Original subtitles

Just so you, you understand I always talk in stories,

and that's just how I am.

[dramatic music]

If I was going to tell my mother Diana's story,

uh, where would I start?

[scoffs]

By all accounts she should be dead.

By all accounts nothing that she's attempted in her life should have worked.

There may be elements of this that are hard to believe,

that would probably be the way I preface it.

You know, her story is an unbelievable story

that goes against all the odds.

For someone to have grown up like that in America,

and be where she is today is mind boggling.

Truthfully, I couldn't really tell her story,

uh, because it's only her story to tell.

[Frank] The more time I spent with Diana,

the more I saw all the things

that make people so enamored with her, and so in awe of her.

Diana, she's different.

It's not, I've worked for a lot of people in my lifetime,

but she is totally different.

I mean, like daylight and dark from everybody.

Working for Diana you trust Diana.

You just say if Diana says so, then that's how it is.

Hello, I'm Diana Wright,

and I'm the owner and the founder of The Right Solutions,

and I just want to tell you today I'm so humbled,

and so honored to have received

the 2015 Best Nurse of the Year award.

[soft music]

I grew up as the only daughter of very bad parents,

and when I say that my father was an alcoholic,

and my mother was mentally ill,

my mother was extremely abusive,

an extremely obese cigarette smoker

who cursed every other word.

I mean, she could string together curse words

that number one, would make a sailor blush,

number two, never made any sense.

We had extreme poverty.

When I was a year and a half old my dad left.

My mother was pregnant with my younger brother,

and I have two older brothers.

I started reading at four.

Nobody sat down with me and taught me how to read.

I would ask my mother different words,

and she would always just tell me,

and so I just figured it all out.

I learned to cook at six years old

because my mother burned everything.

Everything every day was burned.

In that same year at that same time,

I went out and because I was hungry,

I took my little pail and my shovel

and my neighbor had turnips in his garden.

I did not realize that food belonged to a certain person,

that he had actually planted it.

I was digging up the turnips

and he came up and he said,

"What are you doing baby?"

And I said, "Getting me something to eat."

And...

I don't know why this is making me clam up.

Anyway so I dug up a pail of turnips

and I took it to my mother.

You'd think of two small children

eating turnips and turnip greens,

and you'd think, "Oh, they wouldn't eat that."

Listen, when you have nothing,

you're happy to eat turnips.

I would always have to like make the beds

and clean the house

and none of the boys ever had to do that

because they were men.

Men didn't do women's work.

She would taken up a coat hanger and she would just,

I mean, because it opens up almost three foot,

and she would start just hitting you like it was a whip.

And if she didn't get the right amount of blood,

she would just gouge it in like this.

I can't imagine a mother doing such a thing

but my mother did.

My mother was not normal.

My second brother, Gary, was a lot like my mother.

He was psychotic, he was mean, he was hateful,

he was always doing terrible things,

terrible things to us.

Gary was always for us to baby sit.

The way Gary babysat,

he would tie my hands behind my back

to my brother's hands and lay us on the bed

and it didn't matter if we wet our pants

or what we did

because he didn't really care.

Another time, he took all my dolls

and he put them up under-- above the door on a ledge

and our ledges were deep,

almost shelves above the door.

And so he put the dolls up there

and here I am under him throwing knives at my dolls.

He was laughing maniacally as he threw knives,

as I was in the door crying,

trying to reach my dolls.

He thought that was the funniest thing in the world.

[ominous music]

All the money that we ever got went to novels

and went to cigarettes.

The only way she would pay the rent

is when the rent was overdue

and she never paid any utilities.

And that's why I took over paying everything at 11

because I was just tired of everything being cut off.

I would spend long hours daydreaming about a better life

and how I was going to make a difference in my life,

and how I was going to work my way out of the situation.

[tense music]

[Diana] Okay, so this is my office.

I've got my certifications up on the wall.

So I've got my nursing degree, my MBA.

This one is my family.

I've got 17 grandchildren and four children.

Up above, I've got the Best Place to Work in 2017

and I scored it again in 2018.

All those awards right there

are Nurse, Nurse of the Year.

But this is the one I'm really proud of.

So I was eating at a restaurant,

we were sitting down at the table

when the guy next to me falls over

and does a head plant into his food.

He's like six two or three, he weighs

probably about 250 pounds.

And so in my best terminator voice

I turn around and I point at a red headed guy,

because I'd read this story

that if you just ask for help,

no one will help you, but if you actually point out someone,

they will. So I yelled at this guy,

I said, "On your feet, soldier,

right now. Get him on the floor."

And he just jumped up and grabbed the guy

and put him on the floor. So I started CPR on the guy.

There were eating lunch, two ER doctors,

two ICU nurses,

two respiratory therapists.

We shocked him for about... oh, I don't even know

maybe 12 or 15 times,

the most I've ever, ever, shocked anybody in my life

and did not think he'd made it.

I left just feeling sick

because I thought, you know, another one had died.

A few weeks later,

I got a "thank you note" from the guy

that I had done the CPR on

and he had lived.

And then I got this senatorial commendation

and, you know, a letter from an Oklahoma senator

that was having lunch with him

and we saved his life.

And he got back to work in a week and was doing fine.

[perky music]

At the age of 11, I started cleaning other people's houses.

At the age of 12, I started babysitting.

At the age of 13, I was babysitting,

cleaning houses and my brother and I had a paper route

that we ran at night.

He and I saved up $50

and went and bought an old yellow Studebaker

that was standard,

and he could fix it.

So he got it running.

And that's what we would run

on our paper route at night.

And he would drive at 11,

and I would wrap and throw papers.

I was about 15 when I went to work for the first time,

and I went to work for a shoe store

in Shreveport, Louisiana.

I moved out at the age of 17,

and my standard of living went straight up

from the second I moved out of the house.

I didn't finish going to high school.

I had two jobs and I worked

as a waitress in the morning from six to two.

Then from 14:30 to eight, I worked at a drug store.

When I was working at the drug store,

there was this pharmacist

and he was very influential on my life.

And so this pharmacist said,

"Well, you've got to go to pharmacy school."

He said, "You've got to go get your GED,

you got to get your ACT,

you got to go to college."

I couldn't sit my GED until my birth date.

On my birthday, I went down and I sat my GED

and I scored, you know, 100%.

I was going to sit my ACT the next day,

in Louisiana, they had 18-year-old drinking.

So I thought, "You know,

I'm going to be legal to drink.

It doesn't really makes sense to go home and go to sleep

when I've got to get up and be there at seven o'clock.

And I want to go out drinking tonight. So, I'll just,

I'll just stay up all night."

So I stayed up all night and drank all night

and went to my ACT and passed it.

And so I graduated with my GED and my ACT

before my class did

and I went on and went to college

when they went to college.

