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Magnetic marketing system by Gkic and Dan Kennedy is the number one best selling
program on direct marketing for businesses of all shapes and sizes
worldwide. The core goal of magnetic marketing is to
put easy to use tools into your hands that you can use to immediately
experience positive results.
Magnetic marketing consists of four key
components number one.
Training on the foundational principles
of magnetic direct response marketing number two examples from multiple
industries. To prove these principles and show how
they can be applied to any business, number three copyright free templates for
lead generation and sales campaigns that can be rewritten and put to effective use
quickly right out of the box number four examples from real businesses that show
how they've applied these concepts to achieve extraordinary results in their
own markets. In this first training session, you'll
discover why traditional advertising methods such as image advertising and
cold calling don't work, and instead how magnetic marketing.
Can transform you and your products and services from unwelcome past to trusted
guest. And now Gkic is pleased to bring you Dan
Kennedy on magnetic marketing.
Hello, this is Dan Kennedy.
Welcome to the magnetic marketing system.
If you want more and better customers,
clients or patients more systematically and surely obtained, you've come to the
right place. It should be reassuring to know that I am
recording this in the twenty fifth anniversary year of the magnetic
marketing system for its latest updated edition.
Over those years, it has been the number one best selling program on direct
marketing for all businesses worldwide.
It is the foundation of a movement that
has invaded hundreds of business, profession, industry, product and service
categories, literally changing the way their customers are obtained.
It has.
Ended being advertising victims and
income uncertainty for tens of thousands of small business owners and it has
liberated countless sales professionals from the drudgery of cold prospecting.
It is as proven as the law of gravity.
I tell you this because it may require
some patience from you for you to really get it and use it, and because it is
contrary to much of what you've probably been told, taught, and come to believe
about advertising and marketing or prospecting.
You might too hastily reject it.
Many of the most enthusiastic and
grateful users of this system had the exact same initial skepticism.
This system is radical in its most basic foundational concept, pull instead of
push or chase magnetic attraction in place of unwelcome stalking and hunting.
I'll kick this off by talking about the discovery that could well be the most
important realization you ever arrive at as a business person.
It is disappointing and frustrating at first, but empowering if embraced and
acted on. I discovered that you can have the most
wonderful product or greatest service ever invented and still starve.
I discovered that you can be a spectacular salesperson and still starve.
You can have a positive attitude that Norman Vincent Peale would envy and be as
motivated as a participant at a Tony Robbins seminar and still starve.
You can be a master closer with 365 sales closes and still starve.
I discovered that you can.
Provide great value, great service, great
expertise, and still starve your business.
Can literally be a paragon of virtues and still let you starve.
Unless and until you have an affordable, efficient, dependable means of attracting
a sufficient flow of qualified buyers, you cannot get rich and you may very well
starve. And you certainly won't have Peace of
Mind. Personally, early I went through a
painful phase of thinking that I should be successful by my great attitude and by
my valuable products and services.
My life changed when it dawned on me that
great was no better than lousy if I had no able, willing, ready buyers to present
great two.
This is the key realization.
Most business owners sort of know this, but they still focus on everything but
this, their education.
Has been about the other things.
Their conditioned thoughts and efforts go to their deliverables and excellence with
them. The restaurants, food and ambiance, the
dental offices, technology and patient care.
Marketing is often viewed as a mysterious but necessary evil, not as the business.
You are here because you are willing to reconsider that entire paradigm, and
that's a very good thing.
It makes you a rare bird soon to take
flight way above all others.
The need for more leads and more
customers for lifeblood exists in businesses of all shapes and sizes, but
few business owners ever develop formal, organized marketing systems to meet this
need. Instead, they constantly seek out the one
magic bullet that will solve this problem as eco paper.
Click, social media, TV, billboards, radio, print ads.
They hope that someone will provide the answer.
The mistake made is they immediately focus on the media without having a plan
or system in mind first.
They are often sold media and pour money
into redoing all their websites or making new video for them into buying online
traffic into some one thing to change everything.
I call these random and erratic acts of and disconnected investments in attempted
marketing. This is chaos.
The more productive answer is to develop a system that attracts new customers to
you in an organized way.
A system that gives you reliability and
predictable results so you finally know when you invest X dollars you can expect
Y number of leads, then Z number of appointments or selling opportunities,
and a system that enables you to better target the most appropriate and valuable
customers for your business.
Most importantly, a system you control,
there is a tendency to want to delegate all the marketing and focus on the
operation of the business and the doing of its services.
This is 100 % wrong.
At the very least you need to really
understand what marketing needs done, why and in what way so you can properly
manage outside providers.
Just as an example of how much trouble
you can get in and have.
Probably suffered multiple times by
turning to outsiders for the marketing that needs to bring you new customers.
Let me summarize the problems with relying on ad agencies and the kind of
advice they give.
Any advertising they produce here are the
agencies. Priorities number one media commissions
number two markups number three.
There are other profit centers number
four creative concerns number five peer approval number six portfolio building.
Number seven awards number eight satisfy the biases of their superiors, number
nine satisfy the clients preconceived ideas, and number ten clients.
