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1
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ten!
2
00:00:39,673 --> 00:00:40,641
nine!
3
00:00:40,674 --> 00:00:41,575
eight!
4
00:00:41,609 --> 00:00:43,144
seven!
5
00:00:43,177 --> 00:00:45,079
six! Five!
6
00:00:45,113 --> 00:00:46,547
four! Three!
7
00:00:46,580 --> 00:00:49,450
two! One!
8
00:00:52,686 --> 00:00:54,155
that's it, everyone!
9
00:00:54,188 --> 00:00:56,424
the 57th annual
"dear santa project"
10
00:00:56,457 --> 00:00:59,493
is declared officially
and successfully over!
11
00:01:01,362 --> 00:01:03,797
congratulations to
each and every one of you!
12
00:01:03,831 --> 00:01:06,334
you've helped santa
make christmas
13
00:01:06,367 --> 00:01:07,701
a little more joyful
14
00:01:07,735 --> 00:01:10,271
for a lot of
special children this year.
15
00:01:10,304 --> 00:01:11,339
thank you.
16
00:01:11,372 --> 00:01:13,407
merry christmas!
17
00:01:13,441 --> 00:01:16,344
merry christmas!
18
00:01:18,879 --> 00:01:20,448
where's oliver?
19
00:01:20,481 --> 00:01:22,683
oh, he's making
a last-minute delivery.
20
00:01:22,716 --> 00:01:24,585
it's his favorite part
every year.
21
00:01:24,618 --> 00:01:25,819
oh, me too.
22
00:01:25,853 --> 00:01:27,721
i delivered two talking
"tiny teena" dolls
23
00:01:27,755 --> 00:01:30,158
to 10-year-old tap-dancing
twins from telluride
24
00:01:30,191 --> 00:01:32,393
named tammy and ruth.
25
00:01:32,426 --> 00:01:34,128
well, rita and I
went in together
26
00:01:34,162 --> 00:01:35,196
on a whole cooking set
27
00:01:35,229 --> 00:01:36,564
for a little girl
from park hill
28
00:01:36,597 --> 00:01:38,199
who wants to be
a famous chef one day.
29
00:01:38,232 --> 00:01:39,600
mm-hmm!
30
00:01:39,633 --> 00:01:42,170
and I threw in a bunch of
my christmas cookie recipes.
31
00:01:42,203 --> 00:01:43,204
you know, just to get
her started early.
32
00:01:43,237 --> 00:01:44,805
oh. All of them?
33
00:01:44,838 --> 00:01:47,241
even
the chocolate gingersnap ones
34
00:01:47,275 --> 00:01:50,178
with the blue cheese-and-mustard
frosting?
35
00:01:50,211 --> 00:01:51,679
oh, yeah!
36
00:01:53,881 --> 00:01:56,150
shane mcinerney, right?
37
00:01:56,184 --> 00:01:57,451
yes, that's right.
38
00:01:57,485 --> 00:01:59,220
-dead letter office?
-mM-hmm.
39
00:01:59,253 --> 00:02:00,321
jordan marley.
40
00:02:00,354 --> 00:02:01,822
it's nice
to meet you.
41
00:02:01,855 --> 00:02:03,824
this is my colleague,
rita haywith.
42
00:02:03,857 --> 00:02:05,493
haywith, with an "i."
43
00:02:05,526 --> 00:02:07,728
whoa. Ha! Wow.
44
00:02:07,761 --> 00:02:09,797
nobody ever gets it right
the first try.
45
00:02:09,830 --> 00:02:11,832
and you're norman dorman.
46
00:02:13,734 --> 00:02:16,437
that's me. You're the guy
that made history this year.
47
00:02:16,470 --> 00:02:19,540
we processed 22% more
christmas lists thanks to him.
48
00:02:19,573 --> 00:02:21,342
that's impressive.
49
00:02:21,375 --> 00:02:23,411
well, the powers that be
sent me to troubleshoot
50
00:02:23,444 --> 00:02:24,512
the christmas rush,
51
00:02:24,545 --> 00:02:25,513
but there wasn't any trouble.
52
00:02:25,546 --> 00:02:27,415
you guys going
to the christmas ball tonight?
53
00:02:27,448 --> 00:02:28,782
that's the plan!
54
00:02:28,816 --> 00:02:30,784
that is, if we don't have
more work to do.
55
00:02:30,818 --> 00:02:32,486
i thought
you were all finished.
56
00:02:32,520 --> 00:02:33,854
not if you're on
"team o'toole."
57
00:02:33,887 --> 00:02:36,724
ah! The famous
oliver o'toole.
58
00:02:36,757 --> 00:02:38,359
is it true that he runs
59
00:02:38,392 --> 00:02:41,362
some kind of super-secret
dead letter task force?
60
00:02:41,395 --> 00:02:43,597
he wouldn't exactly
say "secret,"
61
00:02:43,631 --> 00:02:45,633
but we do have
a rather extensive--
62
00:02:45,666 --> 00:02:46,800
...license
to deliver.
63
00:02:46,834 --> 00:02:48,669
and to oliver,
that's a sacred trust.
64
00:02:48,702 --> 00:02:51,972
so where is this paragon
of postal virtue?
65
00:02:52,005 --> 00:02:53,874
well, he's meeting us
at the party.
66
00:02:53,907 --> 00:02:55,576
oh! That reminds me.
67
00:02:55,609 --> 00:02:56,877
i can't find
my cummerbund.
68
00:02:56,910 --> 00:02:57,645
it is hanging
on the bear,
69
00:02:57,678 --> 00:02:59,513
underneath my tiara
in the d.l.o.
70
00:03:02,783 --> 00:03:05,319
tiaras and cummerbunds
and bears...
71
00:03:05,353 --> 00:03:08,289
rita was just voted
"miss special delivery"
72
00:03:08,322 --> 00:03:09,390
this past year
73
00:03:09,423 --> 00:03:11,792
and we keep her crown
on top of this stuffed bear
74
00:03:11,825 --> 00:03:14,895
that's airing out
norman's tuxedo.
75
00:03:14,928 --> 00:03:17,798
the d.l.o. Is sort of like
a second home to us.
76
00:03:17,831 --> 00:03:20,401
do you guys do
everything together?
77
00:03:20,434 --> 00:03:23,504
or will I get a chance
to dance with you this evening?
78
00:03:37,751 --> 00:03:38,752
hi there.
79
00:03:38,786 --> 00:03:39,920
i'm oliver o'toole.
80
00:03:39,953 --> 00:03:41,021
i'm from the dead letter office
81
00:03:41,054 --> 00:03:42,656
of the united states
postal system.
82
00:03:42,690 --> 00:03:45,759
i like the new uniform.
83
00:03:45,793 --> 00:03:47,795
oh! Uh, sorry.
84
00:03:47,828 --> 00:03:49,563
i have a special event
this evening.
85
00:03:49,597 --> 00:03:51,365
do you have a son
named darrell?
86
00:03:51,399 --> 00:03:52,633
is he in trouble?
87
00:03:52,666 --> 00:03:53,534
no, no, not at all.
88
00:03:53,567 --> 00:03:55,503
he just wrote a letter
to santa claus,
89
00:03:55,536 --> 00:03:59,507
and sometimes, they require
a little "special handling."
90
00:03:59,540 --> 00:04:02,676
so, santa's got elves
working at the post office, huh?
91
00:04:02,710 --> 00:04:05,713
oh, yes. Some are volunteers,
some are employees like...
92
00:04:05,746 --> 00:04:07,014
like you?
93
00:04:08,682 --> 00:04:09,717
darrell!
94
00:04:12,753 --> 00:04:15,423
ah, I just love christmas.
95
00:04:15,456 --> 00:04:18,292
it makes anything
seem possible,
96
00:04:18,326 --> 00:04:19,593
you know?
97
00:04:19,627 --> 00:04:20,561
when I was little,
98
00:04:20,594 --> 00:04:22,029
i used to spend christmas
99
00:04:22,062 --> 00:04:23,764
at a different
foster home every year.
100
00:04:23,797 --> 00:04:26,734
i was eight before I had
a christmas stocking
101
00:04:26,767 --> 00:04:28,869
that didn't have
somebody else's name on it.
102
00:04:28,902 --> 00:04:30,871
but santa
always found you, right?
103
00:04:30,904 --> 00:04:33,574
oh, yeah.
104
00:04:33,607 --> 00:04:34,642
okay.
105
00:04:34,675 --> 00:04:36,510
okay!
106
00:04:36,544 --> 00:04:39,713
20,000 children
in the greater denver metro area
107
00:04:39,747 --> 00:04:42,616
have now had their faith
in santa claus restored,
108
00:04:42,650 --> 00:04:44,752
so it's now time to party.
109
00:04:51,792 --> 00:04:53,627
oliver...
110
00:04:53,661 --> 00:04:55,929
rallying the troops,
ms. Mcinerney?
111
00:04:55,963 --> 00:04:57,398
well, look at you.
112
00:04:57,431 --> 00:04:59,567
thought we were meeting you
at the ball.
113
00:04:59,600 --> 00:05:01,469
oh, just a little
last-minute inspection
114
00:05:01,502 --> 00:05:03,103
before the festivities.
115
00:05:03,136 --> 00:05:06,106
ms. Mcinerney, this is
your first christmas with us.
116
00:05:06,139 --> 00:05:08,576
you may not be aware
of our golden rule. Norman?
117
00:05:08,609 --> 00:05:10,711
"no letter to santa claus
shall be unanswered.
118
00:05:10,744 --> 00:05:12,480
"all gifts and responses
119
00:05:12,513 --> 00:05:13,847
must be delivered
by christmas eve."
120
00:05:13,881 --> 00:05:16,350
rita? Update, please.
121
00:05:16,384 --> 00:05:18,952
as of today,
we are all caught up.
122
00:05:18,986 --> 00:05:22,456
so far, but anything
can happen tomorrow.
123
00:05:22,490 --> 00:05:24,358
yes! Which is exactly
124
00:05:24,392 --> 00:05:27,127
why we should eat, drink
and be merry tonight.
125
00:05:27,160 --> 00:05:28,962
ms. Mcinerney,
126
00:05:28,996 --> 00:05:30,063
you're the only person
I know
127
00:05:30,097 --> 00:05:31,932
who can rationally
combine fatalism
128
00:05:31,965 --> 00:05:33,867
with the christmas spirit.
129
00:05:33,901 --> 00:05:35,536
this isn't christmas spirit,
mr. O'toole.
130
00:05:35,569 --> 00:05:37,471
this is what desperation
looks like
131
00:05:37,505 --> 00:05:39,039
after processing
20,000 dead letters
132
00:05:39,072 --> 00:05:40,808
in 25 days.
133
00:05:40,841 --> 00:05:42,910
no, I don't celebrate
christmas anymore,
134
00:05:42,943 --> 00:05:45,045
but I definitely
celebrate getting off work early
135
00:05:45,078 --> 00:05:46,480
to go on vacation.
136
00:05:46,514 --> 00:05:48,382
you don't celebrate?
137
00:05:48,416 --> 00:05:51,819
rita! We only have 15 minutes
to get to the salon.
138
00:05:51,852 --> 00:05:54,021
norman? What are these?
139
00:05:54,054 --> 00:05:55,088
hockey pucks?
140
00:05:55,122 --> 00:05:58,792
they fall off of a shipment
of sports equipment?
141
00:05:58,826 --> 00:06:00,861
rita has been baking again.
142
00:06:04,064 --> 00:06:05,799
alright, boys!
We'll see you later.
143
00:06:05,833 --> 00:06:08,101
oh, and don't eat
all my brownies,
144
00:06:08,135 --> 00:06:09,970
or you will ruin your appetite.
145
00:06:10,003 --> 00:06:10,838
promise!
146
00:06:10,871 --> 00:06:12,606
okay. Bye!
147
00:06:20,013 --> 00:06:21,615
what are you wearing tonight?
148
00:06:21,649 --> 00:06:23,551
oh, I wear the same thing
every year.
149
00:06:23,584 --> 00:06:25,519
it's green and red and gold
150
00:06:25,553 --> 00:06:26,787
and... Green.
151
00:06:26,820 --> 00:06:27,921
not this year.
152
00:06:27,955 --> 00:06:29,890
there is a dress
in the window next door
153
00:06:29,923 --> 00:06:32,626
that would curl
norman's cummerbund.
154
00:06:32,660 --> 00:06:34,928
why would I want to do that?
155
00:06:34,962 --> 00:06:36,430
rita!
156
00:06:36,464 --> 00:06:37,965
look, I might not be
a big fan of christmas,
157
00:06:37,998 --> 00:06:39,800
but it does have its benefits--
158
00:06:39,833 --> 00:06:42,169
such as christmas parties,
159
00:06:42,202 --> 00:06:43,704
and christmas bonuses
and christmas...
160
00:06:43,737 --> 00:06:45,473
mistletoe.
161
00:06:46,707 --> 00:06:49,677
you mean... Kiss norman?
162
00:06:49,710 --> 00:06:50,911
yes! I mean kiss norman!
163
00:06:52,045 --> 00:06:53,481
oh, come on.
164
00:06:53,514 --> 00:06:55,816
don't tell me
you haven't thought about it.
165
00:06:55,849 --> 00:06:57,451
you can't rush these things,
you know?
166
00:06:57,485 --> 00:06:59,186
i mean, we've never even
been out on a real date.
167
00:06:59,219 --> 00:07:00,888
but that's exactly
what I'm saying!
168
00:07:00,921 --> 00:07:02,990
you've gotta jump-start
this relationship.
169
00:07:03,023 --> 00:07:04,458
you've known each other...
How long?
170
00:07:04,492 --> 00:07:06,193
three years, 11 months,
and 30 days.
171
00:07:08,962 --> 00:07:12,132
we were both working
the holiday nightshift,
172
00:07:12,165 --> 00:07:15,603
and I tipped over an entire box
173
00:07:15,636 --> 00:07:18,906
of misdirected christmas
fruit basket catalogues...
174
00:07:18,939 --> 00:07:21,675
well, norman came over
to help me pick them up
175
00:07:21,709 --> 00:07:24,578
and wouldn't you know it,
and as we stood up together...
176
00:07:24,612 --> 00:07:26,814
our heads bumped, and...
177
00:07:26,847 --> 00:07:28,148
bang.
178
00:07:29,950 --> 00:07:31,184
"bang"?
179
00:07:31,218 --> 00:07:34,254
bang.
180
00:07:34,287 --> 00:07:38,191
so you're saying there's been
some physical contact, then?
181
00:07:38,225 --> 00:07:39,593
oh, yeah.
182
00:07:39,627 --> 00:07:40,994
of course.
183
00:07:44,131 --> 00:07:45,633
every year, they've always
had the same entertainment.
184
00:07:45,666 --> 00:07:47,234
mark the magician guy,
185
00:07:47,267 --> 00:07:49,903
who makes Mrs. Woollard from
certified letters disappear.
186
00:07:49,937 --> 00:07:52,205
and then comes the guy
from international shipping
187
00:07:52,239 --> 00:07:53,807
that does impressions.
188
00:07:53,841 --> 00:07:55,008
it's true,
189
00:07:55,042 --> 00:07:57,578
our christmas ball
traditions rarely vary.
190
00:07:57,611 --> 00:07:58,846
and now...
191
00:07:58,879 --> 00:08:00,948
they've added a band.
