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These are the user uploaded subtitles that are being translated: 1 00:00:05,273 --> 00:00:08,376 I'm Gordon Ramsay, and I'm hitting the road. 2 00:00:11,746 --> 00:00:14,482 I'm heading to restaurants all across America... 3 00:00:14,515 --> 00:00:16,317 Oh, my God, no, no. 4 00:00:16,351 --> 00:00:18,018 - On the brink... - you! 5 00:00:18,052 --> 00:00:18,886 Of collapse. 6 00:00:18,919 --> 00:00:20,455 They're sat in blood. 7 00:00:20,488 --> 00:00:22,290 What are you waiting for, a death? 8 00:00:22,323 --> 00:00:24,292 But having endured so many kitchen disasters 9 00:00:24,325 --> 00:00:25,493 over the years... 10 00:00:25,526 --> 00:00:27,995 There's a mouse in here. 11 00:00:28,028 --> 00:00:29,764 I know that I need to do something 12 00:00:29,797 --> 00:00:32,767 I've never, ever done before. 13 00:00:32,800 --> 00:00:35,270 I must try to save each of these restaurants... 14 00:00:35,303 --> 00:00:37,272 in just 24 hours. 15 00:00:37,305 --> 00:00:38,573 That's not a lot of time. 16 00:00:38,606 --> 00:00:39,974 I'm scared we're not gonna finish. 17 00:00:41,542 --> 00:00:43,511 Because in this age of social media, 18 00:00:43,544 --> 00:00:44,979 where every customer is a critic... 19 00:00:45,012 --> 00:00:47,748 If you want fast service and good drinks, don't go here. 20 00:00:47,782 --> 00:00:49,417 Next one, one star, the food looks gross 21 00:00:49,450 --> 00:00:50,785 when it comes out of the kitchen. 22 00:00:50,818 --> 00:00:52,320 Oh, my God. 23 00:00:52,353 --> 00:00:55,990 Your business can succeed or fail overnight. 24 00:00:56,023 --> 00:00:57,992 But when people know I'm coming, 25 00:00:58,025 --> 00:01:00,261 they tend to hide what's really going on. 26 00:01:00,295 --> 00:01:03,464 So this time, I'll need to be covert, 27 00:01:03,498 --> 00:01:05,166 hiding cameras in the restaurants 28 00:01:05,200 --> 00:01:07,368 and myself in plain sight... 29 00:01:07,402 --> 00:01:09,737 Catch of the day, hepatitis B. 30 00:01:09,770 --> 00:01:11,339 To catch them all red-handed. 31 00:01:11,372 --> 00:01:12,807 I had to stop you from eating in there, 32 00:01:12,840 --> 00:01:14,375 and this is the reason why. 33 00:01:14,409 --> 00:01:15,776 Oh, my God, no! 34 00:01:15,810 --> 00:01:17,245 If I have any hope of saving them... 35 00:01:17,278 --> 00:01:19,380 Bless thy soul, may I come out in one piece. 36 00:01:19,414 --> 00:01:20,648 I'll have to go to hell and back... 37 00:01:20,681 --> 00:01:22,049 Oh, my God. 38 00:01:22,082 --> 00:01:23,184 In 24 hours. 39 00:01:34,094 --> 00:01:36,597 I've just arrived in Congers, New York. Look at it. 40 00:01:36,631 --> 00:01:40,034 This is a stunning, picturesque lakeside community 41 00:01:40,067 --> 00:01:44,272 that is literally 60 minutes outside Manhattan. 42 00:01:45,973 --> 00:01:47,375 The good news about this area, 43 00:01:47,408 --> 00:01:50,511 it's such a melting pot of different cultures and cuisines. 44 00:01:50,545 --> 00:01:53,113 But there's one that sticks out as the very best, 45 00:01:53,147 --> 00:01:55,316 and that is a New York Italian. 46 00:01:55,350 --> 00:01:57,151 This family Italian-owned restaurant 47 00:01:57,184 --> 00:01:58,786 was once very successful, 48 00:01:58,819 --> 00:02:02,056 but since the son, Vinny Vasti, has been at the helm, 49 00:02:02,089 --> 00:02:06,093 the restaurant and the family have been falling apart. 50 00:02:06,126 --> 00:02:08,329 My name is Theodora Vasti Barbato. 51 00:02:08,363 --> 00:02:11,098 I am a part-owner of Bella Gianna's family restaurant. 52 00:02:11,131 --> 00:02:12,967 It originally started with my brother, Vincent, 53 00:02:13,000 --> 00:02:16,337 and my father, Frank, and my husband, Frank. 54 00:02:16,371 --> 00:02:18,239 When we first opened, we did very well. 55 00:02:18,273 --> 00:02:20,040 All right, anyone else need anything? 56 00:02:20,074 --> 00:02:21,509 It's been my dream. 57 00:02:21,542 --> 00:02:24,044 Since I'm a little boy, this is all I ever wanted to be. 58 00:02:24,078 --> 00:02:26,347 You know, I told my wife, "This is gonna make us rich," 59 00:02:26,381 --> 00:02:29,984 and it did nothing but cause issues within our family. 60 00:02:30,017 --> 00:02:31,319 Okay, every day, I'm here. Every day, I'm here. 61 00:02:31,352 --> 00:02:32,620 Nobody said you weren't, Vin. 62 00:02:32,653 --> 00:02:34,422 I just fixed the toilet in the bowl. 63 00:02:34,455 --> 00:02:37,191 In the last few years, business started to decline. 64 00:02:40,094 --> 00:02:42,062 Every year, it got a little worse and worse. 65 00:02:42,096 --> 00:02:44,632 And then my brother-in-law, Frankie, passed away... 66 00:02:44,665 --> 00:02:48,936 We lost Frank approximately a year ago. 67 00:02:48,969 --> 00:02:51,906 So now it was just me here, by myself. 68 00:02:51,939 --> 00:02:53,941 And since Frankie passed, 69 00:02:53,974 --> 00:02:57,111 it affects maybe the way I talk and the way I do things. 70 00:02:57,144 --> 00:02:59,046 Yeah, you're a partner! What are you here? 71 00:02:59,079 --> 00:03:00,481 What do you do anything... with the place? 72 00:03:00,515 --> 00:03:02,182 I wasn't here. I went back to work. 73 00:03:02,216 --> 00:03:04,719 I can get a little crazy every now and then. 74 00:03:04,752 --> 00:03:07,087 Then don't be blaming everything on me! 75 00:03:07,121 --> 00:03:08,456 He'll be yelling in the same breath 76 00:03:08,489 --> 00:03:11,426 and then be crying in the second breath. 77 00:03:11,459 --> 00:03:14,161 Vinny gets out of control sometimes...uh, a lot of times. 78 00:03:14,194 --> 00:03:15,863 You know, we have some screaming matches, 79 00:03:15,896 --> 00:03:16,864 you know, throwing things. 80 00:03:16,897 --> 00:03:18,633 It gets really bad sometimes. 81 00:03:18,666 --> 00:03:20,301 -Where is it? -He just told you. 82 00:03:20,335 --> 00:03:21,402 Once again, I don't get it. 83 00:03:21,436 --> 00:03:22,637 asinine. 84 00:03:22,670 --> 00:03:24,004 - The whole kitchen's. - Go outside. 85 00:03:24,038 --> 00:03:25,306 Go the business up more. 86 00:03:25,340 --> 00:03:26,407 you. 87 00:03:26,441 --> 00:03:28,008 When my dad's in a bad mood at work, 88 00:03:28,042 --> 00:03:29,310 you just don't wanna be near him. 89 00:03:29,344 --> 00:03:30,611 You don't wanna be here. 90 00:03:30,645 --> 00:03:32,279 So done. 91 00:03:32,313 --> 00:03:34,649 The restaurant and Vinny are both at breaking point. 92 00:03:34,682 --> 00:03:37,885 If it wasn't for my dad shoveling money in every month, 93 00:03:37,918 --> 00:03:39,320 the doors would be closed. 94 00:03:39,354 --> 00:03:41,589 Money for the mortgage 95 00:03:41,622 --> 00:03:43,758 has to come out of my retirement account. 96 00:03:43,791 --> 00:03:46,394 I think it's overdrawn, like, $900. 97 00:03:46,427 --> 00:03:49,830 I would say I'm out of pocket maybe $1.2 million. 98 00:03:49,864 --> 00:03:51,599 This thing is a burden on all of us. 99 00:03:51,632 --> 00:03:53,568 But family comes first. 100 00:03:53,601 --> 00:03:55,202 The stress of the restaurant 101 00:03:55,235 --> 00:03:58,406 and the stress Vincent puts on my parents 102 00:03:58,439 --> 00:04:00,908 have kind of torn us apart a little bit. 103 00:04:00,941 --> 00:04:03,277 My dad's dream was to own a successful restaurant, 104 00:04:03,310 --> 00:04:05,646 and since it didn't turn out that way, 105 00:04:05,680 --> 00:04:08,416 I think that's why my family has so many issues. 106 00:04:08,449 --> 00:04:11,151 I think if things did work out the way he wanted to, 107 00:04:11,185 --> 00:04:13,688 then my family would be so much happier all around. 108 00:04:18,359 --> 00:04:19,794 Now, I'm hoping I can turn this restaurant around 109 00:04:19,827 --> 00:04:21,362 in 24 hours, 110 00:04:21,396 --> 00:04:23,898 but I needed to know the issues 111 00:04:23,931 --> 00:04:25,966 before I even stepped foot inside, 112 00:04:26,000 --> 00:04:27,602 so my team told the restaurant 113 00:04:27,635 --> 00:04:29,637 that they are trying out for a renovation series. 114 00:04:29,670 --> 00:04:31,238 While they're being interviewed, 115 00:04:31,271 --> 00:04:33,374 we installed hidden cameras throughout the restaurant 116 00:04:33,408 --> 00:04:35,610 and have been secretly recording surveillance footage 117 00:04:35,643 --> 00:04:37,878 since we left. 118 00:04:41,081 --> 00:04:44,084 Now, if I'm going into an Italian restaurant undercover, 119 00:04:44,118 --> 00:04:46,821 I've gotta get slick with my disguise. 120 00:04:51,859 --> 00:04:54,962 Right, time to take the family for an Italian. 121 00:04:54,995 --> 00:04:55,963 Who's hungry? 122 00:04:55,996 --> 00:04:56,997 -I am. -Us. 123 00:04:57,031 --> 00:04:58,633 Let's go. 124 00:04:58,666 --> 00:05:00,701 This disguise pays homage to one of my favorite comedies... 125 00:05:00,735 --> 00:05:02,470 - This thing stinks. 126 00:05:02,503 --> 00:05:04,705 The "National Lampoon" vacation movies. 127 00:05:06,874 --> 00:05:08,543 Is this legal? 128 00:05:08,576 --> 00:05:10,611 This is great. 129 00:05:10,645 --> 00:05:12,647 Hopefully, our meal is less disastrous 130 00:05:12,680 --> 00:05:14,348 than some of their vacations. 131 00:05:14,381 --> 00:05:16,116 Oh, man. 132 00:05:16,150 --> 00:05:19,119 -Here we go. -Give me some macaronis. 133 00:05:19,153 --> 00:05:20,320 -How are you? -Hi. 134 00:05:20,354 --> 00:05:21,321 Hey, can we get a table of four, please? 135 00:05:21,355 --> 00:05:22,690 -Sure, right this way. -Yeah. 136 00:05:22,723 --> 00:05:24,124 When you walk into Bella Gianna's, 137 00:05:24,158 --> 00:05:26,360 your first instinct is to walk right back out. 138 00:05:26,393 --> 00:05:28,262 Set them on table 23, please. 139 00:05:28,295 --> 00:05:29,997 I'm sorry? 43? 140 00:05:30,030 --> 00:05:31,699 How depressing is this décor? 141 00:05:31,732 --> 00:05:34,802 The tacky décor and the uninviting staff 142 00:05:34,835 --> 00:05:37,071 makes you feel immediately unwelcome. 143 00:05:37,104 --> 00:05:38,706 You need a few minutes, or are you ready? 