Results but frankly, most traditional advertising is deliberately engineered to
defy tough minded dollars and cents accountability here are your priorities
number one results number two results number three results.
Anything and everything that has to do with traditional advertising via an ad
agency is a high risk investment compared to what you can achieve through direct
response advertising and direct marketing.
What you are getting here in the magnetic marketing system is actually built for
accountability, so do not spend money on any advertising or marketing ideas,
strategies, media or services that cannot provide viciously accurate, fast
measurement. Of return on investment period no
exceptions, no excuses.
I used to be briefly in the traditional
advertising world and even the ad agency business, and the truth people don't
understand about ad agencies is that they are glorified commissioned media sales
representatives that are really no better and no worse than the Valpak
representative who comes around and sells you valpak advertising or the imprinted
pen representative who comes around and sells you.
Imprinted pens. Same with those pushing you into online media, website
developers, search engine and traffic managers, social media agencies.
Ad agencies are selling media and they are compensated based on how much media
they can get you to use.
So their advice is not objective advice,
it is advice from a seller and it has to be viewed that way.
All agencies want you doing more and more and more.
Thus spending more and more with them.
They are not into what I teach as
financial efficiency. The other thing to realize is that most
ad agencies and most media representatives have a great
understanding of what's called image or institutional advertising.
It's what I call Goodyear blimp advertising.
When Goodyear flies a blimp over a stadium, they don't have any illusion
that at halftime of the football game 35 thousand people are gonna jump up out of
their seats and run out and buy snow tires.
They don't expect that to happen and it's a good thing they don't, because
obviously it doesn't.
What they're hoping for and what they're
buying is that over a long period of time by these sports fans seeing the Goodyear
blimp over and over and over again, they connect it with this Happy, Pleasant
event and they have warm, nice fuzzy feelings for Goodyear and that someday
when they have to go buy a tire, all of that comes together in their mind and
causes them to buy a Goodyear Tire.
I call that high risk marketing.
It just seems to me that there's a straighter line to get from a person.
Needs tires to buying Goodyear tires, then going through all of that rigamarole
of building a blimp and hiring a pilot and finding a football game and flying a
blimp over it.
Big companies can, I guess, afford that
kind of marketing.
Big companies can afford the risks of it.
Does it sell tires? If so, how many when?
How will we ever know? The small business entrepreneur cannot
afford that kind of high risk marketing.
In fact, the kind of marketing that the
small business owner typically needs is the kind where he invests a dollar in
marketing today and gets it back by noon tomorrow so we can have it in the bank
before the end of the day to cover the check he wrote for it in the 1st place.
That's not going to happen with a blimp or image or institutional advertising.
The only thing it can happen with is direct response advertising or direct
marketing. This is derived from what used to be
called mail order, the discipline of the entire mail order industry.
Now the direct marketing industry is that for every dollar invested, there is a
direct, typically fast and always measurable return of that dollar, plus
presumably some profit.
And most media people and most ad agency
people have little or no understanding of that kind of advertising and marketing.
Most even fear it because it.
He is so accountable.
One of the most famous admin of all time, David Ogilvy, once confessed that quote.
Only the mail order people the direct response people really know what they are
doing. I'm here to tell you that if you want
your marketing done by somebody who really knows what he's doing, you must
own your marketing.
The problem lies with the business owner
trying to abdicate responsibility for generating leads and marketing their
business, and with it offloading control for the whole marketing process.
It's a natural thing to look for a wizard, for someone to hand the whole
thing off to and say just deliver me customers and I'll sit here behind my
counter, or I'll treat my patients, or I'll watch over the food in my restaurant
or whatever and be happy not having to deal with the marketing part of the
business, not realizing that is the business.
When you give that responsibility and that control away, you have very few
options of who to give it to.
Frankly, most of the people who will take
it and take money along with it are really not qualified to make the
marketing decisions about your business.
Not nearly as qualified as you are to
make those choices.
So offloading the responsibility for
marketing is usually a big mistake, and it tends to compound.
The business owner jumps from one hopefully quick fix, one magic answer,
one wizard to another, continuing to write checks along the way.
And never getting the response that he needs to get.
Most business owners start to deal with marketing and say, hey, we have to get
some customers in here, what do we have to do to get customers?
They jump all the way to the media stage and they start to make choices of, well,
let's run an ad in the newspaper or let's send out a flyer, or, hey, the valpak Rep
showed up last week and gave us a pretty good story.
Let's put a coupon in Valpak or let's do an email.
Campaign let's sign up with constant contact or another service.
Let's get busy with Facebook.
They deal with the media choices without
strategies about what it is they want to communicate and who they want to
communicate it to, and then what the best ways are to find and reach those people.
So they're really out ahead of their skis.
Instead, what the smart business owner has to do is gain enough knowledge so
that he is informed, educated and strategic when he does deal with service
providers and when he does pay for media.
The lion's share of whatever his budget
is has got to be invested in methods, media and marketing that is results
measurable so he can track what he gets for his dollar.
He has to learn to say no to other things.
