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(OBJECTS CLATTERING)
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00:00:25,666 --> 00:00:29,468
SAM LIPMAN-STERN: All right.
Uh! Let's see.
3
00:00:29,536 --> 00:00:33,739
Well, I was just sitting here,
feeling like absolute...
4
00:00:33,808 --> 00:00:36,545
I was just sitting here
feeling like fucking shit.
5
00:00:38,981 --> 00:00:41,914
I want to make a documentary
about CDG.
6
00:00:41,983 --> 00:00:43,016
I've been thinking about it
7
00:00:43,085 --> 00:00:45,417
since I was a fucking
little kid.
8
00:00:45,486 --> 00:00:48,052
♪ (PENSIVE MUSIC PLAYING) ♪
9
00:00:49,190 --> 00:00:52,056
SAM: It was such a crazy,
insane place.
10
00:00:53,327 --> 00:00:55,027
It's weird.
I don't even recognize
11
00:00:55,096 --> 00:00:56,599
myself in the footage.
12
00:01:00,836 --> 00:01:01,770
(SIGHS)
13
00:01:02,837 --> 00:01:05,641
(EXHALES DEEPLY, GROANS)
14
00:01:08,043 --> 00:01:11,076
I worked at CDG for seven years
15
00:01:11,145 --> 00:01:13,646
and I never could have imagined
16
00:01:13,715 --> 00:01:17,717
I was part of the biggest
telemarketing scam
17
00:01:17,786 --> 00:01:19,555
in American history.
18
00:01:20,621 --> 00:01:24,293
But Pat was onto it right
from the very start.
19
00:01:26,260 --> 00:01:29,728
Pat was like born
to be a whistleblower.
20
00:01:29,797 --> 00:01:33,632
PATRICK J. PESPAS: Hambre,
hambre! Oh, hambre!
21
00:01:33,701 --> 00:01:35,401
-SAM: Patrick. Tell us--
-Hey. What's up?
22
00:01:35,470 --> 00:01:37,436
Tell us about the place
we're about to enter into.
23
00:01:37,505 --> 00:01:38,737
Where-- where are we going into?
24
00:01:38,806 --> 00:01:41,307
Oh, we're going
into Civic Development Group,
25
00:01:41,376 --> 00:01:44,309
and what we do
is we call up people
26
00:01:44,378 --> 00:01:47,179
on behalf of some bullshit
organization
27
00:01:47,248 --> 00:01:48,947
and chisel 'em out of money.
28
00:01:49,016 --> 00:01:52,284
-(SAM LAUGHS)
-Pat, what would you do
with the decal
29
00:01:52,353 --> 00:01:54,286
if you were to get mailed
one to your house?
30
00:01:54,355 --> 00:01:56,289
Dude, I have so many of those,
it's pathetic.
31
00:01:56,358 --> 00:01:57,489
I mail 'em out every day.
32
00:01:57,558 --> 00:02:00,093
Every day,
practically, to my house.
33
00:02:00,162 --> 00:02:01,928
Hell, yeah.
I got a whole collection
34
00:02:01,997 --> 00:02:04,629
of those fucking
stupid stickers.
35
00:02:04,698 --> 00:02:07,266
SAM: Yo, Pat, did you--
Are you high right now
36
00:02:07,335 --> 00:02:08,567
-a little bit?
-Little bit.
37
00:02:08,636 --> 00:02:10,335
-SAM: Little bit? Nice.
-Little bit.
38
00:02:10,404 --> 00:02:12,238
SAM: Let's go.
Let's go get-- Let's head in.
39
00:02:12,307 --> 00:02:13,640
Fucking, let's sell
some stickers, guys.
40
00:02:13,709 --> 00:02:14,941
-You guys ready?
-PATRICK: I'm ready.
41
00:02:15,010 --> 00:02:17,176
-SAM: All right, let's do it.
-BILLY FEDOR: Let's go.
42
00:02:17,245 --> 00:02:20,483
♪ ("OH HAIL NO"
BY EL-P PLAYING) ♪
43
00:02:21,249 --> 00:02:24,220
(TELEPHONE RINGING)
44
00:02:26,889 --> 00:02:31,928
(TELEPHONE CONTINUES RINGING)
45
00:02:36,965 --> 00:02:38,797
RECEIVER: Hello.
46
00:02:38,866 --> 00:02:40,432
JAMES CHESTNUT:
This is James Chestnut calling
47
00:02:40,501 --> 00:02:41,633
on behalf of New Jersey State
48
00:02:41,702 --> 00:02:43,337
Law Enforcement
Officers Association.
49
00:02:43,406 --> 00:02:44,537
Good evening to you.
50
00:02:44,606 --> 00:02:46,639
PATRICK: Contributions and gifts
are not tax-deductible.
51
00:02:46,708 --> 00:02:49,345
Ninety-five, Malcolm.
Solid as a rock.
52
00:02:57,485 --> 00:02:59,322
-Ah! Whoo!
-(TELEMARKETERS LAUGHING)
53
00:03:05,761 --> 00:03:07,263
(ED HILGER YELLING)
54
00:03:12,367 --> 00:03:14,166
(INDISTINCT CHATTER)
55
00:03:14,235 --> 00:03:15,601
♪ (SONG CONCLUDES) ♪
56
00:03:15,670 --> 00:03:19,171
-(INDISTINCT CHATTER)
-♪ (PENSIVE MUSIC PLAYING) ♪
57
00:03:19,240 --> 00:03:21,573
-Hi. Mm. Mm.
-(WATER BUBBLING)
58
00:03:21,642 --> 00:03:26,612
SAM: I started working at CDG
when I was this 14-year-old kid.
59
00:03:26,681 --> 00:03:28,313
SAM'S FRIEND: Oh,
look at all that smoke!
60
00:03:28,382 --> 00:03:31,616
SAM: I had just dropped out
of the ninth grade.
61
00:03:31,685 --> 00:03:35,188
-(ENGINE ACCELERATING)
-SAM: Whoa, whoa, whoa!
62
00:03:35,257 --> 00:03:37,856
I didn't even
wanna fucking work there.
63
00:03:37,925 --> 00:03:41,260
I just wanted to hang out
and paint graffiti and film me
64
00:03:41,329 --> 00:03:45,264
and my scumbag friends
being little pieces of shit.
65
00:03:45,333 --> 00:03:48,200
But my parents said
I had to get a job,
66
00:03:48,269 --> 00:03:51,770
and Civic Development Group,
CDG for short,
67
00:03:51,839 --> 00:03:55,670
was the only place that wanted
to hire someone my age.
68
00:03:55,739 --> 00:03:58,614
(INDISTINCT CHATTER)
69
00:04:00,744 --> 00:04:02,714
It was fine, baby.
70
00:04:02,783 --> 00:04:05,554
-TELEMARKETER 1:
Here's my day at work.
-(TELEMARKETER 2 CHEERS)
71
00:04:06,954 --> 00:04:11,324
SAM: Before I came to CDG,
I had, like, a mental image
72
00:04:11,393 --> 00:04:14,897
of what I thought
telemarketing was.
73
00:04:16,699 --> 00:04:17,596
Yeah!
74
00:04:17,665 --> 00:04:20,099
-SAM: This was not it.
-TELEMARKETER: Ooh!
75
00:04:20,168 --> 00:04:25,265
BILLY: They basically reinvented
American telemarketing.
76
00:04:25,334 --> 00:04:28,844
The whole art was the brainchild
of this operation.
77
00:04:30,778 --> 00:04:34,074
Every other telemarketer
who drives you crazy,
78
00:04:34,143 --> 00:04:37,720
in the whole world,
is because of CDG.
79
00:04:40,087 --> 00:04:44,089
SAM: Civic Development Group
had been around since the '90s
80
00:04:44,158 --> 00:04:46,926
and had offices all over Jersey.
81
00:04:46,995 --> 00:04:51,197
TOM WHITE: CDG came up
with a tremendous idea.
82
00:04:51,266 --> 00:04:54,666
They would be
the fundraising company
83
00:04:54,735 --> 00:04:58,537
for a lot
of charitable organizations.
84
00:04:58,606 --> 00:05:01,007
Let's say you've got
the firemen's organization
85
00:05:01,076 --> 00:05:02,307
in New Jersey.
86
00:05:02,376 --> 00:05:04,276
And when
that firemen's organization
87
00:05:04,345 --> 00:05:05,812
does their own fundraising,
88
00:05:05,881 --> 00:05:09,982
let's say they get
175,000 bucks a year.
89
00:05:10,051 --> 00:05:12,784
Along comes CDG. And CDG says,
90
00:05:12,853 --> 00:05:17,456
"Boom! All you guys have to do
is accept this check
91
00:05:17,525 --> 00:05:21,895
for 350,000 dollars
and allow us to use your name,
92
00:05:21,964 --> 00:05:24,663
and we'll take care
of everything else."
93
00:05:24,732 --> 00:05:26,865
SAM: They told me
that my job would be
94
00:05:26,934 --> 00:05:31,337
to make calls on behalf
of charitable police groups.
95
00:05:31,406 --> 00:05:34,507
Ten bucks an hour,
no commission.
96
00:05:34,576 --> 00:05:36,241
Hi, this is Sabrina
and I'm calling
97
00:05:36,310 --> 00:05:38,244
on behalf
of the New Jersey State
98
00:05:38,313 --> 00:05:41,280
Law Enforcement
Officers Association.
99
00:05:41,349 --> 00:05:44,450
Lodge One is conducting
a fall fund drive.
100
00:05:44,519 --> 00:05:45,885
-(INDISTINCT CHATTER)
-Thirty-five dollars
101
00:05:45,954 --> 00:05:47,887
for the gold level,
25 dollars for the silver.
102
00:05:47,956 --> 00:05:49,923
All they ask is that
you send back the 55 dollars
103
00:05:49,992 --> 00:05:52,058
as soon as you get
the pledge kit in the mail.
104
00:05:52,127 --> 00:05:53,225
Can they count on that?
105
00:05:53,294 --> 00:05:54,293
(TELEMARKETER LAUGHS)
106
00:05:54,362 --> 00:05:57,997
-TELEMARKETER:
-MANAGER:
107
00:05:58,066 --> 00:06:02,001
-TELEMARKETER:
-MANAGER:
108
00:06:02,070 --> 00:06:05,805
SAM: We'd call for dozens
of different organizations,
109
00:06:05,874 --> 00:06:07,807
but most of them
were state lodges
110
00:06:07,876 --> 00:06:11,510
of the Fraternal Order
of Police.
111
00:06:11,579 --> 00:06:13,512
REPORTER 1: The Fraternal
Order of Police,
112
00:06:13,581 --> 00:06:16,315
the largest law enforcement
union in the world,
113
00:06:16,384 --> 00:06:20,019
with more than 325,000 members
nationwide.
114
00:06:20,088 --> 00:06:21,524
(AUDIENCE APPLAUDING)
115
00:06:22,390 --> 00:06:23,488
BRIAN GOETZ: The reality of it
116
00:06:23,557 --> 00:06:25,591
is people wanna help
the police, you know?
117
00:06:25,660 --> 00:06:28,127
There're some people
that are gonna say yes,
118
00:06:28,196 --> 00:06:29,289
no matter what.
119
00:06:29,358 --> 00:06:31,731
You could be the fucking
biggest doofus salesman
120
00:06:31,800 --> 00:06:34,433
that ever lived.
They love the police.
121
00:06:34,502 --> 00:06:35,700
SABRINA ROSS: This is the place
122
00:06:35,769 --> 00:06:37,937
where you know
you could definitely get a job.
123
00:06:38,006 --> 00:06:41,240
Whoever can talk and read,
you were in, you know.
124
00:06:41,309 --> 00:06:43,913
As long as you made
your little quota,
you could stay.
125
00:06:44,913 --> 00:06:50,686
SAM:
126
00:06:52,520 --> 00:06:54,521
'Cause it was a fun place to be.
127
00:06:54,590 --> 00:06:55,687
(INDISTINCT CLAMOR)
128
00:06:55,756 --> 00:06:57,256
TELEMARKETER: ♪ Yo
You can't see me, B ♪
129
00:06:57,325 --> 00:07:00,093
♪ I'm trying to work here
Forever at my job at CDG ♪
130
00:07:00,162 --> 00:07:03,228
It was just like you were going
to a big-ass cookout,
131
00:07:03,297 --> 00:07:04,531
every fucking day.
132
00:07:04,600 --> 00:07:05,897
(INDISTINCT CHATTER)
133
00:07:05,966 --> 00:07:08,768
TOM: You gotta understand
something. CDG was a crucible.
134
00:07:08,837 --> 00:07:11,170
It takes
a certain kind of person
135
00:07:11,239 --> 00:07:13,305
to be able to sit down
136
00:07:13,374 --> 00:07:15,409
in front of that
computer monitor
137
00:07:15,478 --> 00:07:16,943
and just make calls,
138
00:07:17,012 --> 00:07:19,011
and just keep calling,
keep calling.
139
00:07:19,080 --> 00:07:24,050
So, we would allow the guys
to do whatever they needed to do
140
00:07:24,119 --> 00:07:25,551
to get through their shift.
141
00:07:25,620 --> 00:07:27,552
TELEMARKETER:
That's pretty good.
142
00:07:27,621 --> 00:07:29,988
Sean speaking.
How can I help you today, buddy?
143
00:07:30,057 --> 00:07:32,625
BILLY: You could smoke a joint,
you could drink a beer.
144
00:07:32,694 --> 00:07:34,421
They didn't care what you did.
145
00:07:34,490 --> 00:07:37,964
You sell, you're good.
You don't sell, you suck.
146
00:07:38,033 --> 00:07:39,465
(INDISTINCT CHATTER)
147
00:07:39,534 --> 00:07:40,834
SAM: You know,
I'm working at this place,
148
00:07:40,903 --> 00:07:42,502
and I'm like,
"I have to document this.
149
00:07:42,571 --> 00:07:44,573
This is fucking insane."
150
00:07:47,475 --> 00:07:49,209
BRIAN:
You didn't wanna be there.
151
00:07:49,278 --> 00:07:51,180
(LAUGHS)
152
00:07:52,546 --> 00:07:54,380
But the thing was
you were always smart.
153
00:07:54,449 --> 00:07:55,881
That's the most important thing
to me.
154
00:07:55,950 --> 00:07:58,818
You gotta have a decent voice.
You gotta be smart.
155
00:07:58,887 --> 00:08:01,320
-(INDISTINCT CHATTER)
-Hello?
