All language subtitles for 22 - Selling the Benefits NOT the Features English

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These are the user uploaded subtitles that are being translated: 1 00:00:00,150 --> 00:00:00,480 ‫Okay. 2 00:00:00,480 --> 00:00:06,140 ‫So let's have a look and see how we can write a really great description for our product. 3 00:00:06,150 --> 00:00:10,070 ‫And you can see here, I've written sell the benefits, not the features. 4 00:00:10,080 --> 00:00:15,360 ‫This is a key point which I'm going to expand on as we go through this lecture. 5 00:00:15,600 --> 00:00:20,910 ‫But before we get into that, one of the things I do want to say is that product descriptions do not 6 00:00:20,910 --> 00:00:22,340 ‫have to be complicated. 7 00:00:22,350 --> 00:00:26,550 ‫In fact, the shorter and more concise they are, the better. 8 00:00:26,730 --> 00:00:32,400 ‫What I often see is people writing very long product descriptions, and really, for the most part, 9 00:00:32,400 --> 00:00:37,950 ‫that is not necessary, particularly in our case when we're selling impulse items. 10 00:00:38,220 --> 00:00:43,020 ‫Imagine you write a very long product description, which you're expecting somebody to read. 11 00:00:43,020 --> 00:00:47,040 ‫We're trying to sell something on impulse here, and you're asking them to read through 10 minutes of 12 00:00:47,040 --> 00:00:47,730 ‫your text. 13 00:00:47,730 --> 00:00:50,040 ‫Okay, they're not going to do it. 14 00:00:50,040 --> 00:00:53,610 ‫And if they are, it's probably not going to have the desired impact that you want. 15 00:00:53,610 --> 00:00:58,830 ‫They want to look at a very concise description that tells them about the product, look at some great 16 00:00:58,830 --> 00:01:03,810 ‫images, see that the price is right, and then go ahead and actually make the purchase. 17 00:01:03,810 --> 00:01:05,880 ‫That is what we're trying to achieve. 18 00:01:05,910 --> 00:01:06,090 ‫Okay. 19 00:01:06,180 --> 00:01:09,630 ‫So what do I mean about benefits and features? 20 00:01:09,630 --> 00:01:13,170 ‫What do I mean about selling the benefits and not the features? 21 00:01:13,530 --> 00:01:18,240 ‫So let's just think about that necklace that we were looking at, the little poor pendant. 22 00:01:18,240 --> 00:01:26,850 ‫The features of that poor pendant are its chain length, its weight, the overall size of the pendant. 23 00:01:26,850 --> 00:01:29,460 ‫Those things are the features. 24 00:01:29,670 --> 00:01:35,460 ‫So imagine if you went into a store and the salesman said to you, you're really going to love this. 25 00:01:35,460 --> 00:01:39,750 ‫This this product has a chain length of 50 centimeters. 26 00:01:39,870 --> 00:01:45,900 ‫It weighs five grams, and the pendant itself measures 2 to 3 centimeters across. 27 00:01:46,200 --> 00:01:47,910 ‫What would you think at that stage? 28 00:01:47,910 --> 00:01:49,710 ‫You probably think that's a bit weird. 29 00:01:49,710 --> 00:01:51,660 ‫Why is he telling me these things? 30 00:01:51,660 --> 00:01:52,800 ‫But they're all correct, right? 31 00:01:52,800 --> 00:01:54,900 ‫That's what basically what the product is all about. 32 00:01:55,140 --> 00:01:59,820 ‫It feels weird and it doesn't make you want to buy the product because he's basically describing the 33 00:01:59,820 --> 00:02:00,660 ‫features. 