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Original subtitles

There's so much chaos.

I think a lot of people died here.

I've had an employee pushed down the stairs.

I need your help desperately.

They have to leave us alone.

She's oozing blood.

She was telling me, "Don't trust men.

They will kill you."

My God.

This is a very bad person.

And I just feel fear.

My name is Amy Allan.

This is like Grand Central Station for the dead.

I see dead people.

They have pain that they suffered.

I speak to dead people.

She hates them, hates them.

And they speak to me.

But there's only one way to know if my findings are real.

It's a demon. It's Satan.

I rely on my partner.

I'm Steve Di Schiavi.

I'm a retired New York City homicide detective.

What was the body count, what happened?

And I know every person, every house has secrets.

I don't know if it's a demon or not,

but it sure as hell looks like one.

It's my job to reveal them.

I feel like I'm crazy.

But Steve and I never speak...

We never communicate during an investigation.

...until the very end...

I don't even want to show you this.

...when we uncover if it's safe for you to stay...

I just don't want anything to happen to my mother.

...or time to get out.

You have to get out.

So, I'm down here in the Big Easy, New Orleans,

and I got a call from a guy named Alec.

Now, he bought an old church in town and turned it into

what he thought would be his dream restaurant,

but the activity is so violent,

he wishes he never set foot in the place.

He told me activity is getting worse by the day,

and it's only a matter of time

before someone gets seriously hurt.

I can't hide the fact that this is a church-turned-restaurant,

but I still need to cover leading information

like religious symbols, artwork, and menus

that could influence Amy's findings.

When I'm done, the location will be ready for tonight's walk.

There's so much chaos.

There's a lot of people.

There's people in the ground,

and I'm seeing, you know, people being killed.

It's bad.

All right, Alec, I'm glad I'm here

'cause when we talked on the phone,

it didn't sound too good, so what's going on?

Paranormal activity here is out of control.

It's not only hurting my business,

I'm worried about the endangerment of my employees,

my customer base.

I need your help desperately.

So, obviously this place used to be a church, right? Yes.

Do you know any history about the property?

Built in 1914, operated as a Lutheran church

until it was bought by the first restaurant owners in 1977,

and in 2005, Katrina hit, flooded, closed.

How long have you been here?

My partner, Eddie, and I bought it sight unseen

at the end of 2015.

So you bought this sight unseen?

- Absolutely. - Now, why would you do that?

This place just called to me,

but from the minute I walked in here,

something was not right.

I turned to Eddie, and I said, "I think we made a mistake."

You regretting it?

Many days I regret, yes.

Give me a list of what everybody's experiencing here.

Most of us feel like we're being watched all the time.

Okay.

Objects flying in the air.

We hear disembodied voices,

and we see shadow figures.

A lot of the people here get touched,

and, honestly, we have a lot of bad luck here.

And the bad luck -- what's that all about?

If anything can go wrong, it will go wrong here.

From the minute we walked in here,

turned on the air conditioner -- blew.

Refrigerator, two years old -- blew.

Tables, brand-new -- after 6 months, warped.

All right. So you guys own a restaurant.

It's a business. Things go wrong.

Why is this paranormal?

We have four other restaurants.

Nothing like this happens at any of them, ever.

All right, look, you got four other restaurants.

Why don't you just sell this one and focus on the other ones?

This is the one that was a labor of love, passion,

but we're not leaving.

They have to leave us alone.

There's a lot of dead people.

It's literally like all of these people are running around you.

I can't breathe. Like, I can't...

Like, someone can't catch their breath,

so I think that the living would feel this.

I think that some people could become overwhelmed

to the point where they're feeling all of this,

and I think that they could have a panic attack because of it.

Okay, Alec, so what's going on out here?

Every time I come out here,

It's like somebody's watching me.

Like, something is curious,

or you think it's, like, kind of leering at you?

Leering at me, watching me, every move I make.

Okay. What else is going on?

Well, a lot of times in the office,

I'll be sitting there working.

All of a sudden, I'll feel something

touching the back of my neck.

Can you tell male, female?

No, just...

It's just this light brush, hand on the neck.

How often does that happen?