192
00:08:02,716 --> 00:08:04,251
and people are dancing.
193
00:08:04,284 --> 00:08:05,686
and they are
194
00:08:05,719 --> 00:08:07,287
dancing with each other.
195
00:08:07,320 --> 00:08:08,922
and I don't do that.
196
00:08:10,123 --> 00:08:11,859
well, you should try it,
norman.
197
00:08:11,892 --> 00:08:14,562
it is called a ball,
after all.
198
00:08:14,595 --> 00:08:15,596
it seems appropriate.
199
00:08:15,629 --> 00:08:19,166
not to mention
it's also very good for your...
200
00:08:33,346 --> 00:08:35,916
...heart.
201
00:08:38,586 --> 00:08:40,754
i believe our...
202
00:08:40,788 --> 00:08:42,890
colleagues
have arrived.
203
00:08:42,923 --> 00:08:46,293
oh, I think I see
a curling cummerbund.
204
00:08:46,326 --> 00:08:48,028
oh, what if
he asks me to dance?
205
00:08:48,061 --> 00:08:50,664
oh, what if she
asks me to dance?
206
00:08:54,835 --> 00:08:57,104
rita, you certainly have
207
00:08:57,137 --> 00:08:58,839
expanded your wardrobe
this year.
208
00:08:58,872 --> 00:09:00,574
very... Very festive.
209
00:09:02,309 --> 00:09:05,112
where's your red
and green and gold one
210
00:09:05,145 --> 00:09:06,714
that you always wear?
211
00:09:06,747 --> 00:09:08,315
shane thought
that maybe
212
00:09:08,348 --> 00:09:09,182
i should branch out
a little,
213
00:09:09,216 --> 00:09:13,053
since I'm Miss special delivery
now.
214
00:09:13,086 --> 00:09:15,222
that is excellent advice.
Where is ms. Mcinerney?
215
00:09:15,255 --> 00:09:16,624
oh, she was just right here.
216
00:09:18,892 --> 00:09:20,193
oh, there she is.
217
00:09:30,303 --> 00:09:31,739
uh...
218
00:09:34,407 --> 00:09:36,677
would anyone like, uh...
219
00:09:36,710 --> 00:09:38,311
some punch?
220
00:09:39,847 --> 00:09:43,183
i hear the punch
is very good this year.
221
00:09:43,216 --> 00:09:45,118
let's get some punch.
222
00:10:04,705 --> 00:10:07,040
i hear it's surf-
And-turf for dinner.
223
00:10:07,074 --> 00:10:10,010
"turf." that's
such a funny word!
224
00:10:10,043 --> 00:10:11,712
turf? "turf."
225
00:10:11,745 --> 00:10:13,080
turf-turf!
226
00:10:13,113 --> 00:10:14,882
"turf."
227
00:10:14,915 --> 00:10:17,918
an old english word derived
from the early saxon,
228
00:10:17,951 --> 00:10:21,388
of, or pertaining to, an area
considered another's territory.
229
00:10:24,057 --> 00:10:26,026
how can somebody
not like christmas?
230
00:10:27,460 --> 00:10:29,429
christmas is for kids.
231
00:10:29,462 --> 00:10:32,099
and people who want to
feel like kids again
232
00:10:32,132 --> 00:10:34,167
for a little while...
233
00:10:34,201 --> 00:10:37,705
all hopeful and magical...
Peace on earth.
234
00:10:40,708 --> 00:10:42,142
you know,
235
00:10:42,175 --> 00:10:44,411
there's a champagne
fountain over there,
236
00:10:44,444 --> 00:10:47,180
if you need something
a little stronger.
237
00:10:47,214 --> 00:10:48,849
one never
consumes alcohol
238
00:10:48,882 --> 00:10:50,250
when one dances
the rumba.
239
00:10:52,285 --> 00:10:54,221
but you're not
dancing.
240
00:10:55,823 --> 00:10:57,290
not yet.
241
00:10:59,159 --> 00:11:01,061
nobody gives up christmas,
242
00:11:01,094 --> 00:11:03,430
but, sometimes,
it gets taken from them,
243
00:11:03,463 --> 00:11:07,334
and they just need a little help
getting it back.
244
00:11:07,367 --> 00:11:09,837
whatever.
It's no big deal.
245
00:11:09,870 --> 00:11:11,438
that's too bad.
246
00:11:11,471 --> 00:11:14,074
where I come from,
christmas is a very big deal.
247
00:11:14,107 --> 00:11:15,943
oh. And where's that?
248
00:11:17,778 --> 00:11:19,179
ahem. May I cut in?
249
00:11:19,212 --> 00:11:20,914
oliver.
250
00:11:20,948 --> 00:11:24,184
jordan, this is my boss,
oliver o'toole.
251
00:11:24,217 --> 00:11:26,453
jordan marley.
What a pleasure.
252
00:11:26,486 --> 00:11:27,955
how do you do?
253
00:11:30,090 --> 00:11:31,792
please, dance.
254
00:11:34,494 --> 00:11:36,196
he's the guy
they brought in
255
00:11:36,229 --> 00:11:38,131
to troubleshoot
the dear santa project.
256
00:11:38,165 --> 00:11:40,768
mm. You amaze me.
257
00:11:40,801 --> 00:11:42,936
what?
What's the matter?
258
00:11:42,970 --> 00:11:45,172
you were dancing
the dance.
259
00:11:45,205 --> 00:11:47,474
"the dance?"
what are you talking about?
260
00:11:47,507 --> 00:11:48,608
if you recall, ms. Mcinerney,
261
00:11:48,641 --> 00:11:52,412
last summer, I was received
dance lessons as a gift
262
00:11:52,445 --> 00:11:54,447
and, temporarily requiring
a partner,
263
00:11:54,481 --> 00:11:55,749
i shared them with you,
264
00:11:55,783 --> 00:11:58,919
so, technically,
you're using my steps
265
00:11:58,952 --> 00:12:00,520
to dance with someone else
266
00:12:00,553 --> 00:12:03,456
who has not earned the right
to dance with...
267
00:12:05,292 --> 00:12:07,360
with the steps.
268
00:12:07,394 --> 00:12:10,798
well, that makes all
the sense in the world.
269
00:12:11,932 --> 00:12:14,301
teaching one person steps
270
00:12:14,334 --> 00:12:17,304
learned under the auspices
of another
271
00:12:17,337 --> 00:12:18,806
is tantamount to theft.
272
00:12:21,008 --> 00:12:22,342
i was teaching the guy
a few steps.
273
00:12:22,375 --> 00:12:25,112
i wasn't selling state secrets.
274
00:12:25,145 --> 00:12:26,746
dip.
275
00:12:37,825 --> 00:12:40,961
oh. I love this part
with the fruit!
276
00:12:40,994 --> 00:12:42,562
norman.
277
00:12:42,595 --> 00:12:45,966
are you going to, uh,
dance tonight?
278
00:12:45,999 --> 00:12:47,434
yeah, I've been
thinking about that...
279
00:12:47,467 --> 00:12:49,269
great!
280
00:12:49,302 --> 00:12:50,904
i don't think
it's a very good idea.
281
00:12:54,407 --> 00:12:56,844
i'm going to go back up
to the buffet.
282
00:12:56,877 --> 00:13:00,147
would anyone else like
some more... Turf?
283
00:13:00,180 --> 00:13:02,382
no. Thank you, rita.
284
00:13:04,051 --> 00:13:07,054
uh, norman, don't you
think you should...
285
00:13:07,087 --> 00:13:09,056
no.
286
00:13:09,089 --> 00:13:09,957
no, no, no, no, no!
287
00:13:09,990 --> 00:13:11,591
my necklace. It's gone!
288
00:13:11,624 --> 00:13:13,093
oh...
289
00:13:13,126 --> 00:13:14,094
if it's here,
we'll find it.
290
00:13:14,127 --> 00:13:15,095
i can't believe this!
291
00:13:15,128 --> 00:13:16,930
did you lose something?
292
00:13:16,964 --> 00:13:18,198
yes.
293
00:13:18,231 --> 00:13:20,934
uh, ms. Mcinerney
misplaced her necklace.
294
00:13:20,968 --> 00:13:23,336
it's a small gold disk
295
00:13:23,370 --> 00:13:25,305
with a purple crystal bead.
296
00:13:26,573 --> 00:13:27,807
yeah.
297
00:13:29,242 --> 00:13:31,311
when did
you last see it?
298
00:13:31,344 --> 00:13:33,881
i wear it all the time.
It means the world to me.
299
00:13:33,914 --> 00:13:36,016
i'll check
the dance floor.
300
00:13:36,049 --> 00:13:37,517
i'm sure we'll find
it, ms. Mcinerney.
301
00:13:37,550 --> 00:13:40,387
norman, will you and rita
please check the buffet?
302
00:13:42,555 --> 00:13:44,024
i believe
303
00:13:44,057 --> 00:13:46,860
we need to search
in small concentric circles.
304
00:13:46,894 --> 00:13:49,930
i have to find it.
I can't replace it.
305
00:13:49,963 --> 00:13:51,264
i know.
306
00:13:51,298 --> 00:13:54,834
that was the last gift
my parents gave me before...
307
00:13:56,303 --> 00:13:57,437
found it!
308
00:13:59,239 --> 00:14:02,042
oh! Thank goodness!
309
00:14:04,077 --> 00:14:07,247
"to c. With love.
Mom and dad."
310
00:14:08,681 --> 00:14:11,284
to "c"? Not "s"?
311
00:14:11,318 --> 00:14:12,920
it was the family joke.
312
00:14:12,953 --> 00:14:14,854
when we still were a family.
313
00:14:17,590 --> 00:14:19,092
thank you.
314
00:14:19,126 --> 00:14:20,293
did you find it?
315
00:14:20,327 --> 00:14:21,494
jordan did!
316
00:14:21,528 --> 00:14:23,130
oh!
317
00:14:23,163 --> 00:14:24,431
would you
like to join us?
318
00:14:24,464 --> 00:14:26,399
i'd love to.
319
00:14:29,169 --> 00:14:31,204
you know,
oliver was saying
320
00:14:31,238 --> 00:14:32,439
something
really interesting
321
00:14:32,472 --> 00:14:35,142
about the word,
um, uh, "turf."
322
00:14:36,276 --> 00:14:37,477
what was that again?
323
00:14:37,510 --> 00:14:40,247
just that it's
an old english word
324
00:14:40,280 --> 00:14:42,315
derived from
the early saxon.
325
00:14:42,349 --> 00:14:43,383
that's right.
326
00:14:43,416 --> 00:14:44,651
but, oddly enough,
327
00:14:44,684 --> 00:14:47,054
the word "turf" can
be traced to the latin
328
00:14:47,087 --> 00:14:49,356
through
a corresponding translation
329
00:14:49,389 --> 00:14:51,158
of old frisian
and norse.
330
00:14:51,191 --> 00:14:52,525
not to mention
331
00:14:52,559 --> 00:14:54,962
the parallel translation
from the high german "surf,"
332
00:14:54,995 --> 00:14:56,663
also deriving from--
333
00:14:56,696 --> 00:14:59,967
-...indo-european--
-...sanskrit.
334
00:15:00,000 --> 00:15:01,969
oh. Wow.
335
00:15:03,603 --> 00:15:05,172
two word-nerds
sitting at the same table
336
00:15:05,205 --> 00:15:07,240
at the postal ball.
337
00:15:07,274 --> 00:15:09,176
it's a christmas miracle.
338
00:15:09,209 --> 00:15:11,144
thought you didn't believe
in christmas miracles,
339
00:15:11,178 --> 00:15:12,245
ms. Mcinerney?
340
00:15:12,279 --> 00:15:16,449
or valentine's day miracles,
labor day miracles...
341
00:15:16,483 --> 00:15:19,452
guess you could say I'm just
your basic bah-humbug.
342
00:15:19,486 --> 00:15:21,221
well, that's a shame.
343
00:15:21,254 --> 00:15:25,058
i was told that if anyone could
pull off a christmas miracle,
344
00:15:25,092 --> 00:15:26,659
it would be you
345
00:15:26,693 --> 00:15:28,295
and oliver o'toole's
dead letter team.
346
00:15:29,562 --> 00:15:31,431
we actually call ourselves
"the postables."
347
00:15:31,464 --> 00:15:32,699
mm.
348
00:15:32,732 --> 00:15:34,501
i do, anyways.
349
00:15:34,534 --> 00:15:37,037
was there something
that you needed us to do?
350
00:15:37,070 --> 00:15:38,505
another letter entered
the system tonight
351
00:15:38,538 --> 00:15:39,606
as I was leaving.
352
00:15:40,807 --> 00:15:45,112
it was mailed this morning
from a young girl in wyoming.
353
00:15:45,145 --> 00:15:47,047
last-minute letter
to santa claus?
354
00:15:47,080 --> 00:15:49,316
no.
355
00:15:49,349 --> 00:15:51,351
this one is a letter to god.
356
00:15:56,589 --> 00:15:58,691
five "dark of night" awards?
357
00:15:58,725 --> 00:16:01,028
yes. One of them
was my grandfather's,
358
00:16:01,061 --> 00:16:03,063
the other four we earned
359
00:16:03,096 --> 00:16:04,497
on an particularly difficult
assignment.
360
00:16:04,531 --> 00:16:05,732
happy ending, I assume.
361
00:16:05,765 --> 00:16:07,467
very happy.
362
00:16:07,500 --> 00:16:09,569
would it bother anyone
if I took my cummerbund off?
363
00:16:09,602 --> 00:16:11,671
make yourself
comfortable, norman.
364
00:16:11,704 --> 00:16:14,774
we may be here awhile.
365
00:16:14,807 --> 00:16:16,676
a christmas carol
by charles dickens.
366
00:16:16,709 --> 00:16:19,179
nice leather-bound
edition, too.
367
00:16:19,212 --> 00:16:20,747
haven't read it
since high school.
368
00:16:20,780 --> 00:16:22,682
every year, I promise myself
i'll read it again,
369
00:16:22,715 --> 00:16:24,051
but I never do.
370
00:16:24,084 --> 00:16:27,454
looks like I'll have time
this christmas.
371
00:16:30,457 --> 00:16:31,624
anybody hungry?
372
00:16:31,658 --> 00:16:34,327
what's this?
Did you make these?
373
00:16:34,361 --> 00:16:36,696
mm-hmm.
374
00:16:36,729 --> 00:16:38,731
maybe oliver should
take a look at that letter now.
375
00:16:38,765 --> 00:16:41,168
oh!
376
00:16:43,436 --> 00:16:45,338
according to the letter,
she is from wyoming,
377
00:16:45,372 --> 00:16:47,174
but it was postmarked
here in denver.
378
00:16:47,207 --> 00:16:48,775
entered the system
this morning.
379
00:16:48,808 --> 00:16:49,942
now, technically,
380
00:16:49,976 --> 00:16:53,513
it doesn't qualify for
the "dear santa" program, but--
381
00:16:53,546 --> 00:16:55,248
but it still
deserves an answer.
382
00:16:55,282 --> 00:16:57,450
she didn't leave
much to go on.
383
00:16:57,484 --> 00:16:59,486
well, oliver o'toole can deliver
a letter to anybody, anywhere.
384
00:17:00,820 --> 00:17:05,058
atypical envelope,
not business size.
385
00:17:05,092 --> 00:17:07,627
double-weight linen,
color is ecru.
