All language subtitles for loi

- [cheerful
Christmassy music]

¶

- [indistinct chatter]

- Chloe?
We're out of potatoes.

- Oh! I've got
some more right here.

Here.

I made a few extra
trays last night.

- Of course you did.

You know, you are aware
you can take a break.

You've been here since 6:00.

- I'm good, Fred, thanks.

Uh, I gotta get to
work soon, anyway.

- Mm, all right.

- Oh, wait, wait!

- ¶

- Huh? Huh? See?
This is how you do it.

- [laughter and applause]

- Bon appetit.
- That's right.

- [chuckles]

- [watch beeps]

- ¶

- [grinder whirring]
- Cheers!

- ¶

- Thank you very much.

- Thank you.

- Thanks, Monica.
I'll see you tomorrow.

Okay.

- Hey, Mom!

- Oh, good heavens, can it be?

Is that really
my daughter, Chloe,

gracing us with her presence?

- Ha, ha, ha.

- I thought we were gonna
have lunch this week.

- I know. I'm sorry.

I just started volunteering
at the thrift store now too

and I just...
haven't had a break.

- What about tomorrow?

- Oh, I'm taking Savannah
out for a few hours.

- Friday?
- Homeless shelter.

Mom, this is the busiest
time of my entire years.

There's a lot of people in need.

- I just worry.

- I'll be fine, Mom.
I promise.

- Well, can you at least spare
your mother a second to try

my new holiday hot chocolate?

- [laughs] Okay.

- Charlotte Bennett
can eat her heart out

at this year's competition.

You wait and see.
[chuckles]

Here. Thanks.
Hoo-hoo!

- ¶

- All right. Try this.
- Okay.

Mm, nutmeg.

Cinnamon, too?
- Yeah.

There's no way I
come in second place again.

- [chuckles]
Not a chance.

- [watch beeps]
- Uh oh.

Hey, Mom, I gotta get to work.

- Oh, so you still have
a paying job, then?

- Funny.
- Listen, don't forget,

your sister
comes back home tomorrow.

- Yeah, I'll be by to see her.
Bye, Mom.

- Chloe?
- Yeah?

- You know...those people
who are in need around here

are lucky to have you.

- Hm.

- ¶

- Well, we'll have
lunch when we can.

- Thanks, Mom.
I love you.

- I love you.

- [doorbell rings]

- [car beeps]

- ¶

- [sighs]

- [starts car]

- [sighs]
Come on, heater.

You have one job to do.

Please be a sport.

[sighs]

- [helicopter blades whirring]

- [uplifting military-style
music]

- [gentler, christmassy
music]

- [indistinct chatter]

- [announcement on PA]

- ¶

- [Chloe knocks on door]
- Hey, Doug! Got your text.

- Hey!
I have a new case for ya.

Captain Michael Fischer.

Been out about a month.

Honorably discharged.

But apparently, he's
a tough nut to crack.

- Oh, how so?

- It's nothing serious,
but he's refused any counseling

from our department.

- Well, it is voluntary.
[laughs]

- Not if his liaison feels
that he's exhibiting difficulty

transitioning back
into civilian life.

It's all in there, and he has
an appointment with you at 1400.

- Oh, uh, okay.
Um...let's see.

Food bank at 1:00
- That's 1300.

- Homeless shelter at 4:00.
- 1600.

- That--that should work.
- DOUG: [chuckles]

Well, I'm glad to
know you can fit us in.

This is your actual paying job,

taking care of
these veterans returning

and helping them transition
back into civilian life.

- Thank you for clarifying that.

Do you not think
I'm doing a good job?

- Quite the contrary.

You're the best
counselor we have.

I'm just worried that
you might be taking on

a little too much
volunteer work.

- [chuckles] Have you
been talking to my mother?

- Look, how long
have you been out?

- Just over a year.
- DOUG: Right.

Now, I know that this was
just a transitional job,

but...have you considered

staying with our
department permanently?

Quite frankly,
I'd hate to lose you.

These wounded soldiers
won't just listen to anyone.

- Thank you, and I guess

I just haven't really
given it much thought.

I'm still trying to figure
out the rest of my life.

- Well, fair enough.

In the meantime, take
care of Captain Fischer.

If anybody can get
through to him, it's you.

- Thanks, Doug.

- [gentle, tender music]

¶

- [chuckles]

- ¶

- Aww. [chuckles]

Hm.

[sighs]

He's late.

- ¶

- [dials phone]

- 55...

- [phone rings]
- [clears throat]

- MICHAEL'S VOICEMAIL: Hi,
this is Michael Fischer.

Sorry I missed your call.

Give me a message and
I'll get back to you.

- [hangs up]

- ¶

- No. Okay. Let's go.

- [cheerful,
Christmassy music]

- [Chloe's car pulling up]

- ¶

- CHLOE: Are you
Michael Fischer?

- Howdy. May I help you?

- Well, for starters,

you could've shown up
to your appointment.

Hi, Chloe Marquee.

I work for the
Soldier's Transition Center

over at the Army base.

- Right.
That was today.

- 2 o'clock.
- My apologies.

Yeah...

Lost track.

Drove all the way out here?
- Yes, I did.

And I have a very busy schedule,
so I would like to get started.

- Well, I'm, uh...sorry for
wasting your time, Chloe,

but I told my liaison that...

I'm not in need of any guidance,
advice, or counseling, so...

- Yeah, we, uh...get that a lot.

According to your file, though,
you've been isolating yourself.

You haven't been participating
in any activities.

And you haven't found
a job yet, either.

- I've been deployed overseas
for most of the last 10 years.

I have no family.

My friends have moved on
or still deployed overseas.

And...just haven't
found the right job.

- Well, it still might help--
- I'm fine.

Honestly, I appreciate
the concern.

Watch yourself.

[grunts]

- You know, sometimes it might
be harder than you might think.

You know, veterans have
to learn new skills,

provide for their well-being.

Military life is structured
with very clear objectives.

Civilian life, not so much.

I mean, someone in your
situation, for example,

has to create a whole
new social community.

- Do I?

I kind of like my
social community.

- Look, no one's
forcing you to do this.

I'm just here to help.

And I'm surprisingly good at it.

- Well, I will, uh...

I'll keep that in mind.

In the meantime,
is there any paperwork

I can sign off on or...?

- Why did you leave the Army?

- I got a busy day, too.

I appreciate you
checking in on me.

[grunts]
- [watch beeps]

- [clears throat]

- Hey.

Call me, okay?

- [gentle, tender music]

¶

- [sighs]

- [cheerful
Christmassy music]

¶

- [rings bell]

- Hi, Merry Christmas!

Oh, thank you, the kids
are gonna be so happy.

Merry Christmas.
Merry Christmas.

For the kids?

Hi.

Okay, so that
should be the last one.

And here are the
delivery instructions.

- Thank you.
- Of course.

- Hi, Chloe, how's it going?
- Great, General O'Toole.

The trucks are packed,
the boxes are full.

Another successful food drive.

- I really appreciate you
doing this every year, Chloe.

We couldn't do it without you.
- Of course.

- By the way, the young
girl you are mentoring?

- Savannah, yeah.

- Yes, your request
to have her parents,

Captains Olivia and
Toby Goodmanson,

home for Christmas...

So I spoke to
General Worthington.

He's trying to
pull some strings.

But their deployments
are difficult.

I just don't want everyone
to get their hopes up.

- Well, I haven't said
a word to Savannah.

And I--I just thought
it was worth a try.

- Well, I haven't
given up just yet.

- You know, General,
the toy drive.

You know, ever since I've
gotten to know Savannah,

I found there's even more
children who need our help.

- I know, but I don't think
there's gonna be a toy drive

this year.
- Wait, why?

- Well, Ben Johnson has left
MWR and no one took his place.

So other charities will
be getting the funds.

- But in some cases,
it's the only gift

these kids will get.

- I know, but the program is
just stretched pretty thin.

