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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:01,200 --> 00:00:03,400 What happened yesterday was a serious security breach. 2 00:00:03,400 --> 00:00:05,760 The airport could offer you a generous redundancy. 3 00:00:05,920 --> 00:00:07,000 Absolutely not. 4 00:00:07,000 --> 00:00:08,320 I can't lose this job, mate. 5 00:00:08,320 --> 00:00:10,160 They've called a security review. 6 00:00:10,160 --> 00:00:12,920 Mira, the prayer room is not accessible. What's going on? 7 00:00:12,920 --> 00:00:16,880 She's just a harmless young woman who needs some time to herself. 8 00:00:16,880 --> 00:00:18,720 We've got her for assault. 9 00:00:18,720 --> 00:00:20,480 I had nowhere else to go. 10 00:00:27,360 --> 00:00:32,080 Find a position where you are completely comfortable. 11 00:00:33,320 --> 00:00:36,840 Begin by shutting out everything around you. 12 00:00:38,320 --> 00:00:42,920 Close your eyes and concentrate on your breathing. 13 00:00:44,000 --> 00:00:46,000 In... 14 00:00:46,000 --> 00:00:47,960 ..out... 15 00:00:47,960 --> 00:00:50,240 ..in... 16 00:00:50,240 --> 00:00:51,280 ..out. 17 00:00:53,200 --> 00:00:55,360 Let your face relax... 18 00:00:56,760 --> 00:00:59,040 ..your shoulders... 19 00:00:59,040 --> 00:01:01,880 ..allow every muscle to release... 20 00:01:03,160 --> 00:01:04,600 ..until you feel light... 21 00:01:05,880 --> 00:01:07,160 ..like you are floating. 22 00:01:08,320 --> 00:01:11,280 - Boss! Boss! - What's going on?! 23 00:01:16,600 --> 00:01:18,840 Wake up! 24 00:01:18,840 --> 00:01:21,040 Jesus, Nuala! 25 00:01:21,040 --> 00:01:22,800 Get her out of there! 26 00:01:22,800 --> 00:01:24,720 Fucking...Jesus! 27 00:01:25,960 --> 00:01:27,680 - It's stopped, it's stopped. - You serious? 28 00:01:31,760 --> 00:01:33,560 Jesus fucking Christ! 29 00:01:33,560 --> 00:01:35,240 Everybody stay back! 30 00:01:35,240 --> 00:01:37,480 Fuck. No, no, no! 31 00:01:39,800 --> 00:01:42,520 Well fucking done, Nuala! Well done. 32 00:01:42,520 --> 00:01:44,320 Leave it, leave it! Let 'em fall. 33 00:01:44,320 --> 00:01:45,840 Oh, what a mess. 34 00:01:58,720 --> 00:02:02,400 - Don't forget her nap today. - On my schedule, not yours, darling. 35 00:02:05,120 --> 00:02:07,320 That's enough, Lila. Say, "Bye, Daddy." 36 00:02:07,320 --> 00:02:09,680 Stop the dance, Daddy! 37 00:02:09,680 --> 00:02:11,760 - Come on, Lila, say bye. - Let her speak to her daddy. 38 00:02:11,760 --> 00:02:14,520 - Daddy, when are you coming home? - I'm late. I need my phone. 39 00:02:14,520 --> 00:02:16,400 Guess what? I got a new bed. 40 00:02:16,400 --> 00:02:17,640 Come on, Lila. 41 00:02:19,200 --> 00:02:21,680 No, I want... No! I want the sausage Dad. 42 00:02:21,680 --> 00:02:24,000 When are you gonna forgive Tony? He didn't do anything. 43 00:02:24,000 --> 00:02:25,840 Exactly, Mum, he didn't do anything. Darling... 44 00:02:25,840 --> 00:02:28,840 - Mira, can we talk? - I want Daddy! No, no, give it back! 45 00:02:28,840 --> 00:02:30,280 Oh! 46 00:02:31,640 --> 00:02:32,960 Hello. 47 00:02:36,400 --> 00:02:37,920 Thank you for the ride. I'll see you tonight. 48 00:02:39,160 --> 00:02:40,680 Bye, darling. 49 00:02:40,680 --> 00:02:42,280 - Love you. - Bye. 50 00:02:42,280 --> 00:02:45,280 I miss Daddy. 51 00:02:47,280 --> 00:02:49,960 This is an important announcement. 52 00:02:49,960 --> 00:02:51,320 Baggage on flights AD-45, 53 00:02:51,320 --> 00:02:54,840 2T-67 and NC-32 has been delayed. 54 00:02:54,840 --> 00:02:57,360 Well, apparently the baggage handler fell asleep on the job, 55 00:02:57,360 --> 00:02:59,840 so now we're down a belt for bays four and five, 56 00:02:59,840 --> 00:03:02,120 which means Departures is going to be fucked for hours. 