All language subtitles for The.Twilight.Zone.2019.S02E02.WEBRip.x264-ION10

♪ ♪

(exhales sharply)

♪ ♪

-Good afternoon.
-Good afternoon.

(door closes)

Reggie, thanks for
meeting with me.

Everything okay out there?

Yes. You know.

Anyways, I think I know
why you're here.

So, yes, uh, you know,

nobody deserves this
more than I do.

I have been working so hard.

My customer satisfaction rating

is higher than any other person.

An angry old man walks
into a grocery store,

and he says to the young clerk,

"I'd like to buy
half a head of lettuce."

The young clerk takes this in
and goes, "I'm sorry, sir,

we only sell whole
heads of lettuce."

Now, the old man starts
to get real angry now,

and through his bad breath
and his snarled teeth

he says to her,
"Listen, asshole,

"I want half a head of lettuce.

"And if you can't make that
happen, you go find me

a manager or supervisor
or somebody who can."

She says, "Of course, sir,"
and she walks to

her supervisor's office
and says, "I've got this angry,

"stinky old man out there
who wants to buy

half a head of lettuce."

And as she's saying this,
she realizes that

the old man has followed her
into the supervisor's office.

And without skipping a beat, she
says, "And this fine young man

would like to buy the other
half, so problem solved."

He leaves.

The supervisor says,
"You're quick.

Where are you from?"

She says, "Canada, but I left,
because everybody's either

a hooker or a hockey player."

The supervisor crosses his arms
and says,

"My wife is from Canada."

And without skipping a beat,
the clerk says,

"That's wonderful.
What team does she play for?"

(both laugh)

So you're the clerk, huh?

Come on, Reggie,
you know I deserve this.

I have worked so hard.

Michelle, the job's yours.

(Michelle exhales)

(exhales sharply)

I've never seen anyone
so dedicated to this place.

Thank you.

(sighs)

I can't imagine doing
anything else.

This means so much to me.

I can tell.

You really picked
the right life.

What are you gonna do
now that you're retired?

You know, I was thinking
of becoming a CEO or...

maybe a rock star.

(chuckles): Oh. Well,
when you become a rock star,

you come and stay here.

I know how you rock stars get,
and I can handle it.

(knocking at door)

I... might have told some of the
other staff about the promotion.

(door opens)

♪ ♪

(indistinct chatter)

(gentle chamber music playing)

Bobby?

Are you just getting back

-from your break?
-I started five minutes late.

I did.
I work for Michelle Weaver.

Learned from the best-- you're
not gonna catch me slacking.

Hurry up. We can't have guests
waiting 20 minutes

-for their clothes.
-Yes, ma'am.

(whispers):
Uh, congrats on the promotion.

(whispers):
Thank you. Let's go, let's go.

GEOFFREY:
I said I'm sorry, sir.

But there's nothing I can do
about that.

CLYDE:
Well, that's
just not acceptable.

You need to either be better

-or let me speak to your boss.
-My boss is...

Is here.
Hi. How can I help you?

-Are you the manager?
-I am.

Good. This gentleman caught
a very bitchy attitude with us.

GEOFFREY:
I did not catch an attitude.

-Yes, you did.
-You really did.

I simply told you
there's nothing I could do.

-Attitude.
-That's attitude.

-Okay. Go on.
-They have a king suite...

No, we don't.
We paid for a king,

but we're not in a king--
that's the problem.

Our room has three windows.
The king suite

in the brochure shows
four windows.

You know what?
Why don't you get the bellman

here to the front desk,
please, Geoffrey.

I am so sorry for
the inconvenience, Mr. Desmond.

Well, I'm sorry, too,
but we're gonna need

more than a little apology.

Mr. Desmond, we're upgrading you
to our penthouse suite.

It has a double king and has
lovely views of our garden.

And you know what, why don't you
enjoy a complimentary beverage

in our bar
while we turn your room over?

Well... thank you.

Okay, then.

Seriously,
I don't know how you do it.

People get so unreasonable.

That's when you have to be
extra reasonable.

-Right, right. Yeah.
-I'm gonna go on my break now.

But, Geoffrey,
you did have an attitude.

♪ ♪

(dings)

(indistinct chatter)

(machine whirring)

CARL (over phone):
Congratulations, Miss Manager.

I'm not gonna lie,
it feels good.

(laughs) I think
I could really master this.

Oh, come on.
You have mastered this.

-Well, almost.
-Well, we're celebrating
tonight.

What time do you get home?

Uh, probably 9:00 at the latest.

