:10:22,426 --> 01:10:24,554 actually gonna see 2778 01:10:22,426 --> 01:10:24,554 money coming in again. 2779 01:10:24,595 --> 01:10:27,140 "And then third, Walt, 2780 01:10:24,595 --> 01:10:27,140 I think I can make you and I 2781 01:10:27,182 --> 01:10:28,892 "a hell of a lot of 2782 01:10:27,182 --> 01:10:28,892 money doing this." 2783 01:10:28,933 --> 01:10:31,227 (CHUCKLES) And I was like, 2784 01:10:28,933 --> 01:10:31,227 "What was number three again?" 2785 01:10:47,911 --> 01:10:50,538 I felt a sense 2786 01:10:47,911 --> 01:10:50,538 of empowerment, 2787 01:10:47,911 --> 01:10:50,538 really, cockiness. 2788 01:10:50,580 --> 01:10:52,373 You know, "If there's 2789 01:10:50,580 --> 01:10:52,373 money involved, 2790 01:10:52,415 --> 01:10:56,419 "yeah, I'm doing this, yeah, 2791 01:10:52,415 --> 01:10:56,419 this is the way this 2792 01:10:52,415 --> 01:10:56,419 is supposed to work." 2793 01:10:56,460 --> 01:10:58,046 WOMAN: Hi, Walt. 2794 01:10:56,460 --> 01:10:58,046 Hi. 2795 01:10:58,088 --> 01:10:59,422 Is this pretty cool? 2796 01:10:59,463 --> 01:11:01,591 Real cool. 2797 01:11:01,632 --> 01:11:04,260 I can tell you, that feeling 2798 01:11:01,632 --> 01:11:04,260 didn't last very long. 2799 01:11:06,846 --> 01:11:08,973 I went down to 2800 01:11:06,846 --> 01:11:08,973 the Cayman Islands. 2801 01:11:09,015 --> 01:11:11,809 I went on a private jet 2802 01:11:09,015 --> 01:11:11,809 and a guy 2803 01:11:09,015 --> 01:11:11,809 hands me a lot of money. 2804 01:11:11,851 --> 01:11:15,230 And I'm like, "Oh, my God. 2805 01:11:11,851 --> 01:11:15,230 What is this? 2806 01:11:17,023 --> 01:11:21,485 "What have I done? 2807 01:11:17,023 --> 01:11:21,485 How far have I 2808 01:11:17,023 --> 01:11:21,485 taken this thing? 2809 01:11:21,527 --> 01:11:22,779 "No more, 2810 01:11:21,527 --> 01:11:22,779 I don't want to 2811 01:11:21,527 --> 01:11:22,779 do this anymore." 2812 01:11:26,741 --> 01:11:31,913 Six months after that, 2813 01:11:26,741 --> 01:11:31,913 um, I received 2814 01:11:26,741 --> 01:11:31,913 a call from my boss. 2815 01:11:31,955 --> 01:11:34,290 "Somebody from 2816 01:11:31,955 --> 01:11:34,290 accounting has called me 2817 01:11:31,955 --> 01:11:34,290 and told me 2818 01:11:34,331 --> 01:11:36,834 "something's wrong 2819 01:11:34,331 --> 01:11:36,834 with one of 2820 01:11:34,331 --> 01:11:36,834 the accounting entries. 2821 01:11:36,876 --> 01:11:39,462 "And they need 2822 01:11:36,876 --> 01:11:39,462 an explanation for it." 2823 01:11:39,503 --> 01:11:43,466 For a split second, 2824 01:11:39,503 --> 01:11:43,466 I said, "I can fix this." 2825 01:11:43,507 --> 01:11:47,053 And then the totality 2826 01:11:43,507 --> 01:11:47,053 of what I had done, 2827 01:11:47,095 --> 01:11:48,888 it was just coming 2828 01:11:47,095 --> 01:11:48,888 crashing down. 2829 01:11:48,930 --> 01:11:51,474 There was no way 2830 01:11:48,930 --> 01:11:51,474 that I could fix it. 2831 01:11:51,515 --> 01:11:52,767 I've been caught. 2832 01:12:01,484 --> 01:12:04,445 FEMALE REPORTER: 2833 01:12:01,484 --> 01:12:04,445 Worldcom said last night 2834 01:12:01,484 --> 01:12:04,445 that an internal investigation 2835 01:12:04,487 --> 01:12:06,447 has uncovered massive 2836 01:12:04,487 --> 01:12:06,447 accounting fraud, 2837 01:12:06,489 --> 01:12:09,617 almost $4 billion, 2838 01:12:06,489 --> 01:12:09,617 in disguised expenses 2839 01:12:09,659 --> 01:12:13,454 in what could become one of 2840 01:12:09,659 --> 01:12:13,454 the biggest accounting 2841 01:12:09,659 --> 01:12:13,454 scandals in US history. 2842 01:12:13,496 --> 01:12:14,330 (CAMERA SHUTTERS CLICKING) 2843 01:12:20,211 --> 01:12:22,463 ARIELY: 2844 01:12:20,211 --> 01:12:22,463 Now, when we run 2845 01:12:20,211 --> 01:12:22,463 these experiments, 2846 01:12:22,505 --> 01:12:25,842 we run them either 2847 01:12:22,505 --> 01:12:25,842 at universities 2848 01:12:22,505 --> 01:12:25,842 or in bars. 2849 01:12:25,883 --> 01:12:28,261 We went to a bar 2850 01:12:25,883 --> 01:12:28,261 in Washington, D.C. 2851 01:12:28,303 --> 01:12:30,596 where congressional 2852 01:12:28,303 --> 01:12:30,596 staffers hang out. 2853 01:12:32,556 --> 01:12:36,311 And we went to 2854 01:12:32,556 --> 01:12:36,311 a bar in New York City, 2855 01:12:32,556 --> 01:12:36,311 where bankers hang out. 2856 01:12:36,352 --> 01:12:38,729 So, who cheats more, 2857 01:12:36,352 --> 01:12:38,729 the bankers or 2858 01:12:36,352 --> 01:12:38,729 the politicians? 