All language subtitles for Help.2021.HDRip.XviD.AC3-EVO.Hi

This programme contains strong language and
scenes some viewers may find distressing

Being a carer is all about...

..acknowledging and, you know,
preserving the residents' dignity.

You know, I've been told,
I've been told before

that I'm very good at making
people feel comfortable.

Very, you know, I'm very social,

very sociable person,
very personable,

very personable...

..very personable.

Like to have a laugh, like
to go... like to have a

Don't say you like have laugh.

She's not your mate.

Ow!

Hello... Hi. I'm Sarah Bain.
I'm here for the interview.

[DOOR ENTRY BUZZES]

[RADIO PLAYS]

It's just down there, love.

Excuse me, I'm
looking for Steve.

[WHISPERING:] Follow me. Be quick.

Go on, then.

We've been given the honour

of getting tea and
that for the candidate.

You're the only candidate.

Er, tea, please, yeah.

Ta.

Milk and sugar? One
and a half, please.

You mean two. No, she
means one and a half.

That's not a number, is it?

Well, it is a number,
it's one and a half.

I'm sorry. He's rude.

I'm Tony, by the way.

He's Kenny.

After Kenny Dalglish, easy.

Where he's named after milkman his
mum used to play dominoes with.

Ask him how old he is, ask him
when Dalglish made his debut.

My dad was a fortune teller.

A point to me... Tit.

Sarah, is it? Yeah.

Thank you, lads.

So what brings you
to residential care?

Well, I've got me Level 1

in Preparing to Work in Adult Social
Care... Going to stop you there.

This job is about treating
people with dignity.

Of course. This is their
home that we work in.

So I'm not just employing any old
knobby-knobstopper to wipe an arse.

Have I upset you?

You sent your CV and, well,
your skills are joking

and your work's not much better.

You know, I just... I
haven't found a good fit,

and I think, given
the opportunity...

You think 53 hours of your Level
1 makes you ready for this?

Did I say that? Cos you might
be trusted to pull a pint,

but sitting with a scared old
man while he's trying to work out

what a fork is...
- -All right, Alan Sugar!

Yeah, you see me, but
I see you as well.

Do you know how many people... You
came in here absolutely certain...

with this precious Level
1... I was a waste of time.

And they last no more than I week.
Well, I won't even last that long.

Stick your job.

Do you know, me grandad had
Alzheimer's and I was only young,

but I remember... I remember singing
and dancing with him and I thought,

"Do you know, if I can help
someone else like that,

"maybe I'll feel
less like shit."

So I understand dignity.

But from the way that you've carried
on, I'm not sure that you do.

You'll do fine.

You can start
Monday... Whatever.

I was baiting you.

[SHE EXHALES]

[ENGINE STARTS]

[ENGINE REVS]

Stop!

You wanted tea.

I'm not supposed to be
out here unsupervised,

but I learnt the door code

and I wrote it down.

OK... They'll
change the code now.

That's all right.
I'll risk that.

Cos I like you.

[WHISPERS:] Fucking hell.

Tony!

Tony, come on, lad.

In!

Ta-ra.

I'll see you Monday.

So?

I got it.

Look at you! What's that
screaming? She got the job, Bob.

I'll give her five minutes before
she fucks it... Bob, don't.

I say it, you think it.

I won't mess up, not this time.
Did you take the car? Yeah.

She took the car today. It's my
turn... Well, she had her interview.

Doesn't mean she can take
my keys. I paid for the car.

Car's for all the family.
Messed up there, didn't you?

And what did you
do today, Dad, eh?

Did you scratch your right
bollock or left? I see you...

..even if she doesn't.

[DOOR ENTRY BUZZES]

Hello, love. You
having a sad day?

Thelma?

Are you all right?
Where are you going?

[TV ON]

[QUIET CONVERSATION]

You get nothing.

Don't I now?

Bill's just delivering the
post, if you'll excuse us? Yeah.

Nothing for her...
No, love, not yet.

Any for me, Bill?

I'll take that as a no.

Follow me to the office, please.

So what we have here is
a one week induction...

..with two days
training on the floor.

The first six weeks of probationary
but I'll do my best by you.

Nights, you know,
they're generally OK.

I've switched my shifts so I
can be doing your induction,

so it's all joined up.

Right, uniform.

Me mum chose the colour.

Used to be hers, all this... OK.

I think it makes it look
like you work in a tuck shop

or on Play School or whatever
shit they watch these days,

I haven't got kids.

I'll let you get changed,
then, and when I come back,

give you the guided tour, lay
out a few don'ts and do's.

[KNOCK ON DOOR]

I need the phone... Oh, eh! I
need the phone... Yeah, yeah.

Yeah, you're OK.

[HE DIALS]

[RINGING TONE]

Er, police.

Hello, my name's
Steve Frobisher.

I'm calling from
Bright Sky Care Home.

One of our residents
has gone missing.

His name is Tony Connell.

He's 47 years old.

He has young onset Alzheimer's.

Jeans and a blue
jacket, I think.

Well, he hasn't
been seen since tea.

Yeah, thank you. All right.

Well, someone will be here
to answer this number.

[CLICKS FINGERS] OK, thank
you. OK, thank you. Bye.

You with me now...
But... Come on.

Ooh!

I know where he'll probably be
- he'll have gone to his mum's.

Have you got this? Cos
I need her with me.

Well, there's only two of us.
Are you kidding? We'll be quick.

My feet hurt.

Oh, that's because you've been
walking over my heart all day, pal.

Come on, let's have a sit-down.

You'll know her...

..by her foot

The smallest gamboge hand

Fingers where the toes should be

Would more affront the sand.

That's beautiful.

This is his route.

I can't watch for him,
you can, both windows.

You remember his face, right?

He's a bit young,
isn't he, for all this?

It happens more than
you think, you know.