Probably happened 10, 15 times since we've been here.

And you're alone in the office when this --

I'm alone normally, yeah.

All right, so anything else weird like that?

Yeah. Actually, coming down the stairs a lot of times,

I'll feel, like, a whish of cold air.

And how long does that sensation of that cold last?

Three or four seconds.

All right, we're in the South. It's hot.

You got air-conditioning. Are you sure it's not that?

There's no air ducts in that area.

I look around. I'm like, "Where did that come from?"

What do you think this is all about?

I think whatever is here, they just don't want us here.

They want us gone.

There is this dead woman.

She's wearing red and a red wig.

She says she does not like men,

and she wrapped her left arm around me.

She hugged me.

She sent ice-cold chills through my body.

The living would experience this.

This woman is surrounded by the color red.

Red -- just being engulfed in red,

like a aura, basically, the type of Hell.

What's going on in here?

I've seen a misty figure outside the kitchen doors.

Okay, so what's it look like to you?

- The outline of a monk. - A monk?

- Yes. - Okay.

So, now, is anybody else besides you seeing this?

The staff sees shadows all over the building.

All right, Alec. So, anything else?

Came in one morning.

All the burners were on. They were all on.

Every burner on that stove was on.

Did somebody come in in the middle of the night?

Impossible. The alarm is set.

We know if anybody enters or leaves.

I got to tell you -- you're lucky nobody got hurt

or this place didn't burn down or explode, as well.

Yes.

Okay, so anything else?

We've had dishes fly off the rack over here.

The chef actually was standing right over here,

and they flew off, and he turned and basically freaked out.

The last thing you want is somebody getting hurt.

That's the worst thing that could happen here.

I've had an employee pushed down the stairs.

I mean, we have got to make it safe here for them.

It's more than just a business.

They are family, and we want to take care of them.

We have got to stop the insanity, the madness.

We've got to solve the problem.

What's going on?

This lady in red is really bad.

Do you know if the living have any experiences with her?

She is very physical -- punching, pulling hair, pushing,

anything like that to get them away from her.

I think if she felt severely threatened,

she might be dangerous.

She would freak out.

If she's in a mood, it's not gonna be a good day.

This lady in red has these weird shadow things with her,

but they're not human.

They're destructive.

What's happening is like a chaos and destruction.

So that's not good.

Now, the woman in red is saying

that she just wants to get the **** out of here,

and that's why she's doing what she's doing.

She stirred up a whole storm.

So, Eddie, talking to Alec,

he was convinced that this place is dangerous.

I mean, do you agree with that?

I'm concerned.

I've always been a skeptic, but after three years

of seeing these things constantly happen to you,

it can't be explained rationally.

This is abnormal.

Okay. What are you experiencing?

My experiences have been more listening to everyone else

bringing all these experiences to me.

Okay, so let's talk about them.

A bartender called during an event,

and a beer can flew at him and smashed against the wall.

He assumed, where else would it come from but a customer?

Right. I mean, was a customer drinking that beer?

There were no customers drinking that beer,

and we have security cameras, so we reviewed the video

and couldn't find any indication

that a customer had thrown anything.

Now, have you heard of any other violence towards employees?

Yeah. I've actually heard of one employee

being pulled backwards down the stairs.

So do you think that whatever's here is capable of doing that?

Well, apparently so.

I wouldn't have thought that three years ago,

but it's happening too often.

Now, is there anything else going on?

It's just a lot of bad luck --

things breaking, things going wrong.

Alec mentioned the bad luck to me.

I feel like we're cursed.

We even had a situation where a food critic came in,

and the water glass just basically

jumps off the tray onto the critic.

- Geez. - Yep.

Of all people, of course, it spilled on him,

and he actually did his review on the radio later on.

He'd said that they spilled the pitcher of water on him,

so that's not really the publicity

you want to get out in the marketplace.

What are you hoping we can do for you guys?

Well, I hope we can solve the problem

and most importantly make it a safe environment.

Restaurants generally are a fairly dangerous environment.

We've got hot grills. We've got knives.

We've got glass everywhere.

It concerns me that it could get even worse.

