All language subtitles for The Dead Files s13e07 Deadly Vessel.eng

There's so much chaos.

I think a lot of people
died here.

I've had an employee
pushed down the stairs.

I need your help
desperately.

They have to leave us alone.

She's oozing blood.

She was telling me,
"Don't trust men.

They will kill you."

My God.

This is a very bad person.

And I just feel fear.

My name is Amy Allan.

This is like Grand Central
Station for the dead.

I see dead people.

They have pain
that they suffered.

I speak to dead people.

She hates them, hates them.

And they speak to me.

But there's only one way to
know if my findings are real.

It's a demon.
It's Satan.

I rely on my partner.

I'm Steve Di Schiavi.

I'm a retired New York City
homicide detective.

What was the body count,
what happened?

And I know every person,
every house has secrets.

I don't know if
it's a demon or not,

but it sure as hell
looks like one.

It's my job to reveal them.

I feel like I'm crazy.

But Steve and I never speak...

We never communicate
during an investigation.

...until the very end...

I don't even want
to show you this.

...when we uncover if it's
safe for you to stay...

I just don't want anything
to happen to my mother.

...or time to get out.

You have to get out.

So, I'm down here in
the Big Easy, New Orleans,

and I got a call
from a guy named Alec.

Now, he bought an old church
in town and turned it into

what he thought would be
his dream restaurant,

but the activity is so violent,

he wishes he never set foot
in the place.

He told me activity is
getting worse by the day,

and it's only a matter of time

before someone gets
seriously hurt.

I can't hide the fact that this
is a church-turned-restaurant,

but I still need to cover
leading information

like religious symbols,
artwork, and menus

that could influence
Amy's findings.

When I'm done, the location will
be ready for tonight's walk.

There's so much chaos.

There's a lot of people.

There's people in the ground,

and I'm seeing, you know,
people being killed.

It's bad.

All right, Alec,
I'm glad I'm here

'cause when we talked
on the phone,

it didn't sound too good,
so what's going on?

Paranormal activity here
is out of control.

It's not only
hurting my business,

I'm worried about the
endangerment of my employees,

my customer base.

I need your help
desperately.

So, obviously this place
used to be a church, right? Yes.

Do you know any history
about the property?

Built in 1914, operated
as a Lutheran church

until it was bought by the first
restaurant owners in 1977,

and in 2005, Katrina hit,
flooded, closed.

How long
have you been here?

My partner, Eddie, and I
bought it sight unseen

at the end of 2015.

So you bought this
sight unseen?

- Absolutely.
- Now, why would you do that?

This place
just called to me,

but from the minute
I walked in here,

something was not right.

I turned to Eddie, and I said,
"I think we made a mistake."

You regretting it?

Many days I regret, yes.

Give me a list of what
everybody's experiencing here.

Most of us feel like we're
being watched all the time.

Okay.

Objects flying in the air.

We hear disembodied voices,

and we see shadow figures.

A lot of the people here
get touched,

and, honestly, we have
a lot of bad luck here.

And the bad luck --
what's that all about?

If anything can go wrong,
it will go wrong here.

From the minute
we walked in here,

turned on the air conditioner --
blew.

Refrigerator, two years old --
blew.

Tables, brand-new --
after 6 months, warped.

All right.
So you guys own a restaurant.

It's a business.
Things go wrong.

Why is this paranormal?

We have four other
restaurants.

Nothing like this happens
at any of them, ever.

All right, look,
you got four other restaurants.

Why don't you just sell this one
and focus on the other ones?

This is the one that was
a labor of love, passion,

but we're not leaving.

They have to leave us alone.

There's a lot of dead people.

It's literally like all of these
people are running around you.

I can't breathe.
Like, I can't...

Like, someone can't
catch their breath,

so I think that the living
would feel this.

I think that some people
could become overwhelmed

to the point where
they're feeling all of this,

and I think that they could have
a panic attack because of it.

Okay, Alec, so what's
going on out here?

Every time
I come out here,

It's like somebody's
watching me.

Like,
something is curious,

or you think it's, like,
kind of leering at you?

Leering at me, watching me,
every move I make.

Okay.
What else is going on?

Well, a lot of times
in the office,

I'll be sitting there
working.

All of a sudden,
I'll feel something

touching
the back of my neck.

Can you tell
male, female?

No, just...

