Original subtitles

(atmospheric music)

♪♪ ♪♪

(grunts)

(chainsaw whirring in distance)

(grunts)

(grunts)

♪♪ ♪♪

Okay.

(Tommy grunts)

(speaking Mandarin)

‐I already bought a new one. ‐Ah.

‐It's out of date. ‐Ah. Out‐‐out of‐‐

Um, it's too old.

Oh, oh.

♪♪ ♪♪

Okay, so this is my old login.

Oh. The old login.

Yeah, but I made you a new one here.

‐Oh, the password. ‐Mm‐hmm.

Mm.

Now, this is the browser to the Internet.

Mm. Browser. (speaks indistinctly)

You click here,

and you click there to get to your email.

Oh, okay. (speaking Mandarin)

Email.

‐That's it. ‐Oh.

Now you try. Start from the beginning.

Okay, login.

Password...

Tommyhome.

Good. Now try to get to your email.

Email. (speaking Mandarin)

Okay.

Yeah, just wait a minute.

(sighs)

You know, I could get you the faster Internet.

(computer beeping)

No, Mom, look, it's easy.

Oh, okay.

(cell phone vibrating)

(muttering softly)

(chuckles)

(sighs)

(muttering softly)

‐Why'd you open that? ‐Huh?

What are you looking for?

Mom, look.

Just look.

There.

Click here and there.

‐Oh. ‐Got it?

‐Mm. ‐Okay. Try it again.

Okay.

No. I got to go.

Work's crazy, but I'll let you know.

Hey, you can always email me, you know?

‐Just like I showed you. ‐Okay.

Yeah, it's fine.

Why do you have to ask me all the time?

‐(laughs) Sorry. ‐(sighs)

‐Bye, Mom. ‐Bye.

(door opens, closes)

TOMMY: No, no, Mom!

Okay, okay. Bye!

♪♪ ♪♪

PERSON: Mr. Henderson?

Mr. Henderson? Mr. Henderson?

You want to know what I did?

I took my Apple iPhone,

and I went into the texting, and I took the autocorrect off.

You heard me right.

I took the autocorrect off of my texting.

I'm not afraid anymore, okay?

I'm willing to live on the edge.

I'm willing to go over the edge.

I will misspell words and type them

as often as I want to.

I don't care about spelling it right.

You want to know something?

Apple has the audacity

to correct my misspellings

by letting me know they're wrong.

It doesn't tell me what the right option is.

It just tells me I'm wrong.

I mean, these robots, who are they?

PERSON: Mr. Henderson?

Whoa!

(grunting)

(groans)

NARRATOR: He always took the first group

right at 10:00 a. m.

Howdy, folks.

NARRATOR: And he started even before he got on the boat,

just telling them about the lakes in Winter Park

and how this was technically

Florida's longest‐running attraction.

Fixed location, at least.

NARRATOR: But it wasn't until he got on the water

that he really started to shine.

(engine turning over)

It wasn't until then that he really felt at home...

(choral music)

Telling everyone all about the houses and the mansions

and all the fancy famous people

who lived there at some point,

like the founder of Panera Bread

or various Orlando Magic players.

Horace Grant.

NARRATOR: He had been there for years,

and everyone knew him,

all the families, and, of course,

the other captains, who all looked up to him

because he told the best stories

‐and got the biggest tips. ‐(coins rattling)

(cash register bell dings)

Tours left every 45 minutes to an hour‐‐

always a dozen people, always from the same dock,

always the same three lakes

connected by the same two canals‐‐

Osceola, Virginia, Maitland.

Always the same route‐‐

Osceola, Virginia, Maitland,

over and over and over again.

♪♪ ♪♪

And always the same facts...

about the founder of Panera Bread

or the Rollins College campus, where the dean's residence

is right next door to the senior dorms.

So, basically, what you have here

is Animal House, and they're living

right next door to Dean Wormer.

(all laughing)

NARRATOR: It never changed because he never had to

because he had found the things that worked.

He knew the best jokes and the most interesting facts

and he told them over and over again.

Horace Grant.

NARRATOR: And when the day ended, he would go to the bar

with all the other captains

and keep telling all those same stories.

His entire life consisted of trivia and talk

without ever a moment of thought or quiet.

Except for once every tour

when they had to go through the second canal,

the Venetian, which was technically

in people's private backyards,

so he always had to go slow and be quiet.

And it was the only time all day

where he really just had to sit there

with his own thoughts

and think about what he was actually doing,

think about this life he lived,

which consisted of nothing but driving a boat around

in a circle and telling people half‐true celebrity gossip.

But then the minute would be over,

and the canal would let out,

and he would go right back to telling them

about Tom Hanks' house while he was down here

shooting From the Earth to the Moon

or where Mr. Rogers lived

when he came up with the phrase...

