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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:16,583 --> 00:00:19,853 Forgetting can be defined as the absence of memory. 2 00:00:20,453 --> 00:00:24,657 Failure to remember something formation, the concept of forgetting, 3 00:00:25,225 --> 00:00:31,531 which makes me think of looking at a picture of myself fishing with my grandfather when I was three or four years old. 4 00:00:31,798 --> 00:00:34,067 I recognize that it's me in the photo. 5 00:00:34,801 --> 00:00:39,773 I recognize the place where the photo was taken, but I have no memory of the experience. 6 00:00:41,207 --> 00:00:47,747 I'm confident that the picture is real, that I had the sensory experiences of someone fishing with their grandfather. 7 00:00:48,214 --> 00:00:51,117 Why don't I have that memory? Where did that information go? 8 00:00:53,186 --> 00:00:56,089 This session is about forgetting. 9 00:00:56,089 --> 00:00:59,159 This course is aimed at teaching you about how human memory works 10 00:00:59,492 --> 00:01:04,731 and about how you can use that information to enhance the accuracy and detail of your own memory. 11 00:01:05,298 --> 00:01:09,002 It's worth noting that we could state the same goals from the opposite direction. 12 00:01:09,769 --> 00:01:13,373 Forgetting is in essence a failure of the memory system. 13 00:01:14,107 --> 00:01:20,246 If we understand how to reduce forgetting, then we will know how to improve memory. 14 00:01:20,447 --> 00:01:26,986 If you ever study for exams or know someone who does, this session is an important one in terms of tips 15 00:01:26,986 --> 00:01:30,523 about how to commit things to memory as part of taking a course in school. 16 00:01:30,924 --> 00:01:34,060 This session will have some very directly useful information. 17 00:01:34,994 --> 00:01:41,534 I often talk with students who spent many, many hours studying something only to get back disappointing scores on an exam. 18 00:01:42,368 --> 00:01:47,340 This session will cover how those people could have learned much more in much less time 19 00:01:47,807 --> 00:01:53,847 by matching their study schedules to the characteristics of their human brain. 20 00:01:54,481 --> 00:01:58,952 I'm going to start today by discussing something called the Ebbinghaus Forgetting function. 21 00:01:59,385 --> 00:02:03,256 Named for an early psychologist named Hermann Ebbinghaus Ebbinghaus. 22 00:02:03,389 --> 00:02:06,092 Like most people notice that we tend to forget things. 23 00:02:06,326 --> 00:02:11,364 He wondered if this forgetting was governed by any specific principles or laws. 24 00:02:12,866 --> 00:02:13,933 Ebbinghaus did his research 25 00:02:13,933 --> 00:02:20,039 in the late 1800s and early 1900s when cognitive science just didn't exist as a discipline. 26 00:02:20,039 --> 00:02:26,212 Yet science was being used to study a lot of different things things like physics and chemistry and biology. 27 00:02:26,613 --> 00:02:32,552 But the idea of applying science to people was still a very new idea. 28 00:02:33,052 --> 00:02:35,822 His primary research subject was himself. 29 00:02:36,723 --> 00:02:41,060 Ebbinghaus generated an enormous library of three letter nonsense syllables. 30 00:02:41,494 --> 00:02:46,399 He would then randomly pick out some set of these syllables and attempt to memorize them. 31 00:02:47,333 --> 00:02:52,472 His thinking here was that if he'd used actual words instead of these nonsense syllables, 32 00:02:52,472 --> 00:02:58,311 then he would have to deal with the interaction between knowledge and memory by using random letter. 33 00:02:58,344 --> 00:03:00,046 Try Grams. He called them. 34 00:03:00,046 --> 00:03:02,682 He aimed to study memory without that interaction, 35 00:03:03,016 --> 00:03:09,022 like studying memory in isolation, separate from the processes associated with existing knowledge. 36 00:03:10,590 --> 00:03:11,157 Having watched 37 00:03:11,157 --> 00:03:16,462 the first three sessions of this course, I hope you know this was actually a bit of a bad experimental choice. 38 00:03:17,230 --> 00:03:22,068 Memory for most real world information is inherently related to your existing knowledge. 39 00:03:23,002 --> 00:03:30,643 One might even argue that the very way that we remember new things is by linking those new things with other things that we already know. 40 00:03:31,477 --> 00:03:36,749 It's much harder to get an experimental handle on existing knowledge to say, experimentally control it 41 00:03:37,317 --> 00:03:39,686 because it varies so much from person to person. 42 00:03:40,386 --> 00:03:44,724 But to throw this out throws out a whole bunch of important aspects of memory. 43 00:03:46,459 --> 00:03:52,865 Nonetheless, Ebbinghaus discovered two different principles that do seem to apply to human memory in general, 44 00:03:53,366 --> 00:03:59,439 not just to memory for three letter nonsense syllables, but to almost everything that's ever been studied. 