9:00?
Aren't you the boss now?

I did not get to be the boss
by half-assing,

-so I'm not gonna start now.
-Okay.

Well, I'm gonna order
some dinner

and watch Ovation myself, then.

-I will kill you.
-(chuckles)

This is a huge achievement.

All your sacrifices
have paid off,

-and I love you.
-I love you, too.

All right, Miss Manager,
I'll see you at home tonight.

(laughs):
Bye.

(deep whooshing)

(grunts, groans)

(Michelle grunting)

(whooshing growing louder)

(whooshing fades)

(panting)

(Michelle clears throat)

(exhales)

(birds singing)

♪ ♪

(quiet chatter)

What's going on?

(siren wails in distance)

Have you ever seen
anything like that?

(loud reverberation)

-(loud reverberation)
-We should run, right?

Run?

(loud reverberation)

-(reverberation stops)
-MAN: See you soon.

Yeah.

Yo.

-How long did they say?
-What?

Downtime.

How long is Downtime?

-(exhales)
-(high-pitched tone sounds)

♪ ♪

Michelle Weaver is a woman
who's worked her entire life

to get where she is
in the world.

Now, as this new chapter begins,
it's the world itself

that's about to change.

She's about to take a break
from life as she knows it

and book an extended stay here

in The Twilight Zone.

(The Twilight Zone theme
playing)

NARRATOR: You're traveling
through another dimension,

a dimension not only of
sight and sound but of mind.

It is the middle ground
between light and shadow,

between science
and superstition.

And it lies between
the pit of one's fears

and the summit
of one's knowledge.

You are now traveling through
a dimension of imagination.

You've just crossed over
into The Twilight Zone.

♪ ♪

MICHELLE:
What is going on? Hey!

(panting):
What is happening?

What is wrong with you people?

Hello? Officer!

Officer, can you help me?

-(indistinct radio transmission)
-What is that?

(chuckles)

It's just some
world maintenance?

It was scheduled.

What-what are we supposed to do?

We just wake up.

(quietly):
No.

(reverberation continues)

MICHELLE:
No, no, no, no.

Carl?!

(panting)

Carl!

Carl?

-(water running)
-(faucet squeaks)

(water stops running)

Carl?

Hey, hey.
Thought you said 9:00.

Oh, thank God you're okay.

-Hey, I'm here, I'm here.
-(exhales)

-Did you see that thing?
-What thing?

The-the red thing?

-What...
-It's doing weird things
to people,

-it's putting them
in a trance or something.
-What?

Trance? What?

(Irish accent):
Jesus, Mary and Joseph.

It's the bloody Downtime signal.

Why are you talking like that?

How do you forget
a thing like that?

It completely slipped my mind.

It's been scheduled
for a while now, too.

Issue with the birds
or something. (chuckles)

I don't know
what's wrong with me.

Must be losing my mind.
(chuckles)

MICHELLE:
Carl, stop. Stop playing.

Yeah. Sorry. Danny.

-Name's Danny.
-Wait. Where are you going?

Where do you think?
I'm going to wake up.

Wake up? Wake up from what?

(laughs)
Are you having a laugh?

You can drop
the character, mate.

You're starting to scare me.

You don't remember
who you really are, do you?

-I am Michelle.
-No, I mean before Michelle.

Stop. You're Carl Weaver.

You're my husband
and my best friend.

You have a crooked big toe
and you like to hide

little strawberry candies
in the bedside table.

You might want
to wake yourself up.

No. What are you...

What are you talking about?

Are these people awake?
They're not awake.

I wish I could help you.
I really do.

Wait, no, don't leave.
I-I need-- I need you.

I'll contact them,
make sure they send help.

Who's "them"?
Carl, no, no, no, no.

Carl, Carl, no!

No!

Carl, please. Don't leave.

Please.

(reverberation continues)

(Michelle panting)

♪ ♪

MICHELLE:
Don't-don't move.

-Who are you?
-We understand you're
experiencing an issue?

Get the fuck out of my house.

We're customer service.

I am not joking.

Okay, so, basically,

we just need
to diagnose the issue

and get you up and running.

Who are you?

She doesn't remember anything.
What do we do?

AFROPUNK SKATER:
I don't know.
I've never seen this before.

Do you know who you are?

Why does everybody
keep asking me that?

We got to be sensitive
to whatever she thinks

she's going through right now.

I got this.
Let's lose the knife.

-What...
-Ma'am.

I know you're scared,
but you can trust me.

