Original subtitles

This place is dark.

It's basically Hell.

It's destroying my marriage.

He thinks I'm crazy.

There's been something done here that has made it bad.

It was a haunted house.

You're talking about hundreds of dead people

wandering around.

Well over 100 people did die in the building.

These things could kill your kids.

"Get out of here, we don't want you here."

And I just felt fear.

My name is Amy Allan.

This is like Grand Central Station for the dead.

I see dead people.

They have pain that they suffered.

I speak to dead people.

She hates them.

Hates them.

And they speak to me.

But there's only one way to know if my findings are real.

It's a demon, it's Satan.

I rely on my partner.

I'm Steve DiSchiavi.

I'm a retired New York City homicide detective.

What was the body count, what happened?

And I know every person, every house has secrets.

I don't know if it's a demon or not,

but it sure as hell looks like one.

It's my job to reveal them.

I feel like I'm crazy.

But Steve and I never speak.

We never communicate during an investigation.

Until the very end.

I don't want to show you this.

When we uncover if it's safe for you to stay.

I just don't want anything to happen to my mother.

Or time to get out.

You have to get out.

I'm out here in New London, Wisconsin.

It's about an hour outside of Green Bay.

I got a call from a mom named Charlotte.

Now, she bought a big old nursing home

and moved in there with her nine kids.

The second they moved in, activity went crazy.

She sounds really scared.

Says if Amy and I can't help,

somebody's gonna get seriously hurt.

Before Amy arrives, I look for any leading information.

This property is massive.

So it's important I take my time

to cover any photographs, paintings,

or furniture that could influence her findings.

When I'm done, the location will be ready

for tonight's walk.

I'm getting so many dead here.

And it's extremely loud.

They were just crowding me and crowding my mind.

Then I'm hearing evil.

I'm nervous and I hear these dead were led astray.

Charlotte, when we spoke on the phone,

you didn't sound too good.

I've got paranormal activity,

something fierce going through this building.

It's destroying my life, it's destroying my marriage.

It's affecting all my kids.

I don't know what to do to get our lives back.

I'm trying to wrap my head around

why you would move into a nursing home.

I saw it and fell in love with it

and it was perfect because of how big it was

and it would give us the space that we needed

for my large family.

So who exactly lives in the house here?

There's myself, my husband, Jason,

my kids, six of 'em still currently live at home.

Okay, so there's six kids

and you and your husband currently living here now.

And I'm struggling.

I bet you are.

Okay, Charlotte, do me a favor

and give me a list of what the hell's going on here.

We feel watched.

We hear voices.

Objects get thrown.

We see shadow figures.

We've been physically touched.

Our health is failing.

The mood swings, the mood swings are the worst.

Who's being affected by that?

Everybody in the house is. Okay.

But my husband Jason is the absolute worst.

He's like a light switch, he's like,

he refuses to do anything.

He thinks I'm crazy.

Do you think he would talk to me about what's going on here?

No. Jason is definitely in denial over it.

Any idea what's causing all this activity?

It was a haunted house prior to us owning it.

I have these pictures here.

Let me see.

This place was a mess.

Is there anything else you can think of

that might help my investigation?

My oldest son, Chance, him and his friends,

they brought in a Ouija board

and I know that some things happened,

'cause he ended up calling me, crying, right after.

At least you told me that.

It's something Amy's definitely gonna want to know about.

Now that we're here, I mean,

what do you hope we can do for you?

I love the building itself.

I still have hope that, you know, whatever's here

can get fixed and be taken out.

I wanted to give my kids a better life.

I have a lot of guilt because I'm not protecting them

the way that a mom should.

It's not supposed to be that way.

I'm losing everything.

I feel sick, sick, sick, sick, sick.

Like something is coming at me, trying to push me back.

"Get out of here, get out of here, we don't want you here."

There's too many dead people.

There's been something done here that has made it bad.

Maybe some kind of, like, seance.

And this was fairly recent.

It wasn't done with the best of intentions,

that's why there's so many different types of dead people.

This place is dark.

It's not good, it's not good.

Okay, Charlotte, so what's going on in this room?

I've heard the sound of, you know, people running,

you can hear it from down here, on my upper floors.

You have a lot of kids living here.

I mean, you sure it wasn't one of them

running around upstairs?

I don't allow them on my upper floors.

You sure it wasn't maybe a break in?

Anything like that?

No, 'cause we have an alarm system

and it wasn't triggered.