144 00:05:38,739 --> 00:05:40,274 -No. -Um... 145 00:05:40,307 --> 00:05:42,409 Nope what? "Nope, we're ready"? "Nope, we need a few minutes"? 146 00:05:42,443 --> 00:05:45,646 Okay, can we order the calamari frittiti... 147 00:05:45,680 --> 00:05:48,082 We've ordered a variety of classic Italian dishes. 148 00:05:48,115 --> 00:05:49,984 And spaghetti and meatballs? 149 00:05:50,017 --> 00:05:51,519 Very good. I'll be right back. 150 00:05:51,552 --> 00:05:52,953 Thank you. 151 00:05:52,987 --> 00:05:54,421 If you can't do these staples properly... 152 00:05:54,455 --> 00:05:56,624 Fried calamari, baked clams chopped first, 153 00:05:56,657 --> 00:05:58,425 and a family salad. 154 00:05:58,459 --> 00:05:59,694 You have no business 155 00:05:59,727 --> 00:06:01,261 being in the restaurant business. 156 00:06:01,295 --> 00:06:02,797 I have the two appetizers. 157 00:06:02,830 --> 00:06:05,199 Yeah, go ahead. Go for it. 158 00:06:05,232 --> 00:06:06,834 So this is... 159 00:06:06,867 --> 00:06:10,037 That's the baked clams. Take one and say a prayer. 160 00:06:10,070 --> 00:06:11,939 Let's see what I've got in mine, then. 161 00:06:13,474 --> 00:06:14,975 Clams are really salty. 162 00:06:15,009 --> 00:06:16,944 I know, it tastes like I'm eating just bread crumbs. 163 00:06:16,977 --> 00:06:19,480 I have no clam in mine either, so clam with no clam. 164 00:06:19,514 --> 00:06:20,881 -Did you get a clam? -Nope. 165 00:06:20,915 --> 00:06:22,517 I don't think so. 166 00:06:22,550 --> 00:06:25,052 Calamari is rubbery. It's not even crispy. 167 00:06:25,085 --> 00:06:26,186 They taste old. 168 00:06:26,220 --> 00:06:27,788 If you like, I can give you a little 169 00:06:27,822 --> 00:06:29,490 on each of your dish, if you want. 170 00:06:29,524 --> 00:06:32,392 -These clams are horrendous. -Okay. 171 00:06:32,426 --> 00:06:33,594 There is not a clam in there. 172 00:06:33,628 --> 00:06:35,095 Okay, dear, I'd be more than happy 173 00:06:35,129 --> 00:06:36,864 - to take them off the check. - Yeah, please. 174 00:06:36,897 --> 00:06:38,499 You got it. 175 00:06:38,533 --> 00:06:41,135 Whatever you want, dear. 176 00:06:41,168 --> 00:06:42,336 - Lou! - Yes? 177 00:06:42,369 --> 00:06:43,504 Clams sucked. 178 00:06:43,538 --> 00:06:44,939 Okay, listen, you gotta stop. 179 00:06:44,972 --> 00:06:47,241 -Okay, I... -My clams suck, my sister sucks. 180 00:06:47,274 --> 00:06:48,809 -You gotta stop. -Okay. 181 00:06:50,144 --> 00:06:51,546 Can you hear that shouting? 182 00:06:51,579 --> 00:06:53,113 No clams in the clams, no nothing. 183 00:06:53,147 --> 00:06:54,348 Yeah, there's no clam in the clam, huh? 184 00:06:54,381 --> 00:06:55,683 - Okay, whatever. - That's why they ate 185 00:06:55,716 --> 00:06:56,851 - the whole thing. - Yeah, I know. 186 00:06:56,884 --> 00:06:58,252 Yeah, okay. 187 00:06:58,285 --> 00:06:59,687 Give it up, you can cook yourself. 188 00:06:59,720 --> 00:07:01,121 There you go. Cook yourself. 189 00:07:01,155 --> 00:07:02,523 Yeah, I know, 'cause I'm the one saying this. 190 00:07:02,557 --> 00:07:03,891 - I'm making it up. - Clams suck. 191 00:07:03,924 --> 00:07:04,892 Yeah, I know. All of a sudden, the clams suck now. 192 00:07:04,925 --> 00:07:05,960 The customer doesn't like it. 193 00:07:05,993 --> 00:07:07,762 Yeah, look at my salad. 194 00:07:07,795 --> 00:07:09,396 This salad is appalling. 195 00:07:09,429 --> 00:07:11,065 Oh, it's dead. 196 00:07:11,098 --> 00:07:13,500 - Don't eat the dressing. 197 00:07:13,534 --> 00:07:15,670 It smells like the back seat of my car. 198 00:07:15,703 --> 00:07:17,371 Spaghetti and meatballs. 199 00:07:17,404 --> 00:07:20,007 Eggplant Parm. 200 00:07:20,040 --> 00:07:22,677 So let's say a little prayer for the entrées. 201 00:07:22,710 --> 00:07:24,444 Dear Lord, we're about to receive, 202 00:07:24,478 --> 00:07:27,682 may we not end up in the ER. 203 00:07:27,715 --> 00:07:29,283 Thank you. 204 00:07:32,987 --> 00:07:34,589 That's horrendous. Oh, my God. 205 00:07:34,622 --> 00:07:36,023 Oh, my God, that looks like 206 00:07:36,056 --> 00:07:37,792 the inside of my grandfather's underpants. 207 00:07:37,825 --> 00:07:39,093 That looks like a placenta. 208 00:07:39,126 --> 00:07:41,028 I would not feed this to my dog. 209 00:07:41,061 --> 00:07:43,097 - How we doing? - This is horrendous. 210 00:07:43,130 --> 00:07:45,165 Horrendous meaning you want me to take it away? 211 00:07:45,199 --> 00:07:47,234 -You didn't like it, dear? -It was horrible. 212 00:07:47,267 --> 00:07:48,703 -Okay, great. -How you doing? 213 00:07:48,736 --> 00:07:50,304 Take it away, Daniel, please. 214 00:07:50,337 --> 00:07:53,073 You know what? If you like, the whole dinner's on me. 215 00:07:53,107 --> 00:07:54,274 Enjoy, okay? 216 00:07:54,308 --> 00:07:56,076 Okay, well, you don't have to be nasty. 217 00:07:56,110 --> 00:07:58,045 -Dear, you don't like anything. -You don't have to be nasty 218 00:07:58,078 --> 00:07:59,680 -with me. -I'm not nasty at all, dear. 219 00:08:01,115 --> 00:08:02,583 -Thank you. -Wow. 220 00:08:02,617 --> 00:08:04,852 Is he always like that? 221 00:08:04,885 --> 00:08:07,588 Is he always angry? 222 00:08:07,622 --> 00:08:09,556 Sir? Oh, my Lord. 223 00:08:09,590 --> 00:08:11,525 It's like they're scared of him. 224 00:08:11,558 --> 00:08:13,427 They said the veal sucked, the eggplant sucked, 225 00:08:13,460 --> 00:08:14,862 this sucked, everything sucks. 226 00:08:14,895 --> 00:08:16,664 It's all . I'm done. 227 00:08:16,697 --> 00:08:18,933 So done.. 228 00:08:18,966 --> 00:08:20,935 See you in a minute. I've seen enough. 229 00:08:20,968 --> 00:08:22,536 Please, thank you. 230 00:08:22,569 --> 00:08:23,871 Where's Daniel? You know what? 231 00:08:23,904 --> 00:08:25,906 Why don't you buy them coffee and dessert, too, 232 00:08:25,940 --> 00:08:27,574 so they complain about that too? 233 00:08:27,608 --> 00:08:30,177 Tell 'em it's on me, everything, 'cause our food sucks. 234 00:08:31,779 --> 00:08:34,214 I really .. 235 00:08:40,387 --> 00:08:41,922 Oh, man. 236 00:08:41,956 --> 00:08:44,659 That was absolutely shocking. 237 00:08:44,692 --> 00:08:46,727 I've got no idea what this guy's gonna do. 238 00:08:46,761 --> 00:08:47,762 Half-assed. 239 00:08:47,795 --> 00:08:49,063 But let me tell you something... 240 00:08:49,096 --> 00:08:50,297 No one understands! 241 00:08:50,330 --> 00:08:53,167 In about 60 seconds, we'll find out. 242 00:08:55,369 --> 00:08:57,104 -Um, Vinny, right? -Yep. 243 00:08:59,807 --> 00:09:02,777 Can you, uh, go into the kitchen and get everybody out, please? 244 00:09:02,810 --> 00:09:04,879 -Get everybody out? -Now, thank you. 245 00:09:06,613 --> 00:09:08,248 It's Gordon Ramsay. 246 00:09:08,282 --> 00:09:10,550 We need everybody in the kitchen. 247 00:09:10,584 --> 00:09:12,386 Uh, young man, you can come over. 248 00:09:13,988 --> 00:09:15,890 That's Gordon Ramsay. 249 00:09:15,923 --> 00:09:17,257 -That's it? -Yes. 250 00:09:17,291 --> 00:09:19,026 -You shut everything down? -Yep. 251 00:09:19,059 --> 00:09:22,362 Ladies and gentlemen, listen up, stop eating. 252 00:09:22,396 --> 00:09:23,831 Gentlemen, knife and forks down. 253 00:09:23,864 --> 00:09:27,201 The restaurant is closed. 254 00:09:27,234 --> 00:09:28,869 First of all, I've just witnessed 255 00:09:28,903 --> 00:09:30,604 one of the most appalling lunches 256 00:09:30,637 --> 00:09:33,708 I've ever eaten. 257 00:09:33,741 --> 00:09:35,676 My guests couldn't even find a clam. 258 00:09:35,710 --> 00:09:38,378 The salad was rotten, 259 00:09:38,412 --> 00:09:41,515 and the dressing tasted like it was made ten years ago. 260 00:09:41,548 --> 00:09:44,418 Um, when you attacked my guests, 261 00:09:44,451 --> 00:09:45,986 is that how you deal with customers? 262 00:09:46,020 --> 00:09:48,723 I thought they were very irritating from the beginning. 263 00:09:48,756 --> 00:09:49,990 I just wanted them to know. 264 00:09:50,024 --> 00:09:52,059 I'm amazed you can stand up straight. 265 00:09:52,092 --> 00:09:54,194 The size of the chip on your shoulder. 266 00:09:54,228 --> 00:09:56,030 What size chip should I have? 267 00:09:56,063 --> 00:09:57,564 - Let me just ask ya. - As a maître d'... 268 00:09:57,597 --> 00:10:00,267 My dad put $1 million in the place that I'm failing him. 269 00:10:00,300 --> 00:10:01,736 What chip do you want on me? The restaurant's on me! 270 00:10:01,769 --> 00:10:05,405 No chip! No chip. No chip. 271 00:10:05,439 --> 00:10:06,941 Because if you're not in that fit state of mind 272 00:10:06,974 --> 00:10:09,509 to respect what little customers you have, 273 00:10:09,543 --> 00:10:11,712 you shouldn't be in here... 274 00:10:11,746 --> 00:10:13,047 -Okay. -Period! 275 00:10:13,080 --> 00:10:14,048 Okay. 276 00:10:14,081 --> 00:10:15,716 I got a question for both of you. 277 00:10:15,750 --> 00:10:17,551 Do you want my help? Yes or no? 278 00:10:17,584 --> 00:10:19,253 Yes, I do. 279 00:10:20,788 --> 00:10:22,589 I need it more than my life. 280 00:10:25,159 --> 00:10:26,761 Ladies, gentlemen, 281 00:10:26,794 --> 00:10:29,864 I need all of you out of this restaurant, 282 00:10:29,897 --> 00:10:31,498 and I want you to follow me now. 283 00:10:33,300 --> 00:10:34,468 Let's go. 284 00:10:37,371 --> 00:10:39,406 - Let's go, please. - Oh, Hell On Wheels. 285 00:10:39,439 --> 00:10:41,809 - Hell On Wheels. - This is Hell On Wheels. 286 00:10:41,842 --> 00:10:44,444 It is the engine room and the heartbeat 287 00:10:44,478 --> 00:10:45,612 of my operation. 288 00:10:45,645 --> 00:10:48,282 The talent and the amount of knowledge 289 00:10:48,315 --> 00:10:51,018 inside that truck is extraordinary. 290 00:10:51,051 --> 00:10:52,352 Listen carefully. 291 00:10:52,386 --> 00:10:53,921 There's something you should know. 292 00:10:53,954 --> 00:10:57,724 My team has been coming to this restaurant undercover 293 00:10:57,758 --> 00:10:59,927 for quite some time 294 00:10:59,960 --> 00:11:02,162 to find out what is really going on. 295 00:11:02,196 --> 00:11:05,132 I'd like all of you to take a look at what I discovered 296 00:11:05,165 --> 00:11:08,302 whilst my team were undercover. 