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(dramatic music)

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- [Voiceover] This is the story of the tallest tower

Official YIFY movies site: YTS.MX

mankind has ever built.

It is the story of the engineers and workers

who built it,

1/2 a mile high.

It is the story of the men and women

who live and work inside this building.

A story told deep behind the scenes.

- This it just an evacuation drill.

- No, 92 is not amazing.

Make it 100, please.

- Tonight there are no mistakes.

This is money.

- [Voiceover] Full of excitement.

- No, I said not to bring everything

because I don't have storage space.

- My friend, we have people here.

Fast, fast.

- [Voiceover] And a story rich with glamour and emotions.

- We're very, very happy people.

- Opening a restaurant is like falling in love.

(laughing)

- Look at the Burj Khalifa.

We are very, very proud of this building.

- [Voiceover] This is the exclusive story

of the Burj Khalifa.

The highest building on earth,

the world's first true vertical city.

(mysterious music)

The city of Dubai in the United Arab Emirates.

For centuries it has been a small trading port

and pearl fishing town

on the shores of the Arabian Gulf.

But during the last few decades,

the wealth generated by the region's oil reserves

and the determination of its leaders

to make Dubai an important city

has created a magnificent boom.

In 2003, close to 200 skyscrapers are finished

or under construction.

Now the ruler of Dubai,

His Highness Sheikh Mohammed bin Rashid Al Maktoum,

gives a very simple order,

"Build the highest tower in the world."

(progressing string music)

- [Voiceover] As with any construction project,

work on the highest building in history

starts with digging a hole.

A very big hole.

It's only a few months since

Dubai-based developer Emaar

appointed the Chicago firm SOM.

Their project architect Eric Tomich

is on site from day one.

- It's a little bit counter-intuitive, but the building

does not have foundations that go down to rock.

There isn't a lot of rock here in the desert

like you would find in New York City

or various other geological climates.

We use what are called friction piles.

Friction piles are drilled down

into the sand and soft rock,

which is down there.

And these friction piles develop

their load-bearing capacity based on

their dimension and the length.

And they're about 45 meters deep

and generally about 1 1/2 meters in diameter.

And there are about 200 of these piles

that are drilled down into the desert soil.

- [Voiceover] The desert flower Hymenocallis

inspired the shape of the tower's foundation.

The shape makes it easier to build

hundreds of meters into the sky.

And so while they're already building, the team,

under the lead architect George Efstathiou and their client,

make a bold decision.

- At that time the brief for the tower

was to design a tower that's 550 meters,

which would have been just slightly taller

than the world record holder at that time,

which is Taipei 101.

We learned, as we got into the project,

that we could go higher.

And after talking to the client,

there was a desire to go higher

and not only break the record by a little bit,

but to really break it by a big margin.

- [Voiceover] Once the foundation is laid,

the tower grows at maximum speed.

The site is humming 24 hours a day,

seven days a week.

- We had about 100 people,

architects, engineers, designers and so on,

but we had 12,000 people on site every day at the peak.

- [Voiceover] There is a new floor every three days.

But the higher you go,

the more problems you face.

The biggest is the desert wind.

- You can't build a uniform tower of uniform dimension

all the way to the top.

Because this creates some very bad

wind effects on the structure.

- When the terraces work up in a certain pattern

and create a helical trace up the building

and the building is not symmetrical,

then the wind has much less effect

on moving the building about.

When the building goes up,

it's an asymmetrical structure

and it creeps and shrinks a little bit asymmetrically.

- [Voiceover] When building the world's tallest structure,

every centimeter counts.

- When they cast the concrete,

they needed to know where the center of the building was.

And if it's always moving it can be quite challenging.

So the contractors set up three different

GPS stations on the ground

and a GPS station at the very top of the building

where the concrete was being cast every day.

And through triangulation,

they could actually measure, through GPS,

what the nearest approximation of

the center of the building was.

And, finding that, they could plumb and center

all the parts of the form work

and cast the concrete in the right place every day.

- [Voiceover] The panels of the exterior wall

are a major design challenge.

The glass has to reflect the heat,

but let the light in.

And they have to be absolutely

water, sand and wind-proof.

- The workers are pulling the panels from

the 16 railway stall, the panel,

and picking it up by the hoist.