All right, so anything else?

We've had a lot of voices.

What's it sound like to you?

It sounds like someone's talking to us.

Both men and women.

The women, they sound like they're kinda younger.

Does any of it seem aggressive to you?

No.

I was petrified, though.

So there's a woman here.

She's got issues.

She's a mess.

She's, like, all over the place, so,

I think that they would have a lot of experiences with her.

I think people would hear her crying

and possibly seeing her running.

I think they think it's children, but it's her.

She seems angry.

Very angry.

She doesn't know why she's here.

She doesn't like it.

And she wants out.

Well, Charlotte, you said this place was unfinished,

you weren't kidding.

And it's freezing up here.

We've been unable to finish it, you know, because

all the stuff that's going on.

Like what?

I've had a lot of headaches, nausea, fainting spells,

vertigo really bad.

Well, you seem pretty healthy.

You sure it couldn't be from the stress?

I think it's the house.

Doctors?

I've been to the doctors.

Okay, and they can't figure out what's wrong?

No.

Okay, anything else?

I've been touched.

Okay, where have you been touched?

My arms, my face, my lower back, I've had my hair pulled.

Does it feel like a hand, a human hand?

I can't tell what it is.

Are they aggressive?

The hair pull, it was more aggressive.

Anything else?

I've clearly seen a shadow figure.

Do they look human?

Does it just look like a blob or?

They're usually a dark shadow.

But you can still see through most of it.

All right, so how often

are you seeing these shadow figures?

It's pretty often.

You know, if I come up here, I'll run across one.

I've also seen a man in one of the upper bedrooms.

One second, he looked like a man,

and then he looked like a monster, and I lost it.

Describe how it looked as a man.

He was older, maybe 60s, 70s.

He was white, he had some hair.

Describe the monster to me now.

It was like a creature.

It was awful.

Pure evil.

There's some dead guy up in here.

He's holding a clipboard.

He's telling us to please leave.

This is his space.

Nobody's welcome here.

Would the living have any experiences with him here?

Yeah.

I think they would see him.

What does he do?

He makes them feel really dizzy, nauseous,

sudden, like, weird aches and pains

that are really bad.

He's saying that people have it all wrong.

People have it all wrong.

He says there's something much worse here

because this man is telling me that it's basically Hell.

I don't feel good.

So, Hailey, I understand that you used to live here

and this was your room.

Yep.

I was talking with your mom,

she thinks whatever's here is pretty dangerous.

Do you agree with that at all?

Yeah, ever since we moved in here,

everything's just been different.

In what way?

My dad, he's been really horrible towards everyone.

He seems upset and frustrated.

What was the reason for you moving out anyway?

One night, I remember waking up

and there's just a dark shadow there.

What'd the shadow look like to you?

Just a shadow figure of a person, probably a male.

Just stayed there and then I started crying.

Have you ever had any experiences any place else?

Yeah. I went to bed one night at my old house

and there was someone walking across the bed

right before I was going to sleep.

Okay. You got young brothers and sisters here.

You worried about them?

Yeah.

They're so young and they shouldn't

be exposed to that kind of stuff.

And they can't just leave like you did.

Yeah.

They're stuck here.

Are you uncomfortable being here 'cause you look uncomfortable.

Yeah.

Maybe we should just sell the place.

That'd be best.

So, down here, this is just all darkness

with a ton of dead people wandering around in it.

The clipboard guy is telling me

there's a devil who controls everything.

He's really, like, bad.

I think people would see a oddly-shaped black thing.

To me, he's got goat legs.

I'm sure he appears differently to everybody.

All I know is he's evil.

There are so many of these dead people in this darkness

that are lost and if they stumble onto a living person,

they kind of latch on.

Say you get an attachment like that, you become their state.

So if they killed themselves,

you could potentially end up doing that

because you've become them.

After talking to Hailey,

I wanted to see what Charlotte's other kids had to say.

On the top floor and at the end of the hallway,

I see a shadow figure.

It's that spine-tingling,

raising of the hair on the back of the neck --

Okay. Feeling.

I was sitting on my bed up on the second floor

and a mirror just flew off the wall.

And then I just instantly started crying.

All of 'em are having bad experiences.

Well, I woke up one night

and there were scratches on my chest.

I feel like I'm being watched a lot of the time,

like I'm surrounded.

But the person who had the most experiences

wasn't even a family member.

It was Charlotte's best friend Nicole.