386
00:17:07,660 --> 00:17:10,430
uh, the paper inside,
i'm guessing,
387
00:17:10,463 --> 00:17:12,732
is three-hole,
wide-rule school-grade.
388
00:17:12,765 --> 00:17:14,201
norman?
389
00:17:16,336 --> 00:17:20,673
handwriting confirms
the writer is a young female,
390
00:17:20,707 --> 00:17:21,708
approximately eight.
391
00:17:21,741 --> 00:17:24,511
instrument
used is crayon.
392
00:17:24,544 --> 00:17:27,614
oh, that's not your typical
christmas stamp.
393
00:17:27,647 --> 00:17:28,615
yeah, it comes from
394
00:17:28,648 --> 00:17:30,517
an industrial-sized
stamp roll,
395
00:17:30,550 --> 00:17:32,385
like a bank
or a large company
396
00:17:32,419 --> 00:17:33,653
might use.
397
00:17:33,686 --> 00:17:36,589
or hospitals
and clinics?
398
00:17:36,623 --> 00:17:39,259
this is a stamp
honoring american nurses.
399
00:17:39,292 --> 00:17:40,460
i think you're right.
400
00:17:40,493 --> 00:17:42,429
you'll see when you read it.
401
00:17:42,462 --> 00:17:45,565
ah. There's a drawing
in this one.
402
00:17:45,598 --> 00:17:47,700
ah! Very nice
use of color.
403
00:17:47,734 --> 00:17:50,403
"dear god,
my mommy is really sick.
404
00:17:50,437 --> 00:17:52,405
"the doctor doesn't
know what's wrong,
405
00:17:52,439 --> 00:17:54,707
"so we have to drive
to denver, colorado,
406
00:17:54,741 --> 00:17:57,244
"and take her
to a big hospital.
407
00:17:57,277 --> 00:17:59,379
"daddy says
there's a hotel next door
408
00:17:59,412 --> 00:18:01,681
"with a swimming pool inside.
409
00:18:01,714 --> 00:18:03,816
"but he says if mommy
doesn't get well,
410
00:18:03,850 --> 00:18:06,186
"we won't be home
for christmas.
411
00:18:06,219 --> 00:18:07,320
"please make my mommy get well
412
00:18:07,354 --> 00:18:09,856
"so she can see me
be a shepherd.
413
00:18:09,889 --> 00:18:11,758
"i promised her I'd be one,
414
00:18:11,791 --> 00:18:14,227
"and I can't break my promise
to my mommy.
415
00:18:14,261 --> 00:18:16,429
"love, hannah from wyoming.
416
00:18:16,463 --> 00:18:17,864
"p.s. Merry christmas,
417
00:18:17,897 --> 00:18:20,700
and say happy birthday
to jesus."
418
00:18:24,837 --> 00:18:25,772
my goodness.
419
00:18:30,343 --> 00:18:32,612
postmark is today,
from denver.
420
00:18:32,645 --> 00:18:34,614
mr. Marley,
I believe you're right.
421
00:18:34,647 --> 00:18:36,516
this was mailed
from a local hospital.
422
00:18:36,549 --> 00:18:37,717
"please make my mommy get well
423
00:18:37,750 --> 00:18:39,752
so she can see me
be a shepherd."
424
00:18:39,786 --> 00:18:41,654
oh! I bet she was gonna be
in a christmas pageant
425
00:18:41,688 --> 00:18:42,755
in wyoming.
426
00:18:42,789 --> 00:18:44,257
there are a lot of
sheep in wyoming.
427
00:18:44,291 --> 00:18:46,326
i hope her mom is okay.
428
00:18:46,359 --> 00:18:48,695
see? This is my problem
with christmas miracles.
429
00:18:48,728 --> 00:18:50,463
little kids
ask for them
430
00:18:50,497 --> 00:18:51,764
and we can't
make them happen.
431
00:18:51,798 --> 00:18:53,733
hannah's not asking us
432
00:18:53,766 --> 00:18:55,702
to perform a miracle,
she's asking god to.
433
00:18:55,735 --> 00:18:57,704
well, then maybe
we should let god
434
00:18:57,737 --> 00:18:59,339
answer the letter.
435
00:18:59,372 --> 00:19:02,175
well, I believe he did,
by entrusting the letter to us.
436
00:19:02,209 --> 00:19:05,212
and we are probably
the only people
437
00:19:05,245 --> 00:19:06,579
in the united states
postal system
438
00:19:06,613 --> 00:19:07,680
that could help
find hannah.
439
00:19:07,714 --> 00:19:09,416
and...
440
00:19:09,449 --> 00:19:11,184
what about when we do?
441
00:19:11,218 --> 00:19:12,185
what difference will it make?
442
00:19:12,219 --> 00:19:13,386
well, perhaps
443
00:19:13,420 --> 00:19:14,787
if we identify
the hospital,
444
00:19:14,821 --> 00:19:15,888
we can go there
and find out.
445
00:19:15,922 --> 00:19:17,657
that will take all night.
446
00:19:17,690 --> 00:19:19,726
rita has a bus to catch
in the morning.
447
00:19:19,759 --> 00:19:20,927
that's okay.
448
00:19:20,960 --> 00:19:22,028
buses leave to albuquerque
all the time.
449
00:19:22,061 --> 00:19:24,464
i can take a later one.
My folks would understand.
450
00:19:24,497 --> 00:19:26,333
where are you going
for christmas?
451
00:19:26,366 --> 00:19:28,668
i'm not going "for christmas,"
452
00:19:28,701 --> 00:19:30,870
i'm just going to a spa
in arizona,
453
00:19:30,903 --> 00:19:32,439
to be warm for five days.
454
00:19:32,472 --> 00:19:35,342
ms. Mcinerney, I believe
we have plenty of help
455
00:19:35,375 --> 00:19:37,244
if you feel
you need to leave.
456
00:19:37,277 --> 00:19:40,780
right. Like I'm gonna let
any of you touch my computer.
457
00:19:40,813 --> 00:19:42,949
i'll run a check
on hospital admissions
458
00:19:42,982 --> 00:19:46,453
for women from wyoming
in the last 24 hours.
459
00:19:46,486 --> 00:19:47,320
okay, and I will check
460
00:19:47,354 --> 00:19:49,289
all hotels
with indoor swimming pools
461
00:19:49,322 --> 00:19:50,323
next to a hospital.
462
00:19:50,357 --> 00:19:52,825
and I will start...
463
00:19:52,859 --> 00:19:55,995
calling ambulance companies
in wyoming.
464
00:19:56,028 --> 00:19:57,930
i will pick up
a new phone.
465
00:19:57,964 --> 00:19:59,299
what can I do
to help?
466
00:20:06,473 --> 00:20:08,575
do you have
an indoor swimming pool?
467
00:20:08,608 --> 00:20:10,477
oliver.
468
00:20:10,510 --> 00:20:12,745
hmm? How are you coming?
469
00:20:12,779 --> 00:20:13,946
well, I...
470
00:20:13,980 --> 00:20:15,982
i accessed
the admissions records
471
00:20:16,015 --> 00:20:18,685
of three out of the four
major denver hospitals,
472
00:20:18,718 --> 00:20:22,355
but there's no record of a woman
being brought in from wyoming.
473
00:20:22,389 --> 00:20:23,490
what about
denver mercy?
474
00:20:23,523 --> 00:20:24,791
i don't know.
475
00:20:24,824 --> 00:20:26,893
i can't get
into their system.
476
00:20:26,926 --> 00:20:28,295
i have tried everything,
477
00:20:28,328 --> 00:20:30,563
but they have a firewall
like I've never seen.
478
00:20:30,597 --> 00:20:33,366
maybe it's a sign.
479
00:20:33,400 --> 00:20:36,002
that we should give up?
480
00:20:36,035 --> 00:20:37,870
i thought you knew me
better than that.
481
00:20:37,904 --> 00:20:40,006
then again, I thought
I knew you better than--
482
00:20:40,039 --> 00:20:41,841
than what?
483
00:20:41,874 --> 00:20:43,443
just say it.
484
00:20:43,476 --> 00:20:46,579
i'm just a bit mystified.
485
00:20:46,613 --> 00:20:48,948
you've been cheerfully working
without complaint
486
00:20:48,981 --> 00:20:51,484
for six weeks, day and night,
487
00:20:51,518 --> 00:20:53,353
answering thousands of
children's letters
488
00:20:53,386 --> 00:20:54,587
to santa claus,
489
00:20:54,621 --> 00:20:58,925
so why are you so disturbed
by one child's letter to god?
490
00:20:58,958 --> 00:21:01,528
because.
491
00:21:01,561 --> 00:21:04,364
when a letter
to santa claus gets answered,
492
00:21:04,397 --> 00:21:05,865
it's wrapped around
something real--
493
00:21:05,898 --> 00:21:06,933
a doll,
494
00:21:06,966 --> 00:21:08,034
a bike,
495
00:21:08,067 --> 00:21:09,936
a puppy.
496
00:21:09,969 --> 00:21:13,540
but with god,
who knows what the answer is?
497
00:21:13,573 --> 00:21:16,042
there's nothing to unwrap,
498
00:21:16,075 --> 00:21:17,777
nothing to hold,
499
00:21:17,810 --> 00:21:20,713
nothing to see.
500
00:21:20,747 --> 00:21:22,749
and that's assuming
501
00:21:22,782 --> 00:21:24,551
he's even bothered
to answer you at all.
502
00:21:42,502 --> 00:21:43,936
oh, hello! Yes. I'm calling
503
00:21:43,970 --> 00:21:45,805
from the dead letter office
of the u.s. Postal system,
504
00:21:45,838 --> 00:21:47,740
regarding
a little girl's letter--
505
00:21:47,774 --> 00:21:49,776
oh, yeah, of course, I'll hold.
506
00:21:49,809 --> 00:21:52,345
great! Thank you so much.
507
00:21:52,379 --> 00:21:54,347
merry christmas.
508
00:21:54,381 --> 00:21:55,348
i think we got something!
509
00:21:56,749 --> 00:21:59,886
colorado hospital transfer won't
give me a name,
510
00:21:59,919 --> 00:22:02,422
but they did transfer a patient
511
00:22:02,455 --> 00:22:04,657
to denver mercy
from silver bow, wyoming,
512
00:22:04,691 --> 00:22:06,593
in the last 24 hours.
513
00:22:06,626 --> 00:22:08,361
oh! Great! Thank you so much!
514
00:22:08,395 --> 00:22:10,497
okay.
The cherry creek welcome inn
515
00:22:10,530 --> 00:22:12,031
has an swimming pool,
516
00:22:12,064 --> 00:22:14,501
and it's right around the corner
from the denver mercy hospital.
517
00:22:14,534 --> 00:22:16,403
i think
we have our next move.
518
00:22:16,436 --> 00:22:17,637
oh, I'll get my coat!
519
00:22:17,670 --> 00:22:18,705
i'll get my field kit.
520
00:22:18,738 --> 00:22:20,540
giving god a chance,
ms. Mcinerney?
521
00:22:20,573 --> 00:22:23,510
giving you tech support,
mr. O'toole.
522
00:22:29,616 --> 00:22:30,983
if you're not
523
00:22:31,017 --> 00:22:32,452
on the patient's
approved visitor list,
524
00:22:32,485 --> 00:22:33,786
then we don't let you upstairs.
525
00:22:33,820 --> 00:22:35,388
no exceptions.
526
00:22:37,857 --> 00:22:39,759
this could be tough.
527
00:22:39,792 --> 00:22:42,529
we are definitely not
on anybody's visitor list.
528
00:22:42,562 --> 00:22:43,663
we may actually qualify
529
00:22:43,696 --> 00:22:45,031
for somebody's
best-dressed list.
530
00:22:45,064 --> 00:22:47,033
mr. Marley, you are
a troubleshooter, correct?
531
00:22:47,066 --> 00:22:49,035
that is the unofficial title.
532
00:22:49,068 --> 00:22:50,737
norman, do have anything
in there that sparkles,
533
00:22:50,770 --> 00:22:52,004
or lights up?
534
00:22:52,038 --> 00:22:53,773
are you kidding me?
It's christmas.
535
00:22:53,806 --> 00:22:56,476
this baby's fully-loaded.
536
00:23:00,947 --> 00:23:02,882
excuse me, miss... Hodges?
537
00:23:02,915 --> 00:23:04,517
name and room
538
00:23:04,551 --> 00:23:06,018
of the patient
you're visiting, please.
539
00:23:06,052 --> 00:23:06,953
i'm not a visitor.
540
00:23:06,986 --> 00:23:09,155
i'm looking
for the christmas carolers.
541
00:23:09,188 --> 00:23:11,958
what christmas carolers?
542
00:23:11,991 --> 00:23:13,159
uh, there
you are, Mr. Marley?
543
00:23:13,192 --> 00:23:14,594
there they are!
544
00:23:14,627 --> 00:23:16,863
we're here!
We're here!
545
00:23:16,896 --> 00:23:19,065
sorry we're late.
546
00:23:19,098 --> 00:23:21,000
we...
547
00:23:21,033 --> 00:23:24,471
ran into
a lot of lights.
548
00:24:03,910 --> 00:24:06,012
uh, is he all right?
549
00:24:06,045 --> 00:24:08,648
mm-hmm. He loves music.
550
00:24:10,517 --> 00:24:13,786
uh, there's a lady
here from wyoming?
551
00:24:13,820 --> 00:24:15,187
she has a little girl?
552
00:24:15,221 --> 00:24:16,823
not on this floor,
553
00:24:16,856 --> 00:24:18,758
but the only other patients
in the hospital at christmas
554
00:24:18,791 --> 00:24:21,761
are having babies.
555
00:24:21,794 --> 00:24:23,563
maybe she's on maternity.
556
00:24:46,185 --> 00:24:48,120
amen!
557
00:24:48,154 --> 00:24:49,956
that is
just what I needed.
558
00:24:49,989 --> 00:24:51,591
oh, my goodness.
You're--
559
00:24:51,624 --> 00:24:53,860
the post office guy!
560
00:24:53,893 --> 00:24:55,662
oh, look at you!
You're all lit up.
561
00:24:55,695 --> 00:24:57,564
we are actually trying
562
00:24:57,597 --> 00:24:59,065
to deliver our last
christmas letter.
563
00:24:59,098 --> 00:25:01,768
there's a little girl
hannah, from wyoming.
564
00:25:01,801 --> 00:25:03,302
we believe her mother
was admitted here today.
565
00:25:03,335 --> 00:25:05,037
they're here.
566
00:25:05,071 --> 00:25:07,306
ambulance brought 'em in
last night.
567
00:25:07,339 --> 00:25:09,742
sweet little thing
asked me for a stamp.
568
00:25:11,944 --> 00:25:14,647
a nurse's commemorative?
569
00:25:14,681 --> 00:25:16,616
oh, that's the letter
that came to us.
570
00:25:16,649 --> 00:25:18,951
poor thing's writing letters
to santa claus,
571
00:25:18,985 --> 00:25:20,119
asking for help, I bet.
572
00:25:20,152 --> 00:25:22,121
it was a letter
to god, actually.
573
00:25:22,154 --> 00:25:24,624
good.
Then she got her answer.
574
00:25:24,657 --> 00:25:25,725
what do you mean?
575
00:25:25,758 --> 00:25:28,160
well, he sent all of you,
didn't he?