We have around 200 panels

on each floor.

We expect to be finished from

level 19, 20, 21 within two weeks' time.

- [Voiceover] In July 2007,

the Burj Khalifa breaks the world record.

At 512 meters,

it is now the highest structure on the planet.

But this is not enough.

- Well we're at now level 156.

Which is the start where we start seeing steel work

coming above concrete.

There is some steel work already cast into the concrete

to give us the foundations for

what is, essentially, a small Eiffel Tower.

The steel work is not fabricated

at ground level and lifted up.

We lift it up here and then do

all the lifting into position and bolting.

(dramatic music)

- [Voiceover] In only a few weeks

the tower will be finished.

But there is one final task

and it's not easy.

- The erection of the spire,

which was one of the trickiest things

in the building to build,

and one of the last things,

was quite interesting in itself.

It's a 300-foot pipe, basically.

And how do you get a 300-foot pipe up

on top of a building like this?

- [Voiceover] The solution:

Cut the pipe in 25 pieces

and lift them up, one by one.

The building has reached its final height,

828 meters. (applause)

- It's a pretty nice moment to see this happen.

We've been waiting quite a long time

to see this occur.

- [All] We did it!

- [Voiceover] It is a proud day for Dubai and for the region

when Sheikh Mohammed bin Rashid Al Maktoum

inaugurates the Burj Khalifa on January 4, 2010.

(angelic music)

- It was like such an emotional moment for me

just to think about

the journey that we had just taken.

And realizing what we had just done.

It was such an intense seven or eight years

that we worked together,

that when the building was unveiled

and the spectacle that was here,

made me cry.

- [Voiceover] The Burj Khalifa,

at 7:00 in the morning.

The vertical city comes alive.

Among the first tenants to move in

are the Cantonets from New York.

(fairytale-like music)

- Twenty-eight. (sighs dramatically)

Okay, okay. - [Voiceover] Their apartment

is not yet finished.

But they have already developed a daily routine.

Work out in the sky lobby, on level 76.

- Generally the workout will take about an hour.

- For him, not me.

Mine is 35, 40 minutes and done.

I cannot do that much exercise because

I have a long day ahead.

I need to get, you know, to be functional.

Otherwise I get too tired

and then I can kill somebody.

I get very cranky and it doesn't work.

Mrs. Cantonet, who does not reveal her first name,

has made a career as an interior designer.

- Dubai cannot be compared to any of the places

I've ever been to.

It's very unique.

It's very modern.

The infrastructure is superb to anything we've seen.

'Cause you can work very hard

and you come here to work hard.

But you also have the quality of life that is exceptional.

Great weather.

True, in the summer it may get a little bit warm.

But the truth of it is that you don't really feel it

because the city is designed

with everything air-conditioned.

So what is it, going from your car, perhaps,

from the whatever place you're in into a car,

which also has air conditioning.

You just live a little longer inside, indoors.

But we love it.

Wow, look at this.

- [Mr. Cantonet] What a beautiful day.

- Hi guys! - Hi, you're really

enjoying it, huh? - [Mrs. Cantonet] Yeah.

Let's go out, let's go out, let's go out.

- [Voiceover] Should the winds on the terrace be too strong,

the wind tracker would automatically lock the doors.

- It's cold.

Very cold. (exclaims)

- Nice, the water is nice and warm.

- Yes, it is warm, but it's too cold.

- Very, very windy here.

But look at the beautiful view.

The other thing that is amazing as well,

and we've seen this.

We've seen the fog rolling in.

So all of a sudden-- - [Mrs. Cantonet] You're

literally inside a cloud.

Literally. - [Mr. Cantonet] Yes.

And then, you know,

one side could be perfectly clear

and then you see the fog rolling in and

everything disappears. - [Mrs. Cantonet] From either side.

It could come from that side

or it could come from this side.

- And look.

That's the Palm Jumeirah.

You can see the Burj Al Arab clearly.

You know, this is,

what more could you ask for?

I mean, you have it all.

You have the views, you have the Arabian Gulf.

So this is marvelous.

- Thank you, God. - [Mr. Cantonet] Thank you.

- Do I have my keys? - [Mr. Cantonet] I have it.