297 00:11:08,335 --> 00:11:12,039 Please, pay attention, all of you. 298 00:11:12,072 --> 00:11:14,474 I think the restaurant, it is very old-fashioned. 299 00:11:14,508 --> 00:11:16,210 We now only had ten people all week. 300 00:11:16,243 --> 00:11:17,912 I made more money when I was 16. 301 00:11:17,945 --> 00:11:19,446 In the kitchen, it smells. 302 00:11:19,479 --> 00:11:21,348 Like, it has a smell. 303 00:11:21,381 --> 00:11:23,450 Oh, my God. 304 00:11:23,483 --> 00:11:25,585 What is wrong with you? 305 00:11:27,487 --> 00:11:30,290 Oh, my Lord. 306 00:11:30,324 --> 00:11:32,860 Oh,. 307 00:11:32,893 --> 00:11:34,494 Don't laugh. It's not funny. 308 00:11:34,528 --> 00:11:36,596 What I saw in the video was disgusting. 309 00:11:36,630 --> 00:11:38,098 I couldn't believe I ate there. 310 00:11:38,132 --> 00:11:39,666 It was dis...ugh, it was gross. 311 00:11:39,699 --> 00:11:41,268 I wanna...I wanted to puke. 312 00:11:41,301 --> 00:11:43,303 Don't be blaming everything on me! 313 00:11:43,337 --> 00:11:45,405 Well, why is this business going down in the dumps? 314 00:11:45,439 --> 00:11:47,274 Everyone blames me! 315 00:11:47,307 --> 00:11:49,409 -I'm sick of it! -Oh, come on. 316 00:11:49,443 --> 00:11:50,777 Vinny loses his temper, 317 00:11:50,811 --> 00:11:52,479 the place, it becomes a frenzy. 318 00:11:52,512 --> 00:11:54,815 - asinine. - The whole kitchen's. 319 00:11:57,651 --> 00:11:59,053 No, listen, I'm cooking my. 320 00:11:59,086 --> 00:12:01,555 - Go yourself. - you. 321 00:12:01,588 --> 00:12:04,992 I'm stuck here, destroying my family! 322 00:12:05,025 --> 00:12:06,827 This is what you wanted. This is your dream. 323 00:12:06,861 --> 00:12:08,528 Right! It's my dream. 324 00:12:08,562 --> 00:12:10,030 I everybody. 325 00:12:10,064 --> 00:12:12,432 I live with that every day. 326 00:12:12,466 --> 00:12:14,969 Un--believable. 327 00:12:17,171 --> 00:12:18,772 Let me tell you something. 328 00:12:18,805 --> 00:12:21,341 Even though it may appear that all of you have given up... 329 00:12:21,375 --> 00:12:23,810 Maybe I'm bitter, hateful, 330 00:12:23,844 --> 00:12:26,613 and disgusted inside and it shows, 331 00:12:26,646 --> 00:12:28,148 - but I never gave up! - Okay... 332 00:12:28,182 --> 00:12:29,950 Don't say I gave up! 333 00:12:33,620 --> 00:12:36,290 It's disgusting behavior, Vinny. 334 00:12:36,323 --> 00:12:38,692 Did you ever have to fail your father every day? 335 00:12:40,627 --> 00:12:43,263 Did you? I'm asking you a question. 336 00:12:43,297 --> 00:12:45,365 My father died 20 years ago. 337 00:12:46,901 --> 00:12:48,468 Okay, I'm very sorry for that, 338 00:12:48,502 --> 00:12:50,470 'cause Dad and Mom mean everything to me. 339 00:12:50,504 --> 00:12:52,672 If you failed your father every day, 340 00:12:52,706 --> 00:12:53,908 let me say it the right way, 341 00:12:53,941 --> 00:12:56,043 would you feel good about every day going to work? 342 00:12:56,076 --> 00:12:57,444 -If...if... -Would you? 343 00:12:57,477 --> 00:12:59,013 I'm asking you a question. 344 00:13:13,227 --> 00:13:15,395 It's no wonder 345 00:13:15,429 --> 00:13:17,731 that the customers are few and far between. 346 00:13:17,764 --> 00:13:20,734 Right now, you need to clean up your attitude. 347 00:13:21,868 --> 00:13:23,237 Are you committed? 348 00:13:23,270 --> 00:13:25,205 -Yes, I am. -Good. 349 00:13:25,239 --> 00:13:28,442 I haven't got months. I haven't got weeks. 350 00:13:28,475 --> 00:13:32,446 I've got 24 hours to turn this business around. 351 00:13:32,479 --> 00:13:36,250 But if you can't give me your best in 24 hours, 352 00:13:36,283 --> 00:13:38,518 trust me, you may as well close the door. 353 00:13:38,552 --> 00:13:40,754 With the reopening in less than 24 hours, 354 00:13:40,787 --> 00:13:42,789 we're in a race against time. 355 00:13:42,822 --> 00:13:45,292 My team have installed clocks throughout the restaurant 356 00:13:45,325 --> 00:13:47,661 to track our impending deadline. 357 00:13:47,694 --> 00:13:50,464 Customers, I'm picking up those checks, 358 00:13:50,497 --> 00:13:52,199 but what I am gonna ask you to do 359 00:13:52,232 --> 00:13:54,501 is to come back here 24 hours' time 360 00:13:54,534 --> 00:13:58,738 and taste what an Italian restaurant should taste like. 361 00:13:58,772 --> 00:14:00,674 Understood? Good. 362 00:14:00,707 --> 00:14:04,644 'Cause the clock...starts...now. 363 00:14:07,481 --> 00:14:10,217 Now, get on your cell phones 364 00:14:10,250 --> 00:14:13,187 and tell everybody you're not coming home for 24 hours. 365 00:14:13,220 --> 00:14:14,955 I'll meet you back in the restaurant. 366 00:14:14,989 --> 00:14:16,190 Get on your phones. 367 00:14:16,223 --> 00:14:18,092 - Is he serious? - Yep. 368 00:14:18,125 --> 00:14:20,727 I don't know if they'll be able to do Bella Gianna's 369 00:14:20,760 --> 00:14:22,429 over again in 24 hours. 370 00:14:22,462 --> 00:14:24,764 After what I saw, I don't think so. 371 00:14:24,798 --> 00:14:28,302 I'll call you when I could, okay? 372 00:14:28,335 --> 00:14:29,736 Oh, wonderful. 373 00:14:29,769 --> 00:14:32,339 My brother's the most stubbornest person I know. 374 00:14:32,372 --> 00:14:34,608 I think today, here at Bella Gianna's, 375 00:14:34,641 --> 00:14:37,111 what I witness could be Vinny's wake-up call. 376 00:14:37,144 --> 00:14:39,546 -I'm sweating. -You sweat in the shower. 377 00:14:39,579 --> 00:14:42,382 Okay, right, so is everybody here? 378 00:14:42,416 --> 00:14:43,917 - Yes, Chef. - Where is young Olivia? 379 00:14:43,950 --> 00:14:46,353 Um, young lady, you are 16, right? 380 00:14:46,386 --> 00:14:47,654 -17. -17. 381 00:14:47,687 --> 00:14:49,523 -So you've got school tomorrow? -Yeah. 382 00:14:49,556 --> 00:14:50,557 -Can I have a word with you? -Sure. 383 00:14:50,590 --> 00:14:52,259 -30 seconds. -Yeah. 384 00:14:52,292 --> 00:14:55,562 First of all, I said earlier, I'm here to help, okay? 385 00:14:55,595 --> 00:14:57,297 How long has it been this bad? 386 00:14:57,331 --> 00:14:58,865 Uh, as long as I can remember. 387 00:14:58,898 --> 00:15:00,867 -Damn. -Yeah. 388 00:15:00,900 --> 00:15:03,237 It's gonna be a tough 24 hours, 389 00:15:03,270 --> 00:15:05,472 but I don't want you a part of this. 390 00:15:05,505 --> 00:15:07,741 I think you've had enough heartache as it is. 391 00:15:07,774 --> 00:15:09,209 -Um, thank you, darling. -All right, thank you so much. 392 00:15:09,243 --> 00:15:10,877 -Good night. Take care. -Thank you so much. Good night. 393 00:15:10,910 --> 00:15:12,279 Give me a hug. 394 00:15:12,312 --> 00:15:14,448 -Oh, drive carefully, okay? -Thank you. 395 00:15:14,481 --> 00:15:15,949 -I will. -Thank you. Good night, darling. 396 00:15:15,982 --> 00:15:18,185 No daughter should have to witness their father 397 00:15:18,218 --> 00:15:20,820 -behave so badly. -Be careful. 398 00:15:20,854 --> 00:15:23,690 So for Olivia's sake, I'm sending her home. 399 00:15:25,359 --> 00:15:27,094 Um, Vinny, you think I'm lying 400 00:15:27,127 --> 00:15:29,096 about how bad my experience was. 401 00:15:29,129 --> 00:15:31,331 Just listen to what the other people had to say. 402 00:15:31,365 --> 00:15:34,068 Listen to this. Um..."Two stars. 403 00:15:34,101 --> 00:15:35,069 "I've been here a couple of times, 404 00:15:35,102 --> 00:15:37,204 "and each time, it gets worse. 405 00:15:37,237 --> 00:15:39,406 Vinny, the owner"... congratulations, they know you... 406 00:15:39,439 --> 00:15:41,007 "is overbearing and careless. 407 00:15:41,041 --> 00:15:43,443 Food is simply just mediocre." 408 00:15:43,477 --> 00:15:46,313 -Sir, that's one out of 700. -Can I finish? 409 00:15:46,346 --> 00:15:47,914 -Can I finish? Yeah? -Okay, go ahead. 410 00:15:47,947 --> 00:15:50,617 "One star. The clams were tasteless and cold, 411 00:15:50,650 --> 00:15:52,018 "and the Bolognese sauce was shocking. 412 00:15:52,052 --> 00:15:53,920 "Let's just say that the owner, Vinny, 413 00:15:53,953 --> 00:15:56,223 needs some lessons in etiquette." 414 00:15:56,256 --> 00:15:57,324 You're quite popular around here. 415 00:15:57,357 --> 00:15:58,758 Yep, people love me. 416 00:15:58,792 --> 00:16:01,395 Let's get to the crux of this issue. 417 00:16:01,428 --> 00:16:02,862 -Lou? -Yeah? 418 00:16:02,896 --> 00:16:05,332 How bad is the business running in your mind? 419 00:16:05,365 --> 00:16:06,733 -No, business is bad. -Yeah. 420 00:16:06,766 --> 00:16:08,702 Maybe on a Tuesday, we'll do three, four tables. 421 00:16:10,104 --> 00:16:11,671 -That's a problem. -Of course. 422 00:16:11,705 --> 00:16:13,273 Why are you guys butting heads? 423 00:16:13,307 --> 00:16:14,874 It's pressure. I mean, Vinny... 424 00:16:14,908 --> 00:16:16,676 Pressure? With nobody in here? 425 00:16:16,710 --> 00:16:18,345 Last year, we lost 100 grand. You aware of that? 426 00:16:18,378 --> 00:16:19,479 Maybe more. 427 00:16:19,513 --> 00:16:22,116 Where am I getting the money from? 428 00:16:22,149 --> 00:16:24,251 Should I cry "Daddy" louder? 429 00:16:24,284 --> 00:16:27,587 It doesn't take money to solve a problem. 430 00:16:27,621 --> 00:16:30,490 It takes a change of attitude. 431 00:16:30,524 --> 00:16:33,160 How did you two disconnect? 432 00:16:33,193 --> 00:16:34,961 'Cause of the way he talks to me, I really... 433 00:16:34,994 --> 00:16:37,231 How 'bout when Frankie died and he... 434 00:16:37,264 --> 00:16:39,799 Frank...how 'bout when Frankie just left the business 435 00:16:39,833 --> 00:16:41,901 -without saying a word to me? -Frankie didn't just leave... 436 00:16:41,935 --> 00:16:44,304 Yeah, okay, but then you're... you're...you're...you're lying! 437 00:16:44,338 --> 00:16:45,405 You're making up. 438 00:16:45,439 --> 00:16:46,406 Frankie didn't leave the business. 439 00:16:46,440 --> 00:16:47,407 Me and Daddy talked about it. 440 00:16:47,441 --> 00:16:49,143 Okay, no one spoke to me! 441 00:16:49,176 --> 00:16:50,810 You're right. 442 00:16:50,844 --> 00:16:52,011 Danny? 