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1
00:00:01,469 --> 00:00:02,935
"restaurant impossible"
is intense.
2
00:00:02,937 --> 00:00:04,102
You better shut up
talking to me.
3
00:00:04,104 --> 00:00:06,005
It's emotional.
This is done.
4
00:00:06,007 --> 00:00:08,007
I'm not angry.
I'm disappointed.
5
00:00:08,009 --> 00:00:09,441
And it's incredibly rewarding.
6
00:00:09,443 --> 00:00:10,743
-Oh.
-Aah!
7
00:00:10,745 --> 00:00:11,877
It's beautiful.
8
00:00:11,879 --> 00:00:13,145
Woman: It looks like a whole
different place.
9
00:00:13,147 --> 00:00:14,613
This kind of stuff
doesn't happen to me.
10
00:00:14,615 --> 00:00:17,549
But it's all over
in just 48 hours.
11
00:00:17,551 --> 00:00:21,320
Come on, guys! Let's go!
Come on. Let's push.
12
00:00:21,322 --> 00:00:23,956
What happens when I leave?
Do the changes stick?
13
00:00:23,958 --> 00:00:25,791
Are the owners doing their job?
14
00:00:25,793 --> 00:00:28,761
Are they making money,
or are they still struggling?
15
00:00:28,763 --> 00:00:32,431
After all these years,
I'm on my way to find out.
16
00:00:32,433 --> 00:00:35,567
♪♪
17
00:00:35,569 --> 00:00:39,638
[ sledgehammering ]
18
00:00:39,640 --> 00:00:41,507
I'm back!
19
00:00:43,544 --> 00:00:48,047
2014, I first visited mama e's
restaurant in oklahoma city.
20
00:00:48,049 --> 00:00:50,482
And shortly, I'll be going
back to revisit them.
21
00:00:50,484 --> 00:00:51,950
There's a couple of things
that stand out the most
22
00:00:51,952 --> 00:00:53,385
about this episode --
23
00:00:53,387 --> 00:00:56,388
first of all, the disgusting
nature of the restaurant itself.
24
00:00:56,390 --> 00:00:57,756
It was just like a pig sty.
25
00:00:57,758 --> 00:01:00,225
I have never seen such a crap
place in all my life.
26
00:01:00,227 --> 00:01:03,462
But the second part about that
was the tumultuous relationship
27
00:01:03,464 --> 00:01:04,797
between keith and stephanie,
28
00:01:04,799 --> 00:01:06,832
the two owners
of this restaurant.
29
00:01:06,834 --> 00:01:08,934
They couldn't even look
at each other in the face,
30
00:01:08,936 --> 00:01:10,402
they couldn't talk
to each other.
31
00:01:10,404 --> 00:01:12,704
Every time you decide that you
want to make a quick decision,
32
00:01:12,706 --> 00:01:14,740
I have the fall from it.
33
00:01:14,742 --> 00:01:16,675
I was more a marriage counselor
34
00:01:16,677 --> 00:01:18,410
than I was thinking
about the restaurant.
35
00:01:23,150 --> 00:01:25,317
No, I didn't.
I didn't, so...
36
00:01:25,319 --> 00:01:26,752
All the stuff that happened,
37
00:01:26,754 --> 00:01:29,988
all the blow-ups,
the drama, and all that --
38
00:01:29,990 --> 00:01:32,624
I guess I wanted to try to wipe
that out of my memory.
39
00:01:34,995 --> 00:01:36,528
Ooh, yeah.
40
00:01:36,530 --> 00:01:39,098
[ laughs ]
41
00:01:39,100 --> 00:01:40,232
okay.
42
00:01:40,234 --> 00:01:41,500
[ laughs ]
43
00:01:41,502 --> 00:01:44,369
mentally getting my mind
set for this, okay?
44
00:01:44,371 --> 00:01:45,737
Producer: Okay,
let's get into it.
45
00:01:45,739 --> 00:01:47,673
Let's get into it and see.
46
00:01:47,675 --> 00:01:50,409
♪♪
47
00:01:50,411 --> 00:01:53,178
I'm in oklahoma city to give
a down-and-out restaurant,
48
00:01:53,180 --> 00:01:55,114
mama e's, a second chance.
49
00:01:55,116 --> 00:01:57,549
I've been running mama e's
for the last nine years.
50
00:01:57,551 --> 00:01:59,017
We are a soul-food restaurant.
51
00:01:59,019 --> 00:02:00,185
Here's your chicken
and waffle.
52
00:02:00,187 --> 00:02:01,854
It was his wife, stephanie,
who urged him
53
00:02:01,856 --> 00:02:04,690
to open up a restaurant
in honor of his late mother.
54
00:02:04,692 --> 00:02:07,426
Keith: Mama e's is my mother,
evelyn patterson.
55
00:02:07,428 --> 00:02:08,760
I named the restaurant
after my mom
56
00:02:08,762 --> 00:02:11,196
because she was the best
soul-food cook in the world.
57
00:02:11,198 --> 00:02:13,065
Irvine: Before long,
business was better than
58
00:02:13,067 --> 00:02:15,467
keith or stephanie
could ever imagine.
59
00:02:15,469 --> 00:02:18,670
"diners, drive-ins and dives"
came to our restaurant
60
00:02:18,672 --> 00:02:20,038
and did wonders for us.
61
00:02:20,040 --> 00:02:22,174
It's time to check out mama e's.
62
00:02:22,176 --> 00:02:23,375
Wings and waffles...
63
00:02:23,377 --> 00:02:24,143
Pure awesomeness.
64
00:02:24,145 --> 00:02:25,577
...Like his mama made.
65
00:02:25,579 --> 00:02:26,879
This is gonna be
an adventure.
66
00:02:26,881 --> 00:02:29,148
Being on that show
really changed our lives --
67
00:02:29,150 --> 00:02:30,482
I mean, dramatically.
68
00:02:30,484 --> 00:02:32,818
We just never thought
we would make money like that.
69
00:02:32,820 --> 00:02:34,820
When guy fieri comes in,
you've made it.
70
00:02:34,822 --> 00:02:38,290
Sales go through the roof,
and they become very successful.
71
00:02:38,292 --> 00:02:41,160
When robert irvine comes in,
you're closing,
72
00:02:41,162 --> 00:02:43,629
or you're having a really hard
time, or you're about to close.
73
00:02:43,631 --> 00:02:45,297
With more money than know-how,
74
00:02:45,299 --> 00:02:48,734
keith overexpanded his business,
closing for renovations
75
00:02:48,736 --> 00:02:51,036
until his customers
were lost for good.
76
00:02:51,038 --> 00:02:53,038
As far as the business
side of it,
77
00:02:53,040 --> 00:02:55,941
neither one of us know
what we're doing.
78
00:02:55,943 --> 00:02:57,776
It got so bad here
that I had to go back
79
00:02:57,778 --> 00:02:59,912
to work at a country club
80
00:02:59,914 --> 00:03:01,980
as an executive chef
to make ends meet.
81
00:03:01,982 --> 00:03:03,115
Irvine: In his absence,
82
00:03:03,117 --> 00:03:05,150
keith left stephanie
to run his business.
83
00:03:05,152 --> 00:03:07,186
I just feel like
he started this,
84
00:03:07,188 --> 00:03:08,854
and then he just put it on me.
85
00:03:08,856 --> 00:03:10,756
I do feel trapped
86
00:03:10,758 --> 00:03:13,659
because it's like
he doesn't really push me
87
00:03:13,661 --> 00:03:15,327
to do what I want to do.
88
00:03:15,329 --> 00:03:16,962
God.
89
00:03:16,964 --> 00:03:18,363
Mm.
90
00:03:18,365 --> 00:03:20,699
Just brings back
a lot of memories, man.
91
00:03:20,701 --> 00:03:25,737
Brings back a lot of pain.
92
00:03:25,739 --> 00:03:28,340
When restaurants are doing
great, they get guy.
93
00:03:28,342 --> 00:03:31,009
And when they're failing,
they get me.
94
00:03:31,011 --> 00:03:34,213
Watch out, mama e's.
I'm coming to get you.
95
00:03:34,215 --> 00:03:38,951
♪♪
96
00:03:38,953 --> 00:03:40,419
why do I get this funny feeling
97
00:03:40,421 --> 00:03:42,821
that I'm gonna
hate this right now.
98
00:03:42,823 --> 00:03:45,591
Disgusting, dirty, filthy.
99
00:03:45,593 --> 00:03:48,360
Oh, bugs dropping out of this.
That's disgusting.
100
00:03:48,362 --> 00:03:50,062
I was literally horrified.
101
00:03:50,064 --> 00:03:52,965
It was the worst restaurant
I've ever seen on any show
102
00:03:52,967 --> 00:03:55,267
I've ever done -- seriously.
103
00:03:55,269 --> 00:03:57,803
What on earth is this?
104
00:03:57,805 --> 00:03:59,371
I freaked out, flipped.
105
00:03:59,373 --> 00:04:00,973
What is a hairdressing
piece of equipment
106
00:04:00,975 --> 00:04:02,474
doing in a restaurant, period?
107
00:04:02,476 --> 00:04:04,643
Hair and food
do not go together.
108
00:04:04,645 --> 00:04:07,879
My feet are sticking
to the floor.
109
00:04:07,881 --> 00:04:09,915
Oh, there's my buddy, guy fieri.
110
00:04:09,917 --> 00:04:11,683
Keith! Stephanie!
111
00:04:11,685 --> 00:04:15,821
Come in this pig sty
you call a restaurant!
112
00:04:15,823 --> 00:04:17,456
Good morning.
Good morning.
Good morning.
113
00:04:17,458 --> 00:04:19,057
I was scared.
What's gonna happen?
114
00:04:19,059 --> 00:04:21,593
What is he gonna say?
I didn't know what to expect.
115
00:04:21,595 --> 00:04:22,794
I have to say something
116
00:04:22,796 --> 00:04:24,896
'cause I've got to get it
off my chest.
117
00:04:24,898 --> 00:04:27,933
This is the worst restaurant
I've ever seen in my life.
118
00:04:27,935 --> 00:04:31,169
And I mean that.
Can you hear my feet?
119
00:04:31,171 --> 00:04:33,005
And you have people
come in here to eat.
120
00:04:33,007 --> 00:04:36,475
How do you let it
get like this?
121
00:04:36,477 --> 00:04:38,210
I pastor a church,
and I work two jobs --
122
00:04:38,212 --> 00:04:39,878
this place and a country club.
123
00:04:39,880 --> 00:04:41,380
Whose fault's that?
124
00:04:41,382 --> 00:04:43,882
It's mine because we've allowed
the restaurant to go down,
125
00:04:43,884 --> 00:04:45,617
and we have to do it
to keep surviving.
126
00:04:45,619 --> 00:04:47,853
No wonder nobody
comes in here, keith.
127
00:04:47,855 --> 00:04:49,588
Do I sound angry?
Yes, you do.
128
00:04:49,590 --> 00:04:54,159
I am because this is a business
that can hurt people!
129
00:04:54,161 --> 00:04:56,161
My goodness.
Oh, give me a minute.
130
00:04:56,163 --> 00:04:59,698
I've got to calm down
because this is ridiculous.
131
00:04:59,700 --> 00:05:02,234
While I am venting
my frustration outside,
132
00:05:02,236 --> 00:05:04,903
keith is inside,
ready to throw in the towel.
133
00:05:04,905 --> 00:05:07,639
Yes, we've had problems.
134
00:05:07,641 --> 00:05:09,641
But you're not gonna
disrespect me.
135
00:05:09,643 --> 00:05:11,810
You won't disrespect me.
136
00:05:11,812 --> 00:05:14,146
And so, they can get
their cameras
137
00:05:14,148 --> 00:05:18,116
and go on down the road
'cause I won't do it.
138
00:05:18,118 --> 00:05:20,419
I was boiling at this point.