156
00:08:01,389 --> 00:08:03,257
♪ (PENSIVE MUSIC FADES) ♪
157
00:08:03,326 --> 00:08:04,961
Hi, uh, Derek.
158
00:08:06,761 --> 00:08:10,596
Uh, Sam Lipman-Stern calling
on behalf of the Washington DC
159
00:08:10,665 --> 00:08:13,233
Fraternal Order
of Police Lodge Number one.
160
00:08:13,302 --> 00:08:14,900
Good evening.
161
00:08:14,969 --> 00:08:18,637
Just this last year,
163 police officers were killed
162
00:08:18,706 --> 00:08:21,707
in the line of duty
across the United States.
163
00:08:21,775 --> 00:08:23,910
And whenever
any Delaware police officer
164
00:08:23,979 --> 00:08:26,045
is injured or killed
in the line of duty,
165
00:08:26,114 --> 00:08:29,516
the state FOP will offer
to provide financial assistance
166
00:08:29,585 --> 00:08:31,084
to them and their families.
167
00:08:31,153 --> 00:08:33,923
Now, Lisa, these families,
they do need your support.
168
00:08:35,023 --> 00:08:35,855
Click.
169
00:08:35,924 --> 00:08:37,189
♪ (TENSE MUSIC PLAYING) ♪
170
00:08:37,258 --> 00:08:39,926
JAMES: This is the hardest job
you will ever have.
171
00:08:39,994 --> 00:08:40,960
I'm a scumbag.
172
00:08:41,029 --> 00:08:44,091
I'm annoying you at dinnertime
and you're like,
173
00:08:44,160 --> 00:08:46,669
"Fuck you. Stop calling me."
174
00:08:47,168 --> 00:08:49,205
RECEIVER:
175
00:08:53,241 --> 00:08:54,873
BRIAN: You always had to say
"on behalf of,"
176
00:08:54,942 --> 00:08:56,908
you were never a part of
the Fraternal Order of Police.
177
00:08:56,977 --> 00:08:59,478
You were never a cop. You were
calling on behalf of 'em.
178
00:08:59,547 --> 00:09:00,914
You had to know
your disclosures.
179
00:09:00,983 --> 00:09:02,581
'Cause if you didn't say
those disclosures,
180
00:09:02,650 --> 00:09:04,050
they'd take you
right off the phone.
181
00:09:04,119 --> 00:09:06,953
SAM: The other rule is
that you had to tell people
182
00:09:07,022 --> 00:09:09,856
how much the charity
was getting,
183
00:09:09,925 --> 00:09:12,195
which was usually
about ten percent.
184
00:09:12,695 --> 00:09:13,793
It sounded low,
185
00:09:13,862 --> 00:09:15,895
but the managers
would always say,
186
00:09:15,964 --> 00:09:17,697
"Ten percent
of something is better
187
00:09:17,766 --> 00:09:19,965
than 100 percent of nothing."
188
00:09:20,034 --> 00:09:22,868
FARUQ DAVIS: But we didn't have
to disclose all the details
189
00:09:22,937 --> 00:09:25,532
unless they asked specifically.
190
00:09:25,601 --> 00:09:27,106
The person we'd call
on the other line went like,
191
00:09:27,175 --> 00:09:30,909
"Oh, so they only get
ten percent, you keep the 90?
192
00:09:30,978 --> 00:09:35,915
So, if I give you 100 bucks,
you only give them ten dollars?"
193
00:09:35,984 --> 00:09:38,017
You gotta say, "Yeah,"
'cause it's the truth.
194
00:09:38,086 --> 00:09:41,353
It really tested
your rebuttal skills, you know?
195
00:09:41,422 --> 00:09:45,458
We just wouldn't take no
for an answer, no matter what.
196
00:09:45,527 --> 00:09:47,863
They had a rebuttal
for everything.
197
00:09:48,831 --> 00:09:50,462
It doesn't matter what you...
198
00:09:50,531 --> 00:09:51,731
You could've said,
"My mom just died."
199
00:09:51,800 --> 00:09:53,365
They had a rebuttal for that.
200
00:09:53,434 --> 00:09:56,202
Your house
just burned down, John?
201
00:09:56,271 --> 00:09:58,437
Was it completely totaled?
202
00:09:58,506 --> 00:09:59,906
Now, John,
I don't wanna burden you
203
00:09:59,975 --> 00:10:02,376
but we do have a bronze
at 20 dollars,
204
00:10:02,445 --> 00:10:04,113
or a booster at 15?
205
00:10:05,341 --> 00:10:06,245
BRIAN: And if you guys remember,
206
00:10:06,314 --> 00:10:08,747
there was rebuttals hung
in the cubicle,
207
00:10:08,816 --> 00:10:11,084
like how could you not read
that card right there,
208
00:10:11,153 --> 00:10:13,419
and when they say this,
you say that
209
00:10:13,488 --> 00:10:15,755
and be able to spit it
right at 'em.
210
00:10:15,824 --> 00:10:17,123
You know,
they always used to tell me,
211
00:10:17,192 --> 00:10:19,225
"Oh, it's tested.
We test this, test that."
212
00:10:19,294 --> 00:10:22,595
I can't complain
with the fucking process,
man. That shit worked.
213
00:10:22,664 --> 00:10:23,795
As a paid solicitor with CDG,
214
00:10:23,864 --> 00:10:25,898
I'm gonna send you out
the new police decal.
215
00:10:25,967 --> 00:10:29,168
Please display it proudly
to show your support.
216
00:10:29,237 --> 00:10:31,603
The decal, it was just some
flimsy shit.
217
00:10:31,672 --> 00:10:34,673
Like, you can make it
at, like, OfficeMax.
218
00:10:34,742 --> 00:10:36,508
As a way of saying,
thanks for your support,
219
00:10:36,577 --> 00:10:40,579
I'm gonna send you out a new
2007 police card and decal.
220
00:10:40,648 --> 00:10:42,448
Do me a favor
and just slap the decal
221
00:10:42,517 --> 00:10:43,683
on the back of the vehicle.
222
00:10:43,752 --> 00:10:45,184
Do me a favor,
you put the decal
223
00:10:45,253 --> 00:10:48,487
on the back of the vehicle
and the card inside your wallet
224
00:10:48,556 --> 00:10:50,624
to show
your proud continued support
225
00:10:50,693 --> 00:10:52,625
for these fallen officers.
226
00:10:52,694 --> 00:10:55,028
When we would get
asked questions of like
227
00:10:55,096 --> 00:10:57,129
what this decal actually did...
(CHUCKLES)
228
00:10:57,198 --> 00:10:59,298
...well, we were told
to not say,
229
00:10:59,367 --> 00:11:01,300
"This will get you out
of a ticket." We would say,
230
00:11:01,369 --> 00:11:04,937
"This may be able to get you
out of a ticket."
231
00:11:05,006 --> 00:11:07,373
BRIAN: The guy who trained me
used to say,
232
00:11:07,442 --> 00:11:08,674
"I'm selling stickers."
233
00:11:08,743 --> 00:11:10,109
We're gonna give you
this fucking sticker
234
00:11:10,178 --> 00:11:11,677
to put on your car,
you're gonna think
235
00:11:11,746 --> 00:11:13,245
it's gonna stop you
from getting tickets.
236
00:11:13,314 --> 00:11:16,448
And that's what CDG was,
that was how CDG got built.
237
00:11:16,517 --> 00:11:20,386
Donation levels to help out.
The gold, the big one is 35.
238
00:11:20,455 --> 00:11:23,956
The smaller silver still goes
a long way for 25.
239
00:11:24,025 --> 00:11:25,958
Could you reach up high
and do the gold?
240
00:11:26,027 --> 00:11:27,993
Or you wanna just play it safe
with the silver?
241
00:11:28,062 --> 00:11:30,629
This 35 is fantastic, Patricia.
242
00:11:30,698 --> 00:11:32,998
And I wanna thank you very much
for being a hero
243
00:11:33,067 --> 00:11:35,234
for the state of New Jersey,
and for these families.
244
00:11:35,303 --> 00:11:36,803
(PATRICIA SPEAKS
INDISTINCTLY OVER PHONE)
245
00:11:36,872 --> 00:11:38,604
Let me just doublecheck
the mailing address
246
00:11:38,673 --> 00:11:39,872
to make sure
it gets over to you...
247
00:11:39,941 --> 00:11:42,074
I'd raise
about 1,000 dollars a day
248
00:11:42,143 --> 00:11:44,981
in these tiny dribs and drabs.
249
00:11:46,248 --> 00:11:50,216
I didn't think
I was doing anything bad at all.
250
00:11:50,285 --> 00:11:53,652
I just thought that this was
some shitty job
251
00:11:53,721 --> 00:11:56,489
and this is how police raised
their money.
252
00:11:56,558 --> 00:11:59,124
♪ (SOFT MUSIC PLAYING) ♪
253
00:11:59,193 --> 00:12:02,231
SAM: I probably met Big Ed
when I was like 16.
254
00:12:03,364 --> 00:12:04,830
BRIAN: I don't think
I'm exaggerating
255
00:12:04,899 --> 00:12:07,633
when I say he was probably
like 400 pounds.
256
00:12:07,702 --> 00:12:09,636
The funniest dude
I've ever been around.
257
00:12:09,705 --> 00:12:11,037
One of the best salesmen.
258
00:12:11,106 --> 00:12:13,906
You put him in a fucking room
one-on-one against anybody,
259
00:12:13,975 --> 00:12:16,845
that motherfucker's winning.
He was nasty.
260
00:12:17,512 --> 00:12:20,747
SAM:
261
00:12:20,815 --> 00:12:21,981
Oh, absolutely.
262
00:12:22,050 --> 00:12:23,750
SAM:
263
00:12:23,819 --> 00:12:24,918
ED: What, man?
264
00:12:24,987 --> 00:12:26,553
SAM: He told me
that he had filmed
265
00:12:26,622 --> 00:12:28,187
some footage at CDG,
266
00:12:28,256 --> 00:12:30,059
-like, a few years back.
-ED: ...Magnum P.I.
267
00:12:31,159 --> 00:12:34,327
-Look at this shit.
-(TELEMARKETER YAWNS)
268
00:12:34,396 --> 00:12:37,229
ED: Fucking piece of--
There he goes. Old man Winter.
269
00:12:37,298 --> 00:12:38,798
-WINTER: What's up?
-(INDISTINCT CHATTER)
270
00:12:38,867 --> 00:12:40,203
(ED LAUGHING)
271
00:12:45,007 --> 00:12:47,373
This is the place
where I usually clean up.
272
00:12:47,442 --> 00:12:49,345
(LAUGHS)
273
00:12:50,678 --> 00:12:54,514
SAM: It was actually Ed's idea
that we start filming
274
00:12:54,583 --> 00:12:55,581
CDG together.
275
00:12:55,650 --> 00:12:57,349
-ED: Ray Liotta.
-(INDISTINCT CHATTER)
276
00:12:57,418 --> 00:12:59,252
SAM: It was like,
"Let's just film how weird
277
00:12:59,321 --> 00:13:01,688
this place is
and put it on YouTube."
278
00:13:01,757 --> 00:13:03,089
(TELEMARKETERS LAUGHING)
279
00:13:03,158 --> 00:13:04,957
-PATRICK: Zoom in.
-Sam, this is bad for the movie.
280
00:13:05,026 --> 00:13:06,159
For the Pespas movie.
281
00:13:06,228 --> 00:13:08,161
...if you'd like
to have it sent out.
282
00:13:08,230 --> 00:13:09,729
So, just let them know
that you'd like...
283
00:13:09,798 --> 00:13:11,130
SAM: That's a live turtle?
284
00:13:11,199 --> 00:13:13,733
TELEMARKETER: Twenty-dollar
bronze and a 15-dollar booster.
285
00:13:13,802 --> 00:13:17,070
This book is a record
of the customers
286
00:13:17,139 --> 00:13:20,039
that I didn't like,
and maybe I'd put their address
287
00:13:20,108 --> 00:13:22,912
and the details
of how they pissed me off.
288
00:13:24,046 --> 00:13:26,178
If I ever snap,
it's nice to know... (CHUCKLES)
289
00:13:26,247 --> 00:13:28,884
...that I have a list
of people to go after.
290
00:13:29,918 --> 00:13:32,085
-SAM: What's up Sabrina?
-Hi.
291
00:13:32,154 --> 00:13:33,986
SAM: What are you looking for
in a man?
292
00:13:34,055 --> 00:13:36,159
I'm looking for a man...
293
00:13:37,292 --> 00:13:39,586
that is not crazy.
294
00:13:39,655 --> 00:13:42,361
I'm looking for a man
that has a job,
295
00:13:42,430 --> 00:13:44,797
some type of job,
has to be something.
296
00:13:44,866 --> 00:13:46,830
He has to have a big dick...
297
00:13:47,770 --> 00:13:49,939
and he has to be into fellatio.
298
00:13:51,673 --> 00:13:53,109
-SAM: Um--
-Front and back.
299
00:13:54,242 --> 00:13:57,280
Don't eat it like a puppy.
I don't like that shit.
300
00:13:57,979 --> 00:13:59,178
And lick the crack, too.
301
00:13:59,247 --> 00:14:01,217
Don't just focus
on the booty hole.
302
00:14:03,451 --> 00:14:06,051
SAM: Even though nobody made
any commission,
303
00:14:06,120 --> 00:14:09,354
there were some guys who thought
they were master salesmen
304
00:14:09,423 --> 00:14:12,295
and took the job
really seriously.
305
00:14:12,994 --> 00:14:15,031
CDG has been good to me.
306
00:14:15,897 --> 00:14:18,031
It has been real good to me.
307
00:14:18,100 --> 00:14:20,166
(INDISTINCT CHATTER)
308
00:14:20,235 --> 00:14:22,602
SAM: These were the guys
that Big Ed just liked
309
00:14:22,671 --> 00:14:24,173
to fucking torture.
310
00:14:25,673 --> 00:14:29,378
-(ED YELLING, LAUGHING)
-I'm... Get away from me.
311
00:14:31,747 --> 00:14:35,214
ED: Larry, um, how do you feel
312
00:14:35,283 --> 00:14:38,051
about how telemarketing
in general?
313
00:14:38,120 --> 00:14:39,986
Well,
it's a much-needed service.
314
00:14:40,055 --> 00:14:43,356
-I mean...
-ED: Well needed by whom?
315
00:14:43,425 --> 00:14:48,093
Well, needed-- needed
by most businesses and then...
316
00:14:48,162 --> 00:14:51,531
I mean, in the case of CDG,
it provides a public service
317
00:14:51,600 --> 00:14:53,065
almost by accident.