Probably been ill for a
while with the Alzheimer's,

but his mum was masking it.

Anyway, she dies and he sets
fire to the back kitchen,

ends up walking down the
street half naked... Shit.

Police pick him up and he's like,
"Don't touch me, don't touch me!"

You know the sort of thing? No.

A few evaluations later and a brain
scan or two and he moves in with us.

He's a lovely fellow...

..but can't keep him
still for love nor money.

There.

There he is.

There... Good girl, good girl.

[INDICATOR CLICKS]

Tony, come on, mate.

Tony! Tony!

Come on... Going back to me ma.

Tony, come on, mate... Get your
fucking hands off me, will ya?!

Tony, come on. You're going
to get me into trouble

with the police
again like last time.

Who the fuck are you to talk
to me like that? Tony...

You're just confused, mate.
- -Do you want to go? Come on.

It's only Steve.
- -I was expecting a big hello here

and this is what you do.

One and a half sugars.

I've got to get back to me ma.

She needs me.

She worries about me
when I'm not there.

Why, were you a naughty
boy at school, was you?

Sometimes, yeah... Oh, she had a
right to worry, then, didn't she?

[SHE CHUCKLES]

Well, do you want to
come back to ours?

Me ma makes the best
scouse in the world.

Oh, I love scouse,
especially with a load of HP.

Can you tell me her recipe?

No, she'd rather die.

She is dead, isn't she?

[HE SNIFFLES]

I forgot me ma was dead.

We're going to take
you home, Tony.

I'm going home... Somebody
else lives there now, Tony.

The council, they've given
that to someone else.

You have a bed in a home with us -
Bright Sky Homes, do you remember?

Bright Sky.

Poster on me wall.

Bruce Grobbelaar,
Alan Kennedy...

..Phil Neal...

Mark Lawrenson, Alan Hansen,

Sammy Lee, Ronnie
Whelan, Craig Johnston...

..Ian Rush, Kenny Dalglish...

..Graeme Souness...

Fierce player, Souness, wasn't he?
- -Yeah.

He was me favourite.

[HE EXHALES]

Come on, Tony.

Hey, come and show
me your poster.

Hmm?

[ENGINE STARTS]

You all right? Oh, hey.

So, we've got six breakfasts
due, and we're behind on feeds.

How did we get behind on feeds?

Needed a hand with the
meds order. We're behind.

Seniors are behind,
we're behind.

Do you want to make a start
on Gloria's pad change?

Then lead on to
Hercules' breakfast?

Oh, yeah, I get pads, do I?

What, you think
she'll let me do it?

OK, time for downstairs.

I know.

Oh, I've got a joke
about that, actually.

About my bits? No!

But it is a bit naughty.

I like naughty... OK.

Now, there's this little boy
called Liam, and he goes downstairs

in the middle of the night and he
asks his dad for a cup of water...

Oh, they do that.

And his dad says, "Jesus,
Liam, that's the 15th one

"you've asked for tonight."

Oh, it's difficult
when they won't asleep.

And he says, "I know
it's the 15th, Dad,

"but me room's still on fire."

It's not a great joke.

Are you ready for me to
start downstairs now?

Will you tell me
that joke again?

There's this little
boy called Liam... Yes.

And he goes downstairs in
the middle of the night,

and he asks his dad
for a cup of water.

[HERCULES MUTTERS INDISTINCTLY]

OK, Hercules.

I need you to pop your teeth
in before we do breakfast.

You don't like me doing it.

You bit me last time.
Do you remember?

Come on, Herc, before we...

[TRAY CLATTERS]

Fuck's sake...!

[HE MUTTERS]

[SARAH EXHALES]

What? What are you
pointing at? Eh?

What? Me hair?

[SARAH LAUGHS]

What about it?

Eh?

My mind to me a kingdom is,

therein such
present joys I find,

that it excels all other
bliss that Earth affords

or grows by kind.

Through much I want
that most do have,

yet still my mind
forbids to crave.

No princely pomp,
no wealthy store,

no force to win the victory,

no wily wit to salve a sore,

no shape to feed a loving eye.

To none of these
I yield as thrall.

For why?

My mind doth serve for all.

I see how plenty surfeits oft,

and hasty climbers soon do fall.

I see those that are aloft,

mischanche may
threaten most of all.

They get with toil,
they keep with fear.

Such cares my mind
could never bear.

Content I live,
this is my stay...

English teacher.

They always tell people to
take the Christmas shift.

Not only is the pay better, but
you actually have a good time.

Mm, it's nice.

And for some reason, at Christmas
less people shit themselves.

Thank Santa for that... Yeah.

Lo, thus I triumph like a king,

content with what
my mind doth bring.

That was beautiful, Polly.

What? I said, that
was beautiful, Pol.

That was a young
lady from Lancashire,

who succumbed to
her lover's desire.

She said, "Oh, this is
sin, but now that it's in,

"can you page push it
a few inches higher?"

[LAUGHTER AROUND ROOM]

This is you and me when
we went to the beach.

Get away! Dad, it's
OK. Go on, go on...

Get away from me.
- -Dad, it's me, Joan. It's OK.

Go... Herc?

OK, calm down, mate.
- -Just get her away from me.

Please, Dad, it's OK. You're
all right. It's all right.

Take her away, take her away.
It's Joan, it's your girl...

♪ Steal away, steal away... ♪

[SNACKS CRUNCHING]

[LAUGHTER FROM TV]

GLORIA: She was out of
her mind with grief,

and guilt, Catholic guilt...

It was all weird. But I just
think she lived with the guilt.

No visitors?

Well, don't say that.

It's crowded enough in here
with just me, myself and I.

You off home?

In a bit.

Do you know how
to play Shithead?

[LAUGHING:] What?

It's a simple game, really.

