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1
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[bright tone]
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- I want some!
3
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- It's the Monopoly game,
only at McDonald's!
4
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With over 50 million prizes,
it's supersized excitement...
5
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- Monopoly.
Do not pass "Go."
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00:00:29,923 --> 00:00:31,547
Go directly to McDonald's.
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- If you were around
back in the '90s...
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00:00:34,297 --> 00:00:36,923
- Now at McDonald's,
Monopoly is more than a game!
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You can play it...
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- You heard it everywhere.
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- The game Monopoly
is back at McDonald's,
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bigger and better than ever.
13
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- This year,
there's more prizes than ever.
14
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- McDonald's ran
the Monopoly game for years.
15
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- Hey, collect
the right game pieces...
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- And win $2 million.
- [gasps]
17
00:00:56,297 --> 00:00:57,839
- But no one...
18
00:00:57,923 --> 00:01:03,506
knew the truth about
the game being played.
19
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No one.
20
00:01:04,881 --> 00:01:07,881
["Been Caught Stealing"
by Jane's Addiction]
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♪ ♪
22
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- People everywhere
are winning big!
23
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- ♪ I've been
caught stealing ♪
24
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♪ Once when I was five ♪
25
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♪ I enjoy stealing ♪
26
00:01:18,297 --> 00:01:20,422
- The McDonald's prizes
could be cars,
27
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boats, $100,000
up to the million dollars.
28
00:01:24,881 --> 00:01:27,089
- ♪ When I want
something, man ♪
29
00:01:27,172 --> 00:01:28,839
♪ I don't wanna pay for it ♪
30
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- But from 1989 to 2001...
31
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- ♪ Hey! ♪
- I won a Dodge Viper!
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- There were no
legitimate winners
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of the high value game pieces
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in the McDonald's
Monopoly game.
35
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I mean, how crazy
bullshit is that?
36
00:01:46,589 --> 00:01:48,756
[laughing]
37
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- ♪ It's mine ♪
38
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[dramatic music]
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♪ ♪
40
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[waves crashing]
41
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[eerie music]
42
00:02:55,172 --> 00:03:02,255
♪ ♪
43
00:03:03,214 --> 00:03:06,631
- Jacksonville FBI had
a little bit of a reputation
44
00:03:06,714 --> 00:03:10,839
of being a Sleepy Hollow
retirement office.
45
00:03:10,923 --> 00:03:14,547
There was a slower
attitude there.
46
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Very undersized.
47
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You know, a fraction
48
00:03:17,214 --> 00:03:19,964
of a Miami or an Atlanta
or something like that,
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spread, you know--
spread very thin.
50
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[light suspenseful music]
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♪ ♪
52
00:03:29,923 --> 00:03:32,923
At the time, in 2001,
I supervised a squad
53
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of approximately 12 agents
charged with investigating
54
00:03:36,631 --> 00:03:38,881
white-collar crime,
bank fraud,
55
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healthcare fraud,
public corruption.
56
00:03:41,839 --> 00:03:43,422
Even before I got there,
57
00:03:43,506 --> 00:03:46,214
I kept hearing about
this legendary guy, Rick Dent,
58
00:03:46,297 --> 00:03:49,756
mid-career senior agent
and his partner Doug Mathews,
59
00:03:49,839 --> 00:03:52,214
a newly assigned agent
to the division.
60
00:03:52,297 --> 00:03:54,547
- I'm Special Agent Mathews.
61
00:03:54,631 --> 00:03:56,714
When you pull Jacksonville
as an office you're going to,
62
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I know what I heard was,
"Good luck with that."
63
00:03:59,464 --> 00:04:02,547
For big cases, man, you are--
you're like duct-taping stuff
64
00:04:02,631 --> 00:04:05,381
together just 'cause
you wanna make it happen.
65
00:04:05,464 --> 00:04:08,047
That's the type
of division you were in.
66
00:04:08,798 --> 00:04:12,589
I was lucky to link up
with Rick Dent early on
67
00:04:12,673 --> 00:04:16,506
and have him as the old guard,
you know, my training agent.
68
00:04:17,297 --> 00:04:20,673
He's a mathematician and has
about as much personality
69
00:04:20,756 --> 00:04:23,214
as this piece of wood
right here.
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00:04:23,297 --> 00:04:24,964
Very matter of fact.
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00:04:25,047 --> 00:04:26,964
And so he and I were
kind of opposites there.
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You know, I'm always looking
for another fun ride, right?
73
00:04:30,005 --> 00:04:31,589
If you guys get to Rick Dent,
74
00:04:31,673 --> 00:04:33,214
I'm telling you
he's gonna be...
75
00:04:33,297 --> 00:04:34,547
"Yes."
76
00:04:34,631 --> 00:04:36,339
"No."
77
00:04:36,422 --> 00:04:37,798
"Don't recall."
78
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♪ ♪
79
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[light music]
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The priority for the FBI
81
00:04:52,422 --> 00:04:55,589
at that particular juncture
was healthcare fraud.
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♪ ♪
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We're working a one-
to three-year type case.
84
00:05:01,547 --> 00:05:03,130
That's a long time.
85
00:05:03,214 --> 00:05:05,464
Sometimes I have that ADD thing
86
00:05:05,547 --> 00:05:07,798
of the shinier object
or whatever.
87
00:05:07,881 --> 00:05:11,047
So I see this note
in the corner part of his desk,
88
00:05:11,130 --> 00:05:15,297
and all I saw was
"McDonald's Monopoly Fraud?"
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00:05:15,381 --> 00:05:16,798
with a question mark.
90
00:05:16,881 --> 00:05:19,422
And I go, "What is that?"
91
00:05:21,089 --> 00:05:22,214
'Cause I'm bored to death
92
00:05:22,297 --> 00:05:24,005
of this healthcare garbage,
right?
93
00:05:24,089 --> 00:05:27,464
It's important,
but I was ready to move on.
94
00:05:27,547 --> 00:05:29,964
I go, "Is this the McDonald's
Monopoly game?"
95
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He was like, "Yeah.
96
00:05:32,089 --> 00:05:33,881
Eventually I was gonna
get around to it."
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♪ ♪
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So what he told me was
that there was an individual
99
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who had called in
and had this story
100
00:05:41,839 --> 00:05:44,923
that the Monopoly game
was fixed.
101
00:05:45,005 --> 00:05:46,506
♪ ♪
102
00:05:46,589 --> 00:05:48,506
That was pretty much it.
103
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I go,
"Give me that damn thing.
104
00:05:50,589 --> 00:05:52,506
I'm gonna go check this out."
105
00:05:52,589 --> 00:05:53,839
I'm seeing the fun
meter with that.
106
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Like, that's gotta be
more fun than this shit
107
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that I'm looking at.
108
00:05:58,381 --> 00:06:02,297
Dent thought it was
just some BS story...
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00:06:02,381 --> 00:06:04,255
so, "Pfff, this--yeah, here.
110
00:06:04,339 --> 00:06:06,923
Run with this for a little bit,
young man."
111
00:06:08,506 --> 00:06:12,589
I contacted the source
of this call,
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00:06:12,673 --> 00:06:13,673
and the source
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gave me three names
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that were previous
million-dollar winners
115
00:06:19,923 --> 00:06:22,589
and said,
"I know this is fixed because
116
00:06:22,673 --> 00:06:24,506
"these people are related.
117
00:06:24,589 --> 00:06:26,047
"They're on
the family tree somehow.
118
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With all different names."
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00:06:28,047 --> 00:06:31,214
And the person
who's controlling this
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was this nebulous name
of Uncle Jerry.
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♪ ♪
122
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So I come back, like,
I'm excited right?
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I got the biggest case
ever, right?
124
00:06:41,798 --> 00:06:44,297
And I said, "Look,
all million-dollar winners.
125
00:06:44,381 --> 00:06:45,881
"We need to be on this.
126
00:06:45,964 --> 00:06:47,589
Screw that health--" I think
I probably said that.
127
00:06:47,673 --> 00:06:49,547
"Screw that healthcare shit
we're working, right?"
128
00:06:49,631 --> 00:06:51,047
Or something like that.
[laughs]
129
00:06:51,130 --> 00:06:52,589
I don't--Rick,
I don't know if that was it,
130
00:06:52,673 --> 00:06:54,422
or I know you would
never agree with that.
131
00:06:54,506 --> 00:06:57,047
But like any senior agent
goes--
132
00:06:57,130 --> 00:06:59,005
and this happens
even in today's Bureau.
133
00:06:59,089 --> 00:07:00,631
The new young guy goes out
134
00:07:00,714 --> 00:07:02,714
and finds a nice piece
of gold.
135
00:07:02,798 --> 00:07:04,714
The old agent goes,
136
00:07:04,798 --> 00:07:06,714
"Give me that back,
and let me look at this."
137
00:07:06,798 --> 00:07:08,839
[laughing]
That's about how it was.
138
00:07:11,631 --> 00:07:13,756
- Truth be told,
I was a little skeptical.
139
00:07:13,839 --> 00:07:16,714
You know, fast food,
promotional game fraud
140
00:07:16,798 --> 00:07:19,547
was not making any list
of priorities anywhere.
141
00:07:19,631 --> 00:07:21,422
I don't think anybody
had really even seen anything
142
00:07:21,506 --> 00:07:23,422
like this before, so...
143
00:07:23,506 --> 00:07:27,047
there's always a risk that I
turn these guys loose on this,
144
00:07:27,130 --> 00:07:28,881
and it turns out
it's not true
145
00:07:28,964 --> 00:07:30,881
and that I've expended
resources,
146
00:07:30,964 --> 00:07:33,047
but you know,
I think we all realized...
147
00:07:33,130 --> 00:07:37,714
if this is true, this is,
you know--this is big.
148
00:07:37,798 --> 00:07:40,839
- What Rick did was
immediately get in touch
149
00:07:40,923 --> 00:07:44,631
with the U.S. Attorney's
Office and Mark Devereaux,
150
00:07:44,714 --> 00:07:47,297
'cause if you don't have
an interest from a prosecutor,
151
00:07:47,381 --> 00:07:48,756
you're wasting your time.
152
00:07:48,839 --> 00:07:51,798
[funky music]
153
00:07:51,881 --> 00:07:55,714
♪ ♪
154
00:07:55,798 --> 00:07:58,297
Devereaux was the go-to guy
155
00:07:58,381 --> 00:08:01,839
that prosecuted
all of our white-collar stuff.
156
00:08:01,923 --> 00:08:03,798
- If there's a chance
this thing can be indicted,
157
00:08:03,881 --> 00:08:06,464
prosecuted,
even if it's a difficult case,
158
00:08:06,547 --> 00:08:07,964
he's gonna be the guy to do it
159
00:08:08,047 --> 00:08:10,005
because he's the guy
behind the wheel.
160
00:08:10,089 --> 00:08:13,381
♪ ♪
161
00:08:13,464 --> 00:08:17,631
- That part of the sell,
to get that prosecutor on was--
162
00:08:17,714 --> 00:08:19,673
that was a big deal.
163
00:08:19,756 --> 00:08:23,005
I don't know if Devereaux
knew what Monopoly game was.
164
00:08:23,089 --> 00:08:24,547
I have no idea.
165
00:08:24,631 --> 00:08:26,881
You know, I think
he was a Burger King guy.
166
00:08:27,005 --> 00:08:28,047
I don't know.
167
00:08:28,130 --> 00:08:33,589
♪ ♪
168
00:08:37,172 --> 00:08:40,756
- My name's Mark Devereaux,
Assistant U.S. Attorney
169
00:08:40,839 --> 00:08:42,631
for almost 30 years.
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00:08:42,714 --> 00:08:44,589
In this case,
it was, you know,
171
00:08:44,673 --> 00:08:47,005
I don't know if this is real,
or don't know
172
00:08:47,089 --> 00:08:50,047
if it's just somebody
trying to get family members
173
00:08:50,130 --> 00:08:52,381
somehow interviewed
and get 'em in trouble.
174
00:08:52,464 --> 00:08:54,714
[dramatic music]
175
00:08:54,798 --> 00:08:57,464
But lo and behold...
176
00:08:57,547 --> 00:09:02,798
when we received
a list of all the winners,
177
00:09:02,881 --> 00:09:06,005
we were able to show,
through different databases,
178
00:09:06,089 --> 00:09:08,714
that these individuals
were related.
179
00:09:08,798 --> 00:09:10,923
They had family connections
180
00:09:11,005 --> 00:09:13,005
in the local
Jacksonville area.
181
00:09:13,089 --> 00:09:14,506
In my world,
182
00:09:14,589 --> 00:09:17,547
you don't believe
in coincidences very much.
183
00:09:17,631 --> 00:09:21,923
And the chance of having
numerous family members
184
00:09:22,005 --> 00:09:26,005
and relatives win the game
was just astronomical.
185
00:09:26,089 --> 00:09:31,714
♪ ♪
186
00:09:31,798 --> 00:09:35,089
Basically, you've got
less of a chance than you do
187
00:09:35,172 --> 00:09:37,589
of getting struck
by lightning in Florida.
188
00:09:37,673 --> 00:09:41,089
[thunderclap]
189
00:09:41,172 --> 00:09:44,714
At that point in time,
we knew there was a problem.
