Original subtitles

She was the most famous woman on earth.

From fairy tale bride to estranged royal wife and divorced mother, Diana

captivated hearts and headlines.

But behind the public facade of royal duty was a hidden secret life of marital

betrayal.

Between Diana's spectacular wedding and her televised revelations of adultery

lay a saga of turmoil and court rivalry.

At the centre of it all was one woman, Camilla Parker Bowles.

Charles found his young wife very different from the worldly women he had

known before her.

Actress Susan George was one.

Zoe Sallis was another.

There was Lady Tryon, wife of a close friend.

She also claimed an affair with Charles.

Divorcee Jane Ward was a girl he could date, but not marry.

Diana seemed perfect, but proved vengeful, capable of performing her

royal duties while plotting to undermine her husband.

The aristocratic Diana had grown into a beguiling teenager by her engagement in

1981.

She linked her Spencer dynasty to the Royal House of Windsor, but by the time

of her father's death, 11 years later, her marriage had entered its terminal

phase.

Charles' enduring love for Camilla and Diana's consequent affairs tore apart

the royal couple.

Their misery was evident on this, their last tour together in Korea in 1992.

The last banquet, the final duties abroad for the couple, who were once the

great hope of the British monarchy.

They lived separate lives.

Diana took comfort from other men, including a bodyguard, just five years

after her dream wedding.

She had a long affair with a cavalry officer, the only adulterous

relationship she ever admitted in public.

There was an intense closeness with an old friend. A private phone call was

secretly taped and became known as Squidgeygate.

She was linked to a famous rugby player and blamed for the end of his marriage.

She fell in love with a married art dealer and plagued his home with

hundreds of silent phone calls.

After her divorce, she wanted to marry a heart surgeon.

And finally, there was a summer romance with a playboy, which ended with their

tragic deaths.

Despite her affairs, this is the Diana people prefer to remember, the Princess

of Wales, a woman with inimitable style and charm.

She was the jewel in the crown, one of the royal family's greatest assets.

After her marriage failed, Diana looked for different directions in her life.

Ladies and gentlemen, I'm immensely proud to be here in New York tonight

with you all.

She became an international campaigner against landmines.

She visited countries on behalf of major charities.

She still had to attend official functions, but as a semi-detached royal,

her life lacked definition.

Diana decided to use her fame to help the world's disadvantaged and afflicted.

In December 1995, in New York, she won the Humanitarian of the Year Award for

her charity work.

In the same month, the Queen wrote to Diana recommending divorce.

In the United States, Diana found the warmth and acceptance she felt lacking

in the royal court, which sided with Charles.

This was not the way she imagined her life would become when she and Charles

faced the press on their engagement day.

Diana later said, At the age of 19, you always think you're prepared for

everything, and you think you have knowledge of what's coming ahead.

She scarcely understood Charles' complex personality.

He was a Cambridge graduate.

She left school at 16.

He'd had torrid romances, some with married women.

She had no previous lovers.

Charles was 12 years her senior.

Diana was almost a child.

This nearly mirrored the age gap between Diana's parents when they married.

Her father was 30, her mother just 18.

Diana's mother, Frances, seen here with baby Diana, shocked society by leaving

home and family for another man.

I think that Diana's mother could be described as hot-headed.

and strong-willed.

And indeed, she proved that, really, by running off with the second husband,

Peter Shan Kidd, at a time when this was very unusual behaviour.

You might have mistresses, lovers, etc., but you stuck with the family and stuck

together. A bitter divorce and a child custody battle left Diana, her sisters

and brother, with their father, a former equerry to the Queen.

Her sister Jane's marriage to the Queen's assistant private secretary kept

them close to the royal court.

Bridesmaid Diana had an idealised vision of her own future.

She was brought up, she was very unsophisticated, even for her age in

those days.

And, I mean, that's just the ideal she lived with.

She said to lots of people, you know, I'm going to get married and have lots

of children and we'll always be together.

Diana, who failed her school exams, became a kindergarten assistant in

London. She met Charles, then dating her sister Sarah, at the family's ancestral

home, Oldthorpe. We sort of met in a ploughed field.

Slightly previous to that.

What did you think then? What was your instant impression, both of you?

