Original subtitles

♪♪

These are the three finalists

for this year's official

Christmas cookie, Santa.

Oh!

Ummm.

This is fabulous

Ho Ho Ho Ho Ho!

Oh, Patty.

Can you please run this down

to mail room 42?

You got it Santa.

Now, where was I?

Mmm...

Ho Ho Ho Ho Ho!

- Hey guys! - Sorry I'm late.

- Hi Mom. - You made it.

Are you kidding? I would not

miss this for the world.

Oh, Blake, honey it looks

incredible in here.

Thanks Mom.

Emma even helped.

- No I didn't. - Really?

Well maybe she's

saving all her energy

for the big stocking

hanging ceremony.

This is already way too much.

You guys have gone crazy.

Crazy good?

Nope.

Mom, I put up Dad's

picture if that's okay?

Of course honey.

That's a great spot for it.

That was a really magical

Christmas, wasn't it Em?

- Honey, where are you going? - Upstairs.

- Hey, we're just - getting started.

- I brought home - some marshmallows.

- So what do you say - we put on some music

- And we put the hot - cocoa on the stove?

Christmas isn't magical.

It's just cheap

plastic decorations.

Look, because your

father loved Christmas,

- okay, it's important that - we keep these traditions going

To keep his memory alive.

Well, it's not working.

Emma.

We do this every year.

- We put up these decorations and - pretend like everything is okay,

Like Dad's still here.

But he's not.

And putting up some

stupid decorations

isn't going to bring him back.

Hey, I love decorations.

It's because you don't remember.

Hey hey, that's enough.

Look I am trying very...

Emma Mary, get back

here right now.

Mom?

Can I write my

letter to Santa now?

Of course you can honey.

That's a great idea.

Emma's starting to forget.

And Blake, he never

even had the chance.

I just wish the kids

could have known you better.

I wish we had a

little more time.

Will it ever be magical again?

♪♪

(sighs)

I love the smell of

wishes in the morning.

Mindy, you're holding us up.

- We've already catalogued - that request.

- Do we really need - to check it twice?

- These aren't requests, - they're wishes.

- Each one of these letters - comes from a human.

Do you realize that?

This is a human and this is

a human, and this is a human.

Humans and their wishes

- are of the greatest - importance to us Elves.

It's their happiness

in our hands.

- You're stepping on that - human's happiness.

Ahhh!

Thomas in Carlton wants

a toy fire truck.

Fire truck for Thomas

in Carlton. Check.

I can make amazing

toy fire trucks.

- I should have been - placed in...

BOTH: In the Builders' Workshop.

We know.

Well both of my...

- Both of your parents - are toy builders.

And I got...

- The best grades in this year's - toy building exams.

- We get it. - You don't like the Mailroom.

- I know you'd rather be - building right now,

But it's just as important

that we open these letters

and get these wishes right.

All of these humans

are depending on us.

I guess you're right.

Looks like Brandon Little

wants a turtleneck.

- Mmm... - Okay.

It's not that I don't

like the Mailroom.

It's, it's, it's just that...

It's that you hate it.

- Sorry Sammy. - I know you love the Mailroom.

It's the best place ever.

Oh.

A special letter.

- We don't see many of - those these days.

What is it?

- I though you didn't care - for the mail.

Of course I care for the mail.

If we didn't have mail

- then us builders wouldn't - know what to build.

It's a letter to

Santa from an adult.

An adult?

What's so special about that?

- Don't they send - letters every year?

Nope. Humans stop writing

letters to Santa

once they hit their teen years.

Why?

Don't know.

Humans can be funny

in that way, I guess.

That's so silly.

Why wouldn't you want gifts?

I know a lot about humans, and

yes they can be pretty silly.

- I've heard that only some - of them have dogs as pets.

- If you were a human, wouldn't - you have like a hundred dogs?

Totally.

- Wouldn't you want - a hundred dogs Mindy?

What?

What do we have next Sammy?

Ah, letters to Santa from...

Minnedoza.

(knock at door)

Hi everybody, just checking in.

We're getting through

the mail in record time.

Hi George. Why was I

assigned to the Mailroom?

I'm not sure.

- Santa's got a lot - on his mind right now.

Pre-Christmas jitters perhaps.

You can apply for Builder

again next year.

Next year?

- I have to sort letters - for a whole...

Tomorrow is Christmas

Eve, Mindy.

- So there's - lots to be done.

So for now, you all must get

to work in your placements.

With pleasure.

Hey, who likes impressions?

Check this out.

Ho Ho Ho.

You're Santa Claus.

- Check it out, Mindy. - He's Santa Claus.

Hey Sammy, heads up.

Delivery for Miss Mindy.

Come on Mindy, it's your turn.

Phewwww!

ALL: Noooooo!

Merry day-of-the-eve

before Christmas Eve, George.

- Uh. - Yes, same to you.

- Please remember that - Vixen's carrots

Should be steamed not boiled,

and Comet's carrot cake

should be gluten free.

Way ahead of you, sir.

Thank you, Richard.

Good morning Benny.

- Seems like Christmas - is getting close to Full Cheer.

George, just the man

I've been waiting for.

Now you hold on just a second.

- Ah. - Here we are.

It's the recipe to

Santa's Secret Christmas cake.

- How did you know - I was going to ask you for that?

Ah yes, you're the Elf

with all the answers.

This is a picture of a dog

wearing sunglasses.

I do misplace

the answers sometimes.

No need to rush, Benny.