- You have my key?

- These are supposed to be the

fastest elevators in the world.

- It's 10 meters per second.

- [Voiceover] Fifty-seven elevators

are the highways of the vertical city.

In charge, John Gossen.

- This is a very unique building.

The building relies heavily on the elevators

to be able to travel.

We can visibly see the activity of each elevator,

its location

and you also can control

some of the security components on there.

Now there's a demand on the fifth floor,

so this elevator is going to be

responding to the fifth floor.

And you'll see the doors opening.

There are six elevators here

that are broken into two groups.

The first three will take you to the

43rd floor sky lobby.

Up there you will have a reception.

And from the reception you transfer

to the local elevators

that get you to your apartments

from 43 all the way to 72.

These elevators go to the 76th floor sky lobby.

And likewise, it has a lobby with a reception

and allows you to transfer to your residences.

- [Voiceover] The Burj Khalifa has three wings,

each with an independent entrance.

One is called The Residences

and consists of 900 apartments.

One hundred ninety-six cymbals in the lobby

represent the many nationalities within the city.

Apartments run from level 43

all the way up to 108.

The concierge service is available for residents

24 hours a day.

The second wing

hosts The Corporate Suites,

with offices on floors 111 to 154.

The third wind is the entrance

to the world's first Armani Hotel.

Designed by Georgio Armani himself,

the luxurious five-star hotel has rooms,

suites and restaurants

running from the ground floor to level 39

and also includes the Armani Residences.

The sky lobbies,

with gyms, swimming pools and jacuzzis

lie on floors 43 and 76.

Sky lobby 123 houses lounges

for The Residences and The Corporate Suites.

- Good morning!

Are you looking for me?

Perfect timing. - [Voiceover] The Cantonets'

objective is to turn their home

into a living art gallery.

The workers have just arrived

to modify the apartment.

- You're on the 92nd floor of the Burj Khalifa.

The view that we have

is something that we need to accentuate

in our design process.

The columns are also elements that

are a result of the external design of the building.

And originally, when I first saw them,

I was like, "Oh my God,

"this is going to be a little bit difficult."

And then I thought they do serve a purpose.

And that is, you feel you're in a safe place,

regardless of the fact that, you know,

it's unfortunate we have them.

But I was in New York for 9/11

and I know the difference between

that construction and this construction.

That was mainly steel.

So they thought about all these elements

when they were building it.

And they came up with these massive columns.

But they do serve a purpose

and I'm glad for that.

In our design concept we are going to be trying,

the objective will be to bring the external light

into the apartment.

First we're gonna use color.

And as the blue of the sky,

we're gonna bring it inside.

We're going to start working with

anchoring the room with a table,

which is the Lalique cactus table, all glass.

And on top of that we're going to be using

a Baccarat Mille Nuits.

It's an 18-light candelabra.

Also very suitable to allow the light to pass through

so you won't feel like

you have this chandelier in the middle.

It's just very light.

And this is not the entire collection

because my cousin is keeping a lot of them.

We don't have any more walls,

any more space, you know.

- Actually we don't have a wine cooler yet.

But we do keep

a nice collection of wines, okay.

Great with our-- - [Mrs. Cantonet] Gorgeous,

please close that refrigerator.

Please do me that favor, please.

- Fine. - [Mrs. Cantonet] Thank you.

Gorgeous, please.

Please, no, no, no.

- The refrigerator has like champagne,

champagne-- - [Mrs. Cantonet] Okay, put it away.

Please stop it, stop it, stop it.

Okay, stop it, stop it, stop it.

Okay, enough. - [Mr. Cantonet] We have to be

careful also when we do some cooking here

that there's nothing that causes a lot of smoke.

For example, one time I

prepared a duck, okay. - [Mrs. Cantonet] This was

in New York.

And he prepared duck a l'orange.

And he kept opening the oven to leave it like this

because then it was going to be golden

on the outside or whatever.

Oh my God.

All the fat from the duck

was glued onto every piece of cabinet everywhere.

I told him never again will you make a duck in my house.

And then the smell was in the environment for,

and we had windows.

Now here we don't have windows.

So you can imagine if you do cook up a storm

it's going to be interesting to see

how long the apartment smells like food.