No matter how siren the song and no matter how ego appealing it may be to be
on radio or television, no matter how many people are telling him you have to
be on Instagram, maybe, maybe not.
The questions of who you are trying to
reach and attract and where they are, how your message is best presented, what time
and money resources you have must all be considered.
If there's not a good way to track the results, you've got to be strong enough
to say no.
I want marketing where I can measure what
I'm getting from my money.
For the sales professionals listening or
for business owners with salespeople, your answer is not more cold call
prospecting that is as hit or miss and inefficient as is traditional image
advertising and indiscriminate use of media.
Further, prospects don't like feeling stalked, hunted, badgered or drug into
selling situations. If you sell for a living, the number one
thing on your hate list should be cold call prospecting grunt work.
My late friend Zig Ziglar would call that warm approaching to put a positive spin
on it. I appreciate the spin, but I just don't
see anything warm, friendly, fuzzy, happy, pleasant about this process of
trying to talk to people who at least emotionally if not physically, are
backing away from you as fast as you are moving towards them.
I grew up in the Midwest where we have coal mining, and to me, coal prospecting
is like coal mining.
It's dirty, filthy, ugly, smelly, sweaty
work, best left to people who earn minimum wage with Braun, not maximum wage
with brain.
Regardless of what you have done before,
now as a result of this system, you should never cold prospect again.
I'm going to show you how to eliminate it from your existence and change the way
you attract your customers, clients, patients or donors.
The key is having a magnetic marketing system of your own.
A system, by definition, is reliable, predictable, and consistent.
This means that you are not running ads, wondering what the results will be, and
it operates affordably and efficiently.
This means you aren't doing old-fashioned
prospecting grunt work, getting erratic results and burning out from rejection.
This means that you can go to bed every night knowing within a small range of
variants how much business is coming in by noon tomorrow.
Affordably means several things.
You don't necessarily have to spend a
bundle to make a bundle.
With my magnetic marketing system, you
can often achieve a cost per lead or cost per sale less than your past experience
or your industry norms.
Testing can be done inexpensively.
Ultimately, you can create better value for your business, a better value or
lifetime value customer.
Efficiently means without lots of
overhead, without lots of pointless complications, without hassle, too many
people wind U owned by their business rather than as owners of their
businesses. One of the great virtues of having a
business driven by magnetic marketing is its independence from your continual
hands-on involvement. Some marketing can even be 90 % on
Autopilot. About quantity and quality, the right
balance. We want a lot of response, but we want
qualified response too.
We actually build screens into much of
our magnetic marketing to automatically sift the gems from the sand before we
ever have to talk with the prospective customers personally.
Having a magnetic marketing system puts you in control with the ability to
consistently, reliably, predictably attract qualified leads to your business,
and you can get this to start working very quickly.
At Gkic, incidentally, the organized automated sales funnel is a big point of
emphasis, mastered and shared with every member through resources, live training
and mentoring. There is special software to run such
marketing. You are probably already in new GK IC
member, but if not, don't delay in learning about it at gkic.com
Let's start getting inside magnetic marketing and look at how dramatically it
changes things for the better for you in attracting customers.
I used to live in Phoenix, and if you haven't been there, just take my word for
it. There is no hotter place than Phoenix in
July and August.
One day I'm home alone.
A weekday afternoon in July, everybody's out of the house.
I've got the house to myself and I'm at the kitchen counter.
I've got a pitcher of iced tea, and I've got a client on the speaker.
Phone I'm intensely involved in a conversation with that client when
someone uninvited, unexpected and unknown to me, begins to ring the doorbell and
bang on the front doors of my home with earthquake intensity.
You work for a real living.
You're not home during the day.
But if you stop and think about it, the options of who can be at your home on a
weekday uninvited banging on the door are pretty slim.
It's a pest.
In the recession years, we knew who the
pests. Or because all the Jehovah witnesses and
Avon ladies carpooled.
Now, it can be all sorts of people, but
it's a pest.
I did what you do with pests.
I ignored it, confident that if sufficiently ignored, it would go away.
It didn't. I'm ignoring continuing my conversation.
He's ringing and banging, ringing and banging.
But finally I'm right.
After ignoring him for a sufficient
length of time, he gives up and leaves, ever so briefly.
He goes around to the rural my property, climbs over an 8 and a half foot high
masonry wall with shards of glass embedded on the top to discourage.
This method of entry comes down past the cactuses, the shrubs, the pool and the
spa, and he's now on the patio deck immediately behind me.
He can see my back to him through the pains of glass on the doors on which he
is now banging with incredible violence.
This is by far the most annoying pest
ever, but I'm the most stubborn guy over i keep my back to him and raise my voice
to carry on my conversation.
We have the contest of Wills that seems
to last an eternity.
Finally, he wins.
I can't handle it anymore.
I turn around to deal with the most
annoying pest ever.
It turns out the reason he's there is my
entire yard is in flames.
We set a record that year, 15 straight
120 degree days, and everything was a little dry.
My guess is some imbecile driving through the community, flipped a cigarette butt
into orbit and it picked my yard.
But I'll never know.