There's a dead guy wandering around.

It looks like, to me, like he's wearing a jester outfit

but fancier.

He's saying, "It's a fun madhouse, this place."

I feel like this guy -- he runs this place.

This is his.

Do you know how he might interact with the living?

He would be able to influence perceptual experiences,

manipulating them to see things or hear things.

Do you know what sort of things

he might make people see and hear?

Things that would embarrass or humiliate that person.

That's what really makes him tick.

If he could embarrass or humiliate someone,

he's going to do it.

So, after talking to Alec and Eddie,

I wanted to see what their employees had to say.

A lot of times, I'll be doing something in here,

and I'll feel somebody behind me,

and I'll turn around, and nothing will be there.

And each one of them had an experience

more intense than the last.

I came in at 8:00 a.m., and the first-aid kit was open,

and everything was thrown on the ground everywhere.

I was the last person here.

I saw a tall figure in a long, blue robe,

and I just bolted.

When I was trying to go up the stairs,

I would reach over for the handrail with my left hand.

Every time, it felt like something

was pushing my hand away from the handrail,

and I would trip on the first step.

But what's got me the most concerned is the violence.

This does not seem to be a safe place to work.

I was on the landing on the stairs,

and I heard someone behind me,

and then I fell down the stairs.

I was scared, and I was embarrassed,

and I just got out of there.

This jester dude -- he's making himself

extremely physically present.

This is something that the living would experience,

like, physically hurting people --

something as simple as pulling a chair out from under somebody

so that they fall on their ass.

It would make them feel humiliated or embarrassed

to getting more severe,

doing something to cause a physical injury.

I'm seeing glass breaking and cutting someone.

The only way he really gets off is, like,

harming people, manipulating them,

and that's, like, the only thing that really

even remotely stimulates him.

This is a very bad person.

He's insane.

If you're into celebrity chefs,

then you know the name Chris Montero.

Now, he's a local here and actually got his start

working at Alec's restaurant.

He says he knows all about the history of Vessel,

and it's a colorful one.

Well, Chris, it's good to meet you.

On the phone, you mentioned that my client's property

had a crazy story.

What can you tell me about that?

It was originally a Lutheran church,

and then sometime in the early 1970s,

a prominent restaurant family

known as the Galatoire family purchased it

and converted the old church into a restaurant.

It was called Christian's.

I understand you actually worked there, though.

When was that?

In the late 1980s, I worked there for about a year.

Okay, so obviously it's not Christian's anymore.

- Correct. - Why'd it close down?

Well, the restaurant itself

had began to sort of wane in popularity,

and then Hurricane Katrina hit.

That was pretty much the end of Christian's as a restaurant.

Okay, so Katrina was in '05, correct?

- Correct. - You were here for that?

Absolutely. Every minute, yeah.

All right. So what was that like?

The scene was insane.

I have some articles. This one kind of sums it up.

There was no drinkable water.

There was no gas in the city,

no electricity whatsoever, and everything was flooded

to varying degrees throughout the city.

Out here, it's different,

and I'm, like, just hearing people yelling and crying,

and, I mean, it's, like, a little bit of, like, a panic.

There's so much chaos.

There's pain and loss and suffering,

and so many people are feeling so...

like...just devastated.

Okay, so the storm hits. The restaurant's closed.

What was the neighborhood like?

I mean, paint a picture for me.

We were at one of the worst-affected flood zones.

There was approximately 8 feet of water in the streets,

and in Christian's case, there was about 4 feet inside.

So what happened?

After the storm, Christian's was used for a gathering place

for people who had been displaced,

who had been through the trauma of the storm.

You have any idea what the death toll

was like in your neighborhood,

where my client's property is, as well?

There's a lot of unknown there,

but there was a really tragic incident at a hospital

that was within short walking distance

from Christian's restaurant where they lost power,

and as a result of the flooding

and the inability to access the hospital,

they lost 19 patients that were intensive care.

That's a lot.

It's still abandoned, and standing water, actually,

in the basements of the hospital today.

- Still? - Still today, yes.

We're having a lot of sickness.

That does not feel very good at all.