What did you think about Lady Diana? Well, I remember thinking what a very

jolly and amusing and attractive 16-year-old she was.

and having great fun and fancy and full of life and everything and um i don't

know what you thought of me pretty amazing the press chased diana during

her brief courtship with charles they were convinced that at last he had found

his future bride very few previous girls had been serious contenders

Davina Sheffield was presumed suitable, but her romance with Charles ended when

a past affair was revealed.

Respectable Jane Wellesley, a Duke's daughter, was an early favourite with

the Bachelor Prince.

After he left university, he was very uptight.

He was very worried about getting caught with his trousers down. In those days,

he was very dutiful about doing all the right things, being the Prince of Wales,

not...

in besmirching the family reputation in any way. And so he's highly nervous

about even approaching girls.

So it had to be the other way round.

And any woman who could actually grab him by the scruff of the neck and drag

him into the bedroom was going to win every time.

Charles had a select circle of friends who also enjoyed his favourite sports,

hunting, skiing and polo.

It was through polo that Charles met the woman who would dominate his life.

She was then dating one of his closest friends.

Camilla Shand was from the county set, not noble enough to marry a prince in

the early 70s, but discreet enough to be a lover. She had an earthiness he found

irresistible. The polo fields around Windsor were just filled with these

girls who were absolutely desperate to get into bed with Prince Charles. But

the only people that he really looked at were the girls who were a bit unusual.

and certainly Camilla was one of those, and she turned up wearing a pair of

jeans held up with a safety pin, and her hair was all over the place, and there

was that magnetic attraction.

But duty intervened, and Charles' naval career beckoned. After a brief and heady

affair, he left Camilla for the high seas.

With Charles gone, she resumed her long-time romance with Army officer

Andrew Parker Bowles, marrying him in 1973.

He was a very attractive man, regarded in high society as a good catch.

Andrew Parker Bowles was supposed to be the best lay in London, and she had been

trying to grab him for years and years.

In fact, by the time that Prince Charles bumped into Camilla, she'd been going

out on and off with Andrew Parker Bowles for six years.

She was six years of a seven-year campaign into trying to get Andrew

Parker Bowles up the aisle. She knew she could never marry Prince Charles because

she wasn't a virgin, she was not sufficiently aristocratic enough.

and she knew jolly well that the courtiers who were looking for a wife

for Prince Charles wanted somebody whose face could go on a postage stamp, and

hers was no photographic portrait.

Knowing Charles had to marry, Camilla championed the innocent Diana, hoping

she wouldn't threaten their relationship.

The engagement interview shows the difference in Charles and Diana's

feelings.

I'm amazed that she's been brave enough to take me on.

And I suppose in love.

Of course.

Whatever in love means.

Charles loved two women.

Diana was besotted with him alone.

The Royal Roadshow began while they were engaged.

Although nervous, Diana soon established an easy rapport, especially with

children.

Her first mistake was a choice of dress. She wore a strapless, low-cut gown to

accompany Charles.

to a music recital at the Goldsmiths Hall London.

The dress was considered too daring and the wrong colour.

She said later, I hadn't appreciated that I was now seen as royalty.

Black to me was the smartest colour you could possibly have at the age of 19.

It was a real grown-up dress.

Camera angles made the dress too revealing.

It was fit for a film star, but not a future queen.

She should have been given advice beforehand, because actually it's a well

-known royal principle, that you do not wear black except in mourning.

So that's one she shouldn't have done. And number two, of course, the frock was

a disaster when you think that the photographers are all going to be

peering down her décolletage.

And that was something that was picked at the last moment, I think.

Princess Grace of Monaco was a guest of honour. She jokingly warned the nervous

Diana, don't worry, dear, it'll get a lot worse.

Diana would receive little help from her husband's family.

Princess Margaret liked her very much and did help her and did show her things

like, you know, where to put your handbag, how to get out, that sort of

practical thing.

But on the whole, she was just expected to get on with it.

The months before the royal wedding were fraught with tension.

Diana grew jealous of Camilla and uncertain about her own role as the

Princess of Wales.

This was one of Diana's problems that nobody rushed forward to help her.

Nobody seemed to have really thought out a role for her beyond walking up the

aisle at St Paul's Cathedral.