45 00:03:59,906 --> 00:04:02,942 Ebbinghaus had an enormous effect on the study of memory. 46 00:04:03,142 --> 00:04:10,183 In a way, all of the memory studies that have come since have been greatly affected by the scientific rigor that applied to this topic. 47 00:04:12,051 --> 00:04:14,254 Ebbinghaus used a lot of different methods, 48 00:04:14,254 --> 00:04:22,262 but the most basic involves selecting some number of these random three letter nonsense syllables to try grams and then memorizing them. 49 00:04:22,929 --> 00:04:26,432 He would run through the list and then test his memory for them. 50 00:04:27,033 --> 00:04:32,005 He would repeat this process over and over until he reached some criterion of performance. 51 00:04:32,672 --> 00:04:39,312 So, for instance, a typical one is he might repeat until he could correctly recall the whole list correctly two times in a row. 52 00:04:41,080 --> 00:04:44,484 This first phase of any study was referred to as the learning phase. 53 00:04:45,151 --> 00:04:49,188 As soon as he was finished with the learning phase, he entered into a forgetting phase. 54 00:04:49,689 --> 00:04:55,762 Although was involved here, was waiting for some time after that forgetting time, Ebbinghaus 55 00:04:55,828 --> 00:05:00,033 would then test himself again and see how many of the try grams he could still remember. 56 00:05:01,334 --> 00:05:03,836 Pretty simple stuff so far, right? 57 00:05:03,836 --> 00:05:09,108 The genius of having housework was how carefully he varied how much he studied, 58 00:05:09,642 --> 00:05:14,747 how long he waited, and and also just the sheer amount of data he collected and analyzed. 59 00:05:15,581 --> 00:05:20,219 One of the first things he discovered is that forgetting is not a linear process. 60 00:05:21,154 --> 00:05:24,524 We don't forget an equal amount of information across every hour. 61 00:05:24,991 --> 00:05:30,797 In fact, most of the forgetting that's going to take place after you've studied something happens relatively quickly, 62 00:05:30,797 --> 00:05:35,301 right after you've finished studying. An initial period of rapid information loss. 63 00:05:36,002 --> 00:05:41,541 After that period, the rate of forgetting drops and eventually levels off. 64 00:05:41,808 --> 00:05:45,645 When Ebbinghaus plotted all of his data, a logarithmic curve emerged. 65 00:05:46,546 --> 00:05:53,519 The amount of information retained follows a very predictable function one that's subject to a law of diminishing returns. 66 00:05:54,287 --> 00:05:57,190 In retrospect, I suppose this shouldn't have been so surprising. 67 00:05:57,824 --> 00:06:03,963 The more you've forgotten, the less you have left to forget, and so the slower the forgetting takes place. 68 00:06:05,832 --> 00:06:10,536 What's surprising here is just how consistent this function is. 69 00:06:11,003 --> 00:06:15,842 If you learn the material better, that is, if you study it more, you will forget more slowly. 70 00:06:16,142 --> 00:06:18,244 But the shape of the function will be the same. 71 00:06:18,845 --> 00:06:27,420 It might be stretched to the right, reflecting slower forgetting, but still that same basic logarithmic shape will emerge. 72 00:06:28,388 --> 00:06:37,397 This work with random lists of try grabs, but it also works with vocabulary words, pictures, movies, even calculus. 73 00:06:37,964 --> 00:06:44,170 This ebbinghaus forgetting function seems to describe something very fundamental about how the human brain encodes 74 00:06:44,470 --> 00:06:47,140 and then slowly loses information. 75 00:06:48,374 --> 00:06:55,481 Many researchers have proposed that this curve describes a general decay process that happens within the human memory for any information. 76 00:06:56,416 --> 00:06:59,986 When you learn something new, whenever you experience things that you will later 77 00:06:59,986 --> 00:07:05,558 remember, it's because there are structural changes made to the pattern of connections in your brain. 78 00:07:06,259 --> 00:07:13,833 This network of hundreds of millions of neurons and trillions of synaptic connections between those neurons is always changing. 79 00:07:15,034 --> 00:07:18,571 When new experiences come in through your eyes, ears and other senses. 80 00:07:18,838 --> 00:07:24,944 The pattern of neuronal activation can be compared to patterns of activation that were produced in the past. 81 00:07:25,545 --> 00:07:28,481 If you recognize an image as something you've seen before, 82 00:07:28,848 --> 00:07:33,186 this is a result of comparing the new information to the previously encoded information. 83 00:07:34,487 --> 00:07:41,794 Similarly, if you recall some piece of information, say, the atomic weight of helium or the name of the capital of France, 84 00:07:42,295 --> 00:07:46,833 you are somehow reading that information out of the pattern of activity in your own brain. 