It's a beautiful day in the neighborhood.

(all laughing)

NARRATOR: Trying so hard to suppress

any real feelings and emotions he might have,

because maybe if he stopped talking for too long,

he would crack and shatter

and realize just how pointless and futile it all was.

Howdy, folks.

NARRATOR: Or even worse‐‐

maybe all those other people would see it, too.

All the families and the tourists

and the other guides.

How you doin'?

Never better.

NARRATOR: And I used to watch as he slowed down

and passed the canal every tour.

I used to watch as he sat uncomfortably in that silence.

And I used to always wonder,

When would he actually break out of this monotony?

When would he say something real for once?

Something genuine, something meaningful?

Rather than just another trivia fact

structured like a throwaway joke,

rather than going on and on

like this wasn't all just some scripted formula?

But years would pass, and he'd never change.

He just kept on going along with the same routine...

(engine turning over)

Horace Grant.

NARRATOR: To the point where I even began to wonder

if maybe there was actually something wrong with me...

that I couldn't allow this man to exist

as a simple tour guide...

that I had to make up some horrible backstory

when really I knew nothing about him,

other than his job and his favorite bar.

(laughter and chatter)

And maybe that was all fine.

Maybe he was happy.

Why was it so hard for me to believe

that someone could actually enjoy this life?

Why did I look at that person having fun

and think that they didn't understand

what living was all about,

as though there was something noble

about depression or existential dread?

When the truth is that my melancholy thoughts

were just as empty as his random trivia facts.

Just another thing to pass the time...

To fill in the silence...

As I stood there in my private backyard

facing that second canal,

watching him pass by

without ever saying anything,

without ever making a single sound.

(light music)

♪♪ ♪♪

And if we ever did talk to each other,

I wonder what we'd say.

if we'd talk about life and our common struggles,

if we would tell each other

about what it was like growing up

or how hard it is to maintain a relationship...

(door slams)

Or if we'd go to the bar and relax,

drink beers, and talk about random famous people

who've passed through Winter Park.

Horace Grant.

NARRATOR: Maybe we'd get along.

Maybe we'd even like each other.

Maybe we'd recognize something brand‐new in ourselves.

If only we stepped outside those lines,

outside that predetermined route that took him

through Osceola, Virginia, and Maitland,

and left me here working from home.

If only we broke out of that worn out script

that only gave us the most superficial lines,

like the one about Tom Hanks or Horace Grant

or the founder of Panera Bread

or the one about time and the meaning of life.

If only we had the courage

to actually do something different

instead of sitting in that silence

and repeating the same thoughts and phrases

until the end of existence,

until they've lost any meaning they once had,

until the day someone comes along

and turns our lives into just another trivia fact.

And did you know about the people who lived here?

There was a tour guide who always told the same jokes

and a woman who lived all alone

and worked from home,

and there was a canal, the Venetian,

except you always had to go slow

and be quiet

because you were technically in people's private backyards.

♪♪ ♪♪

Hey.

Hey.

(upbeat music)

♪♪ ♪♪

(dialing phone)

(line trilling)

TOMMY: Hi, you've reached Tommy.

‐You know what to do. ‐(beep)

(sighs)

(exhales deeply)

(traditional music playing on stereo)

♪♪ ♪♪

‐(screams) ‐(roars)

‐(grunting) ‐(bear growls)

(grunts)

(button clicks)

(computer beeps, chimes)

Okay.

(softly) Inbox.

(muttering softly)

Tommy.

JIAZHEN: "Hi, Tommy. How it going?

"It is your mother.

"I call you many times, but you no call back,

so I will email."

"Call me, because typing is slow for me.

"But if you are busy, it's okay.

"I will type.

"How are you? I am okay.

"Few weeks ago, my department changed

"to computer at work.

"They say use paper too slow.

"Maybe I ask you help teach me

because work computer is hard."

(gasps, muttering softly)

"There's also new manager. She's very young.

"They say she's good, save money.

She give everyone review."

Can you describe your job for me?

I review invoice and prepare the orders.

Okay, that's a basic way to put it.

Uh, how do you manage multiple tasks?

Can you tell me about process efficiencies

you've implemented?

Yes.

I have worked for nine years.

I know how to do it.

But describe how. Just give me an example.

So, when I get a new invoice now,

I use the software to‐‐

Uh, that's not what I'm asking. (chuckles)

Do you not understand what I'm asking?

‐I understand. ‐I'm just looking

for redundancies within the company.

Can you tell me how you prioritize

the tasks you're given?

(clears throat)

(sighs)

All yours.

MANAGER: Hmm.

(sighs)

Okay.

MANAGER: She can't even adequately describe

her own job to me.