Position is yours if you wanna
try to get it back on track.

- Me? Oh, General, I mean,
I--I--I couldn't possibly.

I mean, I don't have a minute
left in the day as it is.

- I understand.

Maybe some other organization
will fill the gap.

- Okay, I'll--I will do it.

I can do it.

I will find the time.

- That is fantastic.

You really are a go-getter.

I'm sorry the Army has
lost you as a soldier.

- ¶

- [blows air]

- [slower
Christmassy music]

¶

- Chloe!

- Oh, Savannah!
Hey, Aunt Dottie.

- Hi! It's the
best part of her day

when she gets to see you.
- Ah, mine too.

Okay, do you wanna put up
some decorations around town?

- Yes!

- [chuckles]
- All right. Have fun!

- Bye, Aunt Dottie.
- Bye, Auntie!

- Hey, put that seatbelt on.

- ¶

- Hey.

Thank you.

- Why aren't you married?

- What?
- My auntie really likes you.

So do my mom and dad.

And I heard them say
that they can't believe

someone hasn't snatched you up.

- Uh...[chuckles]
I don't know.

I guess I just haven't
found the right guy?

- Do you even have a boyfriend?
- Honestly?

[chuckles] I--I don't have
time for a boyfriend, okay?

So next subject.

Uh, what is on your
Christmas list?

Oh, come on, there's
gotta be something.

- [cell phone vibrates]
- Oh!

Ah! It's your mom!
- Yes!

- [cell phone vibrates]

- Hi!

- Mommy!
- Hi, sweetie!

Hi, Chloe!
- Hi!

- OLIVIA: How are you?
- Great!

We're putting up decorations.

- Chloe, we can't
thank you enough.

- Of course.
It's my pleasure.

Well, most of the time.
[laughs]

- Are you and Daddy
coming home for Christmas?

- No, sweetie, we
talked about this.

You know how much we
both wanna be there.

- I know. It's okay.

- I miss you.
- I miss you too, Mommy.

So much.

- I'll let the two of
you get back to the fun,

and I'll call later.
Daddy said he's gonna call, too.

- Okay. Bye, Mommy.

- [chuckles] Bye!

- Chloe, Chloe, do you think
my mom and dad will fit inside

Santa's sleigh?
- Um...yeah.

I mean, I'm--I'm sure
they could.

But...I don't think it's gonna
happen this year, sweetie.

- Yeah, I guess you're right.

- Oh, I'm sorry, honey.

- [gentle, tender music]

¶

- Well, hello.

- Hi.

- Picking up a few things in
town, saw you were over here,

thought I'd come say hello.

- I'm glad. Uh-huh.
This is Savannah.

Savannah, this is
Michael Fischer.

- Hi.
- She's my big sister.

- Both of her
parents are deployed.

- Ah, yes, right.

I, uh...well, truth is,
I was actually...

I was actually gonna call you.

Maybe I could use some advice
on adapting a little better.

- Well, then you've
come to the right place.

How about I start by
showing you where to find

the best hot chocolate in town?

- Sounds great.
- All right.

Come on, Savannah,
let's take a break.

Don't forget your bag.
- Yes!

- Those two are down
lower, so that's perfect.

- Yeah, okay.
I think it looks nice.

- [doorbell rings]
- LYNN: Okay, perfect.

Thank you. Appreciate it.

- TRISH: Yeah.
- Hey!

- She does exist.
- Ah, you're home early.

- I know.
I was gonna call you.

It's so great to see you, Chloe.

- You, too.
Welcome home, Sis.

- Hi, honey.
How are you, Savannah?

- Mom, this is Michael Fischer.

He was just honorably discharged
from the Army a month ago.

- Oh! Welcome home
to you as well.

- Why, thank you.
- And my sister, Trish--

Lieutenant Barns,
First Armory Division.

On leave just in time
for the holidays.

- It's a pleasure
meeting you both.

- I told him this is
where he could find

the best hot chocolate in town.

Mom?
The hot chocolate?

- Oh! Yeah, right.
- [chuckles]

- [chuckles]
- Excuse me.

- Hm.

- ¶ God and sinners
reconciled ¶

- Savannah, it's been so long!

- SAVANNAH: Can I show
you my patty cake?

- TRISH: Yes, I have
no idea what I'm doing.

- SAVANNAH: You'll
get it one day.

- TRISH: Thank you.

- It's quite the tribute.
- Yeah.

This one here,
that's--that's our dad.

- MICHAEL: Your dad's
in the Army, too?

- He passed away
several years ago.

But yes, we are a
military family.

- ¶

- MICHAEL: Is that you?

- Six years.
Honorable discharge last year.

- [clears throat]

Excuse me?
- Yes?

- Are you married?
- Savannah!

Please go help my mom
with the hot chocolate.

- [cheerful music]

- [laughs]
- I'm sorry.

- It's okay.

Can you tell me where
to find the restroom?

- Yeah, straight in the back.
- Okay.

- ¶

- Thank you. Let's go.

- Do tell.

- There's nothing to tell.

I am his counselor
and that's it.

- He's cute!

- Mom!

How would you feel if every
time I saw a middle-aged--

- Ahem!

- --young-ish looking gentleman,
I tried to set you up with him?

- I'd thank you.

- You're telling me you're not
even a little bit interested?

- No. You guys, it's work.

Besides, I'm trying
to figure out my life.

I'm not even in that space.

- You know, sometimes you
just have to let yourself feel

and--and--
- You know, being vulnerable

to the chemical reaction
of a potential life partner

means having my neuroreceptors
up to filter out cortisol,

adrenaline, and dopamine that
draws one person to the other.

And I have mentally disabled
those receptors

until I've accomplished
certain things.

- Huh.
- [laughs]

- How romantic.

- I don't believe in romance.
It's all about chemistry.

And like I said, I have that
perfectly under control.

- You need help.
- Thanks.

- [chuckles]
Oh, here you go.

My famous hot chocolate.

- All right, let's see.

- [suspenseful
Christmassy music]

- Mm, okay, um...

cinnamon and nutmeg?

- Ah, a man after my own heart!

Or my daughters.
- CHLOE: Mom.

- TRISH: Savannah, how would
you like to help us set up

some Christmas decorations?

- [gasps] Sure!

- That way, Chloe and
Michael could go for a walk.

- Yes! Come on, Savannah.

- [chuckles nervously]
- Ah, it's--it's your family.

- [laughing]

- So, what made you
change your mind?

- What?
About seeing you?

Uh, I'm not sure I
did change my mind.

But I just...think I'm having
a hard time admitting it hasn't

been as easy adjusting
as I thought it would be.

- Makes total sense.

What you're missing right now
is a sense of purpose, so...

What do you like to do?

- Uh, don't have
a lot of hobbies.

I like to read.

But I don't know what
I wanna do for work.

- What are you good at?

- I'm a good leader.

Did a lot of electrical and
mechanical work for the Army.

You know, I...took
a lot of training courses.

Was the guy who fixed
things around the base.

- Well, there you go.
You can start your own business.

- I don't know.

I feel like I need to
leave all that behind me...

everything associated with
the Army, start fresh.

- [gentle, tender music]

- CHLOE: You okay?

- Oh, yeah, I'm fine.

- So, what else
did you do there?

- Well...the last few years,
I didn't see much combat,

so a lot of my energy went
into helping them build more

infrastructure, you know,
better schools, libraries.

- That must've
been so gratifying.

- Yeah, it was. Huh.
How about you?

- Bagram. Yeah.

There were some--there
were some rough days and...

I had a really hard time
adjusting when I came home too,

so...I get it.

- What's your purpose?

- What do you mean?

- I'm just...curious how
you ended up, you know,

helping soldiers transition and
why you became a--a big sister.

I have a...
I have a funny feeling

you probably work
at a soup kitchen, too.

- Let me remind you that
our objective is to find

your purpose, not analyze mine.

- [laughs] Oh, I'm on
to something, aren't I?