85 00:07:48,301 --> 00:07:54,774 This pattern of activity results from stimulation from some areas of your brain, perhaps the areas that become active. 86 00:07:54,774 --> 00:07:57,410 When you think of the words capital and France. 87 00:07:57,910 --> 00:08:00,480 Any areas of your brain with information about names? 88 00:08:01,080 --> 00:08:09,455 The fact that the term capital of France activates Paris and not London is because of the elegant and precise patterns of connections 89 00:08:09,722 --> 00:08:11,457 between the neurons up here in your brain. 90 00:08:13,092 --> 00:08:17,129 New experience is encoded by changing the patterns of connectivity. 91 00:08:17,830 --> 00:08:24,403 Any single, any single experience might result in slight changes in the strengths of connections between dozens, 92 00:08:24,604 --> 00:08:26,672 hundreds, even thousands of different neurons. 93 00:08:27,473 --> 00:08:32,778 It's presumed that the complexity involved in getting these connections right is part of the reason 94 00:08:32,778 --> 00:08:38,317 that we need to study things repeatedly to get the information encoded in a concrete, reliable fashion. 95 00:08:39,285 --> 00:08:42,154 Now, these neurons in your brain are physical cells. 96 00:08:42,822 --> 00:08:45,458 Sometimes they die off. Sometimes they get fatigued. 97 00:08:46,192 --> 00:08:51,330 The strength of their connections is subject to a fair amount of random variation over time. 98 00:08:52,064 --> 00:08:58,771 The more time that passes, the more the neuronal networks in your brain will change in what is essentially a random fashion. 99 00:09:00,573 --> 00:09:07,480 These random changes are thought to produce a slow, consistent decay in the information stored in our long term memories. 100 00:09:07,980 --> 00:09:15,688 It's thought to be responsible for the consistent pattern of decline associated with the Ebbinghaus forgetting curve. 101 00:09:15,688 --> 00:09:18,291 Ebbinghaus wasn't finished at this point, however. 102 00:09:18,291 --> 00:09:22,828 So far I've described how he memorized those try grams until he reached a criterion, 103 00:09:23,362 --> 00:09:28,401 then waited for some period of time, that forgetting phase, and then tested his memory. 104 00:09:29,268 --> 00:09:31,637 That's where these initial forgetting curves emerged. 105 00:09:32,371 --> 00:09:40,246 The next thing Ebbinghaus would do is study his chosen set of try Grams again until he reached that memorization criterion again. 106 00:09:42,181 --> 00:09:47,019 The first thing Ebbinghaus noted was that there is a tremendous savings in the RI learning time. 107 00:09:47,987 --> 00:09:52,625 That's obvious, I think, for the cases where he had only waited a short time and forgotten almost nothing. 108 00:09:53,292 --> 00:10:00,600 But consider the situation where he waited for a long time, maybe a few days until he had forgotten half of the tri grams on his list. 109 00:10:01,367 --> 00:10:07,340 You might think you would need about half as much time to relearn the ones that he'd forgotten. 110 00:10:07,573 --> 00:10:09,842 That's not the case, however, 111 00:10:09,842 --> 00:10:14,080 when he restarted, even when he couldn't recall most of the list. 112 00:10:14,513 --> 00:10:19,085 A very brief additional study time would push him back up to that criterion level. 113 00:10:19,885 --> 00:10:29,829 This is referred to as a savings in relearning and like the forgetting curves, it seems to be a near universal in terms of human memory. 114 00:10:30,062 --> 00:10:36,002 Researchers have tried this with material ranging from math and language learning to poetry memorization. 115 00:10:36,602 --> 00:10:42,008 If you've learned something in the past, even if you feel as if you've all but completely forgotten it, 116 00:10:42,642 --> 00:10:45,745 traces of that memory are still present up there in your brain 117 00:10:46,712 --> 00:10:47,980 and with a little refreshing. 118 00:10:47,980 --> 00:10:52,652 Those traces can be greatly bolstered in strength. 119 00:10:52,652 --> 00:10:57,423 Ebbinghaus has discovered one more really important and fascinating thing with these experiments. 120 00:10:58,257 --> 00:11:04,530 With some of the studies, he would learn to try Grams then forget to try grams, then relearn the try grams. 121 00:11:04,530 --> 00:11:06,732 And then here's the new thing here. 122 00:11:06,732 --> 00:11:14,106 Track the forgetting that took place after the relearning, the forgetting process still took place, of course. 123 00:11:14,306 --> 00:11:18,711 Just because you've studied something twice doesn't make it stick perfectly in your memory forever. 124 00:11:19,311 --> 00:11:27,119 But the forgetting took place more slowly, in some cases, really significantly more slowly. 125 00:11:28,020 --> 00:11:32,958 And if you repeat this whole process, wait for some forgetting to take place and then study it again. 