318
00:14:53,134 --> 00:14:55,100
ED: By doing what?
319
00:14:55,169 --> 00:14:58,504
Providing jobs to people
that are unemployable.
320
00:14:58,573 --> 00:15:01,140
What I mean by that
is very simple.
321
00:15:01,209 --> 00:15:04,010
Most of the people
that worked at CDG
322
00:15:04,079 --> 00:15:06,811
had questionable pasts.
323
00:15:06,880 --> 00:15:11,011
BILLY: It was just high school
students, people in transition,
324
00:15:11,080 --> 00:15:14,053
teachers, or other people
just trying to earn extra money,
325
00:15:14,122 --> 00:15:16,122
but for the most part,
it was a lot of criminals
326
00:15:16,191 --> 00:15:17,690
that couldn't get other jobs
327
00:15:17,759 --> 00:15:19,191
because they had
criminal records.
328
00:15:19,260 --> 00:15:21,526
We had a bunch of criminals
in that motherfucker, man.
329
00:15:21,595 --> 00:15:24,563
We had... (LAUGHS)
We had criminals in there,
330
00:15:24,632 --> 00:15:27,333
probably every other cubicle.
You know what I'm saying?
331
00:15:27,402 --> 00:15:29,135
You don't know who's working
next to you.
332
00:15:29,204 --> 00:15:33,206
There's no background checks,
there's no drug testing.
333
00:15:33,275 --> 00:15:35,240
Dudes flip out
at the drop of a hat
334
00:15:35,309 --> 00:15:36,675
and you just gotta deal with it.
335
00:15:36,744 --> 00:15:40,146
SABRINA: CDG is just like
anything you could ever imagine
336
00:15:40,215 --> 00:15:43,415
in a gangster film,
right in front of you.
337
00:15:43,484 --> 00:15:45,284
It was like,
"Who's going to get shot,
338
00:15:45,353 --> 00:15:48,454
or robbed?"
Every day was a new adventure.
339
00:15:48,523 --> 00:15:50,556
Every other person
was a drug dealer.
340
00:15:50,625 --> 00:15:53,126
Like, either a drug dealer
that wasn't caught yet,
341
00:15:53,195 --> 00:15:55,895
or a drug dealer
that just got out of jail
342
00:15:55,964 --> 00:15:57,262
yesterday or a week ago.
343
00:15:57,331 --> 00:15:59,398
You come up in there,
you can buy some coke,
344
00:15:59,467 --> 00:16:02,168
you can buy some dope,
you can buy some Viagra
345
00:16:02,237 --> 00:16:04,237
if your thing really
ain't working right.
346
00:16:04,306 --> 00:16:06,906
Motherfuckers was in there
selling pit bulls.
347
00:16:06,975 --> 00:16:10,109
Everything you need right there.
Pussy...
348
00:16:10,178 --> 00:16:12,444
ED: What the hell
wrong with you?
349
00:16:12,513 --> 00:16:14,413
BILLY: CDG would send
their managers
350
00:16:14,482 --> 00:16:17,583
and recruit directly
at the halfway houses.
351
00:16:17,652 --> 00:16:19,818
It was just an unlimited supply
of workers.
352
00:16:19,887 --> 00:16:22,555
X SANTINO THA GOD:
I caught CDG coming out
of the halfway house, man.
353
00:16:22,624 --> 00:16:25,257
Like, I went to jail at 23,
I come home at 30,
354
00:16:25,326 --> 00:16:27,359
you know what I'm saying?
I ain't have nothing at all.
355
00:16:27,428 --> 00:16:32,565
Nowhere to live, no real bread,
no real clothes.
356
00:16:32,634 --> 00:16:35,234
I got a job in six days.
357
00:16:35,303 --> 00:16:38,705
I'm on motherfucking ecstasy
calling for the cops,
358
00:16:38,774 --> 00:16:40,105
high as hell.
359
00:16:40,174 --> 00:16:42,102
Like, "The cops
need some money."
360
00:16:42,171 --> 00:16:44,210
Motherfucker on the phone going,
"I don't fuck with cops."
361
00:16:44,279 --> 00:16:46,611
I'm saying to them like,
"I don't either."
362
00:16:46,680 --> 00:16:50,850
FARUQ: You had people who were
committing criminal activities
363
00:16:50,919 --> 00:16:53,719
inside and outside
of the office,
364
00:16:53,788 --> 00:16:56,255
but we're calling for policemen.
365
00:16:56,324 --> 00:16:58,625
When you look at it
from the outside looking in,
366
00:16:58,694 --> 00:16:59,959
it doesn't make sense.
367
00:17:00,028 --> 00:17:02,929
Society looks at you
like you're a scumbag,
368
00:17:02,998 --> 00:17:05,564
but the people you look to
to keep you safe
369
00:17:05,633 --> 00:17:08,801
look to us to put money
in their safes.
370
00:17:08,870 --> 00:17:11,437
SAM: I agree. Totally. Cool.
371
00:17:11,506 --> 00:17:13,973
That was dope.
Go back to work.
372
00:17:14,042 --> 00:17:15,307
(CHUCKLES)
373
00:17:15,376 --> 00:17:19,678
-♪ (PENSIVE MUSIC PLAYING) ♪
-(OVERLAPPING CHATTER)
374
00:17:19,747 --> 00:17:22,248
BRIAN: People can talk
about the negatives all day long
375
00:17:22,317 --> 00:17:24,216
and think, "These guys are
scumbags," or whatever,
376
00:17:24,285 --> 00:17:26,385
they don't understand
camaraderie of the dudes
377
00:17:26,454 --> 00:17:28,354
that be in these offices
is like,
378
00:17:28,423 --> 00:17:30,589
you're in there together,
you're in the trenches.
379
00:17:30,658 --> 00:17:32,458
The same thing
as being in the army.
380
00:17:32,527 --> 00:17:34,694
Putting in time,
being in fucking jail.
381
00:17:34,763 --> 00:17:37,296
(INDISTINCT CHATTER)
382
00:17:37,365 --> 00:17:39,799
How did your tweezer
stretch it out so much?
383
00:17:39,868 --> 00:17:41,500
(LAUGHS MOCKINGLY)
384
00:17:41,569 --> 00:17:43,202
SAM: Dude, you're the man.
Move your head.
385
00:17:43,271 --> 00:17:45,437
SABRINA: It was a big
dysfunctional family.
386
00:17:45,506 --> 00:17:47,574
-You was a part of it too, Sam.
-SAM: Yeah.
387
00:17:47,643 --> 00:17:48,440
SABRINA: Remember?
388
00:17:48,509 --> 00:17:49,908
-(INDISTINCT CHATTER)
-Video taping
389
00:17:49,977 --> 00:17:52,278
-what's going on here.
-TELEMARKETER: (CHUCKLES)
Oh, Shit.
390
00:17:52,347 --> 00:17:55,348
-Don't act like
you don't know, Sam.
-(SAM CHUCKLES)
391
00:17:55,417 --> 00:17:56,285
Shit.
392
00:17:57,185 --> 00:17:59,151
SAM: You had to be crazy.
393
00:17:59,220 --> 00:18:02,254
'Cause most people,
they couldn't handle it.
394
00:18:02,323 --> 00:18:05,157
I wasn't in a good place
when I worked at CDG.
395
00:18:05,226 --> 00:18:07,060
I don't think most people were.
396
00:18:07,129 --> 00:18:09,594
But maybe that was
how the owners liked it.
397
00:18:09,663 --> 00:18:11,230
BRIAN: We were
the number one office
398
00:18:11,299 --> 00:18:13,199
in the whole entire company.
399
00:18:13,268 --> 00:18:17,803
We went out to an awards dinner
and we won everything.
400
00:18:17,872 --> 00:18:19,566
I don't know if you remember,
401
00:18:19,635 --> 00:18:21,507
-but we brought this shit back,
it looked like the Stanley Cup.
-SAM: Yeah.
402
00:18:21,576 --> 00:18:22,774
BRIAN: We had it
in the fucking office and shit.
403
00:18:22,843 --> 00:18:24,810
Me and Pete
used to drink beers out of it.
404
00:18:24,879 --> 00:18:27,546
It was like a Super Bowl. Like,
everybody did this together.
405
00:18:27,615 --> 00:18:31,484
-(TELEMARKETERS CHEERING)
-We're the office of the year!
406
00:18:31,553 --> 00:18:34,186
-TELEMARKETER: Oh, yes, we did.
-(TELEMARKETERS CHEER)
407
00:18:34,255 --> 00:18:35,755
♪ (PENSIVE MUSIC FADES) ♪
408
00:18:35,824 --> 00:18:37,293
SAM: Hey, Pat.
409
00:18:40,796 --> 00:18:42,590
-How's it going?
-Good.
410
00:18:42,659 --> 00:18:45,231
SAM: Good. Making sales?
411
00:18:45,300 --> 00:18:47,233
-Yeah, I'm doing good today.
-SAM: Nice.
412
00:18:47,302 --> 00:18:51,838
(OVERLAPPING CHATTER
IN BACKGROUND)
413
00:18:51,907 --> 00:18:54,573
♪ (TENSE MUSIC PLAYING) ♪
414
00:18:54,642 --> 00:18:57,710
BILLY: The craziest thing
I ever saw at CDG
415
00:18:57,779 --> 00:19:01,347
was probably just like
what they let Pat get away with.
416
00:19:01,416 --> 00:19:04,083
You know, being high,
doing heroin
417
00:19:04,152 --> 00:19:05,551
right in the bathroom.
Everybody knew it.
418
00:19:05,620 --> 00:19:08,553
We got-- We got Pat The Tapper
right over there.
419
00:19:08,622 --> 00:19:11,123
SAM: Come on, Pat.
Sell those stickers.
420
00:19:11,192 --> 00:19:13,559
My nigga, Pat Pespas.
Yeah, man.
421
00:19:13,628 --> 00:19:15,227
We used to call him
Pat The Tapper,
422
00:19:15,296 --> 00:19:17,266
AKA, Pat The Smacker.
423
00:19:18,200 --> 00:19:19,368
Hello.
424
00:19:21,669 --> 00:19:23,536
BILLY: He would just be passing
out at his desk,
425
00:19:23,605 --> 00:19:25,838
but still getting sales
half asleep,
426
00:19:25,907 --> 00:19:29,378
you know, doing the dope nod
and just still closing people.
427
00:19:30,846 --> 00:19:31,814
Hello.
428
00:19:33,582 --> 00:19:35,314
Hi, uh, Syrin?
429
00:19:35,383 --> 00:19:39,852
Like, this nigga like this
and jump up, "Hi, I'm Pat."
430
00:19:39,921 --> 00:19:41,553
Well, I do understand, um...
431
00:19:41,622 --> 00:19:43,488
X: You know, what I mean?
Like, he goes straight
432
00:19:43,557 --> 00:19:45,124
into the script. Good caller.
433
00:19:45,193 --> 00:19:46,458
Financial assistance...
434
00:19:46,527 --> 00:19:47,792
BILLY: I don't even know
half the time if he knew
435
00:19:47,861 --> 00:19:49,462
what he was saying to the people
on the phone
436
00:19:49,531 --> 00:19:51,030
and they would just
give him money.
437
00:19:51,099 --> 00:19:52,231
Like, it was just amazing.
438
00:19:52,300 --> 00:19:54,967
Pat made that company
a lot of money.
439
00:19:55,036 --> 00:19:56,869
They used to kiss Pat's ass.
440
00:19:56,938 --> 00:19:59,271
Pat Pespas, about two weeks ago,
441
00:19:59,340 --> 00:20:02,208
he did, like,
350 an hour and that's all day.
442
00:20:02,277 --> 00:20:05,010
-ED: Speaking of dope.
-Pat fucking Pespas.
443
00:20:05,079 --> 00:20:07,742
-BILLY: Oh, everybody loved Pat.
-♪ (MUSIC TURNS SOFT) ♪
444
00:20:07,811 --> 00:20:09,082
He had that drug problem,
445
00:20:09,151 --> 00:20:10,983
but everybody loved him
just the same.
446
00:20:11,052 --> 00:20:12,588
Yo, Pat, Pat, Pat.
447
00:20:16,191 --> 00:20:19,058
Yo, nothing like that on TV.
No, no, no.
448
00:20:19,127 --> 00:20:20,726
♪ (SOFT MUSIC FADES) ♪
449
00:20:20,795 --> 00:20:23,797
Me and my buddy grew some pot
in a ditch,
450
00:20:23,866 --> 00:20:25,565
on the side of a highway,
451
00:20:25,634 --> 00:20:28,067
and they charged me like, um,
452
00:20:28,136 --> 00:20:32,105
a CDS manufacturing facility.
453
00:20:32,174 --> 00:20:34,439
-Like, here I am...
-SUE ORIN: What did
they charge you?
454
00:20:34,508 --> 00:20:37,777
...I threw a couple of pot seeds
off the side of the road,
455
00:20:37,846 --> 00:20:39,112
on a major highway,
456
00:20:39,181 --> 00:20:41,513
and it happened to grow
by accident.
457
00:20:41,582 --> 00:20:43,349
SUE: Uh, I think you're
minimizing it a little bit.
458
00:20:43,418 --> 00:20:45,151
Well, I am minimizing it
459
00:20:45,220 --> 00:20:46,519
a little bit, but that's--
460
00:20:46,588 --> 00:20:48,520
SUE: Forty-eight pounds
of pot seeds
461
00:20:48,589 --> 00:20:51,190
-on the side of the road.
-Yeah, but that's a factory?
462
00:20:51,259 --> 00:20:54,493
Come on. Get real. Whatever.
463
00:20:54,562 --> 00:20:56,062
-Hey, Sue, come here.
-SUE: What?
464
00:20:56,131 --> 00:20:57,330
-Just come here.
-SUE: Dinner's ready.
465
00:20:57,399 --> 00:20:59,031
-All right, well come here.
-SUE: What?
466
00:20:59,100 --> 00:21:00,703
Come here. Come here.
467
00:21:01,831 --> 00:21:02,939
Come here. Come here.
468
00:21:04,039 --> 00:21:04,971
Turn.
469
00:21:05,040 --> 00:21:08,041
This is my lovely wife, Sue.
Isn't she lovely?
470
00:21:08,110 --> 00:21:10,413
(SAM CHUCKLING)
471
00:21:10,845 --> 00:21:12,545
SUE:
472
00:21:12,614 --> 00:21:15,014
♪ (SOFT MUSIC PLAYING) ♪
473
00:21:15,083 --> 00:21:19,451
Pat was very sweet.