You can't open a window.

- [Voiceover] Ninety-two floors further down,

aesthetic maintenance chief Daniella Voicu

starts the daily morning briefing with her crew.

- Good morning everybody. - [All] Good morning.

- All right.

- [Voiceover] Their job is to keep the tower

in impeccable shape and order,

inside and out.

- Yeah, the plan is at 11:25

we are doing a dinner cleaning.

- [Daniella] Okay, let's start the work.

- [Voiceover] The work starts in the corridors

of the residences

with floor cleaning.

- We are preparing right now

the carpet for shampooing.

For the Burj Khalifa

we maintain a five-star standard.

So every level has to be very, very clean.

We are trying to keep it as the jewel of the town.

The people have to feel that it's pest-free,

it's extremely clean

and very, very nice.

You can feel the smells.

So the aroma, the cleanness,

the entire appearance of this side has to be spectacular.

(enchanting music)

- [Voiceover] Three hundred people work

in Daniella's crew.

Everything they do is checked

and double-checked for perfection.

- During the day the AC is going

and there can be some dusty areas.

So we have to make sure everything is clean,

no spots, and shiny.

Very well polished.

It's good.

- We have about 27 types of stones.

Each one of them has a different durability

and a different way of cleaning or restoring.

But the lucky thing is that, for maintenance,

we do have only one type of maintenance.

So we have identified one chemical that

is good for maintenance for all the stones.

(elevator bells)

- Gabriele Babini

feels his ears popping

as he takes the non-stop ride to his workplace

on the 123rd floor.

He is the manager of Atmosphere,

the world's highest restaurant.

But it's not finished yet.

Gabriele checks up on the progress of the fit-out.

The opening is very, very near.

Will it be finished in time?

The waiters and cooks are preparing for the big day.

- I don't believe there is a place in the world

that there is chefs that enjoy a better view.

This is where part of the magic is going to happen.

This is where the chefs will be creating

dinner and lunch.

And, as you can see, they're commissioning it.

We are three days from opening

and everything looks wonderful.

Dubai is famous for making things happen.

A lot of places talk about producing and creating,

but Dubai delivers.

In three days we will be open.

- [Voiceover] Gourmet chef Dwayne Cheer

is looking for flaws.

- Anyway, who's gonna clean this?

Yeah, it's beautiful.

Once we get it cleaned.

It should have a coating here, no?

Otherwise someone's going to cut themselves.

You have to be picky now.

If you're not picky now then you live with it, no?

- And we are going into

the most interesting part of the cooking area

for Atmosphere.

From here you can see the grill, 80 seats,

wonderfully appointed.

You wouldn't be able to know it now,

but this is going to be one of the

most elegant dining rooms.

And right here we have a very unique concept.

It's called the Josper Oven.

It's a Spanish oven that

cooks at high temperature with charcoal.

Basically we have to make a virtue

out of a necessity.

We cannot have gas

for safety reasons.

This high we couldn't run lines with gas,

I mean, too big of a risk.

- [Voiceover] A few floors below, at the Cantonets',

the stress level is, well,

even higher.

- No, I said not to bring everything

because I don't have storage space

and things could get damaged.

Okay, no, I said no.

So please, I don't know what you're gonna do,

put them outside,

but I cannot.

Just look.

I have a crystal table there,

that if anything happens to that table,

I am going to hang each and every one of you from a tree.

And then take what you're not going to be installing out.

- We will bring back the other.

For the salon.

- Okay.

Do not leave anything here, okay?

Guys, one other thing.

The table in that room

is very, very fragile, delicate, okay.

I do not want anything happening to that table.

I'm just repeating it again and again.

Okay?

Please, I make you responsible if anything does

happen to the table. - [Worker] No problem.

- [Mrs. Cantonet] Okay.

- [Voiceover] Perfection is the only word

to describe how the Cantonets work.

Their apartment is starting to take shape.

But first, they need to find the right location

for the delicate crystal table.

- One foot, okay, in this direction.

- Okay guys.

Guys. (clapping hands)

Hello?

Drill.

- [Voiceover] To make the aesthetic experience

of the building complete,

the owners also want it to smell nice.

A unique fragrance, created especially for the Burj Khalifa,

is circulated throughout the public areas.