126 00:11:32,958 --> 00:11:38,831 A third time. A fourth time and more. Now, the forgetting could be really, really slow. 127 00:11:40,399 --> 00:11:42,168 I think every student should be taught 128 00:11:42,168 --> 00:11:47,106 this as early as they are capable of understanding it, maybe even in the third or fourth grade. 129 00:11:48,274 --> 00:11:54,213 Certainly kids should be taught this as soon as they reach any stage of their education where they're being asked to memorize anything. 130 00:11:55,214 --> 00:12:04,023 If you want to be a good learner, you should really be given some sort of a user's manual, some instructions on using it right. 131 00:12:04,356 --> 00:12:10,863 The reason these particular experiments are so important, however, is that there are some inherent studying guidelines here. 132 00:12:11,731 --> 00:12:18,137 There's information not just about how to study, but specifically when to study. 133 00:12:18,738 --> 00:12:21,240 Say you want to learn some new set of information. 134 00:12:21,240 --> 00:12:23,442 Could be anything memorized. 135 00:12:23,442 --> 00:12:26,045 Poem list of presidents, anything, really. 136 00:12:26,879 --> 00:12:30,716 Let's use the example of memorizing a list of the countries in the European Union. 137 00:12:31,250 --> 00:12:35,688 There are 27 countries there alphabetically from Austria to the United Kingdom. 138 00:12:37,656 --> 00:12:42,862 The first thing you need to do is read over the list and then start practicing recalling it from memory. 139 00:12:43,863 --> 00:12:47,233 This would be a hard task, of course, probably one that should inspire a 140 00:12:48,300 --> 00:12:50,770 consideration of other aspects of learning and memory. 141 00:12:50,770 --> 00:12:53,072 But let's just focus on timing for the moment. 142 00:12:54,573 --> 00:12:58,878 Imagine, then, that you have succeeded in memorizing the lists at least two times. 143 00:12:58,878 --> 00:13:05,618 You've managed to list all of the all of those countries in Europe, Austria, Belgium, Bulgaria, Cyprus, etc. 144 00:13:05,618 --> 00:13:07,953 etc., etc. Spain, Sweden and the United Kingdom. 145 00:13:08,821 --> 00:13:11,791 Time to take a break and do something else 146 00:13:11,791 --> 00:13:16,562 Now. As you're doing something else, this memory will begin to fade. 147 00:13:16,562 --> 00:13:18,097 Within a short period of time. 148 00:13:18,097 --> 00:13:24,069 You will have started losing a few countries here and there since you've just learned this list for the first time. 149 00:13:24,303 --> 00:13:27,239 We're in the steepest part of that Ebbinghaus forgetting function. 150 00:13:27,840 --> 00:13:32,478 If you want to remember the list perfectly later on, there's only one solution. Study it again. 151 00:13:33,512 --> 00:13:36,248 Probably within about an hour of that initial learning. 152 00:13:36,248 --> 00:13:38,450 It would be a good idea to test yourself again. 153 00:13:38,851 --> 00:13:43,522 Almost certainly you'll make a few mistakes, but you can correct them, refresh your memory 154 00:13:43,856 --> 00:13:47,793 and within a few rounds of practice you'll be again back to that level of perfection. 155 00:13:49,161 --> 00:13:53,966 Note that this second study session will probably be a quick one since as Ebbinghaus first 156 00:13:53,966 --> 00:13:59,605 discovered the RE learning process is much faster than the initial learning. 157 00:13:59,972 --> 00:14:01,740 Time to do something else again. 158 00:14:01,740 --> 00:14:08,814 The forgetting will start happening again, of course, but it will happen more slowly this time rather than studying again after an hour. 159 00:14:09,048 --> 00:14:11,150 Probably two or 3 hours of forgetting. 160 00:14:11,183 --> 00:14:13,285 Time is more appropriate again. 161 00:14:13,285 --> 00:14:19,225 The information will get relearned even more quickly and the subject of subsequent forgetting will be even slower 162 00:14:20,726 --> 00:14:21,760 for the next cycle. 163 00:14:21,760 --> 00:14:25,431 This process, you can probably double the time again to about 6 hours. 164 00:14:25,931 --> 00:14:30,970 Maybe now you're into the next day when you even more quickly relearned your way to perfection. 165 00:14:31,604 --> 00:14:35,875 The next cycle can probably wait for 12 hours, maybe right before bed the next day. 166 00:14:36,342 --> 00:14:38,744 The next study session can be after 24 hours. 167 00:14:38,744 --> 00:14:41,113 Then 48 hours. The 96. 168 00:14:42,314 --> 00:14:46,318 I should note that all of these study sessions are intended to be relatively brief. 169 00:14:47,453 --> 00:14:55,427 By the fifth or sixth session, we're talking about spending just a few minutes probably describing what might seem like a lot of studying. 170 00:14:55,427 --> 00:15:00,866 But when you add it all up, it might only be about an hour over the course of a week of studying. 171 00:15:01,901 --> 00:15:08,140 I should emphasize here that the result is a very durable and essentially perfectly accurate encoding. 