You deal three card
blind, three cards facing,

and you get three
cards in your hand.

Right, the aim of the game is
to get rid of all your cards.

Yeah? OK.

Highest card wins.

If you can't go higher, then
you pick up from the pile.

Only cards that'll do you
different is two - which means

you start again
from two - or seven.

If I play a seven, you
have to play lower then.

Or a ten, which is like a magic
card, a ten clears the whole pile.

Capishe?
- -How do you remember all of that?

It's all right. Yeah, we'll
pick up as we go along.

I never was a big fan of...

It'll come to me.

Christmas.

Well, why weren't you a fan?

Well, when my dad left, it
was just me and Aunt Trisha.

We had to look after me mum.

That was hard.

Some days it was really messy.

And then after that doctor
gave her her tablets, then...

..she never left the couch.

I remember one Christmas me
Dad didn't get me anything.

No presents.

He says, "I told her

"if she weren't a good girl,
she weren't going to get shit."

And were you?

Was you a good girl?

Well, I was in PRU
at the time, so...

Oh, it's a pupil referral unit.

It's... it's basically where
they put kids no school wants.

No! But I was 12!

Do you know what
I mean? I was...

I think all 12-year-olds
should get presents. Don't you?

Yeah... Yeah, well, the worst thing
was me mum went along with it.

She's just as bad.

So you were a proper
bad girl, then?

"Proper bad girl."

I did some damage.

Primary school, I'd
lost me bouncy ball,

and the teacher couldn't find it,
so I smashed every single light

in the classroom and got
suspended for two weeks.

Oh, school disco, Sonia Sherbet.

Well, she called me a slag
because I had boobs before her.

So I broke her
nose. [TONY LAUGHS]

Yeah. Got moved
schools for that.

GCSE, Maths.

I turned up late and I told
my teacher I didn't have me...

..ne calculator, me
ruler, and me, erm...

Pen... Pen, yeah, yeah.

So, erm... So he said
to me I was too late

and he'd given them all out,
so... I knocked him out.

I didn't get no GCSE though.
- -Neither did I.

[THEY LAUGH]

Third school they found me,

I remember nicking the
keys off the caretaker,

and I let these
mates of mine in...

..and they cleared out every
computer they could find.

Yeah. They didn't
know it was me.

Otherwise I probably would've
been sent away... Yeah.

But I think the caretaker knew, but
he didn't say anything, because...

Well, I mean, me mate was
sucking him off at the time.

Fuck...! Yeah.

You win. [SARAH LAUGHS]

Oh, I regret it all now.

What we playing?

Shithead.

Yeah.

A simple game, really.

You deal three cards blind,

then three cards facing,

then three cards in your hand.

Then the aim of the game is
to clear all your cards, yeah?

Yeah, I know.

[KEYS JANGLE]

You're home late.

Hey, you missed a good one.

There's loads still
to be cleaned there.

Your mam went to bed early.

Headache or something.

How were the old people?

Uh, really good.

Yeah.

I can smell them on
you. Careful of that.

Sodium powder and piss.

That's what me dad smells of.

I think I smell fine, Dad.

Do they need anyone else there?

Do they need anyone?
- -Oh, fuck off.

You need to be
able to lift them.

You know, and with your back...

You know, the food banks...

..they gave Christmas
crackers this year.

Bloody proud of
them they were, too.

"You like these crackers,
don't you?" "Nice."

[HE SCOFFS]

Merry Christmas to them.

[FURNITURE CLATTERS]

[CAR RADIO:] This is
BBC Radio 5 Live.

Good morning, it's 6:36,
it's Thursday, March 5.

A woman in her 70s has become
the first person in the UK

to die after testing
positive for coronavirus.

The Royal Berkshire
Hospital, in Redding,

said she had underlying
health issues.

The number of people infected in
the UK has jumped again to 116...

[SARAH CHANGES RADIO STATION]

[SHE SINGS ALONG TO MUSIC]

Now, the secret with sheep
is that they love easily,

and a way to make a sheep
love you is to feed it.

So, my colleague there, Susan,

she's coming round with some
feed to give you. So those of you

who are willing, get
ready to be loved.

I can see you are, fella.

You're chomping at the bit
like these are, aren't you?

Get ready. Three, two, one.

Go on! Spread some love.

That's it, straight in there.

That big one there,
love, is Wonky.

Don't kiss him. He
knows where you've been.

I can feel her heart.

Can you?

Very calming.

Hmm.

You can tell her a
poem, if you like.

No, this is nice as it is.

Tickle him under his chin,
he loves that, like me.

We've had word
from the hospital,

we're going to be taking
on a few more residents.

How many? Eight.

It's the virus thing.

They just need, you
know, to make space,

get rid of a few long termers.

Well, is it safe, like?
They're doctors, love.

What, and you think I don't
watch the news? I know.

This is us doing our bit.

Most of them should
have been out years ago,

they're just blocking up beds.

We're being useful.

It's good... OK.

This is Stan, he's 85 years old.

Hiya, Stan.

Where's your mask?

Uh, I didn't knew we
needed to wear them.

Who's your manager?
I'm the manager.

No masks unless you're around the
infection, that's what we were told.

He's been tested,
right? He's all clear?

It's above my station,
that. Shall we get him in?

I've got five others
to deliver today.

Yeah, let's get you somewhere
comfortable, shall we, Stan?

[AMBULANCE RADIO CHATTER]

[RADIO BEEPS]

Right, I need to talk to you
all about Covid-19 protocols.

We need more PPE... Let's not start
out all aggressively, shall we?

We've got a box of
this and a box of that

but mostly we've got
a box of eff all.

Look, I am trying. I drove around
every bloody chemist yesterday,

every one in the best
part of Merseyside.

I couldn't get masks, I couldn't get
alcohol wipes, couldn't get nothing.