The Spencers were a proud and noble dynasty, more English and aristocratic

than the Germanic House of Windsor.

Diana's mother had tried to warn her about marrying Charles's royal position

rather than the man.

You could say that her family was certainly more English or British than

the Windsors.

And I think in a way the family would have looked themselves as more

aristocratic. And possibly, I think this has been down the ages, aristocratic

view of the Windsors that they're rather middle class.

Diana said of her wedding, I had such hopes in my heart.

But just days beforehand, she'd almost called it off because of her fears over

Camilla.

And walking down the aisle of St. Paul's Cathedral, Diana had spotted her rival

among the congregation.

Camilla would become the third person in the marriage.

Swept along by the occasion, Diana hoped that Camilla belonged to the past, but

as the royal couple left for their honeymoon, there was another reminder of

Charles' mistress.

Leading the official escort group was Camilla's husband, Cavalry Officer

Andrew Parker Bowles. A long-time friend of Charles' sister, Princess Anne, he

remained part of the gilded circle at the royal court.

Years later...

People would joke that Andrew laid down his wife for his country by ignoring her

affair with Charles.

She knew that the best she could be was Prince Charles' mistress, but she was

determined, once she got Charles into bed, that she would remain Prince

Charles' mistress.

She saw that she could do that and have Andrew at the same time, get married to

Andrew, have Andrew's children and still be the Prince of Wales' number one

mistress.

On honeymoon aboard the Royal Yacht Britannia, Diana discovered the hold

Camilla had over her bridegroom.

Charles had kept photographs of Camilla and a gift of cufflinks engraved with

their initials. The newlyweds left Britannia and went to Scotland.

Diana's hopes were dashed and she no longer trusted her husband.

Diana was deeply suspicious about Charles and Camilla. She couldn't always

tell when they were together, but she could sense it. She had exosensory

perception. She was a remarkable woman in that way. And I don't believe that

she knew that the night before the royal wedding that Charles and Camilla were

together in bed in Buckingham Palace after the ball.

But she could sense it. She knew that they were still talking.

The evidence was there that Camilla knew what Diana's movements were.

And she, I think, could only live in the hope that once she actually got her

husband away on honeymoon, that everything would change. She really

believed that somehow the act of love, going to bed together, would somehow

change Charles and allow him to forget about Camilla and concentrate only on

his wife.

Posing for the press at the Queen's estate, Balmoral, they successfully hid

the truth.

Diana had already succumbed to an eating disorder, bulimia, which she blamed on

the spectre of Camilla.

Diana and Charles were already finding it difficult to relate to each other.

Most of all, she could not compete with the older and more experienced Camilla.

I think that it was very hard for her.

I don't think that sexual things were her main attraction.

I'm not sure that she was very, very sexy, really, as often very beautiful

women are. They're not terrific on the sexual front.

And I think that that's the strength of Camilla.

That's the sort of aura she has, a sort of sexual power.

And so from that point of view, Diana didn't stand much of a chance.

The births of William and Harry did not create the happy family unit Diana had

craved. When they holidayed with the Spanish royal family in Mallorca in

1986, Diana was secretly ill with bulimia.

Charles left early and returned to Camilla.

Diana wanted a little girl to complete her family, but after Harry's birth, the

marriage was effectively over.

I think she terribly wanted a daughter.

And there was no way it was going to happen.

I don't mean instead of Harry, but she wanted a daughter after the sons.

And it was so bad by then, it wasn't going to happen.

For a while, there was an uneasy truce.

Charles kept Camilla and Diana hid her affairs while putting on a show of

support for her husband.

In 1990, Charles broke his arm while playing polo. The arm did not heal and

had to be reset.

Playing the role of caring wife, Diana collected him from hospital.

They left together, but out of sight they went their separate ways.

Well, of course, this sort of thing dates of when relationships happen. It's

very difficult. You're not behind the curtains, you're not under the bed.

I think that by the time Prince Harry was born, it was very difficult already.

The coolness between the couple was noticed.

The press counted their time apart.

Faced with a barrage of speculation, Charles and Diana were forced to appear

together in public.

Diana was suspected of leaking stories to the media.