57 00:03:05,480 --> 00:03:08,160 - Hey, my brother-in-law can fix that. - Yeah? 58 00:03:08,160 --> 00:03:10,400 - You want to call him? - Yes, thank you. 59 00:03:15,040 --> 00:03:17,120 Yo, Maz. What’s up? 60 00:03:18,080 --> 00:03:19,840 No, I’m at work. 61 00:03:21,160 --> 00:03:22,920 Can you do something for me? 62 00:03:23,400 --> 00:03:24,800 No, she’s rich. 63 00:03:25,320 --> 00:03:26,320 Yeah, manager. 64 00:03:27,160 --> 00:03:29,200 Okay, perfect. Bye. 65 00:03:30,560 --> 00:03:32,520 He can do it for 300. 66 00:03:32,520 --> 00:03:34,800 - Yeah? Alright. - Where are you from? 67 00:03:34,800 --> 00:03:37,040 And you didn't hear the boarding call? 68 00:03:37,040 --> 00:03:38,560 No, I heard it. 69 00:03:38,560 --> 00:03:40,840 I didn't tell my parents that I quit uni, 70 00:03:40,840 --> 00:03:44,680 and I knew they were waiting for me at the other end, 71 00:03:44,680 --> 00:03:47,880 so I just panicked. 72 00:03:47,880 --> 00:03:51,040 And once the flight left, I knew my student visa was cancelled 73 00:03:51,040 --> 00:03:53,720 and I didn't have any money 74 00:03:53,720 --> 00:03:56,360 or anywhere to go. 75 00:03:56,360 --> 00:04:01,600 And you hid the passport and your phone because...? 76 00:04:01,600 --> 00:04:03,840 I knew not having a visa made me illegal 77 00:04:03,840 --> 00:04:08,160 and I didn't want to be put in immigration detention. 78 00:04:11,520 --> 00:04:12,760 Right. 79 00:04:12,760 --> 00:04:16,120 And where does attacking a man of God with a broom 80 00:04:16,120 --> 00:04:18,280 fit into all this? 81 00:04:18,280 --> 00:04:20,360 I guess I have a complicated relationship 82 00:04:20,360 --> 00:04:22,040 with my faith. 83 00:04:23,240 --> 00:04:28,240 Although "man of God" is a big call. 84 00:04:28,240 --> 00:04:31,560 I see more of a social worker with a fluoro vest. 85 00:04:40,200 --> 00:04:43,240 Ah, Mira. Um, can I help? 86 00:04:43,240 --> 00:04:44,320 Yes, actually. 87 00:04:44,320 --> 00:04:46,680 Uh, there's been a baggage mishap. 88 00:04:46,680 --> 00:04:48,280 Gonna be a lot of unhappy passengers. 89 00:04:48,280 --> 00:04:50,000 So I need you on the ground to, uh... 90 00:04:50,000 --> 00:04:53,920 To provide emotional support for passengers. 91 00:04:53,920 --> 00:04:56,960 - Yes, exactly. - I'll be there. 92 00:04:59,400 --> 00:05:01,000 How's your Irish friend? 93 00:05:01,000 --> 00:05:02,080 Uh... 94 00:05:03,880 --> 00:05:05,000 Well... 95 00:05:06,840 --> 00:05:08,200 ..getting in contact with the embassy. 96 00:05:08,200 --> 00:05:09,440 Great. 97 00:05:09,440 --> 00:05:11,440 You realise you could press charges for assault, right? 98 00:05:12,840 --> 00:05:15,000 Well, I could also file for worker's comp, 99 00:05:15,000 --> 00:05:18,040 but I wouldn't want to waste precious resources. 100 00:05:25,040 --> 00:05:27,520 Late night, writing up reports. 101 00:05:29,680 --> 00:05:31,000 Strange. 102 00:05:32,480 --> 00:05:33,800 I haven't received any. 103 00:05:33,800 --> 00:05:35,640 Not yet, no. 104 00:05:39,160 --> 00:05:42,160 - I'll see you at the security review. - Yeah, looking forward to it. 105 00:05:42,160 --> 00:05:43,480 - 2pm. - Yeah. 106 00:05:49,840 --> 00:05:51,480 She would have had your arse. 107 00:05:53,000 --> 00:05:54,720 And yours. 108 00:05:57,720 --> 00:06:00,560 Right, clearly, you can't stay here. 109 00:06:00,560 --> 00:06:03,120 Now, as an Irish citizen, 110 00:06:03,120 --> 00:06:05,640 you're unlikely to be thrown into detention, 111 00:06:05,640 --> 00:06:07,880 but there's always a slight risk, given that... 112 00:06:07,880 --> 00:06:09,200 I'm brown? 113 00:06:11,880 --> 00:06:13,240 Well, I wasn't going to say. 114 00:06:13,240 --> 00:06:16,640 Right, your best bet is a bridging visa, 115 00:06:16,640 --> 00:06:19,160 which means that you can leave the country 116 00:06:19,160 --> 00:06:23,040 without being flagged by Border Protection. 