And PHE don't give a shit... No,
it's rationing, pure and simple.

They want to protect the NHS and
care homes can just go to hell.

The guidance is face
masks should only be worn

when within two
metres of the infected

and we don't have any infected yet
so we don't need to wear them, OK?

Cleaning - when in doubt, scrub with
every disinfectant you can find.

And residents are to be fed in
their rooms exclusively from now on.

Where are we supposed to find time
for that? The priority has to be

keeping the residents apart,
so we have to do a lockdown

inside the home.
- -But we carry it between them.

Then we have to be dead careful
not to carry it between them.

As soon as we know there's
a case, barrier nursing, OK?

Washing hands, erm...

Happy Birthday twice, or two
verses of Ferry Cross The Mersey.

New masks, new aprons? Oh,
no, we can't do that, can we?

And I'm banning visits.
What? Just till we know.

Hold on, there's no advice
on that. No, that's me.

I'm saying it's happening,
for the sake of everyone here.

What about Bill? He sleeps in the
lounge. What am I supposed to do?

Tell him to sleep in his
own bloody bed for once.

One last thing, the laundry service
have said that they can only do half

of what they did
before so can we please

try and keep the sheets on
the beds a little bit longer.

Oh, Steve, come on. If people
are sick they need new sheets.

Do they not know that?
- -It's Covid protocol.

It's there to keep their
staff apart. It's...

I don't know. It's annoying.
It's all just annoying.

From midday we implement, OK?
And I will find you your PPE.

[REPORTER:] There have
been 92 care homes

where an outbreak
has been detected.

One of the things we want to
do is to extend the amount

of testing of people in care
homes and the ability to test...

Where have you been?

Out. Why? Looking to
grass me up are you?

You're not supposed
to be going out.

You can cut the holier than
thou crap. You're going to work.

I'm supposed to be in
work. I'm needed in work.

Yeah, and they've all got it,
and you're bringing it here,

so what's the problem? Because
your divvy mates could infect you,

which could infect me, which
could then infect my residents.

It's such shit. I'm young. I need to
live my life - do something with it.

Yeah, you're really doing something
with your life, aren't you?

Hey, hey, hey. You
sound like your dad.

It's her, saying I can't go out.

If he infects me and
then I infect them.

Well, there's a solution
to that, isn't there?

Don't look at me like that.

We've coped without your wage
before, we can cope again.

Come on now... I like it, Mum.

Actually, I'm good at it.

♪ Steal away

♪ Steal away

♪ Steal away to Jesus

♪ Steal away

♪ Steal away home

♪ I ain't got long... ♪

Kenny, can you go back into
your room for me, please?

I'll get you fed as soon as I can.
- -I don't want to be fed.

I want to watch telly.
- -The lounge is closed.

I need to get all
these dinners out.

Can we get you in here? I'll get
your tray and bring it in for you.

I need to come in. You
can't be here right now.

I'm not leaving my dad in
there knowing what's going on.

We'll sort something out, OK? I
need to see him now. Let us in.

Maybe you can talk to
him through the window.

It's for the best for everyone.
- -It's not for me, is it, Steve?

Why can't you come in?
We're just not allowed in.

They're not allowed to let us
near you... What do you mean?

It's not allowed... In case we
catch this silly Covid thing.

Let's open the window,
yeah? No, no, we can't...

We can't open the window.
- -Why can't we?

No, no, we can't.

♪ Steal away

♪ Steal away home... ♪

[KNOCKING] Hello.

Can I go out today?

No, I'm afraid not, no.

I can't do this.

I've had it with being here. I
don't fucking want to be here.

[WINDOW RATTLES] Calm down, Tony.

You know what we do,
take a deep breath...

Tony! You take a
fucking deep breath, eh!

Tony, it's Sarah.
Everything OK here?

I'm your friend and I'm not
scared of you. Steve, go away.

Come on.

Come on.

Are you doing your exercises?
I can lift a bus, me.

Are you eating?

You're not my mother.

What does it bloody look like?

[THEY LAUGH]

Well, you've got half
of it down your top,

that's what I'm talking
about. You must be starving.

You cheeky get.

What's this?

I'm breathing in.

[THEY LAUGH]

He was fine.

He just needed calming.

Good news and bad news.

The good news is, my mate Rob the
builder has got us some dust masks.

Bad news?

Gloria's got a cough
and a temperature.

Tim is with her in her room.
- -Is she OK?

For now.

Steve, there isn't no-one
she hasn't been near.

The GP has said that there is no-one
available to send out right now.

When they do, they'll
just be on a screen.

RRAT have told us there's
nothing down for us.

We don't even get a nurse?

All rapid response nurses available
have been sent to local hospitals

or LA run care homes.

Did you know it
would be like this?

How could I?

I followed all the
advice. We did more.

No-one told us.

No-one.

My mum was in here too.

As a resident?
Yeah. It felt right.

But wrong.

I always made sure I was
the one who cleaned her up,

you know, gave her her dignity
with the other members of staff,

cos they were her employees
and they shouldn't be the ones

to have to wash her bottom.

I just wanted this place to...

I wanted it to be
a good place to be.

[COUGHING]

I've got some water. If you want
to have a sip, just let me know.

[SEVERE COUGHING]

I tell you what, you can
have just a little bit.

OK, OK...

[COUGHING]

How can I help you, Gloria?

I'm quite unwell.

You may have to fetch a doctor.

OK.

Hercules, come on, love.

There you go.

[SPLUTTERING]

There you go.

Come on. OK, OK, OK.

Are you doing your
exercises? Yes.

[MUFFLED CHATTER]

Is she going to be OK?

You should be in your room.

Am I going to be OK?

I promise you will.

[KNOCKING] Sarah?
Are you in here?

Herc's tripped over.

Sarah?

[TOILET FLUSHES]

Oh, Herc.