I think she really started her manipulative behaviour when she found

her marriage going wrong.

And she felt that she had no voice, and she was determined to get a voice.

And the only way she could really get back on the Charles and Camilla

situation was to promote herself, which she was very good at.

In the early years, the couple worked well together.

Diana said, we were a good team.

Her radiant beauty captivated people around the world, such as here in

Australia.

At first, Charles was proud of her, and there are telling glimpses of his

affection, but the diffident prince became jealous of his superstar wife.

Diana learned that the cameras picked up every nuance of her style and

expression.

Using that knowledge, she signaled her displeasure with Charles in a skillfully

timed missed kiss.

I think Diana became the wife from hell.

I think, in fact, when they got married, they really loved each other, and he

said that quite often. You know, there was a time when we were very much in

love, and although brief, that was so.

Camilla came back into Charles' life in the mid-'80s, when he claimed his

marriage had irretrievably broken down.

Their secret affair bolstered his fragile ego.

Her role as his lover and confidant was known only to trusted friends.

The great thing about Camilla was that nobody really knew anything about her.

The people who were immediately around Charles knew that he'd been seeing

Camilla, both when she was a single woman and also when she was a married

woman. The thing was that the press had no idea that for all those years he was

having an adulterous relationship with a woman he was in love with.

Diana changed all that. There were carefully placed stories in the press

portraying her rival in a bad light.

The media was soon on the trail.

Camilla was hounded by the press.

On one occasion, Charles was forced to make a quick exit from her home in the

back of a car, hiding under a blanket, with photographers in pursuit.

The relationship was forced out into the open when a tape of a phone call between

Charles and Camilla was made public.

Known as Camillagate, it was published in January 1993, a month after Charles

and Diana's official separation.

It justified all Diana's suspicions.

In often embarrassing terms, it revealed the depth of the lover's intimacy.

I think Diana loved it. She had the most wonderful time roaring, reading out

sections of the Camilla Gates tapes over the breakfast table at Kensington

Palace. She had a field day because her husband had been so pompous, so

determined that she was in the wrong and that he was in the right. And here was a

moment when he was caught with his trousers down. What a fool he looked.

And the things that he said made him look even more foolish.

Diana just was absolutely beside herself. with laughter.

Diana's beauty and charisma won sympathy for her as a wronged wife.

Even Charles's father, Prince Philip, wrote to her saying, I cannot imagine

anyone in their right mind leaving you for Camilla.

Happy to see Camilla pilloried, Diana had secrets of her own.

While superficially supporting the Queen and the Royal Family, Diana had indulged

in a series of ill-judged affairs.

The first was in 1986 with her married bodyguard, Barry Manachie.

As her marriage collapsed, she sought comfort from the man whose job kept him

at her side.

He was dismissed for over-familiarity. She told some people they were lovers,

but she denied the affair to others.

i spoke to diana about it and i believed when she said ken everyone thought that

i was having a this affair with manicky i wasn't i enjoyed a good relationship

with him crucially what happened here manicky probably did um overstep the the

red carpet line that in real sense should debar you know the the the below

stairs peasants from rising above their station i think he actually sort of got

himself into the drawing room occasionally and was seen by the envious

butler you know the dresser the chambermaid and whoever else and they

put the knives out and said hang on this guy's getting a bit too close for a

while the royal marriage survived at its official level charles and diana

continued to represent queen and country abroad such as here in japan in 1989

It's hard to imagine a more beautiful and stylish ambassador.

And even harder to contemplate that Diana was also enjoying a passionate

affair at home with cavalry officer James Hewitt.

Later, from the proceeds of a book on Diana, Hewitt bought a manor house.

But it was at his family home in Devon that Diana shared a normal domestic

routine. witnessed by her bodyguard ken wharf i never lost sight of the person i

was protecting there comes a point in the day when you have to go to bed at

some point when the sun comes up you get up and you eat and you begin the next

day there's nothing odd about that for diana the private life she shared with

hewitt probably saved her from a total breakdown it did um sort of draw

her back from the Brink, she was very, very unhappy, very depressed.

And I think that she, that Hewitt gave her a lot of confidence, a sort of calm,

steady, normal sort of young man.