2859 01:12:38,771 --> 01:12:39,772 (LAUGHTER) 2860 01:12:40,731 --> 01:12:42,233 Who votes for bankers? 2861 01:12:43,651 --> 01:12:44,986 Who votes for politicians? 2862 01:12:45,028 --> 01:12:46,279 Okay, many more 2863 01:12:45,028 --> 01:12:46,279 for politicians. 2864 01:12:46,321 --> 01:12:48,364 The bankers cheated 2865 01:12:46,321 --> 01:12:48,364 twice as much. 2866 01:12:48,405 --> 01:12:50,449 (LAUGHTER AND CLAPPING) 2867 01:12:50,491 --> 01:12:52,409 You can't be happy 2868 01:12:50,491 --> 01:12:52,409 with this result. 2869 01:12:52,451 --> 01:12:57,456 (CHUCKLES) Like, 2870 01:12:52,451 --> 01:12:57,456 there's no way that 2871 01:12:52,451 --> 01:12:57,456 this is a good result. 2872 01:12:57,498 --> 01:13:00,001 If we took all the elements 2873 01:12:57,498 --> 01:13:00,001 that we studied 2874 01:13:00,043 --> 01:13:02,378 and we combined them 2875 01:13:00,043 --> 01:13:02,378 into one environment, 2876 01:13:02,419 --> 01:13:04,797 we would get 2877 01:13:02,419 --> 01:13:04,797 an environment that is 2878 01:13:02,419 --> 01:13:04,797 very similar to the one 2879 01:13:04,839 --> 01:13:08,968 that operated in 2880 01:13:04,839 --> 01:13:08,968 the financial crisis 2881 01:13:04,839 --> 01:13:08,968 of 2008. 2882 01:13:09,010 --> 01:13:11,470 MALE REPORTER: 2883 01:13:09,010 --> 01:13:11,470 Not in generations, 2884 01:13:09,010 --> 01:13:11,470 has Wall Street absorbed 2885 01:13:11,512 --> 01:13:13,764 the number of body blows 2886 01:13:11,512 --> 01:13:13,764 it took today. 2887 01:13:13,806 --> 01:13:16,934 Three of the five biggest 2888 01:13:13,806 --> 01:13:16,934 investment banks are gone. 2889 01:13:16,976 --> 01:13:19,937 The country's biggest 2890 01:13:16,976 --> 01:13:19,937 mortgage lender is gone. 2891 01:13:19,979 --> 01:13:23,440 ARIELY: We had politicians, 2892 01:13:19,979 --> 01:13:23,440 bank regulators 2893 01:13:19,979 --> 01:13:23,440 and even investors, 2894 01:13:23,482 --> 01:13:26,027 all influenced 2895 01:13:23,482 --> 01:13:26,027 by many factors. 2896 01:13:26,069 --> 01:13:29,822 Self-deception, social norms, 2897 01:13:26,069 --> 01:13:29,822 distance from money, 2898 01:13:29,864 --> 01:13:31,949 lying for the benefits 2899 01:13:29,864 --> 01:13:31,949 of other 2900 01:13:31,991 --> 01:13:33,701 and, of course, 2901 01:13:31,991 --> 01:13:33,701 conflicts of interest. 2902 01:13:36,287 --> 01:13:39,040 And this is what I think 2903 01:13:36,287 --> 01:13:39,040 corruption is all about. 2904 01:13:39,082 --> 01:13:41,959 It's about that when 2905 01:13:39,082 --> 01:13:41,959 you get into a system, 2906 01:13:42,001 --> 01:13:45,588 and something in the system 2907 01:13:42,001 --> 01:13:45,588 tells you that things 2908 01:13:42,001 --> 01:13:45,588 are wrong there, 2909 01:13:45,629 --> 01:13:49,050 all of a sudden, 2910 01:13:45,629 --> 01:13:49,050 you abandon your 2911 01:13:45,629 --> 01:13:49,050 own moral fiber. 2912 01:13:49,092 --> 01:13:51,094 And because of that, 2913 01:13:49,092 --> 01:13:51,094 we really need 2914 01:13:49,092 --> 01:13:51,094 to figure out 2915 01:13:51,135 --> 01:13:52,970 what can we do about it? 2916 01:13:53,012 --> 01:13:56,349 How can we get people 2917 01:13:53,012 --> 01:13:56,349 to behave better? 2918 01:13:56,391 --> 01:13:59,936 Because if we don't, 2919 01:13:56,391 --> 01:13:59,936 we're just going to get 2920 01:13:56,391 --> 01:13:59,936 more and more disasters 2921 01:13:59,977 --> 01:14:01,854 like the one we've 2922 01:13:59,977 --> 01:14:01,854 just experienced. 2923 01:14:02,605 --> 01:14:03,856 (CRICKETS CHIRPING) 2924 01:14:23,042 --> 01:14:23,960 (MANGALAVATHY 2925 01:14:23,042 --> 01:14:23,960 SPEAKING IN ENGLISH) 2926 01:14:24,001 --> 01:14:25,295 Our founder 2927 01:14:25,336 --> 01:14:29,506 was always very keen 2928 01:14:25,336 --> 01:14:29,506 about character formation, 2929 01:14:29,548 --> 01:14:31,801 uh, for children, 2930 01:14:31,842 --> 01:14:34,470 more than making 2931 01:14:31,842 --> 01:14:34,470 them score marks. 2932 01:14:36,847 --> 01:14:40,893 Because when we sow that seed 2933 01:14:36,847 --> 01:14:40,893 when they're very young, 2934 01:14:40,935 --> 01:14:43,062 when they grow up, 2935 01:14:40,935 --> 01:14:43,062 it blossoms. 