It's just this light brush,
hand on the neck.

How often
does that happen?

Probably happened 10, 15 times
since we've been here.

And you're alone in the office
when this --

I'm alone normally, yeah.

All right, so anything else
weird like that?

Yeah. Actually, coming down
the stairs a lot of times,

I'll feel, like,
a whish of cold air.

And how long does that
sensation of that cold last?

Three or four seconds.

All right, we're in the South.
It's hot.

You got air-conditioning.
Are you sure it's not that?

There's no air ducts
in that area.

I look around. I'm like,
"Where did that come from?"

What do you think
this is all about?

I think whatever is here,
they just don't want us here.

They want us gone.

There is this dead woman.

She's wearing red
and a red wig.

She says she does not like men,

and she wrapped
her left arm around me.

She hugged me.

She sent ice-cold chills
through my body.

The living would
experience this.

This woman is surrounded
by the color red.

Red --
just being engulfed in red,

like a aura, basically,
the type of Hell.

What's going on in here?

I've seen a misty figure
outside the kitchen doors.

Okay, so what's it
look like to you?

- The outline of a monk.
- A monk?

- Yes.
- Okay.

So, now, is anybody else
besides you seeing this?

The staff sees shadows
all over the building.

All right, Alec.
So, anything else?

Came in one morning.

All the burners were on.
They were all on.

Every burner on that stove
was on.

Did somebody come in
in the middle of the night?

Impossible.
The alarm is set.

We know if anybody
enters or leaves.

I got to tell you --
you're lucky nobody got hurt

or this place didn't burn down
or explode, as well.

Yes.

Okay, so anything else?

We've had dishes fly off
the rack over here.

The chef actually was standing
right over here,

and they flew off, and he turned
and basically freaked out.

The last thing you want
is somebody getting hurt.

That's the worst thing
that could happen here.

I've had an employee
pushed down the stairs.

I mean, we have got to make it
safe here for them.

It's more than
just a business.

They are family, and we want
to take care of them.

We have got to stop
the insanity, the madness.

We've got to
solve the problem.

What's going on?

This lady in red is really bad.

Do you know if the living
have any experiences with her?

She is very physical --
punching, pulling hair, pushing,

anything like that
to get them away from her.

I think if she felt
severely threatened,

she might be dangerous.

She would freak out.

If she's in a mood,
it's not gonna be a good day.

This lady in red has these
weird shadow things with her,

but they're not human.

They're destructive.

What's happening is like
a chaos and destruction.

So that's not good.

Now, the woman in red is saying

that she just wants to get
the **** out of here,

and that's why
she's doing what she's doing.

She stirred up a whole storm.

So, Eddie, talking to Alec,

he was convinced
that this place is dangerous.

I mean,
do you agree with that?

I'm concerned.

I've always been a skeptic,
but after three years

of seeing these things
constantly happen to you,

it can't be explained
rationally.

This is abnormal.

Okay.
What are you experiencing?

My experiences have been
more listening to everyone else

bringing all these experiences
to me.

Okay, so let's talk
about them.

A bartender called
during an event,

and a beer can flew at him
and smashed against the wall.

He assumed, where else would it
come from but a customer?

Right. I mean, was a customer
drinking that beer?

There were no customers
drinking that beer,

and we have security cameras,
so we reviewed the video

and couldn't find
any indication

that a customer
had thrown anything.

Now, have you heard of any other
violence towards employees?

Yeah. I've actually heard
of one employee

being pulled backwards
down the stairs.

So do you think that whatever's
here is capable of doing that?

Well, apparently so.

I wouldn't have thought that
three years ago,

but it's happening
too often.

Now, is there anything else
going on?

It's just a lot of
bad luck --

things breaking,
things going wrong.

Alec mentioned
the bad luck to me.

I feel like we're cursed.

We even had a situation
where a food critic came in,

and the water glass
just basically

jumps off the tray
onto the critic.

- Geez.
- Yep.

Of all people, of course,
it spilled on him,

and he actually did his review
on the radio later on.

He'd said that they spilled
the pitcher of water on him,

so that's not really
the publicity

you want to get out
in the marketplace.

What are you hoping
we can do for you guys?

Well, I hope we can
solve the problem

and most importantly
make it a safe environment.

Restaurants generally are
a fairly dangerous environment.

We've got hot grills.
We've got knives.