And he was very good at, you know, caring for her, looking after her,

loving her. And I think at that particular point, it was important for

her psychologically.

Diana confessed her affair with Raffish Hewitt in an interview with the

programme Panorama.

Did your relationship go beyond a close friendship?

Yes, it did.

Yes. Were you unfaithful?

Yes, I adored him. Yes, I was in love with him.

She ditched him, I think because she thought that they were going to be found

out.

She ditched him twice.

The first time it was because he was ordered to Germany and she wanted to fix

it so he didn't go.

And he, as a regular soldier, refused to have this and said, no, no, I'm going.

So she considered that that was a betrayal.

She cut him off the second time after the Gulf War because stories were

appearing in the newspapers about her relationship with him.

And she realised this was extremely dangerous.

To have...

Diana, Princess of Wales, as his conquest, was a tremendous feather in

his cap.

He used to absolutely sick of me. I'm only good at two things, riding horses

and riding women.

But I have to admit, I think it's most likely an accurate answer.

He was a complete rat fink, but he sort of comforted her when

she was at her very lowest.

With the death of her father in March 1992, Diana lost a vital prop in her

life. Charles felt obliged to play the caring husband for the sake of his

public image, but the growing distance between them was becoming evident.

I think from what one can gather, Prince Charles was really rather relieved when

she took up with James Hewitt, so he could get on with his life with Camilla,

and that she was...

taken care of, happy, that was fine by him.

I mean, he no longer loved her in that sense.

You know, basically, I suppose she was rather an encumbrance in his life, and

so if she was occupied and happy, well, the better.

The end of the Hewitt affair tipped the balance.

Diana sought vengeance on her husband by cooperating with a sensational

biography.

She pretended to have no connection with it and continued her duties on this

hospice visit.

In all that you do, you reflect so very sincerely the philosophy of tender,

loving care, which is and always will be the hallmark of this hospice.

The Morton book shattered the fairy tale of Charles and Diana.

She had let daylight in on the magic of monarchy.

and nothing would ever be the same.

It was a mistake she was already regretting.

Her adoring public sympathised with her, the establishment with Charles.

Soon her life came under prurient scrutiny, when a tape of a call made to

James Gilbey, an old friend, was mysteriously released to the media.

The tape, known as Diana Gate, or Squidgey Gate, a reference to Gilbey's

nickname for her, laid bare her feelings.

Diana believed it was released to harm her in a serious manner.

Behind the ceremony of royal life lay

deep personal unhappiness.

diana referred to her husband's staff as the enemy she blamed charles's friends

for putting around stories that she was mentally unstable some of them

encouraged his affair with camilla providing safe houses for trysts they

did nothing to help save the royal marriage

I think perhaps they should have tried and thought that this marriage was

important to the monarchy and important to the people of this country, and it

shouldn't have been allowed to go wrong.

And I think that they did not help. I think they actually briefed against

Diana, as we know, and again in this rather cruel way about her being

psychologically disturbed.

I think that though they were good friends to him, they did do quite a lot

of harm.

Diana had some foolish liaisons, including one with rugby player Will

Carling. She was linked to his marriage breakdown.

I was told actually very, very recently, which surprised me, that he'd spent and

had been seen quite often with Diana up at a beach hut that the Royal Family own

up on the Norfolk coast, quite near Sandringham, and that they'd been

together up there quite a lot.

To have your wife sleeping with the captain of the England rugby team is

just too disgusting for words, if you are Prince Charles.

The awful thing about him was he could not see that what is source for the

goose is source for the gander, that if he is allowed to have extramarital sex,

so is she.

As her marriage fell apart, Diana sent out subtle gestures to win sympathy.

Famously, she used the Taj Mahal for a posed statement of her solitude.

But her own search for love tarnished her reputation.

Diana fell in love with handsome art dealer Oliver Hoare.

After he decided to stay with his wife and children, she made hundreds of

silent phone calls to their home.

He had an immensely rich wife who completely controlled everything

that Oliver Hoare could do in life with the amount of money.

Oliver Hoare was also a friend of Charles and Camilla, part of their

trusted circle.

In 1994, Charles cooperated with his biographer Jonathan Dimbleby in a

television programme in which he admitted adultery with Camilla. On the

night the programme was shown, Diana upstaged him by wearing this stunning

dress. The War of the Waleses continued.

