All language subtitles for Inside Legoland A World Of Wonder - 1x01_track3_eng

af Afrikaans
sq Albanian
am Amharic
ar Arabic
hy Armenian
az Azerbaijani
eu Basque
be Belarusian
bn Bengali
bs Bosnian
bg Bulgarian
ca Catalan
ceb Cebuano
ny Chichewa
zh-CN Chinese (Simplified)
zh-TW Chinese (Traditional)
co Corsican
hr Croatian
cs Czech
da Danish
nl Dutch
en English
eo Esperanto
et Estonian
tl Filipino
fi Finnish
fr French
fy Frisian
gl Galician
ka Georgian
de German
el Greek
gu Gujarati
ht Haitian Creole
ha Hausa
haw Hawaiian
iw Hebrew
hi Hindi
hmn Hmong
hu Hungarian
is Icelandic
ig Igbo
id Indonesian
ga Irish
it Italian
ja Japanese
jw Javanese
kn Kannada
kk Kazakh
km Khmer
ko Korean
ku Kurdish (Kurmanji)
ky Kyrgyz
lo Lao
la Latin
lv Latvian
lt Lithuanian
lb Luxembourgish
mk Macedonian
mg Malagasy
ms Malay
ml Malayalam
mt Maltese
mi Maori
mr Marathi
mn Mongolian
my Myanmar (Burmese)
ne Nepali
no Norwegian
ps Pashto
fa Persian
pl Polish
pt Portuguese
pa Punjabi
ro Romanian
ru Russian
sm Samoan
gd Scots Gaelic
sr Serbian
st Sesotho
sn Shona
sd Sindhi
si Sinhala
sk Slovak
sl Slovenian
so Somali
es Spanish Download
su Sundanese
sw Swahili
sv Swedish
tg Tajik
ta Tamil
te Telugu
th Thai
tr Turkish
uk Ukrainian
ur Urdu
uz Uzbek
vi Vietnamese
cy Welsh
xh Xhosa
yi Yiddish
yo Yoruba
zu Zulu
or Odia (Oriya)
rw Kinyarwanda
tk Turkmen
tt Tatar
ug Uyghur
Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:02,071 --> 00:00:04,736 With 31 rides, live shows, 2 00:00:04,761 --> 00:00:08,616 and thousands of models handmade using more than 90 million 3 00:00:08,641 --> 00:00:13,326 Lego bricks, Legoland's the UK's most popular family day out. 4 00:00:14,641 --> 00:00:17,326 But what does it take to keep the show on the road? 5 00:00:17,351 --> 00:00:20,015 Just need to grab some rat noses. 6 00:00:20,040 --> 00:00:21,866 We'll be going behind the scenes... 7 00:00:21,891 --> 00:00:22,935 Calling Lego Base. 8 00:00:22,960 --> 00:00:28,815 ...to see how an army of 1,800 staff tend to dragons and royalty. 9 00:00:31,170 --> 00:00:33,536 As well as catering for thousands of guests. 10 00:00:33,561 --> 00:00:35,096 There's Lego everywhere. 11 00:00:35,121 --> 00:00:37,966 Managing the crowds, and entertaining. 12 00:00:39,920 --> 00:00:41,616 Keeping the rides running... 13 00:00:43,071 --> 00:00:45,656 ...above ground... 14 00:00:45,681 --> 00:00:46,656 ...and beneath. 15 00:00:49,040 --> 00:00:52,966 All striving to create the perfect day out. 16 00:01:04,321 --> 00:01:06,296 This is Ollie The Dragon. 17 00:01:06,321 --> 00:01:08,506 He's our resident hotel guest. 18 00:01:08,531 --> 00:01:10,856 He's the first impression of the park, really. 19 00:01:10,881 --> 00:01:13,046 As Legoland gets ready to open, 20 00:01:13,071 --> 00:01:16,326 animator Chris is doing his daily rounds. 21 00:01:16,351 --> 00:01:19,216 You're greeted by this giant dragon who's puffing smoke. 22 00:01:21,121 --> 00:01:24,216 So, he's got a big reservoir of smoke fluid. 23 00:01:24,241 --> 00:01:26,216 A mixture of water and glycerine, 24 00:01:26,241 --> 00:01:29,296 the fluid is superheated to push out smoke. 25 00:01:29,321 --> 00:01:32,506 It will tend to go through the smoke really quite quickly. 26 00:01:32,531 --> 00:01:34,046 You don't him to run out. 27 00:01:34,071 --> 00:01:36,815 The two main questions people ask you when you say you're working 28 00:01:36,840 --> 00:01:39,736 at Legoland is they either go, "Do you play with Lego?" 29 00:01:39,761 --> 00:01:41,326 Or, "Do you fix the rides?" 30 00:01:41,351 --> 00:01:43,606 And I go, "No, I don't do either of them. 31 00:01:43,631 --> 00:01:45,256 "L fix the dragons instead." 32 00:01:52,121 --> 00:01:54,256 Yep. It's all coming through nicely. 33 00:02:00,321 --> 00:02:04,656 Ollie sits outside one of two hotels located inside the park. 34 00:02:07,241 --> 00:02:11,426 In total, there are over 200 themed rooms filled with Lego models. 35 00:02:14,060 --> 00:02:16,596 Cameron is managing the hotel today. 36 00:02:18,501 --> 00:02:20,806 We've been up against it this morning so I've been helping out 37 00:02:20,831 --> 00:02:23,276 the restaurant team clear and relay their tables. 38 00:02:23,301 --> 00:02:25,756 We have around 500 guests or so coming in 39 00:02:25,781 --> 00:02:27,196 for breakfast this morning. 40 00:02:28,860 --> 00:02:31,596 Good morning, how are you? How many of you are there, please, together? 41 00:02:31,621 --> 00:02:33,785 Six. Six. Can I sit you down at this table here? 42 00:02:33,810 --> 00:02:36,316 It looks like it's been vacated, we're just going to clean it up. 43 00:02:36,341 --> 00:02:40,316 And then the table is there, OK? So, let me sit you down. Lovely. 44 00:02:42,551 --> 00:02:45,526 We've got all of our guests here from the hotel - both hotels - 45 00:02:45,551 --> 00:02:47,236 eager to go to in the park this morning, 46 00:02:47,261 --> 00:02:49,626 and that's why breakfast is so busy in the morning. 47 00:02:50,810 --> 00:02:54,035 Pink Brick, she's very popularjust getting the crowd excited 48 00:02:54,060 --> 00:02:55,476 ready to go in this morning. 49 00:02:55,501 --> 00:02:58,596 They're waiting for call from our Lego base to make sure we're OK 50 00:02:58,621 --> 00:03:00,785 to open the gates and that the rides are ready. 51 00:03:00,810 --> 00:03:03,476 Here we go! Let me lift up the handle and... 52 00:03:05,730 --> 00:03:08,346 Wrong way! It opens the other way! 53 00:03:13,060 --> 00:03:16,196 Up at the main gate, excitement is also brewing. 54 00:03:16,221 --> 00:03:20,556 We're gonna go in there, and there, and there, and that - everything! 55 00:03:20,581 --> 00:03:24,116 OK. Are you guys ready?! Welcome! 56 00:03:24,141 --> 00:03:25,316 CROWD: 57 00:03:29,190 --> 00:03:33,626 There are 51 rides and attractions but the unique draw is the 58 00:03:33,651 --> 00:03:38,316 thousands of Lego statues and models spread over the 150 acre site. 59 00:03:40,451 --> 00:03:43,945 Including the miniature world of Miniland. 60 00:03:45,371 --> 00:03:50,165 Across the entire park, over 90 million bricks have been used 61 00:03:50,190 --> 00:03:52,955 and the numbers keep growing. 62 00:03:52,980 --> 00:03:57,986 We had 48 pallets of Lego arrive this morning at about 8.30. 63 00:03:58,011 --> 00:04:01,476 The Lego bricks are destined for the model makers' workshop. 64 00:04:01,501 --> 00:04:05,236 Nikki's lucky enough to be one of the elite model makers. 65 00:04:05,261 --> 00:04:07,626 As you can see, we've got many boxes everywhere, 66 00:04:07,651 --> 00:04:10,626 absolutely full to the brim with all different types of Lego and colours. 67 00:04:10,651 --> 00:04:14,556 So, we literally have just whole big boxes of everything. 68 00:04:14,581 --> 00:04:15,676 LEGOS CLATTERING 69 00:04:15,701 --> 00:04:18,236 How satisfying is that? 70 00:04:18,261 --> 00:04:22,446 Upstairs beavering away in a special workshop is a crack team 71 00:04:22,471 --> 00:04:24,236 of model builders... 72 00:04:24,261 --> 00:04:26,346 Look, a parrot. 73 00:04:27,781 --> 00:04:29,316 Look, a soldier. 74 00:04:31,060 --> 00:04:34,556 Have we got everything we need? I don't think we do... 75 00:04:34,581 --> 00:04:38,806 ...all under the watchful eye of model shop manager Paula. 76 00:04:38,831 --> 00:04:41,236 The team are really talented, it's a bit 77 00:04:41,261 --> 00:04:44,396 of a mad professor workshop which is really, really nice. 78 00:04:44,421 --> 00:04:47,035 We have thousands of applicants, as you can imagine. 