We've got glass everywhere.

It concerns me that
it could get even worse.

There's a dead guy
wandering around.

It looks like, to me, like he's
wearing a jester outfit

but fancier.

He's saying, "It's a fun
madhouse, this place."

I feel like this guy --
he runs this place.

This is his.

Do you know how he might
interact with the living?

He would be able to influence
perceptual experiences,

manipulating them to see things
or hear things.

Do you know
what sort of things

he might make people
see and hear?

Things that would embarrass
or humiliate that person.

That's what really
makes him tick.

If he could embarrass
or humiliate someone,

he's going to do it.

So, after talking
to Alec and Eddie,

I wanted to see what
their employees had to say.

A lot of times, I'll be
doing something in here,

and I'll feel
somebody behind me,

and I'll turn around,
and nothing will be there.

And each one of them
had an experience

more intense than the last.

I came in at 8:00 a.m.,
and the first-aid kit was open,

and everything was thrown
on the ground everywhere.

I was the last person here.

I saw a tall figure
in a long, blue robe,

and I just bolted.

When I was trying to go
up the stairs,

I would reach over for
the handrail with my left hand.

Every time,
it felt like something

was pushing my hand away
from the handrail,

and I would trip
on the first step.

But what's got me the most
concerned is the violence.

This does not seem to be
a safe place to work.

I was on the landing
on the stairs,

and I heard someone
behind me,

and then I fell
down the stairs.

I was scared,
and I was embarrassed,

and I just got out of there.

This jester dude --
he's making himself

extremely physically present.

This is something that
the living would experience,

like,
physically hurting people --

something as simple as pulling
a chair out from under somebody

so that they fall
on their ass.

It would make them feel
humiliated or embarrassed

to getting more severe,

doing something to cause
a physical injury.

I'm seeing glass breaking
and cutting someone.

The only way he really gets off
is, like,

harming people,
manipulating them,

and that's, like,
the only thing that really

even remotely stimulates him.

This is a very bad person.

He's insane.

If you're into celebrity chefs,

then you know the name
Chris Montero.

Now, he's a local here
and actually got his start

working at Alec's restaurant.

He says he knows all about
the history of Vessel,

and it's a colorful one.

Well, Chris,
it's good to meet you.

On the phone, you mentioned
that my client's property

had a crazy story.

What can you tell me
about that?

It was originally
a Lutheran church,

and then sometime
in the early 1970s,

a prominent
restaurant family

known as the Galatoire family
purchased it

and converted the old church
into a restaurant.

It was called Christian's.

I understand you actually
worked there, though.

When was that?

In the late 1980s,
I worked there for about a year.

Okay, so obviously it's not
Christian's anymore.

- Correct.
- Why'd it close down?

Well, the restaurant itself

had began to sort of wane
in popularity,

and then
Hurricane Katrina hit.

That was pretty much the end
of Christian's as a restaurant.

Okay, so Katrina
was in '05, correct?

- Correct.
- You were here for that?

Absolutely.
Every minute, yeah.

All right.
So what was that like?

The scene was insane.

I have some articles.
This one kind of sums it up.

There was
no drinkable water.

There was no gas
in the city,

no electricity whatsoever,
and everything was flooded

to varying degrees
throughout the city.

Out here, it's different,

and I'm, like, just hearing
people yelling and crying,

and, I mean, it's, like,
a little bit of, like, a panic.

There's so much chaos.

There's pain and loss
and suffering,

and so many people
are feeling so...

like...just devastated.

Okay, so the storm hits.
The restaurant's closed.

What was
the neighborhood like?

I mean,
paint a picture for me.

We were at one of the
worst-affected flood zones.

There was approximately
8 feet of water in the streets,

and in Christian's case,
there was about 4 feet inside.

So what happened?

After the storm, Christian's was
used for a gathering place

for people
who had been displaced,

who had been through
the trauma of the storm.

You have any idea
what the death toll

was like
in your neighborhood,

where my client's property is,
as well?

There's a lot of
unknown there,

but there was a really tragic
incident at a hospital

that was within
short walking distance

from Christian's restaurant
where they lost power,

and as a result
of the flooding

and the inability
to access the hospital,

they lost 19 patients
that were intensive care.

That's a lot.

It's still abandoned,
and standing water, actually,

in the basements
of the hospital today.