Diana dated men in pursuit of love and also to provoke Charles, but she

genuinely wanted to marry Pakistan-born doctor Hasnat Khan.

Diana adored very clever people, and Hasnat Natty, as she called him, Khan,

was a person...

who was a brilliant heart surgeon. She would go down to the Brompton Hospital

and watch him working, would meet him at night.

But as a wife for Natty Khan, absolutely not.

And I think the fact that he sort of kept her at a distance, I think it

absolutely infuriated her. She could not believe that somebody could be so cool

towards her, and it made her more and more keen.

What she really wanted was companionship, adulation, to be seen on

the arm of somebody who would irritate her husband, and this really was at the

root of much of her actions. She was determined to pull her husband by the

tail, and so she did.

But I think that the choice of men says nothing about Diana, apart from the fact

that they were available.

None of them, I would say, would have been an ideal consort for her for the

rest of her life. I think that she was so unhappy and she was searching for a

solution all the time.

And I think an awful lot of people do do that. I certainly have been to a fortune

teller at an unhappy period of my life.

And I think that's what she was doing, looking for an answer, looking for a way

out, looking for a solution and anything that made her feel better and kept her

going, really.

Charles and Camilla took holidays abroad, such as this one in Turkey in

1989.

Photographs of the couple proved that Diana was not inventing their affair.

At a private party that summer, she challenged Camilla over her relationship

with Charles, but nothing changed.

There were trips to Florence. Charles and Camilla visited this house, given to

her great-grandmother Alice Keppel by King Edward VII.

There Camilla shared Charles' passion for painting.

But Camilla had a rival.

Lady Tryon was also close to Charles.

He called her Canga, a name she chose for her London boutique. She died soon

after Diana.

I think Charles always needed a sounding board.

He needed to talk to people who he could trust but weren't part of the royal

entourage. And so, therefore, I think that with those girls that he remained

friendly with, I think particularly of Lady Tryon, that he would be able to go

to her and say, look, I've got a problem and, you know, can you help me?

You know, he would be able to ask advice. And whether he listened to

advice, I think we know that he doesn't listen to advice, but at least he would

be able to ask.

Although she made mistakes, Diana sought out opinions and ideas from those around

her, not only from her private secretary, but from ordinary staff like

Ken Wharf, her police bodyguard, seen here with her relaxing at the British

Embassy during a solo tour of Egypt.

She even said to him, if anything happens to me, you'll let people know

what I was really like, won't you?

Diana was always...

asking a lot of people for advice i mean to her credit she sort of never

soldiered on um you know based solely on on what she thought that she should do i

mean for my part it was almost constantly she'd say well you know what

do you think of this ken i mean i've got to do this what do you think always

actually bouncing ideas off and and you know she was prepared to listen to those

answers uh and i think that was the same of private secretaries it was the same

of of anybody And she bounced these ideas off regularly to the chef even,

you know, to her dresser or to the chauffeur. I mean, she was quite happy

to share the fun and try and air the knowledge of everybody.

And it worked.

Bodyguard Ken Wharfe accompanied Diana, then officially separated from Charles,

on a visit to Nepal on behalf of the Red Cross and the leprosy mission in 1993.

She was a tremendous asset because she had this amazing ability to speak to

people across a huge social and political spectrum.

And that wasn't something that she was taught because nobody actually told her

anything. Diana picked all this up herself.

Diana had a connection with the ill and suffering.

No other royal had this special gift.

In touching leprosy patients, Diana lifted taboos, just as she had done

earlier with AIDS sufferers. This was one of her greatest achievements.

I think Diana felt a sense of destiny in her, that that's what her role was.

She had this grandmother, Cynthia Spencer, who was very like Diana in that

way. She's wonderful at charity, is very much loved.

And I think that Diana realized she had a gift for this from a very early age.

Diana's magic was not enough to keep her in the royal family.

As heir to the throne, Charles was the one who mattered.

On their tour of South Korea in November 1992, their expressions and body

language revealed the strain between them.

The couple were nicknamed the Glums.

The announcement of their separation was weeks away.

It is announced from Buckingham Palace that with regret, the Prince and

Princess of Wales have decided to separate.