139
00:05:20,421 --> 00:05:22,754
I was like,
"I don't want to do this,"
140
00:05:22,756 --> 00:05:27,059
because now I'm looking like
a fool on national tv.
141
00:05:27,061 --> 00:05:29,861
And I lost it.
I lost it.
142
00:05:29,863 --> 00:05:31,997
Where did he go?
143
00:05:31,999 --> 00:05:33,932
Are you leaving me again?
I'm trying to --
144
00:05:33,934 --> 00:05:35,334
he's not gonna disrespect me.
I don't care.
145
00:05:35,336 --> 00:05:37,836
But I'm right here. He's talking
to both of us this way.
146
00:05:37,838 --> 00:05:40,072
Yeah, disrespect
you gave me.
That was disrespect?
147
00:05:40,074 --> 00:05:41,573
That was disrespect.
In what way?
148
00:05:41,575 --> 00:05:44,076
Yeah, I have problems but I work
to keep this thing alive.
149
00:05:44,078 --> 00:05:45,010
And I don't care.
150
00:05:45,012 --> 00:05:46,445
You're not
keeping it alive.
151
00:05:46,447 --> 00:05:47,979
How are you
keeping it alive?
152
00:05:47,981 --> 00:05:49,548
Is that how
you call that alive?
153
00:05:49,550 --> 00:05:51,783
Are you going with me?
That is disgusting.
154
00:05:51,785 --> 00:05:53,785
Well, he can
disrespect me.
155
00:05:53,787 --> 00:05:55,887
Listen,
turn your cameras off.
156
00:05:55,889 --> 00:05:56,888
I think it was the fastest time
157
00:05:56,890 --> 00:05:58,590
that anybody threatened
to leave.
158
00:05:58,592 --> 00:06:00,092
The truth is
it's a pig sty,
159
00:06:00,094 --> 00:06:02,527
and it needs to change
for you to stay in business.
160
00:06:02,529 --> 00:06:03,995
And if you can't
handle the change,
161
00:06:03,997 --> 00:06:05,163
I'm okay with that.
162
00:06:05,165 --> 00:06:06,465
Yeah, we can handle it.
163
00:06:06,467 --> 00:06:09,568
That wasn't disrespectful.
That was telling you the truth.
164
00:06:09,570 --> 00:06:11,803
And the truth
sometimes hurts, keith.
165
00:06:11,805 --> 00:06:14,005
It hurts.
It hurts very bad.
166
00:06:14,007 --> 00:06:16,007
It hurt me to the core
for you to have to say that.
167
00:06:16,009 --> 00:06:18,343
The country club you work at,
keith, does it look like this?
168
00:06:18,345 --> 00:06:19,444
No.
169
00:06:19,446 --> 00:06:20,545
No.
170
00:06:20,547 --> 00:06:21,613
No, now you're not
gonna talk to me.
171
00:06:21,615 --> 00:06:22,647
That's okay.
172
00:06:22,649 --> 00:06:24,416
Hey, you want me,
you let me know
173
00:06:24,418 --> 00:06:25,751
what you want me to do.
174
00:06:25,753 --> 00:06:27,386
I'll be outside.
You let me know.
175
00:06:27,388 --> 00:06:29,621
Sometimes, the truth does hurt.
176
00:06:29,623 --> 00:06:31,356
And robert was just
brutally honest.
177
00:06:31,358 --> 00:06:33,091
And now I sit back,
and I'm looking --
178
00:06:33,093 --> 00:06:37,829
I'm like, "you almost threw away
a chance to better your place
179
00:06:37,831 --> 00:06:39,364
because of your pride."
180
00:06:39,366 --> 00:06:40,499
the place is a mess.
181
00:06:40,501 --> 00:06:43,201
Come on, why are we
in denial of that?
182
00:06:43,203 --> 00:06:46,638
There's nothing wrong
with getting help.
183
00:06:46,640 --> 00:06:48,140
I don't get it.
184
00:06:48,142 --> 00:06:49,775
If they don't want me here,
that's fine.
Robert: Mr. Rob.
185
00:06:49,777 --> 00:06:51,676
Can I say something?
Yeah, of course you can.
186
00:06:51,678 --> 00:06:54,346
We appreciate you coming down.
We do know it's like that.
187
00:06:54,348 --> 00:06:56,715
But he can't seem
to take criticism.
188
00:06:56,717 --> 00:06:58,483
But he know
he wanted you here.
189
00:06:58,485 --> 00:07:00,318
Then I want to hear it
from him.
190
00:07:00,320 --> 00:07:03,121
The cook, robert, came out,
and he said, "listen,
191
00:07:03,123 --> 00:07:04,456
the guy is a great guy.
192
00:07:04,458 --> 00:07:06,992
He's not sure what's happening.
He's scared."
193
00:07:06,994 --> 00:07:08,126
da-da-da.
194
00:07:08,128 --> 00:07:11,163
And that kind of made me
think again, saying,
195
00:07:11,165 --> 00:07:14,866
"hey, okay, I understand
why you're scared,"
196
00:07:14,868 --> 00:07:16,101
but he shouldn't be
scared of somebody
197
00:07:16,103 --> 00:07:17,636
that's here to help him.
198
00:07:17,638 --> 00:07:19,237
And that's why I stayed,
'cause of robert.
199
00:07:19,239 --> 00:07:21,106
Listen, I want you
to understand something.
200
00:07:21,108 --> 00:07:23,875
I know. You know why?
It's okay.
201
00:07:23,877 --> 00:07:25,710
You know why it hurts?
Because it's the truth.
202
00:07:25,712 --> 00:07:27,045
It is,
and I've tried, robert.
203
00:07:27,047 --> 00:07:28,847
I've tried. I've tried
to make my restaurant.
204
00:07:28,849 --> 00:07:30,248
I took this place
from nothing, man.
205
00:07:30,250 --> 00:07:31,983
This was a dump
when I first got it.
206
00:07:31,985 --> 00:07:33,585
I'm not a nasty person.
207
00:07:33,587 --> 00:07:36,555
No, I'm not saying
you're nasty. Listen.
208
00:07:36,557 --> 00:07:38,356
I'm one person. That's what
I keep trying to say.
209
00:07:38,358 --> 00:07:39,691
I'm one person, man.
210
00:07:39,693 --> 00:07:41,092
It's not
about pride, okay?
211
00:07:41,094 --> 00:07:42,627
This is not about pride
212
00:07:42,629 --> 00:07:44,329
because it's not about me,
and it's not about you.
213
00:07:44,331 --> 00:07:45,831
It's about a restaurant
that's failing.
214
00:07:45,833 --> 00:07:46,798
Yes.
215
00:07:46,800 --> 00:07:48,300
Okay, because
if it's failing --
216
00:07:48,302 --> 00:07:49,434
it's for a reason.
217
00:07:49,436 --> 00:07:51,069
And that's all I care about.
218
00:07:51,071 --> 00:07:53,972
And I apologize, man,
but I just -- it hurts.
219
00:07:53,974 --> 00:07:54,973
The truth does hurt.
220
00:07:54,975 --> 00:07:56,441
I have to eat humble pie.
221
00:07:56,443 --> 00:07:58,477
[ laughs ]
222
00:07:58,479 --> 00:08:00,045
that's what it felt like.
223
00:08:00,047 --> 00:08:01,880
That blow-up wasn't for him.
224
00:08:01,882 --> 00:08:05,083
It just that you happened to be
there at that time.
225
00:08:05,085 --> 00:08:08,119
And I apologized to him
and forever apologize to him
226
00:08:08,121 --> 00:08:09,588
because he didn't deserve that.
227
00:08:09,590 --> 00:08:11,590
Stephanie!
228
00:08:11,592 --> 00:08:13,525
And I want to apologize
to you, too.
229
00:08:13,527 --> 00:08:15,927
I'm sorry.
Come here.
230
00:08:15,929 --> 00:08:17,295
All right.
231
00:08:19,733 --> 00:08:20,765
What did you just say?
232
00:08:20,767 --> 00:08:22,601
I apologized to her
for walking out
233
00:08:22,603 --> 00:08:23,535
'cause I do walk out.
234
00:08:23,537 --> 00:08:24,636
I do get mad, and I --
235
00:08:24,638 --> 00:08:27,239
that's anger.
That's just getting in the way.
236
00:08:27,241 --> 00:08:28,540
Does he do that a lot?
237
00:08:28,542 --> 00:08:30,642
Yes.
238
00:08:30,644 --> 00:08:32,277
How long
have you been married?
239
00:08:32,279 --> 00:08:33,778
18 years
this past Saturday.
240
00:08:33,780 --> 00:08:35,413
18 years?
241
00:08:35,415 --> 00:08:37,849
Good years?
Tough years?
242
00:08:37,851 --> 00:08:39,751
It's been some good years,
and it's been some tough years.
243
00:08:39,753 --> 00:08:42,420
17 good ones.
One bad -- devastating.
244
00:08:42,422 --> 00:08:44,055
One bad.
245
00:08:44,057 --> 00:08:45,190
Let's talk
about the business.
246
00:08:45,192 --> 00:08:46,892
So, you run it
day to day?
247
00:08:46,894 --> 00:08:48,059
Yes.
248
00:08:48,061 --> 00:08:50,362
Irvine: Things got worse
when keith left stephanie
249
00:08:50,364 --> 00:08:52,564
to run his business
without any training at all.
250
00:08:52,566 --> 00:08:54,366
But she put other talents
to use,
251
00:08:54,368 --> 00:08:56,902
creating a catchy,
local jingle for mama e's.
252
00:08:56,904 --> 00:08:59,604
Stephanie:
♪ I want me some mama e's ♪
253
00:08:59,606 --> 00:09:02,307
♪ and some of that
mac and cheese ♪
254
00:09:02,309 --> 00:09:05,610
♪ and, oo-ee,
some of those greens ♪
255
00:09:05,612 --> 00:09:08,580
I would rather he do it
because this is his passion,
256
00:09:08,582 --> 00:09:11,783
his dream,
and this is his field.
257
00:09:11,785 --> 00:09:13,251
He knows what he's doing.
258
00:09:13,253 --> 00:09:15,220
I don't.
I mean, I'm a hair stylist.
259
00:09:15,222 --> 00:09:17,589
You set up a hair salon
in a restaurant?
260
00:09:17,591 --> 00:09:18,723
I did.
261
00:09:18,725 --> 00:09:20,659
My wife doesn't
stick to one thing.
262
00:09:20,661 --> 00:09:21,760
Like, tomorrow
she was like,
263
00:09:21,762 --> 00:09:23,328
"this season right now,
it's hair."
264
00:09:23,330 --> 00:09:25,163
and next season,
it may be, "I want to do --
265
00:09:25,165 --> 00:09:27,132
I'm done. I'm done.
Hey, hey, whoa, whoa.
Come here.
266
00:09:27,134 --> 00:09:29,234
No, I'm good,
I'm good, I'm good.
267
00:09:29,236 --> 00:09:31,403
That's not --
yeah, no, I'm good.
268
00:09:31,405 --> 00:09:33,738
So, I just get over
keith walking out,
269
00:09:33,740 --> 00:09:35,473
keith coming back,
and all of a sudden,
270
00:09:35,475 --> 00:09:37,208
stephanie gets up and walks out.
271
00:09:37,210 --> 00:09:38,476
It was crazy,
272
00:09:38,478 --> 00:09:40,345
jut to try and get them
both to stand in one room
273
00:09:40,347 --> 00:09:42,247
together
so I could get the answers
274
00:09:42,249 --> 00:09:45,917
I need to make a plan
to fix the restaurant.
275
00:09:45,919 --> 00:09:47,886
This is tumultuous
to say the least, right?
276
00:09:47,888 --> 00:09:48,954
Oh, my goodness.
277
00:09:48,956 --> 00:09:50,555
18 years.