But literally everything but the water in the pool is on fire.
This Good Samaritan who thinks I'm an idiot, which is arguable by now, is there
trying to save my house.
Now here's what's instructive.
At that precise moment in time, he went from being the most.
Annoying pest to the most welcomed guest ever to visit the Kennedy household
because he was there with just the right message at just the right moment in time.
In this case, call 9-1-1 stupid.
I'll work the hose.
Now, the reason it's instructive is because, no, it or not, acknowledge it or
not. Like hearing it or not, the vast majority
of the time that you try and communicate with your present, past, or future
prospects, clients or customers, you are categorized as a pest, not as the most
welcomed guest of the day, week, month, or year.
If you change that, you automatically change everything else suddenly gets
easy. If you become what we call a welcomed
guest marketer, there are a number of factors for achieving this status.
The 1st and most important is to change from all other forms of advertising to
what is called lead generation.
Instead of cold calling or image
advertising, magnetic marketing heavily relies on using lead generation that gets
qualified prospects to raise their hands, indicating they're interested in doing
business with you don't force yourself on them uninvited, they come to you already
interested and pre qualified.
In its purest form, a lead generation ad
works just like a personals ad.
It describes who you want to respond.
And who you do not want to respond and gets them to respond.
So your perfect prospect steps out of the crowd and identifies himself to you.
Fortunately, this can often be done with small, relatively inexpensive ads,
enabling you to put the majority of your investable dollars and effort into follow
up marketing to well qualified prospects.
So a personals ad might read like this
single white male, 38 seeks single white female or divorced white female, 25 to 35
into golf, travel, fine dining, Rush Limbaugh and the Grateful Dead.
No pets bigger than a breadbox, right? As you can see, this advertiser has
described who and what he wants and who and what he doesn't want.
A trick to keep in mind is the tighter the description, the more likely you'll
get exactly the respondents you want, although usually at the expense of
quantity. The looser the description, the greater
the quantity of response, but the less likely you'll get the respondents you
want. Last, we add something we call a lead
generation magnet and LGM to stimulate response.
So let's try an example.
Let's say that the perfect prospect for
your service is an experienced, successful corporate executive frustrated
and concerned with his lack of personal financial security and wealth.
Your ad might read something like this attention.
Are you a corporate executive with at least 10 years career experience, a good
income success, but worry that you are not turning that income into wealth and
financial security quickly and systematically?
Enough if you earn at least one hundred thousand dollars a year, have 10 plus
years career experience, own your own home, and are so busy with the demands of
your career, you have little time or energy for personal finances.
My free report, breakthrough wealth building strategies for super busy
executives will be of interest to you.
Please do not respond if you are
completely satisfied with the amount of taxes you pay, the return on your
investments, and the pace of your personal wealth accumulation, or if you
are close minded to new ideas.
If you qualify as described above, you
should read my report before you deposit your next paycheck.
For details and free reports sent by mail confidentially to home or office, call
free recorded message 1.
800 insert number anytime or let's assume
you consult with people about buying the right computer and software for their
needs. Your ad might read something like this.
Warning before you buy a computer or costly software, there are 19 little
known facts and insider secrets store clerks don't know and can't tell you to
get your moneys worth and to get the results you really need.
And what if you are thinking about buying a computer or software this weekend?
Don't until you read this.
Computer industry experts provocative
free report how to avoid computer ripoffs, save money, avoid frustration
and get exactly what you need.
No more, no less.
Savvy buying secrets revealed this report could save you hundreds of dollars and
hundreds of hours of frustration.
For details in your free report called
the Truth Line.
Free recorded message one 800 insert
number. You'll notice I used phone numbers and
free recorded messages.
You could add or substitute websites,
although that does raise questions about the wisdom of driving a prospect from
offline. Engage directly and only with you online,
where there is a whole world of competition.
But that's a discussion too complex for this time and place.
Now, before I get into the nuts and bolts of what you need to have in place before
using these kinds of ads, let me get something off the table.
It's the most common objection we hear, and we've been hearing it for decades.
But this stuff can't work in my business.
For most of your continuing education.
Whatever business you're in, here's what you've been doing.
You belong to a National Association totally made-up of people in your
business. You belong to a state or local
association totally populated by people in your same business.
You go to conventions, meetings and conferences organized by, put on four,
and put on by and attended by people in your same business if you go to a strange
town, you look around to see what everybody else in your business is doing.
You read books written by people in your business.
We have a technical term for this.
It's called marketing incest because it
works just like real incest.
In a short period of time, everybody gets
Dumber and Dumber and Dumber and Dumber until the whole thing just grinds to a
creeping halt. All great advancements in businesses come
from outside the box, not inside the box.
As a consultant, I get to go over and
work with industry a, and because everybody's myopic while I'm over there,
I notice something that's phenomenally effective.
Hardly anybody else outside their business is doing it, but could be.
I borrow it from industry A and I take it over and I teach it to industry B, and
while I'm over there, I notice something they're doing that hardly anybody else is
doing, but could be.
So I borrow it from industry B and I take
it back and I teach it to industry a.