117 00:06:23,040 --> 00:06:26,360 Vouchers for the sky bus, application for a visa, 118 00:06:26,360 --> 00:06:28,040 and the embassy can help 119 00:06:28,040 --> 00:06:30,680 with accommodation and anything else, OK? 120 00:06:30,680 --> 00:06:31,960 - OK. - Right. 121 00:06:31,960 --> 00:06:34,440 Now Mr Fluoro Vest is needed on the ground. 122 00:06:43,720 --> 00:06:47,720 Lex, you need to inform me directly when there are baggage disruptions. 123 00:06:47,720 --> 00:06:49,800 Was there a reason I wasn't notified? 124 00:06:49,800 --> 00:06:51,680 Accidents happen. 125 00:06:51,680 --> 00:06:52,880 Maybe they wouldn't 126 00:06:52,880 --> 00:06:54,760 if your staff weren't falling asleep on the job. 127 00:06:54,760 --> 00:06:56,000 Are you serious? 128 00:06:57,160 --> 00:06:58,640 - I am. - Are you? 129 00:06:58,640 --> 00:07:01,080 This job's relentless, right? It's backbreaking. 130 00:07:01,080 --> 00:07:04,440 So is this noise. You hear that? It ruins our eardrums. 131 00:07:04,440 --> 00:07:06,880 And that smell - we suck in these fumes all day 132 00:07:06,880 --> 00:07:08,880 because you won't fix the fans! 133 00:07:08,880 --> 00:07:12,120 Come on! We drop our breaks so your planes can depart on time. 134 00:07:12,120 --> 00:07:14,040 And all because you want to make the PSEs. 135 00:07:14,040 --> 00:07:17,840 Mistakes happen under pressure. End of fucking story! 136 00:07:17,840 --> 00:07:19,880 Might be for you, but it's not for my terminal staff 137 00:07:19,880 --> 00:07:21,440 who have to mop up your mess! 138 00:07:21,440 --> 00:07:23,280 Sorry, can't hear in my left ear. 139 00:07:23,280 --> 00:07:25,840 Just a wee bit deaf from this fucking job! 140 00:07:42,400 --> 00:07:44,000 What are you talking about? 141 00:07:44,000 --> 00:07:45,920 Mummy, where are we going? 142 00:07:48,400 --> 00:07:50,720 Ah, your bag's way over the limit. 143 00:07:50,720 --> 00:07:53,400 Uh, um... I can pay for the excess. 144 00:07:53,400 --> 00:07:55,080 Is cash OK? 145 00:07:57,360 --> 00:07:59,240 Oh, Mia, come here. 146 00:08:02,440 --> 00:08:04,080 Um, actually, 147 00:08:04,080 --> 00:08:06,520 your flights are under-booked, so we can take the excess. 148 00:08:06,520 --> 00:08:08,720 - No charge. - Thank you. 149 00:08:10,440 --> 00:08:12,160 Oh, some of the baggage belts are down, 150 00:08:12,160 --> 00:08:14,280 so there's a delay on your flight's departure. 151 00:08:14,280 --> 00:08:16,640 Sorry about that. Delayed for how long? 152 00:08:17,680 --> 00:08:19,920 Uh, a couple of hours. There's technical issues. 153 00:08:22,920 --> 00:08:24,080 OK. 154 00:08:25,240 --> 00:08:26,440 OK. 155 00:08:29,360 --> 00:08:31,800 I'm gonna tell the review that this has happened before, 156 00:08:31,800 --> 00:08:33,440 and that's why I trusted you. 157 00:08:33,440 --> 00:08:35,560 Um, maybe don't say that. 158 00:08:35,560 --> 00:08:38,120 I have to justify what I did, or I'll lose my job. 159 00:08:38,120 --> 00:08:40,080 Excuse me, madam. Sunglasses off. 160 00:08:40,080 --> 00:08:41,880 How good are you at delivering babies? 161 00:08:41,880 --> 00:08:44,200 Laptops out, iPads out. Everything out of pockets. 162 00:08:44,200 --> 00:08:46,040 Sorry, are you alright? 163 00:08:46,040 --> 00:08:47,360 Oh, I'm fine. 164 00:08:47,360 --> 00:08:49,120 Bruce... Sorry, my mistake. 165 00:08:50,640 --> 00:08:52,240 My fish! 166 00:08:52,240 --> 00:08:54,480 Save it! Quick! 167 00:08:54,480 --> 00:08:57,200 If he dies, it's your fault! 168 00:08:57,200 --> 00:08:58,400 Miss, live animals 169 00:08:58,400 --> 00:08:59,720 need to be pre-booked as cargo. 170 00:08:59,720 --> 00:09:01,120 They can't go to cargo. 171 00:09:01,120 --> 00:09:02,760 Jesus. 172 00:09:02,760 --> 00:09:04,040 We'll have to confiscate these. 