Why did you marry him?
278
00:09:50,557 --> 00:09:51,723
Why?
Yeah.
279
00:09:51,725 --> 00:09:52,891
Because I love him.
280
00:09:52,893 --> 00:09:54,759
Why did you marry her?
'cause I loved her.
281
00:09:54,761 --> 00:09:56,861
Actually, you said, "loved."
"loved"?
282
00:09:56,863 --> 00:09:58,229
Wow.
283
00:09:58,231 --> 00:09:59,864
No, no, no, no.
Sit down.
284
00:09:59,866 --> 00:10:01,766
Oh, no, no, no,
no, no, no, no, no.
285
00:10:01,768 --> 00:10:04,603
Bye-bye. Bye.
286
00:10:04,605 --> 00:10:07,038
Man: Steph.
Steph, steph.
287
00:10:07,040 --> 00:10:13,211
♪♪
288
00:10:13,213 --> 00:10:14,679
well, there you go.
289
00:10:14,681 --> 00:10:17,349
I've never seen a couple
that have been together 18 years
290
00:10:17,351 --> 00:10:20,785
be so explosive with each other.
291
00:10:20,787 --> 00:10:24,456
I could fix the restaurant,
but not with both of them in it.
292
00:10:24,458 --> 00:10:27,826
The relationship? Ha!
I don't know about that one.
293
00:10:27,828 --> 00:10:29,461
That was gonna be
a tough one.
294
00:10:29,463 --> 00:10:32,931
It was six years ago
when I first visited mama e's,
295
00:10:32,933 --> 00:10:34,499
and I'm heading
back there today.
296
00:10:34,501 --> 00:10:36,868
I truly believe
this was the episode
297
00:10:36,870 --> 00:10:38,069
that I wouldn't
be able to fix it.
298
00:10:38,071 --> 00:10:40,238
So, I'm not quite sure
what to expect.
299
00:10:40,240 --> 00:10:42,273
But we're gonna find out
really soon.
300
00:10:45,545 --> 00:10:48,346
Irvine: I'm revisiting mama e's
in oklahoma city,
301
00:10:48,348 --> 00:10:51,082
a restaurant I first visited
six years ago.
302
00:10:51,084 --> 00:10:55,286
Mama e's was the worst,
with a capital "w,"
303
00:10:55,288 --> 00:10:56,888
restaurant I have ever visited,
304
00:10:56,890 --> 00:10:58,523
and I literally
called it a pig sty.
305
00:10:58,525 --> 00:11:01,292
Oh, bugs dropping out of this.
That's disgusting.
306
00:11:01,294 --> 00:11:02,694
I walked in the door,
307
00:11:02,696 --> 00:11:05,430
and my feet instantly stuck
to the carpet.
308
00:11:05,432 --> 00:11:07,599
And married owners
keith and stephanie
309
00:11:07,601 --> 00:11:09,200
were in serious turmoil.
310
00:11:09,202 --> 00:11:10,235
I'm done, I'm done.
311
00:11:10,237 --> 00:11:12,003
Hey, hey, whoa, whoa.
Come here.
312
00:11:12,005 --> 00:11:13,838
No, I'm good.
I'm good, I'm good.
313
00:11:13,840 --> 00:11:15,206
That's not --
yeah, no, I'm good.
314
00:11:15,208 --> 00:11:16,541
They couldn't talk
to each other.
315
00:11:16,543 --> 00:11:17,575
Keith ran off one minute,
316
00:11:17,577 --> 00:11:19,077
then stephanie ran off
the next minute.
317
00:11:19,079 --> 00:11:21,112
Why did you marry her?
'cause I loved her.
318
00:11:21,114 --> 00:11:23,214
Actually, you said, "loved."
"loved"?
319
00:11:23,216 --> 00:11:24,582
Wow.
320
00:11:24,584 --> 00:11:26,251
No, no, no, no.
Sit down.
321
00:11:26,253 --> 00:11:28,153
Oh, no, no, no,
no, no, no, no, no.
322
00:11:28,155 --> 00:11:29,254
Bye-bye. Bye.
323
00:11:29,256 --> 00:11:32,090
♪♪
324
00:11:32,092 --> 00:11:34,392
I truly believe
this could be the one
325
00:11:34,394 --> 00:11:36,761
that I cannot fix, period.
326
00:11:36,763 --> 00:11:38,997
Can I get stephanie back?
She just drove off.
327
00:11:38,999 --> 00:11:42,067
She's over it.
328
00:11:42,069 --> 00:11:43,702
My head is about to explode.
329
00:11:43,704 --> 00:11:46,171
I've got to figure this out,
big time.
330
00:11:46,173 --> 00:11:48,873
I think,
when stephanie drove off
331
00:11:48,875 --> 00:11:53,178
keith realized that he'd
opened mouth, inserted foot.
332
00:11:53,180 --> 00:11:55,313
The realize came after that.
333
00:11:55,315 --> 00:11:59,250
This is how
it's been for months.
334
00:11:59,252 --> 00:12:03,021
I think he felt really bad
that he said something
335
00:12:03,023 --> 00:12:04,255
that he really didn't mean.
336
00:12:04,257 --> 00:12:05,457
It's some deeper issues.
337
00:12:05,459 --> 00:12:08,460
It's some --
we need inner healing.
338
00:12:08,462 --> 00:12:09,761
We need inner healing.
339
00:12:09,763 --> 00:12:12,030
I thought, if we could
fix the restaurant,
340
00:12:12,032 --> 00:12:13,298
we could fix the marriage.
341
00:12:13,300 --> 00:12:15,400
But it's deeper than
just fixing a building.
342
00:12:15,402 --> 00:12:18,002
While I was waiting for keith
and stephanie to figure out
343
00:12:18,004 --> 00:12:20,839
who, what, why, when, and where,
I gather the staff.
344
00:12:20,841 --> 00:12:24,476
I just ask them --
"tell me what's going on."
345
00:12:24,478 --> 00:12:25,777
so, what I've
got you here for is
346
00:12:25,779 --> 00:12:27,378
I'm trying to fix
the restaurant.
347
00:12:27,380 --> 00:12:28,847
Why is
the restaurant failing?
348
00:12:28,849 --> 00:12:31,049
Lack of communication.
349
00:12:31,051 --> 00:12:33,084
Irvine: Just when I'm getting
the staff's take
350
00:12:33,086 --> 00:12:36,521
on the restaurant's problems,
stephanie has decided to return.
351
00:12:36,523 --> 00:12:40,725
Hey, whoa, come here!
Miss stephanie, come here.
352
00:12:40,727 --> 00:12:43,194
All right, you guys, go
and get ready for a service.
353
00:12:43,196 --> 00:12:45,330
Thank you.
354
00:12:45,332 --> 00:12:47,165
I apologize
for what I said outside.
355
00:12:47,167 --> 00:12:49,134
You know, I did not
mean to offend you.
356
00:12:49,136 --> 00:12:51,736
I do love you.
I love you.
357
00:12:51,738 --> 00:12:54,205
Miscommunication has a whole lot
to do
358
00:12:54,207 --> 00:12:56,141
with me and stephanie's
relationship
359
00:12:56,143 --> 00:12:58,409
because we don't communicate,
360
00:12:58,411 --> 00:13:01,513
and when we do talk, either
I blow up or she'll blow up.
361
00:13:01,515 --> 00:13:04,516
I know you're hurt
right now, right?
362
00:13:04,518 --> 00:13:06,717
It's like I try to give,
and the more I give,
363
00:13:06,719 --> 00:13:10,755
the more I give, it's like
he does not appreciate me.
364
00:13:10,757 --> 00:13:13,191
I mean, I don't have a clue
what I'm doing here.
365
00:13:13,193 --> 00:13:14,559
I'm always
looking out for him,
366
00:13:14,561 --> 00:13:16,995
but it's like,
when it comes to me,
367
00:13:16,997 --> 00:13:20,131
he doesn't offer that,
and I just -- that hurts me.
368
00:13:20,133 --> 00:13:21,733
She has to know
that you support her.
369
00:13:21,735 --> 00:13:24,702
Like, she has
become second to you.
370
00:13:24,704 --> 00:13:26,538
You don't mean to do it,
I don't think.
371
00:13:26,540 --> 00:13:29,507
I think you do it because
you're an old-school pastor,
372
00:13:29,509 --> 00:13:33,611
and now you treat her
like one of your disciples.
373
00:13:33,613 --> 00:13:34,746
Oh, my god.
374
00:13:34,748 --> 00:13:36,614
That's how I see it.
375
00:13:36,616 --> 00:13:38,082
Why are you upset?
376
00:13:38,084 --> 00:13:40,752
[ crying ] that's exactly how
he treats me, and I hate it.
377
00:13:40,754 --> 00:13:43,321
That's the biggest thing
that hurts me so much
378
00:13:43,323 --> 00:13:47,125
is that my husband does not
acknowledge me as his wife.
379
00:13:47,127 --> 00:13:49,894
It's like I'm just a member
just like everybody else.
380
00:13:49,896 --> 00:13:53,198
It hurts.
381
00:13:53,200 --> 00:13:56,134
That has been
my biggest complaint.
382
00:13:56,136 --> 00:13:59,504
I want you to go to lunch.
I want you to talk.
383
00:13:59,506 --> 00:14:01,372
Come back here at 1:00,
and tell me
384
00:14:01,374 --> 00:14:03,041
whether you're in
or you're out.
385
00:14:03,043 --> 00:14:04,175
All right?
386
00:14:04,177 --> 00:14:07,078
As simple as that.
Okay?
387
00:14:07,080 --> 00:14:08,780
The whole day 1, I didn't feel
388
00:14:08,782 --> 00:14:10,849
we achieved anything
in the restaurant.
389
00:14:10,851 --> 00:14:12,317
I played marriage counselor.
390
00:14:12,319 --> 00:14:15,086
So, I sent them to lunch
to try and defuse
391
00:14:15,088 --> 00:14:16,855
the animosity between them,
392
00:14:16,857 --> 00:14:18,823
thinking if they sat
across each other
393
00:14:18,825 --> 00:14:21,626
and they had something to eat,
maybe that would help them.
394
00:14:21,628 --> 00:14:23,228
All right, you all are ready
for service, right?
395
00:14:23,230 --> 00:14:26,664
Usually, watching service is
one of the first things I do.
396
00:14:26,666 --> 00:14:28,499
But with the constant
fighting today,
397
00:14:28,501 --> 00:14:31,202
I'm getting to it
hours behind schedule.
398
00:14:31,204 --> 00:14:32,604
I love coming to mama e's,
399
00:14:32,606 --> 00:14:34,439
and when I come
I feel like I'm at home.
400
00:14:34,441 --> 00:14:38,009
When you walk in,
you get a warm impression --
401
00:14:38,011 --> 00:14:41,012
you know, kind of a loving,
peaceful spirit in here,
402
00:14:41,014 --> 00:14:42,447
and the food is great.
403
00:14:42,449 --> 00:14:45,016
Irvine: Mama e's is known
for their chicken and waffles
404
00:14:45,018 --> 00:14:48,586
and despite the filth out front,
the kitchen is pretty clean --
405
00:14:48,588 --> 00:14:50,054
with one exception.
406
00:14:50,056 --> 00:14:52,290
Where do you make
all the waffles? Oh.
407
00:14:52,292 --> 00:14:54,259
Right here.
408
00:14:54,261 --> 00:14:55,493
How old is that?
409
00:14:55,495 --> 00:14:56,628
It's old.
410
00:14:56,630 --> 00:14:58,663
When was the last time
this was cleaned?
411
00:14:58,665 --> 00:15:00,632
Well, they tried to clean it
the other day.
412
00:15:00,634 --> 00:15:03,001
Ooh!
413
00:15:03,003 --> 00:15:04,469
Oh, it was very embarrassing.