Like such an innocent soul.
474
00:21:19,520 --> 00:21:23,426
He never did nobody wrong.
He was just like sweetest thing.
475
00:21:25,560 --> 00:21:28,695
I remember Pat speaking
about justice
476
00:21:28,764 --> 00:21:31,563
and how things
were just not right.
477
00:21:31,632 --> 00:21:35,301
PATRICK: If it's gonna cost
money for big corporations
478
00:21:35,370 --> 00:21:38,403
in this country to do away
with global warming,
479
00:21:38,472 --> 00:21:40,372
it's gonna be very slow
to happen.
480
00:21:40,441 --> 00:21:44,143
As a matter of fact,
when Bush took office,
481
00:21:44,212 --> 00:21:47,179
he denied global warming
even existed.
482
00:21:47,248 --> 00:21:52,017
Only now, does he make
a very remote,
483
00:21:52,086 --> 00:21:53,920
"Well, it might be happening."
484
00:21:53,989 --> 00:21:56,722
-Yeah, right, pal.
-SAM: Does this mean a, uh...
485
00:21:56,791 --> 00:21:59,592
an end to the world
through global warming?
486
00:21:59,661 --> 00:22:01,426
I don't know about-- Well, yeah,
487
00:22:01,495 --> 00:22:04,197
-if we don't act soon. Yeah.
-SAM: Are we gonna still
gonna go to that restaurant...
488
00:22:04,266 --> 00:22:07,233
Pat and I became friends
right away,
489
00:22:07,302 --> 00:22:09,402
and he was like,
"You should film me."
490
00:22:09,471 --> 00:22:10,770
You gotta love this place.
491
00:22:10,839 --> 00:22:12,338
SAM: "Let's make a movie
about the life
492
00:22:12,407 --> 00:22:14,106
of a CDG employee."
493
00:22:14,175 --> 00:22:16,045
Patrick J. Pespas The Movie.
494
00:22:17,111 --> 00:22:19,145
How do you feel
about the camera? Is it friend?
495
00:22:19,214 --> 00:22:20,745
-It's my friend.
-(INDISTINCT CHATTER)
496
00:22:20,814 --> 00:22:22,715
SAM: Oh, that's good.
It's good you act that way.
497
00:22:22,784 --> 00:22:24,887
The camera is your best friend.
498
00:22:27,489 --> 00:22:30,184
The rare interview with my mom.
499
00:22:30,253 --> 00:22:33,025
Hold on to your television sets.
(CHUCKLES)
500
00:22:33,094 --> 00:22:34,894
-How you doing?
-PAT'S MOM: Fine. How are you?
501
00:22:34,963 --> 00:22:36,863
-PATRICK: Sue's here.
-PAT'S MOM: Who's that?
502
00:22:36,932 --> 00:22:38,697
-PATRICK: That's
Sam Lipman-Stern.
-SAM: Hi.
503
00:22:38,766 --> 00:22:41,334
PATRICK: He's a producer
and he's following me
504
00:22:41,403 --> 00:22:43,636
around today
with the video camera.
505
00:22:43,705 --> 00:22:45,372
What are you doing
with him anyway?
506
00:22:45,441 --> 00:22:47,072
What's this all about?
507
00:22:47,141 --> 00:22:48,402
SAM: Well, we're pretty much--
508
00:22:48,471 --> 00:22:51,543
we both work at this,
uh, this telemarketing place.
509
00:22:51,612 --> 00:22:54,413
-Yeah.
-SAM: And, uh, we're trying to--
510
00:22:54,482 --> 00:22:55,715
And it's a very--
It's a shady...
511
00:22:55,784 --> 00:22:57,283
Did you know about that?
Did he tell you
512
00:22:57,352 --> 00:22:59,318
about the place we work at?
513
00:22:59,387 --> 00:23:00,453
Yeah. Well, what about it?
514
00:23:00,522 --> 00:23:02,054
PATRICK: You wouldn't believe
the people
515
00:23:02,123 --> 00:23:03,150
they have calling for,
516
00:23:03,219 --> 00:23:06,325
like, law enforcement
organizations
517
00:23:06,394 --> 00:23:10,864
and, like, supposedly
good charities,
518
00:23:10,933 --> 00:23:13,332
and it's like a big
bullshit scam.
519
00:23:13,401 --> 00:23:16,669
(PAT'S MOM SPEAKS INDISTINCTLY)
520
00:23:16,738 --> 00:23:18,237
PATRICK: So now,
we're putting together
521
00:23:18,306 --> 00:23:19,704
a documentary and now...
522
00:23:19,773 --> 00:23:21,507
PAT'S MOM: For what?
What are you saying on there?
523
00:23:21,576 --> 00:23:23,046
-PATRICK: Um, well...
-I don't get it.
524
00:23:26,580 --> 00:23:30,119
I understand that,
but what is the purpose of this?
525
00:23:32,782 --> 00:23:34,148
SAM: Nice.
526
00:23:34,217 --> 00:23:35,921
-PAT'S MOM: Uh.
-SAM: I'd say like,
527
00:23:35,990 --> 00:23:39,258
"What's your opinion
of telemarketing?"
528
00:23:39,327 --> 00:23:42,294
-(LAUGHS)
-They're a pain in the ass,
529
00:23:42,363 --> 00:23:43,763
-calling me up.
-(COUGHS)
530
00:23:43,832 --> 00:23:45,865
SAM: And, uh, one more question.
531
00:23:45,934 --> 00:23:49,605
What's your opinion of Pat
as a telemarketer?
532
00:23:50,773 --> 00:23:54,306
Well, I...
I hear he's good at it.
533
00:23:54,375 --> 00:23:56,479
He's good
with the bullshit lines.
534
00:23:56,945 --> 00:23:58,210
Yeah. Yeah.
535
00:23:58,279 --> 00:24:01,784
♪ ("CARRY ON WAYWARD SON"
BY KANSAS PLAYING OVER RADIO) ♪
536
00:24:03,051 --> 00:24:04,753
It's time to party, dude.
537
00:24:09,423 --> 00:24:10,589
SAM: All right, dude.
538
00:24:10,658 --> 00:24:12,525
-Now, we--
-SAM: Now, we go back to...
539
00:24:12,594 --> 00:24:15,761
Now, we gotta go back to CDG,
but it'll be all right.
540
00:24:15,830 --> 00:24:19,799
You know, get a little buzzed,
make some crazy phone calls.
541
00:24:19,868 --> 00:24:21,901
-SAM: All right.
-Put some old ladies down
542
00:24:21,970 --> 00:24:25,141
for their cigarette money.
(LAUGHS)
543
00:24:26,035 --> 00:24:27,076
SAM: Straight up, dude.
544
00:24:30,212 --> 00:24:32,311
Wanna do this right here?
Or should I start driving back?
545
00:24:32,380 --> 00:24:33,445
PATRICK: Ah, keep it on camera.
546
00:24:33,514 --> 00:24:34,947
SAM: All right, cool.
Yeah, I don't know.
547
00:24:35,016 --> 00:24:36,849
-PATRICK:
You should get this on camera.
-SAM: Footage, dude.
548
00:24:36,918 --> 00:24:38,885
-PATRICK: We'll use this
for footage. Yeah.
-SAM: Oh, yeah.
549
00:24:38,954 --> 00:24:45,261
♪ (SOFT ROCK SONG
PLAYING OVER RADIO) ♪
550
00:24:46,862 --> 00:24:50,696
(SNIFFS)
551
00:24:50,765 --> 00:24:53,702
PATRICK: The Bronx. The Bronx.
552
00:24:54,403 --> 00:24:55,600
SAM: The Bronx.
553
00:24:55,669 --> 00:24:59,505
PATRICK: People,
don't try this at home. (LAUGHS)
554
00:24:59,574 --> 00:25:01,907
Now, we gotta smash the list.
555
00:25:01,976 --> 00:25:06,182
Either we get 200 dollars
in an hour or we go home.
556
00:25:07,382 --> 00:25:12,555
(INDISTINCT CHATTER)
557
00:25:14,888 --> 00:25:17,489
Hi. Good evening.
My name is Patrick J. Pespas.
558
00:25:17,558 --> 00:25:19,992
I'm calling on behalf
of the New Jersey State
559
00:25:20,061 --> 00:25:22,795
Law Enforcement
Officers Association.
560
00:25:22,864 --> 00:25:24,863
And the reason for my call,
believe it or not,
561
00:25:24,932 --> 00:25:28,367
this year, today,
three brave New Jersey officers
562
00:25:28,436 --> 00:25:30,203
were killed in the line of duty.
563
00:25:30,272 --> 00:25:31,404
The New Jersey State
564
00:25:31,473 --> 00:25:33,439
Law Enforcement
Officers Association
565
00:25:33,508 --> 00:25:35,041
has set up a fund providing
566
00:25:35,110 --> 00:25:36,809
financial assistance
to the families
567
00:25:36,878 --> 00:25:40,480
of any New Jersey officer
unfortunately killed
568
00:25:40,549 --> 00:25:41,918
in the line of duty.
569
00:25:44,552 --> 00:25:47,720
And, uh, this year,
the top donation of 95
570
00:25:47,789 --> 00:25:48,988
is the platinum level,
571
00:25:49,057 --> 00:25:51,724
but they do have
a 75-dollar gold level.
572
00:25:51,793 --> 00:25:52,725
Could you reach up
573
00:25:52,794 --> 00:25:54,297
from one of them levels
this year?
574
00:25:56,197 --> 00:25:59,002
Ninety-five is 100 percent
comfortable for you?
575
00:26:00,501 --> 00:26:02,634
Oh, fantastic.
It goes a long way to help.
576
00:26:02,703 --> 00:26:04,438
Thank you, Colleen,
for being a supporter.
577
00:26:04,507 --> 00:26:06,340
God bless you. Thank you.
578
00:26:06,409 --> 00:26:10,276
(INDISTINCT CHATTER)
579
00:26:10,345 --> 00:26:11,314
(LAUGHS)
580
00:26:13,582 --> 00:26:14,914
And, uh, if you noticed
581
00:26:14,983 --> 00:26:18,984
before I sniffed
that bag of her-- (HESITATES)
582
00:26:19,053 --> 00:26:22,955
If you noticed, before I sniffed
that bag, I couldn't get a sale.
583
00:26:23,024 --> 00:26:24,994
(LAUGHS)
584
00:26:25,794 --> 00:26:27,627
♪ (PENSIVE MUSIC PLAYING) ♪
585
00:26:27,696 --> 00:26:30,496
SAM: We were all just in
586
00:26:30,565 --> 00:26:33,132
kind of like
the bottom of society.
587
00:26:33,201 --> 00:26:35,435
-TELEMARKETER: Let her rip!
-(SAM SNIFFS)
588
00:26:35,504 --> 00:26:38,470
I was in such a bad place,
589
00:26:38,539 --> 00:26:40,910
and I was in no place to judge.
590
00:26:48,116 --> 00:26:51,283
PATRICK: Well,
I'm back here with my producer.
591
00:26:51,352 --> 00:26:54,390
SAM: We're telemarketers.
We're hardcore. (LAUGHS)
592
00:26:56,458 --> 00:26:59,291
All right, so I'm gonna paint
this one right here.
593
00:26:59,360 --> 00:27:01,928
I bugged Pat to come
paint graffiti with me
594
00:27:01,997 --> 00:27:04,529
behind CDG on lunch breaks.
595
00:27:04,598 --> 00:27:06,733
And Pat would be nervous
about it.
596
00:27:06,802 --> 00:27:08,334
He'd be like,
"We're gonna get caught.
597
00:27:08,403 --> 00:27:12,572
It's gonna fuck up my shit."
But he'd come with me anyway.
598
00:27:12,641 --> 00:27:14,710
Eh, what the hell? Fuck it.
599
00:27:18,513 --> 00:27:21,648
SAM: I felt like he was maybe
the only person in my life
600
00:27:21,717 --> 00:27:23,152
who believed in me.
601
00:27:24,419 --> 00:27:25,754
PATRICK: Ah, there you go.
602
00:27:28,089 --> 00:27:29,058
Beautiful.
603
00:27:32,328 --> 00:27:33,325
Nice.
604
00:27:33,394 --> 00:27:35,031
-SAM: Yeah.
-PATRICK: Nice.
605
00:27:36,398 --> 00:27:38,334
Wow!
606
00:27:39,467 --> 00:27:40,560
First, I was just like,
607
00:27:40,629 --> 00:27:42,368
"Oh, I wanna be
a documentary filmmaker."
608
00:27:42,437 --> 00:27:44,203
But then Pat was like,
"Yo, there's some, like,
609
00:27:44,272 --> 00:27:46,839
-shady shit going on here."
-BRIAN: Yeah, absolutely.
610
00:27:46,908 --> 00:27:48,074
SAM:
It started turning into more
611
00:27:48,143 --> 00:27:49,909
of an investigation
because of Pat.
612
00:27:49,978 --> 00:27:51,177
-Really?
-SAM: Yeah, dude.
613
00:27:51,246 --> 00:27:55,375
-The plot thickens. (LAUGHS)
-(SAM LAUGHS)
614
00:27:55,444 --> 00:27:56,916
Hey, guys.
Patrick J. Pespas again.
615
00:27:56,985 --> 00:28:00,119
I'm here with Mark.
He's a new CDG guy here.
616
00:28:00,188 --> 00:28:03,522
SAM: So how does it feel working
with a bunch of ex-convicts?
617
00:28:03,591 --> 00:28:06,025
It's not bad.
I'm on probation myself.
618
00:28:06,094 --> 00:28:08,661
-PATRICK:
Ah, nice, nice. So am I.
-SAM: Nice, okay.
619
00:28:08,730 --> 00:28:09,896
-So am I.
-SAM: So am I.
620
00:28:09,965 --> 00:28:11,330
Yeah. You know what?
You know what, guys?
621
00:28:11,399 --> 00:28:14,133
Show this. Show this.
You see, this says,
622
00:28:14,202 --> 00:28:15,934
-"Civic Development Group."
-MARK SEWAREN: It stands
623
00:28:16,003 --> 00:28:17,971
-for Criminal Development Group.
-PATRICK: No, no, no, no, no.
624
00:28:18,040 --> 00:28:21,608
What CDG really stands for
is "Criminals Doing Good."
625
00:28:21,677 --> 00:28:22,942
-(SAM LAUGHING)
-(MARK LAUGHING)
626
00:28:23,011 --> 00:28:25,711
-♪ (SUSPENSEFUL MUSIC PLAYING) ♪
-PATRICK: Oh, man.