173 00:09:04,040 --> 00:09:06,160 They're tropical fighting fish. 174 00:09:06,160 --> 00:09:08,360 I need to monitor the water temperature. 175 00:09:08,360 --> 00:09:12,640 Confiscated items have to be destroyed, don't they, Johnny? 176 00:09:13,800 --> 00:09:15,200 Uh, yeah. Yep. 177 00:09:43,600 --> 00:09:46,360 Don't leave a message. 178 00:09:47,840 --> 00:09:50,040 Don't leave a message. 179 00:10:04,880 --> 00:10:07,440 Excuse me. Um, could you help me? 180 00:10:07,440 --> 00:10:10,160 Sorry, I just, uh. I need to get this bag to my wife. 181 00:10:10,160 --> 00:10:11,320 She left it behind, 182 00:10:11,320 --> 00:10:13,680 and my little girl needs her Ventolin. 183 00:10:13,680 --> 00:10:16,840 Um, they've gone through? What's the flight number? 184 00:10:16,840 --> 00:10:18,320 I have no idea. 185 00:10:18,320 --> 00:10:19,840 Um, they were meant to be going to Brisbane, 186 00:10:19,840 --> 00:10:22,600 but I think there was, like, a last-minute change or something. 187 00:10:22,600 --> 00:10:24,480 - Um... Have you tried calling her? - Yeah. 188 00:10:24,480 --> 00:10:26,040 She's not picking up. 189 00:10:26,040 --> 00:10:29,200 I don't suppose you can just, like, look her up. 190 00:10:29,200 --> 00:10:30,840 Her name's Zoe Masterton. 191 00:10:30,840 --> 00:10:32,800 Then I could just meet her at the gate, 192 00:10:32,800 --> 00:10:34,240 give her the bag, and then... 193 00:10:34,240 --> 00:10:37,000 - OK, sure. Come with me. - Thank you so much. I appreciate it. 194 00:10:37,000 --> 00:10:38,840 - And how old's the little girl? - She's four. 195 00:10:38,840 --> 00:10:40,160 - Ah. - Yeah, yeah. 196 00:10:40,160 --> 00:10:41,960 Let's try in here. 197 00:10:48,720 --> 00:10:51,360 People leave so much shit on planes. 198 00:10:51,360 --> 00:10:56,400 Three earbuds, two iPads, one deodorant. 199 00:10:56,400 --> 00:10:58,720 That's false teeth. 200 00:11:00,000 --> 00:11:02,760 Oh, fuck. That's disgusting. 201 00:11:10,920 --> 00:11:12,040 Cath. 202 00:11:12,040 --> 00:11:15,800 Uh, I think we've got an excess baggage situation. 203 00:11:17,240 --> 00:11:20,160 - A Zoe Masterton. - OK. 204 00:11:20,160 --> 00:11:22,680 She's, uh, pregnant, travelling with a four-year-old. 205 00:11:23,880 --> 00:11:27,360 Well, it's good to hear from you, too. How have you been? 206 00:11:27,360 --> 00:11:29,760 Have you got eyes on the partner? 207 00:11:29,760 --> 00:11:31,240 - Yes. - OK. Um... 208 00:11:31,240 --> 00:11:32,240 Can you keep him occupied... 209 00:11:32,240 --> 00:11:34,920 ..until we get clearance to board? 210 00:11:34,920 --> 00:11:36,800 Will do. 211 00:11:36,800 --> 00:11:38,280 Talk soon. OK, bye. 212 00:11:39,640 --> 00:11:41,280 - Did you understand all that? - Yeah. 213 00:11:42,400 --> 00:11:45,280 Cool, well, we're just gonna keep an eye out for this guy. 214 00:11:45,280 --> 00:11:49,240 How fucking delayed is this light going to be? 215 00:11:49,240 --> 00:11:52,520 Fuck. 216 00:11:52,520 --> 00:11:54,360 No luck? 217 00:11:54,360 --> 00:11:56,000 No, no. 218 00:11:56,000 --> 00:11:58,760 Why don't you take a seat? I'll speed this up. 219 00:11:58,760 --> 00:12:00,720 Yeah? Yeah, thank you. 220 00:12:02,040 --> 00:12:05,320 There you go. This is your new home. 221 00:12:07,840 --> 00:12:09,480 There we go. 222 00:12:11,920 --> 00:12:13,720 What, Mango? 223 00:12:13,720 --> 00:12:15,000 What? 224 00:12:23,880 --> 00:12:25,320 This had happened before, 225 00:12:25,320 --> 00:12:28,600 and, um, I trust that it won't happen again. 226 00:12:28,600 --> 00:12:29,920 Of course. 227 00:12:31,160 --> 00:12:33,680 I understand. It's serious, but... 228 00:12:43,480 --> 00:12:44,920 Wish me luck, boys. 229 00:12:49,360 --> 00:12:52,560 Alright, what are we working with? 230 00:12:52,560 --> 00:12:53,640 Oh, 231 00:12:54,760 --> 00:12:55,880 OK, OK. 232 00:12:57,320 --> 00:12:59,640 Hey, um, I'm here for the review. 