576
00:25:41,240 --> 00:25:43,175
hi, mommy.
577
00:25:48,681 --> 00:25:49,849
mr. Casey?
578
00:25:50,983 --> 00:25:53,285
there are some folks out here
I think you should meet.
579
00:25:55,788 --> 00:25:57,690
we just mailed this
last night.
580
00:25:57,724 --> 00:26:00,026
well, letters like this
tend to be expedited,
581
00:26:00,059 --> 00:26:02,128
especially
around christmas.
582
00:26:02,161 --> 00:26:04,330
would you mind if we ask
your daughter a question?
583
00:26:04,363 --> 00:26:06,232
it's just a formality.
584
00:26:06,265 --> 00:26:07,366
no.
585
00:26:07,399 --> 00:26:09,235
of course.
586
00:26:11,904 --> 00:26:13,973
hi, hannah.
My name's rita.
587
00:26:14,006 --> 00:26:16,643
i work at the post office.
588
00:26:16,676 --> 00:26:17,844
i just wanted to make sure
589
00:26:17,877 --> 00:26:19,378
that you're the one
that mailed this letter.
590
00:26:19,411 --> 00:26:21,013
yeah.
591
00:26:21,047 --> 00:26:22,982
you have an owl
on your purse.
592
00:26:23,015 --> 00:26:24,917
oh! Yeah.
593
00:26:24,951 --> 00:26:27,219
that's because I love owls.
You wanna see it?
594
00:26:27,253 --> 00:26:28,688
-yeah.
-oH!
595
00:26:28,721 --> 00:26:30,056
come on.
596
00:26:30,089 --> 00:26:32,191
mr. Casey, we were
very sorry to hear
597
00:26:32,224 --> 00:26:33,893
your wife was unwell.
598
00:26:33,926 --> 00:26:35,227
we thought
it was the flu,
599
00:26:35,261 --> 00:26:37,096
and then she just got
worse and worse,
600
00:26:37,129 --> 00:26:39,031
and nobody
could figure it out.
601
00:26:39,065 --> 00:26:41,000
our doctor finally said
602
00:26:41,033 --> 00:26:42,301
we'd better get amy
down here
603
00:26:42,334 --> 00:26:43,369
to a big-city
hospital.
604
00:26:44,771 --> 00:26:49,008
do you mind
if I ask about the baby?
605
00:26:49,041 --> 00:26:50,409
it's a boy.
606
00:26:50,442 --> 00:26:53,880
he's not due for a month,
and, um...
607
00:26:53,913 --> 00:26:56,916
they don't want to deliver early
if they don't have to,
608
00:26:56,949 --> 00:26:58,851
because, they, um...
609
00:27:01,821 --> 00:27:05,291
mr. Casey, do you have
any family here in denver?
610
00:27:06,993 --> 00:27:09,862
i work for
a mineral company in texas
611
00:27:09,896 --> 00:27:12,999
and got transferred to wyoming
last month.
612
00:27:13,032 --> 00:27:15,134
first thing we did
was look for a church.
613
00:27:15,167 --> 00:27:17,236
it's a good way to meet folks.
614
00:27:17,269 --> 00:27:19,138
and we found one
that's having a nativity pageant
615
00:27:19,171 --> 00:27:20,406
on christmas eve...
616
00:27:20,439 --> 00:27:23,876
and hannah was going
to be a shepherd.
617
00:27:23,910 --> 00:27:26,212
that's all she's ever
wanted for christmas.
618
00:27:26,245 --> 00:27:28,447
well, there must be
a church pageant nearby
619
00:27:28,480 --> 00:27:30,049
that would be happy
to include her.
620
00:27:30,082 --> 00:27:31,684
i can look one up.
621
00:27:31,718 --> 00:27:32,819
thank you,
622
00:27:32,852 --> 00:27:35,387
but the way
things are going,
623
00:27:35,421 --> 00:27:37,189
we should probably stay close.
624
00:27:37,223 --> 00:27:38,390
i want to make sure
625
00:27:38,424 --> 00:27:39,959
that hannah spends
as much time with her mom
626
00:27:39,992 --> 00:27:41,027
as she can...
627
00:27:41,060 --> 00:27:42,962
just in case.
628
00:27:42,995 --> 00:27:44,030
of course.
629
00:27:45,197 --> 00:27:47,133
there must be a way
630
00:27:47,166 --> 00:27:48,467
that we could do both.
631
00:27:48,500 --> 00:27:52,104
once a child loses hope
at christmas,
632
00:27:52,138 --> 00:27:54,373
it's hard to get it back.
633
00:27:56,475 --> 00:27:57,877
what if...
634
00:27:59,378 --> 00:28:02,815
what if we bring
the christmas pageant to hannah?
635
00:28:11,290 --> 00:28:13,359
and then, the owl
flew right over my head
636
00:28:13,392 --> 00:28:15,327
and it said, "who? Who?"
637
00:28:15,361 --> 00:28:17,196
and I said "me! That's who!"
638
00:28:18,965 --> 00:28:20,366
and all the other kids
in the school
639
00:28:20,399 --> 00:28:21,367
were pretty shocked,
640
00:28:21,400 --> 00:28:24,036
because I was always
really quiet in school,
641
00:28:24,070 --> 00:28:26,973
but there I was,
talking to an owl,
642
00:28:27,006 --> 00:28:28,975
and it was talking
right back to me.
643
00:28:29,008 --> 00:28:31,043
and then my teacher said
644
00:28:31,077 --> 00:28:32,979
that, well, owls are so wise,
645
00:28:33,012 --> 00:28:34,313
they only talk
646
00:28:34,346 --> 00:28:36,949
to interesting people
who wear glasses.
647
00:28:41,420 --> 00:28:43,222
did you make him your pet?
648
00:28:43,255 --> 00:28:44,757
no. No.
649
00:28:44,791 --> 00:28:47,794
he needed to fly away
and keep being an owl.
650
00:28:49,161 --> 00:28:53,332
and I never saw
another owl again.
651
00:28:53,365 --> 00:28:54,433
oh!
652
00:28:54,466 --> 00:28:56,402
oh, that's too bad.
653
00:28:56,435 --> 00:28:58,938
yeah.
654
00:28:58,971 --> 00:28:59,972
yeah.
655
00:29:00,006 --> 00:29:01,440
but...
656
00:29:01,473 --> 00:29:06,012
that's why I always carry around
something to remind me
657
00:29:06,045 --> 00:29:09,381
that, well,
even if you don't know it,
658
00:29:09,415 --> 00:29:12,084
there's always somebody
out there flying around
659
00:29:12,118 --> 00:29:14,320
that thinks you're special.
660
00:29:17,089 --> 00:29:18,991
where are we gonna
get cattle and camels
661
00:29:19,025 --> 00:29:20,459
on christmas eve?
662
00:29:20,492 --> 00:29:21,894
we don't need camels.
663
00:29:21,928 --> 00:29:23,062
we just
need the basics.
664
00:29:23,095 --> 00:29:24,530
you know, mary, joseph,
665
00:29:24,563 --> 00:29:26,265
angel, wise men,
et cetera.
666
00:29:26,298 --> 00:29:27,399
can I be joseph?
667
00:29:27,433 --> 00:29:28,467
I've always wanted
to be joseph.
668
00:29:28,500 --> 00:29:30,102
i suggest
we go home, get some sleep,
669
00:29:30,136 --> 00:29:31,470
meet at the mailbox grille
in the morning,
670
00:29:31,503 --> 00:29:32,471
and make a plan.
671
00:29:32,504 --> 00:29:33,940
how about 11:00?
672
00:29:33,973 --> 00:29:35,141
i thought you had
a plane at noon.
673
00:29:35,174 --> 00:29:37,043
what happened
to "bah, humbug"?
674
00:29:37,076 --> 00:29:38,344
well...
675
00:29:38,377 --> 00:29:39,278
hannah wrote a letter to god,
676
00:29:39,311 --> 00:29:41,313
and I know
who's not going to answer it,
677
00:29:41,347 --> 00:29:42,514
so it's up to us.
678
00:29:42,548 --> 00:29:45,384
rita, when's the last plane
to tucson on christmas eve?
679
00:29:45,417 --> 00:29:48,120
um, arizona airways,
680
00:29:48,154 --> 00:29:50,522
leaving at 9:55,
with a connection in phoenix,
681
00:29:50,556 --> 00:29:52,791
which arrives at 2:00 a.m.
682
00:29:55,127 --> 00:29:56,829
rita has
a photographic memory.
683
00:29:59,398 --> 00:30:03,302
oliver, if you're headed
back to the d.l.o. After this,
684
00:30:03,335 --> 00:30:04,837
there's something I'd like
to discuss with you.
685
00:30:04,871 --> 00:30:05,872
in private.
686
00:30:11,043 --> 00:30:14,346
i have not had one
of these in decades.
687
00:30:22,388 --> 00:30:25,091
i, uh...
688
00:30:25,124 --> 00:30:26,358
find a certain comfort
689
00:30:26,392 --> 00:30:28,394
in things
of the past.
690
00:30:28,427 --> 00:30:30,029
things of quality.
691
00:30:30,062 --> 00:30:32,064
something to be said
for that.
692
00:30:41,640 --> 00:30:44,043
how long have
you been married?
693
00:30:47,013 --> 00:30:48,480
um...
694
00:30:48,514 --> 00:30:51,017
the wedding
was three years ago.
695
00:30:53,185 --> 00:30:56,355
being married is another story.
696
00:30:56,388 --> 00:30:58,057
always is.
697
00:31:13,305 --> 00:31:15,241
we were visiting
698
00:31:15,274 --> 00:31:17,609
the national postal museum
in washington.
699
00:31:19,578 --> 00:31:22,581
she knew how much
that meant to me...
700
00:31:23,983 --> 00:31:28,420
so her walking out on me there
had, uh,
701
00:31:28,454 --> 00:31:30,322
a certain...
702
00:31:30,356 --> 00:31:33,059
sting to it.
703
00:31:34,726 --> 00:31:36,295
where is she now?
704
00:31:38,330 --> 00:31:40,099
paris.
705
00:31:44,170 --> 00:31:47,239
i wrote her a letter
a while back...
706
00:31:49,741 --> 00:31:52,444
never got an answer.
707
00:31:52,478 --> 00:31:54,113
nothing?
708
00:31:59,718 --> 00:32:02,288
it sounds like
you got your answer.
709
00:32:05,691 --> 00:32:07,626
i guess.
710
00:32:12,298 --> 00:32:14,500
that first
711
00:32:14,533 --> 00:32:16,068
christmas was hard...
712
00:32:20,006 --> 00:32:23,175
but this second christmas
713
00:32:23,209 --> 00:32:25,144
makes it...
714
00:32:26,245 --> 00:32:27,546
real.
715
00:32:35,654 --> 00:32:38,324
so, it's just you
and charles dickens
716
00:32:38,357 --> 00:32:40,092
for christmas
this year, hmm?
717
00:32:43,629 --> 00:32:46,365
to the ghost
of christmas past.
718
00:32:52,571 --> 00:32:54,506
speaking of which,
719
00:32:54,540 --> 00:32:57,743
that reminds me of what
I wanted to talk to you about.
720
00:32:57,776 --> 00:33:00,579
I've been carrying
this letter for a long time.
721
00:33:02,581 --> 00:33:04,616
it's another
letter to god.
722
00:33:16,095 --> 00:33:17,529
"dear god.
723
00:33:17,563 --> 00:33:19,098
"i Miss my daddy.
724
00:33:19,131 --> 00:33:22,301
"please make him
want to...
725
00:33:22,334 --> 00:33:24,270
"come back home.
726
00:33:24,303 --> 00:33:27,539
i just want to have
a happy family again."
727
00:33:28,707 --> 00:33:31,177
these are
the hard ones.
728
00:33:31,210 --> 00:33:35,381
but I've enclosed
the answer with it.
729
00:33:36,815 --> 00:33:38,617
i think you're the one
to deliver it.
730
00:33:44,090 --> 00:33:45,757
well, there's
a seven and a zero
731
00:33:45,791 --> 00:33:47,559
in the return address,
732
00:33:47,593 --> 00:33:49,295
and the last three letters
of the street name
733
00:33:49,328 --> 00:33:51,130
are "...o-m-a place."
734
00:33:51,163 --> 00:33:54,200
perhaps ms. Mcinerney's
computer can look for--
735
00:33:54,233 --> 00:33:55,334
oh, no. It's no problem.
736
00:33:55,367 --> 00:33:56,668
okay, let's see.
737
00:33:56,702 --> 00:33:58,604
there are two streets
in the arvada area
738
00:33:58,637 --> 00:34:01,140
with numbers
higher than 7,000
739
00:34:01,173 --> 00:34:03,275
and the last three letters
of "o-m-a..."
740
00:34:04,610 --> 00:34:06,512
tacoma and acoma.
741
00:34:06,545 --> 00:34:08,780
but one of them's
a commercial district,
742
00:34:08,814 --> 00:34:10,382
so it's got to be tacoma,
743
00:34:10,416 --> 00:34:12,118
and tacoma place
is a cul-de-sac,
744
00:34:12,151 --> 00:34:13,719
so you'll probably
only have about...
745
00:34:13,752 --> 00:34:15,354
oh, 10 houses to try.
746
00:34:15,387 --> 00:34:17,256
huh. You see?
That wasn't that hard.
747
00:34:17,289 --> 00:34:20,326
well, the hardest part will be
ringing the right doorbell
748
00:34:20,359 --> 00:34:22,728
and seeing the look on
that little boy or girl's face
749
00:34:22,761 --> 00:34:27,099
when they open the door
and realize it's only me.
750
00:34:27,133 --> 00:34:29,335
do you want us
to come with you?
751
00:34:29,368 --> 00:34:32,304
oh, no. No. I can, uh,
I can take it from here.
752
00:34:32,338 --> 00:34:36,308
besides, you have
a christmas pageant to...
753
00:34:36,342 --> 00:34:37,476
oh...
754
00:34:43,415 --> 00:34:45,884
norman, what have you done
with the sourdough?
755
00:34:45,917 --> 00:34:48,587
oh. Well, uh, look. Um...
756
00:34:48,620 --> 00:34:51,723
this is my "o, come
all ye faithful" pose.
757
00:34:51,757 --> 00:34:53,692
and this...
758
00:34:53,725 --> 00:34:55,227
is my...
759
00:34:55,261 --> 00:34:57,629
"away...
760
00:34:57,663 --> 00:34:59,165
in a manger."
761
00:34:59,198 --> 00:35:00,466
show her
your "joy to the world."
762
00:35:06,638 --> 00:35:07,839
aw! That's so great!
763
00:35:07,873 --> 00:35:09,408
okay, what?
What can I do?
764
00:35:09,441 --> 00:35:12,378
okay, so mary is over here,
holding baby...
765
00:35:12,411 --> 00:35:13,679
uh, well, this,
766
00:35:13,712 --> 00:35:15,381
and I am here.
767
00:35:15,414 --> 00:35:17,216
uh, manger'll be in the middle.
Oliver...
768
00:35:17,249 --> 00:35:19,685
you'll narrate
from stable right.
769
00:35:20,819 --> 00:35:23,622
uh, the wise men are there,
770
00:35:23,655 --> 00:35:25,557
the shepherd is over there,
771
00:35:25,591 --> 00:35:26,825
and shane,
772
00:35:26,858 --> 00:35:29,295
you will be over here
773
00:35:29,328 --> 00:35:30,896
above the stable.