- Still?
- Still today, yes.

We're having a lot of sickness.

That does not feel
very good at all.

This is multiple people,

and it's, like,
this horrible, horrible pain,

and, like, ****.

They're rolling people
in and out of here

on, like, gurneys,
and they're carrying them.

I think a lot of people
died here.

It's so much pandemonium.

I can't make sense of it.

It feels like something
very important happened.

I'm getting people
yelling and screaming.

I'm getting a fight.

What the **** is going on?

It's like a little riot.

It was a place
where sick people were.

I think living people here
would feel sick,

nauseous, panic again.

There's so much chaos.

The first thing I do when I get
to town is call the local cops.

I just heard back
from a retired detective.

Now, he says there was
a homicide

right next to Alec's restaurant.

He's pulling the files
for me now

and says the case involves
a family dispute,

deception, and insanity.

So, Ronald, thanks for
looking into this case for me.

When we spoke on the phone,
you said there was a murder

a couple of doors down
from my client's property.

What happened?

September 5th, 1941,
gentleman by the name

of Louis Reuter Sr.
was at work.

He received a phone call
that there may be trouble

at the house
with his son.

What happened next?

Louis Sr. goes over
to the residence

where his son's at
with two coworkers. Okay.

As soon as Louis Sr.
arrives on the property,

he sees his son,
Louis Reuter Jr.,

armed with a handgun.

Okay, so how old's
the kid?

At the time of the shooting,
Junior was 24 years old.

Okay, so what happened?

Junior fires at him
multiple times.

Okay, where's he hit him?

He struck three times --
once in chest, twice in abdomen.

All right, so out of nowhere,
this kid kills his own father.

So what's the background
on this kid?

I mean, any other issues?

During the course
of the investigation,

the police did learn that Junior
had actually been committed

to an asylum
three separate times.

- Kid's a nut-bag.
- Yes, sir.

Another thing is that
Junior had been

cut out of Senior's will.

Okay, so he may be
a nut-bag,

but he also may be pissed
about the money.

Correct.

So what kind of jail time
did he do?

None. Because of
his mental capacity,

the judge decided that
he couldn't tell the difference

between right and wrong,

so he ultimately
was sentenced to time

in a mental-health facility,

and it's not exactly clear how
long he actually spent there.

So he could've did 5, 10 years
and then got out?

Yes, sir.

There's this young guy.

He's so shy.

He's all twisted up in his head.

He's all twisted up inside.

I think he's tied up
with regret.

He's definitely not accepting
any responsibility

for anything that's happened.

And I'm getting a fight --

horrible pain on the left side
of my stomach,

so I can't tell if
it's a stabbing or a handgun.

This was one man on another man.

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So far, I've got clients
worried about the safety

of their employees
and guests on a property

that was at the heart
of Hurricane Katrina

where nearly
2,000 people died,

but I want to see
if there's anything else.

Looking through old records,

I find one of
the original owners

of Alec and Eddie's property

was a wealthy baroness
with a lot of legal troubles.

I got to know more
about this baroness,

so I'm heading over to meet
with a local historian.

Now, she said the woman's story
is so wild,

it would make a great movie,
if anyone could even believe it.

So, Diana,
on the phone you mentioned

that this baroness
had a pretty wild story.

What do you know
about her?

So this is
Micaela Almonester.

She was born here
in New Orleans in 1795,

and she was heir
to the Almonester fortune,

and the fortune
that she inherited

also included the property
which you are investigating.

At 16, she was married
with her cousin.

Very shortly after that,
they moved to France.

That's where the trouble
started.

Okay, so what are we
talking about?

What kind of trouble?

Her mother had arranged that
she would come into the marriage

maintaining control
of half of her fortune,

and this enraged her
father-in-law, Joseph Pontalba.

He spent the rest of his life
trying to extort the other half.

How's he go about that?

So, he begins with litigation

and filed lawsuits against her
trying to seize that money.

Is he trying to
get the property

where my clients
have their place now?

Yes. Actually, the property
would've been the most valuable

because he would've been able to
collect rents on that property.

Okay.
Is he successful at all?

No. She was
an incredible fighter

and won the lawsuits
that were taken up against her.

All right, so the father-in-law
had to be pissed.

Absolutely.

That's when things
get really ugly.

They lock her in the chateau
for two years,

so she's basically
put in solitary confinement.