Let's get you
cleaned up, shall we?

Fuckin' hell.

I know I've used my five tests.

We've got it everywhere and
I don't know who to separate.

[STEVE COUGHS]

But you're PAT. You're
supposed to be supporting me.

[COUGHING]

[SEVERE COUGHING]

Don't put me on hold.

Don't you dare come in here
dressed like that again.

We haven't got none of
that. Not one of us.

You could give us your kit, eh?

Give us your kit, you rich gits.

Just a few pieces!

Give us your kit!

[CAN HISSES]

This programme contains scenes
some viewers may find distressing.

Joan hasn't turned up, Steve.

[OVER PHONE:] Let me call her.
- -No, I've called her.

She's not answering.
- -OK, you stay on an hour or two.

Well, I... I don't
have a choice, do I?

With you and Tim and everyone
else on the 14 days, I-I'm it.

Look, I wish I could come in and
help, but I'd infect them all.

[HE COUGHS]

[COUGHING CONTINUES]

Oh, all right - don't
be dramatic about it!

[HE CHUCKLES]

Don't make me laugh!

Oh, it hurts to buggery.

Is Tori, er...?
Tori's phone's off.

You know what her fella's
like if she gets called in.

Is there nothing
from the agencies?

I'll try.

CQC will kill the both of us
if it's just you there alone.

You do your best,
and I'll do mine.

[SHE POURS WATER]

You got a poem for me, Pol?

Yeah, well, I've got
some pills for you.

Well, maybe I'll do a recital
while I give you them, eh?

"I wanna be rich

"And I want lots of money

"I don't care about clever

"I don't care about funny

"I want loads of clothes

"And I want
fuckloads of diamonds

"Though I hear people die while
they're trying to find them

"And I'll take my clothes
off and it will be shameless

"You know, because everyone
knows that's how you get famous

"I'll look at The Sun and
I'll look in The Mirror

"I'm on the right track

"Yeah, I'm on to a winner."

You're gonna be OK, Pol.

[MAN COUGHING]

[HE WHEEZES]

Kenny.

[COUGHING CONTINUES]

Jesus, Kenny, what's going on?!

Eh?

Gonna take your
temperature, OK, love?

OK.

Oh, you're burning up.

Try and take two of these...

..and then I'm gonna
call a doctor, OK?

[HE WHEEZES]

[KEYPAD BEEPS]

[LINE RINGS]

[RECORDING:] Hi.
- -Hello...

This emergency line is
no longer in operation.

Please try Swinson Street
practice for support.

[KEYPAD BEEPS]

[LINE RINGS]

[RECORDING:] Swinson Street
practice offices are now closed.

Our working hours
are from 8am to 6pm.

If your call is Covid related...

[SHE SIGHS] Bastard.

[KEYPAD BEEPS]

[LINE RINGS]

[COUGHING ON LINE]

Look, I tried a few people,
and then I fell asleep.

Steve, Kenny's not well, and
I can't get a doctor out.

Have you tried the
out of hours number?

Nothing.

Shite. You've no choice. 111.

[HE COUGHS]

You're just on hold forever.

Look, I'm here, OK? Er...

Just let me know.

OK...

OK.

[KEYPAD BEEPS]

[LINE RINGS]

[RECORDING:]Welcome to NHS 111.

NHS 111 are experiencing an
extremely high number of calls

at the moment, and may not be
able to answer immediately...

OK, Kenny.

Come here, love.

[HE WHEEZES]

What I need you to do, Kenny,
is to breathe deeply, OK?

That's it, deep breaths.

[LOUD WHEEZING]

OK.

OK. OK, love.

[BEEP]

That's it, Kenny, deep breaths.

[RAPID BEEPING]

Oh, fuck.

[NHS 111 RECORDING:] Please be aware
that a short pause may follow

as you are connected to
your local NHS service.

[KEYPAD BEEPS]

[LINE RINGS]

[WOMAN ON PHONE:] What service
do you require, please?

A-Ambulance, please.

[MAN ON PHONE:] What's the
address of the emergency?

Bright Sky Homes. L64 9SD.

My name's Sarah Berner and I
need urgent medical assistance

for a resident with Covid.

Hello? Is the patient breathing?

Yeah, his breathing's ragged, and
he's got a temperature of 39.2.

Is the patient alert?

He's delirious.

How old is he?

He's 77.

Does he have a history
of breathing problems?

No.

Is the patient
coughing? Continuously.

Look, I've given him paracetamol,
it isn't going to be enough.

Have you been able to
take his blood oxygen?

It's 84.

OK. That's low... Yeah. Yeah.

Yeah, I know! Look, no-one...
Nobody's picking up.

Not 111, not the GP,
nobody's helping me.

Unfortunately, all our
ambulances are busy right now,

but we will be there as
soon as possible... Mm.

What if I wasn't calling
from a care home?

Sorry? Care homes,
they don't matter.

They don't matter
any more, do they?

Look, he needs you and he needs
me, and you're not interested.

We will be with you as soon as we
can. Let me talk to a clinician...

Yeah, and they're gonna tell
you we're not high priority.

Stay with him, make him comfortable
and monitor his breathing,

I'll get back to you
as fast as I can.

[SHE SIGHS]

[NHS 111 RECORDING CONTINUES]

[KENNY WHEEZES]

I'm sorry, Kenny.

I'm so sorry, no-one's coming.

No-one's coming.

Kenny, I've seen forums online,

and it tells me
what I need to do.

It says what may help is to
move you over onto your front.

It's called proning, and it may
ease... it may ease your pipes.

Does that make sense to you?

[HE COUGHS HEAVILY]

Oh, OK. Deep breaths.

Come on.

OK.

OK.

[NHS 111 RECORDING CONTINUES]

Oh...

Oh, I'm sorry...

OK, Kenny.