- Okay, let's just
focus on you, okay?

- [sighs]

- Shall we get started
tomorrow morning?

- ¶

- Tomorrow morning.

- Great. I'll see you then.

- Uh, Marquee's an
interesting last name.

What does it mean?

- No great story.
Oh, other than we joke

our name will
always be up in lights.

[chuckles]

- Bright lights at
that, aren't they?

Thanks for the hot chocolate.

- Of course.
I'll see you tomorrow.

- ¶

¶

- [cheerful,
Christmassy music]

- No, General, I--I have to be--

I have to be at the
donation center by then. Um...

- O'TOOLE: Are you
sure it isn't too much?

- No, no, no, I can--
I can handle it.

- O'TOOLE: Are you sure?

- The toy drive is
my top priority.

- [helicopter blades whirring]

- Okay.

- [gentle, tender music]

- Sir, can I call you back?
- O'TOOLE: Of course.

- Okay. Bye bye.

- ¶

- Yup. Yes.

- ¶

- Did I, uh, miss
another appointment?

- No, sorry.
I, uh, had an idea.

I couldn't wait.
I--I get that way.

What is this exactly?

- That, uh, is a--a program
I organized that collected toys

for all the kids in
some of those villages.

- That's it!

- What's it?
- Every year, the Army

has a toy drive
for military families.

But the man who
headed it up is gone

and they're
prioritizing other charities.

There's a lot of kids who
are counting on those toys.

- Okay, but...

- I am putting you in charge.

- ¶

- Welcome home, Michael Fischer.

- Huh.

This is good.
I can do this.

- [military-style music]

- O'TOOLE: Fantastic idea.

I can't think of a better
person to head this up.

I was sorry to lose you
among the ranks, Michael.

You were a great
soldier, a great leader.

- Thank you, General.

- I've often said the same
thing about you, Chloe.

I'm glad you're still
part of the team.

- Me too.

- You'll have our full support.

- Oh, General, but there is a
greater need than we thought.

It's shocking
how many military families

live paycheck to paycheck.

- Something I would change
if I had the power to do so.

- We don't wanna leave
a single child out.

- Nor do I.

But as I told you before,
all of our funds

have been allocated
to other charities.

- So...what percentage of last
year's budget can we count on?

- Half, I'm afraid.

Logistical support will
of course be no problem.

But you'll have to raise
the majority of your funds

from outside sources.

- [gentle, tender music]

- Okay, then that's
just what we'll do.

- I want you try my
hot chocolate again.

I've made a few refinements.

I'm leaving nothing
to chance this year.

- Hot chocolate contest.

A Christmas tradition
around here.

And Mom has yet to win.

- Well, I have a box
full of silver medals.

I want gold.
It's political.

I mean, you know, Charlotte
Bennett knows the judges.

- [laughs]
Well, let's see here.

Let me, uh--[coughs]
--see where we're at.

Wow.

That is better
than the other one.

- That's because I get my cocoa
beans directly from Ecuador.

Charlotte buys hers
at the supermarket.

- MICHAEL: [chuckles]
Well, you got my vote.

- Oh, I wish I could take it!

These judges, they're
just...three old fogeys

that have had their
wheels greased every year.

I mean, it's
just--it's not fair!

- Hey, Mom?
You have customers waiting.

- Oh! Um, all right.
Well, enjoy! [laughs]

LJ, good to see you.
The usual?

- She gets obsessed
with this competition.

I--I know it doesn't
seem like it, but it's,

uh...it's all in good fun.

- I can, uh--I can really tell
you like being back, don't you?

- Yeah. Yeah, I do.

I really enjoyed my time in the
Army, but, um...I missed home.

And being back
here now, I, uh...

I really realize how lucky I am.

- How lucky we all are.
- Mm.

- Still, there's so
many who aren't.

- Speaking of which, I made
a list of potential donors--

uh, corporate, local businesses.

And I'm gonna get the
names of all the new children

who we can include
from the mentoring program.

What?

- No, I just, um--
I'm just trying to figure out

how I fit into all this.

- Oh, believe me,
with my schedule,

you're gonna be doing
most of the legwork.

- Well, legwork is fine.

I'm--you know, said
you put me in charge...

- You are in charge.

- Okay, I'm...

- Oh.

[laughs] Oh!
- [laughs]

- I get that way.

Okay.

This is officially
your operation.

There is a reason why I
could not take this on.

I've got way too
much on my plate.

- Okay.

Yes, this is great.

- Great.

- [cheerful,
Christmassy music]

- Uh...you know, actually--

- You know, it could
be beneficial--

- If I could get your
help getting this up--

- --and running--
- BOTH: Smoothly.

[laughing]

- Ah, yeah.

Well, I think, um...

I think we've made a
pretty good team so far.

I mean, it'll all be
that much more productive.

At least until--

- It's all up and
running smoothly.

- Right, yeah. [coughs]

You know...I've
actually been thinking.

Um, if we're gonna
use outside sources,

then let's not limit this
to just military families.

Let's expand the program
like you wanted, right?

But to everyone,
the entire community.

- That's a fantastic idea.

- Thank you.

So...where do we start?

- To see if those outside
sources are even necessary.

- All right.

- [gentle, tender music]

- Can't tell you
how hard I worked on

getting this
new community center.

Almost 50 new jobs, keep this
town humming along, diversify,

growth, am I right?

- You're absolutely
right, Mayor Betz.

All the more reason to support.

- I wish we were in a better
position to help out, Chloe.

- Yeah, but as you can see--

- I thought Army
organized the toy drive.

- We are in need of
additional funds this year.

- City coffers are dry.

We barely have it in the budget
for our regular Christmas events

as it is.

- Your image as an elected
official is directly tied to

the image of Maple Grove,
wouldn't you say?

- Yes, I would.

- Okay, well, this year,
we're expanding the toy drive

beyond military families.

- The families
that live in the city

where you're up for reelection.

- ¶

- You make a good point.

I'll see what I can spare.
It won't be much.

The amount doesn't
really matter, does it?

It's the spirit of giving
what you can, am I right?

- We will take whatever
you can give us.

- I'll be in touch.

Sure would be nice if we got
some Christmas snow this year.

- [chuckles]

I mean, without any
real help from the city,

this might be tougher to
pull off than we thought.

- Then we'll just do it
the old-fashioned way,

door to door if we have to.

- MAYOR BETZ: [laughs]

- Yeah, you know what?
You're right.

There's a lot of generous people

in this community
who still wanna help.

- You know, I was thinking.

"Toy Drive" is...is
so generic, right?

It's a good cause,
people might donate.

But if we want this to
be something special,

it has to inspire people.

- Yeah.
No, no, I'm with you.

Like, um...like a theme.

- Think about what we do in the
military when we go into combat.

We name them, right?

Operation Enduring Freedom.

Operation Toy Drive just
doesn't have a ring to it.

- Operation Santa Claus.

- [military-style music]

- I love it. It's perfect.

- [cell phone vibrates]
- Thanks. Oh, I'm sorry.

I, uh--I'm working at
the soup kitchen tonight.

- I knew it! I knew it!

- Funny.

Tomorrow, then?

- First thing.

- Okay.

- ¶

- [cheerful music]

¶

- [knocks on door]

- [sighs]

- [knocks on door]

- Oh, hi.

You...do realize it's 0600.

- Seriously? Come on, reveille.
You should be used to it.

Besides, early
bird gets the worm.

- ¶

- Come on in.
I'll be ready in a minute.

- ¶

- Thank you.
- Yes, of course.

Where did you find this place?

- Through a buddy.
It's, uh...perfect, right?

- Yeah, mm-hmm.

- Well, make yourself at home.
I'll be quick.

- [gentler music]

- I--I--I love what
you've done with it.

- Oh...

I mean, it's only--it's
only been a month since I--

I'll get that.

- It's Christmas.

- [gentle, tender music]

- You haven't had time
yet to unpack either?