- I'll swing by later - to pick up that recipe.

Did you maybe want the recipe to

twice cooked chestnuts instead?

So what do you say

we all go

for a little drive after this?

I have a few wreaths to deliver,

but then I thought maybe

the three of us could go skating

after at City Hall.

Yeah, sure.

Pass.

- Or we could watch - a movie together.

Em, are you feeling okay?

- I thought painting - was your favorite.

May I be excused?

I have homework.

- Well, actually, no. - Not yet.

I have a little something

to give you both.

It's a present.

- It arrived today, - but it's not for Christmas.

It's just a little

something that

your Dad and I thought you

would both really like.

Can we get it now?

- Yes, you can get it now. - But first I need both of you

To close your eyes.

I'm not closing my eyes.

Just for a second, close 'em.

Can we open them?

Okay, open up.

(barking)

Awwww!

It's so cute.

Is that for real?

Yes it's for real.

Can we keep him?

- Of course, he's part - of the family now.

- Em, what do you think - we should we name him?

This is so lame.

You can't replace

Dad with a dog.

Don't worry, Mom.

I'll still take care of him

forever and be his best friend.

Great honey, well...

I have to get going

before it's too late, okay?

Well, can the dog and I come?

We could show him around town.

- I'm sure he'd love - to see the Christmas lights.

I think that's a great idea.

Go get your boots on.

Sir,

are you working on

the Heknows machine again?

Not to worry.

I'm just trying to make some

improvements to this old thing.

Could you please

hand me the hammer?

This old thing has been showing

us who's been naughty or nice

for the past few hundred years.

With all due respect,

- if it ain't broke, - don't tinker with it.

Christmas as we know it

is changing.

We must adapt, dear George.

Don't you see it?

We're getting more letters,

giving more toys.

It's busy, but I guarantee

with the help of the Junior

Elf Interns this afternoon,

all orders will be fulfilled and

ready to fly by tomorrow night.

Wishes.

They are someone's

wishes, not orders.

Oh yes yes, of course.

As long as our Wishers

get what they want.

Yes, but are they getting

what they actually need?

Happiness levels are way down.

Getting what you want

doesn't make you happy

if you don't have what you need.

Toys aren't the only answer.

If only there were a way

for us to really know

what humans need.

Mighty mistletoe.

What do we do?

We are in so much trouble.

So much.

Okay guys, we are

three smart Elves,

we can figure this out.

Has this ever happened before?

Never.

Maybe we should just tell Santa.

He'll know what to do, right?

Yeah, we should tell Santa.

No, wait.

- We need to try to figure - this out by ourselves.

Mindy, I know you're

a great builder and all,

- but there are even - things you can't fix.

Just let me think.

We should tell someone.

Maybe George,

he's Santa's right hand Elf.

I got it.

(snoring)

(snoring)

Coast is clear.

(snoring)

Guys.

Focus.

Ahem.

Um, excuse me.

Benny?

Wha...

Yes?

You have a...

Oh, yes.

I know.

Christmas cake.

Benny.

I need to talk to you.

Right.

I've been expecting you.

You have?

I know what you want to ask me.

You do?

You want to know why

Santa put you in the Mailroom

rather than the

Builders' Workshop.

Well obviously Santa

made a mistake.

A mistake, you say?

Hmmm.

CAM:

Santa's Mistake Book!

(coughing)

Ah.

Just as I thought.

- It's empty.

- But?

Mistakes don't happen

at the North Pole.

I don't know

why we even have the book.

How'd you know she was

put in the Mailroom?

Wait. Are you the Elf

with all the answers?

Yes.

Who are you?

Classic.

Can I ask you a question?

- Those who ask - the right questions

Will find the right answers.

- Do you know where - the puppies are at?

I really wanted to meet one.

Cam, not now.

Mindy?

George.

Christmas cake.

Thank you Benny.

Mindy, what are you three

doing here?

- Everything alright - in the Mailroom?

Of course everything's

alright in the Mailroom.

Why do you ask?

Because you're here,

and not there.

We're just taking a break,

and hanging out with

our old friend, Remmy.

Benny.

Benny.

- Maybe I should just - take a quick peek.

BOTH: Nooo!

Ah, everything's alright

in there, promise.

We were just

stretching our legs.

- Very well then. - Carry on.

Still lots of work for us to do.

We Elves don't rest until this

Wish-O-Meter is at 100 percent.

That's strange.

The Wish-O-Meter seems

to have moved backwards.

Moved backwards?

Odd.

That can't be.

George did you forget

your glasses again?

You're probably right Mindy.

Very well then, carry on.

Oh, and Mindy.

Ah ha.

About the Mailroom.

I know you wanted to be placed

in the Builders' Workshop,

but I think you will

excel in mail.

We're Time Elves and

there's no time.

Santa has to leave early now and

were still not at full cheer.

No time.

Not a full cheer?

Christmas is ruined.

We should have been Mail Elves.

I think I'm gonna

have an Elf attack.

Andy, do your Elf dance.

That always calms you down.

Okay.

I'm an Elf and this

is my Elf dance.

(beatbox Christmas music)

That's what I'm talking about.

Will you two stop dancing?

We don't have time for dancing.

(beatbox Christmas music)

As I was saying,

mistakes don't happen

at the North Pole.

Yeah, but what if they did?

But, we are just curious.

Because we have all of those

letters in that Mailroom,

every last one.

And everything is going great.

Let me see.

Okay.

Here we go.