190
00:09:44,798 --> 00:09:48,881
How big was that problem?
We had no idea.
191
00:09:48,964 --> 00:09:50,172
- The information
that we were compiling
192
00:09:50,255 --> 00:09:52,756
is that their contest
had been infected
193
00:09:52,839 --> 00:09:56,756
years before we became aware.
194
00:09:56,839 --> 00:09:59,422
- I mean, we're talking,
you know, altogether,
195
00:09:59,506 --> 00:10:01,547
potentially hundreds
of millions of dollars
196
00:10:01,631 --> 00:10:03,172
of these prizes.
197
00:10:03,255 --> 00:10:06,464
Well, how much of that
is fraud?
198
00:10:06,547 --> 00:10:07,756
♪ ♪
199
00:10:07,839 --> 00:10:10,923
- Once Devereaux said, "Yeah,
I'm interested in this,"
200
00:10:11,005 --> 00:10:13,381
he's on for everything.
201
00:10:13,464 --> 00:10:16,381
All the strategy sessions.
202
00:10:16,464 --> 00:10:19,339
Some prosecutors,
you see that space, you know.
203
00:10:19,422 --> 00:10:21,756
Devereaux, you got no space.
204
00:10:21,839 --> 00:10:23,881
Right all up in there
with you.
205
00:10:23,964 --> 00:10:25,923
♪ ♪
206
00:10:26,005 --> 00:10:30,589
- So we start with where
could there be the opportunity
207
00:10:30,673 --> 00:10:34,214
to steal the game piece?
208
00:10:34,297 --> 00:10:37,964
- We weren't sure
if there was somebody inside
209
00:10:38,047 --> 00:10:40,631
with McDonald's,
where that person was,
210
00:10:40,714 --> 00:10:45,089
how many,
and how far that went.
211
00:10:45,172 --> 00:10:47,297
- How many suspects
do we have?
212
00:10:47,381 --> 00:10:50,297
We have to figure out
who makes the cups,
213
00:10:50,381 --> 00:10:52,089
who makes the fry box,
214
00:10:52,172 --> 00:10:55,297
who makes these game pieces
that you would pull off--
215
00:10:55,381 --> 00:10:59,464
how many people
are in this chain?
216
00:10:59,547 --> 00:11:00,839
- There's all
kinds of possibilities.
217
00:11:00,923 --> 00:11:03,923
This could be the driver,
the delivery people,
218
00:11:04,005 --> 00:11:06,839
people in the factory,
or even, you know,
219
00:11:06,923 --> 00:11:09,881
somebody in corporate
at McDonald's.
220
00:11:09,964 --> 00:11:13,297
- We didn't close out anyone.
221
00:11:13,381 --> 00:11:16,589
♪ ♪
222
00:11:16,673 --> 00:11:19,839
- So there reached a point
where there was a ton
223
00:11:19,923 --> 00:11:24,089
of questions, but it was,
I mean, very difficult
224
00:11:24,172 --> 00:11:28,839
to pursue that further without
putting some action to it.
225
00:11:28,923 --> 00:11:30,881
There wasn't a lot of, like,
let me just, you know,
226
00:11:30,964 --> 00:11:32,798
at the time get on
the Internet and do some--
227
00:11:32,881 --> 00:11:34,297
there wasn't a lot of that.
228
00:11:34,381 --> 00:11:36,839
♪ ♪
229
00:11:36,923 --> 00:11:40,547
- We clearly had
to start somewhere,
230
00:11:40,631 --> 00:11:44,589
but without
compromising the case.
231
00:11:44,673 --> 00:11:46,005
♪ ♪
232
00:11:46,089 --> 00:11:50,798
So we needed a source
of information on the inside.
233
00:11:50,881 --> 00:11:53,547
- There was a big decision
to be made, and that was:
234
00:11:53,631 --> 00:11:55,547
do we contact McDonald's?
235
00:11:55,631 --> 00:11:59,005
Because we just ran
into a dead end.
236
00:11:59,089 --> 00:12:01,839
- I was sitting back going,
"Don't let 'em know.
237
00:12:01,923 --> 00:12:05,214
I don't want them involved yet.
Way too soon."
238
00:12:05,297 --> 00:12:07,464
But that's me.
And I was--that was just one
239
00:12:07,547 --> 00:12:10,631
little tiny voice, and I mean
tiny when I say that.
240
00:12:10,714 --> 00:12:13,464
- Of course there's
a possibility that somebody
241
00:12:13,547 --> 00:12:18,130
in McDonald's is involved
or knows about this
242
00:12:18,214 --> 00:12:20,381
and is looking
the other way,
243
00:12:20,464 --> 00:12:22,506
but that was a risk
we were willing to,
244
00:12:22,589 --> 00:12:24,714
you know, ultimately
willing to take.
245
00:12:24,798 --> 00:12:27,631
♪ ♪
246
00:12:29,297 --> 00:12:32,214
- We didn't want to alert
247
00:12:32,297 --> 00:12:34,339
too many people at McDonald's,
248
00:12:34,422 --> 00:12:38,839
so we contacted their
head of global security,
249
00:12:38,923 --> 00:12:41,964
Rob Holm, and told him that,
250
00:12:42,047 --> 00:12:45,464
"It would probably be best for
you to come to Jacksonville."
251
00:12:45,547 --> 00:12:47,422
Didn't tell him why.
252
00:12:47,506 --> 00:12:51,172
Just told him,
"You have to come and see us."
253
00:12:51,255 --> 00:12:54,297
That this was
need-to-know only.
254
00:12:54,381 --> 00:12:57,923
Do not tell anybody
you're coming to see the FBI,
255
00:12:58,005 --> 00:13:00,422
to keep it quiet.
256
00:13:00,506 --> 00:13:03,172
McDonald's sent three people
257
00:13:03,255 --> 00:13:06,506
and I personally picked them
up here in Jacksonville,
258
00:13:06,589 --> 00:13:10,964
and we drove over to the FBI
office in the morning.
259
00:13:11,047 --> 00:13:14,839
Mostly it was just,
"Welcome to Jacksonville,"
260
00:13:14,923 --> 00:13:16,339
this and that.
261
00:13:16,422 --> 00:13:19,047
Didn't even explain
to them what we had.
262
00:13:19,130 --> 00:13:21,589
♪ ♪
263
00:13:21,673 --> 00:13:25,172
We got to the FBI office...
264
00:13:25,255 --> 00:13:28,339
♪ ♪
265
00:13:28,422 --> 00:13:31,339
Took 'em up
to the conference room...
266
00:13:31,422 --> 00:13:34,214
♪ ♪
267
00:13:34,297 --> 00:13:36,839
- You know, you're evaluating
their body language
268
00:13:36,923 --> 00:13:38,422
or whether they're twitching.
269
00:13:38,506 --> 00:13:40,047
Are they genuine?
Are they legitimate?
270
00:13:40,130 --> 00:13:42,756
Or is there--you know, is there
something else going on here?
271
00:13:42,839 --> 00:13:45,756
- At that point,
we did not know
272
00:13:45,839 --> 00:13:47,964
if McDonald's was involved.
273
00:13:48,047 --> 00:13:51,506
Every organization
can have a bad apple.
274
00:13:51,589 --> 00:13:53,881
♪ ♪
275
00:13:53,964 --> 00:13:56,339
- This part
of the investigation
276
00:13:56,422 --> 00:13:58,881
was extremely boring to me.
277
00:13:58,964 --> 00:14:00,964
Like, I don't want
anything to do with this.
278
00:14:01,047 --> 00:14:03,005
"Call me when it's over, Rick,"
right?
279
00:14:03,089 --> 00:14:05,923
And--which was sort
of my M.O. a lot of times.
280
00:14:06,005 --> 00:14:07,714
It's way too slow for me,
281
00:14:07,798 --> 00:14:09,714
but I was--"No, you gotta
be here for that."
282
00:14:09,798 --> 00:14:12,547
And I so I think I showed up.
I might've had a gold suit on.
283
00:14:12,631 --> 00:14:15,589
[brassy music]
284
00:14:15,673 --> 00:14:17,339
♪ ♪
285
00:14:17,422 --> 00:14:19,214
I had it in the closet,
286
00:14:19,297 --> 00:14:20,714
and I thought,
"This is a great opportunity,
287
00:14:20,798 --> 00:14:22,964
when it's like a golden
fry suit," right?
288
00:14:23,047 --> 00:14:25,381
Man, when I wore that
in there, Mark Devereaux,
289
00:14:25,464 --> 00:14:28,130
if he could've ripped it off
with his hands, he would have.
290
00:14:28,214 --> 00:14:29,839
He goes, "Are you kidding me?"
291
00:14:29,923 --> 00:14:31,339
But I had a white
shirt on, right?
292
00:14:31,422 --> 00:14:32,798
So I thought I was safe.
293
00:14:32,881 --> 00:14:34,631
[laughs]
I wasn't.
294
00:14:35,631 --> 00:14:40,506
- Doug has quite a wardrobe,
and there he is sitting there.
295
00:14:40,589 --> 00:14:41,714
And lo and behold,
he looks like
296
00:14:41,798 --> 00:14:44,339
he's a manager of a McDonald's.
297
00:14:44,422 --> 00:14:46,714
♪ ♪
298
00:14:46,798 --> 00:14:48,881
- They thought it was cool.
299
00:14:48,964 --> 00:14:50,881
[laughing]
300
00:14:50,964 --> 00:14:52,381
I'm kidding.
301
00:14:52,464 --> 00:14:55,798
So when you're there
in that meeting, very tense.
302
00:14:55,881 --> 00:15:00,547
- I went up to a whiteboard
and started putting names down.
303
00:15:00,631 --> 00:15:04,005
[dramatic music]
304
00:15:04,089 --> 00:15:08,255
And I asked,
"Do you recognize the names?"
305
00:15:09,464 --> 00:15:11,673
- "No, sir."
306
00:15:11,756 --> 00:15:13,464
"All these people
307
00:15:13,547 --> 00:15:16,631
are winners on your
promotional games."
308
00:15:16,714 --> 00:15:18,673
♪ ♪
309
00:15:18,756 --> 00:15:21,381
And then I started
drawing lines
310
00:15:21,464 --> 00:15:24,798
of family connections
and relationships.
311
00:15:24,881 --> 00:15:26,255
♪ ♪
312
00:15:26,339 --> 00:15:28,339
- Devereaux's putting it
right on the whiteboard there.
313
00:15:28,422 --> 00:15:30,214
"Well, did you know this?
Do you know this?"
314
00:15:30,297 --> 00:15:31,756
Brothers, sisters, cousins,
315
00:15:31,839 --> 00:15:34,089
a mother-daughter,
that type thing.
316
00:15:34,172 --> 00:15:38,673
- This person is married
to this person's daughter.
317
00:15:38,756 --> 00:15:41,506
And the names, the last names,
were all different.
318
00:15:42,589 --> 00:15:47,381
And I remember it was
literally jaws on the table.
319
00:15:47,464 --> 00:15:50,047
They just could not believe it.
320
00:15:50,130 --> 00:15:53,005
- Even though we had,
it looked like,
321
00:15:53,089 --> 00:15:55,255
our corporate victim
here of McDonald's,
322
00:15:55,339 --> 00:15:56,631
are they truly a victim?
323
00:15:56,714 --> 00:15:58,464
I mean, there's always that.
324
00:15:58,547 --> 00:16:03,047
♪ ♪
325
00:16:03,130 --> 00:16:04,756
And so, there was
more information there
326
00:16:04,839 --> 00:16:06,297
than I would've
probably put out there.
327
00:16:06,381 --> 00:16:07,964
Certainly enough
for them to see,
328
00:16:08,047 --> 00:16:09,631
"Wow, yeah, we have an issue."
329
00:16:09,714 --> 00:16:12,964
- Everybody agreed that
we needed to keep this circle
330
00:16:13,047 --> 00:16:16,089
of individuals
that had this knowledge
331
00:16:16,172 --> 00:16:19,839
to the absolute minimum.
332
00:16:19,923 --> 00:16:22,464
- You know, Devereaux
was doing most the talking
333
00:16:22,547 --> 00:16:25,255
as he usually does,
and it just seemed like
334
00:16:25,339 --> 00:16:28,130
this meeting just took forever.
335
00:16:28,214 --> 00:16:29,464
I don't even know
if I was hungry;
336
00:16:29,547 --> 00:16:32,422
I might've been hungry
twice in that meeting.
337
00:16:35,172 --> 00:16:37,130
- Proving this case
historically,
338
00:16:37,214 --> 00:16:40,047
which is what we traditionally
did in white-collar cases
339
00:16:40,130 --> 00:16:41,297
when you rely on paperwork,
340
00:16:41,381 --> 00:16:42,923
you rely on
witness interviews,
341
00:16:43,005 --> 00:16:46,506
you rely on bank statements,
was gonna be very difficult.
342
00:16:46,589 --> 00:16:49,297
I mean, almost monumental.
343
00:16:49,381 --> 00:16:53,005
So we would, in this case,
have to think outside the box.