This is multiple people,

and it's, like, this horrible, horrible pain,

and, like, ****.

They're rolling people in and out of here

on, like, gurneys, and they're carrying them.

I think a lot of people died here.

It's so much pandemonium.

I can't make sense of it.

It feels like something very important happened.

I'm getting people yelling and screaming.

I'm getting a fight.

What the **** is going on?

It's like a little riot.

It was a place where sick people were.

I think living people here would feel sick,

nauseous, panic again.

There's so much chaos.

The first thing I do when I get to town is call the local cops.

I just heard back from a retired detective.

Now, he says there was a homicide

right next to Alec's restaurant.

He's pulling the files for me now

and says the case involves a family dispute,

deception, and insanity.

So, Ronald, thanks for looking into this case for me.

When we spoke on the phone, you said there was a murder

a couple of doors down from my client's property.

What happened?

September 5th, 1941, gentleman by the name

of Louis Reuter Sr. was at work.

He received a phone call that there may be trouble

at the house with his son.

What happened next?

Louis Sr. goes over to the residence

where his son's at with two coworkers. Okay.

As soon as Louis Sr. arrives on the property,

he sees his son, Louis Reuter Jr.,

armed with a handgun.

Okay, so how old's the kid?

At the time of the shooting, Junior was 24 years old.

Okay, so what happened?

Junior fires at him multiple times.

Okay, where's he hit him?

He struck three times -- once in chest, twice in abdomen.

All right, so out of nowhere, this kid kills his own father.

So what's the background on this kid?

I mean, any other issues?

During the course of the investigation,

the police did learn that Junior had actually been committed

to an asylum three separate times.

- Kid's a nut-bag. - Yes, sir.

Another thing is that Junior had been

cut out of Senior's will.

Okay, so he may be a nut-bag,

but he also may be pissed about the money.

Correct.

So what kind of jail time did he do?

None. Because of his mental capacity,

the judge decided that he couldn't tell the difference

between right and wrong,

so he ultimately was sentenced to time

in a mental-health facility,

and it's not exactly clear how long he actually spent there.

So he could've did 5, 10 years and then got out?

Yes, sir.

There's this young guy.

He's so shy.

He's all twisted up in his head.

He's all twisted up inside.

I think he's tied up with regret.

He's definitely not accepting any responsibility

for anything that's happened.

And I'm getting a fight --

horrible pain on the left side of my stomach,

so I can't tell if it's a stabbing or a handgun.

This was one man on another man.

For more information about the show,

and if you need us to investigate

unexplained activity in your home...

Please visit travelchannel.com/thedeadfiles.

Click on "Help me, Dead Files!" to submit your story,

and we'll help if we can.

So far, I've got clients worried about the safety

of their employees and guests on a property

that was at the heart of Hurricane Katrina

where nearly 2,000 people died,

but I want to see if there's anything else.

Looking through old records,

I find one of the original owners

of Alec and Eddie's property

was a wealthy baroness with a lot of legal troubles.

I got to know more about this baroness,

so I'm heading over to meet with a local historian.

Now, she said the woman's story is so wild,

it would make a great movie, if anyone could even believe it.

So, Diana, on the phone you mentioned

that this baroness had a pretty wild story.

What do you know about her?

So this is Micaela Almonester.

She was born here in New Orleans in 1795,

and she was heir to the Almonester fortune,

and the fortune that she inherited

also included the property which you are investigating.

At 16, she was married with her cousin.

Very shortly after that, they moved to France.

That's where the trouble started.

Okay, so what are we talking about?

What kind of trouble?

Her mother had arranged that she would come into the marriage

maintaining control of half of her fortune,

and this enraged her father-in-law, Joseph Pontalba.

He spent the rest of his life trying to extort the other half.

How's he go about that?

So, he begins with litigation

and filed lawsuits against her trying to seize that money.

Is he trying to get the property

where my clients have their place now?

Yes. Actually, the property would've been the most valuable

because he would've been able to collect rents on that property.

Okay. Is he successful at all?

No. She was an incredible fighter

and won the lawsuits that were taken up against her.

All right, so the father-in-law had to be pissed.