"If wishes are not heard,

they cannot be

fulfilled."

"Those humans whose

wishes are unfulfilled

would stop believing..."

Ah, here's the good stuff.

"If humans stop believing

in the magic of Christmas

it will inevitably lead

- to the end of Christmas - itself."

Oh boy.

Good thing that's not happening.

Cookie?

- I can't believe - that just happened.

Christmas is not ruined yet.

Not even close.

- CAM: - This is bad.

So bad.

Don't worry, we can fix this.

- Did you see the Wish-O-Meter? - It went backwards.

Backwards.

- And when those letters - landed in the fireplace

They must've vanished.

Vanished.

- And if we can't - find all of them,

- It could be the end - of Christmas altogether.

Lose Christmas.

I know.

Let's try to calm down.

Calm down?

We just lost

an entire town's wishes.

No, no need to do that.

- We need to think - of the positive here.

We've just misplaced

a few letters.

We were expecting 48 letters.

That's 48 wishes gone.

But compared to a few million

others that we didn't lose,

that's not so bad, right?

Right.

Not right.

Those poor people

from Minnedoza.

We'll never find out

what their wishes were.

Wait.

Sammy, that name,

Minnedoza.

That's where the wishes

came from, right?

Right.

- And all of Minnedoza's Christmas - letters came from that tube.

Yeah.

And we don't necessarily

need their letters,

we just need their wishes.

Wait. I think I know what

you're thinking

and I don't think I like it.

What is she thinking?

We need to get the wishes

straight from the source.

The humans?

Exactly.

We just go to Minnedoza,

- we ask the humans - what they want for Christmas,

- And then we report - them back here.

Problem solved.

Problem solved.

Are you kidding me?

Oh, Elves can't just leave the

North Pole without permission.

And they certainly can't

interact with humans.

That's gotta be breaking

at least five Elf codes.

It's better than doing nothing

- and causing - the end of Christmas.

- Is anyone else starting - to see sugar plums

Dancing around their heads?

Maybe it's best

if you stay here.

- You can keep things running - smoothly in the Mailroom.

We'll pretend to be humans.

Yes, but you have to blend in.

If anyone finds out you're Elves

and you've lost

the town's wishes,

it could cause Christmas chaos.

Hey you're talking

to the Human Expert here.

- I bet I can find - some stuff like this

In the Clothing Createatorium.

Wow.

This may actually work.

You totally look like humans.

Minn-e-doza, here we come.

Let's roll.

Just let me build this first.

Jingle walkie-talkies.

Okay so all I need to do

is reverse the direction

of the delivery mechanism.

There.

Oh, and one more thing.

Here, Sammy.

Jingle walkie-talkies.

- We can use them to relay - the wishes back to you,

- So you can give them - to the Builders.

Testing, testing -

one, two, three.

Did you hear that?

Yes.

- Cool. - They work.

This is going to be a long trip.

Looks like we made it.

Mighty mistletoe.

Look at all those humans.

- Ow, you're stepping - on my foot.

What's your foot

doing under my foot?

What do we say?

What should we say?

Oh, hi little girl.

Give us your wishes.

A hug. I've read about

those in human-studies.

A hug is one of human's

most treasured greetings.

Huh, that's interesting.

I hope that we get some hugs.

We gotta get out there, Sammy.

We can't just sit in here and

wait for humans to come to us.

Rolling snowballs!

It's a dog, it's a real dog.

- Okay, enough. - Focus.

End of Christmas, remember?

Right.

But that kid, with the dog.

That's our first wish.

Excuse us, normal human

beings coming through.

Why is everybody looking at us?

- I don't know. - Let me check my human textbook.

Awkward book pose.

I saw something about

this on the news.

Some new trend...

time travel challenge?

- Oh. - Sorry.

Hello?

A greeting.

That was a success.

This is ridiculous.

That textbook of yours

must be out of date.

Girl, that's whack.

Stick to the plan.

Let's get this kid's wish.

Do you like the snow?

I love the snow.

Uh, hello fellow tiny human.

Whoops

How'd you do that?

Do what?

That was awesome.

- You've never seen - a handshake before?

No, you moved in super speed.

Super speed?

I don't think so.

That's impossible.

- Hello. - Is that a dog?

I always wanted to meet a dog.

Who are you guys?

Why are you dressed like Elves?

We're not dressed like Elves.

We're dressed like human kids.

Okay, no human kid

talks like that.

Or moves that fast.

- I don't know what - you think you saw,

- But we're going - to need you to forget

- That you saw what - you think you saw.

No I can't.

I saw that.

SAMMY:

North Pole to Mindy.

North Pole to Mindy.

Did you make it?

Please let me know.

North Pole?

What, are you actual Elves?

What are you doing here?

We can't tell you.

If anyone found out

that we've lost the whole

town's Christmas wishes,

there could be Christmas chaos.

Cam.

Shhhhh!

No way.

You lost all our wishes?

Well we didn't

necessarily lose them,

we just don't know

where they are.

So you need to go around town

and get everybody's wishes?

- Ha. - That's so cool.

Well, it's not exactly

an ideal situation for us.

- So, if you could just tell us - your Christmas wish,

We'll be on our way.

Let me help you.

Oh no.

I can help you.

It's a pretty small town

and I know everyone in it.

At least the kids anyhow.

- We could probably - use the help.

And he probably knows a lot

about humans cuz, well...

I'm Blake Williams, and I

asked Santa for a new bike.