- MICHAEL: Yeah, I'm, uh...

still trying to figure out
the rest of my life, you know?

- ¶

- You don't intend to stay?

- Well, I may just, uh, fix
this place up and flip it.

Yeah, it depends on
reasons to stay, really.

- ¶

- Shall we?

- Okay, so I was thinking.

Every year, the toy drive is
kind of a dull event, you know?

The--the toys come in,

they're passed out
to kids who wait in line.

There's no, like,
celebration or anything.

- So, uh, you think
we should have, like,

a Christmas party where
we hand out the gifts?

- Exactly. We could
have it on Christmas Eve.

That way, people can still spend

Christmas Day
with their families.

- It'll cost more money.

- Well, after today, the
donors will be lining up.

- You certainly are optimistic.

- It's the season of miracles.

- ¶

- Uh...we should
probably take your car.

My, uh--my heater's broken.

- Well, I just spent the
last 10 years in Afghanistan.

Looking forward to
a little less heat.

- [chuckles]
Look, I promise

I'm gonna take it in as
soon as I have some free time.

- Free time?

Now, that would be a miracle.

- Heh.

- ¶

- Randall Industries,
President Thomas James.

- Just rings with generosity.

- Thanks.

- [siren wails]

- [sighs]

- It's like they all
have the same script.

"I'm sorry, we've already
donated to other causes."

- It's okay, all right?

It's like the first thing
that happens in every battle.

You throw out
the first strategy,

come up with a new one.

- [ding]

- It's perfect.

- What's perfect?

- We don't need a new strategy.

We need a new face.

- [slower, cheerful music]

- All you would have to
do is sit by our side.

It's gonna be a lot harder for
people to say no, you know,

if there's a child in the room.

- But I don't
need another toy.

The other kids do.

- MICHAEL: Okay, uh...think of
it like acting in a commercial

for a good cause so that
those other kids do get a toy.

- Yeah, and some of
those kids are your friends,

so this is your way
of helping them.

And I really have to be at the
winter clothing donation center

in 30 minutes, so
we need your help.

- Hmm.

- You know what, guys?
I'm all in.

- Oh, mm!

- Perfect.
You guys got this.

- [grunts]

- ¶

- So this store has been here
a long time, Mrs. Gadbaw.

You must be very proud of that.

- I am.

A lot of loyal shoppers
here in the community.

- Then why do you give
less than 1% of your profits

to the local charities?

- [chuckles nervously]

I don't think that's true.

- Oh, well, I...

I, uh, actually have it all--
[clears throat]

--have it all right here.

Um...I can see the numbers.

- Oh.
- Maybe it's a typo. I don't...

- Oh, well, it--it's
a family business.

Markets are down,
expenses are up,

and I'm afraid I'm just not
in a position to contribute

this year.

- MICHAEL: [sighs]

- Daddy?

You promised!

You said all
the children will have

a lovely Christmas this year.

[gasps]

[screams]

- [doorbell rings]

- [stutters]
- Uh, I'm...

- Just one minute, okay?

[laughs] Yeah.

- ¶

- So, who can I
make this out to?

- [whistles]

- [doorbell rings]

- [blows air]
- Did it work?

- Yes!

But I'm not sure that was
setting a very good example.

Besides, that's how a lot
of kids will feel if they

have no presents to
open, so, you know...

- Good point.

I think I need an agent.

- [chuckling] I--I think
you're on to something.

In the meantime, we
got our first donation!

- Yes!
- Woo-hoo!

That's you!
- Yes!

- MICHAEL: Good job!

- [indistinct chatter]

- ["Deck the Halls"
plays in background]

- CHLOE: You guys did it!

- MICHAEL: [chuckles]
Operation Santa Claus.

May the money keep pouring in.

- Here, here. [laughs]

- [indistinct chatter]

- One of the things I
did when I was in Afghanistan is

we asked the kids if there was
something specific they wanted.

And we found ways
to track it down.

It wasn't always easy.

- Yeah, but it made
it personal for them.

- That's right, yeah.

Well, I would like to do
the same with our kids,

not just some generic toy we
didn't put any thought into,

you know?

Still a week left
until Christmas.

Plenty of time for
them to write to Santa,

addressed to
Operation Santa Claus.

- I love that.

You know, for such a big guy,
you have a really soft heart.

- [indistinct chatter]

- Don't tell my Army buddies.

- You miss them, huh?

- Yeah. Yeah, I do.

I, uh...I miss our camaraderie.

I miss the accomplishments.

So...thank you for giving me
something meaningful to do,

Chloe.

It's been a big help.
- I'm glad.

- LINDA: Yoo-hoo! Hey!
Oh, I'm sorry we're late.

My shop has never been busier.
[chuckles]

Well, it seems you
two have been inseparable.

- Operation Santa Claus is
keeping us very busy, Mom.

- Hot cider, anything...?

- Yeah, that'd be great thanks.
- Okay.

- LYNN: Well?

- I think I told you, it's work.

I'm serious.
It's what I do.

- Yeah, uh, hanging out
together at social events?

- It's just helping him
assimilate, that's all.

- Well--
- Uh-huh.

- --he seems very nice.
You could do a lot worse.

- You two are hopeless.

- [indistinct chatter]

- General!
- Hello, Chloe.

I've spoken with my superiors
to find some additional funds

for Operation Santa Claus.

No promises, but
I'm working on it.

Also, with the other
business we discussed.

- Thank you, General.

- Um...what other business?

- Well, you can't say anything,
but we're trying to get

Savannah's parents
home for Christmas.

- BOTH: Oh!

- That'd be terrific.

- Well, it's a longshot.

- Uh...General, this
is, uh, my mother, Lynn.

Mom, this is General O'Toole.

- It's a pleasure to
meet you, General.

- Likewise.

- And you know my sister,
Lieutenant Trish Barns.

- Yes, at least one member of
the family is still in uniform.

I knew your husband.
He was a great man.

Great soldier.

- Thank you, General O'Toole.

- Please, just call me Peter.

- Peter O'Toole?
- O'TOOLE: Yes.

Found it rather fitting

since I did three tours
in the Middle East.

- Of course.

That's lovely.

Peter O'Toole, like
"Lawrence of Arabia."

[giggles] Excuse me.

[giggles]

- [chuckles] Excuse me.

- Mom!

- I'm sorry.

I don't know what came over me.

- He's my commanding officer.

Jeez, Mom!

- LYNN: [laughs]

- What--what did I miss?

- [laughs] Whew!

Nothing.
Nothing, it's okay.

[laughs]

- ¶ Dashing through the snow ¶

¶ In a one-horse open sleigh ¶

¶ Over the fields we go ¶

¶ Laughing all the way ¶

¶ Bells are about to ring ¶

¶ Making spirits bright ¶

¶ What fun it is
to ride and sing ¶

¶ A sleighing song tonight ¶

¶

- Well, I had a great time.
Thanks for the invite.

- Hey, me too. I'm, uh...

I'm glad you wanted
to come out with us.

I know it's not always
easy meeting new people.

- Yeah. Having a
good counselor really helps.

- Thanks.

You, uh, need a ride home?

- Uh, no, thanks.

I'm, uh, meeting up
with an old buddy of mine

I haven't seen in a while, so...

- Okay. I will, um...

I'll check in
with you tomorrow, then.

- Okay.

- [indistinct chatter]

- Uh, hey! Um...uh...

I was just
thinking, if you'd like,

I could take a look
at your heater.

You know...I'm feeling like

it might be time to
open up that toolbox again.

- ["Whose Child Is This?"
in background]

- Yeah. I mean,
I guess that would be

part of the whole process,
right? [chuckle]

- Yeah, of course.

- I don't wanna
trouble you, though.

- It's no trouble.

- My car can
be...pretty stubborn.

- Yeah, well, so can I.

- [indistinct chatter]

- Bring her by tomorrow, huh?

- Okay, then.
I'll see you then.

- Looking forward.