Absolutely.

That's when things get really ugly.

They lock her in the chateau for two years,

so she's basically put in solitary confinement.

Does the husband step in at all and stop it?

No.

He is very much under the thumb of his father

and too weak-willed to protect her.

So this guy is basically a noodle.

Yeah. He's a bit of a weenie.

All right, so she's stuck there for two years.

What happens?

Joseph becomes so frustrated, so enraged, he snaps.

In 1834, he bursts into her bedchamber

and shoots her at point-blank range,

nips an artery.

She's oozing blood.

Joseph, thinking she's dead, goes into his study,

reloads the pistols, turns them on himself,

and shoots himself in the head.

And does she die from this?

No, she does not.

So this is a really tough woman. Yes.

Okay, the father-in-law is dead.

She survives. What does she do next?

Her next move is to come back

to what is now the United States.

She was able to procure a divorce,

and she's finally able to regain control

of what she wanted from the beginning

which was her half of her fortune.

Okay, so how old is she when she dies?

78.

Okay, so she lived a pretty long life.

Especially with shrapnel in her chest.

Okay, so her remains brought back here

and buried in New Orleans?

No. She is buried in France

in a family mausoleum much like one of these... Okay.

...right next to her husband and her father-in-law.

Let me get this straight. She spends her entire adult life

trying to get away from these two men,

and now she's buried with them?

Yes, she is.

I suppose in death, all is forgiven.

I'm seeing that lady in red again.

Do you get anything on who she was in life?

She is from a long time ago -- 1840s or earlier.

I think, like, she came from money.

At one point, she was married.

And then something happened.

She told me when we came in here that she came here for safety.

Something with this woman in red went really bad,

and this is where she ran.

There's some connection between her and the jester guy,

so I think she had some really bad experiences with him.

I just think, boy, he did some really, really bad things.

She says, "Do not trust men because they are bad,

and they will hurt you and/or kill you."

I saw several disturbing things on my walk,

but two stood out -- first, the jester.

He was thin, very, very pale.

He had a very long face.

Next, I describe the lady in red

and the tall, shadowy things by her side.

She's a big, bigger lady.

And then there's, like, this really super-light

haze around her,

but it has the sleeves that come down.

Amy, is this what you saw?

Yes. That's what I saw.

Now that Amy and I have completed our investigations,

we're ready to reveal our findings to each other

and our clients for the first time.

So, Amy, I'd like you to meet Alec

and his business partner, Eddie.

Believe it or not, these guys bought this place sight unseen.

They busted their asses making it their dream restaurant,

but since they got here,

activity has been violent and nonstop.

They're convinced their customers

and employees are in danger,

and whatever's here is dead set on running them out of business.

So now that Amy knows who you guys are

and what's going on here,

I'll ask her to describe her walk for us.

So, outside, the residual energy is extremely heavy,

and it's filled with sadness.

What I was seeing was a ton of people

running around in a panic, yelling and crying nonstop.

I also got a lot of illness, was feeling nauseous,

and had a lot of trouble breathing.

I was seeing people on gurneys,

so what I assumed was that many people would have died here.

The entire atmosphere outside is extremely chaotic

and just, like, pandemonium.

Okay. When I go out there,

I feel this -- exactly what you described.

You just want to throw up.

You're just like, "God, I can't deal with this anymore."

So for Amy, I want to give her a little history

about the building. Okay.

Obviously, this wasn't always a restaurant.

It was a Lutheran church for over 50 years.

In 1977, it became a popular restaurant called Christian's,

but on August 28th, 2005, everyone had to evacuate here

because Hurricane Katrina was moving in.

Ohhhh.

As you know, the devastation from that storm

was unprecedented,

and at its worst, this room was 4 feet under water.

****

Now, something you mentioned really caught my attention.

You mentioned gurneys

and a place where sick people were.

Well, there's an old hospital about 200 yards...

...down the block from here.

Unfortunately, they weren't able to evacuate all the patients.

Between the rising waters and electrical-power outages,

it resulted in 19 people dying.

The hospital never reopened.

As for this building, it became a gathering place

for people to worship and deal with the aftermath of the storm.