That's how this whole system of magnetic
marketing came to be.
It works, but if you're like almost every
other small business owner, there are three self-destructive myths of running
your business that we must deal with and eliminate from your thinking right from
the start. Number one, my business is different
number two. My advertising has to fit in with
industry norms because.
And fill in the blank with any reason you
like number three.
Tacky mail order kind of advertising
doesn't work and makes me look silly.
None of those concerns has any basis in
reality. This stuff certainly can work in your
business, and I've never seen an exception.
Here is a partial list of the kinds of businesses who've successfully applied
magnetic marketing, chiropractors, cleaning and chemical product
manufacturers, collectibles, numismatic coins, baseball cards, art and art
galleries, the computer industry, software marketing, consulting services.
Cosmetic and skin care products and spas.
Cosmetic surgery.
Dental practices. Financial planners hospitals industrial products.
Investment products and services.
Jewelry stores and artisans.
Multilevel and network marketing.
Nonprofit associations and charities.
Pet stores.
Physical therapists.
Recreational vehicle dealers.
Real estate agents and brokers.
Retail stores of all kinds.
Sales organizations.
Trade schools.
The travel industry.
Weight loss.
Nutrition and on and on and on South.
There's really no business this won't work for.
It also applies to all media, although soon here I'm going to zero in on one for
teaching purposes, then about it being unprofessional or embarrassing.
The better term is radically different and much more effective.
Yes, you may get some criticism, pushback from staff, kidding from peers.
You may be uncomfortable.
With it until it's results soothe your
nerves. But please be smart about this.
It is superior results that matter.
We're not in junior high anymore
obsessing over what other kids think about us.
Let's obsess over what works.
Just as an example, there's a magnetic
marketing system based three letter direct mail campaign that the owner of an
auto parts store has been using nonstop for 10 years, averaging 100$ back for
every dollar invested getting new customers, the 1st letter IS made to look
like their kids wrote it.
With crayons. It's from the kids.
It's full of misspelled words.
It's sloppy, obviously childish.
The tire manufacturer.
They're associated with that.
Offers shops Co-op ad dollars.
Refused to give them any for mailing this
letter because it is amateurish, they told the shop owners.
Surely you can do better than this.
Well, it'll be hard to do better than
100$ for every dollar invested.
So I want you to get out of your own way,
ignore the criticism from others, be different, and worry only about what
works. Now we can get busy building out your
magnetic marketing system.
It has three big building blocks, number
one a truly compelling, preferably irresistible marketing message number 2
high probability target marketing that identifies only those most likely to
respond, and number three the most appropriate effective combination of
media used to deliver your message to your market.
The first building block, then, is right message.
What do you say to your marketplace, to your past, present and future prospects,
clients and customers that is compelling, that is magnetic, that cannot be ignored,
that must be responded to, that draws them to you like a bright porch light on
a dark night draws moths? Do you have a great marketing message?
Most businesses don't.
Second, who you say it to and by
deliberate strategy, who you do not say it to.
Again, most businesses don't ever put real thought into who they're trying to
reach with their products and services.
And 3rd the media, how you deliver the
message to the market effectively, affordably, efficiently, in a way that
involves little or no manual labor and magnetically attracts people to you.
There are a few ironclad rules of magnetic marketing to keep in mind and
adhere to. Number one, there will always be an
offer. On the Internet, especially, there's a
popular idea that content is king.
I would disagree.
The sale is king.
All your marketing needs to have an offer
telling your ideal prospects exactly what to do and why they want to do it right
now. It should be irresistible and time
sensitive and give them some kind of.
Transformative value if they take action.
This is not just an implied offer like a store running ads has.
We're here, come on in.
This should not be a common offer like
the sale of the century this weekend, only more often it will be a lead
generation offer. As we've discussed, a great deal of
thought needs to go into your offer itself, number two there will be a reason
to respond now.
The hidden cost and failure in all
advertising and marketing is in the almost persuaded.
They were tempted to respond, they nearly responded.
They got right up to the edge of response, but they set it aside to do it
later, or to Mull over, or to check out other options.
When they get to that edge, we must reach across and pull them past it.
There must be a good reason for them not to stop short, or delay or ponder.
There must be.
Urgency number three there will be clear
instructions. Most people do a reasonably good job at
following directions. For the most part, they stop unread and
go on green, stand in the lines they're told to stand in, fill out the forms
they're given to fill out, and applaud when the applause sign comes on.
Most people are conditioned from infancy in every environment to do as they are
told. Marketers failures and disappointments
often result from giving confusing.
Directions or no directions at all, and
confused or uncertain consumers do nothing, and people rarely buy anything
of consequence without being asked.
You must walk your prospect through the
steps you want them to take in order to make the sale.
Number four there will be tracking and measurement.
If you want real profits from your marketing, you are no longer going to
permit any advertising, marketing or selling investments to be made without
direct and accurate tracking, measurement and accountability.
Forget about likes, links, opens, shares, reach, visibility, views, engagement.
All of that may be interesting, even indicative, but what matters is that.
For every dollar you spend, you can clearly identify how much comes back as a
result number five there will be follow.