2936 01:14:45,440 --> 01:14:46,941 (CHILDREN CHATTERING) 2937 01:14:53,823 --> 01:14:55,074 So if anybody 2938 01:14:53,823 --> 01:14:55,074 wants to purchase 2939 01:14:55,116 --> 01:14:56,784 any stationery 2940 01:14:55,116 --> 01:14:56,784 or other things, 2941 01:14:56,826 --> 01:15:01,580 the first things is, uh, 2942 01:14:56,826 --> 01:15:01,580 they'll come and look 2943 01:14:56,826 --> 01:15:01,580 at the price list. 2944 01:15:01,622 --> 01:15:04,125 And they'll pick whatever 2945 01:15:01,622 --> 01:15:04,125 they wish to take. 2946 01:15:04,167 --> 01:15:07,878 And they'll put the rupees 2947 01:15:04,167 --> 01:15:07,878 inside that bowl, 2948 01:15:07,920 --> 01:15:09,880 and there will 2949 01:15:07,920 --> 01:15:09,880 be no monitoring. 2950 01:15:09,922 --> 01:15:11,632 They'll get it by themselves. 2951 01:15:11,674 --> 01:15:13,134 (SPEAKING TAMIL) 2952 01:15:13,176 --> 01:15:17,472 At first, people took 2953 01:15:13,176 --> 01:15:17,472 things without paying. 2954 01:15:17,513 --> 01:15:19,682 They took things like 2955 01:15:17,513 --> 01:15:19,682 pencils and erasers 2956 01:15:20,766 --> 01:15:22,559 But then the principal 2957 01:15:22,601 --> 01:15:24,479 repeatedly told us 2958 01:15:22,601 --> 01:15:24,479 during assemblies that 2959 01:15:24,520 --> 01:15:26,897 it would actually 2960 01:15:24,520 --> 01:15:26,897 create a big loss 2961 01:15:26,939 --> 01:15:29,025 in the future 2962 01:15:26,939 --> 01:15:29,025 and would hurt us. 2963 01:15:29,066 --> 01:15:30,151 (TILAGAVATHI IN ENGLISH) 2964 01:15:30,193 --> 01:15:31,527 This honesty is happening 2965 01:15:31,568 --> 01:15:33,570 everywhere in our 2966 01:15:31,568 --> 01:15:33,570 school environment now. 2967 01:15:33,612 --> 01:15:35,323 From the children 2968 01:15:33,612 --> 01:15:35,323 in higher grades, 2969 01:15:35,365 --> 01:15:37,408 the children in lower grades 2970 01:15:35,365 --> 01:15:37,408 also came to know 2971 01:15:38,617 --> 01:15:39,994 what is meant by honesty. 2972 01:15:40,036 --> 01:15:41,162 (SPEAKING TAMIL) 2973 01:15:41,204 --> 01:15:42,913 For people looking 2974 01:15:41,204 --> 01:15:42,913 at it superficially, 2975 01:15:42,955 --> 01:15:45,124 it appears to be 2976 01:15:42,955 --> 01:15:45,124 a shop for things. 2977 01:15:45,166 --> 01:15:47,168 But if you look deeply, 2978 01:15:47,210 --> 01:15:49,170 it teaches us honesty. 2979 01:15:49,212 --> 01:15:53,174 And it is an example of 2980 01:15:49,212 --> 01:15:53,174 the trust madam has in us 2981 01:15:53,216 --> 01:15:55,551 and the trust students 2982 01:15:53,216 --> 01:15:55,551 have in each other. 2983 01:15:55,592 --> 01:15:56,635 (SPEAKING TAMIL) 2984 01:15:56,677 --> 01:15:59,555 Even though 2985 01:15:56,677 --> 01:15:59,555 I know I can pick up 2986 01:15:59,596 --> 01:16:03,184 what I want without paying 2987 01:16:03,226 --> 01:16:06,270 I don't because 2988 01:16:06,312 --> 01:16:09,148 if we live without stealing, 2989 01:16:06,312 --> 01:16:09,148 without cheating, 2990 01:16:09,190 --> 01:16:11,942 without lying, 2991 01:16:11,984 --> 01:16:13,569 we can win in life. 2992 01:16:19,534 --> 01:16:20,784 Many of the experiments 2993 01:16:19,534 --> 01:16:20,784 that we have conducted 2994 01:16:20,826 --> 01:16:25,122 are about trying to find 2995 01:16:20,826 --> 01:16:25,122 ways to curb dishonesty. 2996 01:16:25,164 --> 01:16:29,001 We went to UCLA 2997 01:16:25,164 --> 01:16:29,001 and we asked 2998 01:16:25,164 --> 01:16:29,001 about 500 undergrads 2999 01:16:29,043 --> 01:16:30,794 to try and recall 3000 01:16:29,043 --> 01:16:30,794 the 10 Commandments. 3001 01:16:33,630 --> 01:16:36,759 NINA: We asked people 3002 01:16:33,630 --> 01:16:36,759 to write down as many 3003 01:16:33,630 --> 01:16:36,759 of the 10 Commandments 3004 01:16:36,800 --> 01:16:38,594 as they could remember. 3005 01:16:38,635 --> 01:16:40,679 And then we put 3006 01:16:38,635 --> 01:16:40,679 them in a situation 3007 01:16:40,721 --> 01:16:43,099 where they could cheat 3008 01:16:40,721 --> 01:16:43,099 with the matrix task. 3009 01:16:43,140 --> 01:16:46,561 How many of them 3010 01:16:43,140 --> 01:16:46,561 do you think recalled 3011 01:16:43,140 --> 01:16:46,561 all 10 Commandments? 3012 01:16:46,602 --> 01:16:49,063 MAN: Zero. 3013 01:16:46,602 --> 01:16:49,063 Zero, that's right. 3014 01:16:46,602 --> 01:16:49,063 (CHUCKLES) 3015 01:16:49,105 --> 01:16:51,648 By the way, 3016 01:16:49,105 --> 01:16:51,648 they invented lots 3017 01:16:49,105 --> 01:16:51,648 of interesting ones. 3018 01:16:51,690 --> 01:16:54,235 (AUDIENCE LAUGHING) 3019 01:16:54,277 --> 01:16:57,280 What happened after 3020 01:16:54,277 --> 01:16:57,280 people tried to recall 3021 01:16:54,277 --> 01:16:57,280 the 10 Commandments, 3022 01:16:57,321 --> 01:17:01,158 even if they 3023 01:16:57,321 --> 01:17:01,158 were unsuccessful, 3024 01:16:57,321 --> 01:17:01,158 nobody cheated. 