(twinkling music)

Special membranes disperse the aroma

through the air conditioning system.

The membranes are filled with natural oils

that carry the precious scent around the building.

Today, Daniella goes through the final samples

of the Burj Khalifa aroma.

- You have final approval on the aromas.

Would you like to go through

them? - [Daniella] Oh, that'd be great.

So the samples are finally here?

- That's it.

We've got one or two other variations

just to see if you preferred them.

They're just numbered.

See if that's better.

- The building itself is very stylish.

So I really like to see some very stylish smell.

It's a more manly smell than a feminine smell.

It's very satin.

It's cedarwood so it's a very, very manly scent.

So it is like Burj Khalifa. (laughs)

- You can see now, these are the floor grades.

So you've got fresh air that comes up from here.

But all of this is fresh air,

cooled air that's coming up.

So you get two effects.

Number one, you get cooling here.

And the other thing that happens is

that when residents walk into this lobby,

they have that aroma that immediately,

if you like, greets them.

- [Voiceover] The day of the grand opening

of the highest restaurant in the world has finally come.

Tonight the first VIPs

will dine at Atmosphere,

442 meters above the ground.

But the staff are still busy with preparations.

Chef Dwayne briefs his crew

on how to use the Josper oven.

- A beautiful oven, very nice.

So our only challenge in the Middle East

is a lot of people like to cook well-done.

So by the time a steak is well done,

you know, maybe it's charcoal.

We have the most modern, maybe the most

modern restaurant in the world,

but we have super basic cooking methods.

- [Voiceover] The tradition of a real Italian espresso

is handed down to the crew by Gabrielle,

more than 5,000 kilometers away from Milano.

- Before you make anything,

you need to have set a plate.

You need to have a plate,

you need to have a spoon,

you need to have sugar.

Espresso gets the name from a train

at the Milano station, train station,

used to go very fast.

And the people on the train

couldn't even get out and get a coffee at the bar.

So somebody invented a machine

that would make the coffee fast.

And the name espresso.

So when somebody wants an espresso,

you'd better be fast.

Otherwise,

otherwise it's not an espresso.

It's a delay.

No, a delayed train.

(relaxed, instrumental "Oh Sole Mio")

- [Voiceover] The official opening ceremony.

And there are only smiling faces now.

No wonder.

Nothing more can be done.

It's the day of truth.

Media from all around the globe have come

to capture the occasion.

- [Gabrielle] The world's highest restaurant, Atmosphere.

(applause)

(pulsing music)

- [Voiceover] Flying in from neighboring Abu Dhabi

is the Indian billionaire, B.R. Shetty.

He purchased the entire 100th floor of the Burj Khalifa.

- One of the best cities in the world.

Look at this Burj Khalifa.

We are very, very proud of this building.

And I don't think anywhere in the world

over the next 50 years, anybody builds bigger.

(sweeping music)

I've been very pleased

that I have bought this property.

I have bought many properties,

but this is a unique property.

I will never, ever sell this to anybody

or rent it to anybody.

- [Voiceover] He probably doesn't have to sell

or rent it out either.

Mr. Shetty's net worth is estimated to be

$1.6 billion.

He made his fortune in healthcare products.

(lavish Arabic music)

Like everybody else,

Mr. Shetty's convoy is checked by security

before the barrier is lowered.

Today Mr. Shetty has invited his family,

three daughters and one son,

to have a look at the apartments on the 100th floor.

- During the construction time,

for the whole vicinity, maybe two, three kilometers,

nobody was allowed to come in.

For the security reason.

I tried many times to come, no.

I'm proud to say I was the first one

other outsider to come in

when they put the plaster,

the slab for the 100th floor.

At the time they called me,

it was a very ceremonial day here.

And they told me that I was the first one to enter,

other than workers.

This, altogether,

three flats.

You know, 5,000 square feet each.

Large enough.

And the whole floor we are taken, no?

You will be happy to see inside, come.

- [Voiceover] For Mrs. Shetty,

it's the first time she has seen

her husband's new purchase.

- Generally, purchaser's wife has to show the house.

(laughter)

I came here to take one flat.

I got an invitation, a crystal invitation.

I thought, "I am VIP.