Does the husband step in
at all and stop it?

No.

He is very much under the thumb
of his father

and too weak-willed
to protect her.

So this guy is basically
a noodle.

Yeah.
He's a bit of a weenie.

All right, so she's stuck there
for two years.

What happens?

Joseph becomes so frustrated,
so enraged, he snaps.

In 1834, he bursts
into her bedchamber

and shoots her
at point-blank range,

nips an artery.

She's oozing blood.

Joseph, thinking she's dead,
goes into his study,

reloads the pistols,
turns them on himself,

and shoots himself
in the head.

And does she die
from this?

No, she does not.

So this is
a really tough woman. Yes.

Okay, the father-in-law
is dead.

She survives.
What does she do next?

Her next move is
to come back

to what is now
the United States.

She was able to procure
a divorce,

and she's finally able
to regain control

of what she wanted
from the beginning

which was her half
of her fortune.

Okay, so how old is she
when she dies?

78.

Okay, so she lived
a pretty long life.

Especially with shrapnel
in her chest.

Okay, so her remains
brought back here

and buried in New Orleans?

No.
She is buried in France

in a family mausoleum
much like one of these... Okay.

...right next to her husband
and her father-in-law.

Let me get this straight.
She spends her entire adult life

trying to get away
from these two men,

and now she's buried
with them?

Yes, she is.

I suppose in death,
all is forgiven.

I'm seeing that lady
in red again.

Do you get anything
on who she was in life?

She is from a long time ago --
1840s or earlier.

I think, like,
she came from money.

At one point, she was married.

And then something happened.

She told me when we came in here
that she came here for safety.

Something with this woman in red
went really bad,

and this is where she ran.

There's some connection
between her and the jester guy,

so I think she had some
really bad experiences with him.

I just think, boy, he did
some really, really bad things.

She says, "Do not trust men
because they are bad,

and they will hurt you
and/or kill you."

I saw several disturbing things
on my walk,

but two stood out --
first, the jester.

He was thin,
very, very pale.

He had a very long face.

Next, I describe the lady in red

and the tall, shadowy things
by her side.

She's a big, bigger lady.

And then there's, like,
this really super-light

haze around her,

but it has the sleeves
that come down.

Amy, is this
what you saw?

Yes.
That's what I saw.

Now that Amy and I have
completed our investigations,

we're ready to reveal
our findings to each other

and our clients
for the first time.

So, Amy, I'd like you
to meet Alec

and his business partner,
Eddie.

Believe it or not, these guys
bought this place sight unseen.

They busted their asses making
it their dream restaurant,

but since they got here,

activity has been violent
and nonstop.

They're convinced
their customers

and employees
are in danger,

and whatever's here is dead set
on running them out of business.

So now that Amy knows
who you guys are

and what's going on here,

I'll ask her to describe
her walk for us.

So, outside, the residual energy
is extremely heavy,

and it's filled
with sadness.

What I was seeing was
a ton of people

running around in a panic,
yelling and crying nonstop.

I also got a lot of illness,
was feeling nauseous,

and had a lot of
trouble breathing.

I was seeing
people on gurneys,

so what I assumed was that many
people would have died here.

The entire atmosphere outside
is extremely chaotic

and just,
like, pandemonium.

Okay.
When I go out there,

I feel this --
exactly what you described.

You just want to throw up.

You're just like, "God,
I can't deal with this anymore."

So for Amy, I want to give her
a little history

about the building.
Okay.

Obviously, this wasn't
always a restaurant.

It was a Lutheran church
for over 50 years.

In 1977, it became a popular
restaurant called Christian's,

but on August 28th, 2005,
everyone had to evacuate here

because Hurricane Katrina
was moving in.

Ohhhh.

As you know, the devastation
from that storm

was unprecedented,

and at its worst, this room
was 4 feet under water.

****

Now, something you mentioned
really caught my attention.

You mentioned gurneys

and a place where
sick people were.

Well, there's an old hospital
about 200 yards...

...down the block from here.

Unfortunately, they weren't able
to evacuate all the patients.

Between the rising waters
and electrical-power outages,

it resulted
in 19 people dying.

The hospital never reopened.

As for this building,
it became a gathering place

for people to worship and deal
with the aftermath of the storm.

Okay. Now, here
I encountered

an individual
that did concern me.

It's a male.