3025 01:17:01,200 --> 01:17:04,078 It wasn't as if 3026 01:17:01,200 --> 01:17:04,078 the people who remembered 3027 01:17:01,200 --> 01:17:04,078 more commandments, 3028 01:17:04,120 --> 01:17:06,205 the people who are 3029 01:17:04,120 --> 01:17:06,205 presumably more religious, 3030 01:17:04,120 --> 01:17:06,205 cheated less, 3031 01:17:06,247 --> 01:17:08,291 and the people who 3032 01:17:06,247 --> 01:17:08,291 remembered almost none 3033 01:17:06,247 --> 01:17:08,291 of them, cheated more. 3034 01:17:08,332 --> 01:17:10,042 Nobody cheated. 3035 01:17:10,084 --> 01:17:14,755 NINA: It didn't matter 3036 01:17:10,084 --> 01:17:14,755 what religion 3037 01:17:10,084 --> 01:17:14,755 the participants had. 3038 01:17:14,797 --> 01:17:17,300 You know what the 10 3039 01:17:14,797 --> 01:17:17,300 Commandments are about. 3040 01:17:17,341 --> 01:17:21,345 They are about moral code, 3041 01:17:17,341 --> 01:17:21,345 they are about 3042 01:17:17,341 --> 01:17:21,345 proper behavior, 3043 01:17:21,387 --> 01:17:23,722 and just knowing that 3044 01:17:21,387 --> 01:17:23,722 and being reminded of that 3045 01:17:23,764 --> 01:17:25,724 decreases dishonesty. 3046 01:17:25,766 --> 01:17:28,769 In fact, even when we take 3047 01:17:25,766 --> 01:17:28,769 self-declared atheists 3048 01:17:28,811 --> 01:17:31,814 and asked them to 3049 01:17:28,811 --> 01:17:31,814 swear on the Bible, 3050 01:17:28,811 --> 01:17:31,814 they stopped cheating. 3051 01:17:31,855 --> 01:17:34,900 It is not about 3052 01:17:31,855 --> 01:17:34,900 heaven and hell 3053 01:17:31,855 --> 01:17:34,900 and being caught. 3054 01:17:34,942 --> 01:17:39,113 It's about reminding 3055 01:17:34,942 --> 01:17:39,113 ourselves about 3056 01:17:34,942 --> 01:17:39,113 our own moral fiber. 3057 01:17:41,907 --> 01:17:44,118 We found this result 3058 01:17:41,907 --> 01:17:44,118 to be very promising. 3059 01:17:44,160 --> 01:17:47,371 But we wanted to test it 3060 01:17:44,160 --> 01:17:47,371 in a non-religious context. 3061 01:17:47,413 --> 01:17:50,749 So, we went to MIT 3062 01:17:47,413 --> 01:17:50,749 and we did a similar 3063 01:17:47,413 --> 01:17:50,749 experiment with honor codes. 3064 01:17:52,668 --> 01:17:55,171 So we got students at MIT 3065 01:17:52,668 --> 01:17:55,171 to sign the honor code, 3066 01:17:55,212 --> 01:17:56,631 "I understand 3067 01:17:55,212 --> 01:17:56,631 that this short study 3068 01:17:56,672 --> 01:17:58,132 "falls under 3069 01:17:56,672 --> 01:17:58,132 the MIT Honor Code." 3070 01:17:58,174 --> 01:18:01,344 They did it, shredded 3071 01:17:58,174 --> 01:18:01,344 the piece of paper, 3072 01:17:58,174 --> 01:18:01,344 what happened? 3073 01:18:02,136 --> 01:18:04,054 No cheating whatsoever. 3074 01:18:04,096 --> 01:18:05,181 And no cheating 3075 01:18:04,096 --> 01:18:05,181 whatsoever 3076 01:18:05,222 --> 01:18:07,975 despite the fact 3077 01:18:05,222 --> 01:18:07,975 that MIT doesn't 3078 01:18:05,222 --> 01:18:07,975 have an honor code. 3079 01:18:08,017 --> 01:18:08,809 (LAUGHTER) 3080 01:18:10,520 --> 01:18:13,022 Then we replicated 3081 01:18:10,520 --> 01:18:13,022 the experiment 3082 01:18:10,520 --> 01:18:13,022 at Princeton. 3083 01:18:13,063 --> 01:18:15,483 Princeton has a very 3084 01:18:13,063 --> 01:18:15,483 strong honor code. 3085 01:18:15,525 --> 01:18:20,279 In fact, the freshmen 3086 01:18:15,525 --> 01:18:20,279 get a whole week of 3087 01:18:15,525 --> 01:18:20,279 a crash course on morality, 3088 01:18:20,321 --> 01:18:22,031 lectures, discussion. 3089 01:18:22,072 --> 01:18:25,075 Their a cappella 3090 01:18:22,072 --> 01:18:25,075 group has a song 3091 01:18:22,072 --> 01:18:25,075 on the honor code. 3092 01:18:25,117 --> 01:18:26,410 (SINGING) 3093 01:18:29,955 --> 01:18:33,250 It's an awful song, 3094 01:18:29,955 --> 01:18:33,250 by the way, 3095 01:18:29,955 --> 01:18:33,250 but they have it. 3096 01:18:33,292 --> 01:18:37,672 So we took 3097 01:18:33,292 --> 01:18:37,672 the Princeton students 3098 01:18:33,292 --> 01:18:37,672 signing the honor code 3099 01:18:37,713 --> 01:18:39,006 and not signing 3100 01:18:37,713 --> 01:18:39,006 the honor code, 3101 01:18:39,048 --> 01:18:41,634 the MIT students 3102 01:18:39,048 --> 01:18:41,634 signing the honor code 3103 01:18:39,048 --> 01:18:41,634 and not. 3104 01:18:41,676 --> 01:18:44,554 Was there any 3105 01:18:41,676 --> 01:18:44,554 difference? No. 3106 01:18:44,595 --> 01:18:46,681 When they did not 3107 01:18:44,595 --> 01:18:46,681 sign the honor codes 3108 01:18:46,722 --> 01:18:48,891 they both cheated 3109 01:18:46,722 --> 01:18:48,891 to the same level. 