233 00:12:59,640 --> 00:13:03,120 Did you want me to head straight in? Or I can wait out here. 234 00:13:03,120 --> 00:13:04,200 Uh... 235 00:13:05,280 --> 00:13:06,800 - Review? - Uh, yeah. 236 00:13:06,800 --> 00:13:08,480 - Yeah, take a seat. Take a seat. - Thank you. 237 00:13:15,680 --> 00:13:17,880 Can you bring us in some coffees? Uh, a flat white. 238 00:13:17,880 --> 00:13:19,840 Oh, a flat white? Yeah. 239 00:13:21,280 --> 00:13:24,640 Good fucking luck with that, eh? 240 00:13:24,640 --> 00:13:27,280 These guys. Get your own fucking coffee. 241 00:13:34,200 --> 00:13:38,680 So before I worked here, my wife and I ran a hostel for teenagers. 242 00:13:38,680 --> 00:13:40,200 It was a halfway house. 243 00:13:40,200 --> 00:13:43,200 Not sure what it's called now, but nine times out of ten, 244 00:13:43,200 --> 00:13:46,880 those kids were acting up because they didn't feel listened to. 245 00:13:46,880 --> 00:13:48,880 How long did it take to check the passenger list? 246 00:13:48,880 --> 00:13:51,280 Oh, it shouldn't be too much longer. 247 00:13:52,560 --> 00:13:54,240 - Quite a few flights were delayed. - Sorry. 248 00:13:54,240 --> 00:13:56,480 I'm just... I'm really worried about my little girl. 249 00:14:00,760 --> 00:14:03,440 - Excuse me. - Hey, baby. It's me again. 250 00:14:03,440 --> 00:14:04,840 I just need to get... 251 00:14:04,840 --> 00:14:08,520 - Thank you so much! - You forgot your T-Rex. 252 00:14:08,520 --> 00:14:10,280 Would have been a nightmare without that! 253 00:14:10,280 --> 00:14:12,280 Give us a call back. 254 00:14:16,640 --> 00:14:18,160 Thank you. 255 00:14:18,160 --> 00:14:19,560 Bye-bye. 256 00:14:19,560 --> 00:14:21,080 - Thank you. - That's alright. 257 00:14:43,000 --> 00:14:45,280 Backpacks on trays, laptops out. 258 00:14:45,280 --> 00:14:48,600 Keep coming forward. Keep coming forward. 259 00:14:49,880 --> 00:14:52,080 Cath, I think he might know the gate. 260 00:14:52,080 --> 00:14:53,160 Oh, fuck. 261 00:14:53,160 --> 00:14:55,400 - You'll need to move them. - OK. 262 00:15:02,360 --> 00:15:03,760 - Shit! - Go, go! 263 00:15:06,040 --> 00:15:09,600 Hey, um, I need you to come with me. 264 00:15:09,600 --> 00:15:10,880 He's here, isn't he? 265 00:15:10,880 --> 00:15:11,960 Yes. 266 00:15:13,880 --> 00:15:15,000 Fuck! 267 00:15:16,320 --> 00:15:17,880 - If he finds us... - He won't, he won't. 268 00:15:19,920 --> 00:15:21,240 This way. 269 00:15:22,600 --> 00:15:24,360 - Fuck! - Hey! 270 00:15:27,000 --> 00:15:29,040 Here, baby. In here. 271 00:15:34,080 --> 00:15:37,000 Come on. It's OK, it's OK. 272 00:15:37,000 --> 00:15:38,840 We're just going somewhere to wait for our plane. 273 00:15:44,040 --> 00:15:46,080 We think we have a domestic violence situation. 274 00:15:46,080 --> 00:15:47,760 Thank you. Sami, do you copy? 275 00:15:47,760 --> 00:15:48,960 Yes, Copy that. 276 00:15:48,960 --> 00:15:50,320 Yeah, sorry. You think or you know? 277 00:15:50,320 --> 00:15:53,120 Well, the father says his wife forgot the daughter's Ventolin, 278 00:15:53,120 --> 00:15:54,360 but we don't think that's true. 279 00:15:54,360 --> 00:15:56,880 Call the AAP if you're worried. They can run a check on him. 280 00:15:56,880 --> 00:15:58,960 He's already worked out the departure gate, 281 00:15:58,960 --> 00:16:01,760 and if he sees the family, then things could escalate quickly. 282 00:16:01,760 --> 00:16:04,640 Can we... Can we move the flight to another gate? 283 00:16:04,640 --> 00:16:06,280 Do you know how much it costs to move a plane? 284 00:16:06,280 --> 00:16:08,240 We've lost tens of thousands of dollars today. 