- [grunts]

- [car door shuts]

- [car starts]

- [gentle, tender music]

¶

- [jazz version of
"Jingle Bells" in background]

- Hand me a 3/8
socket, please.

- ¶

- Here you go.
- Ah, thank you.

- CHLOE: Did you fix a lot
of old cars in Afghanistan?

- Heh, you'd be surprised.

Clamp?
- Oh.

Here you go.
- Thank you.

- So I'm curious why you
did toy drives over there.

- Well, grew up in foster
care, house to house.

Every Christmas,
I sought out anyone

who was sponsoring toy drives
or any other charity.

I had to fend for myself.

Some years, it was
the only gift I got.

- You were never adopted?

- No.
- I'm sorry.

- No, it's why I joined
the Army when I did.

- So why did you leave?

- Well...

I guess I got...

dinged up a few too
many times, you know?

My best friend got reassigned

and I just felt like I needed
a new challenge, you know?

Change.

Get on with the rest of my life.

- Yeah. Yeah, it's, uh...
it's hard leaving friends.

That was the most
difficult part for me too.

- Some more than others.

- [wrench clicking]

- So this...
this best friend is...

more than just a friend?

- [chuckles] Yeah,
you could say that.

I, uh...I loved her more than
anyone else in this world.

Heck, come to think of it,

I've known her longer
than anyone else in my life.

- Well, why can't
you be with her?

- Like I said, you know,
she was...reassigned.

And when the Army makes
the rules, they stick with it.

- ¶ All is calm ¶

¶ All is bright ¶

¶ Round yon virgin ¶

¶ Mother... ¶

- My favorite Christmas song.

- [chuckles]

- I know, it's corny.

- No. No, it's--it's mine, too.

When I was a kid, at church,
we would all be singing it,

hold candles.

It's what Christmas is for me.

- ¶ ...peace ¶

¶ Sleep in heavenly... ¶

- So, uh, where did you get such
an interest in fixing things?

- Heh.

One of the gifts
I got when I was a kid

was this--this chemistry set.

I had no idea
what to do with it.

Hated chemistry.

So, uh, I told
my foster parents.

This--this really great guy,
he, uh, taught me

how chemistry's a part of
everything around us, right?

Electricity, nature, even
inside of us, all interacting,

all connected to one another.

And I don't know.

That's, uh, always fascinated
me, how we're all, uh,

a part of something
bigger than ourselves.

But, uh...all right.

One last tighten here
and the clamp is on.

Why don't you give it a shot?

- ¶ Christ the Savior... ¶

- [car beeps]

- [heater blows]

- [gasps] Ladies and
gentlemen, we have heat!

- Ah!

- [laughs]
- Ah!

- Yeah, like I said.

Chemistry.

- [sighs]

- [doorbell rings]

- [traffic]

- [doorbell rings]

- I thought your
receptors weren't armed.

- They aren't. I'm just...

I don't know, I'm just...

I'm surprised, you know?
He didn't exactly seem like

a guy in love
with another woman.

- He's not.
- He just told me he was.

- Maybe he was,
but he's not now.

- Why do you say that?

- Because unlike you,
I believe in romance.

And...I don't know, I can
see it happening with you two.

- [sighs] Um...
it doesn't matter.

I'm not even in that place
anyways in my life, so...

- You think I was ready to
get married when I met Dan?

No. It...it just happened.

And honestly, I
couldn't be happier.

- Is he gonna be able to
come home for Christmas?

- No. But it's fine.

I get to see him right
after New Year's, so--

- I love that you're
so happy, Trish.

- I want that for you too.

But if you don't leave
yourself open to it, then...

it's gonna jinx you when it
finally does come around.

- Nah-ah-ah, no.
I don't believe in jinxes.

I don't believe in luck.
I don't believe in--

- TRISH: Romance.

But...listen, Chloe, sometimes
you gotta let your walls down

and just...believe.

- Well? How do I look?

- Uh-huh, ridiculous?

- I think I look adorable.

Let's go kick some butt.

- [chuckles]

- [laughing]

- [thumping]

- Welcome, everyone, to our 15th
annual hot chocolate contest.

- [cheers and applause]

- I think we can agree
that this year

will be another close contest.

- [laughing]

- Our reigning champion,
Charlotte Bennett,

has promised a new
sprinkle, shall we say,

to her consistently
amazing creations.

Our three judges will now
take their places at the table.

We all know Jake Dunlap,

proprietor of
Dunlap Landscaping.

- [cheers and applause]

- MAYOR BETZ:
Marguerite Hennessey

from By the Book Consulting.

- [cheers and applause]
- [laughs]

- Unfortunately, this year
Carol Sallee couldn't make it.

Stepping in is someone
many of you know and respect,

General O'Toole.

- [cheers and applause]

- [gasps]

- [cheerful music]

- Hello, General.

You look...nice.
- Thank you.

- Let the tasting begin!

- [cheers and applause]

- [suspenseful,
Christmassy music]

¶

- [whispering]

- ¶

¶

- Here we go, folks!

Well, some things never change.

The two runners-up
this year again

are Phyllis Redding
and Christi Johnson.

- [cheers and applause]

- In third place,
congratulation to Rita Jones!

- [cheers and applause]

- [laughs]

- MAYOR BETZ: Coming
in first place...

well, this is a surprise.

We have a split
decision this year.

And the deciding vote
was cast by General O'Toole.

And the winner is...

- [drumroll]

- MAYOR BETZ: Lynn Marquee,

owner and operator
of Historic Perk.

- [cheers and applause]

- [laughs]
I can't believe it!

Oh my god!

- Ah, it's the best
hot chocolate in the state!

- The best I've ever had.
- I'm--I'm shocked.

I--I was so rude to
you the other day.

- Well, yes.
But I wasn't gonna let that,

uh, keep me from
being an honest judge.

And...
- [laughs]

- ...in fact, I think
you have a nice laugh.

- [laughs] Thank you!

Finally, the gold!

Mwah!

- [laughing]

- I propose we all go
to dinner and celebrate.

All of us.

- How about we just
make it the four of you?

I have plans.

- You have plans?

- Yes, plans.

Savannah, how about we go
back to Auntie's, yeah?

- Yeah.

- Congrats, Mom.
You deserve it.

- [indistinct chatter]

- Shall we?

- [clears throat]

- ["Jingle Bells" plays]

- Shall we?

- ¶

- [plays "Deck the Halls"]

¶

- [indistinct chatter]
[laughing]

- Ah, to Lynn!

First prize, and well deserved.

- Darn right!

- Congratulations.

- Thank you.
- So happy for you.

So General, how do you
usually spend your Christmas?

- I usually spend it alone.
- Alone?

- Well, it's not as
bad as it sounds.

I'm surrounded by people
every day of the week.

Sometimes that's a
nice time to be...alone.

- Well, you're not spending
it alone again this year!

- Is that an invitation?

- Perhaps it is.

- Mm.
- [laughs]

- All right, who is next?

We need to keep the
Christmas spirit going!

- [clears throat]
- Do you want some bread?

- Oh, I'm okay.
- KARAOKE DJ: Anyone?

Chloe Marquee, is that you?

It is!

Chloe, how about another
rendition of your favorite

Christmas song, huh?
- No, no, no, no.

That was one-time thing, no.

- KARAOKE DJ: Duh, duh,
duh, duh, duh, don't be shy.

You are fantastic.
Come on up here!

- Hold on. Are you--
are you a regular here?

- No. I was...

volunteering for
a fundraiser last week.

And every time
someone went up and sang,

they doubled
their donations, so...

- Why am I not surprised?

- She has a beautiful voice.

- Mom, please don't
encourage him.

- Well, let's hear it.

- Not a chance.

- Oh, come on.

- You know,
I've heard Michael sing

when I toured his
base in Afghanistan.

He's very good as well.

- Oh, let's hear it!

- Not a chance.

- [laughs]

- Come on!
- Come on!

- Get up there.
- Let's go.