3110 01:18:48,932 --> 01:18:52,436 When they signed 3111 01:18:48,932 --> 01:18:52,436 the honor code, 3112 01:18:48,932 --> 01:18:52,436 none of them cheated. 3113 01:18:52,478 --> 01:18:55,648 I think this is 3114 01:18:52,478 --> 01:18:55,648 kind of a mixture 3115 01:18:52,478 --> 01:18:55,648 of good news and bad news. 3116 01:18:55,690 --> 01:18:59,443 The bad news is that 3117 01:18:55,690 --> 01:18:59,443 the crash course on morality, 3118 01:18:59,485 --> 01:19:00,861 particularly 3119 01:18:59,485 --> 01:19:00,861 the Princeton version, 3120 01:19:00,903 --> 01:19:04,198 doesn't seem to 3121 01:19:00,903 --> 01:19:04,198 have any effect 3122 01:19:00,903 --> 01:19:04,198 two weeks down the road. 3123 01:19:04,240 --> 01:19:07,159 The good news is that even 3124 01:19:04,240 --> 01:19:07,159 without a crash course 3125 01:19:07,201 --> 01:19:10,787 reminding people about 3126 01:19:07,201 --> 01:19:10,787 their own moral fiber, 3127 01:19:10,829 --> 01:19:12,707 does change 3128 01:19:10,829 --> 01:19:12,707 how people behave. 3129 01:19:12,748 --> 01:19:14,458 The fact that 3130 01:19:12,748 --> 01:19:14,458 we can change you 3131 01:19:14,500 --> 01:19:16,711 with these tiny, 3132 01:19:14,500 --> 01:19:16,711 tiny interventions 3133 01:19:16,752 --> 01:19:18,295 is actually at the heart 3134 01:19:16,752 --> 01:19:18,295 of behavioral economics. 3135 01:19:18,337 --> 01:19:21,882 It's this idea 3136 01:19:18,337 --> 01:19:21,882 that we think that 3137 01:19:18,337 --> 01:19:21,882 to change people's behavior 3138 01:19:21,924 --> 01:19:25,595 we need to 3139 01:19:21,924 --> 01:19:25,595 change a society 3140 01:19:21,924 --> 01:19:25,595 or change a culture. 3141 01:19:25,636 --> 01:19:28,347 And in fact, sometimes, 3142 01:19:25,636 --> 01:19:28,347 little, tiny tweaks 3143 01:19:25,636 --> 01:19:28,347 around the edges 3144 01:19:28,389 --> 01:19:30,140 can have big impacts 3145 01:19:28,389 --> 01:19:30,140 on what we do. 3146 01:19:30,182 --> 01:19:32,101 I feel that both, 3147 01:19:30,182 --> 01:19:32,101 in collaborating 3148 01:19:32,142 --> 01:19:34,562 with organization 3149 01:19:32,142 --> 01:19:34,562 as well as government, 3150 01:19:34,604 --> 01:19:36,813 we could make 3151 01:19:34,604 --> 01:19:36,813 a difference as scientists. 3152 01:19:36,855 --> 01:19:40,192 I think we could 3153 01:19:36,855 --> 01:19:40,192 design intervention 3154 01:19:40,234 --> 01:19:43,904 that would be helpful 3155 01:19:40,234 --> 01:19:43,904 in reducing 3156 01:19:40,234 --> 01:19:43,904 unethical behavior 3157 01:19:43,946 --> 01:19:46,949 at work as well as 3158 01:19:43,946 --> 01:19:46,949 in society, more broadly. 3159 01:19:54,498 --> 01:19:57,918 The Behavioural 3160 01:19:54,498 --> 01:19:57,918 Insights Team was set up 3161 01:19:54,498 --> 01:19:57,918 by the British government, 3162 01:19:57,960 --> 01:20:00,296 by Prime Minister 3163 01:19:57,960 --> 01:20:00,296 David Cameron in 2010 3164 01:20:00,337 --> 01:20:02,757 with the new 3165 01:20:00,337 --> 01:20:02,757 coalition government. 3166 01:20:02,798 --> 01:20:05,134 And the idea was to introduce 3167 01:20:02,798 --> 01:20:05,134 a more realistic model, 3168 01:20:05,175 --> 01:20:08,011 into, um, how people 3169 01:20:05,175 --> 01:20:08,011 actually make decisions, 3170 01:20:08,053 --> 01:20:09,930 and, um, what drives 3171 01:20:08,053 --> 01:20:09,930 their behavior, 3172 01:20:09,972 --> 01:20:11,515 and if we did that, 3173 01:20:09,972 --> 01:20:11,515 we'd make better policy. 3174 01:20:13,768 --> 01:20:16,853 It turns out a lot of 3175 01:20:13,768 --> 01:20:16,853 both tax and benefits 3176 01:20:13,768 --> 01:20:16,853 actually rest on honesty. 3177 01:20:18,397 --> 01:20:21,066 When we add one line into 3178 01:20:18,397 --> 01:20:21,066 our tax letter saying, 3179 01:20:21,108 --> 01:20:23,319 "Most people pay 3180 01:20:21,108 --> 01:20:23,319 their tax on time," 3181 01:20:23,360 --> 01:20:26,029 it turns out, 3182 01:20:23,360 --> 01:20:26,029 not only is it effective, 3183 01:20:26,071 --> 01:20:28,616 it's also a nicer way 3184 01:20:26,071 --> 01:20:28,616 of encouraging 3185 01:20:26,071 --> 01:20:28,616 people to pay their tax 3186 01:20:28,658 --> 01:20:30,367 than just to threaten them. 3187 01:20:30,409 --> 01:20:35,414 We increased payment rates 3188 01:20:30,409 --> 01:20:35,414 from about 30% to about 35%. 