414
00:15:04,471 --> 00:15:09,774
And I understand because we're
serving something to somebody
415
00:15:09,776 --> 00:15:11,075
that they're gonna consume.
416
00:15:11,077 --> 00:15:14,545
We should have that much respect
for our food.
417
00:15:14,547 --> 00:15:16,447
When he sees my waffle iron now,
418
00:15:16,449 --> 00:15:18,483
he won't
be able to call it disgusting.
419
00:15:18,485 --> 00:15:20,718
[ laughs ]
420
00:15:20,720 --> 00:15:23,154
look at this.
That is rotten lettuce.
421
00:15:23,156 --> 00:15:24,656
Irvine:
Despite everything I'm finding,
422
00:15:24,658 --> 00:15:27,392
the customers are definitely
not finding fault with the food.
423
00:15:27,394 --> 00:15:29,961
For the price,
these portions are huge.
424
00:15:29,963 --> 00:15:32,530
I ordered the chicken
and waffles. It was good.
425
00:15:32,532 --> 00:15:35,099
The waffle was very sweet.
The chicken's good.
426
00:15:35,101 --> 00:15:37,835
Woman: I had baked chicken
and dressing -- very tasty,
427
00:15:37,837 --> 00:15:40,571
and the macaroni cheese
was very good.
428
00:15:40,573 --> 00:15:43,107
Irvine: It's clear to me
that food and customer service
429
00:15:43,109 --> 00:15:44,642
are not their issues.
430
00:15:44,644 --> 00:15:48,212
Keith and stephanie's biggest
hurdle is their relationship.
431
00:15:48,214 --> 00:15:50,415
Now I need to know if
they're willing to work on it,
432
00:15:50,417 --> 00:15:52,250
or is this all for nothing?
433
00:15:52,252 --> 00:15:53,551
How was lunch?
Thank you.
434
00:15:53,553 --> 00:15:54,552
It was great.
435
00:15:54,554 --> 00:15:55,687
Yeah?
436
00:15:55,689 --> 00:15:56,988
Mm-hmm.
437
00:15:56,990 --> 00:15:59,557
♪♪
438
00:15:59,559 --> 00:16:01,826
now I'm stressed because
we're so far behind.
439
00:16:01,828 --> 00:16:07,231
I've only come close to not
doing a restaurant once before.
440
00:16:07,233 --> 00:16:10,234
So, you want to do it?
441
00:16:13,673 --> 00:16:15,707
Irvine:
It's been six years
442
00:16:15,709 --> 00:16:17,375
since I last saw keith
and stephanie
443
00:16:17,377 --> 00:16:20,378
at mama e's restaurant
in oklahoma city.
444
00:16:20,380 --> 00:16:22,513
Confronted with
a disgusting restaurant
445
00:16:22,515 --> 00:16:25,149
and the explosive relationship
between the owners,
446
00:16:25,151 --> 00:16:27,218
I was certain
this would be a restaurant
447
00:16:27,220 --> 00:16:29,220
we wouldn't be able to save.
448
00:16:29,222 --> 00:16:30,888
My head is about to explode.
449
00:16:30,890 --> 00:16:32,056
I've got to figure this out.
450
00:16:32,058 --> 00:16:33,458
In a last-ditch effort,
451
00:16:33,460 --> 00:16:36,027
I sent keith and stephanie
to lunch
452
00:16:36,029 --> 00:16:40,031
to decide once and for all
if they were in or out.
453
00:16:40,033 --> 00:16:42,934
What did we discuss?
454
00:16:42,936 --> 00:16:44,335
Stephanie:
Moving forward.
455
00:16:44,337 --> 00:16:47,438
We're much better together
than apart.
456
00:16:47,440 --> 00:16:50,174
So, you want to do it?
457
00:16:50,176 --> 00:16:51,943
Yes.
We want to do it,
yes, sir.
458
00:16:51,945 --> 00:16:53,878
I love mama e's.
459
00:16:53,880 --> 00:16:55,780
Do you want her here?
Yes, I do.
460
00:16:55,782 --> 00:16:57,648
I truly believe in her.
I believe in him.
461
00:16:57,650 --> 00:16:59,150
I believe
in our marriage.
462
00:16:59,152 --> 00:17:02,687
Okay. Are you willing
to give 150% here?
463
00:17:02,689 --> 00:17:04,022
Yes.
464
00:17:04,024 --> 00:17:05,990
Get all your staff inside.
I'll be there in a minute.
465
00:17:05,992 --> 00:17:08,459
Listen -- it can work
if you want it to work, right?
466
00:17:08,461 --> 00:17:11,262
And if he wants it, too.
It's not only him.
467
00:17:11,264 --> 00:17:12,363
Right.
468
00:17:12,365 --> 00:17:13,965
And you have
a great voice.
469
00:17:13,967 --> 00:17:16,134
And I'm sure you have
some great ideas.
470
00:17:16,136 --> 00:17:17,535
He has a great voice, too.
471
00:17:17,537 --> 00:17:18,903
He does?
Yes!
472
00:17:18,905 --> 00:17:22,340
Keith and stephanie:
♪ ...A better home awaiting... ♪
473
00:17:22,342 --> 00:17:23,975
I have to tell you this --
474
00:17:23,977 --> 00:17:26,978
it's the first time
I've ever been serenaded
475
00:17:26,980 --> 00:17:32,016
and the first time I've actually
been bowled over with goosebumps
476
00:17:32,018 --> 00:17:37,288
and wowed with a song.
477
00:17:37,290 --> 00:17:41,092
I could not believe
the beauty of them
478
00:17:41,094 --> 00:17:43,127
and the harmony of them
singing together.
479
00:17:43,129 --> 00:17:45,663
Wow!
480
00:17:45,665 --> 00:17:49,300
Why can't you --
look, I get goosebumps.
481
00:17:49,302 --> 00:17:50,868
That was awesome.
482
00:17:50,870 --> 00:17:53,905
The harmony that you have
when you sing
483
00:17:53,907 --> 00:17:56,707
is the same harmony
you need in life,
484
00:17:56,709 --> 00:17:58,576
in this business.
485
00:17:58,578 --> 00:18:01,079
I'm serious.
That was beautiful.
486
00:18:01,081 --> 00:18:02,613
Robert had us sing together.
487
00:18:02,615 --> 00:18:05,383
It took us into
a whole nother place.
488
00:18:05,385 --> 00:18:10,588
It felt at that moment
like, "this is ours,"
489
00:18:10,590 --> 00:18:16,194
and that we were really
making things work
490
00:18:16,196 --> 00:18:17,762
in that time and space.
491
00:18:17,764 --> 00:18:19,030
And it felt good.
It really did.
492
00:18:19,032 --> 00:18:20,198
Now I feel better.
493
00:18:20,200 --> 00:18:21,833
Me too.
494
00:18:21,835 --> 00:18:23,968
Tom! Lynn!
Come in here.
495
00:18:23,970 --> 00:18:25,203
What's going on?
496
00:18:25,205 --> 00:18:27,205
They're in it
for the long haul, all right?
497
00:18:27,207 --> 00:18:28,506
We're gonna
do the restaurant.
498
00:18:28,508 --> 00:18:30,508
So they're in.
We're in, right?
Absolutely.
499
00:18:30,510 --> 00:18:32,443
Are you ready
to change?
Ready to change.
500
00:18:32,445 --> 00:18:35,680
I can't hear you.
Are you ready to change?!
501
00:18:35,682 --> 00:18:36,714
Yes. Yes.
Yes. Yes.
502
00:18:36,716 --> 00:18:38,616
Now let's empty the place.
503
00:18:38,618 --> 00:18:40,017
That's what I want --
the energy.
504
00:18:40,019 --> 00:18:43,054
Empty this place out.
Everything goes!
505
00:18:43,056 --> 00:18:45,857
Where do you want
to go first?
Just take everything,
put it right out the front door.
506
00:18:45,859 --> 00:18:47,091
Let's just
take it all down.
507
00:18:47,093 --> 00:18:50,528
♪♪
508
00:18:50,530 --> 00:18:52,697
this is a very small space,
509
00:18:52,699 --> 00:18:54,031
and a lot of work's
got to be done --
510
00:18:54,033 --> 00:18:56,667
the floors, the ceilings,
the lighting, the painting.
511
00:18:56,669 --> 00:19:05,776
♪♪
512
00:19:05,778 --> 00:19:08,479
I hope day 2 at mama e's
in oklahoma city
513
00:19:08,481 --> 00:19:11,082
gets off to a better start
than day 1 did.
514
00:19:11,084 --> 00:19:12,917
We made some great
progress yesterday,
515
00:19:12,919 --> 00:19:15,653
but there's still
a long way to go.
516
00:19:15,655 --> 00:19:17,755
Now I need to make sure
the owners of mama e's
517
00:19:17,757 --> 00:19:20,658
have a financial plan
to make a profitable restaurant.
518
00:19:20,660 --> 00:19:22,727
So, did you sleep?
Sleep well.
519
00:19:22,729 --> 00:19:26,264
Do you feel any different
towards each other?
Yes.
520
00:19:26,266 --> 00:19:28,099
A whole lot.
A whole lot.
521
00:19:28,101 --> 00:19:30,468
In a good way?
In a good way, yeah.
522
00:19:30,470 --> 00:19:33,004
Well, to make this successful,
you have to be here.
523
00:19:33,006 --> 00:19:34,472
I know you've got another job,
524
00:19:34,474 --> 00:19:37,108
and somehow you've got to get
yourself out of the job
525
00:19:37,110 --> 00:19:39,343
and spend time here because
it's not fair to stephanie.
526
00:19:39,345 --> 00:19:40,912
She doesn't have the training --
right? --
527
00:19:40,914 --> 00:19:42,146
Yeah, I don't have it.
528
00:19:42,148 --> 00:19:44,115
...And the know-how
to do this.
Right.
529
00:19:44,117 --> 00:19:46,050
A couple things I want
to show you just quickly.
530
00:19:46,052 --> 00:19:47,485
Here's what you're
gonna have to do.
531
00:19:47,487 --> 00:19:50,221
So, every plate of food
that you have
532
00:19:50,223 --> 00:19:52,757
has a cost associated to it.
Okay.
533
00:19:52,759 --> 00:19:55,059
Now, the lucky part for you is
your overheads are low here.
534
00:19:55,061 --> 00:19:57,962
After going through a typical
meal at mama e's buffet,
535
00:19:57,964 --> 00:20:00,831
I show keith and stephanie
how not costing the plates
536
00:20:00,833 --> 00:20:02,233
has cost them money.
537
00:20:02,235 --> 00:20:04,669
We've been
undercharging.
538
00:20:04,671 --> 00:20:06,737
Well, he has no clue --
that's why.
539
00:20:06,739 --> 00:20:10,074
And it's okay, as long as you
don't go forward without a clue.
540
00:20:10,076 --> 00:20:11,442
That was eye-opening
541
00:20:11,444 --> 00:20:13,711
because it was like you can keep
just spending and spending
542
00:20:13,713 --> 00:20:16,847
and not realizing that
you're not making nothing.
543
00:20:16,849 --> 00:20:18,583
Is this easy enough
to remember?
544
00:20:18,585 --> 00:20:20,451
Oh, yeah.
I got that right there, yeah.
545
00:20:20,453 --> 00:20:22,987
I think we're gonna be
making some money now.
I know we are.
546
00:20:22,989 --> 00:20:25,056
Let's go in the kitchen. I'm
gonna show you some new dishes.
547
00:20:25,058 --> 00:20:27,692
Come on.
I'm excited now.
548
00:20:27,694 --> 00:20:29,293
Next up is the menu.
549
00:20:29,295 --> 00:20:31,529
Keith's soul food
is the real deal.