Okay. Now, here I encountered

an individual that did concern me.

It's a male.

He was dressed strangely.

The best way I can describe it

is kind of as a jester but fancier.

He was from quite some time ago --

I would say, like, 1820s.

I don't like this person at all.

I felt like he was the owner, and he still feels like

he's the owner of this place.

And my concern for people here

is that this individual is completely insane.

He can make the living see and hear things

that aren't necessarily there.

He's extremely present.

Living people might see him.

Right after we started working in here,

I would see something like a shadow, a monk apparition,

over in this area, and it was constant.

I thought I was crazy, but it happened a lot.

His focus would be on, like, females.

One of the things I saw him doing potentially

was pulling a chair out

so somebody would fall on their ass.

When we first opened, somebody sat down on a chair,

and it was like they were pushed over.

The whole chair was right over here on the ground.

- She falls flat on the floor... - Flat on the floor.

...has to be taken away on a stretcher.

Man.

He likes to embarrass, and he likes to humiliate.

He is definitely a psychopath.

Talk about the glass of water with the critic.

I knew that was gonna come up

because when you say "embarrassed,"

we even had an incident where we had a warning

the food critic was coming in,

so whatever you do, make sure it's perfect, perfect.

And the glass of water just goes ka-plump on top of the critic.

I mean, what could be more embarrassing

than dumping water on a food critic? Right.

Now, Amy, you said this guy was a psychopath.

Tell her what happened with the burners.

There's a checklist.

Every night when they leave, they make sure the gas is off,

the burners are off, the hood's off.

We come in.

Every single burner on the cooktop is on.

The chef had turned them all off.

This is bad.

I did have a sketch done.

That's interesting.

My God.

So this is the guy that's causing the problems... Yes.

...wants to hurt, wants to embarrass.

Yes. Like, he likes to humiliate.

He likes to make people feel uncomfortable.

He likes to hurt.

Anything else?

Another dead person that I encountered was a female.

She's the one I'm the most worried about.

She was dressed completely in red from head to toe,

and I felt maybe 1840s, maybe earlier,

came from a lot of money,

but I think that she may have lost it.

She had been married,

and then she said something really bad happened

and changed her significantly.

She was telling me, "Don't trust men

because they will hurt you. They will kill you."

She said that she had to come here for safety

because she was escaping men -- bad men that were after her.

One of those men may have murdered her.

I do know for a fact that someone tried

to make her disappear.

Amy just hit on just about everything that makes me think

of one of the original owners of the property.

Her name was Baroness Micaela Pontalba.

She was born in New Orleans in 1795 to a filthy-rich family.

Micaela became the sole heir to a massive fortune.

That fortune included this property.

Geez.

When she was 16, she got involved in an arranged marriage

to her French cousin, Celestin Pontalba,

and this is a portrait of him right here.

A short time after they married,

they went to live with his family in Paris.

Now, when she got married, her family

gave the husband's family half of her fortune as a dowry.

That wasn't good enough for her father-in-law,

Baron Joseph Pontalba.

Joseph felt like he was entitled to all the money.

He spent the rest of his life torturing her,

trying to get every penny.

Her husband was such a noodle

that he just let his father get away with it.

Now, you mentioned someone made the woman you saw disappear.

Well, her father-in-law, Joseph,

locked her up in a chateau for two full years.

She still wouldn't give up her money, though.

I mean, she was a tough, tough woman.

Now, you said the woman you saw

might have been murdered by a man.

Well, that almost happened.

Her father-in-law was so pissed

he couldn't get her money that he snapped.

One morning in 1834, he busted into her bedroom

and shot her three times at point-blank range.

- My God. - What the ****?

Yeah. The father-in-law panicked,

and he shoots himself in the head.

Unbelievably, she lives.

She comes back to New Orleans and files for divorce.

This is how she looked during her portrait.

Is it possible that this baroness is the woman you saw?

Yeah. Her face looks just like the face

of the woman that I encountered.

It really makes sense.

Now, I was also able to get a picture

of her father-in-law, Joseph Pontalba.

This is him here.

My God. It looks like this guy.

You know what? I agree with Alec.