[Robin] Being at The Right Solutions

has changed my entire life of who I am.

I mean, it's always been there,

I just needed someone to believe in me

and bring it out, and Diana done that.

At the company, if you reached a goal, we got a trip,

and we were going to Vegas,

and it wasn't legal to get married here.

I was going to surprise Bri with a wedding there.

And I had told Diana about it

and I said, "Well, I'm not telling her till we get there."

And Diana's like, "Well, you can't do that."

And I'm like, "Why?" [chuckles]

She said, "Because she has to have the opportunity to get a dress."

Well, because we both worked there,

Diana just paid for our wedding at the chapel

and Diana told her, she said, "I don't care

if you are attached to Robin Clark,

I will fire you. I fired my own daughter."

And I told Bri, I said, "And she will." Period.

[Diana] I got married at 18

and I married my high school sweetheart,

a gentleman named... [beep]

I was a freshman in college

and I got married at Christmas

because I was pregnant.

He was exactly like my mother.

He was what I knew at the time,

very, very negative, abusive.

I came home from work one day,

and he was sitting in the living room cutting drugs

with another young man.

I mean, when I'm talking about drugs in my living room,

I'm not talking about a little bit.

I'm talking about like 40 or 50 pounds of drugs

in my living room.

And I was pregnant and I just said,

"Blood's thicker than water.

I'm not going to lose my child because of you."

I was used to talking people down

from their crazy behaviors.

I'm really good at that.

So I could always talk... [beep] down.

I just said, "You've got till this evening

to pick them up and get them out of here,

or I'm calling the police and having you arrested."

I mean, it was a freaking mess at that time.

It was just drugs everywhere.

So I had my daughter

and here she was a tiny, tiny baby,

and he would come home and he would say things like,

"Get your thing out of my living room."

And I just decided I'm not putting up with this anymore.

And I packed up my six-month-old and I moved out.

[somber music]

You know, business is tough,

and small business is tough

and growing into a medium into a larger size business

is not easy and most people don't make it.

Early on, you know, she knew what, what needed to happen,

she knew what her goals were, she knew what it would take

to build a successful business.

And through her hard work ethic

and her perseverance, Diana didn't give up.

If I could get out and get in front of someone

and not talk business,

then I knew I would close them.

If I had to talk business,

then I knew we wouldn't close.

And so I would walk into their office,

I would take one look around quickly,

and somebody is going to have in their office

what they're passionate about.

And maybe it's their family, maybe it's golf,

maybe it's nursing, maybe it's tennis.

Whatever it was, I learned

that that was what I would talk about,

whatever they were happy talking about.

And that would give them a good feeling about me

and they would do all the talking

and I would do the question asking.

And they would think I was a great conversationalist.

And I did the same thing when I dated.

I had written out a list of 20 questions

because I held basically a job interview.

So all the guys were totally enamored

quickly because I would be, "Oh, tell me about yourself,

and tell-- now how did you grow up?"

And I would only ask open-ended questions about them.

She was very pretty and she was getting a college degree.

She has probably told you, she had a criteria of who she wanted.

I had in my mind that I wanted a suit,

I wanted an attorney, I wanted certain things

and none of those guys could answer any of my questions.

Mostly, she needed lawyer type people

and they were sort of self-centered

and that kind of stuff.

I'd say, "Do you want children?"

"Ugh, no."

I'd say, "Tell me about what you own."

Wouldn't own a thing.

"Tell me about what you paid off."

Never paid off anything.

Mom and daddy gave them everything.

And I was like, "I got a headache, I need to go home."

My best friend from fifth grade

was dating a young man named Butch.

Butch had been living with David.

[David] The friend I worked with had a trailer.

So she was dropped off by her mother and came in.

She had-- still had curlers in her head.

[Diana] And there was David,

and he didn't look a thing like anything I had in mind.

[David] I was in the room,

but, you know, I really wasn't being acknowledged at the time.

[Diana] We all went to dinner

and he didn't open his mouth,

did not say a word, and he wore khaki.

He wore khaki pants and a khakied shirt,

and... when you're blonde and tanned and you wear khaki,

that bathes you all out.

And so I was like, "Hm, I don't want him."

I had criteria too. I didn't want somebody

that was, you know, focused in on me.

And I wanted them to have their own life,

their own career.

[Diana] It was the following Christmas,

I had another break.

I called Butch back up

and I said, "Another semester of nursing school is down

and I need to date."

Butch lied to me and he said,

"I've got this guy you can go out with,

but you need someone that can buy you dinner."

So I showed up and we drove over to David's house,

and we knocked on the door

and Trisha is behind me going,

"Be nice, be nice, be nice,"

as he opened the door. And he had been warned

that he better wear navy blue jeans

and not be wearing that khaki shirt and that khaki pants.

And so he did look a lot better.

He looked blonde and blue-eyed.

So that book down there has mine and David's,

it's a diary of our, our dating.

Okay, Valentine's Day 1980,

"I thought our relationship was headed nowhere

and David thought he was one of the boys

when he inadvertently sent me

a very sexy Valentine's Day card.

That was before I knew he didn't read the cards.

He just picked them out by whatever they had

on the front cover." [chuckles]

"He also sent a cute card to Dana

and she was a baby at that time.

And that changed the way I thought about him.

We never kissed prior to Valentine's Day.

Sometime, shortly after that, we met, we had a date,

and David and I would talk,

mostly I talked and David listened.

I walked David to the door and he kissed me.

It was a great kiss

and that changed our relationship."

Well, I still have that,

it's Snoopy on the front

and when you open it up it's a pop-up.

I told her that, you know, I didn't even look inside the card, but I did.

It says, "When I see you, I get really excited."

I don't think I would've kissed him if I hadn't got that card.

That's what changed the course of our relationship.

[perky piano music]

[Jan] A typical day in nursing would be,

um, if you are working in a hospital,

to get an assignment of patients, um,

figure out what needs to be done

within that period of time

and deliver that care in the best way that you can,

including medications, including family members

needing assistance and/or comfort.

[Diana] I went in immediately to work as an ICU nurse.

When I went and talked to the director of nurses first

when I was being hired,

I said, you know, "I've got the four year degree,

but I don't want to be alone in charge of the ICU."

Here's where I messed up,

I said, "I want to work with an experienced nurse."

Now I did not say

I would like to work with an experienced ICU nurse.

So, day one, shift one,

I go into the ICU and I see this woman

who I think is so old, she's like 35,

and I'm like 23.

I'm thinking to myself, "Oh, my gosh

I'm so lucky there's going to be an experienced nurse tonight."

And she turned around and looked at me and she goes,

"I'm so glad you're here.

I know you're in charge

because you're the experienced ICU nurse."