79 00:04:47,060 --> 00:04:49,876 So, we're very lucky to do what we do. 80 00:04:51,221 --> 00:04:53,876 Openings for these highly sought after positions 81 00:04:53,901 --> 00:04:55,835 are few and far between. 82 00:04:57,901 --> 00:05:02,035 But today, a lucky new recruit is joining the modelling team. 83 00:05:08,581 --> 00:05:12,806 I was training as a teacher and in my spare time, I am a model maker. 84 00:05:12,831 --> 00:05:16,835 I saw this position open and I thought, "Well, that sounds 85 00:05:16,860 --> 00:05:20,266 "in my bracket of dream job possibilities. 86 00:05:20,291 --> 00:05:23,955 "So...why not go for it?" 87 00:05:25,651 --> 00:05:28,155 Hello! Hey there, Paula. How are you? You're all right? 88 00:05:28,180 --> 00:05:30,476 Good, really good, hello. Do you want to just put your bag down 89 00:05:30,501 --> 00:05:34,266 and then l'lljust introduce you to everyone? Indeed. So, this is April. 90 00:05:34,291 --> 00:05:36,626 Hello, April. This is William. Pleased to meet you. 91 00:05:36,651 --> 00:05:38,626 Nikki is fairly new. Hi! 92 00:05:38,651 --> 00:05:41,116 So Nikki's been with us since February, wasn't it, this year? 93 00:05:41,141 --> 00:05:43,346 So, she's picked up things quite quickly. 94 00:05:43,371 --> 00:05:46,066 Yeah, we'll go through together. 95 00:05:46,091 --> 00:05:49,705 Yeah, exactly! Very good. 96 00:05:49,730 --> 00:05:52,835 Pinch yourself moment, I think, you've probably been through that. 97 00:05:59,141 --> 00:06:00,905 Oh, yeah, you've got to have your box of it. 98 00:06:05,651 --> 00:06:07,905 Definitely. 99 00:06:07,930 --> 00:06:10,506 Those are the golden objects, basically. 100 00:06:12,261 --> 00:06:15,035 Back in the hotel, Cameron is busy. 101 00:06:15,060 --> 00:06:16,556 There's always something to do. 102 00:06:16,581 --> 00:06:18,806 There's always something in the wrong place that needs 103 00:06:18,831 --> 00:06:21,236 putting back again. There's Lego everywhere! 104 00:06:22,831 --> 00:06:26,796 I am a perfectionist and it won't do if it's not perfect. 105 00:06:26,821 --> 00:06:29,705 We're going to do a Lego model inspection of the royal family. 106 00:06:29,730 --> 00:06:31,476 Could do with a bit of dusting today. 107 00:06:33,011 --> 00:06:37,196 The royal family are just one of over 2,000 Lego models 108 00:06:37,221 --> 00:06:39,035 in the hotels. 109 00:06:39,060 --> 00:06:42,955 And it's Michelle's job to ensure that they stay spick-and-span. 110 00:06:42,980 --> 00:06:44,626 Good afternoon, housekeeping. 111 00:06:47,980 --> 00:06:51,546 Michelle comes armed with all of her unique tools of the trade. 112 00:06:54,261 --> 00:06:57,155 Very sophisticated dish brush. 113 00:06:57,180 --> 00:07:03,196 I then have a very posh, wonderful nylon tipped automated brush 114 00:07:03,221 --> 00:07:04,986 which does the bigger parts of Lego. 115 00:07:06,091 --> 00:07:10,596 And then the best tool I own is my toothbrush. 116 00:07:10,621 --> 00:07:14,346 And as monotonous as that is, it needs to go into all the tiny, 117 00:07:14,371 --> 00:07:15,546 tiny little bits here. 118 00:07:15,571 --> 00:07:17,705 There's no way anything else is going to get in there. 119 00:07:17,730 --> 00:07:19,266 And a bucket of hot soapy water. 120 00:07:20,621 --> 00:07:23,705 My colleagues and friends think that I'm absolutely crazy 121 00:07:23,730 --> 00:07:27,155 because I actually enjoy cleaning the Lego and making it look nice. 122 00:07:29,091 --> 00:07:31,776 Some boys and girls are very fascinated that I'm cleaning 123 00:07:31,801 --> 00:07:34,656 Lego with a toothbrush. 124 00:07:34,681 --> 00:07:37,096 And some mums and dads ask me for tips on how 125 00:07:37,121 --> 00:07:39,296 to clean their Lego models at home as well. 126 00:07:39,321 --> 00:07:43,685 My top tips for cleaning Lego are warm water, not too much soap, 127 00:07:43,710 --> 00:07:45,376 and a really good toothbrush. 128 00:07:49,631 --> 00:07:51,296 Oh, this job is like the Forth Bridge. 129 00:07:51,321 --> 00:07:55,496 You literally start one end of the hotel and you finish the other end 130 00:07:55,521 --> 00:07:56,795 and it's time to start again. 131 00:08:05,160 --> 00:08:06,576 In the heart of the park, 132 00:08:06,601 --> 00:08:10,815 Miniland is a miniature world with representations of 12 countries, 133 00:08:10,840 --> 00:08:14,966 spread over four continents, made out of 45 million bricks. 134 00:08:17,040 --> 00:08:20,935 And Will already has his first assignment for it. 135 00:08:20,960 --> 00:08:23,326 I would say that was quite a good representation of me. 136 00:08:23,351 --> 00:08:26,606 I might add some little details on the hair though, 137 00:08:26,631 --> 00:08:32,326 just to add to my usual look, if I've got any. 138 00:08:32,351 --> 00:08:35,685 Although all the models in the park are created using exactly 139 00:08:35,710 --> 00:08:39,496 the same bricks as you can use at home, the addition of a bit of glue 140 00:08:39,521 --> 00:08:43,736 helps to protect them against the elements - and little fingers. 141 00:08:43,761 --> 00:08:46,015 These are the kind of things that I'd want to add in just 142 00:08:46,040 --> 00:08:47,966 to make the person unique, really. 143 00:08:49,481 --> 00:08:51,416 But we do... 144 00:08:51,441 --> 00:08:53,376 Hopefully, this pays off. 145 00:08:53,401 --> 00:08:55,526 It is mini-me. It's Mini-Will. 146 00:08:55,551 --> 00:08:57,685 Mooching about, yeah. 147 00:09:01,681 --> 00:09:04,166 When you walk through the model makers workshop, 148 00:09:04,191 --> 00:09:06,526 kind of a mixture between two things. 149 00:09:06,551 --> 00:09:10,606 It's kind of like an engineers shop, like proper workshop, 150 00:09:10,631 --> 00:09:13,856 but it's also kind of like a toy shop at the same time. 151 00:09:13,881 --> 00:09:18,885 It just takes me back to the feeling I wished for as a child 152 00:09:18,910 --> 00:09:21,216 to come and work with Lego. 153 00:09:23,761 --> 00:09:25,326 Coming UP--- 154 00:09:25,351 --> 00:09:27,736 Will pays a visit to Buckingham Palace. 155 00:09:27,761 --> 00:09:29,966 I think she's in, but she's not aware. 156 00:09:29,991 --> 00:09:31,815 A ride is evacuated... 157 00:09:31,840 --> 00:09:34,656 We're going to take every single guest off this right now. 158 00:09:35,801 --> 00:09:39,456 And as heat rises in the park, so do tempers. 159 00:09:55,821 --> 00:09:58,716 Today is one of the hottest clays of the year in the UK, 160 00:09:58,741 --> 00:10:02,356 and already the crowds are gathering at the Windsor theme park. 161 00:10:02,381 --> 00:10:05,476 We're expecting to be quite busy especially with the lovely weather. 162 00:10:05,501 --> 00:10:08,146 I have to get the traffic moving as quickly as possible. 163 00:10:08,171 --> 00:10:10,356 They like to arrive early as well. 164 00:10:10,381 --> 00:10:12,506 Do you guys want to come down and go down that lane? 165 00:10:20,140 --> 00:10:23,436 With temperatures hitting 30 degrees, most of the crowd 166 00:10:23,461 --> 00:10:26,666 streaming in today are heading straight for the water rides. 167 00:10:27,741 --> 00:10:30,026 Can I help you? 168 00:10:30,051 --> 00:10:31,476 Is this for wearing now? 169 00:10:31,501 --> 00:10:34,796 Yes, it is. Do you want me to take all the labels off for you? Yeah, please. 170 00:10:34,821 --> 00:10:38,026 In Duplo Valley, Gail's till is ringing red-hot. 171 00:10:38,051 --> 00:10:39,396 It's £4.38. 172 00:10:39,421 --> 00:10:41,945 If it's raining, they all come in for the ponchos. 