443 00:16:52,045 --> 00:16:53,413 I don't like being around this, you know? 444 00:16:53,447 --> 00:16:55,782 I don't like being around two people that are arguing. 445 00:16:55,815 --> 00:16:57,717 Can I...can I...let me... 446 00:16:57,751 --> 00:16:59,953 Do you think I get respected as an owner? 447 00:16:59,986 --> 00:17:02,256 -Honest answers from everybody. -We're respecting you, 448 00:17:02,289 --> 00:17:04,023 but you wanna talk however you wanna talk, 449 00:17:04,057 --> 00:17:05,525 who the is gonna respect you then? 450 00:17:05,559 --> 00:17:07,661 You gotta give respect to get respect. 451 00:17:07,694 --> 00:17:09,363 What are we, animals? Excuse me. 452 00:17:09,396 --> 00:17:11,798 I never got respected from anybody from day one. 453 00:17:11,831 --> 00:17:13,967 -What do you mean? -Leaving? I'll leave tomorrow! 454 00:17:16,936 --> 00:17:18,738 See? That's the answer you get. 455 00:17:18,772 --> 00:17:20,540 - I don't need this. - Tomorrow. 456 00:17:20,574 --> 00:17:22,008 Enough. 457 00:17:22,041 --> 00:17:23,477 Vinny, you're a grown man, 458 00:17:23,510 --> 00:17:27,481 and this is not your pity party. 459 00:17:27,514 --> 00:17:29,316 -Understood? -Yeah. 460 00:17:29,349 --> 00:17:30,984 That clock is ticking. 461 00:17:31,017 --> 00:17:33,052 We are gonna reopen those bloody doors 462 00:17:33,086 --> 00:17:34,554 in less than 24 hours. 463 00:17:34,588 --> 00:17:36,590 I've seen enough, 464 00:17:36,623 --> 00:17:39,359 I have learned enough, 465 00:17:39,393 --> 00:17:41,961 but I am lost for words. 466 00:17:41,995 --> 00:17:43,497 Now... 467 00:17:43,530 --> 00:17:45,098 what's wrong with you? 468 00:17:45,131 --> 00:17:47,301 Read the text I got from my daughter. 469 00:17:49,203 --> 00:17:50,837 Oh, man. 470 00:17:50,870 --> 00:17:53,973 "Dad, please cooperate with him. 471 00:17:54,007 --> 00:17:56,676 "I know it's gonna be hard to hear criticism for 24 hours, 472 00:17:56,710 --> 00:17:58,077 "but you need to listen. 473 00:17:58,111 --> 00:18:01,281 They just want to help." 474 00:18:01,315 --> 00:18:03,350 That's from a 17-year-old. 475 00:18:03,383 --> 00:18:05,685 You can learn a lot from her. 476 00:18:07,521 --> 00:18:09,389 Now, cut the excuses, 477 00:18:09,423 --> 00:18:12,192 and let's get down to what this place needs. 478 00:18:12,226 --> 00:18:13,960 With so little time, every minute could mean 479 00:18:13,993 --> 00:18:16,162 the difference between reopening tomorrow night 480 00:18:16,196 --> 00:18:17,397 or failing, 481 00:18:17,431 --> 00:18:19,766 so my team is coming in on the double 482 00:18:19,799 --> 00:18:21,134 to start construction. 483 00:18:21,167 --> 00:18:22,569 All the tables, all the glassware, 484 00:18:22,602 --> 00:18:23,970 let's get it to the bar. 485 00:18:24,003 --> 00:18:25,372 We still got a few more tables, and then we'll put 486 00:18:25,405 --> 00:18:27,807 the chairs all around them.. 487 00:18:27,841 --> 00:18:29,843 The 1980s are long gone, 488 00:18:29,876 --> 00:18:31,978 and this terrible décor should be as well. 489 00:18:32,011 --> 00:18:34,748 Are you seeing the dust on the grape? 490 00:18:34,781 --> 00:18:38,117 This restaurant is neither contemporary nor cohesive. 491 00:18:38,151 --> 00:18:40,320 We need to brighten the walls with a new paint... 492 00:18:40,354 --> 00:18:42,989 All this urine color stuff is getting painted. 493 00:18:43,022 --> 00:18:44,624 I'm gonna start cutting in this gray. 494 00:18:44,658 --> 00:18:45,925 Refresh the furnishings, 495 00:18:45,959 --> 00:18:48,628 and modernize the lighting. 496 00:18:48,662 --> 00:18:50,163 With my design team dismantling 497 00:18:50,196 --> 00:18:51,765 the hoarder's paradise in the dining room, 498 00:18:51,798 --> 00:18:54,434 I shudder to think what awaits me in the kitchen. 499 00:18:54,468 --> 00:18:55,569 -What's in here? -That's a freezer. 500 00:18:55,602 --> 00:18:57,271 Just be careful when you open this thing. 501 00:18:57,304 --> 00:18:59,473 - hell. - I know. 502 00:18:59,506 --> 00:19:01,441 This has been here 20 years, I think. 503 00:19:02,476 --> 00:19:03,910 Yeah, I don't keep much in here. 504 00:19:03,943 --> 00:19:06,045 What the? 505 00:19:06,079 --> 00:19:07,614 Is it veal or pork? 506 00:19:07,647 --> 00:19:09,015 -Pork chops. -Pork chops. 507 00:19:09,048 --> 00:19:11,050 So we're cooking with this stuff? 508 00:19:11,084 --> 00:19:13,953 Well, I keep 'em here in case somebody wants a pork chop, 509 00:19:13,987 --> 00:19:14,988 and then I throw them out in the water. 510 00:19:15,021 --> 00:19:17,023 Lou, hell. 511 00:19:17,056 --> 00:19:18,191 -And what's that? -I have no idea. 512 00:19:18,224 --> 00:19:19,993 That's been there, like, five, six years. 513 00:19:20,026 --> 00:19:21,160 -Five or six years? -Yeah, probably, 514 00:19:21,194 --> 00:19:22,128 because I'm here two years. 515 00:19:22,161 --> 00:19:23,763 It was here before I got here. 516 00:19:23,797 --> 00:19:26,132 Stay there two seconds. What's in this one? 517 00:19:26,165 --> 00:19:28,768 What the is that? 518 00:19:28,802 --> 00:19:30,904 This was from a party. Vinny wanted me to save it. 519 00:19:30,937 --> 00:19:33,573 -It's tilapia. -Cooked tilapia? 520 00:19:33,607 --> 00:19:34,674 Yep. 521 00:19:34,708 --> 00:19:36,876 And he brings it back and freezes it. 522 00:19:36,910 --> 00:19:39,178 Is he seriously asking to put that on the menu? 523 00:19:39,212 --> 00:19:40,480 Yeah, but he wants me to reuse them. 524 00:19:40,514 --> 00:19:41,681 I throw him away behind his back. How's that? 525 00:19:41,715 --> 00:19:43,517 Say that again? 526 00:19:43,550 --> 00:19:44,984 Yeah, he goes, "There's nothing wrong with this." 527 00:19:45,018 --> 00:19:46,320 Which is where some of the arguments come in. 528 00:19:46,353 --> 00:19:48,221 Where the arguments start, because I won't do it. 529 00:19:48,254 --> 00:19:49,789 Where he says, "No, I'm not doing that." 530 00:19:49,823 --> 00:19:51,257 And he starts and I start and we escalate, and there we go. 531 00:19:51,291 --> 00:19:53,059 And then we got... then we come this way. 532 00:19:53,092 --> 00:19:55,795 -There's more? No, stop. -You wanna see the walk-in? 533 00:19:55,829 --> 00:19:57,431 Look at this. 534 00:19:57,464 --> 00:19:59,999 Welcome to hell. 535 00:20:00,033 --> 00:20:01,735 This is a walk-in? Can you smell that? 536 00:20:01,768 --> 00:20:02,936 Oh, yeah. 537 00:20:02,969 --> 00:20:04,704 What is that that's gone off? 538 00:20:04,738 --> 00:20:06,673 What is that? 539 00:20:06,706 --> 00:20:09,142 - That's veal. - How old is that? 540 00:20:09,175 --> 00:20:10,844 Uh... 541 00:20:12,546 --> 00:20:13,680 I don't know how it got just like this, 542 00:20:13,713 --> 00:20:15,014 and I don't know how this got in here. 543 00:20:15,048 --> 00:20:17,517 Take that thing out. 544 00:20:17,551 --> 00:20:19,419 -What is this? -Uh, dressing. 545 00:20:19,453 --> 00:20:21,355 That's not the dressing for today. 546 00:20:21,388 --> 00:20:22,656 -Is that one? -Yeah. 547 00:20:22,689 --> 00:20:25,692 That is black mold. 548 00:20:25,725 --> 00:20:26,693 -Danny... -Yeah, give me. 549 00:20:26,726 --> 00:20:27,861 Throw this in the garbage. 550 00:20:27,894 --> 00:20:31,164 The smell in here, this is obscene. 551 00:20:33,967 --> 00:20:35,469 Can you smell that? 552 00:20:35,502 --> 00:20:37,136 Yeah, I can smell it from here. 553 00:20:40,540 --> 00:20:42,609 Just...hey, come here. Bring that. 554 00:20:42,642 --> 00:20:44,210 Bring that here? Bring that here. 555 00:20:44,243 --> 00:20:46,279 -Oh, my God. -This is bad. 556 00:20:46,312 --> 00:20:47,881 I said there's something... uh, there's something... 557 00:20:47,914 --> 00:20:50,884 stench of stink and disgust. 558 00:20:50,917 --> 00:20:52,719 - Just smell that for me. - I know. 559 00:20:52,752 --> 00:20:55,188 The whole place is contaminated. 560 00:20:55,221 --> 00:20:57,357 Take it away, Danny. 561 00:21:16,275 --> 00:21:18,545 We are. 562 00:21:18,578 --> 00:21:22,682 That is the worst walk-in I've ever witnessed. 563 00:21:22,716 --> 00:21:25,084 You have lost control. 564 00:21:25,118 --> 00:21:26,953 I'm getting the out of here. 565 00:21:26,986 --> 00:21:28,422 Excuse me. 566 00:21:30,990 --> 00:21:32,526 It took years of neglect 567 00:21:32,559 --> 00:21:35,061 to create this level of disaster in the kitchen. 568 00:21:35,094 --> 00:21:37,731 Things only get this bad for one or two reasons. 569 00:21:37,764 --> 00:21:39,733 Either the chef is completely incompetent 570 00:21:39,766 --> 00:21:41,835 or has just given up. 571 00:21:41,868 --> 00:21:44,738 Uh, Lou, let's...I just need two minutes with you. 572 00:21:44,771 --> 00:21:48,575 I need to know right now that Lou is still committed. 573 00:21:48,608 --> 00:21:50,544 You can cook, and I've seen the résumé. 574 00:21:50,577 --> 00:21:52,378 -I've seen where you've been. -This is my passion. 575 00:21:52,412 --> 00:21:54,213 This is what I've been doing since I'm 11 years old. 576 00:21:54,247 --> 00:21:55,615 I was raised in the business, so... 577 00:21:55,649 --> 00:21:57,651 There must've been a point somewhere 578 00:21:57,684 --> 00:22:00,754 that you not only switched off, but you've lost your way. 579 00:22:00,787 --> 00:22:04,090 This level of that I unearthed and... 580 00:22:04,123 --> 00:22:05,425 you know, there must have been a... 581 00:22:05,459 --> 00:22:07,160 -It's disgusting. -Wow. 582 00:22:07,193 --> 00:22:09,162 It's impossible. There's weeks, I mean, 583 00:22:09,195 --> 00:22:11,297 we're lucky if we do $2,000 for the whole week. 584 00:22:11,330 --> 00:22:12,899 -That's nothing. -$2,000 a week? 585 00:22:12,932 --> 00:22:15,134 Yeah. It's that bad. 586 00:22:15,168 --> 00:22:17,604 I wanna change the menu, I wanna do different things, you know, 587 00:22:17,637 --> 00:22:19,506 but the problem is him. 588 00:22:19,539 --> 00:22:21,307 He just gets me to a point where I just can't take it anymore. 589 00:22:21,340 --> 00:22:23,109 We can blame Vinny till the cows come home, 590 00:22:23,142 --> 00:22:24,744 but your responsibility is inside these four walls. 