774
00:35:30,929 --> 00:35:32,764
i'm sorry, I'm what?
775
00:35:32,798 --> 00:35:33,732
you're the angel.
776
00:35:33,765 --> 00:35:35,534
no. No.
777
00:35:35,567 --> 00:35:36,635
no!
778
00:35:36,668 --> 00:35:38,837
i'm-i'm helping jordan
design set.
779
00:35:38,870 --> 00:35:39,938
i'm no angel.
780
00:35:39,971 --> 00:35:41,807
a provocative thought,
781
00:35:41,840 --> 00:35:44,710
ms. Mcinerney,
but we must all do our part.
782
00:35:45,677 --> 00:35:47,279
what about him?
783
00:35:47,313 --> 00:35:50,482
sorry. Have big plans
for christmas eve.
784
00:35:50,516 --> 00:35:52,751
then it falls on you to be
785
00:35:52,784 --> 00:35:54,220
our heavenly messenger,
ms. Mcinerney,
786
00:35:54,253 --> 00:35:56,455
unless, of course,
you feel you may be
787
00:35:56,488 --> 00:35:58,557
better suited
to the role of...
788
00:35:58,590 --> 00:35:59,791
the virgin mary?
789
00:36:05,931 --> 00:36:07,699
okay. I'm an angel.
790
00:36:08,667 --> 00:36:09,735
no halos!
791
00:36:10,902 --> 00:36:14,306
okay, so norman and I will
work on props and costumes,
792
00:36:14,340 --> 00:36:16,608
and jordan, you can help
shane build the stable.
793
00:36:18,910 --> 00:36:20,812
here are your scripts.
794
00:36:22,414 --> 00:36:25,284
a pageant of christmas,
795
00:36:25,317 --> 00:36:27,319
by oliver o'toole?
796
00:36:27,353 --> 00:36:29,488
it's the best I could
do on short notice.
797
00:36:29,521 --> 00:36:30,822
okay, now all we need to do is,
798
00:36:30,856 --> 00:36:32,591
everyone needs
to learn their lines.
799
00:36:32,624 --> 00:36:34,360
oh, and shane, you can
rehearse with hannah.
800
00:36:35,594 --> 00:36:38,997
oh, but she likes you
and your-your owls.
801
00:36:39,030 --> 00:36:41,967
yeah, but it's just that
norman and I still have to find
802
00:36:42,000 --> 00:36:44,470
stars, gold, frankincense,
myrrh...
803
00:36:44,503 --> 00:36:45,604
okay.
804
00:36:45,637 --> 00:36:47,306
it's 11:53 now.
805
00:36:47,339 --> 00:36:50,876
we all meet back at the d.l.o.
At 4:00.
806
00:36:50,909 --> 00:36:53,745
synchronize your watches
for "operation: bethlehem."
807
00:36:53,779 --> 00:36:55,881
um, um... Here!
808
00:36:55,914 --> 00:36:57,616
i have a last
christmas letter to deliver,
809
00:36:57,649 --> 00:36:59,951
but I should be able
to make it back in time.
810
00:36:59,985 --> 00:37:01,420
no rest for the postal, hmm?
811
00:37:02,888 --> 00:37:05,557
alright, everyone...
Let's deck the halls.
812
00:37:07,493 --> 00:37:11,363
oh...
He is so good at this.
813
00:37:17,603 --> 00:37:20,272
so I will be
seeing you
814
00:37:20,306 --> 00:37:21,573
and ms. Mcinerney later, then?
815
00:37:21,607 --> 00:37:23,409
i hope so.
816
00:37:23,442 --> 00:37:25,611
i notice that
you call rita "rita,"
817
00:37:25,644 --> 00:37:27,913
but you call shane
"ms. Mcinerney?"
818
00:37:27,946 --> 00:37:29,748
yes, well, uh...
819
00:37:29,781 --> 00:37:31,383
it started
as an office formality,
820
00:37:31,417 --> 00:37:33,719
but, uh,
it just continued.
821
00:37:35,521 --> 00:37:37,356
don't know
exactly why I do that.
822
00:37:37,389 --> 00:37:39,257
i think you do.
823
00:37:41,092 --> 00:37:43,629
she's a very special lady.
824
00:37:45,464 --> 00:37:47,933
yes, she is.
825
00:37:47,966 --> 00:37:49,501
well, it's almost noon.
826
00:37:49,535 --> 00:37:51,437
i have one last letter
to deliver.
827
00:37:51,470 --> 00:37:52,504
that's right.
828
00:37:52,538 --> 00:37:54,072
no leftovers on christmas eve.
829
00:37:54,105 --> 00:37:55,607
jordan,
are you coming?
830
00:38:44,990 --> 00:38:46,091
what?
831
00:38:46,124 --> 00:38:47,959
merry christmas.
832
00:38:47,993 --> 00:38:49,761
and, well,
since it is christmas,
833
00:38:49,795 --> 00:38:51,129
i am going to give you a choice.
834
00:38:51,162 --> 00:38:53,932
you can either
do the right thing...
835
00:38:55,767 --> 00:38:58,504
or you can try and get by me.
836
00:39:09,815 --> 00:39:11,383
ma'am,
may I help you?
837
00:39:11,417 --> 00:39:12,918
oh! Thank you.
838
00:39:12,951 --> 00:39:15,954
i'm looking for some sort
of post office restaurant?
839
00:39:15,987 --> 00:39:17,556
oh! The mailbox grille.
Yes, you've passed it.
840
00:39:17,589 --> 00:39:18,590
it's just back there.
841
00:39:19,758 --> 00:39:21,159
oliver o'toole?
842
00:39:21,192 --> 00:39:22,794
-is that you?
-yEs.
843
00:39:22,828 --> 00:39:25,464
oh! For heaven's sakes.
844
00:39:25,497 --> 00:39:28,166
it's me,
your old sunday school teacher.
845
00:39:28,199 --> 00:39:29,167
mrs. Genzinger?
846
00:39:29,200 --> 00:39:30,502
oh, my goodness!
847
00:39:30,536 --> 00:39:34,540
oliver, dear, you've grown!
848
00:39:34,573 --> 00:39:36,141
well, I got lost,
849
00:39:36,174 --> 00:39:38,810
and they're gonna be
here any minute,
850
00:39:38,844 --> 00:39:41,913
and I have to arrange
the table centerpiece.
851
00:39:41,947 --> 00:39:46,785
ah! "reserved for
st. Clarissa's auxiliary."
852
00:39:46,818 --> 00:39:48,954
well, we always have
our christmas party
853
00:39:48,987 --> 00:39:50,622
every year
at the church,
854
00:39:50,656 --> 00:39:51,990
but this year,
855
00:39:52,023 --> 00:39:54,960
betty jensen insisted
on being fancy.
856
00:39:54,993 --> 00:39:57,796
she insisted on helping
with the decorations, too,
857
00:39:57,829 --> 00:39:59,898
but where is she now?
858
00:39:59,931 --> 00:40:01,633
i don't know.
859
00:40:01,667 --> 00:40:03,935
well, she's dead,
actually.
860
00:40:03,969 --> 00:40:05,871
keeled over
at thanksgiving,
861
00:40:05,904 --> 00:40:07,639
and we couldn't get
the deposit back,
862
00:40:07,673 --> 00:40:09,040
so here we are.
863
00:40:09,074 --> 00:40:11,109
i have a few minutes.
864
00:40:11,142 --> 00:40:13,445
i can help you,
if you like?
865
00:40:13,479 --> 00:40:14,880
god love you, oliver.
866
00:40:14,913 --> 00:40:17,583
you always were such
a good little helper.
867
00:40:17,616 --> 00:40:18,950
help me off
with my coat,
868
00:40:18,984 --> 00:40:21,487
and we'll just get
started with all this.
869
00:40:22,788 --> 00:40:25,857
okay. Sandals,
sheets, scarves...
870
00:40:25,891 --> 00:40:27,125
we can find all that
871
00:40:27,158 --> 00:40:29,060
in unclaimed fabrics
and materials.
872
00:40:29,094 --> 00:40:30,529
oh, great!
873
00:40:30,562 --> 00:40:32,664
we can get
hay from the feed store.
874
00:40:32,698 --> 00:40:35,667
i have an old pencil box
that I can make into "gold."
875
00:40:35,701 --> 00:40:37,869
now all we need is frankincense
and myrrh.
876
00:40:37,903 --> 00:40:39,705
wait. What's myrrh?
877
00:40:39,738 --> 00:40:41,940
wait! What's frankincense?
878
00:40:41,973 --> 00:40:43,842
oh! Found it.
879
00:40:43,875 --> 00:40:44,810
coffee, anyone?
880
00:40:44,843 --> 00:40:46,111
sure.
881
00:40:46,144 --> 00:40:47,746
well, I've called
every church in town
882
00:40:47,779 --> 00:40:48,914
and everybody's using
883
00:40:48,947 --> 00:40:51,983
their own stables and mangers
for their own pageants.
884
00:40:52,017 --> 00:40:54,786
well, we'll just have
to improvise, then.
885
00:40:54,820 --> 00:40:57,589
oliver would know
what to do.
886
00:40:57,623 --> 00:40:58,524
i cannot believe
887
00:40:58,557 --> 00:41:00,726
that he is off
delivering another letter.
888
00:41:00,759 --> 00:41:04,162
well, it's not
"just another letter."
889
00:41:04,195 --> 00:41:06,598
the child
that wrote it
890
00:41:06,632 --> 00:41:10,001
wants their dad to come home
for christmas.
891
00:41:10,035 --> 00:41:14,139
and somebody actually tried
to answer a letter like that?
892
00:41:14,172 --> 00:41:15,641
you sound angry.
893
00:41:15,674 --> 00:41:17,943
well, of course I am!
Because I know how...
894
00:41:30,856 --> 00:41:32,524
my...
895
00:41:32,558 --> 00:41:34,259
father left us
896
00:41:34,292 --> 00:41:36,562
the sunday night
before christmas.
897
00:41:39,598 --> 00:41:42,701
my mom never saw it coming.
898
00:41:45,070 --> 00:41:48,506
i remember sitting
under the christmas tree...
899
00:41:50,041 --> 00:41:52,978
and looking at all the presents
with his name on them
900
00:41:53,011 --> 00:41:55,914
and realizing that...
901
00:41:57,983 --> 00:42:00,218
they were never
going to be opened.
902
00:42:07,726 --> 00:42:10,061
so that's where the joy went?
903
00:42:11,863 --> 00:42:14,766
right out the door
with my dad.
904
00:42:17,836 --> 00:42:20,105
what is it about you?
905
00:42:22,107 --> 00:42:24,710
how do you get me
to talk about this stuff?
906
00:42:24,743 --> 00:42:26,344
i didn't.
907
00:42:26,377 --> 00:42:29,881
i think you were just...
908
00:42:29,915 --> 00:42:31,850
ready.
909
00:42:33,785 --> 00:42:35,654
I've got to
get to the hospital.
910
00:42:38,356 --> 00:42:40,892
are those what
I think those are?
911
00:42:40,926 --> 00:42:42,093
no.
912
00:42:45,831 --> 00:42:48,800
now stick the candle
into the styrofoam,
913
00:42:48,834 --> 00:42:50,168
like so, yeah,
914
00:42:50,201 --> 00:42:52,804
and then we'll put
some berries in there.
915
00:42:52,838 --> 00:42:55,273
very nice, oliver!
916
00:42:55,306 --> 00:42:58,009
you were always so good
at following directions.
917
00:42:58,043 --> 00:42:59,678
thank you.
918
00:43:01,079 --> 00:43:04,182
you were the cutest thing
in sunday school.
919
00:43:05,383 --> 00:43:07,919
i remember how you loved
being the narrator
920
00:43:07,953 --> 00:43:10,689
for the christmas pageant
every year.
921
00:43:10,722 --> 00:43:13,892
well, some things
never change.
922
00:43:13,925 --> 00:43:16,361
but one year,
923
00:43:16,394 --> 00:43:19,865
you were out of town
at christmas, weren't you?
924
00:43:19,898 --> 00:43:22,333
when you were about
six or seven?
925
00:43:22,367 --> 00:43:25,036
eight.
926
00:43:25,070 --> 00:43:26,838
mm. You went to portland.
927
00:43:26,872 --> 00:43:30,141
seattle. An island
nearby, actually.
928
00:43:31,376 --> 00:43:34,212
and you were very upset
about something.
929
00:43:34,245 --> 00:43:35,413
uh...
930
00:43:35,446 --> 00:43:36,782
i was afraid
931
00:43:36,815 --> 00:43:39,751
that there would be
no christmas trees
932
00:43:39,785 --> 00:43:41,319
in washington.
933
00:43:43,254 --> 00:43:45,256
but, you came back,
all bubbly and happy,
934
00:43:45,290 --> 00:43:46,424
in january,
935
00:43:46,457 --> 00:43:47,358
and announced to the class
936
00:43:47,392 --> 00:43:50,228
that not only were
there christmas trees,
937
00:43:50,261 --> 00:43:53,665
but there were angels, too.
938
00:43:53,699 --> 00:43:57,368
we'd gone up to say
goodbye to my grandfather.
939
00:43:57,402 --> 00:44:00,338
it was going to be
his last christmas.
940
00:44:06,477 --> 00:44:09,981
on, uh... Christmas eve,
941
00:44:10,015 --> 00:44:12,017
everyone started crying,
942
00:44:12,050 --> 00:44:14,119
and I was so scared,
943
00:44:14,152 --> 00:44:17,188
i just ran out of the cottage
944
00:44:17,222 --> 00:44:18,389
and down to the beach,
945
00:44:18,423 --> 00:44:20,859
and there was
a very nice man there,
946
00:44:20,892 --> 00:44:24,796
decorating
a little twisted...
947
00:44:24,830 --> 00:44:28,800
evergreen growing
out of a rock, somehow,
948
00:44:28,834 --> 00:44:31,970
right there by the shore.
949
00:44:32,003 --> 00:44:34,740
he saw I was crying...
950
00:44:34,773 --> 00:44:38,043
so he let me help him
decorate the tree.
951
00:44:38,076 --> 00:44:41,146
we decorated it with leaves
and shells,
952
00:44:41,179 --> 00:44:43,081
anything we could find.
953
00:44:43,114 --> 00:44:45,216
i remember thinking
954
00:44:45,250 --> 00:44:48,053
what a beautiful
little twisted tree that was.
955
00:44:48,086 --> 00:44:50,756
and you thought
he was an angel.
956
00:44:50,789 --> 00:44:52,991
he certainly seemed
like one that day.
957
00:44:54,760 --> 00:44:57,362
of course, anything seems
miraculous when you're eight.
958
00:44:58,964 --> 00:45:02,433
a christmas tree
growing out of a rock...
959
00:45:03,835 --> 00:45:06,471
that sounds miraculous to me,
960
00:45:06,504 --> 00:45:09,908
and I'm 78.
961
00:45:13,511 --> 00:45:17,348
funny. I think about
that tree from time to time.
962
00:45:17,382 --> 00:45:20,285
just out there...
963
00:45:22,187 --> 00:45:24,790
alone in the wind.
964
00:45:24,823 --> 00:45:28,126
holding on to that rock,
just...