There.

That's one wish off your list.

Sammy, we've got our first wish.

- And we've got some human help. - Yes.

- I'll go tell my Mom that - I'm going to walk the dog home.

And, we need to get

you some new clothes.

C'mon.

Sammy.

- Working up a sweat, - processing those letters I see.

Oh, yes sir.

Where are the others?

Others?

The other... letters

are right here.

These last bags

of wishes that we have

here in the Mailroom

at this present moment.

I meant Mindy and Cam.

Where are they?

Mindy and Cam?

Where are they?

They...

are...

where?

Is it hot in here?

Yes, I suppose it

is a little stuffy.

It is hot in here.

So, therefore, Mindy and Cam

they just slid out, stepped out,

to get some air

to breathe that is cold.

Okay.

Very well.

Breaks are certainly permitted.

- You look like you could - use one yourself, Sammy.

Ha.

- Just be sure - that the three of you

Work at a good pace

when they return.

You know we will.

(barking)

Wow.

- Well, my mom and I decorated - this whole place.

We went kind of Christmas

crazy this year.

C'mon.

This is a Christmas tree.

Woooh.

- Did your sister help - you decorate it?

- Nah. - She's a bit of a Scrooge.

What's a Scrooge?

- It's someone who doesn't - like Christmas.

There are humans

who don't like Christmas?

You must like Christmas, right?

Are you kidding?

I love Christmas.

- That's what Christmas - looks like.

And check this out.

Smell that?

- That's what Christmas - smells like.

Christmas smells like

those candles we make

back in the North Pole.

Follow me.

- MINDY: - Is that a Christmas tree?

Hello?

- (laughs) - Christmas tree.

That one isn't decorated

- because it's for - the winter fair tomorrow.

My Mom and I decorate

- the whole Community Centre - with all this stuff.

You decorate with socks?

Father Christmas.

Look at this tool box.

Woaah.

What does this have in here?

That was my Dad's.

We don't really use it anymore.

My Mom doesn't want to go

through his stuff anymore

cuz he passed away.

Passed away?

- Oh, ah. - He died.

Six years ago.

That's so sad.

Yeah.

I don't really remember him

because I was pretty young

but I still miss him.

He was a great Dad.

At least, that's what

people always tell me.

Here, you'd like this.

What have you done to Santa?

- No, it's not the - real Santa suit.

- Humans have this - tradition at Christmas

Where they sometimes

dress up as Santa.

- CAM: - That's pretty weird.

- My Dad used to wear this suit - every Christmas Eve

- At the Winter Wonderland - and perform

- The Night Before Christmas - for the whole town.

See?

The Night Before Christmas.

That's his handwriting.

Cool.

I don't remember him

ever performing it,

but it must have

been pretty special.

(car sounds from outside)

- Oh no, we weren't - supposed to be in here.

My Mom's home.

Ah, clean.

We're on it.

Ah, that way.

Blake?

- BLAKE: - Hi Mom.

That was close.

You guys okay?

We can organize this

for you if you like.

It'll take seven seconds.

No, that's okay. Here.

- Just take these. - It will help you blend in.

Are you sure?

Well, let's go

collect some wishes.

- We can't go out now, - it's getting late.

Kids will be going to bed soon.

- Then we'll sneak into their - rooms and wake them up.

That's not a very good idea.

- You guys don't know much - about humans, do you?

Come to school with me tomorrow

- and we can get all - the wishes at once.

But tomorrow night

is Christmas Eve.

That's not going

to leave us much time.

I've seen how fast you

guys move. We'll be fine.

Mom!

Time to go.

Moo Cow.

- Look what I found, Mindy. - Moo Cow.

You know Moo Cow?

- Of course, we make them - in the North Pole.

Wanna play?

- I already know - all of the cards off by heart.

I'll win too quickly.

It's not about winning.

- It's about being silly - and having fun.

I don't get it.

- It's all about making - the other person laugh.

So, I pick a card.

Here we go.

Are you okay?

I'll give you another clue.

Oooo ooo ooo ooh!

- Oh, oh! - You're a monkey.

That's it.

And I get two points

and the next person goes.

I wanna go next.

Um... A fish?

Benny?

An angry fish?

A Santa Claus?

Ummm...

I'm an elephant, guys.

- BLAKE: - That's the craziest

Elephant I've ever seen.

(knock on the door)

- Blake, - what's going on in there?

- That's my sister. - Hide!

What?

Open the door.

- No, just duck down.

- Quack, quack, quack!

- No, I don't mean - be a duck, just...

Never mind.

- Hey, Em. - What's up?

What's going on in there?

- I'm not leaving - until you tell me.

We were just playing Moo Cow,

- I was... I was just - playing Moo Cow.

- You can't play - that game by yourself.

You totally can.

I heard people laughing.

I was laughing at myself.

I did something hilarious.

You wanna see the face

I discovered in the mirror?

- A cramp. - I'm getting a cramp.

I can't be a duck

back here any more.

Ah!

There's too much clutter.

You're so weird.

(noise)

Okay, what's going on?

That was just the dog.

(barking)

Oh hey, how'd you get out here?

No way.

- Now I definitely know - something's going on.

Do you have a girl in here?

No, why would I have

a girl in here?

(sneeze)

Thanks for stopping by...

- Tell me the truth - or I'll tell Mom.

Fine.

- I have two Elves in here - from the North Pole

- And they lost all - the letters from Minnedoza

And now they need my help.