591 00:22:24,778 --> 00:22:26,546 -Absolutely. -We need this thing 592 00:22:26,580 --> 00:22:27,647 -firing on all cylinders -Right. 593 00:22:27,681 --> 00:22:29,315 If this fires on all cylinders, 594 00:22:29,348 --> 00:22:30,584 we got a chance of making this work. 595 00:22:30,617 --> 00:22:32,251 I think the only question I've got now is, 596 00:22:32,285 --> 00:22:33,587 you know, are you up to it? 597 00:22:33,620 --> 00:22:35,789 You show me what you wanna do, the menu you wanna put in, 598 00:22:35,822 --> 00:22:37,757 -I'll follow it 100%. -Good. 599 00:22:37,791 --> 00:22:39,092 We don't have a lot of time. 600 00:22:39,125 --> 00:22:40,527 -Let's get it boiling. -Okay, let's go. 601 00:22:40,560 --> 00:22:43,963 And there's something I need to show you and your team. 602 00:22:43,997 --> 00:22:45,565 Lou says he can change, 603 00:22:45,599 --> 00:22:47,801 but I need to see what he's made of. 604 00:22:47,834 --> 00:22:50,103 With less than 18 hours until the reopening, 605 00:22:50,136 --> 00:22:52,338 I'm hoping some one-on-one coaching 606 00:22:52,371 --> 00:22:54,040 and a new simplified menu... 607 00:22:54,073 --> 00:22:55,542 Line up, please. 608 00:22:55,575 --> 00:22:58,512 Can put the spark of passion back into Lou's food. 609 00:22:58,545 --> 00:23:01,748 We are relaunching tomorrow night 610 00:23:01,781 --> 00:23:03,583 with this menu. 611 00:23:03,617 --> 00:23:05,952 -Just this? -Why so small? 612 00:23:05,985 --> 00:23:07,554 Well, they say less is more. 613 00:23:07,587 --> 00:23:08,755 And when it's this small, 614 00:23:08,788 --> 00:23:10,289 what do you think happens to the flavor? 615 00:23:12,559 --> 00:23:13,793 It does. 616 00:23:13,827 --> 00:23:15,294 And more importantly, everything's fresh. 617 00:23:15,328 --> 00:23:16,763 -Absolutely. -Yes. 618 00:23:16,796 --> 00:23:18,331 So let's start off from the beginning here, 619 00:23:18,364 --> 00:23:20,634 Bella Gianna's modernized take. 620 00:23:20,667 --> 00:23:22,502 endive and arugula salad, lemon vinaigrette, 621 00:23:22,536 --> 00:23:24,671 prosciutto, and an aged Parmesan. 622 00:23:24,704 --> 00:23:25,839 Next to that, you got the baked clams, 623 00:23:25,872 --> 00:23:27,306 which is done with a gremolata. 624 00:23:27,340 --> 00:23:29,576 So sweet and delicious. 625 00:23:29,609 --> 00:23:31,044 Next, pappardelle Bolognese. 626 00:23:31,077 --> 00:23:33,747 Top of that, you've got a fragrant mascarpone. 627 00:23:33,780 --> 00:23:35,181 Next to that, chicken marsala. 628 00:23:35,214 --> 00:23:37,984 Creamy polenta, Tuscan kale, braised. 629 00:23:38,017 --> 00:23:38,885 Incredible. 630 00:23:38,918 --> 00:23:40,787 And then finally, a veal, 631 00:23:40,820 --> 00:23:42,255 done to order. 632 00:23:42,288 --> 00:23:43,857 Prosciutto, mozzarella, 633 00:23:43,890 --> 00:23:45,559 beautifully seared, ready to roll. 634 00:23:45,592 --> 00:23:47,927 Right, now, for the veal. 635 00:23:47,961 --> 00:23:49,896 Mozzarella in there. 636 00:23:49,929 --> 00:23:52,031 -Sage also. -Sage is in there, underneath. 637 00:23:52,065 --> 00:23:53,232 Well spotted. 638 00:23:53,266 --> 00:23:55,168 Hot pan, 90 seconds each side. 639 00:23:55,201 --> 00:23:57,370 As that cheese just starts to melt, 640 00:23:57,403 --> 00:23:59,138 that's the time to get it out of there. 641 00:23:59,172 --> 00:24:01,440 And then, bang, into the oven. 642 00:24:01,474 --> 00:24:02,776 Pan stays. 643 00:24:02,809 --> 00:24:04,177 Why, Cameron? 644 00:24:04,210 --> 00:24:05,411 What's in that pan now? 645 00:24:06,445 --> 00:24:09,315 That's right, the flavor. Reduce that down. 646 00:24:09,348 --> 00:24:10,817 So you're just gonna reduce and reduce and reduce it? 647 00:24:10,850 --> 00:24:12,318 100%. 648 00:24:12,351 --> 00:24:14,588 This is simple. 649 00:24:14,621 --> 00:24:16,690 We can't freeze that. We can't buy that stock. 650 00:24:16,723 --> 00:24:19,759 That flavor is there and then. It's of that moment. 651 00:24:19,793 --> 00:24:21,995 Now, have a little, uh... 652 00:24:22,028 --> 00:24:23,529 get your knife and forks, have a little dig in. 653 00:24:23,563 --> 00:24:26,199 Wow, this is excellent. Wow. 654 00:24:26,232 --> 00:24:28,134 I promise you now, 655 00:24:28,167 --> 00:24:30,369 I will take care of Vinny, 656 00:24:30,403 --> 00:24:32,105 but the most important thing about the restaurant now 657 00:24:32,138 --> 00:24:34,574 -is the engine room. -Everything's steam ahead. 658 00:24:34,608 --> 00:24:35,775 Let's go, guys. 659 00:24:35,809 --> 00:24:37,310 All right, Mary, over to you. 660 00:24:37,343 --> 00:24:39,412 Hey, guys, come on in. 661 00:24:39,445 --> 00:24:42,115 First of all, we are relaunching Bella Gianna's 662 00:24:42,148 --> 00:24:43,382 in just over 16 hours from now... 663 00:24:43,416 --> 00:24:45,351 Uh, Chef, put a little bit more cream in there. 664 00:24:45,384 --> 00:24:46,586 Little more cream? 665 00:24:46,620 --> 00:24:47,520 But Lou needs to wake up. 666 00:24:47,553 --> 00:24:49,623 That guy has lost his passion. 667 00:24:49,656 --> 00:24:50,924 I'm hoping this one-on-one training 668 00:24:50,957 --> 00:24:53,459 lifts him back up to great things 669 00:24:53,492 --> 00:24:55,595 and to fall back in love with what cooking's all about. 670 00:24:55,629 --> 00:24:56,996 It's got the lemon zest in there too? 671 00:24:57,030 --> 00:24:58,297 Yes, I do. 672 00:24:58,331 --> 00:24:59,633 With little time to waste, 673 00:24:59,666 --> 00:25:01,500 I need to get back inside and make sure 674 00:25:01,534 --> 00:25:03,469 that the dining room renovation is on schedule. 675 00:25:03,502 --> 00:25:05,271 Uh, Theresa, Ryan, how's it going? 676 00:25:05,304 --> 00:25:06,272 - How are you, sir? - Oh, we're good. 677 00:25:06,305 --> 00:25:07,607 Yeah, that looks good there. 678 00:25:07,641 --> 00:25:09,776 I love that character it's given to that space. 679 00:25:09,809 --> 00:25:11,044 - Right, right. - Yes, sir. 680 00:25:11,077 --> 00:25:12,712 Anyone see Taylor? 681 00:25:12,746 --> 00:25:14,413 - Oh, jeez, what's he shouting... - Taylor? 682 00:25:14,447 --> 00:25:16,816 Vinny, what are you shouting for? 683 00:25:16,850 --> 00:25:18,584 Well, just go around and look for them. 684 00:25:18,618 --> 00:25:21,054 Okay, you got it, sir. 685 00:25:22,288 --> 00:25:23,823 Restaurants are close-knit environments, 686 00:25:23,857 --> 00:25:26,592 and when you have a virus like Vinny's bad behavior... 687 00:25:26,626 --> 00:25:28,728 Are they leaving that red inside? 688 00:25:28,762 --> 00:25:30,363 Doesn't that look ugly? 689 00:25:30,396 --> 00:25:32,598 It can slowly infect everyone. 690 00:25:32,632 --> 00:25:34,901 I'm a little disgusted with that. 691 00:25:34,934 --> 00:25:36,502 -Uh, Vinny? -Yes? 692 00:25:36,535 --> 00:25:38,237 Show me the office. Dori, will you join us, please? 693 00:25:38,271 --> 00:25:41,007 -Yes, I will. -Please. Thank you. 694 00:25:41,040 --> 00:25:43,509 Look at the state of this office. 695 00:25:43,542 --> 00:25:46,345 I need to treat the source of contamination now, 696 00:25:46,379 --> 00:25:47,847 before it's too late. 697 00:25:47,881 --> 00:25:51,217 You two, along with your father, are owners, right? 698 00:25:51,250 --> 00:25:52,251 Correct. 699 00:25:52,285 --> 00:25:55,221 So when did you two fall apart? 700 00:25:55,254 --> 00:25:58,925 For the last seven years, I'm doing everything by myself. 701 00:25:58,958 --> 00:26:00,760 Stop using that as an excuse that you're left on your own. 702 00:26:00,794 --> 00:26:01,961 It's not an excuse. 703 00:26:01,995 --> 00:26:03,496 You're sounding like a petulant teenager. 704 00:26:03,529 --> 00:26:05,131 Okay, great, I'm a baby with that, correct. 705 00:26:05,164 --> 00:26:07,834 What is wrong with you? 706 00:26:07,867 --> 00:26:09,769 Resentment, anger, 707 00:26:09,803 --> 00:26:11,671 alienation, a lot of things. 708 00:26:11,705 --> 00:26:12,839 All right. 709 00:26:12,872 --> 00:26:14,273 Dori, be quiet, please. 710 00:26:14,307 --> 00:26:16,976 Can...if I talk... that's what annoys me about you. 711 00:26:17,010 --> 00:26:18,477 I didn't say a word. 712 00:26:18,511 --> 00:26:20,947 You went, "Uh!" 713 00:26:20,980 --> 00:26:22,849 You can't even voice your concern, 714 00:26:22,882 --> 00:26:25,518 and you get jumped on immediately. 715 00:26:25,551 --> 00:26:28,321 What's missing for you inside here? 716 00:26:28,354 --> 00:26:29,956 You always downgrade me in front of people, 717 00:26:29,989 --> 00:26:31,825 and you make me feel worthless in front of people... 718 00:26:31,858 --> 00:26:33,192 -Okay. How do I feel? -And that's gotta stop. 719 00:26:33,226 --> 00:26:35,061 -Okay, how do I feel? -There you go, back to him. 720 00:26:35,094 --> 00:26:36,730 We're getting a second chance now. 721 00:26:36,763 --> 00:26:37,964 We're getting a second chance... 722 00:26:37,997 --> 00:26:40,166 But what does that have to do with how I feel? 723 00:26:40,199 --> 00:26:41,701 We gotta get rid of that hate and we gotta put it aside. 724 00:26:41,735 --> 00:26:42,936 It's done. 725 00:26:42,969 --> 00:26:45,304 You've got to stop sounding like the victim. 726 00:26:45,338 --> 00:26:48,041 You've got to stop blaming everybody else. 727 00:26:48,074 --> 00:26:50,877 But you're making it feel like I should have no guilt 728 00:26:50,910 --> 00:26:53,212 -or anything over that. -You have to grow up. 729 00:26:53,246 --> 00:26:55,915 Good. You call it growing up, I take it as failing. 730 00:26:55,949 --> 00:26:58,151 You're still holding on to it. 731 00:26:58,184 --> 00:27:00,153 - Get over it! - How? 732 00:27:00,186 --> 00:27:01,687 By growing up! 733 00:27:01,721 --> 00:27:03,289 You're calling me a baby. 734 00:27:03,322 --> 00:27:05,759 You're questioning my love for my family. 735 00:27:05,792 --> 00:27:08,261 You know what? You have no right 736 00:27:08,294 --> 00:27:11,230 to question my love. 737 00:27:13,232 --> 00:27:16,535 I've only once in my life thrown the towel in, 738 00:27:16,569 --> 00:27:19,939 because I couldn't work with owners that were so delusional. 