I go, "But aren't you the experienced nurse?"

And she goes, "Of course, I've been a nurse for 12 years

and I am experienced,

but this is the first night I've ever worked ICU."

And I got so upset.

I was like, "Oh, my God, we're going to kill our patient."

And she goes, "Calm down, we're going to be just fine.

The doctor is asleep across the hall

and if we get into a bind,

we'll call him and he'll come help us."

[perky music]

When I worked as a nurse,

from the minute I hit the floor to the minute I went home,

I didn't get to eat, I didn't get to go to the bathroom.

I ran the entire night.

You might be giving a patient a bath

and washing their hair

and shaving their face,

changing their linens,

giving them their breakfast,

making them fresh coffee,

giving them pills. I went

from the top of their head

to the bottom of their feet,

their pupils are equal and reactive to light,

there's nothing in their nose,

there's no drainage, and note everything

and then at the end, after I gave the report,

I'd walk back through and make sure

that nobody was in a dirty bed,

nobody had knocked over their water,

nobody had messed up their room.

Everyone who was in a position of authority

would take one look at me and there I was in my scrubs

and my long white lab coat with my name on it.

I looked like I was in charge,

and so I got to be in charge. [giggles]

I never thought about having things

because my concern was always for people.

And my concern was always for my nurses

and always for my in-house staff.

And so I did all this not for me,

I never thought about me, it was always for them.

I wanted them to have a good place to work in,

and I wanted them like to have this big kitchen,

so they could all get together and congregate

in this kitchen. I never really thought

about it being for me.

If it was for me, it wouldn't look like this.

First off, it wouldn't be modern at all

because I don't like modern.

I did this because they all like modern.

And I hate gray.

Gray is my least favorite color.

So I would not do anything gray but they all say,

"[gasps] Oh, you know, gray is so expensive and so nice."

I would never do gray.

-It would always be color. -[woman laughing]

I would-- had made it to the top of a hospital

as an assistant director of nurses.

The only other position I could get

would be a director of nurses.

I was very unhappy at that moment in time

because my job was to make sure that all the staff

was staffed in all of the areas of the hospital

and when I called the agency,

I would call and request a certain nurse.

I mean, I might need an ER nurse,

and they might send me a labor and delivery nurse.

And they would never send me what I needed.

But I decided, "You know what,

I could do that a whole lot better."

And so I went home,

and I did what I always do

was I set down a goal

that I wanted to own an agency.

One of the steps was get my MBA

because I did not want to mess up.

Another was to get certified in health care quality

because I wanted to know how to credential people,

which I needed to know

to be able to put a nurse in the hospital.

I was working my plan,

and I've had other people look at my plan and say,

"You know, none of this makes sense."

"Well, no, not for you,

but for me, it makes perfect sense.

I'm working my plan."

While I got my MBA,

I was months away from finishing,

I went to work for the VA Hospitals

in Shreveport, Louisiana.

Okay, you know what, let me go back just a little bit

because this is another interesting story.

I would entertain myself

by going on job interviews.

And I would go on all these job interviews as--

and I would consider them practice interviews.

My goal was to figure out what they're asking

and to get them to like me enough to offer me the job

so I could turn it down.

The VA had run an ad for a quality manager,

and I went and applied and got interviewed.

Well, I didn't know anything about policy management.

This was a four month process.

And so to prep myself for the job interview,

because I knew nothing about it,

I went to the library and I did a little bit of research

and then I went in and I interviewed and interviewed well.

Her saying is, you know, "I can fake it till I make it."

You know, so, so she might not know what she's doing

but she can sure, you know, put on a good front.

[Diana] I went just to interview, after interview after interview,

talked to all of these people,

and every time I talked to somebody,

I'd go research a little more

and I sounded like I knew what I was talking

about and they hired me. [chuckles]

The MBA instructor, his big thing was

that you can be an expert on anything in one week.

I didn't know anything about quality

when I came to work for the VA.

I'd work in every department,

audiology, respiratory, lab,

and by the time I got through,

I would know everything.

[gentle music]

[Diana] What really disillusioned me with the VA

was that their third year starts October 1st, every year.

And so they would start running out of money in September

and their answer to running out of money

was to quit seeing patients.

And that went against me as a practitioner,

against my... the way I would want to do things,

but it really also went against all the doctors too.

To the point that one of the doctors at one point

holed himself up in his office with a gun.

And here we had a health ward psychiatrist and psychologist,

and, you know, I was good friends with all these people

and who did they call to go deal with him

because who was his best friend?

They called me.

He was bright red in the face

and he had both his hands,

he was sitting at his desk

and he had both his hands up on his head

and the gun, you know, on the desk right here,

and he was just sitting here,

he was so distressed. And I just said,

"You are fixing to have a heart attack."

And I just put on my nurse demeanor

and I said, "Let me take your blood pressure."

And it was sky high.

And I said, "Put that gun away."

I said, "We've got to take care of problems first

and the first problem is we're not going to be upset today

about patient care."

I went in and talked him down.

I used my talking down mode.

What had distressed him so badly

was that he had a patient with lung cancer

that he wanted to have surgery done on this patient,

and he knew that if we waited six weeks,

that he would die.

They had hurried up and spent all the money

so that the patients were the ones that were losing.

When I worked for the VA,

it's when I started wearing suits and heels.

I always bought all my clothes at Goodwill,

but I would make sure that I had the nice brands.

I can remember one day

I was in the cafeteria at the VA eating alone,

and this man came up to me

and he said, "You dress impeccably.

Every day, I look at you

and I cannot believe how well dressed you are."

He was a partner in a medical staffing firm,

unbeknownst to me.

And the next thing I know

he and I went into business.

Quit working for the VA on a Friday

and I started with Tritech on a Monday.

Tritech was a respiratory firm at that time.

When you talk about respiratory therapy,

you're talking about two percent of a hospital

is respiratory therapy.

Seventy three percent of a hospital is nursing.

And so you're talking about a lot less opportunity.

I said, "Why are we chasing something

with no opportunity

when we could be staffing 73%."

And they were like, "Oh, never thought of it that way."

And within, I would say about a week,

I had more nurses than they ever had respiratory therapists.

They went from working in-- you know, out of their home

until, until the next thing they know

they had like 20 or 30 employees.

[gentle music]

[Diana] What happened is

every time a check was processed,

the check wouldn't actually mailed.

And so the taxes were not being paid.

There were other things not being paid.

And when I found out about it,

I immediately turned in my letter of resignation.

When I joined these guys,

they made me sign a piece of paper

and you could never own what we started

in Shreveport, Louisiana.

Well, I still had that paper.

I produced that, that said I didn't have

an equal share, I never owned anything.

I had a knock beat agreement

and I honored that

and when that was over,

then I went ahead and started my agency,

The Right Solutions.

