Original subtitles

Stop it.

In this special edition

of "The Dead Files"...

I didn't really comprehend what I was doing.

And I flipped out.

...Steve and Amy answer your questions...

Do you ever worry about being physically attacked?

- The banshee lady wanted to kill me. -

...revealing their most shocking moments...

She just wanted to die. That's how bad it was.

- ...and their greatest fears.

Amy?

That week, I ended up in the hospital,

having to have blood transfusions.

A lot of physical mediums die young.

It's Steve and Amy like never before.

That first episode, I was hesitant even going out there.

She didn't strike me as somebody that could talk to dead people.

You've asked.

Is there one case in particular that hit you the hardest?

They answer.

That one entity was so powerful,

he had caused so much horror.

Hi. I'm Jim Casey,

the creator and one of the executive producers

of "The Dead Files,"

and I'm sitting here with the two stars of the show,

Amy Allan and Steve Di Schiavi,

who have taken a break before their next investigation

to answer some fan questions.

Now, what I want to know first is,

what question do you guys get asked most often?

Did I ever have a paranormal experience?

If I had a dollar for every one of those,

we'd be on an island doing this interview.

And what's the answer?

No.

I mean, everybody wants to know why.

I'm like, "Not everybody has a paranormal experience," right?

Some people are more closed than others.

I'm pretty closed.

Amy, how about you? What question do you get asked the most?

People ask me what's going on at their house.

I can't answer them

unless I do an investigation there.

I can't give general answers to those types of questions.

Well, we actually get a lot of questions

about Amy's abilities.

Savannah wants to know, "Amy, when did you first know

that you could see and talk to the dead?"

I have been able to do it since I was a child,

but I didn't really comprehend what I was doing

really until I was maybe in my teenage years.

It was like this moment of complete realization,

and I flipped out.

And then I really went on a quest

to figure out if I was insane, if this was real.

Okay.

Nicole writes, "Amy, at the beginning of the case

"at Plan B, the restaurant in Asbury Park, New Jersey,

you start to explain how you communicate with the dead."

When I encounter the dead,

I am seeing them

just like I'm interacting with a living person.

But I might be communicating with residual energy,

or I might be communicating with dead people.

That's what I've always been trying to find out.

"Can you tell me more about how and what you see and hear?"

It depends on the location.

If there's a good, cool dead person who's willing to chat,

then they look like, you know, physical.

They're just there. They're just talking to me.

They look like you. You know, it's all good.

If there's not or they're being jerks,

they might not look as physical.

They might run away,

And then there's times where there's no dead people,

and then it's more like, you know,

I'll utilize some of my psychic abilities, like psychometry,

and that's when, you know, I might be touching things,

and then I see pictures in my mind of what's going on.

There was a -- a big event.

Someone's lost...

and people are running all over inside the house.

There's, panic.

Why are sometimes things not not so clear?

Sometimes it's like I'm standing there in the middle of a room

and I'm surrounded by, you know, this throng of people

who are just yelling out

all of these various things about themselves.

And, you know, I'm just trying to do the best job I can

as far as figuring out

who is the person I should be focusing on.

And I'm also typically yelling at them to line up, and --

You know, there's a lot more going on

than, you know, what people see.

You had told me once before

that, like, once they find out

that you can actually see and talk to them,

they're kind of like, "My God,

we've got somebody we can actually talk to."

So, you know, it's like, "Hey." You know, it's like --

It's like a mob.

Right. Exactly.

And you're trying to make sense of what happened...

...and you're getting 50 stories at the same time. - Right.

Steve, you're a former Marine. You're a former cop.

You're a former homicide detective.

Yes.

You've spent much of your life helping the living.

Yeah. Yeah, for the most part.

But I have a question for you here from Laura,

who wants to know, "It's unusual for a detective

"to be involved with the paranormal.

How did you first get involved with it?"

Well, you approached me about doing this.

And you know how hesitant I was.

I do.

You know, but I've always been interested --

If there was a paranormal,

if there is supernatural stuff going on.

Because I've never had an experience, I could never believe it.

But then we did the show in Denver with Amy

called "The Lost Episode."

It's on the Travel Channel's website for "The Dead Files."

It was like 2:00 a.m., and I felt this presence

right behind me,

right over my shoulder, you know?

I could just tell it was -- It was some kind of energy.

