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These are the user uploaded subtitles that are being translated: 1 00:00:00,020 --> 00:00:04,125 We've started thinking about designing across platforms. 2 00:00:04,125 --> 00:00:06,120 Now, it's time to learn how 3 00:00:06,120 --> 00:00:08,745 users engage with different devices. 4 00:00:08,745 --> 00:00:11,475 First, we'll discuss user behavior 5 00:00:11,475 --> 00:00:14,339 on mobile phones and desktop computers. 6 00:00:14,339 --> 00:00:16,470 Then we'll move on to design 7 00:00:16,470 --> 00:00:19,935 considerations when designing for mobile devices. 8 00:00:19,935 --> 00:00:23,610 Let's start with an overview of the current landscape. 9 00:00:23,610 --> 00:00:26,520 There's a big difference in the amount of time users 10 00:00:26,520 --> 00:00:29,700 spend on mobile phones compared to desktop computers. 11 00:00:29,700 --> 00:00:33,095 An average mobile session is 72 seconds, 12 00:00:33,095 --> 00:00:37,145 while the average desktop session is 150 seconds, 13 00:00:37,145 --> 00:00:39,095 more than twice as long. 14 00:00:39,095 --> 00:00:40,700 Why is this important? 15 00:00:40,700 --> 00:00:42,920 Because it tells us that people use 16 00:00:42,920 --> 00:00:45,365 different devices in different ways. 17 00:00:45,365 --> 00:00:46,940 Mobile users tend to be 18 00:00:46,940 --> 00:00:48,770 goal-oriented, and they are 19 00:00:48,770 --> 00:00:51,010 focused on completing a single task. 20 00:00:51,010 --> 00:00:53,930 On mobile phones, gestures like tapping and 21 00:00:53,930 --> 00:00:56,850 swiping help users move around the screen. 22 00:00:56,850 --> 00:00:58,900 Test this out for yourself. 23 00:00:58,900 --> 00:01:01,175 Next time you're using a mobile phone, 24 00:01:01,175 --> 00:01:02,820 think about your own behaviors. 25 00:01:03,820 --> 00:01:06,620 Remember the Next Billion Users we discussed earlier? 26 00:01:06,620 --> 00:01:09,140 As those users come online, 27 00:01:09,140 --> 00:01:11,270 they're mostly accessing the internet 28 00:01:11,270 --> 00:01:12,755 from mobile devices. 29 00:01:12,755 --> 00:01:15,860 This means the amount of desktop web traffic 30 00:01:15,860 --> 00:01:19,390 compared to mobile web traffic will continue to shift. 31 00:01:19,390 --> 00:01:22,040 It's important for UX designers to consider 32 00:01:22,040 --> 00:01:24,725 mobile users' connectivity limitations, 33 00:01:24,725 --> 00:01:26,765 like slower processing speeds 34 00:01:26,765 --> 00:01:28,475 and longer load times. 35 00:01:28,475 --> 00:01:30,410 To be inclusive, we need to 36 00:01:30,410 --> 00:01:32,465 design for all types of phones, 37 00:01:32,465 --> 00:01:36,210 whether they cost $50 or $500. 38 00:01:36,210 --> 00:01:39,575 Users interact with devices in different ways. 39 00:01:39,575 --> 00:01:43,010 Now, let's go through the design differences we 40 00:01:43,010 --> 00:01:44,630 need to consider based on 41 00:01:44,630 --> 00:01:46,400 the devices we're designing for. 42 00:01:46,400 --> 00:01:49,240 First, let's talk about responsiveness. 43 00:01:49,240 --> 00:01:52,145 In the past, most mobile websites 44 00:01:52,145 --> 00:01:54,830 were a mini version of the desktop site, 45 00:01:54,830 --> 00:01:58,160 which often made the mobile websites difficult to use. 46 00:01:58,160 --> 00:02:02,075 Now, almost all websites use responsive web design. 47 00:02:02,075 --> 00:02:05,075 Responsive web design allows a website to change 48 00:02:05,075 --> 00:02:08,855 automatically depending on the size of the device. 