So, what's been going on with you?

Well, I've heard what sounds like an earthquake.

You can feel the whole building move.

The whole house felt like it was shaking.

Is there a large amount of trucks going through here?

I've looked to try to figure out.

I've ran from one side to the other

trying to figure out what could have caused it.

I mean, any reports of an earthquake that?

None. Nothing like that?

No thunderstorms, no nothing.

All right, anything else?

I saw a little boy.

An apparition of a little boy?

Yes.

But then when I looked at him, he just disappeared.

I mean, I was still standing there trying to process

who this kid is and he was gone.

I mean, do you think whatever's here is dangerous?

Yes.

I mean, I'm worried about Charlotte.

I don't know how she's doing it.

She says whatever's going on in this house,

she thinks is changing people's personalities

and their emotions.

Ever notice that? Yeah; yeah,

I definitely have seen it.

I think it affects all of them

and I can see it bearing on her.

She's scared and it's consuming every ounce of her.

I'm just in shock that people actually even live here.

This is bad, it's not a good space.

You're talking about hundreds of dead people wandering around.

These are like dead people that this darkness collected

for some reason or another.

You know, like, when people talk about purgatory,

this place is like that.

Just evil, bad, darkness.

It can travel, I mean,

it can go wherever it wants, basically.

This is insane.

Charlotte says her house used to be a nursing home.

Now, clients get this kind of stuff wrong all the time.

So, I had a researcher double check for me and it's true.

I'm heading over to meet the researcher now

who says everyone who owned the property

had nothing but the worst of luck.

Well, Carrie, you mentioned on the phone

there's a long history of bad luck

associated with my client's property.

What was that all about?

So it seemed like the property

was really doomed from the beginning.

Originally, the plan was to create

a state-of-the-art hospital for the New London area.

They started construction in 1931.

Unfortunately, what happened was

they ran out of money and it just never opened.

So what happens next?

It sat empty for about 15 years.

There was vagrants, vandalism, squatters.

The place really fell into disrepair.

Okay. And it reached a point

where even the newspapers were reporting

that people broke in because

they heard rumors that it was haunted.

Okay, so even back then,

they were saying this place had spirit activity,

so to speak.

I know, eventually, it becomes a nursing home.

When does that happen?

So, in 1947, Outagamie County purchased the property

and it did eventually open in 1950.

How's that go?

They had poor living conditions

and they had patient abuse scandals

as well as mismanagement of the facility,

and in June of '62, it was actually shut down.

So at that point, they ended up selling it

to a charity of nuns.

By 1971, they had an inspection and it was not up to code,

so they ended up selling the property

about a month after that inspection.

That was the end of the nursing home.

Okay, so it looks like for almost 21 years,

it worked as a nursing home.

I gotta assume during that time period,

a lot of people died on the property.

From my research and what I found,

well over 100 people did die in the building.

Realistically, that's just the ones

that we've been able to find records for.

So it could be a lot more.

There could.

Okay, so now the nursing home's closed.

Now what?

The property sat empty for a couple of years

and then in 1974,

it was converted into an apartment complex.

There were at least 15 more deaths during that time.

What are we talking about here?

They died of old age.

All right, so it's obviously not apartments anymore.

When did that change?

In 2008, the government actually shut down the property

for asbestos violations

and it was actually so dangerous

that the owner was sentenced

and went to prison for 18 months

and it was foreclosed on in 2009.

So when you said this place had bad luck,

you weren't kidding.

This darkness is taking over the whole building.

It was outside, it wasn't in the building, at least,

you know what I'm saying?

But now it is.

There have been events, four events,

and these events made things with the dead worse

and now that darkness is larger because of these events.

My God, okay, that's just too much ****.

No wonder Charlotte and her family are freaked out.

They're living in a former nursing home

where conditions were terrible

and more than 100 people died.

But I want to see if there's anything else.

Searching through old records,

I come across Dr. August Borchard.

Turns out he owned the property

before it became a nursing home.

And he ran a medical clinic there.

You know, I need to find out more about this Dr. Borchard

so I'm heading over to meet a local genealogist

who's been doing some digging for me.

Now he says this guy's life was filled with sickness,

premature deaths, and broken dreams.

Well, Dave, it's good to see you again.

What were you able to find out about him?

Dr. Borchard became a doctor

after working as a schoolteacher for a while.

Here's a picture of him.

On the phone, you said this doctor

suffered through some premature deaths.