550
00:20:31,531 --> 00:20:33,197
So, I'm just going to show them
some tricks
551
00:20:33,199 --> 00:20:34,765
to take it to the next level
552
00:20:34,767 --> 00:20:37,568
without losing the magic
that is mama e's.
553
00:20:37,570 --> 00:20:39,904
I'm gonna redo
one of your classical dishes
554
00:20:39,906 --> 00:20:41,572
which is
the waffle and chicken.
555
00:20:41,574 --> 00:20:45,476
Then I'm gonna show you
my way of making collared greens
556
00:20:45,478 --> 00:20:46,844
and peach pie.
557
00:20:46,846 --> 00:20:48,279
Get that flavor going.
558
00:20:48,281 --> 00:20:51,482
Smell that?
It's like an aroma.
559
00:20:51,484 --> 00:20:53,784
Secret ingredient --
apple juice.
560
00:20:53,786 --> 00:20:55,419
Apple juice, oh.
Ah!
561
00:20:55,421 --> 00:20:56,921
Irvine:
I've even got a couple of gifts
562
00:20:56,923 --> 00:20:58,222
up my sleeve
for keith's kitchen.
563
00:20:58,224 --> 00:20:59,223
Look to your right.
564
00:20:59,225 --> 00:21:00,291
A new waffle iron.
565
00:21:00,293 --> 00:21:02,393
A new waffle maker --
two of them,
566
00:21:02,395 --> 00:21:04,829
instead of that disgusting,
old one you got.
567
00:21:04,831 --> 00:21:06,864
This is what I call sexy.
568
00:21:06,866 --> 00:21:08,499
Whoo-ooh!
569
00:21:08,501 --> 00:21:09,767
That looks good.
570
00:21:09,769 --> 00:21:11,435
Go for it.
571
00:21:11,437 --> 00:21:12,536
Oh, my god.
572
00:21:12,538 --> 00:21:14,071
The spice
is really good.
573
00:21:14,073 --> 00:21:16,240
Irvine: With updates
to keith's best dishes
574
00:21:16,242 --> 00:21:18,309
and my signature peach pie,
575
00:21:18,311 --> 00:21:21,212
mama e's soul food
will be heaven on earth.
576
00:21:21,214 --> 00:21:22,346
Oh, my god.
577
00:21:22,348 --> 00:21:23,814
That's when I trusted robert.
578
00:21:23,816 --> 00:21:26,550
I figured out that he was for me
and not against me.
579
00:21:26,552 --> 00:21:31,088
He was actually working
to help us get back on track,
580
00:21:31,090 --> 00:21:33,591
and so then I trusted him
the rest of the ride.
581
00:21:33,593 --> 00:21:37,395
It was six years ago
when I first visited mama e's,
582
00:21:37,397 --> 00:21:39,163
and I'm heading
back there today.
583
00:21:39,165 --> 00:21:40,398
Hey, keith!
584
00:21:40,400 --> 00:21:41,732
I got a bone
to pick with you,
585
00:21:41,734 --> 00:21:43,634
and it's gonna be
your leg bone in a minute.
586
00:21:46,105 --> 00:21:47,872
Irvine:
Today, I'm going back
587
00:21:47,874 --> 00:21:50,808
to revisit mama e's restaurant
in oklahoma city.
588
00:21:50,810 --> 00:21:55,946
When I first visited in 2014,
my mission almost didn't happen.
589
00:21:55,948 --> 00:21:58,816
If you think
that's disrespect --
listen,
turn your cameras off.
590
00:21:58,818 --> 00:22:01,319
But after finally getting
the owners on board,
591
00:22:01,321 --> 00:22:03,254
we could get
some real work done.
592
00:22:03,256 --> 00:22:06,357
Restaurants are not successful
unless people know about them,
593
00:22:06,359 --> 00:22:08,959
so I decided to take them
to a tv station.
594
00:22:08,961 --> 00:22:12,730
♪♪
595
00:22:12,732 --> 00:22:14,332
it's a twofold mission.
596
00:22:14,334 --> 00:22:16,934
It's, one, marketing
to get the word out there
597
00:22:16,936 --> 00:22:18,769
that there's a new renovation
598
00:22:18,771 --> 00:22:20,004
and it's gonna be great,
599
00:22:20,006 --> 00:22:22,506
and two is to give stephanie
that feeling
600
00:22:22,508 --> 00:22:25,743
of being part of the restaurant
so she can be creative.
601
00:22:25,745 --> 00:22:28,713
I'm gonna have her sing
because that catchy commercial
602
00:22:28,715 --> 00:22:31,415
that they have on the web
right now is really good.
603
00:22:31,417 --> 00:22:33,951
My producer told me,
"she's got to sing the jingle."
604
00:22:33,953 --> 00:22:36,020
so, take
it away.
All right.
605
00:22:36,022 --> 00:22:39,490
♪ I want me some mama e's ♪
606
00:22:39,492 --> 00:22:42,393
♪ and some of that
mac and cheese ♪
607
00:22:42,395 --> 00:22:45,162
♪ and, oo-ee,
some of those greens ♪
608
00:22:45,164 --> 00:22:48,466
♪ and can I get some
kool- aid, please? ♪
609
00:22:48,468 --> 00:22:49,500
I love it!
610
00:22:49,502 --> 00:22:51,635
I think that's
very sweet.
611
00:22:51,637 --> 00:22:52,837
I know, hey,
any song
612
00:22:52,839 --> 00:22:55,239
that you can incorporate
mac and cheese --
613
00:22:55,241 --> 00:22:56,807
I'm sold.
614
00:22:56,809 --> 00:22:58,576
Oh, we got plenty of business
from that.
615
00:22:58,578 --> 00:23:01,779
People came in,
and it helped us tremendously.
616
00:23:01,781 --> 00:23:02,913
It helped us.
617
00:23:02,915 --> 00:23:03,981
That short amount
of time,
618
00:23:03,983 --> 00:23:05,549
even though it was only
three minutes
619
00:23:05,551 --> 00:23:08,219
is enough to hit three
and a half million people,
620
00:23:08,221 --> 00:23:09,520
both on the web and tv.
621
00:23:09,522 --> 00:23:10,554
Wow.
622
00:23:10,556 --> 00:23:11,956
So, that's the beginning
623
00:23:11,958 --> 00:23:14,525
of getting the name out
of a new restaurant.
624
00:23:14,527 --> 00:23:17,461
After so much pain,
I want to create a new beginning
625
00:23:17,463 --> 00:23:19,430
for keith
and stephanie's relationship.
626
00:23:19,432 --> 00:23:22,433
So, I've got a surprise for them
to keep them in harmony
627
00:23:22,435 --> 00:23:23,768
when times get tough.
628
00:23:23,770 --> 00:23:27,338
So, we got a recording studio
and some help
629
00:23:27,340 --> 00:23:29,607
and I'm gonna have you
record that song.
630
00:23:29,609 --> 00:23:31,709
But before you record it.
631
00:23:31,711 --> 00:23:33,711
I want to ask you
each a question.
632
00:23:33,713 --> 00:23:35,913
Give me three things
that you love about this woman.
633
00:23:35,915 --> 00:23:38,449
I love stephanie
because she's a go-getter.
634
00:23:38,451 --> 00:23:41,786
I love stephanie because
she's always got my back.
635
00:23:41,788 --> 00:23:44,121
And I love stephanie
for her personality.
636
00:23:44,123 --> 00:23:48,793
I love keith because
he's a very honest person.
637
00:23:48,795 --> 00:23:53,097
I love keith because he has
a really big, gigantic heart.
638
00:23:53,099 --> 00:23:57,368
And I love keith because
he's such a great provider.
639
00:23:57,370 --> 00:23:59,470
Thank you.
You're welcome.
640
00:23:59,472 --> 00:24:02,173
Okay, and I've got goosebumps
'cause I'm all excited.
641
00:24:02,175 --> 00:24:06,076
I decided to take them to lay
that song down on a track
642
00:24:06,078 --> 00:24:08,345
because I felt,
if they ever got into problems,
643
00:24:08,347 --> 00:24:10,581
they could play this song
and it would be kind of cool.
644
00:24:10,583 --> 00:24:12,983
Keith and stephanie:
♪ build a circle ♪
645
00:24:12,985 --> 00:24:16,253
the song was unbelievable,
646
00:24:16,255 --> 00:24:18,689
and when they sung
and they closed their eyes,
647
00:24:18,691 --> 00:24:20,157
I got goosebumps.
648
00:24:20,159 --> 00:24:22,326
It was unbelievable
to listen to,
649
00:24:22,328 --> 00:24:24,128
and I still listen to it now.
650
00:24:26,098 --> 00:24:27,130
Yeah.
651
00:24:27,132 --> 00:24:29,433
Hey, glory hallelujah!
652
00:24:29,435 --> 00:24:31,769
What do you feel right now?
653
00:24:31,771 --> 00:24:34,738
Just feel good, man.
654
00:24:34,740 --> 00:24:36,173
Why do you feel good?
655
00:24:36,175 --> 00:24:39,076
I got just an inner peace
that's just -- it's good.
Amen.
656
00:24:39,078 --> 00:24:40,311
What about you?
657
00:24:40,313 --> 00:24:43,314
I'm just like --
I finally got to do something
658
00:24:43,316 --> 00:24:45,950
that I love to do
with my husband.
659
00:24:45,952 --> 00:24:48,419
You complement
each other so much.
660
00:24:48,421 --> 00:24:51,121
I see two completely
different people in front of me
661
00:24:51,123 --> 00:24:53,157
than I saw yesterday.
662
00:24:53,159 --> 00:24:55,526
That was one of the best days
that we had,
663
00:24:55,528 --> 00:24:59,063
me and her together,
in a long time.
664
00:24:59,065 --> 00:25:01,465
That day.
I'll never forget that day.
665
00:25:01,467 --> 00:25:02,833
It was like when
we first got married.
666
00:25:02,835 --> 00:25:04,635
It was like we knew
what we wanted.
667
00:25:04,637 --> 00:25:08,806
We knew how to come together
and make this thing happen.
668
00:25:08,808 --> 00:25:10,774
And robert irvine
did that for us.
669
00:25:10,776 --> 00:25:12,743
That's my dude, robert irvine.
670
00:25:12,745 --> 00:25:14,478
Now we got to get back
to the restaurant.
671
00:25:14,480 --> 00:25:16,013
I've got the restaurant
to finish.
672
00:25:16,015 --> 00:25:17,114
Oh, goodness.
673
00:25:17,116 --> 00:25:18,749
[ exhales sharply ]
wow! Thanks, guys.
674
00:25:18,751 --> 00:25:20,117
Thank you.
Thank you. Robert.
675
00:25:20,119 --> 00:25:21,519
See you back there.
All right.
676
00:25:21,521 --> 00:25:24,321
Irvine: Let's start
wiping everything down.
677
00:25:24,323 --> 00:25:26,657
Servers, come and clean all this
and start setting this up.
678
00:25:26,659 --> 00:25:28,926
Let's get a broom in here,
and let's brush this out.
679
00:25:28,928 --> 00:25:31,729
Then I can actually move here
and start to set it.
680
00:25:31,731 --> 00:25:35,032
♪♪
681
00:25:35,034 --> 00:25:38,469
this is one mission that almost
never got off the ground.
682
00:25:38,471 --> 00:25:41,539
But I think when stephanie
and keith see the new mama e's,
683
00:25:41,541 --> 00:25:44,475
they're gonna be pretty happy
that they stuck around.
684
00:25:44,477 --> 00:25:45,843
I thank god for robert
685
00:25:45,845 --> 00:25:48,712
because no one has ever
really cared for me like this.
686
00:25:48,714 --> 00:25:50,748
He said I'm gonna give you
this second chance
687
00:25:50,750 --> 00:25:52,182
to do it right.
688
00:25:52,184 --> 00:25:55,319
And this time, we won't mess up.
I promise.