- Were you alone in the house? - Totally alone.

No one was here, just this overwhelming feeling.

That first episode,

I was hesitant even going out there.

Then when I met her, you know.

Well, I'd never met anybody that talks to dead people.

I've worked with a couple of psychics on the job before,

but they didn't have your abilities.

And I wasn't impressed with them.

They, you know -- They were useless.

They never gave me a lead or anything.

But then when I saw her abilities,

I was, like, blown away.

Was there a single moment in that case?

Well, the sketch was huge for me.

Now, this is Amy's sketch of the girl.

I haven't seen it yet, myself.

Wow.

I mean, the sketch was so close

to the girl that was murdered in the house,

you know, there was no denying it.

So, after doing the show, are you still a skeptic?

I'm skeptical. I'm open-minded, but I'm skeptical.

I believe in Amy's abilities.

She's as accurate as anybody could be.

And I know for a fact she doesn't know

any of the information beforehand or where we're going.

Amy, at the Merchants Cafe in Seattle, Washington,

you encountered an entity that told you her name was Mary.

This religious woman,

she feels women are weak and thus sickly.

What does she do?

I think she **** kills them.

Do you get a name on her?

Mary?

Gina wants to know,

"Why don't entities always tell you their names?"

Sometimes they don't remember.

Names don't seem to be that important

to a lot of dead people.

I'm not sure why,

but it's, like, kind of not their --

who they are or something.

It's a really strange thing that I've been told by them --

by some of them.

But some of them who are still very much attached to life

will, you know, still carry their names with them.

You know, you have this much time and it goes this fast,

and it's like, you know, "I was murdered here with an ax,

and here I am, and I can describe him," so...

They just want to tell you

what they feel is the most important thing.

People wonder why we're not hearing you,

you know, actually having a verbal conversation

with somebody that's not there, that we can't see.

- So it's actually going through a thought process? - Right.

And I've always wondered that myself.

- So it's like a telepathy. - Yes.

Okay. That answers that question.

Telepathy with the dead.

Now, Moses from the restaurant in Asbury Park, New Jersey,

he was a special case,

because he was living, yet you saw him.

How did that work?

His energy is here.

It's very, very solid energy.

But it's not like I'm talking to him.

His energy is here,

but do you know if he is dead himself?

I don't think so.

You know, what had happened there,

whether he'll admit it or not,

was an extremely emotional, life-changing moment.

Part of him is still there.

From the murder?

Because he killed someone violently in that house...

...there's a piece of him that remained? - Yes.

You also had him show up at the sketch.

Yes.

He's right there.

And he's yelling at me to shut the **** up.

****

Why did he show up?

He didn't want me to sketch him.

What did he do? How did he try to stop it?

Um, he was yelling at me and calling me names,

trying to intimidate me.

And this is somebody that's living.

Yeah.

That's the bizarre part for me.

Was it tough for you to sit across the table

and interview Moses?

Did you want to kill him,

or did you just want to make a point

by hitting him upside the head with a hammer?

Just make a point. "Don't touch me."

You made your point 9 or 10 times.

You know that, right?

That was a tough interview for me, doing the show.

Kind of got under my skin a little bit.

It took a lot for me not to go across the table at this guy,

because he's just so flippant about the murder he did.

I think he gave us the slightest glimpse

into what your life was like when you were on the job.

Right. It took me back.

Made me miss it a little, actually.

Next...

The banshee lady wanted to kill me.

...can the dead really harm the living?

I ended up in the hospital,

having to have blood transfusions.

And later, Steve shares

one of his darkest moments from "The Dead Files."

It was just the worst nightmare of a movie that you can think of.

So, Ross wants to know,

"What are the common mistakes that people make

when they're trying to contact the dead?"

Well, the first thing is

you really shouldn't be going out of your way

to contact the dead.

Typically, you're gonna be getting

a whole mess of crazy people

who have nothing to do with you

and decide that they want to mess with your life.

So, again, the suggestion is,

please don't try to go out of your way

to contact the dead.

If you're having a problem

getting over the death of a loved one

and you feel compelled to reach out,

go to a medium,

then try to go through the process of grieving

and letting them go.

All right, Steve, I got a question for you

from Frederick, who wants to know,

"Do you wish you had Amy's gift?"

No.