285 00:16:08,240 --> 00:16:10,640 - Get Ziv to run a check on him. - You don't have to move the... 286 00:16:15,160 --> 00:16:16,400 It should be fine. 287 00:16:17,800 --> 00:16:19,560 I'm so sorry I'm late. 288 00:16:19,560 --> 00:16:21,600 We officially have everything back up and running. 289 00:16:21,600 --> 00:16:23,080 How are you, Tobias? 290 00:16:23,080 --> 00:16:25,400 Doing better than your Demons, Troy. 291 00:16:25,400 --> 00:16:26,400 Good! 292 00:16:26,400 --> 00:16:27,960 No, the Pies are gonna kill it this season, 293 00:16:27,960 --> 00:16:29,600 and you know how much I love to hate on them. 294 00:16:29,600 --> 00:16:33,600 Well, we'll see how we go. I like the look of this Jack Buller. 295 00:16:33,600 --> 00:16:36,160 - Clearly, I need to get a team. - Just not his. 296 00:16:36,160 --> 00:16:37,760 No-one likes a Pie supporter. 297 00:16:37,760 --> 00:16:38,920 Except for the pies. 298 00:16:40,120 --> 00:16:41,360 Shall we start? 299 00:16:42,720 --> 00:16:44,560 OK, so the footage you were forwarded showed 300 00:16:44,560 --> 00:16:47,200 an object being taken through security without being scanned. 301 00:16:47,200 --> 00:16:51,320 We have given formal notification to the security company. 302 00:16:51,320 --> 00:16:53,480 - Great. - Fortunately, no harm was done. 303 00:16:53,480 --> 00:16:56,120 Yeah, you will also be issued with a warning, Tobias. 304 00:16:56,120 --> 00:16:57,200 Understood. 305 00:16:57,200 --> 00:16:58,960 Wait, sorry, this was a clear breach. 306 00:16:58,960 --> 00:17:00,560 Mr Flick, your superiors 307 00:17:00,560 --> 00:17:01,960 at Border Protection have been informed, 308 00:17:01,960 --> 00:17:04,280 and any disciplinary proceedings are in their hands. 309 00:17:04,280 --> 00:17:05,840 Needless to say, mate, 310 00:17:05,840 --> 00:17:07,440 you can't let the old bugger convince you 311 00:17:07,440 --> 00:17:08,840 to bend the rules for him. 312 00:17:08,840 --> 00:17:10,240 Uh, no. 313 00:17:10,240 --> 00:17:12,000 I mean, yes, sorry. 314 00:17:12,000 --> 00:17:14,280 - Of course. - Alright then. 315 00:17:15,320 --> 00:17:17,680 - Is that it? - I believe so. 316 00:17:20,360 --> 00:17:21,520 - I should rush. - Thank you. 317 00:17:21,680 --> 00:17:23,440 - Thanks. - Really appreciate it. 318 00:17:23,440 --> 00:17:24,880 Um... Thanks. 319 00:17:26,480 --> 00:17:28,520 Uh, while we have you, Mira, 320 00:17:28,520 --> 00:17:30,280 it'd be a good opportunity to have a chat. 321 00:17:34,320 --> 00:17:37,920 Please make your way immediately to gate 13 for boarding. 322 00:17:37,920 --> 00:17:39,760 We thank you for your patience. 323 00:17:39,760 --> 00:17:42,960 You saw it earlier, didn't you? 324 00:17:42,960 --> 00:17:45,000 - You like it? - Mm-hm, yeah. 325 00:17:45,000 --> 00:17:46,240 Good. 326 00:17:48,640 --> 00:17:50,080 That's Mango. 327 00:17:51,960 --> 00:17:55,640 Come on out, Mango. 328 00:17:56,960 --> 00:17:59,000 Good girl. 329 00:18:00,240 --> 00:18:01,960 There you go. There she is. 330 00:18:05,120 --> 00:18:07,600 Can you guess why she's called Mango? 331 00:18:07,600 --> 00:18:10,680 - Because she's yellow. - Exactly right. 332 00:18:10,680 --> 00:18:12,280 And she's like... 333 00:18:12,280 --> 00:18:14,240 She's like a mango apple 334 00:18:14,240 --> 00:18:17,400 because she has green bits on her little tail. 335 00:18:21,240 --> 00:18:24,080 I'm so sorry about all this trouble. 336 00:18:24,080 --> 00:18:25,360 Don't be sorry. 337 00:18:28,000 --> 00:18:30,680 God, I hate this, being the victim. 338 00:18:30,680 --> 00:18:32,240 I just... 339 00:18:32,240 --> 00:18:35,600 I don't... I don't want her to see me like this. 340 00:18:35,600 --> 00:18:37,200 Babe, you're at the airport 341 00:18:37,200 --> 00:18:39,000 with 70kg worth of checked baggage on it. 342 00:18:39,000 --> 00:18:40,200 I don't see a victim. 