34 00:02:01,050 --> 00:02:06,390 ‫But what if he were to sell you the benefits, which in fact is what happens every single time? 35 00:02:06,540 --> 00:02:10,890 ‫What he's likely to say is something like, You're going to absolutely love this product. 36 00:02:10,890 --> 00:02:14,310 ‫It's such a fantastic way to show your love of dogs. 37 00:02:14,340 --> 00:02:19,920 ‫It has a beautiful alloy finish to it and just sits really comfortably around the neck. 38 00:02:20,070 --> 00:02:21,150 ‫See what I've done there? 39 00:02:21,180 --> 00:02:25,050 ‫We're talking about exactly the same product, but what I've talked about there, literally off the 40 00:02:25,050 --> 00:02:30,000 ‫top of my head are the benefits, huge difference between benefits and features. 41 00:02:30,000 --> 00:02:36,180 ‫I hope you can see straight away why that makes such an enormous difference to your sales, and that 42 00:02:36,180 --> 00:02:41,580 ‫is why you want to sell well, you want to emphasize the benefits and not the features within your product 43 00:02:41,580 --> 00:02:42,360 ‫description. 44 00:02:42,630 --> 00:02:48,600 ‫So by way of example, let's actually go back to my product and actually write out a very concise product 45 00:02:48,600 --> 00:02:50,910 ‫description that does exactly that. 46 00:02:51,550 --> 00:02:51,700 ‫Okay. 47 00:02:51,900 --> 00:02:55,940 ‫So here we are back on the description now pro tip here. 48 00:02:55,950 --> 00:02:57,270 ‫A great way to start. 49 00:02:57,270 --> 00:03:00,120 ‫Any description is to write a question. 50 00:03:00,300 --> 00:03:04,740 ‫A question is a great way of drawing somebody in to what you're about to write. 51 00:03:04,830 --> 00:03:08,460 ‫So a really nice question here would be something like wouldn't. 52 00:03:10,240 --> 00:03:14,650 ‫You love to own this stunning. 53 00:03:16,120 --> 00:03:16,960 ‫Necklace. 54 00:03:17,940 --> 00:03:18,300 ‫Okay. 55 00:03:18,300 --> 00:03:22,170 ‫I know that's super simple and repeating to a certain amount what I've written in the title, which 56 00:03:22,170 --> 00:03:24,930 ‫is also fine, but are that copywriting skills again? 57 00:03:24,930 --> 00:03:30,330 ‫Okay, so the title leads into the next part and it basically says to the person, you know, well, 58 00:03:30,330 --> 00:03:32,070 ‫as you can read, wouldn't you love to own it? 59 00:03:32,070 --> 00:03:35,250 ‫And they're like, Yeah, okay, maybe I would let me read on a little bit further. 60 00:03:35,340 --> 00:03:36,480 ‫Do you see what's happened there? 61 00:03:36,480 --> 00:03:41,550 ‫Some really basic psychology that it gets people to read the next part of my description. 62 00:03:41,730 --> 00:03:45,450 ‫Now, this is where we want to keep things simple, as I said. 63 00:03:45,600 --> 00:03:49,350 ‫So what we do here is we write three bullet points. 64 00:03:49,350 --> 00:03:54,690 ‫So you can come up here to these three little dots here and you can select bullet points, and then 65 00:03:54,690 --> 00:03:58,230 ‫we can write out the three key benefits. 66 00:03:58,230 --> 00:04:06,930 ‫So I could write the perfect way to show your love of. 67 00:04:07,760 --> 00:04:09,410 ‫Looks all right. 68 00:04:10,240 --> 00:04:13,690 ‫Then I could write a beautiful. 69 00:04:14,550 --> 00:04:17,550 ‫Pendent for every. 70 00:04:19,050 --> 00:04:19,840 ‫Occasion. 71 00:04:19,980 --> 00:04:21,480 ‫Let me write pendent correctly. 72 00:04:22,440 --> 00:04:24,400 ‫And also occasion what happened there. 