965
00:45:28,159 --> 00:45:30,295
trying to survive.
966
00:45:31,496 --> 00:45:34,900
or maybe the rock
was holding on to it.
967
00:45:46,111 --> 00:45:47,012
oh!
968
00:45:47,045 --> 00:45:49,514
oh. Hey, oliver.
969
00:45:49,547 --> 00:45:50,949
what're you
doing here?
970
00:45:50,982 --> 00:45:52,517
well, I got a bit
of a late start.
971
00:45:52,550 --> 00:45:53,985
has there been
972
00:45:54,019 --> 00:45:56,221
a sea change
in the story of christmas?
973
00:45:57,588 --> 00:45:59,557
no, um,
we just realized
974
00:45:59,590 --> 00:46:02,460
we were a little
short on wise men.
975
00:46:02,493 --> 00:46:03,795
so we thought
it was prudent
976
00:46:03,829 --> 00:46:06,564
to have a backup
wise... Thing.
977
00:46:06,597 --> 00:46:08,366
guess what
his name is?
978
00:46:08,399 --> 00:46:10,836
wouldn't know
where to begin, norman.
979
00:46:10,869 --> 00:46:12,537
well, there's, uh,
melchior, caspar...
980
00:46:12,570 --> 00:46:13,805
yes.
981
00:46:13,839 --> 00:46:15,006
this is "bearthazar."
982
00:46:16,107 --> 00:46:18,076
i didn't see that coming.
983
00:46:20,045 --> 00:46:22,247
so how are things
with the pageant?
984
00:46:22,280 --> 00:46:25,150
uh, jordan
is working on the stable,
985
00:46:25,183 --> 00:46:28,186
and, uh, shane
is rehearsing with hannah.
986
00:46:28,219 --> 00:46:30,355
oh, you know what?
I might even have time
987
00:46:30,388 --> 00:46:32,557
to whip up another batch
of cookies for refreshments!
988
00:46:32,590 --> 00:46:35,126
oh... Yay...
989
00:46:36,494 --> 00:46:37,829
so everything's under control?
990
00:46:37,863 --> 00:46:39,965
a-ab-absolutely.
991
00:46:39,998 --> 00:46:41,199
carry on, I guess.
992
00:46:44,502 --> 00:46:46,071
see you at 4:00!
993
00:46:48,039 --> 00:46:49,507
now, when
it's your turn,
994
00:46:49,540 --> 00:46:52,510
i will nod,
and you will say...
995
00:46:52,543 --> 00:46:53,945
i can't remember.
996
00:46:53,979 --> 00:46:56,281
that's okay.
997
00:46:56,314 --> 00:46:59,017
"come, let us
go unto bethlehem."
998
00:46:59,050 --> 00:47:02,921
come! Let us
go unto bethlehem.
999
00:47:02,954 --> 00:47:07,392
"and see that of which
the angel has told us."
1000
00:47:07,425 --> 00:47:10,395
and see which of the angel...
1001
00:47:11,596 --> 00:47:12,964
what?
1002
00:47:12,998 --> 00:47:14,632
you just say it your way.
1003
00:47:14,665 --> 00:47:16,401
let's go see the baby!
1004
00:47:17,535 --> 00:47:19,437
that's great.
1005
00:47:19,470 --> 00:47:21,539
uh, and then you will
walk down the aisle
1006
00:47:21,572 --> 00:47:23,942
and you'll stand
next to mary and joseph.
1007
00:47:23,975 --> 00:47:26,077
that's when you look down
and you see the baby,
1008
00:47:26,111 --> 00:47:27,545
and then you kneel.
1009
00:47:29,447 --> 00:47:30,581
like this?
1010
00:47:33,251 --> 00:47:34,619
just like that.
1011
00:47:35,987 --> 00:47:37,455
look, mommy.
I'm a shepherd.
1012
00:47:45,330 --> 00:47:48,399
uh, and then, uh, ahem,
1013
00:47:48,433 --> 00:47:50,501
then they'll sing,
and you can sing, too,
1014
00:47:50,535 --> 00:47:52,537
but you stay
down on the groun--
1015
00:48:02,347 --> 00:48:04,682
hannah, sweetheart, why don't
you go outside with shane?
1016
00:48:04,715 --> 00:48:06,251
mommy!
What's happening?
1017
00:48:06,284 --> 00:48:07,352
code blue. Maternity.
1018
00:48:07,385 --> 00:48:08,286
-mommy!
-cOde blue.
1019
00:48:15,693 --> 00:48:16,894
merry christmas.
1020
00:48:19,597 --> 00:48:21,266
-excuse me.
-yEs?
1021
00:48:21,299 --> 00:48:22,433
i know you.
1022
00:48:22,467 --> 00:48:24,335
i'm sorry.
Have we met?
1023
00:48:24,369 --> 00:48:27,072
you delivered a letter
to my house last month.
1024
00:48:27,105 --> 00:48:28,406
mr. Shanahan!
1025
00:48:28,439 --> 00:48:29,707
yes, I remember that letter.
1026
00:48:29,740 --> 00:48:31,209
yeah, from
my girlfriend.
1027
00:48:31,242 --> 00:48:32,610
got lost in the mail,
and you found it, like,
1028
00:48:32,643 --> 00:48:33,711
six months later, and--
1029
00:48:33,744 --> 00:48:35,380
well,
that's very good.
1030
00:48:35,413 --> 00:48:37,015
well, not so good.
1031
00:48:37,048 --> 00:48:38,316
by the time
her letter showed up,
1032
00:48:38,349 --> 00:48:40,551
i'd gotten married
to somebody else,
1033
00:48:40,585 --> 00:48:42,687
and my wife was not so happy.
1034
00:48:42,720 --> 00:48:44,689
ah, well,
i'm sorry to hear that.
1035
00:48:44,722 --> 00:48:46,224
or congratulations?
1036
00:48:46,257 --> 00:48:47,325
hey, forget about it!
1037
00:48:47,358 --> 00:48:49,294
if it would've come any earlier,
1038
00:48:49,327 --> 00:48:50,728
i could be married
to the wrong woman right now.
1039
00:48:50,761 --> 00:48:52,063
-yes!
-sO, thanks.
1040
00:48:52,097 --> 00:48:53,364
you're quite welcome.
1041
00:48:53,398 --> 00:48:55,066
hey, could you do me a favor?
1042
00:48:55,100 --> 00:48:56,401
actually, I was just
on my way to--
1043
00:48:56,434 --> 00:48:58,036
it'll just take
a second.
1044
00:48:58,069 --> 00:48:59,270
i gotta stand here
for another couple hours,
1045
00:48:59,304 --> 00:49:00,505
and the store that has
1046
00:49:00,538 --> 00:49:01,606
the earrings
she wants for christmas
1047
00:49:01,639 --> 00:49:02,974
closes in a few minutes.
1048
00:49:03,008 --> 00:49:04,509
could you just...
1049
00:49:04,542 --> 00:49:05,610
um, the thing is, I really--
1050
00:49:05,643 --> 00:49:06,644
it would really mean
the world to her.
1051
00:49:11,016 --> 00:49:12,683
of course. Happy to help.
1052
00:49:16,621 --> 00:49:19,190
oh! Thank you.
Merry christmas.
1053
00:49:26,164 --> 00:49:28,133
thank you so much.
1054
00:49:34,639 --> 00:49:36,741
;
dr. Nichols, oncology.
1055
00:49:36,774 --> 00:49:38,243
dr. Nichols,
report to oncology.
1056
00:49:38,276 --> 00:49:40,178
can I sit on your lap?
1057
00:49:41,479 --> 00:49:43,381
sure.
1058
00:49:54,759 --> 00:49:57,628
you have
very pretty hair.
1059
00:49:57,662 --> 00:49:58,663
so do you.
1060
00:50:04,169 --> 00:50:06,204
i like your necklace.
1061
00:50:06,237 --> 00:50:08,506
thank you.
1062
00:50:08,539 --> 00:50:11,142
it's my favorite thing
in the whole world.
1063
00:50:13,144 --> 00:50:14,612
what's your
favorite thing?
1064
00:50:14,645 --> 00:50:17,482
my mommy and daddy.
1065
00:50:36,334 --> 00:50:38,269
hello?
1066
00:50:51,682 --> 00:50:52,717
hello?
1067
00:50:52,750 --> 00:50:53,684
ms. Mcinerney,
1068
00:50:53,718 --> 00:50:55,120
i'm in the d.l.o.
1069
00:50:55,153 --> 00:50:58,123
oliver, they've taken
amy to surgery.
1070
00:50:58,156 --> 00:50:59,490
she's losing the baby,
1071
00:50:59,524 --> 00:51:01,192
and they're losing her.
1072
00:51:01,226 --> 00:51:04,495
oliver, please, just...
1073
00:51:04,529 --> 00:51:05,730
just come.
1074
00:51:05,763 --> 00:51:07,432
i'm on my way.
1075
00:51:11,269 --> 00:51:12,803
it's called
h.e.l.l.p. Syndrome.
1076
00:51:12,837 --> 00:51:15,140
something about
elevated livers
1077
00:51:15,173 --> 00:51:16,541
and low platelets,
1078
00:51:16,574 --> 00:51:18,209
and they didn't catch it
at first,
1079
00:51:18,243 --> 00:51:20,611
because her blood pressure
should've been up, too,
1080
00:51:20,645 --> 00:51:22,147
but it wasn't.
1081
00:51:22,180 --> 00:51:23,848
so they are trying
to stabilize her
1082
00:51:23,881 --> 00:51:26,851
and then they'll
deliver the baby.
1083
00:51:26,884 --> 00:51:29,354
it's the only way
to save them now.
1084
00:51:29,387 --> 00:51:33,124
even then, there's no guarantee
that both of them will make it.
1085
00:51:33,158 --> 00:51:34,725
mr. Casey...
1086
00:51:34,759 --> 00:51:36,794
i am so sorry.
1087
00:51:36,827 --> 00:51:38,596
perhaps it's best
1088
00:51:38,629 --> 00:51:39,830
if we postpone
the pageant until...
1089
00:51:39,864 --> 00:51:41,166
no.
1090
00:51:41,199 --> 00:51:44,635
it's more important
than ever now.
1091
00:51:44,669 --> 00:51:46,771
hannah's gonna
need something happy
1092
00:51:46,804 --> 00:51:48,105
to remember about today.
1093
00:51:49,340 --> 00:51:51,776
then we will make it
unforgettable.
1094
00:52:06,491 --> 00:52:08,293
any news?
1095
00:52:08,326 --> 00:52:10,161
still in surgery.
1096
00:52:11,296 --> 00:52:12,129
funny, isn't it?
1097
00:52:12,163 --> 00:52:15,200
you never know
what the day will bring.
1098
00:52:19,704 --> 00:52:21,606
"funny?"
1099
00:52:24,575 --> 00:52:27,945
i had to do something
that really mattered today,
1100
00:52:27,978 --> 00:52:31,516
and I couldn't get a block
past the mailbox grille.
1101
00:52:37,288 --> 00:52:40,258
you know the legend
of the fourth wise man?
1102
00:52:41,559 --> 00:52:43,528
no.
1103
00:52:43,561 --> 00:52:45,296
well, the story goes
1104
00:52:45,330 --> 00:52:47,698
there were originally four,
not three,
1105
00:52:47,732 --> 00:52:49,467
wise men from the east,
1106
00:52:49,500 --> 00:52:51,402
but the fourth guy
got a late start
1107
00:52:51,436 --> 00:52:53,738
because he stopped
to help a lost traveler
1108
00:52:53,771 --> 00:52:55,973
on the road to bethlehem.
1109
00:52:56,006 --> 00:52:57,508
and, when he got there,
1110
00:52:57,542 --> 00:53:01,679
mary and joseph
had taken the baby to egypt
1111
00:53:01,712 --> 00:53:03,514
to flee king herod.
1112
00:53:03,548 --> 00:53:06,917
so the fourth wise man
headed for egypt,
1113
00:53:06,951 --> 00:53:09,554
but he stopped to help
another man on the road
1114
00:53:09,587 --> 00:53:10,688
and didn't get there
1115
00:53:10,721 --> 00:53:12,990
until the family had
left for nazareth.
1116
00:53:13,023 --> 00:53:15,793
seemed he was always
one step behind
1117
00:53:15,826 --> 00:53:18,629
this messiah
he was trying to meet
1118
00:53:18,663 --> 00:53:21,599
because he kept stopping
to help someone else.
1119
00:53:22,833 --> 00:53:24,369
did he ever catch up?
1120
00:53:24,402 --> 00:53:25,903
mm-hmm.
1121
00:53:25,936 --> 00:53:28,273
in jerusalem.
1122
00:53:29,607 --> 00:53:31,576
at the cross.
1123
00:53:34,479 --> 00:53:37,382
only to realize that he had
already met the master
1124
00:53:37,415 --> 00:53:38,983
in the faces
of all the people
1125
00:53:39,016 --> 00:53:41,919
that he had helped
along the way.
1126
00:53:48,326 --> 00:53:51,462
"if you have done it
for the least of these..."
1127
00:53:53,798 --> 00:53:55,700
"you have done it for me."
1128
00:54:01,506 --> 00:54:03,574
you'll deliver it
when it's time.
1129
00:54:04,809 --> 00:54:06,977
but not before christmas eve.
1130
00:54:08,346 --> 00:54:11,048
you are so kind
to everyone else, oliver,
1131
00:54:11,081 --> 00:54:12,717
but you are awfully
hard on yourself.
1132
00:54:15,420 --> 00:54:16,854
so, you've had a tough
christmas this year,
1133
00:54:16,887 --> 00:54:19,490
but you're not gonna
get through it
1134
00:54:19,524 --> 00:54:22,460
by delivering every letter
in the bin before midnight.
1135
00:54:22,493 --> 00:54:24,395
that letter will get
where it needs to go.
1136
00:54:25,563 --> 00:54:26,764
and in the meantime,
1137
00:54:26,797 --> 00:54:28,899
stop and smell
the poinsettias,
1138
00:54:28,933 --> 00:54:30,701
why don't you?
1139
00:54:30,735 --> 00:54:34,872
poinsettias have no fragrance.
1140
00:54:36,507 --> 00:54:38,509
but, uh...
1141
00:54:38,543 --> 00:54:41,479
please, go on.
1142
00:54:45,383 --> 00:54:49,554
you may feel alone again
this year, oliver,
1143
00:54:49,587 --> 00:54:50,688
but you know
you're not.
1144
00:54:50,721 --> 00:54:51,989
you never are,
1145
00:54:52,022 --> 00:54:53,591
no matter
what you've lost.
1146
00:54:53,624 --> 00:54:54,892
christmas is
1147
00:54:54,925 --> 00:54:57,395
an opportunity to remember
1148
00:54:57,428 --> 00:55:00,598
that love came down to find you
right here,
1149
00:55:00,631 --> 00:55:01,566
where you are,
1150
00:55:01,599 --> 00:55:03,868
with or without
a perfect delivery record,
1151
00:55:03,901 --> 00:55:05,736
or a perfect marriage,
1152
00:55:05,770 --> 00:55:08,072
and it happens
year after year.
1153
00:55:09,607 --> 00:55:11,876
in a hospital lobby,
1154
00:55:11,909 --> 00:55:13,644
or a post office,
1155
00:55:13,678 --> 00:55:15,813
in the woods,
or on a mountaintop...