3189 01:20:35,456 --> 01:20:37,916 Now, you could say 3190 01:20:35,456 --> 01:20:37,916 that's not very much. 3191 01:20:37,958 --> 01:20:41,253 No, it's not going 3192 01:20:37,958 --> 01:20:41,253 from 30% to 100%. 3193 01:20:41,295 --> 01:20:44,298 Or you could say, 3194 01:20:41,295 --> 01:20:44,298 "This is literally 3195 01:20:41,295 --> 01:20:44,298 just one line of text." 3196 01:20:44,340 --> 01:20:45,424 And suddenly 3197 01:20:44,340 --> 01:20:45,424 you're talking about 3198 01:20:45,466 --> 01:20:47,301 hundreds of millions 3199 01:20:45,466 --> 01:20:47,301 of pounds of revenue 3200 01:20:47,343 --> 01:20:49,512 brought forward to 3201 01:20:47,343 --> 01:20:49,512 your tax authority. 3202 01:20:50,513 --> 01:20:52,222 Once you start 3203 01:20:50,513 --> 01:20:52,222 turning the needle 3204 01:20:52,264 --> 01:20:55,184 in lots of different 3205 01:20:52,264 --> 01:20:55,184 places simultaneously, 3206 01:20:55,225 --> 01:20:59,146 you start to see the effects 3207 01:20:55,225 --> 01:20:59,146 build upon one another 3208 01:20:59,188 --> 01:21:01,732 and it starts to add up 3209 01:20:59,188 --> 01:21:01,732 to something quite profound. 3210 01:21:01,774 --> 01:21:03,567 Dishonesty is 3211 01:21:01,774 --> 01:21:03,567 sort of contagious 3212 01:21:03,609 --> 01:21:05,110 and we see this 3213 01:21:03,609 --> 01:21:05,110 in many contexts, 3214 01:21:05,152 --> 01:21:09,114 both in the real world 3215 01:21:05,152 --> 01:21:09,114 and in lab experiments. 3216 01:21:09,156 --> 01:21:11,742 It has an even wider 3217 01:21:09,156 --> 01:21:11,742 ramification which is, 3218 01:21:11,784 --> 01:21:13,619 how do you feel about 3219 01:21:11,784 --> 01:21:13,619 other people around you? 3220 01:21:14,578 --> 01:21:16,330 In the Scandinavian countries, 3221 01:21:16,372 --> 01:21:20,584 more than 60% of people 3222 01:21:16,372 --> 01:21:20,584 will generally say 3223 01:21:16,372 --> 01:21:20,584 most people can be trusted. 3224 01:21:20,626 --> 01:21:23,629 In other countries, 3225 01:21:20,626 --> 01:21:23,629 much of Africa 3226 01:21:20,626 --> 01:21:23,629 and South America, 3227 01:21:23,671 --> 01:21:25,756 it's often below 10%. 3228 01:21:27,508 --> 01:21:29,552 It's an enormous advantage 3229 01:21:27,508 --> 01:21:29,552 to live in a country 3230 01:21:29,593 --> 01:21:30,969 where there's 3231 01:21:29,593 --> 01:21:30,969 high social trust. 3232 01:21:31,011 --> 01:21:33,848 It turns out it boosts 3233 01:21:31,011 --> 01:21:33,848 economic growth. 3234 01:21:33,889 --> 01:21:35,182 When you build it 3235 01:21:33,889 --> 01:21:35,182 into an equation, 3236 01:21:35,224 --> 01:21:36,809 it's more important, 3237 01:21:35,224 --> 01:21:36,809 for example, 3238 01:21:36,851 --> 01:21:38,644 than levels of skills 3239 01:21:36,851 --> 01:21:38,644 in the economy. 3240 01:21:41,938 --> 01:21:43,524 We've been kind of 3241 01:21:41,938 --> 01:21:43,524 stumbling in the dark 3242 01:21:43,566 --> 01:21:44,859 with really naive models 3243 01:21:44,900 --> 01:21:46,861 of human behavior 3244 01:21:44,900 --> 01:21:46,861 built into policy. 3245 01:21:46,902 --> 01:21:48,529 Imagine what we can do 3246 01:21:48,571 --> 01:21:51,948 if we put even 3247 01:21:48,571 --> 01:21:51,948 a half-decent model 3248 01:21:48,571 --> 01:21:51,948 of how people behave 3249 01:21:51,990 --> 01:21:55,285 into, um, 3250 01:21:51,990 --> 01:21:55,285 what we do and how we design 3251 01:21:51,990 --> 01:21:55,285 our economies and societies. 3252 01:21:59,039 --> 01:22:02,084 How many people here 3253 01:21:59,039 --> 01:22:02,084 grew up in countries 3254 01:21:59,039 --> 01:22:02,084 outside of the US? 3255 01:22:02,125 --> 01:22:03,293 Please raise your hands. 3256 01:22:03,335 --> 01:22:05,504 Keep your hands up, 3257 01:22:03,335 --> 01:22:05,504 outside of the US. 3258 01:22:05,546 --> 01:22:07,757 Okay. And how many of you 3259 01:22:07,798 --> 01:22:09,759 think that people 3260 01:22:07,798 --> 01:22:09,759 in your country of origin 3261 01:22:09,800 --> 01:22:11,594 cheat less than Americans? 3262 01:22:11,635 --> 01:22:13,721 Less than Americans, 3263 01:22:11,635 --> 01:22:13,721 keep your hands up. 3264 01:22:14,304 --> 01:22:15,556 Canadian? 