[Jonathan] Diana is unconventional. She doesn't, uh,

she doesn't necessarily take what,

you know, she sees on TV

or what she's heard as fact.

She wants to do the discovery for herself.

Diana believed in what she was doing

and she knew that given enough time,

she could, she could become fairly successful at it.

I think that she far exceeded everybody's expectations.

[gentle somber music]

[Diana] I worked 24 hours a day to get my business started.

I went and bought all the popcorn at Sam's Habat,

and I delivered it as a New Year's gift

to all the hospitals in the area

because I had no money

and I had no shifts.

And so I had to do what I had to do.

Everyone was thrilled that I was

dropping off a New Year's Eve gift

on New Year's Eve.

Well, we got our first shift.

I was working by myself.

The hospitals would call,

and I would go, "Oh, yes, let me make some phone calls

and I'll call you right back with a nurse."

And I would hang up, I'd call them

right back and I'd say, "I have a nurse,

her name is Diana Wright

and she will be right there

as soon as she can get there."

I'd put on my uniform

and I'd go out the door.

I was running around

like a chicken with her head cut off.

Phone's ringing off the hook. I had,

had hospitals they were calling me day and night,

24 hours a day. There was no sleeping.

And Dana got a week off for spring break

and I didn't have time to train Dana.

She was 19 at the time,

and I just sat her down at one of my desks

that I had assembled and-- with a phone on it

and there was a big stack of nurse resumes

that they had sent in.

And she's looking at everything and she goes,

"If you had more nurses,

you'd have more to staff." I go, "Yeah, yeah,

I'm going to get to that, and I don't know when."

[Dana] And she had all these nurses that had applied

and I just got on the phone and was calling nurses.

[Diana] She called them all, scheduled them in.

Uh, she doubled my business in one week.

And then I said, "I'm going to have to hire a second person."

[somber music]

I was furious over the way the nurses

were being treated here in Arkansas

because people don't go to college for four years

to clean up poop and throw up for $11 an hour.

The reason that they were able to artificially

hold the wages low

was because there was no highway

between Fayetteville and Fort Smith

and there was no highway

between Fayetteville and Tulsa,

and they'd just opened those.

What that did was they took a trip to Fayetteville

down from two and a half hours to an hour.

And so it made it doable.

And it took the drive to Fort Smith down an hour and a half

to 39 minutes.

So I pulled all the nurses out of Arkansas,

I sent them all to Oklahoma

and I undercut all the other agencies in Tulsa

to staff my Arkansas nurses,

which I could do because they were used to making no money.

So I would pay them $22 an hour

if they would guarantee me two 16-hour shifts.

And I didn't care what days.

And I would give them five days off,

I would pay two dollars an hour

for their gas over there and back.

You can wonder who signed up.

Let me tell you, everybody signed up.

So by doing that,

automatically the hospitals here

came up to $18 an hour from a wage of 11.

[soft music]

[perky music]

[Diana] At this point, I was still a per diem company.

What this means is that I would go

to work every day with nothing

and I would schedule 10,000 hours,

and we would have like New York stock exchange in our office.

Somebody would be marking on a white board.

We would be screaming orders.

A doctor's hospital needs, this nursing home needs,

this nurse will take this, this and this, erase that.

There was a whole room full of this screaming.

I would go home and cook,

and I would spend time with my husband and my children.

She always worked all day, and then

came home and cooked a full meal,

like we never ate fast food,

we never went out to eat.

But she was always working or with us girls.

We always had craft projects going,

we were always in the kitchen cooking.

[Melanie] I'd get home from cheerleading

or gymnastics

and we'd watch a movie together.

[Ali] If we ever did anything to get grounded,

this was my mother, "You're not going to spend time sitting in the corner.

You'll be ungrounded when you can do

ten loads of laundry,

five loads of dishes

and go pick a chore your dad needs done.

So your grounding is completely up to you."

So even, even as small children

just something negative like having to punish your children

she made sure that it was in a way

to help her get ahead for that day, you know?

And then I would get them bathed, and into bed

and then I'd start calling nurses until midnight.

I'd come back to work the next day

and have it canceled off.

[Robin] Staffing per diem was like

you'd staff them, shift get canceled,

you had to find them another shift.

[Diana] Even though we were booking

10,000 hours,

I would wind up scheduling about 5,000 a week.

As time ticked on,

I became less and less enchanted

with per diem work.

Then she came in one day and said

she wanted to do travel.

It was the same amount of work

to schedule someone for one shift

as it is for one travel contract.

I met Diana in 2000 somewhat by chance.

I happened to meet her daughter

and she told me I should stop by and see her mother,

that she, you know, had some sales positions open

and told me about her business.

And that turned into an interview

and then I was hired.

We were in a small little building,

at the time it was really a house that they worked out of.

Probably 20 to 23 employees, something like that.

[Diana] The day that he was supposed to come to work,

we had a huge snow. So I was so happy

thinking that no one would be there,

but me and I would get so much done.

And I showed up at the office

at 7:30 in the morning

and low and behold

Jimmie Bilby is sitting there.

[Jimmie] She was kind of looking forward to the fact

I probably wasn't going to make it in

and she wasn't going to have to do orientation

and onboarding that day.

Um, and so I showed up and she said,

"You know, I really didn't have a plan.

So why don't you go in this room

and take this hospital blue book and a legal pad

and start calling hospitals in California

because I'm curious if they use travelers

and I'm thinking about sending some

of my per diem nurses out on travel."

And I said, "Jimmie, just start calling California

and when you get some contracts, we'll send them out."

[Jimmie] Couple weeks went by,

and the snow and ice did not leave,

and so I stayed in my little office

and just called hospitals.

And every hospital in California at the time

used travel nurses.

Every day I'd check on him and I'd go,

"How you doing?" He'd go, "Just fine."

I'd go, "Okay," and I'd walk off.

Travel nursing began really

as kind of a 13-week travel contract

to fill in vacancies for whatever reason they might exist.

On Christmas Eve, Jimmie comes to me

and he goes, "I think we should send these contracts out."

And so I'm so excited

and I clap my hands and I go, "You got one."

He goes, "No, I have 35."

"You what?"

And he goes, "I think we got to send these out."

That changed the entire course of my business

because I had only done face to face marketing

at that point in time.

And really that's how travel began

is just the concept and her idea

of, you know, looking into that

and being open and willing to pursue that.

In about a year, it grew to the point

we were able to convert from per diem staffing

to travel only and it was at that time

that Diana built a new 7,500 square foot building

out in front of the old house that we had worked in

and grown in.

And that was the beginning.

[perky music]

So the attempted hit on my mom.

Yeah, I actually thought she was...

exaggerating, um... but...

um... she wasn't.