344
00:16:53,089 --> 00:16:56,172
And then we find out
that they were on the cusp
345
00:16:56,255 --> 00:16:57,923
of running another game.
346
00:16:58,005 --> 00:17:02,506
It was kind of a perfect fit
because we were looking
347
00:17:02,589 --> 00:17:04,673
to doing something proactively,
348
00:17:04,756 --> 00:17:06,589
essentially catch people
in the act.
349
00:17:07,673 --> 00:17:10,381
- We told them the only way
350
00:17:10,464 --> 00:17:14,673
to identify this
criminal enterprise was
351
00:17:14,756 --> 00:17:18,756
to have them run a game
knowing that there's fraud
352
00:17:18,839 --> 00:17:20,381
somewhere involved in this.
353
00:17:20,464 --> 00:17:23,172
♪ ♪
354
00:17:23,255 --> 00:17:25,673
- We have this.
We're going forward.
355
00:17:25,756 --> 00:17:27,089
We want your help.
356
00:17:27,172 --> 00:17:30,047
If the answer is no...
357
00:17:30,130 --> 00:17:31,631
nothing happens.
358
00:17:31,714 --> 00:17:37,130
♪ ♪
359
00:17:48,339 --> 00:17:49,964
- My name is Rob Holm,
360
00:17:50,047 --> 00:17:52,631
Director of Global Security
for McDonald's.
361
00:17:55,005 --> 00:17:58,089
Our brand is,
throughout the world,
362
00:17:58,172 --> 00:17:59,631
37,000 restaurants
363
00:17:59,714 --> 00:18:01,881
in 120 countries.
364
00:18:01,964 --> 00:18:04,089
So it's--it's a big
responsibility.
365
00:18:04,172 --> 00:18:07,089
[light music]
366
00:18:07,172 --> 00:18:08,547
♪ ♪
367
00:18:08,631 --> 00:18:11,339
When I first learned
about our Monopoly game
368
00:18:11,422 --> 00:18:14,047
being compromised,
I was shocked.
369
00:18:14,130 --> 00:18:15,714
I was utterly shocked.
370
00:18:15,798 --> 00:18:17,798
How in the world
could this have happened?
371
00:18:17,881 --> 00:18:21,964
More importantly, was anybody
from McDonald's a part of this?
372
00:18:22,047 --> 00:18:24,297
♪ ♪
373
00:18:24,381 --> 00:18:27,172
The FBI wanted
to run the promotion
374
00:18:27,255 --> 00:18:30,297
knowing that it was rigged.
375
00:18:30,381 --> 00:18:32,422
I was hesitant to do that,
376
00:18:32,506 --> 00:18:35,923
obviously concerned that
if this game is rigged,
377
00:18:36,005 --> 00:18:38,381
customers are not
even gonna get a chance
378
00:18:38,464 --> 00:18:40,339
to win the million dollars.
379
00:18:40,422 --> 00:18:43,464
- I think we were naive
to think that they would agree
380
00:18:43,547 --> 00:18:46,130
right then and there
and, you know, we'd be off to,
381
00:18:46,214 --> 00:18:48,381
you know, off--off and running.
382
00:18:48,464 --> 00:18:50,756
These promotions were...
383
00:18:50,839 --> 00:18:54,130
of everything McDonald's,
one of the bright spots.
384
00:18:54,214 --> 00:18:56,381
You know, I remember
the mad cow, and at that time,
385
00:18:56,464 --> 00:18:58,130
McDonald's was, you know,
386
00:18:58,214 --> 00:19:00,005
struggling with
some image things.
387
00:19:00,089 --> 00:19:02,839
- Concern over Britain's
so-called mad cow disease
388
00:19:02,923 --> 00:19:05,881
spread late today
to McDonald's restaurants.
389
00:19:05,964 --> 00:19:07,798
- First mad cow, now this.
390
00:19:07,881 --> 00:19:10,839
- ♪ McDonald's and you ♪
391
00:19:10,923 --> 00:19:14,005
♪ McDonald's and you,
sharing good times ♪
392
00:19:14,089 --> 00:19:16,464
- The most important thing
for McDonald's
393
00:19:16,547 --> 00:19:17,798
is their brand name.
394
00:19:17,881 --> 00:19:20,881
They're a family restaurant
that can be trusted.
395
00:19:20,964 --> 00:19:24,756
Their golden arches
are a part of America.
396
00:19:24,839 --> 00:19:27,798
- ♪ Remember there's
only one McDonald's ♪
397
00:19:27,881 --> 00:19:30,714
♪ And there's only one you ♪
398
00:19:30,798 --> 00:19:33,047
- They have to protect that.
399
00:19:33,130 --> 00:19:35,547
- ♪ McDonald's and you ♪
400
00:19:35,631 --> 00:19:40,839
- And so, if it's on the 6:00
news and the national news
401
00:19:40,923 --> 00:19:43,422
that McDonald's
games are a fraud,
402
00:19:43,506 --> 00:19:46,673
they could suffer
irreparable damage
403
00:19:46,756 --> 00:19:49,339
to their good name.
404
00:19:49,422 --> 00:19:51,047
I wasn't in their meetings,
405
00:19:51,130 --> 00:19:53,047
but I would bet
dollars to doughnuts
406
00:19:53,130 --> 00:19:56,339
that there were a few people
that said, "We can't do this.
407
00:19:56,422 --> 00:20:00,339
Shut it off," and nobody
ever finds out about this.
408
00:20:00,422 --> 00:20:02,255
- They wanted
this big meeting.
409
00:20:02,339 --> 00:20:05,339
And so we went
out there to Illinois,
410
00:20:05,422 --> 00:20:06,339
at their headquarters.
411
00:20:06,422 --> 00:20:08,673
They got, like, this...
412
00:20:08,756 --> 00:20:10,756
great coffee inside to--
413
00:20:10,839 --> 00:20:12,297
you know,
when you walk in their place
414
00:20:12,381 --> 00:20:13,839
and you're waiting on them.
415
00:20:13,923 --> 00:20:17,047
So anyway, I know
that's a--aside.
416
00:20:17,130 --> 00:20:19,881
- And at that time,
we weren't sure
417
00:20:19,964 --> 00:20:22,172
which way they were gonna go.
418
00:20:22,255 --> 00:20:25,005
That was a heck of a decision.
419
00:20:26,255 --> 00:20:29,047
There were so many "what ifs."
420
00:20:29,130 --> 00:20:32,881
What if it's somebody
within our own company?
421
00:20:32,964 --> 00:20:34,297
A traitor?
422
00:20:34,381 --> 00:20:35,964
We've got a problem.
423
00:20:37,631 --> 00:20:39,172
They needed to find that out,
424
00:20:39,255 --> 00:20:41,339
because if they had just
shut down,
425
00:20:41,422 --> 00:20:43,047
it may have continued.
426
00:20:43,130 --> 00:20:44,714
- Look, how many people
been playing this thing?
427
00:20:44,798 --> 00:20:47,714
And they're gonna find out
we didn't help burn this down.
428
00:20:47,798 --> 00:20:51,547
McDonald's knew
they had a ticking bomb.
429
00:20:51,631 --> 00:20:53,756
[elevator dings]
430
00:20:57,005 --> 00:20:59,589
- Making that call
was something that
431
00:20:59,673 --> 00:21:01,172
we took seriously.
432
00:21:01,255 --> 00:21:03,130
Our worry all along was
433
00:21:03,214 --> 00:21:06,297
that this could be
leaked out publically.
434
00:21:06,381 --> 00:21:09,005
So it was not an easy decision,
435
00:21:09,089 --> 00:21:11,673
but ultimately,
we owed it to our customers
436
00:21:11,756 --> 00:21:13,381
to do the right thing,
437
00:21:13,464 --> 00:21:16,172
which is to run the game
one more time.
438
00:21:17,839 --> 00:21:21,673
- We absolutely knew that
if we didn't get this right,
439
00:21:21,756 --> 00:21:23,381
we're not getting another
opportunity.
440
00:21:23,464 --> 00:21:25,089
It's not like, "Don't worry.
441
00:21:25,172 --> 00:21:26,589
We'll run this again
next month."
442
00:21:26,673 --> 00:21:30,089
We knew that, at best,
we had this one shot
443
00:21:30,172 --> 00:21:33,089
to move our investigation.
444
00:21:33,172 --> 00:21:35,339
- ♪ This is how we do it ♪
445
00:21:35,422 --> 00:21:37,547
- From that point,
it was literally,
446
00:21:37,631 --> 00:21:40,047
"McDonald's, tell us
how this program works."
447
00:21:40,130 --> 00:21:42,673
But McDonald's
makes French fries
448
00:21:42,756 --> 00:21:45,798
and hamburgers
and milkshakes and apple pies.
449
00:21:45,881 --> 00:21:48,172
They don't make marketing.
450
00:21:48,255 --> 00:21:49,756
They outsourced it.
451
00:21:49,839 --> 00:21:53,923
They hired a marketing
company, Simon Marketing.
452
00:21:54,005 --> 00:21:55,631
- ♪ This is how we do it ♪
453
00:21:55,714 --> 00:21:57,631
- Simon Marketing actually
produced and came up with
454
00:21:57,714 --> 00:21:59,589
the Happy Meal toys
back in the '80s.
455
00:21:59,673 --> 00:22:01,798
- Your kids will love
McDonald's Happy Meal.
456
00:22:01,881 --> 00:22:03,255
It's food and fun in a box.
457
00:22:03,339 --> 00:22:05,005
- The Happy Meal is gonna
increase your business,
458
00:22:05,089 --> 00:22:06,339
but it's for the children.
459
00:22:06,422 --> 00:22:08,005
- I've got a Happy Meal!
460
00:22:08,089 --> 00:22:10,214
- They wanted
a promotion for the adult.
461
00:22:10,297 --> 00:22:12,089
- ♪ Like McDonald's can ♪
462
00:22:12,172 --> 00:22:13,756
- I'm Richard White,
463
00:22:13,839 --> 00:22:16,881
started at Simon Marketing
in 1981.
464
00:22:16,964 --> 00:22:20,464
- The game Monopoly has
come to life at McDonald's.
465
00:22:20,547 --> 00:22:23,297
- The Monopoly game,
we designed that game
466
00:22:23,381 --> 00:22:25,798
and it was running
once a year.
467
00:22:25,881 --> 00:22:28,130
- A $2 million grand prize!
468
00:22:28,214 --> 00:22:29,464
Play Monopoly.
469
00:22:29,547 --> 00:22:31,506
- It was a ridiculous
amount of increase
470
00:22:31,589 --> 00:22:32,798
in McDonald's business.
471
00:22:32,881 --> 00:22:35,339
Like, 40% when we ran the game.
472
00:22:35,422 --> 00:22:37,047
People love collecting.
473
00:22:37,130 --> 00:22:38,631
- The Monopoly promotion
474
00:22:38,714 --> 00:22:42,673
is much like the "Monopoly"
game you would have at home.
475
00:22:42,756 --> 00:22:45,297
Customers try
to match game pieces,
476
00:22:45,381 --> 00:22:47,464
like Boardwalk and Park Place.
477
00:22:47,547 --> 00:22:49,964
- They had their cards,
and it'd be full,
478
00:22:50,047 --> 00:22:52,214
but they'd be missing a piece
and a piece and a piece...
479
00:22:52,297 --> 00:22:54,005
and a piece and a piece--
'cause those were
480
00:22:54,089 --> 00:22:55,214
the winning pieces.
481
00:22:55,297 --> 00:22:57,547
- And there was low-value
pieces that you could win
482
00:22:57,631 --> 00:22:59,464
food items, beverages,
483
00:22:59,547 --> 00:23:00,756
and then some
of the high-value pieces:
484
00:23:00,839 --> 00:23:03,381
homes, vehicles,
and the million dollars.
485
00:23:03,464 --> 00:23:04,839
- [gasps]
Boardwalk.
486
00:23:04,923 --> 00:23:06,506
all:
Boardwalk?
487
00:23:06,589 --> 00:23:08,506
- So they were after that
million-dollar winner.
488
00:23:08,589 --> 00:23:10,714
You know, people
like chance games.
489
00:23:10,798 --> 00:23:12,589
Any game we did for McDonald's
490
00:23:12,673 --> 00:23:14,214
always increased
their business.
491
00:23:14,297 --> 00:23:16,297
We actually did
Scrabble one year.
492
00:23:16,381 --> 00:23:19,381
Got to where they started
doing it twice a year.
493
00:23:19,464 --> 00:23:21,214
How are we gonna
get our sales back up?
494
00:23:21,297 --> 00:23:23,297
Let's run Monopoly again.
495
00:23:23,381 --> 00:23:25,547
- ♪ This is how we do it ♪
496
00:23:25,631 --> 00:23:27,214
♪ All hands up in the air ♪
497
00:23:27,297 --> 00:23:29,381
- There were very
specific rules
498
00:23:29,464 --> 00:23:32,214
for how you could
obtain the game piece.
499
00:23:32,297 --> 00:23:35,673
One of the ways was
that you could just walk in
500
00:23:35,756 --> 00:23:38,881
and ask, for free,
to get a game piece.
501
00:23:38,964 --> 00:23:40,923
Because otherwise
it was gambling.