What'd you mean?

Right, in 1901, his four-year-old son, Edwin,

passed away of an unknown cause and that probably prompted him

to go to medical school.

Once he graduated in 1905, shortly after that,

he ended up buying the property

that your client now owns and they ended up

living on that property and then he established

his business, his medical practice,

right on that property as well.

So before my client's space was even built,

this guy was treating sick people on the property?

Yes, correct.

Suffice it to say he's seen his share of death.

Absolutely.

Later, in the early '30s,

he wanted to build more of a state-of-the-art hospital.

So this guy built my client's place?

I know the hospital never opened.

Why is that?

Dr. Borchard started having health issues

in the early '30s, he had a heart attack in 1931

plus the Great Depression which was occurring at the time

across the U.S. dried up a lot of the funding,

so that brought the whole project to an end.

His dream never came to fruition?

Right.

Whatever happens to this guy?

Well, unfortunately, he suffers another

heart attack in 1934 and that kills him.

Here's his death certificate.

If you notice on the bottom,

the presiding physician, it's actually his son, Melvin,

who's there at the end for him.

Okay, so now he dies in '62.

'62, yeah.

So we have this building

that never opens up as a hospital,

he's dead, what happens with the property?

Well, Melvin kind of abandoned the building

until he finally sells it.

I'm seeing the clipboard guy again.

Can you tell anything about him

when he was alive?

He's young.

He's probably in his 40s, very educated.

I think that he had some kind of, position here.

He, like, ran the place or something.

Do you know how he died?

This would be a heart attack.

He takes care of things.

He takes care of everybody.

So I'm thinking he's moved a lot of people up here

to protect them.

It seemed like he was trying to protect everybody

from the darkness.

This is not good.

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So, another thing caught my attention in research.

A 19-year-old kid who lived near Charlotte's house

was found murdered in his car.

Turns out he was the victim of a love triangle.

I managed to track down his girlfriend's descendant

and she says there was never any justice in this case.

Well, Linda, I appreciate you coming out to meet me.

I know you're related to one of the people

involved in the deadly love triangle.

Correct. Okay, explain that to me.

Well, my grand-aunt was Esther Barcolt,

the woman involved in the middle of all this.

So this was your great-aunt.

Yes, my great-aunt. All right.

What do you know about her?

She was quite the character in her day.

She was called a highstepper,

which is a term for a loose woman in the 1920s.

Okay. So take me through the murder.

What were the circumstances?

Well, on the 31st of July, 1930,

the boyfriend of Esther Barcolt, Henry Glocke,

he was 19-years-old. Okay.

Was found dead in his car.

When they found his body, it was laid out

on the front seat of the car.

His arms were crossed over

the bullet hole through his heart.

Now, there was a pistol

but it was found on the seat near his feet,

which is pretty far from his reach.

So when the cops arrived, what did they think?

Well, at first, they thought it was a suicide.

Well, Ray Charles could see it's not a suicide.

But we know it was determined to be a homicide.

Right. How did that all come about?

So there was a coroner's inquest held.

Two different doctors testified

that the victim's body was in an unnatural position

to have shot himself.

So at that time, they determined it was a murder.

All right, so I see Dr. Borchard testified.

Now this is 1930, right?

Correct.

So at that time, he owned my client's property.

He was the first doctor on the scene.

Who would want to kill this kid?

Well, there's the story that the papers told

and then there's the story that my relatives tell.

All right, so what's the paper say?

Papers reported that Charles Barcolt,

my grand-aunt's ex-husband, wasn't a nice guy,

he was... He was abusive.

He was demanding that Esther take him back and see only him.

So local people thought that Charles

had been the one to kill Henry because he was jealous.

Okay.

You said that your family has their own theories.

My family says that Henry Glocke

came into $500 on the day that he was murdered

and that he was murdered because of money.

$500 back then's a lot of money.

A lot of money.

All right, so the papers try to make it

a juicy love triangle thing.

Right.

But you're telling me your family thinks

it was all about cash. Yes.

And the case has never been solved to this day.

My head, man.

This is somebody that's getting hit in the head.

There's two men struggling.

I think it's about money or some ****.

Like a teenager, I mean, younger, I mean, you know.

I mean, like 17 or something, you know what I mean?

It's hard to say 'cause it is dark.

Somebody did somebody wrong.

I'm hearing yelling.

"You little piece of ****.

I told you to do the right thing

and what'd you choose to do, the wrong thing."