No. I don't even have to think about that.

I got enough problems with the real people.

I got to worry about dead people, too?

No. I'm good.

You do have your own gift.

- You have a sixth sense of your own. - Yes.

- You have this ability to really be able to read people. - Yeah.

And how has that helped you in paranormal cases?

I approach paranormal cases

like I would approach a homicide or any investigation.

I don't believe anybody till I talk to them,

and then they got to convince me

that that they're telling me the truthful statement.

I've been doing this a very long time,

so I'm able to pick up on when people are lying.

I can tell right away.

A perfect example is Logan, in Olalla, Washington.

What's going on that you need us to come in and investigate?

Well, I've heard whispering, and I've been seeing things.

I had some friends over,

and we went to the other house and did a s�ance

and we tried to communicate with the spirits

and kind of talk to them, but...

I'm afraid that I set something in motion

that I don't understand, and I called you guys here

'cause I'm hoping you can put a stop to it.

He had done some s�ances, or --

His first words were, "a s�ance or maybe two."

And I knew there was something not right with that answer,

so I pushed him a little bit on it.

This is the room where I did the s�ance.

And this was the first time you did a s�ance?

Yes.

- You sure? - Yes.

I did have a couple more after that, though.

How many more?

I kind of lost track. I think I did 10.

So, Logan, let me get this straight.

You did 10?

Somewhere around 10, 15 s�ances.

Logan, you told me you did one s�ance.

Then you told me you did 10.

Then I got you to tell me you did 15.

I can't help you unless you tell me the truth.

So, what's the number?

I've done 17 s�ances.

- You're sure about that? - Yes.

You might have bit off more than you could chew.

So, that's how it helps us, because me getting the truth,

the way I get the truth out of people,

I can give her the whole story,

and I think that's what we both bring to the table.

So, Steve, how can you tell the difference

between somebody lying to you

and maybe just holding back a little bit?

Well, it's almost the same thing.

You know that something's not right.

So, the tells are the same. Whether --

Then I'll find out if it was a lie,

or if it's just they didn't to tell me,

they were afraid to say something.

Like Marcus in New Orleans.

When I was here in my bedroom,

I heard some footsteps going up and down the stairs.

What other stuff besides something like that?

You just heard footsteps?

- That's about it. - Okay.

So, Marcus, listen. I've seen and heard it all.

I've been in some scary, scary places, all right?

Don't be afraid to talk to me.

I'm here to investigate and find out what's going on in this house.

So, if there's something you want to talk to me about,

you can tell me, okay?

So, um...

anything else that happened up in here?

Um...

Yeah.

Once, I saw this woman in a white dress,

like, walking up and down the stairs.

He was a young kid.

I didn't think he was lying, but then he opened up...

...and told me something he never even told his mother. - Right.

I have a good way

of making people feel comfortable talking to me,

which is very key when you're doing interviews.

If you can't make somebody comfortable

talking to you about everyday stuff,

how are they gonna talk to you about serious stuff?

Now, Amy, you went head-to-head

with what you called a banshee at Smalley's Inn.

You've said many times that the dead will kill you,

the dead will make you sick.

Kathy asks, "If an entity or a dead person

"is trying to harm you,

will it sometimes show up as something else?"

A heart attack, heart failure -- How does that work?

The banshee lady wanted to kill me,

and that week, I ended up in the hospital,

having to have blood transfusions.

So yes, it can manifest in a physical manner.

A lot of physical mediums die young

from heart attack, aneurysms,

cancers, you know, various things like that,

because our bodies

are constantly absorbing dead energy.

Do you ever worry about being physically attacked?

Well, I don't particularly like it,

but, you know, it's just part of the job.

- I worry about it, 'cause I'm sending her in there. - Right.

But I don't know about it until I see it on TV.

I don't like that.

What's going on?

Like a little push, a little nudge, on my back.

Okay.

Eee, I don't like that.

But we got a job to do,

and, you know, it's like when I was a cop.

You got to go through that door. What are you gonna do?

- It's your job. Go through it. - Right.

Coming up next...

But they were never living people.

...Amy faces a childhood enemy.

I am seeing, like, shadow figures.

They want to remove living people or kill them.

We get a lot of questions about paranormal manifestations.

Nancy wants to know

if the shadow people you saw in Acampo, California,

were the worst you've ever seen,

and "are they deceased people

or completely different entities?"