689
00:25:55,321 --> 00:25:57,721
I know it's been
a tough two days,
690
00:25:57,723 --> 00:26:01,091
but believe me, I'm very happy.
691
00:26:01,093 --> 00:26:06,230
Are you ready to see the new
and improved mama e's?
692
00:26:06,232 --> 00:26:07,298
Yes.
Yes, we are.
693
00:26:07,300 --> 00:26:09,934
Open your eyes.
694
00:26:09,936 --> 00:26:12,503
What in the world?
695
00:26:12,505 --> 00:26:17,575
♪♪
696
00:26:17,577 --> 00:26:20,544
this is so nice.
697
00:26:20,546 --> 00:26:25,215
[ sobbing ]
698
00:26:25,217 --> 00:26:31,522
♪♪
699
00:26:31,524 --> 00:26:33,991
oh, keith,
look at all this.
700
00:26:33,993 --> 00:26:36,126
Oh, my god!
I love it! It's crazy!
701
00:26:36,128 --> 00:26:37,828
This is so nice!
702
00:26:37,830 --> 00:26:40,931
This here is phenomenal.
703
00:26:40,933 --> 00:26:43,400
This is phenomenal.
704
00:26:43,402 --> 00:26:45,235
Look behind you.
705
00:26:45,237 --> 00:26:48,939
♪♪
706
00:26:48,941 --> 00:26:53,277
[ crying ]
707
00:26:53,279 --> 00:26:57,448
♪♪
708
00:26:57,450 --> 00:26:59,383
look at the door.
709
00:26:59,385 --> 00:27:01,652
[ crying ]
710
00:27:01,654 --> 00:27:04,788
♪♪
711
00:27:04,790 --> 00:27:06,156
mm.
712
00:27:06,158 --> 00:27:11,295
Out of everything
that robert could have done,
713
00:27:11,297 --> 00:27:12,896
that was the best.
714
00:27:12,898 --> 00:27:16,033
And I knew my mom
would be happy.
715
00:27:16,035 --> 00:27:17,835
And I knew
she would have been like,
716
00:27:17,837 --> 00:27:20,604
"my picture on the door,"
you know?
717
00:27:20,606 --> 00:27:22,039
We got a new place,
and that...
718
00:27:22,041 --> 00:27:23,907
[ sobbing ]
719
00:27:23,909 --> 00:27:26,710
...And that her name
is on something that is ours
720
00:27:26,712 --> 00:27:28,479
and we're working it --
721
00:27:28,481 --> 00:27:32,383
me and stephanie have come back,
and we can all work it.
722
00:27:32,385 --> 00:27:33,550
You believe that?
723
00:27:33,552 --> 00:27:35,052
Yes.
724
00:27:35,054 --> 00:27:38,956
[ both sobbing ]
725
00:27:38,958 --> 00:27:42,059
this is ours.
726
00:27:42,061 --> 00:27:45,529
I'm so proud
of the transformation
727
00:27:45,531 --> 00:27:47,431
that you both have made
in this short period.
728
00:27:47,433 --> 00:27:49,366
And I know it's a lot
of work, okay?
729
00:27:49,368 --> 00:27:52,970
If this is sound -- this, you're
gonna make a million bucks.
730
00:27:52,972 --> 00:27:54,238
Pfft!
731
00:27:54,240 --> 00:27:55,939
There's a lot of people
that want to come in.
732
00:27:55,941 --> 00:27:57,474
Are y'all ready?
733
00:27:57,476 --> 00:27:58,842
Are y'all ready?
734
00:27:58,844 --> 00:28:00,144
[ cheering ]
735
00:28:00,146 --> 00:28:04,214
you're not gonna believe
what's inside this place.
736
00:28:04,216 --> 00:28:05,949
First thing I noticed
was the floors.
737
00:28:05,951 --> 00:28:07,551
I love the floors.
738
00:28:07,553 --> 00:28:08,419
It's just beautiful.
739
00:28:08,421 --> 00:28:10,020
I think they did a good job,
740
00:28:10,022 --> 00:28:12,489
and the wall
over there is outstanding.
741
00:28:12,491 --> 00:28:16,460
Before, you could scribble on
the walls, but now it's classy.
742
00:28:17,997 --> 00:28:19,363
The meatloaf
and chicken.
743
00:28:19,365 --> 00:28:20,931
Man:
I ordered from the buffet.
744
00:28:20,933 --> 00:28:22,599
It's some of the best meatloaf
I've ever had.
745
00:28:22,601 --> 00:28:24,568
Woman: My favorite thing
is the collared greens
746
00:28:24,570 --> 00:28:27,137
'cause they taste like
they were soaked in bacon.
747
00:28:27,139 --> 00:28:28,572
Woman: I ordered
the chicken and waffles.
748
00:28:28,574 --> 00:28:31,341
The waffle is amazing.
The chicken is crispy.
749
00:28:31,343 --> 00:28:32,409
It's delicious.
750
00:28:32,411 --> 00:28:33,777
Girl: I love the food!
751
00:28:33,779 --> 00:28:36,547
I would definitely come back.
I love it!
752
00:28:36,549 --> 00:28:40,551
It's new, it's fresh,
and it's a whole big change
753
00:28:40,553 --> 00:28:42,419
for this restaurant, mama e's.
754
00:28:42,421 --> 00:28:44,955
I'm asking you
one question, guys.
755
00:28:44,957 --> 00:28:46,390
Can I get an, "amen"?
756
00:28:46,392 --> 00:28:48,692
Amen!
Amen!
Amen! Amen!
757
00:28:48,694 --> 00:28:52,696
[ cheering ]
758
00:28:52,698 --> 00:28:55,933
♪♪
759
00:28:55,935 --> 00:28:59,403
it was six years ago
when I first visited mama e's,
760
00:28:59,405 --> 00:29:00,938
and I'm heading
back there today.
761
00:29:00,940 --> 00:29:03,974
Keith and stephanie had the most
tumultuous relationship
762
00:29:03,976 --> 00:29:05,442
I've ever seen.
763
00:29:05,444 --> 00:29:09,246
I truly believed this was
the episode that I would fail,
764
00:29:09,248 --> 00:29:10,814
I wouldn't be able to fix it.
765
00:29:10,816 --> 00:29:14,451
The big questions I have heading
back there now are simple.
766
00:29:14,453 --> 00:29:16,120
Is stephanie doing hair
in the restaurant?
767
00:29:16,122 --> 00:29:19,223
Is the restaurant clean?
Is keith working full-time
768
00:29:19,225 --> 00:29:21,225
and doing
a great job in the kitchen?
769
00:29:21,227 --> 00:29:23,627
And do they have
a lot of business?
770
00:29:23,629 --> 00:29:25,429
You know, a lot can happen
in six years,
771
00:29:25,431 --> 00:29:28,098
so I'm not quite sure
what to expect.
772
00:29:28,100 --> 00:29:30,234
But we're gonna find out
really soon.
773
00:29:30,236 --> 00:29:34,571
♪♪
774
00:29:36,375 --> 00:29:40,344
♪♪
775
00:29:40,346 --> 00:29:43,781
it was six years ago
when I first visited mama e's,
776
00:29:43,783 --> 00:29:45,315
and I'm heading
back there today.
777
00:29:45,317 --> 00:29:47,451
The biggest thing that sticks
out about this restaurant --
778
00:29:47,453 --> 00:29:49,586
it's the only one
that's been featured
779
00:29:49,588 --> 00:29:51,855
on "triple d,"
guy fieri's show,
780
00:29:51,857 --> 00:29:53,724
and "restaurant impossible."
781
00:29:53,726 --> 00:29:55,726
it was the worst restaurant
I've ever done
782
00:29:55,728 --> 00:29:57,694
or attempted to do
on "restaurant impossible."
783
00:29:57,696 --> 00:29:59,129
so, I only hope,
six years later,
784
00:29:59,131 --> 00:30:02,132
all those lessons that I gave
them. They've learned,
785
00:30:02,134 --> 00:30:04,868
put into action,
and are doing great.
786
00:30:04,870 --> 00:30:08,839
All those questions I have are
gonna get answered right now.
787
00:30:08,841 --> 00:30:12,943
♪♪
788
00:30:12,945 --> 00:30:15,946
[ indistinct conversations ]
789
00:30:15,948 --> 00:30:18,749
♪♪
790
00:30:18,751 --> 00:30:21,852
well, here I am, back at
mama e's, six years later.
791
00:30:21,854 --> 00:30:23,554
Beautiful floor --
I remember this
792
00:30:23,556 --> 00:30:24,922
when I came in six years ago,
793
00:30:24,924 --> 00:30:26,757
I couldn't literally
lift my feet up.
794
00:30:26,759 --> 00:30:28,392
The buffet looks good.
795
00:30:28,394 --> 00:30:33,363
I remember, guy fieri's poster
was on this wall that we re-did.
796
00:30:33,365 --> 00:30:34,898
So, one of the questions
I had --
797
00:30:34,900 --> 00:30:38,101
was keith here full-time,
and what is stephanie doing?
798
00:30:38,103 --> 00:30:40,337
I don't know, but we're gonna
find out in a minute.
799
00:30:40,339 --> 00:30:42,606
Keith! Stephanie!
What are you doing, buddy?
800
00:30:42,608 --> 00:30:44,708
Just trying to make it happen.
Good to see you.
801
00:30:44,710 --> 00:30:45,676
Where's stephanie?
802
00:30:45,678 --> 00:30:46,877
She's out doing her job.
803
00:30:46,879 --> 00:30:48,345
What do you mean,
doing her job?
804
00:30:48,347 --> 00:30:50,514
She works doing petitions.
805
00:30:50,516 --> 00:30:52,649
Oh, well, we'll talk about that
in a minute.
806
00:30:52,651 --> 00:30:54,017
Listen, are you
doing good now?
807
00:30:54,019 --> 00:30:56,954
Oh, yes, I am.
808
00:30:56,956 --> 00:30:59,489
I want to try
the chicken now,
809
00:30:59,491 --> 00:31:01,425
and I want
to try the cobbler.
810
00:31:01,427 --> 00:31:02,459
Now.
Now.
811
00:31:02,461 --> 00:31:04,161
I don't care -- right now.
812
00:31:04,163 --> 00:31:06,563
Some chicken
and the cobbler.
Chicken, cobbler,
and collared greens.
813
00:31:06,565 --> 00:31:09,233
Just like that, and we'll
sit down in a minute and chat.
814
00:31:09,235 --> 00:31:12,202
Last time
I saw robert was fear.
815
00:31:12,204 --> 00:31:13,904
This time is excitement.
816
00:31:13,906 --> 00:31:15,672
I hope he sees
the hard work that I do
817
00:31:15,674 --> 00:31:18,041
and this place be
a successful place.
818
00:31:18,043 --> 00:31:19,343
Hey, keith!
819
00:31:19,345 --> 00:31:21,345
I got a bone
to pick with you,
820
00:31:21,347 --> 00:31:23,513
and it's gonna be
your leg bone in a minute.
821
00:31:23,515 --> 00:31:27,417
Why is that so big, and why
is mine small and I'm hidden?
822
00:31:27,419 --> 00:31:29,253
They just --
I fixed you!
823
00:31:29,255 --> 00:31:30,821
I got cake
in front of me.
824
00:31:30,823 --> 00:31:33,657
And we're gonna get you
a big picture this week.
825
00:31:33,659 --> 00:31:34,992
When I walked into mama e's
826
00:31:34,994 --> 00:31:37,861
and saw they had a big picture
on the wall right there,
827
00:31:37,863 --> 00:31:39,129
I laughed to myself.
828
00:31:39,131 --> 00:31:40,464
What do you mean, "this week"?
829
00:31:40,466 --> 00:31:42,633
It's been six years you've been
closed. Look, look.
830
00:31:42,635 --> 00:31:46,003
I get this --
the miserable-looking guy.