1156
00:55:18,416 --> 00:55:21,386
or on a rock
by a tree at the beach.
1157
00:55:40,137 --> 00:55:43,708
you're not
from the post office.
1158
00:55:44,875 --> 00:55:48,045
i never said I was.
1159
00:55:49,980 --> 00:55:51,849
pageant starts in 15 minutes,
1160
00:55:51,882 --> 00:55:53,017
we've only got
two wise people
1161
00:55:53,050 --> 00:55:54,585
and shane still
won't wear her halo.
1162
00:56:08,699 --> 00:56:12,136
christmas is a gift, oliver,
1163
00:56:12,169 --> 00:56:14,639
but it's your choice
to accept it.
1164
00:56:16,140 --> 00:56:17,975
but I have to go now.
1165
00:56:19,510 --> 00:56:21,579
they're expecting me home
for christmas.
1166
00:56:27,518 --> 00:56:29,954
you take good care of
that little letter-writer.
1167
00:56:52,543 --> 00:56:56,080
okay, now just remember
what we practiced.
1168
00:56:56,113 --> 00:56:57,948
i think I'm scared.
1169
00:56:59,484 --> 00:57:01,586
why, sweetheart?
1170
00:57:01,619 --> 00:57:03,020
we're gonna have
such a good time.
1171
00:57:03,053 --> 00:57:06,123
I've never been in a show
without mommy before.
1172
00:57:06,156 --> 00:57:08,092
hannah...
1173
00:57:09,494 --> 00:57:11,228
i know how hard it is
1174
00:57:11,261 --> 00:57:13,631
to do something all by yourself
for the first time,
1175
00:57:13,664 --> 00:57:15,733
but you're not alone.
1176
00:57:18,168 --> 00:57:19,837
maybe your mommy
1177
00:57:19,870 --> 00:57:23,974
won't be out there
in the audience today, but...
1178
00:57:24,008 --> 00:57:26,544
i promise you,
1179
00:57:26,577 --> 00:57:28,946
she'll be right
where you need her to be.
1180
00:57:28,979 --> 00:57:30,948
right... Here.
1181
00:57:32,082 --> 00:57:34,184
right where she always is.
1182
00:57:43,093 --> 00:57:44,595
okay!
1183
00:57:44,629 --> 00:57:45,896
i found a shepherd's crook!
1184
00:57:45,930 --> 00:57:48,499
i borrowed it
from the rehab center.
1185
00:57:48,533 --> 00:57:50,735
it's perfect!
1186
00:57:50,768 --> 00:57:53,037
it is, isn't it?
1187
00:57:53,070 --> 00:57:55,105
now, where's the sheep?
1188
00:57:55,139 --> 00:57:57,074
um...
1189
00:58:20,130 --> 00:58:21,832
sorry!
1190
00:58:25,670 --> 00:58:26,771
ooh--
1191
00:58:26,804 --> 00:58:27,872
where you going, angel?
1192
00:58:27,905 --> 00:58:29,640
nowhere.
I have a favor to ask you.
1193
00:58:29,674 --> 00:58:32,743
i need to borrow your sheepskin
for about an hour.
1194
00:58:32,777 --> 00:58:34,278
look, if you wanna buy it,
you can buy it,
1195
00:58:34,311 --> 00:58:35,412
but I can't wait around
for an hour,
1196
00:58:35,445 --> 00:58:37,281
waiting to get it back
when I could be out on a fare.
1197
00:58:37,314 --> 00:58:38,749
how much?
1198
00:58:38,783 --> 00:58:40,317
50 bucks.
1199
00:58:40,350 --> 00:58:41,886
aww! Come on!
1200
00:58:43,187 --> 00:58:46,557
236, you out there
for a d.i.a. Run from u-hills?
1201
00:58:46,591 --> 00:58:47,958
now, that's a $60 fare.
Price just went up.
1202
00:58:47,992 --> 00:58:49,560
236?
1203
00:58:49,594 --> 00:58:50,895
okay. I'll get my purse.
1204
00:58:50,928 --> 00:58:52,663
hey, no, no, no.
No. I'm sorry.
1205
00:58:52,697 --> 00:58:54,231
i'm sorry, it's now or never.
I gotta go.
1206
00:58:59,737 --> 00:59:00,938
okay, okay.
1207
00:59:00,971 --> 00:59:02,940
uh...
1208
00:59:04,341 --> 00:59:07,144
how about a trade?
1209
00:59:09,847 --> 00:59:10,981
ms. Mcinerney.
1210
00:59:11,015 --> 00:59:13,050
we were worried about you.
1211
00:59:13,083 --> 00:59:14,952
i just had a last-minute
wardrobe challenge.
1212
00:59:14,985 --> 00:59:18,022
ah. Yes. Well, you--
You look very, uh...
1213
00:59:19,123 --> 00:59:20,157
celestial.
1214
00:59:20,190 --> 00:59:21,592
but, um...
1215
00:59:21,626 --> 00:59:23,093
did you lose
your necklace again?
1216
00:59:23,127 --> 00:59:25,930
no. No, I know
exactly where it is,
1217
00:59:25,963 --> 00:59:28,699
and I have about
five minutes to get a sheep--
1218
00:59:28,733 --> 00:59:31,201
what's that?
1219
00:59:31,235 --> 00:59:32,670
oh.
1220
00:59:32,703 --> 00:59:34,839
this is the letter
I tried to deliver today.
1221
00:59:34,872 --> 00:59:36,240
you didn't?
1222
00:59:36,273 --> 00:59:37,675
but you-- you always do.
1223
00:59:37,708 --> 00:59:39,877
yes. Well...
1224
00:59:39,910 --> 00:59:42,079
not this time.
1225
00:59:42,112 --> 00:59:44,849
what's most important
right now is that,
1226
00:59:44,882 --> 00:59:46,083
somewhere out there tonight,
1227
00:59:46,116 --> 00:59:50,220
there is a fatherless child
waiting for an answer to this,
1228
00:59:50,254 --> 00:59:54,659
who's thinking that
maybe god doesn't care
1229
00:59:54,692 --> 00:59:57,962
or that maybe
god doesn't exist at all.
1230
00:59:57,995 --> 01:00:00,397
but...
1231
01:00:00,430 --> 01:00:02,733
i have the answer
right here in my hand.
1232
01:00:02,767 --> 01:00:03,868
i just...
1233
01:00:03,901 --> 01:00:05,169
ran out of time.
1234
01:00:05,202 --> 01:00:07,004
i'm sorry, oliver.
1235
01:00:07,037 --> 01:00:09,173
it just breaks my heart.
1236
01:00:10,374 --> 01:00:13,210
what happens
to the spirit of a child
1237
01:00:13,243 --> 01:00:15,379
who's been hurt like that?
1238
01:00:18,182 --> 01:00:20,217
well, I'll tell you.
1239
01:00:21,719 --> 01:00:25,289
she cries for...
About six months.
1240
01:00:25,322 --> 01:00:27,892
and then, after about a year,
1241
01:00:27,925 --> 01:00:31,061
she stops looking out the window
every time a car pulls up.
1242
01:00:32,797 --> 01:00:34,665
then her heart
kind of freezes,
1243
01:00:34,699 --> 01:00:37,234
and if she's not
careful...
1244
01:00:39,103 --> 01:00:42,206
she turns into
kind of a scrooge
1245
01:00:42,239 --> 01:00:46,143
and rejects god
and christmas and...
1246
01:00:46,176 --> 01:00:47,311
goes around
1247
01:00:47,344 --> 01:00:49,346
saying "bah, humbug"?
1248
01:00:50,948 --> 01:00:53,083
yeah.
1249
01:00:54,218 --> 01:00:55,686
ms. Mcinerney,
1250
01:00:55,720 --> 01:00:57,888
when you were
a little girl,
1251
01:00:57,922 --> 01:00:59,123
where did you live?
1252
01:00:59,156 --> 01:01:01,025
alexandria, virginia. Why?
1253
01:01:01,058 --> 01:01:03,127
and your address?
1254
01:01:03,160 --> 01:01:05,763
707 terracoma place.
Uh, look--
1255
01:01:05,796 --> 01:01:07,798
i have a sheep
that I have to--
1256
01:01:07,832 --> 01:01:09,033
and the inscription
on your necklace.
1257
01:01:09,066 --> 01:01:11,936
it reads, "to c.
With love, mom & dad."
1258
01:01:11,969 --> 01:01:13,337
it doesn't say "to s."
1259
01:01:13,370 --> 01:01:16,440
yes, because my folks
always called me "crackers"
1260
01:01:16,473 --> 01:01:18,308
because I loved to eat saltines.
1261
01:01:18,342 --> 01:01:20,310
what is this about?
1262
01:01:20,344 --> 01:01:22,346
i-I've got to get--
1263
01:01:57,915 --> 01:01:59,850
"dear god..."
1264
01:02:01,151 --> 01:02:03,821
"i Miss my daddy.
1265
01:02:03,854 --> 01:02:05,756
please make him want to come..."
1266
01:02:05,790 --> 01:02:07,391
"...back home.
1267
01:02:07,424 --> 01:02:09,526
i just..."
1268
01:02:09,559 --> 01:02:12,729
"i just want to have
a happy family again."
1269
01:02:13,964 --> 01:02:16,767
"love,
crackers."
1270
01:02:31,115 --> 01:02:32,983
where did
you get that?
1271
01:02:35,252 --> 01:02:38,255
it was lost in the mail
for years, apparently.
1272
01:02:38,288 --> 01:02:42,359
jordan has been trying
to deliver it for awhile.
1273
01:02:42,392 --> 01:02:44,995
this is
some kind of joke.
1274
01:02:45,029 --> 01:02:46,964
no.
1275
01:02:46,997 --> 01:02:49,266
i think
this is some kind of miracle.
1276
01:02:49,299 --> 01:02:51,235
don't.
1277
01:02:51,268 --> 01:02:54,939
that's why you don't celebrate
christmas anymore, isn't it?
1278
01:02:54,972 --> 01:02:58,142
you wrote
a letter to god...
1279
01:02:58,175 --> 01:02:59,576
and you never
got an answer.
1280
01:02:59,609 --> 01:03:02,346
an answer?
1281
01:03:02,379 --> 01:03:05,916
and you think that if
it hadn't been lost in the mail,
1282
01:03:05,950 --> 01:03:08,318
that I would've gotten
a letter back from heaven,
1283
01:03:08,352 --> 01:03:11,288
explaining why my family
had been ripped apart,
1284
01:03:11,321 --> 01:03:13,991
and making everything okay?
1285
01:03:14,024 --> 01:03:16,493
do you think any letter
1286
01:03:16,526 --> 01:03:19,163
you would've received
from anyone back then
1287
01:03:19,196 --> 01:03:21,465
could have
made everything okay?
1288
01:03:21,498 --> 01:03:23,100
ms. Mcinerney...
1289
01:03:24,501 --> 01:03:27,872
the answer in here
has found you.
1290
01:03:30,107 --> 01:03:31,408
and maybe
1291
01:03:31,441 --> 01:03:33,810
now you're ready
to read it.
1292
01:03:35,079 --> 01:03:37,281
maybe I'm the one
who was supposed to deliver it.
1293
01:03:37,314 --> 01:03:38,916
to make sure you do.
1294
01:03:38,949 --> 01:03:41,451
it's too late.
1295
01:03:41,485 --> 01:03:44,488
i should've written to santa
and asked for a puppy.
1296
01:03:44,521 --> 01:03:46,123
no, no,
no, no, wait.
1297
01:03:47,925 --> 01:03:49,626
i'm sorry. I'm so sorry.
1298
01:03:49,659 --> 01:03:50,560
forget it.
1299
01:03:50,594 --> 01:03:52,462
shane!
1300
01:03:58,668 --> 01:04:01,338
what did you just call me?
1301
01:04:01,371 --> 01:04:04,241
made you stop,
didn't it?
1302
01:04:06,911 --> 01:04:08,478
listen to me.
1303
01:04:10,314 --> 01:04:12,582
we have all lost
something or someone
1304
01:04:12,616 --> 01:04:14,551
that we love
in this world.
1305
01:04:16,653 --> 01:04:19,223
and someone else's
happy christmas...
1306
01:04:20,657 --> 01:04:23,160
...can make it hurt
all over again
1307
01:04:23,193 --> 01:04:27,064
if we don't let christmas
do what it was meant to do.
1308
01:04:27,097 --> 01:04:29,133
you asked god
for a happy family?
1309
01:04:29,166 --> 01:04:31,468
you have one!
Embrace it.
1310
01:04:31,501 --> 01:04:34,638
you have a sweet friend
for a sister,
1311
01:04:34,671 --> 01:04:36,406
who loves owls
1312
01:04:36,440 --> 01:04:39,676
and-and makes the worst cookies
this side of heaven.
1313
01:04:39,709 --> 01:04:43,213
and you have a dear,
shy little guy for a brother,
1314
01:04:43,247 --> 01:04:45,315
who thinks this world is amazing
1315
01:04:45,349 --> 01:04:47,017
and would walk across hot coals
1316
01:04:47,051 --> 01:04:48,452
to find something new
and beautiful in it,
1317
01:04:48,485 --> 01:04:51,288
if you asked him
to do it.
1318
01:04:51,321 --> 01:04:53,190
and then there's me...
1319
01:04:54,658 --> 01:04:59,096
this odd fellow who loves words
and books
1320
01:04:59,129 --> 01:05:00,297
and things from the past,
1321
01:05:00,330 --> 01:05:03,633
and has spent his life
1322
01:05:03,667 --> 01:05:05,402
trying to find a future
1323
01:05:05,435 --> 01:05:08,372
with someone in it
to share it with.
1324
01:05:10,740 --> 01:05:13,677
i haven't been
very successful at that yet.
1325
01:05:15,112 --> 01:05:17,014
i'm not perfect,
1326
01:05:17,047 --> 01:05:18,615
but through it all,
1327
01:05:18,648 --> 01:05:21,318
i have learned
1328
01:05:21,351 --> 01:05:23,553
how to hold firm in a storm,
1329
01:05:23,587 --> 01:05:25,956
not by holding on
to whatever I can find
1330
01:05:25,990 --> 01:05:27,491
for as long as I can,
1331
01:05:27,524 --> 01:05:29,126
but by trusting
1332
01:05:29,159 --> 01:05:32,096
that the one thing
that matters in this world
1333
01:05:32,129 --> 01:05:34,164
will never let go of me.
1334
01:05:37,367 --> 01:05:40,304
and, shane...
1335
01:05:40,337 --> 01:05:42,672
that's what perfect love is.
1336
01:05:46,110 --> 01:05:48,712
perfect love
casts out all that pain,
1337
01:05:48,745 --> 01:05:50,280
all that fear,
1338
01:05:50,314 --> 01:05:53,950
and replaces it with hope.
1339
01:05:56,253 --> 01:05:59,523
and hope is what you were
asking for in that letter.
1340
01:06:01,591 --> 01:06:03,260
and every christmas since,
1341
01:06:03,293 --> 01:06:05,329
hope is what
you have been given.
1342
01:06:06,563 --> 01:06:09,299
don't you see it?
1343
01:06:11,468 --> 01:06:14,371
it's right here for you.
1344
01:06:48,638 --> 01:06:50,674
think you're, uh...
1345
01:06:50,707 --> 01:06:53,009
ready to be an angel now?