Diana briefly appeared at Sandringham for Christmas, but her life as a semi

-detached royal soon proved untenable.

She tried to scale down her public life.

Over the next few months, I will be seeking a more suitable way of combining

a meaningful public role...

with hopefully a more private life press intrusion had forced her decision sadly

many charities lost their patron but diana soon returned to the public arena

she also sought a life as a private citizen the paparazzi made her visits

to the gym one of their main targets

After she dismissed her police bodyguards, there were no restraints on

photographers' behaviour.

She was trailed while visiting her therapist, Susie Orbach.

The photographers, the paparazzi, were making a lot of money out of Diana.

That was the principal thing.

Otherwise, they probably would have left her alone.

But there we are, newspapers are paying them a... great deal of money for

significant photographs.

That awful one of chasing her among the cars, I think she'd been to see Susie

Orbach, all these sort of ones, her trying to hide her face.

And they really would provoke her in the latter days. I remember hearing somebody

say that they were quite ashamed, although they were themselves a

paparazzo.

You know, once when she was in a...

a taxi and she was sitting there with her head bowed, trying to avoid their

attention.

The Spanish photographer yelled at her, why don't you behave like a fucking

princess? I mean, treatment beyond what you would expect.

She was never free from harassment.

Here, attempting to take a Caribbean holiday with a female friend, Diana

found they were surrounded by photographers.

Watch her reactions.

Opportunities to relax with friends were important to her. She was separated from

her husband and felt increasingly isolated from the royal court.

When her love affairs fell apart, as they always did, she could rely on a

band of female confidantes.

I think that when she was under intense pressure, there were a lot of people who

tried to help her.

Specifically, there's women friends, the ones who were slightly older than her,

and her younger friends as well. I think a lot of people really did try to help

her. But you see, she was in a terrible situation.

Her husband didn't love her.

The press were after her the whole time.

She couldn't get out without a photographer snapping her.

People were selling information about her. It's a frightful world to live in.

Camilla's life also fell under media scrutiny.

Tougher than Diana, she showed a more robust approach to the press.

Watch her reaction.

The year after Charles' admission of adultery, Diana took part in the

television programme Panorama.

Do you think Mrs Parker Bowles was a factor in the breakdown of your

marriage? Well, there were three of us in this marriage, so it was a bit

crowded.

Diana also questioned Charles' suitability for kingship. The Queen had

to draw a line under the impossible situation between her son and his

estranged wife.

In doing so, she went against Diana's wishes.

I don't want a divorce, but obviously we need clarity on a situation

that has been of enormous discussion over the last three years in particular.

So all I say to that is that I await my husband's decision of which way we are

all going to go.

The crowds loved Diana.

The establishment supported Charles.

The Queen's intervention was not popular, but the War of the Waleses had

polarised the country.

I think the Queen was quite right to insist on a divorce because the

situation had become so appalling in terms of public relations for the

monarchy and privately for the children that really only a break could help.

I think it was the only answer by then.

With the divorce, Diana lost the title Her Royal Highness, along with many of

the privileges of royalty.

Without the palace's smooth machinery to make arrangements, she had to rely on

her friends.

A financial settlement of £17 million did not fully compensate for the loss of

her royal status.

I think that the Queen, in that sort of...

traditional way of hers thought that once the after the divorce Diana was no

longer a member of the royal family she shouldn't have the title HRH which

absolutely signifies being a member of the royal family she was now a celebrity

in her own right adored around the world her warmth and spontaneity ensured

massive public support wherever she went

Cast aside by British high society, Diana searched other cultures for

personal fulfilment.

She had visited Pakistan in 1991 and returned shortly before she died to

raise money for a cancer hospital.

She admired much about the people she met.

She was attracted, I think, by the sort of solid family values that she saw in

them. muslim countries i think that was one of the principal things diana cast

off her old life symbolically by selling her dresses for charity among the lots

was the dress she wore the night charles admitted his affair with camilla the

auction at christie's new york raised three and a half million pounds a new

life and a new wardrobe for the new world diana reinvented her image with

considerable skill Although she was a woman alone, she still had the allure of

royalty.

Added to that was her glamour and a delightfully flirtatious manner.