I feel like there's more kind of going on in this area.

Wait a minute.

I am seeing, like, shadow figures,

which makes me uncomfortable.

I do not like those things.

That case was surprising because there were so many of them.

There's a lot of different theories out there

in regards to them.

But they were never living people.

Basically, though,

they seem to want to remove living people or kill them,

typically elderly or children.

There was a lot going on in that house.

Yes. I did not like that house.

- Even during the reveal, she was having issues. - I didn't like it.

I'm actually terrified of these things...

and I've had my own experience with them

when I was a child.

It was actually my first memory of an experience

was with shadow people,

and they actually tried to kill me.

They influenced me to bite my electrical cord,

and I was electrocuted.

That's when I also kind of figured out

that they were not good.

And it was very unnerving, you know,

and frightening for me.

- Frightening for me, too. - Yeah.

Now, Tiffany writes,

"Amy, you encountered a demonic presence

"that pretended to be a little boy

at the house in Belvidere, Illinois."

He likes really bad ****

He lets things in that are really bad sometimes.

But he seems too **** evil to be a 5-year-old.

I don't like him. Okay.

It's not a real kid.

It's something really bad.

Like what?

Demons will pretend to be dead people.

How do you actually know when entities are demons,

and what exactly are demons?

Demons are things that have never been in human form,

and what they want to accomplish is to destroy the living

and to destroy as many as possible.

But sometimes they'll trick you, at first. They will.

If you stick with that entity long enough,

they'll probably do something like that one did,

like, seeing the morphing and all this,

and then I was like, "Man.

You know, "It's not a child. It's a demon."

On that subject, Angel writes,

"In the case in Garrett, Indiana,

there was an entity that was trying to possess you."

This thing can go in your body.

Now it's, like, grabbing and trying to get my heart.

It's gonna make me sick.

This thing is, like, really attacking me.

"Can you tell me more about how possession occurs?"

In a true possession case,

where an individual has been taken over by a demonic entity,

I believe that person

would do as much harm to as many people as possible.

Possession is extremely rare.

So, I believe there's different types of attachments

that are not necessarily possessions,

where you may have dead people who take over living people.

Have you ever had it happen to you?

Yeah, yeah. Yep.

I- I mean, I've had people jump me.

What does that mean, jump you?

Enter my body.

Were you getting jumped in Wichita, Kansas, with Herbie?

Is that what he was doing?

He's real grumpy. Really grumpy guy.

Herbie's getting a little aggressive.

Stop it.

Stop it!

Geez, what the **** man.

This is weird.

It's like he knows how to, like, do the electrical impulses

in your body and your brain.

I don't like it at all.

He was very good, actually,

at being able to manipulate the human body

and had learned

how to go through the central nervous system.

And at first, he was kind to you,

but he thought you were there for a different reason.

Yeah. I got a lot of **** from the dead

who figure out why I'm really there.

And if they don't want to go, they get very upset at me.

"In Flint, Michigan, you recommended

"the client get a priest to exorcise the property.

On top of that, the client had her own exorcism."

This is no longer your land.

You must go to Christ.

Go to the place that Christ has prepared for you.

No!

"Do all possessions require an exorcism?"

Like I said, it's extremely rare for an individual

to be truly possessed by a demon or devil.

They can have attachments

from dead living people who might be jerks.

They don't need a priest to remove attachments.

They can have any holy man do that

or they can have a healer, et cetera, et cetera,

to remove the attachments.

Very rare that it's a true possession.

Steve, Danny asks, "You've used sketches

"in your crime investigations before, of course.

"How useful and accurate are they,

and how did they compare to the ones that Amy provides?"

Her sketches are about as dead-on as you can get.

So, I did a sketch that I think might be him.

Wow.

Look at this photo.

Now look at this sketch. You tell me.

The same cruel mouth.

The same boxer-like nose.

And the ears.

Yeah, the long ears.

She has him.

I would say that's him.

If I had a witness like her in my cases,

it would be a lot easier to solve them.

Why are you still surprised

when you see a sketch that matches so perfectly,

when Amy knows exactly what happened in the house?

It's 'cause I've dealt with people

doing sketches for crimes.

What'll happen is, you'll catch the guy who actually did it,

and then you compare it to the sketch they did,

and you're like, you know, "It's not even close."