When you invest in advertising and
marketing, you're not just paying for the customers you get, you are paying for
each lead you generate, every call, every walk, in every email every, reaction and
response of any kind.
Doing nothing with even one lead is like
flushing money down the toilet.
It is a serious lapse in judgment and
waste of precious.
Resources every time you fail to follow U
with every lead or every customer.
Number six results rule results rule
period. Do not let anyone confuse bamboozle or
convince you that anything else is of any importance.
Nobody's opinion counts, even yours.
The only thing that matters is the answer
to the question.
What results did I get?
When you implement all these into your marketing approach and marketing
messages, you change the way you communicate with your prospects and
customers dramatically and forever.
Now let's drill down on marketing
message. Most small businesses are out there with
no message at all.
A person opens a restaurant, a floor
shop, dental or law practice, a service business name, the type of business, and
his message is we're open for business.
Typically, he spends a lot of time and
energy worrying about what it looks like inside, which obviously nobody sees if we
don't get them in there in the 1st place.
And he worries about his sign and his
logo and his name, and then he opens the door and he waits for the customers to
come in. He hasn't thought about what he's going
to communicate to the marketplace about who he is, what he's all about.
That should make people want to do business with him.
A marketing message is a way of concisely.
And clearly saying to the right market, here's what I'm all about and here's why
you should choose me.
Every business has to craft a message
that separates them from their competitors and that clearly says to the
marketplace why they should choose them.
Every business has to back up and start
with what am I going to say to the marketplace and why is what I say going
to be interesting and appealing to the marketplace?
Fortunes have been built purely on the strength of great marketing messages, and
tremendous turnarounds in business have taken place as the result of great
marketing messages. Domino's Pizza was originally driven by a
marketing message which everybody came to know fresh, hot pizza delivered in 30
minutes or less, guaranteed.
That marketing message contains a great
example of a unique selling proposition, which I'll get deeper into in a second.
If you dissect it, you'll see some interesting things.
First of all, it doesn't claim to be all things to all people.
There's no mention of Mama's recipe from the old country, no mention of a special
sauce. In fact, there's not even any mention of
good pizza. It's a wonderful example of truth and
advertising. All it says is that it is going to get to
you while it's still hot and it's still fresh, and that they guarantee to do that
marketing message built an empire and a fortune for Tom Monaghan in a very short
period of time.
And built marketplace identity so that
you could probably still go out and stop 10 people on the street, throw the
generic word pizza at them, and seven or eight of them are going to immediately
respond to you.
With dominoes.
Would you have to ask yourself is if you go out in your marketplace, whatever
business you're in, if you're a florist and you go out into your marketplace and
you stop 10 people on the street and you say flowers, and seven or eight out of
those ten respond to you by giving you the name of your business?
How well are you going to be doing? You're going to be doing very well and
that's the power of a clear and compelling marketing message.
As I mentioned earlier, a U or unique selling proposition is the part of the
marketing message that differentiates you from any and all of your competition.
It answers a critical question coming to you from your prospective customer.
Why should I choose you versus any and every other provider of the same product
or service that you provide? So if you're a florist, my question is
why should I choose you as my florist, as opposed to all the other florists who are
up and down the street or who are inside my phone online?
Why should I choose you? You simply have to have a good answer to
that, and that's going to take a little bit of work.
But somewhere in your business there is a good answer, or you need to make one.
Now, for those of you sweating over Amazon, let me tell you something.
You can't be Amazon without your permission.
Their marketing message is the same for everything fast.
Kind of like dominoes in one day or less cheap or cheapest choices.
You won't beat them at that, but it's actually a pretty small territory.
You can't win in combat with them, with their message.
You need a different message of your own that you can win with.
Unfortunately, the first thing somebody does when we start to talk about unique
selling proposition is jump to the conclusion.
That there is nothing special about their business sometimes.
In rare instances, that's true.
That's when you have to do some creative
thinking about your business to make it into something unique.
Here are 10 questions you can ask yourself to help kickstart the process of
finding or creating your U.
Number one, what specifically do you do
that's truly different compared to competitors?
For dominoes? It was originally being there in 30
minutes or less.
More recently they revolutionized the
company against badly sagging sales by taking the worst ranked pizza to the best
ranked for taste and quality.
But that's actually the ante to being in
the game right now.
As I record this, nobody in that industry
has an answer to this.
Number one.
I work with clients as a marketing strategy consultant and as a direct
response copywriter. There are forests full of consultants and
an ocean of copywriters, but there are hardly any single humans who perform both
roles at a top tier level.
As a professional speaker, I've benefited
from being able to be a conference speaker and consult on the marketing of
the conference and write compelling sales copy for the conferences marketing there
is a forest full of speakers.
But there's no other human performing all
three of these roles.
Number two how do you uniquely benefit
your target market? Jk Rowling and her publisher of the Harry
Potter books made each new books release of exceptional benefit to independent
bookstores with the devised plan for big events books held back until release at
midnight, drawing huge numbers of kids and parents into these stores, milling
about at a party in costume snacking and browsing and buying other books for an
hour or more.