49 00:02:08,855 --> 00:02:12,710 For example, a website homepage might have 50 00:02:12,710 --> 00:02:14,600 multiple columns when a user 51 00:02:14,600 --> 00:02:16,850 experiences it on a desktop computer. 52 00:02:16,850 --> 00:02:18,770 With responsive web design, 53 00:02:18,770 --> 00:02:22,280 when a user visits the same website on a mobile phone, 54 00:02:22,280 --> 00:02:25,085 the multiple columns are automatically condensed 55 00:02:25,085 --> 00:02:28,205 into one column to better fit a smaller screen. 56 00:02:28,205 --> 00:02:30,230 All the content is still there and 57 00:02:30,230 --> 00:02:32,330 the usability is way better. 58 00:02:32,330 --> 00:02:35,330 Internet browsing on desktop computers has 59 00:02:35,330 --> 00:02:38,540 been around for longer than on mobile devices. 60 00:02:38,540 --> 00:02:42,245 But since mobile device usage has been booming, 61 00:02:42,245 --> 00:02:44,210 designers have had to start 62 00:02:44,210 --> 00:02:46,625 focusing on designing for mobile. 63 00:02:46,625 --> 00:02:49,505 Let's think about a few best practices 64 00:02:49,505 --> 00:02:51,800 when designing for mobile user experiences. 65 00:02:52,800 --> 00:02:55,160 First, call-to-action buttons should 66 00:02:55,160 --> 00:02:56,960 be placed front and center, 67 00:02:56,960 --> 00:03:00,455 allowing the user to easily complete the desired task, 68 00:03:00,455 --> 00:03:02,195 like joining an email list 69 00:03:02,195 --> 00:03:04,405 or adding an item to their shopping cart. 70 00:03:04,405 --> 00:03:08,465 Second, navigation menus should be short and simple. 71 00:03:08,465 --> 00:03:11,345 We want to simplify the user experience on mobile. 72 00:03:11,345 --> 00:03:13,220 So menu options should only 73 00:03:13,220 --> 00:03:15,895 highlight the core functions of the product. 74 00:03:15,895 --> 00:03:19,085 Third, use gestures that users already do, 75 00:03:19,085 --> 00:03:21,065 like tapping and swiping. 76 00:03:21,065 --> 00:03:24,935 Gestures should be intuitive and familiar to users. 77 00:03:24,935 --> 00:03:28,100 Fourth, design for both directions 78 00:03:28,100 --> 00:03:29,945 a phone might be held. 79 00:03:29,945 --> 00:03:32,690 We need to consider the vertical portrait view 80 00:03:32,690 --> 00:03:33,965 of a mobile phone 81 00:03:33,965 --> 00:03:36,155 and the horizontal landscape view. 82 00:03:36,155 --> 00:03:37,370 We want users to have 83 00:03:37,370 --> 00:03:39,110 an effective experience no 84 00:03:39,110 --> 00:03:40,855 matter how they hold their phone. 85 00:03:40,855 --> 00:03:43,350 Fifth, reduce visual clutter. 86 00:03:43,350 --> 00:03:45,915 Mobile phones have smaller screen sizes, 87 00:03:45,915 --> 00:03:48,585 so it's important to keep the visual experience simple. 88 00:03:49,585 --> 00:03:52,160 Phew! That was a lot of new information to take in. 89 00:03:52,160 --> 00:03:54,860 Remember this main takeaway: users 90 00:03:54,860 --> 00:03:57,890 behave differently depending on their device. 91 00:03:57,890 --> 00:03:59,870 UX designers help make 92 00:03:59,870 --> 00:04:03,205 that transition happen as seamlessly as possible. 93 00:04:03,205 --> 00:04:05,240 It's a big responsibility, 94 00:04:05,240 --> 00:04:06,920 but a lot of fun too. 95 00:04:06,920 --> 00:04:09,890 Up next, Shabi will be back to talk to you 96 00:04:09,890 --> 00:04:13,770 about designing responsively to meet users' needs.6964

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