OK.

Three, two, one...

[HE WHEEZES AND COUGHS]

I'm sorry, Kenny.

[PHONE RINGS]

Kenny, I'll be one minute.

[RINGING CONTINUES]

[DISPENSER ACTIVATES]

Hello?

[MAN ON LINE:] Sarah? Yeah.

It's Martin from
ambulance control.

Yeah... I've spoken
to a clinician.

Kenny is still a priority to us,

but unfortunately we cannot
allocate a vehicle right now.

We'll try and get one...

Fuck off!

[NHS 111 RECORDING CONTINUES]

[DISPENSER ACTIVATES]

Tony?

Tony, it's me.

[HE GRUNTS]

Tony, I'm sorry
to wake you, love.

What? Tony, I needed
to look at me.

What? Are you OK?

I need... I need help
with your friend Kenny.

Eh? But it could
put you in danger.

Tony, look at me.

I need you to be able to
consent properly to that.

What time is it? Er...

It's 3:30... What,
in the morning?

Tony, Tony, please,
please, please concentrate.

Yeah... Look at me. I'm
looking, I'm looking.

Will you help me move
Kenny onto his front?

What, is he a big lad, is he?

Well, he's your best friend.

Isn't he? That's right.

Tony, please, I
need your help, OK?

I believe that you
would give it...

..and whatever your state, I
believe that you would give it, OK?

So, will you help
me? To do what?

OK, love, I need you to... I need
you to get out of bed... What for?

Because I need your help.
Kenny needs our help. OK?

So I need you to get out
of bed as soon as you can.

And I need you to wash your hands,
please... All right, all right.

Wash your hands, please.

OK.

[WATER RUNS] Tony,
with soap, come on.

Bit more, yeah?

OK, that's enough.

OK, I need you to put
these on your hands.

That's it.

You need this on your face, OK?

OK.

So, are we robbing a bank?

No. I need you to keep
them on no matter what.

Promise me.

Do you understand
what we're doing?

Well, I don't understand
why you're so upset.

I'm sorry, love. OK, follow me.

[NHS 111 RECORDING CONTINUES]

Do you understand
what we're doing?

Yeah.

[KENNY WHEEZES]

Here are, Kenny... Kenny?

Kenny?

Kenny... Kenny?

Kenny's not very well.
He looks really bad.

He is really bad, but you know
what's gonna make him feel better

is us helping him.

Well, he can't breathe.

I know, love, and we need to
roll him over onto his front -

and guess what, I need
your strength for that.

Kenny?

I need one hand here...

..and one hand there.

Not too... Not too tight, Tony.

Nice and gentle.

Tony, we need to move quickly,
because you shouldn't be in here.

After three... Kenny...

One, two, three... OK.

Ken?

Kenny? That's it, love.

You're OK, Ken. Let's make
him nice and comfortable.

Kenny, it's OK.

There we go.

OK, love.

It's OK.

You're OK, Ken... OK, Kenny,
we'll be back in one moment.

Tony, I need you with me.

Come on, love.

Now, please.

It's OK, Ken.

We'll be back.

Tony, can you move
a bit quicker?

I need you to wash your hands.

My hands are a bit raw... No,
you can wash them with me.

What did you say? No, no, no,
no! Don't touch your mask.

What? Do not touch your mask.

Tony, you know I'm not gonna
hurt you. Stand here, please.

OK? I need your
concentration. Look at me.

Pinch your glove...

That's right... and pull.

OK. Two fingers
underneath, and push.

And here, wash your hands.

Is Kenny gonna be OK?

I think so, yeah.

Come on, Tony,
wash them properly.

Why are you shouting at
me? I'm not shouting.

And again.

Why are you shouting?

I'm just angry with
myself, that's all.

You're not angry
at me, are you? No.

[NHS 111 RECORDING CONTINUES]

There we go.

Now we can take our
masks off. Look at me.

OK. You can take
yours off, and I'll...

..I'll swap mine.

OK, Tony, what I need you to do
now, right, is I need you to take

all your clothes off and I'm
gonna take them to be washed.

Yeah, but you'll see
me naked, though.

And then I need you
to get in the shower.

Be back in one minute... OK.

[DISPENSER ACTIVATES]

I'm gonna get you some
clean clothes, Tony.

You can turn that off now.

Can you get yourself dressed?

Yeah. I've got you
some new pyjamas there.

Thanks, love.

Well, get dry first, eh?

OK.

[MUFFLED SOBS]

What time is it?

Oh, it's 3:30.

I feel quite tired.

[SHE LAUGHS WEAKLY]

Yeah, me, too.

Thank you for tonight.

Well, I didn't do anything.

No, you're me hero.

Some days I feel OK, you know?

Some days I feel like I'm
aware, and what I should be.

And then some days I don't
know where the fuck I am!

But if I helped, you
know, that's nice.

Sorry.

Be back in a minute.

[NHS 111 RECORDING CONTINUES]

[SHE SOBS]

Oh...!

Oh...

available online through
the NHS website, 111.nhs.uk.

In cases where you think emergency
advice from a clinical expert

is not required,
you can find advice

on self treatment
on the NHS website.

You may also want to
consider getting advice

from your pharmacy or GP.

You can find advice online on
coronavirus and cold and flu...

[SHE SOBS]

Oh, fuck...

Please take into consideration
that most patients

suffering from coronavirus may
only display minor symptoms

and only require the same treatment
as the normal cold and flu symptoms.

However, if you are
displaying the symptoms,

you must also take measures to
self isolate and protect others.

For patients who have not been
specifically advised to seek advice,

you should only seek
further assistance

if your symptoms are significantly
limiting your capacity

to continue with
everyday activities.

If this is the case and you
still require consultation,

please continue to hold...

[NHS 111 RECORDING CONTINUES]

[BEEP]

[SHE KNOCKS]

Sarah.