73 00:04:24,420 --> 00:04:31,440 ‫So, okay, so two really nice benefits then let's finish off with a quality. 74 00:04:32,800 --> 00:04:34,150 ‫Alloy finish. 75 00:04:35,640 --> 00:04:38,730 ‫Available in three. 76 00:04:39,000 --> 00:04:40,020 ‫Stunning. 77 00:04:42,000 --> 00:04:43,080 ‫Colors, hoops. 78 00:04:45,750 --> 00:04:48,000 ‫And let me just correct this part as well. 79 00:04:48,480 --> 00:04:49,450 ‫So there we have it. 80 00:04:49,470 --> 00:04:52,260 ‫Those are our three benefits. 81 00:04:52,260 --> 00:04:55,500 ‫I really hope you can see how that would draw somebody in. 82 00:04:55,500 --> 00:04:58,230 ‫So wouldn't you love to own this stunning necklace? 83 00:04:58,230 --> 00:05:00,750 ‫The perfect way to show your love of dogs. 84 00:05:00,780 --> 00:05:03,120 ‫A beautiful pendant for every occasion. 85 00:05:03,150 --> 00:05:06,840 ‫A quality alloy finish available in three stunning colors. 86 00:05:06,870 --> 00:05:10,580 ‫Now, that last one, you could argue is a little bit feature free as well, right? 87 00:05:10,590 --> 00:05:13,320 ‫I've talked about a quality low finish, but that's fine. 88 00:05:13,320 --> 00:05:16,730 ‫I'm not talking about the exact size of it or stuff like that. 89 00:05:16,740 --> 00:05:21,300 ‫Now, if you do want to include the exact size of it, which you might for some sorts of products, 90 00:05:21,300 --> 00:05:24,960 ‫then by all means make another bullet point and just list them out. 91 00:05:24,960 --> 00:05:26,790 ‫But don't do anything more than that. 92 00:05:26,790 --> 00:05:31,470 ‫Just simply say necklace, length, whatever weight, whatever size of pendant, whatever it is. 93 00:05:31,470 --> 00:05:31,960 ‫Okay. 94 00:05:32,400 --> 00:05:36,690 ‫For the most part I find that's really not necessary. 95 00:05:36,960 --> 00:05:40,170 ‫But there are a few exceptions to that rules with certain products. 96 00:05:40,170 --> 00:05:47,220 ‫But 99% of the time this type of product description, in combination with some high quality images, 97 00:05:47,340 --> 00:05:54,870 ‫is all you really need to convert your visitors into customers to convert your visitors into actual 98 00:05:54,870 --> 00:05:55,830 ‫sales. 99 00:05:56,310 --> 00:06:01,620 ‫And with that all done, that brings up a very exciting moment because we can now publish this. 100 00:06:01,620 --> 00:06:05,010 ‫We're now ready to publish this on our site. 101 00:06:05,010 --> 00:06:08,340 ‫So to do that, that's simply click on the save button to start with. 102 00:06:10,050 --> 00:06:13,650 ‫And then of course, we're going to change the product status to active. 103 00:06:13,890 --> 00:06:14,640 ‫It was draft. 104 00:06:14,670 --> 00:06:15,810 ‫Now it's active. 105 00:06:16,080 --> 00:06:17,880 ‫And then let's click on Save. 106 00:06:19,600 --> 00:06:24,170 ‫And with that done, our very first product has now been published on our site. 107 00:06:24,190 --> 00:06:25,930 ‫A very exciting moment. 108 00:06:26,050 --> 00:06:27,290 ‫I hope you agree. 109 00:06:27,310 --> 00:06:31,330 ‫Now, we've been looking at all kinds of exciting stuff up to this point, but I think it's time to 110 00:06:31,330 --> 00:06:32,320 ‫have a little rest. 111 00:06:32,350 --> 00:06:37,760 ‫Let's sit back in the next lecture and just enjoy how the product presents on our site. 112 00:06:37,780 --> 00:06:40,750 ‫Let's have a look at all the hard work that we've done. 10840

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