- [exaggerated sigh]
- [laughs]

- [intro to
"Silent Night" plays]

- You!
- Get up there, come on!

- [laughs]

- ¶

- ¶ Silent night ¶

¶ Holy night ¶

¶ All is calm ¶

- ¶ All is calm ¶

- ¶ All is bright ¶

- ¶ All is bright ¶

- BOTH: ¶ Round yon virgin ¶

¶ Mother and Child ¶

¶ Holy infant ¶

¶ So tender and mild ¶

- ¶ Sleep in heavenly peace ¶

- ¶ Sleep in heavenly peace ¶

- ¶

- BOTH:
¶ Sleep in heavenly... ¶

¶ ...peace ¶

- [cheers and applause]

- [laughs]

- Ah.
Like, for real real,

that was fantastic.

- [laughs]

- A little rusty.
- Nonsense.

Your voices are
perfect together.

In fact, I think the two of
you would make a perfect--

- Mom!

- [indistinct chatter]

- Chloe, I have an
idea about this party.

I think we should hire a Santa.

Kids should receive
their gifts from him.

I'll, uh, secure
a hangar on base.

We'll have lots of decorations,

the likes of which
no one has ever seen before.

We'll have Santa's chair,
Christmas tree, the whole works.

- I--I think it's a great idea.

I'm just not really sure we
have the budget for that.

- Well, you keep rubbing the
elbows and I'll do the same.

This is too important.

I want this to be the
best Christmas party ever.

- [indistinct chatter]

- Okay.
I mean, I don't know how

we're gonna
pull this off, but, uh...

I say let's do it.

- As do I.

- LYNN: All right!

To Operation Santa Claus.

- [cheering]

- To Operation Santa Claus.

- [glasses clinking]

- Here, here.
- Cheers!

- [laughing]

- [banging on door]

- Yeah, come in!

- [door opens and shuts]

- Hey.
- Hey!

- What are you doing?
- [grunts]

This house needs more
help acclimating than I do.

- Here, take a look.

- MICHAEL: Oh, wow.
That's fantastic!

- Savannah's corralling her
friends to help put them up

all over town and I'm gonna...

Wait, what are those?

- MICHAEL: Uh, yeah, I
found them in the attic.

- Well, now you've
got no excuse, Mister.

- [grunts]
Oh, wow, thank you.

That's--that's awesome.

- [laughing]

- Let's decorate.

- [cheerful
Christmassy music]

¶

- [gasps] Yay!

- Ah!

- It's so pretty.

- ¶

- [indistinct chatter]

- Whoa.
- Yeah?

- Whoa!
- Aah! [laughs]

- [indistinct chatter]

- ¶

- [sighs] Well?

- It is not a house anymore.
It's a home.

- CHLOE: [chuckles]

- So do all returning vets
get this much attention?

- Only the most serious cases.

- Well, guess you better stay
on it a little while longer.

- Oh, yeah.
I think we're at

the most critical juncture.

- ¶

- Christmas snow would
make this perfect.

- I'll put it on
my list to Santa.

- All right.

Here we go.

- ¶

- MICHAEL: Oh, wow.

- ¶

- [traffic]
- [doorbell rings]

- ¶

- Just the two I'm looking for.

Congratulations again, Lynn.

Poor Charlotte is
still recovering.

- Well, uh, I didn't mean
to cause her any harm.

- Oh, nonsense.
It was time for a new champion.

Rightfully deserved.

- Darn tootin'.

- What can we do for you, Mayor?

- This whole
Operation Santa Claus

has really galvanized the town.

And I'd like to parlay that
into a new Christmas tradition:

a town Christmas tree.

We could have a donation box
or a sign with instructions

where people can give money
to the toy drive.

I'll host, of course.

They don't call me the
Jimmy Fallon of Maple Grove

for nothing.

- That's a great idea.
I mean--

- Yeah, no, I--I think
it's a wonderful idea.

Um, but in order to
light the Christmas tree,

the town has to have one.

- Good point.
Well outside our budget.

- I have an idea
where we can find one.

It won't cost us anything.

- I like the sound of that.

- Where?

- I'll show ya. Come on.

- Okay.

- [sighs]
- So are we just supposed to

drag one of these back
by ourselves?

- I contacted a tree company
who's donating their services.

All right, well, this
is the one I'm thinking.

- It's huge!

- MICHAEL: Fun fact: few
trees die from old age.

They die from disease and,
among other things, people.

This one's dying from
the stress of the wind

that's coming in
from the valley.

So...if we can repot
it, move it into town,

it could be their Christmas
tree for years to come.

Trunk's a little crooked, but...

- CHLOE: No, it
gives it character.

It's perfect.

- MICHAEL: Oh, no. Ah.

We...we can't use it.

- Why not?
- [sighs] So this?

It's called a red sun bloom,
and it's extremely rare.

They sometimes grow in the
winter if they have enough

protection from the wind,
and this tree's protecting it.

- So what you're saying is
if--if we take this tree,

it's gonna die?

- Yeah, most likely.

The whole legend about this
flower--they say it represents

love and revival under the
harshest of circumstances.

I mean, it's a--it's a metaphor.

Everyone's duty to protect
the less fortunate.

- You're kidding.
- It's--it's ironic, isn't it?

I mean, us helping others,
us finding this flower?

- Yeah, it's like we were...

like we were
supposed to find it.

- It's proof that love
can survive anything.

- [gentle, tender music]

- Well, we're just gonna have to
unfortunately find another tree.

- [gasps]

- [laughs] Got ya!

- You! I believed you!

- [yells]
- Aah!

- It's a good story,
though, isn't it?

- I will seriously
get you for this!

- MICHAEL: [whoops]
- CHLOE: [screams]

- MICHAEL: [laughs]

- [indistinct chatter]

- I think it is hilarious.

He's flirting.

- I told you, he's in
love with someone else.

- Ah, excuse me, Chloe?
- Yes, hi.

- My name is Tina.
This is my daughter, Emmy.

- Hey.

- We just heard about
Operation Santa Claus.

- Oh, I'm so glad.

- Um, things have been
a little tough this year

and we wanted to thank you.
- You're welcome.

- We also wanted to know

if there was anything
we could to do help.

- Ah, yeah, we could use
all the help we can get.

How about helping us organize
some of these new decorations?

Take these ornaments and go
put it in that bin right there.

- DOUG: Chloe?
- Yeah?

- I got another case for you.

He got back home in
the last couple weeks.

- [helicopter blades whirring]
- What about Michael Fischer?

- Oh, I know.

Operation Santa Claus
is the talk of the town.

I've read your report and
he seems more than capable of

spearheading it
from here on out.

- I think he's
still hurting, Doug.

Look, there's something
I have not cracked about him

and I really wanna
see it through.

- I understand,
but you don't have to

spend every day with him.

And you're gonna
have to let go of

some of this
volunteer work, too.

You're too important here.

- [sighs]

- DOUG: Listen, you understand
this more than anybody

how difficult it is for these
soldiers transitioning back home

for the first time.
They need you.

- [phone rings]

- All right?
I gotta get this.

- [phone rings]

- DOUG: Chloe?
- Yes?

- Great work.

- Thanks.

[sighs]

- ¶

- [knocking]

- Michael?
- Hey, are we still on?

- Oh, I'm so sorry.
I got swamped and...

- What's wrong?

- Oh, uh, my boss reassigned
me to a new case,

says I'm spending too much time
on Operation Santa Claus.

- Well, I thought that
was your job, you know?

Seeing me through this
difficult time?

- Mission accomplished.

At least, that's what
he thinks, anyway.

- And you?

- I think you're doing great.

And, uh, you're gonna have to
see it through on your own.

- [cell phone vibrates]

- I gotta get this, sorry.

[clears throat]

- [gentle, tender music]

- ¶

- [clock ticking]

- ¶

- [knocking]

- Miss Marquee?

- Oh, Chloe. Please.
[laughs]

Hi.
- Hi.

