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One of the most important jobs of the project
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manager is to manage Parkinson's Law.
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"Work expands so as to fill the time available."
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The project management solution is Critical
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Chain Management.
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The most efficient method for managing the risk budget
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and greatly improving schedule performance over the
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old style of adding buffer throughout the project.
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How do you do it?
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First, ensure all deliverables have unpadded estimates
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without any internal buffer.
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That is, specifically ask the leads to
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(a) Make the deliverable estimates realistic.
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But (b), please scrub the estimates to make sure there is
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no padding within the deliverables, since we will have an
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overall buffer to deal with anything that happens in the
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whole project, and don't want to double count.
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You have to actually vibrate the air waves
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and tell your team members both of these pieces of direction.
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If you don't tell them to make sure their estimates are
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realistic, you'll end up with an unrealistic plan.
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And if you don't tell them to make sure their estimates
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don't have any extra padding in them, risk will be double
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counted, and the total cost and schedule will be
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significantly more than they should be.
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Then, the key feature of critical chain management, is to
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place the entire risk time buffer at the end of the project,
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just before the key customer event whose schedule
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dates you want to protect.
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Now, the entire time buffer can be used for any schedule
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problems at any point earlier in the project,
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not only for the risks on the risk register.
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And if a risk does not happen, the time for that risk is
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not built into the schedule and guaranteed to be used,
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and instead, is still available for any other problems
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that occur on the project.
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You end up with a shorter overall schedule, and more
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flexibility to use the risk buffer to protect the customer
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date from anything that goes wrong.
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Win Win.
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Having said that, rarely, only when really necessary,
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you do add some time buffer earlier in the project schedule,
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just before very critical dates.
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Such as, before externally scheduled events that
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cannot be missed.
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For example, a trade show or international meeting,
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and before critical resource bookings, that if missed,
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you won't be able to get the resource again for some time.
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For example, a high demand analyst or piece of equipment.
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These three elements together, make critical chain
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management the best method we have for managing
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the risk budget and the schedule buffer in particular.
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