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someone asked a question about asserting
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dominance how do you do that in like a
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sales situation for example or like any
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social situation the best way or the
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best
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phrasing that I've heard about this is
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frame control
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so don't look at it as asserting
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dominance because before you know it
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you're you know you're pissing in
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corners and trying to
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eat raw liver do a search or dominance
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over other human beings but let's talk
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about frame control I'm going to do a
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more in-depth video about this at some
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point in the future but for now this is
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going to be very helpful for any of you
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that want to be better at convincing
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people about anything
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so whenever two people talk
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there is a degree of frame control going
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on
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and oftentimes frames Clash so I come in
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with my frame you come in with your
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frame
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and an epic battle ensues and one of us
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is going to win
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and if you want to get good at selling
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you want to get good at convincing
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people you have to make sure that your
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frame wins
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now this is not a one size fits all and
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we have plenty of frames to choose from
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that's why I said I'm going to do a more
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in-depth video but for now let's talk
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about one of the most useful ones that I
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want you to use and sales calls and
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that's going to be the expert frame
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now
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imagine you go to a doctor
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you whatever there's something wrong
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with you and you go to the doctor what's
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the first thing that happens you come in
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you have to go to the lady at the desk
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and say that you're there because the
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doctor isn't sitting there right he's
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the expert he's not going to be sitting
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at the desk that's that's an underling
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that's sitting there
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because it's so important that someone
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else takes care of his schedule which is
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expert framing for you right there
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and what happens next is that you get
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that annoying clipboard where you have
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to fill out the same questions you
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filled out 50 times before like are you
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and heroin like do you have AIDS all of
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that stuff you fill out no do all of
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that hopefully
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and you hand in your little clipboard to
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the lady and she nods and you just wait
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for the expert
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and then finally the Call Comes and you
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can come in
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and he shakes your hand
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sit down
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and he basically says okay start talking
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and he starts asking questions because
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that is what an expert does he asks
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questions to diagnose the issue
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this is the same thing you should be
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doing in sales calls like it shouldn't
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be coming in
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pitching your like a doctor doesn't
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you don't sit down and then the doctor
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says hey bro have I got some pills for
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you man they will take you places
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he doesn't start out that way at least I
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hope he doesn't otherwise I would change
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your doctor sounds like a fun guy though
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anyway
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he says basically
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tell me about what ails you and then he
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asks more questions and still more
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questions he zooms into the issue
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and when he has enough information
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he prescribes a solution
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and what happens is that you take the
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solution because he's the expert he
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actually knows what he's doing
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now we can talk about doctors and you
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know their knowledge in general
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especially family doctors
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uh having you know needing a skill set
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so broad that it's almost impossible to
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always get the right solution but that
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doesn't really matter what matters in
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sales is that you're supposed to be the
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expert you're supposed to be the one
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that asks the questions
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and then you zoom in to ask more
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questions and then when you have enough
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information you get to prescribe the
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solution I said okay based on what you
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told me
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the most logical thing to do right now
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or the next step or what we have to do
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right now is XYZ
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and XYZ is obviously going to be your
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product or service
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and again obviously it needs to be needs
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to fit right like if you can be selling
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shoes to people with no legs that's not
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good but assuming it fits and assuming
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based on the questions you've asked in
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that the product is a good fit you
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basically say well what we need to do
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right now is we're going to start doing
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a discovery project
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I'm gonna do XYZ for you it's going to
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take I don't know four weeks one week a
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day I don't care
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and um we're going to get started doing
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that
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and that's going to be five hundred
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dollars fifty dollars five thousand
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dollars a million I don't know whatever
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you know whatever you're selling doesn't
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really matter what matters is the way
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you set this up and the way you approach
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this from an expert frame point of view
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and uh oh one one last thing because
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every once in a while people challenge
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the expert frame they want to know if
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you're for real
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imagine you going to the doctor and
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there's something wrong with your uh BB
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and then he says well it's probably
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going to be XYZ I said well on the
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internet I read ABC
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if he's a if he's good at his work at
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his job at his role
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if he's confident which he should be
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he's a doctor and you're not he's going
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to say oh that's uh I see you've done
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your research good job and I mean you're
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not wrong you're just missing some
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details let me fill you in
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and then he's gonna explain why he's
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right and you're wrong but he's not
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going to say no that's and you
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shouldn't look up things on the internet
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and I know way better because I'm a
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doctor and I studied for eight years or
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10 years or whatever because you don't
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have to explain yourself to a Layman
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you're the expert you're just gonna Pat
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him on the head basically you're going
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to say oh that's very good of you you
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looked it up what you did some
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background research I love working with
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people that do some background research
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and then you go on as the expert because
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that's who you are so expert frame
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crank control very important for selling
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[Music]
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foreign
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