502
00:23:41,005 --> 00:23:42,881
How else can you
get the game piece?
503
00:23:42,964 --> 00:23:45,089
You could go in
and buy a food product,
504
00:23:45,172 --> 00:23:47,214
and you could
get the game piece
505
00:23:47,297 --> 00:23:48,964
out of some of the magazines.
506
00:23:49,047 --> 00:23:52,005
Nowhere in the game
rules does it say,
507
00:23:52,089 --> 00:23:55,714
"I can get a game piece
from Uncle Jerry."
508
00:23:55,798 --> 00:23:58,214
- ♪ This is how we do it ♪
509
00:23:58,297 --> 00:24:01,255
[tense music]
510
00:24:01,339 --> 00:24:02,839
♪ ♪
511
00:24:02,923 --> 00:24:04,422
- With a significant case,
512
00:24:04,506 --> 00:24:07,297
an undercover operation
or something that involves
513
00:24:07,381 --> 00:24:09,547
a lot of people,
you could give it a name.
514
00:24:09,631 --> 00:24:11,756
So we had a contest
to come up with a name
515
00:24:11,839 --> 00:24:13,923
among--among the squad.
516
00:24:14,005 --> 00:24:15,422
Some of the names, uh...
517
00:24:15,506 --> 00:24:18,422
Operation Unhappy Meal,
Fallen Arches.
518
00:24:18,506 --> 00:24:21,172
I think there were a few
playing on the Hamburglar,
519
00:24:21,255 --> 00:24:22,964
something about Stale Fries.
520
00:24:23,047 --> 00:24:24,422
I don't think
we sent that one up
521
00:24:24,506 --> 00:24:25,881
to headquarters for approval.
522
00:24:26,005 --> 00:24:29,005
I think calmer,
more rational minds prevailed.
523
00:24:29,089 --> 00:24:30,631
The new promotional
game was called,
524
00:24:30,714 --> 00:24:31,964
"Who Wants
to Be a Millionaire?"
525
00:24:32,047 --> 00:24:33,589
to match up with the TV show.
526
00:24:33,673 --> 00:24:34,923
- Play the "Who Wants
to be a Millionaire"
527
00:24:35,005 --> 00:24:36,422
game at McDonald's.
528
00:24:36,506 --> 00:24:37,881
- If you remember
the TV show, they asked,
529
00:24:37,964 --> 00:24:39,297
"Is that your final answer?"
530
00:24:39,381 --> 00:24:41,047
- Final answer?
- Final answer.
531
00:24:41,130 --> 00:24:44,255
- So that ultimately became
the name of this operation.
532
00:24:44,339 --> 00:24:46,798
♪ ♪
533
00:24:46,881 --> 00:24:48,214
Game time.
534
00:24:48,297 --> 00:24:50,214
Kickoff has started,
and we're in the game.
535
00:24:50,297 --> 00:24:53,255
♪ ♪
536
00:24:58,214 --> 00:25:00,631
- At the time,
I was always looking for
537
00:25:00,714 --> 00:25:03,339
an undercover angle,
even though I was being told,
538
00:25:03,422 --> 00:25:05,255
"You don't want that.
You don't want that."
539
00:25:05,339 --> 00:25:06,714
You know, I was always asking,
540
00:25:06,798 --> 00:25:09,089
"What about this one?
What about this one?"
541
00:25:09,172 --> 00:25:10,673
Go get the bad guy, right?
542
00:25:10,756 --> 00:25:13,089
I wanna burn down
the criminal enterprise.
543
00:25:14,589 --> 00:25:16,673
- Maybe it's the--
the accountant in him
544
00:25:16,756 --> 00:25:18,798
or this Walter Mitty
complex,
545
00:25:18,881 --> 00:25:20,464
but this was the opportunity
546
00:25:20,547 --> 00:25:22,506
to, you know,
be an undercover agent
547
00:25:22,589 --> 00:25:26,005
even before we could
articulate the need
548
00:25:26,089 --> 00:25:28,881
to do any kind of undercover--
that there was always this,
549
00:25:28,964 --> 00:25:30,673
you know, somehow, some way,
550
00:25:30,756 --> 00:25:32,881
we gotta do
an undercover in this thing.
551
00:25:32,964 --> 00:25:34,172
♪ ♪
552
00:25:34,255 --> 00:25:36,673
- Every single meeting,
I'm the one over there going,
553
00:25:36,756 --> 00:25:39,214
"Undercover investigation,
undercover investigation."
554
00:25:39,297 --> 00:25:41,172
I didn't think
anybody was listening.
555
00:25:41,255 --> 00:25:42,631
As a matter of fact,
I think a couple of them
556
00:25:42,714 --> 00:25:44,964
started out with, "Mathews,
I don't wanna hear anything
557
00:25:45,047 --> 00:25:46,547
"about an undercover
investigation.
558
00:25:46,631 --> 00:25:48,297
Just sit over there
and listen."
559
00:25:48,381 --> 00:25:51,422
Rick always coined that
I was the George Costanza
560
00:25:51,506 --> 00:25:53,381
'cause "Seinfeld"
was big back then.
561
00:25:53,464 --> 00:25:56,547
[laughter]
- All right, that's it for me.
562
00:25:56,631 --> 00:25:58,756
Take care, everybody.
563
00:25:58,839 --> 00:26:00,547
- I'd come in and I'd say,
"Undercover,"
564
00:26:00,631 --> 00:26:02,214
and I'm gone, I was out.
565
00:26:02,297 --> 00:26:04,297
- You could kind of let him
run with things a little bit
566
00:26:04,381 --> 00:26:06,464
and then bring him back
to reality.
567
00:26:06,547 --> 00:26:08,297
Okay,
"Yeah, that's great, Doug.
568
00:26:08,381 --> 00:26:10,964
"By the way, I still need
that FD-302 you promised me,
569
00:26:11,047 --> 00:26:14,047
"so why don't you
go get that done,
570
00:26:14,130 --> 00:26:16,381
and then we'll talk
about undercover work."
571
00:26:16,464 --> 00:26:19,297
[phone ringing]
572
00:26:20,214 --> 00:26:22,422
So we get the call
from McDonald's that this guy,
573
00:26:22,506 --> 00:26:26,047
Michael Hoover, a winner,
had claimed the latest prize.
574
00:26:26,130 --> 00:26:30,047
So we had the advantage
of knowing this person's name,
575
00:26:30,130 --> 00:26:33,297
and we're able to do a little
bit of preliminary background.
576
00:26:33,381 --> 00:26:37,005
[dramatic music]
577
00:26:37,089 --> 00:26:40,673
Think he worked as a pit boss
at a casino.
578
00:26:42,089 --> 00:26:43,964
So I guess he would've
been familiar with
579
00:26:44,047 --> 00:26:46,881
gambling and sweepstakes
and whatnot.
580
00:26:47,631 --> 00:26:49,714
- Rick wanted to try
to do the wiretap.
581
00:26:49,798 --> 00:26:52,089
It's a called a Title III
investigation, and it's--
582
00:26:52,172 --> 00:26:54,422
the wiretap
investigation got up.
583
00:26:54,506 --> 00:26:56,339
And, you know,
you're sitting--
584
00:26:56,422 --> 00:26:57,673
you're not really
doing anything,
585
00:26:57,756 --> 00:26:59,923
and that's
a boring situation for me.
586
00:27:00,005 --> 00:27:01,589
I don't know how
many poems I can write
587
00:27:01,673 --> 00:27:03,673
on a piece of paper
to get through it.
588
00:27:03,756 --> 00:27:06,964
So I said, "Look,
what do you think about this?"
589
00:27:07,047 --> 00:27:09,130
When you win,
part of your signing up
590
00:27:09,214 --> 00:27:11,964
as a winner is to say,
"Hey, I'm okay with using
591
00:27:12,047 --> 00:27:14,798
my face in the big check,"
or whatever it is
592
00:27:14,881 --> 00:27:16,506
for future promotions.
593
00:27:16,589 --> 00:27:18,798
So I saw that
as an opportunity.
594
00:27:18,881 --> 00:27:22,255
Let's use that
as a platform for us.
595
00:27:22,339 --> 00:27:24,089
♪ ♪
596
00:27:24,172 --> 00:27:26,422
I said, "I think this
is a great opportunity
597
00:27:26,506 --> 00:27:29,005
"for an undercover
investigation where we do
598
00:27:29,089 --> 00:27:32,297
"this TV commercial
of the winners
599
00:27:32,381 --> 00:27:34,422
"like Publishers
Clearing House.
600
00:27:34,506 --> 00:27:37,089
"Jumping up, telling us
how they won these
601
00:27:37,172 --> 00:27:39,089
"and what they did with it,
that kind of thing.
602
00:27:39,172 --> 00:27:41,923
"So we could do
that with Hoover.
603
00:27:42,005 --> 00:27:44,255
"You know, we're
the production company.
604
00:27:44,339 --> 00:27:45,506
That's how this could roll."
605
00:27:45,589 --> 00:27:47,964
He's like, "Mathews,
who's gonna do this?
606
00:27:48,047 --> 00:27:49,839
You gonna do it?
'Cause I'm not doing it."
607
00:27:49,923 --> 00:27:52,130
And I said,
"Yeah, I'm gonna do it."
608
00:27:52,214 --> 00:27:54,297
He goes, "Well, you don't
know anything about that."
609
00:27:54,381 --> 00:27:57,172
And I said,
"I'm gonna be the director.
610
00:27:57,255 --> 00:27:58,839
"Because they don't do shit.
611
00:27:58,923 --> 00:28:02,339
"And then I'm gonna
get McDonald's to give me
612
00:28:02,422 --> 00:28:04,464
their public relations."
613
00:28:04,547 --> 00:28:05,631
That's all I said.
614
00:28:05,714 --> 00:28:07,422
And Rick goes, "Wait a minute.
615
00:28:07,506 --> 00:28:09,923
"If we're going
to do anything,
616
00:28:10,005 --> 00:28:12,839
we're gonna need
SAC authority."
617
00:28:12,923 --> 00:28:18,255
♪ ♪
618
00:28:20,756 --> 00:28:23,130
- I'm Tom Kneir.
I was the special agent
619
00:28:23,214 --> 00:28:26,631
in charge of the Jacksonville
office of the FBI.
620
00:28:26,714 --> 00:28:30,547
In each office, you have
the SAC for the office.
621
00:28:30,631 --> 00:28:32,547
That's their
Special Agent in Charge.
622
00:28:32,631 --> 00:28:34,464
And then you have squads.
623
00:28:34,547 --> 00:28:40,381
Most of the contact is usually
with the squad supervisor.
624
00:28:40,464 --> 00:28:42,714
But this was--this
was a particular case
625
00:28:42,798 --> 00:28:46,714
that, you know, I had
a lot of hands-on with Chris
626
00:28:46,798 --> 00:28:48,798
and everybody that
worked on that case.
627
00:28:49,964 --> 00:28:52,214
Doug was almost
brand new at the time,
628
00:28:52,297 --> 00:28:55,381
and he's been given
a badge, a gun,
629
00:28:55,464 --> 00:28:56,881
and some credentials,
630
00:28:56,964 --> 00:28:59,381
and now he's got
a Superman's cape, right?
631
00:28:59,464 --> 00:29:01,464
[laughing]
And away he goes.
632
00:29:01,547 --> 00:29:04,255
- So the next day,
I think I was called.
633
00:29:04,339 --> 00:29:06,631
And he said, "Hey,
you need to come up here."
634
00:29:06,714 --> 00:29:08,589
When you hear your name,
635
00:29:08,673 --> 00:29:11,589
"Mathews
to the SAC's office,"
636
00:29:11,673 --> 00:29:12,881
never good.
637
00:29:12,964 --> 00:29:14,631
Never, ever good.
638
00:29:14,714 --> 00:29:16,714
And everybody knows.
It's like the walk of shame.
639
00:29:16,798 --> 00:29:18,673
To the elevators, whatever.
640
00:29:18,756 --> 00:29:20,089
"Oh, shit, Mathews.
641
00:29:20,172 --> 00:29:21,839
I hope you still
have a paycheck."
642
00:29:21,923 --> 00:29:24,047
'Cause they all know it's bad.
643
00:29:25,172 --> 00:29:28,839
And so I come in
and it's SAC Kneir, CDC,
644
00:29:28,923 --> 00:29:32,089
the Chief Division Council,
Rick Dent, Graham,
645
00:29:32,172 --> 00:29:36,005
in this room about
this size, so small.
646
00:29:36,089 --> 00:29:37,923
♪ ♪
647
00:29:38,005 --> 00:29:40,839
And they all, like, turned
to look at me, and I'm like...
648
00:29:41,839 --> 00:29:43,130
And I go, "I'm sorry."
649
00:29:43,214 --> 00:29:44,631
That's all I said.
650
00:29:44,714 --> 00:29:46,047
And Rick goes,
651
00:29:46,130 --> 00:29:49,255
"You know,
I think this might work.
652
00:29:49,339 --> 00:29:51,214
And he's gonna do it."
653
00:29:51,297 --> 00:29:54,714
And that right then was
probably--if I was ever, like,
654
00:29:54,798 --> 00:29:56,547
concerned about,
"I don't know, man.