173 00:10:41,970 --> 00:10:44,995 If it's hot, they all come in for the swimming costumes. 174 00:10:45,020 --> 00:10:46,556 Try and stay in the shade. 175 00:10:46,581 --> 00:10:49,146 LAUGHING: Thank you. Thank you. 176 00:10:50,941 --> 00:10:53,865 You're lucky we've got water. We didn't have any yesterday. 177 00:10:53,890 --> 00:10:56,666 You going to get wet as well? No, I'm not, thank God. 178 00:10:56,691 --> 00:10:59,796 I would. I don't get splashed. I would! 179 00:10:59,821 --> 00:11:04,115 I would love to have a go out there and run through Drench Towers. 180 00:11:10,611 --> 00:11:12,916 Over at the workshop, new boy Will 181 00:11:12,941 --> 00:11:17,556 and fellow model maker April are about to head out into the park. 182 00:11:17,581 --> 00:11:21,226 Today, we're going to be replacing Buckingham Palace's fence 183 00:11:21,251 --> 00:11:22,636 in Miniland of course. 184 00:11:22,661 --> 00:11:25,945 These were built by a past model maker. 185 00:11:25,970 --> 00:11:28,716 The gates were completed by one of Will's predecessors. 186 00:11:28,741 --> 00:11:30,586 But it's now up to him and April 187 00:11:30,611 --> 00:11:34,666 to reconstruct them in one of Miniland's prime sites. 188 00:11:34,691 --> 00:11:37,306 This is my first installation of anything. 189 00:11:37,331 --> 00:11:40,506 I've heard that it doesn't always go to plan. 190 00:11:40,531 --> 00:11:41,786 Is this is what we ordered? 191 00:11:41,811 --> 00:11:43,945 Yeah, this is it. It's fresh! 192 00:11:43,970 --> 00:11:46,146 Look at that, fresh out of the oven! 193 00:11:46,171 --> 00:11:48,836 So, when we install a model, you're a little bit worried cos you're 194 00:11:48,861 --> 00:11:51,756 kind of thinking, "Oh, is it going to survive?" 195 00:11:51,781 --> 00:11:54,195 What's going to break on it? 196 00:11:54,220 --> 00:11:56,075 I can see London on the horizon. 197 00:11:56,100 --> 00:11:58,506 If you ever need a swap over at any point, let me know. 198 00:11:58,531 --> 00:12:01,995 Yeah, it's a two-man job - er, a two-person job. 199 00:12:04,251 --> 00:12:06,636 OK, and we have arrived. 200 00:12:09,020 --> 00:12:12,146 It's getting hotter and the extreme temperatures are starting 201 00:12:12,171 --> 00:12:14,026 to have an impact on the rides. 202 00:12:15,611 --> 00:12:19,036 Soon as we go over 30 degrees, we've got to do track inspections. 203 00:12:19,061 --> 00:12:24,226 Sam from rides maintenance has had to stop the Legoland Express train. 204 00:12:24,251 --> 00:12:27,226 Historically, when it heats up, 205 00:12:27,251 --> 00:12:30,476 some of the joints can buckle out which causes a train to derail. 206 00:12:30,501 --> 00:12:33,306 Previously, it's derailed on a corner. 207 00:12:33,331 --> 00:12:35,506 It's a popular ride with younger children. 208 00:12:35,531 --> 00:12:37,865 So, Sam needs to avoid this happening again. 209 00:12:39,890 --> 00:12:42,836 This is a sort of area where we want to look for any buckling 210 00:12:42,861 --> 00:12:44,786 cos it's red-hot around here. 211 00:12:44,811 --> 00:12:46,636 Especially on the corners out there. 212 00:12:48,421 --> 00:12:50,786 Yeah, or actually we could put them in the grass, couldn't we? 213 00:12:50,811 --> 00:12:54,636 Yeah, just... Back at the Palace, the gates are about to be replaced. 214 00:12:54,661 --> 00:12:57,556 Probably need to remove all the figures over there. 215 00:12:57,581 --> 00:12:59,556 Yeah - first task figures, then, yeah? 216 00:12:59,581 --> 00:13:01,786 We're sort of abducting them. 217 00:13:01,811 --> 00:13:07,396 We're basically following this map and on it, it is numbered from 1-34. 218 00:13:07,421 --> 00:13:09,916 I'm guessing number one is one of these long ones. 219 00:13:09,941 --> 00:13:12,836 Number one! There we go, it's sorted. 220 00:13:12,861 --> 00:13:15,506 The original model maker left instructions on how 221 00:13:15,531 --> 00:13:17,146 to put the gates together. 222 00:13:17,171 --> 00:13:18,716 The writing is legible. 223 00:13:18,741 --> 00:13:20,306 LAUGHING: "The writing is legible!" 224 00:13:20,331 --> 00:13:22,916 I'll have a look for number two because". 225 00:13:22,941 --> 00:13:25,586 So, this is like a massive puzzle. 226 00:13:25,611 --> 00:13:27,226 So, there's 216. 227 00:13:27,251 --> 00:13:30,786 Yeah, well that's what I mean, the one I think is NOT number 16. 228 00:13:30,811 --> 00:13:32,586 16 is over here! 229 00:13:35,611 --> 00:13:36,916 I'm doing better, Will! 230 00:13:39,890 --> 00:13:41,115 Back on the tracks, 231 00:13:41,140 --> 00:13:44,115 Sam and Trevor are checking they haven't expanded in the heat. 232 00:13:45,220 --> 00:13:49,356 Anything above 630mm and they've got a problem. 233 00:13:50,501 --> 00:13:54,036 621. 234 00:13:56,781 --> 00:13:59,146 620. 235 00:13:59,171 --> 00:14:01,356 Right, not too many more to do. 236 00:14:01,381 --> 00:14:03,786 I mean, the day-to-day job is just... 237 00:14:03,811 --> 00:14:05,836 You don't really know what you're going to come into. 238 00:14:05,861 --> 00:14:10,095 So, sometimes, I'll come in to the mother of all breakdowns 239 00:14:10,120 --> 00:14:11,606 and it's something to get stuck into. 240 00:14:11,631 --> 00:14:15,246 And then other days, it could be anything, really. 241 00:14:15,271 --> 00:14:16,656 622. 242 00:14:16,681 --> 00:14:19,306 Yeah. 243 00:14:19,331 --> 00:14:21,806 Right. Let's get a move on. 244 00:14:21,831 --> 00:14:23,246 624. 245 00:14:23,271 --> 00:14:24,606 Right, we're done. 246 00:14:24,631 --> 00:14:26,015 RADIO PIPS 247 00:14:26,040 --> 00:14:27,296 COMPUTER VOICE: 248 00:14:27,321 --> 00:14:28,326 Calling Lego base. 249 00:14:29,551 --> 00:14:31,296 ON RADIO: Go ahead. 250 00:14:31,321 --> 00:14:34,656 Yeah, just to let you know, we've just completed the track inspection, 251 00:14:34,681 --> 00:14:36,326 no issues found there. 252 00:14:36,351 --> 00:14:39,135 The Legoland Express is now back up and running. 253 00:14:39,160 --> 00:14:41,056 So, we're all done here. 254 00:14:41,081 --> 00:14:42,095 Thank you! 255 00:14:46,551 --> 00:14:49,856 The trains may be back on track but there's bad news for those 256 00:14:49,881 --> 00:14:53,215 wanting to cool down in one of the most popular water rides. 257 00:14:54,551 --> 00:14:57,606 So, we're just heading down to our Viking river rapids right now, 258 00:14:57,631 --> 00:15:00,885 it's just been called through as having a breakdown. 259 00:15:02,521 --> 00:15:05,376 The Viking River Splash ride has come to a sudden halt 260 00:15:05,401 --> 00:15:08,776 with over 100 people on board. 261 00:15:08,801 --> 00:15:12,296 Safety is paramount, especially on rides involving water. 262 00:15:12,321 --> 00:15:15,526 So Duty Manager Lee needs to find out what's going on. 263 00:15:15,551 --> 00:15:18,246 We have made the decision that we're going to evacuate the guests 264 00:15:18,271 --> 00:15:21,936 off the ride so we can check it and find out what's happened. 265 00:15:21,961 --> 00:15:23,446 Hello. Hello there. 266 00:15:23,471 --> 00:15:25,736 So, can you just talk me through what's happened 267 00:15:25,761 --> 00:15:28,215 and what we're going to do? OK, so it was due to a guest action. 268 00:15:28,240 --> 00:15:31,296 Someone was in a restricted area so we've done "stop-stop-stop" procedure. 269 00:15:31,321 --> 00:15:33,246 OK. And now we are literally just going to get 270 00:15:33,271 --> 00:15:34,686 the guests off safely as we can. 271 00:15:34,711 --> 00:15:37,376 OK, we're going to take every single guest off this ride now? Yes. 272 00:15:37,401 --> 00:15:40,736 Due to a guest action? Due to a guest action. That's a real shame. 