"I'll be invited, I'll be served by them

"and they'll give me selection options."

But I had to wait almost two hours in the queue.

Then they told me inside,

"All sold out,

"no flats available.

"But you are Mr. Shetty.

"What I can do,

"100th floor level.

"If you want to take it, take it."

"Yes, come on, I'll take it!"

- I was shocked.

- They all say, "He's a crazy man." (laughs)

- He is always unpredictable.

One day he'll want advice

then he'll come and tell me, "Okay, I got this."

No, but I think after 36 years

I got used to it anyway.

- The best part of the 100th floor

is the amount of glass and the view that you get everywhere.

Now, our primary residence is in Abu Dhabi,

but we intend to come,

all of us as family come on the weekends

and during the week as well.

So we have a place to stay when we come for the weekend.

- Who knows, when you get married.

Wife want to remain here, stay here.

- No, it looks like you could bungee jump from out here.

- First thing I thought about was

evacuation.

How are they going to evacuate the people

who are staying here, in such a big building?

- No need to get nervous.

Don't panic, nothing.

This is just an evacuation drill, okay,

to help us out in case of emergency.

If there is anything, we know what we have to do.

Anybody still feeling sleepy?

(staff shouts mixed responses)

In the next 5, 10 minutes you won't be, believe me.

- [Voiceover] Rafiq Qureshi is responsible

for safety within the tower.

Today he trains the staff at Burj Khalifa's

observation deck, At the Top.

(rhythmic music)

Every day, thousands of tourists fill the deck

and enjoy the view from level 124.

But today,

there are no tourists on the platform.

The guests are played by staff members.

Will Rafiq's crew keep up with the safety standards?

(alarm sounding)

- [Voiceover] This is an evacuation.

Please proceed to the nearest fire escape.

- [Voiceover] Some of the actors

were ordered to cause trouble.

- We do have a small emergency

on the 134th level.

- Your colleague just told that we can go right now.

Why?

I want to go now.

How to open this one?

- We are in a very sensitive situation now.

- [Voiceover] I need a manager.

(pulsating music)

- [Voiceover] The people are ushered 13 floors down

to the nearest safety level, into rooms

that are especially developed for the Burj Khalifa.

The safe area is smoke-proof,

self-contained and practically indestructible.

- This area where you,

it is safe and secure.

Okay?

Because the Burj Khalifa team,

we have explained it to you that

this is a pressurized room.

No smoke can enter in here.

You are safe over here for a couple of hours.

And the thing is, you're not going to be here

for a couple of hours.

We will take you out.

- [Voiceover] Eventually, fire-proof elevators

have taken the guests down

and they can leave the building.

- The drill was awesome, okay.

It went very well.

And each one of you have played

a very, very good role of being the guest.

That's how the guests are.

Now you have faced all the questions, "What is there?"

And you know what's going to happen

at a time like that so you are prepared

to give an answer, all right.

Good job, everyone.

Let's go. (scattered applause)

Well done.

- [Voiceover] Rafiq meets with security boss

Mohammed Al-Sharif for feedback.

- I think you did your best.

And I was monitoring you from the control room,

how you was reacting.

And this is, in fact,

in fact, this was the first for this section,

the first drill.

And really, I'm happy from the reaction of the staff.

- Always, every day we have something to learn.

It's never 100% perfect.

But we have achieved 92% I can say,

which is amazing.

- No, 92 is not amazing.

Make it 100, please. - [Rafiq] Insha'Allah.

- This is Burj Khalifa. - [Rafiq] Insha'Allah.

- We need to make it perfect.

(lively lounge music)

- [Voiceover] The Cantonets have no idea

about the excitement taking place

just a few floors above them.

After a hard day decorating,

they enjoy the early evening at the jacuzzi,

at a height of 260 meters.

- Ready to go under.

- We're very, very happy people.

- And this is relaxing.

You don't have to give anybody instructions right now.

- Nor take instructions from anybody. (laughing)

This is our time. - [Mrs. Cantonet] Yes.

- Okay. - [Mr. Cantonet] Okay.

- Ready?

Let's go. - [Mr. Cantonet] Let's go.

Another beautiful day. - [Mrs. Cantonet] Perfecto.