1346
01:06:54,278 --> 01:06:57,281
i have to wear that stupid halo
now, I guess.
1347
01:07:02,219 --> 01:07:04,221
do you want to read the letter?
1348
01:07:04,254 --> 01:07:06,690
toss it.
1349
01:07:06,723 --> 01:07:09,093
i already got my answer.
1350
01:08:05,149 --> 01:08:07,451
fresh cookies!
Right from the oven.
1351
01:08:07,484 --> 01:08:08,885
oh... Good.
1352
01:08:08,918 --> 01:08:12,156
with cheese and...
1353
01:08:12,189 --> 01:08:13,590
spinach.
1354
01:08:20,497 --> 01:08:22,699
-norman?
-mM...
1355
01:08:22,732 --> 01:08:24,501
norman, there's something
I want you to do.
1356
01:08:25,735 --> 01:08:28,172
maybe after another cookie?
1357
01:08:28,205 --> 01:08:29,206
over here.
1358
01:08:30,374 --> 01:08:32,776
wait! Norman.
1359
01:08:39,416 --> 01:08:40,650
uh...
1360
01:08:40,684 --> 01:08:43,187
i-I want you to, um...
1361
01:08:45,655 --> 01:08:47,857
i want you
to tell me the truth.
1362
01:08:49,259 --> 01:08:50,894
you don't really
like my cookies, do you?
1363
01:08:54,798 --> 01:08:56,633
well, um...
1364
01:08:59,603 --> 01:09:01,671
not the eating part.
1365
01:09:08,845 --> 01:09:11,481
thank you.
1366
01:09:11,515 --> 01:09:14,551
thank you for--
For just being honest with me.
1367
01:09:15,919 --> 01:09:18,522
i would rather you never
ate another cookie again
1368
01:09:18,555 --> 01:09:20,490
than felt
you had to lie to me.
1369
01:09:20,524 --> 01:09:21,591
ever!
1370
01:09:21,625 --> 01:09:22,959
oh.
1371
01:09:22,992 --> 01:09:24,894
good.
1372
01:09:24,928 --> 01:09:27,364
i was running out of ways
not to lie.
1373
01:09:28,965 --> 01:09:30,567
whew! Well, I feel
better. Don't you?
1374
01:09:30,600 --> 01:09:31,735
yeah.
1375
01:09:31,768 --> 01:09:34,204
well, I guess
we should get ready.
1376
01:09:34,238 --> 01:09:35,439
-yeah.
-oKay.
1377
01:09:43,313 --> 01:09:45,549
i couldn't find
any frankincense,
1378
01:09:45,582 --> 01:09:48,852
but the gift shop had
some very nice bath salts.
1379
01:09:48,885 --> 01:09:50,320
so nice of you,
1380
01:09:50,354 --> 01:09:51,755
stepping in like this
at the last minute.
1381
01:09:51,788 --> 01:09:54,458
i am thrilled.
1382
01:09:54,491 --> 01:09:57,994
oh! Feels so good to be
in a christmas pageant
1383
01:09:58,027 --> 01:09:59,229
with you again.
1384
01:10:01,798 --> 01:10:04,468
okay! Uh, everybody?
Are we ready?
1385
01:10:04,501 --> 01:10:05,569
yeah, ready!
1386
01:10:05,602 --> 01:10:07,237
-where's shane?
-i'M here!
1387
01:10:07,271 --> 01:10:09,573
okay. Um... Innkeeper?
1388
01:10:09,606 --> 01:10:11,241
here!
1389
01:10:11,275 --> 01:10:12,342
shepherd?
1390
01:10:12,376 --> 01:10:13,443
here.
1391
01:10:13,477 --> 01:10:14,478
sheep? Yeah.
1392
01:10:15,579 --> 01:10:17,547
so I know
that we all had to do
1393
01:10:17,581 --> 01:10:19,849
a little bit of improvising
today, but, uh,
1394
01:10:19,883 --> 01:10:22,352
i think
the most important thing...
1395
01:10:22,386 --> 01:10:24,020
is...
1396
01:10:24,053 --> 01:10:26,490
i'm sorry, i, uh...
1397
01:10:26,523 --> 01:10:27,557
keep feeling like
we're forgetting something.
1398
01:10:30,527 --> 01:10:32,762
oh! Oh, my goodness!
1399
01:10:32,796 --> 01:10:33,897
what?
1400
01:10:33,930 --> 01:10:36,800
oh, my goodness.
1401
01:10:36,833 --> 01:10:39,736
oh! We were so busy,
we forgot!
1402
01:10:39,769 --> 01:10:42,472
we forgot the most
important thing.
1403
01:10:43,507 --> 01:10:45,775
good news!
1404
01:10:45,809 --> 01:10:47,877
I've got good news!
1405
01:10:48,978 --> 01:10:50,947
really?
1406
01:10:52,416 --> 01:10:54,818
well, I think
we're ready now.
1407
01:10:56,620 --> 01:10:58,688
the christmas pageant
will begin in the main lobby
1408
01:10:58,722 --> 01:10:59,723
in five minutes.
1409
01:10:59,756 --> 01:11:02,258
come! Let us go unto bethlehem.
1410
01:11:38,628 --> 01:11:41,698
and an angel of the lord
suddenly stood before them
1411
01:11:41,731 --> 01:11:44,701
and the glory of the lord
shone around them,
1412
01:11:44,734 --> 01:11:46,470
and they were terribly afraid.
1413
01:11:47,771 --> 01:11:49,339
fear not.
1414
01:11:56,413 --> 01:11:58,415
fear not!
1415
01:11:58,448 --> 01:12:01,585
for I bring you
tidings of great joy!
1416
01:12:01,618 --> 01:12:05,622
for unto you this day
is born in the city of david
1417
01:12:05,655 --> 01:12:07,457
a savior,
1418
01:12:07,491 --> 01:12:10,394
and his name
shall be called jesus,
1419
01:12:10,427 --> 01:12:12,996
and you will find the baby
in a stable,
1420
01:12:13,029 --> 01:12:18,034
wrapped in swaddling clothes
and lying in a manger.
1421
01:12:18,067 --> 01:12:20,737
and suddenly
there was with the angel
1422
01:12:20,770 --> 01:12:22,906
a multitude of
the heavenly hosts,
1423
01:12:22,939 --> 01:12:25,141
praising god
and singing.
1424
01:12:25,174 --> 01:12:27,511
glory to god in the highest!
1425
01:12:27,544 --> 01:12:28,712
and on earth,
1426
01:12:28,745 --> 01:12:32,115
peace and good will
toward men.
1427
01:12:32,148 --> 01:12:34,017
and women.
1428
01:12:35,785 --> 01:12:38,722
and children.
1429
01:12:39,889 --> 01:12:41,591
and everyone!
1430
01:12:43,593 --> 01:12:45,529
oh, come! Let us
go to bethlehem
1431
01:12:45,562 --> 01:12:48,064
and see baby jesus!
1432
01:13:41,084 --> 01:13:43,152
and don't forget,
stay in the middle lane,
1433
01:13:43,186 --> 01:13:44,287
and don't leave
your brights on,
1434
01:13:44,320 --> 01:13:46,556
or you'll get pulled over
between here and santa fe.
1435
01:13:46,590 --> 01:13:47,791
there's plenty of gas,
1436
01:13:47,824 --> 01:13:50,960
and you should be home
for christmas dinner.
1437
01:13:50,994 --> 01:13:52,462
thank you, oliver.
1438
01:13:52,496 --> 01:13:54,631
i promise you,
i'll be so careful!
1439
01:14:01,971 --> 01:14:03,940
you sure
you'll be all right?
1440
01:14:03,973 --> 01:14:05,041
fine.
1441
01:14:05,074 --> 01:14:06,710
i will make my way home,
1442
01:14:06,743 --> 01:14:09,178
or get a ride with someone
after I clean up.
1443
01:14:09,212 --> 01:14:11,881
the bear may have to
stay a day or two, though.
1444
01:14:11,915 --> 01:14:14,050
just make sure he gets home
before new year's.
1445
01:14:14,083 --> 01:14:16,586
he's a party animal.
1446
01:14:16,620 --> 01:14:18,755
that was a terrible joke.
1447
01:14:18,788 --> 01:14:20,824
i know.
1448
01:14:23,092 --> 01:14:25,028
i would hate to lose him,
though.
1449
01:14:25,061 --> 01:14:27,030
he's family.
1450
01:14:27,063 --> 01:14:28,632
mm-hmm.
1451
01:14:31,735 --> 01:14:33,269
it was a...
1452
01:14:33,302 --> 01:14:35,505
wonderful day...
1453
01:14:35,539 --> 01:14:37,473
oliver.
1454
01:14:38,775 --> 01:14:40,143
thank you.
1455
01:14:40,176 --> 01:14:41,878
it was my pleasure.
1456
01:14:43,279 --> 01:14:45,582
i hope you enjoy your spa...
1457
01:14:47,050 --> 01:14:48,852
ms. Mcinerney.
1458
01:14:48,885 --> 01:14:51,287
i will see you next week...
1459
01:14:51,320 --> 01:14:53,222
mr. O'toole.
1460
01:14:56,125 --> 01:14:57,861
better pack my halo.
1461
01:15:12,576 --> 01:15:13,977
rita! Look.
1462
01:15:14,010 --> 01:15:15,244
what?
1463
01:15:15,278 --> 01:15:16,613
an owl!
1464
01:15:16,646 --> 01:15:17,714
where?
1465
01:15:23,186 --> 01:15:25,555
it's, um...
1466
01:15:25,589 --> 01:15:26,956
right there.
1467
01:15:27,991 --> 01:15:29,826
oh, my gosh!
1468
01:15:29,859 --> 01:15:31,695
i see it!
1469
01:15:31,728 --> 01:15:34,764
oh, it's so beautiful.
1470
01:15:34,798 --> 01:15:36,265
you're right.
1471
01:15:37,767 --> 01:15:39,302
it is
pretty special.
1472
01:15:41,204 --> 01:15:42,739
oh, my gosh!
1473
01:15:44,007 --> 01:15:45,975
-oh! Ow!
-oOh...
1474
01:15:47,677 --> 01:15:50,079
do you realize what
just happened, norman?
1475
01:15:50,113 --> 01:15:52,048
yeah. We bumped heads.
1476
01:15:52,081 --> 01:15:54,350
yeah. Just like that day
four years ago t--
1477
01:15:54,383 --> 01:15:56,252
...today.
1478
01:15:56,285 --> 01:15:58,354
you remember?
1479
01:15:58,387 --> 01:16:00,957
i had a bruise on my forehead
for days.
1480
01:16:00,990 --> 01:16:02,058
me too!
1481
01:16:02,091 --> 01:16:03,593
right here.
1482
01:16:03,627 --> 01:16:05,128
i never wanted it to go away.
1483
01:16:07,831 --> 01:16:09,799
are you okay?
1484
01:16:18,875 --> 01:16:20,844
i should, um...
1485
01:16:22,078 --> 01:16:23,913
...finish
packing up the car.
1486
01:16:39,062 --> 01:16:40,363
what was that?
1487
01:16:40,396 --> 01:16:42,231
"bang."
1488
01:16:42,265 --> 01:16:43,633
"bang?"
1489
01:16:44,734 --> 01:16:46,035
"bang?"
1490
01:16:47,837 --> 01:16:51,340
oh, and it was so much better
than mistletoe.
1491
01:17:02,251 --> 01:17:05,722
merry christmas,
oliver.
1492
01:17:05,755 --> 01:17:07,256
merry christmas,
norman, rita.
1493
01:17:09,025 --> 01:17:10,960
ms. Mcinerney.
1494
01:20:47,410 --> 01:20:50,246
ahem. Did you Miss the plane?
1495
01:20:52,148 --> 01:20:54,217
we missed you.
1496
01:20:57,186 --> 01:20:59,588
i can't wait
to hear this story.
1497
01:20:59,622 --> 01:21:02,391
first things first,
ms. Mcinerney.
1498
01:21:02,425 --> 01:21:04,293
rita?
1499
01:21:04,327 --> 01:21:06,095
just follow me, please.
1500
01:21:10,066 --> 01:21:11,267
norman?
1501
01:21:11,300 --> 01:21:13,602
put that yoo-hoo down
and obey me.
1502
01:21:17,173 --> 01:21:18,207
okay.
1503
01:21:18,241 --> 01:21:19,175
hand.
1504
01:21:22,678 --> 01:21:25,114
put your hand here.
1505
01:21:25,148 --> 01:21:26,482
you're gonna lead
with this foot.
1506
01:21:26,515 --> 01:21:30,153
one... Two... Three--
1507
01:21:30,186 --> 01:21:31,387
very nice, rita.
1508
01:21:31,420 --> 01:21:33,522
-nice posture.
-tHank you.
1509
01:21:34,723 --> 01:21:36,359
don't look down.
Look right at me,
1510
01:21:36,392 --> 01:21:38,627
and let the music
tell you where to go.
1511
01:21:38,661 --> 01:21:40,463
i'd like to tell the music
where to go.
1512
01:21:40,496 --> 01:21:41,931
relax, norman.
1513
01:21:41,965 --> 01:21:44,200
you're gonna like this.
1514
01:21:44,233 --> 01:21:45,434
there you go!
1515
01:21:45,468 --> 01:21:47,036
you're doing it!
1516
01:21:49,038 --> 01:21:50,606
and...
1517
01:21:53,977 --> 01:21:55,378
whoa!
1518
01:21:55,411 --> 01:21:56,645
hello.
1519
01:21:58,114 --> 01:21:59,448
hello.
1520
01:22:15,598 --> 01:22:17,533
oh, no, don't stop.
You're doing great.
1521
01:22:20,436 --> 01:22:21,670
tsk.
1522
01:22:21,704 --> 01:22:24,040
i finally have my very own.
1523
01:22:24,073 --> 01:22:24,974
hmm?
1524
01:22:25,008 --> 01:22:25,741
thank you.
1525
01:22:25,774 --> 01:22:26,942
oh!
1526
01:22:32,215 --> 01:22:34,250
oh, I didn't
do that, norman.
1527
01:22:34,283 --> 01:22:36,685
well, and I know
shane didn't.
1528
01:22:38,521 --> 01:22:40,723
well, whoever it was,
1529
01:22:40,756 --> 01:22:42,992
i guess--
1530
01:22:43,026 --> 01:22:45,628
i guess they wanted it to seem
like a real family lived here.
1531
01:22:48,764 --> 01:22:50,433
a family does.
1532
01:22:55,404 --> 01:22:57,740
merry christmas.
1533
01:22:57,773 --> 01:23:00,209
merry, merry christmas,
norman.
1534
01:23:02,411 --> 01:23:03,546
i have to say,
1535
01:23:03,579 --> 01:23:07,250
i never expected to be spending
christmas eve like this.
1536
01:23:07,283 --> 01:23:08,584
well, it's
a christmas miracle.
1537
01:23:08,617 --> 01:23:10,619
oh, ho. I know
you're just saying that.
1538
01:23:10,653 --> 01:23:12,555
you don't believe
in them yet, do you?
1539
01:23:12,588 --> 01:23:15,091
uh, no. No. Not yet.
1540
01:23:18,661 --> 01:23:21,264
is that...
1541
01:23:38,214 --> 01:23:40,316
how did you...
1542
01:23:40,349 --> 01:23:43,119
i took a taxi home.
99126
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