Look, can I play something
for you on your TV?

Hello, dreamer,
and thank you for purchasing

the Sleepaway package,
the newest in identity tourism.

I'm Kelly Fox, and I'm going to
orient you in how it all works.

So, what is it?

Sleepaway is an alternate
reality monitored and controlled

by our servers
and shared by millions

of dreamers around the world.

As you approach REM sleep,

our patented subsonic
suggestion technology

will sync you up
with our servers.

Basically, we use your brain
as the computer.

Once engaged,
you can create an avatar

or select a premade one
at random.

Any type of person
is inhabitable,

and the only rule is,
stay in character.

Live an entirely different life
while you sleep.

Then, by the end
of your character's day,

it'll be time for you to wake up

and enjoy your own
with fresh eye--

(distorted):
With fresh eyes.

This doesn't make any sense.

So what you're telling me
is that none of this is real?

That I am a character
played by somebody else?

S. Phineas Lowell.

S. Phineas Lowell? Is he a man?

Yes, you are a man.

Your life and all its specifics
were put together

and customized by Phineas
Lowell, and then further shaped

by the choices and consequences
of his gameplay.

Okay, okay, okay.
Just give me a second.

(exhales)

Okay, even if what
you're saying is true,

how come I don't remember
any of that?

Truth is,
you synced up to Sleepaway

last night at your house
around 11:15.

You played for a few hours,
and then you had a...

a heart attack...

-(heart beating loudly)
-(grunts)

...which sent you into a coma.

What?

Phineas is still unconscious.
He's being looked after

and monitored,
but he's still synced up.

To be honest, we don't even know

if or how much of him
is still inside of you.

None of him, okay? Zero percent.

I think what
we're gonna have to do

is perform a force-unsync
from this end.

Whoa, whoa. F-Force-unsync.
What does that mean?

If we're gonna restore Phineas,
this the best

-and safest solution.
-Best for whom?

For him or for me?

Don't look at him! Look at me.

What does a force-unsync
mean for me?

-Well, sir...
-"Sir"?

You're not talking to Phineas.

You're talking
to Michelle Weaver, okay?

I got a promotion today.

On my own blood,
sweat and tears.

This is my life.

Just leave me alone.

I'm fine. I'm gonna wait until
this Downtime thing is over

and then everything
will just go back, right?

(device beeping)

Yeah.

-(device beeping)
-Hey.

No, she doesn't want to.

(beeping continues)

No, I don't think that...

Okay. Of course.

Send her in.

(door opens)

(door closes)

Phin?

What is this? Who are you?

It's me. Ellen.

Well, it's really nice
to meet you, Ellen,

but who the hell are you?

SLACKER SKATER:
Ellen's your emergency contact.

She doesn't remember.

We're married.

Phin, I'm your wife.

-If you like, we can, um...
-You know what?

-You've done enough.
-Okay, now, hold on.

No, you hold on.

People pay an arm and a leg
for this service,

and as far as I can tell, nobody
really understands how it works.

AFROPUNK SKATER:
We understand
how you feel about this,

but we have the situation
in hand.

We think we should force-unsync
Michelle in order to--

No, stop, stop.

No one is doing anything to him.

Just...

Let me talk to her.

AUTOMATED VOICE:
World maintenance ends
in 20 minutes.

World maintenance ends
in 20 minutes.

ELLEN:
When I heard that
you were still active,

I knew that I had
to talk to you.

Look, I-I'm... I'm sorry.

I'm not going anywhere.
I-I'm gonna stay here.

I'm gonna wait until
this Downtime thing is over.

ELLEN:
I mean, I understand why

you wanted to experience
"Michelle."

You're strong, brave,
you're in control.

-You're beautiful.
-(laughs softly)

Thank you.

I'm a little freaked out
right now.

We can-- I mean, we can
just sit and relax for a second.

(sighs)

"Don't break it."

What?

It's the first thing
you ever said to me.

We were at an-an antique shop by
the beach up by where I grew up

and... I was looking at a lamp

and when I went to touch it,
it just, it cracked in my hands.

(laughs softly)

And we were the only ones
who heard it.

And you mouthed to me,

(whispers):
"Don't break it."

Five years later we were sitting

in a park kind of like this one
but in the real world,

when you got down on one knee

and you pointed at your heart
and you said...

BOTH:
"Don't break it."

"Don't break it." Yeah.

Phineas Lowell, um, sounds
a little corny, to be honest.

(laughs, sniffles)

Yeah. (chuckles)

You have no idea.