739 00:27:19,973 --> 00:27:21,207 I can fix the restaurant, 740 00:27:21,240 --> 00:27:23,342 I can fix the menu, I can clean the kitchen, 741 00:27:23,376 --> 00:27:25,711 but my one big issue is, 742 00:27:25,745 --> 00:27:28,347 honestly, I don't think 743 00:27:28,381 --> 00:27:30,183 I can fix Vinny. 744 00:27:37,290 --> 00:27:38,958 As the minutes count down, 745 00:27:38,992 --> 00:27:40,226 I've asked Dori to rejoin 746 00:27:40,259 --> 00:27:41,995 the renovation efforts downstairs... 747 00:27:42,028 --> 00:27:43,863 How does this all get done by tomorrow? 748 00:27:43,897 --> 00:27:45,431 I just can't see it. 749 00:27:45,464 --> 00:27:47,767 So I can confront Vinny's denial head-on. 750 00:27:47,801 --> 00:27:50,303 I'm not here to pick on you, Vinny. 751 00:27:50,336 --> 00:27:52,238 -I'm just here to help you. -Okay. 752 00:27:52,271 --> 00:27:55,141 We've got some serious work to do, 753 00:27:55,174 --> 00:27:58,077 but there needs to be a turn where you dig deep. 754 00:27:58,111 --> 00:28:01,214 -Can I say a word? -No. 755 00:28:01,247 --> 00:28:03,482 I don't wanna hear one more piece of 756 00:28:03,516 --> 00:28:05,451 about a situation 757 00:28:05,484 --> 00:28:07,220 five years ago, seven years ago, 758 00:28:07,253 --> 00:28:09,322 "My fault, everyone deserted me." 759 00:28:09,355 --> 00:28:12,558 - I'm done. - Got ya. 760 00:28:12,591 --> 00:28:14,861 Who do you think this affects the most? 761 00:28:14,894 --> 00:28:17,396 My mom and dad. 762 00:28:17,430 --> 00:28:20,233 Your mom and dad? I want you to watch this for me. 763 00:28:20,266 --> 00:28:21,534 I think the restaurant has, like, 764 00:28:21,567 --> 00:28:22,902 been ripping my family apart. 765 00:28:22,936 --> 00:28:24,470 I don't see, really, 766 00:28:24,503 --> 00:28:26,739 anyone on my dad's side of the family that often anymore. 767 00:28:26,772 --> 00:28:28,808 We haven't been invited to Christmases, 768 00:28:28,842 --> 00:28:30,143 and my mom and my dad, 769 00:28:30,176 --> 00:28:31,344 like, they don't sleep in the same room. 770 00:28:31,377 --> 00:28:32,979 There's, like, a different fight every night, 771 00:28:33,012 --> 00:28:34,848 and, like, no matter, like, what the fight has to do with, 772 00:28:34,881 --> 00:28:36,950 like, it always somehow, like, finds a way 773 00:28:36,983 --> 00:28:38,351 to come back to, like, here. 774 00:28:38,384 --> 00:28:40,987 Like, this thing is, like, the root of every problem. 775 00:28:46,059 --> 00:28:48,794 You've got time, Vinny, to turn this around. 776 00:28:48,828 --> 00:28:52,031 I'm gonna take care of it the right way, sir. 777 00:28:52,065 --> 00:28:53,299 I need to be a man. 778 00:28:53,332 --> 00:28:55,368 How is Vinny gonna change going forward, 779 00:28:55,401 --> 00:28:56,569 dealing with problems? 780 00:28:56,602 --> 00:28:59,305 I'm gonna try to find the solution to the problem 781 00:28:59,338 --> 00:29:03,342 and do it in a calm, professional manner, 782 00:29:03,376 --> 00:29:05,744 because that's what everyone deserves. 783 00:29:05,778 --> 00:29:07,146 Good. 784 00:29:09,815 --> 00:29:12,151 I may have finally broken through with Vinny, 785 00:29:12,185 --> 00:29:13,920 so for now, fatigue... 786 00:29:13,953 --> 00:29:15,188 Is the biggest challenge. 787 00:29:15,221 --> 00:29:16,890 What time is it? 12:30? 1:00? 788 00:29:16,923 --> 00:29:18,457 Throughout the night, 789 00:29:18,491 --> 00:29:20,393 the kitchen team is pushing to stay awake and learn... 790 00:29:20,426 --> 00:29:22,361 -How you feel? -I don't feel good. 791 00:29:22,395 --> 00:29:24,563 I'm in here, like, 14 hours. I'm tired. 792 00:29:24,597 --> 00:29:26,332 While inside, the renovation 793 00:29:26,365 --> 00:29:28,034 is slowly coming together. 794 00:29:28,067 --> 00:29:30,536 It feels like the longest day of my life. 795 00:29:30,569 --> 00:29:32,605 I need to get a little sleep. 796 00:29:34,540 --> 00:29:35,975 To combat the exhaustion, 797 00:29:36,009 --> 00:29:38,011 I have a surprise to increase everyone's energy 798 00:29:38,044 --> 00:29:39,645 and test the kitchen. 799 00:29:39,678 --> 00:29:41,214 Now, just under six hours from now, 800 00:29:41,247 --> 00:29:44,083 we are filling that place, so I'd like you all to dig in, 801 00:29:44,117 --> 00:29:45,919 taste the difference, and understand 802 00:29:45,952 --> 00:29:47,921 what we're selling tonight. 803 00:29:47,954 --> 00:29:49,788 This is what I call fresh, okay? 804 00:29:49,822 --> 00:29:51,424 The broccolini's delicious. 805 00:29:51,457 --> 00:29:52,658 -It's good for you. -Wow. 806 00:29:52,691 --> 00:29:53,960 Did you try pasta, everybody? 807 00:29:53,993 --> 00:29:55,895 The new menu is amazing. 808 00:29:55,929 --> 00:29:57,296 All the food tasted really good. 809 00:29:57,330 --> 00:29:58,264 I haven't tried the salad. 810 00:29:58,297 --> 00:29:59,765 -Pass that over. -How's the fish? 811 00:29:59,798 --> 00:30:00,833 -So good. -Good? 812 00:30:00,866 --> 00:30:02,268 Yes, I'm excited. 813 00:30:02,301 --> 00:30:04,170 If I seem like I'm not, I'm just very, very tired 814 00:30:04,203 --> 00:30:06,605 because, you know, working all night with them. 815 00:30:06,639 --> 00:30:08,174 I'm not 20 years old anymore. 816 00:30:08,207 --> 00:30:10,309 -What'd you think? -Delicious. Delicious. 817 00:30:10,343 --> 00:30:12,045 Good. Can you taste the difference? 818 00:30:12,078 --> 00:30:13,446 - Yes, I can. - Yeah? Good. 819 00:30:13,479 --> 00:30:14,847 Vinny, what would you like to say to the team? 820 00:30:14,880 --> 00:30:17,483 Today on, I'm gonna give everyone 821 00:30:17,516 --> 00:30:19,218 the respect they deserve 822 00:30:19,252 --> 00:30:21,020 and appreciate everything you do for me. 823 00:30:21,054 --> 00:30:23,456 I'm here for you. I'm here for you. 824 00:30:23,489 --> 00:30:24,823 I'm here for you. 825 00:30:24,857 --> 00:30:26,392 What Mr. Ramsay said, 826 00:30:26,425 --> 00:30:27,927 it was enlightening, 827 00:30:27,961 --> 00:30:30,496 and it made me realize the things I was doing wrong. 828 00:30:30,529 --> 00:30:33,766 From today on, it's gonna be a new step forward. 829 00:30:33,799 --> 00:30:35,434 We need to stand strong together, 830 00:30:35,468 --> 00:30:37,303 'cause together, we're super powerful. 831 00:30:37,336 --> 00:30:39,272 But we aren't done yet. 832 00:30:39,305 --> 00:30:40,606 We still have a long way to go. 833 00:30:40,639 --> 00:30:41,840 I'll see you back in the restaurant. 834 00:30:41,874 --> 00:30:43,709 Good job. Well done. Thank you. 835 00:30:43,742 --> 00:30:45,411 -Thank you all. -Let's get going. 836 00:30:45,444 --> 00:30:47,646 With only four hours until the grand reopening, 837 00:30:47,680 --> 00:30:49,248 Lou and his team have proven 838 00:30:49,282 --> 00:30:50,883 they have the skill and the heart. 839 00:30:50,916 --> 00:30:52,651 I wanna show you something, something really important. 840 00:30:52,685 --> 00:30:53,819 Come here. 841 00:30:53,852 --> 00:30:55,288 I can't make them any less tired, 842 00:30:55,321 --> 00:30:58,291 but I can try to set them up for success tonight. 843 00:30:58,324 --> 00:31:00,059 Holy. 844 00:31:00,093 --> 00:31:01,360 Look at this place. 845 00:31:01,394 --> 00:31:03,329 Before, this place was a health hazard. 846 00:31:03,362 --> 00:31:06,632 Now it's pristine and ready for professionals. 847 00:31:06,665 --> 00:31:09,202 In order to cook properly, 848 00:31:09,235 --> 00:31:10,970 we need the right utensils, right? 849 00:31:11,004 --> 00:31:12,771 And Breville have been brilliant 850 00:31:12,805 --> 00:31:14,473 - at giving you all that. - That's nice. 851 00:31:14,507 --> 00:31:16,709 Brand-new plates, boards, steamers. 852 00:31:16,742 --> 00:31:18,477 - You name it, it's here. - Thank you, Chef. 853 00:31:18,511 --> 00:31:20,413 I'm, like, scared to touch it. It looks so nice. 854 00:31:20,446 --> 00:31:21,714 -Happy? -Very happy. 855 00:31:21,747 --> 00:31:23,482 -Yeah? -First time I smiled. 856 00:31:23,516 --> 00:31:25,318 First time you... I love it when you smile. 857 00:31:25,351 --> 00:31:26,652 It means a lot. 858 00:31:26,685 --> 00:31:27,987 From working with what we had here, oh, my God. 859 00:31:28,021 --> 00:31:30,289 -Look after it. -Yes, Chef. Thank you. 860 00:31:30,323 --> 00:31:31,857 All right. 861 00:31:31,890 --> 00:31:33,426 These are the lights for in here. 862 00:31:33,459 --> 00:31:35,394 No rush, but, you know, rush. 863 00:31:35,428 --> 00:31:36,562 The dining room and the kitchen 864 00:31:36,595 --> 00:31:37,997 are slowly coming together. 865 00:31:38,031 --> 00:31:39,765 Time is almost up. It's crazy. 866 00:31:39,798 --> 00:31:40,933 I don't know if we're gonna get it done, 867 00:31:40,966 --> 00:31:42,168 but everyone's rushing around, 868 00:31:42,201 --> 00:31:43,302 and we don't really have a choice. 869 00:31:43,336 --> 00:31:45,304 So there's gonna be two side by side? 870 00:31:45,338 --> 00:31:46,639 Yep. Yeah, exactly. 871 00:31:46,672 --> 00:31:47,840 I've given them all the tools I can 872 00:31:47,873 --> 00:31:49,875 in order to help ensure success, 873 00:31:49,908 --> 00:31:52,711 but it means nothing if they don't have a strong leader. 874 00:31:52,745 --> 00:31:54,913 I'm just gonna put this glass away 875 00:31:54,947 --> 00:31:56,849 so it doesn't get lost. 876 00:31:56,882 --> 00:31:59,052 Bella Gianna's is definitely not out of the woods yet. 877 00:31:59,085 --> 00:32:00,786 Let me get that clear. 878 00:32:00,819 --> 00:32:02,521 Do you wanna set it up on this table? 879 00:32:02,555 --> 00:32:04,323 There are signs of Vinny 880 00:32:04,357 --> 00:32:06,125 starting to understand the issues he's got, 881 00:32:06,159 --> 00:32:07,560 which is positive, 882 00:32:07,593 --> 00:32:09,995 but I'm uncertain if this guy's got it in his wheelhouse. 883 00:32:10,029 --> 00:32:11,797 Sorry, call the dishwasher. I need him in. 884 00:32:11,830 --> 00:32:13,432 -Does anyone have his number? -You had it. That's it. 885 00:32:13,466 --> 00:32:15,134 I don't even know where his number is. 886 00:32:15,168 --> 00:32:16,835 Really? 