655
00:29:56,631 --> 00:29:58,005
This might get somewhere--"
you know, whatever,
656
00:29:58,089 --> 00:29:59,589
be careful what
you ask for, thing?
657
00:29:59,673 --> 00:30:01,506
Maybe that was
the moment for me,
658
00:30:01,589 --> 00:30:03,881
but it quickly passed
and I was back in.
659
00:30:03,964 --> 00:30:05,714
♪ ♪
660
00:30:05,798 --> 00:30:07,422
- We didn't have
a lot of undercover agents
661
00:30:07,506 --> 00:30:08,839
in Jacksonville.
662
00:30:08,923 --> 00:30:11,339
You know, you could call
headquarters and say,
663
00:30:11,422 --> 00:30:14,631
"Hey, you know, we need
a undercover agent down here."
664
00:30:14,714 --> 00:30:16,798
"Well, he's not available
for three weeks,"
665
00:30:16,881 --> 00:30:18,339
and, you know.
And so we--we'd just
666
00:30:18,422 --> 00:30:20,047
kind of rolled the dice
and said, "You know what?
667
00:30:20,130 --> 00:30:22,089
Doug is a little bit
of an actor anyway,"
668
00:30:22,172 --> 00:30:24,172
so I guess that's
when my hair turned white.
669
00:30:24,255 --> 00:30:25,839
[laughs]
No.
670
00:30:25,923 --> 00:30:28,506
- Being an undercover agent,
it's not just something
671
00:30:28,589 --> 00:30:30,798
you raise your hand
and decide to do.
672
00:30:30,881 --> 00:30:33,297
You know, there's
a stringent process, a school,
673
00:30:33,381 --> 00:30:36,798
testing, all these things
that didn't exactly mesh
674
00:30:36,881 --> 00:30:39,798
with Doug's concept
of being undercover.
675
00:30:39,881 --> 00:30:41,798
You know, he wanted to...
676
00:30:41,881 --> 00:30:44,255
wanted to get right
up there on stage.
677
00:30:44,339 --> 00:30:47,673
♪ ♪
678
00:30:47,756 --> 00:30:49,673
- He was not
a certified undercover,
679
00:30:49,756 --> 00:30:51,381
but for a specific case,
680
00:30:51,464 --> 00:30:53,673
you can get what
they call SAC authority
681
00:30:53,756 --> 00:30:57,172
to do undercover work,
and that's what Doug Mathews
682
00:30:57,255 --> 00:30:59,381
did just for that
specific case.
683
00:30:59,464 --> 00:31:03,005
My name's Janet Pellicciotti,
and I was a special agent
684
00:31:03,089 --> 00:31:05,172
for the FBI in
the Jacksonville Division.
685
00:31:05,255 --> 00:31:06,756
I was our undercover
coordinator also,
686
00:31:06,839 --> 00:31:10,172
and I tried to get him
to become an undercover agent
687
00:31:10,255 --> 00:31:11,839
because he was just--
he was a natural.
688
00:31:11,923 --> 00:31:14,464
Undercover was like acting,
only...
689
00:31:14,547 --> 00:31:15,673
it's real.
690
00:31:15,756 --> 00:31:18,464
You know, you sit there
and there's a real threat,
691
00:31:18,547 --> 00:31:20,506
and somebody could harm you.
692
00:31:20,589 --> 00:31:21,756
They could really harm you.
693
00:31:21,839 --> 00:31:23,255
- The Jacksonville Division,
694
00:31:23,339 --> 00:31:25,756
if you talk
to Agent Pellicciotti,
695
00:31:25,839 --> 00:31:29,255
is a small division that
didn't do a lot of this.
696
00:31:32,089 --> 00:31:33,714
- Right, so I got
to do all the fun
697
00:31:33,798 --> 00:31:35,881
and not have to go through
all the bullshit.
698
00:31:35,964 --> 00:31:38,798
Yeah, just make it happen.
That's what it was.
699
00:31:38,881 --> 00:31:40,339
"Hey, Mathews,
just make it happen."
700
00:31:40,422 --> 00:31:41,756
And I'm thinking to myself...
701
00:31:43,631 --> 00:31:44,756
And then two is...
702
00:31:45,714 --> 00:31:48,172
[jazzy music]
703
00:31:48,255 --> 00:31:50,047
- He wanted to be thrown
into the lion's den,
704
00:31:50,130 --> 00:31:53,214
and he wouldn't have gotten
it if the SAC did not feel
705
00:31:53,297 --> 00:31:55,047
he could handle himself.
706
00:31:55,130 --> 00:31:57,881
So they got some
undercovers, you know,
707
00:31:57,964 --> 00:31:59,964
to act as a film crew.
708
00:32:00,964 --> 00:32:04,381
- My name is Jan Garvin,
and I was videographer.
709
00:32:04,464 --> 00:32:07,047
When I answered
his call, he said,
710
00:32:07,130 --> 00:32:08,339
"You're gonna love this."
711
00:32:08,422 --> 00:32:09,923
Not, "Hey, Jan,
how's it going?
712
00:32:10,005 --> 00:32:11,214
Let's go, you know--
how was the trip?"
713
00:32:11,297 --> 00:32:13,130
You know, it was like,
"You're gonna love this."
714
00:32:13,214 --> 00:32:15,881
And after he explained
what it was, it was like...
715
00:32:18,089 --> 00:32:19,172
And...
716
00:32:21,839 --> 00:32:24,756
♪ ♪
717
00:32:24,839 --> 00:32:27,714
- We needed to put together
what appears to be
718
00:32:27,798 --> 00:32:29,839
a legitimate
production company.
719
00:32:29,923 --> 00:32:32,464
A video person,
an audio person,
720
00:32:32,547 --> 00:32:35,589
a director and a--
an interviewer.
721
00:32:35,673 --> 00:32:38,005
- I go, "Yeah, I need
one just to act like
722
00:32:38,089 --> 00:32:39,756
"they're the lighting
person or whatever.
723
00:32:39,839 --> 00:32:42,047
"Nobody needs to see
that you're Bureau, right?
724
00:32:42,130 --> 00:32:44,172
"So give me somebody that's
not stupid, 'cause,
725
00:32:44,255 --> 00:32:45,923
you know, we don't
know jack, right?"
726
00:32:46,005 --> 00:32:48,714
In my mind I just thought,
you know, just get on the stage
727
00:32:48,798 --> 00:32:52,005
and everything will be fine;
you'll just roll right through.
728
00:32:52,089 --> 00:32:56,255
♪ ♪
729
00:32:56,339 --> 00:32:57,798
- With any production company
730
00:32:57,881 --> 00:32:59,547
and any good
undercover operation,
731
00:32:59,631 --> 00:33:01,506
you need a good name
and in this case,
732
00:33:01,589 --> 00:33:03,881
we came up with
Shamrock Productions.
733
00:33:03,964 --> 00:33:06,839
♪ ♪
734
00:33:06,923 --> 00:33:09,047
Which is good,
but I always liked the byline,
735
00:33:09,130 --> 00:33:11,172
"'Cause you're just lucky."
736
00:33:12,172 --> 00:33:14,047
- That was--that was good.
737
00:33:14,130 --> 00:33:18,798
♪ ♪
738
00:33:18,881 --> 00:33:21,547
- We thought about
having everybody
739
00:33:21,631 --> 00:33:25,756
in this undercover
operation be FBI personnel.
740
00:33:25,839 --> 00:33:27,547
They legitimately tried
to make that happen.
741
00:33:27,631 --> 00:33:32,464
It just--the way that
this scenario had to run,
742
00:33:32,547 --> 00:33:35,839
you needed somebody
inside McDonald's
743
00:33:35,923 --> 00:33:38,089
with that background.
744
00:33:38,172 --> 00:33:40,798
That would be hard to fake.
745
00:33:40,881 --> 00:33:43,839
[light music]
746
00:33:43,923 --> 00:33:46,214
♪ ♪
747
00:33:46,297 --> 00:33:48,839
- My name's Amy Murray.
748
00:33:48,923 --> 00:33:52,214
I've been with McDonald's
for 22 years.
749
00:33:52,297 --> 00:33:54,005
♪ ♪
750
00:33:54,089 --> 00:33:56,547
The FBI investigation
happened 17 years ago,
751
00:33:56,631 --> 00:33:59,172
and it's been years
since I've talked to anyone,
752
00:33:59,255 --> 00:34:01,964
so, in fact, I don't really
tell the story that much
753
00:34:02,047 --> 00:34:03,547
because, you know,
754
00:34:03,631 --> 00:34:05,547
how do you drop
into conversation that
755
00:34:05,631 --> 00:34:07,798
you're part
of an FBI investigation?
756
00:34:07,881 --> 00:34:10,714
♪ ♪
757
00:34:10,798 --> 00:34:14,964
Back in 2001, I was in
the communications department.
758
00:34:15,047 --> 00:34:17,506
I had only been
working on Monopoly and games
759
00:34:17,589 --> 00:34:19,297
for about six months.
760
00:34:20,589 --> 00:34:24,089
My boss's boss called me into
his office and he was like,
761
00:34:24,172 --> 00:34:26,506
"Amy, the FBI has contacted us.
762
00:34:26,589 --> 00:34:31,172
"They've told us that the game
pieces are being stolen
763
00:34:31,255 --> 00:34:34,881
"and that the entire game
may be compromised
764
00:34:34,964 --> 00:34:36,589
by a criminal ring."
765
00:34:36,673 --> 00:34:40,673
And if you can imagine,
I was completely shocked.
766
00:34:42,130 --> 00:34:45,214
You know, I felt sick
to my stomach.
767
00:34:45,297 --> 00:34:49,005
To break that trust
was just devastating.
768
00:34:49,089 --> 00:34:50,798
How could this possibly happen?
769
00:34:50,881 --> 00:34:53,255
I started thinking back
to all the answers
770
00:34:53,339 --> 00:34:55,756
that I've heard from
Monopoly winners in the past,
771
00:34:55,839 --> 00:34:59,047
and it did seem like
they were almost scripted.
772
00:34:59,839 --> 00:35:02,172
Hindsight's 20/20,
and I started to realize
773
00:35:02,255 --> 00:35:05,089
that it did seem like
there was a pattern.
774
00:35:05,172 --> 00:35:08,172
You know, I used that word,
"pattern" and I think that
775
00:35:08,255 --> 00:35:10,464
was when the FBI really said,
776
00:35:10,547 --> 00:35:13,756
"It would be great
to talk to Amy directly,
777
00:35:13,839 --> 00:35:16,422
since she has so much contact
with the winners."
778
00:35:16,506 --> 00:35:18,422
♪ ♪
779
00:35:18,506 --> 00:35:21,589
- For a civilian to participate
in an undercover operation
780
00:35:21,673 --> 00:35:24,756
doesn't happen much at all,
for obvious reasons, right?
781
00:35:24,839 --> 00:35:27,589
It's--if something happens,
782
00:35:27,673 --> 00:35:29,839
you want people who are
professionals that are
783
00:35:29,923 --> 00:35:32,089
used to being
in situations like that.
784
00:35:32,172 --> 00:35:35,047
- I was a little concerned,
because I wanted to make sure
785
00:35:35,130 --> 00:35:38,798
that her safety and security
was first and foremost.
786
00:35:38,881 --> 00:35:42,506
They said, "Rob, don't worry.
She will be safe."
787
00:35:42,589 --> 00:35:44,631
♪ ♪
788
00:35:44,714 --> 00:35:47,464
- We really didn't know
how far we would have to go
789
00:35:47,547 --> 00:35:49,673
to help the FBI get evidence,
790
00:35:49,756 --> 00:35:52,422
and yes,
there were nerves involved,
791
00:35:52,506 --> 00:35:54,756
and I was nervous.
792
00:35:54,839 --> 00:35:56,172
But I was all-in.
793
00:35:56,255 --> 00:35:59,130
You know, I wanted to make
it right as fast as possible.
794
00:35:59,214 --> 00:36:03,255
So I would be talking
to the FBI sometimes every day,
795
00:36:03,339 --> 00:36:04,631
sometimes twice a day.
796
00:36:04,714 --> 00:36:07,339
People were intrigued, like,
"What's this special project?"
797
00:36:07,422 --> 00:36:09,547
I just couldn't talk
about this, not to my family,
798
00:36:09,631 --> 00:36:12,255
not to my closest friends,
799
00:36:12,339 --> 00:36:14,089
not even to coworkers.
800
00:36:15,547 --> 00:36:17,172
- We told a couple people
801
00:36:17,255 --> 00:36:19,214
in McDonald's and then
our team; that's it.
802
00:36:19,297 --> 00:36:21,589
'Cause we still didn't know,
you gotta remember--
803
00:36:21,673 --> 00:36:24,089
like, this investigation--
we still didn't know
804
00:36:24,172 --> 00:36:26,547
if anybody was infected
805
00:36:26,631 --> 00:36:28,839
through corporate,
right, or who.
806
00:36:28,923 --> 00:36:31,673
- So we set up a time for
807
00:36:31,756 --> 00:36:34,714
Shamrock Productions to go up
808
00:36:34,798 --> 00:36:37,255
and visit Mr. Hoover.