Before the clock struck 12, the target
market, the bookstore owner, was uniquely benefited.
And in reciprocity, Rowling got far more promotional work out of the store owners
than hundreds of other authors of other children's fantasy books.
Often special events and classes can attract new customers that would
otherwise ignore the business and provide added value to current customers as well
as the community at large.
In my area there is a local chain of
casual restaurants and Taverns called Winking Lizard, and a big benefit of
being a customer is a mind boggling number of special events held during
every month, some in the restaurants but also golf outings groups escorted to a
classic car show.
And the like some also benefiting
charities. This is so much a part of their business,
it essentially is their unique selling proposition.
Number three can you niche your target market in a way nobody else can or will?
A lawyer bill Hammond created Alzheimer's law, a subset of elder law essentially
wrapping traditional estate planning, Medicare and Medicaid spend down
planning, and other family legal matters inside a differently described package
positioned for families with a senior showing signs of or having been diagnosed
with dementia.
This enabled Bill to use the exact lead
generation strategies laid out in this system.
A chiropractor I handed seminars years ago developed a practice inside his
general practice with a specific program for pain free.
Flexibility enhanced golf so golfers with back problems could hit the ball farther
and straighter and play 18 holes without feeling like they were old and crippled
afterward. Similarly, this enabled the doctor to use
lead generation advertising in place of advertising ordinary chiropractic care in
an ordinary way and advertising the same free consult or exam every other
chiropractor did. Number four the opportunity gap what void
in the marketplace can you fulfill? So-called Robo advising is being marketed
to meet the needs of an underserved segment of the investor market.
Fast casual restaurants like the very successful Panera Bread chain filled a
gap between fast food chains like McDonald's and full service mid-priced
restaurants like Chili's, Applebee's and Olive Garden.
Number five can you add personality in a way that nobody else can?
My friend and client and an enthusiastic adopter of magnetic marketing, Ben Glass
is a personal injury attorney with a thriving practice who has done a fabulous
job of infusing his practice marketing with his personality, philosophy, and
life experiences. My client Ted Oakley's life story is
magnetic to his targeted clients, entrepreneurs who have built up and sold
companies. This doesn't really get you to AU, but
instead focuses on an affinity match, making the choice of providers of a
service about a unique trusted advisor.
You probably know of the famous and
popular magicians Penn and Teller.
They are the only magician team with one
of the partners who never speaks.
Sure, it's a gimmick, but it is a gimmick
that has served them well for decades.
Number six can you offer a superior
guarantee number seven can you deliver your product or service with exceptional
speed? There can easily be another 20 questions
like number six and number seven that dissect your product, services and
business and its marketing message into micro parts, anyone of which may yield
the USP. Geico Insurance has very successfully
made their advertising for the past 10 years about a tiny piece of what they do.
The price quote say 15 % in 15 minutes.
It has nothing to do with the products or
the services to policyholders.
Only with the process of buying coverage.
Guarantees are great paths to a USP, especially if guaranteeing what others
won't. A longtime client of mine and an early
adopter of magnetic marketing, Craig Proctor invented the guaranteed sale
program in real estate.
Radical, then still relatively rare
because most agents are scared of it.
When Craig went to sign up a home seller,
he offered a guarantee tied to the minimum acceptable selling price that if
he didn't sell the home for more than that amount within a specified number of
days, he would buy it himself.
Number eight what do people hate about
businesses in your category that you have the power to fix?
This is a very good question that can lead to a very magnetic marketing
message. Years ago I consulted with a chiropractor
who guaranteed no waiting on arrival for your appointment.
He made it clear he didn't even have a waiting room.
People hate arriving at doctor's offices on time and then waiting for 15 or 30 or
even 45 minutes.
His secret was a room full of.
Automatic heated massage chairs that the arrived patient was plunked into getting
therapy while actually waiting to get into the doctor and orthodontist client
of mine with five successful offices, Doctor Dustin Burleson discovered that
parents of kids coming in for braces worried about having to miss work or have
their kid missed school activities to fit into his offices available appointment
times. So he created a premium fee plan under
which no time off work.
And no missed activities would ever be
necessary, guaranteed. A lot of people hate waiting in lines.
A number of food service businesses, Starbucks included, are tackling that
with advance. Order by a on your mobile phone, your
order ready for pickup on arrival.
People hate waiting, period, and Uber is
capitalizing on that in its war with the taxicab industry.
People hate home contractors who start jobs and then stretch them out, leaving
them undone. For weeks, the companies in the one day
bathtub and shower business with the prefab units that fit over the existing
tub and shower have capitalized on this.
Number nine can you offer some kind of
pricing advantage over your competition? Rice is very tricky and discounting is
like handling lit dynamite.
I recommend reading my book no BS rice
strategy. Done wisely though, rice strategy can
provide or bolster a magnetic marketing message.
Sandals resorts for example moved all inclusive price from cruise ships to dry
land and it's supports their entire marketing message rooms to go uses
bundling with a single stated price for everything you see for the room.
Couch chair tables, lamps, throw rug, sofa sized painting.