3265 01:22:15,598 --> 01:22:16,640 (LAUGHTER) 3266 01:22:17,307 --> 01:22:18,809 British? 3267 01:22:18,851 --> 01:22:20,436 British. 3268 01:22:18,851 --> 01:22:20,436 Yeah, of course. 3269 01:22:20,477 --> 01:22:21,520 (LAUGHTER) 3270 01:22:23,272 --> 01:22:25,399 British. 3271 01:22:25,441 --> 01:22:27,484 Anybody else thought 3272 01:22:25,441 --> 01:22:27,484 that they cheat less? 3273 01:22:28,193 --> 01:22:29,445 MAN: Tanzania. 3274 01:22:29,486 --> 01:22:31,280 ARIELY: Tanzania? 3275 01:22:31,321 --> 01:22:32,322 Are you joking? 3276 01:22:32,364 --> 01:22:33,323 (LAUGHTER) 3277 01:22:36,159 --> 01:22:38,161 I think you didn't 3278 01:22:36,159 --> 01:22:38,161 hear the question. 3279 01:22:38,203 --> 01:22:38,995 (LAUGHTER) 3280 01:22:40,997 --> 01:22:42,374 So, I grew up in Israel, 3281 01:22:42,416 --> 01:22:45,836 so the first place 3282 01:22:42,416 --> 01:22:45,836 I went to test was Israel. 3283 01:22:45,878 --> 01:22:47,504 I was sure 3284 01:22:45,878 --> 01:22:47,504 that the Israelis 3285 01:22:45,878 --> 01:22:47,504 would cheat more. 3286 01:22:47,546 --> 01:22:49,673 No, they cheat 3287 01:22:47,546 --> 01:22:49,673 just the same. 3288 01:22:49,715 --> 01:22:55,095 We tried Turkey, 3289 01:22:49,715 --> 01:22:55,095 China, Colombia, 3290 01:22:49,715 --> 01:22:55,095 South Africa, Portugal. 3291 01:22:55,137 --> 01:22:57,932 We tried Germany. 3292 01:22:57,973 --> 01:23:00,976 And in all of those 3293 01:22:57,973 --> 01:23:00,976 countries, we don't find 3294 01:22:57,973 --> 01:23:00,976 any real difference. 3295 01:23:01,685 --> 01:23:03,479 Now, how can it be? 3296 01:23:03,520 --> 01:23:05,314 We've all traveled, 3297 01:23:03,520 --> 01:23:05,314 we've all been to 3298 01:23:03,520 --> 01:23:05,314 different places, 3299 01:23:05,355 --> 01:23:06,816 and we all get 3300 01:23:05,355 --> 01:23:06,816 the feeling 3301 01:23:06,857 --> 01:23:09,485 that cheating 3302 01:23:06,857 --> 01:23:09,485 feels differently 3303 01:23:06,857 --> 01:23:09,485 in different places. 3304 01:23:10,945 --> 01:23:12,404 And here's the thing. 3305 01:23:12,446 --> 01:23:15,365 Our experiments are 3306 01:23:12,446 --> 01:23:15,365 general and abstract. 3307 01:23:16,659 --> 01:23:18,160 And because of that, 3308 01:23:16,659 --> 01:23:18,160 they capture 3309 01:23:18,201 --> 01:23:20,746 the basic human 3310 01:23:18,201 --> 01:23:20,746 ability to cheat 3311 01:23:20,788 --> 01:23:22,957 and feel good 3312 01:23:20,788 --> 01:23:22,957 about ourselves. 3313 01:23:22,998 --> 01:23:24,750 And from that perspective, 3314 01:23:22,998 --> 01:23:24,750 we're not different. 3315 01:23:24,792 --> 01:23:26,502 We're the same 3316 01:23:24,792 --> 01:23:26,502 the world over. 3317 01:23:27,920 --> 01:23:29,630 And for me this 3318 01:23:27,920 --> 01:23:29,630 is the big lesson. 3319 01:23:29,672 --> 01:23:32,925 It's not about being bad, 3320 01:23:29,672 --> 01:23:32,925 it's about being human. 3321 01:23:32,967 --> 01:23:35,469 And because of that, 3322 01:23:32,967 --> 01:23:35,469 it means that we all 3323 01:23:32,967 --> 01:23:35,469 need to think about 3324 01:23:35,511 --> 01:23:39,723 how do we protect ourselves 3325 01:23:35,511 --> 01:23:39,723 against our own bad behavior 3326 01:23:39,765 --> 01:23:42,017 and the bad behavior 3327 01:23:39,765 --> 01:23:42,017 of other people. 3328 01:23:44,227 --> 01:23:45,020 (SCREAMING) 3329 01:23:48,524 --> 01:23:50,192 We have much more to learn 3330 01:23:50,233 --> 01:23:53,320 and a lot to gain 3331 01:23:50,233 --> 01:23:53,320 from understanding 3332 01:23:50,233 --> 01:23:53,320 our ethical shortcomings. 3333 01:23:55,489 --> 01:23:57,658 When it comes to building 3334 01:23:55,489 --> 01:23:57,658 the physical world, 3335 01:23:57,700 --> 01:23:59,451 we seem to understand 3336 01:23:57,700 --> 01:23:59,451 our limitations. 3337 01:24:00,786 --> 01:24:03,622 We build things 3338 01:24:00,786 --> 01:24:03,622 like roads and bridges 3339 01:24:03,664 --> 01:24:05,374 to help us with 3340 01:24:03,664 --> 01:24:05,374 the things that 3341 01:24:05,415 --> 01:24:07,167 we can't do 3342 01:24:05,415 --> 01:24:07,167 perfectly on our own. 3343 01:24:08,502 --> 01:24:10,963 But when it comes 3344 01:24:08,502 --> 01:24:10,963 to the mental world, 3345 01:24:11,005 --> 01:24:14,591 we somehow forget the idea 3346 01:24:11,005 --> 01:24:14,591 that we're limited, 3347 01:24:11,005 --> 01:24:14,591 that we're fallible. 