809
00:36:38,422 --> 00:36:41,381
- He had already been
in contact with Amy,
810
00:36:41,464 --> 00:36:44,923
and he was very amenable
to us coming by to film
811
00:36:45,005 --> 00:36:47,714
this commercial that
we were putting together.
812
00:36:47,798 --> 00:36:50,297
- I'll never forget
showing up at an airport,
813
00:36:50,381 --> 00:36:53,673
and a white van pulled up
with all of the FBI agents
814
00:36:53,756 --> 00:36:56,464
and, you know, they're like,
you know, "Hi, Amy."
815
00:36:56,547 --> 00:36:58,172
And I was introduced
to all of them.
816
00:36:58,255 --> 00:36:59,756
You know, I really
had to talk to Doug about,
817
00:36:59,839 --> 00:37:01,506
"This is what
a producer would do;
818
00:37:01,589 --> 00:37:03,214
this is what
the cameraman would do."
819
00:37:03,297 --> 00:37:05,172
And I was just playing myself.
820
00:37:06,714 --> 00:37:08,589
- So the first time
we're going out there,
821
00:37:08,673 --> 00:37:10,214
I think I had,
like, a golf shirt on.
822
00:37:10,297 --> 00:37:12,381
I looked like maybe
I'd played nine holes
823
00:37:12,464 --> 00:37:13,964
or something like that.
824
00:37:14,047 --> 00:37:16,005
That's what Amy told me
what a director looks like--
825
00:37:16,089 --> 00:37:18,589
looks like somebody that's
just come off the golf course.
826
00:37:18,673 --> 00:37:20,964
[laughs]
So I'm excited, right?
827
00:37:21,047 --> 00:37:24,714
But I have a lot
of apprehension as well.
828
00:37:24,798 --> 00:37:25,923
It's the first one.
829
00:37:26,005 --> 00:37:27,839
You want it to be seamless,
830
00:37:27,923 --> 00:37:30,214
and you don't know
what to expect.
831
00:37:30,297 --> 00:37:33,172
- As an agent, you know,
you wanna carry a gun
832
00:37:33,255 --> 00:37:35,214
and wear a bulletproof vest.
833
00:37:35,297 --> 00:37:37,589
But in a situation like this,
an undercover operation,
834
00:37:37,673 --> 00:37:39,255
that may be too much risk.
835
00:37:39,339 --> 00:37:41,839
You can wear an ankle holster
and then, you know,
836
00:37:41,923 --> 00:37:43,130
and then you sit down
in a chair,
837
00:37:43,214 --> 00:37:44,881
and somebody sees it, so...
838
00:37:44,964 --> 00:37:48,631
- You had that little extra
antenna going up to make sure
839
00:37:48,714 --> 00:37:51,673
you don't say anything
or do anything
840
00:37:51,756 --> 00:37:54,172
that would trigger
their suspect to look at you
841
00:37:54,255 --> 00:37:56,714
crossways and go, "Oh, hmm..."
842
00:37:57,881 --> 00:37:59,506
- I had butterflies
in my stomach.
843
00:37:59,589 --> 00:38:02,881
I was nervous about not
wrecking the investigation.
844
00:38:02,964 --> 00:38:05,422
You know, I really wanted
to make sure I did a good job,
845
00:38:05,506 --> 00:38:07,964
that I wasn't
causing any suspicion.
846
00:38:08,047 --> 00:38:11,172
It's an adrenaline that
happens through your system.
847
00:38:11,255 --> 00:38:14,297
You know, you feel
fully awake and alive.
848
00:38:14,381 --> 00:38:15,297
♪ ♪
849
00:38:15,381 --> 00:38:17,547
- She was very nervous,
and I'm like,
850
00:38:17,631 --> 00:38:19,130
"You talk to these people
all the time, right?"
851
00:38:19,214 --> 00:38:20,839
"Well, yeah,
but not like this."
852
00:38:20,923 --> 00:38:22,589
And I go,
"There's not like this.
853
00:38:22,673 --> 00:38:25,297
"You don't know anything
about our investigation.
854
00:38:25,381 --> 00:38:27,297
They don't either,
so forget about that."
855
00:38:27,381 --> 00:38:28,631
She's laughing, like,
856
00:38:28,714 --> 00:38:30,547
"How am I supposed to forget
about that?", right?
857
00:38:30,631 --> 00:38:32,130
And I said, "You got
to forget about that
858
00:38:32,214 --> 00:38:34,673
and just do what
you normally do."
859
00:38:35,589 --> 00:38:37,464
"We're very close to the exit.
We know where it is.
860
00:38:37,547 --> 00:38:39,798
"Just stay as close as you can
861
00:38:39,881 --> 00:38:41,881
'cause I don't know
what to expect."
862
00:38:41,964 --> 00:38:45,130
- Any civilian that you bring
in, you're gonna tell them,
863
00:38:45,214 --> 00:38:48,214
"We have a team.
There's always a team outside.
864
00:38:48,297 --> 00:38:50,756
♪ ♪
865
00:38:50,839 --> 00:38:53,923
"If anything happens,
they'll be there immediately
866
00:38:54,005 --> 00:38:56,464
to make sure
you're safe and secure."
867
00:38:56,547 --> 00:38:59,297
- We have distress calls,
things like that.
868
00:38:59,381 --> 00:39:02,756
So if the undercover agent
says a certain word, you know,
869
00:39:02,839 --> 00:39:05,255
"I feel like
a terrible flu is coming on,"
870
00:39:05,339 --> 00:39:07,297
something's really gone wrong;
we got a problem.
871
00:39:07,381 --> 00:39:08,881
[knocking]
872
00:39:08,964 --> 00:39:12,297
- And so they went
to his home.
873
00:39:12,381 --> 00:39:15,005
They came in...
874
00:39:15,089 --> 00:39:18,506
and so you have the FBI agents,
unbeknownst to Mr. Hoover,
875
00:39:18,589 --> 00:39:20,673
with the cameras
on their shoulder.
876
00:39:20,756 --> 00:39:23,089
- If we were set up to record
877
00:39:23,172 --> 00:39:26,506
pretty much anything, we would
hit the record button.
878
00:39:26,589 --> 00:39:28,464
You never know
what you're gonna capture.
879
00:39:28,547 --> 00:39:31,339
Always gold when
they don't know it.
880
00:39:31,422 --> 00:39:34,214
- The greatest thing
in the world about all this
881
00:39:34,297 --> 00:39:35,506
is what?
882
00:39:35,589 --> 00:39:37,214
We had a camera rolling.
883
00:39:37,297 --> 00:39:41,506
♪ ♪
884
00:39:41,589 --> 00:39:44,172
[indistinct chatter]
885
00:39:44,255 --> 00:39:45,547
- [laughs]
- What was that?
886
00:39:45,631 --> 00:39:46,714
- You think you
could take that
887
00:39:46,798 --> 00:39:48,005
to your local bank to cash?
888
00:39:48,089 --> 00:39:50,381
- I doubt it.
[laughs] I doubt it.
889
00:39:50,464 --> 00:39:51,923
- [indistinct]
We'll do this at the end.
890
00:39:52,005 --> 00:39:54,756
- Amy, she, you know,
worked her McDonald's magic,
891
00:39:54,839 --> 00:39:58,923
and she had all this
confetti popper stuff
892
00:39:59,005 --> 00:40:00,839
and the big check.
893
00:40:00,923 --> 00:40:02,881
We never know whenever
we get a call from Amy
894
00:40:02,964 --> 00:40:05,255
sort of where we're gonna--
it's always good to find out
895
00:40:05,339 --> 00:40:08,005
where she always takes us
to a different area.
896
00:40:08,089 --> 00:40:09,381
- A good surprise.
897
00:40:09,464 --> 00:40:11,756
- Yeah, that's definitely
childproof.
898
00:40:11,839 --> 00:40:13,839
- [laughs]
- I mean, it's big check.
899
00:40:13,923 --> 00:40:16,464
I think it was taller
than her, actually.
900
00:40:17,631 --> 00:40:20,130
- Everything had
to seem very natural.
901
00:40:20,214 --> 00:40:23,130
It had to seem like we had
done this a million times.
902
00:40:23,214 --> 00:40:25,422
We made sure that
I always called Doug, "Doug"
903
00:40:25,506 --> 00:40:27,089
and not "Agent Mathews,"
904
00:40:27,172 --> 00:40:28,673
because it would have
been really bad if suddenly
905
00:40:28,756 --> 00:40:31,172
I was like, "Uh, Agent Mathews,
can you go do this?"
906
00:40:31,255 --> 00:40:34,547
- Amy was really nervous,
the whole time.
907
00:40:34,631 --> 00:40:37,089
[laughs]
So--which was good.
908
00:40:37,172 --> 00:40:38,589
It was healthy to be that way,
909
00:40:38,673 --> 00:40:41,089
'cause I told her I was too,
and I wasn't--you know,
910
00:40:41,172 --> 00:40:42,089
I wasn't lying to her.
911
00:40:42,172 --> 00:40:44,255
She's used to this; I'm not.
912
00:40:44,339 --> 00:40:46,422
Even though I said,
"Oh, I got this," right?
913
00:40:46,506 --> 00:40:50,047
She had no idea that
I had never done this before,
914
00:40:50,130 --> 00:40:51,089
but I loved it.
915
00:40:51,172 --> 00:40:53,130
- There's Mr. Monopoly.
- There he is!
916
00:40:53,214 --> 00:40:55,464
All right.
- It's gotta be sinking in now.
917
00:40:55,547 --> 00:40:57,255
- Now it's official,
Ronald McDonald,
918
00:40:57,339 --> 00:40:59,547
the official signature.
919
00:40:59,631 --> 00:41:04,214
- Doug Mathews could talk to
a wall and get it to respond.
920
00:41:04,297 --> 00:41:06,714
You know, he's got that
little bit of a Southern drawl
921
00:41:06,798 --> 00:41:08,422
and everybody
sort of likes him.
922
00:41:08,506 --> 00:41:10,964
He's the,
"Oh, gosh darn, you won."
923
00:41:11,714 --> 00:41:13,339
- There was no risk
that somebody's gonna think,
924
00:41:13,422 --> 00:41:15,047
"Well, this guy is
an FBI agent,
925
00:41:15,130 --> 00:41:16,798
and this is
an undercover operation."
926
00:41:16,881 --> 00:41:18,964
I mean, nobody--
[laughs]
927
00:41:19,047 --> 00:41:22,130
no FBI agent laughs
as much as this guy does.
928
00:41:22,214 --> 00:41:24,547
- I go, "Wow, this really
looks like there's--
929
00:41:24,631 --> 00:41:26,547
it's had
a woman's touch here."
930
00:41:26,631 --> 00:41:29,964
I mean, it was all
this plaid--just, this shit.
931
00:41:30,047 --> 00:41:32,798
[laughs]
Which is probably why I did it.
932
00:41:32,881 --> 00:41:34,839
[laughing]
933
00:41:34,923 --> 00:41:36,881
And, you know, I said all
kinds of stuff, I was--
934
00:41:36,964 --> 00:41:40,005
again, I was trying to,
you know, move this out,
935
00:41:40,089 --> 00:41:41,631
make everybody seem
real comfortable
936
00:41:41,714 --> 00:41:44,130
with uncomfortable things,
which is what I'm good at.
937
00:41:44,214 --> 00:41:47,381
♪ ♪
938
00:41:47,464 --> 00:41:49,506
- Tell us the story
about how you won
939
00:41:49,589 --> 00:41:51,172
at the Monopoly game,
everything like that,
940
00:41:51,255 --> 00:41:52,214
in your own words.
941
00:41:52,297 --> 00:41:53,339
- Okay.
942
00:41:53,422 --> 00:41:55,172
Um...
943
00:41:55,255 --> 00:41:56,631
day started out
pretty peaceful.
944
00:41:56,714 --> 00:41:57,631
It was a day off,
945
00:41:57,714 --> 00:41:59,881
and I went to the beach
for a while.
946
00:41:59,964 --> 00:42:03,381
I ended up actually
falling asleep at the beach.
947
00:42:03,464 --> 00:42:06,422
And when I woke up,
the wind had come up
948
00:42:06,506 --> 00:42:08,422
and I was covered with sand--
949
00:42:08,506 --> 00:42:10,005
not a lot,
but a little bit of sand--
950
00:42:10,089 --> 00:42:13,005
and I picked up my belongings,
and I headed down
951
00:42:13,089 --> 00:42:15,339
to the water there
to kind of wash my legs off
952
00:42:15,422 --> 00:42:18,506
with the sand,
and I was a little klutzy.
953
00:42:18,589 --> 00:42:20,923
The "People" magazine...
[clears throat]
954
00:42:21,005 --> 00:42:23,798
and my towel
fell out of the backpack,
955
00:42:23,881 --> 00:42:26,631
fell into the water,
and got all wet.
956
00:42:26,714 --> 00:42:29,673
I ended up, uh...
throwing those away
957
00:42:29,756 --> 00:42:31,255
on the way to the car,
958
00:42:31,339 --> 00:42:33,214
and then after...