627
00:28:25,780 --> 00:28:28,247
That fucking place.
Let me tell you, chief--
628
00:28:28,316 --> 00:28:30,883
SUE: You have to be able to say,
what's that word? Uh...
629
00:28:30,952 --> 00:28:32,251
Oh, benevolent. Yeah.
630
00:28:32,320 --> 00:28:35,354
That's the only job requirement
for CDG.
631
00:28:35,423 --> 00:28:38,427
You have to be able
to pronounce "benevolent."
632
00:28:39,461 --> 00:28:42,028
They want people like me at CDG.
633
00:28:42,097 --> 00:28:44,396
This way they could pull
all the shady crap
634
00:28:44,465 --> 00:28:46,626
that they figure you won't do
nothing about it
635
00:28:46,695 --> 00:28:50,369
because you're doing shady crap
to begin with.
636
00:28:50,438 --> 00:28:56,108
SAM: I never knew much
about who actually ran CDG.
637
00:28:56,177 --> 00:28:58,978
People said there were like
two groups of brothers,
638
00:28:59,047 --> 00:29:01,217
the Keezers and the Pasches.
639
00:29:02,550 --> 00:29:04,249
All I knew was that one of them
640
00:29:04,318 --> 00:29:06,686
was in some terrible
Christian rock band
641
00:29:06,755 --> 00:29:08,791
with a guy
from the Spin Doctors.
642
00:29:10,024 --> 00:29:12,592
Didn't you tell me
that you went to high school
643
00:29:12,661 --> 00:29:13,858
with some of the owners?
644
00:29:13,927 --> 00:29:15,627
PATRICK: Yeah, I went to school
with the Pasches.
645
00:29:15,696 --> 00:29:19,532
They used to actually party
with my brother, get wasted,
646
00:29:19,601 --> 00:29:21,934
do all kinds of crazy stuff.
647
00:29:22,003 --> 00:29:23,468
BILLY: These guys
were innovators.
648
00:29:23,537 --> 00:29:27,173
They put together the scripts
from their garage.
649
00:29:27,242 --> 00:29:30,910
It was like similar
to the genesis of, like, Apple.
650
00:29:30,979 --> 00:29:32,916
Amazing. Amazing.
651
00:29:33,816 --> 00:29:35,781
PATRICK: When I went to CDG,
652
00:29:35,850 --> 00:29:37,816
it was like the first day
I was working there,
653
00:29:37,885 --> 00:29:40,886
they were calling for some
Christian organization
654
00:29:40,955 --> 00:29:43,390
and the initials
of the Christian organization
655
00:29:43,459 --> 00:29:44,323
were CASH.
656
00:29:44,392 --> 00:29:47,159
So, they would tell you
to tell the people,
657
00:29:47,228 --> 00:29:51,698
tell them to make the check out
to C-A-S-H,
658
00:29:51,767 --> 00:29:54,801
and they were
the initials, CASH!
659
00:29:54,870 --> 00:29:56,803
SUE: And how many stupid people
did that?
660
00:29:56,872 --> 00:30:00,473
-Oh, probably a lot.
-SUE: Stupid!
661
00:30:00,542 --> 00:30:02,107
♪ (TENSE MUSIC PLAYING) ♪
662
00:30:02,176 --> 00:30:03,609
BILLY: Back then in the '90s,
663
00:30:03,678 --> 00:30:05,577
those guys would just
say whatever.
664
00:30:05,646 --> 00:30:08,447
They'd be like, "Hey, yeah,
this is Lieutenant Callahan,
665
00:30:08,516 --> 00:30:10,983
calling from the local FOP 48."
666
00:30:11,052 --> 00:30:12,852
BRIAN: In the old days,
they would straight up
667
00:30:12,921 --> 00:30:14,648
tell people they were cops.
668
00:30:14,717 --> 00:30:16,956
"We're doing
the bulletproof vest drive."
669
00:30:17,025 --> 00:30:19,526
"Hey, this is gonna provide
bulletproof vests
670
00:30:19,595 --> 00:30:21,160
for your officers in town."
671
00:30:21,229 --> 00:30:24,958
PATRICK: That really got people
pissed off.
672
00:30:25,027 --> 00:30:27,734
FRANK HOUSEHOLDER: These people
impersonate police officers,
673
00:30:27,803 --> 00:30:30,069
firefighters, sheriffs.
674
00:30:30,138 --> 00:30:34,040
They are taking people's money
and not doing what they say
675
00:30:34,109 --> 00:30:35,607
they're going to do.
676
00:30:35,676 --> 00:30:38,577
DOUG MAYS: Their weapons
are telephones, not guns,
677
00:30:38,646 --> 00:30:41,013
and their places of business,
the boiler rooms,
678
00:30:41,082 --> 00:30:43,282
are the crack houses
of consumer fraud.
679
00:30:43,351 --> 00:30:46,118
PATRICK: They were
on Barbara Walters's 20/20.
680
00:30:46,187 --> 00:30:49,421
Yeah, uh,
pretty big exposé on 'em.
681
00:30:49,490 --> 00:30:51,925
REPORTER: It's a company
called Civic Development Group,
682
00:30:51,994 --> 00:30:54,026
which has been accused
by three states
683
00:30:54,095 --> 00:30:56,962
of misleading the public,
charges the company denies.
684
00:30:57,031 --> 00:30:59,566
INTERVIEWEE: They said
such and such a police officer,
685
00:30:59,635 --> 00:31:00,767
he's been shot
686
00:31:00,836 --> 00:31:02,468
and his family needs help.
687
00:31:02,537 --> 00:31:04,571
How much would you say
that you've given
688
00:31:04,640 --> 00:31:06,373
to the telemarketers?
689
00:31:06,442 --> 00:31:07,741
Thousands of dollars.
690
00:31:07,810 --> 00:31:09,336
REPORTER: Uh, do you have
that much money
691
00:31:09,405 --> 00:31:11,143
to kind of give away?
692
00:31:11,212 --> 00:31:13,246
No, I had to go borrow it.
(LAUGHS)
693
00:31:13,315 --> 00:31:17,550
If someone calls
claiming to be the police
694
00:31:17,619 --> 00:31:19,686
and asking for money,
695
00:31:19,755 --> 00:31:21,521
call the police.
696
00:31:21,590 --> 00:31:23,122
♪ (DRAMATIC MUSIC PLAYING) ♪
697
00:31:23,191 --> 00:31:26,529
SAM: The government actually
took them to court and won.
698
00:31:28,563 --> 00:31:32,498
No more bulletproof vest shit.
No more saying you're a cop.
699
00:31:32,567 --> 00:31:36,302
Now, the Civic Development Group
did not admit to any wrongdoing,
700
00:31:36,371 --> 00:31:40,639
but agreed
to pay 35,000 dollars in fines.
701
00:31:40,708 --> 00:31:43,543
PATRICK: But I'll tell you
the secret about CDG.
702
00:31:43,612 --> 00:31:45,277
They don't ever change.
703
00:31:45,346 --> 00:31:49,518
It's, "Where's the next little
loophole we can get through?"
704
00:31:50,518 --> 00:31:52,785
BRIAN: All the managers came in
and gave us
705
00:31:52,854 --> 00:31:54,854
like a fucking
come-to-Jesus meeting.
706
00:31:54,923 --> 00:31:56,055
They were like, "Hey,
707
00:31:56,124 --> 00:31:58,024
there's a workaround
to anything."
708
00:31:58,093 --> 00:31:59,859
Wanda, in Kissimmee,
709
00:31:59,928 --> 00:32:02,823
that doesn't have a fucking dime
to her name,
710
00:32:02,892 --> 00:32:05,731
but she just gave us ten bucks
"for the guys."
711
00:32:05,800 --> 00:32:07,033
You know,
don't ever refer to them
712
00:32:07,102 --> 00:32:09,930
as the officers, or the cops,
or "the association."
713
00:32:09,999 --> 00:32:11,603
You know, the guys.
"Hey, can the guys count on you
714
00:32:11,672 --> 00:32:13,773
to send that 35
soon as you get it in the mail?
715
00:32:13,842 --> 00:32:15,007
Now, if you hit the lottery,
716
00:32:15,076 --> 00:32:16,710
you can add a couple zeros
on there at the end."
717
00:32:16,779 --> 00:32:18,043
(IMITATES LAUGH)
718
00:32:18,112 --> 00:32:19,713
-(SAM LAUGHS)
-(CHUCKLES)
719
00:32:19,782 --> 00:32:22,516
♪ (SUSPENSEFUL MUSIC PLAYING) ♪
720
00:32:22,585 --> 00:32:23,983
They-- They always laugh.
721
00:32:24,052 --> 00:32:27,019
MATT PETZOLD: The goal was
to sound like a cop
722
00:32:27,088 --> 00:32:28,755
without saying you're a cop.
723
00:32:28,824 --> 00:32:29,822
(IN DEEP VOICE) "Hi, Mary."
724
00:32:29,891 --> 00:32:30,990
You know, like, if that means
725
00:32:31,059 --> 00:32:32,291
put a little more bass
in your voice,
726
00:32:32,360 --> 00:32:35,194
sounding a little authoritative,
think about, like,
727
00:32:35,263 --> 00:32:38,264
what a cop sounds like
in the cartoons
728
00:32:38,333 --> 00:32:40,303
and almost try and do that.
729
00:32:40,736 --> 00:32:42,101
(SIGHS) It's...
730
00:32:42,170 --> 00:32:44,904
Yeah, that was
what was taught to you.
731
00:32:44,973 --> 00:32:46,339
What was pushed on you.
732
00:32:46,408 --> 00:32:49,308
LARRY LAZARE: I just didn't like
that aspect of it.
733
00:32:49,377 --> 00:32:51,872
It almost made me feel
like a crook.
734
00:32:51,941 --> 00:32:53,779
Hey, it's James Chestnut,
calling on behalf
735
00:32:53,848 --> 00:32:55,048
of the Fraternal Order
of Police.
736
00:32:55,117 --> 00:32:56,452
How are you this evening?
737
00:32:57,386 --> 00:32:58,484
Good to hear.
738
00:32:58,553 --> 00:33:00,654
BILLY: People are intimidated
'cause they hear
739
00:33:00,723 --> 00:33:02,087
the word "police."
740
00:33:02,156 --> 00:33:03,589
Really, it was just fear based.
741
00:33:03,658 --> 00:33:06,759
I mean, it was really
people giving out of either fear
742
00:33:06,828 --> 00:33:08,160
or just capitulation.
743
00:33:08,229 --> 00:33:10,663
You force a nigga
into saying, "Yeah."
744
00:33:10,732 --> 00:33:13,132
And that's what, you know,
the streets is all about.
745
00:33:13,201 --> 00:33:14,600
That's all we doing,
is forcing a motherfucker
746
00:33:14,669 --> 00:33:16,368
to buy what we want.
You know what I mean?
747
00:33:16,437 --> 00:33:18,671
-You remember we got
the whole Spanish section, dude.
-SAM: Oh, yeah.
748
00:33:18,740 --> 00:33:20,539
(TELEMARKETERS SPEAKING SPANISH)
749
00:33:20,608 --> 00:33:22,641
BRIAN: (IN ENGLISH) Do you know
how Spanish people react?
750
00:33:22,710 --> 00:33:25,044
Especially in today's day
and age, with all this ICE shit.
751
00:33:25,113 --> 00:33:26,212
Maybe you don't have papers,
752
00:33:26,281 --> 00:33:28,480
maybe you are
in this country illegally,
753
00:33:28,549 --> 00:33:31,150
and I call your phone number
speaking Spanish and say,
754
00:33:31,219 --> 00:33:33,653
"Hey, we're raising money
for the police."
755
00:33:33,722 --> 00:33:35,554
"Okay. Yep." Bang.
756
00:33:35,623 --> 00:33:37,491
I don't care if you think
they're scumbags or not,
757
00:33:37,560 --> 00:33:38,619
that was genius.
758
00:33:38,688 --> 00:33:39,558
When there's money to be made,
759
00:33:39,627 --> 00:33:42,095
people will find a way
to get to it, man.
760
00:33:42,164 --> 00:33:44,529
They'll find a way.
761
00:33:44,598 --> 00:33:47,834
PATRICK: Every couple of years
a new attorney general sues 'em,
762
00:33:47,903 --> 00:33:50,002
but it's the same shit
every time.
763
00:33:50,071 --> 00:33:52,171
They just agree
to a bullshit fine
764
00:33:52,240 --> 00:33:54,473
and nothing changes.
765
00:33:54,542 --> 00:33:57,209
I'm still calling you
for the police...
766
00:33:57,278 --> 00:33:58,643
(LAUGHS) ...to donate money,
767
00:33:58,712 --> 00:34:01,413
and they ain't even getting
the money. (CHUCKLES)
768
00:34:01,482 --> 00:34:06,252
I mean, come on people.
Wake up, smell the coffee!
769
00:34:06,321 --> 00:34:08,054
SAM:
People always ask me like,
770
00:34:08,123 --> 00:34:10,585
"If you guys thought
this was so wrong,
771
00:34:10,654 --> 00:34:12,325
why didn't you just quit?"
772
00:34:12,394 --> 00:34:14,497
But it wasn't that simple.
773
00:34:15,563 --> 00:34:17,864
Well, I'm 50 years old,
I am disabled.
774
00:34:17,933 --> 00:34:19,502
Four years ago,
I had a heart attack.
775
00:34:20,335 --> 00:34:22,868
Pat has to pay our bills.
776
00:34:22,937 --> 00:34:26,471
He has no choice but to go there
777
00:34:26,540 --> 00:34:29,574
and work
for these horrendous people.
778
00:34:29,643 --> 00:34:34,246
You try to find a job
with a criminal record. Ha!
779
00:34:34,315 --> 00:34:37,812
He has put himself through
all this stuff to support us,
780
00:34:37,881 --> 00:34:40,686
or we would've
ended up homeless.
781
00:34:40,755 --> 00:34:44,157
SAM: On one hand,
Pat needed this job to survive.
782
00:34:44,226 --> 00:34:47,927
On the other hand, he was like,
"Yo, this fucking scam
783
00:34:47,996 --> 00:34:51,896
has been going on
for way too long
784
00:34:51,965 --> 00:34:56,869
and you and I are the only ones
that can finally stop it."
785
00:34:56,938 --> 00:34:58,171
♪ (OMINOUS MUSIC PLAYING) ♪
786
00:34:58,240 --> 00:35:01,644
PATRICK: (OVER CELLPHONE)
787
00:35:13,054 --> 00:35:15,624
-SAM: What do you mean?