He was dressed strangely.

The best way
I can describe it

is kind of as a jester
but fancier.

He was from
quite some time ago --

I would say, like, 1820s.

I don't like
this person at all.

I felt like he was the owner,
and he still feels like

he's the owner
of this place.

And my concern
for people here

is that this individual
is completely insane.

He can make the living
see and hear things

that aren't
necessarily there.

He's extremely present.

Living people
might see him.

Right after we started
working in here,

I would see something like
a shadow, a monk apparition,

over in this area,
and it was constant.

I thought I was crazy,
but it happened a lot.

His focus would be on,
like, females.

One of the things
I saw him doing potentially

was pulling a chair out

so somebody would fall
on their ass.

When we first opened,
somebody sat down on a chair,

and it was like
they were pushed over.

The whole chair was right
over here on the ground.

- She falls flat on the floor...
- Flat on the floor.

...has to be taken away
on a stretcher.

Man.

He likes to embarrass,
and he likes to humiliate.

He is definitely
a psychopath.

Talk about the glass of water
with the critic.

I knew
that was gonna come up

because when you say
"embarrassed,"

we even had an incident
where we had a warning

the food critic
was coming in,

so whatever you do, make sure
it's perfect, perfect.

And the glass of water just goes
ka-plump on top of the critic.

I mean, what could be
more embarrassing

than dumping water
on a food critic? Right.

Now, Amy, you said
this guy was a psychopath.

Tell her what happened
with the burners.

There's a checklist.

Every night when they leave,
they make sure the gas is off,

the burners are off,
the hood's off.

We come in.

Every single burner
on the cooktop is on.

The chef had turned them
all off.

This is bad.

I did have a sketch done.

That's interesting.

My God.

So this is the guy
that's causing the problems... Yes.

...wants to hurt,
wants to embarrass.

Yes. Like, he likes
to humiliate.

He likes to make people
feel uncomfortable.

He likes to hurt.

Anything else?

Another dead person that
I encountered was a female.

She's the one
I'm the most worried about.

She was dressed completely
in red from head to toe,

and I felt maybe 1840s,
maybe earlier,

came from a lot of money,

but I think that
she may have lost it.

She had been married,

and then she said
something really bad happened

and changed her
significantly.

She was telling me,
"Don't trust men

because they will hurt you.
They will kill you."

She said that she had to
come here for safety

because she was escaping men --
bad men that were after her.

One of those men
may have murdered her.

I do know for a fact
that someone tried

to make her disappear.

Amy just hit on just about
everything that makes me think

of one of the original owners
of the property.

Her name was
Baroness Micaela Pontalba.

She was born in New Orleans
in 1795 to a filthy-rich family.

Micaela became the sole heir
to a massive fortune.

That fortune included
this property.

Geez.

When she was 16, she got
involved in an arranged marriage

to her French cousin,
Celestin Pontalba,

and this is a portrait
of him right here.

A short time after
they married,

they went to live
with his family in Paris.

Now, when she got married,
her family

gave the husband's family
half of her fortune as a dowry.

That wasn't good enough
for her father-in-law,

Baron Joseph Pontalba.

Joseph felt like he was
entitled to all the money.

He spent the rest of his life
torturing her,

trying to get every penny.

Her husband was
such a noodle

that he just let his father
get away with it.

Now, you mentioned someone made
the woman you saw disappear.

Well, her father-in-law,
Joseph,

locked her up in a chateau
for two full years.

She still wouldn't give up
her money, though.

I mean, she was a tough,
tough woman.

Now, you said the woman
you saw

might have been murdered
by a man.

Well, that almost happened.

Her father-in-law was
so pissed

he couldn't get her money
that he snapped.

One morning in 1834,
he busted into her bedroom

and shot her three times
at point-blank range.

- My God.
- What the ****?

Yeah.
The father-in-law panicked,

and he shoots himself
in the head.

Unbelievably, she lives.

She comes back to New Orleans
and files for divorce.

This is how she looked
during her portrait.

Is it possible that this
baroness is the woman you saw?

Yeah. Her face looks
just like the face

of the woman
that I encountered.

It really makes sense.

Now, I was also able
to get a picture

of her father-in-law,
Joseph Pontalba.

This is him here.

My God.
It looks like this guy.

You know what?
I agree with Alec.

Could he be the jester?