- [Voiceover] Daniella's working day

is not finished yet.

- So you started already?

The wood as well.

We have a few more marks, let's get them clean.

So we are having a handover cleaning.

If the customers decide that they would

like to actually keep the cleaning with us

after they move in,

we are having packages that are very flexible.

They can have a daily cleaning,

they can have a twice-a-week cleaning,

they can have it at any time of the day.

- [Voiceover] Her team only has one hour

to clean the apartment.

The result is checked

with the blacklight test.

- This is the watermark.

In a heavy light, you cannot see the deep marks.

Now I spotted one of,

I'm taking a proper service inspection now,

I spotted one other small mark.

I'll call back my staff and I'll make sure

that, before these rooms are handed off to the guests,

these marks are removed, because

we only give perfect cleaning service to the guests.

- In case that you would like to have the windows cleaned

on a more frequent basis,

it could be done anytime.

If he has a VIP visit or

in case it rained and he just has

one side of the apartment that he

would like to have it washed,

we can bring the team in and it can be done.

- It's very unusual to rain here,

but during the month of December and January

it does drizzle a little bit.

And that's the time mostly that we have high winds.

So between the sandstorm and a little bit of rain,

it got a little messy.

- [Voiceover] At Burj Khalifa,

the job of a window cleaner

is very similar to that of a mountaineer.

The men use carabiners and ropes to reach more

than 23,000 windows.

They need about three months

to clean the entire external wall,

only to start all over again.

The head of rope access is Jamie Bunn.

- The glass cleaning and the replacement

of glass in the building is one of the most difficult jobs

on this project in Burj Khalifa.

We are having a large area of coverage.

It's about 17 football fields, soccer fields.

It's a huge space.

- [Voiceover] Jamie checks each and every rope

before the work starts.

- Now it's getting around to where we

actually need to be.

Which is cleaning a certain area today,

it's actually maybe about 30 glasses around the building.

So we must travel

using two slack-hearted slings

and attachments.

Everything's been double-checked.

Every angle point's got

two points rather than just one point.

So everything's backed up so it's very, very safe.

(thrilling music)

- [Voiceover] To reach the windows

of the Cantonets' apartment,

the men need to climb down 16 floors.

- Look, look look!

Get in here and see this.

See, Gorgeous, they're getting it all fine.

Look.

I wonder if they see us.

- No, they cannot see us. - [Mrs. Cantonet] How do you know?

- Well, because the window has a reflective treatment.

Look, I'm waving, okay?

They cannot see anything.

- See?

- Come.

(exclaims)

- They couldn't pay me enough money

to do that. (laughing)

(captivating music)

- [Voiceover] The highest restaurant on earth

will open in a few minutes.

And Gabrielle uses the calm before the storm

to reflect on love

and life as a restaurant manager.

- Opening a restaurant

is like falling in love.

You lose weight because you forget to eat

and you don't sleep.

So it's absolutely the same.

So if you want to lose weight,

come and open a restaurant.

- [Voiceover] It is Gabrielle's very last check

before the first guest will arrive,

and the last chance to motivate the team.

Practice is over. - [Gabrielle] Plenty of space.

You know where to put the bread,

where to put the side dishes.

Control everything.

In, out.

And the first guest of the night

wants to sit next to the kitchen.

That's where I would sit.

Very good, very good.

My cashiers.

Tonight, there are no mistakes.

This is money, serious business.

Ashar. - [Ashar] Yes, sir.

- Are you ready? - [Ashar] Everything ready.

- So are you ready tonight?

First night, huh?

Ah man, you have a fantastic team,

you are the best chef in New Zealand.

And, what are you laughing at?

And you are one of the best I've ever worked with.

- For three weeks. (laughing)

For three weeks? No, no, no.

So I'm going to take care of other things,

but are you ready? I know you are.

- Yeah, we're ready.

We're ready as we're ever going to be.

- [Voiceover] But not everything is ready yet.

- My friend, we need,

we have people here.

So fast, fast, fast.

Six o'clock, six,

you guys need to be done.

Please, please.

Now the guests wait.

- [Voiceover] While the VIP guests

enjoy the first-ever dinner at Atmosphere,

442 meters below,

the Cantonets use the walkway

from the tower to Dubai Mall.