He's trying to make him eat rocks.

And I feel sick.

Really sick.

This is not good.

I saw a lot of disturbing things on my walk

but two stood out.

First, the dead man with the clipboard.

He had a pretty basic haircut.

I would say straight from the '50s and '60s.

He does wear glasses.

Nothing really standing out about his eyes.

Next, I described the devil I saw in the darkness.

In front of me, was a entity,

it was pretty tall,

and just make it darker at the top.

Amy, is this what you saw?

Yes, that's what I saw.

Now that Amy and I have completed our investigations,

we're ready to reveal our findings to each other

and our clients for the first time.

So, Amy, I want you to meet Charlotte,

this is her daughter Haley and her best friend Nicole.

Now, Charlotte bought this building

so she could keep her huge family under one roof.

Matter of fact, here's a picture of everybody.

Everyone's convinced that whatever's here is dangerous

and it's only a matter of time

before somebody gets seriously hurt.

So now that Amy knows just a little bit about you guys,

I'm gonna ask her to describe her walk.

So, this location, it was just ridiculous.

I was freaking out because

there's so many dead, there's so much activity.

For example, I saw one dead woman who was freaking out.

And she was crying and wandering around and just

screaming and yelling.

Then, down the hall, I was seeing

a lot of drugs and needles.

I was feeling sickness, very dizzy.

So something that came across in my research

that might make sense of what you saw,

you've probably guessed this place

wasn't built to be a house.

Yeah.

It was built, actually, to be a hospital in 1931

but it never opened.

It sat empty for about 15 years

and during that time, vagrants, squatters, druggies

had the run of the place, basically.

When they finally cleaned the place up,

it operated as a nursing home for 21 years.

After that, it closed down as a nursing home

and it become an apartment complex for elderly people.

Now, you said there's a lot of dead people here, right?

Yeah.

Well, you can take a look at this.

This is a list of about 115 people

that died on the premises.

Wow.

But the expert I spoke to said that

this is the ones they have records of.

It may be a lot more.

This is unreal.

What else is going on?

So, I'm up on the third floor,

I encountered this male.

He has a direct connection to this location.

And he was adamant that this was his space

and that I did not belong there.

Something is coming at me, trying to push me back.

"Get out of here, get out of here, we don't want you here."

He'll make people feel stressed, frightened, panicky.

He can make living people feel sick, dizzy, nauseous.

I'm constantly sick.

I get the dizzy spells.

I get vertigo, I get horrible headaches.

He's physical enough that you would probably see him.

I saw a man in one of the rooms

that scared the bejeezus out of me.

You know, I literally, I backed out, I was a basket case.

So, any idea of who this guy might have been

when he was alive?

He had a clipboard in his hand the entire time

so I'm pretty certain he worked there at some point.

He seemed to be in charge.

To me, he presented as a 40-something year old man,

very educated, and he told me he takes care of this place,

that he takes care of everything.

He said people have it all wrong.

There is something much worse here.

A lot of things you said remind me of

the guy who built this place.

His name was Dr. August Borchard.

He bought this property back in 1906

and lived here with his wife and kids.

He also ran his original medical practice

here on the property.

So if you were sick, dying, or dead in the town,

this guy was gonna see you at some point.

That's interesting.

Now, he took responsibility

of protecting the people of New London very seriously

from what I was told.

And his dream, from what the expert told me,

was to build a hospital for the community.

He spent years raising the money

and finally started building this place in 1931.

This guy had nothing but bad luck though.

I mean, first he had a heart attack

right after the construction started.

But he kept plugging away and the place was

practically ready to go, it was 90% done,

but at the last second, the funding dried up.

Right after the money ran out,

he had a second heart attack and that killed him.

Now, I managed to track down a photo of the guy.

Does he look familiar to you at all?

I don't know.

I had a sketch done of the person that I saw.

You're not sure?

Are you kidding me?

You tell me if that's him or not.

It's definitely him.

Yeah, like, as soon as you grabbed it out,

I was like, my gosh, that's the guy.

Now, there's a reason why he told me

there's something much worse here.

When I made it down to the basement area,

I was, like, put into the darkness.

This vacant place.

It's vast and in this darkness,

is hundreds of people from all over the world.

When I was trying to get more information on this darkness,

the clipboard guy was referring to it as Hell.

But I was raised Catholic, so I equate it with purgatory.

This darkness has always been,

but it was not always part of this building.