273 00:15:40,761 --> 00:15:43,015 A member of the public was spotted trespassing 274 00:15:43,040 --> 00:15:45,056 in a danger area near the water. 275 00:15:45,081 --> 00:15:48,936 So, the team had no option but to press the emergency stop button. 276 00:15:48,961 --> 00:15:50,446 We're going to clear the queue line 277 00:15:50,471 --> 00:15:52,656 and they can do it another day or on another... 278 00:15:52,681 --> 00:15:54,326 Are we giving the guests that have queued 279 00:15:54,351 --> 00:15:56,736 but are not going to get on the ride, are we going to give them...? 280 00:15:56,761 --> 00:16:00,215 ...priority passes? Priority passes, yes. So they can enjoy another ride on us. Wonderful. 281 00:16:00,240 --> 00:16:02,526 Everyone in the boats and queue will get fast passes 282 00:16:02,551 --> 00:16:03,606 to go on another ride. 283 00:16:03,631 --> 00:16:06,166 OK, sorry about that guys. OK. 284 00:16:06,191 --> 00:16:10,166 So, they'll hopefully be able to continue to enjoy the park. 285 00:16:10,191 --> 00:16:14,326 But on hot busy clays, it's not always easy keeping everybody happy. 286 00:16:15,961 --> 00:16:18,246 Do put your name here for me, please. 287 00:16:18,271 --> 00:16:20,885 Guest services deal with complaints. 288 00:16:20,910 --> 00:16:25,446 We'll go and see what we can do from here, is that OK with you? Yeah. 289 00:16:25,471 --> 00:16:28,056 Again, this is not really acceptable. 290 00:16:28,081 --> 00:16:30,736 One person on guest services, this is not acceptable to start with. 291 00:16:30,761 --> 00:16:31,936 There is someone else. 292 00:16:31,961 --> 00:16:34,656 They're dealing with another situation, that's why. 293 00:16:35,801 --> 00:16:39,085 The guest's issue is with the fast-track system used 294 00:16:39,110 --> 00:16:40,885 for skipping the queues on rides. 295 00:16:40,910 --> 00:16:43,576 I don't agree that, we're standing there, if there's ten that just 296 00:16:43,601 --> 00:16:47,215 walk literally up, they put all them ten on. That's not acceptable. 297 00:16:47,240 --> 00:16:49,166 You filter them through the queued up guests, 298 00:16:49,191 --> 00:16:51,056 you don't take the whole ten people. 299 00:16:51,081 --> 00:16:54,446 Yeah, they should be filtered a little bit more, yeah. 300 00:17:03,881 --> 00:17:07,726 Back at Viking River Splash with evacuation almost completed, 301 00:17:07,751 --> 00:17:11,776 the maintenance team can take over. What was the issue? E-stopped. 302 00:17:11,801 --> 00:17:14,135 E-stop. All right. 303 00:17:14,160 --> 00:17:16,335 Do you know what it was e-stopped? 304 00:17:22,401 --> 00:17:27,085 Have they cleared the guest that was down there? 305 00:17:27,110 --> 00:17:29,885 Yeah, they're just off-loading the last boat now. 306 00:17:29,910 --> 00:17:32,416 So, if you'd keep an eye out around there. 307 00:17:32,441 --> 00:17:34,776 Just make sure that it is definitely clear. 308 00:17:36,081 --> 00:17:39,726 And after a quick check that no-one's in the danger areas... 309 00:17:39,751 --> 00:17:42,085 Yeah, we're just restarting it now. 310 00:17:42,110 --> 00:17:43,965 This is the trickiest bit for us 311 00:17:43,990 --> 00:17:46,246 cos there's a queue of quite a few boats. 312 00:17:49,990 --> 00:17:54,246 Once they've completed a full cycle, those who've been patiently waiting 313 00:17:54,271 --> 00:17:59,496 outside are allowed back in so they can enjoy the cooling water ride. 314 00:17:59,521 --> 00:18:01,326 Job done other than the paperwork! 315 00:18:10,681 --> 00:18:13,056 Back in the relative calm of Miniland, 316 00:18:13,081 --> 00:18:16,056 Will and April are still battling with the Queen's Gates. 317 00:18:17,631 --> 00:18:19,806 I've had a little check actually through the windows. 318 00:18:19,831 --> 00:18:22,416 I see the Queen is in, erm, currently. 319 00:18:22,441 --> 00:18:24,446 MUSIC: Concerto No 1 in E Major by Antonio Vivaldi 320 00:18:24,471 --> 00:18:26,166 I think she's in but she's not aware. 321 00:18:26,191 --> 00:18:27,526 She hasn't looked out yet 322 00:18:27,551 --> 00:18:33,166 but I'd hope she'd be proud of her new gate. Thank you, April. 323 00:18:33,191 --> 00:18:36,166 The Queen may not be receiving visitors but Will and April 324 00:18:36,191 --> 00:18:38,576 don't mind being interrupted. 325 00:18:38,601 --> 00:18:40,526 I do, look! 326 00:18:40,551 --> 00:18:44,335 It actually says there. WOMAN: Very lucky, isn't he? 327 00:18:44,360 --> 00:18:47,606 He's a Legoland man. 328 00:18:47,631 --> 00:18:50,166 You do, you do come to our work! You get the see us at work! 329 00:18:50,191 --> 00:18:52,776 And we hope you have fun! Have a lovely day! 330 00:18:58,160 --> 00:19:01,936 18. 19. Are they all there, April? 331 00:19:01,961 --> 00:19:04,965 Mathematical ability is failing me. 332 00:19:06,471 --> 00:19:07,526 There you are. 333 00:19:10,040 --> 00:19:13,496 April, you've got a bus attacking you. Oh, no! 334 00:19:13,521 --> 00:19:16,696 It's all right. I'm very sorry, it's going to be late now. I know. 335 00:19:16,721 --> 00:19:19,446 They're actually on-time these buses, aren't they? Are they? Yeah. 336 00:19:19,471 --> 00:19:20,446 SHE LAUGHS 337 00:19:22,521 --> 00:19:23,526 Will. 338 00:19:23,551 --> 00:19:25,656 Wait is this, have we complete it?! 339 00:19:27,360 --> 00:19:29,606 NARRATOR: With the gates to the palace firmly shut, 340 00:19:29,631 --> 00:19:32,776 Will's construction career has got off to a flying start. 341 00:19:32,801 --> 00:19:34,576 I was quite happy with the end result. 342 00:19:34,601 --> 00:19:36,335 So overall, really good installation. 343 00:19:36,360 --> 00:19:38,526 I'm really proud of doing that, yeah. 344 00:19:38,551 --> 00:19:41,335 The Queen will be happy. Yeah, I hope so. 345 00:19:41,360 --> 00:19:44,936 It should all stay together through wind, rain, snow, 346 00:19:44,961 --> 00:19:46,496 and, er, children! 347 00:19:46,521 --> 00:19:47,726 SHE LAUGHS 348 00:19:49,801 --> 00:19:51,726 Coming UP--- 349 00:19:51,751 --> 00:19:53,885 First aid rushes to the scene. 350 00:19:53,910 --> 00:19:55,696 That's not good, is it? 351 00:19:55,721 --> 00:19:58,885 Model maker Nikki does some emergency dentistry. 352 00:19:58,910 --> 00:20:00,446 I fixed a hippo. 353 00:20:00,471 --> 00:20:03,085 LAUGHING: How many people can say that? 354 00:20:03,110 --> 00:20:06,056 And someone small loses their bearings. 355 00:20:17,339 --> 00:20:21,025 The park is waking up to a new day but before the rides can open to the 356 00:20:21,050 --> 00:20:25,984 public in three hours' time, there is lots of preparation to be done. 357 00:20:26,009 --> 00:20:29,345 So, we've got our little short cuts everywhere, really. 358 00:20:29,370 --> 00:20:31,545 Instead of walking all the way up the zig-zag hill, 359 00:20:31,570 --> 00:20:34,314 we go that way cos it's a lot quicker. 360 00:20:34,339 --> 00:20:38,265 Chris is one of the newest members of the animation team. 361 00:20:38,290 --> 00:20:40,825 So, we work together to fix all the things that should be moving, 362 00:20:40,850 --> 00:20:42,745 should be making sound. 363 00:20:42,770 --> 00:20:46,314 Always love to tinker with special effects and robotics, 364 00:20:46,339 --> 00:20:49,715 and this is like a hobby to me, really. 365 00:20:49,740 --> 00:20:51,385 I get paid to do a hobby at work. 366 00:20:54,009 --> 00:20:58,515 On his to-do list today is a repair on one of the water rides. 