Number ten what kind of special experience can you offer your customers?
We live in an experience economy.
People are pretty spoiled.
They can get just about everything delivered or experienced at home, like
live streaming of concerts.
Do you bowl?
Well, we have a virtual reality game for that.
Visit museums.
You can see all the same art online.
This mandates creating great customer experiences and interesting special
experiences. If you want to pry people out of their
cocoons, since you need to do this anyway, it might also lead to your USP,
or at least to temporary OU experiences that have a USP.
That final question number ten touches on something key what special thing can you
offer your customers? It's this process, the creation of
special things as offers, that's another key part of your magnetic marketing
experience. We call these special offers widgets, and
you can think of them as packages of services and goods and premiums and
experiences bundled together.
Widget making is an important marketing
skill. Once you've got it, you'll use it over
and over again every day in your business on a simple level, if we go back to the
pizza business as an example.
They're widget of the week, maybe 2
themed pizzas like NBA Playoffs for a special price, plus a leader of Coke and
four side salads free.
They're not just saying come and buy
pizza from us, they're saying get the NBA Playoffs, watch party dinner box.
One of the best examples that I've seen and that I know quite a bit about comes
from Las Vegas and the hotel and casino business where pretty much everybody
offers the same thing, a place to come and lose.
A lot of money and have a good time doing it well.
A lot of lights and pretty girls.
For decades that was the business in Las
Vegas. It's changed now to be less about
gambling and more about restaurants, nightclubs and shopping.
But that's a recent metamorphosis and the jury is still out on it.
Years ago, an amazing entrepreneur, Bob Stupak, took over the worst and last
hotel on the strip and had to find a very different way to get people to come and
stay at that hotel and gamble in that casino.
He didn't have a tremendous amount of money at the time to do advertising and
marketing with so the conventional ways that Las Vegas hotels market themselves
was pretty much out for him.
So Bob sat down and he turned the hotel
business and the casino business in Las Vegas into a very specific widget.
That he could hold up and people could see and get a grip on and understand and
be attracted by and by in advance of use.
Let me describe his widget.
Ask yourself if you would respond to it, presuming you were convinced it was real.
Give me three hundred ninety six dollars and I'll give you 2 nights, three days in
my hotel in one of the deluxe suites.
There will be a bottle of champagne
waiting for you when you arrive.
You can have unlimited drinks the entire
time you're here, whether you're gambling or not.
Even if you're sitting in one of the lounges and enjoying the entertainment,
you pay nothing more for your drinks.
More importantly, for your 396$ I'm going
to give you 600$ of my dollars to gamble with in my casino.
His widget included the room.
It included the drinks.
It included some extras like the Champagne and souvenir dice and show
tickets. Edit included 600$ to gamble with while
you were at his casino.
Just for the record, the 600$ was match
play for even money wagers, with wins paid his exchange of the promotional
dollars for real ones.
But that's all just details.
This widget turned that little hotel, which at the time that this started was
on a Motel 6 level, into one of the largest and fastest growing hotels on the
Las Vegas Strip.
In its time called Bob Stupak's Vegas
World, it is now the stratosphere.
You may recall seeing Bob's full page ads
for this widget in parade.
In Sports Illustrated, in Playboy, in
dozens and dozens of magazines and newspapers all across the country.
Bob filled his rooms by selling that widget, and that was really the business
that he was in, the business of selling that widget.
He didn't advertise any other type of accommodations.
He didn't bother advertising his hotel as a hotel.
He concentrated all his efforts and all his energy and all his resources on
selling that widget.
There are a couple of very interesting
side points. He ran his hotel with between 90 % and
100 % occupancy on a consistent basis.
As a result of these widgets, that
created overflow. So he bought a second hotel off the strip
and ran shuttle buses to get the people back and forth.
Even more interesting, his widget provided him with a cash flow advantage
that no other hotel or casino had at the time these packages were prepaid.
You bought your 396$ package today, but you might not actually make reservations
and go to the hotel until a month later, six months later, even a year later.
In the interim, Bob exchanged your three hundred ninety six dollars for a
certificate, a piece of AER, which entitled you to all the benefits that I
described. He had your 396$ in a bank account
earning interest or funding construction and remodeling during that time that it
was not redeemed.
If you study that example closely, you
see that a fairly mundane and ordinary business, the hotel business and the
hotel casino business, was turned into a.
Totally different business, a different
business was invented within the business, and that new and different
business became the widget that was sold to the public.
And that's exactly the thinking process that you need to go through.
Simply by listening to session one, you've taken a very important first step.
If you get at least one great idea from this program, it will pay for itself over
and over again.
But to make that happen, you must do more
than just listen.
You need to act on what?
You've discovered don't just absorb this valuable information, use it.
In session number two.
Dan will reveal the power of creating
irresistible offers, also known as widgets for your products and services,
how to pinpoint the exact target market for your perfect customer, specific
strategies to make sure your carefully crafted marketing messages get noticed
and considered, and a whole lot more.
It's all critical information you need to
know, so check it out without delay.
Thank you for listening.
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