This was the Diana Americans loved, a powerful woman with celebrity appeal.

I think Diana felt very much at home in America, where women really, perhaps not

so much now, but certainly used to be powerful as compared with how they are

in Europe.

and they have much better life experience than European women. They're

not supposed to sit behind the curtains being a good mother.

So I think Diana would certainly identify with that and she had a lot of

close, important American friends.

Ladies and gentlemen, I'm immensely proud to be here in New York tonight

with you all.

Among the impressive figures Diana met in the USA was Henry Kissinger.

who called her a princess in her own right who aligned herself with the ill

the suffering and the downtrodden winning the humanitarian of the year

award was a huge achievement but it didn't prevent her divorce and it didn't

gain for diana the role of roving ambassador that she wanted i think she

was A wonderful ambassador.

I can't think of anybody who would have been better. Because not only was she

wonderfully photogenic, but she was empathetic.

She had this terrific gift with people from high and low.

I mean, prime ministers, presidents, office cleaners would just melt in her

company. And she had this terrific gift of being able to convey caring,

human and personal warmth.

In January 1997, Diana visited Angola to raise awareness of landmines.

This didn't please the establishment in Britain.

Her detractors called her a loose cannon.

Diana defended her actions.

I'm only trying to highlight a problem that's going on all around the world.

Diana and Charles shared custody of their sons, but family events were rare.

William's confirmation in May 1997 was the last time they were all seen

together.

She faced a lonely summer in London.

Her boys were with Charles.

The Hasnat Khan affair had ended.

She was ready for fresh adventures and a new romance.

The whole of August, she was going to be on her own. She'd got no arrangement.

She was facing an entire month sitting at Kensington Palace, clicking her

heels, the loneliest woman in the world.

An invitation to the south of France to spend time at the sumptuous holiday home

of tycoon Mohammed al-Fayed was too good to refuse.

There she fell for Dodi Fayed, the son of her Egyptian-born Muslim host.

It would be a controversial affair and people had mixed feelings about Dodi.

He was a cocaine user, he was...

I know he'd done a day's work in his life, but he was very charming, and

women liked him, and he was sympathetic, and I don't think he pushed himself.

I don't think sex was high on his agenda, and I think Diana rather liked

that, didn't want somebody pushing in too fast.

The couple cruised aboard the Fyad yacht Johnny Cowell. Wherever they went,

photographers appeared.

Even when they were out at sea in the Mediterranean, somehow the press seemed

to know their destination in advance.

Rumours still abound that Diana herself tipped off favoured pressmen to send

back signals to Charles and Hasnat Khan, the men who had let her down. With the

pictures came a twist in the story.

The couple had been to the Paris home of the late Duke and Duchess of Windsor,

now owned by the Fayeds.

After revisiting the Windsor villa, Diana and Dodi stayed at the Paris Ritz

Hotel, also owned by Dodi's father.

Security cameras captured the couple's last hours.

Trying to avoid the waiting paparazzi at the front of the Ritz, they devised a

plan.

Henri Paul, the Ritz head of security, would drive them from the back exit.

Driven at high speed, their car crashed in a tunnel.

Absolutely believed that if she'd had proper security that night of August

31st in Paris, that accident would never have happened because proper Scotland

Yard protection would have never let Henri Paul get in that car and drive it,

and certainly not at that speed.

Dodi and Henri Paul were killed outright.

Diana died in hospital from her injuries.

A royal plane brought back Diana's body.

to a unique funeral for a unique person.

A royal flag draped her coffin.

In the procession were William and Harry, Charles, Philip, and Diana's

brother, Earl Spencer, who paid tribute to his sister in a rousing speech.

It is a point to remember that of all the ironies about Diana, perhaps the

greatest was this.

A girl given the name of the ancient goddess of hunting was, in the end, the

most hunted person of the modern age.

I think that people have become really involved with Diana in a personal way

from the day of the wedding.

And I think that she had got this terrific pull with people who didn't

know her.

And I think that they found it just a sort of unbelievable tragedy, which it

was, and ended in a way that I suppose an unbelievable tragedy should end.

Perhaps if Shakespeare were alive today and wrote Diana's story, it would make

his finest tragedy.