It was outside of the building for a long time.

But then I was told by the doctor that

there were several events that took place

and these events are what moved the darkness inside

and the most recent one was within the last 20 years,

there being some kind of seance or conjuring done.

It was not done with the right intentions

and so the darkness spread.

And that's not a good thing.

Well, my son played with a Ouija board.

Him and his friends all went up to the top floor.

There was a massive boom that had taken place

and they scattered.

And he actually called me, crying.

That's not the only thing.

The people who owned this building before Charlotte,

they were doing haunted tours through there.

What?

Yeah.

When I was talking to the expert about this place,

as far back as the '40s,

people would come to see if the place was haunted or not.

Now, what's really concerning about this darkness is

you have all of these random dead people

wandering through your space all the time.

You could hear things like people shuffling,

walking, running, talking, laughing, crying, screaming,

yelling, possibly seeing various apparitions of people.

I saw a little boy standing in the doorway.

By the time it took me to process, you know, he was gone.

Now, I talked to four of Charlotte's kids

and all of them are hearing noises, seeing shadows,

apparitions. Makes sense.

The biggest way that these dead affect the living

is emotionally.

They can latch onto you.

So you would feel things like

despair, depression, isolation, regret, guilt, anger,

and when they latch onto living people,

they mesh with you.

You are taking on that emotional state of that person.

So one of the biggest reasons Charlotte called us in is

her and her family are dealing with emotional changes

in the building that are just driving wedges between them.

Talk about your husband.

He is secluded, just aggressive, and negative.

And I wanted to talk to him, obviously,

but he wanted nothing to do with this investigation.

Really? At all.

Yeah. Really?

So the dead and the darkness

are causing all this crap.

What do they want from Charlotte and her family?

They don't really understand what they're doing or

they're just wandering, they're lost.

But they're being controlled by this evil presence.

I would call it a devil.

So, it's much stronger than what people consider demons.

So I had a sketch done of what I saw.

I don't think you're gonna like seeing this.

No.

I don't like it.

I don't like it.

I'm afraid to leave her.

What are those things?

These are souls that went to Hell

and he has a couple of them that he keeps with him.

I want to make this perfectly clear.

You have a very serious situation here.

You have young children who are directly in harm's way.

These things could kill your kids.

I'm scared for her. Yeah.

I'm scared for the kids.

Yeah.

What are you gonna do?

What can you do?

I felt it.

I just hoped that it wasn't true.

I've worked so hard.

And for nothing.

So, Charlotte, the other day

you told me you felt like you were living in Hell.

And, unfortunately for you and your kids,

it sounds like you are.

Now we're gonna find out if there's any way to fix this mess

so you can get on with your life

and get your family back together.

For that answer, I'm gonna turn it over to Amy.

This situation, it's beyond, like, mere mortal intervention.

There's nothing that can be done about it.

Right now, honestly, the safest option is to move.

As fast as you can.

- We gotta move out. - Nowhere to go, I mean.

How can I find something big enough, how?

I totally wasn't prepared for this.

It's not easy to tell people

they've gotta leave their home, trust me.

After you move out, that's when an exorcism

would have to be done on your husband in a place of worship.

What happens if, you know, Jason refuses to get any

help for himself?

If he's to the point where I think he might be,

you might have to leave him.

I know you didn't want to hear it but, unfortunately,

it's bad news.

It, like, breaks my heart.

But thank God they came because if something

would have happened to one of the kids.

It's not worth having everyone get hurt.

So I'll ask you simply.

Are you gonna do what Amy tells you to do?

Yeah, I have no choice.

I mean, I care more about my family than a damn property.

So I know this is bad news,

but are you glad we came to investigate

or are you like I shoulda never did this?

I needed you to come out.

I've been stuck.

I've been stuck for, God, years, already.

And I'm sure Nicole'll help you, whatever you need.

Yeah, because I believe in her

and I believe that she's strong.

I'll figure it out, I always do figure it out.

I'm so glad we did this.

Now we can actually move out

and not have all these horrible things happen.

It'll be a good thing.

Telling clients they need to move isn't easy

especially when they have children.

But if Charlotte follows my advice

and moves as far away as possible,

she and her family can find the peace they deserve.

Hi, it's Charlotte and I have my daughter Haley--

Hi. With me.

Since you've been gone, we've been looking for a place.

We haven't found anything large enough for our family yet

so hopefully in the near future,

some properties will come on the market.

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