And it's hard to do a description.

It's like you had met a stranger that walked into a coffee shop

and then you're like, "All right,

give me a description of the guy that you just saw for two minutes."

That's difficult to do.

So then when I see her sketches

and I realize how close they are, I'm like --

And then she's so down on herself --

"Well, I don't know. I don't know."

It drives me insane,

because I know people are not that accurate at all.

It's just human nature. People aren't trained for it.

Right. Right.

- I don't think we're gonna convince her. - No.

Coming up...

She had a demonic scratch. I'll never forget it.

...the paranormal shocks

even the most hardened homicide detective.

She just wanted to die. That's how bad it was.

Broke my heart.

We receive a lot of questions

about what it takes to make the show --

to solve a case, follow an investigation.

And Kathy asks, "Steve,

"I love the history you find on the locations.

How much time does it really take to do the research?"

It takes a lot of preparation. A lot.

I have to have everything lined up,

all my ducks in a row, before I get there.

So, I got to have historians lined up,

genealogists lined up, archivists lined up,

where to get this information --

all lined up before we get there.

Now I ask things so differently now

than I did our first investigations,

because I know what she needs when we're at the reveal table.

Like, I would never ask somebody,

"So-and-so lived here in 1920.

Did he have any kids or daughters?"

I wouldn't care before.

Now I know she may need to know, "Well, did they have any kids?"

So, she puts a lot more on my plate than I already have.

And not only do you need to know how someone died,

but you also have to speak to people

to understand the symptoms

and what it feels like to die like that,

because that's, a lot of times, what Amy's feeling.

Right. Because she is a physical medium,

she takes on those pains and stuff.

So, I get experts in line

that'll be able to articulate to me,

and to the viewers, obviously, what those symptoms would be,

and then at least I can bring that to the table.

Something similar happened in Uriah, Alabama,

where Amy was seeing young children

who looked like zombies.

They were yellow, and it turned out to be...

Yellow fever.

So, the husband, Mr. King,

he comes back, he contracts yellow fever.

And from what we understand, he came home.

He was very sick.

During that time, they lost two of their young children.

So, there's, like, intestines,

and there's, like, blood,

and it had something to do with, like, the abdominal area.

Like, that's the focus, is, like, the abdominal area.

They look ghoulish.

Like, they're, like, pale,

and, like, they have, like, the dark circles in the --

around their eyes.

They look like zombies.

That's a perfect example.

Like, stuff I would never have cared about before

is now almost on my top priority.

What case was the most challenging to research?

Well, they're all challenging,

but the one that had the most conflict in it for me,

where I couldn't tell what was what,

was in Huntington, West Virginia.

It says she died from a fall.

But the articles are vague, and they just...

The articles are not just vague. They're contradictory.

Right.

I have here her death certificate,

which actually says

that she died from acute alcohol poisoning.

But the paper says she fell, so...

who do you think's right?

I have no idea.

I didn't have a straight answer of how it happened.

So, that was frustrating for me,

because records from those time periods just were unclear,

until we sat down at the reveal.

Then everything became clear.

Steve, Brian wants to know if you're ever concerned

about something following you home --

something paranormal.

Um...no, not really.

Never tho-- never -- I don't even think about it.

You don't?

No. When I go into an investigation,

I'm not thinking about my own concerns.

I'm thinking about the client.

Do you think Steve should be concerned?

I think if something did follow him,

he would be oblivious to it.

- So, I don't think it would matter much.

I don't think anybody's gonna go out of their way...

...to follow Steve home.

What does that mean?

Why would they not follow Steve home?

Do they not like his apartment, or...

No, no!

Um, because, you know, he wouldn't care.

He would --

- I got my own problems. - Right.

Well, that brings up an interesting point.

When you say Steve doesn't care,

is the best way to get rid of one to not care?

So, they're gonna want to go with somebody

who is going to deal with them.

Steve would not deal with them.

"Deal with them," meaning "interact with them"?

Correct. Yes.

And Steve would not interact with them. He would ignore them.

Correct.

More than likely.

Should it be a concern among the crew,

being followed home by some of the entities

from some of the places that we investigate?

I think so, yes.

It just depends on if you're sensitive to it or not,

and you may or may not know that.