I was in high school

and dad did his typical thing

where he was being a man and working outside

and he came in, mom was still at work,

because that was pretty typical during that time.

You were getting your business off the ground

and low and behold, I look out the window

because I hear all these bangs and booms

and it sounds like World War III

and the barn's completely engulfed in flame.

So dad turns to me and he says,

"Do not tell your mother."

Well, the second he got out of the house,

the first thing I did was call my mother.

And it's like, "Mom, the barn is burning down.

It's completely engulfed, everything's blowing up.

I don't know what to do. Dad said not to call you

but I just thought I'd let you know. I love you, bye."

And hung up the phone.

Two women had notified the office

that their bosses had put a hit on me

and one of them's brother-in-law was an attorney,

and he told them that they had to let me know

or they would be complicit

and all go to jail.

These three nurses

wanted to start a company just like mine.

Their business plan was

that they would take a hit on my life,

kill me and take over my business,

that was their business plan.

I was like, "Wow,

this is a lot bigger than I thought,"

you know, the staffing agency and their rivalry.

We didn't know if they were going to show up and try to kill me or not.

About, about a week goes by,

I was still at work,

and I get a call from Ali

and all I could hear from-- in the background was

just this, "bam, bam, bam, bam, bam, bow,"

and I'm asking her, "What is going on?

It sounds like war."

And she goes, "It's a war."

And I got off the phone and I just

started calling everybody I knew.

I called my son-in-law, I said,

"Grab your gun and get there quick."

I called all the police.

I had like, I don't know,

30 to 50 people show up when I showed up.

And she immediately slammed on the brakes

and reached for a pistol or something

and screamed ambush.

We of course thought it was like... sabotage.

Well, what really happened was that David always,

he did the house with, with wood

and he cleaned out the fire place

and poured it on his burn pile because it had been raining.

It was really just the embers had blown

and caught the barn on fire.

At that time, we did not know

that that's what it was,

and maybe connected to the hit on my life,

until David said, "I think I did this."

So these women got arrested but not prosecuted,

and the reason for it was because I didn't die.

But it's not a crime to take a bank loan

and give someone else the proceeds of that bank loan.

They also didn't get their business off the ground.

[gentle music]

[Jimmie] When I started in 2000,

I believe Diana was a little

under three million dollars in revenue.

Last year, when you're talking about two combined companies

at roughly 60 million in revenue in that amount of time.

And to know the percentages of organizations

that reach that level and that ultimately hit the $50 million mark,

you know, to know she's in a very small category of entrepreneurs

that were able to take her business to that level.

She's always made money.

That's what I tell everybody.

You know, I've been...

keeping her book, so to speak, since 2007.

She's always made money.

When I met Diana,

I had three jobs.

I was working in a restaurant,

I had a paper route

and I sold Avon

and I worked in the nursing home.

So I guess you could consider that four.

And about three or four months into that

I was working on a weekend,

and she and Mr. Wright walked in the door,

and I was seating at the time, I was a hostess,

and, um, it hurt her to see

that I had to work two different jobs.

So before she left,

she hugged me and asked me

to hang in there with her,

and she would make sure that I succeeded

and I actually made over $100,000 the very next year.

Diana would always come in and she'd always have

this big old stack of papers like this,

every night when she'd leave,

every day when she'd come in

and she just came in one morning,

she had her big old stack of papers

and she just sat on down and looked at me and said,

"Now what can I do to help you?"

And I was just like, "I'm fine."

I thought here she is, she does all this work

and then asking what she can do to help me.

I would come into the building

and the whole place was rearranged,

everybody moved somewhere else.

You met new people

and you learned how to get along

with each one of them.

I thought it was brilliant.

What struck me right away is her

kind of just the motherly aspect of, of her

and just very kind and wanted to help people genuinely.

Um, and that's a big draw to me.

And that's why I've been here for so long honestly

is just the, the... vision that she's had

and kind of buying into

the idea that we want to take care of people.

You know, she was more than just a business owner.

She was your friend. And...

and I think that that's why so many people stayed

during difficult times too

is because it was more than a job.

[music continues]

We were in the other bigger building,

and I had an office in the back

next to Mr. Wright, her husband.

He had his office right next to mine

and it was just a small office.

And one morning,

I glanced over and Diana was in his office

and I knew something was wrong.

So I waited a few minutes

and then I went and got her

and asked her to come in my office

and close the door

and I said, "What's wrong?"

[ominous music]

[Diana] I was hospitalized in May of 2012 for chest pain.

And they had me run a treadmill.

She said, "Oh, it's probably hypertension

and esophageal reflux."

And I went, "No, hell, no, it's not esophageal reflux."

But I knew that the only way I would be able

to get the doctors to look for something else

was to go ahead and have an EEG and a colonoscopy.

We did the EEG,

I did have H. Pylori,

and we did the colonoscopy later that same day.

They could see the tumors through the colon wall.

When I went home that day,

I thought we had ovarian cancer in the left ovary.

And I was like a walking zombie.

I could not focus.

Ali came to visit and spend the night.

She kept saying, "Mom, you need to get your CAT scan,

you need to get your CAT scan."

And so finally we went up to get the CAT scan,

and I was driving and Ali

was sitting in the passenger seat

and she started reading it

and she just started saying, "Mom,

something's wrong, something's wrong.

This is wrong, this is wrong."

[Jan] She said, "What do you think about this?"

And pushed it across the table.

And I was reading and didn't see anything real big

and she took her finger

and said, "What do you think about that?"

And it named a mass near the rectum and colon fairly large,

and, um, I immediately was thinking colon cancer probably.

And I told her, I said, "I think it's not good."

And she agreed.

And from then on,

it was like every day it got worse and worse and worse.

She would have to go for another test

and then all of a sudden we had ovarian cancer,

and then, and then, you know,

she would go back and it was, it was in both ovaries

and then the uterus

and then, you know, it got to the point

where it was in her abdominal aorta, vena cava,

um, and outside of the abdominal cavity,

which places you at stage four.

I didn't know what to think and I thought what's going to happen,

what's going to happen now?

You know, she's worked so hard for this to happen.

She doesn't deserve it. And I actually told her

I wish it was me and not you.

[Robin] I felt really helpless.

I felt very helpless at that time,

because there was nothing I could do for her.

I mean, with something like that, there was nothing I could do.

Then, after a couple of days, I thought,

"You idiot, there is something you can do.

Go in there and get every nurse you can to go to work

and help run her business

and keep that going. So that's one less worry she has."

So that's what I did.

I went in and I done everything I possibly could

to get as many nurses as I could to work.

Our person that we respected like almost no other

and had our faith in like no other,

who led us, and you know, who was our leader,

and, um, all of a sudden, um, is not there,

and it was just devastating.