172 00:15:09,074 --> 00:15:13,445 It's worth contrasting this with the study habits that I see with many of my undergraduate students, 173 00:15:14,413 --> 00:15:16,148 most of whom have never heard of Ebbinghaus. 174 00:15:16,148 --> 00:15:18,617 As I should say, when they arrive in my classroom. 175 00:15:18,617 --> 00:15:21,186 Most students read their textbook before coming to class. 176 00:15:22,154 --> 00:15:24,423 Some of them read their textbooks before coming to class. 177 00:15:24,690 --> 00:15:28,861 They then listen to the session and participate in in the discussions. 178 00:15:29,561 --> 00:15:36,802 For the majority of students, unless I I've given them some assignment to force them to do otherwise, they then put away their notes. 179 00:15:36,802 --> 00:15:42,141 And that particular section of the text until the night before the exam. 180 00:15:42,675 --> 00:15:47,212 For some of these students, the study sessions the night before can be truly epic. 181 00:15:47,980 --> 00:15:50,349 Herculean all night endeavors. 182 00:15:50,349 --> 00:15:57,356 It's not that these students lack commitment or devotion to the goal of learning the material and getting a good grade in the class. 183 00:15:58,123 --> 00:16:03,295 The problem is that they invest their study time inefficiently. Really horribly. Inefficiently. 184 00:16:04,863 --> 00:16:06,165 If they just learn to take 185 00:16:06,165 --> 00:16:12,237 those hours of exam night studying and spread them out over the course of the semester, they can remember more. 186 00:16:12,271 --> 00:16:13,772 Much, much more. 187 00:16:13,772 --> 00:16:19,345 With the same amount of effort, in most cases, actually, with much less effort. 188 00:16:19,511 --> 00:16:25,184 I think it's clear how one might schedule their studying for a course with Ebbinghaus and his forgetting curves in mind. 189 00:16:25,884 --> 00:16:31,790 They should review their notes and the text as soon as possible after a class meeting, ideally within an hour or so. 190 00:16:32,558 --> 00:16:39,231 They should plan to review it again several hours later and then a day later, and then two days later and then four days and so on. 191 00:16:40,866 --> 00:16:48,474 There are a lot of study sessions here, but as I've mentioned, the relatively short and within a few days, very brief. 192 00:16:49,375 --> 00:16:51,477 This stuff works. It works really well. 193 00:16:52,011 --> 00:16:57,549 Ultimately, of course, the hope isn't just to free up more time for students to spend relaxing, although that's fine too. 194 00:16:58,183 --> 00:17:05,391 The real fruit of applying this method is that students can learn more information in more detail with greater accuracy. 195 00:17:06,258 --> 00:17:10,629 Undergraduate students can do it and so can we. 196 00:17:11,597 --> 00:17:12,164 Okay, 197 00:17:12,164 --> 00:17:17,669 so we've talked about forgetting in general and about how to avoid it with repeated study sessions. 198 00:17:18,370 --> 00:17:22,441 I also talked about one theory about why forgetting takes place decay. 199 00:17:23,342 --> 00:17:30,049 I described how memories are stored as changes to the patterns of interconnections between neurons in the brain. 200 00:17:30,082 --> 00:17:33,485 That precise pattern breaks down over time, leading to forgetting. 201 00:17:35,220 --> 00:17:38,323 But decay isn't the only theory about why forgetting takes place. 202 00:17:38,524 --> 00:17:41,660 There are many theories at least several of which are likely to be correct. 203 00:17:42,294 --> 00:17:45,898 I've talked about how memory functions as a series of steps. 204 00:17:46,498 --> 00:17:51,303 Let me review those and then talk about some ways in which break downs in those processing. 205 00:17:51,303 --> 00:17:53,806 In the processing at those steps can lead to forgetting. 206 00:17:54,773 --> 00:17:59,144 So the steps I outlined in Session three involve three stages. 207 00:17:59,445 --> 00:18:02,881 First, somethings perceived and transferred into short term memory. 208 00:18:03,515 --> 00:18:10,155 Second, during the time that the information is in your short term memory, it's encoded into the more durable long term memory. 209 00:18:10,556 --> 00:18:17,029 And then the final stage, the memory is retrieved from your long term storage back into short term or working memory, 210 00:18:17,196 --> 00:18:19,531 at which point you're able to use the information 211 00:18:19,531 --> 00:18:27,139 perhaps for answering your question on an exam, deciding where you parked your car, and a thousand other tasks. 212 00:18:27,139 --> 00:18:33,212 Forgetting or more specifically a failure of memory can happen at all three of these stages. 213 00:18:34,179 --> 00:18:36,148 Let's consider this with an example. 214 00:18:36,148 --> 00:18:40,252 Say remembering where you left your keys last night when you arrived home. 215 00:18:41,186 --> 00:18:45,224 I have this problem a lot myself, actually. I've gotten much better remembering it, however. 