- Have a seat.
[sighs]

- [helicopter blades whirring]

- Welcome home!
- Thank you.

- How are you doing?
- I'm good.

Uh, it's been a bit of a
challenge so far, but, um,

I'm good.

- Yeah, I, uh--I went
through the same thing

a little over a year ago,
so I understand.

- Yeah.

- CHLOE: Do you
have family here?

- No, no, they're
actually not here.

They're in California.

And, uh, it looks I'll be
spending my holidays here.

[chuckles]
- I'm sorry.

That--that can definitely
make the transition

a little bit more difficult.

- Yeah, I guess
that's why I'm here.

Um--well, I mean, I
feel good, excited.

It's just that I feel
like I could use

a little bit
more of a direction.

- Well, have you
thought about maybe

what kind of work
you'd like to do?

- Well, um, one of the things

I wanted to get into
was volunteering.

Um, something specifically for,
like, underprivileged children?

Like maybe a toy drive
or something?

- [chuckles]
- I know it sounds silly, right?

- Uh, no, it doesn't.

Um, are you kidding?
- No, no.

Actually, um, that's always
been a soft spot for me.

But I don't suppose that's what
you do here, though, is it?

Because I feel like that's
exactly what I need in order to

get acclimated back
into civilian life.

- What a coincidence.

- [laughs]

- --Santa is gonna give
pictures of the kids.

- [indistinct chatter]

- You!

- It's--it's--it's
a small world.

What can I say?

Pat and I go way back.

- Wait, you guys
were both in on this?

- I plead the Fifth.
But I meant what I said.

And I'd love to get involved
with Operation Santa Claus.

- Chloe.
- Doug?

- How's it going?
- It couldn't be better.

This is Lieutenant Harlan.

I have found the
perfect thing for him,

and I will personally
oversee his progress.

- Well, great. Lieutenant,
you're in good hands.

- Thank you.

- [chuckles]

- Thanks.
- You're welcome.

- [chuckles]

- [cheerful Christmassy music]

- [indistinct chatter]

- ¶

- Here, try the hot chocolate.

Then tell my mom it's the best
hot chocolate you've ever had.

- Um, thank you,
but I'm--I'm sorry, I can't--

- It's...it's on the house.

- Um, you're so kind.

Um, is the North Pole okay?

- It'll find its way.

- Okay, great.

Okay, let's
get our hot chocolate.

- [indistinct chatter]

- You really do spend half your
day volunteering for one thing

or another, don't you?

- According to my boss,
most of the day, yeah.

- What about time for yourself?
Huh?

Family and friends?

Relationship?

- [indistinct chatter]

- I manage.

- Why so much?

I mean, I--I--I think
it's great,

but...don't you worry
about burnout?

- You asked what my purpose
was when I came back.

I was deployed to so many
places around the world and...

saw just how little they had.

You know, I...I wanted
to make a difference.

- Makes sense.

- It's funny, 'cause when
I'd be home on leave,

people would always
thank me for my service.

And I don't know, I just--

I never thought of it
that way, you know?

The--the Army, this--this
country has given me so much.

I'm the one who feels thankful.

- Paying it forward.

- So to speak, yeah.

- What about--what
about a family?

- [indistinct chatter]

- Someday.

When it's right.

What about you?

- Someday.

When it's right.

- Is that what she wants, too?

- Who?

- The, uh--the woman
that you're in love with.

- [gentle, tender music]

- In--in love with?

- What's her name?

- Her name?

- ¶

- [laughs] You mean--
[laughs]

That's--that's funny.

Uh, her name is--is Otter.

- [laughs]

Otter?
- Yeah.

When she, uh--when
she sleeps on her back,

her feet fold over
like an otter.

That's how she got her name.

Otter.

My Army dog.

- [upbeat music]

- Army dog.

- MICHAEL: Yes.

So, um, you thought--

- [laughing] No, no.

No, no, no.
The--the--the German shepherd

that I saw in the photos, yeah.

No, I, um, uh--
I, um--

I was just teasing.
I, um--can you excuse me?

I--I have to--
I have to go, so...

- [clears throat]

You--I'll finish here.

- [cheerful
military-style music]

- I'm afraid you have me
at a disadvantage, Chloe.

That's well outside my protocol.

- Well, I understand, but
I did a little research.

And Otter's been in
the service for 10 years.

All 10 of those were
with Captain Fischer.

She's gotta be going through
the same withdrawal as he is.

- A highly trained dog like
Otter is a high commodity.

If the Army saw fit
to keep her in service,

they're gonna
stand firm on that.

- [sigh]

- You're fond of
him, aren't you?

Michael.

- I just want him to
have a good Christmas.

He's earned that.

And, uh...yeah, I am.

- [sighs]

All right, I'll make the call.
- [sighs]

- But I've already used a lot of
capital on your other request.

- Is there any update on that?

- No, but I'm still trying.

You haven't said
anything to Savannah.

- Oh, no, I wouldn't wanna
get her hopes up like that.

- Chloe, sometimes I worry
you're getting your hopes up.

- Hmph.

Me too.

Well, you know what, General?

We just need a miracle.
- Or two.

- [indistinct chatter]

- [gentle, tender music]

- I think Santa is going to
have a very busy night.

Are you okay?

- ¶

- It's from Amber Dunlap.
She wants a Raggedy Panda.

Hm. I don't know
what a Raggedy Panda is.

- It's a stuffed animal.

They all have funny
faces and long hair,

and they only eat vegetables.

- Ah, do you have
it on your list?

Okay, well, then what's wrong?
You look sad.

- I asked for a
Raggedy Panda last year.

My mom and dad told me they
couldn't find it anywhere,

which was okay.

Every kid wanted one,
so they were hard to get.

But when I woke up
Christmas morning,

there it was under the tree!

- Your parents must've
worked really hard for that.

- It wasn't them.
It was Santa.

It was the only thing on my
list and Santa got it for me.

- [chuckles] He's
clever that way, huh?

- I only have one thing
on my list this year.

- Sweetie...

- I wrote a letter to
Santa--the real Santa.

I told him all about
Operation Santa Claus

and how we're helping him
so that way,

it'll be easy for him
to deliver all the presents.

And that way,
he'll have enough time

to bring my
mommy and daddy home.

- I think that's a really tall
order for Santa to fulfill

that kind of wish, Sweetie.

- I thought so.

- Oh, honey, I know
it's hard, okay?

But think about this:

you and I would have never
become such good friends.

And that is the
greatest Christmas gift

I could ever have.

- I'm glad we're friends, too.

- ¶

- You have two
very lucky parents.

- ¶

- [indistinct chatter]

- ¶

- CHLOE: So he can
be there by 5:00?

- WOMAN ON PHONE:
Any time you like?

- And he's good?
- WOMAN: Oh, yeah.

He's the best Santa
helper we've ever had.

Everyone just loves him.
- Okay, great.

I will send over
all the details.

Oh, and don't forget, I'm gonna
send the names of the kids,

the presents they asked for,
and then a few photos

so he can recognize
a few of them by sight.

- WOMAN: Oh, he'll be thrilled.
I'll look for your email.

Thank you so much.
- All right, great, thank you.

Bye bye.
- DOUG: Hey, Chloe.

What's the status on
Lieutenant Harlan?

- I will have a report
on your desk tomorrow.

I gotta run. Sorry!

- [uplifting
Christmassy music]

¶

- We have less than 24 hours
until the kids start lining up

to see Santa and
receive their presents.

- We're doing great.

- You're right.
I mean...look at this place.

It already looks
incredible, so...

- It does.

It really does.

- [cell phone vibrates]
- Hey, this is Chloe?

- JENA: Hi, this is Jena Walz.

I'm afraid Santa's reindeer

have come down with
a wee bit of a cold

and will not be able
to get Santa

to your Christmas Eve party
tomorrow.

- Oh, I'm--I'm sorry, what?

- JENA: I know, he just called.

- So Santa's not coming.