343 00:18:40,200 --> 00:18:41,800 I see someone trying to rock the system. 344 00:18:47,120 --> 00:18:48,600 We'll get you out. 345 00:18:54,040 --> 00:18:57,680 So there has been no movement in customer satisfaction. 346 00:18:57,680 --> 00:18:59,800 What about headcount reduction? 347 00:18:59,800 --> 00:19:02,360 I am in the process of identifying underperformers, 348 00:19:02,360 --> 00:19:03,800 evaluating redundancies. 349 00:19:03,800 --> 00:19:05,240 I'm looking specifically 350 00:19:05,240 --> 00:19:06,960 at removing positions with low operational impact 351 00:19:06,960 --> 00:19:08,400 and then, as we've discussed, 352 00:19:08,400 --> 00:19:10,480 I'm proposing implementing automation in baggage handling, 353 00:19:10,480 --> 00:19:11,520 which will... 354 00:19:11,520 --> 00:19:15,280 However you do it, just make sure Fair Work can't fight us on it. 355 00:19:16,600 --> 00:19:18,160 As you know, 356 00:19:18,160 --> 00:19:20,400 passenger service charges are integral 357 00:19:20,400 --> 00:19:21,680 to our business model 358 00:19:21,680 --> 00:19:23,480 and any blockage of flow in the terminal, 359 00:19:23,480 --> 00:19:24,880 it lowers our profit margin... 360 00:19:24,880 --> 00:19:26,240 Don't fight it. 361 00:19:26,240 --> 00:19:30,120 Use gentle tapping to release and relax. 362 00:19:31,760 --> 00:19:33,200 Continue to tap. 363 00:19:34,240 --> 00:19:38,480 First the eyebrow, then the side of the eye. 364 00:19:41,120 --> 00:19:42,440 Yeah, of course. 365 00:19:42,440 --> 00:19:46,200 Bring your focus to what is causing you the most anxiety. 366 00:19:46,200 --> 00:19:48,280 Jawbone. 367 00:19:48,280 --> 00:19:52,320 Focus on feeling safe, present. 368 00:19:53,760 --> 00:19:54,880 Collarbone. 369 00:19:56,000 --> 00:20:00,600 Feel your anxiety and release it with breath. 370 00:20:00,600 --> 00:20:03,080 Shoulder, arm. 371 00:20:04,320 --> 00:20:05,880 Accept the tension. 372 00:20:08,280 --> 00:20:11,960 Don't fight it. Let it all go. 373 00:20:16,880 --> 00:20:17,880 Sorry. 374 00:20:17,880 --> 00:20:19,560 Excess baggage. 375 00:20:19,560 --> 00:20:22,280 Honey, I'm just gonna give you your puffer. Hang on. 376 00:20:22,280 --> 00:20:24,880 Alright. You ready? 377 00:20:26,920 --> 00:20:28,200 Good girl. 378 00:20:28,200 --> 00:20:30,960 Alright, one more time. OK. Big breath. 379 00:20:32,080 --> 00:20:33,560 Her partner's at the gate. 380 00:20:35,840 --> 00:20:36,880 Right. 381 00:20:44,680 --> 00:20:46,040 I'm not moving any planes, 382 00:20:46,040 --> 00:20:48,280 but you can give a fake gate change announcement. 383 00:20:48,280 --> 00:20:50,240 Get them out! 384 00:20:50,240 --> 00:20:51,600 Copy. 385 00:20:57,480 --> 00:21:02,400 Attention, passengers on Austra Air flight 47. 386 00:21:02,400 --> 00:21:04,760 Your departure gate has changed. 387 00:21:04,760 --> 00:21:07,560 Please proceed to gate 15. 388 00:21:07,560 --> 00:21:09,400 We thank you for your cooperation 389 00:21:09,400 --> 00:21:11,640 and we apologise for any inconvenience. 390 00:21:11,640 --> 00:21:13,480 It's 15 minutes away! 391 00:21:17,720 --> 00:21:19,200 - Good? - Yeah. 392 00:21:19,200 --> 00:21:21,160 He's just headed off to the other gate. 393 00:21:30,000 --> 00:21:32,520 - Giving you an upgrade. - Mummy, it's my bag. 394 00:21:32,520 --> 00:21:33,520 Thank you. 395 00:21:40,000 --> 00:21:42,160 - Mia! - You'd better hurry up. 396 00:21:42,160 --> 00:21:43,800 - Mia! - Daddy! 397 00:21:43,800 --> 00:21:45,720 Mia, Mia, come here. 398 00:21:45,720 --> 00:21:47,640 Come on. Quick, run, run, run. 399 00:21:47,640 --> 00:21:48,920 Quick, quick! 400 00:21:48,920 --> 00:21:50,520 What's the fuck's going on? What's going on? 401 00:21:50,520 --> 00:21:52,520 No, no, no! I know where you're going! 402 00:21:52,520 --> 00:21:54,040 Mark, urgent backup at Gate 9. 