887 00:32:16,869 --> 00:32:19,105 There's one more member of the family that I need to get to, 888 00:32:19,138 --> 00:32:21,240 and I need to ask him serious questions. 889 00:32:21,274 --> 00:32:23,309 -Frank? -Hey. 890 00:32:23,342 --> 00:32:25,211 Gordon Ramsay. How are you, sir? 891 00:32:25,244 --> 00:32:26,512 -Glad to meet you. -Likewise. 892 00:32:26,545 --> 00:32:27,913 Please, take a seat. 893 00:32:27,946 --> 00:32:30,349 Um, I really appreciate you coming in. 894 00:32:30,383 --> 00:32:31,617 It's my pleasure. 895 00:32:31,650 --> 00:32:34,320 Frank, I need you to commit to a time frame 896 00:32:34,353 --> 00:32:36,355 where you are gonna promise him 897 00:32:36,389 --> 00:32:39,792 he has no more support. 898 00:32:39,825 --> 00:32:40,993 What am I gonna do? 899 00:32:41,026 --> 00:32:43,262 If I can help my children, 900 00:32:43,296 --> 00:32:45,164 that's my primary objective. 901 00:32:45,198 --> 00:32:48,367 I have given him over $100,000 902 00:32:48,401 --> 00:32:49,868 of a refit, equipment, 903 00:32:49,902 --> 00:32:53,272 and I'm implementing a structure to go forward. 904 00:32:53,306 --> 00:32:54,940 If he can't do this, 905 00:32:54,973 --> 00:32:56,575 it's never gonna happen. 906 00:32:56,609 --> 00:32:58,811 And I needed to see you today 907 00:32:58,844 --> 00:33:03,549 to beg that you stop funding this fire. 908 00:33:03,582 --> 00:33:05,551 Three months. 909 00:33:05,584 --> 00:33:07,019 I...I agree with you. 910 00:33:07,052 --> 00:33:10,623 I cannot invest any more money in this business. 911 00:33:10,656 --> 00:33:13,159 He needs to stand on his own two feet. 912 00:33:13,192 --> 00:33:14,327 Okay. 913 00:33:14,360 --> 00:33:17,230 Uh, thank you, sir. Good to see you. 914 00:33:17,263 --> 00:33:18,497 -You're an amazing man. -Yeah. 915 00:33:18,531 --> 00:33:19,598 Thank you. 916 00:33:23,402 --> 00:33:24,770 Okay... 917 00:33:24,803 --> 00:33:27,440 I need you two to follow me, please. 918 00:33:27,473 --> 00:33:28,841 Let's go. 919 00:33:28,874 --> 00:33:30,309 Now, put that on, 920 00:33:30,343 --> 00:33:32,345 and just shut the up for five minutes. 921 00:33:32,378 --> 00:33:34,147 Darling, please put that on. Jump in. 922 00:33:34,180 --> 00:33:35,914 Hold tight. Here we go. 923 00:33:41,420 --> 00:33:42,855 Right, I wanna show you something 924 00:33:42,888 --> 00:33:46,091 that is gonna be a big advantage for your business. 925 00:33:46,125 --> 00:33:48,194 -Okay. -Please, remove your blindfolds 926 00:33:48,227 --> 00:33:49,828 and take a look. 927 00:33:49,862 --> 00:33:52,698 Holy! 928 00:34:00,339 --> 00:34:02,241 I wanna show you something that is... 929 00:34:02,275 --> 00:34:04,877 it's gonna be a big advantage for your business. 930 00:34:04,910 --> 00:34:07,012 -Okay. -Please, remove your blindfolds 931 00:34:07,045 --> 00:34:08,647 and take a look. 932 00:34:10,449 --> 00:34:13,219 Holy! 933 00:34:13,252 --> 00:34:16,389 Welcome to one of the most busiest roads 934 00:34:16,422 --> 00:34:18,157 anywhere in this neighborhood. 935 00:34:18,191 --> 00:34:20,326 34,000 cars a week 936 00:34:20,359 --> 00:34:21,860 go past that sign. 937 00:34:21,894 --> 00:34:23,462 I pass it every day. 938 00:34:23,496 --> 00:34:24,663 Do you have any idea how important that is 939 00:34:24,697 --> 00:34:25,898 as a marketing tool? 940 00:34:25,931 --> 00:34:28,066 You know what that is? That's my dream. 941 00:34:28,100 --> 00:34:30,603 That's me telling my family I love them every day. 942 00:34:30,636 --> 00:34:32,305 -Right. -I'm back. 943 00:34:32,338 --> 00:34:34,507 Now, minutes from now, 944 00:34:34,540 --> 00:34:36,175 we are opening. 945 00:34:36,209 --> 00:34:38,143 Let's head back. We've got an exciting restaurant to launch. 946 00:34:38,177 --> 00:34:40,346 I was tired up until two minutes ago. 947 00:34:40,379 --> 00:34:41,714 - Right. - I ain't tired no more. 948 00:34:41,747 --> 00:34:43,649 - No. 949 00:34:43,682 --> 00:34:45,851 Guys, that clock is ticking. 950 00:34:45,884 --> 00:34:47,520 If we've got any chance of finishing this, 951 00:34:47,553 --> 00:34:49,655 we have to move now. 952 00:34:49,688 --> 00:34:51,257 The clock is running out. 953 00:34:51,290 --> 00:34:52,791 With 30 minutes to go... 954 00:34:52,825 --> 00:34:54,827 Getting nervous. A little excited. 955 00:34:54,860 --> 00:34:56,762 The Bella Gianna's staff rushes. 956 00:34:56,795 --> 00:34:58,597 Olivia! 957 00:34:58,631 --> 00:35:01,667 To put the dining room and the kitchen back together. 958 00:35:01,700 --> 00:35:02,901 Nice touch. 959 00:35:02,935 --> 00:35:04,069 -Good to see you. -Good to see you. 960 00:35:04,102 --> 00:35:06,038 -How was school? -Hi. It was good. 961 00:35:06,071 --> 00:35:08,040 Come on, get inside. 962 00:35:08,073 --> 00:35:10,409 Take a walk inside that dining room, young lady. 963 00:35:10,443 --> 00:35:12,311 Look at that picture there. 964 00:35:12,345 --> 00:35:14,179 I love that picture. 965 00:35:14,213 --> 00:35:17,015 Come on. Huh? 966 00:35:17,049 --> 00:35:19,051 - Wow. - Oh, my God. 967 00:35:19,084 --> 00:35:20,819 This looks completely different. 968 00:35:20,853 --> 00:35:22,988 Oh, Olivia, you're crying! 969 00:35:23,021 --> 00:35:25,558 She's making me cry. I cry at the drop of a hat. 970 00:35:25,591 --> 00:35:26,825 All come over. Come over, come over, as a team. 971 00:35:26,859 --> 00:35:27,993 -Now... -It's amazing. 972 00:35:28,026 --> 00:35:31,330 What a gorgeous room you have. 973 00:35:31,364 --> 00:35:32,898 I'm grateful that you've all stuck around 974 00:35:32,931 --> 00:35:34,467 over the last 24 hours. 975 00:35:34,500 --> 00:35:37,236 But look at that clock. 976 00:35:37,270 --> 00:35:39,538 Guys, seconds away. 977 00:35:39,572 --> 00:35:40,839 That's rock and roll! 978 00:35:40,873 --> 00:35:45,110 Five, four, three, two, one. 979 00:35:45,143 --> 00:35:47,580 We are ready. Let's go. 980 00:35:50,483 --> 00:35:53,552 Come on in, everybody. Welcome to Bella Gianna's. 981 00:35:55,588 --> 00:35:58,223 Uh, first of all, do you recognize any changes? 982 00:35:58,257 --> 00:36:00,459 - It looks beautiful. - Doesn't it? 983 00:36:00,493 --> 00:36:02,861 It's unbelievable. 984 00:36:02,895 --> 00:36:04,863 In just 24 hours, 985 00:36:04,897 --> 00:36:06,932 we have transformed Bella Gianna's, 986 00:36:06,965 --> 00:36:09,368 and I can officially say arrivederci 987 00:36:09,402 --> 00:36:11,437 to their dated look. 988 00:36:11,470 --> 00:36:12,805 It's fantastic, huh? 989 00:36:12,838 --> 00:36:15,040 -Oh, my. -Beautifully designed. 990 00:36:15,073 --> 00:36:16,442 With a fresh paint-lift... 991 00:36:16,475 --> 00:36:18,611 Oh, my God, that turned out fantastic. 992 00:36:18,644 --> 00:36:20,279 Stunning accent walls... 993 00:36:20,313 --> 00:36:22,415 Oh...I like that a lot. 994 00:36:22,448 --> 00:36:23,816 Copper pot chandeliers... 995 00:36:23,849 --> 00:36:25,551 Gorgeous. I mean, look at those. 996 00:36:25,584 --> 00:36:27,152 And updated furnishing... 997 00:36:27,185 --> 00:36:29,388 I said the couches, that's a beautiful touch to it. 998 00:36:29,422 --> 00:36:31,324 The space is spectacular. 999 00:36:31,357 --> 00:36:32,758 -I like the sofa. -It's very homey. 1000 00:36:32,791 --> 00:36:34,159 Very homey. 1001 00:36:34,192 --> 00:36:35,861 Now I just need Vinny and the meal to shine 1002 00:36:35,894 --> 00:36:37,396 as bright as this room. 1003 00:36:37,430 --> 00:36:38,497 You need anything? 1004 00:36:39,298 --> 00:36:41,033 Just throw a piece of lettuce at me and I'm here. 1005 00:36:41,066 --> 00:36:42,435 - Oh... - You got it. 1006 00:36:42,468 --> 00:36:44,169 -I hear you got a six? -I'm gonna do six and a six. 1007 00:36:44,202 --> 00:36:45,371 Unfortunately, they're gonna have to be... 1008 00:36:45,404 --> 00:36:47,373 -That's fine. -I'm waiting on the clams. 1009 00:36:47,406 --> 00:36:49,342 -You got any clams coming? -I'll make clam all day. 1010 00:36:49,375 --> 00:36:51,209 Table seven, table one, pick up. 1011 00:36:51,243 --> 00:36:53,312 Danny, I need that two chicken marsala, please, 1012 00:36:53,346 --> 00:36:54,847 and a pappardelle. 1013 00:36:54,880 --> 00:36:56,248 How's everything so far? 1014 00:36:56,281 --> 00:36:58,551 -It's a little bit undercooked. -What? The veal? 1015 00:36:58,584 --> 00:36:59,785 But everything else is really good. 1016 00:36:59,818 --> 00:37:01,086 -I truly apologize. -No, no, don't worry. 1017 00:37:01,119 --> 00:37:02,455 It's totally fine. Everything else was perfect. 1018 00:37:02,488 --> 00:37:04,857 -Thank you very much. -Thank you. 1019 00:37:04,890 --> 00:37:07,025 -Oh, no, what's wrong? -Undercooked. 1020 00:37:07,059 --> 00:37:09,528 Excuse me, everybody, cook the veal a little more. 1021 00:37:09,562 --> 00:37:12,197 Guys, that's the bloggers' table. 1022 00:37:12,230 --> 00:37:14,066 -It's undercooked? - That is raw. 1023 00:37:14,099 --> 00:37:16,869 Try to make sure that everything is cooked. 1024 00:37:16,902 --> 00:37:19,171 -They've been waiting. -Come over, yeah? Come over. 1025 00:37:19,204 --> 00:37:21,006 When you need me, I'll be right back. 1026 00:37:21,039 --> 00:37:22,541 Tired? 1027 00:37:22,575 --> 00:37:23,876 Slept two hours in two days. 1028 00:37:23,909 --> 00:37:26,044 This is ridiculous. 1029 00:37:26,078 --> 00:37:29,081 Try and turn down that dial on that voice a little bit. 1030 00:37:29,114 --> 00:37:30,148 It's loud. 1031 00:37:30,182 --> 00:37:31,417 I understand what you're saying. 1032 00:37:31,450 --> 00:37:32,551 As the atmosphere comes up, then the voice comes up. 1033 00:37:32,585 --> 00:37:33,752 -I got you. -Atmosphere's down, 1034 00:37:33,786 --> 00:37:35,388 -so the voice goes down, yeah? -Got you. 1035 00:37:35,421 --> 00:37:36,489 -Excellent. -Thank you. 1036 00:37:36,522 --> 00:37:39,024 Good. Now off. 1037 00:37:39,057 --> 00:37:42,327 So altogether, I need from you three marsala now 1038 00:37:42,361 --> 00:37:44,029 and a pappardelle now, please. 