Listen, this is serious, Phin.

If you don't unsync soon,
Downtime will end, and...

...you'll be gone forever.

What if I don't
get you back, Phin?

It's weird, I have
this instant connection to you,

like I've known you
my whole life.

I can feel him.

And if he is in there, he...

he just doesn't know
how to get out.

-He's not in here.
-How...

How do you know that?

We have been married
for 15 years.

We have two beautiful children.

They're waiting for you.

We all are.

Okay.

Okay.

I mean, you say
that you see him in me,

and I feel like me,
so maybe I am him.

At least, I'm willing to try.

Thank you.

(Ellen sniffles)

(exhales)

(exhales)

One...

Two...

I'm sorry. I can't.

♪ ♪

♪ ♪

She's here somewhere.
Send the bird.

♪ ♪

♪ ♪

(elevator bell chimes)

♪ ♪

(sets down keys)

♪ ♪

(fluttering in distance)

(exhales)

(tapping in distance)

(cooing)

(loud, distorted screeching)

(distorted cooing)

(deep growling,
distorted screeching)

(loud, high-pitched tone)

(high-pitched tone stops)

Oh, shit.

AUTOMATED VOICE:
World maintenance ends
in five minutes.

World maintenance ends
in five minutes.

Okay.

Let's find her.

♪ ♪

-(elevator bell chimes)
-(grunts)

(door closes)

(footsteps echoing)

World maintenance ends

-in three minutes.
-(door opens)

World maintenance ends
in three minutes.

-MAN: Hello.
-(gasps)

Hey. Sorry,
didn't mean to startle you.

I'm Tom. I'm, uh...

I'm escalated
priority customer service.

Gosh, I just want to say

I am so sorry
for the inconvenience

during this Downtime today.

-I'm so sorry.
-Call them off.

I did. I did.
They're leaving. They are.

They were just trying to help.

That's all they were trying
to do-- we're all trying

(chuckles): to help with this...
truly unforeseen error.

-Error?
-Yeah.

Is that what
you're calling it now?

Yeah, we've had an embarrassing
amount of issues for us.

Some mapping inconsistencies
downtown that had people

entering a Laundromat
and exiting a manhole

(chuckles):
on the other side of town.

And then there was you.

And we're still not quite sure
what happened with you,

but we're-we're trying to be
very, very careful.

But...

um, Downtime is almost over,
and players

are gonna start logging back in,
and the game's gonna begin

for millions of people
around the world.

(Michelle sighs)

Listen, um...

if-if you want to stay

and continue as Michelle,
that is...

that is 100% fine with us,
absolutely.

We just ask
that you sign this form

clearing us of responsibility.

-Let me just get this.
-Just like that, huh?

-Sorry?
-Just gonna sweep old Phineas
under the rug?

Don't... please don't think
of it like that.

Phineas's family is
completely taken care of.

I'm gonna wake up.

-Okay.
-Just-- How could I stay
in a world

that I know isn't real?

I am not real.

Phineas is real.
Ellen is real.

I don't know shit
about their lives,

but I feel like
it's worth giving it a shot.

You need to forget
about Phineas.

Forget? How can I forget?

Since this orb showed up,
all anybody's been telling me

-is how I am not real and he is.
-It wasn't just a heart attack.

He drank
a sleeping pill smoothie

before syncing up one last time.

Phineas was taken off
life support 45 minutes ago.

He passed a few minutes later.

If you log out,
there's nothing to go back to.

There's no Phineas.

But I think I can feel him now.

Stay here.
You can run this hotel.

You can go back to normal.

Okay? All you got to do is
just play the game.

Thank you.

Please remember the one rule:

Don't break character.

You have until the end
of Downtime to log out.

Of course, that's up to you.

♪ ♪

Well, what if I don't want
to play anymore?

What's the point?

AUTOMATED VOICE:
Downtime will end in...

ten, nine,

eight, seven, six, five,

four,

three,

two,

one.

Downtime is over.

♪ ♪

The game has begun.

(indistinct chatter)

(car engines starting,
doors closing)

(indistinct chatter)

NARRATOR: How would you feel
if you spent your life

making your dreams a reality...

(dings)

...only to find out
that reality itself

was a dream all along?

We can never know
what makes something real,

but today Michelle Weaver
has found meaning

in an otherwise
synthetic world.

I would like to rent a room
for a few weeks, please.

And that's good enough
for her...

here in The Twilight Zone.

Captioning sponsored by
CBS

Captioned by
Media Access Group at WGBH
access.wgbh.org