-This has gotta go
like this. Watch.
788
00:35:17,225 --> 00:35:19,595
SAM: Some guerilla shit
right here.
789
00:35:21,896 --> 00:35:26,199
Hey, guys, Patrick J. Pespas.
I'm here with Joe Makko.
790
00:35:26,268 --> 00:35:28,467
Now, how do you like CDG?
791
00:35:28,536 --> 00:35:30,235
Oh, it's a great place
to work, man.
792
00:35:30,304 --> 00:35:32,505
-It's the greatest ever.
-PATRICK: Is it crazy?
793
00:35:32,574 --> 00:35:34,974
Oh, it's real crazy out here,
you know?
794
00:35:35,043 --> 00:35:36,341
PATRICK: Now, does it bother you
795
00:35:36,410 --> 00:35:38,677
that like only 12 percent
of the money goes
796
00:35:38,746 --> 00:35:41,480
to the organization
and the company's all shady
797
00:35:41,549 --> 00:35:43,382
and pocketing
all that charity money?
798
00:35:43,451 --> 00:35:45,717
I don't know anything
about those percentages,
you know.
799
00:35:45,786 --> 00:35:48,254
It depends on what set of books
you're looking at over there.
800
00:35:48,323 --> 00:35:49,655
You know
how it is over there, you know.
801
00:35:49,724 --> 00:35:51,491
-PATRICK: I do understand.
-As long as I get my take,
802
00:35:51,560 --> 00:35:52,857
-you know?
-PATRICK: Yeah.
803
00:35:52,926 --> 00:35:54,663
-As long as
you get your take, right?
-That's right.
804
00:36:01,469 --> 00:36:03,302
What do--
What rebuttal do you use
805
00:36:03,371 --> 00:36:04,903
for the percentage question?
806
00:36:04,972 --> 00:36:08,107
-SAM: I tell them the percent
and they don't give. (LAUGHS)
-Right.
807
00:36:08,176 --> 00:36:10,143
-SAM: Is this for me?
-That's for you.
808
00:36:10,212 --> 00:36:12,077
-SAM: And what do I do with it?
-Smoke it!
809
00:36:12,146 --> 00:36:13,312
SAM: That just looks
like a cigarette.
810
00:36:13,381 --> 00:36:15,181
-(PATRICK STAMMERS)
-We gonna do marijuana?
811
00:36:15,250 --> 00:36:17,650
-PATRICK: You wanna?
-Do you do that?
812
00:36:17,719 --> 00:36:19,822
-PATRICK: I don't know. Do you?
-Well, first of all--
813
00:36:21,022 --> 00:36:22,055
Put that camera down.
814
00:36:22,124 --> 00:36:25,724
♪ ("A STICK AND SLACKS"
BY SHINTARO SAKAMOTO PLAYING) ♪
815
00:36:25,793 --> 00:36:28,627
Charity in America.
Where does it all begin?
816
00:36:28,696 --> 00:36:32,059
Well, uh,
I'm walking up to my job,
817
00:36:32,128 --> 00:36:34,870
and as you can see,
it's a big warehouse.
818
00:36:38,473 --> 00:36:40,939
They're keeping tabs
on you, America.
819
00:36:41,008 --> 00:36:45,011
This company that I work for
doesn't forget anything.
820
00:36:45,080 --> 00:36:46,611
We got a hold of your name.
821
00:36:46,680 --> 00:36:49,081
You gave us money
on behalf of some charity
822
00:36:49,150 --> 00:36:50,582
that ain't even getting
the money.
823
00:36:50,651 --> 00:36:53,385
Ooh, you gave 25?
Now, I want 55.
824
00:36:53,454 --> 00:36:55,922
Ooh, you were stupid enough
to give me that?
825
00:36:55,991 --> 00:36:57,522
Oh, fantastic!
826
00:36:57,591 --> 00:36:59,458
When your name comes up
on that screen,
827
00:36:59,527 --> 00:37:02,894
it's gonna tell me to ask you
for at least 125.
828
00:37:02,963 --> 00:37:06,098
Then the next time I call you,
it's gonna tell me to ask you
829
00:37:06,167 --> 00:37:07,566
for 225.
830
00:37:07,635 --> 00:37:09,802
And then three months,
it all starts again.
831
00:37:09,871 --> 00:37:12,541
We're gonna call you
from now till doomsday.
832
00:37:14,676 --> 00:37:16,136
SAM: When I first got the job,
833
00:37:16,205 --> 00:37:19,782
I was calling
for just police organizations.
834
00:37:21,316 --> 00:37:25,721
The Maine State Federation
of the Firefighters.
835
00:37:26,454 --> 00:37:28,721
SAM: But then as time went on,
836
00:37:28,790 --> 00:37:30,927
we were calling
for all kinds of shit.
837
00:37:32,160 --> 00:37:33,292
Sam Lipman-Stern,
838
00:37:33,361 --> 00:37:35,055
calling on behalf
of the Southeastern chapter
839
00:37:35,124 --> 00:37:37,230
of the Paralyzed Veterans
Association.
840
00:37:37,299 --> 00:37:38,601
Good afternoon.
841
00:37:39,667 --> 00:37:41,934
I'm doing great.
How you doing today?
842
00:37:42,003 --> 00:37:44,336
I wanna remind you
these brave men and women gave
843
00:37:44,405 --> 00:37:45,805
so much for our country.
844
00:37:45,874 --> 00:37:47,874
Now, it's time to give
something back to them.
845
00:37:47,943 --> 00:37:51,110
Donations help support
wheelchair sporting events
846
00:37:51,179 --> 00:37:53,012
to build self-esteem.
847
00:37:53,081 --> 00:37:54,779
Paul, my name is
Patrick J. Pespas.
848
00:37:54,848 --> 00:37:57,216
I'm on behalf
for the Maine State Federation
849
00:37:57,285 --> 00:37:58,984
of the Firefighters.
850
00:37:59,053 --> 00:38:00,486
Ms. Hamilton, just this past May
851
00:38:00,555 --> 00:38:02,955
a 53-year-old
Springfield firefighter
852
00:38:03,024 --> 00:38:04,523
was killed in the line of duty
853
00:38:04,592 --> 00:38:06,360
when his tanker truck
overturned.
854
00:38:06,429 --> 00:38:07,626
Levels to help out.
855
00:38:07,695 --> 00:38:11,097
Big, you have gold level at 35,
silver level at 25.
856
00:38:11,166 --> 00:38:13,232
I'm gonna send you out
a new decal.
857
00:38:13,301 --> 00:38:14,901
Now, ma'am please accept
this decal
858
00:38:14,970 --> 00:38:17,937
in honor and support
of these fallen heroes.
859
00:38:18,006 --> 00:38:19,172
First we call you
860
00:38:19,241 --> 00:38:21,474
for New Jersey Fraternal Order
of Police.
861
00:38:21,543 --> 00:38:23,643
If you give money,
then we'll call you back
862
00:38:23,712 --> 00:38:26,145
in about a week for New Jersey
863
00:38:26,214 --> 00:38:27,980
Law Enforcement
Officers Association.
864
00:38:28,049 --> 00:38:29,448
SUE:
865
00:38:29,517 --> 00:38:31,083
Then Police
Officers Association.
866
00:38:31,152 --> 00:38:32,219
-SUE:
-What?
867
00:38:32,288 --> 00:38:33,319
SUE:
868
00:38:33,388 --> 00:38:35,454
Uh, cook them all up.
869
00:38:35,523 --> 00:38:37,791
You name it,
we've called for it.
870
00:38:37,860 --> 00:38:40,159
First,
it's the volunteer firemen,
871
00:38:40,228 --> 00:38:44,767
then it's the retired firemen,
then it's the fire chiefs.
872
00:38:45,666 --> 00:38:46,933
SAM: We were getting
handed scripts
873
00:38:47,002 --> 00:38:50,736
for new organizations
almost every day.
874
00:38:50,805 --> 00:38:53,473
And some of them just sounded
like bootleg versions
875
00:38:53,542 --> 00:38:55,444
of existing charities.
876
00:38:56,777 --> 00:38:59,211
Fucking
the Children's Wish Foundation.
877
00:38:59,280 --> 00:39:03,815
Not the Make-A-Wish Foundation,
the Children's Wish Foundation.
878
00:39:03,884 --> 00:39:07,119
FARUQ: But then when, like,
the Cancer Fund started,
879
00:39:07,188 --> 00:39:08,087
shit like that,
880
00:39:08,156 --> 00:39:10,055
it was like, "Oh, man.
We calling motherfuckers
881
00:39:10,124 --> 00:39:13,259
with cancer and they not even
gonna get half the shit?"
882
00:39:13,328 --> 00:39:14,759
Yeah! Oh... (SIGHS)
883
00:39:14,828 --> 00:39:17,397
Then we called
for the Cancer Fund of America--
884
00:39:17,466 --> 00:39:19,598
Cancer Survivors Fund.
885
00:39:19,667 --> 00:39:22,268
SUE: And my point is you
survived the cancer,
886
00:39:22,337 --> 00:39:24,969
what the hell else
do you want outta life?
887
00:39:25,038 --> 00:39:27,907
-Why do you ask for money?
-Oh, every bullshit organization
888
00:39:27,976 --> 00:39:29,643
-you can think of.
-SUE: Oh, 'cause you survived
889
00:39:29,712 --> 00:39:31,710
now you've got a big bill.
890
00:39:31,779 --> 00:39:36,482
-♪ (SONG FADES) ♪
-(INDISTINCT CHATTER)
891
00:39:36,551 --> 00:39:38,717
BRIAN: CDG was building.
They were always the next step.
892
00:39:38,786 --> 00:39:41,587
Always the next step.
I remember Marc Keezer,
893
00:39:41,656 --> 00:39:43,356
Glenn Pasch,
they had like blueprints
894
00:39:43,425 --> 00:39:44,557
out on one of the tables.
895
00:39:44,626 --> 00:39:45,725
They were trying to franchise
896
00:39:45,794 --> 00:39:47,126
this shit
like it was McDonald's.
897
00:39:47,195 --> 00:39:48,393
When I started with the company,
898
00:39:48,462 --> 00:39:50,296
I think there were five offices
in New Jersey.
899
00:39:50,365 --> 00:39:52,798
♪ (SUSPENSEFUL MUSIC PLAYING) ♪
900
00:39:52,867 --> 00:39:55,871
TOM: And then we started going
into different states.
901
00:39:57,472 --> 00:40:00,474
BILLY: CDG's strategy
was to open up offices
902
00:40:00,543 --> 00:40:02,108
in depressed areas
903
00:40:02,177 --> 00:40:05,745
and areas that didn't have
any kind of industry.
904
00:40:05,814 --> 00:40:07,513
Pretty much hopeless places.
905
00:40:07,582 --> 00:40:09,916
And they would just like provide
these jobs
906
00:40:09,985 --> 00:40:11,583
that paid pretty decent.
907
00:40:11,652 --> 00:40:14,621
TOM: We were doing a massive
amount of business
908
00:40:14,690 --> 00:40:17,223
and we became the number one
909
00:40:17,292 --> 00:40:20,763
fundraising telemarketing
company in the country.
910
00:40:21,696 --> 00:40:23,295
And the next
closest company to us
911
00:40:23,364 --> 00:40:24,530
was doing half the volume of--
912
00:40:24,599 --> 00:40:26,065
I mean, there was just
no comparison.
913
00:40:26,134 --> 00:40:27,967
(INSECTS CHIRPING)
914
00:40:28,036 --> 00:40:31,007
TOM: Things at CDG
really started changing.
915
00:40:33,907 --> 00:40:35,708
BRIAN: They had like
these predictive numbers.
916
00:40:35,777 --> 00:40:37,442
It's just, "Hey,
this is the list.
917
00:40:37,511 --> 00:40:39,511
This list should hit
180 dollars an hour."
918
00:40:39,580 --> 00:40:40,813
And if you didn't
hit that, bro...
919
00:40:40,882 --> 00:40:42,214
But you wanna talk
about pressure,
920
00:40:42,283 --> 00:40:43,450
I had a goddamn heart attack.
921
00:40:43,519 --> 00:40:45,750
MATT: Motherfucker!
922
00:40:45,819 --> 00:40:49,689
PATRICK: There's so much chaos.
I OD'd on the sales floor!
923
00:40:49,758 --> 00:40:51,490
The regional manager
924
00:40:51,559 --> 00:40:55,294
said, "Pat, Pat, wake up.
Can you stand?" "Yeah."
925
00:40:55,363 --> 00:40:56,930
"Can you talk?" "Yeah."
926
00:40:56,999 --> 00:40:57,997
"Well, keep calling!
927
00:40:58,066 --> 00:41:01,195
What are you doing? Call, call.
Make money. Come on.
928
00:41:01,264 --> 00:41:02,734
You don't wanna work
at McDonalds."
929
00:41:02,803 --> 00:41:05,638
That's it. We don't give a fuck
about it if your mama hungry,
930
00:41:05,707 --> 00:41:07,272
your light's getting cut off.
931
00:41:07,341 --> 00:41:09,042
If you wasn't making
that money,
932
00:41:09,111 --> 00:41:10,980
your ass had to go.
933
00:41:12,047 --> 00:41:14,617
MANAGER:
934
00:41:37,005 --> 00:41:39,038
SABRINA: Basically,
modern day slavery.
935
00:41:39,107 --> 00:41:40,605
"You better do
what you need to do,
936
00:41:40,674 --> 00:41:42,775
or we're gonna call
your probation officer
937
00:41:42,844 --> 00:41:44,710
and tell him
you haven't been here.
938
00:41:44,779 --> 00:41:47,716
Either make the sales
or you're going back to jail."
939
00:41:48,984 --> 00:41:50,717
MATT: Ownership told us
they were changing
940
00:41:50,786 --> 00:41:52,551
the business model.
941
00:41:52,620 --> 00:41:54,753
They stopped calling us
telemarketers.
942
00:41:54,822 --> 00:41:58,127
Now, we were professional
management consultants.
943
00:41:59,460 --> 00:42:00,526
Once that happened,
944
00:42:00,595 --> 00:42:03,129
the scripts
were totally different.
945
00:42:03,198 --> 00:42:06,699
You didn't have to mention
you were calling on behalf.
946
00:42:06,768 --> 00:42:07,867
You didn't have to mention
the fact
947
00:42:07,936 --> 00:42:09,402
that you were a paid solicitor.