Do you want to come outside?

We were on your own
here last night?

Yeah.

Yeah, I ended up doing
a double, you know?

I need to get the
breakfast together.

Er, I'll do that.

You've just done
a 20 hour shift.

Kenny's not well.

And... I can see that.

Why did you put
him on his front?

Well, they said to make
and comfortable, and...

So you thought you'd go rogue.

I admire the balls.

No-one would come.

Yeah, it's like they've
forgot about us, innit?

No.

No, they haven't forgot.

No.

You're a good girl.

Whatever happened
here last night,

you did well.

Get yourself home.
I'll do the breakfast.

[RADIO:] This is Today at seven
o'clock on Tuesday, 21st of April.

The body which represents
NHS trusts in England

has warned against advising
the public to wear masks,

saying it could jeopardise
supplies for health workers

during the coronavirus pandemic.

[MUFFLED FOOTSTEPS
AND WALKING FRAME]

[ON PHONE:] Hiya,
Sarah, it's Tori.

I thought that you should know
that Kenny passed five minutes ago.

OK, then.

OK. Er...

Have you called his lad?
- -No. That's Steve's job.

Well, Steve's sick, and, you
know, I was with him, so...

Yeah, I've got,
erm... his mobile.

Have you got a pen?

You OK?

Just need to make a call.

Can I get you some breakfast?

No. Can you leave me alone?

See you've laid out the bunting,
then... Oh, you're back.

Oh, I'm back, baby. I've
got some fine-looking PPE.

Proper aprons, good
masks, great gloves.

All delivered from China
to my door, say no more.

You both look shattered.

Is this the point
where I say thank you?

It feels like this
should be that point.

You were sick.

So, what needs doing?

We're behind on meds.

Then show me the
way to Mandalay.

I've come to take charge now.

Been doing a lot of thinking.

I've come to take charge.

We need a rotation on the use
of outside space... Good idea.

And inside. They can't be in
their rooms all day... Good idea.

We need the system for visits.

I think with some simple rigging
in the car park, we'll be...

[HE LAUGHS]

All right, bright spark, let me get
my feet under the table, will you?

I've got it now.

[AMBIENT OUTSIDE NOISE]

[HE MUTTERS UNDER BREATH]

[ALARM BLARES]

Ah!

Stop, stop, stop, stop, stop.

[KNOCKS AT DOOR]

Morning.

I've come to change
your bedding.

And then let's get you
some breakfast, shall we?

Tony?

What's Tony on?

What do you mean? What the
fuck have you put Tony on?

It's a new regime. It's
prescribed... Yeah, but why?

Sarah, I know you're
still quite new to this

and you've had a
very hard time...

No, fuck off back home if
you're just going to drug him!

He tried to escape again.

He's a constant flight risk,
so we spoke with Dr McCavitt

and devised a new patient plan for
Tony... We just need to watch him.

We've always watched him before.
His brain is still good, Steve.

Can't be doing this.
- -I've seen this before.

Over-associating with patients.

They're not patients,
they are residents.

And they're mostly fucking dead.

Right?

You are slowing him down when
he needs his wits about him.

He's got a good head on him,
Steve. You just leave him be.

You've been doing this,
what, five months.

I've been pushing this rock up
a hill for a little bit longer,

so watch out till you...

Please, take him off the drugs,
no more needs to be said.

Why does he matter
so much to you, eh?

Because he is a good man.

Which is really fucking rare.

And I'm a bad man, am I? I believe
you care about them, Steve.

I really do.

And none of this is your fault.

But you do this, and you are
just like the rest of them.

You're exhausted.
Yeah, I am, actually.

And the home can cope without you
for a week or two, so go home,

have a rest, have a good think
about whether this is what you want.

Sacking me? No, I'm simply letting you know
that we don't have any hours for you next we ek.

With a reduced number of
residents, we have reduced income.

They are reduced cos
they died, Steve.

Yeah, and I'm trying to
keep this fucking place

going for the ones
that are left, Sarah!

Finish your shift and
then give me a call

when you had a little bit of think
about the situation, will you?

Yeah... Put your mask back on.

[CLATTERING]

[TROLLEY ROLLS ALONG]

[KNOCKS DOOR]

Only me, Paul.

Tim?

Tim?

I'm not leaving you in here.

Hey.

Come on, love.

[DOOR OPENS]

OK.

Come on.

[DISTANT CONVERSATION]

Come on, Tony.

Wait there, Tony.

[DOOR CLATTERS]

Where are we going?

Your mum's.

[ALARM BLARES]

[SHE LAUGHS]

Woo!

Be careful, Tone.

It's really slippy.

Come on.

It's gorgeous, isn't it?

Ah!

Are you sure I didn't learn
anything in school, eh?

Tony!

Tone! Come on.

Can you hear the birds? Yeah.

♪ My name is high

♪ Low

♪ Jack-alo

♪ Low

♪ High... ♪
No.

♪ Jack-alo

♪ High... ♪
High!

High... No, it's crap.

It's crap, you soft tomato.
I've got a better one.

♪ Oh, when the Reds

♪ Go marching in... ♪

That's not a clap routine!

♪ Oh, when the Reds
go marching in!

♪ I want to be in their number

♪ Oh, when the
Reds go marching in

♪ Oh, when the Reds

♪ Go marching in... ♪... Shush!

Shush!
- -♪ When the Reds go marching in... ♪

Look at that.

There's your paradise.

It's not so bad, is it?

You only asked today.

All right. No-one likes
a know-it-all, you know?

[BIRDS CAWING]

[SHE SIGHS]

[SHE SIGHS]

Tony!

Tony! Tone!

Tony!

Tone!

Oi, you.

Hey.

Oi! I've got to
get back to me ma.

But, Tony, it's me... No, it's
me ma. Look, she needs me.