216 00:18:45,657 --> 00:18:50,996 I'll tell you at least two good techniques for remembering things like this after we consider how we failed to do so. 217 00:18:50,996 --> 00:18:53,232 At times. 218 00:18:53,732 --> 00:18:58,504 So the first stage in any memory is perceiving the event to be remembered. 219 00:18:59,071 --> 00:19:00,205 With the keys, 220 00:19:00,205 --> 00:19:07,112 we may think that we've forgotten where we left them, but that presumes that we actually perceived where we left them to begin with. 221 00:19:07,646 --> 00:19:08,447 For instance, 222 00:19:08,447 --> 00:19:15,387 maybe when I arrived home last night with my keys in my hand, I was met by my beautiful daughter who eagerly ran up to give me a hug. 223 00:19:16,021 --> 00:19:20,993 This is a wonderful thing, actually far more important than my where my keys ever are. 224 00:19:21,360 --> 00:19:25,397 So understandably, I pick her up, swinger around and ask her how her day was. 225 00:19:26,865 --> 00:19:29,635 If I'm lucky, she has some stories to tell me. 226 00:19:29,668 --> 00:19:35,040 Maybe something to show me in a room. In the midst of all that, she might hand me a piece of paper with a drawing on it. 227 00:19:35,440 --> 00:19:40,779 I set my keys down in order to take the paper and then devote my attention to the drawing and our discussion about it. 228 00:19:41,480 --> 00:19:47,252 At some point, we move on to another room and voila, my keys are left behind. 229 00:19:47,753 --> 00:19:54,660 The next morning, as I hurry around the house looking desperately for those keys, I'll be kicking myself for forgetting where I left them. 230 00:19:55,494 --> 00:19:59,598 In a sense, I have forgotten, but I really never had a chance in this situation. 231 00:19:59,932 --> 00:20:02,467 You can't remember something that you never perceived. 232 00:20:04,203 --> 00:20:09,841 This type of forgetting is usually referred to as a failure to encode a failure to encode a memory. 233 00:20:10,475 --> 00:20:19,351 The heart of the problem is the difference between our belief that we should have a memory of something and the reality of the situation. 234 00:20:19,651 --> 00:20:26,458 Failure to encode errors often arise when people talk about errors by eyewitnesses, for instance, failures 235 00:20:26,458 --> 00:20:29,094 by eyewitnesses to identify perpetrators of crimes. 236 00:20:29,428 --> 00:20:37,035 For instance, at an armed robbery, as soon as the robber pulls out a gun, people are understandably drawn to focus their attention on it. 237 00:20:37,569 --> 00:20:43,742 So much of their looking and thinking is aimed at the gun that witnesses may never actually look at the face of the armed robber. 238 00:20:45,377 --> 00:20:47,613 Many hours later, when a police detective 239 00:20:47,613 --> 00:20:53,352 is asking the witness to describe the face of the robber, they may try, but will often be very inaccurate. 240 00:20:53,952 --> 00:20:58,657 They'll feel as if they should remember the face. How could they not? But it's not their fault. 241 00:20:58,657 --> 00:21:02,527 They just failed to perceive it in the first place. 242 00:21:02,761 --> 00:21:05,964 Okay. So that's forgetting at the first stage of the memory process. 243 00:21:06,498 --> 00:21:12,471 How about that second stage in which we transfer things from short term memory into long term memory? 244 00:21:13,338 --> 00:21:16,975 It's pretty pretty easy to think of examples here where a failure could occur. 245 00:21:17,209 --> 00:21:22,314 I put my keys down on the table next to my bed and think to myself, Remember the keys, Remember the keys? 246 00:21:22,314 --> 00:21:25,350 Remember the keys? Maybe say it out loud three times like that. 247 00:21:26,251 --> 00:21:30,856 I had the information in my short term memory, but it never made it to my long term memory. 248 00:21:31,223 --> 00:21:35,794 As soon as my attention turned to something else, it faded from my short term memory and was gone. 249 00:21:37,696 --> 00:21:43,235 Okay, so imagine I did encode the information about my keys in my memory, well into my long term memory. 250 00:21:43,702 --> 00:21:45,737 I perceived the location of the keys. 251 00:21:45,737 --> 00:21:49,941 I thought of some way to relate that location to things that I already know. 252 00:21:50,208 --> 00:21:53,645 Maybe even General generated some sort of a good image, the way we talked about. 253 00:21:54,212 --> 00:22:01,553 Maybe I imagined giant keys sitting on my pillow, tucked into bed saying the key to happiness is a good night's sleep. 254 00:22:01,586 --> 00:22:05,357 So I'm all ready to recall the key location tomorrow morning. 255 00:22:05,791 --> 00:22:08,560 But still, there's a chance I might forget how 256 00:22:10,562 --> 00:22:15,867 we've already talked about the process of decay in the context of the Ebbinghaus forgetting function, 257 00:22:16,435 --> 00:22:19,471 the specific changes in the neuronal networks of my brain 258 00:22:19,771 --> 00:22:24,910 light decayed over the course of the night, such that I will fail to remember the key location. 