- Oh, come on. - That's the truth.

Grow up.

Hey, what in the world

is going on in here?

Blake you cleaned?

He's been acting so weird.

So what, is a person not

allowed to laugh and have fun?

- Remember when you - used to do that?

Okay, okay that's enough.

It's dinner time.

I like this game.

♪♪

So you're my friends visiting

from up North for Christmas.

Got it?

I'm nervous.

It's okay, you'll be fine.

Just try to act natural.

No hugging.

Right.

- Humans need so many - Christmas hugs

- That I won't be able - to do it alone.

- We'll have to form - a team of huggers.

Just say hi.

Hi.

Hi.

Hi.

Hi.

Stop hugging everyone.

But he had his earmuffs on,

he couldn't hear my Hi.

Cam focus.

We need to get these wishes.

Okay, hands in, on three...

One, two three...

- Wishes! - Candy Canes!

(indistinct chatter)

That's a pretty cool microscope.

Yeah, it's alright I guess.

You probably want one

for yourself right?

No, not really.

Maybe you asked

Santa for one?

I don't really like

science that much.

Bunsen burner?

No.

Beakers?

No.

A funnel?

No.

A petri dish?

Not really.

A periodic table poster?

No.

Test tubes?

I really just want a new guitar.

Ahhh, that was my next guess.

- And last year I asked - for a goldfish,

- Which seemed like a pretty - good idea at the time.

- Yes but... - But it was nowhere near as bad

- As the train set - incident of 2012.

- So you can probably understand - why I have some hesitation to...

- Oh, Dasher! - I've got to go.

- But I'd really love - to quickly hear

- Exactly what you asked - Santa for before I go...

Well I...

(flute)

Hey!

- Oops! - Sorry.

I was just so wrapped up

- in writing - my last minute letter to Santa.

Do you want in on this?

- I can jot your wish down - on here with mine if you like.

- Well, I already wrote - my letter to Santa.

- Well, it can't hurt - to tell him twice.

Well I guess so.

Okay.

- And that's why we should - be giving reindeer

Leafy greens instead of carrots.

Any questions?

- Where'd you get this - bogus information?

What do you want for Christmas?

Umm..

My stomach!

It aches!

I think I ate too many

of those pizza pies.

That looks like it hurts.

- Yeah. - And can you believe it?

- I just asked for a new - hockey stick for Christmas.

That's great.

I mean... bummer.

Yeah, thanks man.

(amplifier hum)

Umm, excuse me.

Hello.

- Why, why aren't you - looking at me?

- I'm talking to you. - What device is that?

Um... Okay... hello.

(laughing)

It's fine I got this.

'Anyone who tells me what

they want for Christmas

will get a candy cane!'

And... send.

What?

(notification sound)

(phone beep)

(phone beep)

(phone beep)

(phone beep)

That's five easy wishes.

- I hope you have - a lot of candy canes.

Oh boy.

I already told you I didn't ask

Santa for any stupid presents.

- Now could you please - get your weird friends

To stop following me around?

It's mortifying.

- What? - Who's following you?

Is that my sweater?

- MINDY: - Do you think

She's on to us?

- CAM: - No way.

Hey Sammy, yeah it's me.

So Clara, she wants a doll.

And Jim, he wants

a train set. Over.

Can you believe it?

- We have almost all - of our wishes.

Don't get too excited.

We've still got a few to go.

- Hey! - Wait!

Tell me...

Sugar plums!

We haven't gotten his wish yet.

- Don't worry, he'll be at - the Winter Wonderland tonight.

The whole town will be.

Can we come too?

That's kinda what

I was thinking. C'mon.

♪♪

- Okay guys. - I've done all I can do up here.

You have nine left.

GEORGE: Very well, then.

Carry on.

Everything alright

in the Mailroom?

Oh no!

What am I going to do now?

Father Christmas!

(bang on door)

Mindy?

- (Sammy in Mindy voice) - Yes?

- Mindy? - Is that you?

(Sammy in Mindy voice)

Yes, it's me. Hi George.

- (Sammy in Cam voice) - Hey George.

- (Sammy) - Hi.

Umm...

Hello everyone.

May I come in?

- (Sammy) - Oh, is it locked?

We'd love to let you in,

- but we're just working - so hard in here.

Our hands are full.

I'm just doing my rounds,

you know, checking in.

We're close to departure time.

(Sammy) Everything

is going great.

- (Sammy in Cam voice) Oh look. - This person wants a hamster.

- (Sammy in Mindy voice) - I wish I was building a hamster.

(Sammy) Will you two

stop horsing around?

It's Christmas Eve.

- And poor George - has better things to do

Than to check in on us.

(Mindy on walkie talkie)

Hey Sammy. We're headed

to the Winter Wonderland

- to get the final - few wishes. Over.

You... You're going where now?

♪♪

BLAKE: Hey Mom.

Sorry I'm late.

Oh, not to worry.

Hello.

These are my new

friends, Cam and Mindy.

- Hi. - Hi Mom.

(laughing)

They're really good at helping.

- I was wondering if they - could help us set up?

Many hands make light work.

- Why don't the three of you - help me decorate

The Christmas tree, okay?

Oh... Look.

This is one of my favorites.

Your Dad gave this to me

on one of our very first

Christmases together.

Wow, it's beautiful.

- What would you like - for Christmas this year?

All I want is for Christmas

to feel like Christmas.

So, how did the

three of you meet?

CAM:

Uh... school?

- BLAKE: - Yes, school.