959
00:42:33,297 --> 00:42:35,255
I was coming home,
I decided to stop and get
960
00:42:35,339 --> 00:42:37,381
provisions for dinner.
961
00:42:37,464 --> 00:42:40,756
So I stopped
at the McQuade's Supermarket
962
00:42:40,839 --> 00:42:42,547
and picked up a few things,
963
00:42:42,631 --> 00:42:44,964
and I had never got a chance
to read the magazine.
964
00:42:45,047 --> 00:42:46,839
And they--there
it was right there
965
00:42:46,923 --> 00:42:48,923
at the checkout stand,
so I bought one.
966
00:42:49,005 --> 00:42:50,923
And when I got home,
I was leafing through it,
967
00:42:51,005 --> 00:42:54,798
and we had
the McDonald's Monopoly game,
968
00:42:54,881 --> 00:42:57,631
and it had instant
prize winners on it--
969
00:42:57,714 --> 00:42:59,923
or they had the quick pick,
whatever you call 'em.
970
00:43:00,005 --> 00:43:01,631
I don't know
what they're called.
971
00:43:01,714 --> 00:43:04,547
Uh, and the first one
I peeled off, I believe,
972
00:43:04,631 --> 00:43:05,839
was Pennsylvania Avenue.
973
00:43:05,923 --> 00:43:07,589
And the second one I peeled off
974
00:43:07,673 --> 00:43:09,339
was a million-dollar
instant prize winner,
975
00:43:09,422 --> 00:43:12,255
and it was like,
"Wow, is this for real?"
976
00:43:12,339 --> 00:43:15,339
And then I, uh...
followed the directions
977
00:43:15,422 --> 00:43:19,172
and made the calls and talked
to the people, and, uh...
978
00:43:19,255 --> 00:43:20,547
it was for real.
979
00:43:20,631 --> 00:43:22,339
- Amy's just used
to getting the story.
980
00:43:22,422 --> 00:43:23,923
But for me,
I'm putting legs to that.
981
00:43:24,005 --> 00:43:28,089
And he was mentioning some
grocery story, and so I go,
982
00:43:28,172 --> 00:43:30,756
"Which one?
Is it right here?"
983
00:43:30,839 --> 00:43:32,214
"Hey, can you take us there?"
984
00:43:32,297 --> 00:43:33,631
He goes, "Sure."
985
00:43:33,714 --> 00:43:35,464
You know, he's feeding
off the energy part.
986
00:43:35,547 --> 00:43:37,422
No, I wasn't
about to stop that.
987
00:43:37,506 --> 00:43:39,964
That was great.
It's a field trip, right?
988
00:43:40,047 --> 00:43:41,923
[engine revving]
989
00:43:42,005 --> 00:43:44,047
I'm getting calls,
"The fuck are you doing?"
990
00:43:44,130 --> 00:43:46,214
"I mean, why are you--what?"
This is, like,
991
00:43:46,297 --> 00:43:49,255
"Are you adlibbing?"
And I'd go, "Hey, Jan."
992
00:43:49,339 --> 00:43:50,631
My camera guy, right?
993
00:43:50,714 --> 00:43:51,589
Can you get this?"
994
00:43:51,673 --> 00:43:53,089
"Yeah, I can get it."
995
00:43:53,172 --> 00:43:54,673
[tires screech]
996
00:43:56,172 --> 00:43:59,422
- Doug struck me as one
of the new breed of agents
997
00:43:59,506 --> 00:44:02,339
who thinks outside
the box, if you will.
998
00:44:02,422 --> 00:44:05,923
But he was gung-ho
from the get-go.
999
00:44:07,631 --> 00:44:10,673
- This is where I got
the, uh, "People" magazine.
1000
00:44:10,756 --> 00:44:13,964
And inside we had
the Monopoly game
1001
00:44:14,047 --> 00:44:16,255
with the instant
$1 million winner,
1002
00:44:16,339 --> 00:44:20,089
and it was great;
it's fantastic!
1003
00:44:20,172 --> 00:44:21,506
- Great!
- Got it, okay.
1004
00:44:21,589 --> 00:44:24,798
- He's telling us how he won
the prize, all the BS.
1005
00:44:24,881 --> 00:44:26,964
His was a magazine-type
thing which, at the time
1006
00:44:27,047 --> 00:44:28,839
I didn't even know.
I'm looking over, I go,
1007
00:44:28,923 --> 00:44:31,464
"Really? I thought you
got this off the packages."
1008
00:44:31,547 --> 00:44:33,547
- And Amy's like,
"Did you read any of that
1009
00:44:33,631 --> 00:44:34,714
shit I sent you?"
1010
00:44:34,798 --> 00:44:37,589
Right, and I go,
"Of course I did."
1011
00:44:37,673 --> 00:44:39,339
Which I may have glossed over.
1012
00:44:39,422 --> 00:44:41,756
So I go, "Hey, what'd
you do with the money?"
1013
00:44:41,839 --> 00:44:43,506
Why?
Because I want to go
1014
00:44:43,589 --> 00:44:45,005
seize that stuff, right?
1015
00:44:45,089 --> 00:44:47,255
And he's like,
"I'm buying a boat."
1016
00:44:47,339 --> 00:44:48,839
And so I go, "What name
1017
00:44:48,923 --> 00:44:50,381
would you have on
the back of your boat?"
1018
00:44:50,464 --> 00:44:53,881
And he was like,
"Ruthless Scoundrel."
1019
00:44:53,964 --> 00:44:55,047
- One, two, three!
1020
00:44:55,130 --> 00:44:56,839
- Thanks, McDonald's.
1021
00:44:56,923 --> 00:44:59,589
Hey!
[laughs]
1022
00:45:00,673 --> 00:45:03,005
- So I'm reenacting
that, right, and I go,
1023
00:45:03,089 --> 00:45:05,297
"So, Michael,
you were on the beach?"
1024
00:45:05,381 --> 00:45:07,464
"Yes, and it's right here.
It's this beach."
1025
00:45:07,547 --> 00:45:10,005
And I go, "Really?
Take us to it."
1026
00:45:10,089 --> 00:45:13,005
And I didn't care what that
meant to my camera guy, right?
1027
00:45:13,089 --> 00:45:15,589
He's like, "Are you--fuck,
are you kidding me?
1028
00:45:15,673 --> 00:45:17,964
I gotta--the damn beach?"
1029
00:45:18,047 --> 00:45:19,881
- There's always somebody
1030
00:45:19,964 --> 00:45:22,714
that could respond
tactically, if needed.
1031
00:45:22,798 --> 00:45:25,964
But if something went south,
1032
00:45:26,047 --> 00:45:28,297
between the time
something went south
1033
00:45:28,381 --> 00:45:30,005
and the time they got there...
1034
00:45:30,089 --> 00:45:33,047
[dramatic music]
1035
00:45:33,130 --> 00:45:35,130
♪ ♪
1036
00:45:35,214 --> 00:45:37,798
Don't do anything stupid.
1037
00:45:37,881 --> 00:45:39,339
♪ ♪
1038
00:45:39,422 --> 00:45:41,506
- Doug, you know,
he was a professional,
1039
00:45:41,589 --> 00:45:43,297
but he also did
like to have fun.
1040
00:45:43,381 --> 00:45:45,547
So he loved to tease me
1041
00:45:45,631 --> 00:45:47,339
and kept me on my toes.
1042
00:45:47,422 --> 00:45:49,214
- This is what
makes my fun meter go.
1043
00:45:49,297 --> 00:45:51,297
Amy's back there going,
"Look at these shoes I have,"
1044
00:45:51,381 --> 00:45:53,005
and I'm not looking
at shit like that.
1045
00:45:53,089 --> 00:45:54,714
I mean, "Take your high heels--
why are you wearing
1046
00:45:54,798 --> 00:45:55,673
high heels anyway?"
1047
00:45:55,756 --> 00:45:56,756
And she's like, "Are you--"
1048
00:45:56,839 --> 00:45:59,172
you know, she was
getting on to me about,
1049
00:45:59,255 --> 00:46:01,047
"Hey, can you plan
this better?"
1050
00:46:01,130 --> 00:46:02,130
But I didn't know.
1051
00:46:02,214 --> 00:46:03,506
- Can you get enough sound
1052
00:46:03,589 --> 00:46:05,005
if he tells
the story one more time?
1053
00:46:05,089 --> 00:46:06,464
- You need it?
1054
00:46:06,547 --> 00:46:08,172
We could try it.
- Okay.
1055
00:46:08,255 --> 00:46:10,839
- [chuckles]
- Anybody noticing you yet?
1056
00:46:10,923 --> 00:46:12,255
- Not really.
1057
00:46:12,339 --> 00:46:14,005
- Good.
1058
00:46:16,798 --> 00:46:18,172
- When Doug's at the house,
1059
00:46:18,255 --> 00:46:20,047
it was a controlled
environment.
1060
00:46:20,130 --> 00:46:21,673
When you're out
in the real world,
1061
00:46:21,756 --> 00:46:23,255
there's nothing controlled.
1062
00:46:23,339 --> 00:46:25,047
You're always a little worried
1063
00:46:25,130 --> 00:46:28,881
the operation and the case
could be compromised.
1064
00:46:28,964 --> 00:46:31,964
- Uh, this is where I lost
my "People" magazine.
1065
00:46:32,047 --> 00:46:34,130
I'm glad that after
the beach I stopped
1066
00:46:34,214 --> 00:46:36,255
and picked up another one
because when I did,
1067
00:46:36,339 --> 00:46:39,005
I found the McDonald's
Monopoly Game,
1068
00:46:39,089 --> 00:46:41,673
$1 million
instant prize winner.
1069
00:46:41,756 --> 00:46:43,547
- Great.
Okay, good.
1070
00:46:43,631 --> 00:46:46,130
- Obviously, you know,
this was Doug's very first
1071
00:46:46,214 --> 00:46:49,631
undercover, and so you'd
wanna try to keep him
1072
00:46:49,714 --> 00:46:53,297
under control,
keep him sedated,
1073
00:46:53,381 --> 00:46:54,464
so to speak.
1074
00:46:54,547 --> 00:46:56,172
They don't make it easy.
1075
00:46:56,255 --> 00:46:58,297
- So I'm like,
"Man, I got plenty.
1076
00:46:58,381 --> 00:46:59,464
I got enough."
1077
00:46:59,547 --> 00:47:01,339
- Can I do a couple
of artsy things,
1078
00:47:01,422 --> 00:47:03,881
okay, real quick?
1079
00:47:03,964 --> 00:47:06,172
- Hey.
[laughs]
1080
00:47:06,255 --> 00:47:08,130
- You know, he'd stand
there smiling, and you know,
1081
00:47:08,214 --> 00:47:09,631
you're doing
all this artsy stuff,
1082
00:47:09,714 --> 00:47:13,923
and then some kid ran up
and grabbed the check.
1083
00:47:14,005 --> 00:47:16,005
To run away with it.
1084
00:47:16,756 --> 00:47:19,339
- Like, I'm gonna let
this evidence just walk?
1085
00:47:19,422 --> 00:47:20,297
No way.
1086
00:47:20,381 --> 00:47:22,255
And I'm trucking
down the beach...
1087
00:47:22,339 --> 00:47:25,673
- And it's like,
"Dude, it's not real."
1088
00:47:25,756 --> 00:47:26,673
- It was bad news.
1089
00:47:26,756 --> 00:47:29,130
That's not a good problem
to have,
1090
00:47:29,214 --> 00:47:30,339
being an undercover agent.
1091
00:47:30,422 --> 00:47:32,339
- And this guy is hammered.
1092
00:47:32,422 --> 00:47:33,631
Fortunately, he's running,
like,
1093
00:47:33,714 --> 00:47:36,881
in a zigzag,
so it's easy to catch.
1094
00:47:36,964 --> 00:47:39,673
This kid, he was, like,
full of sand in his mouth
1095
00:47:39,756 --> 00:47:42,130
and crap and I'm like,
"Dude..."
1096
00:47:42,214 --> 00:47:43,673
[stammers]
1097
00:47:43,756 --> 00:47:45,673
"I don't know what I'm gonna
do with all this sand."
1098
00:47:45,756 --> 00:47:49,339
And he's like,
"Man, I just saw, like,
1099
00:47:49,422 --> 00:47:52,839
"all those zeros and thought...
1100
00:47:52,923 --> 00:47:54,172
I'm just gonna go take it."
1101
00:47:54,255 --> 00:47:55,964
And I can't even remember
where he wandered off,
1102
00:47:56,047 --> 00:47:58,756
but he was out of there;
we never saw him again.
1103
00:47:58,839 --> 00:48:00,339
[bombastic music]
1104
00:48:00,422 --> 00:48:02,297
- Sometimes on a case,
1105
00:48:02,381 --> 00:48:04,923
being lucky is better
than being good.
1106
00:48:05,005 --> 00:48:08,714
- No Asics, no nothing,
and we still caught that dude,
1107
00:48:08,798 --> 00:48:11,047
of course, he was hammered,
and we were not.
1108
00:48:11,130 --> 00:48:13,339
And we did get the check back.
1109
00:48:13,422 --> 00:48:18,547
♪ ♪
1110
00:48:18,631 --> 00:48:20,756
[engine turns over]
1111
00:48:21,673 --> 00:48:24,673
It worked great.