Now, there was one case in particular

when a member of the crew got followed by something

in Acampo, California.

I woke up this morning,

discovered I had these scratches here.

It freaked me out,

so I called Amy, and she met me here.

You do have some indications here

for a poltergeist attack.

Like, specifically around the cuts,

of a poltergeist-type manifestation.

Very powerful.

- Okay. - So, you okay?

- Yeah, I'll be fine. - You're gonna be okay. I'm sorry.

I'm just scared.

I'm sorry.

It's okay.

What is a poltergeist exactly?

A poltergeist is

energy that is emitted by living people who have PK --

psychokinesis, or telekinesis.

So, a kid gets upset and a door slams shut.

And it can affect their surroundings,

whether they are aware of it or not,

in a physical manner.

Yeah, but was she picked on for a reason,

or attacked for a reason?

Um, I think that there were some kind of religious issues

and lots of religious undertones.

She had a demonic scratch. I'll never forget it.

I think we looked for every possible explanation

for that scratch.

There was no way that we could figure out

how she could have gotten those scratches

other than something paranormal.

- It's not like she was looking for attention. - No.

Next...

I'm sorry. I'm very upset right now.

Helping the living and the dead

takes its toll on Steve and Amy.

That was probably

one of the most overwhelming experiences I've ever had.

Now, I know these investigations

are physically tough on both of you.

There are a lot of demands.

But Renee wants to know

what it's like emotionally for you both

when you investigate homes

where the people living there are scared for their lives.

It's a huge responsibility

to take care of them and to tell them what to do

and to make sure that they're going to be okay.

And I know it's especially hard for you

when kids are involved, 'cause you're a dad.

Yeah. I mean, you --

Nobody wants to see kids suffering.

But when I see children going through stuff

I couldn't imagine going through as an adult,

and them not knowing or understanding

what the hell's happening,

it tears at my heart,

not only for the kids but for the parents

that don't know what to do for their kids.

Imagine being a parent -- the father or mother --

and you cannot fight what you can't see.

And I always think about, for every family

that lets us in their front door to investigate,

there are 500 that tell their kids,

"Shut up and go to bed.

There's no such thing as ghosts."

We had that case in Alabama

where the husband didn't believe the wife was seeing things,

and he was raised Southern Baptist.

They don't believe in anything after life.

They believe you go to Heaven or you go to Hell.

So he just couldn't comprehend that she was seeing something.

Even though he was experiencing these things as clear as day.

Which was contradictory.

I got out of my truck, went up on the stairs,

and it was like I startled a young girl.

She screamed.

Then I went inside and up and come back down the steps,

and she screamed two more times.

It was like I startled her.

And we see that a lot with husbands.

I mean, sweet couple. They were really nice people,

but you could see the frustration on her face.

Amy, there was one case in particular,

in Blackshear, Georgia,

that I think really hit you hard.

It was Pearl,

the young girl who had been burned to death there.

Pearl burned to death in the house here.

My God.

She burned beyond recognition.

I got a picture of her.

This is Pearl.

She lingered for like seven hours.

My God.

It had to be agony.

You all right?

I'm sorry. I'm very upset right now.

My God.

I told you there were ghosts in this house.

Why was that so difficult for you?

You know, I had been hanging out with her

for, like, about a week and a half or so.

You know, she was under the table at the reveal,

and she was going through everything

and was becoming extremely emotional,

just because, like, you know, she was finally being heard,

and, you know, things were being understood.

And then her death came up and she was reliving that,

and so I was also, you know, feeling her emotions and my own,

and it became overwhelming.

Steve, I have a question from Kathleen, who wants to know,

"Is there one case in particular that hit you the hardest?"

For me, probably Browns Summit, North Carolina.

Carrie is special-needs.

She's had 19 surgeries,

and 14 of those have been brain surgeries.

Geez.

But since a few months ago,

it's just taken a very negative turn.

Okay, in what way?

It's becoming very physical.

Carrie has been seeing things.

She kept saying she was gonna be whipped

and she was gonna be burned.

She has visions of being nailed to a cross.

That was one of those instances

where somebody was mentally handicapped and disabled

and was being tortured,

and the parents just couldn't -- didn't know how to help her.

She just wanted to die. That's how bad it was.

I heard her weeping when I was interviewing the mother,

and to hear that sobbing broke my heart.