403 00:21:54,040 --> 00:21:56,360 - I'll be on the next fucking flight! - Let's talk about this. 404 00:21:56,360 --> 00:21:57,680 - I'm not talking to you! - That's enough! 405 00:21:57,680 --> 00:21:59,240 Fuck off! Fuck off! 406 00:21:59,240 --> 00:22:01,160 - Adam... - Get your fucking hands off me! 407 00:22:02,720 --> 00:22:04,720 - Settle! - I want to see my family! 408 00:22:04,720 --> 00:22:07,560 Please, please, please, please let me see them. 409 00:22:07,560 --> 00:22:09,760 Come on. Please let me see my daughter. 410 00:22:09,760 --> 00:22:12,400 Let me see my... No! 411 00:22:12,400 --> 00:22:14,760 Argh! 412 00:22:15,800 --> 00:22:18,240 Noooo! 413 00:22:20,080 --> 00:22:22,160 - Are you OK? - Yeah, I'm alright. 414 00:22:22,160 --> 00:22:23,560 - Good? - Mm-hm. 415 00:22:36,800 --> 00:22:39,280 - No, I said cash only. - I don't have any cash. 416 00:22:39,280 --> 00:22:41,520 I can transfer you if you don't have... 417 00:22:41,520 --> 00:22:43,200 - No, no... - Did you get them out? 418 00:22:46,200 --> 00:22:47,360 Yeah. 419 00:22:51,600 --> 00:22:52,640 Thank you. 420 00:22:54,200 --> 00:22:56,200 So do you want your phone back or...? 421 00:22:56,200 --> 00:22:58,000 Like I said, I don't have cash. 422 00:22:58,000 --> 00:23:00,840 No cash, no phone. I don't know what to tell you. 423 00:23:00,840 --> 00:23:02,000 Can I help? 424 00:23:03,320 --> 00:23:04,360 You got cash? 425 00:23:05,880 --> 00:23:08,800 Praise the Lord. Hallelujah. Come on, let's go. 426 00:23:13,400 --> 00:23:14,880 Ladies... 427 00:23:19,640 --> 00:23:21,080 Are we still in the airport? 428 00:23:24,840 --> 00:23:28,040 Oh, it's a jungle in here. 429 00:23:28,040 --> 00:23:30,640 - Now an aquarium. - Oh, my days... 430 00:23:30,640 --> 00:23:32,560 Yo. 431 00:23:32,560 --> 00:23:34,320 Are these Siamese fighting fish? 432 00:23:34,320 --> 00:23:36,600 - Apparently. - They're really expensive. 433 00:23:37,920 --> 00:23:39,600 Hey. 434 00:23:42,200 --> 00:23:43,920 So, 300 was it? 435 00:23:45,640 --> 00:23:49,360 And the parking is on top of that. 436 00:23:49,360 --> 00:23:50,960 Yeah. 437 00:23:53,360 --> 00:23:55,280 - And petrol money. - Oh, come on. 438 00:23:55,280 --> 00:23:58,560 I need to get places, alright? I need petrol...money. 439 00:24:00,240 --> 00:24:02,400 I've got a better idea. 440 00:24:06,800 --> 00:24:09,520 Yo, thank you. You serious? 441 00:24:09,520 --> 00:24:11,360 You serious? 442 00:24:11,360 --> 00:24:13,120 Thank you. 443 00:24:13,120 --> 00:24:16,200 Hey, say hi to Jesus for me, yeah? 444 00:24:16,200 --> 00:24:18,200 I might need him. 445 00:24:18,200 --> 00:24:19,600 - You good? - Yeah, we good. 446 00:24:19,600 --> 00:24:22,120 - Alright. - Thank you. 447 00:24:22,120 --> 00:24:24,200 You're gonna fight and then you're gonna fight. 448 00:24:24,200 --> 00:24:25,760 Big bucks coming my way. 449 00:24:47,680 --> 00:24:49,520 You know, it's a legal requirement to sit down, eh, 450 00:24:49,520 --> 00:24:51,120 so sit down, take a load off. 451 00:24:51,120 --> 00:24:52,560 What are you guys playing? 452 00:24:52,560 --> 00:24:54,600 Uh, just a bit of snap. 453 00:24:56,400 --> 00:24:58,360 Here we go. 454 00:24:58,360 --> 00:25:00,200 - He cheats, so keep an eye on him. - Does he? 455 00:25:00,200 --> 00:25:02,080 - Yeah, he's a cheater. - Eh? 456 00:25:10,880 --> 00:25:14,880 Fuck's sake! Fucking hell. 457 00:25:16,360 --> 00:25:19,880 You alright, boss? Did you...get the right swipe? 458 00:25:21,200 --> 00:25:23,360 Yeah. 459 00:25:23,360 --> 00:25:25,880 Yeah, in the weirdest of ways, yeah. 460 00:25:27,680 --> 00:25:29,000 Keep going. 461 00:25:32,880 --> 00:25:34,640 I got it. 462 00:26:25,680 --> 00:26:27,800 Captions by Red Bee Media SBS Australia 2026 32867

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