259 00:22:25,677 --> 00:22:28,280 That's unlikely, actually, given the short amount of time. 260 00:22:28,680 --> 00:22:30,182 But there are two other types of errors 261 00:22:30,182 --> 00:22:36,755 that can lead to a failure to retrieve information even after it's been encoded properly in my long term memory. 262 00:22:37,923 --> 00:22:41,093 The first is called retroactive interference. 263 00:22:41,727 --> 00:22:43,829 That is when you learn new things. 264 00:22:44,463 --> 00:22:48,467 Those new things can interfere with the information that you've learned in the past. 265 00:22:49,134 --> 00:22:55,140 My favorite example of this is when you try to remember the phone number of a knew of a house where you used to live. 266 00:22:55,774 --> 00:22:59,911 You might have remembered that phone number for years and recalled it many, many times. 267 00:23:00,512 --> 00:23:03,915 Once you moved to a new house and learned the new phone number, 268 00:23:04,983 --> 00:23:07,052 the new phone number that goes with the new address. 269 00:23:07,586 --> 00:23:12,624 That information seems to overwrite in a way that old original information. 270 00:23:14,192 --> 00:23:18,330 The human brain represents information in an associative fashion. 271 00:23:18,730 --> 00:23:22,367 We recall information by having a cue that connects with it. 272 00:23:22,901 --> 00:23:27,939 If I ask for a home phone number, you have a strong association to your current number. 273 00:23:28,173 --> 00:23:33,512 When you move from one house to another. That associative connection gets remade to the number. 274 00:23:34,713 --> 00:23:38,083 So learning new information can impact your memory. 275 00:23:38,083 --> 00:23:41,486 For older information, four can impact your ability to retrieve it. 276 00:23:42,120 --> 00:23:45,657 With my key remembering example, I can imagine how this might apply. 277 00:23:46,124 --> 00:23:50,595 Perhaps my wife talked to me about the location of her keys and asked me to help remember them. 278 00:23:50,996 --> 00:23:56,535 So I mentally made the association of key location to bowl on the kitchen counter where her keys were. 279 00:23:57,035 --> 00:23:59,271 Its possible that this new association 280 00:23:59,571 --> 00:24:06,945 will compete with or completely block my existing association between key location and bedside table where I left them. 281 00:24:07,779 --> 00:24:13,018 That would be retroactive interference, proactive interference. 282 00:24:13,051 --> 00:24:19,524 This is a little more complicated to describe in the abstract, but I think it's the most likely culprit here if I forget where my keys are. 283 00:24:20,358 --> 00:24:25,363 The basic idea of proactive interference is that information you've learned in the past 284 00:24:25,831 --> 00:24:29,067 can interfere with the learning of new information in the future. 285 00:24:30,469 --> 00:24:32,838 There are many examples of this from everyday learning. 286 00:24:33,371 --> 00:24:39,344 There's good evidence, for instance, that college students retain more of the information they learn from their first year classes 287 00:24:39,678 --> 00:24:41,680 than from their second and third year classes. 288 00:24:42,314 --> 00:24:48,453 Something about the new context of college seems to provide a new wave of fresh associative connections 289 00:24:49,187 --> 00:24:55,627 as they learn more and more in college, however, that existing knowledge seems to interfere with the acquisition of additional knowledge, 290 00:24:55,961 --> 00:25:00,131 as the location based associations have to be spread more and more thinly. 291 00:25:01,800 --> 00:25:07,806 With my keys, if I forget where they are in the morning, proactive interference is the most likely culprit. 292 00:25:08,306 --> 00:25:14,980 I've encoded where I left them on one particular evening, but I've also done that dozens, hundreds of other times 293 00:25:15,180 --> 00:25:16,948 using different locations. 294 00:25:16,948 --> 00:25:25,624 The concept of key location is associated already with kitchen tables, counters, coat pockets, work bags and many other locations. 295 00:25:25,857 --> 00:25:34,132 Even the lock of the front door itself, the learning of those associations in the past makes it extra hard to learn a new association. 296 00:25:34,666 --> 00:25:37,936 That's proactive interference. 297 00:25:38,703 --> 00:25:43,241 All of this leads to what is a really simple way of remembering where your keys are. 298 00:25:44,476 --> 00:25:46,444 Always put them in the same place. 299 00:25:46,444 --> 00:25:49,247 For instance, a hook or tray near your front door. 300 00:25:49,881 --> 00:25:57,489 In this case, the interference of prior memories will actually become a benefit as you repeatedly encode the same location for your keys. 301 00:25:59,491 --> 00:26:04,996 There's one other phenomenon of forgetting that's worth discussing here called the tip of the tongue phenomenon. 