831
00:31:46,005 --> 00:31:47,437
And he gets this.
832
00:31:47,439 --> 00:31:48,805
Guy and I are best friends.
833
00:31:48,807 --> 00:31:51,608
Guy was also my best man
at my wedding.
834
00:31:51,610 --> 00:31:53,210
So, we're very close.
835
00:31:53,212 --> 00:31:55,612
I'm really upset right now.
I'm gonna fix this right now.
836
00:31:55,614 --> 00:31:56,980
Hang on.
Stay there.
837
00:31:56,982 --> 00:31:59,283
I know you getting
something.
Oh, you know it, dude.
838
00:31:59,285 --> 00:32:02,452
Guess what? He's gonna
have a huge picture of
robert irvine on the wall.
839
00:32:02,454 --> 00:32:03,654
I'm gonna make sure of that.
840
00:32:03,656 --> 00:32:06,757
Guy who? Guy who?
Guy who?
841
00:32:06,759 --> 00:32:09,159
This is what goes on
that wall -- right there.
842
00:32:09,161 --> 00:32:13,063
[ laughs ]
843
00:32:13,065 --> 00:32:15,499
we got you.
We got you.
844
00:32:15,501 --> 00:32:17,634
Guy was my best man
at my wedding.
845
00:32:17,636 --> 00:32:18,669
Okay.
846
00:32:18,671 --> 00:32:20,103
But I'm way cuter
than he is.
847
00:32:20,105 --> 00:32:21,738
I'm cuter.
Am I cuter?
848
00:32:21,740 --> 00:32:22,839
See?
849
00:32:22,841 --> 00:32:26,109
[ laughs ]
850
00:32:26,111 --> 00:32:28,745
well, guy fieri,
congratulations.
851
00:32:28,747 --> 00:32:31,648
I've just matched you.
852
00:32:31,650 --> 00:32:33,450
He has a passion for food.
853
00:32:33,452 --> 00:32:36,620
People travel for miles
and miles and miles
854
00:32:36,622 --> 00:32:39,556
to come and see keith
and try his food.
855
00:32:39,558 --> 00:32:41,825
The moment
I've been waiting for.
856
00:32:41,827 --> 00:32:42,893
Oh, man.
857
00:32:42,895 --> 00:32:44,194
I want to taste the food
858
00:32:44,196 --> 00:32:45,896
because I want to see
if he's kept up
859
00:32:45,898 --> 00:32:47,764
with how he started off
six years ago.
860
00:32:47,766 --> 00:32:49,499
Sit down. Let's have a chat
while I eat.
861
00:32:49,501 --> 00:32:51,335
Let's do that.
It looks delish.
862
00:32:51,337 --> 00:32:57,607
♪♪
863
00:32:57,609 --> 00:32:59,710
well, I'm gonna tell you
that chicken's great.
864
00:32:59,712 --> 00:33:00,777
I mean, it's moist.
865
00:33:00,779 --> 00:33:02,579
It's flavorful,
seasoned correctly.
866
00:33:02,581 --> 00:33:04,214
The collared greens
are great.
867
00:33:04,216 --> 00:33:06,416
But this dessert,
the cobbler, they went wrong.
868
00:33:06,418 --> 00:33:07,617
Ice cream on this?
869
00:33:07,619 --> 00:33:10,554
I want ice cream on mine.
I want a full, you know --
870
00:33:10,556 --> 00:33:12,823
it's like a full thing.
I appreciate that.
871
00:33:12,825 --> 00:33:15,192
I can see why -- I can see
why people love the food.
872
00:33:15,194 --> 00:33:16,860
I mean that, seriously.
Thank you.
873
00:33:16,862 --> 00:33:18,595
You talk about stephanie --
874
00:33:18,597 --> 00:33:19,930
what's stephanie doing
nowadays?
875
00:33:19,932 --> 00:33:20,998
She's pursuing her dreams.
876
00:33:21,000 --> 00:33:22,366
She's doing
what she likes to do.
877
00:33:22,368 --> 00:33:24,468
She's doing hair.
She's doing makeup.
878
00:33:24,470 --> 00:33:26,503
She's also doing
government work.
879
00:33:26,505 --> 00:33:27,871
Okay.
880
00:33:27,873 --> 00:33:30,640
And how hard is this business
on your relationship?
881
00:33:30,642 --> 00:33:31,808
We're in a good place now.
882
00:33:31,810 --> 00:33:34,511
We're like
any typical other couple.
883
00:33:34,513 --> 00:33:35,979
Everybody
has their problems.
884
00:33:35,981 --> 00:33:38,315
But when I came six years ago,
you were like this.
885
00:33:38,317 --> 00:33:39,516
Oh, yeah.
We were clashing.
886
00:33:39,518 --> 00:33:41,385
And, you know,
we still have our days.
887
00:33:41,387 --> 00:33:44,021
We have our moments.
But we work them out in the end.
888
00:33:44,023 --> 00:33:47,357
She's off doing her thing,
so make sure you say hi to her.
889
00:33:47,359 --> 00:33:49,259
I definitely will.
890
00:33:49,261 --> 00:33:51,061
When I came in
and I was really abrupt with you
891
00:33:51,063 --> 00:33:54,498
and very direct with you, you
didn't like it, right?
No.
892
00:33:54,500 --> 00:33:56,633
Was I truthful with you?
You were very truthful.
893
00:33:56,635 --> 00:33:58,969
And that's the part that hurt.
The truth hurts.
894
00:33:58,971 --> 00:34:02,606
There was a turning point that
you started to understand --
895
00:34:02,608 --> 00:34:03,640
"he's here to help me."
896
00:34:03,642 --> 00:34:04,775
that was day 2.
897
00:34:04,777 --> 00:34:08,011
And that was after I saw
who you really were.
898
00:34:08,013 --> 00:34:10,580
You didn't come here to hurt me.
You came here to help me.
899
00:34:10,582 --> 00:34:14,484
And that's when
I felt your heart.
900
00:34:14,486 --> 00:34:17,387
And that's when we knew.
901
00:34:17,389 --> 00:34:19,790
Were the life lessons
and food costs
902
00:34:19,792 --> 00:34:22,592
and cooking and time --
were they worth it?
903
00:34:22,594 --> 00:34:23,794
It was very much worth it.
904
00:34:23,796 --> 00:34:24,995
What did you learn?
905
00:34:24,997 --> 00:34:27,364
I learned
how to make sure
906
00:34:27,366 --> 00:34:29,900
that I'm focusing
on portion.
907
00:34:29,902 --> 00:34:32,502
I learned how to make sure
that, at the end of the day,
908
00:34:32,504 --> 00:34:34,071
I'm winning
and not losing.
909
00:34:34,073 --> 00:34:36,173
I'm not just giving
my product away.
910
00:34:36,175 --> 00:34:38,909
I'm actually making a profit
off of what I'm doing.
911
00:34:38,911 --> 00:34:41,244
So, six years ago,
food cost was what?
912
00:34:41,246 --> 00:34:42,779
About 60, 70%.
913
00:34:42,781 --> 00:34:44,548
It was a little bit
more than that if I remember.
914
00:34:44,550 --> 00:34:46,249
Yeah, you're right.
915
00:34:46,251 --> 00:34:48,919
Yeah, it was almost like 100%,
if I remember.
916
00:34:48,921 --> 00:34:50,253
Because we were
giving everything away.
917
00:34:50,255 --> 00:34:52,689
Yeah, your portions
were ridiculously big.
918
00:34:52,691 --> 00:34:54,291
Now I'm glad to see
they're manageable
919
00:34:54,293 --> 00:34:55,659
and that's still
plenty of food
920
00:34:55,661 --> 00:34:57,160
for a guy like me,
and I eat a lot.
921
00:34:57,162 --> 00:34:58,595
What are they now?
922
00:34:58,597 --> 00:35:02,532
Now I'm at 34, 35% food costs.
It's looking good.
923
00:35:02,534 --> 00:35:06,269
I'm able to make money,
put money up, and live.
924
00:35:06,271 --> 00:35:07,671
So, making money.
925
00:35:07,673 --> 00:35:09,072
Give me some kind
of round figure --
926
00:35:09,074 --> 00:35:10,774
what you were making
six years ago.
927
00:35:10,776 --> 00:35:16,113
Six years ago, we went from
maybe a couple hundred a day
928
00:35:16,115 --> 00:35:17,981
to maybe $2,000 or $3,000
a day.
929
00:35:17,983 --> 00:35:19,382
You know what I'm saying?
Wow, that much.
930
00:35:19,384 --> 00:35:20,817
It was a good change.
931
00:35:20,819 --> 00:35:24,221
You know, it was a step from --
I can now pay a bill
932
00:35:24,223 --> 00:35:26,756
and not worry about
if it's gonna have enough
933
00:35:26,758 --> 00:35:28,658
in the bank
to cover everything
934
00:35:28,660 --> 00:35:30,861
and still have something
left over
935
00:35:30,863 --> 00:35:32,529
to be able
to pay me and her.
936
00:35:32,531 --> 00:35:35,198
You know,
I would never have thought
937
00:35:35,200 --> 00:35:36,700
that mama e's
would make that.
938
00:35:36,702 --> 00:35:38,001
Paid off all your debt?
939
00:35:38,003 --> 00:35:40,937
Paid off all the debt,
living like I want to live,
940
00:35:40,939 --> 00:35:43,540
being able to enjoy life,
and don't stress.
941
00:35:43,542 --> 00:35:46,943
I appreciate everything.
I can't thank you enough.
942
00:35:46,945 --> 00:35:48,645
So, what is
your next venture?
943
00:35:48,647 --> 00:35:50,413
Oh, my next venture
944
00:35:50,415 --> 00:35:53,383
is this food truck
that I'm working on.
945
00:35:53,385 --> 00:35:54,518
This isn't enough
for you?
946
00:35:54,520 --> 00:35:55,919
You've got to get
another business?
947
00:35:55,921 --> 00:35:57,787
I want another business.
Yeah, I'm greedy.
948
00:35:57,789 --> 00:35:59,189
[ both laugh ]
949
00:35:59,191 --> 00:36:02,058
I'm kind of intrigued
to see this food truck.
950
00:36:02,060 --> 00:36:03,460
Let's go do it.
951
00:36:03,462 --> 00:36:06,096
Food truck is a great business
because it's much cheaper
952
00:36:06,098 --> 00:36:08,198
than it is to run
a brick and mortar store.
953
00:36:08,200 --> 00:36:09,766
Truck's
right around here.
954
00:36:09,768 --> 00:36:12,135
But keith will need to use
everything that I've taught him
955
00:36:12,137 --> 00:36:15,038
if he's gonna
capitalize on that successfully.
956
00:36:18,443 --> 00:36:21,444
Irvine: I'm revisiting mama e's
in oklahoma city,
957
00:36:21,446 --> 00:36:24,247
and owner keith
seems to have turned a new leaf.
958
00:36:24,249 --> 00:36:27,217
Paid off all the debt,
living like I want to live,
959
00:36:27,219 --> 00:36:29,819
being able to enjoy life,
and don't stress.
960
00:36:29,821 --> 00:36:32,255
But now he's on the verge
of opening a food truck.
961
00:36:32,257 --> 00:36:34,591
Let's hope it doesn't
turn into the disaster
962
00:36:34,593 --> 00:36:36,826
mama e's was six years ago.
963
00:36:36,828 --> 00:36:37,994
So, where's
this truck then?
964
00:36:37,996 --> 00:36:39,696
Truck's right
around here.
965
00:36:39,698 --> 00:36:42,365
On this side of the truck,
I've got my mom's mural on it.
966
00:36:42,367 --> 00:36:43,400
You paid
how much for this?
967
00:36:43,402 --> 00:36:44,501
I paid $500 for this.
968
00:36:44,503 --> 00:36:46,136
500 bucks?