It is the largest shopping mall in the world.

- They're nice and fresh.

Hi Raymond!

- Hi, how are you?

- Okay.

Well, you know what I would like to do?

Can I just pay so that you can send them up?

Okay?

For my house, I Iove white flowers.

White flowers bring angels

and they clean the space

and it attracts good energy.

Normally I have white flowers in my house every week.

(festive music)

This is good for the bath, you know.

Do you sell these?

It would be great to have a couple of them for home.

You could just send them over.

Yeah, include them.

And you should just throw them in.

Okay, thank you.

- [Mr. Cantonet] It's living in a vertical city,

but having the best at your fingertips.

It's perfect. - [Mrs. Cantonet] You press

a button and the world's right there.

Everything you possibly need.

The bank, the food,

the flowers,

clothing if you need clothing.

Anything you want, it's all here.

And everybody delivers.

- [Voiceover] The Burj Khalifa has become the heart

of a brand-new district called Downtown Dubai.

It is a business hub,

the living quarter for thousands of people.

And a prime destination for tourists.

- How are you?

- Hello.

- I think that those are ours?

- Yes, this is for you.

For Mrs. Cantonet.

- Thank you. - [Receptionist] You're welcome.

- Thank you.

- Should I leave for delivery?

- You want him to deliver or-- - [Mrs. Cantonet] No, that's okay.

We'll take it up, we'll take it up.

They've always delivered, but today

I want to hold them.

- Have a beautiful day.

- Thank you, see you later.

Home sweet home.

- It was such a long day, it's like yes.

Take it up.

(sighs)

- Okay.

(tranquil flute music)

You like them?

- I love them, thank you.

- You deserve them.

I love you.

- [Voiceover] The Burj Khalifa has come to life.

Every night,

the Dubai Fountain shoots up water

to the rhythm of music,

attracting thousands of visitors.

And, of course, with water reaching 150 meters high,

it is the tallest performing fountain in the world.

(applause)

(circling music)

Owning space in this vertical city

has become a source of pride

for a man who can own almost anything.

- One, two, three.

Third platform,

same where we have our flat.

I am the happiest man and, as of today,

I have achieved everything.

- [Voiceover] It is the workplace and success story

for Gabrielle,

the Italian restaurant owner who has seen the world.

- Fantastico.

It's been a bit over a month.

You can see, my hair have grown considerably,

they are wilder than ever.

But the restaurant is just,

it keeps being super, super successful.

And now we are booked almost a month in advance.

- [Voiceover] And the Burj Khalifa has become home

to a happy couple that has moved from America to Dubai.

- Home.

Hey Gorgeous, this is really feeling like a home now.

- Now, finally. - [Mrs. Cantonet] Finally.

Finally, look at this.

(sighs loudly)

Well, here we are.

Now I hope you remember our very beginning,

the conversations and the space

and everything we set out to do.

So, as you can see, we

took out the original brown cabinet

and made space for our main centerpiece,

which is this large painting.

Then we took the bar area out,

we covered it

(operatic music)

to put another beautiful painting.

And we actually, as I said we would do,

we placed the table and the chandeliers,

that are centerpieces, in the room

to make the light go through it

so that they would not be obstructive,

so that it ould really bring the outdoor indoor.

Not only through the glass that mirrors,

but the color of the wall.

If I walk down here,

this is where we, after the day's work we hang out here.

- Please. - [Mrs. Cantonet] And stay.

- Sit and stay.

Okay, so we're home.

If we were in New York,

we would probably be facing other buildings.

Yet here, you know, on the 92nd floor

of the Burj Khalifa,

look at the view around you.

It's only available here at the Burj Khalifa,

nowhere else in the world. - [Mrs. Cantonet] Nowhere else.

- And that was one of the reasons

that we wanted to be here.

We are, you know, living in a piece of history, let's say.

- I love how the apartment came out.

I love the location of the building,

I love the staff of the building.

And I love you too.

(singing) Heaven, I'm in heaven.

- Cheers.

- To life. (glasses clink)

- [Voiceover] This was the story of the

tallest building on earth

and the people inside it.

The Burj Khalifa will see many more stories

for many more years to come.

(triumphant music)