- JENA: We apologize
for any inconvenience.

- Any inconvenience?

I--I--I'm sorry, I don't--
I don't think you understand.

We have to have Santa.

I don't care if his
reindeer are sick.

Fly Santa here on
a magic carpet.

- JENA: All our other
Santas are booked right now.

But I do have you
on a waiting list.

- Christmas is tomorrow.

These kids are
gonna be devastated.

- JENA: I'm sorry.
Merry Christmas.

- [hangs up]

- [laughs]
I'm--I'm sorry.

Did that just happen?

- It did.
Uh, but it's okay.

We're gonna--
let's just talk this out.

Um...

- Okay.

New objective.

Operation Find Santa.

- I like it.

I'm gonna make some calls.

- Find Santa. Find Santa.

Okay. Easy.

- [cheerful,
Christmassy music]

¶

- Yes!

- ¶

- They're all here?
- Every single of them.

Santa didn't miss a thing.
- Oh!

- ¶

- Looks good.

Hey.

- Anything?
- No.

I, uh, checked social
media, called the agencies.

I even tried finding
a Santa suit

that one of us
could dress up in.

Nothing.

- Well, we are
running out of time.

- I don't know what to do.
I--I don't know.

- We'll, uh--we'll just have to
explain that it's a busy time

for Santa and that he
can't make it in person.

I mean, the kids will
understand, I think.

- Just won't be the same.
- No, it won't.

But all things
considered, I mean...

we've done a heck
of a job, you know?

This is gonna be
the best Christmas

these kids have ever had.

Trust me.
- Yeah.

Yeah, you know what?
You're right.

You're right.

- Your men did a good job.

It looks beautiful.

- [gasping, exclamations]
[indistinct chatter]

- Uh...come on!

- [sighs] Okay.

Um...

I have an idea.

I'm guessing we
overloaded the breakers.

No biggie. But...

it depends on whether
we just tripped a circuit

or damaged that.
- What if it's damaged?

- We won't be lucky enough
to find enough generators

to power this hangar.

- [sighs]

- All right.

The main breaker.

All these tiny little atoms
bouncing off of each other.

Invisible to the naked eye,

but powerful enough to turn

the darkness..into light.

- [click]

- [buzzing]

- [sighs in relief]

Okay.
- That was it?

- Add it to the list
of miracles, General.

- [cell phone vibrates]
- Well, huh!

Oh. General O'Toole?

Oh. Fantastic.

You're gonna make
a lot of people very happy.

- Hey, come on.
I have a surprise for you.

- [gentle, tender music]

- Look who made it.
- [gasps]

- Ho, ho, ho!

- What?

- You're Chloe!

And Michael.

It's so good to meet you both.

- I don't--I don't understand.

I was told there wasn't
anyone available.

- Well, I have to say
it wasn't exactly easy.

But I'm glad to
lend a helping hand.

By the way, Operation
Santa Claus?

Brilliant!

Oh, do you mind if
I use it next year?

The reindeer are getting
frustrated by the work load.

Ho, ho, ho, ho!

- Uh, yeah,
it's--it's--it's all yours.

Um, come on, I'll show
you where to get started.

Okay.

There.

- [inspirational
Christmassy music]

- All right, guys, come on down.
And Santa's right there.

All right.
Merry Christmas.

How you doin'?
Great, great.

- [cheerful
Christmassy music]

- [screaming]

- ¶

- Jason Fromm!

You've been such a
good boy this year.

Merry Christmas, Jason.

- ¶

- Now, I know you!

Emmy!

What do we have for you?

- ¶

- Now let's not forget
about your mother.

- I don't think we have a
gift for their moms, Santa.

- I'm sure I saw one.

Down there.

- ¶

- Don't be shy!

You do so very well
by your daughter.

She is lucky to
have a mother like you.

Merry Christmas.

- [sighs]
Thank you, Santa.

- You're welcome.

- ¶

- I didn't think we got
anything for the parents.

- Yeah, I didn't either.

- ¶

- Amber?

- He is really good.

- Merry Christmas.

- How could he possibly remember
so many names so quickly?

- Yeah...I don't know.

I--yeah, there's
a--there's a list or...

- ¶

- Santa?
- Yes?

- Did you get my letter?
- Of course I did.

- I guess there was
nothing you could do.

- It's been a very busy
time of year, Savannah.

- I understand.

- [gentle, tender music]

- Oh my goodness.

- Hey, is that really them?

- Yeah.

- [indistinct chatter]

- ¶

- Look over there.

- Oh, baby!

- Mommy! Daddy!

- [cries]

- Ho, ho, ho, ho, ho!

- [inspirational
Christmassy music]

- Welcome home, Mom.

- ¶

- Thank you.
- You're welcome.

- ¶

- How did you pull this off?

- Honestly?
I have no idea.

- [sighs]

- ¶

- [ding]

- ¶

- Merry Christmas!

Merry Christmas.

- [chuckles]

- [indistinct chatter]

- CHILDREN: Bye, Santa!

- You're welcome to stay.

- Oh, thank you, Chloe.

But I have quite a
busy night ahead of me.

- You really saved the day.

- Oh, no, no.

It is you who saved the day.

You know, the work I do
isn't limited to just the elves

and gifts and
sleigh ride every year.

It's also about inspiring
people like yourself.

All your volunteer work,
reuniting families,

all the work you do
is an extension of me.

And I can't do that
without people like you.

- How do you know
so much about me?

- [laughing] Oh!

Chloe, it's there
for all to see.

Either way, that Christmas snow?

Still working on it.

- [laughs]

- Oh, leaving already?

- Yeah.
- [sighs]

- Funny guy.

- [cell phone vibrates]

- [clears throat]

Oh, that's strange.
- What?

- It's from the agency.
Found a Santa.

Wondering if we still
want to hire him.

- If he didn't come
from the agency,

then...where did he come from?

- SANTA: Ho, ho, ho, ho!
- [tinkling]

- No!

- Couldn't be.

- ¶

- Heh.

- You know, I, uh...

I was thinking about something.

Neither one of us brought
a date to this party.

- Well, there's a very
simple reason for that.

- And that is...?

- Well, neither of us sought
out someone else because

we subconsciously hoped
the other wouldn't either.

The problem for
both of us, however,

is that by lowering
our defenses,

it can cause us to feel
threatened and unsafe,

which is why neither of us
considered the alternative.

- Which is?

- [inspirational music]

¶

- I told you I'd get you back.

- ¶

- What happened to disarming
her neuroreceptors?

- [chuckles] Chemistry.

Our work here is done.

- [chuckling]

- ¶

¶ O, holy night ¶

¶ The stars are
brightly shining ¶

¶ It is the night ¶

¶ Of our dear Savior's birth ¶

¶ Long lay the world ¶

¶ In sin and error pining ¶

¶ 'Til He appeared ¶

¶ And the soul felt its worth ¶

¶ A thrill of hope ¶

- [doorbell rings]

- Are we, uh--are
we expecting anyone?

- Lieutenant Harlan is
gonna join us--wasn't he?

- He said he had an assignment,
thought he wouldn't make it.

- Mm. I, uh--I wonder what
kind of assignment that was.

- [door closes]
- What?

What are you guys...
- PAT: Hello?

- [gentle, tender music]

- [Otter whines, pants]

- Otter!

- ¶

- [Otter whines]

- Hi!

Good girl.

Oh, who's such a good girl?

Oh, yes, I missed you so much!

[laughs] Oh! Oh, my girl!

- ¶

- [Otter whines]

- ¶

- [Otter whines]
- You're a good girl.

You guys all knew about this?

- Well, we didn't know for
sure until this morning.

It was all Chloe's doing.
[chuckles]

- [sighs]

Such a good girl.

- ¶

- Thank you.

- Welcome home, Soldier.

- [inspirational
Christmassy music]

¶

¶

¶

- [cheerful
Christmassy music]

¶

¶

- [gentle, tender music]

¶

¶