367 00:20:58,540 --> 00:21:01,104 So, over at Pirate Falls we've had an e-mail saying 368 00:21:01,129 --> 00:21:04,434 guests are complaining about getting too wet on the ride. 369 00:21:04,459 --> 00:21:05,984 Hello, hello, hello. Hello! 370 00:21:07,540 --> 00:21:08,875 How are you? I'm all right. 371 00:21:10,259 --> 00:21:13,184 Glad you brought the truck so I can dump this in. 372 00:21:13,209 --> 00:21:14,795 You ready to get wet? 373 00:21:14,820 --> 00:21:19,385 Chris has been at the park since it opened over 20 years ago. 374 00:21:19,410 --> 00:21:23,385 The uniqueness of the job role brought me here. 375 00:21:23,410 --> 00:21:28,595 It was not something you could say everybody did. 376 00:21:28,620 --> 00:21:31,184 When I say, "l work at the models and animation department," 377 00:21:31,209 --> 00:21:34,314 the reaction people give - "You've got the coolest job in the world!" 378 00:21:34,339 --> 00:21:36,465 It's, like, "Yeah... 379 00:21:36,490 --> 00:21:38,545 "Yeah, definitely." 380 00:21:38,570 --> 00:21:43,155 ON SPEAKER: 381 00:21:43,180 --> 00:21:47,025 If you could lift it up so it flies higher so they can't reach it 382 00:21:47,050 --> 00:21:50,905 unless they put their hands up, and prop some rocks underneath it. 383 00:21:50,930 --> 00:21:53,025 Do you want to second rock? Yes, please. 384 00:21:55,129 --> 00:21:59,354 Hitting the wall. Honestly, it's fine. It's not hitting the people. 385 00:21:59,379 --> 00:22:02,545 The water cannon isn't the only animation drenching the guests. 386 00:22:03,930 --> 00:22:05,875 Right. 387 00:22:05,900 --> 00:22:06,905 CHRIS LAUGHS 388 00:22:06,930 --> 00:22:07,905 It's one of those. 389 00:22:10,180 --> 00:22:12,265 Right, I'm going to turn the frogs back on. 390 00:22:19,129 --> 00:22:21,265 Those two at the end. 391 00:22:21,290 --> 00:22:23,715 That one gets you the wettest. 392 00:22:23,740 --> 00:22:25,104 Right. 393 00:22:27,820 --> 00:22:29,955 Here we go. See what that does. 394 00:22:32,770 --> 00:22:36,075 Oh, too much now! 395 00:22:36,100 --> 00:22:38,265 I hate these frogs. 396 00:22:38,290 --> 00:22:41,995 ON RADIO: Yeah, that is us. 397 00:22:42,020 --> 00:22:43,875 We're probably about 5-10 minutes. 398 00:22:45,209 --> 00:22:47,905 I think that's as good as we're going to get it. 399 00:22:47,930 --> 00:22:50,545 That will have to do for today as they run out of time 400 00:22:50,570 --> 00:22:53,234 before Ride Maintenance do their morning checks. 401 00:22:58,009 --> 00:23:02,234 Tony's one of their engineers who keep Legoland running 24/7. 402 00:23:02,259 --> 00:23:04,905 This is our Legoland stores. 403 00:23:04,930 --> 00:23:07,795 This is where we come to mend all of our rides. 404 00:23:07,820 --> 00:23:09,995 All the spares should be in here. 405 00:23:10,020 --> 00:23:11,825 All categorised into different areas. 406 00:23:11,850 --> 00:23:15,595 So, for instance, this one, this would be the belts that drive 407 00:23:15,620 --> 00:23:17,795 the pumps on Fairy Tale Brook. 408 00:23:17,820 --> 00:23:21,265 These are running wheels for the Dragon. 409 00:23:21,290 --> 00:23:23,155 Power pack for the helicopter ride. 410 00:23:23,180 --> 00:23:25,314 And they would control the hydraulics, 411 00:23:25,339 --> 00:23:26,434 so it can go up and down. 412 00:23:26,459 --> 00:23:28,625 This is our Hill Train spares. 413 00:23:28,650 --> 00:23:31,265 This would be the brakes at the bottom of the train. 414 00:23:31,290 --> 00:23:33,825 In an emergency, these would drop, 415 00:23:33,850 --> 00:23:36,155 hit the rail and stop the train. 416 00:23:36,180 --> 00:23:37,905 We can fix all the rides from here. 417 00:23:37,930 --> 00:23:40,234 It would have to be quite exceptional 418 00:23:40,259 --> 00:23:41,745 not to be able to fix it. 419 00:23:41,770 --> 00:23:44,385 This is all our nuts and bolts spares... 420 00:23:44,410 --> 00:23:45,545 ...and up the top. 421 00:23:45,570 --> 00:23:47,995 So, we've have got plenty there to choose from. 422 00:23:48,020 --> 00:23:51,025 So, if you drop one in the water, you can still fix the ride. 423 00:23:52,850 --> 00:23:55,184 We've got lots of different skills here, which is good. 424 00:23:55,209 --> 00:23:57,665 We've got welders, we've got electricians, 425 00:23:57,690 --> 00:23:59,825 we've got fitters, turners, millers... 426 00:23:59,850 --> 00:24:02,304 So, altogether, really, as a team, 427 00:24:02,329 --> 00:24:04,234 we can manage to fix most things. 428 00:24:04,259 --> 00:24:08,075 Every morning, every ride is inspected by Ride Maintenance. 429 00:24:09,650 --> 00:24:12,745 Once safety checks are complete, the park can open. 430 00:24:19,379 --> 00:24:21,304 With the rides up and running 431 00:24:21,329 --> 00:24:24,155 and the first customers enjoying the park, 432 00:24:24,180 --> 00:24:27,354 it's not long before first-aider Sam gets an urgent call-out. 433 00:24:27,379 --> 00:24:30,875 We're here to treat whatever comes along. 434 00:24:30,900 --> 00:24:34,304 We need little blue lights on our hats or something! 435 00:24:34,329 --> 00:24:38,515 A young child has apparently tripped or slipped 436 00:24:38,540 --> 00:24:40,745 and has a cut to their knee. 437 00:24:40,770 --> 00:24:43,155 It might be a bit deep, apparently, 438 00:24:43,180 --> 00:24:46,515 so we're just going up there to make sure everything's all right. 439 00:24:46,540 --> 00:24:48,234 And if we can treat them on the scene 440 00:24:48,259 --> 00:24:52,745 and send them back into the park to enjoy their day, then we'll do that. 441 00:24:52,770 --> 00:24:54,905 Hi there, guys, how can I help? 442 00:24:54,930 --> 00:24:56,625 That's not good, is it? 443 00:24:56,650 --> 00:24:58,825 OK, what's your name, buddy? Jake. 444 00:24:58,850 --> 00:25:00,304 Jake? My name's Sam, Jake. 445 00:25:00,329 --> 00:25:02,875 I know it's outside, can we maybe go to the bench, 446 00:25:02,900 --> 00:25:05,875 just because it's a bit lower down for treatment. ls that all right? 447 00:25:05,900 --> 00:25:07,234 Would you be able to carry him? 448 00:25:07,259 --> 00:25:09,385 Weee! 449 00:25:13,620 --> 00:25:15,304 Right... 450 00:25:15,329 --> 00:25:18,025 I'm just going to irrigate this gently. 451 00:25:18,050 --> 00:25:21,184 Just because I want to make sure there's no dirt in there. 452 00:25:23,459 --> 00:25:26,075 Yeah! 453 00:25:28,410 --> 00:25:30,545 It tickles? 454 00:25:30,570 --> 00:25:31,875 That's a good thing, isn't it? 455 00:25:31,900 --> 00:25:34,234 I would like to send this to an urgent care centre, 456 00:25:34,259 --> 00:25:35,795 just because of how open it is. 457 00:25:35,820 --> 00:25:38,595 It is a little bit deep in places - there's infection, obviously. 458 00:25:38,620 --> 00:25:41,905 I want to get him to someone who can give him some antibiotics 459 00:25:41,930 --> 00:25:44,665 or something just to potentially keep on that. 460 00:25:44,690 --> 00:25:47,104 If you wanted to get stamps on the way out, 461 00:25:47,129 --> 00:25:50,025 just in case you did want to come back today. 462 00:25:50,050 --> 00:25:52,895 You can have a hug. 463 00:26:06,279 --> 00:26:10,045 Across the park, behind the scenes at the Rides Maintenance workshop, 464 00:26:10,070 --> 00:26:12,485 they're also making repairs. 465 00:26:12,510 --> 00:26:14,374 You all right, Sam? 466 00:26:14,399 --> 00:26:16,124 What's going on, then? 467 00:26:16,149 --> 00:26:18,095 Let's hope it's not as bad as yesterday. 468 00:26:18,120 --> 00:26:20,845 They sure had quite a few breakdowns yesterday. 