302 00:26:06,197 --> 00:26:10,502 It's related to retroactive and proactive interference, perhaps even caused by it. 303 00:26:10,802 --> 00:26:12,871 But it's a particular type of forgetting 304 00:26:13,104 --> 00:26:19,744 that's specially associated specifically associated with a failure to retrieve the information in that third stage. 305 00:26:21,513 --> 00:26:24,649 The very salient part of the tip of the tongue phenomenon 306 00:26:25,150 --> 00:26:30,722 is that you can't recall some piece of information, but you feel very strongly that you do know it. 307 00:26:31,222 --> 00:26:32,724 It seems to be there in your head. 308 00:26:32,724 --> 00:26:41,132 It's like it's just out of reach as it feels, as if you can almost say the answer to the memory question you have, but just not quite. 309 00:26:42,000 --> 00:26:45,303 Colloquially, this is described as having something on the tip of your tongue. 310 00:26:47,272 --> 00:26:51,543 Several researchers have explored this phenomenon and found evidence that it's quite real. 311 00:26:52,377 --> 00:26:56,214 First, the participants essentially never experienced this phenomenon. 312 00:26:56,414 --> 00:27:01,319 For information they haven't learned, they do every so often. But it's very, very rare. 313 00:27:01,319 --> 00:27:02,754 Extremely rare. 314 00:27:02,754 --> 00:27:05,857 Second, for facts that were reported as being on the tip 315 00:27:05,857 --> 00:27:11,630 of their tongues, participants are likely to be able to recall that information eventually after some delay. 316 00:27:12,530 --> 00:27:16,901 So if you think you know something, even if you know that you can't recall it at the moment, 317 00:27:16,901 --> 00:27:22,941 there's a pretty good chance that the information is up there and that it will eventually be retrievable. 318 00:27:23,475 --> 00:27:25,477 So what should we do in that situation? 319 00:27:25,477 --> 00:27:29,447 How can you get around one of these failure to retrieve mental blocks? 320 00:27:30,281 --> 00:27:32,717 One of the best things to do, actually, is that just wait. 321 00:27:33,284 --> 00:27:38,323 Think about something else when you return to the question a few minutes later, the new mental set 322 00:27:38,723 --> 00:27:42,360 that you've created may enable you to access that information. 323 00:27:44,362 --> 00:27:45,230 So with all of this in 324 00:27:45,230 --> 00:27:51,002 mind, how should we remember things like where we put our keys, our medicine bottles, our books, other things? 325 00:27:51,336 --> 00:27:57,609 Are there good ways we can apply our knowledge of what human memory is good at to enhance our memory performance here? 326 00:27:59,611 --> 00:28:05,450 My favorite tip here is to enhance the encoding of the location of your keys or whatever the other item is. 327 00:28:05,750 --> 00:28:08,620 With a good mental image at the time you set them down. 328 00:28:09,654 --> 00:28:16,861 My keys, my key ring has always looked at me a bit like a flower with the keys forming the petals and the ring the center 329 00:28:18,430 --> 00:28:23,601 as I set them down somewhere, especially if I'm concerned about remembering where they are in the future. 330 00:28:24,002 --> 00:28:26,971 I like to think of it as planting a flower in that location. 331 00:28:27,605 --> 00:28:36,281 In my vivid mental image here, the flower grows while I'm away, lifting up on a long, stout stem and leaning towards the nearest sunny window. 332 00:28:37,482 --> 00:28:40,051 The human brain is good at locations in images, right? 333 00:28:40,452 --> 00:28:44,823 If you develop your own key image, I can't promise you will never lose your keys again. 334 00:28:45,156 --> 00:28:52,230 But I can assure you that you'll lose them less often, especially on occasions when you take the time to perceive and encode their location. 335 00:28:54,799 --> 00:29:02,440 This session has been about forgetting failures to encode decay, retroactive interference and proactive of interference. 336 00:29:03,208 --> 00:29:08,480 We also talked about some of the timing of the forgetting process as first studied by Hermann Ebbinghaus. 337 00:29:09,013 --> 00:29:13,051 And the way to schedule study time around those timing characteristics. 338 00:29:14,919 --> 00:29:20,358 This session is very much the the sort of story that I hope to convey with this course 339 00:29:20,892 --> 00:29:27,031 as you get to know the operating characteristics of this information processor that you have between your ears. 340 00:29:27,398 --> 00:29:32,604 Both the strengths and limitations of that information processor, you can make better and better use of it. 341 00:29:33,505 --> 00:29:38,109 Hopefully your memories about forgetting help you to forget future memories less. 342 00:29:39,077 --> 00:29:40,245 I'll see you next time. 41692

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