1039 00:37:46,164 --> 00:37:47,433 Uh, it is, 1040 00:37:47,466 --> 00:37:49,535 but it should be cooked a little more. 1041 00:37:49,568 --> 00:37:50,769 I'll be right back, 1042 00:37:50,803 --> 00:37:53,138 Okay, I need one snapper with a chicken marsala. 1043 00:37:53,171 --> 00:37:55,808 Hey, Lou, can we fire this one a little more? 1044 00:37:55,841 --> 00:37:57,342 -It's rare inside. -What is that? 1045 00:37:57,376 --> 00:37:59,378 - The veal. - Look at this. 1046 00:37:59,412 --> 00:38:01,213 Do me a favor, get the out of here! 1047 00:38:02,848 --> 00:38:05,751 45 years, I never cooked a piece of veal under in my life. 1048 00:38:05,784 --> 00:38:07,152 Lou...Lou... 1049 00:38:07,185 --> 00:38:08,687 Don't look at me like I'm a moron. 1050 00:38:08,721 --> 00:38:11,189 Hey, shut up.. 1051 00:38:11,223 --> 00:38:12,725 Go abuse the people out there, not me. 1052 00:38:12,758 --> 00:38:14,226 Let them all hear ya. 1053 00:38:14,259 --> 00:38:15,528 - Yeah? Yeah? - You're gonna break my? 1054 00:38:15,561 --> 00:38:17,830 Lou...Lou... 1055 00:38:23,101 --> 00:38:25,471 Looking at three to five on that snapper. 1056 00:38:25,504 --> 00:38:28,641 -Uh, Lou? -Yes? 1057 00:38:28,674 --> 00:38:29,908 Give me 30 seconds. 1058 00:38:29,942 --> 00:38:31,209 -Yeah. -Please? 1059 00:38:32,878 --> 00:38:34,346 You okay? 1060 00:38:34,379 --> 00:38:35,047 What's wrong? 1061 00:38:35,881 --> 00:38:37,182 Tell me. 1062 00:38:37,215 --> 00:38:38,484 Can you give me two minutes, please? 1063 00:38:38,517 --> 00:38:39,852 What's wrong? 1064 00:38:39,885 --> 00:38:41,620 But when you make a mistake, you bounce back. 1065 00:38:41,654 --> 00:38:43,355 Listen, they're loving the food. 1066 00:38:43,388 --> 00:38:45,558 You've made one or two mistakes, big deal, 1067 00:38:45,591 --> 00:38:47,125 but I said earlier, we're gonna have bumps. 1068 00:38:48,393 --> 00:38:51,430 Yeah, but it's good to be proud, okay? 1069 00:38:51,464 --> 00:38:52,798 But don't shut down. 1070 00:38:52,831 --> 00:38:55,167 Come on, okay? Come on. Thank you. 1071 00:38:55,200 --> 00:38:56,702 Please. 1072 00:38:56,735 --> 00:38:58,336 Go ahead and fire these tickets 1073 00:38:58,370 --> 00:39:00,238 for nine, one, and 15. 1074 00:39:00,272 --> 00:39:02,107 That's four veal, 1075 00:39:02,140 --> 00:39:04,543 one chicken, and one Bolo. 1076 00:39:04,577 --> 00:39:06,479 Polenta is going, that's going, that's going. 1077 00:39:06,512 --> 00:39:08,046 That's in there. Sweet. 1078 00:39:08,080 --> 00:39:09,582 You're gonna serve them dessert. 1079 00:39:09,615 --> 00:39:12,117 -All right, take care of that. -Okay? And they're table nine. 1080 00:39:12,150 --> 00:39:14,720 Up on top, please. Up on top. 1081 00:39:14,753 --> 00:39:17,155 -All right, check those veals. -Heard, Chef. 1082 00:39:20,125 --> 00:39:22,327 Thank you. We got it now. 1083 00:39:22,360 --> 00:39:24,763 Getting ready to plate a veal re-fire. 1084 00:39:24,797 --> 00:39:26,231 Vinny, what the table's the re-fire on? 1085 00:39:26,264 --> 00:39:28,467 -Table 11 is the veal. -Table 11. Thank you, Vinny. 1086 00:39:28,501 --> 00:39:29,902 Please. Pick it up, please. 1087 00:39:29,935 --> 00:39:31,804 Veal re-fire in the window. 1088 00:39:31,837 --> 00:39:34,807 I got it. Thank you. Appreciate it. 1089 00:39:38,711 --> 00:39:40,212 Enjoy. I'm sorry. 1090 00:39:40,245 --> 00:39:41,346 This is delicious. 1091 00:39:43,015 --> 00:39:45,050 Thank you for coming back. 1092 00:39:45,083 --> 00:39:46,752 You recognize the difference, right? 1093 00:39:46,785 --> 00:39:48,453 -Oh, my goodness. -Incredible. 1094 00:39:49,354 --> 00:39:50,723 How did you guys enjoy your dinner? 1095 00:39:50,756 --> 00:39:51,924 -It was great. -Oh, it was great, thank you. 1096 00:39:51,957 --> 00:39:53,358 Good, I'm glad you enjoyed it. 1097 00:39:53,391 --> 00:39:54,827 Thank you for coming. 1098 00:39:54,860 --> 00:39:56,929 - You like it? - Yeah. 1099 00:39:56,962 --> 00:39:58,564 How about you? How did you like it? 1100 00:39:58,597 --> 00:39:59,732 Yeah, I like it a lot. 1101 00:39:59,765 --> 00:40:01,333 I hope my dad makes these changes last, 1102 00:40:01,366 --> 00:40:03,168 because it'll have a lasting impact 1103 00:40:03,201 --> 00:40:05,137 for the restaurant, for my family... 1104 00:40:05,170 --> 00:40:06,304 -What do you think? -It's crazy. 1105 00:40:06,338 --> 00:40:07,439 -This is so different. -I know, right? 1106 00:40:07,472 --> 00:40:08,907 -It looks so nice. -But it's nice. 1107 00:40:08,941 --> 00:40:11,276 And just improve relationships all around. 1108 00:40:11,309 --> 00:40:14,279 It was a tough 24 hours for me, but... 1109 00:40:14,312 --> 00:40:15,981 all in all, I think I grew up. 1110 00:40:17,215 --> 00:40:18,551 Yeah. 1111 00:40:18,584 --> 00:40:20,753 Dinner last night was not so great. 1112 00:40:20,786 --> 00:40:22,955 Tonight was absolutely wonderful. 1113 00:40:22,988 --> 00:40:24,489 The dressing is so good. 1114 00:40:24,523 --> 00:40:26,124 It's a very cute way to serve it, I have to say. 1115 00:40:26,158 --> 00:40:27,660 The food was really good, 1116 00:40:27,693 --> 00:40:29,628 the presentation was beautiful, 1117 00:40:29,662 --> 00:40:31,564 and the service was incredible. 1118 00:40:31,597 --> 00:40:33,632 Here's to putting money back in your pocket. 1119 00:40:33,666 --> 00:40:35,601 I would say it's about five years 1120 00:40:35,634 --> 00:40:38,737 since we've seen the restaurant packed like this, 1121 00:40:38,771 --> 00:40:39,938 and I'm really proud of him. 1122 00:40:39,972 --> 00:40:41,607 Here's to better days! 1123 00:40:45,177 --> 00:40:47,580 Vinny, come with me. 1124 00:40:47,613 --> 00:40:48,847 And, Dori, will you join us, please? 1125 00:40:48,881 --> 00:40:50,382 Yes, I will. 1126 00:40:50,415 --> 00:40:51,584 Man. 1127 00:40:51,617 --> 00:40:53,886 My time is done. I'm going. 1128 00:40:53,919 --> 00:40:56,488 Now, it's been a hell of a 24 hours. 1129 00:40:56,521 --> 00:40:58,891 Let's get that right, yeah? 1130 00:40:58,924 --> 00:41:02,194 Your biggest asset is your sister, 1131 00:41:02,227 --> 00:41:05,097 and together as a family, 1132 00:41:05,130 --> 00:41:06,699 -you can make this place work. -Thank you. 1133 00:41:06,732 --> 00:41:08,233 -Thank you. You've been amazing. -Hey... 1134 00:41:08,266 --> 00:41:10,068 -Thank you so much. -Oh, man. 1135 00:41:10,102 --> 00:41:11,604 I think the last 24 hours 1136 00:41:11,637 --> 00:41:13,639 has brought us a lot closer together. 1137 00:41:13,672 --> 00:41:14,740 Everything takes time. 1138 00:41:14,773 --> 00:41:16,274 You can't change the world in a day, 1139 00:41:16,308 --> 00:41:18,076 but each day will get better. 1140 00:41:18,110 --> 00:41:20,512 Oh. Good luck. 1141 00:41:20,545 --> 00:41:21,914 You have an amazing family. 1142 00:41:21,947 --> 00:41:23,716 -I'm the luckiest man alive. -Yeah. 1143 00:41:23,749 --> 00:41:26,719 From the bottom of my heart, I'm eternally grateful 1144 00:41:26,752 --> 00:41:29,588 for everyone here, for everything they did for me. 1145 00:41:29,622 --> 00:41:33,025 I have the tools to make this place a winner. 1146 00:41:33,058 --> 00:41:34,793 -I owe ya. -Good luck. 1147 00:41:34,827 --> 00:41:37,562 -Vinny, don't let me down. -Never will. 1148 00:41:37,596 --> 00:41:40,899 Wow, where do I begin? 1149 00:41:40,933 --> 00:41:43,602 I found an owner who acted like a man-child... 1150 00:41:43,636 --> 00:41:45,570 he pushed everybody away from him, 1151 00:41:45,604 --> 00:41:47,305 including his own family... 1152 00:41:47,339 --> 00:41:49,541 and a kitchen, quite honestly, 1153 00:41:49,574 --> 00:41:53,278 that should've been condemned and shut down years ago. 1154 00:41:53,311 --> 00:41:54,980 But in just 24 hours, 1155 00:41:55,013 --> 00:41:58,884 we have given Bella Gianna's a new lease of life. 1156 00:41:58,917 --> 00:42:00,452 My only hope is 1157 00:42:00,485 --> 00:42:03,455 that Vinny does not revert back to his old ways. 1158 00:42:08,160 --> 00:42:10,095 Hey, Gordon, it's Vinny over at Bella Gianna's. 1159 00:42:10,128 --> 00:42:12,397 Hope all is well. Things have been good. 1160 00:42:12,430 --> 00:42:15,333 Weekdays are still very slow. The weekends are picking up. 1161 00:42:15,367 --> 00:42:17,770 Everyone seems to love the new look of the restaurant, 1162 00:42:17,803 --> 00:42:18,771 the new menu. 1163 00:42:18,804 --> 00:42:20,806 My dad, he's trying. 1164 00:42:20,839 --> 00:42:22,675 Whenever they're, like, slow on the weekdays, 1165 00:42:22,708 --> 00:42:24,542 he'll come home, he'll be aggravated, 1166 00:42:24,576 --> 00:42:26,378 but he's still working on it. 1167 00:42:26,411 --> 00:42:28,513 -Right? -Yep, I'm trying. 1168 00:42:28,546 --> 00:42:30,683 We're trying over here. We're doing what we can. 1169 00:42:30,716 --> 00:42:31,950 Taking it day by day. 1170 00:42:31,984 --> 00:42:34,252 I just wanted to thank you again for everything. 1171 00:42:35,988 --> 00:42:38,356 Next week, I head to a century-old restaurant 1172 00:42:38,390 --> 00:42:40,258 in the heart of the French Quarter... 1173 00:42:40,292 --> 00:42:42,094 -Oh, hell no! -Yeah, baby. 1174 00:42:42,127 --> 00:42:43,361 Whose dreadful practices... 1175 00:42:43,395 --> 00:42:44,763 I think that's a roach leg in there. 1176 00:42:44,797 --> 00:42:45,898 Oh, my God, no. 1177 00:42:45,931 --> 00:42:48,000 May finally spell their demise. 1178 00:42:48,033 --> 00:42:49,735 What are you waiting for, a death? 1179 00:42:49,768 --> 00:42:51,870 How long do you think you've got to stay open? 1180 00:42:51,904 --> 00:42:53,538 - A few more months, maybe. - If they don't 1181 00:42:53,571 --> 00:42:54,707 get it together quick... 1182 00:42:54,740 --> 00:42:56,208 You're not equipped to be in the kitchen. 1183 00:42:56,241 --> 00:42:57,776 What did I do wrong? 1184 00:42:57,810 --> 00:42:59,344 Oh,! 1185 00:42:59,377 --> 00:43:00,645 This restaurant... 1186 00:43:00,679 --> 00:43:02,114 No! No! 1187 00:43:02,147 --> 00:43:03,048 Is toast. 1188 00:43:03,081 --> 00:43:06,051 There's a mouse in here! 86884

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