I think it's possible
because, yeah,

his mouth did do
that weird curlicue thing.

He does sort of have
a little bit of a smirk.

Yeah, with the mouth,
yeah.

So, now, this lady in red --

would they have experiences
with her?

Yes. She's very present
and very physical.

She wrapped
her left arm around me,

and she sent ice-cold chills
through my body.

There's an area
on the stairwell.

There is absolutely no air vents
there, and all of the sudden,

there's this whisk of cold,
freezing air in that area.

She hates men,
considers them a threat.

She may hit, punch,
pull hair, push them,

anything to get them
away from her.

Eddie, you talked about
an employee

who was pushed down
the stairs, right?

- Right.
- Tell Amy about that.

He just tripped
for no reason.

Like, somebody grabbed
his ankle, and he tripped.

One of the most concerning
things about her

is that she has
some shadow beings with her.

She wanted to work with them
to get rid of people.

Your employees see
shadow figures, right?

Yes, very often.

Do they tell you what
the shadow figures look like?

I had a sketch done.

Of these shadow things?

Yes.

My gosh.

Now, was it you
that got touched

on the back of the neck,
or was it...

Many times
in the small office.

Many times that happened.

She wants people gone.
Yes.

She's doing a good job of it,
that's for sure --

a really good job.

So the reason we're doing
a daytime reveal

is because these guys
are getting ready

to open up the restaurant
in about an hour.

I mean, is it really
a safe thing to do?

I don't know
because these shadow entities

were never human.

The baroness --
she doesn't understand

what she's working with here.

Whatever she's doing will
potentially make them go rogue,

give them kind of
more of a consciousness,

and it could become
very serious

and very destructive
and out of her hands.

So what happens if these
shadow figures get a conscious?

What could happen here?

Well, then they will function
as independent entities,

and then it'll just
be destruction and mayhem.

My God.

Alec and Eddie, I'm glad
you called us in when you did.

You got a lot going on in here,
and it's obviously dangerous.

It's time to answer
the big question --

is there any way to stop
the violent activity

so that you can make
this place safe

and save the business that you
obviously care about so much?

For that answer, I'm gonna
turn it over to Amy.

I believe
that you can stay.

But you're going to have to do
a lot of steps initially.

- Okay.
- Okay.

The first thing is to take care
of the jester, the torturer,

so I would like a male
who's a physical medium

who is very big, very strong,
and very assertive

who will put him in his place
and will then remove him.

The following week,
bring in now

a very strong
female medium

to come in
and remove her.

Now, as far as
the shadow entities,

they will move outside,
and she will take care of them.

So when the baroness goes,

the shadow things
go with her?

Correct.

Once you get rid of them,
then, hopefully,

your employees won't be harassed
or afraid to come to work.

You won't have critics
getting water spilt on them.

Now, for the patio,
that's a lot of residual

that has to be dealt with,

so the first thing is
to bring in a psychic

who will show you how
to do a proper cleansing.

They're going to remove
as much residual

as they can
out of that patio space.

Okay.

And also then have that same
individual do a proper blocking.

What they're gonna do
is put up a barrier

to prevent anything
from coming back in there.

So with all this
being done --

let's say it's all
said and done.

They shouldn't have any more
dangerous problems here

when it comes
to the paranormal.

You are in a very active
location regardless,

and so you're going to
have things come and go,

but it won't be this bad.

Are you -- you're willing
to do all this stuff.

- Of course, of course.
- Okay.

- I mean, we have no choice.
- You have to do it.

You have to have an outlook
for a solution.

You can't keep going down
the same path

that's not working, right?

But we have
a great opportunity.

It's like a ton of bricks
has been lifted off us.

It's pretty amazing.

- Thank you both.
- Thank you.

I really hope
Alec and Eddie follow my advice.

If they do, they can continue
running the restaurant

they love so much,
and more importantly,

their employees and guests
will be safe from harm.

We wanted to give you an update
on what has been going on

since Amy and Steve
came to Vessel.

Before they came, every single
day was a challenge for us.

After meeting with them,

everything became really
so clear and made sense.

We followed Amy
and Steve's advice,

and we're still looking
for one more medium

and have some good leads
and are confident

we'll have somebody
really, really soon.

We're grateful to Amy and Steve
for all their help.

Things are really
looking up,

and we really feel like
we have a bright future now.

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