$500 bucks.
969
00:36:46,138 --> 00:36:47,938
Yeah, it's still
got some work.
970
00:36:47,940 --> 00:36:49,806
I'm just gonna
put a new seat in,
971
00:36:49,808 --> 00:36:51,841
and just take a look.
972
00:36:51,843 --> 00:36:53,210
Irvine:
Oh, you got a sink in there.
973
00:36:53,212 --> 00:36:55,712
Yeah, I've got everything
in there, yeah. We're ready.
974
00:36:55,714 --> 00:36:58,114
Yeah, I just need somebody to
do what needs to be done to it.
975
00:36:58,116 --> 00:36:59,316
I can roll after that.
976
00:36:59,318 --> 00:37:00,717
You've got
$10,000 of work in here
977
00:37:00,719 --> 00:37:02,285
and it's a brand-new truck.
Yeah.
978
00:37:02,287 --> 00:37:04,788
And the truck runs, right?
It's got an engine in it?
979
00:37:04,790 --> 00:37:07,891
Oh, it runs. I put a new
transmission and a motor in it.
980
00:37:07,893 --> 00:37:10,327
With a food truck, instead
of having people come to you,
981
00:37:10,329 --> 00:37:12,429
you can go out
into the masses of people
982
00:37:12,431 --> 00:37:14,598
that would never venture
to your area.
983
00:37:14,600 --> 00:37:15,632
And I think
that's really important
984
00:37:15,634 --> 00:37:18,001
because it grows new business.
985
00:37:18,003 --> 00:37:21,204
And at the end of the day,
people thrive on new business.
986
00:37:21,206 --> 00:37:22,239
I'm excited.
987
00:37:22,241 --> 00:37:23,974
I just need you
to give me some input
988
00:37:23,976 --> 00:37:25,642
on what you think
would work.
989
00:37:25,644 --> 00:37:27,110
Well, you've got to play
something off waffle
990
00:37:27,112 --> 00:37:28,678
because you're known
for that, right?
Yes, yes.
991
00:37:28,680 --> 00:37:30,213
So, you've got to have something
with waffles.
992
00:37:30,215 --> 00:37:32,582
We'll go in the kitchen.
We'll play a little bit.
I like that idea.
993
00:37:32,584 --> 00:37:34,084
I do like this, though.
994
00:37:34,086 --> 00:37:35,919
And for 500 bucks, and you're
putting all new equipment in.
995
00:37:35,921 --> 00:37:37,354
Not only is keith
doing amazing,
996
00:37:37,356 --> 00:37:38,989
but he was asking me
for some dishes
997
00:37:38,991 --> 00:37:40,924
that would be unique
to that food truck
998
00:37:40,926 --> 00:37:43,960
that you can't get at mama e's,
which I think is really cool.
999
00:37:43,962 --> 00:37:45,428
So, I thought
about two dishes --
1000
00:37:45,430 --> 00:37:47,297
a deep-fried shrimp on waffle
1001
00:37:47,299 --> 00:37:49,099
and a vegetable with jalapeños,
1002
00:37:49,101 --> 00:37:51,868
broccoli, and deep-fried
brussels sprouts.
1003
00:37:51,870 --> 00:37:53,803
So, I've got a waffle working
over there.
1004
00:37:53,805 --> 00:37:54,871
I've got cooked shrimp.
1005
00:37:54,873 --> 00:37:56,640
Gonna start
with some seasoned flour,
1006
00:37:56,642 --> 00:37:58,408
egg wash,
panko breadcrumbs.
1007
00:37:58,410 --> 00:38:00,143
The coolest thing about this
is, for the food truck
1008
00:38:00,145 --> 00:38:02,412
you're not putting raw products,
and it's fast.
1009
00:38:02,414 --> 00:38:05,348
Shrimp in,
drop it in nice.
1010
00:38:05,350 --> 00:38:08,618
While that's in, the waffle
is getting nice and warm.
1011
00:38:08,620 --> 00:38:11,821
Use ketchup, soy sauce,
spice, and some vinegar.
1012
00:38:11,823 --> 00:38:13,423
I've got my waffle.
1013
00:38:13,425 --> 00:38:19,129
♪♪
1014
00:38:19,131 --> 00:38:20,630
take a little bit of the sauce.
1015
00:38:20,632 --> 00:38:21,765
Try that now.
1016
00:38:21,767 --> 00:38:23,533
Oh, my god.
1017
00:38:23,535 --> 00:38:24,868
Oh, my god.
1018
00:38:24,870 --> 00:38:26,436
Mmm! Now that...
1019
00:38:26,438 --> 00:38:27,737
My god.
1020
00:38:27,739 --> 00:38:29,506
I get that.
1021
00:38:29,508 --> 00:38:31,808
Keith:
The shrimp is a million dollars.
1022
00:38:31,810 --> 00:38:34,344
I can't wait to get them
on my food truck.
1023
00:38:34,346 --> 00:38:35,545
We're gonna do
another dish.
1024
00:38:35,547 --> 00:38:37,180
So I thought
we'd take jalapeños,
1025
00:38:37,182 --> 00:38:39,683
brussels sprouts roasted in
the oven with broccoli.
1026
00:38:39,685 --> 00:38:41,584
We made a gochujang sauce
with ketchup.
1027
00:38:41,586 --> 00:38:44,888
The idea of this is it's got to
be really quick -- in and out.
1028
00:38:46,591 --> 00:38:48,091
There it is,
fried up right.
1029
00:38:48,093 --> 00:38:51,194
I'm gonna take
my gochujang ketchup.
1030
00:38:51,196 --> 00:38:53,163
All right -- look,
you didn't even wait.
1031
00:38:53,165 --> 00:38:55,065
I didn't. I'm sorry.
1032
00:38:55,067 --> 00:38:57,267
'cause it just -- this one
caught my eye real good.
1033
00:38:57,269 --> 00:38:59,469
Oh, my goodness.
1034
00:38:59,471 --> 00:39:01,571
Mmm-mmm-mmm!
1035
00:39:01,573 --> 00:39:03,039
Mmm!
1036
00:39:03,041 --> 00:39:04,741
This one's money.
1037
00:39:04,743 --> 00:39:06,142
That's money.
1038
00:39:06,144 --> 00:39:08,845
These are two dishes that are
gonna fly that food truck.
1039
00:39:08,847 --> 00:39:12,515
This here is money.
1040
00:39:12,517 --> 00:39:14,384
Six years ago,
I walked in this place.
1041
00:39:14,386 --> 00:39:15,552
I was horrified.
1042
00:39:15,554 --> 00:39:17,887
I come back six years later,
you're killing it.
1043
00:39:17,889 --> 00:39:21,157
You paid off all your bills,
got money in the bank,
1044
00:39:21,159 --> 00:39:23,360
you bought a food truck,
you're happy.
1045
00:39:23,362 --> 00:39:25,195
Very much so.
Which is really good.
1046
00:39:25,197 --> 00:39:26,629
It's a real pleasure
to see that.
1047
00:39:26,631 --> 00:39:29,733
I really appreciate him,
and I know he cares about me.
1048
00:39:29,735 --> 00:39:32,202
I know he cares about
my success and mama e's
1049
00:39:32,204 --> 00:39:34,537
because if he didn't
he wouldn't have came back.
1050
00:39:34,539 --> 00:39:37,741
And to share these things here,
it's priceless.
1051
00:39:37,743 --> 00:39:41,411
I couldn't come in
without bringing a gift.
1052
00:39:41,413 --> 00:39:45,482
So, before I leave, I bought you
another waffle iron.
1053
00:39:45,484 --> 00:39:46,649
Oh, my god.
1054
00:39:46,651 --> 00:39:49,786
You can use it on the truck
or use it in here.
1055
00:39:49,788 --> 00:39:51,888
Thank you.
All right, buddy.
1056
00:39:51,890 --> 00:39:53,390
You made me very proud.
1057
00:39:53,392 --> 00:39:54,691
Thank you.
1058
00:39:54,693 --> 00:39:56,359
What are you
crying for now?
1059
00:39:56,361 --> 00:40:00,397
I don't know. Just happy.
Just happy, bud.
1060
00:40:00,399 --> 00:40:02,999
I'll see you soon.
All right, pleasure, man.
1061
00:40:03,001 --> 00:40:06,436
Thank god for robert irvine.
1062
00:40:06,438 --> 00:40:09,539
♪♪
1063
00:40:09,541 --> 00:40:11,674
hoo!
1064
00:40:11,676 --> 00:40:16,346
[ indistinct conversations ]
1065
00:40:16,348 --> 00:40:17,781
I came here
before robert was here.
1066
00:40:17,783 --> 00:40:19,082
The place wasn't that great.
1067
00:40:19,084 --> 00:40:21,584
But after he got here,
it's beautiful. I love it.
1068
00:40:21,586 --> 00:40:23,420
The food's good.
The service is great.
1069
00:40:23,422 --> 00:40:25,021
Who wouldn't want to come here?
1070
00:40:25,023 --> 00:40:27,190
Who had catfish dinner?
1071
00:40:27,192 --> 00:40:30,026
Mama e's is the best soul-food
restaurant in oklahoma city.
1072
00:40:30,028 --> 00:40:35,999
♪♪
1073
00:40:36,001 --> 00:40:38,768
this is the buffalo shrimp
and waffle -- amazing.
1074
00:40:38,770 --> 00:40:40,570
Everything is complementary
1075
00:40:40,572 --> 00:40:42,705
because you have the tanginess
of the cheese
1076
00:40:42,707 --> 00:40:44,207
against the hot sauce.
1077
00:40:44,209 --> 00:40:46,209
Man: Mama e's makes the best
chicken and waffles.
1078
00:40:46,211 --> 00:40:48,578
When my wife was pregnant,
she had me come here
1079
00:40:48,580 --> 00:40:50,713
every day for over two months --
I'm not exaggerating --
1080
00:40:50,715 --> 00:40:53,683
'cause she had to have
mama e's greens.
1081
00:40:53,685 --> 00:40:55,685
Woman:
I would come to mama e's
1082
00:40:55,687 --> 00:40:59,789
just for the fried brussels
sprouts and broccoli.
1083
00:40:59,791 --> 00:41:01,658
Fantastic.
1084
00:41:03,562 --> 00:41:05,528
Your order of chicken
and waffles is ready.
1085
00:41:05,530 --> 00:41:08,498
I like working for keith
because he's an awesome person.
1086
00:41:08,500 --> 00:41:11,134
He works extra hard to make sure
the legacy stays alive
1087
00:41:11,136 --> 00:41:14,204
because he's just always
doing something.
1088
00:41:14,206 --> 00:41:17,907
Today's visit with robert
means the world to me.
1089
00:41:17,909 --> 00:41:22,579
[ indistinct conversations ]
1090
00:41:22,581 --> 00:41:26,149
that I was feeling
that I wasn't doing right,
1091
00:41:26,151 --> 00:41:28,151
and he assured me
that I was on the right path.
1092
00:41:28,153 --> 00:41:33,823
Now I can stand and say,
"a legend said it's good."
1093
00:41:33,825 --> 00:41:36,960
irvine: Six years ago, I stepped
into this place, mama e's.
1094
00:41:36,962 --> 00:41:38,695
It was the worst place
on the planet.
1095
00:41:38,697 --> 00:41:40,730
And when I came back,
1096
00:41:40,732 --> 00:41:43,733
I find a thriving,
energetic, happy man,
1097
00:41:43,735 --> 00:41:46,202
and here we are with
a restaurant that's thriving,
1098
00:41:46,204 --> 00:41:50,273
and it started
with this young lady here.
1099
00:41:50,275 --> 00:41:53,276
I wish keith
and mama e's the best.
1100
00:41:53,278 --> 00:41:55,011
See you later, keith.
1101
00:41:55,013 --> 00:41:59,249
♪♪
87176
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