Oh.

Wow!

You are good helpers.

Thank you.

We know.

It looks beautiful.

But just remember,

take your time, guys.

- One of the best things - about Christmas decorations

Is putting them up.

♪♪

Okay I think we are

all ready to go here.

- Great, I'm just going - to do a quick sound check

And then we'll open the doors.

Okay, is everybody ready?

- It's almost time - to open the doors.

ALL: Ready.

- Blake, I think you should - do the honours this year.

Cue the lights!

This is what Christmas

feels like.

Wow.

Places people, places!

- Oh, here we go. - Have fun guys.

ALL: Thanks Mom!

Okay, eight more wishes

then we're done.

Save Christmas, let's go.

♪♪

(indistinct chatter)

That's what I asked

Santa for too.

I totally get it. Moo Cow is

the best game I've ever played.

Mine's delicious.

It is delicious.

Careful, it's hot.

Rolling snowballs, that is hot.

Anyone for seconds?

I could really use a new camera.

Well, that's a great gift.

- Well, it was nice meeting you - but I should be...

Wait, I haven't even

taken your picture yet.

Oh.

Mind just taking your

hat off? Thanks.

- Perfect. - Merry Christmas, Mindy.

And we've got a new

camera for Nicole.

- Katie and Sarah - both want Moo Cow,

- Bret wants a puzzle, - Chris wants new boots,

- Everyone's having a great time, - have you tried

The hot chocolate?

- It's really good, - and Christmas is fun.

Hey Sammy,

did you hear all that?

Snowstorm moving in.

Listen.

- Santa's sleigh needs - to depart much earlier

- So he can deliver - the gifts

- Safely. - I need to know...

We need those last few wishes.

Fast.

Oh um, okay, new plan.

What in the world are you

two Elves doing out here?

- And why aren't you - in full costume yet?

- It's nearly show time. - We're not...

No time for excuses.

You are on in five.

- Now take off those sweaters and - I'll put them with the others.

And please be careful

with those plastic ears.

Daniel has somehow managed

to go through two pairs already.

We're not even part

of the show.

(clapping)

(crowd laughs)

♪♪

Try to follow along.

Um, got him, got her,

yes, yes, yes...

(clapping)

Hi, I don't think we've met.

I'm Mindy.

- Excuse me. - I'm prancing here!

I'm a snowflake.

- What would you like - for Christmas?

I can't tell you.

Why not?

Because I only tell Santa.

(imitating little girl)

Because I only tell Santa.

Here comes Santa Claus.

No, that's the next song.

Oh, sorry.

Keep on jingle bell-ing.

C'mon.

- Blake, we need your - Dad's Santa suit

- So you can dress up - as Santa tonight.

- Humans can't resist telling - Santa their wishes.

But it's too big.

Don't worry, I can fix it.

- And it's at home, - in the basement.

- Not a problem. - It's only a few blocks.

I'll be back in a jiffy.

Hey.

You gonna eat that?

Santa suit.

Ah tool box, handy.

Handy full of letters.

Safety pins.

Clothes pins.

More stuffing.

I'm gonna burst.

Don't worry,

you look very jolly.

Just with a few Ho Ho Ho's,

you'll be good to go.

How are you holding up Laura?

- I know Christmas is always - tough for you guys.

We're doing okay.

Thank you, thank you both.

The kids are doing alright?

- I haven't seen Emma - here anywhere.

Oh no, she's here somewhere.

Well you know

she's thirteen so...

- I remember being - thirteen.

It must be so hard without John.

Do want any more

casseroles or anything?

You know what?

No, I don't.

Thank you.

It's been six years.

And you're absolutely right,

it's been really hard.

And I miss John more than

I ever thought possible.

And Emma says

she hates Christmas.

But I think she's just

really hurting inside

because she misses him too,

you know

and, Blake, my little one,

he loves Christmas,

- he loves everything about it - just like his Dad.

I question myself

every single day,

- because I wonder how - I'm going to give those kids

A joyous, happy

Christmas when I'm sad?

You know so, I cry

most nights because

I realize that these kids

didn't just lose a father,

they lost their Christmas too.

Laura...

- So no, no, but not any more. Not - for anymore Christmases to come.

And you know why? You know

why, because love prevails.

- Right? - Love conquers all,

And even though

John is no longer with us,

his love is still

very much with us.

It is. I feel it every

single day, I do.

- So we are going to be fine, - we're gonna be more than fine.

And I hope you are too.

So have a Merry Christmas

Brent and Sandra.

I guess she doesn't need

any more casseroles.

I think you put too

much cheese on them.

- People don't like - that much cheese.

And that's what I

want for Christmas.

Okay, Merry Christmas.

We did it!

We did it!

(singing) And it's Merry

Christmas everyone!

Why are we jumping up and down?

We saved Christmas.

Yeah, hey Sammy.

We did it.

Megan wants skates.

Guys there's still

one wish left.

One left?

That should be it.

How?

We got everybody in town.

Sammy, could you help us track

down whoever's wish that was?

No.

But I think I might

know who might know.

Mindy, I think I need to change.

Mindy.

Are you there?

I shouldn't have been wearing

this in the first place.

I think I need to put it back.

Guys, are you listening?

Mhm, what was that?

I need help with the suit.

But it's just a costume.

What's the rush?

Sammy to Mindy.

This is urgent.

- You guys will never be able - to save Christmas.

You still don't

even understand it.

Hey Blake.

Was that anger?