948
00:42:09,471 --> 00:42:11,405
You could say "we,"
you could say "us."
949
00:42:11,474 --> 00:42:12,571
You could say "our."
950
00:42:12,640 --> 00:42:15,742
We used to say, "Uh, yeah.
Hi, Mrs. Smith.
951
00:42:15,811 --> 00:42:17,076
Uh, this is Bill Fedor.
952
00:42:17,145 --> 00:42:19,679
I'm calling on behalf
of the New Jersey State
953
00:42:19,748 --> 00:42:21,147
Fraternal Order of Police."
954
00:42:21,216 --> 00:42:22,715
That wasn't good enough.
955
00:42:22,784 --> 00:42:24,416
We wanted to take it
to the point
956
00:42:24,485 --> 00:42:25,817
where we could actually say,
957
00:42:25,886 --> 00:42:28,624
"We are the New Jersey
Fraternal Order of Police."
958
00:42:29,557 --> 00:42:31,690
This actually happened
in Florida.
959
00:42:31,759 --> 00:42:34,927
That's where they started
the experiment.
960
00:42:34,996 --> 00:42:38,301
BRIAN: And they kept trying
to get me to go run an office.
961
00:42:40,735 --> 00:42:42,902
It wasn't called CDG.
962
00:42:42,971 --> 00:42:46,205
It was called
the Florida Highway Patrol
963
00:42:46,274 --> 00:42:48,144
Command Officers Association.
964
00:42:48,810 --> 00:42:50,543
SAM:
965
00:42:50,612 --> 00:42:51,910
Oh, we fucking killed it Sam.
966
00:42:51,979 --> 00:42:55,581
SAM: We'd only heard rumors
about the consultant thing,
967
00:42:55,650 --> 00:42:57,517
but we knew
they were testing it out
968
00:42:57,586 --> 00:42:59,622
in a few Jersey offices.
969
00:43:00,554 --> 00:43:03,089
MATT: We switched from CDG
970
00:43:03,158 --> 00:43:06,359
to the New Jersey
FOP Fundraising Center.
971
00:43:06,428 --> 00:43:07,892
Everybody stayed overnight
972
00:43:07,961 --> 00:43:11,664
to give everybody, like,
a new login and file number
973
00:43:11,733 --> 00:43:13,566
and take down all the signs.
974
00:43:13,635 --> 00:43:15,067
♪ (OMINOUS MUSIC PLAYING) ♪
975
00:43:15,136 --> 00:43:18,003
SAM: Using a cop voice
was one thing,
976
00:43:18,072 --> 00:43:21,908
but the consultant model
was a fucking whole other level.
977
00:43:21,977 --> 00:43:25,178
It was written right there
in the rebuttals.
978
00:43:25,247 --> 00:43:27,447
(READING PROMPT)
979
00:43:27,516 --> 00:43:30,786
(CONTINUES READING PROMPT)
980
00:43:37,153 --> 00:43:38,125
And what about if--
981
00:43:38,194 --> 00:43:42,356
SAM:
982
00:43:42,425 --> 00:43:45,525
"Hey, well,
as an NJ FOP employee,
983
00:43:45,594 --> 00:43:47,700
I am proud to tell you
that a hundred percent
984
00:43:47,769 --> 00:43:51,070
of your donation does go
directly to the organization."
985
00:43:51,139 --> 00:43:54,243
PATRICK:
986
00:44:03,552 --> 00:44:05,852
Without a fucking doubt.
987
00:44:05,921 --> 00:44:10,026
-(TELEPHONE RINGING)
-(OVERLAPPING CHATTER)
988
00:44:14,162 --> 00:44:15,995
PATRICK: I still have the mailer
from them
989
00:44:16,064 --> 00:44:18,363
where they even put it
in writing.
990
00:44:18,432 --> 00:44:19,832
A hundred percent of the money.
991
00:44:19,901 --> 00:44:21,704
-SAM: No way. Are you serious?
-Dude...
992
00:44:22,804 --> 00:44:25,204
SAM: Pat and I understood
why they did it.
993
00:44:25,273 --> 00:44:27,173
People want to give
to the police,
994
00:44:27,242 --> 00:44:29,308
not a telemarketer.
995
00:44:29,377 --> 00:44:33,246
But we didn't really understand
how they were doing it.
996
00:44:33,315 --> 00:44:35,382
Like, we didn't know
if CDG had found
997
00:44:35,451 --> 00:44:36,883
some new loophole,
998
00:44:36,952 --> 00:44:39,788
or if they were just totally
running amok.
999
00:44:41,022 --> 00:44:43,489
SAM:
1000
00:44:43,558 --> 00:44:45,858
Yeah. Didn't really care
to be honest.
1001
00:44:45,927 --> 00:44:47,794
Yeah, I was young
and I'd get fired
1002
00:44:47,863 --> 00:44:49,596
if I asked them
too many questions.
1003
00:44:49,665 --> 00:44:51,163
"Hey, it's in the script."
1004
00:44:51,232 --> 00:44:53,399
And I had been trained.
I had been conditioned.
1005
00:44:53,468 --> 00:44:57,103
"Shit. If it says in the script,
the money goes directly
1006
00:44:57,172 --> 00:45:00,100
to the Florida Highway Patrol
Command Officers Association,
1007
00:45:00,169 --> 00:45:01,210
I guess it does."
1008
00:45:04,512 --> 00:45:09,318
♪ (TENSE MUSIC PLAYING) ♪
1009
00:45:11,419 --> 00:45:16,025
PATRICK: (OVER CELL PHONE)
1010
00:45:22,197 --> 00:45:25,564
MATT: The FOP sent
a retired officer.
1011
00:45:25,633 --> 00:45:29,272
He was more or less in charge
as like a disciplinarian,
1012
00:45:30,038 --> 00:45:31,737
and he kinda cracked down
1013
00:45:31,806 --> 00:45:34,206
on a lot of, like,
the extracurricular activities
1014
00:45:34,275 --> 00:45:35,341
that would happen.
1015
00:45:35,410 --> 00:45:37,944
There's a cop in here
running it, so we gotta--
1016
00:45:38,013 --> 00:45:40,480
everybody's gotta be
on their best behavior.
1017
00:45:40,549 --> 00:45:43,383
SUPERVISOR:
1018
00:45:43,452 --> 00:45:44,420
(INDISTINCT CHATTER)
1019
00:45:45,987 --> 00:45:47,523
SAM: I'm doing journalism.
1020
00:45:50,926 --> 00:45:54,693
I got a call
from the regional manager,
1021
00:45:54,762 --> 00:45:57,396
and he's like,
"Sam, I saw all the videos.
1022
00:45:57,465 --> 00:46:00,500
You gotta take them down.
You gotta take the videos
down from YouTube."
1023
00:46:00,569 --> 00:46:03,836
(INDISTINCT CHATTER)
1024
00:46:03,905 --> 00:46:05,237
(TELEMARKETERS CHEERING)
1025
00:46:05,306 --> 00:46:07,506
SAM: "Everyone says it's you
with the camera.
1026
00:46:07,575 --> 00:46:09,942
Like it's, you know,
the rumor is spreading around,
1027
00:46:10,011 --> 00:46:11,978
like you're filming."
Yo. They're like,
1028
00:46:12,047 --> 00:46:13,445
"The bosses
are talking about it.
1029
00:46:13,514 --> 00:46:14,941
Everyone's talking about it."
1030
00:46:15,010 --> 00:46:19,118
I was like, "Who gives a shit?
I have, like, 40 views total."
1031
00:46:19,187 --> 00:46:22,487
One day, I walked into CDG
and the owner told me
1032
00:46:22,556 --> 00:46:24,057
never to come in there again.
1033
00:46:24,126 --> 00:46:26,159
But Pat was like,
"Yo, don't worry about it.
1034
00:46:26,228 --> 00:46:29,228
I'll feed you info
from the inside."
1035
00:46:29,297 --> 00:46:31,798
And it gave me more time to dig
into anything
1036
00:46:31,867 --> 00:46:34,133
I could find on CDG.
1037
00:46:34,202 --> 00:46:36,396
And then I started going down
the rabbit hole.
1038
00:46:36,465 --> 00:46:38,003
-(TELEPHONE RINGING)
-Hello?
1039
00:46:38,072 --> 00:46:39,538
REPORTER: When a telemarketer
called on behalf
1040
00:46:39,607 --> 00:46:43,542
of the Utah Fraternal Order
of Police, Sandy Ward said no.
1041
00:46:43,611 --> 00:46:47,547
That's when the threats began
on her answering machine.
1042
00:46:47,616 --> 00:46:51,020
TELEMARKETER: (ON RECORDING)
1043
00:46:55,090 --> 00:46:56,789
REPORTER: We tracked
the fundraiser here
1044
00:46:56,858 --> 00:46:58,992
to New Jersey
and a company known as
1045
00:46:59,061 --> 00:47:00,392
Civic Development Group.
1046
00:47:00,461 --> 00:47:02,294
The company denied
they made the call.
1047
00:47:02,363 --> 00:47:04,564
But now
the Federal Trade Commission
1048
00:47:04,633 --> 00:47:05,931
has charged the company
1049
00:47:06,000 --> 00:47:08,468
with making misrepresentations
to consumers,
1050
00:47:08,537 --> 00:47:10,837
going back to 1998.
1051
00:47:10,906 --> 00:47:14,907
CDG is telling consumers
that 100 percent
1052
00:47:14,976 --> 00:47:18,010
of their donation is going
directly to the charity.
1053
00:47:18,079 --> 00:47:19,878
We've alleged that
that's not the case,
1054
00:47:19,947 --> 00:47:22,415
and that in fact,
80 to 90 percent of the donation
1055
00:47:22,484 --> 00:47:23,482
is going to CDG.
1056
00:47:23,551 --> 00:47:25,517
My manager called me
and he was like, "Hey,
1057
00:47:25,586 --> 00:47:27,853
I just want you to know, man,
don't listen to these rumors."
1058
00:47:27,922 --> 00:47:30,189
And I was like,
"I don't even know
what you're talking about."
1059
00:47:30,258 --> 00:47:32,324
And he was like,
"Well, you know,
there's all these rumors
1060
00:47:32,393 --> 00:47:34,160
that we're getting shut down,
and this lawsuit,
1061
00:47:34,229 --> 00:47:35,527
and this and that."
And I'll be honest,
1062
00:47:35,596 --> 00:47:38,163
I had no clue what the fuck
he was talking about.
1063
00:47:38,232 --> 00:47:41,134
FARUQ: There was always rumors.
And it's like, "All right,
1064
00:47:41,203 --> 00:47:43,668
well I heard this before,
you know, whatever.
1065
00:47:43,737 --> 00:47:46,005
They... They'll get through it."
You know what I'm saying?
1066
00:47:46,074 --> 00:47:48,140
They've been swindling
motherfuckers all this time.
1067
00:47:48,209 --> 00:47:49,642
Who's to say it's gonna end now?
1068
00:47:49,711 --> 00:47:50,976
♪ (TENSE MUSIC CONCLUDES) ♪
1069
00:47:51,045 --> 00:47:53,880
VOICEMAIL: You have
reached the voicemail box of...
1070
00:47:53,949 --> 00:47:55,551
SAM: (ON RECORDING)
Sam Lipman-Stern.
1071
00:48:03,692 --> 00:48:06,095
♪ (OMINOUS MUSIC PLAYING) ♪
1072
00:48:07,095 --> 00:48:09,729
-(TELEPHONES RINGING)
-(OVERLAPPING CHATTER)
1073
00:48:09,798 --> 00:48:16,505
(TELEMARKETERS READING PROMPTS)
1074
00:48:23,178 --> 00:48:24,944
TOM: I don't know what it was,
1075
00:48:25,013 --> 00:48:27,546
whether their egos got too big,
1076
00:48:27,615 --> 00:48:30,419
but when I hear
the downfall of the company...
1077
00:48:31,987 --> 00:48:34,320
I... I can only attribute it
to greed.
1078
00:48:34,389 --> 00:48:37,685
-(OVERLAPPING CHATTER)
-(TELEPHONE RINGING)
1079
00:48:37,754 --> 00:48:42,729
TELEMARKETER: Hi...
(READS PROMPT)
1080
00:48:42,798 --> 00:48:44,598
RECEIVER: (OVER PHONE)
1081
00:48:44,667 --> 00:48:47,236
TELEMARKETER:
1082
00:48:52,807 --> 00:48:55,278
RECEIVER:
1083
00:49:00,143 --> 00:49:02,114
BRIAN: Yeah, I remember it
like it was yesterday, dude.
1084
00:49:02,183 --> 00:49:04,050
I was in my bed.
1085
00:49:04,119 --> 00:49:06,152
Somebody from HR called me
and was like, "Hey, listen,
1086
00:49:06,221 --> 00:49:08,154
we're gonna shut down.
We're gonna close
everything down.
1087
00:49:08,223 --> 00:49:10,055
Your office is gonna be closed
by Tuesday."
1088
00:49:10,124 --> 00:49:12,591
And my immediate reaction
was like, "Yo, we're doing good.
What are you talking about?"
1089
00:49:12,660 --> 00:49:14,828
Like, no. They're like, "No,
the whole thing's, like, shut--
1090
00:49:14,897 --> 00:49:16,432
The whole company's
shutting down."
1091
00:49:17,498 --> 00:49:20,032
FARUQ: A lot of motherfuckers
was upset, man.
1092
00:49:20,101 --> 00:49:21,300
'Cause it was like,
1093
00:49:21,369 --> 00:49:23,298
"Man, y'all motherfuckers
is outta here." (LAUGHS)
1094
00:49:23,367 --> 00:49:24,236
This is over.
1095
00:49:24,305 --> 00:49:26,338
You know what I'm saying?
It's a wrap.
1096
00:49:26,407 --> 00:49:29,609
REPORTER: It's being called
the biggest telemarketing scam
1097
00:49:29,678 --> 00:49:31,077
in American history.
1098
00:49:31,146 --> 00:49:32,278
Civic Development Group,
1099
00:49:32,347 --> 00:49:34,480
a New Jersey based
telemarketing firm
1100
00:49:34,549 --> 00:49:38,885
has been permanently shut down
by the Federal Trade Commission.
1101
00:49:38,954 --> 00:49:41,220
I was shredding stuff
in the office.
1102
00:49:41,289 --> 00:49:44,924
All of a sudden it's like
these big white vans came.
1103
00:49:44,993 --> 00:49:46,458
Like, Men in Black type shit.
1104
00:49:46,527 --> 00:49:49,590
And they took the fucking
file cabinets out, like desks.