469 00:26:20,870 --> 00:26:24,175 The best way to explain our workshop is organised chaos. 470 00:26:24,200 --> 00:26:27,965 It has been referred to by a lot of people as the "Man Cave". 471 00:26:27,990 --> 00:26:30,535 A lot of the other staff around the park seem to think 472 00:26:30,560 --> 00:26:33,285 they never see us and we just dwell in our cave. 473 00:26:33,310 --> 00:26:35,535 But a lot of work goes on in there. 474 00:26:35,560 --> 00:26:37,735 At peak times of the year, it's a full-on job 475 00:26:37,760 --> 00:26:42,535 making sure that all the rides are working at optimum capacity. 476 00:26:42,560 --> 00:26:46,045 So, the Viking River Splash is one of our big water rides. 477 00:26:46,070 --> 00:26:48,655 Because we've got big inflatable tubes, 478 00:26:48,680 --> 00:26:51,175 sometimes they get punctured or damaged. 479 00:26:51,200 --> 00:26:53,735 These little shackles here that whole the rope to the boat 480 00:26:53,760 --> 00:26:56,374 have broken away, so, now, that's a safety issue 481 00:26:56,399 --> 00:26:58,765 and we've got to change the tyre. 482 00:26:58,790 --> 00:27:01,535 Even one boat out of action can have a huge impact 483 00:27:01,560 --> 00:27:03,535 on queue waiting times. 484 00:27:03,560 --> 00:27:05,535 We'll change the tube on it in the yard 485 00:27:05,560 --> 00:27:08,204 and we'll basically drop it back in. 486 00:27:11,279 --> 00:27:15,454 These gigantic tyres keep the half-tonne boats afloat 487 00:27:15,479 --> 00:27:17,735 and act as a cushion on the ride. 488 00:27:17,760 --> 00:27:21,735 In order to stay in place, they have to be a good, snug fit. 489 00:27:21,760 --> 00:27:24,765 Bit of washing-up liquid never goes amiss. 490 00:27:24,790 --> 00:27:28,685 A bit of lubricant. Yeah, we just rub it around the edge here... 491 00:27:28,710 --> 00:27:31,845 ...and it should slide in a bit better. 492 00:27:36,149 --> 00:27:37,324 The valves are red-hot. 493 00:27:39,320 --> 00:27:40,765 All the way down. 494 00:27:43,710 --> 00:27:45,045 That's it. 495 00:27:45,070 --> 00:27:46,925 That's it! 496 00:27:48,760 --> 00:27:51,485 It's all good here. Yeah, it's all properly seated. 497 00:27:52,840 --> 00:27:57,405 The fixed boat will be put back in tonight. It's a delicate business. 498 00:27:58,760 --> 00:28:01,685 That'll be interesting. Tony's first time, as well. So, we'll see. 499 00:28:01,710 --> 00:28:03,405 I'm sure he'll be all right. 500 00:28:15,870 --> 00:28:19,895 The park's now reaching its full capacity, 501 00:28:19,920 --> 00:28:23,045 and the First Aid Centre is getting busier. 502 00:28:23,070 --> 00:28:26,045 Inside here there's a little, what feels like a little balloon. 503 00:28:26,070 --> 00:28:27,925 You give that a hard squeeze. 504 00:28:27,950 --> 00:28:30,565 Once it pops, you give it a shake, put it on. 505 00:28:30,590 --> 00:28:33,254 Michael is in charge today. 506 00:28:33,279 --> 00:28:36,324 Some days we have nothing, and then come some days, 507 00:28:36,349 --> 00:28:38,485 it just gets very out of control. 508 00:28:38,510 --> 00:28:39,895 Lots of things happen. 509 00:28:39,920 --> 00:28:41,605 It always comes in waves. 510 00:28:41,630 --> 00:28:44,045 Long stretches of sheer boredom, 511 00:28:44,070 --> 00:28:47,175 punctuated by moments of absolute terror. 512 00:28:47,200 --> 00:28:48,965 He got stung on the inside of his lip? 513 00:28:48,990 --> 00:28:52,815 Yeah, he was drinking his Slush Puppie, 514 00:28:52,840 --> 00:28:56,124 and then it just must have flown up to him all of a sudden 515 00:28:56,149 --> 00:28:57,965 and just stung him, just on the lip. Oh! 516 00:28:57,990 --> 00:29:00,455 Wasp stings are a common occurrence in summer. 517 00:29:00,480 --> 00:29:02,895 We're going to give you another pack to go with you guys 518 00:29:02,920 --> 00:29:04,505 out back into the park. 519 00:29:04,530 --> 00:29:07,094 So, once that pack warms up, if the swelling's still there, 520 00:29:07,119 --> 00:29:09,424 you just give it a pop and apply the new pack onto it, 521 00:29:09,449 --> 00:29:11,265 just to help with the swelling. 522 00:29:11,290 --> 00:29:14,365 Do you feel better? Yeah? 523 00:29:14,390 --> 00:29:16,735 It is his first sting. He will be OK. 524 00:29:16,760 --> 00:29:18,815 He might be a little bit miserable, 525 00:29:18,840 --> 00:29:21,815 but it's... It's the way of the beast, unfortunately. 526 00:29:21,840 --> 00:29:23,625 How brave, out of ten? 527 00:29:24,810 --> 00:29:29,145 Eight? Oh, I reckon I'd give him a nine or ten. 528 00:29:29,170 --> 00:29:31,985 He was only crying for about five minutes. 529 00:29:35,760 --> 00:29:37,375 Away from public gaze, 530 00:29:37,400 --> 00:29:39,705 model-maker Nicki is revamping 531 00:29:39,730 --> 00:29:42,785 some of the park's largest safari animals. 532 00:29:42,810 --> 00:29:45,174 Before I worked here at Legoland, my last job, 533 00:29:45,199 --> 00:29:47,535 I worked as a veterinary nurse assistant, 534 00:29:47,560 --> 00:29:49,145 so very different to this. 535 00:29:49,170 --> 00:29:51,344 It was pretty much all cats and dogs, 536 00:29:51,369 --> 00:29:54,785 so, all kind of relatively small things. 537 00:29:54,810 --> 00:29:57,935 We've got a few dogs dotted around the resort. 538 00:29:57,960 --> 00:30:01,735 So, I give them a little pat on the head as I fix them and clean them. 539 00:30:01,760 --> 00:30:03,344 But they can't bite. 540 00:30:03,369 --> 00:30:04,535 At the minute, 541 00:30:04,560 --> 00:30:07,865 they're trying to rejuvenate the pond area by the hoteL 542 00:30:07,890 --> 00:30:09,865 These three hippos, they got taken out, 543 00:30:09,890 --> 00:30:11,815 I think it was about two weeks ago. 544 00:30:11,840 --> 00:30:15,455 These are quite old models because they've been out in the water, 545 00:30:15,480 --> 00:30:18,065 they get a bit of timescale and things on them. 546 00:30:18,090 --> 00:30:19,424 I came out and jet-washed them. 547 00:30:19,449 --> 00:30:22,015 So, now, we can kind of see their true colours. So, yeah, 548 00:30:22,040 --> 00:30:24,815 just giving them an extra little spruce, fixing what we can. 549 00:30:24,840 --> 00:30:28,174 Actually, I think that is pretty spot-on, 550 00:30:28,199 --> 00:30:30,535 so I'm going to glue that in. 551 00:30:30,560 --> 00:30:33,094 As they're outside, these models need to be glued 552 00:30:33,119 --> 00:30:36,424 to offer added protection against a British weather. 553 00:30:36,449 --> 00:30:39,145 He's at least got nearly a full set of chompers. 554 00:30:39,170 --> 00:30:41,705 It gives you a good story to go home with, you know, 555 00:30:41,730 --> 00:30:44,705 when everyone's exchanging, "How did your day go?" 556 00:30:44,730 --> 00:30:46,015 "Well, I fixed a hippo." 557 00:30:46,040 --> 00:30:48,535 How many people can say that?! 558 00:30:51,010 --> 00:30:54,094 It's now mid-afternoon and over in First Aid, 559 00:30:54,119 --> 00:30:57,094 they're not only dealing with medical issues. 560 00:30:57,119 --> 00:30:59,625 It happens very frequently that children get lost. 561 00:30:59,650 --> 00:31:01,855 It's a big park, there's a lot of people in it, 562 00:31:01,880 --> 00:31:05,294 they get turned around. The parents go left, the children go right. 563 00:31:05,319 --> 00:31:07,535 Any lost child found by a staff member 564 00:31:07,560 --> 00:31:09,855 is immediately sent to First Aid. 565 00:31:11,199 --> 00:31:13,625 Hello. Hello. You're lost? 566 00:31:13,650 --> 00:31:15,424 All right. No problem. 