We gotta talk to him.

There's still one more wish.

You go get it.

I'll talk to Blake.

- Mindy!

- What?

You are not going

to believe this.

Two letters were sent

from 326 Carroll Street.

326 Carroll Street?

Blake's house.

That can't be possible.

Blake only asked for a new bike

and his sister said she didn't

send any letters this year.

Mindy, you have to hurry.

Santa is leaving any minute.

Okay, I'll try my best.

But you have to stall Santa.

Buy us some time.

Rolling snowballs.

Emma, I need to talk

to you for a quick sec.

Emma, please. I'm sorry I

lost your wish. I really am.

Don't take it personally.

- I don't really care - about any of those letters.

But I was wrong.

Holly jolly I was wrong.

- But I can still fix this. - I want to make things right.

- Please, I just know the letter - came from your house.

I just need you to...

I didn't write a letter

to Santa this year.

I haven't written one

since my Dad died.

Don't you get it?

I don't have any wishes.

But you must.

Every human being

has at least one wish.

We take wishes very seriously

up at the North Pole.

- Blake was telling - the truth, wasn't he?

You're a real Elf.

Emma, please.

But yes, yes I am.

- And if I don't fulfill - this last wish,

- Then you'll completely - stop believing.

- And if one human stops believing - in the magic of Christmas

Then it doesn't get carried on.

- And before you know it there - will be no believers

- And it's - the end of Christmas.

- And I still don't totally - understand Christmas.

But I know neither

of us want it to end.

I'm sorry.

I didn't write a letter

to Santa this year.

But I think I know who did.

- You? - No.

- Blake? - No.

- You? - No.

Your dog!

No, my Mom.

She's been talking about how

all she wants is for us

to be a family again,

to be happy.

Whatever that means.

I can't build that

in a Workshop.

Santa, wait.

Hi, Mr. Claus. Uh, you

look jolly this evening.

Your sleigh awaits, sir.

Santa, wait.

Mindy, Cam and I, we lost

a whole bag of letters.

A town called Minnedoza, poof!

And Mindy and Cam

they travelled backwards

through the mail system,

- and they've disguised - themselves as human kids.

- And they've gone around - talking to humans kids

- And finding out - about their wishes

And then relaying

the message back

so we can make it come true.

I know.

Isn't it wonderful?

You knew?

I see you are not freaking out

about this as much as I am.

There's still one wish left.

Santa, I must insist

you leave now.

Or you jeopardize Christmas

for the entire world.

All right, George.

Time to fly.

Santa, wait.

What should we do?

What's that supposed to mean?

- MINDY: - Blake's Mom!

Hey Mindy.

Em, I'm so glad you made it.

So, are you guys having fun?

Yeah, yeah, uh...

Mom, did you write a letter

to Santa this year?

How'd you know that?

What present did you wish for?

No, no, I didn't

ask for a present.

It was just more of a...

silly wish.

I just wanted my family

to be happy for Christmas.

- Mindy, I'm sorry. - I tried everything.

- I couldn't stop him. - We're too late.

Sammy, it's okay.

I found the last wish.

It's Blake's Mom.

She just wants her family

to be happy again for Christmas.

We can't make that here.

Then I'll have to make it here.

I just need to figure out a way.

Are you sure she just

doesn't want a pair of socks?

Everyone loves socks.

Blake?

Just go away.

I can't get him to come out.

- I've tried every trick - in the Human Studies book.

Blake, open up.

I did not try that.

I can't remember.

Can't remember what?

Dad.

I can't remember Dad.

What was it like when he was

up on stage reading the poem

in front of the whole town?

It was amazing.

Blake, the last wish,

it was your Mom's.

Mom wrote a letter?

- Yeah, but Santa's already left - the North Pole.

We're too late for the Workshop.

What do we do?

- We need to show Mom - that we're still a family.

(indistinct chatter)

(clapping)

T'was the night

before Christmas,

and all through the house,

not a creature was stirring,

not even a mouse.

The stockings were hung

by the chimney with care,

with hopes that St. Nicholas

soon would be there.

The children were nestled

all snug in their beds,

while visions of sugarplums

danced in their heads.

And Momma in her kerchief,

and I in my cap

I - I in my cap...

Come on Blake.

You can do it.

Something's not right.

Oh no.

What is she doing?

- (whispers) - What are you doing?

- Just hanging out with my brother - on Christmas Eve.

Okay.

Where does the next verse start?

When out on the lawn...

When out on the lawn

there rose such a clatter...

BOTH: I sprang from my bed

to see what was the matter.

Away to the window,

I flew like a flash,

tore open the shutters

and threw up the sash.

It's working.

It's working.

But Cam, look.

(Blake and Emma reading poem)

Why is she crying?

Why is she crying?

It didn't work?

Sammy, it didn't work.

I guess I was wrong

about her wish.

So that's it?

We're too late?

- Really? - We're too late?

We ruined Christmas.

Another Mindy mistake.

Well, I guess we should head

back to the North Pole.

We've done enough damage here.

Sorry, Blake.

(Blake and Emma reading poem)

but I heard him explain,

ere he drove out of sight.

Merry Christmas to all,

and to all a good night.

(clapping and cheering)

(jingle)

Well, that's a first.

(laughing)

- A hippo! A hippo! - Yeah, you got it.

- 'Kay, kay, pause - for two seconds.

- Who wants another - hot cup of cocoa?

- Me! - Dibs on marshmallows!