1105
00:49:49,659 --> 00:49:51,400
Swipe-- They swiped it clean.
1106
00:49:51,766 --> 00:49:54,737
SAM:
1107
00:49:55,671 --> 00:49:57,569
I fucking clapped.
1108
00:49:57,638 --> 00:50:00,506
REPORTER 1:
CDG made 189 million calls
1109
00:50:00,575 --> 00:50:02,942
using the so-called
consultant model,
1110
00:50:03,011 --> 00:50:05,645
which implied
that 100 percent of donations
1111
00:50:05,714 --> 00:50:06,779
would go to charity.
1112
00:50:06,848 --> 00:50:08,013
And in three years,
1113
00:50:08,082 --> 00:50:11,716
donations grew
from five million to 250 million
1114
00:50:11,785 --> 00:50:15,721
with CDG keeping nearly
all the money for themselves.
1115
00:50:15,790 --> 00:50:17,785
REPORTER 2: The Federal
Trade Commission sued
1116
00:50:17,854 --> 00:50:19,625
the company
for misleading donors.
1117
00:50:19,694 --> 00:50:22,061
And a few months ago,
the company agreed to pay
1118
00:50:22,130 --> 00:50:24,130
a 19-million-dollar fine
1119
00:50:24,199 --> 00:50:26,365
and get out
of the fundraising business.
1120
00:50:26,434 --> 00:50:27,928
REPORTER 3:
No jail time is expected
1121
00:50:27,997 --> 00:50:30,136
and no criminal charges
have been filed,
1122
00:50:30,205 --> 00:50:33,472
but CDG owners,
David Keezer and Scott Pasch,
1123
00:50:33,541 --> 00:50:37,004
have been banned
from telemarketing for life.
1124
00:50:37,073 --> 00:50:38,710
REPORTER 4: Keezer and Pasch
were also forced
1125
00:50:38,779 --> 00:50:42,214
to hand over their assets
to a court-appointed liquidator,
1126
00:50:42,283 --> 00:50:44,316
including,
wait till you hear this,
1127
00:50:44,385 --> 00:50:46,119
two multimillion
dollar mansions,
1128
00:50:46,188 --> 00:50:50,055
original Van Goghs and Picassos
valued at 1.5 million,
1129
00:50:50,124 --> 00:50:51,923
a million-dollar
guitar collection,
1130
00:50:51,992 --> 00:50:56,395
three Mercedes, two Bentleys,
a Range Rover, and an Escalade,
1131
00:50:56,464 --> 00:50:58,765
and a quarter
of a million dollars
1132
00:50:58,834 --> 00:51:01,133
in fine wine.
1133
00:51:01,202 --> 00:51:03,970
They told me this cat
had a fucking house
1134
00:51:04,039 --> 00:51:06,272
on both ends of the lake,
1135
00:51:06,341 --> 00:51:09,008
and had a fucking boat
that would go--
1136
00:51:09,077 --> 00:51:10,943
"Okay, I got the house
on this end of the lake,
1137
00:51:11,012 --> 00:51:12,245
we're gonna get in the boat
1138
00:51:12,314 --> 00:51:14,646
to go to the other house
on the other end of the lake."
1139
00:51:14,715 --> 00:51:18,151
And he said he had to liquidate
all his artwork.
1140
00:51:18,220 --> 00:51:21,621
And I'm begging old ladies
for ten-dollar donations!
1141
00:51:21,690 --> 00:51:22,725
Get the fuck outta here.
1142
00:51:26,828 --> 00:51:29,524
♪ (OMINOUS MUSIC FADES) ♪
1143
00:51:29,593 --> 00:51:32,801
(BLINKERS CLICKING)
1144
00:51:37,806 --> 00:51:38,807
(CAR HORN HONKING)
1145
00:51:41,542 --> 00:51:43,509
SAM: What's... (CHUCKLES)
What's up?
1146
00:51:43,578 --> 00:51:45,144
-Hey, Sam.
-SAM: How you doing?
1147
00:51:45,213 --> 00:51:48,147
Good.
It's the aftermath of, uh...
1148
00:51:48,216 --> 00:51:51,183
CDG is dead, gone, buried.
1149
00:51:51,252 --> 00:51:54,323
♪ (SOFT MUSIC PLAYING) ♪
1150
00:51:55,385 --> 00:51:56,622
SAM:
1151
00:51:56,691 --> 00:51:58,357
PATRICK: Yeah,
that's it, right there.
1152
00:51:58,426 --> 00:52:01,856
-The Han Hin.
-SAM: Mm. (CHUCKLES)
1153
00:52:01,925 --> 00:52:04,296
PATRICK:
This is the turn right here.
1154
00:52:04,365 --> 00:52:07,866
SAM: (CHUCKLING) The old CDG.
1155
00:52:07,935 --> 00:52:10,169
PATRICK: Dude, I have that
"I'm going to work" feeling
1156
00:52:10,238 --> 00:52:11,437
-right now.
-SAM: I know.
1157
00:52:11,506 --> 00:52:13,605
Uh-uh.
And the sign is still there.
1158
00:52:13,674 --> 00:52:15,007
PATRICK: Yeah,
let's go check it out.
1159
00:52:15,076 --> 00:52:16,312
Yeah, yeah, yeah.
1160
00:52:18,246 --> 00:52:21,781
Oh, this was nothing
but a cash cow.
1161
00:52:21,850 --> 00:52:24,016
This was, uh, Pasch
1162
00:52:24,085 --> 00:52:28,587
and Keezer's personal checkbook.
1163
00:52:28,656 --> 00:52:32,258
"Oh, please donate to me.
I need a new Corvette."
1164
00:52:32,327 --> 00:52:34,560
They didn't wanna share.
They wanted--
1165
00:52:34,629 --> 00:52:38,497
They couldn't live
with 90 percent of the money.
1166
00:52:38,566 --> 00:52:41,566
They wanted a... They wanted
100 percent of the money,
1167
00:52:41,635 --> 00:52:44,669
and then lie to you
where it's going.
1168
00:52:44,738 --> 00:52:47,640
Do you think
that fine meant anything?
1169
00:52:47,709 --> 00:52:51,410
It was nothing,
it was a slap on the wrist.
1170
00:52:51,479 --> 00:52:55,784
The owner of this company
had a band and they sucked.
1171
00:52:56,650 --> 00:52:59,152
Now, they have
a fucking infomercial.
1172
00:52:59,221 --> 00:53:00,352
♪ (UPBEAT ROCK MUSIC PLAYING) ♪
1173
00:53:00,421 --> 00:53:01,757
ANNOUNCER: This is real.
1174
00:53:02,724 --> 00:53:03,892
This is loud.
1175
00:53:04,660 --> 00:53:06,629
This is J-Henry.
1176
00:53:08,363 --> 00:53:10,864
I'm a party guy. I'm a rock
and roll guy, you know?
1177
00:53:10,933 --> 00:53:12,164
I like to drink every day
1178
00:53:12,233 --> 00:53:13,699
and I like to play music
every day.
1179
00:53:13,768 --> 00:53:16,069
ANNOUNCER: This special
exclusive TV offer
1180
00:53:16,138 --> 00:53:17,303
includes three...
1181
00:53:17,372 --> 00:53:18,770
PATRICK: Can you imagine?
You're an old lady,
1182
00:53:18,839 --> 00:53:21,341
you donate money,
thinking it's going to the cops
1183
00:53:21,410 --> 00:53:23,008
down the street,
1184
00:53:23,077 --> 00:53:25,510
and these clowns take that money
1185
00:53:25,579 --> 00:53:27,683
and just make shitty records
with it.
1186
00:53:28,751 --> 00:53:30,816
The thing that
I don't understand
1187
00:53:30,885 --> 00:53:34,453
is how did they get away
without going to jail?
1188
00:53:34,522 --> 00:53:37,523
I mean, if I ripped off
all that money
1189
00:53:37,592 --> 00:53:40,626
in the name of the police,
I'd be in jail.
1190
00:53:40,695 --> 00:53:42,461
But these guys,
I guess, you know,
1191
00:53:42,530 --> 00:53:44,063
I guess what they say is true.
1192
00:53:44,132 --> 00:53:46,099
If you got money
in this country,
1193
00:53:46,168 --> 00:53:47,971
don't have to worry
about a thing.
1194
00:53:48,604 --> 00:53:49,435
(LAUGHS)
1195
00:53:49,504 --> 00:53:50,837
♪ (SOFT MUSIC PLAYING) ♪
1196
00:53:50,906 --> 00:53:53,738
SAM: I think Pat
and I were resigned to the fact
1197
00:53:53,807 --> 00:53:57,843
that there was nothing left
for us to investigate
1198
00:53:57,912 --> 00:54:01,413
and it was time to move on
with our lives.
1199
00:54:01,482 --> 00:54:04,450
But then I got a call
from Big Ed.
1200
00:54:04,519 --> 00:54:06,755
-♪ (TENSE MUSIC PLAYING) ♪
-TELEMARKETER: ...and they take.
1201
00:54:08,156 --> 00:54:09,188
You know why?
1202
00:54:09,257 --> 00:54:11,790
Because right now
many of the war heroes
1203
00:54:11,859 --> 00:54:14,326
need-- coming home,
they need medical attention.
1204
00:54:14,395 --> 00:54:17,897
Yeah. Hi.
Is this Mr. Lee? Mr. Lee?
1205
00:54:17,966 --> 00:54:20,533
SAM: He'd gotten a job
at a new call center
1206
00:54:20,602 --> 00:54:24,236
and it was basically
the same as CDG.
1207
00:54:24,305 --> 00:54:28,040
Okay. We have a...
We have a 50, 75.
1208
00:54:28,109 --> 00:54:29,542
Can you do the big one
this year?
1209
00:54:29,611 --> 00:54:31,543
Can I at least get you involved
with the ten-dollar pledge?
1210
00:54:31,612 --> 00:54:34,914
SAM: Same list,
same scripts. Same callers.
1211
00:54:34,983 --> 00:54:37,951
ED: (FARTING) Ah, there we go.
1212
00:54:38,020 --> 00:54:40,153
MR. SMYTHE: Can we stop
the shenanigans, please?
1213
00:54:40,222 --> 00:54:42,288
ED: One leg up. (FARTING)
1214
00:54:42,357 --> 00:54:43,823
MR. SMYTHE: Can you tell him
to stop it, please?
1215
00:54:43,892 --> 00:54:45,925
-I'm gonna tell Stanley.
-(ED CHUCKLING)
1216
00:54:45,994 --> 00:54:47,126
ED: I'm not doing anything...
1217
00:54:47,195 --> 00:54:48,761
BILLY: After CDG
was closed down,
1218
00:54:48,830 --> 00:54:51,397
I mean, people saw
that the recipe was there
1219
00:54:51,466 --> 00:54:53,966
and other companies took it
and ran with it.
1220
00:54:54,035 --> 00:54:56,135
SAM: He told me
that he could get me hired there
1221
00:54:56,204 --> 00:54:57,203
if I wanted.
1222
00:54:57,272 --> 00:54:58,571
And it sounded pretty good.
1223
00:54:58,640 --> 00:55:01,307
I mean, I kind of missed
CDG to be honest.
1224
00:55:01,376 --> 00:55:02,741
(INAUDIBLE)
1225
00:55:02,810 --> 00:55:06,682
SAM: I told Pat about it
and he was like, "Fuck that."
1226
00:55:10,618 --> 00:55:14,187
"Yo, forget CDG.
Forget this new spot.
1227
00:55:14,256 --> 00:55:16,759
Let's take down
the entire industry."
1228
00:55:17,793 --> 00:55:20,026
So, action.
1229
00:55:20,095 --> 00:55:23,399
♪ (SUSPENSEFUL MUSIC PLAYING) ♪
1230
00:55:24,532 --> 00:55:26,599
SAM: Pat and Sam.
We're back together.
1231
00:55:26,668 --> 00:55:29,002
-Yeah. Well, we got more
to do yet, you know.
-Yeah.
1232
00:55:29,071 --> 00:55:31,838
We'll get it all in there.
Well, but right now,
1233
00:55:31,907 --> 00:55:33,973
we're in Bridgewater,
New Jersey.
1234
00:55:34,042 --> 00:55:35,507
-Yeah, New Jersey.
-Yeah.
1235
00:55:35,576 --> 00:55:37,376
I thought it would be cool
if we could maybe interview
1236
00:55:37,445 --> 00:55:39,511
some people
that run the organizations...
1237
00:55:39,580 --> 00:55:41,214
-Yeah. That...
-...that would be great.
1238
00:55:41,283 --> 00:55:42,948
That would be good.
Exposing the truth.
1239
00:55:43,017 --> 00:55:45,451
-I feel we're like
Michael Moore, you know.
-Yeah.
1240
00:55:45,520 --> 00:55:47,656
-Cool. Yeah, dude.
-Yeah, dude.
1241
00:55:48,590 --> 00:55:51,324
(TELEPHONE RINGING)
1242
00:55:51,393 --> 00:55:52,528
JEFF: (IN DISTORTED VOICE)
1243
00:55:53,161 --> 00:55:56,665
SAM:
1244
00:56:00,168 --> 00:56:02,805
JEFF:
1245
00:56:08,910 --> 00:56:13,449
SAM:
1246
00:56:14,283 --> 00:56:15,215
JEFF:
1247
00:56:15,284 --> 00:56:16,519
SAM:
1248
00:56:17,085 --> 00:56:18,087
JEFF:
1249
00:56:18,687 --> 00:56:19,785
SAM:
1250
00:56:19,854 --> 00:56:22,992
JEFF:
1251
00:56:23,825 --> 00:56:24,928
SAM:
1252
00:56:25,661 --> 00:56:26,529
JEFF:
1253
00:56:34,969 --> 00:56:38,874
SAM:
1254
00:56:39,842 --> 00:56:41,544
JEFF:
1255
00:56:42,843 --> 00:56:45,606
-(SIRENS BLARING)
-(INDISTINCT POLICE RADIO
CHATTER)
1256
00:56:45,675 --> 00:56:48,784
JEFF:
1257
00:56:51,653 --> 00:56:52,588
SAM:
1258
00:57:02,398 --> 00:57:03,832
JEFF:
1259
00:57:07,268 --> 00:57:09,368
(SIRENS CONTINUE BLARING)
1260
00:57:09,437 --> 00:57:12,075
♪ (TENSE MUSIC PLAYING) ♪
1261
00:58:02,190 --> 00:58:05,061
♪ (TENSE MUSIC CONCLUDES) ♪
92828
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