567 00:31:15,449 --> 00:31:18,625 So, what I'm going to do is I'm going to put in a call, 568 00:31:18,650 --> 00:31:21,505 and if anybody finds them, they'll send them down to us. 569 00:31:21,530 --> 00:31:24,625 OK? In there, we've got a nice little room just for you. 570 00:31:24,650 --> 00:31:27,174 We've got The Lego Movie busy going on in here. 571 00:31:28,680 --> 00:31:30,935 They come up feeling very anxious and sad, 572 00:31:30,960 --> 00:31:34,015 because, obviously, they've just lost their parents. 573 00:31:34,040 --> 00:31:36,015 After I'm talking to them and reassuring them 574 00:31:36,040 --> 00:31:38,505 and introducing them to the toys - 575 00:31:38,530 --> 00:31:41,655 it's a distraction more than anything. And we wait. 576 00:31:44,600 --> 00:31:46,815 Coming up, Tony's under pressure... 577 00:31:46,840 --> 00:31:48,655 You're not going to make that. 578 00:31:48,680 --> 00:31:51,065 Back in a little bit, Tone! 579 00:31:51,090 --> 00:31:53,145 ...the hippos are on the move... 580 00:31:53,170 --> 00:31:56,505 The biggest pressure is transporting models. 581 00:31:56,530 --> 00:31:59,705 ...and Will presents his big idea to Paula. 582 00:31:59,730 --> 00:32:02,785 OK, yeah, yeah. 583 00:32:13,468 --> 00:32:18,004 Jessica is waiting for her parents to find her in First Aid. 584 00:32:18,029 --> 00:32:19,474 She's lost. 585 00:32:19,499 --> 00:32:22,724 We have had instances where the child has sat for a long time, 586 00:32:22,749 --> 00:32:25,313 a good two, three hours. When we finally get hold of the parents, 587 00:32:25,338 --> 00:32:27,554 the parents were unaware that the children were here. 588 00:32:27,579 --> 00:32:30,034 They thought they were just out having fun in the park. 589 00:32:30,059 --> 00:32:31,393 Thank you. 590 00:32:31,418 --> 00:32:35,004 But, fortunately, it's not a long wait this time. 591 00:32:36,418 --> 00:32:39,754 Aww. 592 00:32:43,389 --> 00:32:45,724 Mm-hm. 593 00:32:54,029 --> 00:32:56,804 I've missed you. 594 00:32:58,338 --> 00:33:00,474 You ain't going to do this again, are you? 595 00:33:00,499 --> 00:33:01,954 When they are reunited, 596 00:33:01,979 --> 00:33:05,594 the parents and the children are both extremely grateful. 597 00:33:05,619 --> 00:33:08,284 Well, doing this job is very rewarding and it's something 598 00:33:08,309 --> 00:33:11,954 that I seek personally and that's why I like First Aid so much. 599 00:33:11,979 --> 00:33:16,804 As Jessica and her family join other guests starting to head home, 600 00:33:16,829 --> 00:33:20,193 Tom from Ground Operations is getting creative. 601 00:33:20,218 --> 00:33:23,313 So, we'lljust make a nice message, "Bye!", 602 00:33:23,338 --> 00:33:28,513 and then, I think, we'll do a Lego minifigure, as well. 603 00:33:28,538 --> 00:33:32,084 I have started doing this, now, for two months. 604 00:33:32,109 --> 00:33:34,114 In our department, we clean up a lot, 605 00:33:34,139 --> 00:33:36,663 and so, I see a lot of spillages, so, really, 606 00:33:36,688 --> 00:33:39,134 all this was was a bottle of water had fallen over, 607 00:33:39,159 --> 00:33:42,744 and, usually, we just sweep it up with our brushes. So, I thought, 608 00:33:42,769 --> 00:33:45,744 "Oh, l'lljust make a smiley face out of it, why not?" 609 00:33:45,769 --> 00:33:47,333 And then, it kind of grew from there. 610 00:33:47,358 --> 00:33:49,533 You think it's really simple, but, actually, 611 00:33:49,558 --> 00:33:52,134 drawing one out of water tends to have its challenges. 612 00:33:54,688 --> 00:33:56,134 And the final touch. 613 00:33:58,769 --> 00:34:00,213 And there you go. 614 00:34:04,129 --> 00:34:07,934 As you can see, people just like looking at the drawing itself 615 00:34:07,959 --> 00:34:10,854 and the inventiveness of it, I like to think. 616 00:34:10,879 --> 00:34:13,104 Bye! HE CHUCKLES 617 00:34:13,129 --> 00:34:16,184 It's already starting to evaporate and go. 618 00:34:16,209 --> 00:34:18,614 That's the nature of it, I think. 619 00:34:18,639 --> 00:34:20,974 It's only there for a couple of seconds for the guys to see 620 00:34:20,999 --> 00:34:23,663 and then everyone carries on with their day. 621 00:34:27,769 --> 00:34:30,333 But it's not the end of the day for everyone. 622 00:34:30,358 --> 00:34:34,134 Mick, Tony and Sam are over at the Viking River Splash ride. 623 00:34:35,849 --> 00:34:38,974 When the park actually closes, we try and fit in maintenance work. 624 00:34:38,999 --> 00:34:41,694 We can be here quite late into the night. 625 00:34:41,719 --> 00:34:45,944 They're putting back the boat they repaired in the yard earlier today. 626 00:34:45,969 --> 00:34:48,974 It's Tony's first time operating the forklift 627 00:34:48,999 --> 00:34:53,213 and, as the light starts to go, he'll be doing this blind. 628 00:34:53,238 --> 00:34:55,854 I need other people to tell me exactly when to stop, 629 00:34:55,879 --> 00:34:59,744 when to lower, when to go out, went to boom in, when to boom out. 630 00:34:59,769 --> 00:35:03,254 I'm reliant, totally, solely, on the other engineers. 631 00:35:03,279 --> 00:35:04,463 Tell me, Mick! 632 00:35:04,488 --> 00:35:06,494 OK. 633 00:35:06,519 --> 00:35:11,974 Mick is acting as Tony's eyes at the top, while Sam is down below. 634 00:35:19,719 --> 00:35:20,894 It's all yours, Tony. 635 00:35:24,799 --> 00:35:27,413 All right, if you just reverse towards the boat, Tony, 636 00:35:27,438 --> 00:35:29,854 then you can get it in one spin. 637 00:35:33,129 --> 00:35:35,054 Keep it hard round, Tone. 638 00:35:35,079 --> 00:35:37,583 OK. 639 00:35:37,608 --> 00:35:40,104 If I boom out too far and too quickly, it could tip up, 640 00:35:40,129 --> 00:35:42,774 and I don't fancy going over that! 641 00:35:42,799 --> 00:35:44,254 I don't want to drop it either. 642 00:35:46,238 --> 00:35:49,304 No, whoa! Do you want to put your stabilisers down? 643 00:35:53,519 --> 00:35:55,663 Now, gently, Tone, gently. 644 00:35:58,519 --> 00:36:00,384 Whoa! Whoa! 645 00:36:00,409 --> 00:36:01,744 Whoa! 646 00:36:13,519 --> 00:36:15,824 Back in a little bit, Tone. 647 00:36:17,279 --> 00:36:19,944 SQUEAKING 648 00:36:22,409 --> 00:36:25,744 He's got to put a bit of muscle into it and push the boat over. 649 00:36:34,999 --> 00:36:37,564 Is it in, Mick? 650 00:36:37,589 --> 00:36:40,494 He had to push the boat over, Tony, that was all. 651 00:36:47,519 --> 00:36:50,443 I think that's about as difficult as it gets. 652 00:36:50,468 --> 00:36:52,413 I was really pleased with it, actually. 653 00:36:52,438 --> 00:36:54,254 Having a couple of beers tonight! 654 00:36:59,438 --> 00:37:02,694 It's 6.30am at Legoland Windsor 655 00:37:02,719 --> 00:37:05,533 and it's the big moving day. 656 00:37:05,558 --> 00:37:08,384 The hippos are finally ready to go to their new home... 657 00:37:09,919 --> 00:37:12,054 ...and head of landscaping Dom is on hand 658 00:37:12,079 --> 00:37:13,894 to ensure they get a smooth ride. 659 00:37:13,919 --> 00:37:15,463 All right, boys, Project Hippos, 660 00:37:15,488 --> 00:37:19,024 we're going to finally get this area completed. 661 00:37:19,049 --> 00:37:21,854 Dom and his team look after 150 acres, 662 00:37:21,879 --> 00:37:23,614 from woods and hedgerows, 663 00:37:23,639 --> 00:37:26,663 to the manicured, miniature trees in Miniland. 664 00:37:29,799 --> 00:37:31,494 Good morning. 