Hey guys, were you guys

in the basement today?

No.

My Love,

If you are reading this,

I guess that was the last trip

to the hospital.

We always said I could win

this fight and...

even though I didn't,

I don't think I lost.

I had you, Emma and Blake,

and that makes me

the luckiest man in the world.

Life isn't easy

by yourself, so remember

you're never alone.

And the four of us

will always be a family.

Hang up the mistletoe,

I'll always be under it

waiting for you.

Mom, what's wrong?

I found another present

in the basement.

Dad's toolbox?

Looks like your father

left us a surprise.

How?

This one says Blake.

"Dear Blake.

Today, you turned three.

I told your Mom that I was

going to make your cake,

and it turned out

to be a total disaster.

You didn't seem to mind.

You stuck your hand

into the cake

right before we could

even light the candles.

I can already tell

that you are going to be

quite the handful.

Love, Dad."

He was right.

(laughing)

Mom, a postcard.

From Paris?

When was Dad in Paris?

He went there for work when

you were just a little baby.

Dear Blake,

Be sure to study up

on your French,

because when you are

old enough to travel,

we have to adventure through

these cobblestone streets,

in the most magical

city in the world.

- And you'll love - the crepes.

Love, Dad.

Oh no - homework.

(laughing)

365 things I love

most about Emma.

One for every day of the year.

I love the way you laugh

when we play Silly-Face-Em.

What's Silly-Face-Em?

A game Dad and I used to play.

Like this - Graagh!

(laughing)

Mom.

Look.

(crowd clapping)

Merry Christmas everyone.

(crowd cheering)

Now this year,

just like last year,

I'd like to dedicate

this poem to my family.

Laura, Emma and Blake.

I love you.

(crowd clapping)

T'was the night

before Christmas

and all through the house,

not a creature

was stirring,

not even a mouse.

Dad was funny.

Oh yes, he was.

Merry Christmas, Mom.

Merry Christmas, honey.

Merry Christmas, Jingle.

(barking)

Thank you, Santa.

Santa.

How was your flight, sir?

Delightful George, thank you.

Ah! Just the Elves

I've been looking for.

Santa, it's my fault.

- I thought there must - have been a mistake

About me being placed

in the Mailroom,

so I was so careless

about all the humans' wishes

that I made a mistake.

Mindy,

- I thought Benny - assured you earlier,

- There are no mistakes - in the North Pole.

But it's just that...

Every job in the North Pole

is as important as another.

Just as each Elf

has their own

important role to play.

I placed you

in the Mailroom because

although you are

an excellent Builder,

you have a great many

other talents too.

There was a wish this year

that provided us

with an opportunity

to learn how to bring joy

in an important new way.

And I knew only the three of you

would be able to fulfill it.

But we didn't fulfill

the last wish.

(laughs)

Woah guys, hey that's Blake.

Hi Blake.

He can't hear you.

I can't believe

we actually did it.

Wait, I don't get it.

She's still crying.

Did we ruin Christmas

or save it?

Oh Cam, look at how

happy they are.

(nose blowing)

(sniffing)

Happy tears?

Who'd have thought?

Regardless, it's quite clear

we definitely saved Christmas.

Well, technically

we did ruin it first.

Yes, but then we saved it.

I never doubted we would.

Me neither.

You brought more joy

to the Williams family

- than we ever could - have manufactured

Here in the North Pole.

And so, I'm launching

a new initiative.

Effective immediately,

undercover Elves are going

to live amongst humans,

to hear those wishes

that often go unheard

and facilitate the act

of fulfilling those wishes,

365 days of the year.

Happiness levels will

go through the roof.

Now Mindy,

- would you still like - to be transferred

To the Builders' Workshop?

Or...

might I be able to convince

the three of you

to join our exciting

new initiative?

Yes.

Oh my.

I can still build

part-time though, right?

Perhaps

- we should adopt - a human tradition

And make the North Pole

a little more festive.

Human Expert.

Leave it to me.

Oh, and one more thing.

Will someone please show me what

this Moo Cow game is all about?

(laughing)

Ho Ho Ho Ho Ho Ho...

(beatbox Christmas music)

Are you two still dancing?

Must... dance...

my sadness... away.

Everything's okay.

- Christmas wasn't - ruined after all.

That's another on time.

Well sort of on time Christmas

for the Time Elves.

Oh... good...

Cut!

Big smiles, guys.

Big smiles.

- We could probably - use the help.

It is delicious.

Careful it's hot.

(laughing)

I know-wha!

Woah!

(laughing)

(laughing)

It's her face! I need to

stop looking at her face!

Are you going to eat that?

Are you going to eat that?

Are you going to eat that?

Are you going to eat that?

(laughing)

(laughing)

Mail.

(laughing)

Mail.

Has this ever happened before?

- Sorry! - I was...

I got it!

BOTH: Letters!

MINDY:

Sorry. Totally messed that up.

BOTH: Letters!

Ahhhh.

Sorry, that was really bad.

Yeah,

but, Slanta has already

left on his sleigh.

- And we're too late - for the workshop.

(laughing)

Slanta?

Oh no.

What am I going to do now?

Father Christmas.

- (smashing sound) - Oh!

That was really bad.

Hi.

Hi!

I forgot to try to hug him!

- Three! - Wishes!

Merry Christmas!

Just a few Ho Ho Ho's,

you'll be good to go.

(laughing)

Who's following you?

Is that my sweater?

(laughing)

Subtitling: ECLAIR