Friends and family showed up,

and we rapidly divided into two camps.

And one camp wanted me to stay home

and let them take care of me until I died.

And the other camp wanted me to go

and do whatever I needed to do to live.

I got really furious

and I said, "I've always made my own decisions

and I don't know why you people think

that I would allow you to make my decisions at this time.

I will be making my own decisions."

My mom's a fighter.

That's all she's ever been.

And she's not going to go out without a fight,

and that's all I could ever ask for her.

She said, "I'm going to fight it."

She said, "I'm going to do everything

and I'm going to fight this."

And I'm like, "Well, if anyone can, Diana, you can do it."

I decided to go immediately to get a second opinion

at a major cancer hospital in Houston, Texas.

[gentle music]

[Diana] I met with the doctor that I was assigned to

and I luckily had the worst doctor at the facility.

And I say that and I'm not even kidding when I say

I luckily had the worst doctor at the facility.

If I had had a good doctor, I might have stayed.

Just didn't have any bedside manners,

wouldn't talk to you, wouldn't look you in the eye,

hated that, that part of the, of the, of the medical practice.

And she would be there one week,

then be gone for two.

Every time she walked in,

she would say, "You'll get better

if you decide to respond to the chemotherapy."

In my whole career, whole career,

I had never known someone with stage four ovarian cancer

to survive after five years.

It's not like a hospital we know of,

it's like a city, it's a complex,

and you lose your identity,

you become a number,

and so they call you by your number.

And my number was 0699714.

They would come to the door and they would scream 0699714.

And you were supposed to recognize your number

and get up like you were a prisoner

and shuffle forward to do whatever they wanted you to do,

whe-- whether it be draw blood

or receive chemotherapy

or see the doctor.

They told her they think

that the chemo did well and--

but the, um, outcome didn't change,

her chances for life did not change.

She told me I had eight months to live

and I probably, probably wouldn't make it that long.

And I said, "I'm not dying, I have too much to do."

She's a marvelous researcher, just phenomenal.

And she and David, her husband,

had been researching for several, uh, weeks,

the whole time they were down there pretty much.

[Diana] And when we arrived in Houston,

we, uh, went immediately to Barnes and Noble and bought 20 books.

And I read those and... I bought,

then went back and bought 20 more.

And every time I'd find something pertinent,

I'd yellow sticky it

and I'd put it on a wall.

And the way I've always solved all my problems

is I put my yellow stickies up on the wall

and I start moving them around.

And I put them, you know, where they made sense to me.

[Jan] And she said, "Well, if you can find any of those things

in America, you know, to where I could receive treatment,

I do see value... in these things."

And some of those thing were much more off the...

grid as far as normal treatments were concerned.

But she went over four or five

that she thought had value.

She couldn't find them

and she was too sick to look.

And so I just started studying day and night

and, and, um, called every teaching hospital in the US

that I thought had a cancer program

and talked to them.

Most didn't, or at least said

they didn't even know what I was talking about.

Some knew but said, you know, "There's no studies going on."

I cleaned the entire apartment up

because David and I were leaving

and we were coming back

and we were going to start a circuit tour if we had to,

but we were going to do something else

other than stay where we were.

So, I called the American Cancer Society,

last ditch effort.

The lady there said, "Well, you know,

we deal with Treatments in America," of course,

and, and, um, she said, "I do--

I can't think of the man's name,

but I do know there is someone in success in Austria."

About two days later,

called me back and said,

"This is the guy's name."

I had never read my emails,

um, since I left and as a CEO,

I got 1,000 per day.

I did print them off

and I would stack them up.

And my stack was quite high.

I had already called a Ralph Moss, Dr. Ralph Moss,

who has gone all over the world

to watch doctors who are doing cancer treatments

different from traditional.

He returned my call.

[Ralph Moss] My role is to provide them with my understanding

of the different options

and give them a realistic assessment

of the effects and the side effects of different treatments.

I told him what I was doing and it looked like

there was some European possibilities

as far as treatment went.

Um, and I already had faith in him

because of his credentials were incredible

and what he had done. Not only did he go see them,

he watched the surgeries,

he kept track of how successful they were

and he knew his stuff.

[Ralph Moss] In the stage four setting,

chemotherapy by itself gives usually limited value.

So, it's probably-- so, measured in a few months,

possibly in some cases in a few weeks.

Now there are exceptions here too,

but in like-- in the ovarian cancer case,

it's debatable how much benefit the person

actually gets out of the chemo.

He said, "Well, which one are you going to?"

And I think-- and I said, "I think I'm going to try

to talk to her about Austria."

And he said, "Are you looking at Dr. Ralph Kleef?"

I said, "I am." And he said, "You're going to do okay."

I came back to the apartment

and everything was cleaned up

but when I walked in the door,

there was a letter

that was laying on this-- the top of the coffee table.

And how it wound up from the middle of that stack

onto that coffee table

was just an act of God.

I called his office and his secretary

or receptionist answered the phone,

spoke English and, um, I got out

that I had a friend with cancer

and that I just loved very much,

and that she was loved by many people

and was important.

She was very rushed and she said,

"I'm going to put you on hold."

That's what the other 150 hospitals did.

The next thing I heard was,

"Hello, Jan, this is Dr. Ralph Kleef,

tell me about your friend."

And, uh, when I went over and grabbed the letter,

it was one that Jan had written me

almost three weeks earlier

about the doctor in Vienna, Austria,

that was saving women with ovarian cancer.

Just an amazing conversation,

it lasted an hour and a half. I made,

I made her an appointment for two weeks down the road.

But I hadn't told her. [chuckles]

I got up the next day,

and David and I had never been to the zoo.

So we decided, "Well, we better go

because we're leaving,"

and went off and left my phone.

I want you to know that Dr. Kleef

had tried all day long to call me.

And he said, "Take your final chemotherapy,

wait five days, and come over here."

I said, "What?"

And he said, "What are you waiting on

to start your healing journey?"

And I said, "My appointment on September the 29th."

He goes, "I will see you whatever day you show up."

He said, "What are you waiting for?" He said, "Come now."

[somber music]

Pretty quickly within a couple of weeks,

Diana was gone fighting for her life.

People were saying two percent chance to make it.

I know there was 14 months at one point,

eight months at another point. So,

really there wasn't too much conversation

other than, "Hey, I've, I've got to go

and you're, you're the person to take and lead this company."

He had been working with my mom.

He had moved into her office

to work more closely with her to--

but there was no plans per say

of you're going to run the company.

It literally was kind of a, um,

decision that was made instantly.

She had to fight to survive

and to make it on her own,

to get herself through school,

nursing school and then to start a business as a female.

She's a fighter and she's an entrepreneur.

