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We've started thinking about designing across platforms.
Now, it's time to learn how
users engage with different devices.
First, we'll discuss user behavior
on mobile phones and desktop computers.
Then we'll move on to design
considerations when designing for mobile devices.
Let's start with an overview of the current landscape.
There's a big difference in the amount of time users
spend on mobile phones compared to desktop computers.
An average mobile session is 72 seconds,
while the average desktop session is 150 seconds,
more than twice as long.
Why is this important?
Because it tells us that people use
different devices in different ways.
Mobile users tend to be
goal-oriented, and they are
focused on completing a single task.
On mobile phones, gestures like tapping and
swiping help users move around the screen.
Test this out for yourself.
Next time you're using a mobile phone,
think about your own behaviors.
Remember the Next Billion Users we discussed earlier?
As those users come online,
they're mostly accessing the internet
from mobile devices.
This means the amount of desktop web traffic
compared to mobile web traffic will continue to shift.
It's important for UX designers to consider
mobile users' connectivity limitations,
like slower processing speeds
and longer load times.
To be inclusive, we need to
design for all types of phones,
whether they cost $50 or $500.
Users interact with devices in different ways.
Now, let's go through the design differences we
need to consider based on
the devices we're designing for.
First, let's talk about responsiveness.
In the past, most mobile websites
were a mini version of the desktop site,
which often made the mobile websites difficult to use.
Now, almost all websites use responsive web design.
Responsive web design allows a website to change
automatically depending on the size of the device.
For example, a website homepage might have
multiple columns when a user
experiences it on a desktop computer.
With responsive web design,
when a user visits the same website on a mobile phone,
the multiple columns are automatically condensed
into one column to better fit a smaller screen.
All the content is still there and
the usability is way better.
Internet browsing on desktop computers has
been around for longer than on mobile devices.
But since mobile device usage has been booming,
designers have had to start
focusing on designing for mobile.
Let's think about a few best practices
when designing for mobile user experiences.
First, call-to-action buttons should
be placed front and center,
allowing the user to easily complete the desired task,
like joining an email list
or adding an item to their shopping cart.
Second, navigation menus should be short and simple.
We want to simplify the user experience on mobile.
So menu options should only
highlight the core functions of the product.
Third, use gestures that users already do,
like tapping and swiping.
Gestures should be intuitive and familiar to users.
Fourth, design for both directions
a phone might be held.
We need to consider the vertical portrait view
of a mobile phone
and the horizontal landscape view.
We want users to have
an effective experience no
matter how they hold their phone.
Fifth, reduce visual clutter.
Mobile phones have smaller screen sizes,
so it's important to keep the visual experience simple.
Phew! That was a lot of new information to take in.
Remember this main takeaway: users
behave differently depending on their device.
UX designers help make
that transition happen as seamlessly as possible.
It's a big responsibility,
but a lot of fun too.
Up next, Shabi will be back to talk to you
about designing responsively to meet users' needs.
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