She worries about me
when I'm not there.

Well, she's this way.

Hey, you're a little bit lost.
Come on now. She's this way.

Hey.

You'll make the colour
run on me top like that.

That will stop you smelling like
an elephant. Quiet your noise.

[SHE SIGHS]

RADIO: Good afternoon and welcome
to Downing Street for the daily

coronavirus briefing.

I want to tell you what
we've been doing to protect

people in care homes
throughout the crisis.

Right from the start it's been
clear that this horrible virus

affects older people most. So,
right from the start we've tried to

throw a protective ring
around our care homes.

We set out our first
advice in February

and as the virus grew, we
strengthened it throughout.

We made sure that care
homes have the resources

they need to control
the spread of infection.

Social care is a
devolved matter...

It's lovely, that.

I've always said you can't
beat bread and butter.

Yeah.

Dad, you can get out of here.

Now, don't get dramatic... Nah, I
mean it. I mean it, Dad, just go.

You're quite the cover girl,
do you know that? What?

Well, front page of the Echo you
were last week. "Covid on the run."

You think you're the one who's
going to fuck it up for me?

I remembered Nana took you
caravanning round here once.

What did you...? Did you break into
the vans? Please. Please go away.

Always with the fucking drama!

These are people's
holidays, people's dreams.

Where is he?

We've done ten days.

We only need to do
four more... What?

We just need to get to 14 days
and then I'll make them put him

somewhere different.

This is quarantine?

Well, for 14 days, that's
all that matters, isn't it?

That's what they say.

You know, they'll know he doesn't
have it, then, and I think...

I'm sure he will
be allowed to go...

He'll be allowed to go
somewhere different.

You're a mad cow.

You always say that.
Because you fucking are!

We had 20 residents
when this started.

Got given eight more.

We lost nine.

12 more had the bug.

They've been dying
off, one by one, Dad.

No.

The thought of leaving
him like that...

What do you need?

Money.

No... Uh, food.
Just normal food.

Fucking hell.

Steady, all right?

What's going on? Right
foot. Ooh! There you go.

Left foot down.
Next step. Perfect.

Don't get your
hopes up, all right?

But it's something, do
you know what I mean?

Where are you taking me? To
the firing squad or something?

Sit down.

What's going on?
Just wait, will you?

Woohoo-hoo!

Ta-da!

What is it you did?

The cards.

That'll be telling.

Now...

Do you know how to play shitter?

[HE CHUCKLES]

Is this me surprise?

Yeah. Do you like it? Yeah.

Do you know? I've never
done much of this before.

To think the world we know
and it's all over. Walking.

Seeing. Shift-free
for one thing.

We went on holiday when I was
a kid. Oh. Where did you go?

Donegal.

Oh, Donegal... Donegal. Yeah.
Yeah, me ma had a cousin.

Left us some money when she died
and she just went, "Fuck it.

"We're going to Donegal."
To this day, I don't know

why it was Donegal.

Were you there with Trish? Yeah.

You look like her a
little bit, actually.

Softness.

Can always tell when
someone's a bit soft.

I'm not soft. I'm not soft!

I'm saying you are, Sarah.
You're soft... Oh, right.

Hang on a minute.

[MUSIC: The Fields of Athenry]

I like this one... Me, too.

This is Sarah's song.
Yeah, I know... Yeah.

Yeah, you're a blue, though.

You're Everton. You're Everton.
- -Nah! Yes, blue nose. "Meh!"

You're a blue nose.

You are a blue nose.
- -Yeah, I am... Yeah.

And what? How did you know that?

How did you know that?
- -Because I can smell it.

I thought I had
you... No, you didn't.

Hasn't put me off you, though.

I love you, actually.

I love you, too.

♪ Our love was on the wing

♪ We had dreams
and songs to sing

♪ It's so lonely round
the fields of Athenry

♪ By a lonely prison wall

♪ I heard a young
man calling... ♪

Shit. Tony, go inside.

Why? Go inside.

Look, can you just...?
Just wait for one minute.

Come on now, love. Come here... No!
No! No, you don't. No, you don't.

Where are you taking her? You're
going to come with me for a minute.

I don't want to go with you.
I want to go with Sarah.

You do not have to say
anything. Tony! Sarah!

Tony!

Harm your defence if you do not
mention when questioned something

you later rely on in court. Anything
you do say may be given in evidence.

Do you understand me? Please
don't take him back there.

You don't understand... Sarah, you're in
enough trouble as it is, love... Please.

Tony!

Tony, are you OK?

Come here, mate!

Calm down, love... Calm
down. Come on, Sarah.

Calm down! Leave him alone.

[MUFFLED:] Sarah. No,
I'm going with Sarah.

[SHE SNIFFS]

Was it me dad who told you?

No, some walkers saw you.
Do-gooders, you know.

Do-gooders... Well, they
did good. Caught you.

I need your help. Listen to me. He's
done 12 days. He's nearly safe... No.

No, I quarantined
him, I did... No.

Just radio in and tell them
not to take him back there.

Take him somewhere else, please.

Please! Are you listening to
me? Are you listening to me?

Please... It's not
my department, love.

No. No. No, it
never is, is it? Eh?

No, never... Never is. Never
is. It's always someone else.

It's the way this
country works now.

You know, keep our eyes
down to the rest of it.

You know, cos if we see people
queueing up for food banks

and if we see people lying...
Lying on the streets,

if we see disabled people being
left to die, we'll feel sorry.

We can't cope. We can't
cope with Tory. Not us.

Not any more. Underlying health
conditions. What's in them?

When did our lives stop
being worth the same, eh?

Eh?!

Come on, Tony.

Come on, mate.

Welcome home.

Where's Sarah?

You don't need to worry
about her right now.

Come on. Let's just get you
in. Have a nice cup of tea.