She wasn't going to give up and she'll try anything,

she'll try anything new.

[dramatic music]

I'll look at you, okay?

My name is Ralph Kleef. I'm a medical doctor.

I'm in clinical practice since nearly 30 years.

Um, my career as a doctor practicing clinical oncology

started in the first and only clinic in Germany

which used hypothermia,

which is a way to heat up cancer patients.

And it immediately attracted my attention.

I instantly felt deep,

this is something I wanted to do.

I was so brain washed

from the American way of doing things

where I was explaining, "Well, my tumor has these markers

and these, these genetic components,

blah, blah, blah, blah, blah, blah, blah,"

and he said-- he took my hand and he goes,

"Mrs. Wright, I don't care what its name is,

I'm going to kill it."

I mean, that's all I wanted to hear.

And then he grabbed my hand again and he goes,

"Mrs. Wright, I am begging you,

begging you to get well."

I, I felt her power, first of all.

I felt her dedication to take up the challenge,

which is extremely important,

um, which is like, uh, you know, cancer can be,

it can be, must not be, a wake-up call.

It can destroy you and you, and you don't, don't make it.

[Diana] The next day when I showed up

we began the, the IV vitamin C,

the alpha-lipoic acid,

he balanced my supplements,

he started me on all kinds of other things

to build me up for surgery.

She was, um, threatened by... [chuckles] very far advanced

stage four ovarian cancer,

and, uh, she needed immediately treatment.

She would've died very fast.

And, um, we knew that we have to take everything

from both worlds,

the so-called classical school medicine

as well as from the natural dimension.

And we designed an individual protocol

which is different for every patient.

The immunological backbone of the therapy

is quite similar using immunotherapy,

but many of the patients get tested

for targeted chemotherapy

including substances like high dose vitamin C

or curcumin or artesunate or dichloroacetate.

There's a couple of biological metabolic approaches

which we also incorporate.

That very first night that I was diagnosed

I only knew allopathic care.

I did not know anything hardly

about any other type of care.

And I said to myself,

I can stay with the chemical medicine of man and die

or I can do whatever is out there.

I just don't care,

I want to be well.

My mentor, Sloan Kettering,

he was, uh, a fantastic very famous immunologist.

Uh, his name was Dr. Lloyd Old.

And he once told me, "Ralph, there is no...

school medicine and alternative medicine.

There's good medicine or bad medicine."

Our approach is unique in a way

that we combine therapies

which to my knowledge nobody is combining

because we found a therapy

for international patent application

and the lawyers told us, "Yes,

you're the first on the planet doing it."

In the United States, the--

there are certain constructs that have happened over time

where a medicine gets approved for lymphoma,

but you know that it has activity in ovarian cancer

and you want to use it in ovarian cancer,

but the approval process

has not yet gone through the trials to meet that

or the drug company has decided

that they don't want to open themselves up

to the risk of going back to the FDA

and having their medicine looked at again.

There's less constraint of that in Europe.

They can just say, "We think that this medicine works

and we're going to put this combination together."

So, specifically what we combine is

immunotherapy with checkpoint inhibitors

with localized hypothermia,

with whole body hypothermia,

with a very specific gut microbiome immunomodulation,

with... long duration whole body hypothermia

where we do an artificial fever

and with fever inducing auto treatment.

And that altogether is quite a complex process.

It's not easy to be done, but it can be done

and it's a lot of work for every patient,

it's really a lot of work,

but in the end, we can show it works

and that's, that what counts.

[perky music]

[Ralph Moss] Right now, we are seeing the fulfillment

of the promise

that William B. Coley began in 1893

with a very good treatment of his own.

[Ralph] So William Walter Coley is a father

of cancer immunotherapy in New York City.

His wisdom, his clinic, his print and his knowledge

is still not really accepted

and what, what happened with Coley was the following.

He was a young surgeon

at Sloan Kettering cancer Center,

and he operated sarcoma of the girlfriend of Rockefeller,

it was a young, young girl, I think she was 16

and he cut off her arm

and six months later, the girl was dead with lung metastases

and he was extremely frustrated

that that will be my life, you know,

chopping off limbs and then see them die.

So he went to the medical records

and found in the archives of Sloan Kettering cancer Center

the story of a man

who had had a huge head and neck cancer,

the size of a grapefruit on his neck,

and that patient one day had severe infection

with erysipelas streptococcus

and developed violent fever,

and the cancer just shrank and melted away

and the patient got cured,

and he tracked that patient down

and he found him,

and he was alive. And then Coley said,

"Okay, this I must research."

And for the rest of his life, he injected,

inactivated bacterial enzymes,

both a gram positive and a gram negative bacteria,

into patients, inducing fever.

[Ralph Moss] I came into this field in 1974

when immune therapy was basically illegal.

You had a kind of a blacklisting

of nonconventional cancer treatments

that included all the cutting edge

immunotherapy treatments.

The American Cancer Society to its eternal disgrace

maintains a list of unwanted,

so-called unproven treatments

while they promoted chemo

and surgery and radiation therapies.

One of my most important commandments

in my personal life as a doctor is in God we trust

or [speaking in Austrian-German]

So, if you don't go the classical pathway

and you go new pathways you have to be able

to critically evaluate your own work

and you have to be able to show what you do.

And you have to be able to show your failures

and your successes.

Now in the end, this is a focus called, um...

clinical studies, prospective randomized clinical studies.

In the moment, we are not doing those

because we don't have the sponsor for that

because these clinical studies are very, very expensive

and you need good sponsors

and millions of dollars for that.

But at least we are documenting

all our many, many single cases.

My name is Michael.

I'm a music producer/DJ.

I met Dr. Kleef like eight month ago for the first time.

I have a story with cancer.

I had cancer in my throat for four times now,

and last time it was pretty bad.

The doctors just gave me a few weeks to live.

So I met Dr. Kleef and he told me

about his immune fever therapy.

He had laser surgeries again and again and again,

and in the end there was nothing more to be cut away

because otherwise they just would have,

would have destroyed his vocal chords

and they said, "Look, you have to have laryngectomy,"

which is a scientific word for taking it all out,

"or you have to have a severe-- I mean, really aggressive radiation,

which also will literally leave you debilitated."

And they told me if I'm not going to do any of that,

um, then I have like eight to 12 weeks to live.

I had a tumor here, you could see it from outside,

you could feel it and see it

and after four month of cleansing my body

and of preparing, I met Dr. Kleef and then we did this therapy.

It was like having fever, high fever for long time,

but beside that I had no side effect at all.

I was feeling great.

And the thing just went away

and after four weeks you couldn't feel anything

and after six weeks, we did an MRT

and there was nothing to see anymore.