But she knows how to do it.

She's a hard worker.

MANAGER: Every single person in my graduating class

could not only do her job, but they could do it faster.

PERSON: Okay, she needs some time

to learn the new computer system.

Look, you can see her English isn't perfect,

but she understands everything.

That's the thing. I'm not sure she does.

I'm not‐‐I'm not trying to make this a race thing.

Uh, my dad is Hispanic.

(dialing phone)

(line trilling)

TOMMY: Hi, you've reached Tommy.

‐You know what to do. ‐(beep)

JIAZHEN: "Dan try to help,

"but they lay me off.

I call you, but you no pick up."

(sighs)

"There's new manager at work.

"She give me review.

"The review was good.

"New manager said,

"'Congratulations on being

best employee for this month.'"

You can show this to your son.

He will be proud.

(applause, party horn blows)

JIAZHEN: "You call me back, okay?

Mom."

(breathes deeply)

(esoteric music)

♪♪ ♪♪

(upbeat music)

♪♪ ♪♪

(screaming)

ANEMONE: Wow, this is so nice.

ANEMONE 2: It's nice.

(ethereal music)

You know, I never get tired of this,

just looking up at that jellyfish.

‐Makes you feel... ‐Small.

Yeah.

Have you ever, like, thought about, you know,

what's on the other side?

The other side of the jellyfish?

Yeah, like, what's out there beyond it all?

Okay. (laughs) I mean, I don't know.

‐What do you think? ‐Hey. I asked you first.

‐Just say whatever. ‐Okay. Uh, to be honest,

yeah, I don't really think there is anything out there,

you know, not that we can prove, anyway.

‐Hmm. ‐I mean, I think

for all intents and purposes,

the jellyfish is all there is.

Like‐‐like, nothing at all?

Can't you just feel that there's something, like‐‐

I don't know, like, bigger out there,

like, don't you get that feeling?

How do you‐‐ I'm sorry, sorry.

‐Ugh. ‐Sorry, I cut you off.

‐Yeah, no, you‐‐ ‐Um, but how‐‐

how can you know that, though?

I mean, it seems to me that if we can't prove it,

I mean, there's very‐‐ that's very important to me.

‐No, I know it is. ‐Proof. And also, like,

I guess, my, like, bigger question is, like,

when will you be satisfied?

You know, does there have to be something, like,

beyond the beyond and beyond that beyond or‐‐

‐Oh, my God. Hey, hey, hey.

‐Hey, hey. ‐Hey, hey. "Sowwy."

No, look‐‐okay, totally, like, I just don't think like that,

‐You know? Like, I'm like‐‐ ‐Oh, yeah.

But, like, I guess we just won't know,

and it's just kind of, like, a fun thing to think about.

Yeah, definitely.

So what do you think is out there, then?

Well, like, aliens or something.

(steady music)

♪♪ ♪♪

JIAZHEN: I think I, um, need to be better at a computer.

so I start to take a class.

This is why I send email.

Our teacher say we can practice to type faster,

Okay? So we want to send emails

to everyone we know.

Just make it part of your regular life.

It doesn't need to be difficult.

Do not be afraid of it. Right? Okay.

all: Quick, ask, Zoey, what, stops, X‐rays,

even, dogs, can't, red, fish, vanish.

This is another example of a great spreadsheet.

In Excel, we use functions to manipulate

large amounts of data so that we can figure out‐‐yes?

Sorry. What mean function?

Oh, a function is something

‐that helps you‐‐ ‐How talk English?

(both laugh)

How to grow hair?

(laughter)

JIAZHEN: The class also help me practice my English,

which is nice.

‐I want to talk better. ‐As you can see in column A...

JIAZHEN: My teacher Huma is very nice.

She take time after the class

and show me how to use search on Internet.

You click on that, and then you type in

anything you're looking for.

‐Chinese music. ‐Yeah, okay.

So I press enter, and then...

JIAZHEN: On Internet, there's music from China.

It is nice because there are so many

from when I was a child.

This is from when I was a child.

‐Oh. ‐I didn't hear this many years.

(soft music playing on computer)

♪♪ ♪♪

(volume increases)

♪♪ ♪♪

‐It's very pretty. ‐BOTH: Yeah.

There's more?

Yeah, you can‐‐ you can find almost anything.

‐Let me see. ‐Okay. Here, here you go.

♪♪ ♪♪

JIAZHEN: "I send you song‐‐ very popular when I was young.

You will like."

"♪♪ ♪♪

"Thank you for computer, Tommy.

I think Internet is very good."

♪♪ ♪♪

"Do you have enough to eat?

"I can make dumplings.

Mom."

(music continues)

♪♪ ♪♪

(upbeat music)

♪♪ ♪♪

BOTH: Yes!

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