Could he be the jester?

I think it's possible because, yeah,

his mouth did do that weird curlicue thing.

He does sort of have a little bit of a smirk.

Yeah, with the mouth, yeah.

So, now, this lady in red --

would they have experiences with her?

Yes. She's very present and very physical.

She wrapped her left arm around me,

and she sent ice-cold chills through my body.

There's an area on the stairwell.

There is absolutely no air vents there, and all of the sudden,

there's this whisk of cold, freezing air in that area.

She hates men, considers them a threat.

She may hit, punch, pull hair, push them,

anything to get them away from her.

Eddie, you talked about an employee

who was pushed down the stairs, right?

- Right. - Tell Amy about that.

He just tripped for no reason.

Like, somebody grabbed his ankle, and he tripped.

One of the most concerning things about her

is that she has some shadow beings with her.

She wanted to work with them to get rid of people.

Your employees see shadow figures, right?

Yes, very often.

Do they tell you what the shadow figures look like?

I had a sketch done.

Of these shadow things?

Yes.

My gosh.

Now, was it you that got touched

on the back of the neck, or was it...

Many times in the small office.

Many times that happened.

She wants people gone. Yes.

She's doing a good job of it, that's for sure --

a really good job.

So the reason we're doing a daytime reveal

is because these guys are getting ready

to open up the restaurant in about an hour.

I mean, is it really a safe thing to do?

I don't know because these shadow entities

were never human.

The baroness -- she doesn't understand

what she's working with here.

Whatever she's doing will potentially make them go rogue,

give them kind of more of a consciousness,

and it could become very serious

and very destructive and out of her hands.

So what happens if these shadow figures get a conscious?

What could happen here?

Well, then they will function as independent entities,

and then it'll just be destruction and mayhem.

My God.

Alec and Eddie, I'm glad you called us in when you did.

You got a lot going on in here, and it's obviously dangerous.

It's time to answer the big question --

is there any way to stop the violent activity

so that you can make this place safe

and save the business that you obviously care about so much?

For that answer, I'm gonna turn it over to Amy.

I believe that you can stay.

But you're going to have to do a lot of steps initially.

- Okay. - Okay.

The first thing is to take care of the jester, the torturer,

so I would like a male who's a physical medium

who is very big, very strong, and very assertive

who will put him in his place and will then remove him.

The following week, bring in now

a very strong female medium

to come in and remove her.

Now, as far as the shadow entities,

they will move outside, and she will take care of them.

So when the baroness goes,

the shadow things go with her?

Correct.

Once you get rid of them, then, hopefully,

your employees won't be harassed or afraid to come to work.

You won't have critics getting water spilt on them.

Now, for the patio, that's a lot of residual

that has to be dealt with,

so the first thing is to bring in a psychic

who will show you how to do a proper cleansing.

They're going to remove as much residual

as they can out of that patio space.

Okay.

And also then have that same individual do a proper blocking.

What they're gonna do is put up a barrier

to prevent anything from coming back in there.

So with all this being done --

let's say it's all said and done.

They shouldn't have any more dangerous problems here

when it comes to the paranormal.

You are in a very active location regardless,

and so you're going to have things come and go,

but it won't be this bad.

Are you -- you're willing to do all this stuff.

- Of course, of course. - Okay.

- I mean, we have no choice. - You have to do it.

You have to have an outlook for a solution.

You can't keep going down the same path

that's not working, right?

But we have a great opportunity.

It's like a ton of bricks has been lifted off us.

It's pretty amazing.

- Thank you both. - Thank you.

I really hope Alec and Eddie follow my advice.

If they do, they can continue running the restaurant

they love so much, and more importantly,

their employees and guests will be safe from harm.

We wanted to give you an update on what has been going on

since Amy and Steve came to Vessel.

Before they came, every single day was a challenge for us.

After meeting with them,

everything became really so clear and made sense.

We followed Amy and Steve's advice,

and we're still looking for one more medium

and have some good leads and are confident

we'll have somebody really, really soon.

We're grateful to Amy and Steve for all their help.

Things are really looking up,

and we really feel like we have a bright future now.

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