665 00:37:31,519 --> 00:37:34,494 Whenever we set up to do a big job like this in the morning, 666 00:37:34,519 --> 00:37:37,213 the biggest pressure is, you know, transporting models 667 00:37:37,238 --> 00:37:42,413 and trying to get into the park before the park opens. 668 00:37:42,438 --> 00:37:46,663 Are you OK? Yeah, yeah, yeah, it's fine. Are you OK with that? 669 00:37:46,688 --> 00:37:49,463 Made out of nearly 5,000 bricks each, 670 00:37:49,488 --> 00:37:52,814 the fragile models took two months to build. 671 00:37:52,839 --> 00:37:54,054 Jl1$'t go slowly. 672 00:37:56,279 --> 00:37:58,104 This is the final stage of the process, 673 00:37:58,129 --> 00:38:00,413 so, I really don't want to damage the models. 674 00:38:00,438 --> 00:38:03,384 Yeah, the work and the attention to detail the model department done, 675 00:38:03,409 --> 00:38:06,694 I don't want to, then, personally, do anything to ruin that. 676 00:38:08,438 --> 00:38:12,333 The hippos are headed to the lake by the hotel. 677 00:38:12,358 --> 00:38:15,333 Can you just clear that round bit there for me? 678 00:38:15,358 --> 00:38:17,333 Just chuck it up here and I'll put it away. 679 00:38:17,358 --> 00:38:19,533 Sam and Dylan have been preparing the ground 680 00:38:19,558 --> 00:38:20,974 for their new watering hole. 681 00:38:22,279 --> 00:38:23,744 I just think it will look amazing 682 00:38:23,769 --> 00:38:27,894 once we got all the plants in and the hippos. lt'lljust look fab. 683 00:38:30,329 --> 00:38:32,333 While Dom drives the hippos over, 684 00:38:32,358 --> 00:38:34,974 Paula and Nicki have taken a short cut to the lake. 685 00:38:48,519 --> 00:38:51,533 But Dom has some bad news. 686 00:38:51,558 --> 00:38:53,304 Unfortunately, on the transport, 687 00:38:53,329 --> 00:38:56,663 the hippo's ear has got knocked off. 688 00:38:56,688 --> 00:38:58,614 Urn... Oh, I see, OK. 689 00:39:00,409 --> 00:39:03,333 The advantage of having model-makers on site is that I'm sure 690 00:39:03,358 --> 00:39:05,894 they're going to do a quick repair job, get that all sorted out, 691 00:39:05,919 --> 00:39:08,254 nobody would be none the wiser. 692 00:39:08,279 --> 00:39:10,774 So, what we're going to do, we're just going to... 693 00:39:10,799 --> 00:39:13,254 I know we can manually handle these in, 694 00:39:13,279 --> 00:39:16,134 but we're going to lift them over just to reduce the risk 695 00:39:16,159 --> 00:39:18,974 of hurting ourselves and then sort of move them where we need to. 696 00:39:18,999 --> 00:39:20,384 Thank you, everyone. 697 00:39:20,409 --> 00:39:23,254 All right, guys, I'm firing up the telehandler, 698 00:39:23,279 --> 00:39:25,384 if everybody can move out of the way? 699 00:39:26,839 --> 00:39:28,974 Just be careful cos it's going to swing. 700 00:39:32,079 --> 00:39:33,384 All right. 701 00:39:34,839 --> 00:39:37,583 Keep going. If you boom out a bit more, Dom. 702 00:39:41,639 --> 00:39:43,944 Down, yeah, you can go down. 703 00:39:43,969 --> 00:39:46,134 That's it, Down, down, down, that's it. 704 00:39:48,329 --> 00:39:49,694 That's it. 705 00:39:49,719 --> 00:39:50,974 Perfect! 706 00:39:50,999 --> 00:39:53,744 Good job, peoples. 707 00:39:53,769 --> 00:39:55,024 With the park now open, 708 00:39:55,049 --> 00:39:57,854 Dominick has something he needs to get off his chest. 709 00:39:57,879 --> 00:40:00,024 If you haven't noticed already, 710 00:40:00,049 --> 00:40:01,774 and I'm really hoping that, 711 00:40:01,799 --> 00:40:03,663 again, you guys don't give me an earful, 712 00:40:03,688 --> 00:40:05,304 on the transport over, 713 00:40:05,329 --> 00:40:08,453 I, somehow, accidentally - obviously, accidentally - 714 00:40:08,478 --> 00:40:12,663 managed to knock the ear and the ear, like, shattered. 715 00:40:12,688 --> 00:40:14,333 KIDS LAUGH 716 00:40:14,358 --> 00:40:16,254 These little things happen! 717 00:40:26,228 --> 00:40:28,663 That seems quite a lot of people in Miniland. 718 00:40:28,688 --> 00:40:30,844 Will's impressed enough so far 719 00:40:30,869 --> 00:40:34,884 to get his own territories to look after in Miniland. 720 00:40:34,909 --> 00:40:38,094 Yeah, so your clusters are London, 721 00:40:38,119 --> 00:40:40,333 Paris, France, 722 00:40:40,358 --> 00:40:41,774 and Windsor. 723 00:40:41,799 --> 00:40:43,384 He's only just started, 724 00:40:43,409 --> 00:40:47,583 but model-makers are expected to come up with their own designs. 725 00:40:47,608 --> 00:40:49,254 Definitely, I've got a few ideas. 726 00:40:49,279 --> 00:40:52,744 I mean, sometimes, we can be really a bit cheeky with certain things, 727 00:40:52,769 --> 00:40:56,333 so, you know, we've got a guy at the back of the Louvre area 728 00:40:56,358 --> 00:40:58,094 trying to take the Mona Lisa. 729 00:40:58,119 --> 00:41:00,533 You know, that's the sort of thing that guests can spot 730 00:41:00,558 --> 00:41:01,974 if they're coming round. 731 00:41:01,999 --> 00:41:05,453 That's what we want to do is add really good sense of humour. 732 00:41:05,478 --> 00:41:10,254 I had a quite nice little idea down at 10, Downing Street. Yes, yeah? 733 00:41:10,279 --> 00:41:14,054 Often you see a little cat, Larry the cat. 734 00:41:14,079 --> 00:41:17,533 So, I was thinking, those sorts of things were what I was thinking 735 00:41:17,558 --> 00:41:20,134 to bring something to the scene a little bit more. 736 00:41:20,159 --> 00:41:22,744 And, also, I wanted to show you 737 00:41:22,769 --> 00:41:25,384 that I've kind of come up with... 738 00:41:25,409 --> 00:41:28,974 ...a thought to do William Shakespeare's Globe Theatre. 739 00:41:28,999 --> 00:41:31,413 OK, yeah, yeah. But I don't know if that's possible. 740 00:41:31,438 --> 00:41:33,744 I think we would have to sort of 741 00:41:33,769 --> 00:41:36,774 look at the scale of St Paul's and Big Ben and see if 742 00:41:36,799 --> 00:41:41,024 we can scale it around it, so it looks as if it's part of it. 743 00:41:41,049 --> 00:41:42,614 We don't want it too big or too small 744 00:41:42,639 --> 00:41:44,663 cos it's going to look really odd otherwise. 745 00:41:44,688 --> 00:41:47,384 I think it's a really good one to put in. It definitely is. 746 00:41:47,409 --> 00:41:48,974 He's got a bit of a big challenge. 747 00:41:48,999 --> 00:41:50,814 I think he's got some amazing ideas. 748 00:41:50,839 --> 00:41:53,254 I'm looking at it from an old pair of eyes 749 00:41:53,279 --> 00:41:56,964 and he's looking at it from a fresh pair of eyes, which is really nice. 750 00:41:56,989 --> 00:41:59,224 The heart of Legoland is, obviously, Miniland, 751 00:41:59,249 --> 00:42:01,094 so, to get in amongst it all 752 00:42:01,119 --> 00:42:04,174 and kind of actually put my ideas onto a canvas 753 00:42:04,199 --> 00:42:05,774 that the world is going to see 754 00:42:05,799 --> 00:42:07,944 is just an incredible opportunity, really. 755 00:42:15,249 --> 00:42:19,663 Next time, one of the oldest rides in the park hits the rocks... 756 00:42:19,688 --> 00:42:21,694 we've seen this happen. 757 00:42:21,719 --> 00:42:22,174 This is the first time we've seen this happen. 758 00:42:22,199 --> 00:42:24,134 HE GROANS 759 00:42:24,159 --> 00:42:27,384 ...there are rat and bug problems in the hotel... 760 00:42:29,869 --> 00:42:32,533 ...and tempers flare at the VIP Club launch. 761 00:42:32,558 --> 00:42:34,304 I'm about to shout expletives 762 00:42:34,329 --> 00:42:36,974 if I don't get this food down here in ten seconds. 763 00:42:40,079 --> 00:42:42,734 Subtitles by Red Bee Media 62934

Can't find what you're looking for?
Get subtitles in any language from opensubtitles.com, and translate them here.