Amy was phenomenal.
1112
00:48:24,756 --> 00:48:29,130
And I'm like, "Man,
undercover is awesome."
1113
00:48:29,214 --> 00:48:31,422
[laughing]
1114
00:48:33,589 --> 00:48:36,464
Turned out it really
tickled our wire up.
1115
00:48:36,547 --> 00:48:39,339
Michael Hoover
would be on the phones
1116
00:48:39,422 --> 00:48:40,631
which is great,
because then we were listening
1117
00:48:40,714 --> 00:48:41,923
to that and recording it.
1118
00:48:42,005 --> 00:48:43,714
You know, again,
it got him comfortable.
1119
00:48:43,798 --> 00:48:45,839
It actually worked.
You know, all that works.
1120
00:48:45,964 --> 00:48:48,673
[dramatic music]
1121
00:48:48,756 --> 00:48:50,130
♪ ♪
1122
00:48:50,214 --> 00:48:52,422
- At that time,
I was here in Jacksonville
1123
00:48:52,506 --> 00:48:54,756
in the--
what we call wire room.
1124
00:48:54,839 --> 00:48:57,631
We were listening in
for what we hoped to be
1125
00:48:57,714 --> 00:49:01,589
a telephone call
to this Uncle Jerry.
1126
00:49:01,673 --> 00:49:04,631
And immediately
there's a phone call
1127
00:49:04,714 --> 00:49:07,839
by Mr. Hoover to Mr. Glomb
down in South Florida.
1128
00:49:07,923 --> 00:49:09,756
♪ ♪
1129
00:49:09,839 --> 00:49:11,923
- We were up on
three or four phones.
1130
00:49:12,005 --> 00:49:14,839
One was this guy,
Andrew Glomb.
1131
00:49:14,923 --> 00:49:18,923
I mean, Andrew Glomb was
the guy with a checkered past.
1132
00:49:19,005 --> 00:49:21,297
He had previously convicted
for some drug charges
1133
00:49:21,381 --> 00:49:23,589
on the federal side
with the DEA.
1134
00:49:23,673 --> 00:49:24,673
♪ ♪
1135
00:49:24,756 --> 00:49:26,506
- He had been in a drug
trafficking thing.
1136
00:49:26,589 --> 00:49:29,381
He was a fugitive for a while,
eventually got arrested,
1137
00:49:29,464 --> 00:49:32,297
and he did some time.
1138
00:49:32,381 --> 00:49:35,798
And so, Mr. Hoover
had called Mr. Glomb.
1139
00:49:35,881 --> 00:49:38,214
- Ring, ring.
Ring, ring.
1140
00:49:38,297 --> 00:49:40,923
"Hello?"
"Yeah, Andy."
1141
00:49:41,005 --> 00:49:42,381
That's Andy Glomb.
1142
00:49:42,464 --> 00:49:45,339
"Andy, they were here.
They believed everything.
1143
00:49:45,422 --> 00:49:47,964
"Everything I told them
about the winning the ticket
1144
00:49:48,047 --> 00:49:50,130
on that 'People' magazine."
1145
00:49:50,214 --> 00:49:52,964
- "And I was telling them,
'I did this, and I did that.'"
1146
00:49:53,047 --> 00:49:56,172
And at the very same time,
I'm on my cell phone
1147
00:49:56,255 --> 00:49:58,297
talking to Doug Mathews
1148
00:49:58,381 --> 00:50:00,422
and telling him,
"Listen to this."
1149
00:50:00,506 --> 00:50:01,798
♪ ♪
1150
00:50:01,881 --> 00:50:04,464
- The feeling from him
on the phone call was,
1151
00:50:04,547 --> 00:50:06,631
"Man, I got them snowed,
they bel--"
1152
00:50:06,714 --> 00:50:07,964
you know, it was that--
it was that--
1153
00:50:08,047 --> 00:50:09,673
I mean, it was perfect.
1154
00:50:09,756 --> 00:50:11,798
It's exactly what you're after.
1155
00:50:11,881 --> 00:50:13,673
He's talking, "Man,
you're not gonna believe it.
1156
00:50:13,756 --> 00:50:16,673
"This director asked
about the name of my boat
1157
00:50:16,756 --> 00:50:18,839
and I said,
'Ruthless Scoundrel.'"
1158
00:50:18,923 --> 00:50:20,506
And they're just laughing
on the phone,
1159
00:50:20,589 --> 00:50:23,964
how much--how funny that was
to them because they knew
1160
00:50:24,047 --> 00:50:27,714
they had lied and had stolen
this money from McDonald's.
1161
00:50:27,798 --> 00:50:31,547
- In that call, effectively
what he's doing is confirming
1162
00:50:31,631 --> 00:50:35,673
beyond any doubt that,
you know, he didn't win it.
1163
00:50:35,756 --> 00:50:38,506
♪ ♪
1164
00:50:38,589 --> 00:50:40,839
- It just doesn't get
any better than that.
1165
00:50:40,923 --> 00:50:42,506
It's like high fives.
1166
00:50:42,589 --> 00:50:45,464
- That was why you get up
on these wiretaps.
1167
00:50:45,547 --> 00:50:47,422
So we're hearing
how they did it.
1168
00:50:47,506 --> 00:50:50,673
♪ ♪
1169
00:50:50,756 --> 00:50:54,381
At the time, we didn't
know how big this was.
1170
00:50:54,464 --> 00:50:56,798
We knew of some,
but we didn't know it all.
1171
00:50:56,881 --> 00:51:00,923
It was amazing to me
how little we did know.
1172
00:51:01,005 --> 00:51:03,673
[phones ringing]
1173
00:51:03,756 --> 00:51:10,798
♪ ♪
1174
00:51:15,297 --> 00:51:19,089
The spider web of all--
like, we had this Uncle Jerry.
1175
00:51:19,172 --> 00:51:21,673
Everything was
very general, nebulous.
1176
00:51:21,756 --> 00:51:24,047
We still didn't know,
you got to remember, like,
1177
00:51:24,130 --> 00:51:27,172
we still didn't know
who this Jerry person was,
1178
00:51:27,255 --> 00:51:28,881
if there even was a Jerry.
1179
00:51:28,964 --> 00:51:32,047
So all of the newer agents,
we were on the wiretaps
1180
00:51:32,130 --> 00:51:35,714
to find out more about
the depths of this scheme.
1181
00:51:35,798 --> 00:51:37,673
- Back then I was a new agent,
1182
00:51:37,756 --> 00:51:40,547
and my first assignment
when I was brought in
1183
00:51:40,631 --> 00:51:42,798
was to work the wire.
1184
00:51:43,964 --> 00:51:47,214
The Title III has to be
monitored full-time, 24/7.
1185
00:51:47,297 --> 00:51:48,923
You hear the phone call,
you grab your headset,
1186
00:51:49,005 --> 00:51:51,506
you put it on,
you listen to the call.
1187
00:51:51,589 --> 00:51:53,297
- We're listening
in the wire room
1188
00:51:53,381 --> 00:51:55,881
and I'm hearing, you know,
the name Uncle Jerry
1189
00:51:55,964 --> 00:51:58,214
thrown around on the phone.
1190
00:51:58,297 --> 00:51:59,881
"Uncle Jerry, Uncle Jerry.
1191
00:51:59,964 --> 00:52:03,756
You don't wanna make
Uncle Jerry upset."
1192
00:52:03,839 --> 00:52:06,756
- Well, I do remember
clearly feeling like
1193
00:52:06,839 --> 00:52:09,547
I was in New York and I was
listening to a mobster
1194
00:52:09,631 --> 00:52:11,923
talking about running
his mafia empire,
1195
00:52:12,005 --> 00:52:15,506
some mafia don, 'cause that's
kind of how this guy came off.
1196
00:52:15,589 --> 00:52:17,631
♪ ♪
1197
00:52:17,714 --> 00:52:19,964
- So we had
to find Uncle Jerry.
1198
00:52:20,047 --> 00:52:22,172
I mean, how do you do that?
1199
00:52:22,255 --> 00:52:28,089
♪ ♪
1200
00:52:28,172 --> 00:52:30,297
- We did an analysis
1201
00:52:30,381 --> 00:52:33,881
of phone records
from past winners.
1202
00:52:33,964 --> 00:52:36,798
You look for
that common number.
1203
00:52:36,881 --> 00:52:38,923
- We knew when they won
the prizes, what year,
1204
00:52:39,005 --> 00:52:42,798
and we could probably cord it
off to a month, so I think--
1205
00:52:42,881 --> 00:52:45,631
I think we backed up two
and went forward two.
1206
00:52:45,714 --> 00:52:48,130
♪ ♪
1207
00:52:48,214 --> 00:52:52,130
And we went and pulled
the phone numbers coming in
1208
00:52:52,214 --> 00:52:55,381
and going out
for this period of time.
1209
00:52:55,464 --> 00:52:58,923
♪ ♪
1210
00:52:59,005 --> 00:53:01,506
- Lo and behold,
each of their phone numbers
1211
00:53:01,589 --> 00:53:03,673
were calling common numbers.
1212
00:53:03,756 --> 00:53:08,923
- We saw the activity
heavy coming in right before
1213
00:53:09,005 --> 00:53:11,005
the prize was awarded
or claimed,
1214
00:53:11,089 --> 00:53:13,589
and then heavy right after it,
and then nothing.
1215
00:53:13,673 --> 00:53:15,214
And then none
of them were related;
1216
00:53:15,297 --> 00:53:17,172
they didn't know each other.
1217
00:53:17,255 --> 00:53:19,839
All were hitting that number.
1218
00:53:19,923 --> 00:53:26,673
♪ ♪
1219
00:53:26,756 --> 00:53:30,673
- All these phone calls
include one person...
1220
00:53:30,756 --> 00:53:32,255
♪ ♪
1221
00:53:32,339 --> 00:53:34,631
Jerome Jacobson.
1222
00:53:34,714 --> 00:53:36,714
Also known as...
1223
00:53:36,798 --> 00:53:38,214
Jerry Jacobson.
1224
00:53:38,297 --> 00:53:42,631
The absolute head of security
for Simon Marketing.
1225
00:53:42,714 --> 00:53:45,964
♪ ♪
1226
00:53:46,047 --> 00:53:49,005
[funky music]
1227
00:53:49,089 --> 00:53:56,130
♪ ♪
1228
00:54:36,089 --> 00:54:38,297
[bright tone]
1229
00:54:40,506 --> 00:54:42,923
There was a wide net
of individuals who were willing
1230
00:54:43,005 --> 00:54:45,089
to participate
in this fraud scheme.
1231
00:54:45,172 --> 00:54:46,172
♪ (UPBEAT JAZZ MUSIC PLAYS) ♪
1232
00:54:46,255 --> 00:54:49,130
WOMAN:
It got really big, really fast.
1233
00:54:49,673 --> 00:54:51,798
There was one
nagging question mark...
1234
00:54:53,506 --> 00:54:54,756
Who is Uncle Jerry?
1235
00:54:55,172 --> 00:54:56,005
(CASH REGISTER DINGS)
1236
00:54:56,214 --> 00:54:58,297
We were racking up
incredible evidence
1237
00:54:58,381 --> 00:54:59,756
and discovering new people.
1238
00:55:00,798 --> 00:55:03,881
We found out that there was
another Jerry involved in this.
1239
00:55:04,172 --> 00:55:06,172
MAN: He took this little,
small operation,
1240
00:55:06,255 --> 00:55:07,756
and made it huge.
1241
00:55:08,881 --> 00:55:11,881
As soon as I got that check,
things changed.
1242
00:55:12,923 --> 00:55:15,130
"You gonna ride with us,
and you gonna do what we say.
1243
00:55:15,339 --> 00:55:16,464
And you gonna do it right."
1244
00:55:16,547 --> 00:55:19,881
I'm not a dumb person,
but I did a dumb thing.
1245
00:55:20,214 --> 00:55:22,964
No one can stand in front
of a mirror and say
1246
00:55:23,047 --> 00:55:24,673
they've never done something...
1247
00:55:25,214 --> 00:55:27,089
that they wish
they could take back.
1248
00:55:27,714 --> 00:55:30,214
I'mma lay all my cards on
the table and tell everything.
1249
00:55:30,881 --> 00:55:34,422
MAN 2: We were just building
the puzzle from all the pieces.
1250
00:55:34,506 --> 00:55:35,339
(POLICE SIREN BLARES)
1251
00:55:35,673 --> 00:55:37,130
MAN 3: We started finding
other middle-men.
1252
00:55:37,214 --> 00:55:40,589
The money got too big to not
take a bigger piece of that pie.
1253
00:55:41,130 --> 00:55:44,089
It could've been a possible hit
to get him out of the situation.
1254
00:55:44,756 --> 00:55:46,964
WOMAN 2: A little teardrop
came down my face.
1255
00:55:47,047 --> 00:55:49,589
I thought, "I'm never
gonna get out of this."
1256
00:55:50,172 --> 00:55:51,172
(CASH REGISTER DINGS)
1257
00:55:51,255 --> 00:55:52,756
♪ (MUSIC CONCLUDES) ♪
94820
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