And what was really amazing was, um,

he went back to the university clinic and said,

"Hey, guys, look we have the result of the laryngoscopy,"

where the, you know, throat doctor looks inside,

"We have the results of the MRI

clearly proven the complete remission."

And they brushed it off and said, "You were just lucky.

You're one of the few who get spontaneous remission."

You know, they didn't want to hear that this patient

had had immunotherapy,

had had hypothermia.

And I think that's kind of sad,

and that's why I'm hoping that one day

people will listen to us.

[somber music]

[Diana] How in the world

can I face the end of my life

when I had so much to live for?

All my girls were pregnant,

everything at the office going, going well,

I love my employees,

um, I love my nurses,

I love my husband.

I couldn't imagine that my life

would be ending so quickly.

[David] You stay awake at night

trying to figure out if something happened to her

what would you do, what your life would be like

and, you know, how could you, you know, it'd be...

it'd be the end of the world for you.

[Diana] I went for surgery on October the 1st.

They did an MRI and an ultrasound

the day before surgery and could not find any tumor.

So they thought their equipment was broken.

He came out and said, "I opened her up,

I looked, I looked, and looked, looked, looked."

He couldn't find any signs of tumors.

The reality is I went

from stage four, end stage ovarian cancer

to having nothing in a three month period of time.

You know, that was to me, that was a miracle.

[Diana] I stayed with Dr. Kleef from September the 17th

until December the 8th.

I was declared free of treatment

and to go home for Christmas.

[David] The time that we spent together in Vienna

were good times really

because we were one on one. You don't ever get that,

you know, when you've got this many people

we've got in our lives.

And, uh-- so that was special.

Our best time is when we're together.

[Ralph] I think the beauty of the treatment is

if it works, it also builds up a memory in the body, you know.

It's not that you just cut the cancer out, it's... [stutters]

...the body itself learns to detect that cancer and...

and then like in Diana's case,

lead to long lasting remission.

I can't believe it. No, oh, my God.

You look great. You look great.

[mutters]

-You look fantastic. -Thank you.

Oh, give me another hug. Oh, my God.

You beautiful, beautiful lady.

-Oh, thank you so much. -Hey.

Look at you, Diana.

My God, you know, I always, I always was thinking of you,

Diana Wright has a company called The Right Solutions.

-That's right. -That's it.

-I love you. -Yes, I--

You look so good, I'm so happy.

And you look so good too.

You look healthy.

I asked my grandmother one day,

she was 93, "Grandmother, how you get so old?"

And she flash a smile at me and said, "Work, my boy, work."

-[chuckles] -That's probably true.

[birds chirping]

[gentle music]

[Diana] You know when I came out of surgery in October of 12,

uh, to-- they, they said that they saw no cancer,

they couldn't find any cancer.

Um, the individual that, uh, that operated on me,

he did abdominal surgery for over eight hours

every day six, six days a week

and he had spent extra extra time looking for cancer

because they had a report of cancer

and there was no cancer.

Now many different schools of thought

go along with that.

One, that the chemotherapy got rid of the cancer.

Two, that all the, all the treatments that I had

to build up my immune system got rid of the cancer.

All the self-treatments that I did before,

I mean, as soon as I got diagnosed with cancer,

the alkaline water, the diet,

the, uh, the supplements, the energy medicine,

the decrease in the stress,

the, uh, the increasing the positive affirmations,

you know, all these things to change the milieu

is what I did maybe that helped to get rid of cancer.

The, the bottom line is

that you need to make your body

a terrain that cancer doesn't want to grow in.

I think it is absolutely wrong of an oncologist

or radiation oncologist, is telling a patient,

"Look, this is incurable."

Who knows?

There are so many stories

which, which proves the opposite.

I was diagnosed in 2010

with stage four lymphoma.

My really-- my only chance of long term survival

was to do an allogeneic bone marrow transplant.

The chemotherapy did not work at all

which kind of much to everybody's surprise

and then I couldn't find a match donor.

So I was in a situation where traditional chemotherapy,

traditional type treatments

were not on the table anymore.

That was the setup for a phone call I got from...

Diana Wright, man, she-- "Who are you?"

"I'm Diana Wright." "Well, okay."

She said, "I'd like to meet with you and help you.

I hear you're...

you're struggling with, uh,

with your condition, with your cancer."

Diana helped me realize that, you know, if--

I kind of looked at it like the cancer cell was a dragon

and we need to destroy it.

And we were taking high doses of curcumin

and, uh, all these other alpha-lipoic acid, resveratrol,

um, EGCG, green tea extract.

I was shaving and I was, you know, putting on my after shave

and always kind of doing that going,

"Hold on, just a second, I'm, I'm not-- something's going on here,"

I didn't feel the tumors.

And then I started running my hands around my clavicle

because there was some of them sticking up there

and I didn't feel anything.

And I was going, "Erin, come here."

So j-- I said, "Can you feel anything?"

She's like, "Oh, my God, daddy, oh."

This was probably three weeks after I was--

the doctors did a s-- a PET scan on me

and there was zero cancer.

And so I'm reading this and it says,

"Diana, I am sitting here getting infused

with my vitamin C.

I wanted to take this time to extend my gratitude to you.

God has quite a way of putting people's paths

on a collision course.

Um, I was in a very difficult spot when I met you

and I have told the story to many people,

the way you coached me up

and destroying this disease and becoming well again,

it is truly amazing.

When we first met, it was so much information,

it was like drinking out of a fire hose.

[chuckles] Now I get it and am truly amazed by the results.

Thank you from the depths of my heart

for reaching out to me, Diana.

God is good. You have helped me

so-- and so many people.

I hope I can do the same thing for others.

I celebrate with you your health and wellness.

We surely can live out and thrive

even an awful diagnosis of stage four cancer.

I continue to do the things you coached me on.

I feel better than ever

and I'm looking forward to many years of grateful living.

You are a true servant of God.

Straight ahead, Jeff Courtway."

[gentle music]

[upbeat music]

My goal right now is to establish in everyone's mind

that they have other options.

That they have options that can possibly save their life.

I can't make a guarantee, like no doctor can make a guarantee

that he can save a cancer patient's life,

but we can try.

And in the, in the process of trying,

we need to figure out why the only brand of medicine

that it's not paid for by insurance

is naturopathic medicine.

[Taylor] It's just an amazing story

that she's still here and beating the odds.

And I'm so glad that she's done

and taken the path that she's taken,

and now she's trying to help other people,

uh, which is amazing to see

and just seeing the hope she gives other people,

um, because they've been where she's been.

Her story is phenomenal,

but what's so inspiring to me about it

is that my mother was just never a woman of words.

If she said something, she did it.

I can think of a lot of broken promises in my life,

but never one that came from her.

People are very grateful here.

They recognize her as a hero for us.

[music continues]

[dramatic music]