This is a mother that hears this all day long.

So, I heard it for two minutes, and I was ready to break down.

Couldn't imagine living with that.

That one really tugged at my heart.

Amy, how about you?

What location were you most concerned for the client?

Cedar Park, Texas.

The next thing that I saw

was all of these people in the trees.

I did get the distinct impression

that they would like to burn your house down.

The reason being, they're disgusted by you.

The big question is, is it safe for you to be here?

I would probably move.

They may accomplish their mission...

She was deteriorating rapidly, her health,

and there wasn't really anything that could be done,

at that location, to fix the problem.

It's tough.

Yeah. I think that left an impression on all of us.

- Coming up next...

...find out which cases Steve and Amy feared the most.

It was just the worst nightmare of a movie that you can think of.

Whole place is haunted.

Amy, Yvette wants to know,

"What has been the most intense paranormal experience

"you've had on 'The Dead Files'

that's impacted your life?"

I really did not enjoy the Santa Fe investigation,

because it was extremely physically damaging

as far as my body was concerned,

and it was also really scary.

I really feel sick.

Like I'm gonna vomit.

Is it you or the location?

It's the location.

It's, like, haunted.

Whole place is haunted.

I feel like my neck is breaking, and...

Everything, it hurts.

My head.

It's, like, all right here.

Are you okay?

What's wrong?

Amy?

That was probably

one of the most overwhelming experiences I've ever had.

I was pretty much rendered speechless.

You said it was scary.

What scares someone who sees dead people on a daily basis?

You know, that one entity was so powerful.

He had caused so much horror to so many people,

even though they were criminals.

I think it was just comprehending that evil.

The first place we ever investigated that involved law enforcement

where teaching about hauntings and ghosts

were in their curriculum for the academy.

Did you ever hear stories about paranormal stuff

going on here before you started working?

They talked to us about some of the paranormal activity at the academy.

They just touched on it.

But they did mention it.

They did mention it, yes.

I was floored by that.

Yeah.

So, that alone made you understand

that it had to be pretty bad for them to actually put that

in the curriculum for their training.

They told the prison guards,

"Expect to see things that you can't explain."

And it was just part of the curriculum.

Yeah.

- And they weren't bashful about talking about it. - No. They were not.

They were pretty forthcoming.

What'd you experience in here?

Just, like, a shadow that you would see,

like, on a bright day, someone walking by.

But there was nobody there to make a shadow?

No.

No, no.

You also, Steve,

you had one of your more intense interviews with Craig.

That's the name I gave him was Craig.

That's not his real name.

Everybody and their mother, from authors to news reporters,

wanted to get ahold of this guy and speak to him.

He had done time for murder in the prison there,

and he was there when the riot happened.

He was actually part of how it happened.

I know you've seen a lot of horrible things,

but have you ever seen so many horrible things in one place

happen in such a short amount of time?

Not really. I mean, not like that.

I've seen multiple, multiple homicides at once scene,

but what he described,

the blood flowing through the hallways like a river,

I'm picturing it in my head,

how this chaotic scene must have been.

It was just the worst nightmare of a movie that you can think of.

Never mind the paranormal.

Just showing how evil

and how brutal living people can be.

But my part of it was

I wanted to do a good investigation,

find out what the story was,

and coincide with her case.

Yeah. Yep.

So, here's a question that we all want the answer to,

but Gloria was wise enough to ask it.

"Can you get me the upcoming Powerball winning numbers?

I tried that the first time I met her.

It didn't work.

Especially -- I mean, I'm --

You know, my dominant ability is mediumship,

and, you know, you don't use your abilities that way.

Yeah, you do!

Usually if you --

If I had them, I'd use them.

Usually, if you do that, you lose them.

I'd only need it the one time if it's a big Powerball, though.

So you're saying nothing good comes from personal gain?

Right.

See?

It's back to working hard again.

So, guys, I just want to say thanks.

Thanks for all the hard work you're doing,

and thank you for taking the time between investigations

to answer all these questions for us.

Thank you.

It means lot.

Thanks for having us here.

This is something we always wanted to do

was answer some fan questions.

We love our fans.

- They're the most devoted fans on the planet. - Cool.

Thanks for watching. Keep sending us your questions

and keep watching "The Dead Files."

All-new episodes coming up on the Travel Channel.

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