3348 01:24:16,760 --> 01:24:19,889 Science has some 3349 01:24:16,760 --> 01:24:19,889 starting points to help us 3350 01:24:16,760 --> 01:24:19,889 think about this. 3351 01:24:21,015 --> 01:24:23,308 It's not going to be simple, 3352 01:24:23,350 --> 01:24:25,394 but we all have 3353 01:24:23,350 --> 01:24:25,394 the capacity to build 3354 01:24:25,435 --> 01:24:28,397 a better, more ethical, 3355 01:24:25,435 --> 01:24:28,397 more honest world. 3356 01:24:32,776 --> 01:24:34,486 It took me a long time 3357 01:24:32,776 --> 01:24:34,486 to come to grips 3358 01:24:34,528 --> 01:24:36,780 with the fact that 3359 01:24:34,528 --> 01:24:36,780 I was gonna go to prison. 3360 01:24:36,822 --> 01:24:39,157 And it wasn't because 3361 01:24:36,822 --> 01:24:39,157 I didn't know 3362 01:24:36,822 --> 01:24:39,157 that I was guilty. 3363 01:24:39,199 --> 01:24:41,535 I mean, I knew 3364 01:24:39,199 --> 01:24:41,535 for sure that I was. 3365 01:24:41,577 --> 01:24:43,787 I knew that what I 3366 01:24:41,577 --> 01:24:43,787 had done is wrong, 3367 01:24:41,577 --> 01:24:43,787 and I wanted to make it right, 3368 01:24:43,829 --> 01:24:47,666 but what I couldn't 3369 01:24:43,829 --> 01:24:47,666 come to face with 3370 01:24:43,829 --> 01:24:47,666 was the consequences. 3371 01:24:47,708 --> 01:24:49,376 I had to fall on a sword 3372 01:24:49,418 --> 01:24:51,670 and let everybody know that 3373 01:24:49,418 --> 01:24:51,670 I'd basically screwed up 3374 01:24:51,712 --> 01:24:54,381 and I'd made some 3375 01:24:51,712 --> 01:24:54,381 terrible, terrible choices. 3376 01:24:54,423 --> 01:24:58,385 It really... I mean, 3377 01:24:54,423 --> 01:24:58,385 it destroyed my life, 3378 01:24:54,423 --> 01:24:58,385 to be honest with you. 3379 01:25:00,220 --> 01:25:01,931 I'm pretty honest now. 3380 01:25:00,220 --> 01:25:01,931 I'm about 3381 01:25:01,972 --> 01:25:04,182 like Honest Abe, 3382 01:25:01,972 --> 01:25:04,182 but I'm... (LAUGHS) 3383 01:25:04,224 --> 01:25:06,936 I try to tell the truth 3384 01:25:04,224 --> 01:25:06,936 about everything. 3385 01:25:06,977 --> 01:25:09,730 It's not like 3386 01:25:06,977 --> 01:25:09,730 there was one thing 3387 01:25:06,977 --> 01:25:09,730 where I said like, 3388 01:25:09,772 --> 01:25:13,525 "That was so wrong. 3389 01:25:09,772 --> 01:25:13,525 I'm never gonna do 3390 01:25:09,772 --> 01:25:13,525 that ever again. I'm done." 3391 01:25:13,567 --> 01:25:17,446 It's more like, 3392 01:25:13,567 --> 01:25:17,446 on everything that I did, 3393 01:25:17,487 --> 01:25:20,866 there were parts 3394 01:25:17,487 --> 01:25:20,866 that I didn't like 3395 01:25:17,487 --> 01:25:20,866 that bothered me 3396 01:25:20,908 --> 01:25:22,910 and those added up over time. 3397 01:25:22,952 --> 01:25:24,453 I regret it all. 3398 01:25:22,952 --> 01:25:24,453 I mean, because 3399 01:25:24,494 --> 01:25:26,914 I would like to be 3400 01:25:24,494 --> 01:25:26,914 honest with my girls 3401 01:25:26,956 --> 01:25:31,001 and tell them that I went 3402 01:25:26,956 --> 01:25:31,001 the higher route and 3403 01:25:26,956 --> 01:25:31,001 that I didn't cheat, 3404 01:25:31,043 --> 01:25:32,795 and that one wrong 3405 01:25:31,043 --> 01:25:32,795 doesn't make a right 3406 01:25:32,836 --> 01:25:34,379 and preach all that 3407 01:25:32,836 --> 01:25:34,379 to them, but I can't. 3408 01:25:34,421 --> 01:25:35,965 I mean, if my girls ask me 3409 01:25:34,421 --> 01:25:35,965 about my infidelity, 3410 01:25:36,006 --> 01:25:37,841 I'm gonna be honest with them 3411 01:25:37,883 --> 01:25:39,969 because it's who I am, 3412 01:25:37,883 --> 01:25:39,969 and I need to own it. 3413 01:25:40,010 --> 01:25:43,680 I used to think of 3414 01:25:40,010 --> 01:25:43,680 the world in terms of 3415 01:25:40,010 --> 01:25:43,680 good people and bad people. 3416 01:25:43,722 --> 01:25:46,558 And now I think of 3417 01:25:43,722 --> 01:25:46,558 the world as people. 3418 01:25:43,722 --> 01:25:46,558 (LAUGHS) 3419 01:25:46,600 --> 01:25:47,810 When I do 3420 01:25:46,600 --> 01:25:47,810 get out of jail, 3421 01:25:47,851 --> 01:25:49,394 my brother said 3422 01:25:47,851 --> 01:25:49,394 he will help me, 3423 01:25:49,436 --> 01:25:51,897 but I just don't know what 3424 01:25:49,436 --> 01:25:51,897 I'm gonna do at all. Uh... 3425 01:25:51,939 --> 01:25:54,149 I figured I'll have a lot 3426 01:25:51,939 --> 01:25:54,149 of time to think about that. 191537

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